CHIEF EXECUTIVE OFFICER required at Homelink Day Respite Care Centre in Twickenham

Homelink Day Respite Care Centre is open weekdays (closing for breaks at Easter and Christmas) for up to 28 clients to attend to enable their carer at home to have a much needed break.  As well as supporting the carer in this way, a day to our centre is a very enriching experience for the clients through an individually tailored series of activities which offer stimulation and socialisation. Clients come to Homelink with a variety of conditions and we are specialists in dementia care.  Our service is delivered from a four year old purpose-built dementia friendly centre we were delighted to receive grant funding for.

Homelink is looking to recruit a new Chief Executive Officer from January 2020. After twelve happy and successful years at the charity, the current CEO is ready to hand over to a new leader to continue to deliver excellence in care and develop support for carers.  The Board of Trustees is therefore seeking to appoint a new CEO who will be responsible for agreeing the strategic direction of the charity with them and then implementing the management and administration of the organisation within the agreed strategic framework.

The successful candidate will need to demonstrate strong experience in:

• leading and managing an organisation
• evidence of building strong networks and developing opportunities
• experience of operating budgets and management accounts
• a sound understanding of the charitable and voluntary sector including legal requirements and governance
• successful experience in fundraising
• familiarity of charity policies and procedures to ensure good practice 
• working closely with a Board and delivering reports
• past evidence of implementing new successful initiatives

The post holder will have excellent communication skills and the confidence and ability to lead, inspire and motivate. The successful candidate above all though will embrace the ethos of the charity and the people that it supports and a background in the care sector would be advantageous.  Our team currently consists of 22 paid staff and 60 volunteers.

For all enquiries about this vacancy and/or a copy of the job description and person specification please email to the address stated.

The position is vacant from January 2020.

Deadline for applicants Friday 8 November.

Interviews throughout November.

Investors in People Awards Finalists 2019

Homelink Day Respite Care Centre, Hospital Bridge Road, Whitton, Middlesex TW2 6DE

Registered Charity No 1047856 

Older People’s Outreach & Support Worker (Age Well)

Job Description

Job Title: Older People’s Outreach & Support Worker (Age Well)

Position: Permanent contract

Salary: £27,500 (pro rata)

Hours: 28 hours per week (flexible working possible)

Holidays: 25 days per year + Bank Holidays (pro rata)

Responsible to: KLS’ Head of Elders Team

Responsible for: Supporting a small team of volunteers

Location: Working across various venues in Battersea

Main office is at KLS, 108 Battersea High Street, London SW11 3HP

About Katherine Low Settlement

Katherine Low Settlement is a multi-purpose charity that has been serving the communities of Battersea and Wandsworth since 1924. We are dedicated to building stronger communities and enable people to challenge and find ways out of poverty and isolation.

We run a range of our own community projects to support children, young people and their families, older people and newly-arrived refugee communities. We recognise there are many other expert local charities and community groups working with, for example, disabled people and mental health users. We invite them to operate from our premises – so together as partners we can meet the diverse needs of the local communities of Wandsworth. Each week we work with 45+ charities & groups supporting more than 1,100 people. 

Katherine Low Settlement’s work with older people

Katherine Low Settlement has worked with older people since its conception in 1924.They are a core part of the community that we continue to work with. We provide, often in partnership, a range of projects and activities for older people including Health and Wellbeing, Creative Arts, Intergenerational Work, Connecting Neighbours & Active Participation and Trips and Outings. We are locally focused, responsive to need, co-produce our work programme and achieve effective and significant outcomes for older people.

Our direct services include: Older People's Lunch Clubs, Chair Based Exercise & Dance classes, Dance for Life, a Walking Group, Gold & Silver Players Drama Troupe, The Contact Club, The Little Club, Sewing/Arts & Craft Group, Mental Health Carers Group. Our delivery partners include: Line Dancing, Gentle Yoga, a Community Choir, T’ai Chi for Elders. Please google Katherine Low Settlement elders to find more information.

