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Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you a skilled internal communicator who knows how to bring complex change to life? Are you passionate about colleagues and their experience at work?
Do you want your work to genuinely matter – helping colleagues understand, engage with and champion transformation that improves the lives of the people we support?
Community Integrated Care is one of the UK’s largest social care charities, supporting thousands of people with learning disabilities or mental health conditions to live the lives they choose.
As we deliver our ambitious five-year strategy - Best Lives, Bolder - this is a defining moment for our organisation. We are setting out to deliver meaningful change across our organisation - strengthening how we work, empowering our colleagues, and improving outcomes for the people we support.
We’re looking for an exceptional Internal Communications Manager – Projects to lead how we communicate across our strategic portfolio of programmes and projects, playing a pivotal role in bringing our strategy to life through clear, engaging and impactful internal change communications.
This is a full time permanent, national role with hybrid working. You will be required to work from our head office at least once a week, so our ideal candidate will be based within an hour’s commute of Widnes, Cheshire.
What is The Deal for you?
- Flexibility! You can work your full-time hours over 4 days and enjoy a long weekend or work over 5 days to accommodate your other commitments.
- Benefits: Retail discounts, holiday discounts, cycle to work scheme and travel discounts through our benefits app.
- Best Lives Possible: You'll be working for an award winning charity who is passionate about ensuring our colleagues and the people we support lead the best lives bolder
- Development: We'll work with you to develop your career or to learn and experience new things. We're passionate about developing our people!
- Dare to Learn: Access to our amazing online training platform where you can upskill taking a variety of courses and qualifications.
- Support: From our Employee Assistance Programme (available 24/7), financial support options, and wellbeing fund you'll have the support available to lead an easier (financial) life.
More about the role:
This role is perfect for someone who wants to continue to build an incredible career in an award-winning internal communications team, and shape how large-scale change is understood and experienced across a national organisation.
You’ll lead internal communications across our strategic portfolio of programmes and projects - ensuring colleagues feel informed, engaged and inspired throughout the change journey.
Working closely with senior leaders, project teams and the wider Communications team, you’ll ensure that our programmes and projects are supported by clear, consistent and compelling internal communications that align with our organisational narrative and values.
You’ll act as a subject matter expert in change communications, helping to guide stakeholders, challenge thinking and deliver approaches that truly land with colleagues across diverse roles, locations and working environments.
What you'll be doing:
- Leading the development and delivery of internal communications across our strategic portfolio of programmes and projects
- Creating and owning comprehensive internal communication strategies and plans that support organisational and project objectives
- Partnering with project managers, business partners and senior leaders to develop clear, engaging change communications
- Translating complex information into compelling, accessible content for a wide range of audiences
- Developing creative campaigns and approaches that engage colleagues across multiple geographies and functions
- Ensuring consistency of messaging, tone and brand across all internal communications
- Managing project communication channels in collaboration with the wider internal communications team
- Building a network of internal communication champions to support engagement and storytelling
- Identifying and managing communication risks and opportunities across programmes
- Measuring and evaluating internal communication effectiveness, providing insight and reporting to senior stakeholders
- Working collaboratively across communications teams to align internal and external messaging where appropriate
What we’re looking for:
We’re looking for a confident, proactive internal communicator who can combine strategic thinking with hands-on delivery in a fast-paced, evolving environment.
You'll bring:
- Proven experience in internal communications, particularly within change and project environments
- Strong experience developing and delivering internal communication strategies and plans
- Excellent writing and storytelling skills, with the ability to engage diverse audiences
- Confidence in working with and influencing senior stakeholders
- The ability to manage multiple priorities and competing demands
- Experience engaging colleagues across dispersed teams and varied roles
- A creative and solutions-focused mindset
- Strong relationship-building skills and the ability to collaborate across teams
If you want to take on a role where your internal communications will directly support meaningful organisational change, and help thousands of people live their best lives, we’d love to hear from you.
Why Join us
- You'll be working for an award-winning charity that’s passionate about ensuring our colleagues and the people we support lead the best lives possible.
- Flexible hours - work 37.5 hours over four days for a long weekend, or across five days to suit you. You can also work from home, with at least one day per week at our Widnes Head Office.
- A collaborative, values-driven team where your work will be seen, valued and celebrated
- Opportunities to travel nationally and attend sector events and media moments.
- A contributory pension scheme to help you plan for the future.
- Wellbeing support, including a 24/7 Employee Assistance Programme, financial support options and a wellbeing fund. Retail discounts, holiday deals, cycle to work scheme and travel discounts via our benefits app.
Please note, if you are interested in this role, we welcome your application as soon as possible! Depending on the volume of applications received, the vacancy may be closed before the expected advertising end date.
We’re really proud to be a Hive HR Employee Voice Certified organisation, a recognition that confirms our commitment to creating a culture where our colleagues are not only encouraged to share their thoughts, but where this feedback is actively sought and acted upon to drive positive change at every level.
In our 2025 Colleague Engagement Survey, 59% (nearly 3,800) of our people shared their feedback and insights, giving us an incredible Employee Net Promoter Score of +34.
The Employee Net Promoter Score is a measure of how willing our colleagues are to recommend us as a good place to work to their loved ones – and a score of +34 is considered a Very Good score when compared to global benchmarks set by hundreds of other organisations.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
This is an exciting opportunity to shape engaging campaigns and storytelling across digital, social media, email, PR and community channels. Working as part of our Fundraising and Communications team, you’ll create compelling and accessible communications that inspire action, strengthen our community, support fundraising and help people live full and healthy lives with MS.
Working closely with colleagues, ambassadors and people living with MS, you’ll help amplify authentic lived experience, develop impactful campaigns and use insight and digital best practice to grow engagement and reach.
We’re looking for someone with strong writing and storytelling skills, experience delivering communications, marketing or digital campaigns, and a good understanding of digital engagement, social media and email marketing. Most importantly, we’re looking for someone who is collaborative, proactive and motivated by making a meaningful difference.
About Overcoming MS
Overcoming MS is the world’s leading MS healthy lifestyle charity. We help people live full and healthy lives with MS through evidence-based information, practical tools and a supportive global community.
Since 2012, we have supported people affected by MS to make informed lifestyle choices alongside medical treatment, helping people feel more empowered, informed and hopeful about living with MS.
Our vision is a world where everyone with MS has the information, confidence and support they need to live well.
Job summary
The Communications and Marketing Manager plays a central role in helping Overcoming MS reach and support more people living with multiple sclerosis worldwide. The role leads the creation of compelling, evidence-based, and emotionally engaging communications that strengthen connections with our community, raise awareness of the Overcoming MS approach, support fundraising, engagement, and behaviour change, and showcase our services and offerings.
Working across communications channels, campaigns, storytelling and community engagement, the postholder will enable our audiences to feel they have the appropriate level of information and confidence to make lifestyle changes, through the support we offer to live a full and healthy life with MS.
