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Good Law project’s (GLP) legal team has a busy workload advising GLP as a party, funder and campaigner in respect of the broad range of legal proceedings in which it is involved, as well as acting on the record in a subset of those proceedings. The current team includes four senior solicitors, two subject matter experts and a trainee. We are seeking to hire a solicitor to round out the team.
CULTURE & CHARACTER
This role requires a value-driven lawyer who is genuinely excited about using the law to make a real-world difference. Thriving in a passionate, non-corporate environment where legal strategy goes hand-in-hand with public campaigns, they are a supportive, proactive, and adaptable team player. They are rolling up their sleeves to help senior colleagues on high-profile public law cases, confidently running their own matters, while bringing a collaborative spirit. They combine sharp technical skills and a meticulous eye for detail with a friendly, relationship-first approach, working seamlessly with clients, external counsel, and campaign teams to drive positive social change together.
What we're looking for
Excellent technical lawyer, ideally with one to three years post qualification experience as a solicitor or barrister in England and Wales (legal experience prior to training and qualification, e.g. as a paralegal, may also be taken into account), with experience in the conduct and processes of civil litigation, ideally including public law matters
Interest in social change and how the law can be used to deliver it, willingness to facilitate campaigning on legal cases and embrace GLP as a campaigning organisation
Strong team player with the ability to use initiative and problem solve, both when assisting senior lawyers and when conducting own matters
What we do
Good Law Project is a not-for-profit campaign organisation which uses the law to hold power to account and fight for a fairer, greener future. We take on the cases and campaigns where we’ll have the biggest impact, even when the odds are stacked against us. We had a primary role in overturning the prorogation of Parliament in 2019. We successfully challenged the Government’s operation of a fast track ‘VIP lane’ for awarding lucrative PPE contracts to those with political connections and our campaigning played a key role in the Met Police opening an investigation into Boris Johnson over the Partygate scandal. In July 2023, we forced the Government to accept that its flagship Net Zero strategy is unlawful and to develop a better plan. We get a positive outcome in more than two thirds of our cases – either a straightforward or a partial legal win. But whether we win or lose in court, we always fight to make positive change. See our website for more about what we do
Key Details
Salary: £52,000 - 57,000 per annum (dependent on PQE) with generous benefits including 25 days annual holiday plus public holidays, private medical insurance, life assurance, non-contributory pension scheme (employer contributions are based on your salary between £6,240 and £50,270 per year, not your total pay), salary sacrifice options for Electric Vehicle and Bikes, Cycle to Work scheme
Hours: 35 per week over 5 days
Contract type: 12-month Fixed Term
Location: Hybrid working with an expectation to attend our office in central London a minimum of 2/3 days per week
Our attached job pack includes the full job description, personal specification, interview dates and Good Law Project's values. Alternatively, click "Redirect to recruiter" to view the job pack on our website.
How to Apply
To apply for this role, click on "Redirect to recruiter" to be redirected to our website where you will be asked to complete an online application form and upload your CV
Contact
If you have any questions about this role, please email the contact details in the job pack below. Or click "Redirect to recruiter" to view our contact details on our website
We hold power to account and fight for a fairer, greener future
The client requests no contact from agencies or media sales.
The role focuses on building and maintaining strong relationships with partner organisations, supporting firms throughout their participation in the Suicide Prevention Action Lab (SPAL) programme, and ensuring they remain motivated, accountable, and on track to deliver their commitments.
We’re bringing together six representatives from financial services firms to explore ways to improve support for customers experiencing suicidality. The Partnerships Officer will play a key role in supporting the delivery of the SPAL, working closely with participating firms to assist them in developing, testing, and implementing practical changes to help prevent suicidality.
The Partnerships Officer will manage relationships with multiple firms simultaneously, each at a different stage in their journey to testing and embedding new and improved approaches to identifying and supporting customers experiencing or at risk of suicidality. Success in the role requires excellent organisation, persistence, and relationship management skills, alongside the ability to understand the challenges and competing demands faced by participating firms and to support them in maintaining momentum and delivering results.
This is an excellent opportunity for someone looking to develop their skills in partnership management, stakeholder engagement and influencing change within organisations. The role offers significant autonomy and responsibility, with opportunities to build expertise, lead stakeholder relationships, and contribute directly to the SPAL’s growth and impact.
While the role will predominantly focus on the SPAL, the postholder will also contribute to the continued development of the wider Action Labs research-to-impact offer.
Key tasks in the role will include:
We are an independent charity, committed to breaking the link between financial difficulty and mental health problems.



Director
We are seeking an experienced and visionary Director to help lead a multi-award-winning charity into its next phase of growth and impact.
Position: Director
Salary: £52,500 - £57,500
Location: Hybrid – at least 4 days per week in the office (N7), with regular travel to prison sites
Hours: Full-time
Closing Date: 10th July 2026
About the Role
The charity supports people serving prison sentences through creative music and peer-led employment programmes. Working closely with the existing Director and Board of Trustees, you will help shape and deliver the organisation's strategic vision while ensuring the successful delivery of programmes across multiple prison sites.
Key responsibilities include:
About You
You will be a strategic and hands-on leader with:
About the Organisation
Established in 2014, the charity delivers creative music and peer-led employment programmes in prisons across London, Kent, the Midlands and the North East. The organisation works alongside people facing significant barriers, helping them develop skills, confidence and pathways into employment while creating meaningful opportunities for long-term change.
Other roles you may have experience of could include: Chief Executive Officer, Deputy Chief Executive, Operations Director, Executive Director, Director of Services, Head of Programmes, Director of Operations, Managing Director, Director of Partnerships, Charity Director. #INDNFP
We welcome applications from people of all backgrounds and are committed to building an inclusive and diverse workforce.
Please note this role is advertised by the recruitment agency acting for the client – Not For Profit People.
Director of Finance and Systems
Are you a qualified accountant with experience at a senior level in a finance role?
We are looking for a Director of Finance and Systems to join the Strategy Team, responsible for shaping the organisations long-term strategy and financial sustainability.
Working for an equal opportunities employer, we welcome applications from under-represented groups; in particular from Black, Asian, Mixed Race & other ethnically diverse individuals, people with disabilities, and members of LGBTQ+ communities.
Position: Director of Finance and Systems
Location: Hybrid working: two days a week in the Bolton or London offices (based in White City) combined with home-working and travel across our Youth Zone network as required.
Salary: £80,000 - £85,000 per annum
Hours: Full-time (37.5 hours/week)
Contract: Permanent
Benefits: Agile working with flexibility in working hours; 25 days annual leave plus bank holidays (rising to a maximum of 30 days); birthday leave, additional annual leave purchase scheme; company matched pension; company sick, maternity, paternity & adoption pay; Employee Assistance Programme, active and engaged networks to join (including Equity, Diversity & Inclusion) and access to Charity Worker discounts.
Closing Date: 12noon on Wednesday 8 July 2026 (We may close this role early if we receive a high volume of applications, so we encourage you to apply as soon as possible.)
