Head Of Business Services Jobs in Liverpool

About the role:

The first national strategy for kinship care in England is expected soon, and the focus on kinship care is growing. We have an exceptional opportunity for a dynamic and strategic network builder to join us at a time of change and opportunity.

You’ll seize opportunities to influence positive change, leading on the design and delivery of targeted strategies to develop and co-ordinate strong and collaborative relationships with local authorities and other services supporting kinship families in England. You’ll lead on mapping local and national services, developing effective partnerships and connecting the ecosystem of support for kinship families so they can more easily find the support they need.

You’ll have a particular focus on developing relationships with local authorities to support the successful delivery of our new national Kinship Carer Training and Support Service, funded by the Department for Education (from October 2023 for 18 months with potential extensions up until March 2027), as well as generating opportunities for our growing peer support network and Kinship’s wider portfolio of services.

You’ll combine strategic planning with an ability to model a new way of working that is centred on partnerships, collaboration and excellent use of our Salesforce CRM. Leading a new team of two regional Network Development Managers, each of you will be responsible for delivery of your plan in one region in England (North, Midlands and South). You’ll also work closely with colleagues in Wales to support a co-ordinated approach.

This is an evolving role in our growing and impact driven charity. Importantly, you’ll be committed to our mission to improve recognition and support for kinship families, and you’ll be ready to seize and shape opportunities to build connections and partnerships as we work hard to design a system that works for kinship families so they are more able to find the support they need, when they need it.

What we’ll offer you 

Kinship offers 30 days’ annual leave plus bank holidays (pro-rata for part time) as well as a generous pension scheme. This fixed-term role is open to flexible working (school hours would be considered). We have an excellent wellbeing offer including the Employee Assistance Programme and clinical supervision. We will invest in your professional development with training and career development opportunities.

Kinship is committed to championing equality, diversity and inclusion.  We believe our work is greatly enhanced by the varied backgrounds, experiences and views represented within our teams.  We aim to create inclusive teams, celebrate differences and encourage everyone to join us and be their true self at work. We therefore encourage applications from anyone who fits our values, whatever their religion or belief, sex, gender identity, race, age, sexuality or disability and are actively seeking candidates that can bring real innovation and commitment to us. 

This is a fantastic time to join a supportive and well-established team within an organisation with rapid growth ambitions. This role will be what you make it and we’re looking for someone to seize this opportunity! 

To apply:

Please apply for this role through BeApplied. You will be asked to answer five questions and attach your CV. You will have max 250 words per answer.

1. Describe how your experience and values are a good fit for this role
2. If you were offered the role, what would you prioritise in the first three months and why? Tell us about what you’d need to find out and what would be your approach to the role.
3. Describe how you have used and managed data to inform successful network building and relationship management within a regional or national context.
4. How would you go about building a new team that is motivated, high performing and happy in their role.
5. What excites you about this role?

Application deadline: 4:00pm on Monday 11 December 2023

Interview date: Monday 18 December 2023 – in-person (Vauxhall). The interview process will be one stage in-person and you will be asked to create a presentation as part of the interview (you will hold full copyright and ownership of the presentation and contents).

Can you make sure that kinship carers in England receive high quality, user centred training online and in person?

About the role

We have been awarded the Department for Education contract to deliver high quality training to kinship carers across England. You will be responsible for delivering high quality online and face-to-face training and managing a team of inhouse facilitators and external partners.

This is a new team so you will need to be someone who is comfortable with a high level of ambiguity and who is able to build outcome and target driven services from a user centred approach. We have a lot to do over the next 18 months.

From April 2024 to March 2025, your team will need to deliver exceptional training to 4,000 kinship carers in England through in person and online sessions. These are divided into introductory and advanced training. We will be delivering at least 16 roadshows across England so travel will be required in this role. In person training will also involve experiential learning in peer support groups and community venues. Introductory training will be delivered in-house.

You will also work with external expert facilitators and partners to develop new advanced training sessions and modules. Subject experts within Kinship, will also deliver training and you will need to ensure content and delivery meets a consistent standard.

The right person will need to work collaboratively with colleagues across Kinship and be used to working in cross-functional teams. You’ll need to be curious, detail orientated with an improvement mindset.

What we’ll offer you 

Kinship offers 30 days’ annual leave plus bank holidays (pro-rata for part time) as well as a generous pension scheme. This fixed-term role is open to flexible working (school hours would be considered). We have an excellent wellbeing offer including the Employee Assistance Programme and clinical supervision. We will invest in your professional development with training and career development opportunities.

Kinship is committed to championing equality, diversity and inclusion.  We believe our work is greatly enhanced by the varied backgrounds, experiences and views represented within our teams.  We aim to create inclusive teams, celebrate differences and encourage everyone to join us and be their true self at work. We therefore encourage applications from anyone who fits our values, whatever their religion or belief, sex, gender identity, race, age, sexuality or disability and are actively seeking candidates that can bring real innovation and commitment to us. 

This is a fantastic time to join a supportive and well-established team within an organisation with rapid growth ambitions. This role will be what you make it and we’re looking for someone to seize this opportunity! 

To apply:

Please apply for this role through BeApplied. You will be asked to answer five questions and attach your CV. You will have max 250 words per answer.

