Head of customer engagement jobs

Development & Events Officer

4 days per week | Permanent | Hybrid Working

Location: Smeeth, near Ashford, Kent (with travel across Kent and Medway)

Salary: £28,232 (pro rata)

Help connect generosity with local impact

Kent Community Foundation is dedicated to building a Kent and Medway where every community has the opportunity to thrive. By connecting donors with grassroots organisations, we support local people and places to flourish.

We are looking for a Development & Events Officer to join our friendly and ambitious team. This is a varied and rewarding role, supporting donor engagement, fundraising activity, and the delivery of events that bring our work to life.

You’ll play a key role behind the scenes – researching prospects, coordinating donor communications, and helping ensure our supporters feel valued and connected. You’ll also lead on the planning and delivery of events, from small donor focused meetings to larger profile‑raising occasions.

The ideal candidate will be highly organised and proactive with a genuine enthusiasm for building relationships and making a difference locally. You’ll enjoy working as part of a team and managing multiple priorities. Experience working with CRMs (particularly Salesforce) and confidence handling and interpreting data will be valuable for this role.

If you’re looking for a role where you can make a tangible difference in your community, we’d love to hear from you.

Why Join Us? 

• Be part of an organisation making a real difference across Kent and Medway 
• Work with generous donors and partners to support local communities 
• Join a friendly and collaborative team 
• Flexible and hybrid working arrangements 
• Help shape the future of philanthropy in Kent 
  
  

Location 

Our office is based in Smeeth near Ashford, with hybrid working available. The role will involve meetings and events across Kent and Medway. 

For full details of the role, please download the Job Description.

Closing date: Midnight Wednesday 15th April
Interviews: Thursday 23rd April 2026 

Location: Options for role to be site-based (Buckinghamshire or East Yorkshire) or a hybrid contract with regular UK travel for donor meetings and team events.
Salary: £60,000 per annum.
Contract: Permanent, full-time hours. 

Hearing Dogs for Deaf People, whose mission is to see a time when no deaf person feels alone, is seeking a Principal Gifts Manager responsible for identifying, cultivating and stewarding high-value donors to the charity giving £100,000 plus.

Hearing Dogs for Deaf People has been creating life-changing partnerships between hearing dogs and deaf recipients since 1982. As well as acting as an ear to their partners and alerting them to sounds, the charity’s clever and expertly trained dogs help deaf people to live life with confidence and independence, whilst providing love, companionship and emotional support.

Following a strategic review, the charity is now looking to build a new Income Generation Directorate to enable it to transform many more lives across the UK. This role will be critical to help Hearing Dogs reach their goals to significantly grow and diversify income.

Reporting to the Head of Philanthropy, the post-holder will work closely with senior leaders, trustees and senior stakeholders to solicit high-value gifts, typically of six and seven figures, and to build and deepen long-term relationships between donors and the charity. You will be responsible for developing and managing a portfolio of potential and current principal-level donors, as well as delivering exceptional stewardship journeys that demonstrate the impact and value of donor support.

The successful candidate will have a proven track record in securing major gifts at the six-figure level or above, ideally in a principal or transformational giving context. You will be skilled at building and maintaining strong, long-term relationships with high-net-worth individuals, as well as being experienced at developing and delivering complex donor strategies and bespoke giving propositions. Finally, you must be a collaborative team player with strong project management and communication skills.

This is an exceptional opportunity to play a leading role in scaling transformational philanthropy at a charity which is changing people’s lives every day, where you have the flexibility of working remotely or spending time at Hearing Dogs’ stunning bases in Buckinghamshire or Yorkshire, with friendly and passionate staff and their four-legged friends.

If you want to lead the pack and help deaf people live well with hearing loss, please download our Candidate Pack for further information [PDF], which includes details on how to apply.

Closing date: Monday 6th April, 9.00 am. 

National Programmes Administrator (Part Time)

Join Depaul UK to play a vital role in delivering life‑changing opportunities for young people, using your organisational talent and proactive mindset to help clients build brighter futures.

Location: Regional Office - North West

Salary: £10,747.20 pro-rata incl. MW (FTE - £26,868 incl. MW FTE) Per Annum

Closing Date: 19 April, 2026

Employment Type: Permanent

Hours per week: 15

About the Role

Join us as a National Programmes Administrator and help drive the smooth delivery of our Education, Training & Employment, Money Management and Client Involvement programmes. You’ll coordinate grants, placements, mentoring activities and digital learning resources, ensuring clients can access opportunities that build confidence and independence. With strong organisational skills and attention to detail, you’ll manage programme data, produce clear impact reports, maintain efficient systems and research external support agencies to strengthen our national directory.

Working closely with colleagues across the organisation, you’ll support client engagement activities, manage communications with professionalism and keep programme operations running seamlessly. This role is perfect for someone proactive, adaptable and collaborative—someone who thrives in a fast‑paced environment and is motivated by helping people make positive, lasting change.

Please note that this role is offer as a part time (15 hours per week) permanent basis. The appointed person will be based in our Manchester Office.

