Head of communications and community engagement jobs

The Vacancy

Senior High Value Fundraising Manager

Salary: up to £51,176 (depending on experience) 

Location: Remote with regular travel to London / Downton

Hours: 35 hours per week

Contract: 12 month fixed-term

About the Role

We have an exciting opportunity for a Senior High Value Fundraising Manager to join our Relationship Fundraising team at Help for Heroes. This senior role will shape and lead one of our most strategically important income streams—ensuring we continue delivering life-changing support for veterans and their families.

This senior role is perfect for a confident relationship fundraiser with experience securing major gifts, running high-value campaigns, and delivering impactful special events.

You’ll lead the development and delivery of our high-value giving strategy delivering in excess of £1.2m over the next 12 months, including the £17m No One Left Behind campaign, major donor income, and a new 3-year Special Events strategy. With responsibility for a talented team, you’ll build a strong major donor pipeline, secure 5- and 6-figure gifts, and deliver exceptional supporter experiences.

You’ll collaborate across the organisation to shape compelling proposals, develop high-value communications, support our 20th anniversary plans, and ensure strong financial management and reporting.

As a senior leader, you will inspire, coach and develop your team, fostering a culture of collaboration, excellence and innovation.

About You

We’re looking for a strategic and inspirational leader with:

• Proven experience securing large (6-figure+) gifts from HNWIs
• Successful delivery of multi-million-pound campaigns or major donor programmes
• Experience leading and developing high-performing teams
• Strong event leadership experience in income-generating and stewardship events
• Excellent stakeholder engagement, communication and relationship-building skills
• Confidence managing £1m+ targets, budgets and KPIs
• A flexible, calm and collaborative approach
• Passion for supporting veterans and their families
• Regular travel and some evening/weekend events are required.

About the Team

The Relationship Fundraising team is a key driver of sustainable long-term income for Help for Heroes securing income from Philanthropists, Businesses, Trusts and Foundations, Volunteers and Community partners. You will join a collaborative, passionate and expert team who are committed to delivering transformational support for the Armed Forces community.

In return we can offer you:

• Belonging to a team who make a difference to our community and value equality, diversity and inclusion.
• 29 days’ annual leave plus 8 bank holidays, regardless of service — plus your birthday off to celebrate!
• Opportunity to buy and sell up to 5 days annual leave per year.
• Added to our free health scheme from day one, including discounts on dental, opticians, massages, and more - with the option to upgrade.
• 3 volunteer days per year to support the Help for Heroes community.
• A generous salary sacrifice pension scheme with an 8% employer contribution and a minimum 3% employee contribution, plus life insurance up to 4× salary as an active member.
• Discounts on our branded clothing, including a free Help for Heroes hoody when you complete your induction.

Closing date: 16th January 2026

Please note: We may close this vacancy early should we receive a high volume of strong applications.

Actors’ Trust supports professional actors and stage managers in times of need, and our bold new Acting for Impact strategy seeks to increase the charity’s reach and impact within the performing arts community.

The Digital Marketing Executive will play a key role in growing the charity’s online presence, engaging many more beneficiaries and supporters, and generating income through creative, high quality digital content and supporter-focused campaigns. Working closely with the Head of Engagement & Development, the postholder will support the planning, management and optimisation of the charity’s digital marketing and communication activities.

This role is perfect for someone who enjoys combining creativity and innovation with advanced digital analytics. You’ll play a key role in supporting and delivering the charity’s marketing and communications strategy and enabling the charity to grow its reach. You will ensure that our social media channels, website, SEO and email activities are effective, on-brand, and accessible. Most importantly, you will create awareness activities that convert, engagement activities that retain and ensure each segment of our community receives the greatest online experience from their interaction with Actors’ Trust.

We are looking for a motivated self-starter keen to take on a new challenge within a fast-growing organisation, to join us and support our vision: an empowered and vibrant performing arts sector. You will have an appetite for detail, strong copywriting skills and a thorough understanding of measuring analytics to improve performance. Additionally, you will be a problem solver, team player, able to quickly adapt, (and to ask for help when you need it) and you’ll have the self-belief and capacity to hit the ground running.

How to Apply 

• Please apply with an up-to-date CV and a brief covering letter telling us why you’re a good fit for this role.

• The closing date and time for applications is 9am, Monday 19th January 2026. 

What you’ll be doing 

• Leading a high performing team, providing organisational leadership and working with colleagues across the organisation to ensure we achieve our shared aims. 

• Leading the Marketing team’s programme of brand building in our hospitals, local areas, across London, and beyond, ensuring our targeting strategy and measurement is rooted in insight, effective and good value for money; and together with our Creative team provide creative leadership and direction.   

• Driving our programme of marketing intelligence and measuring marketing effectiveness. 

• Working with teams across the organisation on the implementation of our messaging framework and updates to our visual identity. 

