Group support volunteer roles in fazakerley, merseyside
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Asian MS is a national support group that offers tailored and culturally-sensitive services for Asian people with MS, their carers, friends and family. It's aimed at people whose heritage originates from South Asia.
As an Asian MS Community Engagement Volunteer you will the Group's local representative, helping us to find and attend events and reaching out to your local Asian MS community to raise awareness and extend the reach of the Group.
This role is very flexible, but there will be planning time (with your staff contact) and also attending events, meetings with networks and presentations. We would estimate the role taking no longer than 10 hours per month.
You’ll have support from a member of staff as well as a welcome and induction checklist which lists what resources are available to support you in your role.
As part of your role, you may have to complete some mandatory learning. Please refer to your welcome and induction checklist.
About you
Presentation Skills, confidence in speaking to new people, networking skills and the ability to influence would be fantastic. We would work to your strengths, however and some training will be available.
The MS Society is committed to promoting diversity. We can only offer roles to over 18s.
Apply
Read the role description
All applicants will be contacted within two weeks of their submission.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
The New Normal are seeking a Chair of our Board of Trustees! The primary responsibilities are providing leadership, strategic direction and governance oversight for the charity. They ensure that the board functions effectively, that the organization remains true to its mission, and that it meets its legal and ethical obligations.
We are looking for a driven and diligent person to support TNN in it's mission to provide free-to-access peer support for a diverse range of grief experiences, communities and identities.
Applicants should have the capacity to provide around 4 hours per month on a flexible basis, with some months quieter/busier than others.
We are seeking someone who has strong leadership, facilitation and decision-making skills, excellent communication and public-speaking, understanding of financial management, fundraising and stakeholder engagement, and a passion for the Charity's mission and long-term success. You should have experience in governance, strategic planning, or non-profit leadership.
We welcome applications from candidates of all backgrounds and pathways. This is a voluntary role and responsibilities are listed in below Job Description.
[Due to the nature of the role and the work we do, the successful applicant will be required to undertake a DBS check. Persons will be shortlisted and appointed based solely on character, skills, qualifications and experience.]
TNN are committed to diversity and inclusion and so we use the Anonymous Recruitment feature to reduce the potential for unconscious bias.
Please ensure all relevant experience is listed clearly on your CV. In your covering letter, please tell us more about yourself, why you are interested in the role and what you think you can bring to the Charity. We are keen to hear about you as a person and your story, as well as your skills and experience.
Thanks your interest in this role - we look forward to receiving your application!
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Why we need you?
The Halifax Charity Gala is organised by a committee of local volunteers in their spare time. The work required to plan and execute the gala is quite large & growing, with Committee members working all year round to support the 40 or so local good causes we represent. This all requires keeping the public (our customers) updated with relevant information, as well as openly engaging with our member organisations & suppliers.
What will you be doing?
Helping to organise Calderdale’s longest-running annual not-for-profit family event! On a more practical level, you’ll be sharing confirmed information (such as the arena acts, the Procession floats, where tickets are on sale) proactively on our social media channels, as well as republishing the posts into relevant groups. You may also post “call outs” for local performance groups, specialist vehicle owners, independent traders, etc to apply to be part of our next event. Furthermore, you’ll respond to any comments/replies/messages received, forwarding the query to the appropriate team internally if required.
As the Social Media Officer, over Gala weekend you will be asked to share photographs captured by our volunteer photographers, repost content shared by members of the public, and schedule “coming next” posts for our timetable of events.
What skills do you need?
You will need to be able to communicate well in written English. You’ll need access to a suitable device which can access Facebook, Instagram, LinkedIn & X, and you’ll need your own accounts on those (so we can grant you permission to act as our channels).
How much time do you need to commit?
Scheduling proactive posts can be done at any time to suit you; over winter months, this may only amount to an hour per month, but as the event gets closer, could take 2-3 hours per week. Responding to comments/etc varies, though in winter is likely less than an hour per month, but in May & June can be 2-3 hours per week; this can be done flexibly to suit you, if notifications are responded to within a reasonable time.
Regular meetings over the year. These are held on weekday evenings usually once a month; we have an additional one in May as well as two charity meetings a year. You should aim to be able to attend every meeting, however there is provision in our constitution to attend our meetings virtually (via a web browser or mobile app).
As much time as possible over the weekend of the second Saturday in June, although this is not a requirement as we do have some Committee members that cannot help with setup or take down.