First stage interviews (virtual): Wednesday 15 July 2026
Second stage interviews (in-person): w/c 27 July 2026
There will also be a short, values-based phone interview between Stage 1 and 2.
About the Role
As a key member of the Executive Team, you will partner closely with the CEO and Board of Trustees to develop and deliver a financially resilient and scalable organisation, supporting both the charity’s and its growing national network of independent Youth Zone charities.
You will lead the organisation’s finance, systems and data capability ensuring strong financial stewardship, high-quality insight for decision-making, and efficient, innovative ways of working.
This is a rare opportunity to shape the financial and operational model of one of the UK’s most ambitious youth charities, with influence extending across a growing national network.
Key areas of responsibility include:
About You
You will be a fully qualified accountant (CCAB recognised) with strong leadership skills and the ability to develop team members to their full potential
You will have experience of
Above all, you’re motivated by purpose and excited by the opportunity to help deliver spaces that enable young people to thrive.
About the Organisation
A national charity that believes all young people should have the opportunity to discover their passion and their purpose that fund and build state-of-the-art, multimillion-pound youth centres called Youth Zones in the country’s most economically disadvantaged areas. The organisation trains the amazing people that run them and offers continuing support to youth zones nationwide through a national network of independent youth charities.
It’s about opportunity.
You may have experience in areas such as Accountant, Business Account, Finance Manager, Director of Finance, Head of Finance, Finance and Systems, Director of Finance and Systems, Finance and Systems Manager, Finance and Systems Lead.
Please note this role is advertised by the recruitment agency acting for the client, Not For Profit People. #INDNFP
Our Client is an innovative humanitarian organisation working as a global network to develop, test and spread new ways of collaborating and resourcing locally-led crisis response and anticipation. With a membership of 130+ NGOs worldwide and a growing set of national and regional hubs, this organisation exists to catalyse system-level change that improves the efficiency, effectiveness and ethics of humanitarian action. Our Client now seeks to appoint a new Partnerships Manager, and Prospectus is delighted to be supporting the search.
Partnerships Manager
London / Hybrid
35 hours per week / Permanent
£53,919 - £55,259 per annum
Reporting to the Head of Resource Mobilisation, the Partnerships Manager will be a pivotal role within the organisation's fundraising function; leading a team of three, managing a portfolio of high-value private donors while co-leading the development and delivery of a new business strategy to significantly grow income from trusts & foundations and corporate funders. You'll help shape and deliver ambitious 7 - 8 figure funding opportunities, working closely with senior leaders to develop compelling plans, proposals and strategic engagement approaches for major global donors. The post also plays a key leadership role across priority moments in the calendar, supporting strategic engagement around key global events (including Climate Week activity in London and New York), and ensuring donor visibility and requirements are effectively reflected across cross-organisational projects and communications.
The successful candidate will bring strong experience in partnerships fundraising and donor stewardship, with a demonstrable track record of securing and managing significant trust/foundation and/or corporate support. You'll be confident leading new business strategy, high-quality prospecting, and complex relationship management, able to influence senior stakeholders and coordinate activity across teams to deliver ambitious outcomes. You'll also have the credibility to oversee robust budgeting and proposal development for large-scale bids, and the leadership skills to line manage and develop a team in a fast-moving, values-led organisation committed to inclusive and ethical practice.
How to apply:
At Prospectus we invest in your journey as a candidate and are committed to supporting you with your application. We welcome all candidates to apply, regardless of age, sex/gender, disability, race, religion, sexual orientation, marital status or pregnancy/maternity. If you have any disability and require reasonable adjustment/s to any part of the process then please contact Femke Vorstman at Prospectus.
In order to apply please submit your CV in the first instance. Should your experience be suitable, we will arrange for a meeting to brief you on the role. You'll then have all the information you need to formally apply. To formally apply, you will need to complete a supporting statement (max. 2 sides of A4) by COB on 8th July 2026.
The Pepper Foundation is a local charity funding children’s hospice care at home, specialised play and family days for children living with life-limiting and life-threatening conditions in Hertfordshire and Buckinghamshire. The Community Fundraiser will be joining Pepper at an exciting time as we launch our new three-year fundraising strategy. Backed by committed investment and with full Board approval, we are delighted to be growing the charity to deliver sustainable income that directly supports local children and families with hospice care in the comfort of their own homes.
This is an exciting opportunity for an experienced relationship-builder to lead and grow community fundraising and challenge events activity, helping to raise vital income for The Pepper Foundation.
You will take ownership of a varied portfolio of community fundraising activity, building and developing relationships with volunteers, schools, clubs, local businesses and community groups, while also nurturing existing supporters and creating an excellent experience for everyone who engages with us. You will lead the day-to-day delivery of our community fundraising and challenge events activity, proactively identifying new opportunities, developing a strong pipeline of support and managing your portfolio to grow income and deepen engagement with The Pepper Foundation.
Hours: 30 hours per week (37.5hrs FTE) working from home - applicants must live within Hertfordshire or Buckinghamshire (or surrounding counties)
Salary: £25,600 pro-rata (£32,000 FTE)
Key Responsibilities:
Financial
• Deliver or exceed agreed income targets across community and challenge event fundraising activities.
• Manage agreed budgets for community fundraising activities and challenge events, monitoring income and expenditure and ensuring activity is delivered in line with agreed targets and plans.
• Ensure activities are delivered as cost-effectively as possible, monitoring expenditure and helping to maximise return on investment.
• Develop and refine fundraising products, activities and supporter experiences that put supporters at the centre of what we do and encourage long-term engagement.
• Develop and maintain a pipeline of community fundraising opportunities, identifying prospects, converting enquiries and building repeat support from individuals, groups and local organisations.
• Help convert one-off supporters and new enquiries into repeat fundraising relationships through strong stewardship, follow-up and tailored engagement.
Communication
• Build and develop strong long-term relationships with community groups, schools, clubs and individuals to increase awareness, support and donated income.
• Support and manage key fundraising volunteers to help deliver income and activities.
• Work with the Head of Fundraising and marketing partners to ensure community and challenge fundraising activities are promoted effectively through suitable online and offline channels.
• Confidently communicate the work of The Pepper Foundation and inspire support through a variety of channels, including informal conversations, networking, presentations, written materials, newsletters and website copy.
• Deliver a high standard of donor and supporter care to maximise fundraising potential and encourage long-term support.
• Contribute ideas and content for promotional materials within agreed budgets and timelines.
• Identify and pursue opportunities to broaden participation in community fundraising and increase supporter engagement across the region.
• Proactively identify, develop and secure new community fundraising opportunities with local schools, groups, businesses and supporters to grow income and broaden engagement.
• Ensure relevant staff and volunteers are well briefed on community fundraising activities.
• Always represent The Pepper Foundation positively and professionally.
• Communicate confidently with a wide range of supporters and stakeholders, handling queries and resolving issues in a calm and professional way.
• Work collaboratively with colleagues across the fundraising team to ensure community fundraising activity is aligned with the wider fundraising strategy and income goals.
