Head of customer engagement jobs
This role at Relate - Family Action
Relate at Family Action is here to promote safe, supportive relationships for all and support everyone to strengthen the relationships that mean the most to them.
For over 150 years Family Action has seen first-hand the power of family to shape lives, for better and worse. That's why we speak up for the importance of family in national and local policymaking, amplify family voices and represent the changing needs of families in the UK today. Whatever family means or looks like to us, ultimately, it's relationships that matter – and the quality of our relationships affects the quality of all our lives.
This is a pivotal role responsible for crafting and executing strategies and campaigns that promote both the Relate brand image and overall marketing efforts to support the achievement of sales targets across a range of counselling services (both B2C and B2B), training products, charity retail outlets and other income streams.
We are looking for a marcomms ‘all-rounder’: someone who can take a strategic view as well as being ‘hands-on’ in the delivery of marketing support to the wider Relate team.
Family Action is an award-winning national charity working from the heart of local communities across England and Wales.




The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Click apply now to access full recruitment pack
Job Purpose
We are seeking an ambitious and relationship-focused Corporate Partnerships Lead to grow our corporate partnerships portfolio. You will be responsible for identifying new business opportunities, managing existing partnerships, and creating engaging, high impact campaigns that align with the goals of both the charity and our corporate supporters.
This is an exciting opportunity to join a passionate team and play a key role in securing sustainable income and long-term strategic partnerships that directly fund wishes for seriously ill children across the UK.
Key Responsibilities
-
Partnership Development
-
Proactively research, identify, and approach companies with a compelling case for support and bespoke partnership proposals.
-
Build long-term, mutually beneficial partnerships that deliver income, awareness, and employee engagement opportunities.
-
Lead on pitches, negotiations, and onboarding of new partners.
-
Account Management
-
Steward existing corporate partners to ensure excellent relationship management, timely communication, and impactful engagement.
-
Deliver high-quality fundraising campaigns, employee engagement activities, and cause-related marketing initiatives.
-
Work collaboratively with partners to co-create fundraising plans that align with their CSR and ESG objectives.
-
Campaigns & Events
-
Plan and deliver corporate-focused fundraising campaigns and events in collaboration with internal teams.
-
Attend corporate networking events and represent the charity at regional and national levels.
-
Marketing & Communications
-
Work with the communications team to produce engaging content for corporate audiences, including case studies, impact reports, and social media content.
-
Ensure brand alignment and maximise PR and media opportunities through corporate partnerships.
-
Performance & Reporting
-
Set, monitor, and achieve KPIs for corporate income, new business development, and retention.
-
Maintain accurate records of all corporate activity and relationships using the charity’s CRM system.
-
Report regularly to the Head of Income Generation on progress, pipeline, and income forecasts.
-
Compliance & Best Practice
-
Ensure all corporate partnerships follow fundraising regulations, charity law, and ethical standards.
-
Contribute to wider fundraising planning and innovation across the organisation.
Person Specification
Essential:
-
Proven experience in corporate fundraising, business development, or account management.
-
Strong commercial awareness with the ability to develop tailored propositions and negotiate partnerships.
-
Exceptional relationship-building and communication skills.
-
Ability to manage multiple projects and priorities in a fast-paced environment.
-
A self-starter with a proactive, professional, and confident approach.
-
Willingness to travel for meetings and events.
Desirable:
-
Experience working in a children’s or health-focused charity.
-
Familiarity with corporate sponsorship, payroll giving, or cause-related marketing.
-
Understanding of the current CSR and ESG landscape.
-
Experience using CRM systems such as Access, Salesforce, or BeaconCRM.
Perks and benefits:
25 holidays rising up to 30 over 5 years plus bank holidays
3 day Christmas holiday shutdown
Enhanced policies above statutory minimums
Private Healthcare
Flexible working hours
Staff Socials
Wish Well-being programme
Personalised Workforce development plans
Annual training and continued professional development budget
Granting the wishes of children living with life-threatening or terminal illness



Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Making The Leap is an innovative social justice charity that aims to make a big difference. From direct delivery, to advocacy and leadership, we refuse to stay in our lane and believe passionately that those we exist to serve have the right to be anything they want to be. To say that this is an exciting time for the organisation would be an understatement, as our incredible funders, donors, partners and supporters have given us the chance to move to the next level, and have further influence and delivery nationally.
The shared soul of the organisation is to be passionate about helping young people from less-advantaged backgrounds; build up other charities and community groups and want to partner with them or support them; want to work with businesses and organisations to get things done; and care deeply about addressing racial inequity.
The organisation has two pillars: Programmes – which is direct delivery to young people from less-advantaged socioeconomic backgrounds to raise their aspirations and increase their access to opportunities, and Leadership and Advocacy - which covers the UK Social Mobility Awards; the Social Mobility Podcast, the Social Mobility List, our research function and a number of strands: core Making The Leap, your remit would be directly with the first three strands and your team will be responsible for generating the income for core Making The Leap.