What support will you be given?
You can always speak to anyone else on the committee or the one of the other officers. We work as a supportive team and help each other when workloads are high, or life gets in the way.
What are the benefits?
Satisfaction of knowing you are making a valuable contribution to a successful, high-profile event supporting local good causes and providing the people of Halifax a great family day out.
Enjoyment of meeting new people within your community and being a part of our team.
Knowledge that you will have made a positive impact and improved the experience of the public and our member organisations.
The opportunity to develop various skills.
Brunch & evening meal on setup day and lunch on Gala Day.
How to sign up?
Join as a Committee member and speak to one of the elected officers (Chairperson, Treasurer, Charity Liaison Officer, Committee Administration Officer or Honorary Secretary) to say that you are willing to be appointed as the Social Media Officer
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Asian MS is a national support group that offers tailored and culturally-sensitive services for Asian people with MS, their carers, friends and family. It's aimed at people whose heritage originates from South Asia.
As an Asian MS Community Engagement Volunteer you will the Group's local representative, helping us to find and attend events and reaching out to your local Asian MS community to raise awareness and extend the reach of the Group.
This role is very flexible, but there will be planning time (with your staff contact) and also attending events, meetings with networks and presentations. We would estimate the role taking no longer than 10 hours per month.
You’ll have support from a member of staff as well as a welcome and induction checklist which lists what resources are available to support you in your role.
As part of your role, you may have to complete some mandatory learning. Please refer to your welcome and induction checklist.
About you
Presentation Skills, confidence in speaking to new people, networking skills and the ability to influence would be fantastic. We would work to your strengths, however and some training will be available.
The MS Society is committed to promoting diversity. We can only offer roles to over 18s.
Apply
Read the role description
All applicants will be contacted within two weeks of their submission.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Chatterbox Befrienders offer one-to-one telephone support and will call a client once a week offering companionship and a listening ear for an individual who might otherwise go unheard. Chatterbox volunteers befriend a variety of people including carers, socially isolated individuals who are struggling with loneliness, people with ill health and those that have been bereaved.
This role could be for you, if you:
- Would like to make a real difference in someone’s life
- Want to challenge loneliness and can commit to a weekly phone call
- Are a good listener
- Are empathetic, patient and of a caring nature
- Have good verbal and inter-personal communication skills
- Recognise the importance of confidentiality and can uphold this in practice
- Are committed to inclusion and treating people with dignity and respect
Requirements of a Befriender include:
- Calling your client once a week for a chat of up to 45 minutes; this is a 26 week initial commitment, at the end of which each client’s needs are reviewed
- Completing an online call log record promptly after each phone call
- Ensuring immediate contact with the Chatterbox Coordinators if you feel that the client might be a risk to themselves or others
- Liaising with the Chatterbox Coordinator on a regular basis regarding the service, as well as discussing personal learning and development needs
- Respecting service standards, appropriate boundaries and recognising the range of policies and procedures that impact on befriending vulnerable adults
Benefits of this role may include:
- Knowing you are making a difference to someone’s life
- Joining the Omega Team who are taking action against loneliness and isolation
- An opportunity to enhance your CV or learn new skills
- An opportunity to engage with your community
Support and training provided:
- Omega Chatterbox induction program
- Safeguarding training
- Ongoing support from Chatterbox Coordinators for all questions, concerns, and support
- Out of pocket expenses are reimbursed and a mobile phone can be provided if appropriate
- Monthly Befriender group support meetings via the Zoom app
Location of the role:
- Home-based
When are you needed:
- Provided on enquiry
A Disclosure and Barring Service (DBS) check is required for this role. If you have a criminal record this does not automatically prevent you from being considered as an Omega Chatterbox Befriender. We will take into account the nature of the offence, when it happened and whether it is relevant to the voluntary role. If you are shortlisted, this will be discussed with you during the recruitment process.
Omega is a registered charity dedicated to reducing social isolation and loneliness.
The client requests no contact from agencies or media sales.
As exciting plans for a new National Centre for Music (NCM) at Edinburgh's former Royal High School progress, we are searching for a Chair and Board of Trustees to help bring this iconic, cultural destination to life.
