Head of communications and community engagement jobs
How's your job search on our site?
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Cambridge Science Centre
For more than ten years, Cambridge Science Centre (CSC) has been sparking curiosity and a love of STEM (science, technology, engineering and mathematics) in young people across the East of England.
Job Description
As the Marketing & Communications Officer, you will be the driving force behind the day-to-day delivery of our marketing and communications activity. Working alongside the Marketing & Communications Manager, you'll be part of a small, ambitious team that delivers high-quality marketing and communications with creativity, pace and purpose. Your primary focus will be creating engaging content, managing our digital channels and delivering campaigns that increase footfall and raise the profile of Cambridge Science Centre.
This role requires an agile, proactive generalist who enjoys turning ideas into action, taking ownership of everything from social media and web updates to print production, paid promotions and promotional events. Whilst the Marketing & Communications Manager leads longer-term strategic priorities, you'll work together to build the infrastructure that underpins a high-performing function, including asset libraries, streamlined workflows and efficient processes.
Your work will be fundamental to helping more people discover and engage repeatedly with Cambridge Science Centre. Through an audience-focused, data-informed approach, you'll promote our visitor centres in Cambridge and Wisbech, increasing footfall while creating compelling content that inspires families, schools, funders and corporate partners.
Success in this role will depend on building strong relationships across the organisation and working collaboratively with managers, engagement teams and external freelancers to bring campaigns to life. Development opportunities will open in tandem with the Charity’s growth, with the potential to explore strategic planning, campaign development, media relations, and community outreach in the future.
Ultimately, you will play a critical role in shaping how people see, experience and remember Cambridge Science Centre. We're looking for someone who is curious, creative and eager to learn; someone who enjoys contributing ideas, takes pride in delivering high-quality work, and is excited to grow their skills as part of a small but influential team.
Key Responsibilities
1. Channel Management & Content Delivery
● Plan, create and schedule organic content to drive engagement on social channels, primarily Meta and LinkedIn
● Set up and monitor paid digital and social advertising campaigns, tracking growth metrics
● Keep the WordPress website up to date by refreshing copy, uploading news, and optimising pages
● Coordinate, write, and distribute email newsletters tailored to families, schools and corporate partners
● Maintain online and print placements to maximise reach and organisational awareness
● Support communications cascades, tracking and logging regional press, media and other profile-raising coverage
2. Campaign Execution & Production Coordination
● Execute advertising campaigns to maximise footfall at our Cambridge and Wisbech Centres during seasonal peaks and holidays
● Capture, edit and organise photo and video content to build media library
● Collaborate with internal delivery teams to identify opportunities that illustrate impact, working with stakeholders to form compelling content
● Design basic assets on Canva and liaise with external freelancers on advanced artwork/video
● Ensure marketing materials and content align with strategy and values, maintaining brand consistency and ensuring time and cost efficiency
● Manage the print pipeline of physical marketing assets (leaflets, banners, posters, flags etc), managing the process from design to delivery and maintaining quality and stock levels
3. Operational Infrastructure & Project Support
● Assist the Manager in researching, setting up, and rolling out processes and systems that ensure consistency and efficiency
● Organise and label media assets in compliance with necessary consent and GDPR requirements
● Provide communications and marketing support to delivery, programme, community and business support teams
Person Specification
Essential Criteria
● Experience: At least 2–3 years working in a marketing, communications, or digital content role with responsibility for advertising campaigns
● Copywriting: Excellent written communication skills, able to adapt tone across formats (website blogs, social media posts, emails) for diverse audiences
● Social Media: Hands-on experience managing social media channels with a focus on authentic, human-centric engagement
● Digital Tools: Experience running paid social media ads and executing segmented email marketing campaigns
● Platform literacy: Comfortable using WordPress (CMS) and basic design software like Canva or Adobe Creative Suite
● Data & Analytics: Familiarity with Google Analytics or social media native insights to interpret campaign performance
● Organisation: Exceptionally organised, flexible, and comfortable prioritising tasks in a fast-paced environment
● Collaboration: Proven ability to collaborate with internal colleagues, external freelancers and corporate partners
● Approach: Personable and energetic with a genuine enthusiasm for people and community engagement and a commitment to equity, diversity, and inclusion
● DBS: Able to achieve a satisfactory enhanced DBS check
Desirable Criteria
● Education/Training: Formally trained in marketing with a solid understanding of core principles and best practices across digital and traditional channels
● Sector knowledge: Experience working within a registered charity, educational setting or visitor attraction
● Multi-media Skills: Basic video editing experience using tools like CapCut, iMovie or similar mobile/desktop video software
● Brand Consistency: Experience in brand management, ensuring consistency of tone, visual identity, and messaging across all communications and platforms
● Design Layout: Trained or experienced in design layout, with the ability to create visually engaging materials that align with brand guidelines and communicate key messages effectively
● Budgeting & Efficiency: Comfortable working within set budgets and developing processes for increased productivity and cost / time efficiency
● Local Network: Knowledge of the East of England regional media landscape and community networks
● STEM Interest: A genuine interest, passion or curiosity in science, STEM education and interest in staying informed about global developments in science, technology, engineering, and maths
● File Management: Experience with organising digital assets using file management systems or shared project drives
● Working with Freelancers: Experience in creating design briefs and liaising - from concept to final delivery - with third party suppliers on production of videos, printed assets or other collateral
● Driving Licence: Full clean driving license
About the Role
As we scale, we are looking for a Head of Operations to provide operational leadership to ensure the charity operates effectively, compliantly and sustainably in line with its mission and ethos. Working closely with the CEO, you will support the translation of the vision into reality by building strong foundations, enabling effective delivery, and supporting the scaling of the organisational from a regional base to a nationally impactful charity.
This is a pivotal role shaping how BeSpace grows. You will lead on strengthening systems, people, governance and operational delivery embedding accountability, and continuous improvement.
In this role, you will:
Strengthen governance, risk and compliance
· Develop and maintain robust governance frameworks and ensure legal and regulatory compliance
· Embed effective risk management processes
· Oversee key compliance areas including safeguarding, GDPR and reporting
Build operational systems and infrastructure
· Develop and implement scalable systems, processes and internal controls
· Improve data management (including CRM) and strengthen reporting
· Contribute to ensuring operational readiness to support national growth
· Work with external providers on IT and financial system integration
Lead people, culture and organisational development
· Oversee recruitment, onboarding and retention of a high-performing team
· Strengthen performance management and accountability frameworks
· Support and foster a values-led, healthy team culture aligned with BeSpace’s mission
Enable delivery, impact and growth
· Strengthen operational support for programme delivery and expansion
· Support the translation of strategic ambitions into practical systems and ways of working
· Improve data insight to inform decision-making
· Support development of fundraising infrastructure.