Role overview:
As a member of MTL’s senior management team, you will take responsibility for the organisation’s growth and outward facing initiatives. You will lead and manage the organisation’s portfolio of social mobility leadership strands, and develop strong working relationships with key stakeholders. You will provide dynamic day-to-day leadership for the MTL’s directorate responsible for income generation, impact, research, communications and policy, and ensure the organisation continues to be an exemplar of innovation, integrity and collaboration. You will also be contributing to, implementing and monitoring delivery of the organisation’s strategic plan.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
The Childhood Trust is London's child poverty charity. We are dedicated to creating opportunities and brighter futures for the 700,000 children growing up in poverty in London. While we work to alleviate today’s impact of poverty, we support children and families to build pathways to become happier, healthier, safer and more resilient, breaking the cycles of inequity. Listening to and engaging with young people who have experience of living in poverty, is critical to ensuring our efforts truly reflect their needs and aspirations.
As a grant-making charity, we award funding to charities actively supporting children in poverty across the capital. This funding is made possible thanks to the partnerships we build with corporate organisations, other trusts and foundations, philanthropic individuals and families, and public donations.
Volunteers are a vital part of The Childhood Trust’s work. Through our Transforming Spaces programme, they deliver direct support to children affected by poverty and the communities that support them across London. They also have the potential to grow our internal capacity so that we can reach our ambitious vision to scale our work and ensure that every child in London is well prepared for life.
As The Childhood Trust’s Volunteer Manager, you’ll be responsible for volunteers across the organisation.
Your role will include oversight of the corporate and community volunteers who take part in our Transforming Spaces programme. You will work closely with colleagues in the fundraising team to create a positive and inspiring experience for corporate volunteers.
Key to this role will be working with the Head of Volunteering and Community Programmes to embed volunteering across The Childhood Trust. You will lead on developing a diverse and inclusive volunteer base of skilled and specialist individual volunteers, fostering a welcoming and inclusive environment where they feel valued and connected to the mission.
Our organisation takes pride in offering key benefits such as flexible working arrangements, 25 days annual leave per year and enhanced maternity provisions. We are also deeply committed to the development and growth of our staff, providing opportunities to enhance skills and achieve career goals. Plus, you’ll be joining a dedicated and passionate team that truly makes a difference.
Please ensure you submit a CV and cover letter to apply for this role.
Location: You can be based near one of the following office locations - Birmingham, Cardiff, Glasgow, Liverpool, London, or Newcastle.
We operate a hybrid model of work i.e. a combination of in-person and remote, with flexible days in the office depending on business need and your preferences. We would typically expect in-office attendance an average of one day per week.
Your office is where you will usually attend in-person events, training sessions etc. though some travel, to other offices and other locations, will occasionally be expected.
Hours: We are looking for the right candidate and while we envisage this being a full-time role (37.5 hours per week) we are very open to flexible working arrangements such as part-time, compressed hours and/or flexitime.
Occasional/frequent evening or weekend work may be required, for which time off in lieu (TOIL) will be given.
Ideal start date: ASAP, as agreed with candidate
Purpose of the Role:
As a key leader within our Partnerships and Income Development team, you will be responsible for creating, developing and delivering the Social Mobility Foundation’s Employer Programme – how we inform, influence and positively impact employer-led social mobility, and a source of income generation.
Reporting to the Head of Partnerships and Income Development, you’ll be the custodian of the Social Mobility Employer Index (SMEI) – our annual benchmarking and assessment tool for how UK employers recruit, retain and develop talent from all socioeconomic backgrounds and build inclusive workplaces. You'll have full product ownership, managing the delivery lifecycle from end-to-end: from marketing, to pipeline development and entrant submissions, data analysis, reporting and evaluation, as well as ongoing development and improvement.
In addition, by collaborating with existing partners who offer pro-bono consultancy, you’ll scope, develop and deliver new products, resources and services that equip employers with the knowledge and practical tools to improve social mobility in the workplace.
We’re looking for someone who is willing and able to move easily between strategic thinking and hands-on delivery, and is excited about taking full ownership over this important work. Combining a passion for delivering our mission with keen commercial acumen, high attention to detail and project management skills, this is a unique chance to make a big impact on social mobility in the UK.
Key Responsibility Areas
- Product ownership and project management
- Product and service development
- Quality standards
- Customer service and value proposition
- Stakeholder management
- Systems and processes
- Team development and collaboration
- Line Management (Matrix structure)
Please review the attached pdf for the full job description.
Person Specification (Knowledge, skills and experience required)
Project management and product development
- Demonstrable experience designing, delivering and developing programmes, products and/or services that meet organisational needs
- Demonstrable experience in project management, shaping long-term strategy while managing day-to-day operations and delivery
Stakeholder engagement
- Strong interpersonal and communication skills, with experience building and managing relationships
Policy and data skills
- Understanding of issues related to social mobility, diversity and inclusion, or workforce development
- Understanding of and/or experience in benchmarking tools, indices or assessment frameworks
Commercial and customer service
- Demonstrable experience in managing pipelines and/or stewarding customers, demonstrating excellent customer service skills and a high attention to detail
- Confidence in public speaking, presenting or facilitating workshops with professional audiences
IT skills
- Experience using Microsoft Office
- Experience of using or understanding of CRM software to effectively support pipeline and partnership management e.g. Salesforce
- Experience of or understanding of managing and using digital platforms for programmes, products and/or services
Please review the attached pdf for the full person specification.
