This new role will involve tendering for a new CRM and overseeing a small cross-functional project team in the implementation of the new CRM.

Key responsibilities:

• Develop a comprehensive, organisation-wide data strategy to support the wider organisational strategy.
• Be the expert advisor to the Senior Management Team on all issues relating to the organisation’s data
• Building on work already done, lead the process of reviewing and developing the organisations data to identify the systems, processes and skills required to achieve our long-term objectives
• Working with the cross functional One Thrive data team to build relationships that motivate and enthuse colleagues, with why data is relevant to them and how it can be incorporated into day-to-day practices
• Work with teams across the organisation to embed appropriate data approaches within their work and enable system and knowledge management, including identifying training and communication needs to ensure consistency in data management into the future
• Develop and scope the CRM replacement project to meet our future data management needs, securing sign off by the Senior Management Team
• Secure an appropriate technology partner to deliver our new CRM and manage the relationship to ensure effective use of Thrive’s resources (staff time and finances) to achieve the project outcomes.
• Review and lead on the organisation’s procedures relating to data risk management, including the impact of data legislation.  Ensure that our systems and processes are always in line with data protection and privacy legislation, as well as best practice.

Candidate requirements:

Essential

• An experienced Project Manager with an excellent knowledge of different data systems and organisational change processes; experience of working in the charity sector would be an advantage

• Desirable

• An up-to-date knowledge of the key concepts of Data Protection Legislation and the practices and procedures needed for organisational compliance.
• Prince 2, or other relevant project management qualification

• Next Steps:

  Download the Information Pack for full Job Description and Person specification.

  Send your CV and a written statement explaining how you meet the person spec and what you will bring to Thrive, to  by 12 noon on Friday 27th August 2021. 

  First round interviews will be held (remotely) on Friday 10th September

Experienced, reliable and organised fundraising and grants manager with proven previous grant management and fundraising experience in the charitable sector required by our busy international office.  You will develop new fundraising plans and proposals as well as overseeing current grants and prepare timely and excellent quality financial and narrative reports for our grant donors. Highly motivated and resourceful individual required with a genuine interest in Christian meditation and spirituality and the individual and societal benefits it can bring to a world thirsting for peace and stability.

Opportunity to experience one of our retreats as a participant part of the benefits.

As our Gardening for Health Information Service Manager you will play a vital role in achieving Thrive’s goal to get more people using gardening to improve their health and wellbeing and positioning Thrive as the go-to provider of online as well as face to face gardening for health information, advice and support.

Whilst a passion for and knowledge of gardening will be helpful, of more importance is your experience of managing information and meeting service-users needs.  This new role will require strong communication and relationship management skills and will suit someone who is comfortable managing a collaborative project in line with the objectives of the organisation.

Key responsibilities:

• Manage the development of our Gardening for Health service to provide a web-based, responsive and engaging source of information and advice to a wide range of audiences
• Manage the delivery of high quality, appropriate and timely responses to enquiries on Gardening for Health matters received via the phone, email, web forms or social media.
• Work with subject matter experts to develop content relevant to service-users’ level of experience (new, returning, maintaining), need and condition.
• Engage Thrive’s staff, clients and volunteers in developing and improving our Gardening for Health knowledgebase, drawing on practical and real-life experiences.
• Manage partnerships to further improve our Gardening for Health knowledgebase by learning from people with lived experience of long-term health conditions or disabilities
• Monitor the outcomes of funded projects in line with the benefits management approach and KPI’s, providing service delivery reports.
• Proactively seek opportunities to raise the profile and understanding of the value of gardening for health amongst professional and influencer audiences, such as at conferences, in journals and across networks. 

