Head of digital services jobs
How's your job search on our site?
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About the Role
As a Support Caseworker, you will provide timely, compassionate and person-centred support to individuals and families referred to our services. Through structured holistic conversations, you will identify individual needs, develop personalised support plans, and help people access information, practical guidance, peer support and appropriate internal and external services.
Working closely with colleagues, healthcare professionals and partner organisations, you will support individuals to navigate key stages of their journey, ensuring they feel informed, empowered and connected to the right support at the right time. You will contribute to the consistent delivery of high quality support pathways while maintaining accurate records and working in line with safeguarding, consent and data protection requirements.
This role does not provide clinical advice but works collaboratively with healthcare professionals and other partners to ensure people receive the support they need.
Main tasks and responsibilities:
- Manage referrals, make timely first contact, obtain consent, agree support plans, and maintain accurate CRM records.
- Deliver holistic needs assessments, identify priorities, and develop and review personalised support plans.
- Provide compassionate, person centred support, helping individuals navigate key stages while ensuring timely progression through agreed pathways.
- Signpost and refer individuals to appropriate services, encourage engagement with support options, and work collaboratively with healthcare professionals and partner organisations.
- Maintain high quality records, capture outcomes, monitor risks, and contribute to service evaluation and continuous improvement.
- Identify and escalate safeguarding concerns, comply with GDPR and organisational policies, and maintain professional boundaries.
- Build effective relationships with colleagues and external partners, represent the organisation professionally, and contribute to the ongoing development of high-quality services.
Other responsibilities:
- To ensure all activity complies with data protection legislation, GDPR requirements and organisational policies.
- To represent the charity externally if required and to undertake other such tasks as required by the line manager.
Working arrangements
- Permanent Contract
- Full time: Monday to Friday, 35hours/week
- Hybrid working arrangement
- All necessary equipment provided
About Us
Muscular Dystrophy UK is a charity that connects a community of more than 110,000 people living with one of over 60 muscle wasting conditions, and all the people around them. So, everyone can get the healthcare, support and treatments needed to feel good, mentally and physically.
This is an exciting time to join the charity. We recently launched our new 10 year strategy to transform the lives of people living with muscle wasting conditions. Our vision is clear, a world without limits for people with muscle wasting conditions, and we won’t stop until we achieve it.
We believe that by creating opportunities for all, we strengthen our impact and better support the communities we are committed to serve.
What we offer
At Muscular Dystrophy UK, you'll have the opportunity to do meaningful work that makes a real difference to the lives of people living with muscle wasting conditions. We are committed to creating an inclusive, supportive workplace where colleagues can thrive and enjoy a healthy work-life balance.
In return, we offer a competitive benefits package, including:
- 25 days' holiday (pro rata), increasing by one day each year after five years' service, up to 30 days, plus bank holidays.
- Time off in lieu for approved out of hours work.
- Employer contribution of 5% with a minimum employee contribution of 3%.
- Death in service cover from your first day of employment.
Health and wellbeing
- HSF Health Plan, including cashback on healthcare costs for you and your family.
- Employee Assistance Programme (EAP) offering free, confidential advice and support.
- Health and wellbeing resources, including Healthy Living support.
- Access to osteopathic treatment through the UCO Clinic Community Partnership.
- Discounted gym memberships.
Lifestyle benefits
- Employee discounts at a wide range of high street and online retailers.
- Interest-free season ticket loans.
- Cycle to Work scheme.
- Discounts on cinema tickets, live events and much more.
How to Apply
Please complete our application and include:
- Your CV and Cover Letter (PDF or Word format).
- Responses to the application questions
Important information
- This role is open to candidates based in the UK who have the right to work in the UK.
- Applications that do not include all the requested information may not be considered.
Next Steps
Application deadline: Monday 20 July 2026, 11:59pm
Please note that we reserve the right to close this vacancy early if we receive a high volume of strong applications
Interviews: Week commencing Monday 27 July 2026.
Expected start date: August 2026.
We actively encourage applications from individuals of all backgrounds, particularly those from underrepresented groups, including people from ethnic minority backgrounds, LGBTQ+ individuals, previous convictions and those with lived experience of the conditions we represent.
We are committed to fair and inclusive recruitment, with disclosure only requested where relevant at the appropriate stage
If you require any reasonable adjustments or additional support at any stage of the recruitment process, please let us know. We will work with you to understand your needs and make the recruitment process as accessible as possible.
Please download the job description to see full role responsibilities
We connect a community of more than 110,000 people living with one of over 60 muscle wasting and weakening conditions and people around them.



The client requests no contact from agencies or media sales.
The role of Digital Officer plays a key role in supporting the delivery and continuous improvement of The Children’s Trust’s digital communications. Working closely with the Digital Manager and wider Marketing and Communications team, the postholder will help ensure our website, email marketing and other digital activity are engaging, accessible, user-focused and aligned with organisational priorities and brand guidelines.
The role will support the day-to-day management of the charity’s websites maintaining high-quality, up-to-date content with a strong user experience, alongside contributing to integrated marketing and communications activity through digital channels, including email and paid digital support. Using analytics and insight, the Digital Officer will help monitor performance, identify opportunities for optimisation and support data-driven decision making to enhance reach, engagement and user journeys.
This role requires a highly organised and detail-oriented individual with a strong understanding of digital best practice, who can work collaboratively across teams and manage multiple priorities effectively while contributing to the ongoing development of The Children’s Trust’s digital presence.
This role is not open to sponsorship.
Staff benefits include shuttle bus, and more… Read more below.
Role Requirements
Website management
- Support the day-to-day running of the charity’s websites, managing updates from across the organisation and ensuring continuous improvement and development of content, layout and structure.
- Support the Digital Manager to work with teams across the charity to ensure all website content is fresh, up-to-date and in line with our key messages, style and tone of voice.
- Support Digital Manager with ensuring websites are compliant, secure, accessible, user-friendly and aligned to brand, communications and organisational objectives.
- Produce content that complies with Web Content Accessibility Guidelines (WCAG 2.1 – Level AA) and help promote web accessibility throughout the Organisation.
- Build and maintain online forms, e.g. donations, event entries and data capture.
Campaigns and email marketing
- Assist the Digital Manager and Senior Marketing Manager with paid digital activity on small scale campaigns, covering areas such as paid social and Google ads or search campaigns and boosted posts.
- Contribute to marketing and communications plans for campaigns and projects.
- Support with review and delivery of email communications produced across the organisation to ensure they meet brand and best practice guidelines.
- Support with the creation and management of email communications using DotDigital.
