Head Of Digital Services Jobs in Liverpool
SCIE Vision
We are committed to building a society which enables people who draw on social care to live fulfilling lives.
At the SCIE, we are driven by our values:
· Progressive – always learning and developing.
· Inclusive – working together for equality, diversity, and fairness.
· Credible – evidence-based, robust, and reliable.
· Transparent – open and honest.
The role:
A great opportunity for you to join our small friendly team and make a real difference to people’s lives by:
· Supporting the Digital Products Manager in producing and managing all web content, resources and other digital assets.
· Ensuring the SCIE website and SCIE’s digital resources communicate, educate and engage impactfully with our target audiences and customers.
· Using your knowledge and experience of digital delivery as part of a marketing team to support the marketing and communications team in achieving business development objectives.
· To ensure the SCIE website’s messaging, content positioning, user journeys, information architecture and content currency are effective, working with content owners and subject specialists so that the website, its offers and content is timely, high-quality, consistent, and designed for digital dissemination.
· To support the creation, development and ongoing management of digital based products and services, in line with the brand, including webinars, podcasts, marketing emails, and surveys.
· To support the Digital Product Manager to work with colleagues across the organisation, commissioners, customers, the workforce, people with lived experience and carers to update and develop the SCIE’s website and ensure that resources are appropriate and useful.
This role sits within the Marketing and Communications team, led by the Head of Marketing and Communications, and working alongside colleagues in the wider Business Development and Marketing directorate.
What we are looking for:
· Excellent written communication skills, with a commitment to communicating clearly and in plain English.
· Excellent oral communication skills.
· Experience of Content Management Systems (WordPress, Drupal, etc) and publishing content for a website with multiple audiences and priorities.
· Knowledge of digital platforms and practices as part of a combined digital communications strategy, including social media, newsletters, campaigns, and web updates.
· Experience of writing for the web.
What we offer in return.
We offer excellent staff benefits including a competitive salary and homeworking allowance. We provide an employer pension contribution above the statutory minimum, an award-winning employee assistance programme, and an attractive holiday package which rises with length of service.
If you would like to access the application form in a different format or if would like any assistance that might help improve your experience while completing the application, please contact us.
The client requests no contact from agencies or media sales.
Do you want your job to feel exciting again? If you’re a highly motivated, experienced fundraiser looking for a new challenge in an ambitious and friendly team then look no further.
The individual giving team is responsible for driving sustainable growth through donor engagement, stewardship and acquisition. Could you be the newest member of our team? We are seeking an experienced Fundraising Marketing Officer to join us as we approach our centenary. The ideal candidate will have a proven track record in not-for-profit fundraising marketing and a passion for leveraging stories to drive fundraising success. This role requires a creative thinker, a data-driven approach, and a commitment to making a positive impact.
The successful candidate will join a busy, friendly, and capable team working to maximise the charity’s fundraising performance. We work with leading fundraising specialists throughout the UK to refine our approach and deliver outstanding results for one of the UK’s leading animal welfare charities.
Location
This position is based remotely. But you must be a resident of the United Kingdom with all the necessary legislative ‘right to work’ documentation. You will be required to attend the charity’s head office located in Norfolk a minimum of 6 times per year and this will be at your own expense for travel and accommodation.
Why become part of World Horse Welfare’s team?
Horses might be part of our DNA but they don’t have to be part of yours. World Horse Welfare has plenty of passionate equine experts already in situ, so provided you share our values of being realistic, compassionate and forward-thinking then you could be the perfect candidate.
We care about our people because they are the ones who enable us do achieve such good work. We invest in them, nurture them and listen to them to create a collaborative working environment where everyone feels valued.
Benefits include a generous pension scheme and cash health plan, paid employee sickness absence scheme, a minimum of 31 days’ holiday (including bank/public holidays and mandatory shutdown between Christmas and New Year) and death in service.
World Horse Welfare’s values are grounded in pragmatism and compassion as we strive to support and strengthen the horse-human partnership in all its guises through a combination of care, research, education and influence. The charity promotes and protects welfare across the full spectrum of the equine world including horses in need, sport and leisure horses, and horses used in work and production in marginalised communities worldwide.
World Horse Welfare is committed to championing equality and diversity in all aspects of employment and in the services that it provides. We encourage applications from under-represented groups, particularly ethnically diverse communities, LGBTQ+ and disabled people.
The client requests no contact from agencies or media sales.
Together we make a difference, develop and learn, and support each other. Every day with us is different, but our mission remains the same: helping the people we support celebrate along the road to a brighter future.
Hours: 37.5 per week
Salary: £39,327 rising to £42,426 per annum with biennial increments
Location: Remote working with travel to Together Trust locations in Greater Manchester and surrounding area and attending some meetings throughout England where necessary.
Leading on Policy and Campaign development of the charity’s policy, your role will be to put forward evidence-based policy recommendations and campaigns and working with the people we support to influence change ensuring that the voice of the people we support is heard and acted on by key decision makers.
Acting as the spokesperson for the Together Trust and the people it supports on policy issues you will be responsible for the following:
- Managing and developing the Together Trust’s policy and campaigns strategy in line with the Trust’s strategic long-term plan.
- Leading on the development of policy priorities with staff and the people we support. Working with them to develop a Theory of Change for the Together Trust. Working directly with the Trust Directors, Trustees and external agencies.
- Representing the Together Trust at meetings with MPs, Councillors, parliamentary groups, select committees to help drive forward Together Trust’s policy and campaigns work.
- Improving the Together Trust’s visibility in UK Parliament by attending sessions, submitting evidence and nurturing networks.
- Reporting on policy, campaigns and participation activities to the Supporting People sub-group, providing updates on activity and progress against key milestones.
- This role has line management responsibilities.
We’re looking for someone who has:
- An undergraduate degree qualification (Level 6 or equivalent), preferably in a relevant discipline with a good understanding of the UK political environment, local and national government structures and decision-making.
- Line management experience supporting team members to achieve their KPIs.
- Experience of using different campaign tactics including recruitment actions and support journeys.
- Experience of speaking at events or representing an organisation in a professional setting.
Benefits
- Annual Leave 27 day holiday plus 8 days bank holidays rising to 30 after 5 years, 33 days after 10 years
- Generous pension scheme and death in service benefit , up to 7% company pension contributions and up to 6 x basis salary death in service
- Occupational sick pay and family friendly policies including enhanced maternity, paternity and adoptive leave.
- Reward and Discount platform offering discounts at high street shops, travel, insurances etc.
- Eligibility to apply for Blue Light card
- Proud to be a real living wage employer
- Refer a friend scheme, be rewarded for recommending a friend to work with us
- Comprehensive training and development opportunities, including apprenticeship qualifications
- Long service awards including cash gifts and extra holiday.