Key deliverables:

• Support with the administration of grants to clients

• Provide organisational and administrative support in the coordination of the volunteer mentoring, client placement project, client representative role, alumni role and other client involvement initiatives.

• Research and collate information pertaining to external agencies and services to support Depaul clients in their progression.

• Build and maintain strong partnerships/engagement within the Programmes Team

· Collate performance, value and impact information, and generate reports to evaluate and demonstrate the value of the programme delivery

· Support and promote client engagement activities to meaningfully engage clients and keep service colleagues aware of client involvement work.

• Produce regular reports, case studies detailing client engagement and participation with the programmes

• Manage and monitor inbox communications, responding promptly and professionally while providing detailed support, and proactively flagging any areas of uncertainty to the manager for guidance.

• Work collaboratively to identify and share relevant, interesting, and useful information for the monthly newsletter that benefits colleagues and staff.

Your Development

• In conjunction with your Line Manager to continuously develop the role to ensure that all tasks are being undertaken in an effective and appropriate manner which meets the strategic aims and objectives of Depaul UK

• To participate in regular supervision and annual appraisal, and help in identifying your own job-related development and training needs.

General responsibilities

• Participate in internal/external meetings as required, and attend training events, conferences and other functions as necessary.

• Ensure that all Depaul UK policies and procedures are being adhered to, particularly those relating to Safeguarding, Health and Safety, Code of Practice, Confidentiality and Equality, Diversity and Inclusion

• Respect for the values and ethos of Depaul and its founding partners

What we are looking for from you (Person Specification)

When completing your application form please address all the points set out below. Try to provide clear examples in your supporting statement that clarify how and when you gained the experience or knowledge as well as your level of capability.

• Good organisational skills and attention to detail, as well as the ability to work in a fast paced environment and manage competing priorities, projects and deadlines

• Demonstrable ability to plan and coordinate activities

• Ability to identify and evaluate community-based information and national/local resources that support clients positive progression.

• Ability to use Word, Excel, data management systems and databases to a high standard

• Understanding of the importance of developing effective relationships both internally and with external partnership organisations

• Good verbal and written communicator and ability to work collaboratively and communicate across all levels of the organisation

• Able to demonstrate clear understanding of safeguarding requirements and procedures

• Able to work flexibly in line with the needs of the role

What You’ll Receive

• Tailored training and development

• Flexible working options where suitable

• 26 days annual leave, rising with service

• Family‑friendly leave policies

• Pension scheme with employer contributions up to 7%

• Employee Assistance Programme with 24/7 GP access

• Discounts across retail, travel, food, fitness and more

• Cash health plan for you and your family

• Death‑in‑service benefit

• Access to legal and practical support

Safer Recruitment

Depaul UK is committed to fair and inclusive recruitment, and we welcome applications from people of all backgrounds. If a role requires it under the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975, we will carry out the appropriate Disclosure & Barring Service (DBS) check. We only look at information that is relevant to the role, and a criminal record will never be treated as an automatic barrier to employment. All DBS information is handled sensitively, confidentially and in line with the DBS Code of Practice, and we encourage applicants to discuss any concerns with us openly.

About Depaul UK

In the 1980s, high unemployment and steep inflation was contributing to a shocking rise in youth homelessness across London. Thousands of young people were sleeping rough every night, with many areas notoriously dubbed “cardboard cities” due to the visible rise in street homelessness. Appalled by the scenes playing out across the capital, a group of people came together to tackle the challenge head on. Led by Cardinal Basil Hume and Mark McGreevy OBE, in 1989 Depaul UK was born.

What began as a single housing project in North London soon expanded across London, Greater Manchester and the North East of England. Today, Depaul UK provides accommodation, prevention and support services to thousands of marginalised young people across the UK each year.

As our name suggests, the work of Depaul UK has been inspired by St. Vincent de Paul – a man who devoted his life to helping vast numbers of people throughout the 17th century. St. Vincent de Paul’s belief in the intrinsic worth of all people and his commitment to taking bold action remain central to our values today. Depaul UK now forms part of a family of Depaul charities around the world. We each focus on the specific challenges in our own countries, but we’re united by our shared values and mission to end homelessness.

Please note this role is advertised by the recruitment agency acting for the client – Not For Profit People.

About the Orpheus Centre

The Orpheus Centre is a specialist performing arts college and charity that supports young disabled adults to live more independent and fulfilling lives. Guided by our values—joyful, bold, inclusive, resilient and determined—we empower our students through the arts while providing an exciting, creative and supportive environment for staff.

The role

We are looking for an energetic, organised and enthusiastic Corporate Development Officer to join our ambitious Fundraising team. This is an exciting opportunity for someone with experience in corporate fundraising or B2B account management who is confident building strong, long-term partnerships.

You will play a key role in growing our corporate income by stewarding existing relationships and cultivating new ones. Working closely with the Partnerships Manager and Deputy Head of Fundraising, you’ll help the organisation prepare for significant planned growth and an upcoming capital appeal.

