Head Of Adult Services Jobs in Home Based
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Centre 404 is a leading charity with an excellent strong reputation for providing high quality support and services to people with learning disabilities and their families. Based in North London, we currently work across eight London boroughs.
We are now seeking an experienced, solution-focussed Head of Finance and IT to join our Senior Management Team. This role oversees the financial operations and drives the development of our integrated IT strategy, ensuring first-class financial and IT service across the organisation.
In this role you will ensure timely and accurate management and financial reporting across the organisation, fostering a culture of financial accountability and ensuring that all stakeholders have a sense of co-ownership of this; working closely with the senior management team you will support grant applications to ensure that the terms and conditions of these grants are understood and complied with. You will also manage our cloud-based IT services to support the delivery of our strategic plan, ensuring best value IT across the organisation.
The ideal candidate will be a qualified accountant (ACCA, ACA, CIMA, or CIPFA) with a solid understanding of IT systems management. They will have proven experience in both financial and IT leadership roles, working closely with senior managers and collaborating with a range of internal and external stakeholders at senior levels. Strong analytical and communication skills are essential, along with the ability to present complex financial data to diverse audiences to ensure the organisation's financial sustainability. Experience in the charity sector and in developing financial strategy is essential for this role.
In return, the post holder will benefit from being part of a well-established and supportive finance function and Senior Leadership Team.
Full details of the role are outlined in the job description and background information.
Closing date: Please note, applications will be shortlisted and interviewed on a rolling basis.
Centre 404 is dedicated to staff development and we will provide a detailed induction and on-going training and support. We are also committed to safeguarding and promoting the welfare of adults at risk and the children we support, and we are looking to recruit people who share these values. All offers of employment are subject to an enhanced DBS check, proof of eligibility to work in the UK and two satisfactory references.
We are dedicated to providing a meaningful and rewarding work environment, as well as offering a range of perks and benefits for our staff to enjoy.
Centre 404 is an equal opportunities employer and welcomes applications from all sections of the community. Charity ref number 299889
How to apply: Please submit a CV along with a cover statement addressing the following: “Tell us more about why you are interested in this role and what you would bring to this post in terms of your knowledge, skills and experience”. Please ensure you refer to the person specification in your statement and explain how you meet the criteria.
Background to the role
AUKEL recruited a new Chief Executive in April 2023, and a new chair in February 2024. In March 2024 we published an ambitious five year strategy which sets out how we want to increase the extent we meet the needs of older people in East London. We have a number of organisational transformation objectives which underpin the strategy; these are things we need to do to strengthen our foundations (following a period of rapid growth) and equip us to deliver safe effective services, at scale, across our footprint.
We are looking for someone to join our team to work with the Service Director to lead the transformation of our Hospital and Home services. These:
- Currently are provided at four hospitals broadly covering four boroughs: Homerton (Hackney), Newham (Newham), The Royal London (Tower Hamlets), Whipps Cross (Waltham Forest). And are staffed by 16 AUKEL employees – three co-ordinators, two project officers, 10 support workers, and an administrator.
- Homerton and The Royal London are jointly commissioned until end March 2029. Newham has been extended to the end of June 2026. Whipps Cross is due to be re-procured, with a short extension under consideration, we aim to jointly bid for this with our neighbouring AUKs.
- Assist vulnerable adults in getting home from hospital, carrying out safety checks in the home, give advice on practical and wellbeing matters, and visiting regularly for a period of four to six weeks after discharge
- Are commissioned based on meeting pre-agreed targets for the number of referrals accepted, and are fully embedded into the hospital discharge system.
- Typically include provision of handyperson services, which is operationally delivered separately by three handypeople.
- Include our (paid for) Home and Care service which is delivered separately to our hospital discharge services, and currently supports c. 40 individuals.
This will be a challenging and rewarding role; you’ll need experience of change management and of leading operations. You will be resilient and will have values which align with ours: Kind, Accountable, Collaborative, Flexible and Inclusive. This is a chance to join our team at an exciting time; we’ll expect a great deal of you but in return you’ll be well supported, invested-in and given lots of opportunity to learn and grow as an organisational leader.
We’re particularly hoping to recruit someone from the global majority as our leadership team doesn’t currently adequately represent the communities we serve.
Job description
Job Purpose
The Head of Hospital and Home Services will work with the Director on strategic and operational planning and provide operational leadership for the range of Hospital and Care services delivered by Age UK East London. This role is a fantastic opportunity to be part of significant organisational change, to make an impact at a local level, and ensure that older people’s needs are recognised and met effectively. The purpose of this role is to:
· Take responsibility for the delivery of the Hospital and Home service, ensuring its delivery requirements are met and we are responsive to new opportunities.
· Manage and maintain good relationships with commissioners and professionals in the local health and social care system.
· Lead a programme of structural and cultural change in the Hospital and Home service:
- Review the service staffing and delivery arrangements, assessing which services need allocated staff and which would be better delivered by a central team.
- Introduce processes and embed good practice in case recording, reporting and data collection.
- Motivate and engage a dispersed workforce, developing a supportive and flexible culture with consistent service standards.
- Ensure that older people who are supported by the Hospital and Home team also benefit from the range of AUKEL services and those provided by other local partners.
· Ensure the hospital discharge service, the handyperson service and the home and care (paid for service) work together efficiently and effectively.
· Address performance issues in the Home and Care (paid for service), working with senior colleagues (in communications, finance and HR) to develop a financially sustainable model.
· Work with senior leaders across AUKEL, contributing your experience and expertise to problem solve, spot and develop opportunities as well as make an impact on our overall organisational development journey.
