Head Of Finance Jobs in Hoxton, Greater London
Reporting to the Head of Financial Planning & Analysis, the Senior Finance Business Partner will play a critical role in supporting ODI's strategic decision-making and financial management processes. The post holder will lead on partnering with programme managers to provide insights, analysis, and advice on financial performance and strategic opportunities.
The Senior Finance Business Partner will work closely with a Finance Business Partner in supporting half of ODI’s programmes. The other half of programmes will be supported by another Senior Finance Business Partner and Finance Business Partner pairing.
The Senior Finance Business Partner will deputise for the Head of Financial Planning & Analysis when needed.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Springfield Advice & Law Centre is a community based legal practice and a registered charity. We were formed in 1982 when we were set up to serve the mental health community. We are based mainly on the site of Springfield University Hospital Mental Health NHS Trust. Springfield Law Centre is unique as a working model of a health justice partnership.
We are seeking a for a new Director & Head of Legal Practice to take forward this unique, niche Law Centre. There is an opportunity for expanding the work of the Law Centre and showcasing the worth of health justice partnerships.We are looking for an energetic and compassionate lawyer with a broad experience of either housing or community care casework and representation, who is capable of being a legal aid category supervisor in either area, who has the confidence to lead the team and to develop it so that we can continue to make a real difference within the community.
Qualifications and experience
- 5 years’ PQE qualified lawyer, with demonstrable experience of management at a senior level.
- Ability to meet the supervisor for the Legal Aid Agency contract in either housing or community care.
- A track record of implementing and managing change.
- A track record of leading and motivating others demonstrating strong people skills.
- A track record of innovation and problem solving.
- Appropriate skills and experience that demonstrate an ability and commitment to manage staff effectively. This should include support, supervision, and appraisal and performance management.
- Appropriate skills and experience to effectively handle and manage complaints.
- Experience of managing a Legal Aid Agency Contract and Legal Help matters, with billing targets.
- Ability to bill all types of legally-aided work and to report to the Legal Aid Agency.
- Ability to manage a varied caseload of sufficient, appropriate matters to meet the billing target in place.
- Ability to draft appropriate documentation in your specialist area of law.
- Experience of giving successful training or talks, for example giving presentations, or
- representing clients before Courts or Tribunals.
- Skills
- Ability to take an active role in, leading the direction of the Law Centre, developing new strategies and raising profile.
- Ability to manage the Lexcel Quality Mark and ensure that systems and standards are maintained across the organisation so that audits are passed.
- Ability to understand the financial viability of the Law Centre.
- Ability to report effectively to funders and to monitor progress against grant funded projects.
- Commitment to equality and diversity as set out in the principles and policies of the Law Centre.
- Ability to be self-servicing: you will be expected to manage most of your own typing, filing and billing of Legal Help/Aid cases to comply with LAA requirements.
- Ability to prioritise your workload with minimum supervision.
- Excellent communication skills: you must be able to relate well to colleagues, clients and third parties, in person, in writing and on the telephone, despite the pressures of the role.
- You must be very well organised, with excellent ICT skills, in order to work well under pressure without compromising standards.
- Ability to work flexibly and outside regular office hours including attending and reporting to the trustees on the progress of the Law Centre.
Consideration will be given to requests for flexible or family friendly hours of work to include job share, part time working or specific proposals. The Management Committee consider the range and number of duties to be a full-time role and that any reduction from a full-time role will result in a division of duties to accommodate all aspects of the Law Centre’s needs and aspirations.
The client requests no contact from agencies or media sales.
Join us at Mayor's Fund for London as we grow our finance team and introduce a new part-time Finance Manager post. The role is offered at three days/week reporting to the Finance Director and working across our team. This is an exciting opportunity for the postholder to put their own stamp on the position and help us enhance the finance function. The role is varied requiring strategic thinking together with financial, technical and operational management which all contributes towards ensuring the financial health and sustainability of our fast-paced charity.
If you're interested in learning more about this role before applying or require reasonable adjustments during the application process or at any stage, please don't hesitate to reach out to us. Our details are included in the Job Pack.
Selection Process
Deadline for applications: 9.00am on Monday 29th April 2024
First round interview (in person): 8th and 9th May 2024
Second round interview (in person): 15th and 16th May 2024
How to Apply
Please refer to the details in our application pack.