Who we’re looking for 

• A marketing expert who has developed, led and measured marketing strategies.  

• An outstanding creative with a deep understanding of brand management, messaging and copy development. 

• A team leader and team player with excellent communication skills who thrives on working with teams across the organisation to achieve shared goals. 

What we offer  

• Hybrid working between home and Chelsea with occasional travel to Sutton. 

• Flexible working around our core hours of 10am to 4pm 

• 27 days annual leave rising with length of service 

• Up to 6% employer contributions subject to matched contribution from you (increasing with length of service) 

• Training, support and development opportunities 

• Access to the blue light discount scheme and other discounts opportunities 

• Access to subsidised staff restaurants, on-site yoga and wellbeing classes, staff choir and much more 

• Range of wellbeing initiatives including access to an employee assistance programme designed to save money and improve your physical, financial and mental health and wellbeing, access to free online GP appointments and free eye tests and contribution towards any glasses required for work purposes 

Inclusion matters  

We are committed to building a diverse and inclusive workforce that reflects the communities we serve. We welcome applications from all backgrounds and walks of life. 

If this sounds like the opportunity for you, we’d love to hear from you. 

Please apply with a CV and cover letter of no more than 2 pages, setting out how you meet the criteria in the person specification. 

Please note: To avoid disappointment, you are advised to submit your application as soon as possible as we reserve the right to close the vacancy early if a high volume of applications is received. This is to ensure that we can manage application levels whilst maintaining a positive candidate experience. Unfortunately, once a vacancy has closed, we are unable to consider further applications. 

Here at SJT we have long recognised that our role needs to extend beyond simply the provision of entertainment. We firmly believe that culture and creativity bring people together; that the act of sharing stories and experiences helps to build communities; and that, through this collaborative approach, we can be part of helping to solve the challenges our coastal home of Scarborough faces.

We are a producing theatre, working locally, regionally and nationally. We offer a year-round programme of high-quality theatre and film, alongside a wide range of participatory work working with all ages and communities, including youth theatres, community choirs, activities for those with dementia, and schools’ workshops.

We’ve been growing audiences and participants steadily for the last four years and are now ready both to deepen that engagement and to reach out to new demographics. We want to grow our already fruitful partnership between our marketing and fundraising functions; and we want to explore wider organizational marketing, building the SJT brand locally and nationally.

Which is where you come in – a collaborative and hands-on Head of Marketing.  Whilst your experience and expertise will be important in this role, what is every bit as important to us will be your belief in our vision and purpose and your enthusiasm for what we are trying to achieve. If that sounds like you, we’d love you to get in touch.

Job Title: Head of Marketing

Line managed by: Executive Director

Line manages: Marketing Officers, Press Rep, Box Office Manager

Job Purpose

The Head of Marketing is a member of the Senior Management Team and plays a key role in the development and delivery of the company’s marketing, audience engagement and communication strategies. The Head of Marketing is responsible for the delivery of all programme campaigns, as well as working with the Joint Chief Executives on the delivery of a consistent and appropriate external message.

Key responsibilities

To be responsible for the implementation and continued development of the audience engagement strategy;

To lead on the delivery of the brand communications strategy and to work with the Joint Chief Executives on overall brand awareness;

To be responsible for the delivery of the company’s segmentation strategy and to work with the Senior Management Team to ensure a joined-up approach to audience across the organisation;

To work with the Joint Chief Executives and the Senior Management Team on the development and implementation of the digital strategy;

To commission appropriate audience research, carry out regular analysis of audience data, including digital / social analytics, and use insight gathered to help inform future campaigns, audience development and programming plans;

To oversee the effective use of SJT’s box office and CRM system including management of the relationship with Spektrix;

To set and manage sales targets and pricing strategy in consultation with the Executive Director.

Person Specification

Proven experience in delivering and developing audience engagement strategies

Proven expertise in planning and implementing audience campaigns to meet or exceed objectives

Expertise in analysing audience data and reporting on insights

Great attention to detail, with experience of proofreading and adapting campaigns to deliver in line with both strategic goals and brand guidelines

Experience in planning and implementing digital content (website, social, video etc.) to meet or exceed audience objectives

Proven ability to track and monitor the effectiveness of campaigns

Proven ability in developing and managing budgets

A love for theatre and a desire to bring people together to share experiences and stories

About the Role

Reporting to the Head of Communications, you’ll join a small, creative, and supportive team working to make a real impact for Scotland’s seas. This is a maternity cover position, offering an exciting opportunity to step into a dynamic role where you can quickly make a difference.

You’ll help craft engaging digital content and drive public campaigns that raise awareness of seafood sustainability and marine protection — inspiring both people and policymakers to take action.

A key part of your work will be supporting collaborative external campaigns and finding imaginative ways to grow Open Seas’ reach and influence. From storytelling through film and design to building our online presence, your creativity will help showcase Scotland’s incredible marine life — and the urgent need to protect it.

