Head of fundraising and marketing compliance jobs
How's your job search on our site?
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
FUNDRAISING ADMINISTRATIVE ASSISTANT
Job description and person specification
Imagine being told that you, or someone you love, is losing their sight. In that moment, two profound questions demand urgent answers:
• Can this be stopped?
• How will I live my life?
Currently, research into preventing and treating sight loss is chronically underfunded, receiving a mere 1.2% of publicly funded health research grants: people who are blind or vision impaired are three times more likely to experience loneliness and isolation than the general population.
We find and fund the brilliant minds and bright ideas that put change in sight. Our researchers are at the forefront, making breakthroughs and discoveries that will prevent, treat and cure eye disease. The partnerships we build and initiatives we support are changing life for blind and vision impaired people.
We are Fight for Sight: we won’t stop until we: Save Sight. Change Lives.
We have a clear ambition and have the support of well-respected and highly engaged ambassadors. We are now looking for experienced, committed, and creative individuals to join our dynamic team to help realise a new five-year growth strategy. If you want to be part of something impactful, we’d love to hear from you.
The Fundraising Administrative Assistant forms an integral part of our Fundraising Team. We are looking for a driven, committed, and creative individual to join our dynamic team as we devise and launch a new five-year strategy. You’ll be part of something impactful and a key support within the fundraising team.
The Fundraising Administrative Assistant will play a crucial role in the future growth of our charity and the impact that we can achieve through partnerships for people with sight loss. You will be a key part of a growing fundraising team providing support across the team.
Responsible to: Individual Giving Manager
Direct reports: None
Working hours and contract: This is a permanent full-time role (35 hours per week). We will consider part-time and flexible working arrangements.
Salary: £25,000 - £26,500 (depending on experience)
Location: Central London with some remote working. A minimum of two days required in the office, 50 Leman Street, London E1 8HQ.
How to Apply:
Please submit your CV and a covering letter, with the subject header: Fundraising Administrative Assistant application to our recruitment inbox
Your covering letter should include a supporting statement (max two pages) comprising why you think you are an ideal candidate for the role, what applicable experience you’ll bring and why you want to work for Fight for Sight?
Closing date for applications: Thursday, 9 July 2026 at noon
Early applications are encouraged. We will be shortlisting on a rolling basis; therefore, we will close the vacancy as soon as we have found the right candidate.
Interview dates: 16-17 July 2026 (TBC)
The interview process is as follows:
• 1st Interview: Online with recruiting manager and fundraising colleague.
• 2nd Interview and an informal meeting with colleagues: Face to face in London E1 8HQ with line manager and other members of the fundraising team on Wednesday, 22 July (TBC)
Role Responsibilities
Supporter Development team
• Support the Individual Giving Managers and Legacy Giving Manager with day-to-day communications with our donor base, including timely database administration to capture communication preferences and personal details.
• Support the Database team with data and financial processes, including recording and batching donations, generating reports, contributing to supporter journeys and reconciling income.
• Liaise with design and print suppliers to source quotes and deliver appeals and other campaigns.
• Support the Supporter Development team in-person in the office, with the processing of direct marketing appeal responses, including banking of donations and sending thank you letters.
• Work with the Individual Giving Managers to implement supporter journeys to encourage further support to the organisation.
• Support the Individual Giving Managers in building emails using the charity’s email marketing platform.
Philanthropy team
• Use a CRM database to effectively administer and manage event and community enquiries and activities.
• Work with the Events and Community team to send out literature and parcels to community groups and event participants in an efficient and timely manner.
• Support with logistics for virtual and in-person events as required.
• Work with suppliers to order new fundraising materials. Be responsible for managing and replenishing fundraising merchandise and stock.
• Helping the team to source prizes and goods for community and challenge events.
• Provide financial admin support to the Philanthropy team including batching and reconciling incoming payments.
• Provide general administration support across the Philanthropy team as required, including printing and posting items.
