Head of digital engagement jobs

Join Molly Rose Foundation as our new Supporter Care Officer. We’re looking for a target-driven, ambitious and well-organised person, who is proactive, enjoys a varied role and wants to help create change and save young lives.

Molly Rose Foundation was founded following the death of 14-year-old Molly Russell. At Molly’s inquest, a coroner ruled harmful online content contributed to her death. That’s why we’re working to create a safer online world and to connect young people with the help and support they need to stay safe and well.

As Supporter Care Officer you’ll help to build our fundraising activities by working closely with the Head of Fundraising and Partnerships to grow, diversify and sustain our income generation. You’ll provide excellent care and guidance to our supporters and create plans to grow our activities across individual giving, challenge and community fundraising. We’re in the early stages of growth and this new role offers an exciting opportunity to help build a fundraising department from the ground up.

You’ll have some experience in fundraising and/or the charity sector and will be keen to develop your skills and work across multiple functions in a small, fast-moving team. Alternatively, you might be looking for an entry route into fundraising as a career path and have suitable transferable skills and a growth mind-set.

You’ll be excited by the challenge of helping to build our fundraising department from the start point, and driven by the opportunity to facilitate change that really counts in the long-term. We'll help to be the best you can be in this role and will provide a supportive and progressive environment for you to flourish in as the charity grows. 

We offer a competitive package that includes:

• 27 days annual leave plus 1 volunteering day, rising to 30 days holiday after three years’ service;
• Annual leave buyback scheme, with the option to purchase up to 5 additional days;
• Employee pension scheme;
• £500 employee wellbeing budget;
• We welcome applications from diverse range of applicants as well as flexible working request

For more information, please read the detailed role descriptiong by clicking the file link below.

How to apply
Thank you for your interest in the Supporter Care Officer position. To proceed with your application, please send us your CV (no more than 2 x A4 sides) and a cover letter (no more than 2 x A4 sides) outlining your suitability for the role. Please try not to rely too heavily on AI as it makes your application less authentic. Additionally, we kindly ask that you complete the screening questions and equal opportunities form provided as part of the application process.

Please submit your application via the Charity Jobs website.

Application closing date: Wednesday 30 July 2025 (5.30pm)

Interview dates: Tuesday 12 and Wednesday 13 August 2025

Overview

This role offers the opportunity to plan, create & deliver a variety of communications, leading on design and digital deliverables across internal & external channels for Glass Door Homeless Charity.  

The Digital Communication Officer works in the Communications team, reporting to the Head of Communications & Fundraising and manage Glass Door design, web & socials.  

Through this role, we will deliver a robust plan of impactful and on-brand content, raising the profile of our work and ensuring we are known amongst existing and new audiences in London 

Job Spec 

Editorial & Design 

• Ability to produce fresh, emotive and informative content across print & digital platforms - including profiles of guests, news stories, blogs and speeches

• Lead on design and delivery across the organisation – digital & print: including posters, informative leaflets, presentations, graphics and images for social media, newsletters and website as needed 

• Work collaboratively across the organisation to solicit content from other members of staff, including caseworkers, operations and fundraising colleagues to support Communications’ strategic aims 

• Support the design of campaigns, appeals & events - working alongside the Head of Comms & Fundraising, and key members of the fundraising team to bring alive the vision of the campaign. 

• Co-lead on our work with content producers (photographers, videographers, designers, etc), ensuring content meets Glass Door’s standards and is signed off by appropriate staff members

• Maintain Sharepoint for digital content – including photos, social images, video and written content 

• Provide quality-control support (eg proof-reading and editing) on all materials outside of the Comms team and externally, ensuring all content, imagery and branding are consistent with house style and on brand 

• Create & deliver video content to support the digital strategy and on an ad-hoc basis 

Digital

• Manage and maintain all social media accounts in-line with Glass Door's social media guidelines, focusing on building awareness, driving traffic and increasing engagement

• Manage and update Glass Door's website in-line with the digital strategy and content planner 

• Co-develop & oversee a digital content calendar 

• Co-manage delivery of multiple/congruent campaigns, appeals and events to engage existing and attract new supporters, often working alongside key members of other teams including fundraising, operations and advocacy teams. 

• Support with digital marketing, working closely and collaboratively with the Marketing Officer, Head of Comms & Fundraising Team to plan, track and successfully deliver paid and organic digital journeys. 

• Monitor social media and advise key staff on any issues arising that could jeopardise the reputation of the charity, ensuring all Crisis Comms is managed in line with Crisis Comms Policy 

• Support the development and delivery of bi-monthly internal e-newsletters.

Monitor impact 

• Work closely and collaboratively with the Marketing Officer to ensure all conversions of paid promotion are tracked effectively and efficiently 

• Support the monitoring and tracking of website usage 

• Support the evaluation of social media and online reach, create monthly reports, and assist with evaluating the effectiveness of campaigns and appeals 

• Support the monitoring and tracking Google ads and analytics 

• Support the vision and production of a new website, ensuring it is on brand and meets our content and communication needs 

• Monitor, assess and report to relevant teams of our content performance to ensure our channels are hives of activity and relevant to our audiences. 