As the role develops or AUKEL begins delivering new services, the scope of the role may expand. The post holder will need to:
· Use sophisticated interpersonal and influencing skills to build rapport with a wide range of stakeholders including commissioners, partner providers, senior health and social care professionals, operational staff, volunteers and service users / patients, and maintain AUKEL’s profile with these audiences.
· Motivate and inspire a frontline staff team, using excellent communication skills, a strong understanding of key issues affecting older people, and familiarity with the commissioning environment
· Ensure the services are run to the contract KPI’s for quality and delivery, overseeing data management and analysis to ensure compliance and insight that supports future development and demonstration of impact, taking a continuous improvement approach
Summary of Duties - Key Accountabilities & Deliverables
Coordination and Management of service
· Line manage service coordinators, and oversee the good management of all service staff.
· Ensure the service is delivered in line with contractual requirements
· Working with other senior managers, ensuring good joined up internal referral pathways, clear communication and joint-working where possible
· Ensure the team is fully conversant with the organisation’s CRM (currently Charitylog) and that this is used effectively to record and manage casework and evidence of outcomes and impact of the service
· Ensure the team is knowledgeable about the local service offers and are effective in referring and signposting clients to other relevant services
· Complete and maintain relevant risk assessments.
· Ensure there is cover for gaps in service delivery (e.g. due to A/L or sickness).
· Support team members to supervise volunteers effectively
· Support implementation of any organisation-wide operational changes
· Regularly attend meetings with external professionals as necessary in relation to operational management and delivery of services
Quality and Insight
· Produce quarterly KPI monitoring and evaluation reports for each contract as required to include data, case studies and insight on service delivery and opportunities
· Produce quarterly insight to the Board of Trustees at committee level.
· Monitor compliance in record keeping around key areas
· Continuously review and monitor the service with the aim of improving quality, flexibility, responsiveness and effectiveness, and to identify and respond to new opportunities
General
· Lead the development and delivery of current and future commissioned health services in AUKEL.
· Work with senior colleagues to conduct ongoing ‘horizon scanning’ of changes in national and local priorities and approaches to services, to maximise opportunities and identify upcoming challenges for older people
· Work with local partners to share best practice and develop opportunities to work together
· Develop strategic relationships in the local health and social care system, to gain insights and inroads to future opportunities and build service reputation and influence.
· Continuously gain feedback from the team in considering how the service can develop further, for example around reach, client journey and other areas.
· Work with CE and colleagues to develop new service proposals, to develop the scope and impact of the Hospital and Home team
Leadership and management
· Engage, motivate and inspire the team
· Evaluate and manage overall team and individual performance and wellbeing
· Run regular team meetings with content that promotes team cohesion as well as being informative and operationally useful
· Ensure communication and training of the team is in line with contractual requirements and AUKEL policies
· Encourage and provide opportunity for sharing of knowledge within the team and between colleagues within AUKEL
· Take a person-centred approach to line management responsibilities
· Proactively identify opportunities for team members to stretch and use skills to develop them whilst benefiting the team / service / AUKEL
Other
· Perform other duties in connection with the general work of AUKEL when required
· To undertake any other duties within the competence of the post holder as may be required from time to time for the smooth running of AUKS
· To carry out the duties of the post in accordance with AUKS’s policies and procedures including: Equity and Diversity, Health & Safety, Confidentiality, Complaints, Data security, Safeguarding
· Participate in learning and development opportunities and take responsibility for identifying your own learning needs
Person Specification
Essential Desirable
Experience
Essential
· Of operational service management within Health and/or Social Care within the statutory, voluntary or private sector
· Of strategic service leadership and development
· Of leading change
· Of working with data to monitor outputs, outcomes and reach.
· Of carrying out programme evaluation and report writing.
· Of managing people at (at least) coordinator level, and successfully engaging and motivating staff.
Desirable
· Of working in hospital settings
· Of engaging strategically with the local health and care system
Knowledge & Understanding
Essential
· Understanding of the impact of discrimination and disadvantage on the lives of people and ability to work in a trauma-informed manner.
· Understanding and commitment to safeguarding and promoting the welfare of vulnerable adults and their Carers.
· Of the current health and care landscape
Desirable
· Expertise in the needs of older people.
· Clinical knowledge
Skills/Attributes
Essential
· Intermediate IT skills
· Can demonstrate commitment to AUKEL values (accountable, kind, flexible, inclusive, collaborative).
· Commitment to learning and development and reflective practise.
· Resilience
Additional Requirements
· This post is subject to the relevant check through the Disclosure & Barring Service (DBS)
· Flexibility in working hours to meet organisational needs.
Employment Details
Contract type
This contracted post is for 35 hours per week. We welcome application for flexible working including reduced hours and other flexible working arrangements.
Location
We support hybrid working to suit our team. When in the office, the post holder will be mostly based at our office in Plaistow with frequent visits to the 4 hospitals and to our Head office in Bethnal Green.
Salary
Between £41,200 and £46,350 Plus 5% employer pension contribution.
We have recently introduced a salary bands system. This salary range refers to the lowest and top steps of the grade. Salary will progress every year until the top salary is reached.
Holiday entitlement
25 days (pro-rata for contracted hours) of paid holiday per year plus bank holidays. This increases after two years of service to 27 days, and then a further one day per every year of service up to a maximum of 30 days after five years of service. In addition, all employees are entitled to one day off on (or around) their Birthday.
Conditions of employment
The job offer is subject to the receipt of two satisfactory Employment References, an enhanced DBS Check and evidence of relevant Qualification.