You’ll contribute across a range of activities, from managing social media and improving SEO, to developing new website content and visual communications.

We’re looking for someone who’s agile, proactive, and comfortable working in a fast-moving environment. You’ll be a positive self-starter and a collaborative team player who enjoys bringing fresh ideas to life and adapting as priorities evolve.

This maternity cover role is a fantastic opportunity to use your digital and creative skills for good — contributing to progressive, solutions-focused campaigns that help shape the future of Scotland’s seas.

About Open Seas

Open Seas is a small environmental charity working in Scotland and beyond to promote environmental recovery in our seas and champion sustainable seafood. Established in 2016, we conduct environmental and policy research to inform consumers, markets and decision-makers as well as generate campaigns to drive positive change for the environmental health of Scotland’s seas. 

This is a uniquely positioned and exciting maternity-cover role offering you the opportunity to manage the Royal Institution’s YouTube channels and website. You will schedule video content to maximise channel growth and audience engagement, ensuring that our content is user-focused, engaging, and aligned with our strategic and charitable ambitions to ensure that science is for everyone.

Our digital team sees digital not just as a way to promote ourselves online, but to also bring thought-provoking science and our rich heritage to audiences worldwide, many of whom may never set foot in our iconic home in Mayfair.

Through our YouTube channel, we have already established ourselves as a world-leader in in-depth, longform science videos. Our monthly podcasts are growing fast, and we are striving to develop our online communities so that they reach new audiences and drive growth across all of our digital platforms.

You will be passionate about driving growth and monetising our YouTube channels. You will lead a team of video producers to manage the Ri’s programme of public and commercial filming, including YouTube films, livestreams and partner content, and be the main point of contact for our website across the charity.

If you have the following, we would love to hear from you!!

• Proven experience in managing a successful YouTube channel
• A background in digital product management and development, preferably including experience of managing a website
• Experience in project managing digital production projects
• A solid understanding of YouTube and/or Google analytics tools in revealing and applying insights to all output
• A deep understanding of the digital landscape and the ability and desire to keep informed of the latest developments and opportunities
• Experience of commissioning content for online publication and managing digital platforms
• Experience in people management and in managing the work of external agencies

Key Responsibilities

• Manage the Ri’s YouTube channels, developing a deep knowledge of YouTube’s platforms and algorithm, scheduling video content to maximising channel growth, audience engagement and video revenue through YouTube monetisation
• Manage the Ri’s YouTube membership programme, posting regular member updates, monitoring churn, and generally developing the product to provide a consistent and growing income stream
• Manage the Ri’s website platform and, in conjunction with Head of Digital, Marketing and Communications, develop a road map for future improvements to ensure all website developments are audience-focused and strategically aligned
• With the support of the Head of Digital, manage the day-to-day relationships with our website agency and other digital suppliers, including our YouTube partner manager, as well as discrete digital projects, to ensure our website, YouTube channel, and other digital platforms continue to grow and maintain a high level of quality for our users.
• With the support of the Head of Digital, manage the Ri’s programme of public and commercial filming – including YouTube films, livestreams and partner content – to ensure accessibility of high-quality science content for Ri audiences
• Line manage the Ri’s Video and Multi-media Producers and contribute to the senior leadership of the Digital and Marketing Team
• Lead on and implement the Ri’s website content strategy and calendar to manage, develop, create and promote user-focused content
• With the support of the Senior Marketing Manager, work with the Social Media Manager to ensure the Ri’s website content supports our mission and provides optimal and meaningful user journeys across our digital platforms
• Manage a cross-departmental group of website content creators from across the Ri to ensure the Ri’s digital content is accurate, user-focused and consistent in style and tone of voice
• Work with Head of Digital, Marketing and Communications to create and commission systems for monitoring, reporting and evaluating the Ri’s digital work to enable strategic, evidence-based and audience-focused decision making across the organisation
• Horizon scan for the latest trends and developments in digital media to help ensure that the Ri retains its place at the leading-edge of digital innovation in science communication

Skills & Experience

Essential:

• Experience in digital product management
• A deep understanding of the digital landscape and the ability and desire to keep informed of the latest developments and opportunities
• Experience of managing YouTube content via the YouTube CMS or YouTube Creator Studio
• Track record of online revenue generation
• Experience of creating and commissioning content for online publication and managing digital platforms
• Experience in project managing digital production projects
• Experience with using CMS (particularly Drupal)
• Solid understanding of YouTube and Google analytics tools in revealing and applying insights to all output
• Experience in managing the work of external agencies
• Relevant qualification or appropriate experience in digital content creation and platform management

Desirable:

• Experience in video and multi-media production, particularly scripting, filming and editing
• Experience in line management
• Experience of developing analytics reports
• Experience in digital content management and a solid understanding of the principles of digital content strategy
• Experience of using Google Tag Manager
• Experience of training colleagues in digital content creation best practice
• Strong understanding of the Ri’s mission and activities
• Understanding and experience of agile project management
• Experience of producing reports in Google DataStudio
• Experience of Salesforce CRM
• Degree level education or demonstrable equivalent experience

Head of Donor Stewardship and Legacies

Wiltshire & Swindon Community Foundation

Devizes / Hybrid • £42,000–£46,000 Depending on experience •Full-Time, 37.5 hours per week

Are you passionate about building lasting relationships and seeing generosity make a real difference? Wiltshire & Swindon Community Foundation is looking for an experienced fundraiser to lead and grow our individual giving and legacy programmes.