We currently work with 272 older people and their families to achieve the following outcomes in their lives:

• Encourage active and independent living
• Reduce isolation and loneliness
• Improve wellbeing and prevent ill-health
• Enable older residents to be dynamic and contributing members of the Wandsworth community.

KLS Age Well programme for older people

Come and join our fantastic elders team, who are combatting loneliness and isolation in Battersea. This exciting new role will develop an Age Well programme for older people. The vision for this new Council-funded programme is to enable older people in Battersea to continue living as independently as possible with the support of their community. This support includes the development and substantial delivery of preventative services. You will work in partnership with local charities and community groups that enable residents to either achieve, maintain or delay the decline in their abilities in relation to physical, intellectual, emotional and social wellbeing. This is a new programme driven-by local older people, the shape and contents of the services determined by them.

This is a new and exciting opportunity for a dynamic and enthusiastic community worker, with experience of working with different groups of people in community settings.

Key Objectives for this Role

• Developing relationships with local community groups and individuals to develop the new programme.
• Run day-to-day operations of a comprehensive Age Well programme with older people in Battersea
• Encourage ‘Active Citizenship’

Roles & Responsibilities

1. Planning

• Support the planning of KLS’ Age Well older people’s service with older people themselves, partners and funders
• Conduct a Participatory Needs Assessment to help build an understanding of the assets and needs of older people in Battersea

2. Communications & Fundraising

• Support communications work of the Settlement about older people and the Age Well programme
• Support the Director and Elders Organisational Development Worker to make funding applications

3. Delivery

• Undertake marketing and promotion activities to recruit older people to the Age Well programme
• Manage referral and assessment process
• Conduct outreach work with older people in the community from a variety of venues incl. home visits
• Support older people – one-to-one support as well as group work
• Ensure delivery of all the Age Well activities throughout the week
• Link and work with appropriate older people services and agencies
• Keep accurate records to help monitor and evaluate our older people’s Age Well service
• Report and address safeguarding issues
• To be part of and work closely with the Elders team and other KLS team.

4. Manage Volunteers

• Take responsibility for managing individual volunteers as and when appropriate

5. Undertake Other Duties

• Participate in regular supervision and annual appraisal; help to identify your own job related development and training needs
• Undertake your role in a professional manner and maintain a high quality standard of work in accordance with the aims, values and ethos of Katherine Low Settlement
• Undertake any other appropriate tasks, as agreed with your line manager 

As this is a new role the above job description reflects the position at the time of writing; it is not intended to be a task list but indicates the general level of work involved. It is expected that duties will be reviewed and revised as required.

Person Specification - please refer to these in your covering letter, giving experience of these areas.

Skills and Experience

Essential / Desirable

E Proven experience of working with older people in community settings

E Track record of project management skills and expertise

E Strong communication skills – both verbal and written

E Ability to work as part of a small team, whilst also working independently

E Experience of addressing safeguarding issues

E Committed to KLS’s mission, vision and values

E Experience of overseeing volunteers

D Knowledge of Battersea / Wandsworth

Personal Qualities

E Passionate about social justice, education and championing the value of older people

E A hands-on, highly motivated individual with considerable drive, energy and a determination to succeed

E Outstanding interpersonal and communication skills

E Trustworthy, non-judgemental, caring and compassionate, proactive, self-motivated and hardworking

Further Information

For further information and an informal chat about this post please contact Sarah Goodall - details on our website.

• Katherine Low Settlement is committed to equal opportunities.
• All offers to work at Katherine Low Settlement are subject to two satisfactory references, which is standard KLS policy applicable to all roles. KLS also ask for an enhanced DBS check.
• You will adhere to matters of confidentiality concerning this role, the KLS team and trustees.
• An induction is given to all staff. This includes sharing KLS policies / procedures relevant to each post. 
• There is a 6-month probation period for this role. 

Passionate….motivated……. unstoppable……. that’s just the profile of our diverse range of students, customers and partners, so you will need to more than match these qualities. If you’re passionate about major gift fundraising and are unstoppable in your pursuit of nurturing relationships, then read on……….
An outstanding opportunity currently exists for a major gift fundraising leader to join the University of Salford at an exciting time in our growth and development. The University has ambitious goals to transform the campus over the next 10 years by investing over £300 million in new campus facilities, creating an estate that is not only digitally enabled but also fit for the future. Our masterplan presents an opportunity for an institutional step change in how we approach philanthropy and the role it will play in realising our ambitions for the campus and beyond.

