Head of data insight jobs
How's your job search on our site?
About the team
The Philanthropy Team raises income for Impetus and for Impetus partner charities. The team consists of 15 staff. Impetus has an annual income of c.£11 million which we are looking to grow significantly within the next few years. The team is led by the Director of Philanthropy and Partnerships.
The Philanthropy Team works with major donors, corporates and grant making trusts, as well as collaboratively with colleagues across the organisation to ensure we make a compelling case to generate new financial commitments and wider support for our work. The team also deliver a high-quality engagement programme of volunteering and pro bono for Impetus’s corporate supporters.
Impetus is driven by a shared belief in tackling the barriers that hold back young people from disadvantaged backgrounds in education and employment. Alongside investing extensive financial and non-financial support in our charity partners through our Investment Team we also seek to influence decision makers to design and implement evidence led policy and direct new resources to get young people the support they need through our Public Affairs team. We are resolutely focused on outcomes, driven by quality evidence.
You would be joining a team that is passionate, ambitious, determined and warm. We care deeply for our colleagues, our charity partners and the young people we serve.
Why work with us?
Working at Impetus means joining an organisation that is serious about impact and serious about people. Our values actively guide how we make decisions, how we work together and how we deliver change.
In the Philanthropy & Partnerships Team, you will:
- Be part of a high-performing and respected fundraising team
- Build meaningful, long-term relationships with thoughtful, impact-driven donors
- Develop your skills across the full fundraising cycle, supported by strong leadership
- Work on some of the charity sector’s most exciting and long-term partnerships
- See a clear connection between your work and improved outcomes for young people
If you are motivated by purpose, enjoy working to a high standard, and want to be part of a team that is ambitious about both impact and excellence, we would be delighted to hear from you.
Harbi Jama,
Director of Philanthropy & Partnerships
About this role
This role is a 12‑month maternity cover, supporting an important phase of delivery and development within the Philanthropy team. The postholder will work closely with colleagues to maintain momentum in new business activity while contributing to strategic account management and stewardship.
The Head of Development is a senior role within the Philanthropy Team, with a primary focus on new business development. This includes identifying, cultivating and securing new funding relationships across trusts, foundations, corporates, co‑investment partners and high‑net‑worth individuals.
Alongside new business delivery, the role also provides strategic account management for a small portfolio of high-value partners, ensuring smooth transitions from acquisition into long term stewardship.
This role works alongside the Head of Philanthropy, with both roles contributing to the success of the Philanthropy Team. The Head of Philanthropy leads on deep stewardship and retention, while the Head of Development focusses on new income generation and building relationships with new funders and partners.
The postholder will work closely with the Director of Philanthropy & Partnerships, Philanthropy Directors as well as Senior Research and Insights Manager, contributing specialist expertise, strong delivery and sound judgement, while operating within agreed strategy and governance frameworks.
Key responsibilities:
New business development
- Support the Director of Philanthropy & Partnerships and Development Director on the development and delivery of the new business plan in line with the fundraising strategy
- Works with the Senior Research and Insights Manager to identify emerging funding trends, opportunities, market opportunities and best practice
- In collaboration with the Development Director and Growth and Insights Director, lead the delivery of agreed cultivation strategies for priority prospects, proactively progressing relationships from qualification through to solicitation and conversion, leveraging senior stakeholders, board members, donor advocates and wider networks
- Develop and deliver compelling cultivation strategies and tailored pitch plans for priority prospects, including designing and building new donor acquisition vehicles (e.g. committees, cultivation events and targeted communications), working collaboratively with colleagues across Impetus
- Lead and support high-level meetings, pitches and negotiations with prospective donors, positioning Impetus as a credible and strategic partner
- Work with trustees, senior leaders and pro bono supporters to leverage networks and secure introductions to new prospects
- Ensure high-quality written and verbal communications with prospective donors
Account management and stewardship
- Build and maintain professional, long-term relationships within the portfolio, escalating strategic issues or risks promptly.
- Manage a targeted portfolio of high-value donors of six figures and supports on seven figure partnerships, ensuring excellent stewardship, timelyreporting and meaningful engagement
- Act as a relationship lead for selected donors, building trust and ensuring a smooth transition from new business to long-term stewardship
- Own and deliver tailored account plans for assigned donors, with a focus on renewal, upgrade and long-term relationship value
- Oversee the delivery of high-quality donor communications for assigned donors, including reports, impact updates, and engagement opportunities
- Ensure robust portfolio management, including accurate forecasting, pipeline management, and use of CRM systems
- Identify opportunities to deepen relationships through increased giving, multi-year commitments or broader engagement with Impetus’ work
- Works closely with Development Director on supporting Funds i.e. Connect, Skills, Attainment or Engage as needed
- Supports or leads on committees such as Futures or Real estate
- Represent Impetus externally with professionalism and credibility
Cross-team working and organisation contribution
- Build and maintain professional, long-term relationships within the portfolio, escalating strategic issues or risks promptly.
- Ensure consistent standards and best practice across account management and donor stewardship
- Collaborate closely with the Head of Philanthropy to ensure seamless handover from acquisition to stewardship and a coherent donor experience.
- Contribute insight from prospecting and market scanning to inform proposition development and strategic planning
- Ensure all activity aligns with Impetus’ gift acceptance, due diligence and ethical fundraising policies
- Champion best practice in prospecting, pipeline management and new business development across the team
- Build a collaborative, inclusive, high quality team culture aligned with Impetus’ values
Person specification
Essential:
- A strong track record of raising six-figure+ philanthropic income from grant-making trusts and foundations, corporate foundations and/or individual donors, including experience with high-net-worth individuals
- Proven ability to lead and deliver the full fundraising cycle, from prospecting and cultivation through to solicitation, stewardship and renewal
- Demonstrated strategic thinking, planning and delivery skills, with the ability to generate ideas, translate them into practical account plans, and execute them effectively
- Excellent research, prospecting and qualification skills, with the judgement to prioritise high-value opportunities
- A proactive, creative and innovative approach to fundraising, with the ability to adapt and develop creative donor centred approaches
- Experience operating with senior stakeholders, including trustees, board members and other high-level external partners
- Outstanding relationship management skills, with the ability to establish, manage and deepen trusted relationships with internal and external stakeholders
- Highly collaborative, contributing positively to team objectives and cross-organisational priorities
- Excellent written and verbal communication skills, with the ability to communicate impact and value clearly and persuasively
- Strong financial and portfolio management skills, including the ability to plan, forecast and deliver against income targets and budgets
- Ability to work well under pressure, managing multiple priorities and deadlines effectively
- A clear commitment to Impetus’ mission and values
- A strong commitment to equality, diversity and inclusion
Desirable
- Experience managing and stewarding multi-year, five- to seven-figure partnerships.
- Experience line managing and developing fundraisers or relationship managers.
- Experience working within a charity, foundation, venture philanthropy or intermediary organisation.
- Familiarity with CRM systems (e.g. Salesforce), income forecasting and portfolio reporting.
- Experience supporting or contributing to new business development strategies at a senior level.
About Impetus
At Impetus, our focus is on helping young people achieve positive education and employment outcomes to increase their chance of leading fulfilling and successful lives, irrespective of their background.
We tackle the three most difficult challenges that affect a young person’s ability to succeed in life in Britain today:
- Lost learning through absence, suspensions, exclusions from school
- Stagnation in education attainment outcomes, which means many are missing out on key qualifications like GCSE English and maths
- The large numbers of young people out of education, training and employment
We use our deep expertise and high calibre networks to give the best non-profits working in these sectors the essential ingredients to have a real and lasting impact on the young people they serve.
Through a powerful combination of long-term funding, direct capacity building support from our experienced team and our pro bono partners, alongside research and policy influencing to drive lasting systems change, we work towards a society where all young people can thrive in school, pass their exams and unlock the doors to sustained employment, for a fulfilling life.
We are resolutely focused on outcomes and impact, driven by quality evidence.
You would be joining a team that is passionate, rigorous, determined, creative and warm. We care deeply for our colleagues, our portfolio partners and the young people we serve.
Impetus is a registered charity and our charity number is 1152262.
Our Values
In 2022 the Impetus staff agreed the following set of Values to act as our guiding principles as an organisation and help us to remain focused on achieving our mission to support young people from disadvantaged backgrounds.