Contribute to wider organisational life
· Work collaboratively across the team to support evolving priorities
· Act as an ambassador for BeSpace’s values and Christian ethos
About You
We are looking for someone who:
· Has experience in operations, programme or an organisational role with increasing responsibility or has had operational leadership, ideally within a growing or changing organisation
· Has good experience in developing systems, processes and organisational infrastructure
· Can work closely with a CEO to translate vision into operational delivery
· Has excellent organisational and project management skills
· Is proactive, collaborative and relational leader who builds strong teams and culture
It would be a bonus if you:
· Are an experienced operational leader motivated by impact, flexibility, and supporting the growth of a mission-led organisation
· Have significantly enabled the scaling of a regional organisation to national growth operationally.
· Have experience in fundraising systems or donor management
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
The Difference is seeking a Director of Engagement and School Partnerships to grow our traded relationships with schools and sector partners, and build the systems and team to deepen impact at scale.
This senior role ensures partnerships, delivery and learning work as one coherent cycle from first contact to long-term partnership.
Key Responsibilities
- Grow traded relationships : build and convert a pipeline of trusts and LAs into our programmes
- Build a sequenced pipeline :turn engagements from press and events into a journey towards deeper work
- Design the partner journey :map and improve from first contact through onboarding and renewal
- Develop CRM and systems :track relationships and income with discipline
- Org-wide leadership :senior ambassador and leadership team member
About The Difference Every day, 5,500 children are suspended from England's schools, doubling their NEET likelihood by 24. The Difference tackles this through whole school inclusion training leaders, researching what works and turning insights into policy. Our vision: lost learning falling nationally by 2030.
About You: Essential
- Shared values and commitment to the children most affected by lost learning
- Credibility with schools, trusts and local authorities
- Experience designing end-to-end partner journeys
- Hitting income targets while staying honest about quality
- Knowledge of school improvement or inclusion to work with programme experts
- Building routines that help a team deliver consistently
- CRM or pipeline experience to drive decisions
- Managing relationships :expectations, risks and progression
- Strategic judgement :balancing delivery against long-term value
- Managing people and building a culture of clarity, care and accountability
- Critical friend in a senior team
Desired
- Background in partnerships, engagement, account management or business development
- Experience scaling a programme while protecting quality
- Experience building business cases for school-sector audiences
- Experience designing renewal or progression models
- Experience with schools, trusts, LAs or education charities
- Insight into children affected by exclusion, poverty or SEN
Please see the attached Job Description for full details. We are committed to building a diverse team and encourage applications from under-represented groups. All applications assessed with names and protected characteristics redacted.
The Difference exists to improve the life-outcomes of the most vulnerable children by raising the status and expertise of those who educate them.
The client requests no contact from agencies or media sales.
Context and Background
The NSPCC’s mission is to end cruelty to children by fighting for every childhood. To carry out its charitable work the NSPCC relies on the fundraising support of people across the UK for 90% of it’s income. Within fundraising our aim is to provide maximum resources for the NSPCC. We aim to provide the best possible supporter experience, building long-term relationships to create an experience which is different, better and more rewarding than that of supporting any other charity.
The Associate Head of Mass Participation Fundraising is a member of the Supporter Led Fundraising Leadership Team and the Philanthropy & Partnerships Department. The role contributes to the overall leadership and management of the team and department as well as implementing the fundraising plans and strategies for the Engagement & Fundraising Directorate.
Mass Participation Fundraising is an important component in the NSPCC’s Engagement and Fundraising strategy. The post holder will lead and develop a first-class team to develop our portfolio, engaging and deepening the relationship with participants into long-term supporters and optimising the fundraising income they generate.
A key element of the role is to provide leadership across a diverse team, which includes Third Party Events, DIY fundraising and Schools Fundraising. The role will work collaboratively across all departments to build the best possible supporter relationships to generate income and promote key organisational messages to external audiences.
Job purpose
To deliver effective fundraising activities from a mass participation portfolio of diverse products, events and opportunities. To manage relationships with suppliers and agencies, while providing leadership and management to fundraising staff within the Mass Participation Fundraising team. Continually refreshing, improving and growing the portfolio, facilitating increased income generation across all teams.
• To have accountability and responsibility for the budgetary performance of three core Mass Participation income generation streams (Third Party Events, DIY Fundraising, and Schools Fundraising)
• To form and deliver the strategy of acquisition, stewardship and retention of mass participants
• To identify synergies and best practice across similar operations within and beyond Engagement & Fundraising, applying principles of Supporter Centricity across participants and their connected supporters
• To take a lead role in working effectively with other teams and departments to maximise the recruitment of supporters and their fundraising to deliver income for children
• To lead, manage and develop the Mass Participation Fundraising team in line with our values and behaviours
Key relationships - Internal
• Reports to the Head of Supporter Led Fundraising
• A member of the Supporter Led Fundraising Leadership Team
• Line manages team leaders of Third Party Events, DIY Fundraising and Schools Fundraising teams and the Senior Marketing Officer
• Works closely with other teams within the Engagement & Fundraising Directorate operating nationally and locally to develop supporters, potential supporters and business projects
• Works closely with colleagues in other directorates to inform, support and manage fundraising activity and use relevant management information to maximise the impact of fundraising activities - such as Data, Tech and communications.
Key relationships - External
• Peers within the local and national fundraising sector
• Professionals/trade bodies/organisations that are the forefront of mass participation and supporter acquisition
• Marketing agencies and creative suppliers
Main duties and responsibilities
• To work with Head of Supporter Led Fundraising to develop ambitious strategies and business plans to optimise and grow income
• To guide and direct the implementation of agreed strategies including influencing the plans and activities across other fundraising audience streams
• To develop, deliver and be accountable for teams' annual budgets through monitoring, managing and reforecasting financial performance, ensuring that contingency plans are in place as required
• To guide and direct efficient acquisition strategies across Third Party Events, DIY Fundraising and Schools Fundraising and ensure all supporters are onboarded to the organisation appropriately, supporting retention.
• To seek and commission insight of sector-wide fundraising opportunities through a range of markets and/or supporter groups, to inform the team strategies
• To be accountable for the management of agency relationships and core suppliers that are key to the delivery of income growth and supporter satisfaction
• Within the Supporter Centricity framework, promote and prioritise lead sharing across fundraising, ensuring supporters follow the best supporter journey, establishing Mass Participation as a core route for new supporter acquisition
• To work with other functions, such as Children's Services, Technology and Communications to optimise compelling propositions, messaging within effectively delivered supporter journeys
• To foster an innovative culture within the team to generate increased income though incremental changes in pre-existing products or new product development.
• To recruit, train, develop and manage staff in line with NSPCC policies and practice including regular team meetings and regular performance reviews, coaching and mentoring staff to achieve high performance, growth and personal development
• To participate in Engagement & Fundraising or cross-directorate projects as required
Responsibilities for all Staff within the Income Generation Directorate
• A commitment to safeguard and promote the welfare of children, young people and adults at risk.
• To be responsible for updating databases and supporter information systems on a regular basis in line with Data Protection legislation and NSPCC policy and procedures to ensure all records are up-to-date and accurate.
• To actively participate in regular department and team meetings, contributing to strategy, discussions and decisions which will be beneficial to the NSPCC's development of fundraising activities.