The role of the Strategic Development Manager is regarded as key to supporting our ambitions to shape a growing philanthropic programme in support of the University’s core strategic goals. The ideal candidate for this post will be an experienced and creative major gift fundraising professional and manager who will be able to work closely with the institution’s senior leadership, its staff and students, and with an aptitude for nurturing and building relationships with key stakeholders, as well as having the skills required to uncover and develop new funding opportunities.

The post requires energy, flair, creativity, very strong people and communications skills and a focus on delivering targets and results. Applicants should be educated to Degree level (or equivalent) and have relevant work experience in either Higher Education or charity sector major gift fundraising.
The role reports directly to the Head of Alumni Engagement and Development and is a member of the department’s management team, taking a lead role in the development and implementation of the University’s fundraising strategy.

This is a unique opportunity to be part of an ambitious organisation that is really going places, to be part of Salford’s story and help to shape our future.

All of us are made of many identities and passions – it makes us who we are, we are proud parents and passionate performers, we’re innovative engineers and network reformers, we’re local, we’re global and all different races, many cultures, many faiths and from many places. We have different genders, we’re proud to be LGBT, we’re younger and older and focus on ability, we’re agile, we’re balanced, we make sure we rest, we’re supported to work the way we’ll do our best. We’re academics, students and colleagues from near and afar, we’re a community of many things – it makes us who we are. #UoSEquality

Please note this vacancy will close at 11:59pm on 23rd October 2019.

• Ewell (zone 6), Surrey

• Fixed term contract for 5 months, part-time

• 21 hours a week (flexible hours and home-based working offered)

• Salary Circa. up to £315 per day + Competitive Benefits

There has never been a more exciting time to join Samaritans, with a refreshed brand, new website and additional investment in the Income department. Leading the development of our legacy and in-memoriam marketing strategies, the post holder will be the in-house expert making these organisational priorities happen. As well developing the vision and strategy in these areas, you will also be able to implement tactical activities efficiently and quickly based on evidence and insight. With previous experience of legacy and in-memoriam marketing, we are looking for a real team player with excellent communication skills, and a proven track record of success.

About the role/person

Are you an expert legacy fundraiser with a proven track record in developing strategies and implementing activities based on supporter insight? If so, we’d love to hear from you.

The successful candidate will be responsible for leading on strategy development and implementation of new programmes across legacy and in-memoriam giving. Delivering audience insight led engagement strategies and supporter journeys, the post holder will develop the programmes to acquire, develop and retain prospects and supporters. Excellent communication and project management skills are required, as well as being passionate about the work of Samaritans.

This is a part time role for 5 months and we can offer flexible hours and home-based working to the successful candidate.

About Samaritans

At Samaritans, our vision is that fewer people die by suicide. We believe it is preventable and that by working together we can give people the support they need before they reach crisis point. We are one of the most trusted charities in the UK and ROI, and we answer a call for help every six seconds. We have around 175 staff and more than 20,000 volunteers based across 201 branches giving emotional support 24 hours a day, 7 days a week. We don’t just hear you, we listen.

Our location

Our Central Office is located in a converted mill in Ewell, Surrey which is in zone 5, and just over 30 minutes by train from Waterloo and 15 minutes from Wimbledon.

As an employer, we offer a good range of benefits, including 25 days’ holiday, wellbeing days, free parking, Health Cash Plan, Pension and interest-free season ticket loans.

To apply

Please visit our website where you will find the full job description.

Your CV and covering letter should be emailed no later than 9:00am on 21st October 2019. We will be shortlisting candidates as applications are received so interviews will be offered on an ongoing basis.

Looking to develop your career in Major Donor Fundraising? Have excellent relationship building skills and confident speaking directly with Donors?

A leading International Welfare and Medical Aid Charity have a fantastic opportunity for you to join their growing team as a Major Donor Fundraiser, based in North London.