The client requests no contact from agencies or media sales.
Who we are
Chefs in Schools is a young, ambitious charity that’s rapidly growing. Our mission is to improve kids' health, through improving school food & food education. Working in areas of high deprivation, we support and train schools and their kitchen teams to serve the best, freshest and tastiest food possible, alongside meaningful food education. We share our learning and resources freely, aiming to inspire and enable others to follow our lead.
We’re backed by some of the biggest names in food and have our goal is ultimately to ensure every child has access to incredible school food and food education, setting them up for life with the skills and knowledge to feed themselves well.
About you and the role
The purpose of this role is to head up development of key partnerships and income streams that will ensure the charity remains financially sustainable and able to deliver our impact at scale. You will be responsible for the assessment of, and managing relationships with, all major new partners. You will be accountable for delivering on an ambitious income generation strategy, and for monitoring and effectively reporting our impact. You will ensure that our impact and the importance of our work is effectively communicated to potential new partners, working closely with the Head of Communications and supported by the Marketing Manager. You will work alongside the Chief Executive and the Head of Finance to develop annual plans and budgets and work closely with the Director of Transformation and School Engagement Manager to ensure projects are secured, fully funded and financially sustainable.
We’re looking for an experienced senior leader, with excellent communication skills, who has been involved in high-value fundraising. We’re looking for someone with genuine passion for our mission, who has the confidence to hit the ground running and articulate why what we’re doing is so important. You need to enjoy working collaboratively, we’re a team that works closely together and the success of this role will come from working very closely with your fellow Directors and the wider team.
The responsibilities, skills and experience listed below are intended to give you an idea of what we need for this role. If you don’t meet every single requirement but feel as though you would be able to work with us to deliver the majority of them, we would urge you to apply anyway. We are dedicated to building a diverse and inclusive workplace, and for us the most important ‘experience’ is passion for our mission. You may be just the right candidate for this, or other roles.
We want to get to know you at the interview and understand we can do this best if you’re at ease. We’re an inclusive employer and are passionate about creating a welcoming working environment for everyone. We’re continually updating our DEI policy and have a neurodiversity champion. If you need adjustments to the interview process, please let us know.
Key responsibilities:
● Developing a comprehensive income generation and marketing strategy that supports the delivery of the charity’s objectives and activities
● Manage and maintain existing significant partnerships with key funders (trusts, corporates and major donors), identifying new opportunities to deepen and extend relationships where desirable
● Manage, support and mentor the Development team, leading on strategy and planning for the department to ensure that income generation targets for fundraising are achieved
● Working alongside the Chief Executive and Directors, identify new income opportunities from corporate partnerships and support development of commercial opportunities
● Lead on the development of our impact measurement strategy, strengthening our monitoring, evaluation and impact systems to ensure that we are effectively collecting data that demonstrates our impact
● Responsible for delivering internal and external reporting (including the annual report) that articulates our impact clearly and definitively
● Develop an effective marketing strategy to articulate our impact and the benefits of our programmes to potential new partners
● Working with the Director of Transformations to maintain a healthy sales pipeline of new school/ MAT partners, helping to identify and develop relationships
● Budgeting
● Manage, motivate and develop your team, setting goals and evaluating performance, coaching and motivating staff and supporting professional development and staff wellbeing
● Play a key role in preparing for and ensuring the smooth and effective running of the Strategy & Impact trustee sub-committee
● Prepare and deliver presentations, proposals, plans and reports, as necessary for Trustees and external partners
● Ensure we comply with fundraising regulations and best practice
● Contribute equally to the senior leadership team, inputting at organisational level strategy
● Working closely with our Director of Transformation to ensure projects are fully funded and our funders are kept up to date with the latest progress
● Working with the Head of Finance & Systems to ensure the right systems are in place to support our growth (CRM and data management)
Skills & experience:
● You have genuine passion for our mission, to improve kids’ health through transforming food and food education in schools
● Significant experience in a senior fundraising role (Head of / Director) with a strong track record of achievement
● Demonstrable ability to maintain strong working relationships with internal and external stakeholders
● Understanding of effective impact measurement and communication
● Experience writing reports / presentations / successful grant proposals
● Excellent written and oral communication skills
● Understanding of charity finance and ability to develop project budgets for funders
● Experience of line management and development of teams
● You enjoy a mix of leadership and strategy, with a positive attitude to rolling up sleeves to get hands-on when the need arises
● You can turn complex and dry data, into a clear and engaging narrative
● You are organised, methodical and detail-focused, with the ability to map out deadlines and plan ahead
Benefits
You would be joining a friendly, supportive team who works hard but believe in a healthy work/life balance. We seek a diverse range of perspectives, skills, experience and knowledge. Joining a small, collaborative team means you’ll be able to contribute to and draw on various projects and strategic insights.