• Provide leadership to line managed employees, encouraging and motivating them to achieve their objectives.
• Monitor and manage employee performance and conduct annual performance reviews; coach and mentor employees as appropriate to improve performance.
• Provide leadership and management to volunteers where appropriate, encouraging and motivating them to achieve their objectives

Candidate requirements:

Essential

• Experience of delivering an efficient information service focused on meeting the needs of a wide range of service-users
• Experience of stakeholder engagement and relationship management; use of a CRM
• Experience of running service-user engagement activities such as focus groups, feedback surveys and workshops
• Experience of manging projects, a track record in delivering projects in line with KPI’s, budget and schedule
• Strong written and oral communications skills and the ability to build rapport with a diverse group of people.
• Understanding of content design or user centred design
• Relationship building – ability to work in partnership and collaborate to achieve success
• Solutions focussed, and ability to encourage teams to be creative in resolving challenges
• Ability to work as part of a team as well as being self-sufficient - comfortable working remotely from some (or all) colleagues

Desirable

• Knowledge of Social and Therapeutic Horticulture or therapeutic interventions designed to meet the needs of disabled / disadvantaged adults and/or children
• Prince 2, Agile or other relevant project management qualification
• Up to date digital skills; willingness to learn new systems
• Working at a senior level in an organisation and experience of reporting to/advising senior management team
• Working for an organisation serving the needs of vulnerable adults and/or children
• Proven success in securing funds from Trust and Grant giving organisations.

We have an exciting opportunity for a strategic thinker with experience of negotiating and managing contracts to join the Home for Good team as our Commercial & Contracts Manager, and help us develop our work to find a home for every child who needs one. You will be responsible for supporting regional staff in securing and delivering against new agreements, as well as providing contract support in other areas throughout the organisation.

At the heart of Home for Good’s team culture is our love for Jesus and passion for serving and supporting vulnerable children. The post-holder will be expected to model these core values and help shape team life. Therefore this post is subject to an Occupational Requirement that the postholder be a committed Christian under Part 1 of Schedule 9 to the Equality Act 2010.

This is a home-based role, so we welcome applicants from anywhere in the UK. Some travel within the UK for team days and meetings will be required (travel expenses will be paid). We welcome applications from all suitably qualified persons and all appointments will be made on merit. We are seeking to ensure a diverse workforce and welcome applicants from ethnic minority groups.

Main Tasks

Commissioner engagement

• Support and assist the Directorate, and operational colleagues on commercial and contractual matters in their engagement with commissioners of Home for Good’s offer during the prospecting, proposals, award, and management stages (e.g., Voluntary Adoption Agencies, Regional Adoption Agencies, Local Authorities, Health and Social Care Trusts, Independent care placement providers and government departments and agencies)
• Lead on the determination and negotiation of contract form and terms
• Support colleagues in delivering against commissioner agreement monitoring arrangements as appropriate
• Provide advice with respect to contractual obligations, liabilities and rights to the relevant divisions
• Create and develop standardised templates to be used across the organisation and externally with clear information in regards to our values proposition, financial terms and full cost recovery and Home for Good mission and ethos.

 Church engagement

• Support the Directorate and operational colleagues on commercial and contractual matters in their engagement with church communities, in particular where Home for Good may cascade grant funding to churches and organisations to deliver on Home for Good’s offer at a local level  

 Partnerships and alliance working

• Support the Directorate on commercial and contractual matters in their engagement with partner organisations (for example, collaboration with other charities who have complementary missions and capabilities to that of Home for Good)
• Ensure appropriate documentation is in place to protect Home for Good’s interests and Intellectual Property at pre commissioner contract/agreement stage (for example, Non-Disclosure Agreements)
• Identify and develop forms of agreement that support alliance working across a range of stakeholders around a common project or goal, for example, use of Memorandum’s of Understanding and Alliance Agreements e.g. Local movements and potential franchising 

 Fundraising

• Work with the Fundraising Team to ensure appropriate contractual terms are agreed for any grant funding agreements entered into by Home for Good

 Procurement of goods and services

• Work with the Finance & Infrastructure Team and other colleagues to ensure appropriate contractual terms are agreed for any procurement of goods and services by Home for Good
• Effective day-to-day management of contracts, including customer liaison and customer relationship management on contractual matters for such things as Home for Good’s contracts linked to the infrastructure of the organisation.  Such as rental leases, telephone, IT etc.
• Take a lead in the resolution of disputes and claims ensuring best outcome for the organisation

