Head of campaigns policy jobs

This is an opportunity to step into a rewarding & influential role that supports our Head of GINA to lead, grow & nurture GINA effectively. Encompassed by general duties, your role will revolve around offering support with 3 core pillars:

1. Grants & Funding

2. Business Development & Trading Income

3. Partnerships & Communications

The role blends income generation with relational working & creative communications to elevate visibility, strengthen engagement & enhance sustainability.

This varied role is an opportunity for you to gain exposure to a diverse array of areas involved in the leadership & management of a non-profit organisation. This role will encompass continual opportunities for ideas, creativity & exploration.

Salary: £29,064 (NJC 13) pro rota (plus pension contribution if applicable)

Hours of work: 16 hours a week (working days & times to be determined)

Location: Birmingham City Centre with remote working

Deadline: rolling

Please note, opportunities are open to women only (Exempt under the Equality Act 2010 Schedule 9, Part 1)

For more information & to apply, head to our GINA website. 

Main Duties & Responsibilities

Grants & Funding

To identify & secure grants to support our core support provision.

· Researching, identifying & pursuing grants & funding opportunities.

· Leading in the preparation & submission of high-quality small grant, bids, proposals & funding applications.

· Offering support with the preparation & submitting of high-quality large grant, bids, proposals & funding applications.

· Supporting the development of grant reports, impact summaries, outcome reporting & funder communications.

Business Development & Trading Income

To increase our support offering & trading/unrestricted income to enhance sustainability & meet the needs of women subjected to sexual violence & abuse. 

· The development, implementation & management of new & existing services, products & resources.

· To identify strategies, opportunities & ideas for growth, greater social impact, income generation & income diversification.

· Exploration of new revenue models & earned-income opportunities.

· To lead on projects associated with trading income generation & diversification.

Partnerships & Communications

To enhance our partnership working & communications to nurture supportive relationships in our community.

· Establishing, developing, maintaining & cultivating strong partnership working with individuals & organisations that support our work (including educational institutions, corporates, non-profits & other organisations).

· Nurturing partnerships to raise awareness of our work & enhance associated income opportunities.

· Developing partnership models, value propositions & partnership packages tailored to prospective supporters that facilitate support delivery, community engagement & organisational growth.

· Supporting co-design initiatives where appropriate with partners & beneficiaries.

· Supporting with marketing & communications tailored across platforms to our supporters & partners.

· Supporting with strategic marketing, communications & social media activities.

General

· Contributing towards creative idea exploration surrounding the growth & expansion of GINA, services, products & resources.

· Monitoring trends in the non-profit sector funding landscape including philanthropic shifts, corporate social responsibility & community needs.

· Collaborating & supporting with the line management of relevant volunteer teams to support with the above activities.

· Ensuring lived experience remains centred within all activities & continuously exploring opportunities for involvement & infusion of lived experience.

· Representing GINA at events (occasional travel)

· Undertaking any other duties as required by GINA (including, but not limited to operational & administrative tasks).

Key Responsibilities   

To work closely with the Evidence & Advocacy Manager (EAM) to develop and implement a series of impactful evidence and research projects that support our advocacy messaging, as well as internal and external learning for inclusive programmes and advisory work. These projects will build on established workstreams alongside developing new ones to maintain and extend CBM UK’s evidence base.

Disability Evidence, Policy Research and Learning  

With EAM support the ongoing CBM UK Research and Evidence workstream, through:

1. Translating evidence from our programming countries and projects to produce and contribute to a range of resources to influence FCDO and other stakeholders. Tasks to include managing and maintaining established outputs, such as the CBM UK Project Evidence Briefs and Disability Voices paper series, generating new thematic papers, as well as policy and position papers to enhance effective advocacy submissions, briefing notes, blogs and other messaging on key disability rights issues.   
2. Working collaboratively within CBM UK and across CBM Global to help develop and to deliver new policy research, drawing on mixed methods and data sources including national and international databases, using qualitative approaches including participatory or citizen generated data, and new empirical work.
3. Supporting Programme staff to improve impact and learning practice in CBM UK funded projects, provide technical support for the implementation of programme related research and data collection, including MEAL.
4. Providing technical research support into the development of proposals for new grant funded projects, and, where successful, support the management of subsequent research projects. 
5. Keeping abreast of new research and publications on key themes and priority concerns within the CBM UK Advocacy and Influencing Strategy, taking into consideration sector trends and developments, and ensure this is disseminated to relevant staff within the CBM UK Team. 
6. Keeping watch on UK policy environment and conducting research and analysis to support CBM UK advocacy messaging on disability and human rights.

Dissemination and Communications 

1. Maintaining and developing internal knowledge management systems for research and information on disability inclusion and rights, and related areas, to be used by Advocacy, Programmes and Fundraising & Communications teams.
2. Ensuring communication plans are developed with CBM UK and Global Federation colleagues for CBM UK evidence outputs.
3. Maintaining the Advocacy and Influencing pages of the CBM UK website ensuring rights-based communication and focus to support CBM UK and Global campaigns.
4. Liaison with Fundraising & Communications colleagues to amplify media stories, case studies and compelling evidence from country programming for advocacy purposes.
5. Participation in and building good relationships with UK-based disability and development networks, including relevant research networks and membership of the BOND Disability and Development Group. 
6. Supporting the professional publication and printing of CBM UK outputs, for dissemination at advocacy engagements and public events.

