Head of digital marketing jobs in north west london, greater london

An exciting opportunity has arisen for an experience Business Development Marketing professional to join our team.

The Children’s Trust is the UK’s leading charity for children with acquired brain injury, providing expert rehabilitation, education, therapy and care at our national specialist centre in Tadworth, and to children and their families across the UK, via our Community Rehabilitation Service. We are the largest centre commissioned by NHS England for Category A neurorehabilitation.

This role is pivotal in leading on all business development and services-marketing activity to drive and increase brand awareness to ultimately generate referrals, whilst strengthening our position to be the provider of choice to support children with acquired brain injury and neurodisability across the UK and internationally.

You’ll work alongside a cross-organisational team to promote our services to external stakeholders, in particular managing our key account plan to influence, maximise referrals and income generating opportunities. Key to this is cultivating and maintaining relationships with stakeholders including hospital-based clinicians, commissioners at both integrated care boards and local authorities, with professionals with NHS England at a regional and national levels, embassies, medico-legal professionals including case managers and lawyers.

To underpin this, you’ll create, implement and review services-related multi-channel marketing activity, both on and off-line, including development and oversight of our professionals’ events programme, ensuring all activity aligns to, is integrated and works towards delivering our strategic objectives.

You will have the opportunity to develop and implement your expertise in an environment that is focused on the highest clinical and quality standards. You will work in a 24-acre site which is unusual in its beautiful historic nature, as it is unique in its state-of-the-art facilities including robotic technology and virtual reality.

Staff benefits include London weighting, shuttle bus, and more… Read more below

Role Requirements

You’ll play a key and central role in driving promotion of our services, and this requires a balanced mix of both business development and marketing skills, knowledge and experience in a complex, services environment. You’ll be comfortable with matrix working, recognising the importance of this role in working across the organisation to drive referral generating activity.

To succeed in this high profile and diverse role, you must demonstrate:

• Business development and marketing skills, knowledge and experience in complex, service-oriented environment, across B2B, B2C and B2G audiences.
• Relationship management skills, including cultivating new and existing relationships.
• Ability to influence stakeholders, at all levels, both internally and externally.
• strategic thinking and the ability to drive service development and maximise income, whilst mitigating risk.
• Understanding of commissioning landscapes – NHS (national and local levels), continuing health care, education, and private.
• Ability to work in a matrix environment, with resilience, determination and passion.

Interview Date:    Monday 22nd September 2025

Terms and Conditions

PLEASE NOTE: The Children's Trust Application Form MUST be completed and submitted, for your application to be considered. As part of the shortlisting process, gaps in employment will be examined and further explored during the interview process. 

Strictly no agencies, please.

As we often receive high levels of applicants for our roles, we regret that we will only be able to contact those applicants who are shortlisted for interviews. Therefore, if you have not heard from us within 2 weeks of the closing date, please assume you have not been shortlisted for an interview on this occasion.

About Us

The Children’s Trust is the UK’s leading charity for children with acquired brain injury, providing expert rehabilitation, education, therapy, and care at our national specialist centre in Tadworth, and to children and their families across the UK, via our Brain Injury Community Service.

Boasting a beautiful 24-acre site in Surrey, we are located just outside of London, close to the M25 (accessible via Junction 8, A217 to Tadworth) and easily accessible via National Rail, by way of: Clapham Junction, Sutton, and Epsom.

Staff Benefits

The work we do is highly rewarding, and in addition to an attractive salary, we offer a valuable range of benefits, including our staff flexible benefits platform, on-site nursery, free eye tests, enhanced Maternity and Paternity Pay, time out days for those experiencing menopause symptoms and time off for gender reassignment.

We also offer additional annual leave days for those with long service, with entitlements ranging from 35 to 41 days (including bank holidays) depending on your length of service.

Other benefits include free on-site parking; a staff shuttle service from Epsom and Sutton train stations to Tadworth Court, subsidised cafeteria, on-site staff accommodation (subject to availability), the ability to retain your NHS pension (where applicable), Teacher’s pension (where applicable) or the opportunity to join an alternative scheme, and the opportunity to develop your career in a supportive and collaborative environment.

Rehabilitation of Offenders

Many roles at The Children’s Trust are exempt from the provisions of Section 4 (2) of the Rehabilitation of Offenders Act 1974, by virtue of the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended in 2013 and 2020) and as such, are subject to an Enhanced DBS check.  Successful applicants will be required to complete an Enhanced Disclosure & Barring Service (DBS) check, which will disclose all unspent convictions and adult cautions and any spent convictions or adult cautions that would not be protected.  The exceptions to this are our retail roles within The Children’s Trust shops, which are subject to Basic DBS checks which will disclose unspent convictions or adult cautions.