 General

• Support the Directorate in identifying and developing mitigations to contract/agreement specific and organisational level commercial and contractual risks
• Conduct contract reviews in conjunction with relevant organisational divisions.
• Ensure the most appropriate form of contract/agreement is applied for each circumstance (for example, reflecting the charity status of the organisation our general preference for commissioner contracts to be grant funding agreements) 
• Periodically review and update Home for Goods standard forms of contract/agreement in line with prevailing good practice and to reflect legislative and regulatory changes
• Investigate and advise the directorate on the appropriate forms and terms of contract/agreement for new situations and offers 
• Identify and raise with the Directorate where external legal advice on contract matters may be required to best protect the interests of Home for Good, defining the external brief required
• Ensure compliance with all organisational policies, processes and procedures
• Participate fully in Home for Good team life; attending, engaging with and contributing to prayer meetings, team days, residentials and other events

Please see the application pack for more information. The closing date for this role is 9am on Monday 23 August 2021. To apply please submit a CV and covering letter, illustrating how you meet the requirements of the role. 

Financial Accountant

Agency Reference Number: 7083650

A position has arisen for a Financial Accountant to work for a small Charity based in Central London. This organisation is community based that strives to increase community development and environmental and economic wellbeing.

Job Role entails:

* Ensure internal control procedures are implemented and followed
* Formal month end procedures implemented, followed and completed as directed
* Timely and accurate production of the monthly management accounts within set guidelines
* Regular review and ownership of the nominal ledger to ensure accurate GL postings across the Income and Expenditure and Balance Sheet
* Monthly Balance Sheet and Bank reconciliations with discrepancies investigated and rectified
* Deliver Departmental I&E information to Department Managers on a monthly basis, to ensure they understand all income and costs associated with their functional area
* Support Forecasting and Budgeting processes
* Support those who are developing grant funding applications with the budgeting process where required
* To work together with other departments to identify any cost improvements, process improvements and improve standards, efficiency and profitability
* Project work as assigned by Head of Finance
* Management and production of year-end audit file and information requirements to deadlines set
* Working with Head of Finance to produce and finalise the Annual Report

The successful candidate MUST :

* ACA/ACCA/CIMA Qualified
* Have experience working in a small Charitable organisation
* Practical knowledge of VAT including Charity accounting standards

* Have a good knowledge of Finance systems
* Have excellent communication skills

 

Employer Account Manager WHP JETS

Salary: £33,000 - £40,000

Home based with the potential to do some face-to-face activity post COVID-19
Covering West London
 

37.5 hours per week, Permanent
Job Ref: 22896

The Shaw Trust, in tandem with government and the broader employment support community across the UK, is working hard to make sure we support as many individuals as possible to get and keep a job. We believe that everyone who needs help and support to attain their employment goals should be able to access it as soon as possible and that support should reflect their individual needs.

To help us in this mission we are looking to expand our employability services Work and Health Programme Job Entry: Targeted Support (WHP/JETS) and are looking for Employer Account Managers.

Reporting directly to the Regional Employer Manager. The Employer Account Manager WHP-JETS role is responsible for winning, developing and retaining key employer partnerships to support the contractual requirements of the WHP-JETS programme.

You will work in conjunction with Operational teams to provide employer relationship management to drive performance objectives, deliver sales tools, manage accounts, support recruitment initiatives, and drive employment outcomes for participants.

You must have an understanding of the local and regional labour market and employment issues within London or the Home Counties and able to maintain an up-to-date working knowledge of the benefit system and entitlements.

You will need to be inclusive and embrace our culture and values, putting those we support at the heart of everything we do. You will consistently deliver high quality services to support our communities and beneficiaries.

Benefits

• Competitive Salary.
• Enhanced Pension Scheme after 6 months.
• Life Assurance x 3 of your salary.
• Enhanced annual leave.

For further information and to apply online, please click the Apply on Website button quoting the reference number 22896.

Closing date:  12th August 2021.

Shaw Trust operates on a national level with over 2,000 staff and 1,000 volunteers. We work with the government, local authorities, combined authorities, health service providers, employers, and other stakeholders – including the Education and Skills Funding Agency, Department for Work and Pensions, clinical commissioning groups and NHS Trusts.