- Promotion of Wellbeing across the organisation including Mental Health First Aiders offering wellbeing support from trained colleague and free weekly yoga session in person or online
- Access to our Employee Assistance Programme for you and adults at your home
Alongside an incredible team of like-minded peers, you’ll be working behind-the-scenes to support our staff, volunteers, families, and supporters. You will be helping our work happen across the charity; enabling us to care for and champion the rights, needs and ambitions of the people we support.
If you are interested in this position and want to help the Together Trust make a change please take a look at our full job description and apply for this rewarding role.
The closing date for applications is Friday 27th September 2024.
This advertisement may be withdrawn if we identify suitable candidates before the closing date; early applications are encouraged.
We welcome applications from individuals who have the right to work in the UK. At this time, we are not providing sponsorship for overseas staff.
We are a UK charity supporting children in care and people with disabilities, autism and complex needs in the North West.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The TSA is seeking a highly experienced, confident and capable Head of Fundraising to provide leadership and direction on all aspects of income generation. The charity has gone from strength to strength over the last 24 months, including income generation, and we are looking for an experienced fundraising professional to continue this amazing work.
Working closely with the TSA’s Joint Chief Executives, you’ll join the Senior Management Team and will be expected to successfully implement our new three-year fundraising strategy, which aims to diversify and raise income in a sensible yet ambitious way.
You’ll have a genuine passion about making a difference and working with a range of different people to increase income across multiple streams. The chosen candidate will have experience of developing multiple income streams, building and maintaining meaningful relationships with existing and new supporters and demonstrable exceptional communication skills.
In return, you’ll know that you’re making a massive difference in the lives of thousands of people across the UK, while working in an environment that encourages flexible and supportive working.
Head of Fundraising responsibilities
Strategic, leadership and management
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Provide leadership for fundraising and income generation across the TSA team. Attend regular strategy meetings and be a leading voice in shaping the TSA’s income generation activities
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Lead in the development, implementation and review of fundraising polices and strategy ensuring they are in line with the overall organisation business plan
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Provide line management for the Fundraising Manager and Grants and Trusts Manager, including regular meetings and ensuring that the fundraising team are fulfilling all areas of their roles, meeting agreed KPI’s and achieving set income targets
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Lead on the annual business planning and budget cycle for the income generation
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Effectively collect and analyse data to demonstrate income trends, the impact of fundraising and income generation. Use this data to inform quarterly reports to the Board of Trustees, determine the impact of the team’s work and drive continual improvements in policy and practice
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Attend and actively contribute to weekly TSA team meetings
Income Generation and partnership
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Lead on all income generation activities, with a focus on developing new fundraising initiatives for corporate giving, major donor fundraising, legacy giving and TSA appeals
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Develop and deliver short and long-term fundraising and partnership strategy for the TSA. Ensure that the TSA has a balanced portfolio, and the fundraising team successfully delivers income across multiple streams
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Working closely with the Joint Chief Executives and Grants and Trusts Manager, expand the TSA’s range of research funding sources to include public, academic, commercial and innovation funding alongside investment from the TSA itself
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Accurately forecast and monitor against income generation targets
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Identify opportunities to work with partners on areas of common interest where the TSA can achieve more through joint funding, gifts in kind (such as time or services) or delivering joint projects than the charity could do by working alone
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Ensure the TSA’s fundraising policies, procedures are up to date and that all fundraising activities comply with law and the Fundraising Regulator guidelines
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Continue to maintain established, and develop new relationships with potential fundraising supporters and partners across all sectors
Marketing and communications responsibilities
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Work closely with the communications team to develop inspiring fundraising campaigns, appeals, cases for support and content for distribution across all digital platforms,including social media, e-newsletters and Scan magazine, website and fundraising platforms
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Continue to strengthen our supporter engagement plans to identify and build excellent working relationships that leads to increase income
General responsibilities
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Adhere to all TSA policies, procedures, values and behaviours
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Comply with all internal and external Health and Safety requirements and complete Risk Assessments as appropriate
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Work as part of a small fundraising team, you will enjoy taking on new challenges and happy to work flexibly as the TSA continues to develop and grow
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Represent the charity at a small number of TSA events as required
Other requirements of the post
The post holder must be prepared to work flexibly to meet the needs of the organisation. This may entail occasional evening and weekend work. Occasional travel within the UK may be required for team meetings and events.
A DBS enhanced disclosure will be required prior to taking up post.
Person specification
Essential
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Strategic thinking and planning
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Multi-tasking, ability to manage a diverse workload, prioritise needs and manage your own time
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Proven background in fundraising and income generation leadership across multiple income streams including community, corporate, major donors, regular giving and legacy
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Experience of building relationships with major donors and corporate supporters
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Demonstrated experience of developing strategies and business plans
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Experience of leading a team and line-managing colleagues. At least 5 years’ experience of managing a fundraising team
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Experience of developing standard operating procedures and embedding them in day-to-day operations
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Experience of managing budgets
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Able to set and manage ambitious income targets
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Able to grasp complex issues and communicate complex issues simply
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Quick learner and able to onboard swiftly
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Experience of working with customer relationship management databases (please note that we use Beacon)
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Experience of a broad range of communications tactics across media, supporter engagement, websites and social media, internal communications
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Able to work with people with a wide range of abilities, with a warm empathetic style
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Experience of collecting and monitoring data to analyse service impact and drive service improvements
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Excellent communications skills (oral and written)
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Understanding of the relevant regulatory frameworks, Institute of Fundraising Codes of Conduct, Fundraising Regulator guidelines and Gift Aid regulation
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Effective team player who is willing to take on new challenges and work flexibly to meet the needs of the charity (including occasional evenings and weekends to deliver presentations and attend events)
Desirable
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Fundraising or communications qualification
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Experience of working with people living with learning disabilities or autism
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Experience of working with children or adults with disabilities or chronic health conditions
To apply, please submit your CV and a cover letter (no more than two pages) telling us how you meet the requirements for this role.
Shortlisted candidates will be invited to attend a competency-based interview. The interview process will include a test of essential skills.
Due to the expected volume of applicants, we will not be able to acknowledge candidates who are not shortlisted.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Mary’s Meals is a global movement supported by people from all walks of life and we are focused on one goal – that every child receives a nutritious daily meal in a place of education. We offer more than just a career, we offer the opportunity to support our global movement in a dynamic and inclusive environment with a real focus on personal development.
Leading the Data Insights and Operations team, this role is key to advancing our fundraising strategy by utilising data analytics to inform decision-making and enhance donor engagement. You will manage all aspects of data governance, reporting, and operational efficiency and driving innovations that support the charity’s goals. Through ensuring high standards of data compliance, you will lead the development and implementation of a more advanced digital landscape, building a robust data function driven by insights.