We are brave and curious
We are bold and brave in our pursuit of better outcomes for young people. We lead with curiosity and stay open to new perspectives. We support one another to take considered risks and learn together.
We bring high trust, high challenge
We build strong, long-term relationships through honesty, kindness, integrity, and respect. We create the space for open, constructive challenge, where colleagues, partners and supporters feel safe to speak up, hold each other to account, and bring their best in pursuit of our mission.
We are evidence led and results driven for young people
We pursue excellence for the young people we work with, are wholly committed to better outcomes, unapologetically results driven, and accountable for our actions.
We thrive through diversity
We seek to embed diversity of thought, background and experience in every aspect of our work. We are open, thoughtful and proactive in better understanding and challenging our assumptions to better deliver the change we seek.
We always seek collaboration
We will not succeed alone. We seek meaningful, productive partnerships with others to achieve our mission and drive systems change for young people.
Our commitment to equality, diversity and inclusion
We believe that a diverse workforce leads to an organisation that is more open, creative and gets better results.
We want our team at Impetus to represent the diversity of the people and communities we serve. We also want our team to be one where different experiences, expertise and perspectives are valued, and where everyone is encouraged to grow and develop.
We want to reach a diverse pool of candidates. We are happy to consider any reasonable adjustments that potential employees may need to in order to be successful.
We recognise the importance of a good work/life balance. We do everything we can to accommodate flexible working, including working from home, working part-time job shares and other arrangements.
Please just let us know in your application or at any stage throughout the process (and beyond) if these are options you’d like to explore.
Impetus is an equal opportunity employer and is determined to ensure that no applicant or employee receives less favourable treatment on the grounds of age, disability, gender reassignment, marriage and civil partnership, race, religion or belief, sex and sexual orientation. We value diversity and welcome applications from people of all backgrounds.
Our employee benefits
Impetus appreciates the invaluable contribution made by all employees and wishes to encourage and reward loyalty, motivation and experience. We therefore offer a range of benefits and policies which aim to assist employees during various stages of their lives and careers. For more information on these, please download the job information pack from our website.
How to apply
Please click on the "Apply for this job" button.
You will need to:
- Complete the online form (including the equal opportunities monitoring form).
- Upload a comprehensive CV and supporting statement.
The supporting statement should be no more than two sides of A4 and should address the criteria in the person specification.
You should also include the contact details of two referees, one of whom must be your current or most recent employer. Referees will only be approached with your express permission.
As part of our commitment to flexible working we will consider a range of options for the successful applicant. All options can be discussed at interview stage.
The deadline for applications is Sunday 17th May 2026, 11:59pm.
Interviews:
1st Interviews will take place on w/c 25th May 2026.
2nd Interviews will take place on w/c 1st June 2026.
You will also be required to provide proof of your eligibility to work in the UK.
Personal Data
Your personal data will be shared for the purposes of the recruitment exercise. This includes our HR team, interviewers (who may include other partners in the project and independent advisors), relevant team managers and our IT service provider if access to the data is necessary for performance of their roles. We do not share your data with other third parties, unless your application for employment is successful and we make you an offer of employment. We will then share your data with former employers to obtain references for you. We do not transfer your data outside the European Economic Area.
Impetus transforms the lives of young people from disadvantaged backgrounds by ensuring they get support to succeed in school, in work and in life.

Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Role Purpose
The Head of Philanthropy is accountable for delivering significant philanthropic income for Justice & Care, including through personally secured major gifts, alongside building and leading a high-performing philanthropy function.
The postholder will design and execute the philanthropy strategy, hold and actively manage a portfolio of major donors and prospects, and personally secure five- and sixfigure gifts through direct relationship management and solicitation.
This is a hands-on income-generating role: the Head of Philanthropy will lead from the front on donor cultivation, stewardship and asking, while also setting direction, prioritising effort and building capability within the team to maximise long-term philanthropic income.
They will work closely with the Global Director of Fundraising on key relationships and strategic opportunities, supporting the growth of philanthropy across the UK and expansion into the US and emerging markets.
This role combines senior-level leadership with significant personal income delivery; candidates should expect to spend a substantial proportion of their time directly engaging donors and securing major gifts.
Global Scope
This role will support the growth of philanthropy across multiple markets, including strengthening the UK portfolio and developing opportunities in the US and emerging markets (e.g. Middle East), working closely with senior stakeholders to shape and deliver market-specific approaches.
Main Responsibilities
Your key responsibilities include, but are not necessarily limited to:
1. Strategic Leadership and Income Delivery
- Lead the development and delivery of the philanthropy strategy, with a clear focuson generating major donor income in the UK and driving growth in the US and emerging markets
- Be accountable for achieving philanthropy income targets, including through personally secured major gifts, working closely with the Global Director of Fundraising
- Translate organisational priorities into fundable propositions and compelling donor opportunities
- Actively shape and drive the philanthropy pipeline, making clear, evidence-based decisions about where time and effort are invested
- Work with the CEO, Board and senior leaders to prepare and support major donor asks, including co-solicitation where appropriate
2. Major Gifts and New Business
- Personally manage and grow a portfolio of high-value donors and prospects, typically at £25k-£250k+ level
- Lead all stages of the donor journey: identification, cultivation, solicitation and stewardship
- Personally secure new major gifts through one-to-one relationship building, tailored proposals and direct asks
- Develop and maintain a live pipeline of prospective donors with clearly defined next steps
- Take primary responsibility for preparing and delivering high-value asks, working closely with the CEO, Board members and Global Director of Fundraising
- Convert access to senior networks into tangible income outcomes
3. Team Leadership and Development
- Line manage and develop the Philanthropy Specialist and future members of the team
- Build capability within the team to support pipeline growth, donor stewardship and future expansion of the philanthropy function
- Establish strong ways of working, including prioritisation, pipeline management and CRM discipline
- Set clear objectives and KPIs for the team
4. Events and Strategic Engagement
- Design and lead a programme of philanthropic events with clear income andpipeline objectives
- Personally leverage high-value donor events to progress relationships towards major gifts
- Use international engagement and trips selectively where they support donor cultivation and solicitation
- Represent Justice & Care in philanthropic networks to generate new donor relationships
5. Pipeline, CRM and Reporting
- Own and maintain a live, decision-ready major donor pipeline
- Ensure robust pipeline management and accurate forecasting
- Maintain high-quality CRM data and reporting (Salesforce)
- Provide strategic insight on income performance, risks and opportunities
6. Other ad hoc duties
- Collaborate across the organisation to support delivery of shared objectives
- Contribute to cross-functional projects and organisational initiatives
- Undertake other tasks as required to support Development Team and organisational priorities
Joining Forces to end Modern Slavery
The client requests no contact from agencies or media sales.
Applicants must be located within 2 hours travelling distance of Cambridge City.
The Charity and Our Vision.
For over 15 years, Scotty's Little Soldiers has been supporting children and young people who have been bereaved of a parent who served in the British Armed Forces. We are about to embark on an exciting journey which will see the charity evolve to support anyone affected by a military-connected bereavement and ultimately empower a community of more than 25,000 bereaved individuals and their families by 2035.
Founded in 2010 by Nikki Scott following the death of her husband, Corporal Lee Scott, the charity currently offers a unique blend of emotional, practical, and educational support to over 750 young people.
We are proud of our vibrant, non-traditional culture, which puts the needs of bereaved children and young people at the heart of everything we do. We embrace innovative approaches, are committed to creating smiles, and believe in the power of community, resilience, and connection.
Role Mission.
To ensure that Scotty’s understands and demonstrates the impact of its work — through high-quality research, meaningful measurement, and clear reporting. You will lead the development of internal and external research projects, manage beneficiary insight gathering, and oversee the systems and frameworks we use to evaluate and share our effectiveness.
This role is central to helping us improve what we do and explain why it matters and ensuring that lived experience remains at the heart of everything we do.
The key responsibilities of this role are:
Impact Measurement
-
Develop and maintain frameworks to measure the outcomes of all services and programmes.
-
Ensure Success Measures (KPIs) and qualitative feedback tools are aligned to our Theory of Change.
-
Work with the Families (service delivery) team to embed consistent and meaningful data collection across all services.
-
Design simple, automated reporting processes to reduce manual admin and improve data use, making effective use of Scotty’s CRM.