Key responsibilities and duties:
The role comprises the following key areas of responsibility:
Communication and campaign creation
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Craft engaging, accessible and audience-focused communications which inspire action, deepen engagement and build trust.
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Plan and execute integrated marketing and communications campaigns across digital channels, print, PR and Community channels in alignment with our Fundraising and Communications Strategy.
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Support the Head of Communications, Marketing & Digital with campaign planning, aligning Communications objectives to organisational and income generation objectives.
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Support the Services team with the promotion of our services, including the dissemination of insights and data, to grow our awareness and engagement
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Support colleagues and audiences. Working with stakeholders to ensure communications are planned and delivered at the right time to meet their needs.
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Ability to communicate complex or sensitive information in a clear, accessible and empathetic way.
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Understanding of inclusive and accessible communications best practice.
Using results to drive change
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Use audience insight, analytics and user behaviour to shape campaigns and improve engagement.
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Test, learn and optimise marcomms communications through experimentation, AB testing and evaluation.
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Contribute to Marcomms evaluation on performance and impact.
Storytelling and Community voices
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Build trusted relationships with people living with MS and the wider Overcoming MS community to develop authentic and inspiring stories.
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Support contributors sensitively and ethically, ensuring appropriate consent and safeguarding processes are followed.
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Identify opportunities to amplify community voices across campaigns, fundraising and communications.
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Ensure storytelling reflects the diversity and inclusivity of the Overcoming MS community.
Social media and content creation
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Lead on building our impact and engagement on social media with our audiences, in line with our objectives, including supporting awareness and engagement campaigns and fundraising.
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Ensure that we are using the best tools and techniques by staying up to date with trends.
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Monitor social media, ensuring prompt and accurate responses to enquiries.
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Use analytics to constantly optimise our social media impact.
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Ensure content is accessible, audience-led and aligned with best practice in health communication.
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Support content development across both digital and print communications where required.
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Working closely with the services team, lead the content creation and maintenance of our website to maximise our impact with audiences.
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Build and nurture relationships with celebrity ambassadors, influencers and public supporters.
Email marketing
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Develop content for email marketing, including for fundraising and events campaigns.
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Optimise email by A/B testing content to maximise performance through design and content improvements, and creating triggered email sequences to build our message.
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Use audience segmentation and personalisation to support campaigns.
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Use analytics to identify ways to constantly optimise our email impact.
Community Engagement
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Support our digital community through different discussion groups and platforms (social media, hubs, etc). Including liaising with internal teams and promoting best practice.
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Support online events and drive positive engagement opportunities.
Brand communication
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Ensuring all activity aligns with brand priorities.
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Championing on-brand messaging. Acting as a trusted expert on brand tone of voice.
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Ensuring all media and communications guidelines/policies are followed and kept updated.
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Sharing best practice with the wider organisation and continuing professional development.
Creative skills
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Generate and develop creative and innovative ideas with a good eye for brand, design, film and photography.
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Develop clear briefs and oversee production of high-quality digital and printed communications materials.
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Create engaging collateral through design software.
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Edit small amounts of audio or video (desirable).
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Support content development across both digital and print communications where required.
PR and Media
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Support the Head of Communications, Marketing and Digital with media relations through press releases and statements.
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Support with securing regional, national and international media coverage, sourcing case studies and creating campaign assets and messaging for media partners.
PERSON SPECIFICATION
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Self-motivated and adaptable/proactive, with strong organisational skills and the ability to manage competing priorities effectively
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A keen eye for detail with a consistently high quality of work output.
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Highly organised, able to manage a content schedule, and plan and deliver digital campaigns. Able to prioritise work across multiple projects to meet deadlines.
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Demonstrable experience in developing, leading and executing high-quality, effective communications and engagement strategies that achieve desired results.
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Excellent writing, editing and communication skills for social media, web, email and PR.
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An understanding of how communications affect and engage audiences.
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An ability to communicate in an inclusive way with diverse audiences.
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Experience in managing and optimising website content, with strong on-page SEO skills.
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Confident using email marketing and social scheduling
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Familiarity with Google tools (Analytics, Adwords, Search Console, etc) and digital monitoring tools.
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Skills in creative content development, such as audio, video and photo editing.
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Interest in wellbeing
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Experience managing external suppliers, freelancers or creative agencies (desirable)
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Experience working in the charity, health or wellbeing sector. (desirable)
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Able to flex hours and work outside normal hours where needed to cover events (time off in lieu will be provided).
This job description outlines the main responsibilities of the role, but is not intended to be an exhaustive list. Duties may evolve over time, and the post-holder may be required to undertake other reasonable tasks consistent with the level of the role.
How to apply: Please click on the Apply Now button, submit your CV, and please answer the three questions we have prepared for you. Please use the Cover Letter space to tell us your motivation for working at Overcoming MS.
Application timeline:
Close date: until 9am Monday 15th June
First round interviews: 18th and 19th June, online via Microsoft Teams
Second round interviews: 23rd June on Teams/in person TBC, and it will include a short task and presentation
Our Commitment to Equity, Diversity and Inclusion: We want Overcoming MS to be a welcoming, inclusive and supportive place to work, where people feel valued and able to thrive. We actively encourage applications from people of all backgrounds, experiences and communities, particularly those currently underrepresented in the charity sector.
We know that people sometimes hesitate to apply unless they meet every requirement listed. If this role feels like a good fit for you, we’d still encourage you to apply.
If you need reasonable adjustments or information in a different format during the recruitment process, please contact us.
We're here for everyone with MS who wants to take control of their health and wellbeing.

The client requests no contact from agencies or media sales.
We are looking for a proactive self-starter to sit within a high-performing team working to raise awareness of SSAFA’s support in the South West Region of England to those in the Armed Forces Community who need it most.
With the ultimate objective being to grow SSAFA’s presence, profile, and identity, the role is responsible for all marcomms activation in the region. The role holder will work to deliver the central Fundraising, Marketing & Communications strategy.
This role reports to the Head of Communications with close alignment with colleagues across the marcomms directorate. The marcomms manager will be responsible for managing marketing campaigns in the South West Region of England and promoting SSAFA’s fundraising initiatives and services. You’ll identify the areas of greatest impact and cut through, deliver integrated awareness campaigns and secure media coverage of fundraising events. Crucially, you’ll be able to identify stories which resonate with our target audience and write calls to action.
With a heavy focus on media and PR activity, key to the role is building strong relationships and contacts with relevant stakeholders in your region including media representatives, employees, volunteers, and case study beneficiaries.
About the team
The Communications team is a small but dynamic group of individuals with strong skillsets across Public Relations, Storytelling (case studies) and Internal Communications. The team is a mix of ex-forces and civilians, and they are always sharing knowledge and expertise with each other.
You will work closely across all directorates within SSAFA, with a focus in South West, to garner information and create compelling marcomms campaigns and activities to raise awareness of SSAFA’s work.