Your experience and technical expertise will be essential in evaluating and recommending emerging technologies to strengthen our capabilities.
This is a full-time, permanent role that can be based anywhere within the UK.
Key duties include:
- Lead and develop the Data Insights and Operations team, fostering a culture of innovation and improvement.
- Provide strategic direction for data initiatives and operational functions across the organisation.
- Prioritise, delegate, and manage daily operations of the function.
- Resolve day to day issues with colleagues and 3rd parties.
- Ensure teams have sufficient support to provide the agreed level of service.
- Provide a stimulating, supportive and safe working environment.
- Drive Mary’s Meals UK’s data driven decision making through advanced analytics, ensuring insights support fundraising, donor engagement and organisational goals.
- Oversee data governance, ensuring accurate data management, reporting and compliance with legal standards.
- Lead the design and delivery of an enhanced digital landscape, leveraging technology to improve data capabilities and operational efficiency.
- Evaluate, recommend, and implement emerging technologies to strengthen the charity’s digital and data infrastructure.
- Lead on UK GDPR and DPA2018 compliance and reporting, including data management and retention, acting as Data Protection Officer for Mary’s Meals UK.
- Lead on key operational functions, including IT, data protection, travel, charity governance, risk management, facilities and insurance.
- Ensure efficient and effective operational processes.
- Monitor the external environment to identify new opportunities and challenges; developing reports and plans to ensure an appropriate and timely response.
- Manage effective systems for monitoring, evaluation and reporting of service delivery outcomes.
- Lead, facilitate or contribute to improvement and development of projects across the organisation as required.
Your covering letter should fill no more than two pages of A4 and make a compelling case for why you feel motivated to apply for this role within Mary’s Meals UK, as well as giving a concise overview of your most relevant skills and experience.
Applications will be reviewed on an ongoing basis and interviews arranged accordingly.
We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
Charity No. SC022140
Head of Operations
We’re looking for a Head of Operations to support the ongoing growth and development of an exciting charitable organisation.
Position: Head of Operations
Location: Remote, with occasional UK travel to meetings and events (travelling expenses and subsistence paid)
Hours: Part-time: 0.6FTE – 08.FTE
Contract: 2-year fixed-term contract
Salary: Up to £43,000 pro-rata depending on experience
Closing date: 12 noon Friday 4th October
About the role:
We are seeking a Head of Operations to work with the CEO and senior leadership team to manage a broad scope of operational functions, including workplace governance, people management, digital support, data and risk management. The Head of Operations will be a collaborative and hands-on professional with project and people management skills, a track record of operational change management, and the ability to inspire colleagues in new ways of working that ensure the efficient day-to-day running of the Foundation - driving system, quality and process improvements.
Key areas of responsibility include:
- Working with the CEO to deliver effective day-to-day operations for the organisation, managing the Operational Excellence Workstream and our approach to Quality.
- Oversee HR, culture and people function, including recruitment, retention, performance evaluation, employee learning & development, working with our external HR advisors when required.
- Promote a culture of equity, inclusion and collaboration, nurturing a positive and supportive environment for all.
- Embed cross-team working, building key relationships and highlighting synergies across our working practices to deliver efficiencies and improvements.
- Oversee compliance with relevant legal, regulatory, and ethical standards, ensuring all policies are current and regularly reviewed, including annual review by trustees (e.g. GDPR, Charities Commission) and manage our Complaints process.
- Lead on the management and implementation of safeguarding - ensuring appropriate policies, training and guidance are regularly reviewed.
- Support the CEO in maintaining strong governance and adherence to best practices in charity governance and reporting, including keeping the risk register up to date and progressing actions.
- Produce management reports for the CEO and Trustees as required, supporting the Annual Report & Accounts production and Board of Trustees administration.
- Oversee cyber security and coordinate IT support services, including the Foundation’s IT and digital platforms – maintaining licenses, agreements and contracts.
Essential knowledge, skills & experience include:
- Previous experience in a Senior Operations management role, preferably in a charity or not-for-profit setting
- Strong leadership qualities to lead operations and fulfil an executive function
- Reliable with a high level of discretion and integrity – able to deal with sensitive and confidential matters
- Excellent IT and digital skills including Microsoft Office 365. Skilled in using workplace systems including Teams and SharePoint
- Exceptional interpersonal, verbal and written communication skills
- Experience of managing compliance and risk, including safeguarding and GDPR – able to identify and respond to organisational risks
- Exceptional people management and coaching skills with experience of managing HR and L&D functions
- Excellent project management and organisational skills, able to multi-task with attention to detail
- Demonstrable commitment to ED&I, and actioning this through an inclusive culture and positive working practices
- Strong analytical and problem-solving skills
- Risk management: able to identify and manage organisational risks and operational issues
About the organisation:
The Employer is a UK charity that helps people rebuild their lives after gambling harm. The foundation's programs focus on:
- Restoring mental, physical and emotional wellbeing
- Overcoming isolation and reconnecting with a healthier support network
- Rediscovering confidence and self-belief
- Identifying practical coping strategies
The foundation's programs are free and include support from Recovery Coaches who have their own lived experience of gambling harm. The programs help people build stronger, more holistic recovery capital, in order to sustain a positive recovery with reduced vulnerability to relapse
How to apply
Send your CV and a cover letter before the closing date. Your letter should explain your skills and interests and what you would bring to the role. Please explain why you are motivated to apply for this role, applications without cover letters will not be considered.
Diversity, Inclusion and Safeguarding
The employer is committed to creating an inclusive culture. We understand the importance of incorporating all aspects of diversity, equity, and inclusion in everything we do. We aspire to increase the diversity of our team, and we encourage candidates with a range of work and life experiences to apply, in particular people from ethnic minority groups, who are underrepresented in our organisation.
We believe everyone should feel safe in their working environment and be supported to achieve their potential. This role will require an Enhanced DBS check and be subject to satisfactory references and online checks, but experience with the CJS is not an automatic barrier to joining our team.
You may also have experience in areas such as: Director of Operations, Operations Director, Operations Manager, Head of Operations, Regional Operations Director, Multi-site Manager, Multi-site Director, Senior Operations Manager, and Senior Operations Director.
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We’re looking for a highly-skilled techy, people-person. Someone who loves to build, develop and problem solve with tech tools, while taking greatest satisfaction from seeing others succeed because of the help, support and encouragement you’ve given them.
You have strong confidence with CRM, data interpretation, manipulation and automation tools, alongside experience as a trainer or teacher. Combined with creativity and excitement for improving existing systems and building new ideas from the ground up.
Our current business and data systems have evolved as the community has grown over the last 5 years. Now we’re in a really strong position to do more, and do it better. To harness the power of our diverse community data so that we can know, serve and delight our members. Supporting them to learn more and meet others in the same role so that they can have maximum impact in their own schools for their own students.