We offer 33 days of holiday per year, including bank holidays, a Cycle to Work scheme, hybrid working, free access to the CODE app for discounted restaurants & hospitality venues, enhanced parental leave. We are committed to developing our team and will support you with relevant training opportunities including £250 towards elective training and development of your choice.
Please note that shortlisted candidates will be invited to a 30-mins online interview to take place on Thurs 23rd May. Successful candidates will then be invited to a second interview that will be in person at our offices in Brixton, London, on Weds 29th May.
We’re on a mission to transform kids’ health through food – plate by plate, class by class, school by school.
The client requests no contact from agencies or media sales.
Working as part of the newly-formed Research Solutions team, this exciting new role will play a pivotal role in accelerating the transition from using animals to using human-specific technologies in medical research.
Job Purpose
• A pivotal outward-facing role focused on growing the charity’s relationships within academia, biotech and pharma, increasing our footprint and positive influence to support the transition to human specific research.
• Act as the charity’s lead scientist, providing expert advice and input to the senior management team.
• A senior member of the charity’s Research Solutions team, providing line management to the Science Manager and support to the wider team.
• Owns the delivery of high-quality products, services, education, and content that provides solutions to researchers and encourages the uptake of new
approach methodologies (NAMs).
Please download Job Pack for full role description
REF-213 546
Crimestoppers are delighted to be exclusively partnering with Robertson Bell in their search for a new Head of People and Organisational Development on a permanent basis. Crimestoppers has been breaking down barriers since the 1980s. We are experts at encouraging people with information about crime who might otherwise stay silent to speak up and share what they know 100% anonymously.
The Head of People and Organisational Development will report into the Finance Director and will be responsible for the development, implementation and oversight of the people, strategies, policies, procedures and technologies that together form the organisation’s HR function.
The organisation:
Our status as a charity and being independent of the police gives people the confidence to contact us and make that difference. Every day, over 1,800 people trust us with their tip-offs: our staff filter that information to ensure that they are never identified before passing on what we’re told to the relevant police force or agency.
The information we are given covers everything from murder and serious assaults, firearms, domestic abuse, modern slavery, to drugs including exploitation and gang violence. We also help prevent everything from bombs to acid attacks with sensitive, time critical intelligence that prevents injury and helps save lives.
The role:
- Driving the strategic development of human resources, organisational capabilities and culture.
- Developing, implementing and overseeing the people, strategy, and associated policies, procedures and processes that together form the HR function, which not only reflect industry best practice and run smoothly, but also foster a positive and inclusive workplace culture.
- Leading and developing a high-performing HR Team, fostering a culture of collaboration, innovation and continuous improvement.
- Overseeing talent acquisition and retention strategies to attract, develop and retain people aligned with organisational needs and values. With a focus on supporting the Contact Centre to improve staff retention rates.
- Providing both day to day and strategic HR guidance and support to senior leadership, managers and employees, on a range of HR and organisational development matters.
- Fostering a culture of continuous learning and development, by developing and executing organisation wide strategies, programmes and initiatives that enhance employee skills, capabilities and engagement.
- Monitoring and analysing HR metrics and trends to inform decision-making and enhance organisational effectiveness.
- Driving change management initiatives to support organisational growth, transformation and agility.
The successful candidate will be:
- A fully qualified HR professional.
- Experienced in managing staff.
- A fantastic communicator.
- Experienced in developing and implementing HR Strategies specifically related to learning and development.
- Confident providing advice around employment law and regulations.
This position will be based officially at the head office in Wallington and will require the postholder to work from the office three days a week. The closing date for applications is 5th May with interviews taking place most likely on 14th May.