Shaw Trust is committed to a policy of equality of opportunity and inclusion. We are Disability Confident Leaders, support the guaranteed interview scheme and use of the government’s Access to Work scheme. Living our values we are keen to reflect the diversity of UK society at every level within our organisation. We welcome applications from all sections of the community including from people with lived-experience and/or knowledge of disability or social exclusion. If you have accessibility requirements and would like information in a different format, please contact ourHR Service.Centre to make alternative arrangements.

Financial Accounting Manager: 48,000 - 55,000 + Benefits. London | Remote

For a renowned international charity, we are recruiting a Financial Accounting Manager to oversee the global financial accounting function including Group statutory and regulatory reporting, Group audit, Group balance sheet management, Tax and UK Payroll. This position will lead and manage a team of 3 Financial Accountants.

Main Duties:

• Preparation of statutory accounts and management of the external audit process
• Supervision of the Payroll Accountant including oversight of payroll submission and queries
• Ownership of the Balance Sheet, ensuring robust month-end processes
• Reconcile balance sheet accounts and review Fixed Asset Register
• Enhancement of financial controls, financial systems, and the financial accounting processes
• Lead on the implementation and adoption of new financial processes under Microsoft Dynamics 365
• Manage all areas of Taxation, including VAT, Corporation Tax and Gift Aid
• Support the financial accounting across regional offices
• Manage 3 direct reports and support their processional development

Person Specification:

• ACA or CCAB qualified with strong financial accounting and controls experience
• Experience of preparing accounts under UK GAAP and SORP
• Experience of managing and delivering Group yearend and audit processes for complex multisite international organisations
• Experience in multi-currency reporting and accounting
• Experience in managing staff (desirable)
• Ideally experience in Microsoft Dynamics 365 and Sun Systems
• First-rate communication skills and the ability to liaise with dispersed stakeholders whilst maintaining influence and emotional sensitivity

________

As an employer, we are committed to ensuring representation of people from all backgrounds regardless of their gender identity or expression, sexual orientation, race, religion, ethnicity, age, neurodiversity, disability status, or any other aspect which makes them unique. We welcome applicants from all backgrounds to apply and would encourage you to let us know if there are steps, we can take to ensure that your recruitment process enables you to present yourself in a way that makes you comfortable.

If you know anyone looking for a new role, your referral could earn you £250

The consists of five distinct brands: , , , and . If you or anyone you know is looking to join our growing recruitment team, speak to us today. £250 is on offer for any referrals we successfully hire.

Job Title : Community, Health, Prevention Operations Manager

Team : Senior Leadership Team

Responsible to : Director of Services

Responsible for : Community, Health, Prevention Team (Including The Beck services and aspects of the Our Way Leeds service)

Hours : 37 hours per week (open to job share)

Salary : MG5, Scp 38 £41,881 per annum
Benefits : Company Techscheme, Health Scheme, Cycle to Work Scheme, Flexible Working

Leave : 29 days’ annual leave per annum + Bank Holidays

GIPSIL is committed to all aspects of safeguarding. We believe that all children and adults, who are at risk of harm, have the right to be protected from abuse. GIPSIL aims to ensure that all staff and voluntary workers who seek work at GIPSIL and who have access to children and adults are safe to do so.

As an organisation we are committed to the following principles in recruitment to ensure we can effectively achieve our aim of providing equal opportunities and safer recruitment; 

• We recruit for potential, not perfection
• We are a values based recruiter
• We value lived experience as a demonstration of capability for a role
• We only utilise truly “essential” criteria in recruitment
• We are committed to safer recruitment practice

When we refer to Values we are talking about our organisational Values, found here. 

GIPSIL is a community based organisation and are lead provider of housing and support services to vulnerable adults, young people and young people leaving care in Leeds; we also provide wellbeing support to children in a school setting.

We deliver outstanding and well-respected services to children, young people and families in multiple settings through our Community, Health, Prevention including counselling and wellbeing work under The Beck brand. We also lead the cross-city consortium for housing support, Our Way Leeds. This role sits within the Senior Leadership Team reporting directly to the Director of Services with a clear remit for overseeing all of our Community, Health and Prevention work.