- Optimise performance through A/B testing, segmentation and analytics.
- Collaborate with the Digital Manager to support and ensure effective targeting, segmentation and retargeting in our email marketing and paid campaigns.
- Support Digital Manager with the day-to-day running and long-term development of our Google Grants account and campaigns.
- Identify opportunities to improve reach, engagement and supporter retention.
Wednesday 29th July and Thursday 30th July
PLEASE READ CAREFULLY – ‘How to Apply’
Terms and Conditions
Strictly no agencies, please.
As we often receive high levels of applicants for our roles, we regret that we will only be able to contact those applicants who are shortlisted for interviews. Therefore, if you have not heard from us within 2 weeks of the closing date, please assume you have not been shortlisted for an interview on this occasion.
About Us
The Children’s Trust is the UK’s leading charity for children with acquired brain injury, providing expert rehabilitation, education, therapy, and care at our national specialist centre in Tadworth, and to children and their families across the UK, via our Brain Injury Community Service.
Boasting a beautiful 24-acre site in Surrey, we are located just outside of London, close to the M25 (accessible via Junction 8, A217 to Tadworth) and easily accessible via National Rail, by way of: Clapham Junction, Sutton, and Epsom.
Staff Benefits
The work we do is highly rewarding, and in addition to an attractive salary, we offer a valuable range of benefits, including our staff flexible benefits platform, on-site nursery, free eye tests, enhanced Maternity and Paternity Pay, time out days for those experiencing menopause symptoms and time off for gender reassignment.
We also offer additional annual leave days for those with long service, with entitlements ranging from 35 to 41 days (including bank holidays) depending on your length of service.
Other benefits include free on-site parking; a staff shuttle service from Epsom and Sutton train stations to Tadworth Court, subsidised cafeteria, on-site staff accommodation (subject to availability), the ability to retain your NHS pension (where applicable), Teacher’s pension (where applicable) or the opportunity to join an alternative scheme, and the opportunity to develop your career in a supportive and collaborative environment.
Rehabilitation of Offenders
Many roles at The Children’s Trust are exempt from the provisions of Section 4 (2) of the Rehabilitation of Offenders Act 1974, by virtue of the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended in 2013 and 2020) and as such, are subject to an Enhanced DBS check. Successful applicants will be required to complete an Enhanced Disclosure & Barring Service (DBS) check, which will disclose all unspent convictions and adult cautions and any spent convictions or adult cautions that would not be protected. The exceptions to this are our retail roles within The Children’s Trust shops, which are subject to Basic DBS checks which will disclose unspent convictions or adult cautions.
Equal Opportunity Employer
To help us achieve our ambition to give children and young people with brain injury and neurodisability the opportunity to live the best life possible, we want to accurately reflect the UK’s diverse population. We want equity, diversity, and inclusion to be at the heart of everything we do, and our people, services, and culture to reflect the diverse needs of all. Through our diversity and inclusion strategy, we have made a commitment to increase the diversity of our charity and create an inclusive culture. We have networks across the organisation working to ensure that these aims are met - including an LGBTQIA2S+ group, Ethnic Diversity Group, and Spark – our broad EDI group. Read more about our EDI work here. We welcome applications from all who share our ambition regardless of background. We will strive to ensure that any reasonable adjustments are made in respect of interview and working arrangements.
Online Searches
In accordance with statutory safeguarding and child protection guidance, online searches will be conducted for shortlisted candidates before interview. The online searches will be conducted by a person who is independent of the interview and selection process and will focus on relevant information returned via searches of the candidate’s name (and variations thereof). Social media searches will be limited to professional platforms such as LinkedIn. Any concerns relating to suitability for work with children and young people will be forwarded to the interview panel, for discussion during the interview.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Join a Values-Led Charity Making a Difference
The Frank Parkinson Yorkshire Trust is a long-established almshouse charity providing high-quality independent living accommodation for older people in Guiseley. Home to 44 residents, our attractive and well-maintained site offers more than housing – it provides a safe, supportive community where people can live independently with dignity and confidence.
We are looking for an enthusiastic and compassionate Housing Officer to join our small, dedicated team. This is an opportunity to take ownership of a varied and rewarding role, combining housing management, resident engagement, estate management, and community development.
About the Role
Reporting to the Head of Operations, you will lead the day-to-day housing management and estate services across our site. You will build positive relationships with residents, support their wellbeing and independence, ensure homes and communal areas are safe and well managed, and help create a vibrant community environment.
This is a hands-on role suited to someone who enjoys working closely with people, takes pride in delivering excellent services, and can balance resident support with professional housing management responsibilities.
Key Responsibilities
· Manage housing applications, allocations, viewings, sign-ups, and empty homes.
· Carry out regular resident visits to support wellbeing, independence, and tenancy sustainability.
· Lead day-to-day estate management activities and property inspections.
· Monitor repairs, contractors, and compliance activities to ensure high standards are maintained.
· Respond effectively to resident enquiries, concerns, complaints, and safeguarding matters.
· Maintain accurate records and support housing, health and safety, and compliance requirements.
· Organise resident events, engagement activities, and community initiatives.
· Build positive relationships with residents, families, contractors, local organisations, and partner agencies.
· Contribute to service improvements and support reporting for senior management and Trustees.
· Provide occasional support outside normal working hours in emergency situations, with time off in lieu provided.
What We’re Looking For
We are seeking someone who:
· Has experience in housing, property, community, support, or customer-focused services.
· Enjoys working directly with older people and supporting independent living.
· Has excellent communication, organisational, and problem-solving skills.
· Can work independently while contributing positively to a small team.
· Demonstrates empathy, professionalism, and sound judgement.
· Is confident managing competing priorities and maintaining accurate records.
· Understands the importance of safeguarding, health and safety, and resident wellbeing.
Why Join Us?
At The Frank Parkinson Yorkshire Trust, you’ll be part of a small organisation where your contribution is visible, valued, and genuinely makes a difference.
Apply with your CV and covering letter which demonstrates how your skills , abilities and experience match the vacancy
The client requests no contact from agencies or media sales.
About us:
We are an international humanitarian organisation that strives for a world free from poverty, fear and oppression. We deliver life-saving and life-changing interventions to the world's poorest and most vulnerable people. From rapid emergency response to innovative development programming, we go to the hardest to reach places to make sure that no-one is left behind. With almost 4,500 staff of more than 50 nationalities, Concern operates in 25 of the world’s poorest countries, helping people to achieve major and long-lasting improvements in their lives.