Applications will be under constant review before the closing date, so please submit your application to our exclusive search agent, Robertson Bell. Apply now to be considered!
Are you ready to lead strategic operations and contracts for a dynamic mental health charity? Off the Record is an award-winning young people’s mental health charity offering a range of support services for children and young people across the vibrant and diverse area of London Boroughs of Croydon, Sutton and Merton.
We’re recruiting a Head of Contracts & Operations to play a crucial role in the strategic management and oversight of our central services, including finance, administration, data, and premises. You'll lead a team and carry senior management responsibility for these areas.
If you have at least 3 years' experience in senior technical management, excellent organizational skills, and a passion for making a difference, we want to hear from you. Take the next step in your career and contribute to our mission of supporting young people's mental health by visiting our website to access the application pack. Completed applications should be returned to us via email by midday on Monday 29th April 2024.
This is a full-time position, with the possibility of reduced hours (min 30 hpw/4days) and is office-based in Croydon. Salary is £45,594 inclusive of Outer London Weighting and a range of other benefits.
If you have any further questions please email recruitment or visit our website for more information about our services.
The client requests no contact from agencies or media sales.
Full time, 35 hours per week
Permanent
Grade BL, Salary £65,484 per annum
Location: London (Hybrid working, with minimum 2 days per week in the office)
Closing date: 23:59 on Wednesday 01 May 2024
Interview dates: 13 – 17 May 2024, exact timings TBC
The Royal College of General Practitioners is the largest membership organisation solely for GPs in the United Kingdom. Founded in 1952, it has over 55,000 members who are committed to improving patient care, developing their own skills and promoting general practice as a discipline.
Research is a key pillar of our organisational goals. We are looking for an experienced, dynamic manager with exceptional research skills and knowledge, who is interested in tackling the major challenges facing primary care.
In this role, you will be responsible for a diverse range of activities and programmes. You will play a crucial role in developing the evidence-base for our high-profile influencing activity, through both in-house research and commissioning activity externally. This is an exciting time to join the organisation in the run-up to a general election, where you will play an important part informing our national policy, press and campaigns activity.
You will also shape the strategic direction of our research and innovation programmes, which support the development of research skills in general practice and facilitate sharing of innovative practices to improve patient care. This includes management of our Research and Surveillance Centre contract collaboration, which delivers instrumental insights for the UK Health Security Agency’s disease surveillance across the country, as well as our Research Ready programme, which helps to get practices prepared to carry out research.
If you are a driven, collaborative problem-solver, with exceptional analytical skills, a deep understanding of research methods, excellent written and verbal communication skills, proven people management abilities, with an eye for detail, and you are looking for a varied role where you will quickly be able to offer real value, then this is the role for you.
The successful candidate will share our corporate values. In return, the College offers excellent terms and conditions.
To apply, please apply directly on the RCGP Vacancies page by providing both your CV and a covering letter/statement.
The Royal College of General Practitioners is an equal opportunities employer and welcomes applications from all sections of the community.
'Building a sustainable future for general practice'
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Our client is a well-known London university known for its diverse programs, vibrant city setting and extensive resources.
At present they are looking to recruit an interim Finance Business Partner to work with two of their prestigious schools.
Key responsibilities:
- Develop the service provided to budget holders, promoting good financial management, accountability, efficiency and value for money.
- Manage the annual budget process, produce reforecasts and provide general support to budget holders throughout the process.
- Provide accurate and timely monthly management accounts information, including variance analysis for budget holders and Heads of Schools.
- Provide high quality advice and support to internal decision makers including business case and costing analysis.
The successful candidate will be fully qualified with previous experience of finance business partnering in a large, complex environment. Strong interpersonal skills and a can-do attitude are also a must.
The organisation Working with a very well-established charitable foundation, the organisation comprises of three independent schools and two state-funded academies.
They are the holding company which owns the school land and buildings and manages the endowments valued at c.£50m. The Foundation Office delivers a "head office" type finance function for the Group and a range of other services to the schools, including governance and HR.
Your role The Group Finance Manager will work within a small team and an extended team of around 15-20 finance staff in the schools. The post reports to the Group Finance Director and the finance function are assisted by a part-time Finance Officer. The core part of the role is the production of the
annual report. You will also manage the group cash treasury system, managing 20+ bank accounts.