• Monitor and follow trends within digital and innovation to improve the organisation’s digital presence and activities 

Strategy 

• Co-lead on the planning and delivery of the Glass Door Communications Strategy – specifically on the digital and content plans 

• Support the delivery of Fundraising key deliverables – specifically on the digital content, stories and campaign key deliverables 

• Co-manage the Comms Team’s and cross org deliverables via project management platform monday(dot)com 

Events 

• Support co-ordination of events, by designing and delivering print and digital materials, online support to fundraisers, and representing the charity as needed in-person and online. 

Other

• Attend and participate in relevant team meetings, and other ad hoc meetings when necessary. 

• Undertake other ad hoc tasks as directed, such as assistance on Glass Door events and occasional administrative support to the CEO. 

• Carry out the functions of the post with proper regard to Glass Door’s Equal Opportunities Policy. 

Linking your strategic vision to organisational goals, you’ll devise integrated marcomms and engagement plans to deliver direct marketing initiatives that enhance our brand, engage and build a loyal supporter base, and meet income targets.

A key part of your role will be to amplify inspiring stories of the communities we work with in rural Africa. These stories are vital to evidence the impact that innovative agricultural practices and local support have on smallholder farmers who transform their livelihoods and lives. And what makes our communities uniquely different is their commitment to pass on their newly gained knowledge, skills and produce to fellow farmers, creating a powerful ripple effect of positive and sustainable change.

This approach to working together is also what binds our global teams. So as well as being a strong leader, you’ll also be proactive in collaborating across fundraising teams and adept at crafting internal and external communications to achieve our objectives.

This is a pivotal role that needs to confidently balance building the brand with attracting and retaining donors, and strategic leadership with hands on implementation. 

This is a new role within the Bereavement Support Service proactively engaging bereaved families with the support service, respond to bereavement support digital enquiries, working in a team to deliver and ensure anyone seeking advice and support on bereavement is given a high-quality service in a timely way.

The aim of this post is to provide consistent, high-quality emotional support via digital channels to bereaved families who seek support from the Lullaby Trust.

Main duties and responsibilities

1. Proactively engage bereaved families with the support service, respond to bereavement support digital enquiries, working in a team to deliver and ensure anyone seeking advice and support on bereavement is given a high-quality service in a timely way.

· Assist with the setting up of new digital channels to be used by the Lullaby Trust to answer and respond to bereaved families.

· To be the primary contact for the bereavement support digital services including WhatsApp, text, webchat and other social media channels.

· Proactively engage with bereaved families through social media and other online platforms.

· Ensure any safeguarding concerns are actioned in accordance with the organisations Safeguarding policy.

· Send materials to bereaved contacts, including bereavement packs and follow up emails and ensure all documents and databases are updated with each contact in line with the department guidelines, including Raiser’s Edge, Excel databases.

· Cover and answer the bereavement support helpline and online enquiries responding within the set guidelines and KPIs for the department.

· Ensure any messages on Bereavement Support Facebook Groups are monitored and advice is given via befrienders where appropriate.

· Attend face to face events for bereaved families including family days and memorial events when needed.

· Work with Income and Engagement Team around social media bereavement support content/posts.

2. Deliver and run live bereavement themed sessions on social media

· Run monthly live sessions on social media on bereavement topics/themes, responding to comments and messages during and after the sessions, ensuring anyone seeking ongoing support is responded to and referred to relevant services .

· Work with the Engagement Team to promote live session.

· Facilitate monthly remembrance sessions.

3. Ensure the bereavement support services are promoted to those bereaved and to professionals working with bereaved families

· Assist with the recruitment and facilitation of Bereaved Families’ Panel.

· Keep up to date with the bereavement support world including joining National Bereavement Alliance, Child Bereavement Network and research around grief and bereavement.

· Attend events as required to represent the Lullaby Trust’s bereavement support services.

4. Maintain accurate records throughout all services, complying with the organisation’s recording and reporting requirements

Maintain ongoing knowledge and training on the Lullaby Trust’s advice and the scientific knowledge behind this advice.

Collate statistics, as required on areas of work within the support services team.

Assist with the services’ evaluation and impact processes.

Provide other administrative support to the team as required.

Other:

Attend and participate with external supervision sessions, managerial supervision and team and organisational meetings.

Harris Hill is delighted to be working with a leading independent school in their search for a dynamic and strategic Head of Marketing and Communications. This is a fantastic opportunity to lead and shape the marketing and communications agenda at a highly respected institution, known for its commitment to academic excellence, co-curricular achievement, and outstanding pastoral care.