Starting as 2 days per week Oct 2024 - Apr 2025, our desire is that the success and vision of the person appointed to this new role will make it possible to transition to a longer-term contract for increased # days . That is to say, the opportunity is there, it is for you to run with.
About We Are In Beta.
We Are In Beta is an online community of 18,800+ school leaders and teachers which helps them share and learn how they get the best outcomes for their students.
We believe most of the solutions to schools’ problems are in schools already. Or at least, in the minds of the brilliant people who work in them.
Our job is to find them and share them widely, so nobody has to figure it out on their own.
Imagine a day when you can find someone - or something - that can help solve any problem you’re facing, whenever you need it.
A day when every student has leaders and teachers who are equipped with the most successful strategies and networks to improve their education.
Join us to help us build that future for our schools.
We - schools - Are In Beta - always learning.
What do we do?
To work towards that future:
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We research great practice so our members can discover it and be inspired by it.
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We produce and share practical content with great schools through events, webinars, podcasts and resources - so they can learn from others’ successes (and the failures too).
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We build communities of practice so colleagues can meet and grow together
Some stats we’re really proud of:
In just 4 years we’ve grown the online community to over 18,800 school leaders and teachers.
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3,400 - MATs and schools we are connected to
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2500+ resources have been shared by our members - if each one on average takes two hours produce - in reality it's probably more - that’s more than…
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3.1 years' worth of others’ work each and every one of our members can access just by being a part of the community
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3,710 policies and resources from successful schools and MATs we have curated, analysed and shared.
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£1,500 - the amount we save a school each time they access the research they ask us to do for them.
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870,000 hours - the number of hours it would have taken members to discover the insights we've shared with them had they done the research on their own in silos.
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£25 million - the amount it would have cost schools had they funded those research hours themselves
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1.5 million - the number of miles our members would have had to have travelled to meet our expert presenters in case study schools had our community not existed online.
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8,500 people came to the National INSET Day in Dec 2020 when the government left schools with almost no time at all to plan an end of term INSET.
We are just getting started. Join us to write the next chapter
What's the role?
As Head of Business and Data systems you will lead every aspect of our data and information management across a portfolio of platforms.
Working to ensure they speak to each other in smart and powerful ways, all offering team members and company the most up-to-date and high quality insight into the needs, priorities and challenges of members of the We Are In Beta community.
How you’ll be driving our mission forward (your responsibilities)
A. 40% making our current business and data systems work really well
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Lead data management and consistency across all systems, including
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Automated and manual flows needed for business activities and reporting
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Run and refine processes for data health of contact and company records
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Review and consolidate CRM properties, processes and protocols
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Refine and add new automations to capture most useful data instantly and robustly
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Regular cycle of updates of DfE data on schools and trust performance and demographics
B. 40% develop, improve and build out current systems to be more powerful, robust and sharp
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Develop our new newsletter platform - combining all channels into one place
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Manage migration of current audiences
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Design process for adding and removing subscribers, with data flow between CRM and newsletter
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Unlock power of analytics on who is opening, reading and sharing our messages the most vs the least
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Augment sales process with increased automation
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Identify and implement opportunities to streamline current processes
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Automate routine steps where possible, maximsing face-to-face input for greatest return
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Iterate Airtable architecture to streamline data tools and increase robustness
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Review of all DfE data held, processed and linked tables
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Review back-up processes
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Research and deployment of wide-ranging new platforms/software that can supercharge how we work, maximising impact for our members and customers.
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Explore options for eg data visualisation platforms for self-service access for members, member match-making, content hosting and discovery….plus many more.
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C. 20% support the team to improve quality, efficiency and impact of how they use data and systems to succeed in their roles
- Provide training, support, and guidance to help the team achieve their data and CRM goals in the most effective ways possible.
- Understand the team's and individuals' working practices and pain points, offering improvements or hacks for using current systems, or recommending new systems that can help them achieve even greater success.
- Create email lists, campaigns, sequences, and workflows in collaboration with the team - whether handling the more complex tasks as commissioned work or acting as a guide, trainer, or enabler for straightforward ones.
- Build or update existing Airtable bases to consolidate member and school data for dedicated projects or programmes.
- Explore any and all methods to help the team leverage data to better understand, serve, and delight our members.
The platforms we use now
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Hubspot - for CRM, marketing, sales and subscription management
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Airtable - for data visualisation and manipulation, programme management and content libraries
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Mighty Networks - to host our online community
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Zapier - to automate connections between services and systems
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Substack - 2 weekly newsletters (with third starting this Autumn)
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Mail Chimp - 1 weekly newsletter
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Social Media - principally LinkedIn and Twitter
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G-suite - for email hosting, and all internal and external documentation
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Slack - for internal collaboration and messaging
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Xero - for accounting and invoicing
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Stripe and GoCardless - for payments
We also use a small number of scripts in Python to allow us to do more quickly and better. Principally focused on large data-set consolidation / pivots and file scraping.
Who are you?
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You are techy to a strong level of competence but, most importantly, driven to identify, interrogate and fix issues, learning more as you go.
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You are a creative, pragmatic and diligent problem solver. Not always seeking the fanciest solution, instead finding the one that works well and the wider team can use.
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In this, you are a big picture thinker on what and how your actions iterate and build towards a ‘perfect’ future system, maximising how We Are In Beta can have the greatest impact for school leaders and teachers we serve (our members and customers).
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You are a strong trainer and communicator who loves to help and support others to succeed for themselves.
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You understand enough, and be keen to learn more, on features and quirks of education datasets for school demographics and performance.
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You leave your ego at the door, instead taking a straight-forward approach to ask great questions, say when you don't know and be upfront when you change your mind.
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You are a self-starter with great personal organisation who plans, tracks and delivers on objectives across several workflows on time, every time.
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You bring entrepreneurial flair to see the opportunity of building this role into a long-term member of the team by unlocking the power and potential of how our systems can best serve us and our members.
What experience and track record do you have?
It’s not essential you tick every box. But the more boxes you can tick the better. It goes without saying, we can help you gain and learn from the experiences you haven’t had yet.
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Proven experience across CRM, databases, community/content platforms, newsletter distribution, integration and automation tools. This could be from previous roles such as data analytics, community building, digital marketing or business transformation.
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Comfortable with principles of coding in Python but no need to be a pro.
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Strong understanding of data management and GDPR requirements.
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Led digital transformation/change projects, with a strong approach to project management and stakeholder engagement.
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Designed and delivered training, and/or produced clear and concise written user guides, taking time to understand the needs and starting points of the team.
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Experience with management, analysis and visualisation of large-scale data sets - ideally in educational outcomes/performance.
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Experience of the realities of working for an early-stage organisation without a big team or huge budget. We are especially interested in those who have grown a tech team/function from the ground up.