As the Major Donor Fundraiser, you will join a talented Major Donor relationships team as they embark on a new strategy to significantly expand their portfolio and philanthropy programme. Working closely with Senior Relationships Manager, you and the team aim to raise income from new and existing High Net Worth Individuals (HNWIs) to help the charity grow and access new major donor markets; both UK-based and overseas.

Working within this proactive team, you will be responsible for;

• Researching and building relationships with newly identified HNWIs and Major Donor prospects
• Initiating, developing and managing relationships with a large pool of donors, inspiring them about the cause.
• Building prospective donor relationships through to the solicitation stages, creating an opportunity to make an ask
• Delivering the highest level of customer care and take overall responsibility of your own portfolio
• Work closely with colleagues in the Relationships Team to maximise all opportunities

To join this talented team and growing major donor programme you will have previous experience and knowledge of:

• A good understanding of major donor fundraising and have either worked in Major Donor Fundraising or Special Events, Corporate Fundraising, Trusts Fundraising or Community Fundraising where you have had direct contact with donors.
• Experience of communicating directly with individuals and donors or pitching to groups to develop engagement opportunities.
• Excellent interpersonal and stewardship experience, and managing or attending cultivation events
• Writing and presenting cases for support, letters and reports
• Investigating, collating, summarising and disseminating research

Toynbee Hall is a community organisation that pioneers ways to reduce poverty and disadvantage. Based in the East End of London, we work alongside people who live here, to tackle unfairness and make this a place where everyone has an equal chance to thrive. We take an asset-based approach to our work and believe everyone has something valuable to offer in the fight for a fairer London. What we learn from our work in London, we use to influence change across the UK.

We are looking for a community-focused manager to develop our Wellbeing Centre, its programme of activities and build on our local connections to make it into a real community hub.

You’ll need to be a friendly, approachable person who knows how to listen. You’ll need the confidence to let local people influence the work you do, and to let them take control of how the space is used in a safe and inclusive way. You’ll be excited about bringing people together, and mindful that everyone gets heard not just those that shout loudest. You’ll be creative, full of ideas, and brave enough to try new things.

In exchange you’ll get to work in an organisation that really cares about the difference it makes. You’ll be part of a diverse team of staff and volunteers that are attempting to offer holistic support to the people of East London in order to make this a fairer place to live. You’ll be managed in a supportive way, encouraged to take risks and be creative. This is a great place to work. Come join us!

The role is full-time (we are open to job share), working 35 hours per week, 09:30 – 17:30, with occasional evenings and weekends.

To apply, please visit our website via the apply button.

Closing date: 21 October 2019.

Interview date: 30 & 31 October 2019

An exciting opportunity has arisen for an ambitious and dynamic individual to drive the strategic leadership and operational management of Southmead Hospital Charity.

The post holder will be joining Southmead Hospital Charity at an exciting time. The fundraising team has had significant recent investment and is now in a strong position having recently completed a successful £2M Prostate Cancer Appeal. We now seek an outstanding individual to build on these successes.

Why apply? As Southmead Hospital Charity Director, you will:

• Make a difference: Southmead Hospital Charity raises funds for projects that are beyond the remit of the NHS but have a huge impact on the lives of our patients, visitors and staff.
• Shape the future: in this role, you will play a lead role in ensuring that the Charity’s growth continues, fulfilling its potential with the ambition to raise £20m over the next 5 years.
• Be part of a dedicated and committed team: North Bristol NHS Trust is a centre of excellence for the South West and beyond. Our pioneering treatments and advances in care are internationally recognised.
• You will have access to NHS benefits, including 27 days annual leave to start + bank holidays and an excellent NHS pension.

And if you are from outside the area, Bristol is consistently voted as one of the best places to live in the UK, with a rich history, thriving arts, music, gastronomic and independent retail scenes. It also offers excellent transport links and easy access to the spectacular countryside and coastlines of South Wales, Devon, Dorset and Cornwall.