Other    

1. Work with other CBM UK teams to maximise cross fertilisation opportunities and integrated working.  
2. Help develop a culture of enthusiasm and success, reflecting the ambitions of CBM. Play an active role across CBM, promoting positive working and innovation. Ensure that the values of CBM UK are understood by external partners and always reflected in communications.  
3. Identify opportunities to initiate and contribute to new initiatives and events, both within CBM UK and externally. 
4. Provide briefings and analysis for the CEO and other Leadership Team members where appropriate. 
5. Carry out any other duties as required by the Evidence & Advocacy Manager, Director of Advocacy, and CEO.  

About us:

Drinkaware is a leading charity concerned with reducing harm from alcohol. We do this by providing impartial, evidence-based information, advice, and practical resources; raising awareness of alcohol harms; and working in partnership with others to deliver behaviour change through our tools and interventions. The Trust is funded primarily through voluntary, unrestricted donations from alcohol producers, wholesalers, and on- and off-trade retailers, but acts entirely independently.

If you’re passionate about making a difference and thrive in a role where no two days are the same, we’d love to hear from you.

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About the role:

As our Operations and Programme Support Executive, you’ll play a vital role in keeping our Operations and Programmes team running smoothly. From managing enquiries to supporting projects and events, your contribution will help us deliver our mission effectively and inclusively.

Your responsibilities will include:

• Providing responsive, professional support to customers and stakeholders.
• Coordinating project administration and logistics for key initiatives.
• Assisting with digital product support, including app-related queries and liaising with external agencies.
• Collecting and reporting feedback to help us continuously improve.
• Offering general administrative support, from scheduling meetings to processing invoices.

This is a role for someone who enjoys variety, takes pride in delivering excellent service, and values collaboration.

_____________________________________________________________________________

About you:

We welcome applications from people of all backgrounds and experiences. You’ll bring:

• Strong customer service skills and a proactive approach to problem-solving.
• Excellent organisational abilities and attention to detail.
• Confidence working with digital tools and collaborating with external partners.
• Clear communication skills and a team-focused mindset.

Experience in financial administration or e-commerce support is a bonus, but not essential. If you meet most of the criteria and are excited about the role, we encourage you to apply.

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Why join us?

At Drinkaware, we value our people and offer a supportive, inclusive environment where everyone can thrive. You’ll enjoy:

• Hybrid Working (two days a week in the office)
• 30 days annual leave (plus Bank Holidays)
• Bupa health cover
• Matched company pension scheme
• Life assurance cover
• Wellbeing and learning grants
• Perks and discounts platform

…and more.

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Ready to make an impact?

Apply today and help us work together to reduce alcohol harm across the UK.

For full information please refer to the attached job description, our applicant privacy policy and read more about Drinkaware on our website.

All candidates must be eligible to work in the UK and provide proof of your right to work in the UK.

Closing date: 9am, Wednesday 7 January 2026

Expected Interview date: 23 & 26 January

We are committed to equality, diversity, and inclusion and welcome applications from all communities. If you need adjustments during the recruitment process, please let us know.

No agency support is required

Hours: 37.5 hours per week (negotiable and could be job share).

Contract: Fixed-term until 31.03.27.

Location: Hertfordshire - Working from home with options to work within local authority co-located spaces and expectations that there will be regular travel across the county to SafeLives offices in London & Bristol plus other locations across the UK as required.

Benefits: Travel expenses and subsistence provided for travel away from home, 25 days annual leave + bank holidays, contributory pension scheme, access to Employee Assistance Programme, childcare voucher and cycle to work scheme.

Hertfordshire County Council (hereby, The Council) and the Hertfordshire Domestic Abuse and Violence Against Women and Girls Partnership (hereby, the Partnership) are committed to strengthening the response to domestic abuse across the county. It is their ambition that anyone subjected to domestic abuse has access to right support for them, at the right time. The Council believe that those with lived experience, who may also have experience of using services, should have a say in how they are designed, developed, and commissioned.

The existing Co-Production Panel forms part of the Partnership’s governance structure, acting as a critical friend across the Partnership and supporting the delivery of the County’s Partnership Hertfordshire Domestic Abuse Strategy 2022-2025. The full Hertfordshire Domestic Abuse Strategy and Strategy Plan on a Page are published on the Domestic abuse posters, leaflets and strategy section of the Herts Sunflower Website.

SafeLives have been commissioned to facilitate the Partnership’s Co-Production Panel and support the development of a network of survivors with lived experience of domestic abuse in Hertfordshire, through their Authentic Voice practice model.