Our expectation is that you have worked within the school education sector in England, though we are open to applicants who have not if you can show you have a good base of knowledge of the needs of school teachers and leaders.
What are the benefits?
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Opportunity to work within an early-stage, mission-driven organisation and shape its direction. With scope to grow this role in your own image to be your dream job at the end of the initial period.
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Fully remote, flexible working culture/flexible working hours.
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Pro rata £35,000-£38,000 dependent on experience
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Project-based and/or freelance contract based on performance milestones available for the right candidate
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This role is 2 days per week October 2024 - April 2025, with scope for it to grow into a long-term contract for more days per week.
We are an equal opportunity employer and consider all qualified applicants equally without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran status or disability status.
Location:
We are a fully remote team in the UK and Italy. We check-in daily online. We meet regularly face to face in London.
Timeline
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Applications open: Monday 2nd September 2024
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Deadline for applications: midnight Sunday 22nd September
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First round interviews: starting from 23rd September, finishing by 4th October
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Second round interviews: starting from 30th September, finishing by 4th October
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Notification of decision /appointment: week beginning 7th October
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Start date: as soon as possible after 14th October.
We expect this to be a popular role.
We will be inviting people to interview on a rolling basis.
We advise submitting an application early.
How do you apply?
To apply for the role please
- register your interest via our website no later than midday on Thursday 5th September AND/OR
- complete the application form that we'll send you by Sunday 22nd September
For the application form you’ll need:
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CV - max 2 sides
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Covering letter - outlining
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why you want to apply
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how your values, knowledge, skills and experience make you the best person for the role.
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Contact details of references
For an informal and confidential discussion about the role prior to application, DM Frances Ling on LinkedIn.
We exist to help school leaders and teachers share and learn how they get the best outcomes for their students
The client requests no contact from agencies or media sales.
Join GamCare as our Remote Services Development Lead and drive the evolution of our support platforms, helping us to reach more people in need.
The Role
As the Remote Services Development Lead, you will play a crucial role in leading and developing GamCare's remote services, ensuring seamless delivery across multiple platforms including telephone, live chat, WhatsApp, and video. You will oversee a team of Senior Managers and drive service improvements to meet targets, while fostering a positive, high-performing environment focused on staff wellbeing and retention. This role also involves the strategic development of GamCare’s online and helpline services to expand their reach, particularly into underserved communities.
You will be at the forefront of shaping and embedding evidence-based interventions that align with GamCare’s mission of supporting those affected by gambling harm. In this role, you will collaborate with key stakeholders, internal teams, and external agencies to enhance service delivery, ensuring that safeguarding protocols for vulnerable individuals are upheld to the highest standard.
This position offers the opportunity to contribute to GamCare’s growth and sustainability by translating strategic goals into operational plans, managing performance, and establishing meaningful partnerships with stakeholders and the NGSN. Your leadership will ensure GamCare's services continue to evolve and thrive in a rapidly changing digital landscape.
Key Responsibilities
- Leading the development and delivery of GamCare's remote services, ensuring alignment with strategic objectives and service targets.
- Overseeing and supporting Senior Managers in managing helpline and online services, establishing a high-performing and supportive team environment.
- Driving continuous improvement and innovation in remote service delivery, implementing evidence-based interventions and expanding services to underserved communities.
- Collaborating with key stakeholders and external partners to develop and maintain strategic partnerships, enhancing service reach and impact.
- Monitoring and reporting on performance data, using insights to guide service enhancements and meet funder requirements.
- Ensuring safeguarding protocols for vulnerable individuals are rigorously upheld, with a strong focus on risk management and service quality.
About You
We are looking for a dynamic and experienced leader with a proven track record of managing large-scale remote services, ideally within a helpline or digital support setting. You will have extensive experience in leading multi-functional teams, both staff and volunteers, and a strong ability to develop and implement strategic plans. Your deep understanding of safeguarding, coupled with expertise in business planning, change management, and relationship building, will ensure you can lead in a fast-paced and evolving environment.
You will be passionate about making a difference to those affected by gambling harm, with a strong commitment to staff wellbeing and retention. With excellent communication, data analysis, and IT skills, you will be able to guide continuous improvement and innovation in service delivery, working closely with partners to enhance the reach and impact of GamCare's remote services.
Benefits You Can Enjoy
- 33 days basic annual leave entitlement per annum (pro-rated for part-time colleagues) including bank holidays which increases with service
- A generous Pension Scheme - we contribute 6% and you contribute 2%
- Discretionary company sick pay from day one of service
- Employee Assistance Programme – 24-hour support
About Us
Founded in 1997, GamCare is one of the leading providers of information, advice and support for anyone affected by gambling harms. We operate the National Gambling Helpline, provide treatment for anyone who is harmed by gambling, create awareness about safer gambling and treatment, and encourage an effective approach to safer gambling within the gambling industry.
For further details and to apply please click the apply button.
Closing date for applications: 27th September 2024.
Interviews will take place online via video conference – the week commencing/on 7th October 2024.
GamCare are committed to offering the best support to people affected by gambling harms, as such we welcome applications from candidates with lived experience.
GamCare is an equal opportunities employer and doesn’t discriminate based on race, religion, gender, age, sexuality, gender identification, or physical ability. We are only able to facilitate visa sponsorship in very limited circumstances, so candidates outside of the UK or who don’t have the right to work in the UK need not apply.
This is a new role, and an exciting time to join our well-regarded and high performing team.
You will have a strong background in advocacy and strategic communications at a senior level, with related skills and abilities, and have a good understanding of human rights in the UK, including our everyday rights.
Please read the application pack, and submit a CV together with an application form, detailing how you meet the person specification.
The client requests no contact from agencies or media sales.
About the role
We are seeking a Branch Development Manager to develop the support provided for Headway volunteer-led branches across the UK including with volunteering, policies and processes and best practice to ensure a high-quality service for acquired brain injury survivors.
You will drive innovation to deliver sustainable volunteering opportunities that contribute towards the ongoing success of the Headway network, ensuring acquired brain injury survivors can access the support they need within their own communities.
About you
We’re looking for someone with experience of volunteer engagement and development.
You will ideally have:
- A good understanding of the opportunities and challenges facing community-based voluntary organisations at a UK-wide level
- Outstanding organisational and project management skills, able to operate at a strategic level
- Experience of building relationships and partnership working within the third sector
- Knowledge of the legal, financial and governance framework within which third sector organisations operate
- A passion for supporting brain injury survivors, carers and families and the charities that support them
The full role profile and person specification is available to download below.
Benefits
As a staff member at Headway UK, you’ll have access the following range of benefits.