If you are passionate about relationship-building, motivated by targets, and want to make a meaningful difference to the lives of disabled young people—this could be your next step.

Location: Godstone, Surrey
Salary: £28,500 per annum
Hours: Full-time, 35 hours per week / 52 weeks per year. Hours may be altered on occasions according to the needs of the curriculum and organisation
Contract: Permanent

Key responsibilities

• Deliver against corporate income targets in line with our fundraising strategy.
• Identify, cultivate and secure new corporate partnerships, including Charity of the Year opportunities, sponsorships and corporate fundraising campaigns.
• Steward existing corporate supporters with high-quality engagement, communication and reporting.
• Prepare compelling proposals, pitch materials and partnership agreements.
• Plan and manage corporate supporter engagement opportunities including meetings, volunteering days and events.
• Maximise corporate volunteering and pro bono opportunities.
• Maintain up-to-date and accurate records using our CRM system.
• Contribute to industry insight by monitoring trends, opportunities and sector developments.
• Attend meetings, pitches, events and occasional evening/weekend activities (TOIL provided).

About you

Essential Experience & Skills

• At least 1 year in fundraising or B2B account management.
• Ability to build strong, positive relationships with a wide range of stakeholders.
• Experience working to income targets and managing pipelines.
• Strong written and verbal communication skills, including report and proposal writing.
• Good negotiation, influencing, and presentation abilities.
• Excellent organisational skills and the ability to manage a busy and varied workload.
• Confident user of Microsoft Office and CRM systems.
• Strong attention to detail and accuracy.

Desirable Experience

• 2+ years’ experience in corporate fundraising.
• Experience developing pitches and securing COTY partnerships.
• Understanding of disability issues.
• Awareness of corporate fundraising legislation and practice.

Other Requirements

• Full, clean driving licence and access to a vehicle.
• Willingness to occasionally work outside standard hours.

Why work with us? 

• A warm, friendly, and creative working environment.
• Opportunities for training, development and personal growth.
• The chance to make a direct, meaningful impact on the lives of young disabled adults.
• Being part of an ambitious organisation entering a period of exciting growth.

Join us in making a lasting difference in the lives of young disabled people through the power of the arts.

Safeguarding and Equality

Orpheus is committed to safeguarding and promoting the welfare of young people. All posts are subject to an enhanced Disclosure and Barring Service (DBS) check and satisfactory references. This post is classed as having a high degree of contact with vulnerable adults and is exempt from the Rehabilitation of Offenders Act 1974. It is an offence to apply for this role if you are barred from engaging in regulated activity relevant to children.

As part of our safer recruitment process and in line with Keeping Children Safe in Education 2025, online searches may be undertaken as part of due diligence.

We are an equal opportunities employer and welcome applications from all sections of the community.

In order to be considered you must be eligible to work in the UK.

The Orpheus Centre is proud to be a disability confident employer.

We have made a positive commitment to employing disabled people. Reasonable adjustments will be made to the recruitment procedure as required in consultation with the applicant to ensure no-one is disadvantaged because of their disability. If a disabled person is selected for a position, reasonable adjustments will be made to the workplace, including premises and equipment, work duties and practices or policies, as appropriate. All disabled applicants who meet the minimum criteria for the role as set out in the role profile and person specification will be considered for interview.

 As a Disability Confident Employer, we are:

• Challenging attitudes towards disability
• Increasing understanding of disability
• Removing barriers to disabled people and those with long-term health conditions
• Ensuring that disabled people have the opportunities to fulfil their potential and realise their aspiration

No agencies please.

The Charity for Civil Servants sits at the heart of the UK Civil Service. While we can’t always prevent the tricky, stressful, sad stuff from happening, when it does happen, we help current, former and retired civil servants get the best support.

We’re 140 years old in 2026 and we’ve got big ambitions to ensure we are there for those who need us for generations to come.

We are looking for a Digital Communications Manager to join Communications Team as we embark on the next phase of our strategy to accelerate awareness, participation and income growth. This role drives the strategic digital communications which play a pivotal role in raising awareness of the Charity’s work.

Working collaboratively with internal teams, this role will oversee our digital marketing strategies, manage our website and create video content to promote our services, campaigns, and fundraising initiatives.

If you have digital communication and/or marketing experience within the charity or public sector, and at a manager level, then we would like to hear from you!

The ideal candidate will also be highly experienced in website and content management systems, content creation and SEO/SEM. Highly skilled in social media, email marketing systems, scheduling tools, analytics dashboards and tools, CRM, CMS and design suites, they will be an expert in Adobe Creative suite, Canva and other video editing tools. Strong project management and strategic planning skills as well as line manager experience are essential.

In return, we can offer you a supportive, inspiring and friendly team culture and excellent benefits including a health cash plan, Headspace, life assurance, excellent pension, generous annual leave, birthday leave and a cycle to work scheme.

To apply, please submit your CV and a covering letter that states why you would be suitable for this role. The closing date for applications is 19 April 2026. 

First interviews will take place on 27 April 2026. Please let us know in your covering letter if this date would be difficult for you. If you need any adjustments to enable you to perform to your best at interview, please let us know in your application (you don’t have to explain why).

