Head of delivery jobs
It's an exciting time to join the Age UK Legacy team - our Legacy Management team have been shortlisted for 'Legacy Administration Team of the year' in the Smee & Ford Legacy Awards.
Age UK is recruiting for a Senior Legacy Marketing Manager to lead a high-performing marketing team to plan and deliver, legacy marketing campaigns, managing budgets, performance analysis, pipeline development, and relationship management of our legacy supporters.
In this impactful role, you will take proactive accountability for the development and delivery of the legacy journey from prospect & considerer stage to pledger, creating bespoke journeys for our audience segments.
If you have solid experience in delivering integrated multi-channel marketing campaigns and have proven to be a motivated leader who can inspire others to achieve ambitious goals, we are keen to hear from you!
Please note that due to the Hybrid nature of this role, the successful applicant will be required to work from our central London office near Tower Hill, once a week (currently Thursdays) but more frequently if required. Travel costs to the London office are the responsibility of the postholder and are not covered by the charity.
Age UK Grade 4L
Must haves:
The below competencies will be assessed at the indicated stage of the recruitment process:
Application = A, Interview = I, Test = T, Presentation = P
Experience
Solid experience in delivering integrated multi-channel marketing campaigns, utilising the most effective channel mix to ensure we're targeting the right individuals with the right message at the right time. A, I
Proven experience in delivering legacy and/or mid-value individual giving programmes, including prospecting, pipeline development, and relationship management A, I
Experience in growing supporter lifetime value through effective stewardship and engagement strategies. P
Skills and Knowledge
Strong leadership skills, with the ability to manage and inspire a team to achieve ambitious goals. A, I
Experience of using data and insight to drive performance optimisation and improvement. I, T
Excellent project management skills, with the ability to plan, prioritise, and manage multiple campaigns simultaneously. A, I
A strong understanding of Fundraising Codes of Practice and Guidelines A, I
Personal attributes
Demonstrate empathy and understanding for the issues faced by older people A, I
Build collaborative relationships with both internal stakeholders and external partners, including agencies and fulfilment partners, to maximise campaign impact. A
Build collaborative and productive relationships with key stakeholders across the organisation, including Brand, CRM, and Individual Marketing to enhance supporter lifetime value and opportunities for cross marketing and building internal understanding of legacies. A, I
Build positive and collaborative relationships across the Age UK network including nations and local Age UKs to promote gifts in wills. I
What we offer in return
- Competitive salary, 26 days annual leave + bank holidays + annual leave purchase scheme
- Excellent pension scheme, life assurance, health cashback plan and EAP
- Car Benefit Scheme, Cycle to Work Scheme and Season Ticket Loan
- Techscheme - buy any tech from Apple or Currys, up to £1000, and spread the cost over 12 months, interest free
- Blue Light Card Scheme
- You Did It Awards – recognition awards from £100-250.
Additional Information
Supporting statements and anonymisation
Candidates are expected to provide a supporting statement that explains how they meet the competencies annotated with an 'A' in the job description, to assess suitability for the position. Age UK acknowledges and accepts that AI may be used to support the application; we do expect candidates to personalise experience, knowledge and skills and failure to do so, may result in your application being rejected.
CVs will be anonymised by our recruitment system when you apply for a role. Our system is unable to anonymise supporting statements. Please could you remove any personal information including your name before you upload to support our inclusive recruitment process. All equalities monitoring information is also anonymised and not shared with the hiring panel. Your name and address will only be known to us if invited for interview.
Equal opportunities & Disability Confident Scheme
Age UK is an Equal Opportunities employer and positively encourages applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. Age UK is a Disability Confident Scheme employer. Due to high numbers of applications received, Age UK reserves the right to limit the overall number of interviews offered, and therefore, it may not always be practicable or appropriate to interview all disabled people that meet the minimum criteria for the job.
Reasonable adjustments
Disabled job seekers can access reasonable adjustments at any stage of the recruitment process. All requests for reasonable adjustments are considered on a case-by-case basis, in collaboration with the disabled job seeker to best meet their needs, by contacting Disability disclosures will be kept confidential and only shared on a need-to-know basis to support the implementation of adjustments. Disclosures will not be used to inform hiring decisions.
Age UK is able to provide Skilled Worker sponsorship for eligible roles only. If this applies to you, please contact the recruitment team to discuss. If the role is not eligible for Skilled Worker sponsorship you will need to have a pre-existing Right to Work in the UK.
Age UK is committed to safeguarding adults at risk, and children, from abuse and neglect. We expect everyone who works with us to share this commitment.
Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert at any time.
Age UK politely requests no contact from recruitment agencies or media sales. We do not accept speculative CVs from recruitment agencies nor accept the fees associated with them.
Director of Services
We are seeking an experienced Director of Services to work as part of the Senior Management Team to provide strategic leadership and direction for the organisation and deputise for the CEO as required.
You will be responsible for the Charity’s client-facing, free at point of access, service delivery operations, including Information, Advice and Advocacy, and Hospital and Community support services.
Position: Director of Services
Location: Hayes, London
Salary: £55,000 per annum
Hours: Full-time - 35 hours per week
Contract: Permanent
Benefits: Flexible Working, Hybrid Working, Compressed hours available, Job share considered/Part-time hours considered, Training and development, 5% pension contribution, Health plan with employee assistance and 24 hour support, 26 days annual leave (plus bank holidays) rising to 30 days, London Living Wage employer
Closing date: Midday, Monday 12th May 2025
About the role:
As Director of Services, you will be responsible for a wide range of services including Hospital services (A&E support, discharge and falls prevention), community services (activity groups, befriending, clubs), information and advice services (including benefits, housing, carers and statutory advocacy).
You will be responsible for ensuring all contracts and grants deliver to targets and provide services of the highest possible quality standards with demonstrable impact measures and feedback systems.
You will be a key member of our Senior Management Team (SMT), helping to develop and deliver on our new 5-year strategy, and contributing towards the annual business planning and budgeting processes.
Alongside our CEO you will be responsible for managing our external partnerships and third sector consortia. You will help to ensure we influence the priorities of our three local authorities and play a key role in the NHS transformation agenda across Northwest London. You will be based in a positive, creative and ambitious organisation, supported by a skilled SMT and responsible for a team of experienced managers.
Your key responsibilities will include:
• Provide strategic leadership, direction and development of all Age UK HHB Services, contributing to organisational strategy and the annual business planning process.
• To work with the leadership team to identify and resource development opportunities, and to ensure our activity is providing optimum impact to improve the lives of older people in the borough
• Line Manage and develop Head of Services, Service Managers and other staff as appropriate, including setting targets and monitoring performance by ensuring that regular supervisions and appraisals are carried out, and tackling any performance issues in line with policies and procedures.
• Ensure Age UK HHB staff and volunteers are provided with up-to-date information sources, including any changes in national and local policy. To ensure services achieve external and internal quality frameworks and best practice guidance and to drive efficient working practices.