Research & Insight
-
Lead internal research projects using beneficiary data, surveys, and feedback loops.
-
Scope and manage external research partnerships with academic institutions or sector bodies.
-
Design and deliver surveys to beneficiaries and the wider bereaved military community
-
Produce evidence to support service development, strategic decisions, influence national policy, and funding bids.
-
Lead our existing advisory group (for children and young people) and establish new groups as required (e.g. for adult services).
-
Ensure that lived experience remains at the heart of the charity’s focus on understanding the need.
-
Ensure that Scotty’s have access to the most up to date research within the bereavement, military, Children & Young People and Family Support sectors.
Communication of Impact
-
Create clear, accessible insight reports and data summaries for internal and external use
-
Lead the delivery of the annual Impact Report (content, structure, coordination with teams).
-
Develop quarterly insight packs for funders and stakeholders, with engaging visuals and stories.
-
Work with the Outreach Squad to ensure impact is integrated into campaigns and storytelling.
Learning & Collaboration
-
Act as the internal ‘voice of insight’ – bringing beneficiary perspective and data into key conversations.
-
Contribute to team training on evaluation, feedback collection, and outcomes thinking.
-
Participate in cross-functional planning, especially with the Service Delivery and Outreach Squads.
Policy (Light Touch)
-
Track key developments in bereavement, the Armed Forces, and children, young people and families policy
-
Produce brief summaries or ‘position snapshots’ where relevant to Scotty’s mission
-
Build relationships with other research and impact professionals in the sector
The 30-day goals for this role are:
-
Build a deep understanding of Scotty’s mission, our audience, the services we provide, and strategic direction.
-
Develop a deep understanding of our current Success Measures, Impact measurements and Theory of Change.
-
Reviewing research and data produced by the charity and related external research previously published.
-
Understand the data structure and reporting capabilities of Salesforce (CRM).
-
Understand existing commitments (e.g. funder report, impact reports etc).
-
Taken ownership of our 2026 Community-wide survey (project will be handed over upon start).
The 60-day goals for this role are:
-
Audit current data quality and gaps across the F-Team Programmes.
-
Worked with the Families Team to develop the first adult lived experience advisory group.
-
Reached out to relevant impact and research groups to introduce yourself, particularly those attached the military or bereavement charitable sectors.
-
Identified 1-2 relevant conferences or forums for Scotty’s to present at.
-
Build ideas, working with the Head of Service, that can help teams improve current Success Measures and Impact measurements.
The 90-day goals for this role are:
-
Held at least 1 adult lived experience advisory group session.
-
Created and shared the first quarterly Impact Review for internal use.
-
Fully taken accountability for impact reporting and research projects within the charity and able to demonstrate a clear plan of action for the rest of the year.
-
Proposed an outline for the Annual Family Feedback Survey in September.
-
Start to co-ordinate the 2026 Impact Report
About You
Must-Have
Proven experience in research and impact evaluation, ideally in the charity or public sector
Strong skills in data collection, survey design, and analysis
Excellent written communication and reporting skills
Able to translate data into real-world insight
Experience of CRM databases and producing reports from them
Knowledge and experience of the principles of involving those with lived experience, including co-design and co-production
Nice-to-Have
Experience working with or around the Armed Forces community
Understanding of trauma-informed or bereavement support practices
Experience producing Impact Reports or funding insight packs
Familiarity with Salesforce or CRM data tools
Some knowledge of public policy or third sector trends
Additional Information
-
The role may require occasional evening or weekend work
-
Enhanced DBS check required
-
Travel will be required to events and team training days
The Scotty’s Way
At Scotty’s, our personal performance is only 50% of what success looks like. Our culture is equally important. When you join our team, you sign up to The Scotty’s Way, rooted in our four core values:
Families Come First
Everyone a Supporter, Every Supporter a VIP
Love What You Do
Remember, Every Day
Our values are further supported by our four non-negotiable behaviours of Show Respect, Speak Up, Take Ownership and Actively Collaborate. We are looking for an individual who embodies these values and behaviours.
Closing date: 15th May 2026. Due to resource and time constraints, we are unfortunately unable to provide feedback for every application received and will only contact candidates shortlisted for interview.
Thank you for your interest in joining our team, we are an equal opportunities employer, we are committed to creating a diverse and inclusive workplace where all employees are treated with respect and given equal opportunities for employment and advancement.
We do not discriminate based on race, colour, religion, gender, sexual orientation, age, disability or any other protected characteristic.
We encourage all qualified individuals to apply for employment within our charity, and we provide a fair and inclusive recruitment process for all candidates.
The client requests no contact from agencies or media sales.
Join Our Team: Head of Culture and Inclusion
Navigate your future and lock in your career as we keep our canals open and alive
Our Head of Culture and Inclusion will join our team with a specific lens on cultural transformation which is key in relation to supporting our Trust vision and strategy. This role reports directly into the People Director and will be a member of the People Leadership team having one direct report (Inclusion & Diversity Manager)
Working Hours & Travel
This role follows 37 hours, 5 days a week, work pattern.This is a home‑based role, with UK wide travel to key sites.
Role Overview
In this pivotal role, you will be responsible for turning strategy into delivered outcomes through evidence-led programmes, strong governance, and clear accountability across leaders and teams. You will measurably strengthen an inclusive, high trust culture that enables performance and wellbeing; to increase colleague voice and engagement; and to ensure your Inclusion & Diversity ambitions translate into sustained behavioural change and business impact.
Key Responsibilities
- Lead the development and delivery of a clear Culture & Inclusion strategy that embeds inclusion, belonging and fairness across the organisation.
- Drive a culture of continuous improvement, ensuring inclusive behaviours, practices and decisions are actively reviewed, measured and evolved
- Build and sustain trusted relationships with senior leaders, Boards and key stakeholders to influence inclusive leadership and organisational change.
- Partner across the organisation to ensure culture and inclusion priorities are integrated into resourcing, talent, learning, performance and reward frameworks.
- Operate credibly across fast paced, complex environments, balancing strategic focus with pragmatic delivery under pressure.
- Champion inclusive, values led behaviours at all levels, adapting communication and influence to engage diverse audiences and workforce groups.
- Use insight, data and qualitative feedback to assess cultural health and inclusion outcomes, translating findings into actionable improvement plans.
- Ensure strong governance, planning and prioritisation of Culture & Inclusion initiatives to deliver impact with pace and consistency.
- Act as a visible advocate for equality, diversity and inclusion, supporting leaders and teams to role‑model inclusive practices and decision-making.
About You
You are an experienced culture transformation lead with demonstrable proven outcomes which have driven cultural change and made significant business impact. Confident influencing at all levels, you combine commercial awareness with a passion for belonging, fairness and continuous improvement.
Experience and Skill
- Demonstrable evidence of building and delivering multi-year culture and inclusion and diversity roadmaps with measurable outcomes in complex organisations.
- Demonstrated mastery of listening and insight methodologies, including survey design, driver analysis, segmentation and workforce lifecycle analytics, translating insight into clear, actionable priorities.
- Deep expertise in inclusive leadership and systemic inclusion levers across policy, process, behaviours and environment, with a strong bias toward practical education, habit change and sustainable impact.
- Proven experience designing governance frameworks, KPIs and benefits realisation measures, with regular reporting and assurance to Executive teams and Boards.
- Confident and compelling communicator, able to craft simple, engaging narratives from complex data and influence effectively across senior stakeholders.
- Strong credibility and lived experience working in partnership with colleague networks and communities, ensuring authentic representation, trust and meaningful engagement.
Contact & Application
If you would like more information or a briefing pack, please get in touch with the recruitment team. We encourage early applications as we may close the vacancy once we receive enough suitable candidates.
What We Offer
This is a middle manager role with a package commensurate.
Canal & River Trust is the UK's largest canal charity, caring for a 2,000-mile network of stunning canals and navigable rivers.
Location: Hybrid working - Part London office-based (E14) and part home working. The post holder will work a minimum of one day a week in the office.
Salary: £45,575 per annum
Hours: 35 hours per week
Closing date: Monday 27 April 2026 at midnight
Interview date: Tuesday 5 May 2026 over video with a possible second stage in person on Wednesday 6 May 2026.
This is a permanent role.