Benefits
• 25 days’ annual leave, pro-rated for part-time employees.
• Office closure between Christmas Day and New Year’s Day
• Flexible hours and hybrid working
• Annual leave purchase scheme
• Enhanced parental leave pay
• Stakeholder pension
• Season ticket loan
• Cycle scheme
• Life assurance
• Access to Employee Assistance Programme (EAP)
Details of our benefits could be found on our website:
Job Location: London (Hybrid)
Staff are expected to come into their base office once per week or the monthly equivalent i.e. 4 times per month. Staff are also able to flex their start and finish times between the hours of 7am to 7pm daily.
Our London office is based in The Foundry, a vibrant and eco-conscious workspace near Vauxhall and Oval stations. You’ll be based in a dynamic, purpose‑driven workspace designed to support collaboration and innovation. The Foundry offers excellent on‑site facilities, including a vegan café and a programme of monthly events, workshops, and networking opportunities with other charities and NGOs based in the building. With its welcoming, inclusive environment, The Foundry is a place where people come together to work, connect, and drive meaningful change every day.
About the role:
The Digital Content Manager will provide leadership and strategic direction for all of Concern’s digital content.
The role’s overriding objective is to create a positive and engaging online experience for Concern’s digital audiences while maintaining a focus on content that increases awareness, income and brand loyalty.
Acting as the organisation's champion for content marketing, the post holder will not only drive donations, but design meaningful digital experiences that bring supporters closer to the impact their contribution has.
The role involves managing complex demands from across the organisation as well as being responsible for output and managing risk. As one of the organisation’s lead digital copywriters, they ensure all content is of the highest quality and meets our strategic objectives. They are also an expert in digital content management and accessibility best practise, ensuring the website is maintained according to the highest digital standards.
The role also involves daily liaison and negotiation with a multitude of internal stakeholders in the UK, Ireland and the US, as well as external stakeholders including content creators, designers and developers among others.
About You:
You’re an experienced digital content professional with a strong track record of writing, editing and quality‑assuring clear, accurate and accessible content. You understand tone, brand consistency and user needs, and you know how to shape content that performs.
You’re confident working across multiple CMS platforms including Drupal, and you bring solid technical knowledge of SEO and digital optimisation, web usability and audience behavior.
Highly organised and calm under pressure, you manage workflows, deadlines and competing priorities with ease. You collaborate well, build strong relationships and handle stakeholders with professionalism, flexibility and integrity.
You’re adaptable, curious about evolving digital trends, and motivated by meaningful work, with a interest in development and humanitarian issues.
To view the full job description and person specification, please click on the link below to download the document.
Equality, Diversity, and Inclusion:
Concern Worldwide encourages all qualified candidates, irrespective of gender, ethnicity and origin, disability, political beliefs, religious beliefs, sexual orientation, or socio-economic status to apply to become a part of the organisation. Concern is against all forms of discrimination and unequal power relations, and is committed to promoting equality.
HOW TO APPLY
To apply for this post, please upload your CV and cover letter explaining how you meet the essential and desirable criteria for the position by 19th July 2026.
Your cover letter will be scored against each of the listed requirements listed in the job description. To give yourself the best chance of being shortlisted, please copy each criterion into your cover letter and explain under each one how your experience, skills, or achievements demonstrate your suitability. Use clear and specific examples to support your statements.
Concern will shortlist only those candidates who clearly demonstrate that they meet all essential criteria. If a high number of applicants meet the minimum requirements, we will assess and score candidates against the desirable criteria to determine who will be invited to interview. It is therefore important that your application provides detailed evidence of how you meet the role requirements.
All candidates who are short-listed for an interview will be notified via email.
Candidates must be legally entitled to work in the UK at the time of application.
Conditions of Appointment:
Pay band: GB6
London: £43,250- £48,055, based on full time hours (35 hours per week)
New employees typically start at the beginning of their pay band.
We are looking for someone who can start end of September to allow a handover before the current postholder begins maternity leave.
The successful post holder will be required to complete a criminal records self-declaration form and a Basic DBS check.
Having a criminal record will not necessarily debar you from working with Concern Worldwide. This will depend on the nature of the position, together with the circumstances and background of your offences.
Our mission is to permanently transform the lives of people living in extreme poverty, tackling its root causes and building resilience.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
"Lead finance. Shape strategy. Change lives."
Aspire Oxfordshire is an ambitious charity working to tackle inequality and create lasting opportunities for people and communities facing disadvantage. Every year, we support people experiencing homelessness, poverty, poor mental health, digital exclusion, unemployment and other barriers to reaching their potential.
Through supported housing, homelessness prevention, education, training and employment programmes and digital inclusion projects, we help people take positive steps towards greater independence, wellbeing and opportunity.
We are now seeking a values-led and commercially minded Head of Finance and Resources to join our Leadership Team and play a key role in shaping Aspire's future.
This is an exciting opportunity for an experienced finance professional who wants to combine strategic leadership with hands-on operational delivery in an organisation that makes a tangible difference every day.
As Head of Finance and Resources, you will lead Aspire's finance and resource functions, ensuring strong financial stewardship, effective governance, organisational resilience and sustainable growth. Working closely with the Chief Executive, Trustees and senior colleagues, you will help shape organisational strategy, support business development and fundraising activity, and ensure the charity remains financially strong and well positioned for the future.
Who We Are Looking For
We are looking for someone who combines strong technical finance expertise with excellent leadership and relationship-building skills. You will be equally comfortable presenting financial information to Trustees, supporting managers to improve financial performance, and helping to identify opportunities that strengthen our impact and sustainability.
You will bring:
• A recognised accountancy qualification (ACA, ACCA, CIMA or equivalent) and/or significant senior financial management experience.
• Experience of leading finance and operational functions within a charity, public sector, social enterprise or similarly complex organisation.
• Strong strategic financial planning, budgeting, forecasting and reporting skills.
• Experience of producing meaningful management information and using data to support organisational decision-making.
• Advanced Power BI and financial reporting skills, with the ability to develop insightful dashboards and reporting solutions.
• Knowledge of grant funding, commissioned services and restricted fund management.
• Experience of developing and improving systems, processes and organisational effectiveness.
• Strong leadership skills with the ability to motivate, support and develop others.
• Excellent communication and influencing skills, with the ability to build effective relationships with Trustees, funders, partners and colleagues.
• A practical, solutions-focused approach and willingness to work collaboratively across the organisation.
• A commitment to Aspire's values and a genuine passion for creating opportunities for people facing disadvantage.
Why Join Aspire?