• Develop and oversee systems for feedback from service users to ensure the work, ethos and culture of Age UK HHB are informed by older people.
• To ensure quality data is captured for all service delivery allowing us to measure reach and impact for effective performance management, overseeing the provision of monitoring reports and dashboards for funders and board
• To work with the CEO, Managers and Trustees to develop annual budgets and to ensure services and projects are delivered to budget.
• Work closely with external partners and commissioning/funding agencies to ensure that Age UK HHB delivers the range of services that are required and/or contracted, on time and on budget.
About you:
To be successful in the role you will need to be able to operate effectively in challenging times and a constantly changing working environment. Experience in successful leadership, managing people, organisational change and improving business processes to support the charity’s strategy will be essential to this role.
Essential skills and experience include:
• Educated to Degree level or equivalent, or substantial successful senior management experience.
• Proven experience as an inspirational and successful leader of teams of staff and volunteers.
• Substantial experience in effective management of time, tasks and projects.
• Demonstrable experience of working within and/or influencing change in health and social care services.
• Experience in designing, planning, leading and mobilising new or remodelled services from concept through to business as usual.
• Knowledge of the voluntary sector and its ways of working with knowledge and understanding of user involvement and empowerment.
• Knowledge and understanding of local health and social care structures.
• Excellent written and verbal presentation skills.
If you feel you have the necessary skills apply today!
The charity is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.
About the organisation:
Age UK Hillingdon, Harrow and Brent provides a wide range of services for around 15,000 older people across the three boroughs of North West London. We employ 100 staff and are supported by 180 volunteers. Our turnover is in the region of £3.5 million.
Other roles you may have experience with could include Deputy Service Manager, Service Coordinator, Head of Services, Service Lead, Social Care, Social Care Services, Health and Social Care, Programme Manager, Service Delivery Manager, Registered Manager, Registered Service Manager, Service Manager, Services Manager.
Turn2us is a national charity tackling financial insecurity and its structural causes. We work with co-producers and partners to provide people in financial crisis with the means and agency to get back on their feet, build resilience, move forward with their lives and thrive.
As an equal opportunities employer, we are committed to equity, inclusion and diversity and the value people from different backgrounds bring to a team. If, like us, you believe everyone has the right to have enough to live on, and you are ambitious about eradicating financial insecurity, join us and build your career with a charity dedicated to ensuring dignity and equity for all.
This role is critical in supporting the development of the charity’s learning and development strategy and embedding a knowledge culture at Turn2us by creating and delivering learning programmes and interventions.
This is a fantastic opportunity, as a brand new role, to build a robust training and learning framework to support our staff as by developing equitable and inclusive training to help embed a culture where learning is embedded with equity and inclusion in everything we do.
Reporting to the Head of Human Resources, you will tailor training design and content to meet the specific needs of the business, create engaging content that caters to diverse learning preferences, across groups of varying sizes / seniority levels. You will also aid in the delivery of inductions, support the review of annual appraisal and development planning and conduct regular evaluations to enhance training effectiveness, utilising data to identify areas for improvement where needed.
You will bring experience of training needs analysis and general HR practice, along with experience in developing practical training initiatives which have had a demonstrable effect on both organisational performance and culture. You’ll need strong analytical skills to be able to translate data and trends into strategy and actionable plans.
We offer flexible working patterns, both in terms of hours and remote working. Please note that all employees are required to work from the office a minimum of 4 days a month on a weekly basis.
Some roles may be required to be in the office more often than others and this will be agreed with the hiring manager upon starting at Turn2us.
Please note that all job offers are subject to 2 – 3 satisfactory references and a disclosure satisfactory to Turn2us from the Disclosure & Barring Service (DBS).
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Overall Goal: Ensure the effective development and implementation of global programs content that aligns with the charity’s objectives and resonates with a global audience under the direction of the Global Programs Manager.
Job Location: Remote working. The ability for on-site meetings at offices based in Eastbourne (BN21) or Milton Keynes (MK19) on an ad-hoc basis. The role requires occasional travel to support program delivery at events.
Hours: Up to Full-time: (37.5 hours: Monday–Friday).
Overview
The Maclellan Giving Together Foundation’s global engagement has reached a new season. As a Global Programs team, we roll out key initiatives across the globe that focus on equipping local ministries and releasing local resources to foster sustainable Kingdom growth. We also provide UK strategic grants that engage the church and para-church organisations. This is a dynamic, high-impact role, ideal for someone who is highly organised, relational and passionate about seeing the Kingdom flourish globally.
Job Summary:
We are seeking a dynamic creative Content and Campaigns Manager to oversee the development, implementation, and evaluation of our programme content across the globe. This role will work closely with the Global Programs Manager in the creation of key content and curriculums, strategising, delivering improvements, implementing campaigns and optimising processes.
Key Responsibilities:
• Programme Development: To support the Global Programs Manager in ensuring the creation and execution of innovative programs that align with the charity's goals, for audiences both on-line and in-person.
• Content Planning: Use of various techniques to develop program plans e.g. storyboards etc.
• Content Creation: Write and edit engaging and concise short and long form copy for various content (e.g. workbooks, animations, scripts, training guides), working with creatives/stakeholders as necessary.
• Consistency: Maintaining a consistent style, quality, and tone of voice across all content.
• Implementation: Coordinate with various stakeholders in the delivery of programs, including addressing translation requirements and contextualising a particular region.
• Localisation: Ensuring content is culturally appropriate and effective.
• Evaluation: Monitor and analyse programme performance, collaborating with the Event Managers to provide insights and recommendations for improvement.
• Content Distribution: Managing content distribution to ensure strong traction and engagement.
• Content Campaigns: Develop and manage comprehensive communication campaigns, including digital, social media, and email marketing as required.
• Process Optimisation: Streamline on-line and in-person programme processes related to program development and delivery.
• Reporting: Generate detailed reports on program performance and progress.
• Any other related activities as directed.
Occupational Requirement:
The candidate must have an active Christian faith.
Because The Maclellan Giving Together Foundation supports the Christian sector, the nature of the work requires that this post holder has an active faith in Jesus under the Equality Act 2010, Part 1, Schedule 9.
Experience:
• Have experience in a church/charity or professional environment (Essential)
• Strong understanding of and commitment to the Foundation’s mission (Essential)
• Proven experience in content creation, a strong track record of successful project management, and the ability to manage multiple projects simultaneously (Essential)
• Has an understanding of the Church scene (Essential)
• Excellent written and verbal communication skills, with the ability to convey complex ideas clearly and effectively (Essential)
• Strong creative thinking and problem-solving skills, with the ability to develop innovative ideas (Essential)
• Ability to work collaboratively in a team environment, with strong interpersonal skills (Essential)
• Professional in appearance and a desire to constantly improve and grow (Essential)
• Willingness to be flexible in their working hours with occasional travel and overnight stays (Essential)
• Experience working across geographical boundaries. (Desirable)
• Additional language (Desirable)
• Experience using design software e.g. Adobe (Desirable)
• Proficiency in using analytics tools and techniques, with the ability to interpret data and make informed decisions (Desirable)
Qualifications:
• Education: Bachelor's degree preferred or equivalent experience (Essential)
• Technical Skills: Familiarity with content creation software, CRM systems, and email marketing software (Desirable)
Benefits:
• This is up to a full-time position (Monday-Friday)
• Start as soon as possible
• Permanent position offered subject to a successful 6-month probationary period
• Salary £40-45K, depending on previous experience
• Holiday entitlement is 20 days pro rata, per annum (plus bank and statutory holidays and 3 days Christmas closing)
• Pension contributions via auto-enrolment to NEST
• Occasional evening and weekend work may be required for event support
The client requests no contact from agencies or media sales.