How We Value Our People
Learning and development
We are committed to supporting our staff through a variety of training, e-learning, workshop and shadowing. A training needs assessment is carried out annually. During the appraisal and reviewed during supervision. The majority of vacancies are advertised internally to encourage staff to progress their careers within the charity.
Flexible working policy
We welcome flexible working requests from day one and anyone can make as many requests as they wish to.
Family Friendly Policy
We have a competitive Family Friendly Policy which includes maternity, paternity adoption and shared parental leave. We have an enhanced maternity and paternity pay policy based on the length of service.
Sick leave policy
We also have a competitive sick pay policy which will give you up to 4 months full pay and 4 months half pay after 4 years of service.
Death in service insurance
We have a Death in service insurance which will help your family to cope financially should something happen to you while employed with us.
Employee assistance programme
We offer an Employee Assistance programme called WeCare which includes 24/7 online GP, Get fit programme, Mental health support, Financial and legal guidance.
Menopause and menstrual policy
The policy supports employees in their ability to adequately self-care during their period and menopause, while not being penalised by having to deplete their sick leave.
Open Door policy
The purpose of policy is to encourage open communication, feedback, and discussion about any matter of importance to an employee.
Wellbeing policy
The policy is aimed to promote mental wellbeing among staff and volunteers and tackle the causes of work-related mental health problems.
Duncan Robertson Award
For the outstanding contribution to the wellbeing of older people.
Cycle to work scheme
The scheme allows employees to obtain commuter bikes and cycling accessories through their employer, whilst spreading the cost over 12 months and making unbeatable savings through a tax break
Other benefits
Through Age UK National we provide the BUPA Employee Assistance Programme, the Blue Light Discount Card, access to a discount portal provided by AON and Ticket for Good.
Next Steps
How to apply
To apply, please complete the application form on our website.
Recruitment Timetable
Deadline to receive applications: Monday the 07th of October at 9am
1st stage interviews: Thursday the 10th (online)
Final interviews: Week commencing 14th of October 2024 (in person)
Have any questions? If you want to find out more about the recruitment process or the role, please contact our HR department with 2-3 potential slots.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
If you’re passionate about supporting local communities to make a difference and building strong relationships with major donors, this a brilliant opportunity to make a real impact.
At Sussex Community Foundation, our mission is to make Sussex a fairer, more equal place. As one of the fastest-growing community foundations in the UK, we connect philanthropists, donors and companies with charities in their local community.
Our success is built on the relationships and trust we have with our supporters. The Foundation has a proven track record of raising funds by providing Donor Advised Funds and philanthropic advice to high-value donors. We use these donations to give grants to local charities today while also building a lasting endowment fund for future generations.
As Head of Philanthropy, you will lead our fund development strategy and guide our Philanthropy Team to achieve ambitious income targets. You will inspire donors, supporters and colleagues alike, playing a key role in shaping the strategic goals of our multi-year fundraising campaign. Your responsibilities will include developing and implementing the major donor engagement strategy and leading the team to grow and manage our portfolio of major donor prospects. As part of a small team, a hands-on approach is essential.
At the Foundation, we work hard to create a diverse and fully inclusive culture where everyone feels valued, regardless of background, identity or ability. We therefore welcome applications from individuals of all backgrounds. We recognise that experience comes in many forms, so if you believe you have the skills and passion for the role, we encourage you to apply and show us how you meet the criteria.
To champion and enable all who want to make a positive contribution to our local area through effective philanthropy and community action.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Head of Programmes is a critical role for the organisation, responsible for ensuring DEC funded programmes meet programmatic standards, are fully traceable, routinely monitored and comply with organisational procedures and institutional donors’ requirements. In addition, the Head of Programmes is also appointed as the Serious Incident Reporting (SIR) Officer, serving as the first point of contact for member agencies to report incidents regarding safeguarding, financial misconduct and reputational risk.
Externally, the Head of Programmes liaises with the Foreign, Commonwealth and Development Office Senior Response Officers, UN OCHA, Charity Commission, Emergency Appeals Alliance, Member Agencies including Humanitarian Directors and in-country colleagues.
Key responsibilities:
Communication and Collaboration
- Key point of contact with member colleagues regarding programmes finance, adaptive programming and DEC compliance, facilitating timely and accurate communication.
- Contribute to DEC functional and advisory groups, Board sub-committee meetings and Board meetings including participation in Humanitarian Directors meetings.
- As a key point of contact with FCDO SROs, develop and maintain a positive and collaborative relationship, and ensure timely delivery of all UK Aid Match MOU obligations.
- Strengthen and maintain colleagues understanding of DEC’s ways of working both internally and externally (DEC HQ members, in-country colleagues and local partners and key stakeholders).
Analysis and Reporting
- Provide oversight to the review and analysis of member charity appeal budget plans and financial reports with a focus on compliance with DEC policies and good practice guidelines to assess unusual variances and value for money considerations.
- Deliver and contribute to timely and high-quality infographics, reports and briefings for key stakeholders and institutional donors including Board of Trustees, FCDO and BBC.
- Manage & maintain investment in public transparency and demonstrate DEC’s contribution to the humanitarian sector, including reporting to IATI and UN OCHA Financial Tracking Service (FTS).
- Continuously develop, improve and manage DEC’s Knowledge Information Management systems (KIM), as user-friendly collaborating platforms that enhance learning and enable data analysis, visualisation and high-quality reporting.
- Collect, analyse and present accurate and timely data to help inform a rapid assessment of appeal Criteria 2 for both rapid onset and evolving protracted crises and contribute to the development of the Case for Appeal.