You will manage significant investments and investment property. You will also maintain an accurate cash flow forecast for the group. The annual audit is also a major part of the work, and you will be expected to play a key part in the management of the audit and preparation of the financial information for both the Foundation, and its trading subsidiaries and charitable trusts. There are significant capital projects in the pipeline which will also require support.
What you will need to succeed
You will be a fully qualified accountant (ACCA/ACA/CIMA/CIPFA)
Experience and Skills:
- Recent experience of group consolidation and reconciliation of intercompany balances
- Knowledge of Restricted, Designated and Unrestricted funds
- Some knowledge of education or charity sector trends.
- Experience of working effectively as part of a broad team across a group with subsidiaries.
- Excellent working knowledge of current accounting concepts and the ability to communicate financial information clearly and simply.
- Experience of producing statutory and management accounts.
- Experience of working with auditors from planning to audit clearance.
Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Ivy Rock Partners is delighted to be supporting an international charity with the recruitment of a Finance Business Partner to support the Communication and Fundraising Directorate.
As Finance Business Partner, you were regularly advise Communications and Fundraising leaders and senior leadership to inform decision making and maximise fundraising income and support in key decisions on how it is spent. You will develop a systematic forecasting process for the directorate and ensure robust 3 year income and expenditure plans are implemented as well as producing multiple year income and expenditure budgets to tie into the charities multi-year operational plan and strategy. An overview of some of the key responsibilities is below:
- Work with Communications and Fundraising department heads to produce their multiple year income and expenditure budgets
- Evaluate performance against plans and apply business insight to enable fundraising strategies to be delivered successfully.
- Use analysis to identify trends from across the department and ensure optimal financial decision-making.
- Collaborate with the wider organisation to ensure that financial management information is complete and accurate.
- Use Business Intelligence Tools to develop insightful dashboards that inform decision making and encourage self service.
- Identify operational and financial risks, and determine the method of mitigating the risk with relevant stakeholders.
- Contribute to the delivery of a successful audit, and use business insights to support the production the financial statements.
- Support the restructuring and prioritisation of resources within the directorate in line with strategy ambitions
- To perform any other duties commensurate with the post as requested by the Head of Management Accounting.
What’s in it for you?
- Hybrid working - 2 days per week in office
- Salary of £50,000 - 53,000
Who are we looking for?
- Fully Qualified Accountant or Finalist approaching qualification
- Experienced in partnering with non-finance stakeholders.
- Excellent communication and influencing skills.
- Good excel skills and confident in working in a data driven environment.
- Passion for and interest in working within an international charity
How to Apply
Interviews are being conducted on a rolling basis
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Financial Accountant
Permanent, Full-time
£50,000 to £55,000
Hybrid working 2 days in office
Location: Chelsea
My client is a healthcare charity that supports a specialist hospital. As part of the organisation’s ongoing growth plans, they are currently in the process of improving the strength in their financial accounting team and improving their financial systems. This has led to a need to recruit a financial accountant in support of this ambitious plan. As the financial accountant you will work closely with the wider team a well as the finance business partner and head of finance to work on process improvement, and drive the charity forward.
Key responsibilities:
- Responsible for timely year end process and preparation of the annual consolidated statutory financial and lead statements, including liaising with the charity’s auditors and dealing with audit queries
- Ensuring that all balance sheets accounts are reconciled frequently, and any differences are dealt with accordingly, including bank reconciliations, intercompany, fundraising income and restricted fund reports
- Responsible for Quarterly VAT Returns, management accounts for our Trading subsidiary and the reconciliation of the intercompany account with the Charity
- Support the review and development of financial policies and procedures
- Work alongside the Head of Finance on phase 2 of the finance system implementation change programme
The successful candidate will be a fully qualified accountant, or qualified by experience accountant with a desire to drive change in an organisation including development of the accounting system. Additional skills include highly developed interpersonal and communication skills with the ability to liaise and work across different teams.
My client is fully open to sector experience and committed to delivering a first-class training and induction programme. As such we welcome candidates from industry, charity or practice backgrounds
Using Anonymous Recruitment
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This new role will work across varied charity management projects to help set up a new UK office for a fast growing medical INGO that has already treated over 13 million patients across Africa!