You will be from come from a background involving the creation and management of fundraising products, projects and/ or appeals, most likely within the charitable sector. You will have an outcome-focussed approach, with experience of managing multi-disciplinary fundraising teams. We would expect an understanding of preparing organisation- and project-level cases for support, and that you are comfortable with achieving financial and non-financial targets – and supporting team members to do the same. You will be a great communicator with a personable style who can work with many different people across the wonderful variety of geography, business development and activities of the Wildlife Trust.
You will enjoy actively challenging the status quo to find new ways of doing things, looking for good practice and solving problems as they arise. This is a new role which will evolve following your appointment so you should be excited by the flexibility and opportunities to take an innovative approach.
Who we are
North Wales Wildlife Trust is one of 46 Wildlife Trusts working across the UK. With the invaluable support of volunteers and members we manage 35 nature reserves in north Wales. We also work with other organisations and landowners to protect and connect wildlife sites across the county and inspire local communities and young people to care for wildlife where they live.
We care for wildlife. We work for nature’s recovery. We bring people closer to nature.




The client requests no contact from agencies or media sales.
The Volunteer Relationship Manager will play a crucial role in overseeing and optimising the volunteer programme within the College of Paramedics.
With a focus on enhancing volunteer relationships and strengthening organisational capabilities, you will lead strategic initiatives to help to create a positive, productive, and rewarding experience for volunteers while maximising their contribution to our strategic objectives.
The Volunteer Relationship Manager will be required to:
- Recruitment and Onboarding – Develop best practice volunteer recruitment strategies, conduct interviews and volunteer screening and organise required induction sessions
- Volunteer Management – Match volunteers with appropriate roles, coordinate schedules and maintain the volunteer database
- Support and Development – Provide ongoing support to volunteers, identify opportunities for skill development and address any concerns
- Recognition and Retention – Implement volunteer recognition programs and events, developing strategies to improve volunteer retention rates and gather feedback from volunteers to enhance their experience
- Policy and Compliance – Ensuring volunteer activities comply with relevant laws and regulations, develop and updating volunteer policies and conduct risk assessments for volunteer roles
- Reporting and Evaluation – Track volunteer impact and prepare reports to identify effectiveness of the volunteer programme
- Collaboration – Work closely with all departments to integrate volunteers effectively and build relationships with external organisations for potential partnerships
- Diversity, Equity and Belonging
- Inspire and enable paramedics to participate in the profession within an environment based on safety, collegiality, inclusiveness, mental and physical wellbeing, and innovation
- Review activities in relation to the role to ensure alignment with the College of Paramedics ‘Belonging and Inclusion’ Strategy
- Ensure diversity equity and belonging is an integral aspect of volunteers
Qualifications and/or Knowledge (essential)
- Be educated to degree level or equivalent through experience
- Knowledge of best practices in volunteering, safeguarding, and inclusion
- Commitment to keeping up to date with best practice in volunteering and ensuring compliance with latest legislation
Experience (essential)
- Have proven experience in volunteer management and implementation of volunteer programmes
- Have experience of successfully managing a project or team
Experience (desirable)
- Experience of working in the voluntary sector, NHS, or public sector
- Experience of working in a membership organisation
Aptitude and Abilities (essential)
- Strong ability to recruit, train, and support diverse groups of volunteers
- Have demonstrable and evidenced leadership skills and the ability to enthuse and motivate individuals.
- Be able to manage a delegated budget and contribute to financial planning and budget setting activity
- Have the ability to think strategically and to develop and present plans clearly
- Be able to manage multiple work-streams, conflicting priorities and an ability to meet deadlines
- Be able to collect and analyse data from IT systems, reports and research to measure volunteer impact
- Have evidence of well developed communication skills (written, verbal and digital) with the ability to
engage with a wide range of stakeholders
Values
- Be self-motivated and have personal drive, integrity, and adaptability, with the ability to work flexibly, under pressure and to deadlines, as required
- Be reliable with a high degree of personal integrity, acting with positivity, energy, and compassion to inspire those around them to achieve their full potential
- Flexible attitude to working hours
- Have a commitment to the aims and ethos of the College of Paramedics, demonstrating a passion and desire to lead positive developments and improvements in volunteer management within the College
- Have personal insight with regards to values and behaviours and the impact on others, with the skills to build relationships and create a shared vision
Other (important)
- Be eligible to work in the UK
- Be able to work remotely as necessary and be willing to travel as required, to attend meetings or support College events across the UK or attend the College head office in Bridgwater, Somerset
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Civitas Recruitment are delighted to be working with a fantastic Diocese based in Westminster. The Diocese is a faith-based charity and one of the leading Catholic Dioceses in the country delivering their charitable mission through their network of 208 schools, 212 parishes and hundreds of social justice initiatives. An exciting opportunity exists for an Individual Giving Manager to join the team. As Individual Giving Manager, you will lead on the planning, coordination and delivery of the charity’s three major annual appeals. The Cardinal’s Appeal, The Priest Training Fund Appeal and The Sick & Retired Priests Appeal. This is a multifaceted role that will require strong project management skills with strong Marketing and Communications skill set.
The postholder will organise and manage the events associated with these appeals, ensuring effective promotion, engagement, and delivery. You will also support and deliver additional ad hoc fundraising events as required. This is a full-time, permanent role, hybrid, based in Westminster.
Who are we looking for?
Ideal candidates will have previous experience of delivering fundraising activities or alternatively previous experience of events management and marketing. With excellent project management skills, you will be able to deliver on marketing projects ensuring quality of output and under budgets and agreed timescales. You will be comfortable in using data sets and CRM systems as well as developing strong relationships with donors and prospects. Excellent interpersonal awareness and communication skills with the ability to listen and understand the needs of others is essential for this role.
If the above role description sounds of interest and you feel like you meet the criteria; please apply immediately or for further information, please contact Syed at Civitas Recruitment for a full JD and informal discussion. Early applications are encouraged as we will be reviewing on a rolling basis.
HR Advisor
Salary£32,000.00 per annum
LocationHome Based
Weekly Hours35
The Vacancy
Job Title: HR Advisor
Location: Home Based
Salary: £32,000.00 per annum
Weekly Hours: 35
Reference: YMC1095697
There’s a new opportunity for an experienced HR professional looking to make a real impact in a values-driven organisation! YMCA England & Wales is seeking an accomplished HR Advisor to join our national People Services team, supporting our operations across England and Wales.