Management
• Recruit, train, support and motivate fundraising volunteers to help deliver community fundraising activities and events.
• Manage relationships with external suppliers and partners, such as venues and event providers, to support successful delivery.
Planning and Organisation
• Develop and deliver activity, stewardship and campaign plans for community and challenge event fundraising within agreed priorities, budgets and income targets.
• Deliver high-quality fundraising events that raise awareness of The Pepper Foundation across Buckinghamshire and Hertfordshire.
• Use Donorfy, our fundraising CRM, to administer and manage fundraising activity accurately and effectively, working with the Database Volunteer as needed.
• Produce post-event evaluations and recommendations in line with agreed requirements.
• Use insight, pipeline information and performance data to review results, identify trends and recommend improvements to future activity.
• Manage the day-to-day planning and delivery of key events and campaigns, making decisions within agreed plans, budgets and fundraising procedures.
• Take responsibility for health and safety in community fundraising activities, ensuring appropriate risk assessments are completed and relevant fundraising and safety procedures are followed.
• Respond appropriately to unexpected incidents at community fundraising events, following agreed procedures and escalating where needed.
• Take an active role in setting up and clearing down events and community fundraising activities, including periods of standing and occasional unsocial hours.
• Arrange appropriate Pepper Foundation attendance at local community events when needed.
• Manage resources effectively, including volunteer support, to maximise reach, income and engagement.
Reporting
• Produce regular reports on pipeline, activity, outcomes, income performance and learning for the Head of Fundraising, highlighting opportunities, risks and recommendations.
How to apply: For further details about the role, please download our recruitment pack. Please send your CV with a cover letter explaining why you would make a great candidate for this role and how you meet the job description.
Closing date: Monday 13th July 2026 at 5pm
Interview dates: First-round interviews on 22nd and 23rd July with second-round interviews on 29th July 2026.
Interviews will take place at our office in Berkhamsted. Please let us know if you have any accessibility requirements or need any adjustments for the interview.
If appointed, an enhanced DBS check will be required.
The client requests no contact from agencies or media sales.
This role is a unique and exciting opportunity for a passionate, hands-on Chef and Trainer to join our rapidly growing charity and support our mission to transform kids’ health through food in schools in a new region. This role will be critical in delivering our flagship programme Transformations and work directly with school kitchen teams across the North West and North East of England.
Who we are
Chefs in Schools is a young, ambitious charity that’s rapidly growing. Our mission is to improve kids’ health, through improving school food & food education. We focus our efforts in areas of high socio-economic deprivation, where more than a third of children are entitled to free school meals, and diet-related disease is driving further inequality. We support and train school kitchen teams to serve the best, freshest and tastiest food possible, alongside meaningful food education. We share learning and resources, aiming to inspire and enable others to follow our lead. We’re backed by some of the biggest names in food and have ambitious targets to ensure every child has access to incredible school food and food education, setting them up for life with the skills and knowledge to feed themselves well.
About you and the role
This role is responsible for the delivery and continuous improvement of the Chefs in Schools Transformation Programme across the North West and North East of England. The Transformation Programme is our flagship year-long initiative, designed to support school kitchen teams and senior leadership teams in serving the best, freshest, and most nutritious food possible. Through this programme, we transform school lunches, upskill kitchen staff, and integrate food education into the heart of the school culture, ensuring that high-quality, scratch-cooked meals become the standard for every pupil.
As a Chef Trainer, you will act as a pivotal, hands-on ambassador for this mission, supporting kitchen teams, school leadership and the wider school community to embed a high quality, sustainable school food culture in schools. You will support development of the programme’s pipeline and join a brilliant, passionate and experienced team of Chef Trainers, with the opportunity to connect, share and learn from one another.
A key component of this role involves being based in schools for 2–3 weeks at a time, working directly on-site to implement the programme. You will travel to different locations across the North West and North East, supporting schools to build high-quality, sustainable food cultures. During your first year, the focus will be specifically on the North West region, ranging from Manchester to the Wirral, where you will help establish Chefs in Schools’ reputation for positive change.
The responsibilities, skills and experience listed below are intended to give you an idea of what we need for this role. If you don’t meet every requirement but feel you would be able to work with us to deliver the majority of them, we urge you to apply anyway. We are dedicated to building a diverse and inclusive workplace, and for us the most important ‘experience’ is passion for our mission.
We want to get to know you at the interview and understand we can do this best if you’re at ease. We’re an inclusive employer and work hard to create a welcoming working environment for everyone, including appointing a neurodiversity champion to help us identify how we can make our work environment work for everyone. If you need adjustments to the interview process please let us know.
As we work with children and young people, an offer of employment will be subject to satisfactory references and DBS clearance, in line with our safeguarding policy.
Key responsibilities:
Programme Delivery & Training:
● Inspire, train and cook with chefs, cooks and kitchen teams in the preparation of fresh, nutritious food to meet specified standards, imparting your passion for fresh, quality food and building capability across client schools in line with the Chefs in Schools model.
● Deliver and oversee Transformation Programme delivery in schools within the region, ensuring high quality outcomes aligned to programme objectives and proposals, including check-ins to support proposal and pipeline development.
● Work closely with Head Chefs, Headteachers and School Business Managers to provide fair assessment of culinary ability for existing and new Head Chefs including skills tests.
● Support with recommended kitchen structures at Transformation schools using the Kitchen Brigade system.
● Advise and guide Head Chefs, Kitchen Teams and School Business Managers to improve uptake, menu development and School Food Standards compliance.
● Advise on reputable, quality and cost-effective suppliers to support schools to reduce cost per meal per child without sacrificing food quality. Including light-touch auditing and development of procurement suppliers in the region.
● Encourage schools to monitor, control and reduce kitchen, service and food waste.
● Train kitchen staff to follow up-to-date Health and Safety and hygiene policies and procedures, alongside latest EHO, Food Standards Agency and Allergen guidance.
● Work with the Senior Programme Manager to develop training materials that support the charity’s wider work, ensuring training plans reflect the latest relevant guidance including EHO, Food Standards Agency and Allergen guidance.
● Support schools to develop a whole-school food culture through food education with pupils, aligned to School Food Standards, and the creation of scratch-cooked, delicious and nutritious school food.
Transformation Programme Development:
● Support growing regional brand awareness, in partnership and alignment with the Senior Programme Manager.
● Visit potential new school clients to assess kitchens and kitchen teams (check-ins) within the region, working with the Senior Programme Manager to support proposal and pipeline development as required.
● Support the onboarding of new schools based on the outcome of check-ins conducted and proposals.
● Support in maintaining, improving and running the programme, and Innovations, School Chef Educator and Membership programme needs as required.
Administration & Measurement:
● Support with monitoring and capturing of programme KPIs of Transformation schools, measuring success against Chefs in Schools benchmarking and keeping the Senior Programme Manager updated on any variances.
● Support with case study development working in partnership with the Comms and Fundraising team.
● Report any complaints or serious incidents to the Senior Programme Manager and follow relevant actions related to Chefs in Schools Escalation and Tracking processes.