• Update the database and provide CRM reports as required.
Wider fundraising
• Answering inbound calls as part of the head office call team, at least three days per week, and responding to or triaging enquiries to be resolved in a timely manner.
• Support the Supporter Care Officer in dealing with external enquiries and managing internal post, including sorting incoming post and organising outgoing fundraising post from head office.
• Provide general administration support across the fundraising team as required.
• Be responsible for the fundraising team’s 1Password folder, ensuring it is consistently updated.
• To work in compliance with the Fundraising Regulator’s Code of Practice and data protection legislation.
Person specification
Desirable skills, knowledge & experience
• Excellent communicator in formal and informal communications, both verbally and in writing, to all stakeholders.
• Proven ability to engage, inspire and enthuse a range of supporters.
• A commitment to undertake training where required and an enthusiasm for new challenges and experiences.
• Excellent interpersonal skills with the ability to build rapport.
• Strong project management and prioritisation skills.
• IT literate with experience of Word, Excel, PowerPoint, Publisher, Outlook, and databases.
• A commitment to our values: Together we are bold, tenacious, informed and optimistic.
• Experience of using a CRM database to support relationship management.
• Understanding of the charity sector and associated fundraising technique.
Personal qualities
• An understanding of and commitment to blind and vision impaired people.
• A passion for fundraising and wanting to make a difference. Someone who is keen to succeed and keen to demonstrate their abilities.
• Highly organised with the ability to juggle several deadlines at the same time.
• Positive, confident and enthusiastic.
• The ability to use initiative, common sense and solve problems.
• Self-motivated, team worker with ability to work autonomously as required.
• Willingness to work flexibly where required.
• Approachable, creative, ‘can-do’ attitude.
• Excellent attention to detail.
• Happy and comfortable with managing day-to-day routine administrative tasks, in addition to prioritising ad hoc tasks when required
• A growth mindset.
Flexibility
The role description is a general outline of duties and responsibilities and may be amended as we grow. The post holder may be required to undertake other duties as may be reasonably required from time to time.
Important note: All applicants must have the Right to Work in the UK. Unfortunately, we do not have a sponsoring license for non-UK employees which means that if you do not have a current, valid UK working permit, please do not apply, as we will not be able to consider your application.
Employee benefits
We value our staff and volunteers and want to make sure that they are supported in their work. Other benefits we also offer are:
• A great team and a supportive culture
• Employer pension contributions matching up to 10%, and death in service cover
• Generous parental leave
• Flexible/hybrid working options
• Apprenticeships scheme, study leave and financial support for training & development
• Cycle to work scheme, eye test vouchers, and a staff loan scheme, access to an Employee Assistance Program
• An active Social Committee and staff events
Application & Interview process
See above (page 2) for How to Apply. Please note that we value the authenticity and individuality of our applicants and believe that your CV and cover letter should reflect your unique skills, experiences, and personality.
Successfully shortlisted applicants will be invited to interview online via MS Teams.
Accessibility
We believe in fostering an inclusive environment where all individuals, regardless of their abilities or circumstances, feel supported and valued. If you have any accessibility requirements or specific needs that you would like us to accommodate during the application process, please let us know. If you are unfamiliar with MS Teams and would like to familiarise yourself with the platform before the interview, we are more than happy to arrange a tech run-through to ensure your comfort and confidence.
Equal opportunities, diversity & inclusion
Don’t meet every single requirement? At Fight for Sight we are dedicated to building a diverse and inclusive workforce, so if you’re excited about this role but your past experience doesn’t align perfectly with every item in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles that we have.
We have an inclusive and accessible recruitment process, including any adjustments required to support people from diverse community groups.
Save Sight. Change Lives. At Fight for Sight, we fund world-class research that helps us better understand, diagnose, prevent and treat vision loss.
The client requests no contact from agencies or media sales.