Who we are looking for
Breakthrough T1D is the UK’s leading type 1 diabetes charity, dedicated to funding research, advocating for change, and supporting the T1D community. A year into our exciting rebrand from JDRF to Breakthrough T1D, we’re looking for a Data and Insight Manager to help us build on this momentum.
Data and insight sit at the heart of our ambitious organisational strategy. They enable us to deliver meaningful, high-quality engagement with our audiences and unlock deeper understanding to drive impact, as we work to find cures for type 1 diabetes and support the community to live well until that day comes.
As Data and Insight Manager, you’ll play a pivotal role in ensuring our data is accurate, trusted and used effectively to inform decision-making and improve supporter engagement across the organisation.
Sitting within the Supporter Marketing & Experience team, you’ll work closely with colleagues across Fundraising, Digital, Marketing, Finance, IT and Supporter Care. You’ll lead on insight and segmentation, streamline processes through automation, and ensure robust compliance with data protection regulations.
This is an exciting moment to join Breakthrough T1D. We’re ready to make a step change in how we use data to maximise value and impact. If you enjoy translating complex data into clear, actionable insights – and want to improve how organisations use data to deliver outstanding supporter experiences – we’d love to hear from you.
This role offers a real opportunity to make your mark. If you’re curious about data and motivated to help drive an ambitious shift in how we use it, apply now.
Experience required
You’ll have previous experience of:
-
Turning data into clear, actionable insights that drive business decisions.
-
Collaborating across teams to develop and embed insight into planning and delivery.
-
Using data to support delivery of supporter journeys and donor segmentation.
-
Improving data quality and reliability through cleansing and validation.
-
Ensuring strong data governance and GDPR compliance.
-
Managing a SQL database and supporting integrations.
-
Streamlining processes through automation tools like Power Automate.
About Breakthrough T1D
Breakthrough T1D is the world’s leading charitable research funder into type 1 diabetes, improving lives until we find the cure. We are dedicated to our 400,000 strong type 1 community in the UK and work closely with our international affiliates across the world, including the US, Canada and Australia.
You will find a vibrant atmosphere and spirited team at Breakthrough T1D, always striving to make a difference to people living with type 1.
Employee benefits
As an employer we offer:
-
Hybrid working arrangements
-
Flexible working and will consider compressed hours
-
Generous annual leave entitlement – 25 days per year plus bank holidays for full-time staff with leave increasing after three and five years’ service
-
Health cash plan that allows you to claim for some treatments such as dental, optical and physiotherapy treatment
-
Season ticket and cycle loan
-
Pension scheme
-
Family-friendly policies – maternity, paternity, adoption and shared parental leave at enhanced rates
-
Personalised training to suit your career aspirations and professional development
Breakthrough T1D is an equal opportunity employer, we welcome applications from all individuals regardless of race, gender, disability, religious belief, sexual orientation or age.
At Breakthrough T1D we do understand that AI (Artificial Intelligence platforms like ChatGPT) can be a useful tool for candidates to assist in applying for our roles. We ask that applicants do ensure their authentic voice is present, and we look forward to seeing examples of your specific experience.
Improving lives today and tomorrow by accelerating life-changing breakthroughs to treat, prevent, and, ultimately, cure T1D and its complications
Head of Finance Business Partnering
Exciting opportunity for a Head of Finance Business Partnering - make an impact today!
Anna Freud is seeking a Head of Finance Business Partnering to join our world-leading mental health charity for children, young people and their families. Our mission is to close the gap in wellbeing and mental health by advancing, translating, delivering, and sharing the best science and practice with everyone who impacts the lives of children, young people and their families. More information about Anna Freud is available on our website.
Our EDI commitment
We are dedicated to fostering a diverse and inclusive workplace and being an equal opportunities employer, whereby equity, diversity, and inclusion (EDI) are core to our recruitment practices. All candidates who meet the job criteria will be considered for employment, regardless of ethnic origin, religion or belief, gender, sexual orientation, disability, age, socioeconomic background, caring responsibilities and care experience.
We ask candidates to share their diversity dimensions with us to help us identify, tackle and prevent bias across the employee lifecycle. We believe a diverse workforce enhances our ability to support mental health and wellbeing, allowing us to better meet the needs of the children, young people and families we serve.
As a Disability Confident employer, disabled candidates meeting our criteria are guaranteed an interview. Applications are submitted anonymously and assessed using a fair evaluation process based on the criteria set out in our job profiles.
What we offer
We offer a range of staff benefits, including an all-in-one rewards and recognition platform called Perkbox and wellbeing offers such as finishing early on Fridays and free counselling through our Employee Assistance Programme. We are proud to have staff-led Diversity Networks offering unique opportunities for learning, connection and impact.
This is a rare opportunity to step into a strategic, Exec-facing role where your work will directly shape key decisions and the organisation’s long-term direction. You’ll build and lead a Finance Business Partnering function from the ground up, with real ownership and the chance to make a lasting impact, while tackling complex, high-value financial challenges that will stretch and develop your expertise, all within a purpose-driven organisation improving the mental health and wellbeing of children and young people.
What you’ll do
This is a senior, strategic finance leadership role responsible for shaping long-term financial planning, leading business partnering across the organisation, and providing insight to support Executive decision-making and organisational sustainability.
- As the Head of Finance Business Partnering, you will lead financial strategy and modelling, Develop long-term financial plans, including income and expenditure projections, scenario modelling, and sustainability metrics (e.g. cash flow, reserves, EBITDA)
- You will own budgeting and reporting, Oversee budgeting, forecasting and management accounts, ensuring accurate, timely and insightful financial reporting
- Drive business partnering, build strong relationships with budget holders and senior stakeholders, providing challenge, insight and support to improve financial performance
- The Head of Finance Business Partnering will lead and develop the team, manage and grow a high-performing Finance Business Partnering team, supporting capability and continuous improvement
- You will be tasked to enhance systems and processes – Improve financial systems, tools and processes to strengthen data quality, insight and organisational decision-making
What you’ll bring
You will be a senior, qualified finance leader with strong business partnering experience, able to combine strategic thinking with advanced technical expertise to influence decision-making, lead high-performing teams, and drive financial insight across a complex, mission-driven organisation.
- You will be a fully qualified accountant (ACA, ACCA or CIMA) with significant experience in financial management within a complex organisation
- You will have strong business partnering and stakeholder engagement skills, with the ability to influence and challenge senior leaders and non-financial stakeholders
- As the Head of Finance Business Partnering, you will bring advanced financial modelling and analytical capability, including scenario planning, data interpretation, and translating insight into action
- You will have proven experience leading and developing high-performing teams, managing competing priorities and delivering to tight deadlines
- For this role, you will have experience in budgeting, forecasting and management reporting, ideally within the charity sector, including knowledge of restricted funds and compliance
Key details
Hours: Full-time: usual working hours are Monday to Friday, 09:00-17:00. Flexible working is possible.
Salary: £60,000 FTE per annum, plus 6% contributory pension scheme
Location: Hybrid (a mixture of home/onsite working): staff are working onsite for at least 20% of their working hours at our London site (4-8 Rodney Street, London N1 9JH). There may be occasions where additional office attendance is required, depending on business needs.
Contract type: Permanent
Next steps
Closing date for applications: midday (12pm), Wednesday, 06 May 2026. Please note that due to high application volumes, we may close this advert early. We encourage you to apply promptly and to keep an eye on our future vacancies for more opportunities.
Notification of interview: shortlisted applicants will be notified no later than Thursday, 07 May 2026. During shortlisting, applicants are anonymously assessed using the criteria visible in the Job Profile. Please note: due to the high volume of applications received, we will not be able to provide feedback to unsuccessful applicants.
Interviews: There will be 2 interviews with the first being held in-person on Friday, 15 May 2026 and Tuesday 19 May for the second in person interview. For the 1st interview, there will be a short task and presentation.
How to apply: click on the 'apply now’ button to apply online. We are unable to accept CVs and kindly request no contact from agencies
Questions?
Please email our reruitment team with any job enquiries, or if you require assistance or experience difficulties when applying. Please note that successful candidate(s) will be asked to evidence their Right to Work in the UK post-job offer – we do not hold a sponsor license therefore we are unable to provide Visa sponsorship.