This role is central to creating a vibrant culture of giving across the region while helping deliver our 2025–2030 strategy. You’ll develop meaningful, long-term relationships with supporters and strengthen our Friends of the Foundation offer, inspiring generosity through thoughtful stewardship and engaging communications.

Wiltshire & Swindon Community Foundation is seeking an experienced and motivated Head of Donor Stewardship and Legacies to lead and grow our relationships with individual donors. This role will be central to developing a culture of philanthropy across Wiltshire and Swindon, contributing directly to the delivery of our 2025–2030 organisational strategy. The postholder will build strong, meaningful relationships with supporters, develop a compelling individual giving programme (including strengthening our Friends of the Foundation offer) and legacy programme This role requires a confident fundraiser with strong stewardship skills, excellent communication, and a deep understanding of the Fundraising Regulator Code of Practice.You will be familiar with developing mailed and emailed communications but also with building relationships both face to face and over the telephone with supporters, specifically with older supporters.

Why join us?

You’ll be part of a small, supportive team who care deeply about what we do. We offer flexible working and a hybrid approach, with our office based in Devizes.

For more information about our current vacancies, and our commitment to Equity, Diversity, and Inclusion, please visit our website. 

Closing date: 12 noon, Friday 30 January 2026

Please note, the full job description and person specification can be found in the recruitment pack, on the recruitment page on our website, where you can also apply for this role.

If you have experience in individual giving and want to help transform local communities, we’d love to hear from you.

Individual Giving Officer

Location: Bristol (Hybrid Working, Mon to Fri)

Salary: £28,500 to £30,030 per annum

Contract: Full-time 35 Hours per week, Permanent

About our Organisation 

The Soil Association, formed in 1946, is the only UK charity which works across the spectrum of human health, the environment and animal welfare. That’s because we cannot tackle these issues in isolation.

We campaign for change, we support farming innovation, we serve healthy food in communities, we support and grow the organic market, and we protect forests. We couldn't do any of this without our supporters, partners, donors and dedicated staff. We make a difference in the world where it’s needed the most. 

About the Opportunity

Join our ambitious fundraising team and play a vital role in retaining and developing supporters to raise income for the Charity. You’ll have a passion for donor centric communications and enjoy working across multi-channel campaigns. You’ll bring experience in excellent supporter stewardship and writing for different audiences across both print and digital formats.

About you 

You've gained experience within a fundraising team and have knowledge about the needs of charitable donors. Understanding of a CRM or database is essential in order to deliver supporter journeys and manage donor data. You'll have worked in a similar role previously where you've written for a variety of audiences across multiple channels. Experience of end of end project management for delivering a printed magazine is essential, as this is a large part of this role. As well as working knowledge of email marketing tools and analytics.

Our Benefits 

• We offer a range of financial and lifestyle benefits to all our employees, including:
• 27 days annual holiday increasing to 30 days with length of service plus bank holidays (pro rata for part time) 
• Pension scheme with ethical investment options and employer contribution increasing with length of service 
• Free membership of the Soil Association and discounts on organic produce 
• Volunteer days to give back to the local community or support green initiatives 
• Family friendly policies and flexible working
• Cycle to work scheme 
• Sociable and engaging workplace of professionals that share a passion for healthy, sustainable lifestyle and produce.

To Apply 

Please check your junk/spam folder if you do not receive a confirmation email upon submitting your application. All candidates will subsequently receive an email to confirm whether they have made it through to interview stage. 

Please note we do not accept CVs or Cover Letters. 

We know the value of diversity in nature and want it in our organisation. We recognise that diverse backgrounds and experiences will bring a fresh perspective to our work. If you're not sure about applying, please get in touch with us for a chat. 

Thank you for your interest in supporting our work at the Soil Association. 

Are you ready to take on a new challenge with a leading charity making a real difference in brain tumour research?

Brain Tumour Research is seeking an experienced and game changing Head of Philanthropy and Partnerships.

Do you have the experience, drive and determination to thrive in this role?​​

Job Purpose:

To lead delivery of our fundraising in five key income lines: Trusts & Foundations, Corporate Partnerships, Legacies, Other Charities, and Lottery; oversee our Special Events programme and assist the Director of Income Generation and Development with our Major Donor programme.