Equal Opportunity Employer

To help us achieve our ambition to give children and young people with brain injury and neurodisability the opportunity to live the best life possible, we want to accurately reflect the UK’s diverse population. We want equity, diversity, and inclusion to be at the heart of everything we do, and our people, services, and culture to reflect the diverse needs of all. Through our diversity and inclusion strategy, we have made a commitment to increase the diversity of our charity and create an inclusive culture. We have networks across the organisation working to ensure that these aims are met - including an LGBTQIA2S+ group, Ethnic Diversity Group, and Spark – our broad EDI group. Read more about our EDI work here. We welcome applications from all who share our ambition regardless of background. We will strive to ensure that any reasonable adjustments are made in respect of interview and working arrangements.

Online Searches

In accordance with statutory safeguarding and child protection guidance, online searches will be conducted for shortlisted candidates before interview. The online searches will be conducted by a person who is independent of the interview and selection process and will focus on relevant information returned via searches of the candidate’s name (and variations thereof). Social media searches will be limited to professional platforms such as LinkedIn. Any concerns relating to suitability for work with children and young people will be forwarded to the interview panel, for discussion during the interview.

Location:  Hybrid working - Part London office-based and part home working. The post holder will work a minimum of one day a week in the office. 

Salary: £35,225 per annum 

Hours: 35 hours per week 

Closing date: Tuesday 23 September 2025 t 10.00am 

Interview date:  Tuesday 30 September on Teams. Please note that there may be a second stage in person on Friday 3 October. 

This is a permanent role. 

Please note that we reserve the right to hold interviews earlier so please apply as soon as possible. 

Who we are looking for 

We are looking for an enthusiastic and highly organised individual to join our growing Individual Giving Team as a Senior Individual Giving Officer. You will work on creating our Individual Giving appeals, writing compelling communications which will inspire and drive income. You should have experience of working in a charity environment, and be able to manage multiple projects simultaneously to tight deadlines and budgets.

Experience required 

You’ll have previous experience of: 

• Managing direct marketing campaigns in a charity environment.

• Leading projects from start to finish within given budgets and timescales.

• Creating compelling and professional communications for a variety of audiences and channels. 

• Analysing campaign results and using insight to optimise future campaigns.

• Collaborative working with multiple internal and external partners to deliver campaigns. 

About Breakthrough T1D 

Breakthrough T1D is the world’s leading charitable research funder into type 1 diabetes, improving lives until we find the cure. We are dedicated to our 400,000 strong type 1 community in the UK and work closely with our international affiliates across the world, including the US, Canada and Australia. 

You will find a vibrant atmosphere and spirited team at Breakthrough T1D, always striving to make a difference to people living with type 1. 

Employee benefits 

As an employer we offer: 

• Hybrid working arrangements 

• Flexible working and will consider compressed hours 

• Generous annual leave entitlement – 25 days per year plus bank holidays for full-time staff with leave increasing after three and five years’ service 

• Health cash plan that allows you to claim for some treatments such as dental, optical and physiotherapy treatment 

• Season ticket and cycle loan 

• Pension scheme 

• Family-friendly policies – maternity, paternity, adoption and shared parental leave at enhanced rates 

• Personalised training to suit your career aspirations and professional development 

Breakthrough T1D is an equal opportunity employer, we welcome applications from all individuals regardless of race, gender, disability, religious belief, sexual orientation or age. 

The National Youth Orchestra is the UK’s leading organisation championing orchestral music as a powerful agent for teenage development.

We activate teenagers’ confidence, optimism and skills to play their part in the world today, through performing and sharing extraordinary music.

We are looking for a Marketing & Communications Co-ordinator to help share the voices, stories and energy of our teenage musicians across digital platforms. From concert announcements and recruitment drives to behind-the-scenes content and campaign storytelling, you’ll help ensure that every post, page and email reflects the vibrancy of our work and the transformative power of orchestral music.

This role offers an exciting opportunity to develop your skills and grow your experience in a supportive and ambitious team. You’ll be confident scheduling social media posts, editing simple graphics or short videos, and working collaboratively with colleagues and young people alike. You’ll also be passionate about NYO’s mission to empower teenagers through music, and keen to help more young people discover, enjoy and take part in orchestral music.

At the National Youth Orchestra, you'll work as part of a supportive, friendly, and adventurous staff team. Learning and personal growth are intrinsic to every role.