Financial Security
- Pension - You will be automatically enrolled into the People’s Pension, with Headway contributing between 3–6% dependant on your contributions
- Occupational Sick Pay Scheme – Increasing with length of service.
- Death in Service Benefit - You’ll have the security of knowing if anything happens to you your loved ones will be provided for
Flexible Working
- Remote working
- We understand that a healthy work-life balance is essential for our team to thrive. Headway offers flexible working arrangements, promoting well-being and ensuring you can take care of yourself while you care for others.
Wellbeing
- You’ll benefit from a fully comprehensive 24/7 Employee Assistance Programme including access to counselling services.
- Eye Test Vouchers
- Mental Health First Aiders
Holidays and leave
- You’ll get 25 days leave incrementally increasing to 30 days based on service plus Bank Holidays.
Benefits
- You’ll have access to a range of shopping and lifestyle benefits and discounts through our IMHR Plus Privilege membership.
This is an exciting time to be joining Headway and your chance to play a key role in the next chapter of our history.
If you would like to discuss the role, please feel free to contact Marie Peacock, Head of Network.
About Headway – the brain injury association
Every 90 seconds, a person is admitted to hospital in the UK with a serious brain injury. It can affect anyone at any time. When it does Headway is here to help.
Headway is the UK-wide leading charity working to improve life after brain injury. We are passionate about helping people to rebuild their lives, relearn lost skills and regain independence.
We know that with the right help, at the right time, there can be life after brain injury. In addition to providing direct services to those affected by a brain injury and campaigning to raise awareness of this often-hidden disability, Headway UK supports a network of 119 local organisations who support people with brain injuries, their families and carers, within their local communities.
The services provided by each one of these independently run Headway groups and branches vary depending on local needs. They each provide a lifeline to brain injury survivors, carers and family members they support.
Safeguarding
At Headway we are committed to the safeguarding and welfare of vulnerable adults. We expect all our staff and volunteers to share this commitment. We follow best practice as set out within the Care Act 2014. All successful applicants will be subject to safer recruiting procedures and will be required to complete mandatory pre-employment checks including a DBS check and two satisfactory references.
Equality, diversity and inclusion
We recognise, value and champion diversity and inclusion. We want to ensure our staff population reflects the diverse service users that we support. For us diversity and inclusion is about building happy teams, full of people that want to learn and be inspired by each other, by our different experiences and backgrounds. Inclusion means providing the people we recruit with opportunities and valuing everyone’s contributions and perspectives.
We are also committed to removing barriers for applicants with a disability during our recruitment process, upon appointment and as an employee.
Please don’t hesitate to contact Marie Peacock, Head of Network if you need support with the application or you would like a chat about what it’s like to work with us.
Thank you for your interest in Headway and we look forward to getting to know you!
Next steps
- Closing date: Sunday 29th September 2024
- Shortlisting date: Week commencing 30th September 2024
- Interview: 10th and 11th October 2024
Headway is an equal opportunity employer.
Registered Charity No: 1025852
No agencies please
The client requests no contact from agencies or media sales.
We have an exciting opportunity for an established and highly motivated Director of Finance to join our Senior Leadership Team, and who will be responsible for providing financial leadership, control and planning for the organisation.
Victim Support is the leading charity in England and Wales that supports people affected by crime and traumatic incidents. We provide personalised support to help people manage after crime and feel safer through a combination of dedicated specialist services as well as on-line support. We also ensure victims know their rights and we campaign to make them stronger.
Each year we offer information and support to almost 800,000 people and 153,000 received tailored support from our dedicated, skilled support workers and volunteers, Independent Domestic Abuse advisors and Independent Sexual Violence advisors. We are a truly independent organisation that delivers our services both through local teams embedded in the communities in which they live and work, as well as nationally through services such as the National Homicide Service, our 24/7 Support line, our live chat service and our on-line self-help platform, My Support Space.
This year we celebrate our 50th anniversary. As we look ahead to the future, we will continue to deliver the highest quality services to those that need them. We will give victims a voice and a platform to create change and reform in a deeply broken criminal justice system. We will listen, adapt and improve, giving victims options and flexibility in how they access our support, reflecting the changing ways we all live our lives.
In order to achieve our vision we need a highly capable Director of Finance to build and improve on our high-performing finance function and to drive forward operational excellence.
Reporting directly into the CEO, you will be responsible for developing and implementing our financial strategy, long-term financial planning, and developing commercial strategies to maximise income and operating contribution. You will also have responsibility of cash management, risk management and governance. You will be the Senior Information Risk Owner (SIRO) for the organisation and will lead on Property and Procurement.
This is a varied and exciting role which will provide you with the opportunity of leading a well-established team of professionals, reporting on the financial performance of the organisation together with providing analysis, advice and support to facilitate decision making to deliver sound financial management.
You will be a qualified accountant, and will need to demonstrate:
· Proven experience in a leadership role;
· Experience at Board level and ability to work in collaboration with Trustees and colleagues;
· Understanding and experience of strategic risk management, finance audit and internal controls
You will be a confident, energetic and engaging individual with an enquiring mind and passion for excellence and innovation in pursuit of sustainable growth and excellent service delivery. You will have excellent communication skills and confidence to operate at the highest levels. A commitment to Victim Support’s purpose, vision, values and ethos is essential. This is an excellent opportunity for somebody who wants to make a difference.
If you believe you have the skills and qualities to provide the exceptional leadership we are seeking, we very much look forward to hearing from you.
We are strongly committed to increasing the diversity of our organisation and welcome applications from all sectors and backgrounds.
Recruitment timetable:
Application deadline: Sunday 13th October
Shortlisting: approx. Wednesday 16th October
First stage interviews: w/c 21st October
Second stage interviews: 2/c 4th November
To apply, please send your CV and supporting statement via the link by Sunday 13th October
For an informal conversation about the role please contact our exclusive recruitment partner, Rosemary Pini of Allen Lane via the agency website.
Please submit your CV and cover letter (no more than sides for the cover letter).
Department: Community Fundraising
Location: remote – home with travel throughout the region
Hours of work: 37.5 hours per week
Contract: 14-month fixed term
Salary: £30,000 – £33,000 per annum
Closing date: Monday 23rd September at 10am
Start date: early December
Annual Leave: 33 days (plus eight bank holidays)
Benefits:
- enhanced maternity, paternity and adoption leave, and shared parental pay
- family-friendly policies
- 8% employer pension contribution (Aviva) or opportunity to continue NHS pension
- free health cashback plan (Medicash): employee cover plus up to four dependent children
- 24/7 virtual GP access (UK registered), plus access to Best Doctors
- free, confidential employee assistance programme (Medicash)
- access to wellbeing app (healthy living tips and Bright TV)
- flexible working options including hybrid working, flexible working patterns such as part-time, compressed hours, and more*
- learning and development committed (bespoke training, LinkedIn Learning etc)
- employee health and wellbeing committed (Menopause Friendly accreditation, Disability Confident employer etc)
Background
Every three minutes someone in the UK develops dementia: a progressive and complex condition that can be devastating for the whole family. One in two of us will be affected by dementia in our lifetime – either by caring for someone with the condition, developing it ourselves, or both.