The Charity for Civil Servants are committed to building and developing a workforce which reflects the diversity of the civil service community that we support. We seek to ensure all job applications are treated fairly, with respect and without bias and we encourage applications from suitably experienced candidates regardless of sex, race, disability, age, sexual orientation, gender identity, religion or belief, or any other factor.

As a Marketing Manager, you’ll guide each campaign with a commitment to impact, bringing strategic focus, steady leadership and thoughtful direction. You thrive on shaping meaningful engagement, guiding teams through complex projects and turning insight into action. You’ll help people understand why our work matters, and ensure every message has purpose and direction.

Joining the Motor Neurone Disease Association, you’ll support our ambition to reach more people, strengthen our brand and create marketing that drives real change. As a Marketing Manager, you’ll work at the heart of our Brand and Marketing team, helping to deliver activity that informs, inspires and moves people to act.

Key Responsibilities

• Develop and deliver integrated marketing campaigns that reflect organisational priorities
• Lead the Association-wide marketing planning calendar to coordinate activity effectively
• Create and embed an Audience Segmentation Framework
• Set objectives, KPIs and channel plans for flagship campaigns across key directorates
• Shape the future direction of our ‘Thumbprint’ magazine
• Translate new organisational strategies into clear, engaging communications
• Strengthen briefing and project management processes and oversee workflow
• Build our ‘hub and spoke’ marketing model and support colleagues across teams
• Manage and develop the Marketing Coordinator
• Contribute to annual marketing budget planning and ensure value for investment

About You

• Experience leading impactful and diverse marketing projects and integrated campaigns
• Strong expertise in audience segmentation and profiling
• Experience managing small teams and improving processes
• Skilled at building trusted relationships across functions
• Confident creative leadership and workshop facilitation
• Strong brand stewardship and influencing skills
• Excellent organisational and project management ability
• Experience managing significant marketing budgets
• Calm, focused approach when managing changing priorities
• Excellent attention to detail and commitment to ongoing development

Hybrid working expectations: office attendance one day per week

Further information about MND Association and full job description is available in the attached Candidate Pack.

We are committed to equality, diversity, and inclusivity. We work to remove barriers for everyone affected by MND, employees, volunteers, and stakeholders.

As part of the Disability Confident Scheme, we guarantee interviews for disabled applicants who meet the role's requirements.

What We Offer

• 28 days holiday, increasing to 33 days after 5 years, plus Bank Holidays
• Access to UK Healthcare, including dental, eyecare, health screenings, and therapies
• 24/7 GP access via phone and video
• Life assurance and confidential counselling helplines
• Salary sacrifice schemes (Cycle to Work, Buy/Sell Annual Leave)
• Access to Benefit Hub for discounts on everyday shopping
• Enhanced pension scheme
• Opportunities for training and personal development
• Hybrid working

About Us

Motor Neurone Disease moves fast. It takes away time, it takes away independence and it has no cure. Every day we support people affected by MND. We fund ground-breaking research. We campaign for better care. We’re here for everyone who needs us. Because with MND, every day matters.

Retail Regional Business Manager – Region 1 (Midlands, Kent, South Coast)

Service: Retail

Salary: £32,365 plus £480 home working allowance, per annum

Location: Home-based with regular travel throughout Region 1 (covering shops in Evesham, Hythe, Meads, Seaford, Warwick, and Whitstable); overnight stays as appropriate

Hours: 37 hours per week (full-time)

Contract: Permanent

Family Action & the Role’s Impact:

At Family Action we support people through change, challenge or crisis. It’s what we’ve done for over 150 years. We protect children, support young people and adults and offer direct, practical help to families and communities.

We see first-hand the power of family to shape lives, for better or worse, so we speak up for the

importance of family in national and local policymaking, amplify family voices and represent the changing needs of families in the UK today.

This is an exciting opportunity for a dynamic and driven Retail Regional Business Manager to play a pivotal role in leading the success and growth of our Community Shop network. You will champion high-quality retail operations across your region, inspire and develop Community Shop Managers, and cultivate strong, positive relationships within local communities. With a focus on commercial performance, brilliant customer experience, and exceptional people leadership, you will help shape the future of our shops and strengthen their impact. This role offers the chance to influence strategic direction, support new store developments, and contribute meaningfully to Family Action’s mission and values while growing your own leadership and retail management expertise.

