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Job Title: Member and Supporter Acquisition Lead (Maternity Cover)
Team: Supporter Engagement & Experience
Contract: Fixed-term 6 months
Location: Hybrid (split between home-working and either London, Cardiff or Edinburgh)
Interview Date: 6 August 2026
*This role sits within a pay grade with a pay range of £33,367 to £50,051. The salary on appointment will be set at the lower end of the pay range, to a maximum of £41,709 depending on the candidate's skills and experience. This approach aims to ensure fair compensation for new hires while maintaining alignment with the structured pay scale for the role.
It’s an exciting time to join the Ramblers as we have recently refreshed our strategy to support the delivery of our long-term ambitions.
We need your drive, knowledge, skills, and creativity to help us raise awareness of the Ramblers and what we stand for, enabling the charity to grow its supporter base and open up the joys and wellbeing benefits of walking to many more people.
Context and purpose of role
At the heart of the Ramblers lies our community of over 100,000 members and supporters, enabling us to fulfil our charitable mission across the length and breadth of Great Britain.
You will drive the growth of the organisation's membership and supporter base through strategic marketing, outreach, and engagement efforts.
This role is vital for expanding the Ramblers reach, enhancing its financial stability, and strengthening its community impact. You will develop and implement effective acquisition strategies, engage potential members and supporters, and foster long-term relationships aligned with the organisation's mission and values. You are a subject-matter expert in fundraising acquisition and digital marketing.
Key responsibilities
Deliver the Ramblers membership acquisition programme to attract and retain new members and supporters. This includes integrated, multi-channel marketing campaigns (including digital and face-to-face) and a test-and-learn approach to optimise conversion rates, sales, ROI and life-time value, with support from the Head of Member and Supporter Experience. At the Ramblers our current key acquisition channels are Digital Marketing, telemarketing and private site.
Manage our welcome and reactivation programmes (email, mail and telephone).
Using evidence-based insights, work with the Head of Member and Supporter Experience to evolve the membership proposition (embedding Ramblers new digital assets, platforms, products, offers) to enhance our relevance and reach.
Manage the acquisition budget of c£500k, producing timely reports to the Head of Member and Supporter Experience on income, expenditure and KPIs to monitor performance against plans. Lead the reforecast process for key lines accountable for and support the budget process.
Lead key acquisition projects across the organisation, delivering to time and budget.
Ensure regulatory compliance is embedded across team processes and communications in areas such as GDPR (General Data Protection Regulation), PECR (Privacy and Electronic Communications Regulations), Gift Aid, and the Fundraising Regulator. Ensure any agencies used adhere to the high standards we set.
Work across teams to develop and deliver engaging supporter journeys that enhance and deepen supporters’ experience of the Ramblers.
Agency and supplier management – manage and develop strategic relationships with our agencies, including the management of SLAs and performance measures, ensuring consistently high levels of performance.
Consult, equip and support the Ramblers GB-wide network of volunteer ‘membership ambassadors’ providing tools and resources to grow membership.
Other
Undertake such other duties as may be reasonably required of the post
Engage and proactively develop excellent working relationships across the organisation
The person
Knowledge, Skills and Experience
Knowledge and Experience
Essential:
Proven experience in working with external stakeholders/suppliers and managing performance
Extensive experience in digital marketing for recruitment of supporters/members, including in using Facebook. A subject-matter expert.
Digitally savvy, with knowledge and experience in testing new ideas through digital channels and an early adopter of new technology and digital products and platforms.
Proven experience in analysing complex data and building testing plans to inform strategic decisions and solve complex problems.
Desirable:
A proven track record (more than 2 years’ experience) in recruiting new supporters or members to a charity.
Experience of working with telemarketing agencies.
Experience of Private site or using dialogue approaches to recruitment.
Experience in developing multi-channel supporter journeys for new supporters/members.
Experience in using Salesforce or other CRMs
Experience in using an email-marketing platform, like Mailchimp or Marketing Cloud
Skills
Innovative and solutions-focussed with the ability to work under pressure and to tight deadlines.
A flexible and resilient approach, with a curious mindset to explore opportunities and overcome challenges.
A team player, able to develop collaborative, strong and effective working relationships.
Able to analyse and solve complex problems and manage processes and data flows with other teams.
Values and Behaviours
Our values are the core principles that guide us daily in our work and our membership of the Ramblers. We all share the passion that walking is for everyone and by living our shared values we can ensure the Ramblers is an organisation to be proud of. Our values will earn trust for the Ramblers brand which will allow us to open up a world of walking opportunities for even more people.
Inclusive
We make everyone feel welcome and part of the Ramblers community. We make sure we all feel respected and accepted and know our contributions make a difference in achieving our mission.
Inspiring
We strive to inspire people through the way we act and the things we say. We channel our passion and ambition so others are moved to help us achieve our mission.
Empowering
We empower and encourage each other to make a positive contribution to our teams and the Ramblers. We do all we can to make sure everyone has the ability, and feels confident, to take action.
Responsible
We take responsibility for ourselves and those around us seriously, by always acting in a safe and supportive way. We care about the environment and make sure we do what we say we will do.
The client requests no contact from agencies or media sales.
Start date: December 2026
Timeline:
Full-time 37.5 hours per week.
Remote with international travel
Salary and benefits:
About us
Foxglove is a non-profit that exists to make the use of technology fair for all. When Big Tech companies abuse their power, their workers or the planet – and when governments use technology to oppress, exclude or discriminate – we litigate and campaign to fix it.
Big Tech companies have become so large – gobbling up a huge slice of the global marketplace and an unprecedented treasure hoard of user data – that they’re now more powerful than many states. The harmful effects of this concentration of power are everywhere – threats to our democracy, to our privacy, decimated workers’ rights and platforms rife with disinformation and hate. Big Tech and AI data centres are rapidly expanding, resulting in huge strain on energy and water supplies. Worldwide governments are ploughing ahead with the use of algorithms and mass data systems to cut costs and increase efficiency often resulting in digital tools that entrench unfairness and leave the most vulnerable in society in crisis. All these problems are only getting worse with generative AI.
Foxglove works to bring the rule of law to the tech and AI giants who have upended our public square, workplaces, and social lives. We have a strong track record. We’ve launched landmark cases seeking structural changes to big tech’s harmful business models, supported 180+ Facebook content moderators fired for trying to form a union to sue Facebook. We’ve supported tech workers and their unions to file cases challenging union busting at Google, Amazon and TikTok. We urged state regulators worldwide to stop Google’s theft of independent news. We won the UK’s first legal challenge to a data centre permission decision and filed the first such case in South Africa. We forced disclosure of secret contracts between tech giants and the NHS, stopped a racist Home Office visa streaming algorithm, helped make grading fair for UK A-level students and challenged the Department of Work and Pension’s use of an algorithm unfairly flagging disabled people for benefit fraud investigations. We have much more in the works and we hope you want to join us.