• To maintain an awareness of own and others' Health and Safety and comply with the NSPCC's Health and Safety policy and procedures.
• To take personal responsibility for keeping up to date with NSPCC work to end cruelty to children, including securing updates on project and service developments and general NSPCC news and also ensuring that the fundraising teams do likewise.
Person specification
1. Experience of leadership to successfully drive income growth from event participation, DIY or schools fundraising either in the commercial or charity sector
2. Skilled in strategic planning and development to find new ways to drive growth in an established market
3. Strong written and verbal communication skills to effectively share complex information, propositions and business cases
4. Substantial experience of budgetary management and financial planning
5. Understanding of acquisition marketing strategies and integrated marketing planning approach.
6. Leadership and management experience of a diverse and geographically dispersed team to deliver results, with a commitment to Equality, Diversity and Inclusion
7. An ability to influence, empower, support and develop those who work with and for them
8. Experience in managing strategic relationships with suppliers, such as creative agency providers including the management of SLA's and performance measures, ensuring sustained high level of performance
9. Experience of presenting to and influencing senior stakeholders and external audiences
10. Willingness to work flexibly to changing deadlines and demands and the ability to travel to support the delivery of our event portfolio.
Safer Recruitment
As an organisation, we are committed to creating and fostering a culture that promotes safeguarding and the welfare of all children and adults at risk.
Our safer recruitment practices support this by ensuring that there is a consistent and thorough process of obtaining, collating, analysing and evaluating information from and about candidates to ensure that all persons appointed are suitable to work with our children and adults.
The recruitment and selection of our people will be conducted in a professional, timely and responsive manner and in compliance with current employment legislation, and relevant safeguarding legislation and statutory guidance.
Our principles:
• Always seek to recruit the best candidate for the role based on merit including their skills, experience, motivation and competencies. Our robust recruitment and selection process should ensure the identification of the person best suited to the role and the organisation.
• Committed to diversity and equality of opportunity and will interview all applicants (internal and external) who self-declare at application as having a disability and who meet the minimum requirements in the person specification of the vacancy they are applying for.
• We will make reasonable adjustments at all stages of the recruitment process in order to enable successful candidates who declare disabilities to start working or volunteering their time with us.
• Any current member of staff or volunteer who wishes to apply for vacancies and is suitably qualified will be considered and addressed fairly and objectively based on their merit.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Communications and Engagement Officer
Location: Hybrid/remote working (at least 2 days per week based in our Central London office, however we want to get the best from you, so we are open to discussion).
Contract: Permanent, 35hrs p/week.
Peace Direct does not currently hold a sponsorship license and therefore if you do not have the right to work in the UK, we cannot accept your application.
Who we are
Peace Direct is an international charity with a vision for a just world, free from violent conflict. Working in partnership with local peacebuilders in some of the world’s most conflict-affected places, we want to change the international system so that it better supports the role that local people and communities play in preventing violence and building and sustaining peace. More than that, we want to change the international system so that it better supports the role that local people and communities play in preventing violence and building and sustaining peace.
The Role
We are looking for a Communications and Engagement Officer to join our busy Fundraising & Communications team. You will play a key role in growing and engaging Peace Direct's audiences to take action for local peacebuilders. You will coordinate and deliver content across email, web and social media channels that increases supporter engagement, conversions and unrestricted income. You will support wider organisational communications including working directly with our partners to collect content, championing ethical, decolonised and values-led communications. You will also provide administrative support to the whole team, contributing to Peace Direct’s visibility, impact and fundraising success.
About You: To join us, some of the skills you will need are:
- Strong organisational skills with experience providing administrative support in a busy team environment.
- Ability to manage competing priorities and build effective relationships with colleagues, supporters, and stakeholders.
- Confident using new systems and following established processes.
- Excellent writing, editing, and digital content management skills.
- Experience using data and analytics to improve performance and engagement.
- Commitment to inclusive, ethical communications and responsible storytelling.
If you are a highly organised communicator with strong digital content skills and a passion for social change, we’d love to hear from you. Apply today and help amplify the voices of peacebuilders around the world.
This permanent position is based in our small, friendly central London office, working alongside a highly committed and diverse team.
Still interested? Take a look at the job description to see full details about the role and whether it matches your skills and experience.
How to Apply
Please submit your CV and a cover letter detailing relevant experience and what excites you most about working in our Fundraising and Communications team via Charity Jobs. Please indicate in your cover letter, should you choose to, whether you are applying through the Disability Confident Scheme.
Using AI in your application
At Peace Direct, we understand how useful AI can be in supporting engaging and effective communications. However, we prefer that AI is not relied on in job applications. We are excited to read your unique insights and experiences, which AI often removes. Please ensure your application reflects your own voice and how your ambition aligns with our mission.
We also offer candidates the choice of submitting a video clip, i.e. a video cover letter if this is preferable to a written cover letter. To ensure fairness we suggest you turn the camera off so that we only hear your voice. The video should be no more than 2 minutes in length. You should email it as a video link via WeTransfer or any other file sharing tool, to our recruitment inbox, the address of which you will find on the jobs page of our website as unfortunately the Charity Jobs website does not permit a url to be inserted here.
For the video cover letter, the following should guide your speaking points. Switch the camera off and state the following:
- Your name;
- The job you are applying for;
- Describe your overall skills and abilities (as they relate to the post being advertised);
- A brief description of your work experience (in relation to the post being advertised);
- What makes you qualified for the new position;
- Any additional details that help introduce yourself
You should choose either a written cover letter or a video cover letter, but we request that you please do NOT submit both.
Closing deadline for CV and cover letter is 11:30pm on Sunday 26th July.
Shortlisted candidates will be asked to complete the following before their interview:
- A short supplementary information form
- A task put together by the Digital Fundraising & Engagement Manager and Communications & Engagement Manager
First stage interviews will be held ideally in-person on 6th and 10th August. Second stage interviews will be held on 13th August.
Peace Direct strives to be a diverse and inclusive employer, with equality of opportunities regardless of personal identity, and we are committed to improving our systems and ways of working to support this, including creating a Diversity, Equality and Inclusion (DEI) working group, DEI strategy and recruitment guidelines. We strongly encourage individuals from disadvantaged and underrepresented backgrounds to apply, including Black, Asian and Minority Ethnic (BAME), LGBTQ+. As part of being a Disability Confident Committed employer, we welcome people with disabilities or health challenges to apply and those who meet most of the Essential requirements as laid out in the job specification will be guaranteed an interview for the job which you are applying, through our Disability Confident scheme (formerly known as the Guaranteed Interview Scheme).
We welcome people from all backgrounds and strongly advocate our DEI policy and commitment to maintain an inclusive workplace culture; we take pride in being inclusive, fair, equitable and transparent, so we welcome a conversation about any DEI concerns you may have. Please contact our HR Manager, Lesley Agbarakwe. What’s important isn’t your level of education or the opportunities which you have had; it’s about your passion and how you seize the opportunities ahead of you to use your skills and knowledge in this field of work.