From our home in the former Royal High School building on Calton Hill in Edinburgh, the National Centre for Music will become an energising force in Scotland’s music sector. Through a variety of programmes and partnerships, the centre will nurture and celebrate music making from across Scotland. It will present a striking programme of music – across all genres – for audiences to enjoy within a spectacular location, as well as supporting artists and organisations to develop new projects, skills, networks and profile. Nestled within two acres of beautiful, landscaped gardens, the centre will be open every day for people to enjoy and expand their musical passions.
We are looking for around four new trustees, including a Chair, to work closely with our executive team to develop and launch the organisation - defining the brand, setting the business model and staff team, establishing business partnerships and ensuring integration and collaboration with the music sector, as well as with Edinburgh and Scotland’s wider cultural infrastructure.
During these early years, there is expected to be five board meetings per year, plus one strategy development day. Given the nature of the project, it’s hoped trustees will offer their expertise in leading working groups and attending workshops.
As we launch ourselves as a new national player, we need fresh entrepreneurial thinking to build an innovative, resilient organisation. We are particularly seeking candidates with expertise in:
- Business development
- Brand and marketing
- EDI (Equalities, Diversity and Inclusion)
- Finance
We also want to ensure the music community at large feels represented in our governance and welcome applications from musicians. So whether you’re an experienced Trustee or someone who has never been on a board before, if you have first-hand knowledge of the music sector in Scotland or feel truly passionate about what we’re trying to achieve, we’d love to hear from you – and we’ll make sure you feel welcome and supported.
To create a nurturing and inspiring environment where Scotland's musical history is made.
The client requests no contact from agencies or media sales.
Bgen, the Botanic Gardens Education Network, is seeking a new Treasurer Trustee to join its Board. This unpaid voluntary role offers a unique opportunity to support a small, but passionate charity at a pivotal moment in its growth.
Bgen is a specialist support network for professional plant and natural world educators. We help our members to connect people and plants in innovative and engaging ways, through online events, face to face training and networking events and our Annual Conference.
We are looking for a Treasurer who will bring enthusiasm, commitment, fresh perspectives and who will broaden the diversity of thinking on our Board. The successful candidate will combine professional financial knowledge and experience with a deep commitment to supporting our mission in this vital non-executive role.
As our new Treasurer trustee, you will play an active role within the Bgen Board and provide leadership on its financial health, ensuring robust processes, accurate records and sound-decision making with transparency and accountability.
This is an exciting opportunity to join the dynamic Board and support our work to empower plant and environmental education and engagement professionals across the UK.
Availability and commitment
As a Board member you will need to be able to attend up to six board meetings per year (held online) and the Annual General Meeting, organised in January – February each year. You will also spend around 2 -3 days per quarter in between meetings, to prepare the quarterly accounts, provide advice and coordinate payments, with support from the Bgen Coordinator and Bgen Bookkeeper. Days may vary throughout the year, depending on activity.
On October 7th, we are hosting a Bgen Board Strategy Away Day at Birmingham Botanical Gardens and your attendance would be extremely helpful.
This position would be for a period of three years minimum (term can be renewed after this time).
Please read the full role description and how to apply (attached).
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you passionate about standing in support of a fairer, more compassionate system for refugees - and want to be a part of making real, lasting change?
SolidariTee is inviting new volunteers to join our regional and central teams for the 2025/26 academic year!
Whether you're a current student, have recently graduated, on a year abroad, or you’re a self-identifying young person who didn’t go to university, we want to hear from you! We offer a range of flexible, meaningful roles (some remote and some in-person) where you can gain skills, build confidence, and help create real change.
Our current opportunities include:
Regional Teams:
- Team Lead
- Team Member
Central Teams:
- Events Officer
- Partnerships Officer (remote)
- Social Media Publicity Officer (remote)
- Social Media Digital Education Officer (remote)
- T-shirts and Logistics Officer
You can find full role descriptions and more information in our recruitment pack.
Who are SolidariTee?
SolidariTee is an entirely volunteer-run movement led by students and self-identifying young people who share a commitment to standing in solidarity with displaced people.
We support refugees and asylum seekers through advocacy, awareness-raising, and fundraising to provide grants to NGOs in Greece delivering vital legal aid and psychological support. We believe in the power of grassroots action - and in the ability of young people to drive real, systemic change.
Who are we looking for?
- Our applications are primarily designed for current students and self-identifying young people, but we warmly welcome recent graduates to apply too.
- You don’t need any prior experience to volunteer with SolidariTee - just passion, commitment, and a willingness to learn. Our goal is to empower individuals to develop the skills, confidence, and knowledge to make a tangible difference.