Management and Leadership
- Holistic and flexible approach to any given scenario/context, whilst ensuring a robust process is followed, recorded and documented.
- Deputise for the Director of Humanitarian Programmes and Accountabilit
- Effectively line manage and provide leadership to Grant Managers and Programme Officers, contributing to the high performance of the Programmes & Accountability team.
- Manage the Appeal Surge Roster (external consultants) including overseeing recruitment and necessary training.
- As Serious Incident Reporting Officer, manage processes and support with onward reporting to key stakeholders including FCDO and Charity Commission.
- Manage service providers as required.
If you have managed similar portfolios in humanitarian organisations, have demonstrable leadership qualities, with a proven ability to represent organisations at the highest level, then we would love to hear from you.
How to apply
Please apply with your anonymised CV & cover letter.
We will be interviewing on a rolling basis, with the intention to fill the role by November 2024.
The DEC is committed to the safeguarding and protection of children and vulnerable adults and participates in the Inter Agency Misconduct Disclosure Scheme. In line with this Scheme, we will request information from successful applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment.
By applying, you confirm understanding of, and consent, to these recruitment procedures.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Purpose of this role YMCA Thames Gateway offers support and accommodation to young people in need and children in care. The service aims to help young people develop the skills and knowledge to be able to live independently and improve their life chances. The Head of Support will be the strategic lead of the Young Futures Programme and ensure that accommodation and support services are delivered in a regulatory and contractually compliant way. The role will be the Registered Service Manager. The role will ensure that Key Performance Indicators are being met with accurate reporting to Commissioners. Service improvement plans will be developed and implemented.
The client requests no contact from agencies or media sales.
We are recruiting for a Head of Administration to join the bemix team
Permanent Contract, Working Full-time, 9am-5pm
Office based at the Innovation Centre, Canterbury, with travel to and working from different bemix locations in Kent, as and when needed.
This is an exciting and varied role and will offer someone a fantastic opportunity to lead our friendly and supportive Administration team.
We are people with and without learning difficulties and/or autism, working and learning together. Whether it’s to be seen working, be heard campaigning or belong to a friendly group of people, people achieve their goals with bemix. We do this by supporting people with learning difficulties and/or autism to speak up, make choices and become powerful and influential. We support them to gain opportunities and become more independent in learning, housing, work, health, money, travel, leisure and relationships. The Administration team plays a crucial role in ensuring the smooth and efficient day-to-day operations of bemix. The team works hard to support the workforce so they can achieve bemix’s goal for everyone to be seen, to be heard and to belong.
Main aim: To oversee, plan and steer the administration across the organisation. With proven skills and experience to confidently approach different tasks and requests throughout the day with a solution-focused, confident and resilient working manner. You will lead, support, unite and develop the office administration team, so that great things can be achieved. The role needs someone who instinctively takes the approach of reviewing and developing systems, tracking progress on projects and thrives on organising and planning a busy calendar of work.
Holding oversight for the bemix mainline, email inboxes and other communication channels, ensuring all are well-manned across the whole week by the administration team and answered in a friendly, helpful and professional manner. Stepping in to provide practical help when needed, to ensure an excellent pathway of communication (both external and internal) is maintained at all times.
Hours: Working 37 hours per week, working Monday - Friday between 9am - 5pm . Working hours need to have flexibility to respond to tight deadlines with extra hours, taken as time off in lieu.
Location: Mainly at the Canterbury Innovation Centre, University of Kent site, Canterbury. With great facilities, including free parking, cafe, reliable local transport connections and lovely outside spaces to explore on breaks/lunch/walking supervision. With flexibility and commitment to travel and work at other bemix locations and sites, as the role needs demand.
Salary and benefits: In the range of £30,000 - £34,000 per annum. With an offer made based on experience and proven track record. Along with generous 25 days annual leave pro rata plus 8 bank holidays + Contributory Pension Scheme option (5% of pay)
If you are …
-
A natural communicator with great interpersonal skills. You must be able to collaborate with different types of people and organisations and be patient when people are speaking.
-
Someone with a proven track record of effective Leadership, ideally in a similar setting.
-
Someone with the ability to create, implement, and communicate effective administrative processes to team members.
-
A strategic and proactive person, who can manage requests and prioritise/execute a large array of different and changing tasks.
-
You are adept at spotting what needs to be done, with the vigour to do what it takes to keep bemix thriving and operational.
-
You are able to be physically present and engaged with the office team. As well as effectively communicate information in a way that is easy to understand and maintain confidentiality when required.
-
Someone with a working style means that you tend to foresee the things that will need attention long before they arise! You find ways of supporting a team in a more proactive, rather than reactive manner.
-
You are adept at navigating both expected and unexpected scenarios with a non-judgmental, calm and solution-focused approach.
...we’d love to hear from you!
If you feel you have the experience for this role, share the bemix EPIC values and would like to be part of a fantastic growing team, then please go to our website and fill out our online application form.
Closing date for applications: Midnight, Sunday 6th October 2024
Interview date/s: Monday 14th October and/or Tuesday 15th October 2024
We will contact everyone by the end of the day on: Wednesday 9th October 2024.
No agency contact please. You will be required to declare all past convictions, whether spent or not, as this post is exempt from The Rehabilitation of Offenders Act 1984. You will also be required to undergo an Enhanced DBS Check.
We are committed to making our recruitment practices barrier-free and as accessible as possible for everyone. This includes making adjustments or changes for people with disability, neurodiversity and/or long-term health conditions. If you would like us to do anything differently during the application, interview or assessment process, including providing information in an alternative format, please contact us.