How to Apply
Interested candidates should apply by submitting the following information to our application portal Pinpoint by 23:59pm, Monday 25th August:
- A cover letter (500 words maximum) outlining why you would like to work at the Social Mobility Foundation and why you are a strong candidate for the role, including specific examples from your experience and skills.
- A short statement answering the following question: “Tell us about a time where you played a key role in securing or growing a funding opportunity or partnership. How did you find the opportunity, and what was your approach to writing the proposal and stewarding the relationship? What impact did it have, and what did you learn?” (500 words maximum)
Please note that generic applications and CV’s will not be considered.
We unlock potential, broaden horizons and create opportunities for young people



The client requests no contact from agencies or media sales.
Location: Causton Street, London Diocesan House, Pimlico, London.
Contract: 35 hours per week, Full-time, 13 months Fixed Term Contract
Salary: £31,522 per year
Do you have a passion for organisational systems and high-quality governance? Are you looking for an opportunity to play a vital role in supporting the governance structures of a large and diverse diocese?
The London Diocesan Fund (LDF) is seeking a Governance Officer to play a key role within the Governance Team, supporting the Diocese of London in delivering effective oversight through its Synods, Committees, and Boards.
What You’ll Be Doing:
- Managing governance diaries and coordinating key meeting logistics.
- Preparing, proofing, and distributing papers for committees including Diocesan Synod, Diocesan Bishop’s Council, Audit and Risk Committee, and Diocesan Finance Committee.
- Maintaining accurate membership records and monitoring governance inboxes.
- Supporting GDPR and election processes and providing administrative support to the Head of Governance.
Who We’re Looking For:
Essential
- Strong organisational skills and high attention to detail.
- Proficiency in Microsoft 365 (including Word, Outlook, SharePoint, and Teams).
- High level of literacy and ability to proof-read formal documents.
- Experience juggling multiple priorities and tight deadlines.
- Excellent interpersonal skills and ability to work with stakeholders at all levels.
Desirable
- Experience in a governance or compliance-related role.
- Familiarity with election procedures or Church of England structures.
About the London Diocese Fund (LDF) and the Diocese of London
The Diocese of London is the group of Church of England organisations located in London, north of the River Thames. It is overseen by the Bishop of London and is made up of parishes, schools, chaplaincies, missional communities, and other organisations across 18 Boroughs.
The London Diocesan Fund (LDF) is the main charity that supports the work of the Diocese as a whole by generating income, providing a wide range of services, and paying and housing its clergy.
Safeguarding Statement
The Diocese of London is committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults. Therefore, all our recruitment campaigns are run using safer recruitment procedure
Equality, Diversity, and Inclusion
The Diocese of London is committed to creating and sustaining a diverse and inclusive workforce which represents our context and wider community.
We are aware that those of Global Majority Heritage/United Kingdom Minority Ethnic (GMH/UKME), women, and disabled people are currently under-represented among our clergy and workforce, and we particularly encourage applications from those with the relevant skills and experience that will increase this representation.
Additional Information:
- (Enhanced DBS check required, if applicable)
- (Any occupational requirement, e.g., to be a practising Christian)
- (Flexible working options, if relevant)
Why Apply?
✔ Generous holiday entitlement (27 days + bank holidays + Christmas closure)
✔ Access to private medical insurance and Employee Assistance Programme
✔ Excellent pension scheme and training support
If you are excited about this opportunity and meet the criteria, we’d love to hear from you!
To apply:
Submit your application and CV online via Pathways. Please refer to the person specification and JD when you’re answering the application questions.
For more details, please see the full Job Description and Person Specification see the attachment.
For every Londoner to encounter the love of God in Christ




The client requests no contact from agencies or media sales.
Looking to use your career to stand up for human rights?
Join a bold human rights team taking on China’s occupation of Tibet, and help power the resistance through fundraising. We’re hiring a Fundraising Officer/Senior Officer to grow our movement and amplify Tibetan voices worldwide.
About the Role:
We’re up against a global superpower. Here, your fundraising fights back.
At Free Tibet and Tibet Watch, we are small but tireless: up against one of the world’s most powerful regimes, the Chinese Communist Party (CCP). We’ve adapted rapidly to an unpredictable fundraising landscape, and we’re looking for someone equally bold, creative and committed to help us grow. You may be early in your fundraising journey or already have experience generating income from individual giving or trusts and foundations. Either way, if you want to build your skills while contributing to urgent and meaningful human rights work, we want to hear from you. Depending on your experience, we will appoint at Fundraising Officer or Senior Fundraising Officer level.
About Free Tibet and Tibet Watch:
We stand with Tibetans: for their homeland, their identity, their future, and against China’s brutal occupation.
Behind closed borders, injustice thrives. We break them open with facts and campaigns. Tibet Watch exposes the truth from inside occupied Tibet through evidence and world-leading research. Free Tibet turns that truth into action, with hard-hitting campaigns and relentless advocacy that make the world pay attention. Together, we’re building a global movement that’s impossible to ignore. Tibet can be free. It must be free. And one day, it will be.