About you
You will be a highly motivated and creative communicator with a proven track record of delivering impactful PR and marketing campaigns. As a natural storyteller with strong media instincts, you will excel at securing high-profile coverage and elevating our brand presence. You will be a confident relationship builder, skilled at engaging stakeholders across the region, from media contacts to volunteers and case study beneficiaries. You will also be able to work independently while staying closely aligned with teams across fundraising and communications, demonstrating proactivity and the ability to manage multiple projects effectively.
About SSAFA
SSAFA, the Armed Forces charity, has been providing practical, emotional, and financial support to our Forces and their families since 1885. SSAFA, is a trusted source of support for the Armed Forces community in their time of need; last year our trained teams of volunteers and employees helped more than 53,000 people in need, including veterans, serving personnel (regulars and reserves) and their families.
SSAFA understands that behind every uniform is a person. We are here for that person and their family – any time they need us, in any way they need us, for as long as they need us.
Diversity and Inclusion at SSAFA
SSAFA exists to support a diverse range of beneficiaries within the armed forces community, and we believe diversity within our teams is key to ensuring we can deliver our services effectively. We thrive on differences and believe it is critical to our success as a worldwide charity. SSAFA is proud to be an equal opportunity workplace that seeks to recruit, develop and retain the most talented people from a variety of backgrounds, perspectives, and skills. We therefore encourage applications from all genders, races, religions, ages and sexual orientations, as well as parents, veterans, people living with disabilities, and any other groups that could bring diverse perspectives to our business.
SSAFA is committed to using the Disclosure & Barring Service to ensure we, as an employer, safeguard those we serve.
No agencies please. Any unsolicited submissions from agencies will be accepted as a direct application from the candidate and no fees will be payable.
Closing date: Midnight on Monday 15 June 2025.
Interviews: TBC
Our vision A society in which the Armed Forces, veterans and their families can thrive.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you an expert in stewardship and donor care, and have experience in managing Individual Giving income streams?
Designed by families, for families, The Ark was opened in September 2019 by the Mayor of London. The grounds offer wheelchair accessible outdoor experiences, including a Woodland Walk through a 7-acre nature reserve, a hydrotherapy pool and overnight suites for families to be close to their loved ones. At The Ark we are able to provide Specialist Care and Nursing for babies, children and young people, supporting their full clinical, emotional, social and practical needs. We have created a space where children who are seriously unwell are accepted as they are, safe to play, explore, express themselves and build confidence.
Rated as ‘Outstanding’ by the Care Quality Commission, the charity has had a sustained period of growth over the last two years and we are looking for high quality employees to come and be a part of that success.
Our expert staff and trained volunteers provide clinical, emotional and practical support for families across North and Central London and Herts Valley. We carefully adapt our support for every child and offer it wherever it is required - whether in their home, their community or at our state-of-the-art children’s hospice building, The Ark, in Barnet.
JOB DESCRIPTION
The Supporter Engagement Manager position is a pivotal role in the Public Fundraising team, comprising seven specialist Fundraisers. The post-holder is responsible for driving growth in our Individual Giving programme through a mix of acquisition and retention campaigns.
Key internal relationships include the Head of Supporter Engagement and the Fundraising Management team.
The post-holder will work closely with the Fundraising Data Manager and the Community Engagement Manager on collaborative income generation and Supporter Engagement activities.
The post-holder will be instrumental in shaping the Individual Giving and Supporter cultivation strategies geared towards increasing our Cash and Regular Giving Supporter base.
The Individual Giving programme includes Cash Appeals, Regular Giving (including Door-to-Door recruitment), Hospice Lottery, Challenge Events, Legacies and Supporter Care. There is a strong focus on digital fundraising.
ABOUT YOU
You will be a dedicated, organised and experienced Individual Giving specialist, with proven expertise in Supporter stewardship.
You are by nature a proactive, hands-on, team player. You thrive in an environment where no two days are the same.
The Public Fundraising team is part of the wider Income Generation and Communications team based in our hospice, at The Ark. We are a close-knit, highly supportive, high-performing team of 19. There is continuous collaboration. We help each other whenever we can. This set-up inspires you. As does the knowledge that your fundraising will have a direct, positive and lasting impact on the lives of the babies, children and the families we support.
Please refer to the job description for more information on this role.
Please note - we are only accepting direct applications for this role.
We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, we kindly advise you to submit your application as early as possible.
We help children who are seriously unwell make the most of every day



WORKING WITH US
The founder and sponsor of the Harris Federation, Lord Harris of Peckham, opened our first school in 1990. We have, over the past thirty years, implemented ideas and initiatives that have transformed the opportunities of pupils from working class and disadvantaged backgrounds. Harris academies are widely recognised as a force for social mobility. We are immensely proud of the role that our alumni are now beginning to play in the world and of what we believe our current generation of pupils will go on to achieve.
We now have over 50 schools educating more than 40,000 young people across London and Essex, and employ over 5,000 staff across our academies and head office. With the majority of our academies located in areas of high socioeconomic disadvantage, a high-quality education is key to the futures of the pupils we serve.
As a provider of employment and education, we value the diversity of our staff and students, and all our staff are equally valued and respected. We are committed to providing a fair, equitable and mutually supportive learning and working environment for our students and staff.
Our work will impact many generations to come, and our staff come from all backgrounds and walks of life, coming together to inspire young minds. We promote an inclusive culture that embraces the valuable and enriching contribution that all of our community make. We continue to be proactive in uplifting and supporting all voices at Harris.
To discover more about our culture, ethos and what it is like to work here, visit the page.
ABOUT THIS OPPORTUNITY
A rare opportunity to lead communications and brand for one of the UK’s leading education trusts.
As Head of Communications and Brand at the Harris Federation, you will shape and protect our public profile, leading strategic communications, marketing and media activity across a network of 55 academies.
Reporting to the CEO, you will act as a trusted adviser to senior leaders, driving brand consistency, overseeing high impact campaigns, and leading digital, PR and internal communications to support pupil recruitment, staff attraction and organisational growth. You will also build and lead a high performing MarComms function and manage external agency partnerships.
This is a pivotal leadership role where you’ll bring the Harris story to life - showcasing our impact, strengthening our reputation, and helping us navigate sector challenges with clarity and credibility.
If you are a senior communications leader with a strong track record in brand, digital and stakeholder engagement, and are passionate about making a difference to young people’s futures - we’d love to hear from you.
MAIN AREAS OF RESPONSIBILITY
Your responsibilities will include:
Strategic Leadership & Executive Advisory
- Develop and lead the Federation’s external communications and brand strategy at the highest level, ensuring coherence across all academies and central services.
- Act as an adviser to the CEO and executive team on internal and external communications.
Brand Leadership
- Own and embed the Federation’s brand identity, values, and visual standards across all academies and external channels.
- Own and embed brand guidelines, tone of voice, and messaging across all channels to ensure consistency.
External Campaigns & Growth Marketing
- Create comprehensive marketing and communications strategies that align with the Federations aims and increase brand awareness.
- Own and develop high impact external campaigns to support pupil recruitment, reputation and trust building, staff recruitment (in collaboration with Talent Acquisition), and new academy expansions.