Our values and commitment to safeguarding
All offers of employment will be subject to satisfactory references and appropriate screening checks, which includes criminal records (DBS) checks. Peace Direct also participates in the Inter
Agency Misconduct Disclosure Scheme (Misconduct Disclosure Scheme). In line with this Scheme, we will ask your consent to request information from previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation after having left previous employment.
By submitting an application, the job applicant confirms their understanding of these recruitment procedures.
Peace Direct is committed to preventing any type of unwanted behaviour at work including sexual harassment, exploitation and abuse, lack of integrity and financial misconduct; and committed to promoting the welfare of children, young people, adults and beneficiaries with whom Peace Direct engages. Peace Direct expects all staff and volunteers to share this commitment through our code of conduct. We place a high priority on ensuring that only those who share and demonstrate our values are recruited to work for us.
The post holder will undertake the appropriate level of training and is responsible for ensuring that they understand and work within the safeguarding policies of the organisation.
Peace Direct is committed to preventing and protecting all people from harm in their interactions with us. We expect all those that act in our name to uphold our approach to doing no harm and to sign up to our Safeguarding policy and Code of Conduct.
The client requests no contact from agencies or media sales.
ABOUT THE ROLE
The Head of Communications has responsibility for Ubele’s internal and external communications and digital activities in support of our strategic aims as well as oversight of communications across special projects. Central to the Head of Communications’ role is responsibility for:
- Leading on delivery of Ubele’s Communications Strategy, public and internal communications with key audiences and stakeholders via various channels, especially Ubele’s website, email communications, social media and printed materials. With support where needed, leading the delivery of a small number of annual and special events, working alongside colleagues and partners.
- A crucial part of the role is working successfully with external partners, special projects comms teams, contractors and consultants to deliver on our communications objectives.
- Reporting to the COO and working closely with other senior leaders across departments to fulfil Ubele’s strategy.
KEY RESPONSIBILITIES
General Responsibilities/duties:
- Oversight of all external communications activity relating to the work of the organisation, including websites, email newsletters and social media.
- Oversight and management of the Creative Coordinator to effectively boost engagement and grow the organisation's social media channels.
- Guide and support the strategy that manages the creative outputs of the organisation across all projects and interests.
- Managing the organisation’s websites, ensuring content is correct and up to date, developing new webpages, functionalities and layouts as required, with support from an external website developer as needed.
- Working closely with the Hub leads and programme managers to publicise training opportunities, events, funding programmes, and wider Ubele activities across the organisation’s communication channels.
- Leading on cross-organisation conversations and convening cross-organisational groups to develop and coordinate a pipeline of content for blogs and case studies.
- Working with Hub Leads and our external PR support team (where relevant) to produce press releases including drafting quotes on behalf of the Leadership Team and coordinating the sign-off processes.
- Dealing with inbound press enquiries and crisis management comms with relevant support.
- Working with Hub Leads and our external PR support team (where relevant) to produce press releases including drafting quotes on behalf of the Leadership Team and coordinating the sign-off processes.
- Dealing with inbound press enquiries and crisis management comms with relevant support.
Brand and marketing
- Ensuring consistent use of Ubele’s brand across internal and external print and digital channels.
- Managing the design, print and distribution (as appropriate) of branded print and digital media, such as stationery, templates, invitations, leaflets and publications.
- Leading on brand guidelines, ensuring that they are adopted correctly across the organisation. Providing training and guidance to staff, teams and external partners on the correct use of the brand.
- Working with Hub leads and Creative Coordinator to manage sub-brands of Ubele projects and programmes and ensure that these are reflected in the organisation’s brand guidelines.
Planning & Delivery
- Deliver the communications strategy which will be set ahead of each financial year in line with the organisation’s wider strategic objectives by the organisation’s Management Board and Hub leads.
- Lead and advise on the key narratives, the best modes of communication and how to best reach our target audiences.
- Provide advice and guidance on communications to the Leadership Team, including on crisis communications and reputational risk management with support of PR freelancers.
- Setting and managing a communications calendar, supporting external-facing activities across Ubele’s work.
- Advise Ubele’s senior leaders on how activities including leadership training, provision of funding, social investment programmes, and various events might be publicised and communicated.
- Participate in internal strategy meetings, including reporting on Communications at the monthly staff team and leadership team meetings and, where required, at the Management Board meeting.
- Maintain strong working relationships with key sector contacts, especially Communications Leads at partner organisations.
Events
- Attend and/or coordinate Ubele’s presence at external events (sometimes out of normal office hours) relating to ongoing relationships (e.g. GLA or sector events)
- Organise and/or support the delivery of special events as required
- Support Programme Managers as required to deliver events (both in-person and digital) leveraging our pool of freelance events support where necessary.
- Support teams with media enquiries, ensuring that relevant team members are supported in public speaking events.
Line management
- Will be line managed by new Chief Operating Officer
- Oversee and manage the work of the Creative Coordinator
- Collaborate with the Lead Designer, our PR agency and our pool of freelance professionals.
General
- Other tasks, commensurate with the post, that senior leadership may deem appropriate (including occasional support for work that cuts across other areas of Ubele’s work).
- To attend and participate in internal and external meetings including staff meetings and meetings with key stakeholders.
- To attend relevant training to fulfil the requirements of the job.
- To undertake other duties which may from time to time be required and which are appropriate to the responsibilities of the post.
- Ensure that the Ubele Initiative’s internal policies and procedures are followed through in all areas of work. The postholder will treat as confidential any information that could be deemed personal, private or sensitive and will comply with the organisation's GDPR and safeguarding requirements.
PERSON SPECIFICATION
Experience
- Demonstrable experience in senior communications roles with responsibility for developing and delivering communications strategies.
- Managing internal and external communications across multiple channels, including websites, email marketing, social media, media relations and print publications.
- Creating and delivering high-quality communications campaigns that increase engagement with a range of audiences.
- Managing organisational websites using content management systems (CMS).
- Developing engaging written content for a variety of audiences, including press releases, newsletters, reports, web content and social media.
- Experience of managing organisational branding and ensuring consistent application of brand guidelines.
- Planning and promoting events through integrated communications activity.
- Working collaboratively with senior leaders to provide strategic communications advice.
- Experience of working within the voluntary, community, charity or social enterprise sector.
- Experience of communications within an organisation focused on racial equity, community development or social inclusion.
- Experience of working with diverse community stakeholders and underrepresented groups
Knowledge
- Strong understanding of communications planning, stakeholder engagement and audience development.
- Knowledge of digital communications, social media platforms, email marketing and website management.
- Understanding of media relations and reputation management.
- Knowledge of the policy and funding landscape affecting Black and minoritised communities in the UK.
- Knowledge of current communications trends and best practice across the voluntary, community or social enterprise sector.
- Understanding of equality, diversity and inclusion principles and how these influence communications practice.
Skills and Abilities
- Excellent written communication skills with exceptional attention to detail and the ability to produce accurate, engaging copy.