In this field-based role, you'll act as a trusted HR partner to retail managers and teams, offering proactive and expert advice across a broad spectrum of HR matters. From employee relations and absence management to training delivery and change support, you’ll be integral in driving positive employee experiences and upholding YMCA’s ethos and people-first culture.
About YMCA England & Wales:
YMCA England & Wales supports 83 local YMCAs, advocating for vulnerable young people by providing essential building blocks for a better life—like a safe home, guidance, friendship, and employment skills. We are committed to ensuring fairness and opportunity for all, and through our collective voice, we influence national policy and media to improve the lives of young people across the country.
What you’ll be doing:
- Advising managers on employee relations issues including disciplinary, grievance, and capability cases
- Monitoring absence, conducting welfare meetings, and managing Occupational Health referrals
- Supporting store teams through regular visits, building relationships and trust
- Delivering training sessions to upskill managers and promote HR best practice
- Supporting HR projects, change initiatives, and data reporting
- Collaborating with the wider HR team and deputising for the Assistant Head of HR when needed
Who we’re looking for:
- MCIPD-qualified or equivalent HR experience, ideally in a retail environment
- Strong knowledge of employment law and HR best practices
- Confident managing casework with a fair, empathetic approach
- Excellent interpersonal and communication skills
- Highly organised, self-motivated, and able to work independently
- Willing to travel frequently (full driving licence required)
Join us and help shape the future of HR in a mission-led organisation that makes a difference to communities across the UK. If you’re passionate about people and want to bring your HR expertise to a cause that matters — we’d love to hear from you
Our recruitment process is anonymised and candidates' names are hidden. We welcome and encourage job applications from people of all backgrounds, particularly those from disabled and Black, Asian and Minority Ethnic (BAME) candidates. Safer recruitment is important to us and the successful applicant will be asked to provide two references. They will also be required to complete a safeguarding self-declaration, safeguarding training and undertake a DBS check.
Group FP&A Manager | £450 - £500 per day (Umbrella) | Hybrid | London | 6-months +
For a large international organisation, we are recruiting an Interim Group FP&A Manager who will coordinate and produce consolidated financial plans, budgets, and forecasts. The Group FP&A Manager will contribute to planning activity and data across Finance, working closely with Regional Finance Directors to ensure consistency of all planning and forecasting. This role will report to the Director of Group Planning and Reporting and will lead, manage, and motivate a Financial Planning Analyst. This role is for a minimum of 6-months and could be extended.
Main Duties:
- Provide a financial planning, forecasting and management reporting service in the UK, Regions, and international business units across Group level.
- Deliver monthly MI reports
- Coordination and delivery of annual budget, quarterly forecasts and monthly re-forecasts
- Support multi-year planning
- Tracking and forecasting of financial KPIs
- Support the Director of Group Planning and Reporting in preparing reports for Exec on reporting and planning deliverables
- Lead continuous improvement of processes across monthly close, financial commentary and analysis and cash-flow forecasting
- Ensure the MI and forecasts are fit-for-purpose during a period of transformation and change
- Play a key role in the implementation of a new planning and reporting tool as part of a global finance transformation programme
- Set planning and forecasting timetables for the organisation
- Work closely with the Head of Strategic Planning and coordinate with the UK and Regional finance teams to ensure alignment of all financial planning activity
- Support strategy in the collation and consolidation of 5-year planning
- Development and rollout of multi-year planning workbooks and processes
- Work closely with Shared Service Centre in India, supporting the FP&A team in-country
- Lead, manage and motivate one Financial Planning Analyst
Person Specification:
- Qualified Accountant with proven Group-level FP&A experience including MI reporting
- Experience managing the annual planning and reporting calendar
- Ability to build budgets, forecasts, and annual plans at Group level
- Annual planning and reporting at Group-level
- International and multi-cultural company experience
- SAP experience, financial modelling, and advanced Excel
- Shared Services experience
________
As an employer, we are committed to ensuring the representation of people from all backgrounds regardless of their gender identity or expression, sexual orientation, race, religion, ethnicity, age, neurodiversity, disability status, or any other aspect which makes them unique. We welcome applicants from all backgrounds to apply and would encourage you to let us know if there are steps, we can take to ensure that your recruitment process enables you to present yourself in a way that makes you comfortable.
Sitting within the Supporter Led Fundraising (SLF) department, the Sporting Events Team at Alzheimer’s Research UK (ARUK) is responsible for securing over £3.5m income from individuals and groups fundraising through mass participation events including The London Marathon, International Marathons, The Great North Run, Threshold Events and more!
As one of two Sporting Event Managers, you will join a busy and successful team of 10 responsible for the delivery and optimisation of our events portfolio. We are looking for an exceptional individual, who will lead on the planning, project management and delivery of ARUK’s flagship third-party events, including London Landmarks, Own Place in Event Fundraising and challenge events.
This is a line management role, currently responsible for 4 direct reports and the strategic oversight of the events they manage. You will work closely with the other Sporting Event Manager to ensure consistency with supporter stewardship, manage budgets and support in financial planning, review team capacity and identify and manage priorities throughout the event calendar year, ensuring efficiency and a first-class supporter experience, with an overall goal of maximising income for dementia research.
You will be an integral part of the SLF Managers Team, helping drive our ambitious organisation growth and ultimately helping us find a cure. The role is managed by the Head of Sporting Events & Volunteering (HoSV).
Main duties and responsibilities of the role:
Line Management
· Line management of the high performing 2x Sporting Events Officers and 2x Sporting Events Executives; inspiring and driving their success to ensure they remain highly motivated in their roles, achieve their targets and play a key part in the performance of the wider Sporting Events Team, and Alzheimer’s Research UK.
· Monitor, review, and empower direct reports to ensure effective communication across the wider team and with key stakeholders e.g. volunteering, RFO’s and wider SLF.
· Support your direct line reports in their development, helping them to spot opportunities for growth.
Monitoring and Reporting
· Manage the Sporting team’s income and expenditure budget, including monthly reporting, and supporting HoSV with monthly reforecasts, and annual budget and operational plan setting.
· Review participation and income against event targets to track impact, ROI and cost income ratio and report back to HoSV regularly.
· Ensure the fundraising CRM (salesforce) is being used effectively to facilitate accurate supporter stewardship and financial reporting.
· Use data insights and trends to support the HoSV in budgeting, forecasting and event portfolio reviews.
· Continue to review and be willing to change Sporting Event Team processes and contribute to wider organisational process changes where necessary.
· Support the embedding of our CRM system: Salesforce, including writing processes and ensuring CRM best practice across the team.
Relationship Management
· Build and maintain excellent working relationships with our third-party event providers and identify new opportunities and ensure all avenues are being optimised for ARUK.