Our offices near Holborn in central London are a hive of activity, a space for collaboration and ideas. Hybrid working is standard for most roles, with a flexible and supportive culture. NYO offers a season ticket loan scheme, cycle-to-work scheme, health cash plan, retail and entertainment discounts, and a 24/7 counselling and support helpline.

Deadline for applications: 10am, Monday 15 September 2025

Charity People are delighted to be partnering with a leading literacy charity to recruit for their next Digital Project Manager. A key role supporting the National Year of Reading, you will be responsible specifically for project managing the delivery of the website to support the campaign. The role is a hugely exciting opportunity to be part of a groundbreaking national campaign, working with multiple stakeholders to deliver a website that amplifies the reach of the campaign across a range of audiences.

This charity empowers children, young people and adults from disadvantaged communities with the literacy skills they need to succeed. They work directly with young people and their families, with the 5,000 schools in these communities, with nurseries, prisons, YOIs and through their teams leading community literacy programmes in 20 places in the UK facing the biggest literacy and poverty challenges. Literacy is a vital element of action against poverty and their work changes people's life stories.

Contract: Fixed term until to end of March 2027
Salary: £38,000 to £40,000 per annum
Location: Contracted to London office (SW8 1RL) with flexible home working
Hours: Full-time, 35 hours per week
Closing date for applications: Monday 22nd September
Interview date: Wednesday 1st October

As Digital Project Manager, your core responsibilities will include:

• Lead on the National Year of Reading website planning and execution, liaising with both internal teams and external agency
• Collaborate with the National Year of Reading team to define project scope, goals and deliverables
• Develop comprehensive project plans, timelines and budgets to ensure successful project delivery
• Work alongside the Website Product Manager and Head of Digital to scope a new website for the charity including leading planning sessions and requirements gathering with internal stakeholders
• Conduct regular project status meetings and provide timely updates to all stakeholders
• Lead on user experience and feedback taking an iterative approach and collaboration to inform current and future digital product development
• Help to develop and maintain a clear delivery roadmap for business-as-usual development of existing platforms including DotDigital, websites and donation platforms
• Support the digital team to co-create, test and pilot new features and functionality across platforms
• Contribute to the design of a digital metrics framework to capture and visualise key data points and insight to inform wider teams' use of digital channels
• Contribute to the development of the organisation's digital strategy with a key focus on data, culture and skills and platform development

We'd love to hear from candidates with the following skills and experience:

• Experience of using project management methodologies and tools to manage development activity
• Demonstrable experience of working in partnership with external agencies to deliver website projects
• Excellent communication and stakeholder management skills to build successful relationships
• Confidence in presenting technical information in an understandable manner to different audiences
• Proactive nature with an ability to work collaboratively in a team-oriented environment
• Strong problem-solving skills and adaptability to changing project requirements.

We're particularly interested in receiving applications from candidates who have the following experience, although this is not essential:

• Knowledge of UX/UI design principles and best practices
• Knowledge of marketing platforms including CRM (Salesforce) and marketing automation (DotDigital)
• Experience with data analytics and visualisation tools (e.g. Google Analytics, Tableau)

If you're interested in hearing more about this opportunity, please send your CV to Alice Wood at Charity People in the first instance.

Charity People is a forward thinking, inclusive organisation that actively and deliberately promotes equity, diversity and inclusion. We know organisations thrive when inclusion is at the forefront. We evidence our commitment by matching charity needs with the skills and experience of candidates irrespective of background e.g. age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we believe that greater diversity leads to greater results for the charities we work with.

METRO is an equality, diversity and inclusion charity that runs health, community and youth services across London and the south-east. The charity started in 1984 as the Greenwich Lesbian and Gay Centre. Today METRO runs health and wellbeing services, supporting people experiencing issues around sexuality, gender, equality, diversity or identity.

The Head of Fundraising & Communications is a new role at METRO. The successful candidate will be responsible for leading METRO Charity’s fundraising efforts and overseeing the charity’s strategic communications, driving growth through individual giving, legacies, corporate partnerships, community fundraising, and trusts and foundations. This role also encompasses enhancing METRO’s public profile and engagement strategies in alignment with the organisation’s values and goals.

The Head of Fundraising & Communications will oversee the development and implementation of comprehensive fundraising strategies, and provide oversight of the organisation’s overall communications and engagement with key stakeholders, ensuring alignment with income generation objectives. This role will ensure that fundraising initiatives are effectively integrated with the charity’s strategic communications to develop and engage a strong supporter base.