Job Description: Fundraising Officer / Senior Fundraising Officer
-
Location: Brixton, London / Remote
-
Salary: £29,000-£32,000 pro rata, depending on experience
-
Hours: 4 or 5 days per week (28-35 hours)
-
Reports to: Fundraising Manager
-
Deadline to apply: 9am, Wednesday, 6 August 2025
-
Interviews from: Wednesday, 13 August 2025
What We Offer:
-
Flexible hybrid working and a supportive, mission-driven team
-
A culture that values both results and staff wellbeing
-
Robust remote working policies and flexible hours
-
Generous leave: 25 days + public holidays
-
Strong training, development and career progression
-
Interest-free season ticket loans
-
Pension contribution
Main responsibilities
-
Assist the Fundraising Manager with income-generation activity across the organisation.
-
Support the Fundraising Manager with the execution of the fundraising strategy.
-
Assist Fundraising Manager with Major Donor fundraising.
-
Work to ensure that you and the Fundraising Team’s KPIs and targets are met.
-
Take ownership of all direct marketing campaigns including postal and online appeals, upgrade and reactivation mailings, email campaigns, regular giving recruitment and lead generation.
-
To lead on all fundraising logistics, which includes having full responsibility for the incoming and outgoing post.
-
Coordinate paid recruitment by collaborating with the Digital Engagement Team and work on supporter journeys, with sign-off from the Fundraising Manager.
-
Provide monthly analysis and reports on fundraising campaigns/appeals and recruitment of new supporters/grants.
-
Research new funding opportunities.
-
Write and coordinate applications for financial support from appropriate trusts and foundations.
-
Regularly check in on prospective trusts and foundation donors/application progress and reporting.
-
Coordinate, attend and assist with organising events.
-
Ensure that supporter records are all kept up to date (in-keeping with GDPR guidelines) on the database/CRM.
-
Ensure that supporter journeys are regularly assessed and of the highest standard.
-
Be responsible for handling fundraising queries from supporters and ensuring they are answered promptly and appropriately.
-
Recruit and manage (1-2) fundraising volunteers to further support the Fundraising team and activities.
-
Craft strong fundraising/marketing copy for the organisation as a whole
-
Contribute to Free Tibet’s twice annually printed magazine, where needed.
-
Support the Fundraising Manager with budgeting and spotting key areas of success/failure and aiding in the prompt response to either situation.
General responsibilities
-
Assist with responding to queries from supporters and donors on a daily basis.
-
Participate in weekly team meetings and monthly finance/fundraising meetings.
-
Support the Head of Income in all areas of fundraising activities.
-
Assist with the smooth running and financial sustainability of the organisation.
-
Aid in the day-to-day running, migration and organisation-wide implementation of a new Client Relationship Management (CRM) system.
-
General administration duties.
Person Specification
Essential
-
Clear passion and interest in fundraising — whether it be learning new skills or developing this area of expertise.
-
Some experience securing and/or managing individual giving OR major donor fundraising.
-
Strong communication skills (internally with other colleagues and externally with supporters) including the ability to write clear and persuasive fundraising copy.
-
The ability to write applications to secure grants from trusts and foundations and reporting.
-
Ability to take initiative, manage competing priorities and ensure deadlines are met.
-
Commitment to Free Tibet’s mission.
Desirable
-
CRM and fundraising analysis experience.
-
Digital fluency in direct relation to fundraising i.e. email marketing and social media.
-
Some experience managing staff or volunteers.
-
Experience working in a third-sector organisation would be an advantage.
Application Process
Please send a CV and personal statement outlining your suitability for this post to recruitment(at)freetibet(dot)org. The deadline for all applications will be Wednesday 6th August 2025 at 9am. Interviews will be held from Wednesday 13th August 2025. We look forward to receiving your application.
We are Free Tibet, and we stand with Tibetans around the world. For their homeland, for their future and against China’s brutal occupation.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
For 140 years, the Forces Employment Charity has proudly supported Service leavers, veterans, and their families in building successful civilian careers. We provide veterans with life-long, life-changing support, jobs, and training opportunities, regardless of circumstances, rank, length of service, or reason for leaving.
This is an exciting but critical time to join the team as the charity looks to grow and expand its business development, fundraising and income generation efforts across the organisation. This is an excellent opportunity for a passionate individual with exceptional writing and organisational skills plus an eye for detail, to advance in their fundraising career by supporting our vital work.
Brief role description:
As part of the Marketing, Communication and Fundraising Directorate, and led by the Head of Fundraising and Development, the Corporate Development Manager will be supported to be creative in how they grow and uplift our corporate partnerships. They will have an entrepreneurial approach to their work to identify and attract new partnerships whilst being responsible for the relationship management of our established partners, focusing on stewardship, renewals and smart uplifts.
Interested? Want to know more about the Charity? Check out our website
Eager to know more the role? Have a look at the Job Description attached.
What’s in it for you? Check out the Benefits sheet attached.
Have we convinced you to apply? If so, submit your CV and Covering Letter by closing date Friday, 22 August 2025.
Please note: Applications will be reviewed and interviews conducted throughout the duration of this advert; therefore, we may at any time bring the closing date forward. We encourage all interested applicants to apply as soon as possible. If you are an internal applicant, please ensure you have made The People Team aware before applying.