We are a small but growing team of lawyers, communications experts, and campaigners. Our work is global, and we work in partnership with lawyers, civil society, unions, and people impacted by Big Tech.
About you
You are an experienced social change leader who thrives at the intersection of politics, law and communications. You know that court wins alone don't create lasting change – it takes a compelling public narrative and a movement to back it up. You're energised by the prospect of what a well-run Foxglove can bring to the fight for tech justice and thrive in fast-moving environments and complex coalitions – holding a room, building a movement, and keeping a small team motivated and focused. You are a self-starter with the judgement to prioritise and the generosity to support others. You understand that Foxglove's power comes from the communities we work with as much as the cases we bring. If that's you, and the Foxglove mission excites you, we would love to hear from you.
The role
This is a fixed-term maternity cover post for 1 year. The post holder will step into the co-Executive Director role with co-responsibility for Foxglove's strategy, impact, advocacy, operations, fundraising and public facing work. The post holder will work very closely with Foxglove’s other co-Executive Director and will make all sizable decisions about Foxglove together. UK and international travel (approx. 20%) is required.
Key responsibilities include, but are not limited to:
Strategy, Leadership and Impact
1.Serve as a member of Foxglove's leadership team, helping to set direction across the organisation.
2.Work closely with the co-Executive Director and Director of Advocacy to align Foxglove's legal, advocacy and operations work.
3.Represent Foxglove externally: to the press, at events, with funders (trusts, foundations & individual donors), members of parliament and with policymakers and allies.
4.Help ensure communities', workers' and affected individuals' voices are at the centre of all of Foxglove's work.
5.Champion a culture of impact, monitoring and evaluation across the organisation, ensuring Foxglove can clearly demonstrate the change it is achieving internally and externally.
6.Use monitoring and evaluation insight to sharpen strategic decision-making – learning from what's working (and what isn't) to keep Foxglove's campaigns and casework focused on change for the people and communities we support.
Advocacy and Campaigns
1.Oversee the work of Foxglove's advocacy team (led by our Director of Advocacy) and shape our overall approach to campaigning across digital, media and grassroots channels.
2.Build and maintain relationships with a wide range of allies – civil society organisations, unions, policymakers, regulators, journalists, academics, and international partners – to strengthen Foxglove's reach and influence.
3.Spot and pursue new opportunities for campaigns, litigation, coalition-building and advocacy, keeping Foxglove responsive to a fast-changing tech and policy landscape.
4.Act as a public voice for Foxglove's work – engaging with the press, media and public platforms as required to advance our work.
Operations and Organisational Management
1.Oversee Foxglove's day-to-day operations, ensuring the organisation runs smoothly and effectively.
2.Manage and support staff across the organisation, providing clear leadership and creating a positive team culture.
3.Oversee financial management in partnership with relevant staff, ensuring responsible stewardship of Foxglove's resources.
4.Ensure compliance with Foxglove's policies and obligations to donors, partners and statutory bodies.
5.Line management of Director of Advocacy, Head of Operations, Digital Campaigner, Operations and Executive Assistant and peer support the other co-Executive Director.
Fundraising and Donor Relations
1.Oversee and lead Foxglove’s fundraising and donor relations in partnership with relevant team members.
2.Drive Foxglove’s fundraising strategy that diversifies Foxglove's income across foundations, major donors and other funding sources.
3.Build and maintain strong personal relationships with key funders and major donors, serving as Foxglove's primary external contact for funders.
4.Identify and cultivate new funding prospects aligned with Foxglove's mission, including researching and pursuing grant opportunities.
5.Oversee the preparation of compelling funding proposals, reports, and impact updates, ensuring funders have a clear and accurate picture of Foxglove's work and results.
6.Set and track annual fundraising targets in collaboration with the co-Executive Director and finance team, ensuring income projections align with organisational budgets and plans.
7.Represent Foxglove at donor meetings, briefings, and sector events to build the organisation's profile and credibility within the funding community.
8.Ensure fundraising practices reflect Foxglove's values and independence.
Person Specification
Essential
Desirable
Length and Salary
This is a fixed-term maternity cover contract of 12 months. The annual salary is £98,800 per annum pro rata less any required deductions for income tax and national insurance. Please note our pay is transparent and non-negotiable.
Our team works remotely; this role must be based in the UK, ideally London. Our team travels every two months for team days and annually for team retreats.
Please note we are only accepting UK based applicants for this role. Applicants must already have right to work in the UK, unfortunately we are not able to provide visa sponsorship.
How to apply
Please make your application via the Be Applied link provided, answering the application questions and uploading your CV. We will not review applications sent via a job board or to our email.
All applications are reviewed by a Foxglove member of staff. We do not use automated systems to select which candidates proceed through the recruitment process. The only way in which we will use generative AI is as a comparison, to assess whether applications may have been AI generated. We do not otherwise use AI to process applications, and would request that candidates do not use generative AI to draft theirs.
Foxglove is growing and we are striving to build a team that is inclusive. We will create a diverse and adaptable environment where we support people to do their best work. We believe an effective and creative team is made up of people from different walks of life. You can read more about how we work and what we offer our staff on our website.
If any part of this process causes you difficulty or you require any reasonable adjustments to make your application, please get in touch with us via our website.
If you would like to know more about how we process your data as part of the recruitment process you can read our recruitment data use policy on our website
Foxglove is an independent non-profit organisation that fights to make tech fair.
The client requests no contact from agencies or media sales.
Title: Head of Campaigns
Salary: £60,000
Contract: Temporary
Hours: 37.5 per week (Monday to Friday)
Holiday: 25 days per year plus bank holidays
Location: Home based with regular across the UK
Probationary Period: 3 months
Reports to: Chief Executive
Benefits: An additional 3 days holiday between Christmas and New Year
Flexitime policy
5% pension contribution
Anticipated contract duration: 9th November 2026 - February 2028
We are River Action
We are a small and agile campaigning organisation on a mission to rescue the UK’s rivers from a toxic cocktail of agricultural, sewage and industrial pollution and water shortages. We support community action, galvanise and mobilise public opinion, influence government policy, take legal actions and call out destructive industrial practices to incentivise changes that end river pollution and secure freshwater.
We are a talented team of positive disrupters and stakeholder mobilisers delivering our strategy to urgently protect and restore our rivers for the benefit of communities, rivers and wildlife.
Our rivers are our life support system and they are dying. We need urgent action to bring them back to life.
Who we are looking for
We're looking for an exceptional campaigner to lead an ambitious environmental campaigning programme for just over a year to cover maternity leave. This is an exciting opportunity for an inspiring leader who can develop bold, strategic campaigns that shift public debate, influence decision-makers and deliver tangible environmental outcomes.