Main Responsibilities:

• Provide direct line management to Community Shop Managers, ensuring clarity of objectives and accountability and assist them in the day-to-day running of their stores.
• Maximise income from the Community Shops in the region by tightly managing expenditure and being innovative in income generation.
• Conduct regular shop visits to monitor performance, provide feedback, and document findings in visit reports.
• Develop and execute an annual business plan for the region and the individual Community Shops.
• Assist with the preparation of budget forecasts and monthly reporting.
• Monitor retail budgets, track expenditures and flag variances.
• Ensure compliance with health and safety, financial control, and all operational policies and procedures.
• Process Shop Teams’ petty cash claims and expenses and sign-off timesheets.
• Work with Recruitment and HR teams to fill vacancies and support Community Shop teams.
• Maintain staff and volunteer records – particularly around absence tracking and training logs.
• Work with and support Shop Teams to achieve financial targets.
• Keep up to date with developments in the charity retail sector at the local and national level and use this information to help grow the business.
• Support the Shop Teams in embedding the shops in their local communities.
• Allocate resources within the region and share best practices across the shops to maximise opportunities to achieve budgets.
• Serve as a liaison between Shop Teams and the wider charity.
• Deliver inductions, coaching, and training to Community Shop Managers and Shop Teams.
• Promote a positive image for Family Action among your team.
• Lead on creating high-performing cultures with a focus on customer service, operational excellence, financial control, and delivering budgets and targets (both financial and Gift Aid).
• Maintain P&L accountability for the region, controlling costs and monitoring budgets.
• Contribute to the development of the national Retail Strategy.
• Support on new site acquisitions, refits, and disposals in the region as required.
• Act as a key member of the Retail Senior Leadership Team, supporting strategic decision making.
• Uphold Family Action’s Health & Safety and Data Protection policies, reporting issues promptly.
• Promote and embed Family Action’s Equality & Diversity principles in all work.
• Adherence to Family Action’s Safeguarding policies and processes. 
• Work flexibly to meet the needs of the service, visiting shops a minimum of once per month and overnight stays as required.

Main Requirements (for details check the job description and person specification):

• Experience in managing multiple retail locations and teams
• Experience in charity retail or community-based initiatives
• Experience in P&L management
• Proven ability to deliver against financial targets and control costs
• Strong leadership and people development skills
• Excellent communication and stakeholder engagement skills
• Ability to work cross-functionally with other charity functions
• Proficient in Microsoft Office and retail management systems
• Full UK driving license and willing to travel
• Excellent commercial awareness and financial acumen
• High levels of organisational skills and attention to detail
• Competence in using EPOS systems
• Ability to work under pressure
• Strong problem-solving and decision-making abilities

Benefits:

- an annual paid leave entitlement that commences at 25 working days, rising each April by one day, subject to a maximum of 30 working days plus bank holidays (pro rata)

- up to 6% matched-pension contributions

- enhanced paid sick leave and paid family leave provisions

- eye care and winter flu jabs vouchers

- cycle to work scheme

- investing in your professional development with ongoing quality training and career development opportunities

We are forward looking, ambitious and committed to continuous improvement. We are a people focused, can-do organisation, which strives for excellence in all we do and operates with mutual respect.

To Apply:

· Click the ‘Apply’ link below and fill out our digital application form

· Closing Date: 13th April 2026 at 23:59pm

Interviews are scheduled to take place virtually, with slots throughout the working day and early/late slots available.

All appointments with Family Action are subject to satisfactory Safer Recruitment checks.

Our commitment to Equality, Diversity & Inclusion:

We are happy to consider any reasonable adjustments that candidates may need during the recruitment process and you will be asked whether you require any adjustments if shortlisted for interview. We also make reasonable adjustments on the job, where required.

We are committed to Equality, Diversity & Inclusion in all that we do and welcome applications from all sections of the community. Intersectionality is important to us and we welcome applications from ethnically diverse communities, LGBTQIA+ candidates and disabled candidates. We are committed to increasing the representation of these groups at Family Action because we know that greater diversity will lead to even greater results for families and children and we strive for our workforce to be truly representative of the diverse communities we support.

All candidates with a disability are welcome to apply under the Disability Confident Scheme and request priority consideration for an interview, provided they meet the essential criteria for the role.

To help remove financial barriers to working with us, we will reimburse reasonable travel costs if you are invited to attend an interview in person.

*Ordinarily Family Action appoints new starters at the starting point of the salary scale (with subsequent annual pay progression), unless you have experience that would justify appointment further up the salary scale or there are any other exceptional reasons.

Are you a brilliant communicator and collaborator who loves getting into the nitty-gritty of logistics and organisation? Join a passionate team working to end inequality in education through the power of Classics.

We’re looking for a Fundraising and Events Officer to help devise, organise and deliver a variety of events, seek sponsorship opportunities and grow our membership base. From managing systems and data to coordinating logistics and analysing results, every day can be a little bit different. You will be the first point of contact for many of our event attendees, donors and supporters and will enjoy building relationships and improving and maintaining systems to ensure that people have a positive interaction with Classics for All.

Diversity and inclusion

As a social mobility charity, being inclusive is a fundamental value of Classics for All. We welcome applications from all eligible people and are particularly keen to receive applications from those who are from communities that are less represented within the Classics community, such as those from minoritised ethnic backgrounds and those with disabilities.

It does not matter if Classics was offered at your own school, and you do not need to be a classicist to join our team – there are no Latin tests!

We’re looking for an inspiring Individual Giving Manager to shape the future of our donor experience and help drive vital income to fund hospice care for children and adults in Bedfordshire, Hertfordshire and Milton Keynes.