Our vision is a world where all children and young people are able to achieve their full potential.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About RSBC
The Royal Society for Blind Children (RSBC) believes that every blind young person should have the chance to live life without limits. We work with children, young people and their families to provide specialist education, practical support and life‑changing opportunities.
About the role
We are looking for a tenacious and curious Data & Insight Analyst. This role is at the heart of how we use data to drive change. You’ll own our approach to data, insight and reporting across fundraising and services, making sure our systems work brilliantly, our data is trusted, and our reporting actually gets used.
In this role you’ll turn information into actionable insight; spotlighting how our supporters engage with us, how our services make a difference, and where we can do better. Your work will help us make smarter decisions, provide better supporter experiences, and ensure stronger outcomes for blind children and young people.
This is a varied role that will require both hands‑on day-to-day data crunching alongside organisation‑wide collaboration and continuous improvement. If that sounds up your street, we’d love to hear from you.
About you
You will be highly organised, analytical and improvement‑focused, with confidence to work across teams and explain complex stuff simply. You will have:
- Solid experience of end‑to‑end database management
- Excellent data analysis and interpretation skills
- The ability to produce visual reports, dashboards and reports, using data from different sources
- Strong problem‑solving and troubleshooting skills
- Outstanding attention to detail and commitment to data quality
- Great communication skills
- Most importantly, you will share RSBC’s commitment to supporting blind and partially sighted children and young people to live a life without limits
Why work for us?
- Flexible and hybrid working
- The opportunity to shape how data and insight are used across the organisation
- A values‑driven organisation with a clear purpose and impact
- Other benefits include an Employee Assistance Program, Perkbox and a 3% contribution towards your pension
Key responsibilities
Data management & systems
- Act as the primary system administrator for RSBC’s key databases
- Maintain high standards of data accuracy, hygiene and documentation
- Manage user permissions and secure access in line with data protection requirements
- Oversee integrations, imports, exports and API connections
- Lead on troubleshooting, system development and liaison with external providers
- Conduct routine data quality checks, audits, cleansing and deduplication
- Support month-end reconciliation, in collaboration with the Finance team
- Maintain accurate consent records and ensure regulatory compliance
- Advise colleagues on best practice and ethical data use
Insight & reporting
- Produce regular insight reports for teams across the organisation
- Develop KPI dashboards and visualisations to support decision‑making
- Analyse fundraising data including supporter behaviour, retention, conversion and lifetime value
- Analyse service delivery data including demographics, reach and outcomes
- Support impact measurement and reporting for funders
- Design, analyse and interpret surveys and evaluation data
- Proactively identify and communicate actionable insights
Development & improvement
- Identify opportunities to improve systems, workflows, automation and reporting
- Lead development projects to enhance how RSBC uses data
- Explore opportunities to build a ‘single customer view’ across platforms
To be there for blind children and their families with specialist support throughout their journey.
Lincs & Notts Air Ambulance is looking for a strategic and experienced Head of Mass Fundraising and Marketing to lead our integrated fundraising and marketing activity.
Head of Mass Fundraising and Marketing
Location: Headquarters in Lincoln - HEMS Way, Lincoln, LN4 2GW. Hybrid working may be available upon completion of probation
Hours: Full-Time, 37.5 per week
Salary: £42,000 - £50,000 per annum, dependent upon skills and experience
Contract: Permanent
Reporting to: Director of Income and Engagement
About Us
The Lincs & Notts Air Ambulance (LNAA) provides lifesaving critical care to the communities of Lincolnshire & Nottinghamshire, funded by public donations. If somebody is involved in a serious incident or suddenly taken ill, speed and time are of the essence. Giving a patient the best chance of survival, our Air Ambulance crew effectively take the A&E department to the scene of the emergency.
Recently rated outstanding by the Care Quality Commission across all five areas that were inspected – Safe, Caring, Effective, Responsive and Well led, we are a friendly, inclusive, and dynamic team focused on ensuring we deliver the best possible service. The tie that binds us here at LNAA is our set of values – Teamwork. Respect. Innovation. Compassion (TRIC). We display these attributes in the way we interact with the people we meet, from former patients and volunteers to our supporters and colleagues.
About the Role
Reporting to the Director of Income and Engagement, you will drive sustainable income growth through regular giving, appeals and lottery programmes generating £6–£7 million annually. You will lead multi‑channel campaigns, oversee supporter care, insight and marketing, and develop high‑performing teams to strengthen supporter relationships and enhance the LNAA brand. This permanent, full‑time role is based at our HQ and Airbase in Lincolnshire and plays a vital role in supporting our life‑saving service.
The successful candidate will have significant experience in a senior management role, in-depth knowledge of running regular giving, lottery and appeals fundraising programmes, significant experience in running multi-channel marketing campaigns that drive income growth, understanding of CRM Systems and experience of building supporter or customer journeys informed by data and insight.
This role is based at our Headquarters in Lincoln, with the option of hybrid working after a probationary period, requiring a minimum of three days per week in the office.
Our Benefits
- Annual Leave of 25 days, which increases by 1 additional day per completed year of service up to a maximum of 30 days. in addition to bank holidays (pro rata for part time staff)
- Additional days leave for your birthday.
- Pension scheme includes 6% employer contributions, with 4% employee contribution.
- Access to a Health & Wellbeing Care Plan*
- Occupational Sick Pay Scheme*
- Life insurance at 3 times your annual salary*
*On completion of probationary period.
Closing date: 25th May 2026
Interview date: Week commencing 1st June 2026
N.B. We reserve the right to close this vacancy early if sufficient applications are received.
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
A full driving licence and access to a vehicle (or equivalent) is required for this role.
Lincs & Notts Air Ambulance is an equal opportunities employer and aims to ensure all applicants are treated fairly and equitably regardless of gender, race, colour, ethnicity, age, disabilities, social economic background, religious or political beliefs, marital status, maternity or paternity, or sexual orientation.
Please note that we are currently unable to sponsor applicants for work visas in the UK. Therefore, you must have the right to work in the UK to be considered for this position. Applications from candidates who require visa sponsorship will not be considered.
No agencies please.
Crisis is the national charity for people experiencing homelessness. We have embarked on our 10-year strategy for ending homelessness. We know it is not inevitable. We know together we can end it.
Location: London based, with hybrid working in line with Crisis’ Hybrid Working Policy
Job title: Data Engineering Manager
Contract: Permanent
Salary: £64,326
About the Role
Crisis is strengthening how we use data to support our mission to end homelessness. As part of this work, we are developing a modern data platform that connects information across systems such as Dynamics CRM, volunteering platforms, client services systems
and finance platforms.
The Data Engineering Manager will lead the development and ongoing evolution of Crisis’ Modern Data Platform and integrations capability. You will oversee the design and operation of data pipelines and platform architecture to ensure that reliable and well-structured data flows across the organisation.
Working closely with colleagues across Technology, Insight and operational teams,
you will establish strong engineering practices and ensure the data platform is robust, scalable and aligned with organisational needs.
You will lead and support the Data Engineering and Integrations team while helping
to shape the technical foundations that support services, fundraising and organisational decision making across Crisis.
About you
You have strong experience designing and running modern data platforms and data pipelines, ideally in a cloud based environment such as Microsoft Fabric or Azure.
You enjoy leading technical teams and helping engineers grow while delivering reliable and maintainable data solutions.
You are comfortable working with both technical and non technical colleagues and translating organisational needs into well engineered data solutions.
You are motivated by the opportunity to help a mission led organisation use data more effectively to support people experiencing homelessness.
Technology environment
Our current data environment includes technologies such as:
Microsoft Fabric and Azure data platform
Dynamics 365 CRM
Power BI
FastStats and other operational data tools
SQL and modern data integration approaches
Please see the full Job Pack linked below, for a full list of requirements for this role. We realise that long lists of criteria can be daunting, and you may not want to apply for a role unless you feel 100% qualified. However, if you feel you have relevant examples to answer the screening questions, we encourage you to apply.
We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities, and backgrounds.
Working at Crisis
Our values, Bold, Impactful, Collaborative and Equitable, are at the heart of everything we do as we continue in our mission to end homelessness.
Our staff, members and volunteers are vital to getting the right government policies in place, providing breakthrough services, and building a supportive community. We’ll lead by example to nurture a positive and ambitious workplace guided by ending homelessness.