About Us- Buxton Civic Association (BCA) is a dynamic environmental and heritage charity, working to preserve and enhance the unique built and natural environment of Buxton. We are the proud custodians of over 160 acres of woodlands, including Buxton Country Park and Grin Low, and the operators of Poole’s Cavern, Buxton’s most visited attraction. With a rich heritage and an ambitious vision, we’re driving forward conservation, sustainability, and public engagement.
In 2024, Buxton was named one of the best places to live in the UK. Now’s your chance to work at the heart of this vibrant town and help shape its future.
About the Role - Reporting directly to the Chief Executive, the Head of Finance & Governance will:
- Lead all aspects of financial management, reporting, budgeting, and forecasting
- Support strategic planning and organisational development
- Strengthen governance, compliance, and risk management systems
- Provide leadership and support to key managers and teams
- Help develop sustainable income generation and business planning
- Deputise for the Chief Executive when required
This role will initially line manage:
- Finance Team (2 staff / 1 FTE)
- Fundraising Manager (0.4 FTE)
- Marketing & Membership Manager (1 FTE)
You may also supervise volunteers and represent the organisation externally at meetings and events.
What We’re Looking For
Essential experience & skills
- Significant senior-level finance and operational management experience
- Strong understanding of charity accounting and governance
- Experience managing budgets, forecasting, and financial controls
- Proven line management and leadership skills
- Excellent written and verbal communication abilities
- Ability to work strategically while delivering practical operational results
- Confidence working with Trustees and stakeholders
- Strong organisational skills and attention to detail
- A collaborative, resilient, and proactive approach
To Apply
Please send a covering letter and CV . Further application details can be found in the recruitmen packt which is displayed under the recruitment section of our website . Please ensure you also complete and return our Equality Monitoring Form with your application.
The closing date for applications is 12pm, Tuesday 14th July 2026. If you would like to arrange an informal conversation to discuss the role, please contact Dave Green, CEO.
The client requests no contact from agencies or media sales.
Job Description
The Head of Delivery & Partnerships is a senior leadership role responsible for overseeing the
successful implementation, quality of outcomes, and retention of DFN Project SEARCH programmes
across the UK, the Republic of Ireland and Iberia, in line with our franchise agreement from Project
SEARCH . This role leads the Delivery & Partnerships team, ensuring strategic alignment, excellence
of delivery, and sustained impactful partnerships.
You will play a pivotal role in driving programme quality, ensuring retention, maintaining model
fidelity, and ensuring high-quality outcomes for interns. Additionally, you will oversee the growth of
our number of programmes, in line with our strategic regional and national plans. You will also
contribute to the strategic direction of the organisation, working closely with cross-functional teams
to maximise DFN Project SEARCH’s impact.
Regular travel throughout the UK will be required, with occasional travel to other areas of our delivery.
In addition, occasional international travel may be required, for example to the annual conference in
the United States.
Essential Experience and Skills
• A passion for changing the lives of young people with learning disabilities and / or who are
autistic
• Educated to degree level or relevant Professional Qualification
• Highly motivated and organised self-starters with the ability to work under your own initiative
• Strong understanding of supported employment, education, and local authority partnerships.
• Experience in project management, partnership development, and stakeholder engagement.
• Excellent communication, influencing, and negotiation skills.
• Experience using data systems and performance management tools.
• Experience delivering training and speaking at events or conferences.
• Understanding of SEND provision and funding arrangements in the UK (e.g., EHCPs, DWP, local
authorities).
• Experience working with senior stakeholders via formal reporting mechanisms.
• Leadership experience managing people/teams.
• Financial literacy and experience managing budgets.
Desirable Experience and Qualifications
• Experience working with DFN Project SEARCH programmes or similar supported internship
models.
• Experience in selling services or products and effective account management.
• Knowledge of safeguarding and health & safety in programme delivery.