Working closely with the Director of Marketing and Communications, you will lead a talented and multi-disciplinary team across marketing, events and communications. Your mission: to enhance the School’s reputation, drive pupil recruitment and retention, and strengthen community engagement.

The ideal candidate will bring:

• A strong track record in marketing, communications and brand management
• Exceptional leadership and interpersonal skills
• A genuine passion for working in a values-led environment that places children and young people at its heart
• Experience developed within education, charity or non-profit environment highly desirable.

This role is a brilliant opportunity to join a forward-thinking, high-performing school community and make a significant contribution to its continued success and visibility.

• Location- Leatherhead, Surrey. During term time you will be in the office daily, in the holidays there can be more flexibility to work from home on ad-hoc days.
• £55,000 per annum
• Full-time, 35 hours per week
• Permanent, all year round (52 weeks)

Closing date: 9.00am, Monday 28 July 2025, however, please apply now, as applications will be reviewed on a rolling basis. Early applications are therefore encouraged.

As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.

Join Affinity Trust as Director of Quality Improvement and Compliance

• Location: Hybrid with frequent travel to our Head Office for Executive Meetings, and national travel to our support locations.
• Head Office: Thame, Oxfordshire
• Salary: £100,000 per annum
• Car Allowance: £6,200
• Governance: You will be the Nominated Individual and Caldicott Guardian

With the right support, anything is possible

We are looking for a collaborative and visible leader—ideally from within social care or a closely related sector—who has significant experience leading a Quality or Operations function across a large and diverse set of services. 

Through your engagement with regulators, networks, and professional bodies, you will bring external insight into the organisation and help us stay at the forefront of best practice in quality and compliance.

About us

We are Affinity Trust, a national charity with over 30 years' experience supporting children, young people, and adults with learning disabilities, autism, and other needs. 

With nearly 2,500 colleagues and services across England and Scotland, we are values-led, financially strong, and driven by a single purpose: supporting people to live their life, their way.

Why this role matters

This is a pivotal, high-impact role. As Director of Quality Improvement & Compliance, you will play a central part in shaping how we continuously raise the standard of support across Affinity Trust. 

You will lead our approach to quality, improvement and co-production — ensuring we have the systems, insights, and culture needed to deliver consistently excellent, person-centred support.

You will influence practice across our services by working in close partnership with operational leaders, providing the challenge, guidance, and support needed to embed sustainable improvements. 

You’ll also champion innovation—harnessing the potential of digital tools and outcomes measurement to improve how we understand, assess, and enhance the lives of the people we support.

Above all, your work will be vital in helping us live out our core belief: that with the right support, anything is possible. This role is key to Achieving More Together.

What you’ll bring

We're looking for:

• A proven, senior leader from social care or a similar regulated sector.
• Deep understanding of quality, compliance, and safeguarding in complex service environments.
• Strategic acumen paired with empathy, collaboration, and a values-driven approach.
• Passion for co-production, data-informed improvement, and empowering people to thrive.
• Experience engaging with regulators (CQC/Care Inspectorate), driving innovation, and leading high-performing teams.

 Benefits

• £100,000 salary + £6,200 car allowance
• 30 days annual leave + bank holidays
• Private healthcare, enhanced pension, life insurance, and Blue Light discounts
• Hybrid flexibility, national influence, and deep local impact

Ready to be part of something extraordinary?

Apply by: 27 July 2025
Interviews: 28 August 2025

For more information, please refer to the candidate pack attached to this advert. 

The post holder will work closely with the Head of Education and Development to support the delivery of BASHH’s broad programme of education and training. They will be responsible for the day-to-day administration of the STI Foundation and will provide executive support for the STI Foundation Steering Group and BASHH’s Education Committee.

They will also support the BASHH membership function to ensure that BASHH meets the changing needs of our members and drives forward the agenda for better sexual health and HIV care for all.

Joining at an exciting time for BASHH, the post-holder will ensure the continued integrity and credibility of BASHH’s extensive education and training offering, playing a significant role in equipping our world-class genitourinary medicine workforce to build, adapt to and influence change at a national and global level.

Title: Global Technical Lead - Digital Futures 

Location: Nigeria, Kenya, Ghana, Zambia

Contract: 12-month fixed term contract

Salary:  Local Terms and Conditions apply

Responsibilities

• Provide strategic technical leadership for a multi-country programme focused on digital skills development and employment for young people with disabilities, while advancing disability inclusion within workplaces and labour markets across East, West, and Southern Africa.
• Collaborate closely with fellow Global Technical Leads and implementing partners to ensure cohesive, high-impact delivery of programme objectives.
• Drive innovation by shaping and piloting new strategic initiatives that enhance the quality, relevance, and sustainability of Sightsavers’ work.
• Contribute to cross-organisational efforts in research, innovation, policy, advocacy, and communications, working in partnership with internal teams and external stakeholders.
• Represent Sightsavers at senior level as a subject matter expert in digital inclusion and the digital economy, participating in national, regional, and international networks, conferences, and sector platforms.