MarComms Directorate Leadership
- Build and lead a high performing Marketing & Communications Directorate.
- Set long-term capability requirements and lead workforce planning as the function scales.
For a full list of responsibilities, please download the Job Pack.
WHAT WE ARE LOOKING FOR
We would like to hear from you if you have:
- Degree in Marketing, Communications, Digital Media or related field.
- Professional Marketing qualification (CIM or equivalent)
- Evidence of CPD in digital marketing, SEO, or communications.
- Significant experience in marketing, communications, or digital strategy.
- Experience managing brand identity and external communications
- Experience in education, charity or public sector.
- Strong understanding of digital marketing, SEO, Analytics, and social media best practice.
- Excellent written and communication skills.
- Strong design awareness and understanding of visual identity.
- Proficiency with CMS platforms, social media tools, and analytics software.
For a full job specification, please download the Job Pack.
APPLYING FOR THIS POSITION
If you would like to discuss the opportunity further, or if you have any questions, please contact us via email to arrange a conversation.
Before applying please ensure you download the job pack from our careers website, this will help with completing your application. Please note that we only accept applications submitted online before the closing date.
When applying, you will have the option to import your CV or use a LinkedIn profile which will auto populate the online application.
A reminder to check your junk mail for our email communications and add us to your safe senders list to ensure all future email communication is received.
OUR VISION & VALUES
Our vision, from the start, has been to provide the structure and services needed for our schools to amount to more than the sum of their parts, and to free-up our teachers and leaders to focus on one thing and one thing only: the outstanding education of all their pupils. Our young people and communities are at the heart of everything we do. Our core mission has always been to close the educational gap between young people from disadvantaged backgrounds and their peers. Our ambition is one where every child in London, no matter their background, has equal access to high quality education, giving them the same opportunities and potential to succeed.
We know there are many challenges facing our young people and the communities we serve, and that’s why we need determined people like you to help us tackle those inequalities. Whilst each of our academies has their own unique cultures and values; as a whole Federation, we have four core values which are central to successfully achieving our vision: Excellence, Collaboration, Support, and Innovation. We are proud of our values because they guide us in how we work allowing us to achieve the best possible outcomes for our young people, communities, and colleagues.
IMPORTANT INFORMATION
Safeguarding Notice
The Harris Federation and all our academies are committed to ensuring the highest levels of safeguarding and promoting the welfare of children and young people, and we expect all our staff and volunteers to share this commitment. All offers of employment are subject to an enhanced Disclosure and Barring Service (DBS) check, references, an online search, and where applicable, a prohibition from teaching check will be completed.
Equal Opportunities
The Harris Federation is an equal opportunities employer and welcomes applications from all suitably qualified candidates. We value the diversity of our staff and students, and everyone at the Harris Federation is equally valued and respected. We aim to be an inclusive employer that reflects the communities we serve. We are committed to providing a fair, equitable and mutually supportive learning and working environment.
WHAT WE CAN OFFER YOU
Harris has a strong culture of collaboration and best practice, with professional development and career planning at its centre. We invest in our staff with support, coaching, mentoring, and a wide range of top-quality training programmes delivered at every level.
You will also have access to a variety of benefits, support programmes and initiatives including:
- Excellent opportunities for continuous professional development and career progression
- Annual performance and loyalty bonus
- Pension scheme (Teachers' Pension Scheme or Local Government Pension Scheme) with generous employer contribution
- 26 days' annual leave (inclusive of our Christmas Eve closure day) plus bank holidays, rising to 27 days after 2 years' service, or equivalent for staff on term time contracts
- Harris Wellbeing Cash Plan including cover for routine and specialist healthcare
- Employee Assistance Programme for free and confidential advice
- Cycle to work salary sacrifice scheme
- Wide range of shopping, leisure, and travel discounts
- 20% off at Tapi Carpets, exclusive to Harris employees
- Interest-free ICT and season ticket loans
For most non-teaching staff based at our Head Office in East Croydon, we also offer lifestyle friendly working arrangements including flexible start and end times, and hybrid working with two days from home and three days on site.
Job Title: Communications & Engagement Officer
Reports to: Senior Communications Manager
Location:Contracted to Breaking Barriers’ office in London, with some expectation of travel
Terms:22.5 hours per week over 3 or 4 days – open to flexible working arrangements
Contract:Permanent
Salary:£30,500 - £33,500 (inclusive of London weighting), pro-rata
Purpose of the Role
The Communications & Engagement Officer is a key role within Breaking Barriers’ Income and Engagement Directorate. It helps refugees find meaningful employment through communications and fundraising activities that maintain and grow relationships with partners, funders, supporters and relevant influential organisations and individuals.
The post holder reports to the Senior Communications Manager, and works closely with the Head of Public Engagement, Senior Digital Marketing Manager and Fundraising & Partnerships Officer. They also lead or participate in activities involving colleagues across Breaking Barriers’ teams and our refugee clients.
This role contributes to the implementation of our communications, engagement and fundraising strategies, and is closely involved in team planning – including input into operational plans and communications campaigns to steward and inspire key audiences.
The Communications & Engagement Officer is responsible for the planning and creation of day-to-day communications across our owned channels, with a particular focus on social media. They are also responsible for managing social media interactions and outreach, and for creating selected content for Breaking Barriers’ website.
The post holder helps the Senior Communications Manager to ensure that organisational content complies with brand guidelines. And they play a key role in data management – maintaining our multi-media asset bank and the storytelling data within our Salesforce CRM.
This role will suit a team player who is able to build strong relationships across Breaking Barriers to support content creation, ethical storytelling and impact. The post-holder should be comfortable in a fast-paced environment, solution-focused and creative, whilst having a good eye for detail. And, of course, they should have a passion for stewarding, inspiring and mobilising audiences through high-quality, engaging communications.
Key Responsibilities
1. Communications planning and delivery (60%)
· Work with the Senior Communications Manager to manage the communications calendar.
· Collaborate with colleagues across Breaking Barriers, especially the Income & Engagement and Services teams, to source content that reaches, engages, stewards our key audiences – including partners, funders and individual supporters.
· Plan, create and schedule written and multi-media (graphics, videos, photos) content on social media platforms.
· Plan and create or coordinate longer-form content, including case studies, articles and blogs.
· Contribute to the delivery of integrated communications campaigns that support income generation, brand awareness and positioning amongst key audiences.
· Support the continual improvement of our communications by monitoring and evaluating their own work and implementing recommendations.
· Support the development of communications, engagement and fundraising strategies and input into team planning.
2. Community and supporter engagement (30%)
· Manage and engage with our organic social media communities.
· Pro-actively engage with relevant organisations and individuals via social media, in line with agreed strategies.
· Help develop and manage our growing community of storytellers with lived experience of life as a refugee.
3. Other responsibilities (10%)
· Update storytelling data in the Salesforce CRM, and undertake other administrative tasks.
· Take responsibility for maintaining Breaking Barriers’ asset bank of photographs, videos and graphics.