Key purpose of role:

• To truly transform the response to domestic abuse, we must place the experience of survivors at the heart of everything we do.
• Supporting the organisational commitment of SafeLives, and that of the Partnership, to Authentic Voice.
• Working within the Innovation team and alongside the Partnership to develop an influential panel, a powerful approach to gathering and amplifying survivor voices, challenging ‘them and us’ attitudes, you will have the skills and values to support and engage with survivors of domestic abuse.
• Coordinating the implementation of the Authentic Voice principles, embedding co-creation throughout the work of the Partnership.
• Establishing creative ways to reach out to survivors across Hertfordshire including those who have increased vulnerability or multiple disadvantage, those who are marginalised and others who have not yet found their voice.
• Ensuring all who want to have their voice heard, are heard and that what we learn from their lived experience shapes the response to domestic abuse in Hertfordshire and nationally.
• Demonstrating the value of expertise by experience to influence all stakeholders, breaking down perceptions of ‘them and us’ and uniting voices of experts by experience to keep families safe and end domestic abuse.

Further information about the role can be found in the Job Description which includes the Person Specification. 

If you believe you have the qualities we have described, please take a look over the full job description and submit your 500-word cover letter and CV.

Closing date: 9.00am on 12th January 2026.

Interviews: w/c 12th January 2026.

As part of our commitment to become a Disability Confident Committed employer we are happy to accept alternative applications such as video, voice note etc

Please note that SafeLives reserves the right to close campaigns early if we receive a high volume of applications. To ensure your application is considered, we encourage you to apply as soon as possible, as no further applications will be accepted once the recruitment campaign has closed.

Location:  Hybrid working - Part London office-based and part home working. The post holder will work a minimum of one day a week in the office. 

Salary: £31,800 per annum 

Hours: 35 hours per week 

Closing date: Tuesday 13 January 2026 at 10.00am 

Interview date: Wednesday 21 January 2026 

This is a 6-month fixed-term maternity cover. 

Who we are looking for 

Breakthrough T1D is the UK’s leading type 1 diabetes charity, dedicated to funding research, advocating for change, and supporting the T1D community. A year into our exciting rebrand from JDRF to Breakthrough T1D, we’re looking for an enthusiastic and motivated Corporate Partnerships Officer to help us build on this momentum. 

An experienced corporate fundraiser or business to business sales professional, you will have generated income from partnerships before in similar roles. You will be target focused and able to use a wide range of corporate and commercial products to secure, retain, develop and grow long term income generating partnerships. You will be ever-curious, always seeking to improve your skills and adopt new approaches. 

Experience required 

You’ll have previous experience of: 

• working in fundraising or experience of working in an income generating position in a client facing role 

• developing relationships with key clients and individuals 

• managing multiple client accounts in a commercial and/or charity setting and maximising income from these through proactive stewardship 

• researching and developing new business opportunities 

• the development and delivery of compelling proposals, presentations and pitches 

About Breakthrough T1D 

Breakthrough T1D is the world’s leading charitable research funder into type 1 diabetes, improving lives until we find the cure. We are dedicated to our 400,000 strong type 1 community in the UK and work closely with our international affiliates across the world, including the US, Canada and Australia. 

You will find a vibrant atmosphere and spirited team at Breakthrough T1D, always striving to make a difference to people living with type 1. 

Employee benefits 

As an employer we offer: 

• Hybrid working arrangements 

• Flexible working and will consider compressed hours 

• Generous annual leave entitlement – 25 days per year plus bank holidays for full-time staff with leave increasing after three and five years’ service 

• Health cash plan that allows you to claim for some treatments such as dental, optical and physiotherapy treatment 

• Season ticket and cycle loan 

• Pension scheme 

• Family-friendly policies – maternity, paternity, adoption and shared parental leave at enhanced rates 

• Personalised training to suit your career aspirations and professional development 

Breakthrough T1D is an equal opportunity employer, we welcome applications from all individuals regardless of race, gender, disability, religious belief, sexual orientation or age. 

At Breakthrough T1D we do understand that AI (Artificial Intelligence platforms like ChatGPT) can be a useful tool for candidates to assist in applying for our roles. We ask that applicants do ensure their authentic voice is present, and we look forward to seeing examples of your specific experience. 

Join the RCR Learning Team as our Operations Officer and play a pivotal role in driving operational excellence and innovation. This is a central position supporting the team’s strategic objectives, governance, and day-to-day activities. You’ll lead operational improvement projects, manage key business processes, and deliver outstanding customer service to both internal and external stakeholders.

What You’ll Do
As Operations Officer, you’ll be at the heart of our operations, ensuring the team runs smoothly and efficiently. Key responsibilities include:

• Operational Leadership: Streamline daily activities, embed standard operating procedures, and drive efficiency improvements.
• Governance Support: Oversee governance structures, lead secretariat duties for committees, and ensure compliance with RCR policies.
• Project Management: Scope, initiate, and deliver projects aligned with strategic objectives, managing risks and timelines effectively.
• Data & Reporting: Manage CRM systems, produce evaluation reports, and ensure compliance with data protection legislation.
• Recruitment & Onboarding: Support recruitment of staff and voluntary contributors, ensuring a welcoming and consistent experience.
• Collaboration: Work closely with colleagues, subject matter experts, and external partners to deliver high-quality learning experiences.