It will include leading on a broad range of projects that support the set up and management of the UK registered office and will require working autonomously while being part of an experienced and supportive team. Benefits are competitive, work is primarily remote and partially flexible. This is a chance to help set up something new and leave your very own legacy for an up-and-coming medical organisation saving lives in Africa.
Role Context
ALIMA UK is in its start-up phase and is made up of a small team. This period is exciting at times unpredictable. We need someone reliable who enjoys and has a proven track record of leading and delivering on operational projects for a business or charity while working with senior stakeholders. They should be a highly organised self-starter who is able to work autonomously and lead on projects as well as a great team player.
The role is varied and has a significant financial element, so strong numerical skills and good written communication skills are both important as well as a flexible, responsible approach. Ideally they will also have experience of, and good knowledge of, the charity sector in the UK.
This role is posted as a one year contract as the needs of the business are changing as the organisation develops. At the end of the year the needs of ALIMA will be reviewed and there may be scope to further shape the role, depending on the needs of the business and funding available at the time.
Competitive benefits:
- Generous benefits: Medical care, 30 days holiday (pro rata) and 8% pension
- Position is largely remote/ working from home, with c. two days in London required per month (usually Putney or Kings Cross - N.B. if you are outside london cost of travel will be your responsibility)
- Hours are partially flexible but require 75% to fall within main office hours for the team (Monday to Thursday 9 to 5)
RESPONSIBILITIES
ORGANISATIONAL DEVELOPMENT
- Driving and implementing a varied range of projects that support the smooth set-up of the UK charity, in collaboration with the UK Head of Development
- Virtual Office Management, including organising cloud based filing systems, managing resources including IT, coordinating information collection
FINANCIAL MANAGEMENT
- Working with the Head of Development & Chair to create and develop new financial management systems for the charity
- Ongoing management of the financial systems of the charity including bookkeeping, invoice management and basic reporting
- Working with colleagues to produce financial reports for the Board, donors and others on request
EVENT & PROGRAMME CO-ORDINATION
- Coordination of small events
- Organising and coordinating staff and trustee visits to the UK and overseas
SUPPORTING SENIOR STAKEHOLDERS
- Organise UK board meetings including booking venues, finalising and circulating papers, minute taking
- Copywriting
Any other duties as may be reasonably required as part of supportive team.
PERSON SPECIFICATION
REQUIRED
Skills, Experience & Knowledge
- Experience working for a UK-based charity in an administrative, executive support, finance, fundraising or project management role
- Strong project management skills: a track record of successfully driving small to medium-sized projects
- Strong numerical skills, including experience reporting on or managing budgets, producing management accounts or equivalent
- Excellent verbal and written English language skills
- Excellent organisational skills: Ability to plan, prioritise and manage a varied and demanding workload to meet deadlines
- Experience working with a broad range of stakeholders including Senior level staff, donors and volunteers
- Knowledge and understanding of fundraising in the UK charity sector
Attributes
- Ability to work independently and take initiative within an established team
- A resilient mindset and ability to push through when the way ahead is not immediately obvious
- Ability to work collaboratively and supportively alongside the UK Team
- Passion for and commitment to the mission and goals of ALIMA
DESIRABLE
- Experience of working with accountancy software or excel
- French Language Skills
- Event coordination experience
- Experience with powerpoint or design programmes
- Fundraising experience
- Time working for an international development organisation
To apply please use your CV together with a cover letter. The letter should be no longer than 2000 words. To be considered, the letter will need to address how your skills and experience specifically meet the requirements laid out in the person specification.
Please note interviews will be held in central London on Monday 13 May 2024.
The client requests no contact from agencies or media sales.
Job Description
The Head of Advocacy and Policy will be responsible for developing an excellent Advice Service and Retention Team to support and advise students effectively to enable excellent student experience and satisfaction.
This role will lead on the development of effective insights, representation and support initiatives/campaigns for students, across our three campuses at Greenwich, Avery Hill and Medway.
This role will enhance work with the diverse student population of the University of Greenwich and lead a dynamic team to ensure students have consistent and accessible services that contribute to positive student experience.
This role sits within the wider Membership Services department, together with other key areas consisting of; Activities, Sport, Academic Communities, Representation and Democracy, we provide a high-quality service for students, that they can shape, steer and be at the heart of.