You'll be an experienced campaign strategist who understands that lasting change rarely comes from a single tactic. You'll know how to bring together compelling communications, evidence and investigations, grassroots mobilisation, political engagement, legal interventions and partnerships into integrated campaigns capable of changing policy, behaviour and corporate practice.
We're looking for someone who combines strategic vision with practical delivery. Someone who is comfortable making decisions in a fast-moving environment, spotting opportunities as they emerge and adapting campaigns to maximise impact.
Experience in environmental campaigning would be highly valuable, but above all we're looking for someone with an outstanding track record of leading successful campaigns that have shifted opinion, influenced policy or held powerful institutions to account.
We’re looking for someone who brings energy, creativity and courageous leadership. Someone who is excited by building campaigns that challenge the status quo, comfortable navigating complexity and able to combine bold thinking with sound judgement. You'll know when to disrupt, when to collaborate and how to inspire others to believe that together we can restore the UK’s rivers.
If you're motivated by creating change, thrive in a dynamic environment and want to lead campaigns that make a genuine difference to one of the UK's greatest environmental challenges, we'd love to hear from you.
What you’ll be doing:
As Head of Campaigns, you will be developing and delivering bold, integrated campaigns that drive lasting change for the UK's rivers. You'll lead and inspire a talented team of campaigners, helping them to develop innovative, impactful campaigns while fostering a collaborative, ambitious and supportive culture. You'll work closely with colleagues across communications, policy, legal, fundraising and research, ensuring our work is strategically aligned and greater than the sum of its parts.
Leading River Action's Campaigns Team, you will shape the organisation's campaigning strategy, ensuring our work is innovative, evidence-led and designed to influence public opinion, hold polluters to account and secure meaningful political and systemic change. You'll create campaigns that connect compelling storytelling with community mobilisation, strategic communications, political advocacy, legal action and partnerships, ensuring every part of our work contributes towards our mission to rescue the UK’s rivers.
You'll provide strategic leadership across the full campaign lifecycle, overseeing campaign planning, delivery, budgeting, resourcing and evaluation. You'll ensure our campaigns are informed by robust evidence, guided by clear objectives and measured against meaningful outcomes, using insight and learning to continually strengthen our impact.
You will lead River Action's communications and public profile, ensuring our campaigns cut through the national conversation, inspire public action and strengthen our reputation as one of the UK's leading environmental campaigning organisations. You’ll oversee media, messaging and campaign communications that amplify our voice and build public support for change.
Internally, you'll work in close partnership with the Head of Public Affairs to ensure our public campaigns reinforce and accelerate our political influencing work, while ensuring community campaigns and grassroots action inform our national priorities. You'll also work alongside the Head of Legal to develop campaigns involving strategic litigation to achieve change within and outside of court and legal processes, using legal action as a catalyst for wider public awareness, policy change and industry accountability.
As a member of River Action's Senior Management Team, you'll help shape the strategic direction of the organisation and contribute to organisational leadership beyond your own department. You'll work alongside the CEO and fellow Heads of Department to deliver our organisational strategy, embedding collaboration, innovation and impact across all areas of our work.
You'll also play a key role in securing the resources needed to deliver our ambitions. Working with the Head of Development, you'll help develop compelling funding proposals, inspire funders with our vision and demonstrate the impact of our work through robust monitoring, evaluation and reporting. Working with the Finance and Operations Manager, you'll oversee campaign budgets, ensuring resources are managed effectively and strategically.
Main Duties
Provide strategic leadership as a member of the Senior Management Team, supporting the CEO to deliver River Action's organisational strategy, theory of change and long-term vision.
Lead the development and delivery of River Action's integrated campaigning strategy, ensuring our public campaigns drive measurable environmental, political and societal change.
Develop and oversee a portfolio of ambitious national campaigns, identifying opportunities to influence public opinion, policy, regulation and industry practice through innovative and impactful campaigning.
Lead River Action's communications, media and public engagement strategy, ensuring compelling storytelling, strong brand visibility and effective use of traditional, digital and social media to grow our influence and supporter base.
Lead the planning and delivery of River Action’s creative interventions and actions, from polling, petitions and shareholder actions to public protests and high-profile actions.
Serve as a senior public representative and spokesperson for River Action, building the organisation's profile and influence through media engagement, public speaking, stakeholder engagement and high-profile external events.
Oversee River Action's digital campaigning platforms, including the strategic development of our website and digital engagement tools.
Work closely with the Head of Public Affairs to ensure campaigns and political advocacy are fully integrated, maximising opportunities to influence government, regulators and decision-makers.
Work closely with the Head of Public Affairs to ensure grassroots action informs national campaigns, and national campaigns empower and amplify community action.
Work with the Head of Legal to identify, develop and deliver strategic legal interventions that strengthen campaigns, increase accountability and drive systemic change beyond the courtroom.
Build and maintain influential relationships with campaign partners, coalitions, NGOs, academics, community organisations, funders and other key stakeholders to maximise collective impact.
Lead campaign planning, governance and delivery, ensuring campaigns are effectively resourced, managed and evaluated against agreed objectives, budgets and monitoring, evaluation and reporting (MER) frameworks.
Lead, inspire and develop the Campaigns Team, fostering a collaborative, creative and high-performing culture that enables colleagues to thrive and deliver exceptional work.
Work with the CEO, Head of Development and senior colleagues to secure funding for campaign activities, contributing to funding proposals, donor engagement and impact reporting.
Work with the Finance and Operations Manager to develop, monitor and manage campaign budgets, ensuring resources are used effectively and strategically.
Support organisational reporting by contributing to Board papers, quarterly and annual reports, organisational planning and performance monitoring.
Other Duties & Responsibilities
Adopt a positive approach to personal and professional development; engaging in one to one meetings and relevant training.
Be aware of, and act on, relevant health and safety responsibilities as an employee of River Action and adhere to these wherever you are working.
To maintain confidentiality in all areas of work at River Action.
UK travel will be required. Training & operational activities may require overnight stays away from home, in which case standard River Action procedures apply.
Demonstrate a strong commitment to creating an inclusive, equal and diverse workplace and a positive organisational culture.
Work collaboratively with colleagues across River Action to collectively deliver our ethos and mission.
What you’ll bring
The position will suit a strategic, well organised, energetic, passionate and dedicated person. The ideal person will be an excellent leader, a people person, and thrive within a dynamic and fast-paced environment. The person will have a passion to protect and restore our waterways and hold those responsible for environmental destruction to account.
Ability to think strategically to deliver campaigns that are positively disruptive and meet River Action values.
Line management experience of highly experienced professionals, bringing out the best in your team.
Creative attitude and skills for solving problems and raising awareness of problems and solutions.
A head for organisation and excellent time management, bringing others along with you in planning and delivering interventions and projects at short notice and under pressure.
Experience in public and/or political campaigning either within or outside the environmental sector.
Experience and contacts in communications and PR.