This is an opportunity to join an ambitious organisation at an exciting point in its development. You will play a key role in helping Aspire deliver its Strategy 2025–2030, supporting innovative services that help people secure safe housing, improve their wellbeing, gain qualifications, access employment and build brighter futures.
In return we offer:
• Salary: £50,000 – £55,000 per annum
• 25 days annual leave plus bank holidays
• Pension contribution
• Cycle to Work scheme
• Employee Assistance Programme
• Hybrid working arrangements
• The opportunity to make a genuine difference in the lives of people across Oxfordshire
Aspire Oxfordshire celebrates diversity and is committed to creating an inclusive environment where everyone can thrive. We welcome applications from all backgrounds and particularly encourage applications from groups currently underrepresented in the charity sector.
Aspire Oxfordshire empowers people to realise their potential and create positive, independent futures.
Position: Head of Research
Hours: Part-time, 14 hours a week – job share
Contract: Permanent
Location: Office-based in London N4, with flexibility for hybrid working
Salary: £66,421 per annum FTE (£26,568 per annum, actual for 14 hours per week) plus excellent benefits
Salary Band: Band 4
About us
We make sure people living with MS are at the centre of everything we do. And it’s this commitment that unites us across the UK.
Our strategy is based on what people affected by MS have told us is important to them. It gives us a clear and determined focus.
Our work is based on the hopes and aspirations of our MS community. Together we campaign at all levels, fund ground-breaking research and provide award winning support and information.
Our people are our greatest asset and the key to our success. We offer a vibrant, progressive working environment where you'll be able to make a difference.
About this job
The Head of Research enables successful delivery of the organisation’s ground-breaking Research Strategy. They will provide vital leadership, strategic direction and day to day management of the MS Society’s research programme as well as leadership of the Research Team.
This varied and exciting role also involves developing and maintaining strategically relevant partnerships, annual grant round, new research strategy and acting as a spokesperson for the MS Society as well as being a key ambassador – inspiring internal teams about the MS Society’s research programme.
Please note this is a part-time 14 hours per week position. This could be worked across either 2 or 3 days.
Closing date for applications: 9:00 on Tuesday 21 July 2026
Interested?
PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.
We particularly welcome applications from disabled people and or people from minoritised ethnic backgrounds.
We’d be grateful if you downloaded and completed the equality and diversity monitoring form and submit it with your application.
Disability Confident Employer
We’re a Disability Confident Employer and we’re committed to promoting equality and diversity.
You can ask for reasonable adjustments as part of both our recruitment and new starter on-boarding processes.
If you need any help or adjustments to apply for this role, please contact us. You can also ask for the application materials to be sent to you in a different format. Such as for them to be sent to you by email or in a larger word format.
More about our recruitment and selection process
- The first round of our recruitment and selection process includes an interview with competency-based questions.
- Our recruitment and selection process might also include extra tasks. For example, a written or Microsoft Excel test or making a presentation.
- We’ll let you know what the selection process will include when we invite you to interview. You can ask for any more reasonable adjustments for the interview as part of the invitation.
- You might also be invited for a second interview. We’ll let you know about this during the selection process.
More about our employee benefits:
We have a wide range of employee benefits including (but not limited to):
Encouraging work life balance
- 39 days paid annual leave (including bank holidays), pro-rata for part-time
- More annual leave entitlement, based on length of employment
- Smart working options (with the opportunity to work remotely and find a smart working pattern that suits both you and us)
- Flexible working options
Caring for you and your family
- Generous sick pay entitlement
- More sick pay entitlement, based on length of employment
- Opportunity to buy and sell annual leave in each calendar year
- Free access to a GP virtually 24 hours a day/7 days a week allowing you unlimited advice, reassurance and where appropriate diagnosis
- Enhanced leave for new parents
- Free access to a confidential 24 hours a day/7 days a week helpline service for both you and your family with a specialist range of support and information
- Special leave options (such as up to 5 days paid leave for domestic or personal emergencies a year)
- 10 days paid disability leave a year, pro-rata for part-time
- 10 days paid carers’ leave a year, pro-rata for part-time
- Cycle to work scheme
- Death in service scheme
- New family-friendly benefits, including paid leave:
- In the event of miscarriage or still birth
- To support fertility treatments
- For antenatal appointments for both parents
Thinking about your finances
- Enhanced salary sacrifice pension scheme
- Discounted season ticket loan and interest-free emergency loans
- Give as you earn to support other charities of your choice before tax
- New employee portal including lifestyle savings vouchers and personal wellbeing
Enriching your life at work
- Personalised development plans with a wide range of training courses and opportunities to source additional training options with your line manager
- Yearly internal apprenticeship opportunities
- New, modern offices that embrace working together both in-person and remotely
- Various opportunities to influence how we internally operate (including surveys, and focus and committee groups)
- Active and supportive internal employee networking groups for collaboration and peer support
- 2 days paid leave a year for volunteering for MS Society activities during normal working hours (such as fundraising events, or campaigning in the local community)
- 2 days paid leave a year for volunteering with other charities during normal
Safeguarding
We’re committed to safeguarding and promoting the welfare of everyone who uses our services and we come into contact with.
This is regardless of Gender, Race, Disability, Sexual orientation, Religion or belief, Pregnancy, Gender reassignment.
We recognise our particular responsibility to make sure vulnerable adults and children are protected.
We have measures in place to protect everyone we come into contact with from abuse and maltreatment of all kinds.
Your right to work in the UK
You must have the right to work in the UK to work in paid employment with us. You’ll need to share documents showing you’re eligible to work in the UK if we offer you employment.
You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. We currently don’t have a Sponsor Licence agreement with the Home Office and aren’t able to support you with your visa applications.
No agencies please.
To fund world-leading research, share the latest information and campaign for everyone's rights. Together we are a community. Together we can stop MS

Job Purpose
To lead and oversee the delivery of TLC: Talk, Listen, Change’s charitable income generation and fundraising function, driving sustainable income growth through a diverse portfolio of opportunities including commissioning, grant applications, charitable trusts and foundations and fundraising activity. The Head of Development will carry out a mixed role, primarily consisting of informing the strategy, supervising the team and supporting them to secure income - while also directly creating some high-value / high-stakes submissions themselves. The role will play a key part in shaping and delivering the organisation’s growth ambitions, ensuring a strong and balanced pipeline across statutory, commissioned and voluntary income streams. As part of TLC’s Senior Leadership Team, the postholder will act as a senior advisor on charitable income generation opportunities and contribute to the wider strategic direction of the organisation.