Volunteering with SolidariTee is a chance to:
- Build leadership, advocacy, teamwork, and event organisation skills.
- Join an international community which supports and upholds the rights of all those forced to flee their homes globally.
Our commitment to inclusivity
- We don’t want anyone to feel excluded from supporting a cause they care about, which is why we offer a range of roles with different levels of commitment - more details can be found in the role descriptions.
- We are dedicated to building an inclusive and accessible volunteering community. If you require any adjustments or accommodations during (or beyond) the recruitment process, please don’t hesitate to contact us - there is also a space to disclose this in the application form.
- We especially encourage applications from individuals with lived experience of displacement.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Lived Experience Sight Loss Trustee - Focus Birmingham – Empowering Lives and Shaping the Future
Focus Birmingham’s (Focus) Trustees are all volunteers, playing an essential role in overseeing the charity’s activities in partnership with the Board of Trustees. The CEO and Senior Leadership Team (SLT) manage the day-to-day running of the charity, but it is the Board of Trustees that holds ultimate responsibility for ensuring the charity continues to grow and delivers on its vision.
The purpose of this trustee role is to bring a ‘lived experience’ perspective to help shape the future of our organisation. You will ensure our services reflect the diverse needs of the people we support and help us advance our mission of improving lives by creating opportunities for people with care and support needs. This role will help them feel empowered to live life to the full and unlock their potential.
Key Responsibilities
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Co-production Strategy: Ensure the development and implementation of a co-production strategy in collaboration with the Board and Senior Leadership Team that promotes meaningful involvement of the people we support in decision-making processes.
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Engagement and Participation: Ensure that the Board and Senior Leadership Team champion the active engagement of the people we support in all aspects of the organisation, including programme design, service development, and policy formulation.
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Advisory Groups: Support the Senior Leadership Team in establishing and maintaining advisory groups or panels made up of the people we support, their families, and carers, ensuring their voices are heard, and their perspectives are considered.
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Training and Capacity Building: Provide advice on the development of a learning and development strategy that equips staff and volunteers with the skills to provide person-centred care.
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Feedback Mechanisms: Work with the Board and Senior Leadership Team to implement effective feedback mechanisms, surveys, and evaluation tools to gather input from individuals with care and support needs on the charity’s activities.
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Advocacy: Advocate for the rights and autonomy of the people we support both within Focus Birmingham and in the wider community. Raise awareness of the importance of co-production.
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Policy and Governance: Review, provide advice, and contribute to the development of policies and governance structures that ensure the people we support have a genuine and influential role in the organisation.
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Collaboration and Teamwork: Collaborate with fellow Trustees, staff, and volunteers to embed co-production principles across the organisation. Provide guidance and mentorship to staff involved in co-production activities.
What Difference You Will Make and What You Will Achieve
This is an exciting opportunity to make a significant impact by ensuring that individuals with care and support needs are at the forefront of decision-making:
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Networking: Build connections with disability advocates, self-advocacy groups, and stakeholders.
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Professional Development: Gain valuable experience in not-for-profit governance and co-production practices.
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Personal Satisfaction: Contribute to a cause that empowers individuals with care and support needs, helping them exercise their agency and unlock their potential.
How to Apply
If you are committed to empowering individuals with care and support needs and promoting their active participation in shaping Focus Birmingham’s future, we invite you to apply for this trustee role. Your lived experience and expertise in co-production will be instrumental in helping us achieve our mission of improving lives by creating opportunities for people with care and support needs, so they can live life to the full and reach their full potential.
To apply, please submit a completed application form via CharityJob.
Additional details about the role can be found in the attached recruitment pack. If you require any reasonable adjustment to support your application for this role, please contact Focus Birmingham via the details in the recruitment pack.
Closing Date for Applications: 11/05/25
Please share your complete application form or personal statement with us via Charity jobs.
Please also attach your CV to your application.
We exist to make lives better
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Across the UK, our Regional and Community Development teams work alongside our local groups to play an active role in increasing awareness of and engagement with the MS Society locally.
As our Regional Cultural Connector Volunteer, you’ll help to identify and plan our involvement and support of regional or local activities and events aimed at minority, hidden and culturally specific groups, to provide information for people living with MS as well as help us to engage with those communities to understand their priorities and needs.