1. Describe how your experience and your values are a good fit for this role
2. This service needs to deliver 4,000 training experiences for kinship carers over 1 year, please clearly describe your experience of delivering high quality training at this scale and pace.
3. If you were offered the role, what would you prioritise in the first two months and why? Tell us about what you’d need to find out and what would be your approach to the role.
4. Please describe how you would ensure that training is meeting the needs of kinship carers (think about outcomes, evaluation and participation).
5. How would ensure your team are motivated, high performing and delivering exceptional training – both in person and online?

Application deadline: 9:00am on Wednesday 13 December 2023

Interview date: Tuesday 19 December 2023 – in-person (Vauxhall). It is anticipated that this will be a one stage in-person interview process, but this may change depending on the volume and calibre of applications.

About the role

The successful candidate for this role will have day-to-day involvement with local branches, to include developing long-lasting relationships with the volunteer network and encouraging participation in raising awareness throughout the region. 

About you

• To carry out this role successfully you will have a track record of building and maintain relationships, preferably with volunteer groups.
• You will be the first point of contact for our volunteers and work with them as we go through a period of transition. 
• You will have the opportunity to shape processes and procedures in consultation with the Regional Fundraising Manager, Regional Fundraising Officer and Volunteer Development Manager.
• To help you establish yourself in this new post you will receive excellent training and induction to SSAFA.
• Whilst the post is homebased, to be eligible for this role you are required to live within Wales. 
• To help you establish yourself in this new post you will receive excellent training and induction to SSAFA.  
• The role will involve travel around Wales and some travel to SSAFA’s head office in London. It is vital that you hold a full driving licence and are permitted to drive in the UK.
• You will be able to show excellent communication skill by telephone, e-mail and face to face. You will have used Microsoft Office 365 to a high standard.
• It is important that you have experience of planning and managing your own workload, with minimal supervision. 
• Some work at weekends and outside office hours will be required. 
• It would be advantageous if you have an understanding of the way of life for today’s Armed Forces, veterans and their families and if you have experience of recruiting and supporting volunteers. An understanding of the voluntary sector and preferably the military charity sector landscape across Wales would be valuable.
• About the team
• The fundraising team work remotely and pride themselves in maintaining a close working relationship providing support as and when required. You will be supported by the Regional Fundraising Manager and work closely with volunteers from the SSAFA branches in Wales, the Regional Fundraising Officer for Wales and the Volunteer Development Manager. 

About SSAFA  

SSAFA, the Armed Forces charity is a trusted source of support for serving personnel, veterans and their families in their time of need. In 2022 our trained teams of volunteers and employees helped more than 59,000 people, including veterans, serving personnel (regulars and reserves) and their families.   

SSAFA understands that behind every uniform is a person. And we are here for that person and their family, any time they need us and in any way, they need us.  

Diversity and Inclusion at SSAFA  

SSAFA exists to support a diverse range of beneficiaries within the armed forces community, and we believe diversity within our teams is key to ensuring we can deliver our services effectively. We thrive on differences and believe it is critical to our success as a worldwide charity. SSAFA is proud to be an equal opportunity workplace that seeks to recruit, develop and retain the most talented people from a variety of backgrounds, perspectives, and skills. We therefore encourage applications from all genders, races, religions, ages and sexual orientations, as well as parents, veterans, people living with disabilities, and any other groups that could bring diverse perspectives to our business.  

SSAFA is committed to using the Disclosure & Barring Service to ensure we, as an employer, safeguard those we serve. 

Role Summary

As Causeway seeks to strengthen, expand, and implement its new 5-year strategy, financial oversight and financial planning is central to success. As Head of Finance you will work with the Chief Finance Officer and alongside the Head of Operations to lead the charity and ensure Causeway reaches its potential and enhances its impact.

The primary purpose of this role is to provide strategic financial information and analysis to the board and the senior leadership team, enabling delivery of key strategic objectives and securing the financial health of the organisation. You will lead the Finance Managers and assistants to strengthen financial procedures and accounting processes, improve financial strategy while further developing robust mechanisms for internal and external reporting and planning.

Who we are

We’re Causeway, the UK-wide charity who believes in the power of lasting change. We take people from existing to living, and empower our service users, including survivors of modern slavery and exploitation, to find their voice and place in society. Since 2005, we have expanded across multiple regions and now provide accommodation and outreach support to hundreds of survivors of modern slavery every year. In 2018, we collaborated with South Yorkshire Police in an initiative called Plan B. This helped to launch the LifeNavigate department. Using, a trauma-informed approach, we are fully committed to breaking the cycle of crime, alongside other organisations such as South Yorkshire Police and Merseyside Police. Our vision is to ensure a thriving future for marginalised and vulnerable people, and it would not be possible without our dedicated team of staff and volunteers.

What you can expect from a career at Causeway

As an organisation we are committed to supporting your success and providing you with a wealth of skills, training and opportunities as well as staff benefits to enhance your employment. These will include:

• Regular accredited and in-house training on specialist subjects such as trauma, mental health, safeguarding, working with addictions and much more

• Group Supervision every 6 weeks with qualified therapists

• Commitment to annual salary reviews

• Progression opportunities

• Annual staff survey and focus groups – have your say!