As a member of the team, you will have access to a wide range of employee benefits including:
- A competitive salary. Please note, our salaries are fixed to counter inequity and we do not negotiate at offer stage
- Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy
- Pension scheme with an employer contribution of 8.5%
- 28 days’ annual leave (pro rata) which increases with service to 31 days and the option to purchase up to 10 additional days leave
- Enhanced maternity, paternity, shared parental, and adoption pay.
- Flexible working around the core hours 10am-4pm
- Wellbeing Leave to be used flexibly And more! (Full list of benefits available on website)
Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience, and career.
When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.
How do I apply?
Please click on the 'Apply for Job' button below. Our shortlisting process is anonymised as part of our commitment to equality, diversity, and inclusion. We do not ask for CVs, instead we ask you complete the work history section and answer the screening questions for us to be able to assess you fairly and objectively. At least two members of staff score all applications.
Closing date: Friday 1st May 2026 at 23:59pm
Interview date and location: Week commencing 18th May via Microsoft Teams. competency based interview and technical discussion
AI in Job Applications
We understand some candidates use AI tools when applying. Whilst we welcome the use of technology to support clear communication and structure, we want to learn more about you, so please ensure that your application reflects your own skills, knowledge and experiences
Accessibility
We want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please contact our Talent Acquisition team to discuss how we can help.
Registered Charity Numbers: E&W1082947, SC040094
The client requests no contact from agencies or media sales.
10GM is a partnership that supports the voluntary, community and social enterprise (VCSE) sector right across Greater Manchester. It brings together four local infrastructure organisations — Action Together, Bolton CVS, Manchester Community Central and Salford CVS — who work closely together to champion local voluntary and community action and social enterprise, helping communities thrive across the city‑region.
While this role is based at Action Together, you’ll be working as part of the wider 10GM team, contributing to work that has a Greater Manchester–wide focus and impact across all ten boroughs
GM Head of Programme- Spaces of Hope and Connection
The role
Thanks to National Lottery players, 10GM, on behalf of Greater Manchester Live Well, will receive £16.5 million over four years from The National Lottery Community Fund, the UK’s largest community funder.
This investment in Live Well Spaces of Hope and Connection will create a network of 100+ inclusive, community-led and owned spaces across Greater Manchester where people can meet, belong and find everyday support.
The Head of Programme will lead and oversee delivery of this large-scale, multi-partner strategic lottery programme, ensuring delivery through funded partners is aligned to the programme’s mission, vision and values, while maintaining strong programme management, compliance and delivery of agreed outcomes.
Working in close partnership with the Strategic Director of 10GM, this role provides senior operational leadership—translating mission, vision and values into clear delivery plans, pace, coordination and assurance across the full programme lifecycle.
The ideal candidate
We are looking for a values‑driven programme leader with experience delivering complex, large-scale programmes through partnerships and/or multi‑stakeholder delivery models. You can translate strategic priorities into clear, accountable delivery plans that balance funder requirements with flexible, community‑led approaches. You will bring strong governance, budget and risk management skills, and are confident working across the VCSE, public sector and communities.
Equity and social justice are central to how you work. You will have experience embedding inclusive, community‑led approaches, using evidence and learning to reduce inequalities and improve impact. Comfortable with complexity and ambiguity, you can communicate clearly, build trusted relationships, and lead teams with a learning‑led, collaborative mindset.
Equality, Diversity and Inclusion
At Action Together we value diversity, promote equity and challenge discrimination. We encourage and welcome applications from people of all backgrounds. We are committed to ensuring that no applicant or employee receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, or race.
In order to ensure that our workforce reflects our communities across all levels of seniority, Action Together is offering a guaranteed interview to any candidate who meets the essential criteria listed in the person specification and who is also:
- A disabled person and/or
- A member of a community experiencing racial inequality
Action Together is committed to safeguarding and promoting the welfare of all children, young people and vulnerable adults with whom we work. We expect all of our employees to demonstrate this commitment.
Right to work
We do not hold a Sponsor License and are unable to accept applications which require sponsorship to work in the UK
Please note, the successful candidates will be required to undertake a basic Disclosure and barring Service (DBS) check. A positive Disclosure of Offences will not automatically bar an applicant from being appointed and suitable applicants will not be refused employment because of offences that are not relevant.
To strengthen the Voluntary, Community, Faith and Social Enterprise sector. To enable positive social change and promote social justice.
The client requests no contact from agencies or media sales.
About Scotland's Charity Air Ambulance
Scotland’s Charity Air Ambulance (SCAA) exists so nobody in Scotland suffers or dies because medical help cannot get there in time. People can get sick or have accidents anywhere and anytime. But in Scotland there are places where urgent medical help cannot reach people. Or help gets there too late. And when lives are at risk every minute matters. As a charity we rely on donations from the Scottish public, companies and communities to ensure that urgent medical help gets to the patient when it is needed, wherever they are and at whatever time of day.
The Role
We are seeking an experienced fundraising professional to join us as Head of Fundraising. The successful candidate will play a pivotal role in shaping and delivering our fundraising strategy across community, events and volunteering, trusts and grants, corporate and philanthropy by crafting ambitious regional plans, nurturing high-performing teams, and driving excellence in supporter engagement and recognition. The Head of Fundraising will work collaboratively with the Individual Giving and Engagement team to drive new business pipelining and amplify fundraising campaigns, develop new fundraising products, and represent SCAA at external events and sector initiatives.
The ideal candidate will be an experienced team leader with significant experience working across a variety of fundraising disciplines and of developing and implementing fundraising strategies.
The successful candidate can be based from home, but this role will require regular travel to our bases at Perth and Aberdeen Airports and throughout Scotland. The usual hours and days of work will be Monday to Friday, 9am—5pm.
About You
Essential
-
Strong background in a variety of fundraising disciplines and a track record in growing fundraising income over multiple years within a charity, non-profit or values-led organisation.
-
Experience of developing and implementing fundraising strategies aligned to organisational objectives.
-
Experienced team leader who can motivate, inspire and guide others to deliver results.
-
Strong understanding of data protection (GDPR), confidentiality and safeguarding requirements.
-
Strong knowledge of Scottish charity regulations, governance and compliance requirements.
-
Demonstrated ability to manage budgets, financial processes, and procurement.
-
Experience delivering community fundraising products and scaling ideas that support donor acquisition and retention.
-
Ability to use insight and ambition to shape pipeline and stewardship planning.
-
Understanding of CRM systems.
Desirable
-
Ability to deliver training to staff or volunteers on processes or systems.
-
Experience of community, events, volunteering and partnerships and philanthropy fundraising.
-
Experience of working with Boards or Trustees in a fundraising context.
Our Benefits
- Pension: 12% employer’s & 5% employee’s contribution (after 3 months’ service)
- Annual Leave: 36 days (incl. public holidays) + an extra day for your birthday (and additional days with long service)
- Death in Service benefit: 3 times annual salary
- Optional Private Medical Insurance plan and Cashplan
- Employee Assistance Programme
- Enhanced Maternity/Adoption/Paternity Pay
- Access to Blue Light Card
- Learning and Development Opportunities
Selection Process
First interviews will take place at our base at Perth Airport in Scone during the week commencing 25th May. Second stage interviews will be held at our Perth base the week commencing 1st June.
How to apply
Please refer to the full job pack on our website.
Application deadline is 5pm on Sunday 10th May 2026.
To ensure no one in Scotland dies because help cannot get there in time.
The client requests no contact from agencies or media sales.
Lumos Foundation works to realise every child’s right to a family by transforming care systems around the world. Our vision is a world in which all children grow up in safe and loving families within supported communities.
Working globally with governments and partners, Lumos drives systemic reform to help children thrive in families rather than institutions. Over the next 10 years, we aim to help 500,000 children transition to family-based care and prevent 10 million from experiencing family separation.
Position
This is a newly created role leading Lumos’ AI, data, and technology agenda. You will shape our digital direction while ensuring systems, data, and tools are secure, effective, and aligned with organisational growth.
Working closely with our outsourced IT provider (who manages day-to-day operations), you will provide strategic oversight, governance, and continuous improvement across systems, data, and AI.
The role will suit someone who can bridge strategy and delivery, bringing both structure and innovation to a global, mission-driven organisation.