We are committed to equal opportunities and improving the working lives of our staff by fostering an inclusive, supportive environment where everyone, including those with disabilities, can thrive, develop, and achieve their full potential. We actively encourage applications from individuals with diverse backgrounds and ensure reasonable adjustments are made to support candidates with disabilities throughout the recruitment process.
We actively recruit citizens of all backgrounds, but the nature of our work in specific departments means that residency and security requirements can be more tightly defined than others. You will be asked about this throughout the recruitment process.
We provide life-changing support, jobs and training opportunities to Service leavers, veterans, reservists and their spouses, partners and Children



Hearing Dogs for Deaf People – Partnership Account Manager (Payroll Giving)
Location: Options for role to be site-based (Buckinghamshire or East Yorkshire), hybrid or home-based contract with regular UK travel for partner meetings and events.
Salary: £50,000 per annum.
Contract: Permanent, full-time hours.
Hearing Dogs for Deaf People, whose mission is to see a time when no deaf person feels alone, is seeking a proactive and relationships-driven Partnerships Account Manager for managing and growing a portfolio of corporate partners.
Hearing Dogs for Deaf People has been creating life-changing partnerships between hearing dogs and deaf recipients since 1982. As well as acting as an ear to their partners and alerting them to sounds, the charity’s clever and expertly trained dogs help deaf people to live life with confidence and independence, whilst providing love, companionship and emotional support.
Following on from a strategic review, the charity is now looking to build a new Income Generation Directorate, to enable them to transform many more lives across the UK. This role will be critical to help Hearing Dogs reach their goals to diversify income, expand their portfolio and accelerate income from mission-aligned businesses.
Reporting to the Head of Corporate Partnerships, this role will take a lead on nurturing existing partnerships and developing new ones, with a specific focus on increasing income through employee engagement and payroll giving schemes. It will also ensure that each partnership is maximised and aligned with Hearing Dogs’ mission and fundraising goals.
The post-holder will work closely with internal teams and corporate supporters to deliver engaging campaigns, employee fundraising, volunteering opportunities and impactful communications that help raise income and awareness for the charity.
It is a role that will require excellent stewardship, creativity and commercial awareness skills for mutual value – that means you will need strong relationship management and excellent communication skills. A background in corporate fundraising will be essential, alongside the ability to identify and maximise the potential of corporate support opportunities, including financial and in-kind support. You will also have experience of managing charity-of-the-year partnerships or working with employee fundraising programmes.
This is an exciting opportunity to help expand a portfolio of meaningful, long-term corporate partnerships for an organisation that is changing lives every day, with the flexibility of working remotely or spending time at Hearing Dogs’ stunning bases in Buckinghamshire or Yorkshire, with friendly and passionate staff and their four-legged friends.
If you want to lead the pack and help deaf people live well with hearing loss Please download our Candidate Pack for further information [PDF], which includes details on how to apply.
Closing date: Monday 11th August, 9.00 am.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Who we are
ADSS (Alzheimer's and Dementia Support Services) believes in enabling those who live with dementia to live well. ADSS is Kent’s biggest independent charity dedicated to providing support to people affected by dementia. Following a significant expansion in 2022, the team is now supporting more people than ever before. We are currently Kent Charity of the Year and Kent Disability Charity of the Year, and have a proven track record in delivering high impact services.
Summary of the role
The Individual Giving Fundraiser will be at the heart of our fundraising efforts, driving digital fundraising, managing multi-channel appeals and designing and implementing donor journeys to increase engagement, retention and income.
Main purpose of job
Working with the Head of Fundraising the Individual Giving Fundraiser will lead on developing and delivering strategies to grow income from individual supporters through acquisition, retention, and stewardship. This role focuses on building long-term, meaningful relationships with donors, delivering compelling fundraising campaigns, and enhancing the donor experience across digital and offline channels.
The Role Responsibilities
· Maintain and grow ADSS’s income from individual supporters with a focus on digital platforms.
· Lead on the delivery of acquisition and retention campaigns and optimising supporter journeys.
Fundraising Strategy and Planning:
· Work with the Head of Fundraising to develop and implement comprehensive fundraising strategies, including regular giving, to support ADSS’s mission, ensuring alignment with organisational goals.
· Plan and deliver fundraising campaigns and events, including individual giving and online fundraising efforts.
· Develop project plans and assist in setting KPI’s.
· Craft compelling appeals that resonate with donors and reflect the organization’s mission.
· Analyse campaign performance and adjust strategies for continuous improvement.
· Prepare and present detailed reports on fundraising progress to leadership and maintain an accurate pipeline.
· Monitor expenditure for individual events and campaigns to ensure a profitable return on investment.
· Support the team to identify and develop new revenue streams to increase support for ADSS programmes and services.
· Keep up to date with industry developments to contribute to the overall development of the fundraising department. Continually monitor digital trends and be willing to adapt to this quickly changing area.
Donor Cultivation and Stewardship:
· Design and implement donor journeys to increase retention and engagement
· In collaboration with the Communications Team, increase our geographical area of reach and influence, across Kent, to grow our donor base.
· Work with families and the wider ADSS team to support the development of case studies to tell donors the stories of ADSS’s work.
· Build and maintain strong, lasting relationships with current and prospective donors, ensuring their continued support.