Key Responsibilities
Strategic Leadership and Contribution
- Be a member of the Senior Leadership Team of TLC: Talk, Listen, Change, contributing to organisational strategy, growth and long-term sustainability.
- Work alongside the Group Director of Partnerships and Development and other senior leaders to shape and deliver TLC’s development and charitable income generation strategy.
- Act as a senior advisor on development, funding and growth of charitable income sources for the organisation.
- Take a lead role in fostering a culture of ambition, collaboration and continuous improvement.
Development and Income Generation
- Lead the team to deliver focused and successful development activity across TLC, ensuring a strong and sustainable pipeline of opportunities across: Tenders / commissioning (including pre-market engagement such as soft market testing, actual submissions including PQQs, ITTs, framework applications and presentations / interviews) Charitable trusts and foundations, Grants, Fundraising, Corporate relationships
- Work closely with our: Group Head of Marketing and Communications to create and run exciting, engaging campaigns and projects which grow awareness of and support for TLC, ultimately leading to increased income, Director of Finance To ensure budgets are accurate and bids appropriately costed, Director and Heads of Services To ensure we can deliver safely, securely and effectively, Director of Partnerships and Development To ensure strategic alignment and relationships.
- Ensure a detailed understanding of all tender specifications including a thorough assessment of the implications and requirements of TLC within each opportunity.
- Ensure all submissions are high quality, aligned to TLC values and priorities.
- Work closely with service leads and partnerships colleagues to identify, scope and develop new opportunities.
Leadership and Management
- Provide strong leadership to the Development team, including line management of Development Managers.
- Support a high-performing, collaborative team culture aligned to TLC behaviours and values.
- Ensure effective performance management, supervision, and development of staff (including one-to-ones, appraisals and team meetings).
Performance, Planning and Delivery
- Lead the development and delivery of a clear development plan aligned to organisational strategy.
- Monitor and report on development and fundraising performance, ensuring a data informed approach to decision-making.
- Provide delegated budget management for development and fundraising activity.
- Ensure smooth transition from development activity to service mobilisation, working closely with operational teams.
External Relationships and Profile
- Build and maintain strong relationships with commissioners, funders and partners with regard to charitable income generation opportunities.
- Represent TLC at external forums, networks and events, contributing to sector influence and profile. Governance and Ways of Working
- Ensure all development and fundraising activity aligns with TLC policies, values and ethical frameworks.
- Contribute to organisational planning cycles, board reporting and strategic development processes.
- Commit to continuous professional development and maintain awareness of sector trends and opportunities.
The Talent Set are delighted to be partnering with Guy’s and St Thomas’ Foundation to recruit a new Head of Community & Events, working across their charity brands as a key senior member of the fundraising team.
Head of Community & Events
Salary - £67,000 - £71,000 dependent on experience
Location: London with hybrid working (2dpw on site)
Guy's & St Thomas' Foundation is an independent charitable foundation working to build a healthier society. Through funding, partnerships, research and innovation, the Foundation tackles some of the most pressing health challenges facing communities, with a particular focus on reducing health inequalities and improving health outcomes.
Guy’s & St Thomas’ Charity, Guy’s Cancer Charity and Evelina London Children’s Charity operate under this umbrella, securing vital funds that enable the Foundation to fund pioneering projects across Guy’s & St Thomas’ that go beyond what the NHS alone can provide.
As Head of Community & Events you will lead a high performing team, furthering innovative community and event programmes that enhance engagement, drive income growth, and support strategic fundraising initiatives that enable long term growth. With a strong foundation, increased investment and ambitious growth plans, this role will be instrumental in increasing visibility, strengthening relationships, and driving income through innovative programmes aligned with the organisation’s strategic objectives.
As Head of Community & Events you will:
- Develop and implement a comprehensive community engagement strategy that broadens reach and maximises income.
- Lead and grow a proactive events portfolio, increasing revenue targets year-on-year through innovative and traditional activities.
- Manage and empower the team, fostering a collaborative and entrepreneurial environment that encourages creativity and enables innovation.
- Oversee the planning and execution of new and existing events, including pilot programmes and special campaigns.
- Build strong relationships with hospital sites, local communities, community partners and other stakeholders to enhance visibility and fundraising outcomes.
- Lead efforts to diversify income streams through community initiatives and corporate partnerships.
- Collaborate with marketing, digital, and other teams to ensure insight-led and data-driven decision making.
- Develop and monitor strategic and operational KPIs for community and events activities, ensuring accountability and continuous improvement.
- Support the team in problem solving, coaching, and empowering decision-making at appropriate levels.
- Contribute to the long-term growth and diversification of the organisation’s fundraising portfolio and the upcoming capital appeal campaigns.
You will bring:
- Proven experience leading community and events fundraising programmes, with demonstrated ability to grow income through strategic initiatives.
- Strong leadership skills with experience managing high performing and developing diverse teams.
- Excellent relationship-building skills with external and internal stakeholders.
- Insight-led decision making, maximising ROI and collaborating closely with internal teams such as marketing and digital.
- An analytical and curious mindset, consistently seeking sector insights and championing best practice across the team.
How to Apply
The deadline for this role is Wednesday 22nd July, with 1st stage interviews to take place on Thursday 30th July. To express an initial interest, please submit your CV demonstrating your suitability for this role by clicking the 'apply now' button (please do not apply via email). We aim to get back to all successful candidates within 48 working hours.
Commitment to Diversity
The Talent Set are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, religion or belief, sex, sexual orientation, gender reassignment, marriage and civil partnership, pregnancy and maternity, disability, or age. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process.
Job Title: Digital Communications Officer
Responsible to: Senior Communications & Engagement Manager
Salary: £29,706 – £31,908 per annum
Location: Head Office, 5 Trinity Street, London, SE1 1DB
Hours of work: Full time - 35 hours per week (Minimum two days per week in the London office). Occasional weekend and evening work with time off in lieu (some domestic and international travel may be required)
The package also includes:
-
8% employer pension contribution
-
25 days annual leave, plus bank holidays and additional discretionary leave during the Christmas period
-
Season Ticket Loan
About USPG
USPG is the Anglican mission agency that partners churches and communities worldwide in God’s mission to enliven faith, strengthen relationships, unlock potential and champion justice. You can find out more about our work by visiting our website.
About the Role
Reporting to the Senior Communications & Engagement Manager as part of a highly functioning and creative team, this vital role will work across all media and channels to raise the profile of USPG and its partners and their work:
-
Oversee the day-to-day running of our website and social media channels.