• 30 days holiday per year (plus accrued holiday days for length of service)

• Medicash medical discount scheme

• 3% employer contribution pension scheme

• Support via Staff Networks including an LGBTQ+ staff network

What our staff say about working with us

We pride ourselves on our employee job satisfaction. 100% of people in our 2021 staff survey feel that Causeway positively impacts the lives of our clients and 97% of our staff would recommend working at Causeway to others like them.

Working for Causeway is working in an environment where you can share your ideas. It’s great when your employer hears and sees you, you feel valued and it encourages you to succeed.

By having an employer who gives you the tools to reach your goals, makes you more driven and focused on your work. Also, at Causeway I feel part of a team that provides an environment in which vulnerable adults feel safe and valued it is the most rewarding job you could have.”

Job Description

Job Title   Head of Finance                               

Salary £45,000 per annum

Reports toChief Finance Officer

LocationSheffield or Liverpool – hybrid working available, some travel may be required between sites

Direct Reports2 x Finance Managers

Closing Date Rolling basis

 Contracted Hours   37.5 hours per week

Interview DateInterviews will be scheduled as suitable candidates apply

Contract DurationFTC to June 2025, with extension dependent on funding contracts

Probationary Period3 months

Responsibilities

As outlined above, the Head of Finance is responsible for providing strategic financial information and analysis to the Management Board, enabling delivery of key strategic objectives and securing the financial health of the organisation.

The Finance department has been on a transformative journey in terms of systems and processes, and this role is pivotal to its development and progression. Candidates should see this as an exciting and positive time and not be afraid to make changes to ensure the department works as effectively as possible. There is a great team that is committed and supportive to face the challenges shoulder to shoulder, with a work ethic that is second to none.

Most of Causeway’s income is through delivering public sector contracts to support marginalised and vulnerable people. While we aim to diversify our income through increased trusts and grants, corporate partnerships, and other innovative commercial arrangements, one primary goal is to deliver more contracts that align with our strategic objectives, while working with a variety of commissioners such as local authorities and police and crime commissioners. This expansion of contract-delivery requires proactive and effective pricing and commercial approaches, in line with our values.

The successful candidate will be part of Causeway’s Management Board, playing a critical role in business planning and delivery, helping to drive efficiencies through continuous improvement and collaboration. They will also hold the relationship with external stakeholders such as its bankers, and some regulatory bodies

Finance

·Responsibility for the delivery of all finance functions of the group including statutory reporting in line with Charities SORP, budget setting, internal reporting, management accounting, cash flow, cash and asset management (including register), policy, procedures, financial strategy, audit, investment and compliance matters.

· Ensure that financial systems are current and resilient, to enable the provision of up to date, accurate records and reports to all relevant stakeholders. Develop, implement and monitor finance policies and procedures.

· Provide high quality, timely financial information and analysis to the CFO and Management Board, delivering a strategic and proactive approach to financial planning and management, developing and recommending strategies for reserves, risk, full-cost-recovery and investments, capital and borrowing requirements as appropriate.

· Keep up to date with key developments and changes relating to finance and regulatory activity and ensure compliance, and provide sound, proactive financial advice to the CFO to support the long term financial viability of the charity.

· Monitoring against our financial strategy using KPls to enable visibility of performance across the key areas of the business, set and monitor budgets reviewing and reforecasting as appropriate, ensuring budget holder accountability for spend levels through business partnering.

· Work proactively with the CFO and Business Development Lead to ensure financial and commercial viability of contracts, proposed projects and programmes. Identify opportunities for improvements and regular reporting against the contracts and assess an appropriate full cost recovery and charge out model.

· Ensure annual accounts and all other regulatory requirements are delivered on time and to a high standard meeting both charity commission and regulated social housing standards

· Oversee other financial and statutory obligations where necessary (i.e. audit, annual leave)

Management and Leadership

• To be the lead on strategic implementation across your areas of responsibility, in order to ensure that the organisation achieves its desired short and longer-term objectives

• Lead and manage the finance team in accordance with our values and goals, ensuring regular supervision and team meetings, and staff performance effectively managed.

• To work with, line manage and coach the Finance Managers to set goals, develop strategy and create targets and KPIs, ensuring they are met. Supervising the coaching and development of teams through formal training.

• To ensure effective and strategic allocation of resources throughout all departments and areas of function

• To attend regular and collaborative operational meetings across the organisation

• To maintain an effective working relationship with all members of management to ensure alignment and coordination of goals, objectives, strategy and activities across departments

• To demonstrate visionary and inspiring leadership across the organisation

• Remain consistently in touch with the latest industry developments of these areas and the third sector

• To work with and advise the Management Board when required

Any other duties that are commensurate with the role.

Location: UK, Remote

Department: Business Support Team

Reports to (Line Manager): Director of Finance and Operations

Grade: UK Grade F

Contract Type: Open-Ended

For details of the job, please visit our website.

About HelpAge

HelpAge International works with partners and a diverse global network of more than 170 organisations over 90 countries, supporting millions of older people to live safe, dignified, and healthy lives. Through our partnership and collaborations, we work to ensure the inclusion of older people across society and strive to deliver a just and fair world for everyone, whatever their age.