We want to show that we’re here to support everyone and to do that we need to reach and connect with people within their own communities. You’ll help us do that with a welcoming and friendly attitude and ability to reach and promote us within your region.
In this role you’ll be able to develop your organisation, communication and team working skills.
About you
Confidence in speaking to new people, networking skills and the ability to influence would be fantastic. We would work to your strengths, however and some training will be available.
The MS Society is committed to promoting diversity. We can only offer roles to over 18s.
Apply
Read the role description
All applicants will be contacted within two weeks of their submission.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We appreciate any volunteering help that you can offer YBTC and want to make sure that our
volunteers have a positive experience with us. We pledge to support you as much as we can.
We want to ensure that volunteering with us does not feel too daunting, so the exact tasks might
vary depending on your circumstances. However, some typical tasks may include:
· Asking people you know who might be willing to have a collection box in their business
· Approaching local businesses to display the boxes and collect loose change from their customers
· Building and maintaining relationships with your box holders to inspire loyalty and encourage people to continue giving year after year
· Collecting the boxes in your area as and when required and taking to your YBTC contact
We are looking for people who are:
· Have a warm, friendly and confident outlook
· Willing to learn about the work of YBTC
· Able to communicate with a range of different groups
· Are creative and imaginative – spotting opportunities to boost your distribution
· Are well organised and enjoy meeting new people
· Reliable and able to commit to agreed requirements
We can offer you:
· Induction and ongoing training
· Ongoing support and supervision in your role
· The opportunity to learn new skills
· YBTC commitment to health and safety
Founded in 2003 and originally named Andrea’s Gift and later Brain Tumour Research and Support
Across Yorkshire, Yorkshire’s Brain Tumour Charity (YBTC) is Yorkshire and Humber’s leading
brain tumour charity. Offering practical, financial and emotional support to both adult and child
brain tumour patients, together with their families.
We fund brain tumour research in Yorkshire; we hope this research, dedicated to identifying new
approaches to the discovery and treatment of brain tumours, will improve outcomes for patients.
At YBTC we are a small team who are growing to meet the needs of those affected by a brain
tumour in Yorkshire. Around 15 new cases of primary brain tumour are diagnosed in the region
every week.
Our charity values are Integrity, Compassion, Community, & Ambition.
Our Vision/Mission
To improve the lives of people impacted by a brain tumour in Yorkshire, through local support and
research.
To improve the lives of people impacted by a brain tumour in Yorkshire, through local support and research.



The client requests no contact from agencies or media sales.
Science plays a crucial role in shaping the future of our planet, and at Physics Partners, we’re on a mission to inspire and support the next generation of physicists. We’re a small charity focused on enhancing the physics skills of teachers and students, with a particular emphasis on underrepresented groups.
We are seeking two new trustees with expertise in charity law, STEM education, industry, or fundraising, to help us grow and impact even more schools. One of these trustees will also be invited to take on the Honorary Secretary role.
As a trustee, you’ll have the chance to guide the charity’s strategic direction, support fundraising efforts, and ensure effective governance. This is a voluntary, unremunerated role with travel expenses covered. If you’re passionate about education and want to help shape the future of physics education, we would be delighted to hear from you.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The HMSA is a small and dynamic charity that helps those living with hypermobility syndromes (and carers and families) to be independent and live well. We also provide education for professionals in social care, health, teaching and local authority employees. We have big plans to expand our offer to our members and professionals, as well as raise the profile of the charity and hypermobility syndromes. We are seeking to appoint up to 2 new trustees. Recognising that most people with these conditions present and are supported in primary care, we are particularly keen to recruit someone with a background in Primary Care to help us develop our plans. We are also interested to hear from anyone with experience of strengthening social media channels and comms, especially within a small charity setting.
The Trustee role involves:
- Preparing for and attending quarterly board meetings – 2 hours in the evening or a half day on a Saturday (half online/half in person if possible). The in person meetings are likely to be in central London.
- Providing support/guidance to the other Trustees, the CEO as well as staff/volunteer team. This may include small group working in between Board meetings.
- You may also be asked to participate in sub-committees as required.
- Developing and supporting our Clinical Advisory Group and/or Comms work
- Promoting the HMSA to primary care and other health and social care professionals or other relevant external audiences.