· Advise and support colleagues on compliance with brand guidelines, and create brand resources.
· Represent the Public Engagement team at selected events, including photographing or filming key moments and activities.
· Support other teams with ad-hoc requests for communications support.
· Take a proactive approach to professional development.
· Take on other marketing and communications tasks as required.
Person Specification
Essential
· Demonstrable knowledge of and/or interest in refugee, employment or migration sectors
· Experience in a communications or fundraising role (this doesn't have to be in the UK)
· A demonstrable understanding of key communications and fundraising principles, whether through direct experience or study, and including:
o Understanding audiences
o User journeys
o Developing key messaging
o Audience stewardship
o Working with brand guidelines
· Experience of creating high quality campaigns or content to inspire or drive action
· Experience creating written and multi-media (photography/graphics/video) content for social media, websites and/or emails
· Strong copywriting, editing and proofing skills, and the ability to tailor content for different audiences and channels
· Excellent relationship-building skills, and confidence working with colleagues at all levels of seniority
· Ability to work on own initiative, take responsibility for work, and learn from challenges and successes
· A proactive and creative approach to problem solving and idea generation
· Comfortable within a fast-paced team and able to prioritise multiple projects
· Ability to pay close attention to detail, to maintain communications quality and accuracy
· Experience with administrative, team communication and workload management applications, preferably including the Microsoft Office 365 suite.
· Experience with one or more of the following:
o Design tools such as Canva
o Photography and film editing
o Website CMS software
o Email broadcast platforms
o Social media scheduling platforms
Desirable
· Lived Experience of Breaking Barriers’ cause
· Experience using Salesforce, or another CRM system
· Knowledge of GDPR and data protection principles as they apply to communications and fundraising
· Experience of monitoring and evaluating communications or fundraising activities
Other considerations:
· Breaking Barriers is committed to protecting an adult’s right to live in safety, free from abuse and neglect and for their views, wishes and beliefs to be fully taken into account when deciding action.
· We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of age, disability, gender reassignment, sex, sexual orientation, marriage and civil partnership status, pregnancy and maternity status, race, religion or belief.
· Breaking Barriers particularly welcomes applicants with experience of seeking asylum and/or a refugee background.
As a member of the Disability Confident Scheme, we are committed to offering an accessible recruitment process and guarantee an interview to all applicants with a disability who meet the minimum criteria for the role.
Breaking Barriers exists so that every refugee can access meaningful employment and build a new life.
The client requests no contact from agencies or media sales.
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JOB TITLE: Communications officer
Contract: e.g. Two-year fixed term
Location: York/ hybrid (in office attendance once or twice a week)
Salary range: £47,814 BAND B1
2. MAIN PURPOSE AND SCOPE OF THE JOB
The communications officer is responsible for the consistent, day-to-day delivery of internal and external communications that convey JRCT’s mission and priorities and support the work of the people and organisations we fund.
The focus of this role is delivery of our communications. You will be reliable and skilled, taking ownership of work that keeps our communications running smoothly - producing high-quality content, handling our social media presence, maintaining our website, and delivering our newsletters. You will bring creativity and flair to your communications, knowing when to inform and when to engage and finding the right tone for different audiences and channels.
You will work independently on routine tasks while contributing thoughtfully to wider projects.
3. POSITION IN ORGANISATION
Reports to: Head of Communications
Responsible for: n/a
4. DUTIES AND KEY RESPONSIBILITIES
4.1 Content creation and storytelling
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Create, edit, and produce high-quality written and digital content, including news pieces, case studies, and multimedia materials, ensuring all messaging is clear, consistent, and reflective of our mission and values across all channels
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Partner with grant holders to develop case studies, quotes, and materials that reflect their voice and perspective
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Actively amplify the work of grant holders, identifying opportunities to showcase their voices, expertise, and learning
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Maintain and develop content, including sourcing images and writing copy for our website and reports, and assist with site refreshes.
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Work with colleagues to ensure JRCT’s learning is translated and shared in accessible, meaningful terms
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Design, compile, and write external newsletters
4.2 Social media and digital engagement
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Run our social media accounts day-to-day, including monitoring, scheduling, and creating engaging posts
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Produce design-led assets and infographics using Canva or similar tools
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Maintain and grow social media presence, sharing news from grant holders and JRCT
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Research peer digital content and stay updated on social media trends
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Monitor and analyse web and social media performance to evaluate and refine approach
4.3 Internal communications and administration
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Work with the head of communications to deliver internal communications, including updates, newsletters, and intranet content
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Complete administrative tasks to regularly maintain and update digital resources in compliance with GDPR guidelines, including social media lists, website, image library, and newsletter mailing lists
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Contribute to the ongoing development of the communications and engagement strategy, and assist with projects such as brand work and website redesign as they arise
5. General Responsibilities
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Work constructively with administrative and communications colleagues, offering guidance and support where appropriate
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Work at all times within the values, mission, and charitable purposes of JRCT
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Be proactive in keeping up to date with developments affecting your work, including the social and political environment JRCT grant holders are working in
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Take direction on projects and priorities from your line manager and carry out other associated duties as may arise or be assigned
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Participate in effective collaborative working with other teams across JRCT
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Prepare for and participate in appraisal meetings and engage constructively with colleagues
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Work to administration and communication protocols efficiently to ensure organisational systems and procedures are implemented
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Abide by all organisational policies, codes of conduct, and practice
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Support diversity and equality of opportunity in the workplace.
The client requests no contact from agencies or media sales.
Accountable to: Head of Fundraising and Communications
Responsible for: No line management responsibility
Hours: 22.5 hours per week (with occasional evening and weekend hours)
Salary: £25,500 (pro rata equivalent to £15,300 for 22.5 hours a week)
Location: Baca office, Loughborough. Occasional travel in Leicestershire and Cambridge may be required.
Help Change Young Lives
At Baca, we support young people who have fled war, persecution, and trafficking, providing safe housing, education, and therapeutic care to help them rebuild their lives.
We are looking for a Fundraising, Engagement and Communications Administrator to join our team and play a key role in supporting our fundraising activities and sharing our impact.
About the Role
This varied role sits at the heart of our fundraising and communications work. You will help deliver excellent supporter care, manage key systems, and create engaging content that inspires our community.
Key Responsibilities
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Deliver outstanding supporter stewardship for donors and volunteers
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Manage fundraising enquiries and maintain CRM records
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Administer donations and support fundraising events
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Produce fundraising reports
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Create and schedule social media content
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Develop engaging communications using tools like Canva
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Gather and share stories that highlight Baca’s impact
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Ensure compliance with data protection and fundraising regulations
About You
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Passionate about supporting vulnerable young people
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Highly organised with strong admin skills
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A confident communicator with excellent attention to detail
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Comfortable using CRM systems and social media platforms
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Proactive, collaborative, and eager to learn
A second language is welcome but not essential.
What We Offer
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The chance to make a meaningful difference
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A supportive, values-driven team
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Flexible, part-time working
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33 days’ holiday (pro rata), pension, wellbeing support, and more
Apply Now
If you’re motivated to make a real impact in the lives of young asylum seekers, we’d love to hear from you.