An understanding of the issues that are impacting our rivers, and their solutions.
The ability to establish and maintain effective contacts and relationships with senior and influential external individuals and bodies.
The ability to communicate effectively and appropriately with a wide range of people both verbally and in writing including the media, community groups, other NGO representatives, government, industry leaders, supporters and followers on social media.
Exceptional IT literacy and a head for figures and budgeting.
Ability to work independently and take initiative to solve problems.
Ability to work flexible hours as necessary.
A good team player with a willingness to muck in as and where required.
Ability to think clearly even when working under pressure.
A passion for River Action’s mission and vision.
Diversity and Inclusion
Don’t meet every single requirement? Studies show that women and people of colour are less likely to apply for jobs unless they meet every single criteria. We are committed to building a diverse, inclusive and equitable workplace. So if you like the look of this role but your past experience does not align perfectly with everything in the job description, we would still like to hear from you. You may be just the right person for this or other roles.
How to apply
To apply, please submit to jobs at riveractionuk dot com with the subject ‘Head of Campaigns’’:
your CV (2 pages max),
a cover letter (2 pages max) explaining why you want to work for River Action and how your skills and experience meet the requirements of the role, and
a written submission (2 pages) as described below.
Only applications including all three documents will be accepted. Please provide your documents in pdf format.
Written submission
River Action is looking to develop a campaign around water security in the UK to launch in 2027. Please put together a campaign brief setting out the challenges faced, how we would develop and deliver this campaign including campaign asks; campaign outcomes; public, political and legal tactics; routes for funding and resource requirements.
Your campaign brief should be no longer than 2 sides of A4.
Application process
Applications will be reviewed on a rolling basis until 23:59 on 19th July.
Should your application be shortlisted, the next stage will involve an initial 30 minute interview on 28th July via video conference. You may then be invited to attend a second interview with a panel on 3rd August.
Please indicate in your covering letter or in a covering email your availability for interviews on these dates.
If you have any questions about the role or your application, please contact us on jobs at riveractionuk dot com.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Head of Industrial Relations
£68,602 per annum + excellent benefits.
Home-based with travel to meetings/training across the country as required
Full time, permanent.
Lead negotiations. Influence change. Protect and strengthen the voice of school and college leaders.
Make A Difference
This is a rare opportunity to lead a highly influential function, shape national industrial relations activity and make a lasting difference to the professional lives of school and college leaders.
Why This Role Matters
As our clients Head of Industrial Relations, you will play a pivotal role in ensuring that school and college leaders have a strong and influential voice in shaping their pay, conditions and working environment. Leading their industrial relations and collective bargaining function, you will help safeguard members' rights, secure positive outcomes through negotiation, and strengthen their position as the leading professional body and trade union for education leaders. Your expertise will directly contribute to improving the working lives of members across the UK while ensuring the organisation remains legally compliant, strategically focused and highly respected within the sector.
Who We’re Looking For
Our client is seeking an experienced industrial relations, trade union or HR professional with a proven track record of leading successful negotiations at a senior level. You will bring substantial experience of collective bargaining, strong leadership capabilities, and a deep understanding of employment relations within complex organisations. You'll be a strategic thinker, an influential communicator and a confident relationship-builder who can work effectively with employers, trade unions, members and external stakeholders. A commitment to trade union principles, combined with the credibility to work alongside experienced school and college leaders, will be essential to your success in this role.
What You’ll Be Doing
You will lead and develop the Industrial Relations team, ensuring the delivery of a high-quality, consistent service to members nationwide. Working closely with employer groups, trade unions and local representatives, you will oversee negotiations, represent members at key joint negotiating committees, resolve disputes, and help secure the best possible terms, conditions and benefits for members. You will also provide strategic advice across the organisation, ensure compliance with relevant legislation and trade union requirements, support the development of local representatives, and contribute to the organisation's broader industrial relations strategy.
What our client can offer
Our client is an equal opportunities employer and offers a very generous package of benefits including
· Flexible working: Flexible working – a combination of working from home, attending external meetings and events and being in-person at their Leicester HQ as necessary.
· Generous leave: 33 days annual leave + bank holidays.
· Pension: 9% employer contribution.
· Professional development: Ongoing training and peer support.
· Expenses covered: Travel, home-working allowance, and equipment provided.
· Inclusive culture: They welcome applicants from all backgrounds and communities.
They encourage applications regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex or sexual orientation.
This is a home-based role with travel across England and Wales to meetings and events as required. Reasonable travel expenses, IT and telephone equipment will be provided.
If you’re ready to lead a team that makes a real difference to education leaders and organisations across the UK, they would love to hear from you.
INTERESTED?
The closing date for application is 4pm on Wednesday 5 August 2026.
Interviews will be held in-person, at HQ in Leicester on Wednesday 19 August 2026.
Start date: Tuesday 1 December 2026 but dependent on individual circumstances.
TO APPLY
To download the job description and person specification, follow the link on the 'Apply here' button above (which will take you to Networx Recruitment's website). From there, please complete your email address in the top right-hand box and click on the green 'Apply Now' button and follow the online application process.
About the role
As local campaigning lead in our award-winning public affairs and campaigns team, you will play a pivotal role in driving Sands’ mission to save babies’ lives and ensure bereaved families receive the care and support they need.
You will need experience of delivering and evaluating impactful campaigns, and of working in close partnership with those with lived experience to create meaningful, lasting change at a local or national level.
This is a dynamic, outward-facing role that combines strategic campaigning with hands-on community organising. You will have the skills to support and develop a network of local campaigners, empowering volunteers and supporters to take action in their communities, influence decision-makers, and improve services over the long term. You will also feel comfortable representing Sands at a local level, developing strong relationships to amplify the organisation’s voice and impact.
Working collaboratively across the organisation, you will ensure campaigns are evidence-based, inclusive, and shaped by the lived experiences of diverse bereaved families. You will create compelling content and digital actions, support media engagement, and use data and insight to evaluate impact and continuously strengthen our approach.
This role offers an opportunity to combine leadership, influencing and community engagement skills in a purpose-driven environment, making a tangible difference to families and communities across the UK.
Main Purpose of Job
To lead Sands’ local campaigning function.
Co-lead impactful campaigns at a local and devolved nation level with bereaved parents and families, supporting Sands core aims to save babies lives and ensure anyone affected by the death of a baby receives the care and support they need by:
1. Leading the implementation and evaluation of Sands local campaigns to further our core aims.
2. Developing the capacity of Sands local volunteers, supporters and campaigners to take action to improve their local services in the long-term.
3. Ensuring that Sands campaigns are evidence based and reflect the views and experiences of a diverse range of bereaved parents and families.
Principle Tasks and Responsibilities
Leading implementation, and evaluation of Sands local campaigns to further Sands core aims.
Developing the capacity of Sands volunteers, supporters, and campaigners to take action to improve their local services in the long-term.