This work is an exciting new developing focus for the organisation, recognising the excellent work we have done across the city in the last decade and seeking to build on it.

The ideal candidate will understand how Community, Health and Prevention work together to provide early help for the people we work with, meeting our ambition to support people as early as we possibly can.

As this is an area of development for us as an organisation the ideal candidate will also have a track record of identifying gaps in service delivery and working collaboratively and co-producing solutions, finding and securing appropriate funding to meet this need.

European Food Business Account Manager

We are now looking for a highly personable and skilled account manager to join the European Food Business team. This is an established team, responsible for improving animal welfare standards and developing sustainable supply chains across the global food industry. The right candidate will champion our cause, using our well-respected tools and credible resources to develop, grow and deliver science-based solutions through corporate engagement.

Compassion in World Farming International HQ is located in bright, modern offices; just 2 minutes’ walk from Godalming mainline station (45 minutes from London Waterloo). Regular international travel mainly in Europe will be required and potentially also to the wider, geographical regions dependent upon opportunities.

This is a vital role within Compassion’s Food Business Programme and offers a unique opportunity to make a lasting impact for farm animal welfare within a dynamic and influential global organisation.

European Food Business Account Manager Requirements:

The right candidate will have a proven track record of account management, be a strategic thinker capable of driving change externally by identifying and implementing ‘win-win’ solutions. You will need to be an influencer, a networker and capable of business development. Importantly, there is plenty of scope to bring your own creativity, voice, and novel approach to driving change for farm animals. The role is embedded in a strong team with a multitude of expertise and skills to support and excite you - if you are ready for a challenge and can make a difference then we’d love to hear from you.

Please see our website for a full job description and person specification.

Please complete the online application form and upload your CV and tailored covering letter detailing how you meet the person specification of the job description.

About Compassion in World Farming International:

Compassion in World Farming International is the leading international farm animal welfare charity, campaigning to improve the lives of millions of farm animals through advocacy, lobbying for legislative change, and positive engagement with the global food industry. Our established international Food Business programme aims to raise baseline standards for farm animals by securing commitments, ensuring compliance and facilitating implementation of higher welfare policies and practices. In addition, we aim to drive corporate meat reduction strategies and targets in line with planetary health requirements, via our newly launched Rethinking Food workstream.

Our work is based on scientific evidence and best practice and as such we are recognised as the credible partner on farm animal welfare to the major food retailers, food service companies, manufacturers and producers.
Compassion in World Farming International is absolutely committed to providing equal opportunities for everyone regardless of their background. We value diversity and lived experience, and acknowledge the underrepresentation of people from certain backgrounds, both within our organisation and across the sector. We welcome applications from underrepresented groups, whether these be of ethnicity, gender, identity, religion, physical ability, sexual orientation or other.

Please note that the remuneration quoted is for a UK based employee. This may be adjusted for other European countries as appropriate and in line with our country office benchmarking.

No Agencies please.

Location: The post could be based in England, Netherlands or Poland

Contract: Full time post. Permanent

Salary: £32,000 to £38,000 UK salary (dependent upon experience)

Closing: Sunday, 5th September 2021. We would like applications as soon as possible as these will be reviewed regularly and interviews may take place on a rolling programme.

Interviews: Planned for 8th, 10th & 13th September.

You may have experience of the following: Food Business Manager, Business Development, Account Manager, Partnership Manager, Corporate Engagement, Animal Welfare, Lobbying, Charity, Charities, Not For Profit, NFP etc.

Ref: 101 259

Payables and Reconciliation Accountant

We are working with a well-known large international Charity to source a Payables and Reconciliation Accountant to join a fast paced, high performing team.