- Excellent verbal communication and interpersonal skills, with the confidence to build relationships at all levels.
- Strong organisational and project management skills, with the ability to manage competing priorities and meet deadlines.
- Ability to think strategically while delivering operational communications activity.
- Strong analytical skills, with the ability to evaluate communications performance and use insight to improve outcomes.
- High level of IT literacy, including Microsoft 365 and communications platforms such as Mailchimp, Canva, WordPress (or similar CMS) and social media management tools.
- Ability to work independently, take initiative and exercise sound judgement.
- Commitment to maintaining confidentiality and handling sensitive information appropriately.
Personal Qualities
- Passion for community development, social justice and reducing inequalities.
- Collaborative, inclusive and relationship-focused approach.
- Creative, proactive and solutions-focused.
- Flexible and adaptable
- Strong commitment to Ubele Initiative's values and mission.
The client requests no contact from agencies or media sales.
· Birmingham Hospice is looking for a talented Retail Communications Officer to join our Income Generation and Marketing Team.
· With 26 charity shops and more on the way, retail is vital to how we fund our care - and we need brilliant communications behind it.
· This is a brand-new position with scope for a keen digital marketer to shape the role as their own.
· It’s a hybrid role split between our offices in Selly Park and Erdington, our shops and home.
What you'll be doing
· Producing compelling content for all social media platforms including TikTok and Instagram.
· Under the guidance of marketing and retail managers, coming up with ideas for campaigns that help drive retail income, donations and footfall.
· Marketing house clearances, furniture collections and new shop launches.
Who we're looking for
· A creative, enthusiastic communicator with a passion for social media and an ability to confidently produce content that connects
· A candidate with experience as a digital marketing executive, digital content creator, marketing assistant or similar.
Essential
· Excellent written communication, organised, with attention to detail
· Experience creating graphics, reels and editing in-app and in Canva and InDesign (or similar)
· Full driving licence, access to car and happy to travel between shops.
· Happy to bring a selection of best social media content to interview.
Why work at Birmingham Hospice
Every pound raised in our shops helps fund free care for local patients and families facing terminal illness. You'll work alongside people who genuinely believe in what they do, with flexible working, real autonomy, and the chance to see your content directly drive something that matters.
Important details
£30,484 - £33,037, depending on experience
Closing date: Midnight on Sunday 19th July 2026
Stage one interview (Teams) – 23rd or 24th July 2026
Stage two interview – in person – 30th July 2026
We believe that anyone with a terminal diagnosis deserves to live well and make the very most of the time that remains.


The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Sheffield Children’s Hospital Charity
Location: Sheffield
Reporting to: Director of Fundraising
Salary: £45,721.96 to £60,963.64 per annum
Hours and basis: Full Time 37.5 hours per week / Permanent position
Sheffield Children’s Hospital Charity is looking for an ambitious and inspiring fundraising leader to join us as Head of Philanthropy, Trusts & Foundations. This is a unique opportunity to shape and drive high-value fundraising strategies that directly transform the lives of children and families.
About the role
In this pivotal leadership role, you will lead and grow our philanthropy and trusts income streams, developing and delivering a long-term strategy that drives sustainable income growth and meaningful impact.
You’ll work closely with senior leaders, clinicians and colleagues across the Charity and NHS Trust to bring compelling, high-impact projects to life, engaging new supporters and strengthening relationships with our existing donors.
Key responsibilities
- Develop and deliver a strategic plan for philanthropy, trusts and foundations fundraising
- Secure significant gifts and long-term partnerships from major donors and funders
- Personally manage a portfolio of high-value prospects and supporters
- Build and maintain a strong pipeline of funding opportunities
- Oversee compelling cases for support, proposals and grant applications
- Lead, coach and develop a high-performing fundraising team
- Work collaboratively across the organisation to identify impactful funding opportunities
About you
We’re looking for a collaborative and driven fundraising professional with a proven track record in securing high-value gifts (ideally six-figure+).
You will bring:
- Strong experience in major donor and trust fundraising
- Exceptional relationship-building and influencing skills
- Strategic thinking and a results-driven approach
- Experience leading and motivating high-performing teams
- Excellent communication skills, with the ability to craft compelling funding propositions
- A proactive, creative mindset with strong organisational and analytical skills
For further details please read the full job description which outlines behaviours and qualities we are looking for along with skills and experience.
Why join us?
At Sheffield Children’s Hospital Charity, you’ll be part of a passionate, ambitious team committed to making a real difference. You’ll have the opportunity to work on inspiring projects, build meaningful relationships, and shape the future of philanthropy which supports the Sheffield Children’s Hospital to enable healthier futures for children and young people.
Ready to make an impact?
Apply today with your CV and a covering letter.
Initial closing date: Wednesday 1st July 2026 - 9am
Due to the high volume of applications we receive, we regret that we are unable to respond to all applicants. If you are shortlisted for interview, we will contact you directly. We thank you for your interest in joining Sheffield Children’s Hospital Charity.
Agencies: We are not accepting unsolicited agency contact or applications for this role. Any CVs submitted by agencies without prior agreement will not be considered.
We support Sheffield Children’s to deliver life-changing care, comfort and new ideas to create healthier futures for children and young people.

The Head of Public Fundraising is a new role at Coeliac UK leading the charity’s public fundraising function. The role focusses on driving sustainable growth across individual giving, community fundraising, events, lottery, raffle, digital fundraising and merchandise. This role is responsible for delivering Coeliac UK’s 5-year fundraising strategy to maximise return-on-investment, grow long term supporter value, and contribute to the charity’s mission.
The Head of Public Fundraising will embed and deliver comprehensive fundraising strategies, growing Coeliac UK’s supporter base and income, building up new and under-developed income streams and communicating effectively with their audiences to expand their reach, and encourage financial and non-financial support to deliver the organisations mission.
Who are we looking for?
Key to the success of this role is a strong understanding of individual giving fundraising. This role blends the strategic oversight and leadership of a Head of role across multiple income streams, with the hands-on expertise of an IG fundraiser. Experience across other income streams and areas of fundraising delivery would be a huge benefit as the role leads community fundraising and events, will take on digital fundraising - currently led by the Chief Engagement Officer, as well as manage the data and supporter care functions, but experience in individual giving is essential as Coeliac UK has defined that as an area of priority income.
The successful candidate for this role will be someone who has already operated at a senior level within a charity such as at Senior Manager level, or Head of in a specific income stream.
Hybrid working
The role has a hybrid expectation of a minimum of a day a week in the High Wycombe office (HP11 2QW) to build relationships and provide support to the fundraising team, and there will be flexibility required for other in person meetings and events. However, Coeliac UK are keen to secure the very best candidate, if the hybrid expectation presents challenge for you but you otherwise meet the requirements of the role, please do get in touch with THINK to discuss.
Application notes
Please download the Candidate Info Pack provided for further information about the role, timelines and next steps.
To progress your application, please contact THINK Recruitment to organise an informal screening call. Please note, we cannot shortlist candidates who have not had a screening call so please allow enough time to have a call before the closing date.