Ensure that Sands campaigns are evidence based and reflect the views and experiences of a diverse range of bereaved parents and families.
· Undertake evidence gathering projects to support Sands campaigns work, including collating and analysing data and presenting findings in an accessible and engaging way.
· Ensure that the views of bereaved parents and families inform Sands campaigns and provide opportunities for Sands volunteers to get involved in our campaigning activity.
· Provide direct support to bereaved parents to help them become confident campaigners, so they are well informed, equipped to speak out and know how to go about it.
General tasks
· Undertake any other duties commensurate with the role as required by the Head of Public Affairs and Campaigns and the Director of Research, Education and Policy.
· Model the culture and values of Sands at all times.
· Work flexibly with other members of staff and team, with some evening/weekend working.
· Maintain a high level of confidentiality and professional conduct.
· Abide by all Sands Policies and Procedures and undertake all mandatory training as required.
· Participate actively in annual appraisals and personal development reviews.
· Actively promote and embody the vision, mission, and values of Sands including a commitment to Equality, Equity, Diversity and Inclusion (EEDI).
· Occasional evening and weekend working.
This job description is not contractual and may be amended from time to time to reflect the changing needs of the organisation.
We are here to support everyone touched by pregnancy loss or the death of a baby. Always.


The client requests no contact from agencies or media sales.
Vacancy type: Paid Vacancy
Function: Fundraising
Location: Head Office - Sully (Hybrid Working)
Salary: £34,281 to £38,149 per annum (depending on experience)
Contract type: Permanent
Contract hours: Full time
Weekly hours: 37.5 hours per week
Closing Date: 02/08/2026
Ref No: 1096
We are delighted to share an exciting opportunity to join our Income Generation team in a newly created Senior Individual Giving and Legacy Fundraiser role.
About the Role:
As Senior Individual Giving & Legacy Fundraiser, you will play a key role within the Individual Giving & Legacy team, leading the delivery of high-impact fundraising campaigns that inspire long term and loyal support. You will be responsible for developing and implementing multi-channel fundraising activity, including appeals, regular giving, lottery and legacy campaigns, helping to secure sustainable income growth and engagement for Tŷ Hafan.
Working closely with colleagues across the charity, you will use insight, analysis and creativity to deliver excellent supporter experiences and maximise campaign performance. You'll also provide leadership to a small team, manage external suppliers and agencies, and help shape the future development of individual giving and legacy fundraising at Tŷ Hafan.
Tŷ Hafan operates a hybrid working model, and the post holder will be required to work on site a minimum of 2 days per week, with occasional evening and weekend work to support fundraising activities/events.
About you:
You are an experienced direct marketing, fundraising or supporter engagement professional with a strong track record of delivering successful campaigns that generate income and build lasting supporter relationships. You understand how to combine data, insight and creativity to develop compelling fundraising activity across a range of channels, and you are motivated by achieving meaningful results that make a difference.
You are a confident and proactive project manager who can balance multiple priorities, manage budgets and suppliers, and keep complex campaigns on track. You are experienced at analysing performance, identifying opportunities for improvement and using evidence to inform future decisions, communicating clearly and effectively with a wide range of audiences.
Ultimately, you are passionate about delivering outstanding supporter experiences that can help Tŷ Hafan provide vital care and support to children with life-shortening conditions and their families across Wales.
Our employee benefits:
Ty Hafan’s ambition is that when a child’s life will be short, no family should have to live it on their own. Sadly, we know that thousands of families in Wales are struggling alone through the fear, exhaustion and uncertainty that comes with caring for a child whose life will be short. We believe that no family should have to live this on their own and we are determined to walk alongside every family through life, death and beyond.
At Tŷ Hafan we are experts at caring for children with life-shortening conditions and our services support families in our hospice, in community settings, local hospitals and in families’ homes. We understand that the needs of each child and their family are unique and we know that caring for a child with a life-shortening condition is often extremely demanding. Our aim is to make sure that no one doing this is alone. Our colleagues, volunteers and supporters are crucial in the delivery of our ambition – we know that everyone plays a huge part in making sure that no family faces their child’s short life alone.
Our Vision: A Wales where every child with a life-shortening condition lives a fulfilling life, supported with the compassion and specialist care they and their family need.
Our Purpose: No family should have to face the unimaginable loss of their child alone. With children and families at the heart of all we do, we provide free care and support in our hospice and in the community, offering a lifeline throughout the child’s short life, at end of life, through bereavement and beyond.
Our Values: At Tŷ Hafan we make a difference by living our values: Demonstrating Compassion, Providing Excellent Service, Working Together and Taking Ownership.
Tips for candidates – all applications and interviews will be assessed using the person specification included within the job description. Please see attached candidate pack for further guidance.
Our recruitment system will automatically time out after 120 minutes of inactivity. To ensure your application is submitted successfully, we recommend either saving your progress as you go or preparing your responses in a Word document and copying them into the application form. This will help you avoid losing any information in case of an unexpected timeout.
Please note this role is subject to the outcome of a basic DBS (Disclosure and Barring Service) check, two satisfactory references and pre-employment medical clearance.
Tŷ Hafan is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all. We welcome applications from people of all backgrounds and experiences, including those from under‑represented groups. Recruitment decisions are made based on merit and aligned with our values. If you need any reasonable adjustments during the application or interview process, please let us know.
Agencies need not apply
Closing Date: 2nd August 2026
Interview Date: 17th August 2026
A Wales where every child with a life-shortening condition lives a fulfilling life, supported with the compassion and specialist care they need.


Role purpose
To lead the creation, development and optimisation of high-quality, audience-targeted content that supports marketing campaigns, strengthens brand awareness, and enhances engagement across a growing and increasingly diverse range of stakeholders.
The role will address current capacity gaps within the Marketing and Communications team by generating, repurposing and managing multimedia content that supports programme promotion, brand storytelling and organisational positioning.
Key relationships
Key responsibilities
Campaign Support:
Content Optimisation and Repurposing:
Content Creation and Development:
Stakeholder Engagement:
Insight and Continuous Improvement:
People management responsibilities
Skills and experience – essential
Skills and experience – desirable
Training and qualifications
Development/career pathways for this role
Personal qualities – for all roles in the Leadership Skills Foundation
Personal qualities – specific to this role
Empowering every young person to shape their future and lead their communities.



The client requests no contact from agencies or media sales.
Today, 12 children and young people will be diagnosed with cancer. We’ll stop at nothing to make sure they get the right care and support at the right time.
Change lives in a life-changing career
When a child or young person is diagnosed with cancer, their whole world can feel like it’s falling apart. Independence is taken and confidence is stolen. Stability no longer exists. The future suddenly feels uncertain.