About the Job

The Head of Finance will provide strategic leadership and oversight of HelpAge International's financial operations. This role is essential in ensuring the financial health and sustainability of HelpAge and will supervise over six Finance Business Partners dispersed in different countries globally. The position holder will be expected to have a good understanding of, and working experience with UK financial laws and policies as well managing various donors rules and regulations.

As Head of Finance, you will –

• Manage the Global Finance function (2 Senior Finance Business Partners, Senior Finance Officer, Systems & Management Accountant), to ensure a professional finance service that delivers on organisational strategy.

• Lead in the preparation of the annual income and expenditure budget, UK statutory accounts, proper accounting for VAT, annual audit.  Provide advice and guidance on donor financial reporting

• Lead on the preparation of financial management information, ensure the financial accounting system is developed and maintained to meet organisational accounting needs. 

• Produce monthly management accounts for Directors  

• Ensure adequate financial support to the localisation of countries , including overseeing the relevant financial processes and reporting.

Skills and experience required

You will be someone with:

• A fully qualified and recognised accountancy qualification e.g., ICAEW, ACCA, CIMA or equivalent.

• Strong hands-on accountancy experience with relevant experience working in a complex international NGO

• Experience of the production and interpretation of management accounts.

• Ability to design and implement new financial procedures.

• Proven ability to lead a diverse team of finance professionals and ability to work with senior managers on financial issues and with non finance staff.

• Knowledge and experience of the production donor reports including EC, UN, ECHO, USAID, DEC, GFFO and understanding of their compliance requirements.

Safeguarding

HelpAge International is committed to safeguarding the communities with which we work, our partners, staff and any others who we come into contact with. The post holder will also be responsible for:

· Preventing harm and abuse from our people, operations and programmes to anyone that encounters our work.

· Reporting all safeguarding incidents you see, hear, hear about or suspect, using our internal reporting mechanism.

· Complying with all safeguarding framework policies and practices.

· Completing mandatory training courses relating to our safeguarding policy framework and complying with HR vetting procedures.

SAFER RECRUITMENT

All employments at HelpAge International will be subject to satisfactory references and appropriate screening checks, which can include misconduct disclosure schemes and terrorism finance checks.

Overview

If you have experience of Business Development within a charity or people-facing role, this is a brilliant opportunity to develop your career with a fresh-thinking organisation. Royal Voluntary Service is an innovative charity who mobilise volunteers in every corner of Britain to support people in need, the NHS and Social Care systems. We inspire and enable people to give the gift of voluntary service to meet the needs of the day. Through the power of volunteering, we provide one-to-one, group and online services that improve health and wellbeing, resilience, confidence and connections.

We are now looking for a Business Development Lead to join the Business Development team on a full-time, permanent basis.

The Role

As a Business Development Lead, you will work under the direction of the Head of Business Development to:

- Increase the number, range and value of contracts and services secured, in line with our strategic objectives
- Build and maintain a range of relevant partnerships to support the winning of new business
- Maintain up-to-date market and academic research available to the team on the CRM or other systems
- Develop and conduct effective business pitches to key decision makers and ensure that they are kept relevant by regular reviews and updates
- Lead on the preparation and writing of tender responses

Working Hours

This is a full-time, permanent role, working 35 hours per week.

What you’ll need

To be considered as a Business Development Lead, you will need:

- Demonstratable relationship and/or stakeholder management experience
- Sales conversations and sales conversion experience
- Financial modelling experience
- Experience of leading on business development opportunities across a charity
- A strong understanding of the Health & Social Care sector with the ability to identify business opportunities
- The ability to conduct PESTLE Analysis, research, and identification of opportunities for development
- Proven experience in preparing and writing successful tender responses
- To be educated to degree level or have experience gained within the voluntary sector or similar industry

What you get in return

We’re proud to be in the top 25 not-for-profit organisations to work for in the UK, based on ratings from Indeed. As a valued employee at Royal Voluntary Service, you will benefit from:

- Salary of £41,970 per annum, plus car allowance
- 26 days’ holiday plus paid statutory Bank Holidays
- Ten weeks’ company sick pay following successful completion of probation
- A great pension scheme
- 2 x Salary Death in Service Benefit, subject to qualification
- Enhanced Family Leave schemes
- An employee benefits package that gives access to an exclusive rewards website to get discounts and cashback online
- A 24-hour doctor line, financial support with dental/optical and other therapies
- A free and confidential employee assistance programme with up to six face-to-face counselling sessions included
- Extensive online and on the job training to ensure you will succeed in your role
- Opportunities to discuss flexible working
- Opportunities to develop new skills and progress your career
- The chance to make a positive, lasting impact that changes lives, communities and society

Royal Voluntary Service is committed to building inclusive and diverse teams across the charity. To find out more about our commitment to EDI, visit our website.

How to apply

Please select the apply button shown to be taken through to the application process. You will need to answer some screening questions as well as uploading your CV. You will be contacted by a member of the team once your application has been reviewed.

Here at Royal Voluntary Service, we're committed to equality, diversity and inclusion. We want to be a charity that's representative of the communities we serve, which is why we strive for diversity of age, gender identity, sexual orientation, physical or mental ability, ethnicity and perspective.

Join Royal Voluntary Service and together we can change lives, change communities and change society.

Dates to bear in mind

The closing date for this role is 21st December 2023. However, we reserve the right to close this vacancy early should sufficient applications be received.