You’ll enjoy being part of and contributing to a busy, experienced, fast-working, and dedicated team while working cross-functionally with other departments such as PR, marketing and Research, Policy and Innovation.  

Brain Tumour Research is an exciting, innovative, and ambitious charity. We are passionate about finding a cure for brain tumours through the establishment of dedicated Brain Tumour Research Centres of Excellence around the UK. 

​

Key Requirements:

• Proven experience and success in securing, managing, and growing high value fundraising income, including corporate partnerships, trusts & foundations, legacies and major donors.
• Demonstratable strong strategic planning skills and the ability to develop and implement long-term strategies to achieve fundraising targets and enhance the charity's mission
• Proven leadership and people management skills, with experience in overseeing multi-disciplinary teams. Essential experience includes team leadership, staff motivation, setting clear objectives, and fostering a collaborative work environment.
• Excellent relationship-building and stakeholder management abilities.
• Track record of developing and implementing successful fundraising strategies.
• Exceptional communication and negotiation skills, with the ability to influence at senior levels and an excellent standard of written English.
• Analysis of data and trends to inform fundraising strategies and success measurement is an important aspect of the role. This includes using CRM systems and other fundraising tools ​​

If you are looking for a fulfilling and impactful role and have the level of experience and skill we are looking for, we welcome your application.

​We reserve the right to close the application window early and advise candidates to apply in good time to avoid disappointment.

The closing date for applications is: 18th January 2026​

We are asking for a CV as the first step but applicants may be asked to provide a targeted covering letter as part of the selection process.  Interviews will be conducted during the application window as appropriate, and will consist of a first interview via MS Teams, progressing, if successful to a face to face second interview, held at our offices in Milton Keynes.

​

We are looking for people who share our passion for finding a cure for brain tumours and who have the skills and experience to make a difference. We welcome applications from candidates of all backgrounds, cultures, genders, sexual orientations, abilities, and ages. We believe that diversity enriches our organisation and helps us achieve our mission. We are committed to providing an inclusive and supportive environment where everyone can be themselves and contribute to our vision.

Are you a strategic, results-driven fundraiser ready to make a real impact?

Join the Orpheus Centre, a vibrant charity that transforms lives through the performing arts. We’re on an exciting journey, launching a £25m capital appeal to expand our facilities and grow our reach. To achieve this, we need an exceptional Deputy Head of Fundraising to help lead our income generation efforts and drive sustainable growth.

About the role

As Deputy Head of Fundraising, you’ll play a pivotal role in shaping and delivering innovative fundraising strategies across multiple streams—corporate partnerships, trusts and foundations, individual giving, and community fundraising. You’ll oversee donor acquisition and stewardship, inspire your team, and ensure we meet ambitious targets. This is a fantastic opportunity to influence the future of a charity that champions creativity, inclusion, and resilience.

Location: The Orpheus Centre, Surrey
Salary: £45,000 per annum
Hours: 35 hours per week (flexible working considered) / 52 weeks per year
Contract: Permanent

What you’ll do

• Lead revenue fundraising strategies and secure income through personal efforts.
• Manage and develop a talented fundraising team.
• Build strong relationships with donors, partners, and stakeholders.
• Design compelling campaigns and optimise performance using data insights.
• Deputise for the Head of Income and Growth when required.

What we’re looking for

• Proven experience in managing multiple fundraising streams and meeting income targets.
• Strong leadership and team management skills.
• Excellent communication and relationship-building abilities.
• Strategic thinker with a track record of delivering results.
• Knowledge of fundraising compliance and best practices.

Why join us?

• Be part of a passionate team that celebrates creativity and makes a tangible impact on people’s lives.
• Work on a high-profile capital appeal and exciting projects.
• A supportive, inclusive workplace where your ideas matter.
• Join us in making a lasting difference in the lives of young disabled people through the power of the arts.

Orpheus is committed to safeguarding and promoting the welfare of young people. All posts are subject to an enhanced Disclosure and Barring Service (DBS) check and satisfactory references. This post is classed as having a high degree of contact with vulnerable adults and is exempt from the Rehabilitation of Offenders Act 1974. It is an offence to apply for this role if you are barred from engaging in regulated activity relevant to children.

As part of our safer recruitment process and in line with Keeping Children Safe in Education 2025, online searches may be undertaken as part of due diligence.

We are an equal opportunities employer and welcome applications from all sections of the community.

In order to be considered you must be eligible to work in the UK.

The Orpheus Centre is proud to be a disability confident employer.

We have made a positive commitment to employing disabled people. Reasonable adjustments will be made to the recruitment procedure as required in consultation with the applicant to ensure no-one is disadvantaged because of their disability. If a disabled person is selected for a position, reasonable adjustments will be made to the workplace, including premises and equipment, work duties and practices or policies, as appropriate. All disabled applicants who meet the minimum criteria for the role as set out in the role profile and person specification will be considered for interview.