Essential Skills & Experience:
● You have interest and belief in our mission to improve kids’ health through improving food and food education in schools.
● You have significant professional experience as a chef (minimum of 5 years), ideally with a background in schools, high-volume catering or institutional cooking.
● You have experience training or mentoring kitchen staff, including building culinary capability and culture change.
● You are confident in assessing culinary skills and advising on kitchen structure, menus and supplier choices.
● You are organised, methodical and able to manage multiple workstreams simultaneously.
● You are a strong communicator able to build trusting relationships with different types of stakeholders.
● You have a sound understanding of Health and Safety, Food Hygiene, Allergen regulations and School Food Standards.
Desirable skills & experience:
● Experience working in a school or educational setting.
● Comfortable with data capture, reporting and keeping accurate records.
● Familiarity with the Kitchen Brigade system or equivalent kitchen management structures.
● Experience working with or for a charity or social enterprise.
● A full UK driving licence.
Benefits
You would be joining a friendly, supportive team who works hard but believe in a healthy work/life balance. We were voted one of CODE Hospitality’s happiest places to work in 2024. We seek a diverse range of perspectives, skills, experience and knowledge. Joining a small, collaborative team means you’ll be able to contribute to and draw on various projects and strategic insights.
We offer 33 days of holiday per year including bank holidays, 3 additional office closure days over the Christmas period as well as wellbeing days over the summer school holidays. We also have a Cycle to Work scheme, hybrid working, enhanced parental leave, and free access to the CODE app for discounted restaurants & hospitality venues. We are committed to developing our team and will support you with relevant training opportunities including £250 towards elective training and development of your choice.
We also offer Bupa Dental Insurance, Income Protection Insurance, as well as access to the Aviva Smart Health Platform which offers health benefits including free rapid access online GP appointments, free counselling and wellbeing support.
We’re on a mission to transform kids’ health through food – plate by plate, class by class, school by school.



The client requests no contact from agencies or media sales.
The Philharmonia is seeking to appoint a Box Office and CRM Manager to lead the management, development and optimisation of the Orchestra’s CRM strategy, systems and audience experience. The roles focuses on ensuring a seamless customer journey while overseeing the effective operation of the Box Office and the ongoing development of Tessitura.
This is a key role overseeing both the day-to-day operation and strategic development of the Philharmonia’s Box Office and CRM function. The successful candidate will play an important role in developing ticketing and customer strategies that maximise sales income, improve conversion and enhance the audience experience.
As a public facing member of staff, the Box Office and CRM Manager will be a key representative of the Orchestra, ensuring customers receive a welcoming, efficient and accessible service whether booking online, by phone or in person. A proven track record of delivering excellent customer service is therefore essential.
The role will also lead on the effective management and ongoing development of Tessitura, supporting audience insight, segmentation, reporting and customer journeys across the organisation. Working closely with colleagues across Marketing, Development, Finance and Concerts, the successful candidate will help ensure that customer data is used effectively to support audience growth, income generation and informed decision-making.
Previous experience of using Tessitura is essential. From hall dressing and campaign set-up to system optimisation, reporting and user support, this role will be one of the Orchestra’s lead Tessitura users. Experience of working within a Tessitura consortium would be advantageous.
Key Responsibilities
Strategic planning and implementation:
Work closely with Marketing and Development colleagues to develop and implement CRM strategies that support audience growth, income generation, membership retention/acquisition and fundraising objectives
Develop customer journeys, audience segmentation and data-led approaches that improve conversion, retention and engagement across the customer lifecycle
Support the development of sales forecasts, benchmarks and performance analysis, providing insight to inform campaign planning, pricing and decision-making
Work with Marketing colleagues to develop and implement promotions, campaigns and tracking mechanisms
Identify opportunities to improve efficiency, increase conversion and enhance the customer experience through CRM optimisation, automation and process improvements
Ensure CRM processes, reporting and audience data support the Orchestra's strategic priorities and audience engagement goals
Work with the Friends team to ensure membership schemes are effectively structured, maintained and optimised to support recruitment, retention and income growth
Project Management:
Oversee the day-to-day operation of the Philharmonia's Box Office across all performances and events
Lead ticket sales activity across all channels, ensuring a smooth and efficient booking experience for customers
Act as a senior point of contact for customer enquiries, complaints and complex ticketing issues
Lead on set up and implementation of new seasons, events and sales activity
Ensure events, pricing structures, memberships and ticketing offers are accurately implemented and maintained within Tessitura
Maintain high standards of data accuracy and integrity across Box Office and customer records
Review and improve Box Office procedures and customer-facing processes to support operational efficiency and customer satisfaction
Champion accessibility across all ticketing and customer service activity
Leadership & Management:
Work with the Senior Data & Audience Insight Manager as Tessitura co-lead for the organisation, helping to shape CRM best practice and development
Develop and deliver training for staff across departments to ensure confident and effective use of Tessitura and Box Office activities
Create and maintain clear documentation, processes and guidance to support the consistent use of CRM systems across the organisation
Ensure organisational compliance with relevant legislation and industry standards, including GDPR, PCI and data protection requirements
Keep abreast of developments in Tessitura, CRM, ticketing and audience engagement through professional networks, training and sector events, sharing knowledge and recommendations across the organisation
Champion best practice in customer service and audience experience, promoting a culture that prioritises welcome, accessibility and continuous improvement
Skills and Qualifications
Essential
Minimum three years' experience in a CRM, ticketing, audience data or related role
Advanced knowledge and practical experience of Tessitura
Experience managing and maintaining CRM systems and customer databases
Experience producing audience analysis, reporting and business insight
Strong understanding of customer relationship management principles
Excellent attention to detail and commitment to data accuracy
Strong analytical and problem-solving skills
Excellent communication and interpersonal skills
Ability to explain technical concepts to non-technical colleagues
Ability to manage multiple priorities and meet deadlines
Commitment to delivering outstanding customer experiences
Interest in music, culture and the arts
Willingness to work evenings and weekends
Desirable
Experience of implementing CRM upgrades or major systems projects
Experience working within a Tessitura consortium
Experience of customer journey mapping and audience segmentation
Experience of marketing automation and CRM-driven campaign delivery
Experience working within an arts, cultural or performing arts organisation
Knowledge of accessibility best practice within ticketing and audience services
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Corporate Partnerships Fundraiser
Up to £31,000 per annum + excellent benefits
Leatherhead, Surrey, flexible working options available.
About the role:
We are looking to appoint an experienced fundraiser to manage a portfolio of corporate partnerships to help fund the growth of our care services, and to build relationships with companies to help them achieve their CSR goals.
Reporting to the Corporate and Community Fundraising Manager. You will be part of a team driving Rainbow Trust’s Corporate income, building and maintaining the pipeline through effective networking and stewardship. You will be responsible for the stewardship of varied corporate accounts to whom you will become a main contact and provide excellent account management. Some accounts raising six figure sums.
You will work collaboratively towards a ‘one team one target’ approach across the Fundraising and Engagement department and ensure that the use of technology is maximized and all processes are subject to continuous improvement.