About You
We’re looking for someone who:

• Has strong project management skills and thrives in a dynamic environment.
• Brings a proactive, solution-focused approach to operational challenges.
• Is passionate about continuous improvement and innovation.
• Communicates effectively with senior stakeholders and external partners.
• Has experience managing systems, processes, and governance activities.

Why join us

• Make a difference to the lives of Doctors and the specialities they work in every day!
• Hybrid working (60% working week can be done remotely)
• Modern working environment
• Equipment provided to work from home
• Generous annual leave allowance
• Excellent pension scheme
• Interest free season ticket loan and cycle to work scheme
• Employee Assistance Programme

Inclusive Boards is delighted to be supporting Lambeth Links in their search for their CEO.

Lambeth Links is a small charity with a big ambition: to be a central point of rallying, communication and advocacy for the LGBTQIA+ Community who live, work and socialise in Lambeth – the largest borough in London. The organisation aims to strengthen the links between individuals and groups while also highlighting the many issues that continue to adversely affect the community.

Lambeth has a deep and rich history of LGBTQIA+ activism. From being home to founding members of the Gay Liberation Front (GLF) to hosting Europe’s first EuroPride in Brixton in 1992, the borough has long been the beating heart of the LGBTQIA+ Community. Lambeth Links exists to continue that legacy of championing collective voice and driving forward change.

As CEO, you will lead the operational and strategic running of the charity, make sure that the organisation runs well every day and that it has the people, systems and income to grow.

The ideal candidate will have :

• Significant experience of leading at senior level in a charity, social enterprise, public or community organisation. This might be as a Chief Officer, Director or Head of a significant function with clear accountability for people, budgets and organisational performance.
• Experience of working directly with or supporting a Board of Trustees or similar governing body, including preparing papers, giving honest advice and implementing decisions.
• Experience of organisational development or change, for example improving systems, structures, culture or ways of working in a small organisation.
• Understanding of the issues faced by LGBTQIA+ people, including those who are Black or from other communities of colour, disabled people and people with insecure immigration status, and a commitment to intersectional practice.

​​​​How to Apply

If you wish to apply for this position, please supply the following by 11.59pm on 18/01/2026:

• A detailed CV, setting out your career history, with responsibilities and achievements. 
• A cover letter (maximum two sides of A4) highlighting your suitability for the role. Please explain how you meet the essential criteria and give one or two examples that show how you have already operated at, or very close to, Chief Officer level. For example, leading an organisation or major function, managing whole organisation budgets or income plans, or steering a Board or governing body through a key decision. 
• Details of two professional referees together with a brief statement of their relationship to you and over what period of time they have known you. Referees will not be contacted without your prior consent.

To find out more and received the Candidate Information Pack, request support when applying, or have an informal confidential discussion before applying, please get in touch with Inclusive Boards.

Programme Coordinator

Full time, 18 month contract with 6 months’ probation.

This role will work at the heart of NEF’s major programmes, supporting the team to turn bold ideas, robust research and community power into real-world change to build a new economy that works for people and planet.

The role will primarily support the delivery of NEF’s major programmes including Homes for Us and Reclaiming our Regional Economies (RORE). Homes for Us is an alliance made up of grassroots groups, tenants unions and charities. It enables different parts of the housing movement to campaign and work together. Similarly, RORE works with leading new economy organistations, local communities and regional and local authorities to transform regional economies.

In supporting these programmes you would be helping communities and social movements to win lasting and systemic change. 

You will work closely with programme managers, organisers, grassroots movements, external partners and stakeholders to help ensure programmes deliver to time, task and budget. It is a varied role where you’ll switch between a wide range of context and tasks, working closely with and reporting to the Head of Impact and Performance.

Role: Programme Coordinator
Hours of work: Full Time (32 hours per week under NEF’s Shorter Working Week)
Salary: £35,845
Location: London/South East (in-office minimum two days per week)
Contract type: 18 month fixed term contract 

How to apply

Deadline for applications: midnight, 18th January 2026
Interviews:  First stage interviews offered on either the 27th or 28th January with second stage in-person interviews on 2nd February.
Start date: ASAP

To apply, please send your CV and responses (in Word format) to the following two questions:

1. Why are you a great hire for this role and for the New Economics Foundation, with reference to specific project work (max 500 words) 
2. What do you think are the three most important skills for this role?  (max 150 words) 

Please also complete the Equality and Diversity monitoring form.

You must be eligible to work in the UK, as we are unable to sponsor visas.

NEF is committed to equal opportunities, and we particularly welcome applications from people under-represented in research and policy — including Black, Asian and minority ethnic candidates; disabled people; LGBTQIA candidates; people with mental health conditions; and those from working class backgrounds. We also strongly encourage applications from anyone who is prepared to learn and grow on the job, and stress that past think tank experience is not required.