Dementia UK is the specialist dementia nursing charity that is there for the whole family. Our specialist nurses, known as Admiral Nurses, provide free, expert advice, support and understanding to help families care for their loved one. Every day, Admiral Nurses help families up and down the country to have the best life possible, for as long as possible.
Purpose of the job/about the role
This is an exciting opportunity to join the Community Fundraising Team at Dementia UK, where you will help deliver our community strategy developing new opportunities and relationships with local groups and organisations.
As an experienced and dedicated Regional Fundraiser you will deliver excellent stewardship support, proactively managing and motivating volunteers to undertake fundraising and awareness activities, ensuring a sustainable, long-term revenue stream for Dementia UK.
Collaborating closely with both the Regional Fundraising team and the broader Community and Events team, you will champion our products engaging supports in challenge events, and campaigns across the region. Your expertise and insights will be instrumental in identifying new opportunities, nurturing supporter relationships and creating stewardship journeys aimed at increasing the average gift and lifetime support across the Northeast, East Midlands, and East Anglia.
To be successful in the role, you will have a background in community fundraising or experience of working in relationship management or new business in a similar setting. You will have understanding of community fundraising across both relationship management and new business development with proven success of building and sustaining stakeholder relationships. Additionally, previous experience in planning and delivering projects as well as with a history of delivering impactful presentations, will be beneficial.
Join us now and be part of a team dedicated to making a real difference in the lives of those affected by dementia.
Our culture
In addition to a competitive salary and a generous benefits package, we truly value our people. It’s important for us to create a working environment that looks after our workforce to achieve their full potential. You will become part of a diverse and dedicated team who are supported to use and develop their skills. We recognise and value the key role you will play in delivering our strategic plans for the benefit of those living with dementia.
Our staff have a voice. Representatives from different roles and levels across the organisation positively contribute and lead on our working groups around health and wellbeing, menopause, and equality, diversity and inclusion.
Dementia UK is proud to welcome everyone, we aim for a truly inclusive culture with talented, diverse teams that represent a variety of backgrounds, perspectives, and skills. We celebrate difference and individuality and encourage everyone to join us and be their whole selves always.
This role will be subject to an Basic DBS check.
*Please note that any decision on flexible working is based on business needs
Join us today and contribute to making a lasting difference in the lives of those we support.
Dravet Syndrome UK (DSUK) is a small independent UK charity dedicated to improving the lives of those affected by Dravet Syndrome. Dravet Syndrome is a rare neurological condition that affects around one in every 15,000 people in the UK. As well as experiencing severe, difficult-to-control seizures, children and adults with Dravet Syndrome have varying degrees of intellectual disability and a spectrum of associated conditions (known as ‘comorbidities’), which may include autism, ADHD, behaviours that challenge and difficulties with speech, mobility, eating and sleep.
The charity was founded in October 2008 by a small group of 30 families. Today, DSUK is a registered charity helping over 550 families with support, education, and research programmes, underpinned by a world-class Medical Advisory Board.
We are currently seeking a fixed term maternity cover for the role of Marketing and Communications Manager. Reporting to the Head of Marketing and Communications, this role has responsibility for creating, managing and implementing high quality communications with a focus on family and fundraiser audiences, aligned to our mission and overall strategy and Marketing and Communications plan.
As part of DSUK’s commitment to safeguarding, the postholder is expected to undertake an enhanced DBS check.
What you will bring
Essential
· Demonstrable experience in implementing digital communications activities, including experience across a range of social media platforms, working on websites (using WordPress) and using e-marketing (e.g. Mailchimp or similar), understanding Seach Engine Optimisation and other aspects of optimising digital comms
· Demonstrable experience in media relations, including writing press releases, working with case studies and successfully pitching and responding to a range of media (online, press, radio, broadcast)
· Demonstrable experience of working in charity, patient advocacy or healthcare sectors
· Ability to deal with people at all levels with empathy, tact and credibility
· Excellent written and verbal communication skills, with an ability to distil large amounts of information and present it in engaging and innovative ways for a variety of audiences
· Demonstrable design skills and knowledge of desktop publishing software e.g. using Canva to create in-house designs for social media, web and in-house materials (leaflets, guides, etc)
· Good understanding of brand, visual identity and corporate communication
· Strong organisational and project management skills, with the ability to prioritise
· Be a self-starter and team player with experience of remote working, and able to work effectively with colleagues using remote technology (e.g. Zoom, Google meets, etc)
Desirable
· Membership of a professional body such as Chartered Institute of Public Relations and/or a commitment to continuous professional development
Why join Dravet Syndrome UK?
Join our dynamic and growing charity, where you'll thrive in an exciting and engaging environment. We are proud to be a family-oriented charity experiencing financial growth and fuelled by an ambitious plan for expansion. Our dedicated team is deeply connected to our core audience, and their motivation stems from witnessing our profound impact on people's lives. Working alongside inspiring families, you'll see first-hand the incredible love and dedication they have. Join us today and contribute to making a lasting difference in the lives of those we support.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Role Summary
As our Senior Strategic PR Lead, you will develop and oversee a strategy pursuing global opportunities to influence and respond to developments that strengthen ProVeg’s impact of an international food awareness organisation. Using an evidence-based approach and real-life stories you will inform, inspire, and influence a changing food system. You will position ProVeg as a pragmatic, solutions-oriented actor within the ecosystem of plant-based, fermented and cultivated food. You will work with NGOs, companies, food-service providers, startups, investors, policy advocates, the public, and many others to amplify key messages.
We seek a dynamic, innovative leader in PR or public affairs who thrives on driving change and making a global impact. If you're passionate about shaping the future of food and have a proven track record in strategic communications, this role offers an exciting opportunity to lead ProVeg’s global narrative.Working with international colleagues, you will be a force to be reckoned with. You’ll help establish ProVeg as the go-to organisation helping the world transition to a plant-based, fermented and cultured foods system. You’ll build on our global reputation and credibility with a wide range of stakeholders.
You will develop a strategic and effective PR plan for ProVeg, and develop and oversee communications activities that promote, enhance, and protect the organisation’s charitable mission and vision.
Job Details
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Reports to: Global CEO
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Department: INT Communications
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Direct reports: Senior PR Manager
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Closely collaborating with: Senior International Communications Manager, Digital Director (web, brand and graphic design), Chief Strategy Officer, International Director, Director of Partnerships & Institutional Engagement, Head of Philanthropy, Country Directors, internal and external colleagues.