Digital Learning Lead – UX / UI

Salary: £40,000 per annum
Contract: Fixed term until April 2027
Location: London (EC1M) with hybrid working (1–2 days per week in office)
Hours: Full time (35 hours per week)
Closing Date: 28 September 2025, 5:00 PM
Interview Dates:

• First Stage (online): 14–15 October 2025

• Second Stage (in person): 22 October 2025

Use your UX/UI and digital learning expertise to shape the future of technical education.

At WorldSkills UK, we believe in the power of skills to change lives, boost the economy, and raise the prestige of technical and vocational education. We’re looking for a Digital Learning Lead – UX/UI to play a pivotal role in developing and improving the Learning Lab, our online platform for educators and trainers across the UK’s technical and vocational education sector.

This is an exciting opportunity for a creative, user-focused digital learning expert who’s passionate about supporting educators and driving up standards in teaching and training.

Key Responsibilities

• Lead the design and development of the Learning Lab, ensuring an intuitive, engaging, and accessible user experience.

• Own and optimise the educator journey from first visit to repeat engagement using data, feedback, and testing.

• Collaborate with internal teams and external partners to develop new features and improve platform functionality.

• Apply strong UX/UI design skills to deliver impactful, user-centred digital solutions.

• Manage platform projects, budgets, vendors, and reporting processes.

• Promote high standards in design, accessibility, and inclusivity across the platform.

What We Offer

• Salary of £40,000 per annum

• Hybrid working (with 1–2 days in our London office)

• 25 days annual leave (plus bank holidays), rising with service

• 6% employer pension contribution (with 3% employee contribution)

• Healthcare cash plan & life insurance (3x salary)

• A flexible and supportive working culture

How to Apply

1. Your CV (Word format with identifying details removed)

2. A supporting statement explaining your suitability for the role

3. A separate document with your contact details and confirmation of your right to work in the UK

4. A digital portfolio (PowerPoint or PDF, max 5 slides / 10MB) showcasing your UX/UI work and approach

The Talent Set are proud to be partnering with Noah's Ark.

In recent years, the charity has experienced significant growth—supporting more children, partnering with leading hospitals, and attracting a growing number of dedicated supporters. 

Role: Head of Supporter Engagement (Individual & Events) 
Salary:  £55k 
Location: Barnet, North London
Pattern: Hybrid 3 days/week 
Permanent: full-time with flexible hours

The role/ responsibilities:

The Head of Supporter Engagement will play a pivotal role in building and nurturing relationships with both existing and prospective supporters of Noah’s Ark. You will be responsible for ensuring an outstanding supporter experience—one that makes individuals feel valued, engaged, and fully informed about the impact of their donations.
This role involves developing and implementing effective strategies for donor acquisition, retention, and stewardship, while leading multi-channel communications that connect supporters with the cause. You’ll have the autonomy to innovate and bring creative flair to engagement programmes, guided by data, donor insight, and sector best practice.
You will be a dynamic, adaptable, and highly organised professional, committed to playing a key role in driving income growth. A strong communicator and proven leader, you lead by example and bring a hands-on approach to team management. With significant experience in people and programme management within Public Fundraising, you will have a proven track record of delivering outstanding results.

• Foster a supportive, cohesive, and aspirational team culture, motivating staff to meet and exceed targets while recognising their contributions to the charity’s overall objectives and strategy.
• Effectively recruit, train, and line-manage team members, setting clear objectives and supporting their development through regular supervision, annual appraisals, and adherence to charity policies and best practices.
• Develop a comprehensive supporter stewardship strategy, supported by systematic processes, to engage existing individual givers and fundraisers—as well as new supporters—fostering long-term commitment and regular support for the charity.
• Collaborate across teams to enhance supporter retention, contributing to the design and implementation of sophisticated supporter journey processes that strengthen relationships and increase lifetime value.
• Drive substantial growth in the number of individuals donating to and fundraising for Noah’s Ark by collaborating with team members to create engaging, inspiring fundraising campaigns and events.
• Maintain a steady pipeline of new supporters by developing and promoting ongoing engagement opportunities beyond major campaigns and events.

About you:

• Experience of developing supporter engagement opportunities and stewardship journeys for tens of thousands of supporters at least
• Experience of running an Community Giving, Individual Giving programme, incorporating Legacy Giving, raising at least £0.5m per annum
• Experience of managing a team to deliver exceptional results
• Successful experience of leading direct fundraising marketing campaigns across a range of channels including direct mail, email, social media and telephone
• Experience of highly successful relationship building with a portfolio of supporters, including through face-to-face meetings and telephone conversations

How to Apply
To apply, please submit your CV demonstrating your suitability for this role by clicking the 'apply now' button (please do not apply via email). We aim to get back to all successful candidates within 48 working hours.
Commitment to Diversity
The Talent Set are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, sexual orientation, disability, age, or gender. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process.