This postholder will be part of the GSU Senior Leadership Team and will be expected to contribute to department and organisation wide strategic development.
The post holder will:
- Have expert knowledge in areas of in relation to Advice and Retention and policies and legislation relating to such activity
- Support and develop strong student-led communities and campaigns in areas of: Advice, wellbeing and retention so that members can thrive
- Provide line management support to staff so that the team have up to date, specialist advice skills, knowledge and understanding of University regulations, policies and procedures that may affect the work of the Advice service and oversee engagement across Greenwich’s 3 campuses
- Undertake casework and provide expert advice for the team on all aspects of Advice
- Lead on the project management of wellbeing/health promotion campaigns and initiatives throughout the year, as well as any external bids through bodies such as OfS
- Oversee the Retention and Wellbeing Project work, and other relevant projects with external partners
- Lead on insights work relating to retention, wellbeing and support
- Lead on responses to external consultation and enquiry responses, including but not limited to OfS, Department for Education, OIA and Universities UK
- Support elected officers to deliver on campaigning priorities
- Ensure the Advice service has the skills and is equipped to support the diverse needs of students at Greenwich and Kent at Medway.
- Provide regular insights and reports on the GSU Membership to inform our strategy and service provision
- Work with other Heads to develop relevant and modern Front of House services for each GSU campus ensuring ease of access and consistency for all members.
Key Areas
- Be an engaged and active member of the Senior Leadership team, contributing regularly and working collaboratively with peers
- Provide leadership, strategic direction and day to day operational management to the Advocacy and Policy: recruiting and inducting members of staff, motivating, supporting and developing team members to ensure they have the necessary skills and knowledge for their roles as well as manage performance
- Develop a proactive results driven culture within the team, ensuring agreed objectives and targets are delivered, whilst promoting a collaborative approach to working with internal departments
- Develop succession plans and identify training and development opportunities within the team
- Be accountable for the quality of outputs of the team
- Provide support to the Officer team helping and equipping them, particularly in their roles as representatives and providing pastoral support and guidance.
- Ensure the whole organisation is aware of and understands the work of the Advocacy and Policy Team and its contribution to our strategic objectives
- To maintain expert and up-to-date knowledge on sector policies and regulations relating to advice, retention and student success, providing relevant guidance to officers and staff as required.
- Develop and promote a culture of continuous improvement across the team to ensure we can adapt to changing students’ needs and priorities, as well as building on successes and preparing for the future.
Strategic Development
- Contribute to the strategic objectives of GSU, with a particular focus on advice, support and wellbeing in relation to the student experience
- Develop and oversee a new and innovative approach to proactive health and wellbeing campaigns that empower students to look after themselves and each other, as well as seeking support
- Lead on Access and Participation Plan Engagement, acting as the key contact on this area with the University.
- Build and maintain strong working relationships with relevant senior UoG staff and departments including Student Academic Services, Faculties and our partners at Kent Unio
- Develop and oversee the Advice service to support advocacy initiatives at multiple levels within the University, ensuring both students and University stakeholders view GSU as a credible and reliable source of information on the needs of students.
Monitoring and Evaluation
- Develop and oversee a structured approach to gathering, analysing and reporting on data relating to engagement of students with our services and to student views on key issues relating to retention and success
- Develop and oversee processes of collecting quantitative and qualitative data from casework to analyse trends and inform feedback for the SU and university
- Ensure evaluation mechanism are embedded in the teams working practises and that findings are shared and used to implement learnings with the goal of improving services
- Support Officers by preparing information, statistics and trends about key services to be shared within the University committee cycle
- Be responsible for the implementation of service standards for the Advocacy and Policy Team and to monitor and report on adherence to these standards
- Prepare materials to apply for any relevant quality mark accreditations for the service.
Budget and Financial Management
- Manage a budget relating to Advocacy and Policy including any restricted funds.