· Implement strategies for donor recognition and retention, including personalised outreach, acknowledgements, impact reports, and engagement opportunities.
· Develop and maximise communication tools and materials to keep all donors updated with our key messaging and impact.
· Engage with the community through various communication channels, promoting the organisation’s mission and fundraising opportunities.
· Manage online platforms and income pages of our website to maximise the potential channels for donation.
Corporate and Community Partnerships:
Work with the Corporate and Community Fundraisers to:
· Develop Individual Giving programmes within Corporate and Community partnerships
· Ensure that digital platforms support their efforts to cultivate relationships with local businesses and community groups to secure sponsorships, partnerships, and in-kind donations.
· Engage community leaders and influencers to increase visibility and support for ADSS’s fundraising efforts.
· Explore the role of digital platforms in new partnerships to diversify revenue streams and enhance community engagement.
Donor Database Management:
· Maintain and update our donor database, ensuring accurate records of donations, communications, and engagement history.
· Analyse one-off and regular giving performance and optimise programmes based on insights
· Manage the Membership recruitment process
· Track progress towards fundraising goals, preparing regular reports for senior leadership and stakeholders.
· Work within GDPR and the Fundraising Code of Practice at all times.
This job description is not exhaustive and serves only to highlight the main
requirements of the post holder. The Chief Executive Officer may stipulate other reasonable requirements.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Mary’s Meals is a global movement supported by people from all walks of life and we are focused on one goal – that every child receives a nutritious daily meal in their place of education. We are currently reaching over 2.6 million children every school day, across 16 countries.
We are recruiting for a dynamic, visionary leader to join us as Director of Strategic Initiatives – a vital role in helping us grow our global movement. Reporting to our Chief Growth Officer, you’ll lead a talented team responsible for designing and delivering bold new strategies to increase revenue and build long-term, sustainable income growth and grow the strength of our National Affiliate network.
You will:
- Drive a programme of high-impact, global initiatives, from new fundraising products and digital solutions to youth and faith engagement strategies.
- Provide expert support and coaching to Executive Directors leading National Affiliates across the world.
- Guide strategic planning and change programmes with measurable outcomes, clear delivery plans and a deep focus on stewardship.
- Lead and inspire a high-performing team of specialists focused on audience insights, product development and market expansion.
- Collaborate closely with senior leadership across our global family to ensure alignment, shared learning and sustainable growth.
- Support the development of effective governance, technology and safeguarding practices across affiliates.
- Act as a trusted advisor to the MMI Executive Leadership Team and contribute regularly at the highest levels of decision-making.
About you:
You will bring significant senior-level experience in strategy, programme leadership, and/or business development – ideally in a global or multi-entity context within the charity sector.
- A strong track record of driving income growth and leading successful change initiatives.
- Experience working across cultures, with the ability to influence, inspire and build trust in diverse settings.
- A sharp focus on what works in fundraising, product innovation and audience engagement – particularly in the context of international development.
- Experience collaborating closely with technology teams to deliver digital and tech-enabled solutions.
- Proven leadership and coaching experience, with the ability to build high-performing teams and work with autonomy, agility and purpose.
Most of all, you’ll be motivated by our mission and ready to play a key role in helping us reach the next child waiting for Mary’s Meals.
About us:
We believe in the innate goodness of people, respect the dignity of every human being and family life and believe in good stewardship of the resources entrusted to us. In line with our values, Mary’s Meals is fully committed to a culture of safeguarding. Mary’s Meals is committed to preventing any type of unwanted behaviour at work and we expect all the Mary's Meals family to share this commitment and work in the best interest of the communities we serve. Our safe recruitment practices ensure that only those that are committed to our high standards join our movement.
Salary advertised is for UK based candidates, our salary philosophy ensures consistency across locations where Mary’s Meals operates, please reach out for more information on salary & benefits if you are based outside the UK.
To apply:
If you are inspired to join our movement and our vision, mission and values resonate with you, we would love to hear from you. To apply, please click below to send your CV and a short covering note (no more than 1 page) telling us why you are a great fit for this role and why you would like to work for Mary’s Meals International.
Our vision is that every child receives one daily meal in their place of education.
The client requests no contact from agencies or media sales.
We welcome around 350,000 visitors to Waddesdon Manor and over 2 million browsers to our websites each year. Waddesdon Manor offers visitors a programme of changing exhibitions, talks and tours, family activities and public events. The income from our private events, shop, restaurants and sixteen-bedroom hotel help support keeping the Manor open to the public, our education programme and the care of the collections and gardens for all to enjoy.
What you will do:
The role encompasses all aspects of digital marketing activity, including both B2B and B2C. You’ll also be supporting commercial activities for Waddesdon Manor, the trading company RWL which includes Catering for the Manor operation, visitors, retail, public events, private events, The Bow and The Five Arrows, and any special projects for the Rothschild Foundation e.g. future commercial property developments.
Key responsibilities include but not limited to:
- Develop and deliver an online strategy to drive engagement and conversion across Waddesdon’s digital channels.
- Develop and manage digital content, including copywriting and proofreading content to develop our storytelling and ensure academic accuracy, standards and tone of voice are consistent.
- Manage updates to the website to reflect the brand and optimise commercial performance.