The Florence Nightingale Foundation is seeking an active registrant of the Nursing and Midwifery Council (NMC), with a Postgraduate qualification in a relevant discipline such as healthcare leadership, organisational development, or education to be our Head of Leadership Development, responsible for ensuring that our programmes and opportunities are truly world class.

The Florence Nightingale Foundation (FNF) was launched in 1934. We support and develop nurses and midwives as leaders, to promote health, improve care and save lives across the world, maintaining Florence Nightingale’s legacy. The Florence Nightingale Foundation Academy was launched in 2020 and offers a comprehensive portfolio of leadership development opportunities, including our prestigious scholarships as well as outstanding online, hybrid and in-person programmes, webinars and conferences. Academy membership connects senior nurses and midwives across the UK and internationally, helping to shape and guide national and global healthcare agendas.

We are seeking a Head of Leadership Development who will provide senior leadership as part of the Academy team, responsible for ensuring that all our programmes and opportunities are truly world class. Your leadership contribution will support continued integration of the functions of FNF’s Academy, evolution and growth of our programmes portfolio, and build our world class team.

As an active registrant of the Nursing and Midwifery Council (NMC), with a relevant Postgraduate qualification in a relevant discipline such as healthcare leadership, organisational development, or education, you will use your significant experience in designing and delivering leadership development programmes and proven track record in quality assurance to drive the continued development of our programme portfolio.

As an expert leadership development practitioner with deep knowledge of adult educational principles and an advanced professional skillset, you will be able to integrate and apply your personal experience of senior organisational leadership into your personal leadership development practice and guide the practice of others. Your track record of business development and income generation through delivery of compelling proposals will help you to cultivate a robust pipeline of sustainable income opportunities.

The Queen’s Reading Room is the charity founded by Her Majesty Queen Camilla in 2023. We believe that books make us happier, healthier and better connected, having a strong positive impact on our mental health, brain health and social connectedness. We’re on a mission to get more people reading more, for all the transformative benefits of books.

Our work is in three areas: neuroscientific study to understand the lifelong benefits of regular reading; the production of accessible content and events; and grassroots work to help shelters and refuges access books and shared reading groups, in partnership with organisations like St Mungo’s, The Elm Foundation and Reading for Wellbeing.

Our audience is predominantly digital, reaching 12 million people annually in 183 countries. We’re concerned that the UK is currently facing a reading crisis, with children’s reading rates the lowest on record and 1 in 2 adults not having read nor listened to a single book last year. We’re working hard to change that.

About the Role

The Queen’s Reading Room is funded entirely by grants, donations, sponsorship and income from events. We’re looking for a vibrant and well-connected individual to join the small but agile team, to lead this function within the charity and design and set up a fundraising committee. You will build on a strong base of income generation and work to sustain and expand it.

You will be responsible for building the fundraising strategy with the charity’s CEO and Board of Trustees; for identifying appropriate opportunities to generate funding in the UK and internationally; and for the targets agreed by the CEO and board. You will be comfortable with, and have experience in, the world of high profile and high net-worth individuals, legacy fundraising, fundraising and friendraising events. You will know how to build relationships with individual donor prospects along with charitable trusts, foundations and other institutional funders. You will attend networking events and meetings with potential donors.

Your role will include devising and creating fundraising events; securing sponsorship for events and festivals; contributing to the writing and submitting of funding applications to charitable trusts and foundations; and advising and providing suitable copy for fundraising marketing and digital materials. You will work with the team to create case studies and grant reports, sharing and telling great stories to supporters to ensure that they understand the difference that their donations make and with a view to securing repeat support.

You’ll create new relationships by preparing and delivering pitches, talks and presentations and prepare reports and give presentations on fundraising progress to the CEO and the Board of Trustees.

You will join as a key member of the organisation, alongside the CEO, Director of Operations, Director of MarComms, Head of Talent, Head of Production and Team Researcher.

About You

Our ideal candidate will have a proven track record of significant and sustained income generation. You’ll have a track record of managing and developing relationships with individual donors and be committed to building good internal and external relationships. You will have experience of performing due diligence and have a careful and considered approach to fundraising. Your knowledge of the fundraising market will be excellent. You will understand the complexity of the charity landscape and the sensitivities of the role. You will understand the need for confidentiality to be paramount.

Strong writing and presentation skills are essential.

There will be a lot going on at once, so we’ll be looking for someone who is flexible with changing priorities and who has excellent administrative, IT, organisational and planning skills. You’ll be able to prioritise your workload, manage administration and be able to work independently. You will be an excellent team player but be able to take responsibility for your own work stream.