In this pivotal role, you’ll lead our individual giving programme, leading integrated fundraising campaigns, creating engaging supporter journeys and championing gold‑standard stewardship. You’ll innovate with digital fundraising, optimise donor retention and grow our successful lottery and appeals programmes.

Working closely with passionate colleagues across Fundraising, Marketing and Data, you’ll use insight, creativity and strategic thinking to bring fresh ideas to life and deliver meaningful results.

At Rethink Mental Illness and Mental Health UK, we’re transforming what support looks like for people severely affected by mental illness. To help us reach even more people, we’re looking for a Prospect Research Manager to shape and lead our prospect research function—providing the intelligence, insight and strategic direction that will fuel our fundraising growth.

If you’re a curious, analytical thinker with a passion for uncovering opportunities and turning insight into impact, this could be your next step.

Online interviews for these roles will be held on 14th, 15th and 16th April.

About the role

As our Prospect Research Manager, you’ll be the driving force behind our high-value prospecting strategy across Philanthropy, Trusts & Grants, and Corporate Partnerships.

You will:

• Lead a proactive research strategy that identifies, qualifies and prioritises high‑value prospects
• Deliver high‑quality profiles, briefings, due diligence and portfolio insights
• Build connection maps to uncover warm pathways into potential partners
• Champion best practice in data, insight, and CRM usage (HIVE & Salesforce)
• Stay ahead of trends in philanthropy, corporate giving and grant-making
• Guide and develop our Prospect Researcher—fostering a culture of curiosity, integrity and collaboration
• Work closely with senior fundraisers to shape portfolios, pipelines and long-term strategy

In short: you’ll make sure our fundraisers have the intelligence they need to build strong, meaningful relationships that change lives.

Who you’ll work with

You’ll collaborate across our high‑performing Fundraising team, including:

• Trusts & Grants Managers
• Philanthropy Manager
• Corporate Partnerships
• Senior leadership across External Affairs

This is a role where your insight will influence decisions at every level.

About you

You’ll thrive in this role if you bring:

Essential skills & experience

• Significant experience in prospect research for fundraising
• Strong knowledge of Philanthropy, Trusts & Grants, and Corporate fundraising
• Ability to lead complex research projects with strategic focus
• Outstanding analytical and communication skills
• CRM confidence (Salesforce experience a big plus)
• Experience with due diligence, connection mapping and portfolio management
• A collaborative, proactive approach to working with teams and stakeholders
• Sound understanding of GDPR, ethics, and the Fundraising Code of Practice
• Commitment to equity, diversity and inclusion—and our mission

Desirable, but not essential

• Knowledge of the mental health or wider health/social care sector
• Experience with wealth screening tools or AI in prospect research

Why join us?

Working across both Rethink Mental Illness and Mental Health UK means you’ll be part of a team that generates nearly £6 million annually to support life-changing services, campaigns, and programmes.

Your insight and leadership will directly contribute to better outcomes for people living with mental illness—and that’s something you can feel proud of every day.

Ready to make a difference?

If you’re excited by the thought of leading insight-driven fundraising research—and want to help us create a world where everyone affected by mental illness gets the support they deserve—we’d love to hear from you.

Apply today and help us drive meaningful, lasting change.

St Nicholas Hospice Care is a successful charity serving the local area of West Suffolk and Thetford. Every year we support nearly 2,000 local people, delivering care across multiple settings. Our services are not just for patients, but for their family and friends too, and include everything from specialist medical care to bereavement support and practical help.

Are you great at building connections, inspiring others, and turning ideas into action? As our Community Fundraiser, you’ll bring people together, support creativity, and build strong relationships across the community.

In this varied, people‑focused role, you’ll meet supporters, guide them with their fundraising plans, and help deliver events that bring energy and joy to our community. You’ll spot opportunities, encourage fundraisers, and make every supporter feel valued.

Working with colleagues and volunteers, you’ll share stories, deliver engaging activities, and help connect people to a cause that matters. Every conversation and event supports St Nicholas Hospice Care in providing compassionate care to nearly 2,000 people each year.

What you’ll do:

·Build strong relationships with supporters and local groups

·Provide excellent supporter care and practical fundraising guidance

·Represent the hospice at events and community activities

·Work with colleagues and volunteers on inspiring initiatives

·Identify opportunities to grow income and widen our supporter base

What you’ll bring:

·Warm, engaging communication skills

·Confidence working toward fundraising targets

·Strong organisation and attention to detail

·A proactive, positive and compassionate approach

·Experience in customer‑focused or relationship‑based roles

 
Working for us:

As an employee you will receive the following benefits:

·Options for some home working

·Health Cash Plan & Wellbeing programme

·25 days annual leave increasing to 29 with service (pro rata for part time employees)

·Enhanced Occupational sick pay scheme

·Home-made meals available in our onsite bistro

·Access to a group pension plan or continuation of NHS Pension (subject to criteria)

·Life assurance

·Free onsite parking

·Access to Blue Light Card scheme

·Social events (such as photography group, quiz nights, picnics and more)

Become part of a role that celebrates people, strengthens community spirit, and supports care that truly matters.