This is a highly varied and involved role, and the above is not an exhaustive list of duties or required professional skills. Please see the Job Description for full details.

Jobholder Requirements

Essential:

• Substantial experience leading and developing programmes focused on digital skills, training, and transition to employment, particularly in the Global South.
• Experience working within NGO or non-profit contexts, including managing donor-funded programmes.
• Proven ability to engage with a wide range of labour market stakeholders, especially the private sector, to improve employment and decent work outcomes.
• Strong understanding of current developments in AI and digital technologies and their implications for employment and labour markets in African and Global South contexts.
• Excellent spoken and written English, with the ability to produce detailed reports and deliver presentations.
• Strong analytical and strategic thinking skills, with the ability to plan from both programmatic and organisational perspectives.
• Excellent leadership, networking, and stakeholder engagement skills, with diplomacy and tact.
• Proven ability to collaborate across departments and work effectively within diverse teams.
• Experience developing and adapting technical guidance and programming tools.
• A clear commitment to disability inclusion, equality, and justice in digital and employment spaces.
• Willingness and ability to travel internationally for up to 12 weeks per year.

Desirable:

• Experience in advocacy for marginalised groups, particularly in disability inclusion.
• Proficiency in French.

Next Steps

To apply for this exciting new opportunity, please complete an application via our recruitment portal. We are particularly interested in learning of your motivations for applying.

As an equal opportunity employer, we actively encourage applications from all sections of the community. Sightsavers is a Disability Confident Leader and qualified people living with a disability are particularly encouraged to apply.

While we are confident that this role will go ahead, it is subject to final funding confirmation. We will ensure that all candidates are kept informed throughout the recruitment process.

Closing date: 20 July 2025

Purpose of the post

The Engagement and Involvement Lead will engage with young people, families, schools and other interest-holders in the process of designing, delivering and ensuring the best outputs from the Adolescent Health Study, and is critical for the success of the project.  We are at the early stages of laying the foundations for this and in this new role we are seeking an experienced and passionate individual to co-ordinate and lead AHS’s cross-UK participant and public involvement and engagement activities.

This is a role that requires high levels of confidence, autonomy, enthusiasm and skill. The postholder will be responsible for delivering the project’s new Engagement and Involvement Strategy, including:  establishing and coordinating a Young Persons’ Advisory Group for AHS; developing and delivering AHS public engagement and involvement activities; outsourcing and supervising engagement and involvement activities that are better provided by external partners; scoping and advising on which routes for involvement and engagement activities are best suited to different tasks. 

Main responsibilities

Planning & strategy delivery

· Ensuring the study delivers the values and approaches set out in the AHS engagement and involvement strategy

· Planning, delivering and reporting on an ongoing, regular and important programme of engagement events and activities

· Reviewing/revising/adding to existing policies, processes and procedures to support effective working together with people and communities (such as reimbursement, compensation, making reasonable adjustments)

· Developing and implementing appropriate evaluation, monitoring and reporting of Community Engagement & Involvement

· Keeping up to date with good practice & sector advances and sharing these with the AHS team.

Practical engagement and involvement

· Developing methods to enhance engagement and involvement, and helping to build positive relationships with young people and stakeholder groups, including charities, third sector & advocacy groups

· Overseeing day-to-day planning & delivery of a high-quality engagement and involvement programme.  To include, for example:

o Managing and supporting Youth Advisors

o Recruiting and running a standing Young People’s Advisory Group (YPAG)

o Organising & delivering other ad hoc engagement activities as necessary

· Securing external partners where necessary, and managing contracts and delivery of their work across the UK

· Ensuring that any external parties (e.g. organisations, freelancers, consultants) supporting AHS’s involvement and engagement work have clear roles, responsibilities & goals

· Working with the Head of Communications to develop and manage provision of relevant information to members of the public, teachers, young people & researchers

· Keep clear records of involvement and engagement activities, ensuring results are used to inform the study and the wider research community.

Team support

• Checking for and capitalising on possible opportunities for engagement and involvement to be embedded in the work of the wider team
• Ensuring appropriate induction, training, mentoring and support is organised for the research team and communities involved
• Sharing examples of emerging good practice and CEI (Community Engagement & Involvement) impact across the research team.

Wider

• Contributing to shared learning and future sustainability as part of wider CEI communities of practice
• Acting as a key point of contact for community members and partners involved in the research
• Representing and presenting the AHS study’s engagement and involvement work to the wider research community at a senior level, including in national engagement & involvement networks as necessary.

Knowledge, skills and experience

Essential criteria

· Undergraduate degree or equivalent qualification in a relevant field

· Experience developing and delivering engagement and involvement activities with young people and other relevant interest-holders (such as parents, families, teachers and schools)

· A proven track record or professional background in working with young people – such as in youth work, counselling, mentoring, education, or a related setting

· Understanding and experience of good practice in youth engagement and involvement,  including the principles and implementation of safeguarding, data protection, and inclusive practice

· Awareness of culturally sensitive approaches and methods to be inclusive of all relevant perspectives, including  marginalised and vulnerable groups

· Experience of successful project management and ability to deliver, working independently.