If you need assistance with downloading the pack or any reasonable adjustments to ensure you can engage with the selection process, please contact THINK Recruitment and our team will support you.
Closing date for applications: Midnight Tuesday 21st July
There will be a two-stage interview process:
Stage 1 interviews: 30th July
Stage 2 interviews: 5th August
Head of Communications & Public Affairs
The Head of Communications & Public Affairs is a pivotal role at Royal Botanic Garden Edinburgh (RBGE) promoting our world-leading work in science, conservation, horticulture, and education.
Working as an active member of the Senior Leadership Team, this role will lead the organisation’s approach to strategic communications, seeking opportunities to engage external audiences, disseminate key messages, and raise RBGE’s profile on a national and international stage through press and media engagement.
With oversight of the communications and publishing functions, this role will also provide key support to the Regius Keeper and the Executive Team in shaping engagement and communication strategies with political stakeholders across the Scottish and UK governments.
This is an exciting opportunity to make a real impact in the next phase of RBGE’s corporate strategy, strengthening key policy relationships and promoting RBGE’s expertise to deliver real impact in the fight against the twin crises of biodiversity loss and climate change.
Closing date: 09:00am (BST) on Monday 20 July 2026
First interview date: 30 July 2026
Second interview date: 5 August 2026
Recruitment information:
Further details on the job description, person specification, and how to apply can be found in the candidate pack for the role on our website here: Head of Communications and Public Affairs Candidate Pack
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
This role offers a unique opportunity to make this role your own and take the charity to the next level, with the full support of a dedicated, experienced team.
The successful candidate will ensure that the charity remains resilient and able to deliver on its commitment to grow and evolve to meet the needs of the people we serve.
The role is a mix of operational activity, day to day management and strategic thinking; with the continuous building and nurturing of external relationships with our NHS, public sector and not-for-profit stakeholders.
Working alongside a committed trustee board, skilled staff and volunteers, you will bring drive, experience and passion to the team. You’ll get terrific support from the outgoing postholder as needed, with the space to act and bring your own ideas to the forefront.
If you wish to apply, please provide an up-to-date CV, together with a document (max 2 x A4 pages) detailing how you meet the criteria shown on the person specification. You can use experiences gained from work, volunteering and life experiences.
To improve heart health outcomes across Greater Manchester.
The client requests no contact from agencies or media sales.
The Head of Change leads the development, coordination and delivery of the Foundation’s strategic change portfolio. Reporting to the Director of Transformation, this role provides expert direction on organisational change initiatives, ensures alignment with strategic priorities, and builds a culture where transformation is understood, embraced and delivered confidently across the organisation.
The Head of Change acts as the Foundation’s change leader, helping to shape strategy, establishing structures for high-quality programme delivery, and ensuring teams are ready and supported through change. This includes oversight of the Change team, taking a lead on cross-Foundation change initiatives, and ensuring all strategic programmes are governed effectively.
This role is cross-organisational, working closely with the Chief People & Transformation Officer on the operating model, the Chief Financial Officer and the Director of Transformation on planning and delivery.
This role delivers a transformational, organisation-wide approach to change, grounded in best practice, and provides a high-quality, consistent programme delivery through a strengthened PMO capability. The Head of Change delivers improved organisational staff readiness and staff confidence during periods of change, and produces clear, measurable outcomes across the Foundation’s strategic transformation priorities. This role also helps to foster a culture that embraces innovation, adaptability, and continuous improvement.
Key Responsibilities
Strategic Change Leadership
- Define, lead and manage the organisation-wide strategic change programme, ensuring alignment with the Foundation’s mission and long-term goals.
- Develop the strategic change governance forum, providing oversight, challenge and direction.
- Work with the Executive Team, senior stakeholders, and programme leads to ensure clarity of change objectives and secure stakeholder buy-in.
- Working with the Chief Financial Officer, oversee organisational planning, delivery and monitoring of key KPIs.
- Foster a culture of change readiness, adaptability, and continuous improvement, ensuring clear alignment with the Foundation’s overarching decision-making framework.
Programme & Portfolio Management
- Oversee a portfolio of high-profile strategic projects, ensuring consistent delivery standards and measurable outcomes.
- Lead and mature the Foundation’s project framework to support governance, reporting, assurance and delivery quality.
- Ensure that the organisation has the necessary resources – people, technology and budget – to implement change initiatives without creating bottlenecks or overwhelming Business As Usual operations.
- Monitor progress and evaluate the impact of change initiatives, adjusting the approach to achieve outcomes.
Leadership & People
- Manage and mentor the Change team, building a high-performing group of change specialists.
- Cultivate collaboration across teams, ensuring consistent approaches to change management and project delivery.
Stakeholder Engagement & Communication
- Partner with senior stakeholders to build alignment, engagement and ownership across change programmes.
- Lead delivery of change communications and engagement plans, ensuring clarity, consistency and accessibility.
- Act as a trusted advisor to senior leaders, offering challenge, insight and strategic guidance.
Change Management Practice
- Conduct enterprise-level change impact and readiness assessments.
- Design and implement training, coaching and resources for leaders and teams undergoing change. Ensure change methodologies, tools, and frameworks are embedded and consistently applied.
- Support the Chief People & Transformation Officer with organisational design activities, including target operating model development and capability mapping.
Financial & Risk Management
- Manage project and programme budgets effectively.
- Identify risks, interdependencies and issues across the change portfolio and develop mitigation plans. Ensure compliance with relevant regulatory, governance and audit requirements.
Role responsibilities are not exhaustive, and you would be reasonably expected to take on wider tasks that are commensurate with the level of your role.
Skills Knowledge and Expertise
Skills, abilities, and attributes:
- Self-starter who is adaptable, works with integrity and exhibits the Foundation’s core values.
- Committed to the principle of continuous improvement, with careful attention to detail and due process.
- Committed to delivering consistent and high-quality customer service to both internal and external stakeholders.
- Good interpersonal skills and able to effectively liaise with both internal and external communities.
- Exceptional communication and stakeholder management skills.
- Strong leadership skills with the ability to motivate, inspire, challenge and influence.
- Excellent analytical skills with the ability to translate complex concepts into actionable plans.
- Financial acumen and experience managing significant budgets.
- Comfortable operating in fast-paced, ambiguous and highly collaborative environments.
- Strong influencing skills with senior stakeholders, including C-suite and Board-level relationships.
Knowledge, experience, and qualifications:
- Experience in delivering large-scale transformation within complex organisations (charity, private, public sector, healthcare or equivalent).
- Exposure to digital transformation, innovation programmes or organisation design.
- Proven track record leading enterprise-wide change and readiness programmes.
- Demonstrable experience building and leading PMO functions.
- Experience managing multidisciplinary teams and driving cultural and behavioural change.
- Experience operating within matrixed, multi-disciplinary or multi-site environments.
- Proficient, with recognised successes, in working with industry best practice project and change methodologies (e.g. Agile, PRINCE2, PMP, Prosci/ADKAR, CCMP).