-
Liaise with colleagues and partners to gather information and use it to create engaging collateral which informs, inspires, and sometimes challenges.
-
Support the digital growth of USPG through SEO and Analytics
-
Monthly digital and media reporting
About You
You are an organised and digitally aware communications professional. You can take complex subjects and communicate about them in simple and effective ways that speak to specific audiences. You understand the importance of reporting on website and social media performance to understand USPG’s audience and to adjust and improve. You are comfortable working in a small and creative team and are confident speaking to the wider organisation. You can juggle numerous projects and deadlines at one time.
You will demonstrate considerable cross-cultural awareness and an ability to communicate in a way that is sensitive and appropriate. You demonstrate an aptitude for collaborative teamwork and the ability to work independently on your initiative. It is expected that the postholder will be inspired by the work of USPG and in agreement with its Christian ethos and that they will be comfortable writing in a way which reflects this.
This is an ideal opportunity for someone looking for an exciting and varied role within charity communications or a communications/marketing professional who wants to move into the charity sector. However, if you don’t necessarily fall into these categories, but have the right skills for this role, please get in touch.
How to apply:
Please complete the application form and equal opportunities form and email us as indicated.
Closing Date: Wednesday 12 August 2026 by 9am.
Interview Date: Wednesday 19 August 2026 in London.
We bring people together from different parts of the global Church in mutually enriching conversation and profound encounters.

The client requests no contact from agencies or media sales.
Head of Fundraising & Philanthropy
Permanent | Full-time (37.5 hours per week) - Flexible working arrangements considered.
Salary: £45,056–£49,417 (dependent on experience)
Reports to: Chief Executive Officer
Location: Bristol (Hybrid working)
Help Transform the Future of Rivers Across the Bristol Avon
This is a rare opportunity to build something that will have a lasting impact.
Over the past several years, Bristol Avon Rivers Trust (BART) has become one of the UK's fastest-growing Rivers Trusts, securing investment to restore rivers, reconnect habitats, reduce flooding and engage communities across the Bristol Avon catchment.
Now we're ready for the next stage of our journey.
We are looking for an ambitious and experienced fundraising leader to build and lead an entirely new area of our organisation - developing sustainable voluntary income that enables us to do more than project funding alone can achieve.
This is an opportunity to create something from the ground up. You will shape our fundraising strategy, diversify our income, build long-term relationships with supporters and partners, and unlock investment that will directly improve rivers, wildlife and communities across our region.
If you're motivated by building successful fundraising programmes with genuine environmental impact, we'd love to hear from you.
About Bristol Avon Rivers Trust
Founded in 2012, Bristol Avon Rivers Trust works across the Bristol Avon catchment to restore rivers for wildlife, people and the local economy.
Everything we do is guided by the best available science and a catchment based approach, working across entire catchments to improve biodiversity, climate resilience, water quality and flood resilience.
Since 2023, the Trust has experienced significant growth. We now employ around 20 staff, deliver approximately £1.3 million of projects annually, and work alongside local partnerships, farmers, landowners, communities, local authorities, businesses and government agencies.
Our ambition over the next five years is even greater.
To deliver our Strategy 2025–2030, we need to complement our strong track record in project funding with a sustainable programme of unrestricted and philanthropic income.
About the Role
Help shape the future Bristol Avon Rivers Trust (BART).
This is much more than a fundraising role.
You'll have the opportunity to design and lead BART's long-term fundraising strategy, creating entirely new income streams that will support restoration of rivers, education, community engagement, project development and organisational resilience.
Our immediate priority is to diversify our income beyond project grants by growing:
- Individual giving
- Philanthropic and charitable foundation support
- Corporate partnerships
- Major donors
- Legacy giving
- Unrestricted income opportunities
While these priorities have been identified strategically, we are looking for someone with the experience and creativity to refine the approach, test new ideas and build a sustainable fundraising programme for the future.
Success during your first 12 months will include:
- Developing and launching BART's fundraising strategy
- Building a compelling case for supporting the Trust’s work
- Establishing a strong pipeline of unrestricted income opportunities
- Growing relationships and excellent communications with supporters and funders
- Embedding fundraising across the organisation
- Creating clear KPIs and reporting frameworks with the CEO and Trustees
This is a highly strategic position reporting directly to the Chief Executive.
The successful candidate will work closely with an engaged Leadership Team and supportive Board of Trustees, who recognise fundraising as a strategic priority for the organisation's future growth.
Our CEO has extensive experience securing major grant funding and developing partnerships, and will work closely alongside you to help establish and grow this new function.
As with any investment in fundraising, success will be measured against mutually agreed objectives and long-term growth rather than immediate financial return. We recognise that developing sustainable fundraising takes time, and we are committed to supporting the successful candidate to build a lasting programme.
What You'll Be Doing
You will:
- Develop and implement BART's Fundraising and Philanthropy Strategy.
- Diversify unrestricted income from individuals, trusts and foundations, philanthropy, corporate partnerships, legacies and other voluntary income streams.
- Develop a compelling organisational Case for Support aligned to BART's Five-Year Strategy.
- Work with the CEO and Leadership Team to establish fundraising priorities and KPIs.
- Lead fundraising campaigns, communications, and supporter engagement initiatives.
- Manage and develop BART's supporter journey using our Beacon CRM system.
- Work closely with our Trust Administrator, who provides administrative support to the organisation, including support for CRM administration and fundraising processes.
- Coordinate fundraising activity across the Trust and ensure opportunities are maximised.
- Build strong relationships with major donors, funders and strategic partners.
- Ensure compliance with the Fundraising Regulator's Code of Fundraising Practice.
- Report regularly to the Leadership Team and Board of Trustees.
Why This Role is Different
This is an opportunity to build a fundraising programme with exceptional foundations already in place.
You will benefit from:
- A highly respected and growing environmental charity.
- Strong project delivery with proven environmental impact.
- An experienced CEO with a successful track record of securing significant funding and developing strategic partnerships.
- A supportive Board committed to growing fundraising.
- A database managed through Beacon CRM.
- A recognised and trusted regional brand with significant opportunities for growth.
You'll have genuine freedom to shape the future direction of fundraising at BART.
About You
We're looking for someone who is ambitious, entrepreneurial and excited by creating something new.
You'll ideally have:
- At least five years' experience in fundraising or philanthropy.
- Experience developing fundraising strategies and delivering income growth.
- Knowledge of trusts, foundations, philanthropy, individual giving or corporate fundraising.
- Excellent relationship-building and influencing skills.
- Strong planning and project management skills.
- Experience using CRM systems (Beacon experience welcomed but not essential).