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Location: Remote, ideally in the UK, NL, PL, CZ, or, for exceptional candidates, potentially US (ET zone)
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Hours: 40 hour a week (36h possible)
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Salary: dependent on experience and location, around £45-48k in the UK (based on 1FTE of 40 hours)
Responsibilities
Strategic development and implementation
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Develop and oversee an effective PR communications strategy, including business/trade press and public affairs (EU and UN advocacy), based on ProVeg’s strategic principles, impact areas and global interventions.
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Be accountable for the development, delivery, and evaluation of the organisation’s PR activities.
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Create relations with key media outlets to increase visibility and dissemination opportunities
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Develop media relations and build relationships with PR contacts to continuously grow our impact.
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Secure media opportunities for the Senior Leadership and Executive Team and the Global CEO.
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Oversee and ensure the management of positive relationships with the media and relevant change agents, and external colleagues.
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Develop and update, as needed, clear guidance (e.g., core messaging and brand narrative) for the communications team to ensure public communications are aligned with ProVeg’s organisational strategy and communications approach.
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Increase ProVeg International’s profile, particularly in broadcast media, enhance the organisation’s credibility and inspire supporters and other stakeholders through the use of engaging communications.
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Safeguard the organisation’s brand by overseeing and managing the development of crisis communications plans and advising on emerging issues and PR risks and opportunities.
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Liaise with the Global CEO and the Senior Leadership Team on strategic communication alignment and/or adjustments, and coordinate and ensure synergies in terms of quality control, key messages, templates, strategies, etc.
Management and leadership
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Model excellence in (remote) team management by motivating, coaching, giving, and receiving feedback, supporting and developing teams and skills, and driving innovation and creativity.
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Advise and work with colleagues across the organisation, to ensure we maximise opportunities to raise awareness, influence, and deepen engagement with our audiences in order to support a variety of objectives.
Budget and resource management and evaluation
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Manage a dedicated budget for effective reporting and forecasting.
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Produce timely and regular management information for leadership that effectively explains performance set against OKRs, KPIs and the broader strategic plan.
Qualifications
Required:
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An excellent understanding of the plant-based and alternative protein sector and knowledge of food systems change.
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A successful track record (5+ years) in journalism (print or broadcast), marketing, or public affairs, developing and delivering strategic objectives across a range of communications channels.
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Strong track record in PR (including broadcast), marketing and/or organisational branding.
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Excellent written and verbal communication skills, English to native level (or C1).
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Excellent networking skills and experience in building productive relationships with key media stakeholders and influencers.
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Strong project management skills.
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Ability to juggle a varied workload, delegate effectively and contribute as a team player.
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Strong team management skills and a commitment to motivating and empowering a team remotely in order to achieve their goals.
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High level of emotional intelligence and interpersonal skills – externally and internally; ability to balance diverse interests of different teams.
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A strong understanding of, and experience of using, quantitative and qualitative evidence.
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Strong problem solving skills.
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Experience of strategy development and target setting.
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A commitment to ProVeg’s values and guiding principles.
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An instinctive ability to positively contribute to and influence the wider team.
Preferred:
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A good understanding of data protection issues, including GDPR
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Experience of visual communication methods (video, infographics, etc.)
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Understanding of the third sector.
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International experience.
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Understanding and/or experience of policy processes and advocacy.
Benefits of working with us
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A strong organisational focus on personal development, with a designated training budget.
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Provision of a work laptop.
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Flexible, trust-based working arrangements and home-office arrangements.
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Career-development support.
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Mindfulness programme - free Headspace account
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We are a workplace that encourages everyone to bring their whole selves to work. We are an inclusive workplace for our diverse employees around the world.
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And, last but not least, become part of a great team and work with us towards a world where everyone chooses delicious and healthy food that is good for all humans, animals, and our planet!
When?
Application deadline: 27 September 2024
Start: November 2024 (or sooner if possible)
Further information
Our Application Procedure
Submit your application and motivation letter and outline how you meet the role and person specification in no more than 2 pages, and please attach your CV.
The recruitment process includes:
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Online Cognitive Aptitude Test and a Personality Test.
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A first online interview with the People & Culture team.
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Online trial task.
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A second interview with the hiring manager.
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The final decision may require an additional interview, usually with Senior Management.
The client requests no contact from agencies or media sales.
We’re looking for a driven and ambitious Growth Marketing Manager to join the Chartered Institute of Environmental Health (CIEH) and lead our acquisition and lead generation marketing activity.
CIEH is the professional membership and awarding body for the environmental health sector. We believe everybody has the right to be healthy, happy and safe. That’s why through championing environmental health professionals, education, support and campaigning, we work to promote safer, cleaner and healthier environments for the benefit of all.
Joining the Marketing and Communications team, this role will support us in driving growth through our commercial activities, with a focus on our training offering and sustainable conference, meeting and events venue, which in turn supports our charitable activities. From implementing and managing paid search and content marketing to analysing customer insights and trends, this is a varied role with lots of opportunity to make an impact.
In this role, you will:
- Plan and execute lead generating and income growth marketing campaigns and strategies for products and services across the organisation with a particular focus on training products and our sustainable conference, meeting and events venue
- Work with internal stakeholders to understand our products and services and their unique selling points, identify target audiences and understand buying habits to help shape campaigns and messaging
- Support internal stakeholders to achieve their commercial targets, keeping in mind KPIs and ROIs
- Design and implement targeted automated email campaigns, segmenting audiences and nurturing leads
- Manage and allocate campaign budgets, balancing growth and spend
- Devise campaigns that engage and convert by utilising paid search, paid social, display, retargeting and SEO to generate engagement and leads
- Optimise landing pages and user funnels to drive engagement and conversion
- Conduct A/B testing to refine campaigns and messaging
- Forecast, measure and report on campaign performance and ROI
- Use analytics tools to track key metrics and make data driven decisions
- Craft engaging content for our websites that attracts and converts our target audiences
- Work with subject matter experts to identify trending topics, produce resources and thought leadership content, and disseminate key information to our target audiences
- Brief designers and where appropriate create design assets
- Collect, manage, process and evaluate data, using CRM and other systems as necessary
- Work with the Head of Marketing and Communications to set and monitor KPIs and objectives
- Brief and manage the work of external agencies when necessary
- Deliver effective internal communications and marketing reporting
- Seek opportunities for improvement of business processes to improve customer experience, reduce costs and ensure maximum return on marketing budget
- Ensure consistency in messaging, tone and visual identity across all activity
- Provide support on membership recruitment and retention, policy, profile raising, and events marketing and communications activity when required
- Manage the workload and performance of the Marketing Executive
- Undertake ad-hoc work compatible with the post holder’s status/experience as required
Please see the full job description and person specification for details.