You’ll have a passion for charity work and a strong commitment to the organisational ethos and goals of The Queen’s Reading Room.

Details

Part/ full time negotiable.

6 month probation, during which time, the candidate must have raised the equivalent of their salary.

Office-based in London Victoria, with remote team members.

You need to be eligible to work in the UK to be considered for this role.

Why work for us?

This is a unique opportunity to play a leading role in helping transform digital fundraising and engagement at CARE International UK as we begin implementing our five-year fundraising strategy. CIUK has significantly scaled and improved our digital programme in recent years. However, the way we are setup means the individuals and teams leading digital activity face challenges due to processes, capacity and silos that make transformative growth difficult. Taking a holistic view of our digital programme and with your expertise and experience, you’ll help us build on the activity that’s working well, while identifying areas of lower potential to scale back. At its core, the role is about using digital to deliver greater income, influence, and impact for the women and communities we work alongside around the world.

At CARE International UK we affirm the dignity, potential and contribution of participants, donors, partners and staff. Our actions are consistent with our mission. We are honest and transparent in what we do and say and accept responsibility for our collective and individual actions. We work together effectively to serve the larger community. We constantly challenge ourselves to the highest levels of learning and performance to achieve greater impact. We understand that everyone has commitments and welcome flexible working arrangements.

About you

You’ll be a strategic, collaborative, creative facilitator who can spark innovative thinking across teams. You can convene the right people and support CIUK to develop bold, audience-focused digital ideas. You’ll be motivated by the opportunity to help us rapidly scale up our digital programme and a keen self-starter with lots of enthusiasm.

About the role

You will work cross-functionally to break down silos, develop an integrated digital strategy, and rapidly scale up our digital activity to meet our fundraising growth ambitions. You’ll set the bar for digital best practice and champion this across the organisation; sharing learning, helping outline a roadmap to becoming a digital-first organisation. You’ll support across teams with testing and innovating new products and propositions.

This role will require a digital strategist with experience across the mix – from mobilisation and campaigning to fundraising and supporter experience. A keen eye for analysis and an audience-led approach, enables you to look beyond any one function or objective to drive growth; be that income, impact or engagement. You’ll have ample experience and/or knowledge of a wide variety of digital platforms and tools including CMS systems, Google Analytics, PowerBi, Impact Stack/Engaging Networks, MailChimp, social media and Adwords.

This is a part-time role but we are open to flexible working arrangements and a discussion around hours.

About CARE

CARE International is one of the world’s leading humanitarian and development charities. We fight poverty and injustice in the world’s most vulnerable places.  We save lives in disasters and conflicts. We stand with women, girls and their communities to achieve lasting change for a better future.

Safeguarding

CARE International UK has a zero-tolerance approach to any abuse to, sexual harassment of or exploitation of, a vulnerable adult or child by any of our staff, representatives or partners. CARE International UK expects all staff to share this commitment through our Safeguarding Policy and our Code of Conduct. They are responsible for ensuring they understand and work within the remit of these policies throughout their time at CARE International UK.

Safeguarding our beneficiaries is our top priority in everything we do, including recruitment. All offers of employment at CARE International UK are subject to:

- satisfactory references. CARE International UK participates in the Inter Agency Misconduct Disclosure Scheme.In line with this Scheme, we will request information from successful applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. 

- appropriate criminal record checks (including a Bridger check).

By submitting an application, the applicant confirms his/her understanding of these recruitment procedures.

Equality and Diversity

We are committed to Equality and value Diversity.

We are a Disability Confident Employer and particularly welcome applications from disabled people. We guarantee interviews to disabled applicants who meet the essential criteria for the role (see person specification). If you require the candidate brief or need to submit your application in an alternative format, because of a disability, please do get in touch by sending an email to the HR Team.

We also encourage people from Black, Asian or Minority Ethnic (BAME) backgrounds or LGBT+ to apply for roles at CARE International UK.

Please note that in compliance with the Immigration, Asylum and Nationality Act 2006, all job offers at Care International UK are conditional on eligibility to work in the UK.

Closing date: 1 October 2025 at 11pm

Interview date: 9/10 October 2025

Job Title: Online Engagement and Inclusion Lead (Young People’s Services)

Organisation: Kids

Location: Remote work with occasional travel to London for in-person meeting

Hours: 36 hours per week

Contract: Fixed term for 2 years

Salary- £31,000 - £33,000

Purpose

This role leads the coordination of Kids’ online engagement and digital inclusion work for young people with SEND, including information provision, participation, and wellbeing support. You will deliver a two-year Online Wellbeing and Resilience Support Programme, including identifying and engaging digitally excluded young people to help them access vital digital tools and services. The role also drives collaboration across the Digital Services Consortium (a collaboration of 12 children’s charities), embedding shared learning, outcome measurement, and inclusive digital practices across Kids, and will create new capacity to work with young people to scope and deploy online campaigning activity.  