- Excellent written communication, storytelling and bid-writing skills.
- The ability to translate complex environmental work into compelling fundraising propositions.
- A passion for rivers and their recovery and creating meaningful impact.
Benefits
- 25 days annual leave plus bank holidays and Christmas closure.
- Holiday increases with length of service.
- 9% employer pension contribution.
- Life Assurance.
- Hybrid and flexible working.
- A supportive and collaborative team culture.
- Professional development opportunities.
Why Join BART?
Healthy rivers are fundamental to tackling climate change, biodiversity loss, flood resilience and community wellbeing.
Joining BART means becoming part of a passionate, ambitious organisation that delivers measurable environmental change every day.
Most importantly, this role gives you the opportunity to build something with lasting impact.
The fundraising programme you create will enable thousands more people to connect with and restore rivers across the Bristol Avon catchment for generations to come.
Equality, Diversity & Inclusion
Bristol Avon Rivers Trust is committed to building an inclusive and diverse workplace where everyone feels valued, respected and supported.
We actively welcome applications from people of all backgrounds and communities, particularly those underrepresented within the environmental sector.
How to Apply
Please send a CV and a covering letter outlining your suitability for the role before 11:59pm on Friday 17th July
Further Information
To learn more about our work, visit:
Bristol Avon Rivers Trust
The client requests no contact from agencies or media sales.
Make Your Numbers Matter!
We’re looking for a Head of Finance to help drive our mission of supporting mental health in Herefordshire. If you’re a skilled finance professional who wants to make a real difference, we’d love to hear from you
The Role
You’ll lead all aspects of our finance function, working closely with the CEO and senior team to:
- Lead day-to-day finance, payroll, and reporting
- Lead budgeting, forecasting, and financial planning
- Ensure strong governance and compliance
- Deliver clear insights to support decision-making
- Line-manage the Finance Officer
- Develop future state planning and insight
What You’ll Bring
- 5+ years financial management experience.
- Strong accounting, reporting, and budgeting skills with ACCA qualifications.
- Knowledge of charity finance (SORP desirable)
- Great organisation and communication skills
- A passion for making a difference
Why Join Us?
- Meaningful, community-focused work
- Supportive and friendly team
- Flexible, part-time hours based in central Hereford
Closing Date: Monday 3rd of August 2026
This post will require an Standard Disclosure and Barring Service Check. Please note: This vacancy may close early if we receive a high volume of suitable applications.
The client requests no contact from agencies or media sales.
The Head of Public Fundraising is a new role at Coeliac UK leading the charity’s public fundraising function. The role focusses on driving sustainable growth across individual giving, community fundraising, events, lottery, raffle, digital fundraising and merchandise. This role is responsible for delivering Coeliac UK’s 5-year fundraising strategy to maximise return-on-investment, grow long term supporter value, and contribute to the charity’s mission.
The Head of Public Fundraising will embed and deliver comprehensive fundraising strategies, growing Coeliac UK’s supporter base and income, building up new and under-developed income streams and communicating effectively with their audiences to expand their reach, and encourage financial and non-financial support to deliver the organisations mission.
Who are we looking for?
Key to the success of this role is a strong understanding of individual giving fundraising. This role blends the strategic oversight and leadership of a Head of role across multiple income streams, with the hands-on expertise of an IG fundraiser. Experience across other income streams and areas of fundraising delivery would be a huge benefit as the role leads community fundraising and events, will take on digital fundraising - currently led by the Chief Engagement Officer, as well as manage the data and supporter care functions, but experience in individual giving is essential as Coeliac UK has defined that as an area of priority income.
The successful candidate for this role will be someone who has already operated at a senior level within a charity such as at Senior Manager level, or Head of in a specific income stream.
Hybrid working
The role has a hybrid expectation of a minimum of a day a week in the High Wycombe office (HP11 2QW) to build relationships and provide support to the fundraising team, and there will be flexibility required for other in person meetings and events. However, Coeliac UK are keen to secure the very best candidate, if the hybrid expectation presents challenge for you but you otherwise meet the requirements of the role, please do get in touch with THINK to discuss.
Application notes
Please download the Candidate Info Pack provided for further information about the role, timelines and next steps.
To progress your application, please contact THINK Recruitment to organise an informal screening call. Please note, we cannot shortlist candidates who have not had a screening call so please allow enough time to have a call before the closing date.
If you need assistance with downloading the pack or any reasonable adjustments to ensure you can engage with the selection process, please contact THINK Recruitment and our team will support you.
Closing date for applications: Midnight Tuesday 21st July
There will be a two-stage interview process:
Stage 1 interviews: 30th July
Stage 2 interviews: 5th August
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Head of Infrastructure and Security
These are exciting times for the charity, and we have an outstanding opportunity for a self-motivated and highly professional individual with exceptional analytical, problem-solving and interpersonal skills to join the Leadership Team, as Head of Infrastructure and Security.
Position: Head of Infrastructure and Security
Location: Devon/Hybrid (This is a hybrid working position, combining home and occasional onsite working under the guiding principles for such roles. The working pattern and requirement for site attendance (for essential meetings) will be agreed between the line manager and post-holder)
Hours: Full-time, 35 hours per week, 08.30-16.30, Monday-Friday
Salary: £63,813 annum
Contract: Permanent
Closing Date: Sunday 2 August 2026. Please note this role may close earlier than advertised so apply as soon as possible.
About the Role
As Head of Infrastructure and Security, you will lead the strategic direction, design, and delivery of the technology infrastructure and security capabilities, ensuring that IT infrastructure services are secure, resilient, and scalable and aligned with business needs. Your responsibilities within this rewarding and multifunctional role will include overseeing robust cybersecurity measures, ensuring regulatory compliance, and embedding effective governance to manage risk and optimise performance, directly contributing to the delivery of the organisation’s strategic priorities.
Your principal duties and responsibilities will include:
- Developing and implementing infrastructure and security strategies aligned with organisational goals, ensuring technology platforms are efficient and capable of supporting future growth and innovation.
- Providing expert advice on emerging technologies and security threats to inform strategic planning relating to digital investment and risk mitigation.
- Overseeing the design, operation, maintenance and optimisation of networks, servers, storage, and cloud platforms and related services, ensuring these are resilient and efficient.
- Leading cybersecurity initiatives including conducting risk assessments, vulnerability management, and incident response.
- Establishing, maintaining and continuously improving IT governance frameworks, including policies, processes, standards and controls that support secure and effective service delivery.