· Identify and steward alongside the Regional Fundraising Officers’ high-value supporters to ensure we are spotting opportunities beyond their current event.
· Work collaboratively within SLF, to ensure all fundraising opportunities are shared and communicated and resources are available.
· Work closely with the Marketing & Engagement Team to brief in marketing requirements, share trends, learnings, and results to optimise future activities.
· Work closely with managers from SLF Departments and work together as a management team to support on the strategic direction of ARUK, as well as deliver any tactical projects.
· Support and consult with any cross functional teams to deliver our third-party events portfolio.
Strategy & Operational Planning
· Work in consultation with the HoSV to develop the sporting events strategy and annual tactical plan for ARUK to continue to build income in this area.
· Work with HoSV to further develop our events strategy for 2026 onwards.
· Stay abreast of sector sporting events activity to ensure effective positioning and marketing of events.
Stewardship and Supporter experience:
· Plan and deliver an excellent communications journey for sporting event participants including exploring new technologies and how we can talk to our supporters in the way most effective and relevant to them- whether that be email, phone, face to face or SMS. Whilst also ensuring it aligns with wider stewardship goals with the charity and future cross-sell asks.
· Attend third-party events and oversee appropriate staff and volunteer representation to give the maximum brand presence and give the supporters the best possible event day experience e.g. Cambridge Half, London Marathon, London Landmarks, Great North Run and any other events where we need staff.
· Work with the wider SLF team to share best practise, ‘surprise and delight’ success and re-engagement activity to help drive long-term loyalty.
· Work with Regional Fundraising Officers, Philanthropy and Corporate Partnerships teams to pass over warm and relevant supporters at the best points in their individual stewardship journeys.
· Work alongside Data and Insights Teams to understand the potential lifetime value of our sporting events participants and ensure opportunities are developed for supporters to hold a long-term fundraising relationship with ARUK.
What we are looking for:
· Experience of delivering mass participation fundraising, in particular managing high-profile/ large third-party event partnerships
· Great knowledge and passion for building excellent supporter relationships and ensuring supporters feel valued and thanked appropriately.
· Good practice and understanding of GDPR and compliance.
· Supporter/stakeholder management experience.
· Project management experience.
· Proven track record of meeting or exceeding financial and non-financial targets.
· Line Management experience.
· Excellent CRM/database management skills.
· Excellent communication skills, both verbal and written.
· An ability to manage a busy and varied workload.
· First-class organisational skills.
· Excellent attention to detail.
· Skilled at building excellent relationships with internal and external stakeholders.
· A positive and contagious enthusiasm to inspire others.
· An approachable team player who is always seeking opportunities for collaboration.
· An interest in data analysis and financial aptitude.
· Flexibility to work unsociable hours and willingness to travel.
Additional Information:
Ways of working: As part of our Agile ways of working you will be required to work approximately 2 days a week from the office, which is subject to the requirements of the role and the business needs. Flexibility on where you work can be split between working from home and our office.
Roles that are classed as part of the Agile ways of working are not able to claim any costs for Mileage/Travel on Public Transport, Accommodation and/or Meals. This includes when attending the office for various meetings/events.
Our Office: Our office is at 3 Riverside, Granta Park, Great Abington, Cambridge, CB21 6AD.
Salary: Circa £43,000 per annum, plus benefits
Please download the Vacancy Pack on our website for more information.
The closing date for applications is the 5th May 2025, with interviews being arrange once shortlisting has been completed. Please indicate in your covering letter if you are unable to attend an interview on a certain date. We would encourage you to submit your application at the earliest opportunity, as on occasion we may have to bring forward the interview date and/or the closing date based on the needs of the business. Although a possibility, this will only happen in exceptional circumstances. Please indicate in your covering letter if you are unable to attend an interview on a certain date.
We value diversity and are committed to creating an inclusive culture where everyone can be themselves and reach their full potential. We actively encourage applications from people of all backgrounds and cultures, in particular those from ethnic minority backgrounds who are currently under-represented. Any offer of employment is however subject to you having the right to work in the UK.
As part of our commitment to being an inclusive employer and ensuring fairness and consistency in our selection process, we will handle your CV and application with the utmost confidentiality. While we strive to anonymise your CV where possible, there are certain sections, such as the application question, that cannot be fully anonymised. We kindly ask that you remove any personal information, including your name, when answering the application question. The hiring panel will not have access to your personal details, such as your name and address, until you are invited for an interview. Should you require any adjustments at either the application or interview stage, please contact us via our website.
How to apply: Please create an online account using our Online Recruitment Platform which can be accessed through our Job Vacancies page. You will be able to attach your CV to your application and track the status of your application.
About Alzheimer’s Research UK: Alzheimer's Research UK is the UK's leading dementia research charity. Our mission is to accelerate progress towards a cure. Today 1 in 2 people will be impacted by dementia, either through caring for a loved one, developing it themselves or tragically both. But there is hope.
There has never been a more important and exciting time in dementia research. With promising new drugs in clinical trials that slow the progression of the diseases that cause it, and revolutionary new ways to diagnose them on the horizon, we are now at a tipping point. Working with the smartest minds globally and across the UK, with industry and academia, Alzheimer’s Research UK is uniquely placed to invest in the very best research identifying barriers to a cure and knocking them down so that there are more and better treatments for everyone with dementia. For the first time in history, we can see a future where people with dementia can get a swift and accurate diagnosis, and effective treatments that could slow or even stop their disease. We stand for everyone affected by dementia. We stand for a cure.
In 2024, we were incredibly proud to be awarded a 3-star accreditation by Best Companies which recognises ‘World Class’ levels of workplace engagement. This is the second consecutive time; we have been awarded a Best Companies 3-star accreditation.
We were also listed in the prestigious Best Companies lists:
· 18th in the 100 Best Large Companies to Work For in the UK.
· 10th in the 50 Best Companies to Work For in the East of England.
· 2nd in the 30 Best Companies to Work For in the Charity Sector.
In addition, we were also shortlisted for a special award recognising the work undertaken on reducing our environmental impact.
In 2021, we were awarded the HR Management award by The Charity Times for our Wellbeing initiatives throughout the pandemic.
In 2020, we demonstrated our commitment to changing the way we think and act about mental health in the workplace and signed the Time to Change Employer Pledge.
ARUK really does look after its people, where you will be able to add value and make a difference.
To view further details about working for us and the benefits we offer, please visit Alzheimer’s Research UK
The client requests no contact from agencies or media sales.
£48,600 - £57,200 per year
Fixed term (6 months), full-time (37.5 hours per week)
Hybrid working with regular travel to our London Bridge Office
What the job involves
We’re looking for a Senior People Partner to join our busy and supportive People and Culture team. In this role, you’ll work closely with leaders and managers across the charity, offering expert guidance on recruitment, reward, and employee relations—all while championing our commitment to equity, diversity, inclusion and wellbeing.