The impact of cancer on young lives is more than medical. That’s why we exist. Our specialist social workers help children and young people with cancer and their families navigate the emotional and practical impact of cancer. We remove barriers, solve problems and prioritise wellbeing. And we stop at nothing to make sure they get the right care and support at the right time.
We challenge the systems and policies that surround children and young people, we highlight gaps and campaign for change. Because we know what a better future could look like. And we know what we need to do to make that future a reality. We need to push harder, reach further and work smarter. And we need the right people on our team to help us get there. People like you.
About the role
We’re looking for a Head of Diversity, Equity, Inclusion and Belonging (DEIB) with experience of designing and embedding organisational DEIB strategies and leading culture change at a senior level to join our CEO Office.
This is a pivotal leadership role at a critical moment in our DEIB journey. You will lead the development of our next DEIB strategy, building on our ‘Brave, Not Perfect’ commitments and driving forward meaningful, measurable change across the organisation. Working closely with the CEO and Executive Team, you will shape the vision, influence decision-making and ensure DEIB is fully embedded across our culture, systems and ways of working.
You’ll act as both a strategic lead and an organisational change expert – engaging colleagues, supporting leaders, and ensuring our work reflects the diverse needs of the children and young people we support. This role does not have direct reports but carries significant influence across the organisation, requiring strong leadership, resilience, and the ability to bring others on the journey.
What will I be doing?
No two days are the same at Young Lives vs Cancer. So, summarising your ‘day to day’ isn’t easy. Here are some of the main things you’ll be doing, but you’ll find more details in the job description.
The next step in Young Lives vs Cancer’s diversity, equity, inclusion and belonging journey
Build on strong foundations
Leadership
What do I need?
Diverse perspectives and unique skillsets are at the heart of Young Lives vs Cancer. If you're passionate about making a positive impact and eager to learn, we encourage you to apply, even if you don't meet the criteria and person specification fully. Your potential is what matters most to us, and we’re committed to fostering an inclusive and supportive work environment to help you develop.
The key skills we’re looking for in this role are:
What will I gain?
For people to reach their full potential, they need the right environment. As a member of Team Young Lives, you’ll be made to feel supported, valued and appreciated. Here’s how we do it:
To find out more about our benefits package, have a look on our website.
Our commitment to Diversity, Equity, Inclusion and Belonging
At Young Lives vs Cancer, we recognise that opportunities for too many people remain a condition of their sex, ethnicity, class, gender identity, disability, sexual orientation – or a combination. This has never been acceptable to us as an organisation. We don’t just accept difference, we value it, celebrate it, nurture it and we thrive because of it.
We’re on a journey to be reflective of the diverse children, young people and families we support. We know we aren’t there yet, and we’re passionately committed to taking actions and making changes to be a truly diverse, inclusive and equitable organisation. This includes taking anti-oppressive action and removing barriers in our recruitment practices. Our Diversity, Inclusion, Equity and Belonging strategy will tell you more.
To ensure fairness and consistency to select the best candidate for this role, all our applications are anonymised up until an interview has been confirmed. We recognise the benefits of AI, but if you're considering using it to submit your application, we encourage you to reflect on the value AI adds. AI tools often lack the personal touch and authenticity that set candidates apart. We want to hear your unique perspective, experiences, and skills, so we encourage you to tell us about your skills and experiences in your own voice.
Accessibility
We’re committed to providing reasonable adjustments throughout our recruitment process and we’ll always aim to be as accommodating as possible.Please let us know in your application form of any adjustments or access requirements we could make to help you with the application process and interview.
#ShowTheSalary #NonGraduatesWelcome
Vacancy type: Paid Vacancy
Function: Fundraising
Location: Head Office - Sully (Hybrid Working)
Salary: £29,750 to £31,941 per annum (depending on experience)
Contract type: Permanent
Contract hours: Full time
Weekly hours: 37.5 hours per week
Closing Date: 02/08/2026
Ref No: 1094
We are delighted to share an exciting opportunity to join our Income Generation team in a newly created Legacy & In Memory Fundraising Officer role.
About the Role:
As Legacy and In-Memory Officer, you will work as a key part of the Individual Giving and Legacy team, responsible for the development and implementation of a multi-year Legacy and In-Memory strategy to grow Ty Hafan’s legacy pledger and in memory giving pool.
This is a brand new role focusing on raising awareness about gifts in Wills and in memory giving, both externally to supporters and members of public, and internally to staff and volunteers.
This is a wonderful opportunity to build on an already strong and successful programme; the charity currently receives over £1.5 million each year from legacy income, alongside a strong pipeline of enquirers and pledgers. In-memory giving is also a key area we wish to further develop to maximise new opportunities for sustainable growth and supporter engagement.
Tŷ Hafan operates a hybrid working model, and the post holder will be required to work on site a minimum of 2 days per week.
About you:
You’re an experienced fundraiser, relationship‑building or supporter engagement professional who understands the power of strong relationships as well as effective campaigns.
You naturally build warm, trust‑based relationships with people - supporters, volunteers, pledgers, enquirers and retail colleagues, and you understand how to tailor communication to different audiences with clarity and care to create meaningful supporter experiences.
You thrive working collaboratively across a charity, bringing strong communication skills and a keen eye for detail. Most importantly, you’re motivated by making a genuine difference to children and families accessing hospice care.
You’ll need to be flexible, as some evenings and weekends will be part of the role to fit around the needs of our supporters.
Our employee benefits:
Ty Hafan’s ambition is that when a child’s life will be short, no family should have to live it on their own. Sadly, we know that thousands of families in Wales are struggling alone through the fear, exhaustion and uncertainty that comes with caring for a child whose life will be short. We believe that no family should have to live this on their own and we are determined to walk alongside every family through life, death and beyond.
At Tŷ Hafan we are experts at caring for children with life-shortening conditions and our services support families in our hospice, in community settings, local hospitals and in families’ homes. We understand that the needs of each child and their family are unique and we know that caring for a child with a life-shortening condition is often extremely demanding. Our aim is to make sure that no one doing this is alone. Our colleagues, volunteers and supporters are crucial in the delivery of our ambition – we know that everyone plays a huge part in making sure that no family faces their child’s short life alone.
Our Vision: A Wales where every child with a life-shortening condition lives a fulfilling life, supported with the compassion and specialist care they and their family need.
Our Purpose: No family should have to face the unimaginable loss of their child alone. With children and families at the heart of all we do, we provide free care and support in our hospice and in the community, offering a lifeline throughout the child’s short life, at end of life, through bereavement and beyond.
Our Values: At Tŷ Hafan we make a difference by living our values: Demonstrating Compassion, Providing Excellent Service, Working Together and Taking Ownership.
Tips for candidates – all applications and interviews will be assessed using the person specification included within the job description.
Our recruitment system will automatically time out after 120 minutes of inactivity. To ensure your application is submitted successfully, we recommend either saving your progress as you go or preparing your responses in a Word document and copying them into the application form. This will help you avoid losing any information in case of an unexpected timeout.