We are people with and without learning difficulties and/or autism, working and learning together.
The client requests no contact from agencies or media sales.
Are you passionate about making a real difference in the lives of individuals? Do you have knowledge of safeguarding, compliance with health and social care regulations, and experience in leadership and service delivery? Do you enjoy engaging, motivating and influencing people?
TPP are recruiting an inspiring and dynamic Head of Service to lead operations, ensuring the delivery of exceptional services for adults, young people, and children.
The Role:
As the Head of Service, you will be responsible for leading a talented team of Locality Managers, ensuring workforce is skilled, competent, and continuously developing. Your leadership will foster positive relationships with stakeholders and communities, ensuring our services meet evolving client needs.
Responsibilities:
- Lead the development and alignment of operational practices to achieve KPIs across adult, children, and young people's services.
- Expand existing services and explore new opportunities for service/product development.
- Write funding applications and proposals to secure resources for new and existing services.
- Manage budgets, ensuring cost-effective service delivery and financial control.
- Drive business strategy to meet organisational targets and standards.
- Ensure compliance with Local Authority Commissioning, safeguarding regulations, and relevant legislation.
- Lead an inclusive approach, engaging clients, families, staff, volunteers, and the wider community in service development.
- Provide effective leadership to Locality Managers and key personnel, focusing on best practices and quality outcomes.
- Build and maintain positive relationships with commissioners, funders, schools, and third-sector organisations.
- Ensure compliance with regulatory standards, such as Ofsted and Care Act regulations
- Engage with the community and professional networks to enhance service reach.
Requirements
- Strong leadership and management skills, with experience in overseeing multidisciplinary teams.
- In-depth knowledge of health and social care regulations, including safeguarding and compliance standards.
- Financial management expertise, including budget development and cost optimisation.
- Experience in service expansion, innovation, and business strategy development.
- Ability to develop and maintain stakeholder relationships, including commissioners and funders.
- Excellent communication and interpersonal skills.
- Strategic planning and problem-solving abilities, particularly in complex or challenging situations.
- Experience in writing successful funding applications and proposals.
- Ability to drive service quality improvements and deliver exceptional customer experiences.
- A proactive approach to leadership, with integrity and accountability in decision-making.
We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
We are looking for a new member of our Bereavement Services team, to grow our capacity and help us reach even more people bereaved by epilepsy. Our bereavement services are provided for free, completely confidentially, to anyone who needs us. Often via telephone or email support, though we also have a thriving and complex Casework Service, helping bereaved navigate the inquest or investigation into their loved one’s death.
This new position will provide first-hand support to the existing team of 3, learning from their experiences and expertise about how we support people bereaved by epilepsy, and how this way of working influences the work we do across the charity.
You’ll be learning the ropes from day 1, getting stuck in with any tasks needed to help support the Bereavement Services team – this could range from admin tasks, answering initial enquiries from bereaved supporters (via phone or email), and will eventually lead to you taking initial calls with bereaved supporters, sharing with them the different ways the charity can support them, and helping us understand how best we can help them. There is a real potential for this role to grow and develop with the right candidate.
This is a Hybrid / Remote role. The SUDEP Action offices are based in Wantage, Oxfordshire. All staff are expected to visit the office every 6 weeks for a team meeting as a minimum.
Interested? Please send us a short covering letter (2-sides of A4 max) outlining your motivations for applying for the role and why you think you’d make a good fit for the SUDEP Action team. Please give specific examples to demonstrate your suitability to the role. Please note we will not accept applications without a covering letter which clearly covers this.
Our mission is to stop preventable epilepsy deaths and to provide the UK's only bereavement service for anyone who has experienced an epilepsy death
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Emmaus Bristol is a local homelessness charity and part of the international movement of Emmaus communities.
We are looking for a Head of Buildings to lead on the maintenance and improvement of our existing premises as well as playing a role in acquiring new buildings – whether renting a shop or building homes.
Emmaus Bristol is a fabulous place to work and you leave every day with the satisfaction that your hard work has helped people out of homelessness. Emmaus is different to other homeless charities in that staff work alongside formerly homeless residents, known within Emmaus as Companions. So as well as working as part of our employee team, you’d also work alongside Companions and other volunteers.
If you would know exactly what to do or who to call if the Social Enterprise Manager reported a leak in the eco holiday pods, the Support Team Manager needed you for an HMO inspection and you’d feel excited to be involved in developing new homes, then this job is for you!
As we are a small charity, the variety of work in one role is huge! This could appeal to you and you’d make it work full time. Alternatively, you’d like to work part time and employ other team members to fill the gaps. We are open to both approaches.
The key requirements are that you know buildings and building work inside out, you are confident and capable, and you can lead a team. This is a new role and it will really suit someone who can shape the role and run with it.
If preferred, you can apply via our application form.
The link to the application form is in the Recruitment Pack, which you can find here and on our website.
To empower people affected by homelessness and poverty to change their lives for the better whilst using our voice to achieve social change
The client requests no contact from agencies or media sales.
There has never been a greater need for Independent Age’s work. More than two million older people are in poverty, with millions more living with precarious finances. At Independent Age, we believe that no older person should face financial hardship. That’s why, by 2027, our goal is to have improved the lives of one million older people. Our information and advice, grant-making, partnership activity, policy work, and campaigning increases the financial well-being of older people, enabling them to have greater choice and independence in wider areas of life.
As Director of Services and Grants, you will be responsible for ensuring that our multi-channel services and grants programme serve and improve the lives of older people, reach those who are most likely to be in poverty, and have the maximum impact. You will help us grow our capacity, build our network of charity and commercial partnerships, develop our external training offer, and reach more people including those groups most likely to experience financial hardship.