Job responsibilities include:

* Dealing with all aspects of accounts payable accounting
* Solving complex supplier queries
* Carrying out supplier statement reconciliations
* Resolving accounts payable processing issues
* Reconciling accounts payable accounts
* Carrying out balance sheet reconciliations
* Supporting the accounts receivable team
* Overseeing processes on NetSuite finance system

The successful candidate MUST have:

* ACCA / CIMA part qualified Accountant
* Extensive experience working in purchase ledger
* Ability to solve complex Accounts Payable matters
* Knowledge of NetSuite accounting package
* Ability to work independently

Agency Reference Number: 7036390

Salary: £39,000 per annum + benefits
Length: Fixed Term Contract, 12 months

Group FP&A Manager, £60,000 - £70,000 + Benefits | 12-month FTC

For a large international organisation, we are recruiting a Group Financial Planning Manager to coordinate and produce consolidated financial plans, budgets, and forecasts. The Group Planning Manager will significantly contribute to planning activity and data across Finance, working closely with Regional Finance Directors to ensure consistency of all planning and forecasting. The Group Planning Manager will lead, manage and motivate a Financial Planning Analyst.

Main Duties:

• Provide a financial planning and forecasting service in the UK, Regions, and international business units
• Maintain existing planning tools, processes, and service, innovating where possible
• Deliver annual budgets and forecasts and support multi-year planning
• Lead the design, agreement and implementation of improvements to planning service
• Support the production of Management Information that is robust and fit for purpose
• Set planning and forecasting timetables for the organisation
• Work closely with the Head of Strategic Planning and coordinate with the UK and Regional finance teams to ensure alignment of all financial planning activity
• Support strategy in the collation and consolidation of 5-year planning
• Development and rollout of multi-year planning workbooks and processes
• Work closely with Shared Service Centre in India
• Lead, manage and motivate one Financial Planning Analyst

Person Specification:

• Qualified Accountant with proven FP&A experience including MI reporting
• Operating in international and multi-cultural organisations
• Significant finance leadership including staff management
• Reporting and budget / FP&A consolidation experience
• Financial control and compliance
• Excellent analytical skills
• SAP technical skills
• Shared Services experience

________

As an employer, we are committed to ensuring representation of people from all backgrounds regardless of their gender identity or expression, sexual orientation, race, religion, ethnicity, age, neurodiversity, disability status, or any other aspect which makes them unique. We welcome applicants from all backgrounds to apply and would encourage you to let us know if there are steps, we can take to ensure that your recruitment process enables you to present yourself in a way that makes you comfortable.

If you know anyone looking for a new role, your referral could earn you £250

The consists of five distinct brands: , , , and . If you or anyone you know is looking to join our growing recruitment team, speak to us today. £250 is on offer for any referrals we successfully hire.

The Claudia Jones Organisation (CJO) is seeking an Operation’s Manager immediately to lead its operations as it transitions out of the COVID-19 Pandemic. The role is new and brings added value and support to the organisation.

The Operations Manager will provide effective operational support across the CJO for a small multi-disciplinary team that delivers person-centred family, gender base violence services, therapeutic interventions, cultural events and activities and volunteering in a dynamic and changing environment. All staff are homebased until we return to working in our London office.

With your previous experience of working in a similar role, and with sound  business operational experience you will be able to communicate effectively at a number of levels as we work towards a new `normal’ along with good experience of working in the BAME Sector.

To be considered for this role please upload your CV to the Charity Job portal, along with a covering letter (no more than two sides of A4) highlighting why you are suitable for the post.

• Should you be successful, two References from previous employers are required
• This post is subject to an Enhanced DBS
• CJO is an Equal Opportunities Employer. See the Equality and Diversity form attached for your completion. In light of the nature of work and focus of CJO, the candidate’s gender is considered to be an occupational requirement in accordance with Paragraph 1, Schedule 9, of the Equality Act 2010.
• All candidates must have the right to live and work in the UK

Please Note: Do not apply unless you are able to meet these requirements.

We will close the application as soon as we have received sufficient applications, but no later than 6th August 2021 at 5pm BST.

We kindly request no contact from Recruitment or Media Agencies.

UKGBC is seeking a talented, experienced professional to champion its member outreach activities, networking and engaging with businesses across the built environment value chain to ensure that they derive value from their membership, and accelerate their action to radically improve the sustainability of the UK built environment.

At a time of critical growth for the charity, with over 100 new members onboarding in the last year alone, we need a dynamic, passionate and industry-facing individual who wishes to seize this opportunity to extend their own professional network while accelerating action on sustainable outcomes.