Please note this role is subject to the outcome of a basic DBS (Disclosure and Barring Service) check, two satisfactory references and pre-employment medical clearance.
Tŷ Hafan is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all. We welcome applications from people of all backgrounds and experiences, including those from under‑represented groups. Recruitment decisions are made based on merit and aligned with our values. If you need any reasonable adjustments during the application or interview process, please let us know.
Agencies need not apply
Previous candidates need not apply
Closing Date: 2nd August 2026
Interview Date: 20th August 2026
A Wales where every child with a life-shortening condition lives a fulfilling life, supported with the compassion and specialist care they need.


The marketing and communications team is small but mighty. We help people find the School for Social Entrepreneurs (SSE), understand what we do and take the next step, whether that is applying for a programme, booking a workshop, coming to an event, becoming a partner or engaging with our work.
We lead programme recruitment across SSE. That includes campaign planning, email marketing, social media, web content, partner communications and applicant journeys. We also manage SSE’s outbound communications, making sure our messages are clear, timely and joined up across newsletters, press, stakeholder updates, programme promotion and wider brand activity.
It is a creative, varied team where the work moves quickly and no two days feel the same. You will work across the full communications mix, helping us turn ideas, stories and programme information into clear, engaging content that reaches the right people and encourages them to act.
The work is fast-paced, but it is also genuinely rewarding. Good marketing at SSE means more social entrepreneurs hear about the support available to them, more partners understand our impact and more people see the value of social enterprise. We are practical, collaborative and always looking for ways to improve. If you enjoy making things clearer, sharper and more engaging, and you want to see your work make a real difference, this is a brilliant team to be part of.
To equip people with skills, funding, and networks to realise their potential, improve lives and protect the planet.
The client requests no contact from agencies or media sales.
About GFS
Established in 1875, GFS is one of the oldest UK registered charities working to support girls and
young women. We believe in challenging gender inequality by empowering girls and young
women. We achieve this by providing groups where girls and young women build friendships,
gain confidence, and learn that they are unstoppable.
We create a programme of activities designed to develop confidence, self-esteem, emotional
wellbeing, and resilience, and recruit and train women volunteers to run those activities in a
single gender space. We prioritise working in areas of disadvantage.
About the job
As Head of Delivery (South) at GFS, you will play a key role in maintaining the smooth running of
programmes, supporting impact measurement, and helping to promote GFS locally and
regionally.
Full information about the role, person specification, and application process can be found in the JDPS and Job Pack.
How to apply?
To apply for a role at GFS, please submit the following:
If you require any adjustments to support your application or the interview process, please let us
know — we’re very happy to help
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About StreetVet
StreetVet is a fast-growing national charity, committed to providing free, accessible veterinary care to the pets of those experiencing homelessness and to keeping pets and owners together to maintain their unbreakable bond. StreetVet relies on its team of over 500 vet and nurse volunteers in 23 locations around the UK to provide free veterinary treatment, funded by grants, corporate and private donors and partners. Since inception in 2016 the charity has treated nearly 3,500 pets and has won numerous awards including the Vet Trust Award for the Most Trusted Veterinary Charity, Purina Better with Pets Prize and Homeless Link Excellence Award for Excellent Support.
About the role
Duration: Permanent
Reporting to: Head of Marketing & Fundraising
Key Contacts: Colleagues, volunteers, external stakeholders, corporate partners, donors, prospects and other supporters
Location: Fully remote, with regular UK travel including evenings and weekends
Hours: 37.5 work week (flexible working available)
Holiday: 25 days per year plus national holidays
Salary: £30,000 - £35,000 depending on experience
We are seeking a passionate and experienced Fundraising Manager to join our team. The role will report to the Head of Marketing and Fundraising and will be responsible for developing and implementing the fundraising strategy, driving forward all aspects of fundraising, including building corporate charity of the year partnerships, individual giving, major donors,
trusts and foundations, legacies and community fundraising.
The successful candidate will be a core member of the Central Team, working closely with the Marketing Team to develop and deliver income for the charity.
This role will have budgetary responsibility to achieving a revenue target in financial year 26/27 of £1.5 million, whilst building a sustainable income stream for the long-term with Yr on Yr growth. Key priorities include increasing the Individual Giving and Regular Giving donor database, donor and fundraiser stewardship, organising fundraising events, and securing grants and sponsorships.
For more information about the role, please see attached job description.
Closing Date: Close of business Thursday 16th July 2026 (applications may close earlier depending on response).
StreetVet is a national charity, committed to providing free vet care to the pets of people experiencing homelessness & to keep pets & owners together



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you an experienced communications and marketing lead with brilliant copywriting skills and an eye for PR opportunities? If you’re an all-rounder looking for a fast-paced creative role where you can really make a difference - this job is for you!
Salary: £29,552 per annum
Contract: Permanent
Hours: 35 hours per week (full time)
Location: Hybrid or remote considered
Closing Date: Monday 20 July 2026
Please note CV and covering letters will be reviewed as they are received and interviews will be conducted on a rolling basis. We therefore strongly encourage applicants to apply as soon as possible.
The role
Family Fund is recruiting a Marketing Communications Specialist to join our busy in-house Communications Team and bring our brand to life with sharp writing skills, a honed news sense and the ability to create high performing content across wide-ranging channels.
This is a vital role to grow our brand profile and reach with targeted audiences - crafting stand-out key messages and campaigns.
The work is varied, you could be publicising our grants and services for families, driving donations for our fundraising campaigns, raising awareness of our research or influencing our policy and public affairs priorities.
You’ll work with wide-ranging internal clients across multiple projects and will be making a difference every day to families raising disabled and seriously ill children on a low income.
About you
You’ll be a strong writer, able to tailor approaches to different audiences and work across the full channel mix. You can have either an in-house or agency background, and we’re looking particularly for a track record in creativity and the ability to confidently devise and deliver high-quality news stories, campaigns and wider content with real impact.
You’ll need to have experience across online and offline communications and marketing, from media, PR and campaigns delivery to social media, e-marketing and website management.
About us
Family Fund is a great place to work for great people. We provide a challenging and rewarding working environment where every staff member can make their mark.
We are a values-based organisation, and we aim to show our values in all that we do. Read our staff stories here and see how our staff display our values every day.
We commit to inclusion, equality and diversity and we welcome applications from all parts of the community. Family Fund is a Disability Confident Leader. We will invite to interview all disabled applicants who meet the requirements for the role. If you have a disability, and are happy to let us know, please highlight this in your covering letter. We have also signed the Armed Forces Covenant and we welcome applications from the Armed Forces Community.
How to apply
When you’re ready to apply, complete the online application and submit a CV and a covering letter. Your letter will need to explain skills, experience and qualities that match the job description.
For more information, please read and download the job description.