Other organisations may call this role BDM, Business Development Manager, Sustainable Solutions Sales Manager, Regional Sales Manager, Regional Client Manager, Area Sales Manager, Territory Sales Manager, Regional Business Manager, or Development Manager.

“There’s no doubt the North West Air Ambulance Charity saved my life. Without the care they provided so quickly at the scene, before airlifting me to the Royal Preston Hospital, it’s unlikely I would have survived.”

Do you want to form part of the passionate and talented team that raise funds to keep this life saving service running? We would love to hear from you! This hugely reputable and remarkable charity provides the enhanced pre-hospital care needed to make a lifesaving difference and quite simply brings the hospital to the patient, regardless of their location across the North West!

The Role 

We are looking for an experienced and knowledgeable Head of High Value Giving to join the hugely successful and vibrant team at NWAA. Duties will include: 

• Implementing a High Value & Corporate Fundraising Strategy that supports the charity’s ambition over the next 5 years.
• Being responsible for Trusts and Foundations, Corporate Partnerships and Major Gift income for the charity.
• Developing a strong pipeline of prospective donors across all High Value income streams and Partnerships to enable the charity to secure more varied and multifaceted support.
• Leading the High Value Giving & Corporate team to achieve significant income growth.

The Person 

We are looking for an talented and creative individual with a significant experience in fundraising, marketing or business development. The successful candidate must have a proven track record in delivering six figure donations and direct experience of Philanthropy Fundraising. You should also have strong leadership, communication, and team management skills to bring to this exciting role. Crucially, you should have the ability to excel at problem solving, driving an agile, flexible and creative approach in your team.

The team at NWAA is full of passionate people wanting to save lives across the North West so you should be enthusiastic about the work of the charity and excited by the future of growth that lies ahead!

Why NWAA?

NWAA is a hugely reputable and widely recognised charity brand within the North West. Not only does the charity impact the region so positively, but it is also an incredibly supportive, collaborative and fun team to be a part of. This role offers the opportunity to build a career within the charity and there will be huge scope to grow in this role. On top of this, the charity’s benefits include:

• 25 days annual leave + bank holidays
• Cycle to work scheme
• Life Assurance 
• Cash Back Scheme (including dental treatment, medical treatments and discounts with a range of retailers)
• 24 hour confidential Employee Assistance helpline
• 6% Employer Contribution to pension
• Extra days holiday for length of service
• On-site parking
• Holiday buy back scheme
• Blue Light Card

If this sounds like the type of environment that would suit you for the next phase of your career, then get in touch! The role is permanent & full-time and offers the opportunity to work flexibly from home and across the North West. Please note you must have a driving licence and access to your own vehicle for this role.

If you think you could be the right person to fulfil the exciting responsibilities of this fantastic role, apply here, or get in contact with Charlie or Leanne at Charity Horizons for more information.

Please note: If you would like to submit an application or express your interest in an alternative format, such as audio or video upload, please contact either Charlie or Leanne who will be happy to advise on this.

Please also be aware that we use anonymous recruitment methods when submitting shortlists for all our roles and we only work with organisations that are happy to engage with us in this way. 

Charity Horizons is an equal opportunities employer and as such actively promotes equality, diversity and inclusion in the workplace. We welcome and encourage applications from all suitable candidates irrespective of age, disability, hidden disability, race or national origin, religion or belief, gender, gender expression, political view, sexual orientation, medical condition and pregnancy.

This is a truly exciting opportunity to make a real difference to victims of trauma across the national and international charity sector.  The role of Business Development and Fundraising Manager is an opportunity for a creative and partnership-focused individual to join a fast growing charity which is meeting a vital and increasing need for trauma treatment and understanding around the world.

This is a new role within the charity and will require a hands-on approach to driving the charity’s growth in all income generation and fundraising activities.  The post holder will initially focus on securing income from trusts and grants through strong written proposals and applications.  Relationship building and donor care is key, but the focus of the role is business development and maintaining a healthy balance of restricted and unrestricted income.   Some of this will be through commissioned training and services.  You will be joining a collaborative, open and honest working environment at an exciting time of growth within a visionary organisation.

This is an attractive role for someone who would like to work part time and manage their own working hours, due to other commitments.  TTI promotes flexible working and all employees work remotely, with occasional in person team meetings and donor meetings as required.

If you are self employed, this role can also be structured as a consultancy contract.

Trauma Treatment International is a registered charity in the UK. Our focus and expertise is in providing evidence-based psychological treatment and support to victims of collective violence around the world. Our aim is to treat victims directly as well as support organisations that work with victims, in order to mitigate the impact of trauma exposure on the workforce. 

Trauma Treatment International is committed to supporting you with your application. If you feel you meet some of the criteria but not all, we really hope you'll enquire and learn more.  We welcome all candidates to apply, regardless of age, sex/gender, disability, race, religion, sexual orientation, marital status or pregnancy/maternity. If you have any questions, or any disability and require reasonable adjustment/s to any part of the process then please contact Quen Geuter, TTI CEO.
 

To apply for this position please submit a completed application form by 5pm Thursday 30 November 2023.