· Ability to design and deliver workshops, focus groups or meetings that encourage open dialogue and collaboration

· Ability to manage a budget and report on financial activity accurately

· Ability to work collaboratively within a multi-disciplinary team, with experience of working alongside and influencing senior level professionals

· Research literacy, with a clear understanding of large UK-wide research initiatives and the various competing demands and pressures the study will face

· Excellent written and verbal communication skills - able to communicate effectively and confidently with a range of stakeholders and to summarise and report key information clearly and accurately, both verbally and in writing

· Demonstrated commitment to youth participation and the meaningful inclusion of young people’s perspectives.

· Confident using online tools (e.g. MS Teams, Zoom), and collaborative platforms (e.g. SharePoint, Microsoft 365)

Desirable criteria

· Relevant qualification in engagement and involvement

· Post-graduate degree or equivalent experience

· Understanding of key concepts and challenges in young people’s health and wellbeing and the transition to adulthood

· Familiarity with health research and data governance frameworks

· Understanding and knowledge of key potential partners across the UK for delivering youth engagement in the sector.

· Experience using digital engagement and facilitation tools for online workshops (e.g. Miro, Mural, Mentimeter, Canva, PowerPoint)

Dimensions

· This has been designed as a full-time role, although part-time work could be considered for the right candidate.

· Flexible working across several geographical locations in the UK.  Travel may be required to AHS locations and partner organisations.

· AHS is a national organisation, and our activities take place across the UK.

Application Process

This post is subject to receipt of satisfactory references, an enhanced DBS check and right to work in the UK (visa sponsorship is not available). Please apply with a CV and a covering letter (of no more than two pages) explaining what you can bring to this role, and including your current salary.

The closing date for this position is midnight on Sunday 17 August 2025.

Interviews are currently expected to be held during the week commencing 08 September, tentatively scheduled on Thursday 11 or Friday 12 September 2025.

Equal Opportunities Policy Statement

AHS is an equal opportunities employer, and as such aims to treat all employees, consultants and applicants fairly. AHS is an equal opportunities employer, and as such aims to treat all employees, consultants and applicants fairly. It is our policy to provide employment equality to all, irrespective of age, disability, gender identity or expression, marital or civil partnership status, pregnancy or maternity, race, religion or belief, sex, or sexual orientation.

Beyond these protected characteristics, we acknowledge the importance of socio-economic background, childcare and caring responsibilities, educational background, neurodiversity, and any other factors that shape an individual’s identity and opportunities. We strive to create an environment where all colleagues feel valued, supported, and able to contribute fully.

Values

It is an exciting time for the Adolescent Health Study (AHS) as we establish our senior leadership team and begin to plan the pilot studies. As the senior executive team evolves, the AHS values will be grounded in inclusivity, integrity, accountability, and collaboration.

Fresh Futures is happy to announce a vacancy with an exciting opportunity to manage and grow a pipeline of existing and prospective corporate supporters, with an aim to shape meaningful collaborations that make a real difference.

Established over 50 years ago, Fresh Futures is a regional charity dedicated to supporting disadvantaged and vulnerable children, young people and their families. Our vision is for all children, young people and their families to have opportunities for a better life, now and in the future.

Hours of Work: This role is offered at 30 hours per week. However, we are open to discussing slightly reduced hours, flexible working patterns, or a job share arrangement for the right candidate(s). If you are interested in alternative working arrangements, please outline your ideal working pattern in your covering email when submitting your application

Contract: Permanent
Salary: £31,249.40 FTE (will be pro rata when hours confirmed)
Base: Brian Jackson House, Huddersfield, HD1 5JP

Closing Date: Sunday 27th July 2025 at 5:00pm

Interview Date: Thursday 31st July 2025

Purpose of the job

Why the job exists and overall responsibility

• Income generation through a diverse range of sources including but not limited to corporate and community fundraising and grants and trust applications
• Delivery of marketing and communications across the charity
• Line management of an officer with responsibility for fundraising and communication activities
• Budget management for projects and campaigns
• Internal and external event delivery
• Management and project delivery of discrete projects and fundraising campaigns
• Involvement in volunteering activities
• Contribute to delivery and development of the Fundraising and Engagement Strategy

Main Activities

Income Generation:

• Build multi-year corporate relationships that generate income and gifts in-kind by creating and maintaining an active pipeline
• Identify and cultivate opportunities for new partnerships and funding streams
• Manage a portfolio of partners and fundraisers, ensuring effective communication and stewardship
• Prepare and submit funding applications and reports in a timely manner
• Collaborate with internal teams to ensure project delivery and reporting
• Ensure the CRM system is updated regularly to reflect activities and report to KPIs set by the Head of Income and Engagement