As users of the disability confident scheme, we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy.

Are you passionate about making a difference in people’s lives, and supporting staff to ensure people receive person-led, holistic, trauma-informed support on their journey out of homelessness? Do you have perseverance, and a commitment to never give up hope in people?

Our Supported Housing and Emergency Accommodation Service is funded to provide support to those with multiple and complex needs who are experiencing, or at risk of experiencing homelessness, located in close proximity within Gateshead:

• Two supported housing sites; one 8 bed, one 6 bed, both staffed 24 hours.

• Six self-contained properties forming the emergency accommodation element of the service.

Our properties are places of safety, Psychologically Informed Environments (PIE), from which we work with individuals. We aim to provide accommodation and support that helps people find self-worth and the belief that they deserve a better future, before moving them on safely and successfully, therefore reducing homelessness and the on-going risk of homelessness. To join us you will need to demonstrate an understanding of the complexity of needs related to homelessness, especially mental ill-health, alcohol and substance misuse and offending, and a working knowledge of Safeguarding in this context. You will be able to work calmly under pressure, flexibly,  and using your own initiative to problem solve in a demanding environment. You will be able to effectively line manage staff, work in close partnership with external partners, and be able to monitor and effectively oversee the day to day running of the service, in line with organisational ethos and values.

In return, you will benefit from a supportive, creative environment and have the opportunity to develop your knowledge and skills. We are a growing charity, and we believe staff are the foundation stone to the success of the charity and so we do everything we can to make sure they feel valued, supported, engaged and developed. 

Oasis Community Housing is a Christian response to homelessness and disadvantage, providing housing, support and other specialised services. Our vision is for everyone to be part of a community where they are included, belong and have what they need to reach their God-given potential. As part of our strategy for growth and development, we are embarking on an ambitious journey to develop our culture of co-production. We want to share power and responsibility with those accessing our services in meaningful, safe and accessible ways, and to create an environment where everyone can contribute. 

We welcome applicants from all faiths or none, but it is important that all employees understand and sympathise with the Christian ethos of Oasis Community Housing.

This is a brand-new role with big potential. We’re looking for an experienced community fundraiser who’s excited to build something meaningful for Possability People.

You’ll lead local community and corporate fundraising, spark supporter engagement, and drive income through events, partnerships, and donor initiatives. You’ll also coordinate trust and foundation applications, support individual giving, and play a part in major donor work.

Working closely with teams across the charity, you’ll help shape fundraising that truly reflects our values and fuels our future growth.

Why we’re recruiting

We’re creating our first dedicated Fundraising Officer role to boost community fundraising, grow local partnerships, and coordinate income from trusts, foundations, individual donors, and corporate supporters. You’ll be the go-to person for bids, working with project leads and the CEO to spot opportunities and move applications forward.

With strong local relationships and a respected reputation already in place, we’re ready for someone who can turn that potential into a steady, sustainable pipeline of support. This is a hands-on role with real autonomy, perfect for a fundraiser who enjoys building structure, nurturing supporters, and driving results while helping shape the charity’s wider fundraising direction.

Day-to-Day Overview

You’ll spend your time out and about in the community, planning and running fundraising events like fun runs, afternoon teas, and seasonal campaigns, while being the face of Possability People. You’ll also act as the central point for coordinating bids and grant applications, working closely with Project Leads and the CEO to ensure opportunities are identified, tracked, and progressed. Alongside this, you’ll manage local corporate partnerships and sponsorships, building relationships that support our events and wider fundraising activity. This is a hands-on, mid-level role where your experience and initiative will shape how our fundraising operates and grow our income locally.

Why work for us?

Working for Possability People means being part of something bigger than just a job. You’ll help improve the lives of disabled people while enjoying a supportive, inclusive workplace that values your wellbeing and development. We offer generous holidays, flexible working, a pension scheme, and excellent learning opportunities. You’ll be supported through regular supervision, wellbeing initiatives, and access to free counselling and mental health support. As a Disability Confident employer with strong quality standards and a genuine commitment to inclusion, we’re proud to create a place where everyone can thrive, feel valued, and make a real difference every day.

Salary:  £35,000 (pro-rata: £21,000 for 21 hours, £28,000 for 28 hours)

Department:Core

Line Managed by: Chief Executive Officer

Holidays: 28 days plus Bank Holidays (pro rata for part time staff: 21 hrs = 17 days, to 28 hrs = 22.5 days)

Working Hours: 21 hrs (0.6 FTE) to 28 hrs per week (0.8 FTE) (to be agreed)

We’re open to the role being between 21 and 28 hours a week because finding the right person matters most. We’re very happy to chat about how those hours could work for you while still meeting the needs of the role. Whether you’d prefer to spread your hours across five days, start a bit later, or work longer days over fewer days, we’re open to a range of options. The role includes attending events and travelling around the local area, and there are also opportunities to work from home for part of the week.