Marketing Manager 

Reports to:Head of Media, Brand and Relationships 
Location:Remote (UK based) / Bristol / London  
Salary: £42,750 per year  
Length of contract: 37 Hours per week, permanent

Closing date:  9am Wednesday 13th December 
Interviews: Stage 1: 10th-11th January 2024  
Stage 2: 17th-18th January 2024 

Please note that we do not invite enquiries from recruitment agencies. 

Main Purpose of Post 

This role manages organisational marketing and supports income generation.  The main purpose of the post is to create marketing strategies and marketing communications to promote Women’s Aid’s products and services to its target audiences. The Marketing Manager will create and implement a new marketing strategy, crucial to the ongoing development of WA profile. Understanding the needs of the charity, you will be responsible in identifying marketing plans and initiatives which will enable WA to meet both the long and short- term needs. You will lead in the planning and implementation of creative marketing activities and will work closely with Head of Media, Brand and Relationships to deliver the success of the strategy.

Line manages: Communications Officer for Training and Education team; Communications Officer for Fundraising team (both part-time posts) 

DUTIES AND KEY RESPONSIBILITIES 

• Will lead on marketing planning and activities for the organisation, under the direction of the Head of Media, Brand and Relationships and working alongside business development colleagues.

• To be accountable for increasing demand for products and services and increasing leads and opportunities for the charity. 

• To understand the motivations of why people, engage with our services and products, and to codify this to create journeys for those who engage with us.

• To line manage the Communications Officer for the National Training Centre and Communications Officer for the training team. 

• To oversee market research to understand our positioning within the market and to keep up to date with market trends, working closely with the Business Development Managers to collate relevant data. 

• To create an omni channel organisational marketing strategy, targeted towards our multiple audiences and meeting their needs, using a range of channels including online and social media. 

• To work in collaboration with other colleagues and organisations to ensure that marketing is informed by charitable objectives and income targets. 

• To be able to work with budgets and create realistic targets and KPIs for direct reports. 

• Represent Women’s Aid at events as required. 

General Responsibilities  

• To maintain clear and adequate records of work completed; and to produce reports on work programmes and activities as required by management. 

• To contribute to team meetings and organisational priorities, to prepare and participate in supervision and appraisal meetings as required. 

• To take direction on projects and priorities from your line manager, this may vary from time to time.

• To assist in the organisation of meetings, conferences or events organised by Women’s Aid, if required. 

• To provide support and assistance to the Media, Brand and Relationships Team and Women’s Aid’s CEO as necessary. 

• To abide by all organisational policies, codes of conduct and practices, and to work within a framework of equal opportunities and anti-discriminatory practice.

• To be flexible within the broad remit of the post. 

Other  

• This job may involve occasional unsocial hours and travel throughout England.

Person Specification 

EXPERIENCE Essential: 

• Significant experience of working in marketing, minimum of three years. 

• Experience of line management. 

• Experience of working effectively with a range of stakeholders, building relationships at a high level and work collaboratively. 

• Experience of maintaining systems for information storage and retrieval.

• Experience of online communications/websites/social media, including Content Management Systems. 

• Budget management experience 

• Proven track record of successful results from marketing initiatives 

• Have experience in delivering multi-channel marketing campaigns 

Desirable: 

• Experience marketing in a charity environment. 

SKILLS & ABILITIES Essential: 

• Ability to market products and packages, while keeping organisational values at heart of approach. 

• Effective communications skills both written and verbal,

• Good influencing skills 

• Ability to produce high quality written material, for copy writing, copy editing and marketing materials. 

• Ability to carry out a range of research and information-gathering activities. 

• Ability to provide effective customer services to a wide range of individuals and organisations and to maintain and develop positive relationships. 

• IT skills, including accurate data inputting skills, ability to use Microsoft programmes, understanding of Content Management Systems and troubleshooting simple website problems,  and willingness to learn new packages and IT skills as required. 

• Ability to communicate sensitively with survivors of domestic abuse to discuss case studies.

• Ability to work on own initiative and prioritise work, work to tight deadlines and respond to urgent unplanned demands. 

Desirable 

• Experience of Adobe Creative Suite or similar desktop publishing programmes used to create documents and web banners. 

KNOWLEDGE Essential: 

• An understanding of the requirement to maintain confidentiality in relevant areas of work. 

• A basic understanding of, and sensitivity to, the issues relating to domestic abuse, including the nature of domestic abuse and its impact on women and children.

• An understanding of the principles and practices of marketing. 

EDUCATION/TRAINING 

We welcome applications from candidates who hold a marketing or communications qualification however no formal qualification is required

OTHER REQUIREMENTS 

• Able to demonstrate a commitment and sensitivity of the aims and objectives of Women’s Aid; 

• Commitment to anti-discriminatory practice and equal opportunities; 

• Willingness to work occasional unsocial hours as required. 