This is an excellent opportunity to maintain a breadth of fundraising experience to position yourself for future fundraising roles with increased responsibility.
What we’re looking for:
Friendly, enthusiastic and socially-focused – you quickly connect with others and build effective working relationships. An ability to empathise and communicate effectively about our work with children and families is key. You are naturally warm with a sincere appreciation for people and how they are each uniquely motivated.
A motivating, empathetic and persuasive communicator – you will enjoy preparing and presenting high-quality presentations
Knowledge of the principles that underpin good customer care – you adhere to established guidelines, policies and procedures, and provide excellent relationship management
You thrive working in a busy environment on multiple priorities simultaneously – results-oriented and a fast learner, you respond quickly to pressure and a changing environment.
Confident use of MSOffice and some experience of using a database – you have strong attention to detail, are comfortable working with data, and produce high quality accurate work.
Applications will be particularly welcome from those who have experience of building relationships and raising income –providing exceptional account management.
Why join us?
We’re proud to be a Two-Star Best Companies Top 50 mid-sized organisation and a Top 10 Charity, and we’re committed to creating a great place to work. You will benefit from:
Pension scheme where we contribute 5% of your salary and you contribute at least 3%.
Flexible working hours to balance home and working life.
25 days of annual leave plus public holidays – rising to 26 days after 1 year, 27 days after 5 years and 30 days after 11 years, with an additional 5 years to use in your 10th or 20th year of service (pro rata for part time).
The option to buy/sell annual leave, as well as additional leave for your birthday, wedding/civil ceremony and an extra half day off for Christmas shopping.
Time off in Lieu.
Employee Assistance Programme with access to remote GP, counselling, physiotherapy, resources to support your mental health and financial wellbeing, as well as a 24/7 helpline via Help@Hand.
Family friendly policies, focused on employee wellbeing, and an active cross-organisational wellbeing group running a number of initiatives throughout the year.
Access to the Blue Light Card Scheme, and other rewards and discounts.
Bike to work, season ticket loan and payroll giving schemes.
A recommend a friend recruitment bonus scheme.
Robust training and development programmes to support your learning and growth.
If you’d like to find out more about these benefits and working with us, please visit our website.
More information about us and our recruitment process can be found on our website.
Rainbow Trust Children’s Charity enables families who have a child with a life-threatening or terminal illness to make the most of time together, providing expert, practical and emotional support, where they need it for as long as it is needed. For families living with childhood illness, time is everything. Right now, there are too many families coping alone with no support, no time to think, no time to make memories and no time for each other. We believe that no family should go through this alone, so we are here to change that.
Apply now:
To apply please send your CV and Covering letter to us via the link.
Your covering letter should highlight why your application should be considered above others and clearly state how your experience matches the essential criteria outlined in the Person Specification.
For a full job description and person specification visit our website.
Please disclose in your covering letter if you have used AI for any part of your job application.
Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert early.
Interviews will take place at our Head Office in Leatherhead. We will only contact those applicants who have been successful. If you require any adjustments during the interview process, please let us know.
Interview dates to be confirmed
An enhanced DBS disclosure will be required for this post.
Rainbow Trust is committed to safeguarding and promoting the welfare of children and young people and expects all employees to share this commitment.
Rainbow Trust is an equal opportunities employer, and we welcome applications from all backgrounds.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Demand for our specialist tutoring programmes for Children Looked After, those with Special Educational Needs and Disabilities (SEND) and Unaccompanied Asylum Seeking Children (UASC) continues to increase and we are seeking a dedicated and effective Partnerships Account Manager to join our team and support the increased demand for our provision and the continued scaling of our organisation.
The Organisation
Equal Education is a social enterprise working to improve outcomes and narrow the attainment gap for disadvantaged and vulnerable learners, including Children Looked After, those with SEND, and unaccompanied asylum seeking children. We have over 13 years’ experience delivering 1:1 tuition, working with hundreds of Schools and Local Authority partners across the country, reaching hundreds of pupils annually.
As a member of the Fair Education Alliance, we believe in providing meaningful educational provision to students whose needs may not be best met within a traditional classroom environment, those who aren’t currently accessing education, or who benefit from additional 1:1 support. We work with over 200 qualified teachers to provide academic, subject specialised and individual tutoring and mentoring for children of all ages. Tutors provide pastoral care and work with pupils to increase engagement and attainment. Our programmes will help the students to overcome barriers to learning, help them build trusted relationships, increase their aspirations, and fulfil their potential. We are passionate about our cause and are looking for people who are motivated by a strong desire to address educational inequality and improve outcomes.
What is the Role?
In this role, you will drive business growth by securing new partnerships and managing key client accounts across designated regions. With a focus on building and sustaining long-term local council and school relationships, you will work closely with clients to understand their needs, expand our service offerings, and ensure the highest levels of satisfaction. As the majority of our key client relationships are with local councils, we are looking for someone with knowledge of how they operate.
The post holder will have the opportunity to line manage junior member(s) of the team, who provide essential bid-writing and administrative support to facilitate efficient and effective client management.
This role would suit someone with proven ability to operate effectively in scaling organisations where processes are still being defined. This role suits someone who is adaptable, resilient, and confident working at pace amid change.
The role will be suited to those who have worked within an education setting and held the title: SENCO, Head of Department, Advisory Teacher, Inclusion Coordinator or Designated Teacher. The role will also be suited to those who have worked within a Local Authority setting and held the title: Commissioning Officer, Senior Case Officer, Case Officer. Whilst the role is also suited for an experienced (key) account/client manager, we are looking for an individual who has experience and/or knowledge of the UK education system.
This role is ideal for an ambitious, client-focused individual, passionate about creating positive outcomes for vulnerable students. If you’re ready to contribute to a growing organisation that’s making a difference, we’d love to hear from you! We expect that the successful candidate will be able to swiftly absorb our ways of working and contribute to the ongoing growth and success of the organisation.
Key Responsibilities:
Client Acquisition and Relationship Management
Proactively seek new business opportunities within assigned regions to grow the client base.
Develop and maintain strong, positive relationships with key clients, ensuring their evolving needs are met and service offerings are aligned.
Lead regular client review meetings to discuss progress, gather feedback, and identify additional service opportunities.
Manage internal relationships to ensure what matters to clients is communicated internally using the proper channels, to allow for effective delivery by our Service Delivery team
Maintain good internal stakeholder relationships with our Service Delivery team to ensure client demands are balanced with our processes and team capacity.
Strategic Planning and Development
Collaborate with Senior Leaders to develop strategies for client retention and growth.
Work closely within the Partnerships team to align on strategic objectives and ensure seamless service delivery across functions.
Participate in client and industry events to represent the organisation, expand networks, and identify new business opportunities.
Performance Monitoring and Reporting
Monitor client engagement, satisfaction levels, and service outcomes; produce regular progress reports for management.
Oversee tracking and analysis of client-related statistics to ensure targets are met and clients receive impactful, value-driven service.
Manage and track client data and prospect pipelines using CRM systems, ensuring accuracy and up-to-date information.