Ready to make a meaningful difference? Apply now.

We are in the first year of our next strategic period, and this is an exciting moment to join the Charitable Foundation team as its new Fundraising Manager (Individual Giving). 

Our individual giving (IG) programme is at a pivotal stage of development, and the Fundraising Manager will play a key role in helping us to deliver this and meet our ambitious income targets.  This is a senior role that will lead the delivery of the IG strategy, driving engagement and sustainable income growth from across the SJP community — Partners, Advisers and employees.

Reporting to the Head of Foundation and working within a collaborative team of seven, the Fundraising Manager will play a pivotal role in shaping donor engagement, enhancing stewardship pathways, and ensuring delivery of annual income targets to support the Foundation’s grant-making in the UK and overseas.

This role will influence senior stakeholders across SJP, be central to building meaningful relationships with our donors, and help embed a strong culture of giving throughout the community.

What you’ll be doing:

Individual Giving Strategy & Income Growth

· Lead the development and delivery of a long-term Individual Giving strategy, covering regular giving, donations, legacies and celebration giving.

· Drive donor acquisition, retention, upgrade and reactivation activity.

· Develop and implement robust, donor-centric stewardship pathways to maximise engagement and lifetime value.

· Deliver targeted, multi-channel internal fundraising campaigns across SJP digital platforms.

· Use data-led insights, audience segmentation and testing to optimise performance and ensure continued innovation.

· Monitor and evaluate IG performance, reporting insights and recommendations to the Head of Foundation and Board of Trustees.

· Manage the IG budget to deliver strong ROI and achieve agreed income targets.

· Identify funding gaps and implement corrective actions where required.

Stakeholder Engagement & Collaboration

· Build and support major donor relationship development alongside the Head of Foundation.

· Work closely with the Fundraising Manager (Events & Committees) and Foundation Co-ordinator to motivate and grow Regional Foundation Committees.

· Represent the Foundation at corporate, challenge and Foundation events (including occasional out-of-hours attendance).

· Collaborate with colleagues to develop compelling impact stories that inspire giving.

· Influence and engage stakeholders across SJP, often at senior level.

Governance, Risk & Compliance

· Ensure all fundraising activity complies with GDPR, charity law and fundraising best practice.

· Adhere to the Chartered Institute of Fundraising Code.

· Monitor risks associated with IG activities and maintain appropriate controls and risk register updates.

· Contribute to business continuity planning within your area of responsibility

Who We Are Looking For:

We are looking for an experienced and strategically minded fundraising professional who combines strong commercial awareness with a passion for charitable impact. You will be confident influencing stakeholders across SJP, highly data literate, and motivated by delivering sustainable income growth.

The ideal candidate will bring energy, creativity and a collaborative approach, alongside the ability to translate complex data into clear insight and action. You will understand the unique role of the Foundation within SJP and be committed to delivering an exceptional supporter experience.

Essential Criteria:

· Extensive experience developing and delivering strategic Individual Giving programmes within a medium to large charity.

· Proven track record of achieving income growth through donor acquisition, retention and stewardship strategies.

· Strong analytical capability, with experience using CRM systems (e.g. Raisers Edge or similar) to segment, analyse and report on fundraising performance.

· Sound knowledge of charity regulation, fundraising compliance and relevant legislation (including GDPR).

· Demonstrable ability to influence and collaborate effectively with senior stakeholders and cross-functional teams.

Desirable Criteria:

· Experience working within a corporate foundation or corporate-charity environment.

· Experience managing and evaluating fundraising budgets to optimise ROI.

· Experience presenting performance insights to Boards or senior governance groups.

· Knowledge of charity law applicable to corporate foundations.

This role will be expected to be present in the Cirencester office at least 2 days a week where there is free parking for all staff. The role also offers pension contribution of 10% and is eligable for the company annual bonus scheme.

To apply please visit the careers page on the St James's Place website.

Salary: £52,000 per annum.

Location: Hybrid Work Culture. We are proud to promote a truly hybrid work culture, recognising that every role is different, and everyone has unique needs and preferences. Our Hybrid Work Arrangement empowers each team member to work with their manager to choose the most effective way to work that balances your needs and Hospice UK’s.

For this role, we expect someone to come into the office for two or more days a week. One of those days would be a Tuesday when Income Generation & Grants colleagues come into the office. You can work remotely for the rest of the time, but equally, you may prefer to work from the office full-time. You can discuss your preferences as they meet our business needs with your line manager at the start of your employment. You will also need to be available for some out of hours events in the evenings.

Contractually this role is London-based.

Contract: Permanent.  Full time role - 35 hours per week.

Benefits:

• 25 days annual leave rising to 30 days after 2 years (+ an extra 10 days on each 5th year). Pro rata for part time hours
• Matched pension scheme up to 7% of salary
• Healthcare plan
• Support for staff with caring responsibilities
• Family-friendly culture

How to apply: CV and supporting statement - using Hospice UK’s supporting statement document – available on our website to download.