About Possability People 

Possability People is a pan-impairment disability charity based in Brighton. We work with people with a number of health conditions, including mental health and neurodivergent conditions, as well as with older people.

Salary: £33,765 - £37,000 per annum depending on experience.

Hours: Full-time and permanent. 35 hours per week

Place of work: Hybrid with a minimum requirement of 12 in-person days per annum. In addition, there will be a requirement to attend site visits, conferences and events as required.

Join Our Team!

We’re looking for someone to join us on a permanent basis in the New Year to support the delivery of the charity’s research aims in accordance with the research strategy.  This includes our programme of grants, working with networks and partners to drive increased investment in research for people with Crohn’s and Colitis and our work to support increased patient and public involvement in research.

About Us

We're the UK's leading charity for Crohn's Disease and Ulcerative Colitis.  Right now, an estimated 500,000 people in the UK are living with a lifelong disease many people have never heard of and for which there is no known cure. Because of the stigma and misunderstanding surrounding these diseases, thousands of people are suffering in silence. But we’re here to support and champion their cause and our ambitious plans will help to make a real difference.

About You

You’ll have experience of research administration or management at a University, Research Institute or funding organisation and of supporting patient and public involvement in research or as part of quality improvement projects in a UK-wide healthcare context.  You’ll  have proven communication and team-working skills and can evidence your ability to horizon scan and network to keep up to date with research and quality improvement developments. We’re looking for candidates who ideally have experience of working in health/science research environments and a knowledge of project management methodology. A knowledge of the needs of people affected by Crohn’s and Colitis would also be an advantage.

If you like the sound of our role then this could be an opportunity to join a leading charity as we enter the next stage of growth and expansion.

Please see our Recruitment Pack for details of our full Job Description and Person Specification.

Our Location

We are based in Hatfield, Hertfordshire, so we are easily accessible by road and rail. In this role, there is plenty of scope for a hybrid approach working from home,  although there will be times when you will need to be at face-to-face meetings in Hatfield or across the UK. There is a requirement for you to attend a minimum of 12 in person days a year, including two Directorate meetings and the charity’s mandatory ‘All Staff Together’ days which take place four times a year at our offices in Hatfield or a location in London. In addition, there will be a requirement to attend site visits, conferences and events as required.

Benefits

• 25 days’ annual leave plus bank holidays, increasing one day per year up to 30 days
• Salary Sacrifice Pension scheme
• Flexible working options
• Enhanced maternity, adoption and paternity pay
• 24/7 Employee Assistance Programme
• Wellbeing programme
• Interest free loan for season tickets
• Cycle to work scheme
• Free parking and secure bike locks at the Hatfield office
• Training and development financial support and/or study leave
• Performance review and development scheme

We are an inclusive employer and offer equal opportunities to all regardless of an individual’s age, disability, gender identity, marriage or civil partnership status, race, religion or belief, sex and sexual orientation.

We are not a licensed sponsor at this time. Any offer of employment will be made subject to the applicant residing in the UK and a valid right to work in the UK being provided.

We will not be accepting any contact from Recruitment Agencies or Media Sales

Job summary

Job title - Fundraising and Membership Officer

Responsible to - Fundraising Operations Manager

Salary - £24,645 - £26,275 FTE per annum (pro rata) 

(£19,716 - £21,020 actual)  Exact salary dependent on experience

Hours of work - Part time - 28 hours per week (0.8 FTE).  We consider part-time/job-share and flexible working requests

Annual leave - 30 days + 8 bank holidays per year pro rata

Location - This role is hybrid - split between home working and our Bristol office.  You will be required to work a minimum of 50% of your hours from the office each week.

Job purpose

This role will underpin the operation of our fundraising and membership programmes, with a mixture of public facing interactions and focused operational, database work.

Our long-standing membership scheme is an integral part of our fundraising at Action for ME, and we are fortunate to have a generous membership base of over 3,000 loyal supporters. You will be the main point of contact for our members, ensuring they feel valued and connected to our work, as well as supporting efforts to increase our current membership.

You will also be responsible for the smooth running of crucial operational processes for our membership, trading and individual giving income streams, both during fundraising campaigns and day to day. With a commitment to continuous improvement of these systems, you will help us to increase the efficiency and quality of our stewardship, retain our donors and bring in new supporters.

Key duties

Membership

• Be the main point of contact for our members and provide high quality stewardship over the phone, by email and by letter, always ensuring consistent and high-quality communication.
• Be responsible for delivering operational tasks relating to the membership scheme and improving their efficiency. Including, but not limited to, gift importing and processing, data administration, thanking members, processing renewals and sending out renewal reminders.
• Work with the Fundraising Operations Manager and our Senior Supporter Engagement Officer to monitor the performance of the membership programme and support its growth.
• Maintenance and creation of the mailing lists for our membership magazine, InterAction.  Assist with the distribution of the magazine across all channels (post, email, audio).