 As a Disability Confident Employer, we are:

• Challenging attitudes towards disability
• Increasing understanding of disability
• Removing barriers to disabled people and those with long-term health conditions
• Ensuring that disabled people have the opportunities to fulfil their potential and realise their aspiration

No agencies please.

Would you like to join an organisation that is striving for systemic change? We believe it is not enough to reform structures and systems which are foundationally discriminatory. We are calling for a complete overhaul, and for people with lived experience to lead that change.

If that appeals to you. We are seeking a Policy and Communications Officer to play a vital role in shaping public understanding of migration and influencing policy. 

As part of our dedicated team, you will have the chance to make a real impact, engaging with diverse audiences and advocating for positive change. If you're motivated by social justice and have skills in policy engagement, digital campaigning, media, and stakeholder engagement, we want to hear from you.

The successful candidate will play a pivotal role in contributing to a vision for intersectional campaigns that call for systemic change, and for those with lived experience to be instrumental in these campaigns.

As a lived experience and values-led organisation, and diverse team, we are looking for candidates with a:

• Commitment to upholding the rights of ALL migrants

• Real vision as to how this can be done in the current political, social and economic climate 

• A commitment to MRN's vision and values

The salary will be £32,414 per year. In addition, MRN contributes up to 6% of salary to pensions.

Closing date for applications: 9am, 14 January 2026

Date for candidate interviews: 22-23 January 2026

Job Profile

Reporting to the Managing Director, you will lead on the recruitment, retention, and value growth of Afghanaid’s supporter base by directing and implementing communications, fundraising and engagement strategies, aligned with broader organisation goals. Designing and managing a tight budget, you will direct the Communication and Giving unit to maximise their success.

You will provide strategic and supervisory oversight of fundraising income from individual giving, regular giving, major donors, trusts and foundations, corporates, community and student fundraising and events, managing annual fundraising appeals and driving organisational unrestricted income growth. 

You will lead on communications for Afghanaid, overseeing print, digital, and paid marketing activities and the growth of communications channels. You will execute Afghanaid’s organisational brand strategy which ensures the integrity of the brand and maximises awareness. You will manage all public relations including crisis communications, as well as the growth of strategic media placements and high profile relationships. You will drive the success of organisational impact storytelling and communications for both internal and external stakeholders. As a member of the executive department, you will collaborate and synergise with other departments to promote organisational success.

Key Responsibilities:

• Drive organisational strategy, culture and cross-department collaboration to advance Afghanaid’s mission and objectives.

• Lead development and delivery of Communications, Engagement and Fundraising strategies and work plans.

• Line manage and develop a high-performing team, including staff, volunteers and interns.

• Build and maintain relationships with consultants, agencies and pro bono partners.

• Oversee budgets, reporting and data-driven performance management to ensure efficiency and impact.

• Promote a positive and cohesive London team environment, coordinating hybrid working, inductions and HR support.

• Oversee public fundraising strategy across multiple income streams.

• Lead design and delivery of internal and external appeals, campaigns and donor stewardship.

• Identify new funding opportunities, partnerships and innovation in engagement.

• Oversee the full range of Afghanaid’s event portfolio, and attend relevant events to represent Afghanaid;

• Ensure effective CRM management, data integrity and financial reconciliation.

• Serve as brand guardian, ensuring consistency and evolution of Afghanaid’s identity.

• Oversee creation and execution of integrated communications and marketing plans.

• Direct production of engaging digital and print content, including newsletters, social media, and fundraising collateral.

• Manage website optimisation, SEO and analytics to drive engagement and conversions.

• Lead innovation in digital marketing, email campaigns and supporter journeys.

• Advise leadership on reputation management and crisis communications.

• Develop media policies and act as spokesperson when required.

• Manage proactive and reactive media relations, building relationships with journalists, influencers and advocates.

• Promote Afghanaid’s thought leadership through strategic storytelling and public commentary.

• Commission and direct multimedia content to strengthen organisational storytelling.

• Lead content planning, production and performance analysis.

• Champion participatory storytelling approaches and creative innovation.

Undertake any other duties as and when required by the line director.

PERSON SPECIFICATION

You will be an experienced and dynamic communicator with significant demonstrable experience in fundraising and/or communications at a senior level, coupled with an awareness and up to date knowledge and experience of the tools that would maximise the success of our communications and fundraising activities. In addition, you will have excellent interpersonal skills with the ability to confidently build and maintain strong relationships with a diverse group of stakeholders. Possessing strong management skills, you will have experience of managing small multi-disciplinary teams, providing direction and leadership to enable development and high performance, and the ability to role-model a culture of equality, diversity and inclusion.

Education/ Training

Master’s Degree in communications, marketing, public fundraising or another relevant field (or at least 5-years’ experience).

Work Experience

• At least 5 years of progressively responsible experience in fundraising, supporter engagement or communications, with at least 2 years’ experience directly managing staff.