Summary of Terms and Conditions of Employment 

Terms of appointment: Confirmation of appointment will be subject to the satisfactory completion of a probationary period.  This will normally be of six months (less for short term contracts).  During this time an employee will be expected to establish their suitability for the post. During the probationary period employment may be terminated in writing, giving one week's notice by either party (this may be waived by mutual agreement). Only any statutory dismissal procedure will apply during the probationary period. There is no probationary period for contracts of under 3 months. 
All posts are subject to a DBS check, two suitable references and right to work checks. 
Salary:  £42,750 pro rata + benefits. Salary is paid in arrears through bank credit by the 25th of each month.  Part time staff receive pro-rata payment based on hours worked.  
Working hours:  The standard working hours for this post are 37hours per week, based in London/Bristol/Remote UK based; benefits include a generous bank holidays and annual leave package and contributory pension scheme.  All posts, including remote posts must be based in the UK. 
Support and supervision:  Women’s Aid has a commitment to providing regular supervision and support to staff with annual appraisals forming a key part of staff development.  We have a training policy in place and encourage staff to take an active role in their career development plan. 
Pension:  Women’s Aid is enrolled with the People’s Pension scheme. Women’s Aid normally contributes 7% of salary and the employee contributes 3% towards the group pension scheme. Eligible staff will be automatically enrolled on the scheme when they have successfully completed the 3-month interim probationary review.  
Annual Leave:  Women’s Aid offers an annual leave entitlement of 28 days per year rising by one day per year until 30 days annual leave per year is reached.  In addition, we offer 8 days public holidays plus 2 additional days in March and August. Plus, three days of ‘end of year’ leave, bridging the gap between the festive holiday period and new year to allow colleagues to rest and recharge during this unique quiet time. All leave entitlement is calculated pro-rata for part time employees 
Other leave:  Employees have contractual rights to time off for reasons of sickness, maternity and other circumstances. 
Period of notice: 2 months after your probationary period has been completed. 
Union:  You have a right to membership of a trade union. Women’s Aid recognises Unison.  
Asylum and Immigration Act 1996:  To confirm your right to work in the UK, Women’s Aid will need to see the original of at least one document from a specified list (available on the UK Government website). Most commonly this is a British Passport. 
Additional information is available on request. 

This role can be based in Edinburgh, Newcastle or Merseyside in the Skylight, with a range of flexible working options in line with Crisis' flexible working policy.

About us

Crisis is the national charity for homeless people. We know that homelessness is not inevitable. We know that together we can end it.

In Client Services, we end the homelessness of thousands of people by providing high quality impactful services in our year round services and at Christmas.  We learn what works and adapt our services accordingly.  This evidence goes on to inform our hugely successful campaigning and influencing work.

Title:  Director of Operations (Edinburgh, Newcastle and Merseyside)

Salary: £72,894 per annum

Contract: Permanent

Hours: 35 hours per week

Location: Edinburgh, Newcastle or Liverpool 

About the role 

This is an exciting opportunity to lead Crisis’s service offer and to ensure our work with members is safe, of high quality and impactful.  The role holder will have genuine opportunity for leading improvements, for empowering local leaders and for strengthening the relationship between service delivery, development, building the evidence base and achieving social change.  These are new roles, hardwiring service development alongside service delivery and creating a new era of empowered local leadership and investment in locations to drive local and national change.  Our new 10 year strategy places our services at the very core of Crisis, and these three new roles are pivotal to our overall mission of ending homelessness.

About you 

To be successful in this role you will be an experiencing leader with an exceptional track record in service delivery, service development as well as empowering and inspiring people – including staff and volunteers. You will have excellent analytical skills, be familiar with working with significant budgets and with leading through change.  You will share our commitment to ending homelessness.

You may have experience in leading and developing large scale service delivery in a relevant field, such as homelessness, housing, adult social care, health, education, training, or employment.  You may have gained that experience in the voluntary or statutory sectors.  You should have in depth knowledge of working with people with complex needs, engaging with statutory services and a working knowledge of safeguarding. 

We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities and backgrounds. 

Working at Crisis 

As a member of the team, you will have access to a wide range of employee benefits including: 

• Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy 

• Pension scheme with an employer contribution of 8.5% 

• 28 days’ annual leave

• Enhanced maternity, paternity, shared parental, and adoption pay 

• Flexible working around the core hours 10am-4pm 

• And more! (Full list of benefits available on website)

Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience and career. 

When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.

How to apply 

If this sound likes the opportunity for you, please click on the 'Apply for Job' button below. 

Closing date: 20th December 2023 (at 23:59) 

Interviews will be held on w/c 15/01/2024 

We are looking for an experienced senior analyst who can lead a broad range of consulting and improvement projects with national and local authority clients to assist them in growing and diversifying Shared Lives and Homeshare. 

The successful candidate will be skilled at both qualitative and quantitative analysis, project management, analysing complex performance, economic and demographic data, producing high quality presentations and reports, and facilitating and leading workshops, int4erviews and advisory groups to inform complex projects.

As well as a competitive salary, you will benefit from flexible working, 27 days annual leave (pro rata), birthday leave, and health and wellbeing support via Care First. At Shared Lives Plus you will join a dynamic, passionate, and inclusive team who believe that everyone should be able to choose who they spend time with and do what matters to them.

The Job and Person Specification is enclosed alongwith more information about our mission, values and the essential work we do as a membership charity making a difference to people lives.

Please contact us for more information or to submit your application.

We are looking for an experienced senior researcher who can lead a broad range of consulting and improvement projects with national and local authority clients to assist them in growing and diversifying Shared Lives and Homeshare. The successful candidate will be skilled at both qualitative and quantitative research, project management, analysing complex performance, economic and demographic data, producing high quality presentations and reports, and facilitating and leading workshops, interviews and advisory groups to inform complex projects.