You’ll oversee our approach to talent attraction, ensuring every stage of the recruitment journey is inclusive, efficient and engaging. From managing senior-level hiring to partnering with executive search firms, you’ll play a central role in bringing great people into the charity. You’ll collaborate with colleagues across Equality, Diversity and Inclusion, Learning and Development, and Volunteering to shape and deliver a recruitment strategy that removes barriers for marginalised groups—particularly Black men—and improves representation across the charity.
You’ll manage and support our Recruitment Advisor, working together to continuously refine our recruitment tools, processes, and practices in line with our broader people strategy. In addition, you’ll coordinate the delivery of a fair, transparent, and financially sustainable reward framework that aligns with our organisational goals and supports our ambitions around equity and inclusion.
Beyond recruitment and reward, you’ll act as a trusted partner to senior leaders and managers, offering practical coaching and advice on complex employee relations issues and people management matters. You’ll help ensure a consistent, compassionate approach across the charity, and build managers’ confidence to inspire inclusive, high-performing teams.
You’ll thrive in a fast-paced and people-focused environment, building trusted relationships with leaders, managers and colleagues across the charity. Your ability to navigate complex situations and offer practical, values-driven solutions will be key to your success.
What we want from you
We’re looking for a Senior People Partner who will bring solid experience in HR and recruitment—whether through a CIPD or REC Level 4/5 qualification or equivalent hands-on experience. You’re passionate about people, motivated to make a difference, and comfortable working in a fast-paced, evolving environment.
You’ll have in-depth knowledge of current employment legislation and best practice and experienced in building effective relationships with senior leaders, managers and employees, you’ll be skilled at managing complex employee relations cases. You’ll know how to approach people matters with fairness, care, and good judgement and is able to respond constructively to complex situations, supporting fair and balanced outcomes.
You’re someone who builds strong relationships quickly. Whether you’re coaching a manager, advising senior leaders, or supporting a colleague through change, you’re a trusted, approachable presence who communicates clearly and with integrity. Ideally, you’ll also have experience as a line manager.
You’ll have experience supporting recruitment from end to end and analysing recruitment data to spot trends and drive improvements. You’ll also have a good understanding of pay and reward, and how to make sure these approaches are fair, sustainable and aligned with an organisation’s goals.
Most of all, you care deeply about building inclusive, values-led workplaces where everyone feels supported to do their best work and creating a workplace where everyone can thrive.
Why work with us?
Every man needs to know about the most common cancer in men – prostate cancer. It’s a real and present danger that takes over 12,000 of our dads, grandads, brothers and friends each year.
Prostate Cancer UK is the largest men’s health charity in the UK. We have a simple ambition – to stop prostate cancer damaging lives. We invest millions in research to revolutionise testing, treatment and care. We’re blazing a trail to a screening programme that could save thousands of lives with regular, accurate tests for all men at risk. And we work tirelessly to spread the word about risk and offer specialist support to people living with the disease.
Work with us and you’ll see your efforts pay off as we give men and their families the power to navigate prostate cancer.
Our commitment to equity, diversity and inclusion
At Prostate Cancer UK we’re committed to righting health inequalities across the UK, starting with those faced by Black men. This includes ground-breaking research into Black men's risk and working with communities directly to overcome barriers to the diagnosis and treatment of prostate cancer. To make this happen, we're dedicated to being an inclusive, proactive organisation, as we strive to be Allies to Black communities. We’ll achieve this by advocating and working alongside those communities to promote change. We're also working to be Allies to each other, not only protected groups. In 2024, we launched our New Ally Ship Training Programme. All colleagues at Prostate Cancer UK will be trained to act and identity as an Ally.
We've also signed Business in the Communities Race at Work Charter, as a dedication to our Black health equity work and wider EDI priorities. As a signatory, we're responsible and accountable for driving positive change.
Ways of working
Our hybrid working approach combines the best of flexible working – a positive work/life balance, inclusive and accessible platforms, and online information at our fingertips.
Next steps
More information on what we offer, as well as the role, can be found on our vacancies page. Please download our job profile document (job description) with our ‘How to apply’ section sharing the key points to refer to in your application and to apply, please visit the website via the apply button.
The closing date is Monday 5th May 2025. Applications must be submitted by 23:45 UK time.
Interviews: Applications will be reviewed as we receive them, and interviews arranged on a rolling basis. We’re aiming to hold interviews on Thursday 8th May and Thursday 12th May 2025 — early applications are very welcome!
Prostate Cancer UK is a registered charity in England and Wales (1005541) and in Scotland (SC039332). Registered company number 02653887.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Join our team as a Communications Manager where you will be the voice of MSI UK!
Our Digital, Marketing and Communications team is expanding! We are looking for a passionate and pro-choice communications manager to join our team and support people accessing reproductive healthcare services in the UK.
Location: Hybrid (expectation to travel for team days/as business requires)
⌚ Contract Type: Permanent, 35 hours per week
Salary:
- Starting from £42,213.23 - £46,434.55 for base locations outside of London, dependant on experience and location
- Starting from £46,434.55 - £51,078.01 for base locations inside of London, dependent on experience and location
Role Overview:
As our Communications Manager, you will take the lead on internal and external communication activities, leading brand awareness strategic projects. You will work with departments across the organisation to share our work to improve access to reproductive healthcare and rights.
If you have a good understanding of issues affecting access to reproductive healthcare in the UK and are passionate about supporting people to access essential abortion, vasectomy and contraception care, we want to hear from you!
What can we offer you?
- Competitive family friendly benefits to support your family and working life
- Market leading Aviva pension provider up to 5% employer contribution
- Birthday Bonus with an additional day of annual leave dedicated to celebrating your birthday and long service recognition rewards programme
- Perks and discounts at over 4000 retail and hospitality outlets through the Blue Light Card
In addition to the perks outlined above, there are many more benefits alongside what is written above for you to enjoy. Find out more during your interview!
Key Responsibilities:
- Lead and manage internal and external communications activities.
- Collaborate with colleagues across the organisation to foster collaboration and ensure consistent messaging.
- Plan and execute successful communications strategies and plans.
- Act as a brand guardian, working closely with departments and external agencies on key publications (e.g., Safeguarding Report, Quality Accounts).
- Use initiative to drive communication projects forward and define communication strategies.
What we’re looking for:
- Proven track record in communications management.
- Excellent verbal and written communication skills.
- Ability to work autonomously and collaboratively.
- Strong project management skills.
- Experience in developing and executing communication strategies.
We have been providing NHS-funded and private abortion and vasectomy care through our network of local clinics across England for over 40 years.





The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
This role is ideal for someone who enjoys being at the heart of an organisation’s operations—helping to keep the corporate services running smoothly, so that our Education and Supporter teams can focus on delivering impact through our programmes.
Both nationally and internationally, public discussion and political debate are increasingly polarised and divided. Social media, fake news and new technologies such as AI can create echo chambers, where claims pass unchallenged, and different views are hard to find. The English-Speaking Union shows that there is a more constructive and collaborative path. The ESU was founded in 1918 to build greater understanding and friendships between people and nations. We are an educational charity with international reach, with an ESU in over 50 countries. Today our work is focussed on training young people in oracy – speaking and listening skills, in critical thinking and self-expression - to build skilful communicators and engaged citizens and leaders.