Closing date for applications: 10:00am on Sunday 29 March 2026.

Job Information:

The Role

This is an exciting time to join Hospice UK!  We are growing significantly as a charity and our brand awareness and profile has never been higher. 

You will have already proven you can raise significant funds from trusts and foundations and are now looking to develop your skillset and deepen your experience in an exciting new role. This is a great opportunity if you are ambitious and have the passion to excel. Hybrid working is part of the deal too, so you will be looking to work between time in the office and home.

As our Senior Philanthropy Manager we see you maximising the capacity of our well-established portfolio of warm trusts and foundations of all sizes via bespoke proposals and relationship management. You’ll also be developing exciting new business opportunities as we continue to grow our ambitious but achievable targets, with major income already pledged for future years. 

You will have the chance to work with large funders like the National Lottery, Wolfson Foundation, Masonic Charitable Foundation and others. You’ll be writing complex applications to secure new, multi-year income for interesting and fundable projects, as well as growing our pipeline of unrestricted income for the charity.

You will also be supporting the Head of Philanthropy and Philanthropy Manager (major donors) as well as line-managing the Philanthropy Assistant.

The Team

We are a supportive and collaborative team of four, focussed on delivering over £1.5M per year from trusts and major donors. Hospice UK offers a vibrant and rewarding work environment with a great culture of sharing, learning, social activities, and regular meet-ups. We work collaboratively, support each other, commiserate our failures and celebrate our successes!

At Hospice UK you will have the structure, support and opportunities to develop a stellar track-record and work towards your career goals. We pride ourselves as one of the best in the sector for providing excellent development and training opportunities for our fundraisers.

About You

You are a positive, creative, and proactive individual who embraces the challenge of a diverse portfolio. With success in cultivating new relationships, as well as managing existing donors, you will have the drive to succeed as a self-starter with excellent written and verbal communication skills. You’ll already have great database and prospect research skills, and pride yourself on your organisation and attention to detail. 

You will be able to quickly form relationships with internal and external partners, and act as a representative for Hospice UK. You will have a track record of generating income and hitting your targets through high quality applications and excellent reporting and account management.

More information is available in the candidate information pack, which is available on our website to download.

Level Up Academy Coordinator

£31,200-£33,500 per annum | Education Training & School Partnership Role

MYTIME Young Carers is recruiting a Level Up Academy Coordinator to lead delivery of our accredited Young Carer Champion Academy (YCCA)

Locality Vacancies:

• Dorset
• Hampshire
• Oxfordshire
• West Sussex
• Devon

About the Role

The Level Up Academy Coordinator delivers our accredited two-day Young Carer Champion Academy to education professionals, supporting schools to strengthen identification and support for young carers.

Working closely with Headteachers, SENCOs, DSLs, pastoral leads and inclusion teams, you will help schools embed effective systems and whole-school approaches that improve outcomes for vulnerable pupils.

As part of a paid, accredited CPD offer, the role also includes generating interest in the programme and converting engagement into sustainable school partnerships. This is not purely a delivery role and it requires confidence influencing school leaders and articulating the value and impact of professional training.

Key Responsibilities

• Deliver engaging, high-quality CPD training to education professionals
• Support schools to implement effective identification and safeguarding-informed support systems
• Build trusted partnerships with senior leaders, SENCOs and pastoral teams
• Develop and manage a local pipeline of partner schools
• Convert interest and enquiries into booked training
• Monitor delivery, engagement and impact using CRM and digital systems

What We’re Looking For: We are particularly interested in candidates who have:

• Experience working in or alongside schools, colleges or education services
• Confidence delivering workshops, CPD or professional training to adults
• Experience influencing practice within education settings
• Strong relationship-building skills with school leaders or external partners
• Confidence articulating the value of a service, programme or training offer
• Strong organisational and digital skills (Microsoft 365, CRM or similar systems)
• A full UK driving licence and access to a vehicle

This role suits former teachers, SENCOs, pastoral leads, safeguarding professionals, inclusion staff, education consultants or outreach practitioners looking to apply their experience in a system-change focused role.

Location & Working Pattern

• Home-based within your locality
• Regular travel to schools and partner settings across the region
• Occasional attendance at MYTIME Head Office for team collaboration and training
• Travel expenses reimbursed in line with organisational policy

Working patterns may vary depending on school delivery schedules.

Salary & Contract

• £31,200-£33,500 per annum
• 37.5 hours per week (full time)
• Fixed-term contract (4 years – funded programme)

Benefits & Working at MYTIME

• Flexible, hybrid working with a field-based focus
• Remote working set-up support
• Employer pension contribution
• Employee Assistance Programme (EAP)
• Quarterly team meet-ups
• Casual dress with branded uniform provided for school delivery

Safeguarding & Inclusion

MYTIME Young Carers is committed to safeguarding and promoting the welfare of children and young people. This post is subject to an Enhanced DBS check.

We are an equal opportunities employer and welcome applications from all sections of the community.

To apply, please download the full job description and submit your application via our website.