- Be responsible for the teams resources, ensuring these are effectively allocated, managed and controlled
- Review and establish processes, systems, polices and where appropriate standard procedures to maximise efficiency ensure deadlines are met and a positive return on investment
- Review and provide narrative for scrutiny at monthly management meetings with the Finance Team
Stakeholder management
- Collaborate with GSU colleagues, particularly the Student Voice and Engagement Teams to ensure we have a consistent approach to how we work with and support students
- Work with students through our representative structures and forums to ensure we shape services students want and need, taking into consideration the varying campus priorities
- Maintain strong relationships with key university staff to develop, deliver and evaluate collaborative projects and interventions supporting advice and retention
- Attend meetings relating to Advocacy and Policy as well as associated areas at both GSU, the University and externally, included, but not limited to regional networks
- Identify opportunities to share best practice and represent the work of GSU and your team to the wider HE community, through conferences and publication.
Personal Specification
Essential Experience
- Line management experience
- Relevant experience working in the youth, education, students’ union or other membership or advisory organisation
- Experience of leading a multi-functional team
- Experience of mentoring coaching staff/elected officers
- Experience of developing operational policies and procedures
- Experience of budget management, project management, and operational management
- Experience of working with a range of stakeholders and partnership working or strategic networking
Essential Skills and Abilities
- Ability to work with and lead a high performing team
- Ability to troubleshoot difficult situations, and deal with them calmly, efficiently and effectively
- Ability to produce confident, clear written reports and be able to write succinct documents on complex areas
- IT skills at a level that supports membership CRM systems, Advice Pro and other platforms
- Excellent time management and organisational skills with the ability to manage others to reach deadlines, within agreed budgets and to a consistently high standard
- Ability to write strategies and be able to effectively communicate vision and mission
- Ability to stay focused and efficient in the face on changing priorities
- Track record of successfully developing and implementing projects and operational change
- Able to draft policies and procures with an eye for detail and accuracy
Essential Knowledge
- Awareness of current issues within the higher education sector
- Knowledge of relevant external bodies and organisations including Advice UK, NUS, Citizens Advice, OIA, Ofs, Student Minds
- Knowledge of relevant health and safety legislation
- Knowledge of Safeguarding, advice legislation, risk assessments and GDPR
- Knowledge of providing 121 support
Education/Training
- No one specific qualification is required, but evidence of recent continuing professional development in a professional area relevant to the post is required. For example: ILM, City &Guilds etc.
Personal Attributes and other requirements
- Able to travel within the Borough and Region.
- Able to work some evenings and weekends and stay overnight where necessary.
- Works well in a team with a flexible approach to work
- Be eligible for a DBS check if needed
- A commitment to the principles and practices of equality and diversity
- An ability to apply awareness of diversity issues to all areas of work.
- Commitment to the values and ethos of GSU.
Desirable other requirements
- Visionary, creative, and innovative strategist
- A positive, solution focused leader – able to make ‘tough’ decisions; determined and resilient in order to cope with the demands of the role
- Empowering, authentic leader with high levels of emotional intelligence
The client requests no contact from agencies or media sales.
Accounts Receivable Supervisor.
Permanent position
Hybrid working
£34,000 - £37,000 Salary
14% pension contribution
35 days annual leave + 8 days bank holiday.
Morgan law are working exclusively with the Royal Central School of Speech and Drama for the recruitment of an Accounts Receivable Supervisor.
Reporting into the Head of Finance and managing a credit controller, your responsibilities will include:
To be responsible for the accurate maintenance of the Student Billing module in the finance accounting system.
Manage and maintain an accurate debtor control record, adjusting student fee records to ensure that students have been correctly billed by raising invoices and credit notes accordingly.
* Ensure School fees are paid in line with agreed deadlines and liaise with students to resolve payment queries including setting up individual payments plans in a speedy, accurate and professional manner.
* Provide analysis of tuition fee income and provide information to management for monthly, quarterly, end of year financial reporting and periodic reconciliation purposes.
* Develop and manage communications plan for students regarding payment dates and methods of payment.
* Oversee the Sales Ledger, raising all invoices and credit notes for other income streams including Student Support Services, Short Courses, Research and other departments.
* Send accurate monthly statements to students/customers.
* Produce monthly sales ledger analysis including aged debtor report.
* To maintain accurate and appropriate credit control procedures in line with the school policy and proactively manage the collection of all outstanding debts.
* Advise Head of Finance regarding potential bad debt risk and adequacy of bad debt provision
The client will be reviewing applications on a rolling basis, so apply early so you do not miss out.