Please note: You must have the right to work in the UK.
Successful candidates will be asked to apply for an Enhanced DBS Certificate including a check of the children’s barred list.
It is our mission to serve young people who have been forced to flee their home country – offering safe homes, education, therapeutic care and support



MAG (Mines Advisory Group) is an international humanitarian organisation based in Manchester, UK, and working in 32 countries. We remove landmines and unexploded ordnance to release safe and productive land for communities, and work to reduce the threat of armed violence by supporting governments to safely manage weapons and ammunition. In 1997, MAG was a co-recipient of the Nobel Peace Prize for our work campaigning for the Anti-Personnel Mine Ban Convention.
Job Purpose
You will provide leadership for MAG’s global advocacy and influencing work, ensuring engagement with political, institutional, and sector stakeholders is focused, coordinated, and aligned with organisational priorities.
The Head of Advocacy will lead the development and delivery of MAG’s advocacy strategy across key geographies and fora, including national governments, multilateral institutions, and sector networks. The role ensures that MAG’s policy positions are translated into clear and targeted influencing approaches, and that advocacy activity supports organisational objectives.
Working closely with the Director of Policy and Strategic Partnerships, the Head of Policy, and colleagues across MAG, the role strengthens MAG’s external influence and ensures a coordinated approach across teams and regions.
Advocacy Leadership and Strategy
- Lead the development and delivery of MAG’s global advocacy strategy, aligned with organisational priorities and policy positions
- Identify priority targets, geographies, and influencing opportunities across national, regional, and multilateral contexts
- Provide strategic advice to senior leadership on advocacy opportunities, risks, and positioning
External Engagement and Representation
- Represent MAG at senior level with governments, multilateral institutions, and sector networks
- Build and maintain relationships with key decision-makers and advocacy peers across priority geographies
- Lead MAG’s engagement in relevant advocacy fora, including parliamentary, multilateral, and sector spaces
- Support senior MAG staff to engage effectively with advocacy targets
Delivery of Advocacy and Influencing
- Oversee the design and delivery of advocacy initiatives that support MAG’s objectives
- Ensure the development of high-quality advocacy materials, including briefings and messaging
- Ensure advocacy activity is coordinated across MAG and aligned with organisational priorities
Advocacy Management and Internal Coherence
- Provide leadership and line management to the Advocacy Manager and wider advocacy function
- Conduct appraisal meetings in line with MAG policy, agreeing and reviewing progress towards individual targets on a regular basis.
- Ensure clear planning and prioritisation of advocacy activities
- Strengthen internal understanding of advocacy priorities and approaches
- Ensure consistency of messaging across advocacy, policy, communications, and programme engagement
- Sector Engagement and Positioning
- Build and maintain relationships with advocacy peers and coalitions across the humanitarian and disarmament sectors
- Influence sector advocacy agendas in line with MAG’s priorities and expertise
Management
- Contribute to PSP planning and organisational strategy
- Support business planning and programme development
- Manage resources in line with agreed priorities
- Provide updates to the Director of Policy and Strategic Partnerships
- Deputise as required
Requirements
Essential Experience
- Significant experience in advocacy, influencing, or external engagement in humanitarian, development, or related sectors
- Experience engaging with political stakeholders, including governments and/or multilateral institutions
- Experience developing and delivering advocacy strategies or influencing initiatives
- Experience producing high-quality advocacy materials and briefings
- Experience working collaboratively across teams and with external partners
Essential Skills and Knowledge
- Strong understanding of political and influencing processes across relevant geographies and institutions
- Understanding of humanitarian, disarmament, or related policy environments
- Excellent written and verbal communication skills
- Strong relationship management and influencing skills
- Ability to identify and respond to emerging opportunities in dynamic political contexts
Essential Aptitude
- Ability to represent MAG with credibility and authority
- Strategic thinking and sound judgement
- Collaborative and solutions-focused approach
- Ability to work with autonomy and prioritise effectively
- Commitment to MAG’s mission and values
Desirable
- Experience engaging in multilateral fora (UN, CCM, APMBC, CCW, ATT, UNPoA)
- Experience working across multiple geographic advocacy contexts
- Experience managing or developing a team
- Additional languages
Benefits
Remuneration
The starting salary will be £56,220, based on a 37.5 hour working week. MAG has a system of incremental pay increases, up to a limit, based on length of service in the role. Further information will be provided to the successful candidate.
Closing Date: 12.00 (GMT) - 18th June 2026
To apply please visit our website via the link.
Please note that as part of MAG's commitment to safeguarding, this post is subject to background checks before an offer of employment is confirmed. For more information on MAG’s approach to safeguarding and background checks on our website.
MAG is committed to the principles of diversity, equality and inclusion. If you think you would be suited to one of our roles we would welcome your application regardless of your background. We strive to provide an inclusive and supportive working environment where all employees feel respected and supported in fulfilling their potential 25 days Annual Leave.
We do whatever it takes to get to a landmine before another child does.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are looking for a passionate, dog welfare and training literate, manager to energise, inspire and lead Chilterns Dog Rescue Society into the future
CDRS is a successful and established dog rehoming charity working from our ‘state of the art’ Rescue Centre near Wendover, Bucks.
Our passionate staff, volunteers and members are striving to make life better for our dogs using their kindness and expertise.
This is an exciting opportunity to drive the charity forwards and shape it for the future
Will you join us and make life better for dogs?
Job Title: Head of Dog Rehoming Charity
Reports to: Board of Trustees
Location: Bromley Heights Rescue Centre HP23 6LD
Salary: £35-40k
Hours: 40 per week on an agreed rota (includes weekends and bank holidays)
Contract type: Permanent, full-time
Responsibilities
Be responsible for all aspects of the Charity - dogs, people, facilities ,compliance and finances
Manage the charity and the skilled staff within it
Optimise the rescue of dogs and maintain the high quality of care currently in place
Drive the marketing, brand awareness and fundraising of the charity
Actively promote high standards of care with the staff and volunteers
Support and co-ordinate the volunteers, foster carers and members
About the team
We have an experienced team of 13 staff in place across the Charity. They are passionate about caring for the dogs and finding suitable loving homes for them in the next stage of their lives.
What we’re looking for
Essential
· A self starter with a passion for improving the lives of the dogs in our care
· Proven senior leadership experience in a charity, animal welfare, or similar organisation.
· Strong understanding of animal welfare principles and UK legislation affecting rehoming charities.
· Demonstrated ability in strategic planning, team leadership, and financial oversight.
· Successful track record in fundraising, stakeholder engagement, and partnership building.
· Excellent communication, people management, empathy, and decision-making skills.
· Good listening skills and openness to staff proposals, suggestions. Utilisation of existing staff experience and qualifications
· Experience working directly in rescue, veterinary, or kennels environments.
· Knowledge of health and Safety and employment law
Desirable
· Knowledge of marketing, PR, and community engagement strategies.