Report to the the Partnerships Director on accounts, Tenders, Bids, client meetings on a regular basis.
Be curious to explore our Salesforce system data, understanding and interpreting delivery and impact data.
Line Management and Support Coordination
Lead, mentor, and manage junior member(s) of the team focused on bid/application writing, tender management, and client-related administration.
Support junior member(s) in producing and reviewing high-quality application documents and responses that align with client requirements and enhance our partnership outcomes.
Provide oversight to ensure that administrative tasks are completed efficiently, supporting smooth client interactions and consistent follow-through.
Work with other area leaders, to ensure strong delivery of services.
Contribute to, and foster strong internal working relationships to successfully delivery against strategy and objectives..
Bid Management and Process Improvement
Oversee the preparation and submission of tenders and bid applications, working closely with junior member(s) to ensure high-quality and timely submissions.
Continuously review and improve internal processes to optimise bid management, client onboarding, and service delivery.
Report on bid submission performance, review bidfeedback to continuously improve.
Essential Skills and Experience:
Detailed knowledge of the UK education sector.
Experience working in the education sector or with local authorities, particularly in roles involving SEND or children’s services.
Proven track record in client relationship management, with experience in sales or partnership development roles.
Strong communication skills, particularly in face-to-face and telephone interactions, with the ability to build rapport quickly and maintain long-lasting relationships.
Experience managing a small team, providing leadership, direction, and support to ensure high-performance standards.
High level of empathy and commitment to supporting vulnerable and underserved communities.
Strong organisational skills with the ability to manage multiple tasks and meet both short- and long-term deadlines effectively.
Familiarity with CRM systems (e.g., Salesforce) for tracking client data, leads, and progress.
Proactive, problem-solving mindset, able to address issues independently and provide client-focused solutions.
Able to work in a high pressure environment, whilst taking initiative, we would want the postholder to ask for support when needed.
Desirable:
Exceptional written communication skills, with proven confidence in drafting, editing, and refining persuasive content across a variety of formats.
Experience in bid and tender writing or grant applications is advantageous, though a background in producing compelling written materials for diverse purposes is equally valued.
General
The job is subject to having the right to work in the UK, two professional references and a basic DBS check.
Why Equal Education?
Competitive salary
Investment in you - we believe in developing from within and offer our team training opportunities and personalised development plans, as well as the chance to get involved with lots of projects across the organisation.
Flexible, hybrid work environment with regular opportunities for in-person client engagement.
Working alongside a passionate team working to make a positive impact in the lives of under-resourced children and young people across the UK.
Staff wellbeing benefits such as ClassPass membership, access to discounts via Perks at Work, eyecare vouchers, regular wellbeing sessions and team social events.
At Equal Education, you are the expert. We give you the space, the support and the technology to be your best. The rest is up to you.
Being you at Equal Education
Every young person we support is unique and our team isn’t any different. Our differences are our strength when it comes to providing a tailored, human approach to education. We are proud of our people and provide an environment where everyone can bring their most authentic self to work.
Our recruitment practices are carried out in line with equal opportunities and all candidates will be reviewed fairly regardless of age, gender reassignment, sex, race, religion, ethnicity, disability, sexual orientation or any other protected characteristic.
Next steps
If you feel inspired and you think you have the right motivation and experience for the role, we would love to receive your application.
Applications will be reviewed as they are received and interviews will be arranged accordingly. We reserve the right to close this application early, for example if we receive an unprecedented number of applications, so please apply promptly to ensure you are considered for this role.
The client requests no contact from agencies or media sales.
About the role
As campaign project coordinator, you’ll play a key role in supporting the delivery of Breast Cancer Now’s ambitious £60m philanthropic campaign. Working closely with the Head of Campaign, Director of High Value Partnerships & Campaign, Campaign Board and wider team, you’ll ensure activity is well coordinated, organised and progressing as planned. You’ll help manage campaign processes, support governance structures, and keep stakeholders informed through clear communication, reporting and documentation.
This role sits within the engagement directorate, which is responsible for growing awareness, trust and engagement to inspire people to give their time, money and voice. You’ll contribute to one of our most important priorities - helping grow income and impact so we can fund vital research, provide support, and drive change for people affected by breast cancer. It’s an exciting opportunity to be part of a high-value, high-impact campaign that will help shape our future.
About you
You’re highly organised, proactive and detail-oriented, with a natural ability to keep multiple workstreams running smoothly. You enjoy bringing structure to complex projects, coordinating meetings and actions, and ensuring nothing falls through the cracks. With strong administrative and project support skills, you’re confident managing documentation, tracking progress and supporting stakeholders at all levels.
You’re also a great communicator and team player, keen to learn and grow within a fast-paced fundraising environment. Motivated by purpose, you’re excited by the opportunity to contribute to an ambitious campaign that will make a real difference for people affected by breast cancer - helping us move closer to a future where everyone diagnosed lives and is supported to live well.
Job description and benefits
The job description [DC1] and our attractive benefits are available for you to download.
Primary location of role and hybrid working
This role is primarily based in our London office. Our hybrid working model allows you to work up to 3 days per week at home.
The salary range is: £29,000 - £32,000 London based
When applying
We hope you choose to apply for this role. To support your application, you’ll be asked to submit your anonymised CV and a supporting statement. Please refer to the essential criteria on the person specification and clearly provide as much information as you can with examples, to demonstrate how and where you meet the criteria. If you’ve any immediate questions, please contact the Breast Cancer Now recruitment team
Our commitment to equity, diversity and inclusion
We’re committed to promoting equity, valuing diversity and creating an inclusive environment – for everyone who works for us, works with us, supports us and who
we support.
We reserve the right to close this advert early. Therefore, to avoid disappointment please submit your application as soon as possible, if you’re interested in this opportunity.
Closing date Wednesday 1 July 2026 9am
Interview date week commencing 13 July 2026
We are looking for a Supporter Engagement Manager to drive growth in the Individual Giving programme through a mix of acquisition and retention campaigns.
This is a hybrid role with 3 days a week in the North London office. The team can consider 4 or 5 days a week.
The Charity
A warm and collaborative hospice, with offices are in an incredible new purpose built building in a beautiful nature reserve. The team are on site with patients and community they support and it is a warm, collaborative space. The team of 40 raise £4.7m.
The Role
With support from the Head of Supporter Engagement and the Supporter Engagement Officer, you would develop and deliver the annual Individual Giving programme including acquisition and retention activities.
Manage the Door-to-Door Supporter recruitment campaign and the external F2F agency relationship.
Take responsibility for growing the Lotteries programme through a rolling programme of promotions to existing and potential Supporters.
Lead on digital campaigns to recruit and retain new supporters.
With support, produce annual Individual Giving budgets and monitor performance against agreed targets on a rolling basis.
Line manage the Supporter Engagement Officer, who oversees primarily challenge events activities.
The Candidate
Demonstrable experience of successfully managing Individual Giving and Supporter stewardship programmes and budgets.
Demonstrable experience of developing and delivering digital campaigns.