Marketing and Communications:

• Contribute to the creation and delivery of key marketing materials across multiple channels and audiences
• Maintain accurate records of activity and performance, generating regular performance reports
• Work collaboratively cross team to ensure delivery of all elements relating to projects and campaigns across the charity
• Develop audience approach content for social media and disseminate in a timely manner, supporting all teams marketing needs
• Responsibility for development and updates to websites across Fresh Futures
• Explore new marketing channels and build external marketing partnerships offering in-kind support
• Write press releases and deliver media interviews representing the charity, as directed by the Head of Income and Engagement

Line Management:

• Manage an officer working within the income and engagement team to effectively deliver all aspects of their role
• Work closely with Managers to ensure they are receiving the support they need from the Income and Engagement team
• Plan team delivery alongside the other Income and Engagement Manager to manage work allocation and delivery effectively within the team

Budgets:

• Assist the Head of Income and Engagement with the preparation of budgets
• Responsible for the management of specific project or campaign budgets,
• ensuring costs are always monitored and income targets are met (where appropriate)

Internal and external event delivery:

• Support delivery of internal events, to budget and in a timely manner, including
• liaison with suppliers, and attendees
• Build partnerships and attend external events to represent Fresh Futures and raise awareness of the charity
• Support delivery of internal events, to budget and in a timely manner, including liaison with suppliers, speakers and attendees
• Oversee event budgets as directed by the Head of Income and Engagement

Volunteer delivery:

• Design and deliver presentations to third-sector organisations, businesses, and universities to showcase and promote Fresh Futures
• Work with the leadership team in supporting Fresh Futures’ vision for the future and create appropriate volunteering opportunities to support the vision and strategy moving forward

Discrete project and campaign delivery:

• Manage key fundraising projects or campaigns in a timely manner
• Oversee budgets and meet income targets, where appropriate
• Manage junior staff members or temp workers to deliver projects or campaigns effectively and within the designated timescale
• Develop and deliver fundraising campaigns or projects using appropriate project management tools, including but not limited to the CRM system

Strategy:

• Support the Head of Income and Engagement and the SLT in developing the
• strategic direction for the Income and Engagement team
• Work within the team to delivery the Income and Engagement Strategy
• Manage junior members of the team to deliver key aspects of the strategy as identified to sit within their remit

Knowledge, training and experience required

• Experience working within the voluntary sector generating income and running fundraising campaigns
• Experience of Canva, CRM systems, social media scheduling platforms useful
• Knowledge of a range of fundraising approaches and marketing techniques
• Experience working with a range of external partners including from the commercial sector

Key personal characteristics

• Flexible and reliable
• Team player
• Target driven
• Ability to work in a busy and fast paced environment independently

You drive the digital engine: paid media, smart automation, and razor-sharp optimisation. Own the flow, reach, traffic, conversion and bring more supporters into the cause. You're the architect of growth.

As Digital Growth Manager, you’ll lead our digital performance strategy across paid media, funnel optimisation, supporter journeys, and CRO. You’ll manage multi-channel campaigns across Meta, Google Ads, YouTube, TikTok and beyond maximising ROI on a lean budget while scaling impact.

You know how to build journeys that move people across awareness, engagement, and giving and use data to drive every decision. From GA4 dashboards to A/B testing, from ad variants to AI automations, you live for insight and action. You’ll own digital budgets, shape full-funnel strategies, and make every pound stretch further.

If ROAS, CTRs, and conversion lifts make your heartbeat faster….. you’re our kind of marketer.

Key Responsibilities

Performance-Led Growth Strategy

• Drive measurable supporter acquisition, engagement, and retention across digital channels.
• Optimise marketing funnels for conversion across landing pages, forms, email journeys, and remarketing.
• Test, learn, and scale what works applying a performance mindset to everything from ad variants to user flows.

Paid Media Campaigns

• Plan and manage digital campaigns across Meta (Facebook/Instagram), Google Ads, YouTube, TikTok, and other emerging platforms.
• Execute campaigns focused on donor acquisition, lead generation, and income growth.
• Monitor and improve ROAS with agility, creativity, and cost-efficiency on a lean nonprofit budget.

Data & Analytics

• Use GA4, Meta Business Suite, and dashboards to analyse behaviour, report performance, and inform decisions.
• Run A/B tests, track CTRs/conversions, and apply insights to continually refine digital performance.
• Integrate CRM/email journey data with paid media for a full-picture view of campaign effectiveness.

Supporter-Facing Journey Design

• Understand and align messaging across the full donor lifecycle from acquisition to retention.
• Work closely with Product, Digital, Partnerships, and Programmes teams to maintain consistent messaging across every touchpoint.
• Collaborate on landing page optimisation, lead nurturing sequences, and re-engagement strategies.