- Managing audits, ensuring findings are addressed, risks mitigated and the organisation remains fully compliant with data protection legislation and cybersecurity expectations.
- Leading, supporting and developing infrastructure and security teams, fostering a culture of innovation and continuous improvement.
About You
We are looking for someone who has:
- Experience in senior IT leadership roles within infrastructure and security domains.
- A strong knowledge of cybersecurity frameworks and best practices.
- Proven experience of managing hybrid environments, including on-premises and cloud technologies.
- Working experience of aligning IT infrastructure and security initiatives with organisational objectives.
- Proven ability to lead and develop technical teams.
- Strong stakeholder engagement skills, and the ability to translate complex technical concepts into clear business language.
- An analytical approach to solving complex technical and security challenges.
Benefits include:
- Competitive pension.
- 31 days holiday (including Bank holidays), rising to 34 will each full year of service.
- Wellbeing team.
- Recorded Pilates and Yoga classes.
- Long service awards.
- Healthshield plan
- Free parking.
- Subsidised restaurant and shop.
About the Organisation
Join one of the UK’s largest international animal welfare charities, currently supporting projects in over 35 countries worldwide, working for a world where donkeys and mules live free from suffering and their contribution to humanity is fully valued.
The Charity is a Disability Confident Employer, committed to safeguarding and promoting the welfare of vulnerable people (children and adults) and expects all staff and volunteers to undertake this commitment. Applicants will be subject to safer recruitment processes, including an application for a Disclosure and Barring Service (DBS) check where required for the post.
You may also have experience in areas such as Infrastructure and Security, Head of Infrastructure, Infrastructure Director, Director of Infrastructure, Head of Security, Security Director, Director of Security, Head of Infrastructure and Security, Infrastructure and Security Director, Director of Infrastructure and Security.
Please note this role is advertised by the recruitment agency acting for the client, Not For Profit People. #INDNFP
Students’ Union UCL is an organisation that exists to make more happen. We are the representative body for University College London’s (UCL) students, one of the most diverse student communities in the world. Our vision is to provide an outstanding experience for all UCL students and to be one of the best students’ unions in the UK and the world. We aim to build a vibrant and empowered student community with real influence in UCL and beyond, that enables students to enjoy their time at university; pursue their interests and passions; see the world in new ways; and develop the skills and experience to change the world for the better.
We are a registered charity employing over 150 career staff and 300 student staff, delivering a wide range of services and representative functions for UCL students. We have the widest portfolio of services of any student organisation in the country, managing UCL’s extracurricular programmes for sport, music, drama, dance, media, volunteering, academic societies and intercultural engagement; providing a wide range of fantastic social spaces; leading on student democracy and representation across UCL; and offering excellent student support services.
It's an exciting time to join our growing organisation as we lead the delivery of UCL’s groundbreaking Student Life Strategy. This is enabling us to build more programmes to improve students’ mental and physical wellbeing, promote genuine equity for all, build students’ skills and confidence, develop their international connections and intercultural skills, and make a real contribution to our local community.
We support hybrid working and provide excellent benefits including defined benefit pension scheme and generous holiday entitlement. We are proud of high levels of staff engagement and pride ourselves on being a great place to work. We will consider applications to work on a flexible and job share basis wherever possible.
Job Description
Do you have experience in designing, reviewing or improving administrative or operational processes, with a focus on the user experience above all? Do you lead change and service improvement initiatives while working collaboratively with a wide range of stakeholders? If the answer is yes, then we want to hear from you.
We are looking for a Business Analyst to lead and deliver a transformation roadmap that redesigns and improves student services, using service design and business analysis approaches to create efficient, student-centred processes across the Union.
The role is full time (with part time possibility) and a fixed term contract for 12 months. This role is based at our Bloomsbury campus with flexibility to work from home on a 40/60 basis (40% working from the office).
Duties and Responsibilities
You will lead the delivery of a transformation roadmap to redesign and improve student services across the Union, focusing on creating efficient, user-centred processes that enhance the experience of student leaders and staff. This will involve analysing current ways of working, identifying opportunities for improvement, and balancing quick wins with longer-term change aligned to the academic cycle.
You will work closely with students, staff and stakeholders across the Union to co-design services and ensure they meet real user needs. Using data, insight and feedback, you will prioritise improvements, build engagement, and ensure that systems and tools—working in partnership with IT and Digital—support the delivery of better services.
Alongside delivery, you will help embed a consistent approach to service design and process management, producing clear documentation and building organisational capability for continuous improvement. You will also ensure that all changes align with governance, risk and compliance requirements, supporting sustainable and effective service delivery.
Our ideal candidate will have strong analytical and problem-solving skills, a good understanding of service design or business analysis approaches, and the ability to communicate complex processes clearly to diverse audiences.
For full details on this role, please view the job pack attached below.
Please be aware, we have displayed the full salary range in line with our recruitment policy. New appointments would normally be made at the starting point of the scale.
Interviews will take place between 3rd - 7th August.
An outstanding experience for all UCL students and to be one of the best students’ unions in the UK and the world.


The client requests no contact from agencies or media sales.
Harris Hill has an exciting opportunity, for an experienced interim Head of Communications to support a National charity whist they recruit on a more permanent basis.
This part time role can be 2-3dpw, on a fully remote basis.
This is a unique opportunity to lead high-profile national campaigns, strengthening the organisations reach across the media and digital landscape, and ensuring staff remain connected, engaged, and inspired by the organisations work.
Role:
National campaigns and public engagement — including our flagship campaign
Media and profile-building — securing high-quality coverage, managing relationships with press, ambassadors, and influencers.
Audience growth and supporter engagement — expanding our network of donors, partners, and advocates
Digital and content strategy — driving a multi-platform approach that positions us as a thought leader in our field and also helps us reach the people who most need our support
Internal communications and culture — ensuring staff feel informed, connected, and part of a shared purpose
Team leadership — jointly leading a skilled communications team and working closely with senior leaders, including the Chair, the CEO and Executive Team and Trustees.
Experience:
Bring a strong track record across PR, campaigns, digital, and internal communications
Be confident leading complex, multi-channel communications activity
Experience navigating complex organisational environments with diverse operational and service functions.
Have experience translating organisational mission into clear, engaging messaging for diverse audiences
Be a collaborative leader, comfortable working in a job share arrangement and across senior teams
Combine creativity with delivery—able to move from strategy to execution at pace
Bring a strategic and pragmatic approach to marketing, with strong attention to brand consistency and discipline.
If you would like to find out more about this amazing opportunity, please apply today, as the client will interview as they see CV's.