You will be working closely with our >580 member organisations, bringing them knowledge and understanding of UKGBC's wide-ranging programmes and activities, and ensuring that they engage with and utilise these as much as possible. This will require you to work closely with every member of the UKGBC team, drawing from the growing breadth and diversity of opportunities for members to engage, and using this to strengthen existing relationships, as well as developing new ones.

You will work closely with the Director of Membership & Partnerships to ensure alignment, consistency and efficiency in the way UKGBC engages with members and articulates the value proposition for activities that support us deliver our mission.

You will have a deep understanding of sustainability in the built environment and a track record of driving business engagement through commercial insight and outstanding communication and networking skills.

About UKGBC

UKGBC is an industry-led network with a mission to radically improve the sustainability of the built environment. It is a charity with almost 600 member organisations spanning the entire value chain, we represent the voice of the industry’s current and future leaders who are striving for transformational change.

We collaborate to advocate, enable and inspire accelerated leadership and action, primarily by business and government, on climate change, resource use, nature & biodiversity, health & wellbeing and socio-economic impact We also engage our members in advocating a progressive message to government, informing and influencing policy at national and local levels.

Our vision is a built environment that enables people and planet to thrive by:

• Mitigating and adapting to climate change

• Eliminating waste and maximising resource efficiency

• Embracing and restoring nature and promoting biodiversity

• Optimizing the health and wellbeing of people

• Creating long-term value for society and improving quality of life

UKGBC is committed to providing equal opportunities to all existing and prospective employees. We aim to be inclusive to everyone regardless of ethnicity, religious beliefs, gender, marital status, age, disability, sexual orientation or political beliefs.

Job description

Member engagement

• Reach out proactively to members to understand their organisational priorities, keep them up to date with UKGBC activities and programmes that could add value to their sustainability journey, and be recognised as the 'face of UKGBC' regarding their overall engagement with UKGBC
• Establish and manage good relationships with a large number of UKGBC members (including acting as account manager for at least five of these businesses that aspire to sustainability leadership) supporting them in driving change further faster through their businesses.
• Inform and influence the ongoing review of membership value proposition including range of member benefits, customised sectoral models and regularly updated membership collateral. Identify new and interesting ways in which UKGBC can convene its members together, to collaborate, co-create solutions, and knowledge share.
• Champion the member induction process for new members, delivering Lunch & Learns for both new and existing members, bringing them exciting and up to date information across all UKGBC programmes and activities.
• Support the Director of Membership and Partnerships to facilitate UKGBC’s Member Advisory Group and chair the monthly internal membership meeting to ensure that UKGBC's plans and programmes suitably reflect member needs and priorities
• Support the Director of Membership & Partnerships in reviewing and updating the member engagement strategy to ensure that UKGBC is proactively engaging with its membership. Includes using membership KPIs and Salesforce data to identify priority members with whom to focus engagement.
• Support the Member relations and CRM manager to ensure efficient debtor management and chasing up overdue membership fees.
• Inform the exploitation of UKGBC's CRM system, Salesforce, to drive improved member engagement, ensuring UKGBC maintains more and better information on member businesses, such as number of individual contacts and location of regional offices Member recruitment
• Continuously review UKGBC's membership model to ensure it works for existing and new parts of the property and construction sectors in order to accelerate the achievement of UKGBC’s mission. • Lead the recruitment of new members with a view to growing UKGBC’s penetration across the entire property and construction value chain, thereby extending its impact.
• Provide strategic input and practical support for membership recruitment in English regions and devolved countries. Includes providing support, tools and coaching to build capacity and confidence for local network coordinators.
• Support the full exploitation of UKGBC's CRM system, Salesforce, to drive member recruitment

Business planning

• Lead the design and roll out of annual Member Impact Survey to ensure that UKGBC tracks its ongoing impact, and obtains and acts upon relevant and timely member feedback on its activities.
• Capture, analyse & report on member feedback obtained through member engagement meetings, interviews & surveys to the Director of Membership & Operations alongside recommendations for improved engagement.
• Provide timely and practical input to UKGBC’s annual operating plan including during the creation of the commercial membership plan for the following year and quarterly updates for both staff and Trustees. UKGBC team activities
• Take part in regular meetings and away days related to UKGBC operations and workstreams.
• Champion the organisational culture and the UKGBC Way (values into action framework) by adopting a solutionsdriven, positive, and efficient attitude
• Demonstrate agility and flexibility to perform duties that may be outside core accountabilities.

