• Are you looking for volunteer roles ?

    Go to volunteering section

123

Permanent Head Of Development Jobs

Job Alerts On

No alerts left

Get job alerts sent straight to your inbox.

*Please enter a valid email

You haven't selected any filters. To create a tailored job alert, select your filters first.

Oh no!

By clicking 'Create alert' you agree to the Terms and Conditions applicable to our service and acknowledge that your personal data will be used in accordance with our Privacy and Cookie Policy and you will receive emails and communications about jobs and career related topics.

You will now get the latest from this search sent to your inbox.

Verify your email address and start receiving the latest job recommendations. Sign in or create an account to start managing your alerts.

A job alert for this search or a similar search term already exists. You can manage your job alerts by clicking here:

Top job
Sovereign Network Group, England (Hybrid)
£35,000 - £40,000 per year
We're pleased to have an opportunity for a Customer Support Team Leader to join our team on a full time permanent basis.
Posted 6 days ago
Top job
Coram, Bloomsbury (Hybrid)
£40,000 per year
Lead Music Therapist Coram Contract: Permanent, 28-35 hours days per week, 4-5 days per week Location: London
Posted 3 days ago
Closing in 5 days
Concordis International, Bangui (On-site)
€45,000 - €60,500 per year
Central African Republic Country Peacebuilding Manager
Posted 1 week ago
Closing in 6 days
Princess Alice Hospice, Esher, Surrey (On-site)
£41,166 per year
Posted 2 weeks ago
Single Homeless Project, Multiple Locations (On-site)
Starting at £38,369.69 and rising incrementally to £41,528.80 per annum
Play a vital role in providing effective leadership in assessment, support and move on to the young people we accommodate
Posted 1 week ago
Closing in 7 days
Charity People, Remote
Up to £40000 per annum
Posted today Quick Apply
Whittington Health Charity, Multiple Locations (Hybrid)
£34,089 - £41,498 per year, including HCAS (London Weighting)
Posted 1 week ago
Closing in 4 days
NFP People on behalf of Stroke Association, Remote
Circa £42,000 pa (inner £3,950 pa / outer £2,100 pa) may be applied
Posted 1 week ago
Closing in 4 days
Harris Federation, Croydon (Hybrid)
£45,000-£55,000 + Benefits including LGPS
Posted 1 week ago
United Learning, Multiple Locations (On-site)
£37,000 - £41,000 per year
Posted today
Closing in 3 days
Starlight Children's Foundation, W6, London (Hybrid)
£35,000.0 - £42,000.0 per year
Exciting opportunity for a dynamic, solution focused finance professional to join our central team as Finance Manager.
Posted 1 week ago Quick Apply
Page 6 of 9
England, United Kingdom (Hybrid)
£35,000 - £40,000 per year
Full-time
Permanent
Job description

At SNG, we're committed to creating safe, provide quality, affordable homes in happy, successful communities that leave a lasting, positive impact on our customers' lives. Our approach revolves around putting the customer first, ensuring every interaction is handled with care, respect, and inclusivity.

We're pleased to have an opportunity for a Customer Support Team Leader to join our team on a full time permanent basis.

You'll be based in our office in Newbury, with the flexibility to combine home working .

The Role

Your role will be to inspire, lead, and motivate a dedicated team of circa 8 Customer Support Advisors. Your role will be pivotal in ensuring the delivery of consistent, high-quality service across all channels, embodying our commitment to 'right first time' outcomes and customer satisfaction

Key responsibilities:

  • Contribute to the overall annual budget setting process and any devolved budget.
  • Drive continuous improvements to streamline processes/ways of working
  • Monitor performance in real time of your team, ensuring they both individually and collectively achieve agreed service and quality levels
  • Recognise and reward great performance and values examples, as well as managing underperformance and absence
  • Contribute to embedding digital channels, focussing on streamlining processes to make it easier for customers

Knowledge and skills:

  • Proven experience in leading and managing dynamic Customer Support teams 
  • Strong communication, active listening, and decision-making skills
  • Evidence of excellent customer service achievements
  • Demonstrated excellence in customer service and stakeholder management
  • Ability to recruit, nurture, and develop professional teams to deliver impactful customer strategies
  • Knowledge of data management processes and industry standards
  • Commitment to personal and professional development

Interviews will be held week commencing the 8th July. 

What you'll get from us

We have some fantastic benefits on offer at SNG, including:

  • £450 flex-pot annually, discounted shopping & cycling scheme
  • 25 Days Holiday + Bank Holidays (with an extra day every year up to 30 days)
  • Company pension scheme matched up to 12%, life cover at 4x your salary
  • Flexible working - we're committed to giving people flexibility as widely as possible
  • Options for private medical insurance, dental insurance & critical illness cover

At Sovereign Network Group, we are passionate about inclusion for all and creating a workplace where everyone can thrive. We are committed to our Equality Diversity and Inclusion strategy and believe that you can truly be yourself at Sovereign. Take a look at our careers site to learn more about us and our values.

This is a great opportunity to join the team as we progress through an exciting period of change. What we do makes a real difference to people's lives and by joining us you can share the satisfaction of doing something that really matters.

Application resources
Posted by
Sovereign Network Group View profile Company size Size: More than 1000
Posted on: 11 June 2024
Closing date: 30 June 2024 at 10:15
Job ref: 6239
Tags: Management

The client requests no contact from agencies or media sales.