The successful candidate must complete pre-employment checks that meet the Baseline Personnel Security Standard. This includes a requirement to undergo a right to work check and employment history verification.
Our mission is to make life better for families raising disabled and seriously ill childen.
The client requests no contact from agencies or media sales.
Role Purpose
Responsible for helping to ensure the effective delivery of the Regional Fundraising strategy in relation to generating sustainable income from third parties and campaigns. You will primarily focus on recruiting support from community groups and associations, businesses and individuals across the North as well as supporting the growth and diversity of the challenge events portfolio.
You will plan, market, deliver and grow your portfolio ensuring all objectives, financial and non-financial are achieved, with an active focus on cost-effective ideas, growth and contingency plans.
Working closely with our service delivery teams across the UK to develop fundraising lead networks, building a robust and community driven income pipeline. You will build powerful, local relationships across your region, and ensure every supporter has an exceptional fundraising experience.
Main Responsibilities
· Support the development and implementation of a fundraising plan to maximise income generation across the designated area, in line with the overall fundraising strategy
· Build knowledge of Child Bereavement UK supporters in the area and develop a community of supporters who have a tangible relationship with our work
· Build relationships with individual supporters, community organisations, faith groups, schools and education facilities, regional corporates and challenge event participants
· Contribute to the development of annual income and expenditure budgets, monitoring results and contributing to regular reforecasts, mitigation and contingency planning to ensure budget is achieved.
· Attract new support and nurture and develop existing support by providing excellent stewardship to maximise supporter journey, value and retention and in-turn income.
· Work alongside the Head of Regional Fundraising and Challenge Event team to develop and promote successful and engaging off-the-shelf fundraising initiatives, campaigns, and challenge events to engage and encourage potential supporters, using research to spot trends and popular initiatives.
· Work collaboratively with the Challenge Event team and Communications team to develop and implement marketing and social media plans for all events/activities.
· Analyse the potential risks and benefits of fundraising events/activities considering risk, time/cost ratios, and overall ROI, to focus effort accordingly.
· Ensure all associated activities are compliant with charity law, regulatory requirements, and best practice, including Data Protection Act and GDPR.
· Develop and follow processes and systems to ensure the effective management of all relevant information, including maintaining and assuming responsibility for accurate information on the charity’s Sales Force database and the community section of the website.
· Work with the Head of Regional Fundraising to recruit Fundraising Committees across the region
· Support with the recruitment of Community
Person Specification
Essential
· Ability to self-motivate and organise yourself to manage multiple priorities, to set and meet deadlines in order to keep projects moving forwards
· Experience in at least one of: fundraising, sales, partnerships, business development, or community engagement
· Confidence and experience in public speaking, both offline and online, and demonstratable ability to represent a cause to a wide range of audiences
· Outstanding relationship-building skills and an ability to manage stakeholder relationships effectively and creatively
· Experience of working to targets and managing budgets
· A positive, proactive approach to problem-solving and collaboration
· Confidence working independently and as part of a team
Desirable
· Experience in community fundraising or charity income generation
· Experience of delivering a regional-focused role in the same geographic area
· Experience of managing and supporting volunteers
· Familiarity with CRM systems and data management
Benefits
· 28 days’ holiday plus bank holidays (pro rata if applicable) with increase for long service.
· TOIL for our hours work.
· Contributory pension scheme.
· Company sick pay.
· Employee Assistance Programme.
· Life assurance.
· Training loans.
· Enhanced family friendly policies.
Recruitment Timetable
Application deadline: 26th July 2026 at midnight
We reserve the right to close the vacancy early if we receive a high number of applications for the role before the closing date.
The client requests no contact from agencies or media sales.
Join our growing team in a varied role supporting reporting, onboarding, quality assurance and service development, helping us deliver an exceptional experience tothe UK's leading charities.
The Opportunity
At Social AF, we’re proud to be one of the UK’s leading social media moderation agencies for the third sector. Working with some of the biggest household names, we support regional, national and international charities to create safe, vibrant, and engaging online communities that protect their brand reputations and empower their supporters.
From community management to supporter experience, we’ve helped our charity partners raise over £40 million. As our reputation and client base continue to grow, we’re seeking a Social Media Operations Officer to support the day-to-day delivery and ongoing development of our Social Media Moderation service.
Role overview
This role will play a vital part in ensuring our charity partners receive a high-quality, insight-led service while providing additional support to our team of moderators and Team Leaders.
The successful candidate will work closely with the Social Media Moderation Manager and wider leadership team to support operational delivery, reporting, onboarding, quality assurance, and administrative processes across our portfolio of charity accounts.
The role would suit an organised, proactive individual with strong attention to detail, excellent written communication skills, and a genuine passion for supporting charities and online communities.
Key Responsibilities
Reporting and insights
Produce weekly, fortnightly, monthly, and campaign reports for charity partners.
Collect and analyse moderation data across accounts, including response rates, hidden content, escalations and key themes.
Gather standout comments, community feedback and examples of positive engagement for inclusion within reports.
Support the development of benchmarking documents and trend analysis across accounts.
Prepare meeting notes and action logs following account meetings.
Moderator support
Assist with onboarding new moderators, including arranging inductions and sharing key documentation.
Support the creation and maintenance of moderator handbooks and guidance documents.
Identify recurring learning themes and help coordinate quality assurance and development activity.
Work alongside Team Leaders to ensure they - and moderators - have the information and resources needed to deliver excellent moderation.
Account administration
Support the onboarding of new charity partners, including helping to create and maintain moderation packs.
Keep account guidance documents, FAQs, escalation processes, and key contact information up to date.
Assist with meeting preparation, minute-taking and action tracking.
Ownership of rota administration and maintain awareness of moderator availability.
Coordinate internal documentation and process improvements.
Service development
Contribute ideas to improve the efficiency and effectiveness of the Social Media Moderation service.
Support the creation of internal resources, templates and standard operating procedures.
Assist with projects aimed at enhancing moderator wellbeing, training, and development.
Shadow account management activities with opportunities for future progression within the agency.
Progression opportunities
The role offers opportunities to develop skills in account management, client relationships, moderation strategy, reporting, training and service development, with the potential to take ownership of selected charity accounts in the future. As a growing agency, new opportunities and responsibilities naturally emerge, offering scope for progression for those who are proactive, demonstrate initiative and consistently deliver excellent work.
Please note that to be considered for this role, you must have at least 18 months' experience working directly for a charity/non profit, within the social media/communications team.
To apply, please use the "Apply Now" function on this advert. You will be asked to submit your CV, along with answers to the following questions:
- Do you have at least 18 months’ experience working directly for a charity/non profit, within the social media or communications team
- Please tell us which social media moderation tools and platforms you've worked on
- We'd love to know why you'd like this role, and why you'd be the best person for it
The client requests no contact from agencies or media sales.