The Role: As Charity Director, you will be responsible for:

• Development, delivery and implementation of an integrated and ambitious five-year strategy to support the Trust’s new refreshed strategic plan.
• Informing, advising and leading senior leadership and our Corporate Trustee to ensure that policies, governance and strategic leadership are first class.
• Ensuring that the Charity is a key voice that commands a high profile both internally within the Trust and externally within the local and wider community.

The successful Charity Director will have:

• A proven track record of achieving ambitious fundraising targets and delivering successful campaigns including direct asks to major donors, corporates and trusts.
• Senior leadership experience and the ability to command the confidence of staff and peers with strong diplomatic skills and determination.
• An understanding of the nuances, challenges and demands associated with NHS charities.
• A strong work ethic with absolute commitment to the vision and values of the Charity

Interviews will be held on 30th October. 

You will be a senior manager who has run budgets and has energy and drive as well as sound judgement. On top of a strong track record in an operational position, you’ll have the breadth of experience to lead our performance and risk management, monitoring and evaluation, people strategy and HR, IT and data protection infrastructure. You’ll have experience in fundraising and funder management, and able to lead on funding applications, reports and other administration. You’ll be able to build systems that work for a small, but growing and dynamic organisation. You’ll be a clear analytical thinker who will strengthen the leadership of the organisation. You will be an excellent manager of people, and have the patience to work with and oversee challenging individuals who come from unique and difficult backgrounds. Finally, you will be excited about working in an organisation with a unique mission that strives to make a difference in the lives of some of the most disadvantaged young people in London.You will be a senior manager who has run budgets and has energy and drive as well as sound judgement. On top of a strong track record in an operational position, you’ll have the breadth of experience to lead our performance and risk management, monitoring and evaluation, people strategy and HR, IT and data protection infrastructure. You’ll have experience in fundraising and funder management, and able to lead on funding applications, reports and other administration. You’ll be able to build systems that work for a small, but growing and dynamic organisation. You’ll be a clear analytical thinker who will strengthen the leadership of the organisation. You will be an excellent manager of people, and have the patience to work with and oversee challenging individuals who come from unique and difficult backgrounds. Finally, you will be excited about working in an organisation with a unique mission that strives to make a difference in the lives of some of the most disadvantaged young people in London.You will be a senior manager who has run budgets and has energy and drive as well as sound judgement. On top of a strong track record in an operational position, you’ll have the breadth of experience to lead our performance and risk management, monitoring and evaluation, people strategy and HR, IT and data protection infrastructure. You’ll have experience in fundraising and funder management, and able to lead on funding applications, reports and other administration. You’ll be able to build systems that work for a small, but growing and dynamic organisation. You’ll be a clear analytical thinker who will strengthen the leadership of the organisation. You will be an excellent manager of people, and have the patience to work with and oversee challenging individuals who come from unique and difficult backgrounds. Finally, you will be excited about working in an organisation with a unique mission that strives to make a difference in the lives of some of the most disadvantaged young people in London.

Senior Direct Marketing Fundraiser
Central London
£32,000 - £36,500

Our client is a leading Children's Charity who are looking to recruit a self-motivated, enthusiastic and well-organised direct marketing fundraiser to join the team. Reporting to the Fundraising Manager, the post holder will be responsible for running a variety of campaigns that maximise the contribution that is made by both the Charity's new and existing donors.

Responsibilities will include managing all aspects of the agreed campaigns, from briefing and campaign set up, to monitoring and reporting of income and expenditure, campaign reporting and liaising with our agencies and suppliers. This could include a range of channels, including direct mail, telephone and email.

Candidates for the position should have experience that covers:

• Managing direct marketing campaigns, including but not limited to mail, digital and telemarketing activity
• Donor/customer recruitment and/or retention techniques
• Strong Excel skills
• Managing several campaigns at once
• Managing a range of agency relationships

Interested Applicants should send their CV in the first instance.

The Cares Family is seeking a Director of Development (Maternity Cover), to drive and adapt our fundraising strategy, to lead our Development team across our national group of charities, and to raise at least £300,000 of new income between the end of 2019 and March 2021.