Individual Giving & Trading

• Ensure that gifts are processed, recorded and thanked appropriately in a timely manner; and that database records are kept up to date, in line with fundraising data regulations.
• Assisting with the administration of our Winter and Spring raffles and Lottery programme.
• Work with the Fundraising Operations Manager and the wider team to maximise fundraising potential using data and donor insights/feedback.
• Maintain a high standard of data quality and record keeping on our database, ensuring our fundraising processes and procedures are applied in line with all regulatory and governance requirements including GDPR and those of the Fundraising Regulator.
• Processing all outgoing post for the Fundraising team, including online shop orders, from our Bristol office. Complete other office-based tasks as required.  You will be required to work at least 50% of your hours from the office.
• Work alongside the fundraising team to deliver our strategy and workplans, including involvement in projects and fundraising campaigns as required.

Other duties

• To attend and contribute constructively to team meetings and other meetings as required
• To positively promote the work and activities of Action for ME at all times
• To contribute to the team’s overall strategy delivery, annual planning and budgeting.
• To undertake any other reasonable activity in line with the responsibilities of the post as requested by the Fundraising Operations Manager, Director of Fundraising & Development or the Chief Executive.
• Act as an advocate for the Charity and its work.

Person Specification

Experience and knowledge

• Demonstrable experience in building relationships with customers or stewarding supporters and donors.
• Experience using Microsoft Excel for work, including basic excel functions, basic formulas and list tools.
• Experience of using a CRM database, preferably Raiser’s Edge
• Minimum 2 years previous fundraising experience (desirable)

Skills and Behaviours

• A confident multitasker who is comfortable dealing with a variety of enquiries and managing a varied workload.
• Excellent verbal communicator, skilled in engagement, empathy and interpersonal skills.
• Excellent written communication skills including creating reports to measure progress.
• Ability to use own initiative, solve problems, work independently and to work well in a team.
•  An understanding of data protection including UKGDPR
• Strong IT skills, including the ability to use Microsoft Office, databases and web-related programmes and software.
• An understanding of ME and the impact on people affected by it (desirable).

Attitudes and values

• Enthusiasm
• Integrity
• Resilient

Key competencies

• Effective communicator
• Results driven
• Attention to detail

Position: National Services Volunteering Officer
Type: Full-time (35 hours a week), permanent
Location: Office-based in London with flexibility to work remotely
Salary: £26,384* per annum plus excellent benefits
Salary Band and Job Family: Band 1, charity

*you’ll start at our entry point salary of £26,384 per annum, increasing to £28,033 after 6 months service and satisfactory performance and to £29,682 after a further 6 months.

About us

We make sure people living with MS are at the centre of everything we do. And it’s this commitment that unites us across the UK.

Our strategy is based on what people affected by MS have told us is important to them. It gives us a clear and determined focus. 

Our work is based on the hopes and aspirations of our MS community. Together we campaign at all levels, fund ground-breaking research and provide award winning support and information. 

Our people are our greatest asset and the key to our success. We offer a vibrant, progressive working environment where you'll be able to make a difference.

About this job

We’re looking for a passionate and organised individual to support volunteers who deliver our national services. This is a fantastic opportunity to help create a positive, inclusive, and safe volunteering culture that empowers volunteers to provide impactful support.

About the role

As National Services Volunteer Officer, you’ll support around 50 volunteers who contribute to our peer support services, virtual community services, and support hub. You’ll play a key role in recruiting, training, and developing volunteers, ensuring they feel valued and confident in their roles. You’ll also work closely with service delivery teams to maintain high standards of wellbeing, safety, and recognition for volunteers.

What you’ll do

• Recruit, train, and provide ongoing support to volunteers delivering national services.
• Offer day-to-day guidance and feedback, ensuring volunteers deliver safe and effective support.
• Manage volunteering rotas for the virtual support hub and maintain accurate records.
• Collaborate with teams to ensure volunteer resources and training meet organisational standards.
• Promote inclusivity and reduce barriers to volunteering.
• Handle safeguarding concerns promptly and in line with policy.

About you

We’re looking for someone who has:

• Experience supporting multi-channel or remote services, ideally in a health or charity setting.
• Experience managing volunteers (or staff), including recruitment, training, and wellbeing support.
• Excellent interpersonal and communication skills to build strong relationships.
• Strong organisational skills and the ability to manage workloads effectively.
• Knowledge of quality standards and safeguarding practices.

Closing date for applications: 9:00 on Monday 5 January 2026

Interested?

PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.

Equal Opportunities 
We particularly welcome applications from people with disabilities and or from ethnic minority backgrounds.

We’d be grateful if you downloaded and completed the equality and diversity monitoring form and submit it with your application. 

Disability Confident Employer 
We’re a Disability Confident Employer and we’re committed to promoting equality and diversity.

You can ask for reasonable adjustments as part of both our recruitment and new starter on-boarding processes.

If you need any help or adjustments to apply for this role, please contact us. You can also ask for the application materials to be sent to you in a different format. Such as for them to be sent to you by email or in a larger word format.