· Qualification in charity management, business administration, or animal welfare.
What we offer
28 days holiday per year including bank holidays
Pension scheme
Lovely working environment in the Chiltern Hills at our modern rescue centre
A fulfilling and fun role rescuing dogs and giving them a better life
Interested? Here’s how to apply:
Application closing date: 21st June 2026
Interview date: 28th June 2026
Please note, we do not accept applications or speculative CVs from agencies.
Applications may close before the deadline, so please apply early to avoid disappointment. Please note, applications received after the closing date may not be responded to.
If you’re enthusiastic about this opportunity but your experience doesn’t align perfectly with every requirement, we encourage you to apply anyway and demonstrate how your experience is transferrable. You may be just the right candidate.
If successful, your recruitment journey will include:
anonymised application form and cover letter
In-person interview at the centre
Please note, the process may change slightly dependent on application numbers. We will inform you of any relevant changes.
Please email if you require any adjustments to be made for you to complete your application or to participate in the recruitment journey.
We operate a bias-free application process in our commitment to equity, diversity and inclusion. To assess your application quickly, fairly and objectively, please fully complete the qualifications and work history sections of our online application form.
Redacted CVs may be accepted by exception.
We believe being an inclusive, diverse organisation – where we welcome diversity of thought, value individuals’ experience and can reach and partner all areas of society – is crucial if we’re to help more dogs. Our ambition is to work together to promote a more inclusive environment, which attracts all candidates and signals our commitment to celebrate and promote diversity.
There’s a place for everyone at CDRS and we encourage applications from talented people across all communities.
CDRS is committed to safeguarding children and adults at risk and protecting anyone that comes into contact with us from harm. We expect all employees and volunteers to share this commitment. You may be subject to a criminal record check if required for the role
The client requests no contact from agencies or media sales.
Dog Aid Scotland
Dog Aid Scotland is celebrating its 70th anniversary of creating and protecting loving homes across Scotland. The charity helps keep dogs with their owners whenever possible and when that’s not possible, we find dogs new homes, giving them hope for a future.
This is an exciting opportunity to join a long-standing charity entering a period of growth and investment with a focus on helping many more dogs and their owners. The charity will look to increasing the scale of its work, significantly increasing awareness of the importance and impact of Dog Aid Scotland while ensuring financial sustainability through fundraising and income diversification.
Role Description
The Head of Income and Engagement is responsible for diversifying and growing Dog Aid Scotland’s fundraising income streams as well as overseeing the charities strategic communications and marketing activity. Reporting directly to the CEO, the postholder will develop and deliver a comprehensive Income and Engagement Strategy that ensures sustainable income growth, deepens supporter engagement and increases awareness of this long-standing charity. As well as working at a high level, this will be a hands on, operational role which is expected to work directly with donors and lead on fundraising activity.
Key Responsibilities
- Lead the development and implementation of Income and Engagement Strategies aimed to grow income sustainably and significantly increase awareness of the charity
- Grow income from individual giving, regular giving, fundraising events and legacy giving, whilst looking to develop further income streams such as major donors, trusts and foundations in future.
- Develop strong donor journey that's engaging, from recruitment and stewardship to longer term donor retention.
- Create and deliver engagement strategy focused on growing brand awareness, deepening engagement and understanding of the charity, its impact and services.
For more information on the role and how to apply please see the Job Pack below.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Accountable to: Head of Fundraising and Communications
Responsible for: No line management responsibility
Hours: 37.5 hours per week (with some evening and weekend hours)
Contract type: Permanent
Salary: £34,500 a year
Location: Baca office, Loughborough. With local community travel expected in Leicestershire and Cambridgeshire, Occasional travel across England as required.
Help Change Young Lives
At Baca, we support young people who have fled war, persecution, and trafficking, providing safe housing, education, and therapeutic care to help them rebuild their lives.
We are looking for a passionate and proactive Partnerships and Engagement Manager to join our Fundraising and Communications team. This is a key role focused on building meaningful partnerships that increase awareness, engagement, and income to support unaccompanied asylum-seeking young people. You will act as an ambassador for Baca, working with businesses, community groups, universities, schools, and faith organisations to grow a diverse and committed supporter base.
Key Responsibilities
- Deliver Baca’s community fundraising and engagement strategy
- Develop and manage partnerships that generate income and awareness
- Build and steward long-term supporter relationships
- Represent Baca at events, presentations, and external engagements
- Produce engaging content (stories, presentations and digital communications)
- Work collaboratively across teams to maximise impact
- Maintain accurate CRM records and reporting
- Ensure compliance with safeguarding, fundraising regulations, and data protection
About You
You will be an excellent communicator who is confident building relationships and engaging a wide range of stakeholders.
You will have:
- Experience in fundraising, partnerships, or stakeholder engagement
- Strong interpersonal and influencing skills
- Confidence speaking publicly and representing an organisation
- Excellent organisational and planning skills
- A collaborative, team-oriented approach
- A strong commitment to safeguarding and ethical practice
- Cultural awareness and sensitivity
Desirable:
- Experience within the charity or social impact sector
- Additional language skills
What We Offer
- The chance to make a meaningful difference
- A supportive, values-driven team
- 33 days’ holiday (pro rata), pension, wellbeing support, and more
How to Apply
If you are passionate about creating lasting change for young people and have the skills to build meaningful partnerships, we would love to hear from you.
Please note: You must have the right to work in the UK. You must also be able to legally drive in the UK.
Successful candidates will be asked to apply for an Enhanced DBS Certificate including a check of the children’s barred list.
It is our mission to serve young people who have been forced to flee their home country – offering safe homes, education, therapeutic care and support



The client requests no contact from agencies or media sales.
Yeldall Manor is a Christian residential treatment centre near Reading for men struggling with addiction to drugs or alcohol. We are seeking someone strategic and relational to strengthen and develop all aspects of fundraising for Yeldall Manor, and to lead a new marketing and fundraising campaign. The appointee will join our senior leadership team and shape the next chapter of our development as we are at a pivotal moment of opportunity, with an ambitious vision to build our Christ-centred identity and practice, pursue excellence and impact, and expand our reach.
We are looking for someone who will:
- Lead supporter acquisition activities and build the portfolio of individuals, churches, trusts, corporates and other organisations supporting the work of Yeldall Manor.
- Build deep, mission-aligned partnerships with donors and stakeholders.
- Lead and implement an effective marketing and communications strategy to help position Yeldall Manor within the top tier of UK residential rehab centres.
- Lead and execute a high-impact fundraising strategy across major gifts, individual giving, churches, trusts & foundations, corporates, and legacies.
- Work closely with the CEO and the Senior Leadership Team to align income generation with Yeldall Manor’s strategic vision and programme outputs.
- Lead the development of funding applications for trusts & foundations.
- Provide leadership and nurture staff working on supporter acquisition, fundraising and marketing activities, empowering them to deliver with excellence.