As well as a competitive salary, you will benefit from flexible working, 27 days annual leave (pro rata), birthday leave, and health and wellbeing support via Care First. At Shared Lives Plus you will join a dynamic, passionate, and inclusive team who believe that everyone should be able to choose who they spend time with and do what matters to them.

The Job and Person Specification is enclosed alongwith more information about our mission, values and the essential work we do as a membership charity making a difference to people lives.

For more information or to apply, please contact us.

About the role 

The successful candidate for this role will have day-to-day involvement with local branches, to include developing long-lasting relationships with the volunteer network and encouraging participation in raising awareness throughout the region. 

About you

• To carry out this role successfully you will have a track record of building and maintain relationships, preferably with volunteer groups.
• You will be the first point of contact for our volunteers and work with them as we go through a period of transition. 
• You will have the opportunity to shape processes and procedures in consultation with the Regional Fundraising Manager, Regional Fundraising Officer and Volunteer Development Manager.
• To help you establish yourself in this new post you will receive excellent training and induction to SSAFA.
• Whilst the post is homebased, to be eligible for this role you are required to live within the East Midlands region. 
• To help you establish yourself in this new post you will receive excellent training and induction to SSAFA.  
• The role will involve travel around the East Midlands and some travel to SSAFA’s head office in London. It is vital that you hold a full driving licence and are permitted to drive in the UK.
• You will be able to show excellent communication skill by telephone, e-mail and face to face. You will have used Microsoft Office 365 to a high standard.
• It is important that you have experience of planning and managing your own workload, with minimal supervision. 
• Some work at weekends and outside office hours will be required. 
• It would be advantageous if you have an understanding of the way of life for today’s Armed Forces, veterans and their families and if you have experience of recruiting and supporting volunteers. An understanding of the voluntary sector and preferably the military charity sector landscape across the East Midlands would be valuable.

About the team

The fundraising team work remotely and pride themselves in maintaining a close working relationship providing support as and when required. You will be supported by the Regional Fundraising Manager and work closely with volunteers from the SSAFA branches in the East Midlands, the Regional Fundraising Officer for East Midlands and the Volunteer Development Manager. 

About SSAFA  

SSAFA, the Armed Forces charity is a trusted source of support for serving personnel, veterans and their families in their time of need. In 2022 our trained teams of volunteers and employees helped more than 59,000 people, including veterans, serving personnel (regulars and reserves) and their families.   

SSAFA understands that behind every uniform is a person. And we are here for that person and their family, any time they need us and in any way, they need us.  

Diversity and Inclusion at SSAFA  

SSAFA exists to support a diverse range of beneficiaries within the armed forces community, and we believe diversity within our teams is key to ensuring we can deliver our services effectively. We thrive on differences and believe it is critical to our success as a worldwide charity. SSAFA is proud to be an equal opportunity workplace that seeks to recruit, develop and retain the most talented people from a variety of backgrounds, perspectives, and skills. We therefore encourage applications from all genders, races, religions, ages and sexual orientations, as well as parents, veterans, people living with disabilities, and any other groups that could bring diverse perspectives to our business.  

SSAFA is committed to using the Disclosure & Barring Service to ensure we, as an employer, safeguard those we serve. 

Percival is excited to be working exclusively with Surviving Economic Abuse (SEA) in its search for a new Corporate Development Manager. In this newly created position, the postholder will be responsible for driving new business and nurturing partnerships particularly within the financial services sector whilst influencing key audiences and stakeholders to help grow and diversify SEA’s income.

At Surviving Economic Abuse (SEA), the team tackles one of society’s biggest issues. One in six women reports that a former or current partner has controlled or is controlling their economic resources – money and the things it can buy such as food, clothing, transportation, and housing. Through economic control, abusers limit women’s freedoms, they steal their futures, and, in far too many cases, they take their lives. Yet too few people are aware of economic abuse – even those who experience it.

Title: Corporate Development Manager

Salary: £36,000 per annum

Working Pattern: Full Time

Contract Type: Permanent

Location: Home-based (with a willingness to regularly travel into London and other major financial hubs as required and expenses paid)

Recruitment Timeline

Deadline for Applications: Rolling Basis

They will be interviewing on a rolling basis with a two stage interview process to be held in-person (accessible central London location) and online.

The post holder will proactively identify and research potential corporate prospects, developing a robust corporate partnerships pipeline with an effective cultivation plan to generate sustainable income (80%). They will also provide excellent stewardship to existing corporate supporters and work collaboratively with partners to deliver impact (20%).

SEA is looking for a fundraising professional with demonstratable success in a corporate fundraising and/or account management role, which includes funding from the financial services sector. The successful candidate must share their feminist ethos and have the ability to work unsupervised on own initiative, to prioritise and deliver competing tasks under tight deadlines.

The team at Percival is committed to your journey as a candidate, and will provide any necessary support throughout the application process. If you require assistance in completing your application, or need the process to be adjusted, please don’t hesitate to contact Adam at Percival.

We value diversity and encourage applicants from all backgrounds to apply.

To apply, please submit your CV. Should you meet the requirements, we will provide you with the full job description and arrange a call or meeting to provide additional information about the process. This will give you all the information and assistance you need to submit a formal application.

We are looking forward to connecting with you soon.