In this role at the heart of our senior leadership team, you will work closely with our Founder/CEO, Managing Director and Director of Programmes to set and drive The Cares Family's fundraising strategy and potential, and to help execute our broader strategic priorities. You will line manage our national Head of Development as well as two of our Development Coordinators. And you will inspire our Development team of seven across five city locations to drive community fundraising at a local level.

So we're looking for a real leader – someone who can lead by example, inspire confidence, deliver strategy, and identify and mitigate risk. That requires communication, personal warmth, determination, planning, listening skills and a keen eye for detail. With your team working hard to drive local income, you will be responsible for generating income for The Cares Family at a national level. 

That's why we need someone with a track record in securing gifts from major donors; someone who has the desire to get out of the office to build external relationships; who knows the importance of stewardship, and has secured six figure gifts as a result. You will also work closely with our growing Development Board to establish new networks and gifts for The Cares Family. And you will drive our corporate relationships and accounts. 

With so much of this role depending on relationships, we need a real people-person. You will have excellent cultivation and negotiation skills, but also the tenacity and hunger to create new opportunities. We need someone who is dynamic, passionate about people and who can clearly promote our vision for building friendships across deepening divides. 

To do that, you will work predominantly from one of our five offices in London, Manchester or Liverpool, and will be required to travel between them on up to 30 working days of the year. In return, you'll be trusted to work independently across these exciting charities, with a growing profile and backing from major local and national supporters. You'll also be provided with all the professional support, accelerated personal and professional development opportunities and networks to play a lasting, transformative role in the development of the “Cares” vision and family.

If that sounds like you, we'd love to hear from you.

Position Title: Trusts and Foundations Manager

Reports to: Head of Fundraising

Hours: 22.5 hours per week

Pay: £24,000 – £28,000 pa pro rata depending on experience

Location: Vauxhall, London  

Position Summary 

This is an incredible time to be joining FoodCycle. It’s our 10th year and in that time we have served 1 million meals to people who are hungry and lonely. We have 39 Projects around the country supported by an excellent team of Regional Managers who provide training to volunteers to ensure our meals are consistently served every week to vulnerable people.

You will have the opportunity to find the essential funds to ensure each Project is funded and that we can continue to provide the best possible service to our guests. As our Projects are spread throughout the country you will research and apply to a wide variety of trusts and foundations and manage a portfolio of funders. You will be supported by an excellent fundraising team who have a great track record in securing income.

You will already have had success at applying for grants at an existing charity. Ideally that charity will be working in community or poverty prevention and you will understand what it takes to write a really compelling grant application.

Roles and Responsibilities

Trusts and Foundations

1. Researching and prospecting trusts and foundations that are suitable for FoodCycle to apply to and detailing this information on our SalesForce database.
2. Writing timely, compelling applications to trusts and foundations, with a focus on securing grants up to £20,000, using internal and external information that will make the application a success.
3. Working with the Finance Manager and Head of Fundraising to ensure an appropriate budget has been used for every application.
4. Working with Regional Managers where necessary to gather Project information to inform proposals and reports
5. Submitting reports to trusts and foundations as agreed in the terms and conditions provided for each grant
6. Stewarding relationships with existing trusts and foundations with a view to securing long-term funding
7. Assessing which areas of FoodCycle’s portfolio of Projects are in need of funding, whilst endeavouring to ensure that none of the Projects are double funded
8. Detailing all aspects of an application from research, prospecting, submission, stewarding and reporting on SalesForce
9. Supporting the Head of Fundraising on major funding proposals as required

Working at FoodCycle

Holidays: 23 working days pro rata (along with additional Christmas Close down days)

Pension: There is a pension scheme available – new staff are automatically enrolled after three months unless you choose to opt out.

Equipment: Whilst working with FoodCycle you will be provided with a laptop

Are you passionate about dogs and cats? Our people and animals make Battersea a great place to work. Your expertise will help increase our impact for dogs and cats everywhere.

We are looking for a Senior Challenge Events Officer to independently manage and have overall responsibility for leading the strategic planning, development and delivery of a programme of third-party challenge events, to maximise fundraising income and retain long term support for Battersea.