Experience of developing supporter segmentation strategies and working with a CRM.
*Please note applications are being reviewed on a rolling basis.*
The hospice offer fantastic benefits including:
12 weeks full pay, followed by 1 4 weeks half pay. Paternity leave 3 weeks full pay (statutory qualifying & length of service applies). Additionally, paid leave for miscarriage 5 days for the individual or 2 days for a partner.
Salary sacrifice scheme offering the opportunity to purchase a bike and accessories.
Employees with caring responsibilities entitled to 2 days paid carers leave, to support a dependant.
Free local parking, and discounted lunches.
Each employee receives suitable training and development opportunities.
Life Assurance (Death in Service).
Blue Light card offering discounts at various popular brands and stores.
Up to 6% matched pension.
IMPORTANT NOTE
Our aim is to respond to all successful applications within 5 days. If you havent been contacted within 5 days your application has been unsuccessful, but we positively encourage you to apply for any other positions that you may see in the future.
We apologise that we cannot contact everybody in person but thank you in advance for your interest.
Third Solutions encourages applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Third Solutions acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003.
About Adolescent Health Study
The Adolescent Health Study (AHS) is an ambitious new UKRI-funded initiative to establish a prospective, longitudinal population study that will generate a globally leading open science data platform and research resource. AHS aims to recruit at least 100,000 young people aged eight to 18 years from across the UK and to follow their mental and physical health and wellbeing over at least 10 years. It plans to collect data through questions and measures; to obtain bio-samples for a wide range of genomic and other high-throughput assays; and to capture linked data relevant to health and wellbeing from participants’ health, education and other administrative records. Recruitment will take place mainly through schools. There will be a strong emphasis on engaging with and involving young people, schools, parents and other relevant stakeholders in the design and delivery of the study, as well as on including young people that represent as wide as possible a range of backgrounds, experiences and characteristics. AHS will focus on enabling a wide range of research, including studies of the critical biological and social developments that occur during the transition from childhood to adulthood and the determinants of both mental and physical health and wellbeing in adolescents and young adults.
Purpose of the post
The Procurement Lead is responsible for developing and delivering a robust procurement and commercial strategy that ensures value for money, compliance with Procurement Act 2023 regulations in line with AHS being primarily public funded and supports AHS study and operational objectives. The role will lead on sourcing, contracting, supplier management, and commercial governance, ensuring ethical, transparent, and efficient use of public funds.
Main responsibilities
Procurement Strategy & Leadership
Tendering and Contract Management
Commercial Governance & Compliance
Supplier & Stakeholder Management
Financial & Value Management
Knowledge, skills and experience
Essential
Desirable
Dimensions
Application Process
All candidates are required to complete the application form which can be found when clicking 'Apply Now' via Charity Job.
Please refer to the ‘How to Apply’ section of the downloadable application form.
Please note that only applications submitted directly to Gravitate HR will be accepted for this position.
The closing date for applications is 11:00pm on Sunday 12th July 2026.
Interviews are currently expected to take place on Wednesday 19th and Thursday 20th August 2026.
Equal Opportunities Policy Statement
AHS is an equal opportunities employer, and as such aims to treat all employees, consultants and applicants fairly. It is our policy to provide employment equality to all, irrespective of:
We are opposed to all forms of unlawful and unfair discrimination. All job applicants and employees who work for us will be treated fairly and will not be unfairly discriminated against on any of the above grounds. Decisions about recruitment and selection, promotion, training or any other benefit will be made objectively and without unlawful discrimination.
Values
It is an exciting time for the Adolescent Health Study (AHS) as we establish our senior leadership team and begin to plan the pilot studies. As the senior executive team evolves, the AHS values will be grounded in inclusivity, integrity, accountability, and collaboration.
All candidates are required to complete the application form which can be found when clicking 'Apply Now' via Charity Job, within Supporting Documents.
Please refer to the ‘How to Apply’ section of the downloadable application form.
Please note that only applications submitted directly to Gravitate HR will be accepted for this position.
The closing date for applications is 11:00pm on Sunday 12 July 2026.
Interviews are currently expected to take place on Wednesday 20 and Thursday 21 August 2026.
Job Title: Digital Marketing and Donor Engagement Advisor
Salary: £45,000 - £49,000 per annum (Scale Point 28 – 31)
Reporting to: Head of Communications with a matrix line to the Head of Funding and Partnerships
Contract: Permanent
Working hours: Full-time
Location: Can be Hybrid (London Office) or Work From Home. Must be UK based.
Unlimit Health
Unlimit Health is an international organisation working to end parasitic disease. We work closely with affected countries, sharing evidence and expertise to eliminate preventable infections. Our purpose is to support people to live healthy lives, free from limiting disease.
Our vision is for resilient systems that sustain good health, so everyone everywhere can reach their full potential. We achieve this by working across multiple sectors in numerous countries to deliver effective and robust health programmes that have a lasting impact.
We were founded in 2002 with a £20m grant from the Bill & Melinda Gates Foundation, and started life as a research group, the Schistosomiasis Control Initiative, within Imperial College London. Consistently ranked globally as one of the most cost-effective nonprofit initiatives, we have received significant funding since our inception including from the UK Department of International Development (DFID), USAID and philanthropic investors.
What we do
Our work includes:
Our main area of focus is the elimination of schistosomiasis and soil-transmitted helminthiases (intestinal worms). Endemic infections of these parasitic worms are found in some of the world’s most marginalised communities, and they can have a hugely detrimental effect on individuals, including:
The role
This is a full-time role that works across all Unlimit Health’s key audiences for funding and communications. The Digital Marketing & Donor Engagement Advisor plays a crucial role in executing the delivery of a digital strategy for the charity which will underpin our strategic objectives and our income generation and awareness raising goals.
The role sits in the Funding and Communications team.
You’ll be passionate about delivering exceptional online experiences, excited by what’s possible in the digital and social media space and be driven to use analytics to shape what you do across a wide range of marketing channels including social media, websites, email marketing.
With a flair for crafting the right message for the right audience, you will help us build stronger connections with existing supporters, as well as helping us to reach and inspire new donors and supporters.
You will have a keen interest in global health and be adept at explaining complex subjects in an engaging and accessible way to our target audiences.
The person
The Digital Marketing & Donor Engagement Advisor will have proven experience in marketing and fundraising at a professional level, with experience of MailChimp or other email marketing platforms. They will have strong knowledge and experience of content management systems in particular SEO, digital analytics platforms, data capture, monitoring and tracking.
The successful candidate will have experience of working across teams and managing work with short deadlines without sacrificing quality of work or attention to detail, as well as the ability to organise workload and meet competing priorities.
Closing Date: 9:00am, Thursday 16th July 2026
Interviews: 1st week in August
Interested?
If you would like to find out more, please click the apply button. You will be directed to our online portal to complete your application for this position.
Diversity Statement
We particularly welcome applications from candidates from under-represented groups to better reflect our mission and work to improve health equity. Research has shown that women and people from marginalised groups are less likely to apply for a role if they do not meet 100% of the job criteria. Please consider applying even if you do not fully meet our essential criteria. We are happy to schedule an informal chat to discuss the role further prior to submitting an application.