Digital Budget & Strategy Ownership

• Develop and manage paid media budgets, allocating spend based on channel performance and campaign needs.
• Forecast campaign ROI and contribute to broader strategic planning around supporter growth and digital reach.
• Apply attribution insights to demonstrate digital’s impact on income and supporter value.

AI & Automation Integration

• Use AI tools for automation, campaign testing, variant creation, and supporter journey improvements.
• Confidently integrate AI-generated content/ad formats without compromising on tone or brand quality.

Cross-Team Collaboration

• Partner with in-house creatives, agencies, and freelance teams to execute campaigns with precision.
• Brief clearly, feedback constructively, and keep timelines tight across stakeholders.

What You Bring

• Proven experience running paid digital campaigns with a clear performance track record.
• Fluent in ad platforms, analytics, A/B testing, and funnel design.
• Strong grasp of audience segmentation, CRO, and lifecycle marketing.
• A strategic thinker who thrives on measurable growth, not just creative flair
• Alignment with our mission and values—you know why child hunger must end.

Bonus Skills (Nice to Have)

• Experience in charity or cause-based marketing.
• Familiarity with Mailchimp or equivalent marketing tools.
• Campaign experience during Ramadan, Dhul Hijjah, or with culturally attuned messaging.
• Previous line management or team leadership exposure.

This involves designing and delivering co-produced and high-impact programmes that support people facing financial insecurity, influence systemic change, and align with the Turn2us 2023–2028 strategy.

The role will lead the Edinburgh Trust team to ensure programme design prioritises equity, diversity, inclusion and belonging (EDIB), and builds strong community partnerships.

Hybrid: Turn2us Edinburgh Hub & Homeworking
 
The Company:
Third Solutions has partnered with Turn2us a national charity offering information and practical help to people facing financial insecurity.

The National charity’s HQ is in London, with a growing and dedicated team. They offer practical support, like cash grants and accessible information, to help people thrive, and work in collaboration with a range of place-based and national partners to change the systems and perceptions that cause financial insecurity in the first place.

Turn2us  Edinburgh Trust is one of Turn2us’s core place-based programmes. Since 2011,  they have awarded  thousands of cash grants, working through a network of  partners across the city to ensure dignity and tailored support. In addition, piloting the Thriving Futures Fund: a flexible, three-year programme grants that aims to help people move from surviving to thriving.
They are also a founding funder of the Regenerative Futures Fund, a pioneering 10-year pooled community fund in the city supporting local organisations tackling poverty, racial injustice and environmental challenges.

The Role:

• Strategic Programme Leadership
• Partnership Development
• Team Leadership and Management
• External Engagement and Learning
• Safeguarding and Risk Management

The Candidate:

• Demonstrated experience leading grant making and/or place-based programmes.
• Experience working in or with Edinburgh and Scottish voluntary and statutory sectors.
• Proven ability to lead diverse teams and manage programme budgets.
• Track record of building strategic, community-led partnerships.
• Experience working with national programmes or digital services is desirable.

You will be a value-driven, strategic leader who can navigate complexity, build trust across sectors, and inspire a passionate team. We don’t expect a traditional career path. If you can demonstrate impact, leadership and a commitment to equity, we want to hear from you.

 
IMPORTANT NOTE

Our aim is to respond to all successful applications within 5 days. If you haven't been contacted within 5 days your application has been unsuccessful and your details will not be held further but we positively encourage you to apply for any other positions that you may see in the future.

We apologise that we cannot contact everybody in person but thank you in advance for your interest.

Third Solutions encourages applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Third Solutions acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003.

Location: London Office/Hybrid
Contract: 1-year fixed term contract.
Hours: Full time
Salary: £59,784 to £66,427

About us:

Concern Worldwide is a non-governmental, international humanitarian organization dedicated to the reduction of suffering and working toward the ultimate elimination of extreme poverty in the world’s poorest countries. Our mission is to transform the lives of people living in extreme poverty. We work with 27 million people each year, in some of the hardest-to-reach and most fragile places. Places prone to conflict, natural disasters, climate change, and extreme hunger.

About the role:

The Head of Public Fundraising (Interim) will work across the organisation, including with colleagues in our Innovation Team and wider Fundraising, Communications, Advocacy and Fundraising teams based in Belfast and London, a total of 13 team members. You will lead a passionate and committed team across Concern UK’s portfolio of individual giving, legacy giving and community & challenges and events.

There are big opportunities to grow our legacy giving, as well as opportunities to diversify income from our community and events programme. In addition, there’s brilliant work taking place building out our customer journeys and stewardship with a new CRM which was on-boarded in 2023 which will propel audience led journeys and stewardship.

You will come with an appetite for developing and embedding our new strategy which is due to go live in October 2025. This is the perfect opportunity for someone already operating at Head of level, looking for an opportunity in International Development, or someone looking for the next step in their career to a Head of Public Fundraising.