About us

Battersea is here for every dog and cat and has been since 1860. We are a leading animal welfare charity and over the last 150 years we’ve grown from one home in London to three rescuing and rehoming centres across the South East. With c500 staff and 1000 volunteers, we have cared for over three million vulnerable animals We also campaign tirelessly to make things better for dogs and cats; sharing our expertise and educating the public and policymakers about responsible pet ownership. Join us and make a difference for every dog and cat.

Our Fundraising team

Battersea’s multiple award-winning Fundraising department raises around 60% of the Charity’s total income. Working with colleagues across the organisation, we provide members of the public and organisations with opportunities to engage with Battersea and to support our work. Through continued investment, net fundraising income has risen from just £100,000 in 2010 to £12m in 2017, and we aim to reach a net income of £18m by 2020 to make sure Battersea can be here for every cat and dog now and in the future.

Public Fundraising is responsible for generating income from new and existing supporters through direct marketing, challenge events and community fundraising activities. Within Public Fundraising sits the Challenge & Public Events team who manage places in third-party events such as London Marathon and London Landmarks, and Battersea’s award-winning Muddy Dog Challenge series.

What we can offer you

Our dedicated people mean that we can be here for every dog and cat. Whether you are sharing an office with our dogs or directly caring for our cats, our animals show their appreciation every day. There is no better reward than seeing the difference you make to the lives of our dogs and cats first-hand; although we also provide a wide range of employee benefits, including:

• 28 days of annual leave (plus 8 days paid public holidays) per year

• Generous pension contributions – up to 10% employer contribution

• Free healthcare cash plan, where you can claim for a range of treatment including dental (£120), optical (£120), physiotherapy, chiropody and acupuncture (£300) every year

• Annual interest-free season ticket loans

• Discounted gym memberships and cycle to work schemes

• Life insurance

So, if you are passionate about dogs, cats and about our work, then we’d like to hear from you.

For full details, including our job applicant privacy notice, please download our recruitment pack. You can apply by visiting our website. All applications must be submitted before the closing date advertised.

Direct Marketing Manager (Maternity Cover)

Salary circa £40,000 plus benefits

The Royal Air Force Benevolent Fund is the leading welfare charity supporting
current and former members of the RAF, their partners and families, providing practical, emotional and financial support, whenever they need us. 

This is a key position in the RAF Benevolent Fund’s friendly and hardworking fundraising team in London.  It involves raising significant support from individuals from cash and regular gifts.  You will lead on the programme to attract new supporters to the cause and to retain our exiting supporters.  We will also give you opportunity to show your fundraising experience and flair in creating new ways to connect with supporters through a variety of channels from direct mail and telephone to TV and digital. 

You will have proven success in a busy direct marketing environment, experience of providing excellent supporter care as well as managing a member of staff.  You will have strong communication and problem-solving skills and enthusiasm for the work of the RAF Benevolent Fund.

A detailed job profile is available on the Fund’s website. For an informal discussion about the role please contact Louise Gibson, Head of Individual Giving.

To apply, please send your CV together with a covering letter detailing why you believe you are suitable for this role to, Pete Thompson, Head of HR, RAF Benevolent Fund, 67 Portland Place, W1B 1AR, email.

The closing date for applications is Monday 28th October 2019 at 17:00.

Interviews will be held Friday 1st November 2019.

Please note that due to the high number of applications expected, only candidates shortlisted for interview will be notified.

The Royal Air Force Benevolent Fund is a Registered Charity (No. 1081009) which encourages applications from all sections of the community

1.  MAIN SUMMARY OF ROLE:

Support from individuals through the direct marketing programme is a significant source of income and the programme has been instrumental in identifying legacy pledgers and supporters for other areas of the RAF Benevolent Fund’s work.  The person in this role has responsibility for organising all aspects of the direct marketing programme and managing the Fundraising Executive.