More about our employee benefits:
We have a wide range of employee benefits including (but not limited to): 

Encouraging work life balance

• 38 days paid annual leave (including bank holidays), pro-rata for part-time
• More annual leave entitlement, based on length of employment
• Smart working options (with the opportunity to work remotely and find a smart working pattern that suits both you and us) 
• Flexible working options 

Caring for you and your family 

• Generous sick pay entitlement
• More sick pay entitlement, based on length of employment 
• Opportunity to buy and sell annual leave in each calendar year 
• Free access to a GP virtually 24 hours a day/7 days a week allowing you unlimited advice, reassurance and where appropriate diagnosis 
• Enhanced leave for new parents 
• Free access to a confidential 24 hours a day/7 days a week helpline service for both you and your family with a specialist range of support and information
• Special leave options (such as up to 5 days paid leave for domestic or personal emergencies a year)
• 10 days paid disability leave a year, pro-rata for part-time 
• 10 days paid carers’ leave a year, pro-rata for part-time 
• Cycle to work scheme 
• Death in service scheme
• New family-friendly benefits, including paid leave:
  • In the event of miscarriage or still birth 
  • To support fertility treatments
  • For antenatal appointments for both parents

Thinking about your finances 

• Enhanced salary sacrifice pension scheme
• Discounted season ticket loan and interest-free emergency loans
• Give as you earn to support other charities of your choice before tax
• New employee portal including lifestyle savings vouchers and personal wellbeing

Enriching your life at work

• Personalised development plans with a wide range of training courses and opportunities to source additional training options with your line manager
• Yearly internal apprenticeship opportunities
• New, modern offices that embrace working together both in-person and remotely 
• Various opportunities to influence how we internally operate (including surveys, and focus and committee groups) 
• Active and supportive internal employee networking groups for collaboration and peer support 
• 2 days paid leave a year for volunteering for MS Society activities during normal working hours (such as fundraising events, or campaigning in the local community) 
• 2 days paid leave a year for volunteering with other charities during normal

Safeguarding 
We’re committed to safeguarding and promoting the welfare of everyone who uses our services and we come into contact with.

This is regardless of Gender, Race, Disability, Sexual orientation, Religion or belief, Pregnancy, Gender reassignment.

We recognise our particular responsibility to make sure vulnerable adults and children are protected.

We have measures in place to protect everyone we come into contact with from abuse and maltreatment of all kinds.

Your right to work in the UK 
You must have the right to work in the UK to work in paid employment with us. You’ll need to share documents showing you’re eligible to work in the UK if we offer you employment.

You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. We currently don’t have a Sponsor Licence agreement with the Home Office and aren’t able to support you with your visa applications.

No agencies please.

Are you a qualified accountant with proven experience of providing effective management to a high-performing team? Looking for an exciting and highly rewarding new opportunity?  If so, join Shelter as Financial Analysis Manager and you could soon be providing career-enhancing leadership to our Financial Analysis Team. 

About the role

As our Financial Analysis Manager, you will take a coaching approach to the line management of our five-person team and ensure the team are engaged, motivated and effective, supported to drive their own development and delivers its outcomes.  You will also be expected to produce expert strategic financial analysis, insight and reporting and an excellent user experience for both wider colleagues at Shelter and external stakeholders and to assist the Head of Financial Planning & Analysis in the management of the budgeting and forecasting cycles.

We will also count on you to manage the Financial Analysis team’s work in the monthly reporting cycle and work closely with Financial Control and Operations management on the continual development and improvement of these processes.  Ensuring the Financial Analysis team is effective in reviewing bids for external funding, preparing timely and accurate reports on spending against restricted funds, and supporting budget holders around Shelter in financial management of restricted projects are also key elements of the role.

Role specifics

Influential, analytical and collaborative, you will be a qualified accountant with a proven record of leading a team, and you’re able to work effectively with stakeholders, both internally and externally. A natural communicator, both verbal and written, you will also have excellent time management and prioritisation skills, while a flexible, proactive and professional approach to your work is essential. Strong analytical skills along with impeccable attention to detail, and a high level of numeracy are a must-have for this role. You’ll have strong Excel skills and proficient in the main Microsoft Office Applications, including Outlook and work, and experience of using financial planning software is desirable.

Apply to be part of our team and be the change you want to see in society.

Benefits 

We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.

Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We’re here so no one has to fight bad housing or homelessness on their own.

We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.

About the team

Shelter’s Finance Team sits within the Strategy Enablement Directorate, which also includes HR Operations, Technology and Data, and Governance, Planning and Property. The Finance Team consists of 32 people led by the Assistant Director of Finance. 

This role sits within the Financial Planning and Analysis (FP&A) Team. FP&A produces financial reports and analysis, provides expert advice, and enables collaboration to support effective decision making throughout the charity.

Any applications submitted without a supporting statement will not be considered.

About Shelter

Home is a human right. It’s our foundation and where we thrive. Yet everyday millions of people are being devastated by the housing emergency.

We exist to defend the right to a safe home. Because home is everything.

We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.

Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist.

Safeguarding statement

 Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies. 

Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.