- Liaise with internal stakeholders to implement new content, amends and updates, which optimise the website and keep information up-to-date. Be the point of contact to help other departments with advice on digital content.
- Manage SEO focused activities to increase quality traffic across the website.
- Plan and manage social media strategy to drive engagement and build new audiences.
- Track and report digital performance across digital channels to enable strategic decision making and share information across the organisation.
- Work with external agencies as required, including managing the Google Grant.
- Be part of project teams to deliver a new website for Waddesdon, trading subsidiaries and the Rothschild Foundation, and support integration of new systems including a DAMS and CRM.
- Help to develop strategic marketing campaigns for the business and develop plans to increase audiences.
- Monitor the outcomes of marketing activity and evaluate against plans, contributing to monthly reports.
- Develop partnership ideas for content and social media and work with third parties as required to deliver these.
- Monitor competitor activity to ensure we are learning and evolving to become as relevant and engaging as possible.
- Contribute to marketing budget management and assist with budget forward planning in liaison with the managers of each business area eg RWL Heads of Department.
- Work closely with the wider marketing team and all colleagues across Waddesdon, sharing news on activity, to ensure that opportunities are maximised.
You will be a great fit if:
You are a strategic thinker, with a strong creative and innovative background. You’ll combine your marketing digital knowledge and skills with the creative content required in this role.
Your areas of knowledge and expertise that matter for this role:
- Experience of producing and delivering a range of digital content
- Experience of managing SEO and driving website traffic
- Proven experience delivering successful digital marketing campaigns to meet targets
- Excellent copy writing and proof-reading skills
- Experience of planning and scheduling social media campaigns
- Experience of business reporting and forecasting
- Ecommerce experience in the retail sector with proven success to drive sales online
- Comprehensive knowledge of the heritage sector and ecommerce
- Excellent prioritisation and time management skills coupled with the ability to work under pressure and deliver results under tight deadlines
- Ability to work flexibly and successfully across teams and hierarchies and build relationships at all levels including excellent interpersonal skills and evidence of ability to influence decision-making
- Technical skills in web CMS editing and experience of managing an online shop
- Demonstrate excellent attention to detail
- Excellent written and verbal communication skills, IT and office skills
Our areas of interest are Arts and Culture and Regenerative Food and Farming, where we make a number of multi-year investments each year.




Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Community Fundraiser- East
c. £31,950 per annum
Full Time, Permanent, Home based. Required to travel, including visits to Fleet (Head Office) & to Regional Team meetings as required
The Talent Set is thrilled to partner with a leading national health charity as they recruit for a Community Fundraiser to cover the East region. This is a fantastic opportunity to join an award-winning organisation committed to driving change for those affected by serious health conditions. You’ll engage with individuals, community groups, regional corporates, and volunteers, boosting fundraising through strong stewardship and creative campaigns such as themed bake sales and sponsored walks. With your energy, creativity, and ability to build lasting relationships, you'll play a vital role in expanding grassroots support and raising essential funds to help accelerate progress towards life-changing outcomes.
Key Responsibilities:
- Develop and implement a regional community fundraising strategy, aligning with the charity’s wider objectives.
- Meet and exceed fundraising KPIs and contribute to overall annual income targets.
- Recruit, build, and maintain relationships with supporters, volunteers, and community groups to drive participation and fundraising.
- Recruiting, train, and manage a network of regional volunteers to support fundraising activities.
- Work with internal teams to identify and maximise regional fundraising opportunities.
- Use CRM systems to track supporter engagement and tailor stewardship strategies based on data insights.
Person Specification:
- Demonstrated success in a community, corporate, or events fundraising role, with a track record of achieving income targets.
- Skilled in recruiting, supporting, and engaging supporters in fundraising activities and initiatives.
- Ability to develop and deliver effective community fundraising strategies, identifying opportunities to maximise engagement and income.
- Confident and persuasive communicator, adept at building relationships with a wide range of stakeholders, including individuals, groups, and corporate partners.
- Able to manage multiple priorities, work independently, and adapt to a fast-paced environment while maintaining high attention to detail.
- Comfortable using CRM systems, Microsoft Office, and digital fundraising platforms, with the ability to analyse data to inform fundraising strategies.
What’s on Offer:
- Be part of a passionate, collaborative team working towards a vital mission. Home-based role with the flexibility to manage your own schedule, plus regular opportunities to connect with colleagues.
- Generous annual leave, enhanced sick pay, and a focus on employee wellbeing, including access to mental health support.
- Ongoing training and career development opportunities to help you grow within the charity sector.
To be considered for this position please apply with your CV as soon as possible, regrettably please note we may not be able to reply to each and every application.
We are committed to diverse and inclusive recruitment practises that ensure equal opportunity for everyone, regardless of race, sexual orientation, mental or physical disability, age or gender. We encourage applications from all backgrounds and will happily make reasonable adjustments to always ensure a fair process.
We are excited to be seeking a talented and motivated individual to join Southampton Hospitals Charity as Fundraising Operations Manager, a newly developed role recognising the need for operational excellence across all fundraising streams to support and enhance the donor journey.
This key role will oversee the administrative, financial, and logistical aspects of the fundraising department, ensuring smooth and efficient operations. They will have responsibility for ensuring the best donor care to our supporters; working across the income streams to enhance our supporter journeys and increase income for the Charity.