Benefits
- Contributory pension
- Annual personal development budget
- Annual health and wellbeing personal allowance
- Enhanced maternity, paternity, and parental leave pay accessible without length of service requirements.
- Health and wellbeing programme that offers optional free yearly health check-ups.
- Support for healthy eating via fruit bowls and onsite lunch facilities.
- Agile working, flexible hours, and supportive IT kit.
- Shower facilities and bike lock area.
- Generous annual leave (27 days + bank holidays)
- Subsidies for glasses
- Employee Assistance Programme
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About the role
The Institut français du Royaume-Uni is seeking a dynamic and strategic Head of Patrons’ Circle & Sponsorship Activation to lead the development of its patron engagement programmes and sponsorship (in-kind) activation strategy across the Institut’s major cultural events and flagship seasons.
This senior role has three core objectives:
- to grow and structure the Institut’s existing Patrons’ Circle;
- to create and launch a new Young Patrons Circle aimed at engaging a new generation of supporters;
- to design and deliver an in-kind sponsorship activation strategy across the Institut’s flagship cultural events and programmes.
The role combines community building, relationship management, experiential programming and sponsorship activation. It focuses on audience engagement, visibility and stakeholder experience rather than direct fundraising or financial sponsorship solicitation.
A key dimension of the role is the development of both:
- an in situ engagement programme at the Institut français;
- and a “Hors-les-murs” programme of exclusive events and experiences organised in partnership with leading cultural venues and institutions across London.
Working closely with the Head of Partnerships & Major Donors, the successful candidate will contribute to the Institut’s development strategy by creating meaningful experiences for patrons, sponsors and cultural stakeholders.
About the Patrons’ Circle
The Patrons’ Circle of the Institut français du Royaume-Uni is an active and committed community of individuals supporting the Institut’s mission through its Trust. Bringing together philanthropists, arts supporters and Francophile audiences, the Circle contributes to the development of the Institut’s cultural and educational programmes while fostering engagement with French culture in the UK.
Members benefit from privileged access to the Institut français and enjoy a curated programme of exclusive events and cultural experiences throughout the year, both at the Institut and through a “hors les murs” programme developed in partnership with leading cultural venues across London.
Key responsibilities
Patrons’ Circle & Young Patrons development
- Design and implement a development strategy for the Patrons’ Circle focused on engagement, retention and community growth
- Conceive, create and launch the Institut français du Royaume-Uni’s Young Patrons Circle, defining its positioning, audience, engagement model and value proposition
- Develop a recruitment and engagement strategy targeting younger audiences and emerging supporters
- Build and nurture a strong community through tailored engagement and personalised experiences
- Oversee the full patron journey, including onboarding, stewardship and retention
- Develop targeted communications and engagement campaigns (newsletters, invitations, tailored outreach)
- Structure and evolve benefits and membership offers for Patrons and Young Patrons
- Develop exclusive cultural experiences and networking opportunities for patrons and trustees
In-kind sponsorship activation & event partnerships
- Develop in-kind partnerships and collaborative sponsorship opportunities for major events including the French Film Festival UK, Night of Ideas and other high-profile programmes
- Identify and engage brands, cultural partners and lifestyle organisations aligned with the Institut’s values, audiences and events
- Develop creative non-financial partnership propositions focused on visibility, hospitality, audience engagement and cultural experiences
- Ensure meaningful and high-quality sponsor integration into events through experiences, visibility and tailored activations
- Coordinate sponsor activations in collaboration with programming, communications and production teams
- Build and maintain long-term relationships with sponsors and institutional partners
- Coordinate delivery and follow-up of partnership benefits and sponsor visibility
Events & experiences
- Curate, in coordination with the Institute cultural teams, selected moments from the Institut français’ existing programme for Patrons’ privileged access, including post-event encounters with artists and production teams
- Lead the conception and delivery of the “Hors-les-murs” programme, developed in close collaboration with cultural teams and hosted across partner venues in London
- Collaborate closely with programming, communications and production teams
- Ensure excellence in event delivery and premium stakeholder experience
Administration & coordination
- Prepare administrative committees and Board meetings in close collaboration with the Head of Partnerships & Major Donors
- Draft meeting minutes and coordinate follow-up actions
- Oversee administrative management of the Patrons’ Circle
- Coordinate agreements, partnerships and sponsor deliverables
- Ensure logistical and administrative follow-up for events and activations
Strategic contribution
- Propose innovative formats and initiatives to enhance patron and sponsor engagement
- Contribute to the Institut’s visibility and audience engagement strategy through cultural partnerships and experiences
- Monitor and evaluate engagement outcomes and partnership impact
- Benchmark best practices in patron engagement, sponsorship activation and cultural partnerships
Profile
- Minimum 5 years’ experience in partnerships, sponsorship activation, audience engagement, cultural programming or related fields
- Proven experience in developing and managing high-level relationships and stakeholder communities
- Experience in event partnerships, experiential engagement or brand activation
- Strong strategic thinking with the ability to design and implement audience and engagement initiatives
- Excellent organisational and project management skills
- Outstanding interpersonal and communication abilities
- Fluent English and French (written and spoken) essential
- Proactive and entrepreneurial mindset with strong initiative
- Strong interest in arts, culture and international environments
Conditions & benefits
- One-year renewable contract: 37.5 hours per week, Monday to Friday
- Gross monthly salary: £3,292
- 32 days of paid leave + public holidays
- travel allowance provided
- Possibility of joining a supplementary pension fund and health insurance subject to conditions
- Place of work: Institut Français du Royaume-Uni, 23 Cromwell road, London SW7 2EL
- Only applications from candidates who are already eligible to work in the United Kingdom will be considered.
- Start Date: as soon as possible
Only applications from candidates who are already eligible to work in the United Kingdom will be considered.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About the Role
We are looking for a creative, organised and strategic Social Media and Communications person to lead and deliver engaging communications across digital and traditional channels. The successful candidate will be responsible for developing compelling content, managing social media platforms, increasing audience engagement, and ensuring consistent m essaging across all communications.
This role is ideal for someone who is passionate about storytelling, understands how to grow online communities, and can confidently manage communications campaigns that support organisational objectives
We are looking for a warm and proactive members of staff to help us deepen and expand relationships with our members and supporters. This role is central to building a sustainable income base that allows EDS UK to continue providing vital support, information and advocacy for people living with EDS and HSD.
As part of a small team, you’ll enjoy a varied role that blends hands strategic thinking. You’ll lead on our communications , grow on delivery with followers , and ensure every supporter feels valued, understood and connected to our mission. You’ll bring empathy, clarity and creativity to supporter communications, recognising the diverse needs of our community.
This is a fantastic opportunity for someone who wants to make a tangible difference every day and help shape the future of EDS UK’s member experience.
Key responsibilities
Social Media Management
• Develop and implement a social media strategy aligned with organisational goals.
• Manage day to day activity across all social media channels including Facebook, Instagram, LinkedIn, TikTok and YouTube
• Create engaging, accessible and audience , but not limited focused content including graphics, videos, reels, stories and written posts.