Responsibilities

• To lead and coordinate Kids’ online engagement and inclusion work for young people with SEND. This includes Kids’ online information provision; voice/ participation and wellbeing work.
• To develop and deliver Kids’ two-year digital inclusion programme, Online Wellbeing and Resilience Support Programme* to ensure reach and impact is maximised.
• To work with the Digital Services Consortium Driving Digital Inclusion members on shared digital project outcome measures and community of practice, ensuring learnings and online engagement and digital inclusion principles are captured, shared and built into the organisation.
• To identify and recruit (working closely with colleagues from services across Kids) digitally excluded young people to the digital inclusion programme so they can become digitally included and access much needed support and guidance.
• To establish a holistic and joined up approach to Young People’s online engagement and digital inclusion with Kids.
• To create new capacity to work across all services and teams, and with a range of young people, to scope and deploy online campaigning capabilities in line with Kids’ Speak Up and wider national and local influencing work.

Key to your success in the role will be:

• Ensuring an audience-led approach, leading and championing an important collaborative way of working across Kids existing young people's services.
• Confidently working within the Kids digital infrastructure and context – understanding where we are at on our digital journey, building excellent problem-solving relationships with marketing, IT, change team and young people’s services colleagues.
• Helping to embed digital inclusion practices across the organisation.
• Applying strong digital, data and analytical skills to enable you to baseline, track and measure progress.
• Demonstrating excellent attention to detail whilst being flexible to adapt to the needs of a new programme.
• Influencing the broader Kids service teams to identify and engage digitally excluded young people.
• Centering the voices and needs of young people with SEND.

Person Specification

Experience

• Proven experience working in digital engagement initiatives, ideally with young people or vulnerable groups.
• Involvement in programmes that promote digital inclusion and wellbeing.
• Experience in outcome measurement, impact reporting, and using data to inform practice.

Desirable

• Experience in co-producing content or services with young people, including those with SEND.

Skills

• Strong project management skills, with the ability to coordinate multiple workstreams and meet deadlines.
• Excellent communication skills, both written and verbal, tailored to diverse audiences including young people, professionals, and stakeholders.
• Skilled in using digital tools and platforms to deliver services and measure engagement.
• Ability to work collaboratively across teams and build strong internal and external relationships.

Knowledge

• Knowledge of safeguarding principles and practices in online environments.
• Awareness of current trends in digital engagement and youth participation.
• Knowledge of inclusive digital design and accessibility standards.
• Understanding of digital inclusion principles and the barriers faced by digitally excluded young people.

Personal Attributes

• Passionate about inclusion, equity, and empowering young people.
• Committed to co-production and user-led design.
• Growth mindset and proactive approach to problem-solving.
• Committed to continuous learning and sharing best practices.
• Flexible and adaptable, with a collaborative mindset.

*About the funded programme

Kids Online Wellbeing and Resilience Support Programme will help young people with SEND (aged 13 – 25 years) build resilience, positive self-regard and meaningful connections.

Our goal is to reduce isolation and protect mental health through a supportive, inclusive digital environment. We’ll begin by consulting directly with young people to understand what they need most. Together, we’ll co-create new online content and resources that truly reflect their voices and experiences. 

 What the Programme Offers: 

• Online information with resources codesigned with young people with SEND. 

• A series of interactive webinars and guided online activities. 

• Free devices and data to improve access to those who need it most, plus the support to ensure everyone can participate.

We will reach over 1,800 young people over the two year funded period.

Partner Acknowledgements

Thanks to National Lottery players, the Digital Services Consortium (DSC) has received over £1.5 million over two years from The National Lottery Community Fund, the largest community funder in the UK. The DSC has also received a grant of £400,000 from BBC Children in Need for two years to provide digital support for disabled or seriously ill children and young people and their family members across the UK. Virgin Media O2 and Vodafone have generously donated devices and data through the Good Things Foundation National Databank and Device Bank which will help address affordability barriers.

Directorate: Marketing, Education, Events and Membership  
Reports to: Events and Education Manager
Salary range:£ 26,521 - £33,456 per annum, depending on experience
Location: London – EC4Y 8EE (Hybrid - The Education team is office-based on an agreed day once a week, then a    required one day each month for all staff)
Contract: Permanent, full-time (31.5 hours over 5 days)

Job Purpose

BSR education programme is a key benefit to members and the wider rheumatology community, providing updates on the essentials needed to deliver top-quality care for patients and ensuring professional development opportunities.  