Essential Competencies:

• Strong commercial awareness
• Excellent written, verbal and presentation skills
• Excellent planning, organisational and project management skills
• Emotional intelligence and an aptitude for developing and maintaining strong stakeholder relationships
• A self-starter with independent judgement and work planning, also able to work well as part of a team
• Commitment to UKGBC mission and values

Desirable competencies:

• Ability to think creatively to solve problems and deliver positive impact
• Strong qualitative research and analysis skills

Essential knowledge, experience and qualifications:

• Substantial experience of working in the built environment industry / sustainability sector
• Extensive knowledge and experience of corporate sustainability practice and the particular issues facing the built environment sector
• Deep knowledge of the UK property and construction industry, with an existing network of contacts
• Ability to network with & draw benefit from other trade, NGO, government and academic organisations associated with the built environment
• Experience of designing or implementing client relationship management strategies and plans

Desirable knowledge, experience and qualifications:

• Solid understanding of UKGBC’s model of change and member value proposition
• Ability to facilitate sessions with a wide spectrum of stakeholders
• Degree in relevant sustainability and/ or building related subject.
• Property, construction, or sustainability related professional qualifications such as from RICS, RIBA, IEMA.
• Experience using Salesforce or another CRM system
• An interest or understanding in system change / business transformation
• Experience of business development, marketing and pricing
• Knowledge of the market across different UK regions
• A personal interest in enviromental and social issues

Terms & Conditions

Place of Work: In line with COVID 19 Government Guidance, UKGBC colleagues are currently working from home. As Covid restrictions are easing we are moving to a hybrid working model and the contractual base will be The Building Centre, 26 Store Street, London WC1E 7BT

Hours of work: 37.5 hours with flexible working

Holidays: 28 days per annum pro rata, plus 3 days between Christmas & New Year plus public holidays. Salary & Benefits: Salary dependent on experience, enhanced pension contribution, Bupa cashback scheme Length of contract: Permanent Start date: ASAP

You will be joining us at an exciting time! You will add capacity to the Management Team and play a key role in developing strategies to enable our organisation to grow. You will also deputise for the CEO in her absence. However, although it is our ambition to increase revenue from training to enable further expansion, initially you will focus on the operational side of the delivery and quality assurance of Peeple training including processes for supporting the implementation of learning. You will also work with colleagues on the accreditation of adult learning which forms an integral part of our Programme and training.

What you’ll be doing:

You will:

• line manage the Development Manager (Scotland), Qualifications Manager (Scotland), part-time Peeple Trainer and our Training Administrator(s), and have matrix management responsibility for NOCN Parent Accreditation
• carry out all tasks necessary to ensure that the training and/or implementation support commissioned from Peeple is high quality and provides excellent customer satisfaction
• ensure that effective systems for training, accreditation and implementation support are maintained
• induct new trainers and ensure there is sufficiency of trainers to meet demand for Peeple training
• develop or commission the development of new training courses
• keep under review the role of accredited adult learning (for both practitioners and parents/carers) in our organisation
• ensure compliance with policies, procedures and standards set by accreditation bodies
• work with the CEO to develop longer term strategies for Peeple and to promote our work to a national audience, deputising for her as necessary.

What we’re looking for:

• You are a collaborative colleague and an experienced manager who has taken on leadership roles.
• You can take a strategic overview whilst retaining an eye for detail.
• You are an experienced trainer, ready to roll up your sleeves and get stuck into the day-to-day tasks associated with training over 800 practitioners around the UK each year.
• You have an understanding of adult learner accreditation, ideally with some qualifications of your own in the field, and you are knowledgeable about the early years sector.
• You are passionate about the importance of helping parents/carers to be the best they can be.
• You want to work for small charity that is trying to make a big difference in helping narrow the attainment gap.