In this role, you will lead the implementation of [Concern Worldwide UK’s fundraising and supporter engagement strategy across all mass market UK audiences, including the planning and delivery of Concern’s donor recruitment, donor engagement, community and events activities and legacy giving programmes, to deliver high quality donor experience and sustained income growth. Responsible for ensuring that all Concern UK’s fundraising activities and communications comply with legal and regulatory requirements, ensuring the protection of the organisation’s reputation. Currently responsible for an income target of £5.5M and a direct expenditure budget of £2.4M (Financial year 2025)].

About You:

Essential Experience

• Broad experience of a range of donor recruitment techniques, including face-to-face, direct mail and digital fundraising techniques and strategies.
• Strong experience and understanding of donor engagement strategies and techniques.
• Significant experience of community and public events fundraising.
• Proven track record of growing fundraising income.
• Experience in line managing multiple direct reports and leading a team.
• Experience in developing strategy, operational plans and complex budgets.
• Comfortable in using data analytics, lifetime value and return on investment analysis to inform strategy development
• Experience of appointing, managing and reviewing external suppliers and negotiating contracts for up to 6 figure sums.

Essential Knowledge and Experience

• In depth knowledge of UK public fundraising techniques, including donor recruitment, events, community, supporter welcome and development strategies.
• Creative approach to strategy development and implementation.
• Driven to achieve continual improvement, highly proactive, ability to work on own initiative and as part of a team.
• Strong leadership, communication, influencing and negotiation skills.
• Good teamwork and strong relationship management skills.
• Proven organisation skills, ability to work to tight deadlines in a dynamic environment, with often changing priorities.
• Excellent analytical skills and experience of using a fundraising database for direct marketing.
• Highly numerate and detail-focussed.
• Excellent knowledge of the legal and regulatory environment (Fundraising Regulator code of practice, Data Protection, Gift Aid).
• Excellent understanding of the Fundraising Regulator Code of Practice and relevant data protection regulation linked to direct marketing and fundraising.

Equality, Diversity, and Inclusion:

Concern Worldwide encourages all qualified candidates, irrespective of gender, ethnicity and origin, disability, political beliefs, religious beliefs, sexual orientation, or socio-economic status to apply to become a part of the organization. Concern is against all forms of discrimination and unequal power relations and is committed to promoting equality.

Benefits

• 25 days’ annual leave, pro-rated for part-time employees.
• Office closure between Christmas Day and New Year’s Day
• Flexible hours and hybrid working
• Annual leave purchase scheme
• Enhanced parental leave pay
• Stakeholder pension
• Season ticket loan
• Cycle scheme
• Life assurance
• Access to Employee Assistance Programme (EAP)

To apply

Please upload your CV and cover letter by 25th July 2025.

All candidates who are short-listed for an interview will be notified via email. Please be aware we may offer positions before the closing date.

Candidates must be legally entitled to work in the UK at the time of application.

Concern reserves the right to close this role before the deadline.

You may also have experience in the following: Fundraising Manager, Senior Fundraising Manager, Fundraising Engagement Manager, Senior Fundraising Engagement Manager, Fundraising Engagement, Community Engagement, Senior Fundraising Officer, Fundraising, Fundraiser, Senior Fundraiser, Business Development, Business Development Manager, Account Manager, Account Management, Supporter Engagement, Relationship Management, Customer Relationship Manager, Client Relationship Manager, Charity, Charities, NFP, Not for Profit, Third Sector etc.

REF-222 698

Civitas Recruitment are delighted to be working with a great charity focused on developing a thriving Muslim community within the UK. This is an innovative charity which aims to help Muslims calculate and give Zakat to those in need across the UK. An exciting opportunity exists for a Head of Marketing to join the team. As Head of Marketing, you will be responsible for growing brand awareness, strengthening donor engagement, managing their digital presence and delivering high-quality content. You will lead a small team covering social media, content and creative, and corporate communications ensuring their work is aligned with the charity’s mission. This is a full-time, permanent role remote working, with 1-2 days a month in London for meetings (reasonable travel expenses covered within UK).

Who are we looking for?

Ideal candidates will have at least five years’ senior experience within a digital and performance marketing environment. You will have extensive understanding of integrated marketing campaigns and executing channel marketing at pace and efficiency. Knowledge of planning, executing and/or managing all digital marketing activities across SE, Email, Social and PPC is essential for this role. You will be highly creative with experience in identifying target audiences and devising digital campaigns that inform, educate, inspire and convince prospecting, existing and lapsed givers. You will have excellent written and verbal communication skills as well as excellent influencing skills with donors, colleagues, and partners. You will possess a cultural awareness and be able to communicate sensitively within faith-based contexts.

If the above role description sounds of interest and you feel like you meet the criteria; please apply immediately or for further information, please contact Syed at Civitas Recruitment for a full JD and informal discussion. Early applications are encouraged as we will be reviewing on a rolling basis and roles may closer earlier than initially indicated.