• Schedule and publish content using social media management tools.
• Monitor engagement, respond to comments and messages, and build positive online communities.
• Track trends, emerging platforms and digital opportunities.
• Monitor analytics and prepare monthly performance reports with recommendations.
Communications
• Develop and deliver internal and external communications campaigns by writing and editing high quality content.
• Ensure all communications reflect the organisation’s tone of voice and brand identity.
• Support awareness campaigns, fundraising initiatives, events and service promotion.
• Manage media enquiries and assist with public relations opportunities.
• Coordinate communication plans for campaigns, launches and events.
Website and Digital Content
• Maintain , map and update website content on our CMS to ensure information is accurate and engaging.
• Support SEO and AI and digital marketing activity to improve reach and visibility.
• Work with designers, external suppliers or internal teams to create multimedia content.
• Keeping the database s clean and up to date including Mailchimp and CMS
Brand and Audience Engagement
• Maintain brand consistency across all communications.
• Build relationships with stakeholders, supporters, partners and influencers.
• Identify opportunities to grow audiences and increase engagement.
• Promote inclusive and accessible communication practices.
Monitoring and Evaluation
• Analyse campaign and social media performance using analytics tools.
• Produce reports demonstrating impact, engagement and growth.
• Use insights and data to improve future communications activity.
Collaboration and Representation
• Represent the charity at occasional events, meetings or online sessions.
• Contribute to a positive, collaborative culture within a small team.
• Undertake any other reasonable request from the requirements of the role. Head of Services to fulfil the requirements of the role.
Person Specification
Experience and Knowledge
▪ Proven experience managing social media platforms for an organisation or brand.
• Strong copywriting, editing and storytelling skills.
• Experience creating digital content including graphics and short form video.
• Excellent understanding of social media trends, analytics and best practice.
• Experience using scheduling and analytics platforms.
• Strong organisational skills with the ability to manage multiple projects.
• Excellent communication and interpersonal skills.
• Ability to work independently and collaboratively.
• Good understanding of brand management and audience engagement.
• Experience working within the charity, healthcare or non profit sector.
• Knowledge of accessibility standards and inclusive communications.
• Experience with Canva, Adobe Creative Suite or video editing tools.
• Experience managing paid social campaigns.
• Understanding of AI, SEO and email marketing platforms.
• Experience of using wordpress or other CMS
Skills and Attributes
▪ Strong organisational and strategic skills, with attention to detail.
• Excellent written and verbal communication skills, with the ability to motivate and inspire through content.
• Creative and proactive.
• Empathetic and audience focused
• Highly organised and detail oriented.
• Adaptable and solutions--focused.
• Passionate about meaningful communications and community engagement.
• Ability to manage multiple tasks in a small, fast paced team.
• Ability to work independently and take ownership of projects.
• Comfortable working remotely with occasional travel to London.
• Flexibility in working hours – some evenings and weekends may be required.
• A commitment to the policies and aims of EDS UK.
Please note that the successful candidate will be required to undergo a fully enhanced DBS check, prior to commencing employment with EDS UK.
Application process
Please send your CV, together with a covering letter outlining how your skills and experience meet the requirements of the role .
We are committed to creating an inclusive workplace where everyone feels valued and respected. We welcome applications from people of all backgrounds and experiences.
We reserve the right to close this vacancy early if we receive sufficient applications.
Head of Communications (Job Share)
Location: Remote
Salary: £19,160 - £21,424 per annum
Vacancy Type: Permanent
2–3 days per week (flexible, subject to agreement)
Please note that the salary has been calculated on a pro-rata basis, reflecting the role's two-day-per-week working pattern.
Join us - transform lives, change minds
We are a leading social justice charity supporting people to recover from addiction and leave behind crime - helping them move on in life with family, friends, jobs, homes, and a sense of belonging. Working in over 80 prison and community settings across England and Wales, we support more than 40,000 people each year to achieve lasting, transformational change.
Alongside frontline local delivery, we are driving change nationally - challenging stigma, influencing policy, and creating a society that believes in second chances and long-term recovery.
The opportunity
We are looking for an exceptional communications leader to join us in a job share Head of Communications role, working alongside an experienced colleague to shape and deliver a high-impact, organisation-wide communications strategy.
This is a unique opportunity to lead high-profile national campaigns, strengthen our voice across the media and digital landscape, and ensure our people - over 900 staff across the country, many with lived experience - remain connected, engaged, and inspired by our mission.
What you’ll lead
You will play a central role in amplifying our impact and growing our influence, including:
-
- National campaigns and public engagement — including our flagship Taking Action on Addiction campaign and Addiction Awareness Week, supported by our Royal Patron, HRH Princess of Wales, reaching millions each year
- Media and profile-building — securing high-quality coverage, managing relationships with press, ambassadors, and influencers, including Lily Allen, Alasdair Campbell and many others
- Audience growth and supporter engagement — expanding our network of donors, partners, and advocates
- Digital and content strategy — driving a multi-platform approach that positions us as a thought leader in our field and also helps us reach the people who most need our support
- Internal communications and culture — ensuring our 900+ staff feel informed, connected, and part of a shared purpose
- Team leadership — jointly leading a skilled communications team and working closely with senior leaders, including our Chair, Tony Adams OBE, the CEO and Executive Team and Trustees.
Why this role matters
This role sits at the heart of how we influence change - shaping how we tell our story, how we reach people who need support, and how we mobilise public and political will.
You’ll help ensure our communications are not only compelling, but impactful - supporting service delivery, influencing systems, and ultimately helping more people rebuild their lives.
Who we’re looking for
We want a dynamic, values-driven communications professional who can operate both strategically and ‘hands-on’. You will:
- Bring a strong track record across PR, campaigns, digital, and internal communications
- Be confident leading complex, multi-channel communications activity
- Experience navigating complex organisational environments with diverse operational and service functions.
- Have experience translating organisational mission into clear, engaging messaging for diverse audiences
- Be a collaborative leader, comfortable working in a job share arrangement and across senior teams
- Combine creativity with delivery—able to move from strategy to execution at pace
- Bring a strategic and pragmatic approach to marketing, with strong attention to brand consistency and discipline.
- Be passionate about social justice and motivated by real-world impact
What we offer
- A high-profile, purpose-driven leadership role
- Flexibility through a supportive job share model
- The opportunity to shape national conversations and influence change
- A collaborative and ambitious organisation committed to growth and innovation
- A generous benefits package
If you’re ready to use your communications expertise to drive real social change, we’d love to hear from you.
About Us
We are The Forward Trust, the social enterprise with charitable status that empowers people to break the often interlinked cycles of crime and addiction to move forward with their lives. For more than 25 years we have been working with people to build positive and productive lives, whatever their past. We believe that anyone is capable of lasting change. Our services have supported thousands of people to make positive changes and build productive lives with a job, family, friends and a sense of community.
To Apply
If you feel you are a suitable candidate and would like to work for Forward Trust, please click apply to be redirected to our website to complete your application.