• Experience developing and leading integrated multi-channel and multi-stakeholder communications, engagement and/or fundraising strategies.

• Experience in growing audiences, engagement and/or income streams.

• Experience communicating about and/or fundraising for and/or maintaining engagement with Afghanistan or a similar context.

• Experience using KPIs and data to make data-driven decisions to improve efficacy and efficiency.

• Experience managing and monitoring a tight budget.

• Experience conceptualising, producing and commissioning multimedia content, from marketing and fundraising collateral to audiovisual content.

• Experience running full-funnel, multi-channel marketing strategies including paid advertising.

• Understanding of risks associated with communications, public fundraising, and NGO operating contexts, and experience in mitigating those risks.

• Experience supervising, organising, motivating and developing staff.

• In depth knowledge of trends in storytelling, brand, PR, marketing and fundraising.

Professional Skills, Competencies, Values and Attitudes

Afghanaid’s core values are creativity, fairness and honesty. Our staff is passionate about and proud of Afghanaid. Teamwork is fundamental to our standards and demonstrated by taking initiative, assisting others and taking on additional responsibilities and tasks if necessary. We are results driven, committed and motivated to achieve targets and take accountability for our own actions.

Specifically, the holder of this position should also demonstrate the following:

Essential

• Fluent in spoken and written English. 

• Track record of increasing audiences, fundraising totals and engagement metrics from multiple different sources, with a strong business development mindset.

• Experience securing five or six figure gifts from funders;

• Solutions and results orientated; energised by thinking outside the box, and by finding and pursuing novel or innovative approaches and solutions.

• Experience using Salesforce CRM and Marketing Cloud

• Skilled at spotting and prioritising opportunities and synergies, and effective in securing wide-ranging forms of engagement and partnership.

• Excellent listening, speaking and writing skills; strong capabilities of persuasion and a proven track record of uniting people around a common goal.

• Multimedia skills, with knowledge, experience and enthusiasm in driving digital innovation.

• Highly organised with strong leadership and project management skills, able to collaboratively manage competing priorities with senior and junior colleagues.

• Demonstrably skilled brand custodian, able to mitigate risks, anticipate and capitalise upon opportunities, and strengthen reputation.

• Capable of working independently as well as collaboratively, both in leading a team and as part of the team.

• Passionate about driving change, and inspiring individuals and groups to support a cause to deliver that change.

Desirable

• Experience working within an international development or humanitarian context, particularly with causes related to Afghanistan

• Strategic understanding of UK and global fundraising landscapes and emerging giving trends.

• Proven ability to represent an organisation publicly with confidence, professionalism and credibility.

• Experience guiding senior leaders or trustees on media, communications and reputational matters.

• Skilled in crisis communications and reputation management.

• Understanding of inclusive and ethical storytelling practices, with sensitivity to safeguarding considerations.

• Experience developing high-value corporate or media partnerships.

• Comfortable working in a fast-moving, resource-limited environment and adapting to changing external circumstances.

The Organisation

Afghanaid is a British humanitarian and development organisation. For over forty years, our dedicated personnel have worked with millions of families in some of the poorest and most remote communities in Afghanistan. We build basic services, improve livelihoods, strengthen the rights of women and children, help communities protect against natural disasters and adapt to climate change, and respond to humanitarian emergencies. We are headquartered in Kabul, and operate provincial and district offices across Afghanistan, as well as a Marketing and Fundraising office in London. We employ around 500 personnel, 97% of whom are Afghans.

Other Information

Afghanaid’s core values are creativity, fairness and honesty. Our staff are passionate about and proud to work at Afghanaid. Teamwork is fundamental to our standards and demonstrated by taking initiative, assisting others and taking on additional responsibilities and tasks if necessary. We are results driven, committed and motivated to achieve targets and take accountability for our own actions.

Our remuneration and benefits package is competitive with other similar organisations. 

This position presents an excellent opportunity for someone who has the ambition and determination to move up in their career.

Charity People is delighted to be partnering with The Passage to recruit an exceptional interim Head of Supporter Engagement and Events for a maternity cover contract.

This is a pivotal leadership role within The Passage's Fundraising and Communications team, responsible for driving supporter engagement and delivering a diverse portfolio of fundraising programmes. From special events and individual giving to community fundraising and celebrity ambassador engagement, this role ensures supporters are at the heart of everything The Passage does.

About The Passage
The Passage are an incredible charity based in Westminster providing people experiencing homelessness with the support to transform their lives. Their vision is of a society where street homelessness no longer exists, and everyone has a place to call home. Last year, they supported over 2,000 people experiencing, or at risk of, homelessness.

• Location: London, with some hybrid working
• Salary: £56,960
• Contract: Maternity Cover (exact dates TBC)
• Annual Leave: 33 days including Bank Holidays
• Hours: 40 hours per week

The Role

As Head of Supporter Engagement and Events, you will lead a talented team to grow and diversify income streams, ensuring a first-class supporter experience. As part of the Senior Management Group, you will also contribute to organisational strategy and represent The Passage externally.