In addition, there may-be other events such as volunteer/staff/member meetings or conferences that would be useful to have Trustee support
Please submit your CV and a cover letter (max 2 pages). Please include the following in your cover letter:
-Why you are interested in the trustee role at the Hypermobility Syndromes Association
-Outline the relevant experience and skills that you bring to the role as Trustee
Support those living with hypermobility syndromes (and carers/families) to be independent and live well.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are looking for a passionate individual with skills and expertise in Finance/Treasury.
We will welcome applications from anyone who is keen to transform lives and join us on this exciting journey with us. You don’t need prior experience of sitting on a Board, a dance background or specific qualifications to become a Trustee. What matters most is your passion for supporting people with learning disabilities, your commitment to building a more equitable society and your willingness to contribute to our work, our vision and our future success.
Trustees play a crucial role in shaping what we do, helping us stay clear on our purpose and offering ideas that guide our organisation as we grow. We’re looking for Trustees who can bring fresh perspectives and valuable insights from their lived and professional experiences. We want our Board to reflect the diversity of our work, our participants, and our supporters.
We are based in Lancashire, with national and international reach, and we welcome applications for remote Trustees. We currently have Trustees based in Portugal and the Netherlands.
The role of Trustee is a volunteer role and is not accompanied by any financial remuneration, although reasonable expenses for travel may be claimed.
The role requires attendance & contribution at the Annual General Meeting (AGM) and four Board meetings per year (plus any required preparation and pre-reading). Quarterly Board Meetings take place mostly online and periodically in person at a North West location.
There will also be potential additional engagement in strategy work and sub working groups throughout the year and occasional representation of the charity at various events with key stakeholders.
To be a sustainable community role model that provides high quality inclusive dance leadership, participation, performance and training opportunities.





The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Community Support/Reach Out volunteer will be volunteering remotely, providing online support and guidance to visitors of The Forward Trust Website communicating in real time using web chat.
The Reach Out Service sits within our Recovery Support Department and is aimed at offering friendly and confidential listening support and assistance. The role involves utilising your communication skills to establish rapport with individuals seeking drug and alcohol help and or to talk about their mental health or other varied life challenges. You will be supporting people who are seeking help for drugs and alcohol help for themselves or from family members concerned for their loved one.
Training is provided to all volunteers to support them with their volunteering role and enable them to further their skills and experience with our client group.
ACCOUNTABILITIES
Time Commitment: We recommend that volunteers can commit to an average of 3 hours online per week for a minimum period of six months.
Service Delivery
- Be available for the duration of the shift to answer web-chat/calls as they happen.
- Engage with individuals in a friendly and empathetic manner.
- Gain an understanding of the individual needs and sign post to appropriate organisations for further support or explore specialist services as required.
- Link individuals into Forward Trusts community drug and alcohol services when required and link individuals into drug and alcohol help in other geographical areas where Forward Trust does not have a service.
- Report any Safeguarding concerns to shift supervisor and follow safeguarding procedures as appropriate.
- Respond to offline messages at the beginning of each shift.
- Debrief with and ask for support and guidance from Reach Out Coordinator regarding any concerns arising from web chat conversations.
- Provide handover to supervisor and/or next volunteers covering the shift prior to logging off
- To book shifts in a timely fashion and inform the Reach Out Coordinator of any need to cancel a shift at the earliest opportunity.
- Engage with support and supervision offered by placement supervisor.
CHECKS REQUIRED FOR THE ROLE
- 2 References (this may be from a keyworker, volunteer supervisor, tutor or sponsor if you are not able to provide a work reference)
- Enhanced DBS Check
Perks and Benefits
TRAINING & INDUCTION
Induction training will be provided to the volunteer and will include the following E-Learning (Data Protection/GDPR/PECR, Safeguarding – Knowledge and Health & Safety – Knowledge).
A full induction to your team including placement specific policies and procedures. Additional volunteer training will be discussed and offered according to the need of the volunteer in placement.
Skills You'll Need
Below is a list of the qualities that we are looking for from volunteers:
- If in recovery, to be 12 months abstinence from all mood altering substances.
- Must be over 18 years of age.
- Ability to use computers and IT equipment.
- To have good verbal and written communication skills.
- To have a clear understanding and maintain a high degree of confidentiality.
- To have a clear understanding of how to set and maintain boundaries.
- To have the ability to reflect and receive feedback.
- To be reliable, flexible and committed.
- To treat individuals with respect and dignity.
- To have the ability to follow instructions.
- To be committed to own learning and development.
The client requests no contact from agencies or media sales.