2.  KEY RESPONSIBILITIES:

• Set income and expenditure budgets for supporter recruitment and development in line with the Fundraising Strategy and annual Business Plan.
• Manage the Fundraising Executive and ensure he or she meets annual objectives.
• To maintain, monitor, review and develop relationships with external agencies and suppliers.  Ensure they meet the agreed Service Level Agreement.
• Brief and provide information to the Direct Marketing agency for each Direct Marketing activity.
• Monitor the income and expenditure of each activity against the agreed targets
• Regularly review the mix of Direct Marketing activities to ensure maximum reach and targets are met.
• Working with Finance Team colleagues ensure one-off and regular donations processed by the fulfilment house are added to the database.
• Make selections from the database for mailings and produce suppression files for cold direct mail.
• Liaise with other members of staff to ensure the needs of the organisation are met through the Direct Marketing programme in terms of promoting appropriate activities/events and raising money for particular areas of work.
• Ensure head office and regional colleagues are kept up to date with current Direct Marketing activity
• Ensure revenue from gift aid is maximised.
• Produce reports on KPI’s for the Head of Individual Giving when required.
• Manage the Direct Marketing budget to ensure we receive good value from suppliers and projects are met within the pre-agreed expenditure.

Other

• To ensure implementation of all relevant Fund policies and procedures
• To attend meetings, conferences and training events as agreed with you line manager.
• Such other duties as may reasonably be required.

COMPETENCIES REQUIRED FOR THE ROLE

Essential

Relating and Networking  - establishing good relationships with colleagues, beneficiaries and external contacts, relating well to people at all levels

Persuading and influencing – analysing data, probing for further information and making rational judgements from the available information and analysis

Writing and reporting – writing clearly and succinctly, in a well-structured and logical way

Applying expertise and technology – applying specialist knowledge and developing expertise through continual professional development

Planning and Organising – managing time effectively, meeting deadlines and prioritising workload

Desirable

Achieving personal work goals and objectives – accepting and tackling goals with enthusiasm and demonstrating a strong work ethic

Adapting and responding to change – demonstrating flexibility in adapting to changing circumstances, accepting new ideas

QUALIFICATION(S), KNOWLEDGE, SKILLS AND EXPERIENCE REQUIRED FOR THE ROLE

4.  Academic/Professional Qualification(s) or equivalent:

Essential

• Degree level education or equivalent vocational qualifications/experience

Desirable

• Membership of the Institute of Fundraising

5.  Knowledge/ Experience:

Essential

• Minimum 2 years experience of direct marketing
• Proven experience of supporter care
• Proven experience of using a computerised data for fundraising

Desirable

• Experience of on-line supporter recruitment and development
• Experience of using the CARE Database

6.  Skills/Abilities:

Essential

• Able to communicate effectively, empathetically, concisely and confidently on the telephone, in writing and in person to a wide and varied audience
• Able to manage and prioritise own workload
• Have budgetary and financial skills
• Excellent interpersonal skills
• Be committed to the values and ethos to the RAFBF

The role

This is an exceptional role in a charity which represents the very best of the voluntary sector. Reporting to the Director of Fundraising and Partnerships, the Assistant Director of Philanthropy will be responsible for 11 staff in the newly formed Philanthropy team; raising money from major donors, trusts and foundations, and special events. We have an ambitious target of c.£7m with a clear strategy to  generate more funds for our ground-breaking research and support people with breast cancer.

About you

An exceptional fundraiser, you will have proven experience of leading a successful philanthropy team in the UK and a track record of securing income from a range of different funders.  An articulate, engaging and confident communicator and leader, you will have personally secured significant donations and worked alongside Trustees, senior staff and key influencers to achieve your targets. 

About us 

We’re excited to announce that in April 2019, Breast Cancer Care and Breast Cancer Now united to create one charity for everyone affected by breast cancer. From research to care, our new charity has people affected by the disease at its heart – providing support for today and hope for the future. United, we can carry out even more world-class research, provide even more life-changing support and campaign even more effectively for better services and care.

By bringing together our passion, energy, expertise, funds and networks, we will make greater progress in more effective ways to make sure that, by 2050, everyone who develops breast cancer will live and receive the support they need to live well. 

Breast Cancer Now is an inclusive employer committed to developing a diverse workforce.

Closing date for applications: 9.00am Monday 28 October 2019 

Interview date: Tuesday 5 November 2019