Unlimit Health is an equal opportunity employer. We welcome and celebrate differences in age, race, ethnicity, national origin, gender identity and expression, sexual orientation, physical or mental ability, religious beliefs, and socio-economic background. We are dedicated to fostering an inclusive environment where every team member is valued, respected, and has equal opportunities to thrive.
No agencies please.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Salary: £35,159 to £36,935 (starting salary range)
Working pattern: Full-time, Permanent (35 hours per week)
Pension: USS
Annual leave: 25 days plus 8 bank holidays, 3 well-being days, and a Christmas office closure
Location: Hybrid, flexible working model with an office located in central London. Occasional UK-wide travel for GHE and relevant events.
Reports to: Policy Manager (Skills, Innovation, International)
Purpose
GuildHE is seeking an ambitious Policy Officer to play a pivotal role in the next phase of our organisation’s growth. Working directly with the Head of Research Policy and the Policy Manager (Skills, Innovation, International), you will help monitor, analyse, and respond to policy initiatives within the research and innovation space. You will support a range of member-focused events and activities to ensure staff in our member institutions are well-informed and supported. This includes supporting the management of the GuildHE Research Consortium and leading on the organising and delivery of our flagship annual PGR Doctoral Festival, helping our members develop, share best practices, and maximise their research impact.
Key Responsibilities
Policy Analysis & Communication
Horizon Scanning: Monitor government departments (e.g., DSIT, DfE), funding and regulatory bodies (UKRI, Research England, OfS, Innovate UK), and other stakeholders for policy updates, funding calls, and consultation launches in relation to Research and Innovation policy.
Briefings: Produce concise policy briefings, data summaries, and position papers for GuildHE members and leadership on key Research and Innovation issues (e.g., REF, knowledge exchange, KEF, commercialisation, research culture, open research). Develop high-quality external reports, consultations, blogs and other materials articulating member challenges and opportunities.
Consultation Drafts: Assist senior policy colleagues in gathering evidence, analysing member feedback, collaborating with sector stakeholders, and drafting compelling arguments that articulate the unique perspectives of GuildHE institutions.
Share Best Practice: Identify case studies across the GHE membership to share best practice internally and externally and drive national conversations about new ways of working and operating in the sector.
Policy issues: Maintain up-to-date knowledge of national and institutional research and innovation policies indicated by the Head of Research Policy or Policy Manager (Research, Innovation, International).
Member Support & Consortium Coordination
Member Engagement: Maintain regular, positive communication with research and innovation leads across member institutions, fostering a collaborative network. Support relevant GuildHE member networks, including the Knowledge Exchange, Innovation and Place network, promoting communication, collaboration, and best practice exchange to inform evidence-based policy development.
Member development: Provide support for timely implementation of good practice guidelines and associated resources, within agreed budgets. This includes assisting with members' business development initiatives, such as Research Degree Awarding Powers.
Event Delivery: Develop and deliver content for events including the GuildHE Research Consortium meetings, the Research and Knowledge Exchange Symposium, PGR Doctoral Festival, the PGR Network for global majority students and sandpits/match events, workshops and roundtables.
Shared Services: Collaborate with other GHE teammates to maintain and deliver our shared services (i.e. research outputs repository, shared postgraduate online training, research impact tracking and researcher development tools) and explore new services in response to members’ needs
PGR Students: Develop and deliver initiatives for postgraduate students and early career researchers (e.g., our PGR Support Programme and associated student networks), working closely with the Policy Manager (Student Experience) to ensure postgraduate students are reflected in broader student support policies.
The postholder will also be expected to:
Actively support the delivery of the GuildHE strategy.
To contribute positively to a small, professional team focused on delivering excellence in their members’ interests.
Support GuildHE events and communication activities as appropriate - including campaigns, writing articles, blogs and press releases.
Build strong relationships with key stakeholders at HE institutions and sector agencies, including senior leaders, academics, and policy staff.
Gather feedback from HE institutions and use this to inform the continuous improvement of our services.
Demonstrate a proactive approach to embedding EDI principles within all policy development and advocacy efforts.
Represent GuildHE externally on a range of HE sector groups and projects and deputise for the Head of Research Policy or the Policy Manager (Skills, Innovation and International) as appropriate.
Undertake any other reasonable duties as may be required.
Person Specification
Core Skills
Excellent communication and interpersonal skills, with the ability to build and maintain strong relationships
Clear, concise writing skills for drafting policy responses, reports, and emails to senior stakeholders with excellent attention to detail.
Problem-solving, Influencing and advocacy skills
Ability to digest complex, lengthy policy documents and extract key themes relevant to GuildHE members.
Confident digital skills and highly proficient user of computer packages including MS Office and G Suite
Ability to manage multiple tasks effectively, adhere deadlines, and maintain project momentum. This includes the capacity to monitor progress, identify and mitigate potential risks, and proactively address challenges.
Experience in using data and evidence to enhance and impact assess activities.
Facilitation and convening skills would be advantageous
Core Attributes
Ability to build professional relationships quickly and sustainably with members and a wide range of stakeholders
Able to meet deadlines, to prioritise work and to anticipate issues and problems with strong attention to detail
A collaborative, communicative and flexible team player who is also comfortable working independently.
An individual who shares our values of equity and inclusion and can translate these values into day to day work and impactful outcomes.
An understanding of, or a keen interest in, the UK higher education sector, research funding landscape, or public policy.
To be willing to travel across the UK for meetings with members, stakeholders and events and to work flexibly, when and where necessary.
Ideal Experience
Knowledge and understanding of higher education policy, working in research and innovation and/or supporting a research environment.
Experience of developing policy positions and responses
Experience in synthesising complex data and/or ideas
Experience in supporting training and development
Job Advert
GuildHE is a formal representative body, representing diversity in the higher education sector and the widest variety of institution types across the UK. We are undergoing an exciting period of transformation, evolving our policy approach and member-focused services to significantly increase our impact within the sector and ensure we’re providing timely, proactive support to our members as they address emerging 21st century challenges.
GuildHE is seeking an ambitious Policy Officer to play a pivotal role in the next phase of our organisation’s growth. Working directly with the Head of Research Policy and the Policy Manager (Skills, Innovation, International), you will help monitor, analyse, and respond to policy initiatives within the research and innovation space. You will support a range of member-focused events and activities to ensure staff in our member institutions are well-informed and supported. This includes supporting the management of the GuildHE Research Consortium and leading on the organising and delivery of our flagship annual PGR Doctoral Festival, helping our members develop, share best practices, and maximise their research impact.
If you think you can bring bold, creative and proactive energy to our small-and-mighty team to help take us to the next level, we want to hear from you!
Application closing date: Monday 12th July
Interviews: Tuesday 21st July
Please submit your cv and a cover letter via the jobs portal
Curious about the role? Please contact Dana Gamble, Policy Manager for more information
The client requests no contact from agencies or media sales.