Having operated at a senior level, ideally as part of a Senior Leadership Team, you will be an inspiring leader with a demonstrable passion for our cause. Experienced in successfully managing service transformation and development, including in a contact centre environment, you will also have an understanding of grants programmes, and of building strategic partnerships and national networks. With an understanding of demonstrating and reporting on impact, experience of supporting fundraising for services and bidding for contracts, you will ideally also have knowledge of developing an external training offer.
Please review our candidate pack, linked below, for further information. If your experience doesn’t align perfectly with all of the criteria in the person specification but you do meet most of them and are excited about the role, we encourage you to apply anyway.
This is a full-time role, 35 hours per week, which you can choose to work over five days a week or a 9-day fortnight.
What it’s like to work at Independent Age:
We celebrate diversity at Independent Age and champion the differences that make each of us unique. We actively support and encourage people from a variety of backgrounds, experiences and skill sets to join us and help shape what we do. We aim to attract and retain a wide range of talent and create an environment where everyone can feel safe, protected, welcome and included.
We offer great benefits including 28 days annual leave plus public holidays, a generous pension scheme with life assurance, and fantastic learning and development opportunities. We also offer a number of enhanced leave provisions and benefits. We know that a good work life balance helps us perform at our best and supports wellbeing. Flexible working hours and hybrid working is standard. But if you need a different form of flexibility, we are always happy to talk flexible working.
You can find out more about what it’s like to work at Independent Age by visiting the careers page on our website.
Application Process:
To apply, please visit our website to submit a curriculum vitae and a supporting statement, detailing how your skills and experience meet the criteria within the job description and person specification. Please do not hesitate to contact us if you have specific requirements and need support to apply in an alternative format.
To support our commitment to equity, diversity, and inclusion we use anonymous shortlisting. Therefore, please do not include your name, photo, or information to indicate your gender or age in your CV and supporting statement, and please ensure the title of any uploads does not contain your name. Please do not omit dates of employment.
Independent Age is committed to safeguarding and follows Safer Recruitment practices to ensure we are safeguarding those we work with. We therefore ask that you supply your full work history with explanations for any gaps in the application documents you submit and, if offered the post, we will require two employment references including your current or most recent employer. A Basic DBS Certificate will be required for this role.
Closing date for applications: Monday 7 October 2024 at 23:59pm
First interviews: to be held virtually week commencing 21 October 2024.
Final interviews: to be held in person on Wednesday 6 November 2024.
The client requests no contact from agencies or media sales.
About Us
Our vision is for a fair and prosperous society where learning and work enable everyone to realise their potential. We research what works, influence policy, and develop new ideas to improve practice.
Main purpose
This is a key role within Learning and Work Institute (L&W), responsible for delivering high-profile, impactful campaigns, research and development work, focused on lifelong learning and essential skills. The postholder will play a leading role in shaping and delivering our lifelong learning campaign.
The role will involve leading campaigns and programmes of research and development work aligned to ambitions in our strategic plan 2024-2029. This includes advocating for adult learning and making the case for wider entitlements to lifelong learning; making the case for essential skills, understanding patterns of learning participation to tackle persistent inequalities; and building the evidence base on engaging people in and delivering essential skills.
You will bring expertise in campaigning and/or applied research; a track record in developing and delivering impactful programmes of work; a good understanding of the policy context; experience in business development; and a passion for making an impact.
You will need to work collaboratively and enthusiastically as part of L&W’s leadership team of Heads and Directors, and role-model our values and behaviours.
Benefits
- Salary of £44,625 - £57,750 (FTE), depending on experience and location
- 31 days' holiday increasing to 33 days after 5 years’ service, of which 6 are shutdown days in addition to public holidays.
- Generous company pension scheme with 8% employer contribution
- Group Life Assurance 3*salary
- Hybrid working (with 40%-60% of your time in the office)
- Flexible working practices
- Employee Development Scheme
- Retailer Discounts
- Enhanced occupational maternity, adoption, paternity and shared parental pay
- Enhanced occupational sick pay
- Eye care scheme
- Employee Assistance & Wellbeing Programme
- Silver award in Investors in People
Duties and responsibilities
Research and Development
- Design and lead campaigns, research and development (R&D) programmes and projects, particularly on lifelong learning and essential skills
- Identify and secure income to fund projects and campaigns, including through proactive approaches to funders and partners, and responding to tenders and calls for proposals
- Ensure that work is delivered to time and quality expectations, within budget, with appropriate measures of its impact, and with regular engagement with partners and funders
- Develop and maintain effective relationships and networks with key stakeholders
- Speak and present at external events as a representative of L&W
- Keep up to date with key developments in policy, research and practice
Organisational duties
- Manage researchers/project managers (line and project management) positively and proactively contribute to their personal and professional development
- Work collaboratively, leading with integrity and sharing the load, being willing to take on projects outside of programme if needed
- Play an active role in the organisation as a functional and strategic leader, as part of L&W’s R&D Heads and Leadership teams
- Demonstrate a commitment to equality of opportunity and a positive, open and collaborative approach in line with L&W’s core values and staff charter, called ‘Our Culture’
- Occasional travel and overnight stays will be require.