Key Priorities During the Contract

For the duration of the maternity cover, the successful candidate will focus on:

• Personally leading the development and delivery of core events including Garden Party, Big Sports Quiz, A Little Night Music, and Laughter to the Rafters.
• Developing and implementing processes to streamline, improve and enhance supporter data and communications.
• Leading the implementation of the supporter journey strategy, collaborating with colleagues across fundraising and communications to ensure a seamless, personalised, and data-driven experience for all supporters.
• Managing relationships with Passage Ambassadors, particularly Dara O'Briain, who plays a key role in our annual comedy event, Laughter to the Rafters.
• Working closely with the Head of Development to enhance the special events programme and identify opportunities to uplift income across corporate, trust and major donors.
• Provide coaching and direction to a multi-functional team, fostering collaboration and innovation.
• Budget Management: Prepare accurate forecasts and monitor KPIs to achieve ambitious income targets.

About You

We are looking for a dynamic and strategic leader with:

• Proven experience in developing and implementing successful fundraising strategies.
• A track record of achieving and exceeding income targets.
• Expertise in event planning and delivery at a senior level.
• Strong leadership skills and experience managing multi-functional teams.
• Ability to leverage celebrity involvement and deliver exceptional supporter stewardship.
• Financial acumen and experience managing budgets and KPIs.

To apply

To register your interest in this brilliant opportunity and request a job pack, please send your updated CV to Kevin Croasdale () from our recruitment partner, Charity People. If your profile fits what we're looking for we'll be in touch with lots more details and to arrange a follow up call.

Key Dates:

Closing Date: Midday Monday 12th January

Interviews Stage 1 - w/c 19th January

Interviews Stage 2 and Offer - w/c 26th January

We want you to have every opportunity to demonstrate your skills, ability, and potential. Please inform Kevin if you require any assistance or adjustment to help ensure the application process works for you.

Charity People is a forward thinking, inclusive organisation that actively and deliberately promotes equity, diversity and inclusion. We know organisations thrive when inclusion is at the forefront. We evidence our commitment by matching charity needs with the skills and experience of candidates irrespective of background e.g. age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we believe that greater diversity leads to greater results for the charities we work with.

Curator

Permanent, Full Time

£40,000 - £42,000 per annum

As a member of the curatorial team, you will be responsible for researching, understanding and communicating the Collections and their histories to connect visitors, wider audiences and communities to Waddesdon. You will participate in an ambitious and inclusive permanent display and exhibitions programme, and will work closely with the Senior Curator, Senior Collections Manager and other colleagues to plan and deliver the strategy for care, access and engagement for the Collections. You will contribute to the efficient running of the Collections Department, creating a sense of common purpose, encouraging innovative thinking and best practice and working within the line management structure to support junior and senior colleagues and the day-to-day running of the department.

You will participate in the wider strategy for Waddesdon and the RF as a whole and the representation of the Collections within it so that learning and skills are valued and Waddesdon’s curatorial work is recognized as an exemplar of excellence both nationally and internationally. You will work with a wide range of other departments and with external stakeholders and advisors and require good people and communication skills.

Key responsbilities include but not limited to:

• Become familiar with the whole Collection and develop research interests in specific areas which complement the existing curatorial skill set.  Aspects of the Collection which would benefit from particular focus include but are not limited to paintings (Dutch 17C paintings in particular), textiles, photographs, prints and drawings, books and sculpture)
• Undertake research as directed and lecture and publish on the history of Waddesdon and its collections and your personal research interests
• Participate in the planning and delivery of exhibitions, projects and permanent displays, leading on these as appropriate
• Help to develop, manage and deliver interpretation about the Collection in various forms (print and digital) and work with the curatorial and visitor services team to ensure that it is engaging and inclusive to a wide range of audiences
• Lead and participate in events and activities arranged by the Department and visits by groups and individuals to Waddesdon
• Work closely with the Education and Learning teams on the preparation of content for teaching and activities and with the Public Events teams on curatorial content as appropriate, for example for the Christmas displays
• Manage and undertake cataloguing projects on the Collections data base, working with the Collections Management and Archive and Records teams, including checking for duplicate records and for missing or inaccurate data

You will be a great fit if:

You have a relevant Undergraduate degree and 2-3 years’ experience in a museum, gallery, or historic house. You enjoy sharing your knowledge with colleagues, volunteers, researchers, and the public, with the ability to help with exhibitions, projects, and permanent displays.

You’ll become familiar with the Collection as a whole and develop research interests in specific areas. It is therefore important that your research and communication skills are well-developed so you’re able to lecture and publish on Waddesdon’s history.

For the full job description, please see the attached role profile. To apply, please submit a current CV and Covering Letter.