We are looking for an individual who is as passionate about fundraising as the work we do as a Charity to join our Operations team. This role will be key, as we launch our ambitious new strategy to grow our income, reach and impact.
Main Responsibilities:
Responsible for the administrative, financial, and logistical aspects of the fundraising department, ensuring smooth and efficient operations including:
- Implementation of key fundraising processes and guidelines.Overall management of our CRM database.
- Oversight of our payment portals and platforms to ensure effective integration.
- Manage and oversee community and third-party fundraising events.
- Ensure compliance and good practice.
- Reporting, insight and data selection.
Person Specification:
Knowledge and experience
- A keen appetite for problem solving, with experience in identifying and delivering on improvements to operational systems and processes.
- Previous knowledge and experience in a fundraising role is essential, preferably community, events or individual giving.
- A proven track record of meeting financial targets and driving income growth.
- Attention to detail is an absolute must for this role, the ability to spot trends, issues or risks will ensure we are efficient, effective and compliant.
- An understanding of the fundraising landscape, especially fundraising regulation, and its implications for our work.
- A knowledge of donor stewardship and developing key relationships with stakeholders and fundraisers.
- Experience working with a donor database system in a complex environment.
Skills, abilities, and behaviours
- Excellent verbal and written communication skills.
- Ability to work on own initiative and as part of a team.
- Good IT skills.
- Excellent administrative, organisational, time management and prioritisation skills.
- Analytical and strategic approach to problem solving.
- Confident with excellent interpersonal skills.
- Ability to work under pressure, to target and deadline.
- Good team player who is willing to support and help others in the team.
- Highly organised with excellent attention to detail.
- Professional, diplomatic and discreet and able to maintain confidentiality.
We are a leading healthcare charity dedicated to enhancing patient care and experience at University Hospital Southampton
The client requests no contact from agencies or media sales.
Location: You can be based near one of the following office locations - Birmingham, Cardiff, Glasgow, Liverpool, London, or Newcastle.
We operate a hybrid model of work i.e. a combination of in-person and remote, with flexible days in the office depending on business need and your preferences. We would typically expect in-office attendance an average of one day per week.
Your office is where you will usually attend in-person events, training sessions etc. though some travel, to other offices and other locations, will occasionally be expected.
Hours: We are looking for the right candidate and while we envisage this being a full-time role (37.5 hours per week) we are very open to flexible working arrangements such as part-time, compressed hours and/or flexitime.
Occasional/frequent evening or weekend work may be required, for which time off in lieu (TOIL) will be given.
Ideal start date: ASAP, as agreed with candidate
Purpose of the Role: As a key leader within our Partnerships and Income Development team, you will be responsible for driving sustainable income growth through high-impact, strategic and philanthropic partnerships with trusts, foundations and corporate partners.
Reporting to the Head of Partnerships and Income Development, you will lead the stewardship and growth of existing strategic partnerships, including managing a select portfolio of funders. You will also take a proactive approach to identifying, cultivating and securing new funding opportunities to align with income targets and the charity’s strategy.
Working collaboratively with colleagues across the charity, you will craft compelling cases for support – placing young people’s voices and experiences at the heart of every proposal. In addition, you’ll help to build and nurture our supporter community through initiatives such as payroll giving, individual giving and corporate community fundraising.
We’re looking for a dynamic, determined and strategic thinker, who is passionate about building partnerships that make a big difference. You’ll bring energy, creativity, and a big-picture mindset to forge meaningful relationships that create lasting impact.
Key Responsibility Areas:
- Strategic fundraising leadership
- Stewardship of strategic partnerships
- Financial management: planning, tracking and reporting
- Building our supporter community
- Systems and processes
- Team development and collaboration
- Line Management (Matrix structure)
Please review the attached pdf for the full job description.
Person Specification (Knowledge, skills and experience required)
Fundraising experience
- Demonstrable experience of working in a fundraising role in a charity or similar non-profit organisation
- Demonstrable experience of stewarding high value partnerships with trusts and foundations and/or corporates
- Demonstrable experience of writing funding proposals/bids/grant applications and pitching for funding opportunities
Fundraising knowledge
- Knowledge of fundraising techniques such as prospecting, cultivating, securing and managing partnerships
- Understanding of good practice in fundraising, including data protection and donor stewardship
- Understanding of budget creation and income reporting
IT skills
- Experience of using Microsoft Office, including Excel functions
- Experience of using or understanding of using CRM software to effectively support fundraising e.g. Salesforce
Please review the attached pdf for the full person specification.
How to Apply
Interested candidates should apply by submitting the following information to our application portal Pinpoint by 23:59pm, Monday 25th August:
- A cover letter (500 words maximum) outlining why you would like to work at the Social Mobility Foundation and why you are a strong candidate for the role, including specific examples from your experience and skills.
- A short statement answering the following question: “Tell us about a time you managed a project or developed a product or programme. How did you plan and deliver it, work with others and ensure a positive experience for users or customers? What challenges did you face, and what was the outcome?” (500 words maximum)
Please note that generic applications and CV’s will not be considered.
We unlock potential, broaden horizons and create opportunities for young people



The client requests no contact from agencies or media sales.