Person specification
Essential
- Degree (in a relevant subject e.g. economics, other social science, statistics), equivalent qualifications or evidence of equivalent experience
- Proven track record in delivering complex and high-profile programmes of campaigns, research or development work, including managing and mobilising resources, and delivering to time and quality expectations within budget
- Understanding of current policy and practice in relation to learning and skills
- Strong understanding of campaigning and advocacy work, with the ability to design, develop and utilise appropriate methods and tools to make an impact on policy
- Strong understanding of quantitative and/or qualitative research methods, and how research evidence can be used to influence policy
- Proven track record in building strong relationships with government, delivery organisations, partners and funders
- Experience of developing and leading a high-performing team, including co-ordinating and managing projects and priorities, and supporting professional and personal development
- Ability to work under own initiative with a proactive approach to problem solving
- Knowledge of and commitment to L&W’s charitable aims and purpose
- Strong understanding of maximising organisational impact, through impact measures and framework
Desirable
- Successful experience of income generation, including developing funding proposals, developing relationships and bid writing
- Experience of working in or closely with a policy, communications, media and/or public affairs team
- Experience of delivering a range of policy and research outputs – for example research reports, thematic reviews, articles, blogs and summaries
The successful candidate may be required to undergo an enhanced DBS check.
Learning and Work Institute works in both England and Wales. Our work in Wales is led by a Cardiff based team, but all staff are required to follow the guidance set out in our Welsh language scheme when working in Wales.
CLAPA supports people affected by cleft to take control of their journey, connect with others, and use their voices to impact the future of care. Our vision is that no one affected by cleft lip and palate in the United Kingdom will go through their journey alone.
The Family Services Coordinator is responsible for providing families (parents/carers and children up to ten years) affected by cleft with opportunities to access accurate information, connect with each other and form supportive communities. They will champion CLAPA volunteers and will lead on the development and effective delivery of our volunteering strategy.
The client requests no contact from agencies or media sales.
Caritas Care is a social care charity in the North West of England, providing a diverse range of services to children, adults with learning disabilities and complex health needs, homeless adults, and adults isolated within the community. This year the charity celebrates its 90th anniversary of delivering person centred services across the region. Despite the financial climate over the last few years, Caritas Care has continued to grow, and our commitment to growth and working with more people in need of our support remains at the centre of our strategic plan.
After 90 years of making a difference across the North West, this is a rare opportunity to lead change in one of the longest established charities in the North West, where two days are never the same!
Are you a successful leader looking for a new, unique challenge and can you help us to be even better? Then read on ....
Due to the retirement of the current post holder, we are seeking a committed and skilled professional with the interest and vision to provide inspirational and confident leadership to our Adult Services, Community Projects and Operations. Based in our Head Office in Preston, you will be a member of the Senior Leadership Team, responsible for the strategic direction and management of the Charity as a whole.
This is a rare opportunity to join our established and well-respected charity in a senior management role. Therefore, if you have a passion for ensuring quality in social care services, sound business acumen and want to make a difference to the lives of people who are vulnerable, adults who have disabilities and people who are marginalised, then this might just be the role for you!
As an equal opportunities employer, Caritas Care offers an excellent package of terms and conditions, family friendly flexible working arrangements, an employee assistance programme, opportunities for continuing professional development ... and free parking! If you are interested, and would like to know more about this exciting opportunity, please contact Susan Swarbrick, Chief Executive for an informal discussion. Contact details can be found via our website which is linked at the bottom of this page.
For further details please see the job description and person specification attached below. To apply, please visit our website.
Closing date for applications: Friday 27 September 2024 (noon)
Provisional interview date: Tuesday 8 October 2024
The client requests no contact from agencies or media sales.
Purpose of post
In 2022, IMO decided to develop deep and focused youth employment programming
to address the significant need in our community. To deliver this, we are partnering
with Impetus. The new programme supports young people from South Asian
backgrounds to bolster their opportunities for sustained education, employment and
training (EET) by providing 1:1 mentoring, family engagement and practical experience.
We are excited to recruit a leader for this programme, to develop it beyond the initial
pilot phase into a long-term, sustainable provision, build and manage local
partnerships, work with others to develop a long-term funding model, and ultimately
to support young people in securing and sustaining employment.
This is an exciting and new type of work for IMO Charity, and we are looking for
someone to take it forward. It is a strategic priority, sits on the Senior Management
Team, and will report directly to the CEO.
What we are looking for
We are looking for an experienced, inspiring leader who can utilise our assets with the
local community, working with the existing team and local partners to take our exciting
new employment programme for disadvantaged young people in Blackburn with
Darwen into its next phase of development and generate meaningful long-term
outcomes.
Successful candidates will bring extensive front-line experience with a similar target
demographic; strong management, planning and communication skills and will offer a
high level of initiative and a common-sense approach to working.
At IMO Charity we take pride in creating an environment where each and every
employee has the potential for personal growth and where their impact is valued.