This role sits within the Education team who are responsible for delivering BSR’s educational activity. Working alongside the Head of Education, the Events and Education Manager, Event Executive and the Digital Events Manager, you will assist in the planning and delivery of a range of education courses, webinars, bursary schemes and digital learning activities.  You will work with the team to support the work of our Education Committee, Trainee Committee and Digital Learning Board.  

This is an exciting role for someone looking to get more hands-on experience in planning and executing a variety of educational events and activities and liaising with multiple stakeholders. It is a unique opportunity to be part of the team at the forefront of rheumatology education, making a tangible impact on the professional development of members and the broader rheumatology community. 

Main Responsibilties 

Event & Course Management 

• Lead on course and webinar registration processes, including delegate bookings, communications, data management and reporting, and producing delegate materials. 
• Support course logistics including venue sourcing and management, accommodation and travel, catering and AV. 
• Support stakeholder management at education courses, including communications with patients, sponsors and event supporters. 
• Occasional travel, including attendance and overnight stays at BSR conferences, courses and events.

Systems & Data Management 

• Oversee the team’s CRM (Microsoft Dynamics) and registration systems, ensuring data integrity, implementing system enhancements, coordinating stakeholders, and carrying out testing.  

Project Coordination 

• Coordinate the rheumatology training webinar series, including topic development, speaker management and live delivery. 
• Coordinate the education bursary programme, including promotion, application management and financial reconciliation. 
• Coordinate CPD accreditation of educational activities. 
• Support the delivery of digital sponsorship and educational partnership opportunities. 

Marketing & Communications 

• Work with the Marketing and Communications team to create digital content to engage target audiences.

General Duties 

• Manage events inbox and education team enquiries, delivering excellent customer service. 
• Input into education budgets by monitoring progress against income and expenditure for owned projects.
• Support with BSR Committee liaison and logistics. 
• Undertake any other reasonable duties as required by the Head of Education and the Events and Education Manager.

Person Specification

1.  Be enthusiastic about all aspects of education, self-motivated, and eager to contribute to educational initiatives  
2.  Can work efficiently on a variety of digital systems and quick to pick up new programs 
3.  Have the confidence to manage stakeholders at all levels and to deal with external contacts  
4.  Have confident time and project management skills, you’ll be working on a lot of projects simultaneously  
5.  Demonstrate ability to use initiative and innovation to make positive improvements or efficiencies to how we deliver education 
6.  Can be professional and personable when communicating with customers and volunteers  

Equity, Inclusion and Diversity statement 

BSR is committed to encouraging inclusion, equity, and diversity in our workforce. We are actively trying to increase the diversity of our staff team. We try to reduce as many barriers as we can for those with a disability. We know that everyone is an individual, so please always tell us what we can do to support you.  

We welcome approaches from individuals from underrepresented groups, including those from minoritised communities, and those with a disability, to better reflect the community we serve and help broaden our perspectives. 

Join Our Team!

We have an exciting opportunity to join us as our IBD Project Manager. You will lead and coordinate the redesign and relaunch of the IBD UK Alliance programme, to improve the quality and standards of health services for people affected by Crohn's and Colitis across the UK.

You'll be working closely with the Director of Services & Evidence and Head of Health Services to support the charity's leadership of the IBD UK Alliance.

Download our recruitment pack from our website containing full details of the job description and person specification.

About you

You will need to have:

• Experience of developing and delivering successful health service quality improvement projects and programmes.
• Knowledge and experience of working in UK health services or a health or medical charity.
• Experience of successful development of operational performance metrics, strategies and objectives.
• Evidence of establishing and maintaining effective relationships with external stakeholders, including senior clinicians and NHS business managers.

Benefits:

• 25 days annual leave plus bank holidays, increasing by one day per year up to 30 days
• Salary Sacrifice Pension scheme
• Flexible working options
• Enhanced maternity, adoption and paternity pay
• 24/7 Employee Assistance Programme
• Wellbeing programme
• Interest free loan for season tickets
• Cycle to work scheme
• Free parking and secure bike locks
• Training and development financial support and/or study leave
• Performance review and development scheme

Our location

We are based in Hatfield, Hertfordshire, so we are easily accessible by road and rail. In this role there is plenty of scope for working from home, although there will be occasions when you will need to attend 2 directorate days and conferences/events. In addition, the charity meets four times a year at the office in Hatfield for its 'All Staff Together' days, at which attendance is mandatory.

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