The English-Speaking Union and our work is more important now than ever.
he Corporate Services team provides essential strategic and operational support across the organisation. Our governance function oversees compliance, risk management, and performance frameworks. The finance team manages budgets, financial planning, and reporting. All of this contributes to effective decision making. We are also responsible for looking after our properties, which includes maintaining oversight of two commercial leases, and maintaining Dartmouth House which is a grade II* listed events venue and our Head Office in Mayfair.
Purpose of this role
The Business Support Administrator will provide high quality support to the Board of Trustees and its sub-Committees, and the Chief Operating Officer. This role will work closely with the Executive Assistant to the Director General.
Responsibilities and Expectations
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Provide high-quality administrative and organisational support to the Chief Operating Officer, helping to ensure smooth day-to-day operations.
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Coordinate the preparation and timely circulation of agendas, papers, minutes and action logs for Board and Committee meetings.
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Monitor and report on progress against Board and Committee actions, ensuring timely follow-up and delivery
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Support the delivery of the annual Board effectiveness review, gathering feedback and helping to implement improvements.
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Assist with the planning and delivery of the annual external audit, working with colleagues and auditors to meet key deadlines.
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Maintain key registers including the Gift & Hospitality Register, Declarations of Interest, and compliance trackers.
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Facilitate due diligence checks as needed, liaising with legal advisors to ensure accuracy and compliance.
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Maintain the organisation’s contract register, tracking review dates and supporting internal contract reviews and renewals.
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Deliver one-off projects and provide flexible support across the Corporate Services team as required.
Skills and Experience
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A track record of providing secretariat support, including minute taking.
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Excellent administrative skills, highly organised with very good attention to detail.
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A tactful and conscientious individual who can navigate through complex situations
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Understands the importance of maintaining confidentiality
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A good understanding of charity governance.
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Strong written and oral communication skills.
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A motivated self-starter who can quickly translate issues into solutions.
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A team player who can quickly build trusted relationships at all levels.
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Strong communication and interpersonal skills.
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Can confidently and professionally challenge and hold people to account.
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The ability to manage several projects simultaneously whilst working at a high standard.
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Excellent IT skills including Microsoft Office.
The client requests no contact from agencies or media sales.
Context and Background
The NSPCC’s commitment to fight for every childhood is only made possible through the support of people across the UK. Over 80% of the NSPCC’s vital work is funded by public support. We are committed to providing the best possible experience for our supporters and ensuring that a supporter centric approach is taken in all the work we do.
The Individual Supporters department is responsible for the largest single source of income for the NSPCC and we are committed to recruiting new supporters to help grow our income. The Direct Fundraising team has been established to ensure best practice and a high quality supporter experience through one-to-one fundraising channels.
We are looking for a self-motivated, enthusiastic and well-organised professional to join the team.
Candidates for this position should have experience and skills that cover:
- Highly developed written communication skills to understand, interpret and present complex information in a clear and persuasive way for a range of audience
- Well-developed ability to apply effective numeracy skills in entering and recording financial data, interpreting, analysing, and presenting financial data in clear and accurate format to meet desired outcomes
- Experience in using Windows based software packages including word processing, excel spreadsheets, e-mail and the internet, in order to deliver tasks and projects.
- Willingness to travel within the UK via car or public transport to conduct mystery shopping.
- Being dynamic and a team player is essential.
Join us at this exciting time and you’ll become part of a team that cares about the work they do and the people they work with. You’ll discover opportunities to grow, along with challenges and a shared purpose that’ll bring the best out in you. And you’ll get to find your own way to make a difference that means more, and that impacts millions of young lives. We want to ensure roles are accessible and inclusive of everyone, which is why the NSPCC offers a high degree of flexibility around ways of working.
Equality, Diversity and Inclusion (EDI) is at the heart of what we do. At the NSPCC, we understand how important it is that our workforce is representative of the people we support and who support us. We believe that every individual has the right to be their true self and to live a full life without prejudice, fear or barriers. This is the starting point for all our commitments and actions and underpins our commitment to be there for all children.
Job purpose
This role sits in our Direct fundraising Team within the Individual Giving department. The key purpose of the job is to:
- Support the Associate Head and Senior Fundraisers to continue to grow and develop face-to-face direct recruitment and telephone fundraising activity at the NSPCC.
- To work with Senior Fundraisers and Associate Head within the Direct fundraising team to deliver agreed campaigns in line with business requirements.
- Advocate and reinforce the team’s ethics and values across compliance, safeguarding, supporter experience and best practice fundraising.
- Enhance the supporter experience and protect the NSPCC’s reputation when working with professional fundraising agencies.
- Through mystery shopping, call listening and other activities, ensure all activity, by agency partners and relevant internal teams, is compliant with regulation, codes of practice and NSPCC policies.
- Monitor campaign performance and income, ensuring that campaign KPIs and metrics are reported accurately and consistently.
- Monitor expenditure, including financial processes such as raising POs, checking invoices and reporting against budgeted expenditure figures.
- Work with data, including checking data selections for telephone activity.
- Work effectively with other departments within Individual Giving, Communications and Fundraising Directorates and other functions within the NSPCC to maximise income for children. Also working with external agencies to deliver large scale campaigns.
- Work as part of a larger team to meet the same objectives and work effectively with other teams within the NSPCC to maximise income for children.
- Working on behalf of stakeholders and representing brand values in the work that you produce. Being dynamic and a team player is essential.
Main duties and responsibilities
- With the Associate Head of Direct Fundraising, agree and deliver face-to-face and telephone direct fundraising activities in line with the Individual Supporters department’s annual business plan and budget to enable the NSPCC to plan its activity and services.
- Work with the Associate Head to maximise the opportunities by which the fundraising activity can contribute to the NSPCC’s mission of fighting for every childhood over and above fundraising objectives.
- Be responsible for the development of relationships and delivery of income from potential supporters engaged through face-to-face activity
- Work with internal NSPCC support teams to set up new agencies and campaigns.
- Keep up to date on best practice and developments within the charity sector generally and particularly changes to fundraising regulations, compliance and codes of practice relating to direct dialogue fundraising. Updating existing or creating new processes and working with agencies to implement changes in activity.
- Work with internal compliance teams and external agencies to plan and implement a monitoring schedule in line with the most up to date codes of practice, guidance and regulations. This should include regular mystery shopping and call listening.
- To work with the Associate Head to maximise the opportunities by which the fundraising activity of the Direct Fundraising team can contribute to the NSPCC’s mission of ending cruelty to children over and above fundraising objectives.
- To carry out research through a range of sources, including the Internet, Intranet, publications and other external contacts, including other charities, in order to obtain relevant information that can contribute to the fundraising activities of the Direct fundraising team.