Requirements
- Experience leading or overseeing IT, data, or digital functions
- Strong understanding of systems, cloud environments, and integrations
- Experience in data governance, reporting, and analytics (e.g. Power BI)
- Knowledge of cybersecurity, IT governance, and risk management
- Familiarity with AI tools and responsible AI practices
- Ability to communicate technical concepts clearly to non-technical stakeholders
- Strong stakeholder management and cross-functional working
Desirable: international experience, digital transformation exposure, GDPR knowledge
Other Information
- Closing date: 3 May 2026
- First round interviews: 15 May 2026
- Second round interviews: 22 May 2026
This role is hybrid, based in London.
Please note:
- Only candidates with the right to work in the UK will be considered
- Candidates must be based in the UK
- Only shortlisted candidated will be contacted
We offer a supportive and inclusive environment with strong benefits, including annual leave, pension, and learning opportunities.
Lumos is committed to safeguarding and promoting the welfare of children and adults at risk. All roles are subject to appropriate checks.
To realise every child’s right to a family by transforming care systems around the world.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Reports toDirector of External Relations
Hours37.5 hours per week
Salary£56,959.05 - £63,886.54
ContractFixed Term Contract - 12 Months
LocationRemote (with occasional travel across UK)
BenefitsA generous package including 25 days holiday per year plus public holidays, employee pension scheme with 4% employer contribution, Cycle2Work scheme, 365 days a year Employee Assistance Programme
About SafeLives
We are SafeLives, the UK-wide charity dedicated to ending domestic abuse, for everyone, for good.
We work with organisations across the UK to transform the response to domestic abuse. We want what you would want for your best friend. We listen to survivors, putting their voices at the heart of our thinking. We look at the whole picture for each individual and family to get the right help at the right time to make families everywhere safe and well. And we challenge perpetrators to change, asking ‘why doesn’t he stop?’ rather than ‘why doesn’t she leave?’ This applies whatever the gender of the victim or perpetrator and whatever the nature of their relationship.
Last year alone, we delivered more than 700 sessions to over 15,000 learners across the UK in policing, health, housing, justice, education and the specialist sector. And we have reached 90,000 adult and 100,000 child survivors through programmes designed and delivered with partners.
In the last 9 years, close to 7,000 perpetrators have been challenged and supported to change through flagship interventions developed by our Drive Partnership and the programme continues to expand year on year.
Together we can end domestic abuse. Forever. For everyone.
Description
You will provide strong and steady leadership for SafeLives’ communications, marketing and public affairs work over the next year, communicating our Whole Picture Strategy, finding what works and helping it happen to end domestic abuse for everyone for good.
You will shape and deliver strategic communications and influencing work to reach decision-makers, strengthen public trust, and support our mission to drive real change in the UK’s domestic abuse response.
You will be able bring to together robust data, the voice of survivors, and the view of practice experts to position SafeLives at the centre of the conversation with professionals, key policy and decision makers and influencers as a credible and trusted voice.
You’ll lead a cross-functional team of comms, marketing and public affairs colleagues to:
- Strengthen core messaging and consistency around our Whole Picture strategy and the WP Framework, to support delivery and impact
- maintain our communications and marketing and our brand
- provide oversight of our influencing through policy and public affairs, working with senior colleagues where escalation is required
- support income generation through targeted marketing, and support for fundraising
- ensure we are sharing evidence, data and research in support of our strategy
You will connect reactive work with long-term strategic priorities, ensuring our external engagement supports our strategic priorities, policy goals, and income generation ambitions. And you will lead high-quality responses to breaking news and emerging issues, providing clear strategic advice to the Senior Leadership Team and acting as a trusted lead on reputational risk.
You will ensure SafeLives is visible, authoritative and survivor-centred in public and policy conversations, with timely responses, briefings and support, ensuring our communications and influencing are clear, consistent and drive impact.
You will work with our training, practice, and fundraising teams to drive our business development and income generation, as well as helping us to understand all our audiences and better meet their needs.
And as part of the Operational Management Team (OMT), you’ll work closely with colleagues to ensure an inclusive and supportive organisational culture, role modelling our values.
Undertake any other duties as may reasonably be required.
Responsibilities
1. Leadership
·Provide calm, structured and values-led leadership across the Comms, Marketing and Public Affairs team.
·Ensure reliable systems, processes and workflows for communications, marketing and public affairs.
·Set expectations, priorities and working rhythms that bring stability and clarity to the team.
·Promote a supportive, inclusive and collaborative culture with clear communication channels.
2. Core Narrative, Messaging and Evidence Sharing
·Lead the development of SafeLives’ core messages, ensuring they are used consistently across all teams, and the development of our influencing asks.
·Translate SafeLives’ research, data and evidence into accessible, impactful content for external audiences, including practitioners, policy and decision makers.
·Ensure all outputs are survivor‑centred, values‑aligned and evidence‑led
·Develop our brand to reflect our approach to equity, equality, diversity and inclusion and in line with our values - human, rigorous, brave and inclusive.
·Oversee production of communications, marketing and policy materials that help to amplify our Whole Picture strategy and our related priorities.
3. Communications and Media Leadership
·Lead SafeLives’ overall communications strategy and activity.
·Oversee media relations, with strong focus on clear messaging and reputational resilience.
·Implement rapid-response and crisis‑comms protocols with clear escalation to Directors.
·Lead the development and management of our website, digital channels and content strategy.
·Ensure SafeLives is timely, authoritative and survivor‑centred in its external interventions.
4. Marketing and Audience Engagement
·Lead marketing strategy to support:
·Statutory and voluntary income generation
·Training uptake
·Consultancy and practice development
·Fundraising and supporter engagement
·Strengthen audience insight, segmentation and targeting.
·Oversee campaigns that bring SafeLives’ strategy and evidence to life and drive measurable action.
·Ensure that communication and marketing resources are used effectively to support business development.
5. Public Affairs and Policy
·Provide strategic alignment between SafeLives’ core messaging and evidence sharing and our influencing work
·Ensure public affairs activities and outputs (briefings, consultations, correspondence) are clear, accurate and consistent with SafeLives’ communications approach.
·Maintain awareness of political and policy developments relevant to SafeLives’ mission, advising Directors on risks and opportunities for influencing, working with colleagues across the organisation to develop policy.
·Senior level engagement will be led by Directors, as needed, with this role and the public affairs team leading stakeholder engagement and supporting preparation, messaging and follow‑up.
6. Planning, Governance and Performance
·Lead forward planning for all communications, marketing and public affairs activity.
·Set realistic, measurable KPIs that support the delivery of our comms and influencing strategy and our income generation.
·Embed continuous improvement processes and ensure compliance with GDPR and data protection.
·Oversee budgets for communications, marketing and public affairs, ensuring value for money and resource prioritisation.
7. Authentic Voice
·Ensure that the voices, experiences and priorities of survivors remain at the heart of all external communications.
·Support colleagues and Pioneers who use lived experience in SafeLives’ work in a trauma‑informed and respectful way.