• Knowledge and experience of using the Microsoft suite, in particular Outlook and Excel
• Experience of using a CRM for administrative and reporting purposes
DFN Project SEARCH are committed to safeguarding and promoting the welfare of children, young
people and adults and expects all staff and volunteers to share this commitment. This post is subject
to an enhanced DBS disclosure.
We particularly welcome applications from black, Asian and minority ethnic candidates, LGBTQ+
candidates, disabled candidates, and from men, because we would like to increase the
representation of these groups at this level at DFN Project SEARCH.
-Interviews will take place on:
1st round July 23rd and July 24th
2nd and final round: July 31st
Closing date: Sunday July 12th
-Start date - Asap
The client requests no contact from agencies or media sales.
Cerebra is the national charity dedicated to improving the lives of children with neurological conditions and their families. We provide vital research, support, and practical solutions that empower families facing complex challenges.
With an annual income of £3 million and a headcount of 68 employees, we have ambitious plans to double our income between 2025 and 2027, ensuring we can extend our impact, reach more families, and drive real change. To achieve this, we are investing in fundraising innovation, income generating ventures, and strategic partnerships, alongside enhancing our brand to increase our national recognition.
Our work is underpinned by our values ensuring that everything we do aligns with our mission to create a better world for children with neurological conditions.
This is an incredibly exciting time to join Cerebra, as we are preparing to launch our new strategy and brand. The COO is a vital leadership role that will support the drive towards even greater impact for children and families across the UK.
Our Services
Sleep Advice Service
Cerebra understands that if you have a child that doesn’t sleep, the whole family suffers. Many children with neurological conditions suffer from disrupted sleep. Our sleep advice service provides bespoke advice and support so that everyone can get a good night’s sleep.
Legal Rights Service
Our Legal Rights Service provides help and support to families of children with neurological conditions when they are faced with barriers and difficulties in accessing statutory support services they are entitled to. The service provides information on their legal entitlements.
Book and Toy Library Service
Our specialist postal lending library contains a wide range of books for both adults and children, plus a selection of sensory toys specifically chosen for children with a neurological condition.
Innovation and Product Design Service
Our Innovation Service designs and builds bespoke products that cater to the specific needs of children with neurological conditions. The aim of the service is to make products that are desirable and exciting, therefore promoting social inclusion, peer acceptance and enabling children to participate in everyday activities that are so often close to them.
Information Products
Cerebra publishes different information products to help families with a child with a neurological condition. Our information products offer comprehensive, up-to-date support and research-driven strategies to assist families with a wide range of issues.
Buzgi and Toy Adaptation Service
Cerebra designs and builds bespoke assistive equipment for disabled children, this includes creating custom mobility aids, switch‑adapted toys, and other innovative solutions to help children access play, learning, and independence.
The Bugzi - a mini powered wheelchair for children offers many children their first experience of independent mobility. It uses either a joystick or switches and adaptable seating for complex needs, and helps develop spatial awareness, confidence, and early mobility skills. The Bugzi is available through a national loan scheme.
Additionally, we operate commercial services (including a web shop) to supplement our income to support children and their families.
Our services are provided to families free of charge.
Job Title:
Chief Operating Officer
Reports To:
Chief Executive Officer
Direct reports:
3 senior managers (Finance (headcount of 3), HR (headcount of 1), IT (headcount of 5))
Purpose of the Role:
The Chief Operating Officer will play a vital role in supporting the Chief Executive Officer, Board and Leadership Team to deliver Cerebra’s vision and ambitious strategic aims. The Chief Operating Officer will provide strategic leadership and operational management across key areas within Cerebra including:
- Operational Systems
- Governance
- Compliance
- Finance and Growth
This is a pivotal executive leadership role, responsible for driving organisational performance, sustainability and growth. The COO will translate Cerebra’s strategic ambitions into effective operational delivery, ensuring robust governance, financial stewardship and a high-performing, values-led culture.