KEY RESPONSIBILITIES
Leadership and line management
- Work with CEO and other SMT members in leading the wider organisation in 1:1 and Senior Management Team meetings
- Lead on recruitment, selection and induction of new mentors
- Line managing, motivating and training mentors
- Be an ambassador for IMO, including by role-modelling its values, promoting Equity, Diversity and Inclusion, and being a visible senior leader
- Programme design and development
- Lead on strategic planning - design, development and implementation of all pillars of the Youth
- Employment programme (mentoring, family engagement and practical experience)
- Building on the initial pilot phase, determine the scope, targets and KPIs for programme over the next 3 years
- Develop all key elements of the programme including but not limited to outreach and partnerships, curriculum, quality assurance, impact management, financial resourcing
- Work with the IMO team to adapt and build on existing IMO delivery practices, and work closely with members of the wider organisation to ensure the new programme operates efficiently within all other activities
- Develop strategic relationships to build the network and pipeline of schools and potential delivery partners for the long-term benefit of the programme and its funding streams
Programme management and delivery
- Oversee the delivery of further cohorts of the IMO’s youth employment programme including:
- Ensuring provision of high-quality, consistent delivery of all pillars
- High-impact, meaningful opportunities sourced and scheduled to meet the needs of
individual young people
- Effective monitoring, evaluation and reporting
- Management of delivery staff by way of:
- Supervising and developing delivery staff both individually and as a group
- Managing schedules and workload
- Problem solving any delivery issues with the relevant parties e.g. schools,
young people and families
- Build and contribute to a culture of impact management by:
- Maintaining and monitoring systems & KPIs to facilitate regular impact management reviews
which gather useful and relevant data to improve programme delivery
- Conducting regular programme reviews with the relevant team members to evaluate delivery
and impact and make required changes to the programme
- Report updates and relevant impact data to the team internally as well as to the board,
external partners and other stakeholders on a regular basis
- Act as the point of contact for existing partners, strengthening & maximising relationships, dealing with day-to-day enquiries and escalating issues to the CEO when necessary
- Ensure that employer partners are well prepared to support potential candidates, including by educating them about any specific challenges and clearly aligning expectations on all sides
Develop sustainable funding model
- Support CEO to develop a sustainable funding model required to deliver IMO’s youth employment programme. This will include working with the team to conduct a review of costs to deliver an effective programme over the next 3 years
- Contribute to an income generation strategy for the youth employment programme
Wider organisational responsibilities
- Work to identify and incorporate youth voice into IMO’s work, including by encouraging candidates to share their stories, challenges and feedback on our services
- Help to secure and create case studies and other content for IMO’s social media channels, website and blogs that communicates the charity’s objectives, activities, impact and contributes to raising the profile of the charity
PERSON SPECIFICATION
IMO Charity is an Equal Opportunity Employer. We will consider all reasonable adjustments
under the terms of the Equality Act (2010) to enable an applicant with a disability (as
defined under the Act) to meet the requirements of the post. We encourage applicants
from underrepresented groups.
Successful candidates must demonstrate:
- A genuine commitment to IMO Charity’s mission and passion for our work
- Deep knowledge, understanding and empathy of the challenges facing the programme’s target demographic, with a focus on delivering impactful youth employment programmes
- 3+ years’ experience of designing, developing and managing programmes with multiple workstreams for young people
- 3+ years’ experience of leading, line managing, training and developing delivery staff
- Strong background in monitoring performance, using databases/CRM systems and reporting on outcomes
- Using data and considering stakeholder needs and expectations to inform decisions and implementing corrective actions
- Thorough understanding of safeguarding policies and experience managing concerns and implementing procedures
- Ability to establish and maintain effective external partnerships to achieve organisational aims, ideally including schools, community organisations and employers
- An ability to work proactively, manage multiple priorities, and use initiative to find effective solutions to problems
- Excellent organisation and administration skills
- Excellent interpersonal and communication skills, and the ability to empathise with others
- An understanding of and commitment to Equity, Diversity and Inclusion in programme delivery and the workplace
- Proficiency with Microsoft Outlook, Word, Excel and PowerPoint
- A willingness to undertake an enhanced DBS check
Safeguarding Recruitment:
IMO Charity is committed to safeguarding and promoting the welfare of children,
young people and vulnerable adults and expects all staff to share this
commitment. The successful applicant will be required to undertake appropriate
safeguarding checks as well as providing proof of right to work in the UK. The
successful applicant can expect to have their personal information entered on to
a Single Central Record, which will be shared governing bodies and organisations
where applicable.
The person appointed to this post will have contact with vulnerable young
people and adults. Therefore, the post holder will require an enhanced
Disclosure Barring Service check.
Equality & Diversity:
As we are a diverse charity that respects differences in race, disability, gender,
gender identity, sexual orientation, faith, background or personal circumstance
we welcome all applications. We want everyone to feel valued and included in
the IMO Charity and to achieve their full potential. IMO Charity is opposed to any
form of discrimination and commits itself to the redress of any inequalities by
taking positive action where appropriate.
The client requests no contact from agencies or media sales.
About the Role:
The Assessment Coordinator is the conduit for young people to access the youth accommodation pathway in Greenwich. As well as triage and intake, the role supports young people by navigating their journey either by facilitating their safe return home, or into longer term suitable supported accommodation.
You will provide specialist assessment and interventions for a designated caseload. You will provide mediation where needed and advise/ facilitate restorative work with the young person and their family.
About you:
- You have two years’ experience of assessing the needs of young people in a residential/ accommodation setting.
- Proven experience and skills in delivering casework and planned support for young people.
- A strong understanding and practical knowledge relating to issues that typically disrupt progress in journeys towards independence. E.g. mental health, substance use, self-harm, domestic violence, anger management etc
- Evidence an ability to navigate between and across specialties whilst working with clients to create a multi-agency support plan.
- The ability to work within systems and families, to enable young people (that can) to return home.
About us:
We offer you more than a job; we offer you a chance to be part of a compassionate, driven team that's committed to making a real difference in people's lives. You'll have the opportunity to lead, co-create, and inspire change while enjoying a collaborative, growth-oriented environment.
Join us in creating a brighter, more hopeful future for young people in need. Apply now to become a pivotal part of our dynamic Management Team. Together, we'll transform lives and build a stronger community.
Important Info:
Closing Date: Sunday 29th September at midnight
Interview Date: Monday 7th October at SHP Head Office
This post will require an Enhanced DBS check to be processed for the successful applicant.
The client requests no contact from agencies or media sales.