Head of casework jobs in Bristol

Permanent | Full Time | Circa £30,000 + Excellent Benefits

Location: Central Scotland | Community Based/Home Working

Make a Difference Every Day

For more than 100 years, the RAF Benevolent Fund has been supporting the RAF Family. We are a key partner in the Royal Air Force’s mission to look after its people during and after service, ensuring that this service is valued, recognised, and people are supported even when uniforms are eventually shed. We are a national charity with international reach, delivering emotional, financial and practical support wherever and whenever it is needed. Each year, our vital services and support continued to help those serving, families, veterans, and the bereaved, in 30 other countries and in 2024 more than 64,000 people benefitted from the charity’s work.

As an organisation, we encourage learning and development and there will be ample opportunity to learn more about the Royal Air Force, the broad impact of the Fund’s work as well as developing your own skillset. 

Do you want to play a part in what we do?

People are at the heart of everything we do. Together, we:

• Provide personalised support to members of the RAF Family – listening carefully, offering guidance, and tailoring our services to individual circumstances so no one is left behind.
• Improve quality of life for serving and former RAF personnel and their families through life-changing financial assistance, housing support, and help with essential living costs.
• Increase independence by enabling members of the RAF Family to live life on their own terms, whether through mobility equipment or housing adaptations.
• Enhance wellbeing for those who serve and have served, and their families, through mental health and emotional support, youth programmes, and restorative respite and holiday breaks.

About the Role

We are seeking an individual to undertake the dual role of promoting the profile of the RAF Benevolent Funds welfare offer, whilst also carrying out welfare casework. This is a community-based position working from home but covering South Central Scotland.

Post holders will be expected to undertake holistic assessment of need both remotely (over the telephone and online) and when required in person across their region. You will be expected to work with individuals who may have complex and sometimes challenging welfare needs, assisting them by identifying appropriate support from within both the RAF Benevolent Fund and the wider statutory and military charity sector, ensuring that support is made available to meet their need through the case working process.

The successful candidate will have experience of working in a social welfare role supporting individuals and will have strong people and relationship-building skills, as well as empathy with or understanding of issues affecting the Armed Forces community.

This is home based and the candidate must have their own vehicle for use of traveling around the region covered. Occasional travel to London will be required.

Additional Information

· Driver’s License

· Enhanced DBS check

· Must have the right to work in the UK.

How to Apply
Click [here] to submit your CV and a cover letter explaining why you’re the perfect fit, including examples of how you meet the job profile.

Closing Date: Friday 22nd May 2026, 5:00pm.

A copy of the Fund’s Candidate Privacy Notice can be found on our website. As an equal opportunities employer, the Royal Air Force Benevolent Fund is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. The Fund takes safeguarding seriously, and appropriate background checks will be completed. You can find out more about our commitment to safeguarding on our website.

The RAF Benevolent Fund follows Safer Recruitment practices as it strives to ensure that everyone who comes into contact with the Fund will be protected from harm. The successful candidate for this role will need to be Enhanced DBS checked and prove they have the right to work in the UK. We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join the Fund.

The Royal Air Force Benevolent Fund is a Registered Charity (No. 1081009).

Overview

Not Beyond Redemption is looking for a dedicated and organised Solicitor to provide guidance and supervision to Pro Bono Solicitors and volunteers from our partner firms who assist with casework in private children law matters. The charity is seeking a Solicitor (minimum of 1 year PQE, preferably in family law) to work on a remote basis. The candidate must, however, be willing to travel to attend the in-person legal clinics in the Northeast. There will also be occasional team meetings in North Wales (Wrexham) and London.

Not Beyond Redemption is a charity founded by Camilla Baldwin that provides free family legal advice and representation to women in prison. The charity's focus is to re-establish critical access and relationships between mothers and their children. The scope of the work is varied and ranges from helping women with a myriad of legal matters, including understanding their rights, negotiating with carers and representing them in courts across the country. The charity currently holds legal clinics in all 12 women’s prisons across England. 

The Role

Location: Primarily remote working. Preferably based in the North West area. Occasional travel to:- 

• HMP Low Newton  in Durham (every 2/3 months) to lead the legal clinics -with additional travel to other women's prisons as required 
• North Wales/Chester border for meetings with the supervising solicitor
• London head office for team meetings (every 1/2 months) 

Purpose of the position:To supervise a caseload of private law family cases as part of the Northern team and to assist with the Northern legal prison clinics.

Description: We are seeking a compassionate and resilient Family Lawyer to join our core team. After initial supervision you will lead prison legal clinics in the North and run a caseload of private law children matters,  staffed by a network of pro bono volunteers from partner law firms. You will work closely with the Supervising Lawyer in the North to ensure we continue to provide high quality legal advice/representation to women in the Northern prisons and maintain our pro bono partnerships in the region. You will also run a small case load without volunteer solicitors. 

Key Accountabilities: 

• Lead legal prison clinics remotely and in-person.
• Provide sensitive, non-judgemental legal advice to women facing complex barriers. 
• Supervise/manage a caseload of private Children Act 1989 proceedings, from initial instructions through to court representation. This involves overseeing and approving the work undertake by the pro bono lawyers. 
• Support the pro bono lawyers to ensure that they provide high-level legal assistance to our clients. 
• Run a small caseload independently 
• Represent Not Beyond Redemption at charity events or regional networking sessions, as required.

Person Specification: 

• Qualified solicitor (minimum of 1 Year PQE – preferably in family law) 
• Highly organised. 
• Exceptional drafting skills and the ability to explain complex legal rights to clients in a clear, accessible manner 
• Must have good attention to detail. 
• Ability to work effectively from a remote home-based environment while maintaining high professional standards and strong links to the wider NBR team. 
• A positive outlook with an ability to inspire confidence, provide vision and motivate people. 
• Sensitive manner and interest in helping vulnerable people. 

Closing date: 20th May 2026

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We are a small, committed and disabled-led team working to make sure that disabled people’s voices are heard in politics, the media and beyond. This role is central to ensuring lived experience drives systemic change in London’s transport system.

You must be disabled and live in the South East of England to apply for this role

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