- Inspire a culture of philanthropy throughout the organisation, rooted in strong values and relational excellence
You will be working alongside the existing Administration and Supporter Relations Manager, and other staff assisting with marketing and administration, based mainly at Yeldall Manor, which means you will have daily contact with those men whom you are helping. They inspire and motivate us just as much as we seek to encourage and support them.
Please see the Job Description for full details and submit a covering letter along with your CV showing how you meet the requirements of the Person Specification. As this is a strategic post within an actively Christian setting, applications should be from committed Christians. Schedule 9, Part 1:3(a) of the Equality Act 2010 applies.
For an informal conversation about the role, please contact CEO, Maarten Fontein or Administration Manager, Sue Hedger - contact details available on our website, which is currently under development.
Yeldall wants all those affected by addiction to heal, transform and thrive.
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The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
This is a new role to stabilise, diversify and grow income in a financially constrained environment, reducing reliance on statutory funding, increasing unrestricted income, and strengthening Catalyst Support’s credibility with all sources of non statutory funding, including trusts, foundations, corporates, individuals and communities. The postholder holds clear accountability for income performance, return on investment and risk management, and plays a critical role in the organisation’s financial recovery and long-term sustainability. The role is designed as a strategic investment, with the expectation that income generated will move the function towards break-even and net contribution over time, supported by clear targets and Board oversight.
Key Responsibilities
Leadership & Income Delivery
- Lead and deliver a multi-year income and engagement strategy covering trusts and foundations, corporate partnerships, major donors, community fundraising and individual giving.
- Take ownership of income targets, pipelines and forecasts, including break-even requirements and risk exposure.
- Actively manage income risk, developing scenario plans and mitigation actions where delivery falls below expectation.
- Work with the Executive and Senior Leadership Teams to align income activity with organisational strategy and service priorities.
Funding Applications & Grant Management
- Provide strategic oversight, delivery and quality assurance of all high-value bids, tenders and funding applications.
- Ensure bids are evidence-led, outcome-focused, accurately costed and aligned to service capacity.
- Taking direct responsibility for bid and tender preparation and submission.
- Maintain strong relationships with funders, and foundations, ensuring compliance with reporting requirements and effective stewardship.
- Maintain strong relationships with funders, and foundations, ensuring compliance with reporting requirements and effective stewardship.
- Contribute approximately 20% of working time towards partner applications and collaborative projects with key partners, supporting joint funding and shared objectives.
Communications, Marketing & Engagement
- Lead communications and engagement functions to directly support income generation, funder confidence and organisational reputation.
- Ensure all external messaging demonstrates impact, value for money and strategic coherence.
- Grow individual giving, community fundraising and supporter engagement where there is clear return on investment.
- Oversee brand consistency and visibility across digital and offline channels.
Internal Collaboration & Income Culture
- Work closely with service and enabling teams to strengthen funding evidence, case studies and impact data.
- Build organisational understanding that income generation is a shared responsibility.
- Working with services and enabling teams to develop compelling cases for support.
- Equip teams with clarity on how funding, impact and delivery are connected.
Performance, Impact & Governance
- Establish and monitor KPIs covering income performance, ROI, cost-per-£ raised, engagement metrics and pipeline health.
- Report regularly to the Executive team and Trustees, providing transparent assessment of progress, risks and corrective action.
- Support Board assurance through disciplined performance monitoring and review points.
Team Leadership
- Provide line management, development and performance oversight for income generation and communications staff. Head of Income Generation Feb 2026
- Recruit, develop and retain high-quality team capability aligned to organisational needs.
Leadership Contribution
- Contribute as a senior operational leader to organisational planning, change and continuous improvement.
- Work closely with the Director of Services on future service design, positioning and sustainability.
- Undertake other duties appropriate to the seniority of the role and Catalyst Support’s mission.
- Strengthen partnership development with Mary Frances Trust to enhance county-wide support, with particular emphasis on provision for mental health services across both East and West regions.
Person Specification
Essential Experience
- Proven experience securing trust, grant and philanthropic income at scale, with clear evidence of income conversion and delivery.
- Track record of leading income strategies that generate net financial contribution, including roles where income targets were explicitly expected to cover or exceed post costs or programme investment.
- Experience operating in financially constrained, recovery-focused or turnaround environments, with responsibility for balancing income ambition against organisational risk.
- Experience of Board-level reporting, accountability and scrutiny, including transparent reporting of income performance against targets.
- Demonstrated ability to build senior relationships with funders, partners and individuals that translate into sustained or repeat income.
Desirable Experience
- Experience in mental health, wellbeing or community services.
- Experience overseeing communications and marketing functions.
- Experience operating within multi-stream or system-based service environments.
Skills & Competencies
- Commercially and financially astute.
- Strong analytical, forecasting and risk-management capability, including income pipeline assessment and contribution modelling.
- Confident influencer with credibility at senior and external levels. • Strategic thinker with a strong bias towards delivery, outcomes and financial impact.
- Resilient, solutions-focused and adaptable in high-pressure, performance-driven environments.
Values & Behaviours
- Commitment to Catalyst Support’s values: Kindness, Integrity and Commitment.
- Collaborative, inclusive and trauma-informed approach.
- Commitment to equality, diversity and lived-experience leadership
Equal Opportunities Statement
We acknowledge the unique contribution that all Catalyst employees, volunteers and clients can bring to our organisation in terms of their culture, race, gender, sexual orientation, gender reassignment, marital status, nationality, age, religion or belief and any physical disability or history of mental health or additional problems.
The client requests no contact from agencies or media sales.
About the role
This role leads our income generation and communications function, playing a central part in securing the charity’s long-term sustainability and growth.
You will be responsible for developing and delivering our fundraising and communications strategies, ensuring we generate the income needed to sustain and expand our work. A key focus will be building a diverse and resilient funding model, balancing multiple income streams while strengthening engagement with our supporters and stakeholders.
This is both a strategic and hands-on role. It is also a broad brief, and you won’t be expected to be an expert in everything. Instead, we are looking for someone with the knowledge, confidence and strategic approach to play to their strengths and those of their team, while drawing on additional expertise and capacity where needed.
The role includes leadership of our communications and media activity, ensuring our messaging is clear, compelling and aligned with our brand across all audiences, including supporters, partners and the wider public.
You will lead and support a team of staff and volunteers, fostering a collaborative and high-performing environment, with the capacity to grow and evolve in line with our ambitions.
As a senior leader, you will contribute to the wider strategic direction of the organisation, helping to identify new opportunities for innovation and impact.
This role would suit an experienced income generation or fundraising leader who is looking to broaden their impact across communications, or someone seeking an opportunity to play a key role in shaping the future direction of a values-driven organisation.
Closing date: midnight Sunday 14th June 2026.
Shortlisted candidates will be invited to attend a first interview with OpenSight week beginning 22nd June and, if successful, a potential second interview week beginning 29th June.
OpenSight is a Hampshire-based charity supporting visually impaired people through advice, activities, advocacy, and practical services to promote ind
The client requests no contact from agencies or media sales.