- To work cross-functionally to ensure that fundraising activities are managed and developed in a way that maximises income for the NSPCC.
- To undertake specific fundraising projects and activities as necessary or as required to support the department’s fundraising as a whole.
Responsibilities for all staff within the Income Generation directorate
- A commitment to safeguard and promote the welfare of children and young people.
- To update databases and supporter information systems on a regular basis in line with Data Protection legislation and NSPCC policy and procedures.
- To actively participate in regular department and team meetings, contributing to strategy, discussions and decisions which will be beneficial to the Directorate and wider NSPCC activities.
- To adhere to all the NSPCC’S service standards, policies and procedures.
- To evidence an understanding of and commitment to the demonstration of NSPCC’s values.
- To maintain an awareness of and comply with NSPPC data protection regulations and to ensure currency of changing GDPR regulations.
- To be responsible for personal learning and development, to support the learning and development of others and the whole organisation.
- To work in a manner that facilitates and encourages inclusion.
- To be pro-active in identifying ways to improve personal and team performance.
- To maintain an awareness of own and others’ Health and Safety and comply with the NSPCC’s Health and Safety policy and procedures.
- To take personal responsibility for keeping up to date with NSPCC work to end cruelty to children, including securing updates on project and service developments and general NSPCC news.
Key Relationships - Internal
- Reports to Associate Head – Direct Fundraising.
- A member of staff in the Direct Fundraising team, within the wider Individual Supporters department.
- Work with Compliance Team to mitigate risk and ensure compliance in face-to-face activity.
- Work with Finance Department to assist with reporting budget and reforecast all activity.
- Engage with staff in other NSPCC functions, as necessary to increase engagement between potential supporters and professional fundraisers to further fundraising relationships.
Key Relationships – External
- Work with a range of agreed agencies to engage the public through a supporter centric approach to fundraising, providing engaging content and materials, and ensuring that professional fundraisers align with our values and cause whilst maintaining high levels of compliance.
Person Specification
Skills and abilities
- Highly developed written and verbal communication skills to understand, interpret and present complex information in a clear and persuasive way for a range of audiences.
- Ability to collect data from various sources, analyse findings, identify opportunities, evaluate their viability and present findings clearly in a way that meets desired outcomes.
- Well-developed ability to build, manage and develop relationships with individuals within an organisation and externally and achieve objectives through these relationships.
- The ability to plan, monitor and implement projects/events/initiatives to agreed deadlines often with conflicting priorities.
- An ability to organise and plan own work, identifying conflicting demands and establishing clear priorities in order to meet agreed objectives.
- Well-developed ability to apply effective numeracy skills in entering and recording financial data, interpreting, analysing, and presenting financial data in clear and accurate format to meet desired outcomes.
Knowledge and experience
- Experience in using Windows based software packages including word processing, excel spreadsheets, e-mail and the internet, in order to deliver tasks and projects.
- A personal commitment to ending cruelty to children.
Personal characteristics
- Commitment to apply NSPCC’s values and behaviours to all aspects of work.
- Willingness to travel within the UK via car or public transport to conduct mystery shopping and to work flexibly in approach to work and/or work time requirements.
Safer Recruitment
As an organisation, we are committed to creating and fostering a culture that promotes safeguarding and the welfare of all children and adults at risk.
Our safer recruitment practices support this by ensuring that there is a consistent and thorough process of obtaining, collating, analysing and evaluating information from and about candidates to ensure that all persons appointed are suitable to work with our children and adults.
The recruitment and selection of our people will be conducted in a professional, timely and responsive manner and in compliance with current employment legislation, and relevant safeguarding legislation and statutory guidance.
Our principles:
- Always seek to recruit the best candidate for the role based on merit including their skills, experience, motivation and competencies. Our robust recruitment and selection process should ensure the identification of the person best suited to the role and the organisation.
- Committed to diversity and equality of opportunity and will interview all applicants (internal and external) who self-declare at application as having a disability and who meet the minimum requirements in the person specification of the vacancy they are applying for.
- We will make reasonable adjustments at all stages of the recruitment process in order to enable successful candidates who declare disabilities to start working or volunteering their time with us.
- Any current member of staff or volunteer who wishes to apply for vacancies and is suitably qualified will be considered and addressed fairly and objectively based on their merit.
- As an organisation committed to safeguarding, we will ensure all under 18’s joining the organisation will have ongoing risk assessments to ensure their role and activities are safe and appropriate
- All documentation relating to candidates will be treated confidentially in accordance with the GDPR legislation.
We are recruiting for Paid Media Specialist to join our team in London; the scope on this job involves….
Job Title: Paid Media Specialist
Location: Homeworking with the requirement to occasionally work at our Head Office (Vauxhall)
Salary: £38,674.05 per annum
Contract type: Full-time, Permanent
Hours: 37.5
Do you have experience managing paid media campaigns at both the strategic and practical delivery level, using your creativity to drive financial giving and advocacy actions?
Are you good at working with others, acting as an organisation’s expert in paid social, programmatic, PPC and display - ensuring campaigns are tracked, paced and optimised for maximum return?
Do you want to use your ‘superpowers’ to make a real change to the lives of women and girls?
If the answer is yes to all the above, then Refuge wants to hear from you!
We’re looking for our next Paid Media Specialist to join our high performing Digital Mobilisation and Engagement team at Refuge. You will be responsible for designing and implementing digital acquisition and paid media strategies that grow our supporter base, increase income and win campaigns. You’ll support teams across the organisation by providing specialist knowledge of digital paid media to improve the overall effectiveness and efficiency of our digital programme. An expert in digital acquisition and advertising, you’ll be experienced at setting up integrated campaigns across paid social, programmatic, PPC and display - ensuring campaigns are tracked and optimised for maximum return. You’ll also bring comprehensive knowledge of digital best practice and regularly stay on top of emerging trends, threats and opportunities.
As Paid Media Specialist, you’ll play a crucial role in facilitating the team’s aim to grow Refuge’s supporter base to half a million engaged supporters over the next three years. You will also work closely with other teams such as Campaigns, Policy and Public Fundraising, enabling our ambition to change attitudes and policies around domestic abuse, and raise funds to support Refuge’s vital work through digital acquisition and mobilisation.
This is a fabulous opportunity to join a fast-paced and energetic team. Refuge offers a variety of exciting opportunities to learn, develop and grow in your career. We recognise the value everyone brings to the organisation to achieve our aims and are dedicated to developing and rewarding our staff. We want kind and empathic people to work at Refuge, who believe in equality, diversity, and inclusion, are experts in their area of knowledge, want to make a positive difference and improve the lives of the women and children we support.
If this sounds like your next role, please apply today.
Closing date: 9am on 12 May 2025
Interview date: 19 May 2025
Benefits
URefuge offers a variety of exciting opportunities to learn, develop and grow in your career. We recognise the value everyone brings to the organisation to achieve our aims and are dedicated to developing and rewarding our staff. More details of our benefits can be found in Job Information Pack.