Person Specification
Experience
·Strategic communications, including influencing, brand/profile raising, media relations and reputation management in complex, high profile environments (E)
·Media relations, including securing high quality coverage and rapid-response experience (E)
·Developing and delivering effective communications and marketing cmapaigns, including support for fundraising and income generation (E)
·Digital communications across owned, earned and paid media (E)
·Experience using data, research and evidence to inform communications, influencing and storytelling (E)
·Understanding of public affairs or policy environments within the social sector (D/E)
·Leadership and people development, ideally across multi-disciplinary teams (E)
·Influencing professional and policy audiences through clear, impactful communications, information and guidance (E)
·Working with people affected by domestic abuse to support storytelling and influence change (D)
Skills
·Confident in providing strategic communications advice aligned with organisational strategy and policy priorities (E)
·Exceptional written, oral and influencing skills, including excellent writing and editing ability (E)
·Strong political and media awareness
·Excellent judgement under pressure, making sound, values‑led decisions at pace (E)
·Ability to turn complex and fast‑moving information into clear messaging for different audiences, particularly professional and policy maker audiences (E)
·Strong issue and risk management in sensitive public contexts (E)
·Excellent digital and social media skills (E)
·Strong analytical skills to design and deliver campaigns (E)
·Numerate, with experience preparing and managing budgets (E)
·Strong planning, prioritisation and ability to meet multiple deadlines (E)
·Able to identify problems early and propose solutions (E)
·Commitment to equity, equality, diversity and inclusion (E)
·Commitment to ending domestic abuse (E)
Competencies
Leadership, organisational and strategic awareness
·Inspires trust and confidence in others
·Commitment to SafeLives’ values – Human, Rigorous, Inclusive and Brave - underpins all actions and decisions
·Remains calm, decisive and collaborative in fast-moving situations, while maintaining message clarity, survivor focus and organisational credibility
·Demonstrates an understanding of how your own role contributes to achieving SafeLives’ goals
·Is responsive to change which helps achieve goals
·Pursues tasks/goals with energy, drive and need for completion
Teamwork & collaboration
·Fosters an inclusive working environment so that others can contribute effectively
·Supports colleagues in demanding situations, recognises the importance of well-being in self and others, accepts help and support from other team members
·Listens to the views of others and shows flexibility in working with collective decisions
People management and decision making
·Ability to lead and manage effective teams and create an inventive, responsible and generous team culture
·Strong focus on quality, performance and impact
·Coaches staff to reach their full potential
·Makes effective decisions on a timely basis
·Judgement and problem solving is based on identifying outcomes and victim focus
Communications and relationship management
·Communicate with energy and direction
·Ability to build strong and effective relationships with key internal and external stakeholders
·Promote and contribute to cross team working
·Speaks and writes clearly and effectively and in a timely manner, tailoring communication to suit the audience
·Maintains confidentiality
Delivering quality
·Self-starter with the ability to use initiative and judgement to identify problems and propose solutions
·Excellent organisational skills including the ability to manage multiple projects and meet tight deadlines
·Takes responsibility for own workload, acts on own initiative, seeks feedback from others, evaluates own performance and then acts upon it
·Tries out new ideas and ways of working and identifies and shares learning
Influence
·Inspires confidence and trust– demonstrating high standards of integrity, honesty and fairness
·Actively engages the knowledge, ideas and contributions of others
·Uses appropriate techniques to influence others
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
ID 1763 — Deputy Head of HR (Operations and Systems)
Human Resources | Family Action Head Office, London (N1) with hybrid or home-working
29.6 hours per week (part time)
£42,562 – £46,703 FTE (£34,050 – £37,362 based on 29.6 hours per week) per annum
Plus £3,062 Inner London Weighting (if office-based) or £384 (if home-working)
Permanent contract
Make a real impact on the people who support families across the UK. As our new Deputy Head of HR (Operations & Systems), you’ll shape high‑quality HR services and drive improvements that help our teams thrive.
This is a rare opportunity to lead a newly created function, modernise systems and processes, and strengthen our organisation for the future.
We are flexible about hours and where this role is based. You can work from our London office (N1) with hybrid working or from home. Home-based staff ideally travel to London once a month, but this is desirable rather than essential.
About Family Action & the Role’s Impact
Family Action has supported people through challenge, change and crisis for over 150 years. We protect children, support young people and adults, and offer direct, practical help to families and communities nationwide.
We see first-hand the power of family to shape lives, for better or worse, so we speak up for the importance of family in national and local policymaking, amplify family voices and represent the changing needs of families in the UK today.
As our Deputy Head of HR, you will lead our HR Operations & Systems function, ensuring the delivery of efficient, high‑quality HR services. You’ll oversee and continuously improve core HR processes, systems (including iTrent) and our Payroll relationship. This role blends hands‑on operational leadership with the strategic insight needed to strengthen governance, streamline processes and build overall effectiveness.
If you have significant experience leading HR Operations, Shared Services or HR Systems teams, we would love to hear from you. Your ability to optimise systems and processes, deliver through others and translate operational insight into strategic improvement will make you a strong candidate.
We Want You to Apply — Even If You Don’t Meet Every Requirement
Family Action is a supportive, inclusive employer. If you’re unsure about applying because you don’t meet every point on the Person Specification, please do apply — we value your skills, experience and values, not just checkboxes.
People‑focused, can‑do, excellence and mutual respect aren’t just words for us – they guide every decision we make. If these values inspire you too, you’ll thrive here.
Benefits:
- 30 days’ annual leave (pro rata) plus bank holidays
- Up to 6% matched pension contributions
- Flexible working options from day one
- Enhanced paid sick leave and paid family leave
- Eye care and flu-jab vouchers
- Cycle to Work scheme
- Ongoing professional development and high-quality training
Closing Date: Wednesday 29 April 2026 at 23:59
(We may close early if we find a strong candidate, so early applications are encouraged.)
All appointments are subject to satisfactory Safer Recruitment checks.
Our Commitment to Equality, Diversity & Inclusion
We welcome applications from all sections of the community and will make reasonable adjustments during the recruitment process and in the workplace. We particularly welcome applications from ethnically diverse communities, LGBTQIA+ candidates and candidates with disabilities as part of our commitment to increasing representation.
Candidates with a disability may apply under the Disability Confident Scheme for priority consideration if they meet the essential criteria.
We will reimburse reasonable travel costs for in‑person interviews.
Family Action typically appoints new starters at the starting point of the salary scale unless experience or exceptional circumstances justify a higher starting point.
We are ideally looking for someone who can join as soon as possible, but this is not essential — please apply regardless of your notice period.
Family Action is an award-winning national charity working from the heart of local communities across England and Wales.



The client requests no contact from agencies or media sales.
Contract Type: Fixed Term until 31/03/2030
Interviews: Tuesday 19th of May (online), Assessment centre in our Birmingham office - Wednesday 27th of May
As Head of Delivery for the West Midlands, you will lead and inspire teams across a richly diverse region, turning ambitious strategies into high-quality, life‑changing outcomes. Working across varied communities and geographies, you will shape and deliver complex delivery plans that respond to local need while aligning with national priorities.
You will combine strong data insight with deep listening, analysing demographic information, understanding regional cultural contexts, and partnering closely with local teams to design delivery that truly resonates. Your creativity and strategic thinking will ensure services are impactful, inclusive and rooted in the realities of each place.
This is a highly influential leadership role for someone who thrives in complexity, values collaboration, and is motivated by making a tangible difference. You’ll empower teams, drive continuous improvement and play a central role in delivering meaningful impact for young people across the West Midlands.
We're committed to Equality, Diversity and Inclusion and want our leadership to reflect the communities we serve. We welcome people who bring different perspectives and experiences and particularly encourage applications from those underrepresented in our organisation and sector, including candidates from Black, Asian and Minority Ethnic backgrounds.
What happens next?
Please submit a CV, and Cover Letter that includes your experience, transferable skills and motivation to work for The King's Trust! The Team will be in touch about the next steps shortly after the closing date.
Why do we need Heads of Delivery?
Last year, we helped more than 40,000 Young People, with three in four young people on our programmes moving into a positive outcome in work, education or training. The young people we help face a range of challenges, such as unemployment, mental health issues or some who have been in trouble with the law. We believe all young people should have the chance to succeed, and that young people are the key to a positive and prosperous future for all of us. We want to continue having a positive impact on young people’s lives, and we couldn’t do this without the important work of our Heads of Delivery!
Perks for working at The Trust!
- Great holiday package! 30 days annual leave entitlement, plus bank holidays. Office closure on the days between Christmas and New Year
- Flexible working! Where operationally possible, our roles require a combination of office days and working from home (please speak to the hiring manager about this particular role)
- You can volunteer for and/or attend events – The King's Trust Awards, Pride, active events, etc.
- In-house learning platform! Develop your skills for your career and your role
- Benefits platform! Everything from health and financial well-being support to discounts on your favourite restaurants, shops and cinemas.
- Personal development opportunities through our Networks – KT CAN (Cultural Awareness Network), KT GEN (Gender Equality Network), KT DAWN (Disability & Wellbeing Network), and PULSE (LGBTQIA+ Network).
- Fantastic Family leave! Receive 13 weeks of full pay and 13 weeks of half pay for maternity and adoption leave. Receive 8 weeks of full pay for paternity leave.
- Interest-free season ticket loans
- The Trust will contribute 5% of your salary to the Trust Pension Scheme
- Generous life assurance cover (4 x annual salary)
We believe that every young person should have the chance to succeed, no matter their background or the challenges they are facing.
The client requests no contact from agencies or media sales.