As a trusted advisor to the CEO and Board, the COO will lead core operational services and commercial activity, enabling the charity to maximise impact and generate sustainable income in support of its charitable objectives.
Key Responsibilities
Strategic & Executive Leadership
- Partner with the CEO and Board to deliver strategic priorities, growth and long-term sustainability
- Collaboration with the Director’s Group to ensure strategic alignment across the charity. The Director’s Group consists of:
Chief Executive Officer
Chief Operating Officer
Director of Fundraising, Marketing and Communications
Director of Research and Support Services
- Provide expert advice on finance, operations, commercial performance and organisational risk
- Lead organisational planning, business continuity, and operational resilience
- Foster a culture of continuous improvement, accountability and inclusion
Finance, Commercial & Sustainability
- Lead financial strategy, planning and performance, ensuring long-term sustainability
- Oversee budgeting, forecasting, cashflow and financial controls
- Lead and develop Cerebra’s strategy for commercial income , ensuring alignment with charitable objectives
- Support funding growth through strong financial insight and business case development
- Ensure robust financial governance, audit and compliance
Operations & Infrastructure
- Lead and strengthen operational functions including HR, IT, governance and administration
- Ensure effective systems, processes and infrastructure that enable growth, efficiency and impact
- Oversee procurement, contracts, facilities, and organisational compliance
- Drive innovation and value for money across operations
People & Culture
- Champion a positive, inclusive and high-performing organisational culture
- Oversee HR strategy, workforce planning and leadership development
- Ensure compliance with employment law and best practice
- Promote wellbeing, engagement and organisational effectiveness
Digital & Technology
- Provide strategic oversight of IT, data and digital development
- Ensure systems are secure, resilient and aligned to organisational needs
- Leverage data and technology to improve insight, decision-making and organisational impact
Governance, Risk & Compliance
- Ensure effective governance frameworks, risk management and regulatory compliance
- Support the CEO and Board with high-quality reporting and strategic insight
- Lead safeguarding, data protection and organisational risk strategy
- Drive a strong culture of accountability and ethical practice
Leadership & Management
- Lead and develop a small senior team across finance, HR and IT
- Build capability, strengthen performance, and embed a collaborative culture
- Model Cerebra’s values and leadership behaviours
Key Attributes
- Strategic and commercially minded leader with strong operational delivery experience
- Strong financial leadership and business acumen
- Proven track record of driving income growth, sustainability and organisational performance
- Skilled in governance, risk and stakeholder engagement
Please see attached job description for the Person Specification.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Challenge Events and Community Fundraising Manager
Hours: 37.5 hours per week
Salary: £40,000 per annum
Working Pattern: Remote with attendance at meetings in Cannock/London (approx 2 per month) and attendance at events across the UK as required.
Lead the transformation of challenge events fundraising for a charity that changes children's lives daily. You'll build a national portfolio of inspiring events that generate significant income and create lasting supporter relationships.
About Newlife
As one of the UK's leading charities providing essential specialist equipment to children with disabilities, Newlife is dedicated to making life better.
Through grants and emergency equipment loans, we ensure children get vital equipment when they need it. Our free nurse helpline offers crucial support and information. We advocate for change and support adults with additional needs through volunteering and employment opportunities.
What you'll be doing
You'll develop and deliver a sustainable programme of challenge events and supporter-led fundraising activities. Working with the Head of Fundraising and Marketing, you'll create the strategy and drive income growth.
Strategic Development:
- Develop challenge events strategy and annual operational plans
- Set budgets, income targets and performance indicators
- Research new event opportunities and market trends
- Monitor performance and maximise income generation
Event Portfolio Management:
- Build portfolio including running, cycling, walking, trekking, overseas and virtual challenges
- Recruit, steward and retain participants through exceptional supporter journeys
- Manage relationships with external event organisers and suppliers
- Ensure safe, effective delivery meeting ROI targets
Relationship Building:
- Support corporate partners, community groups, schools and local businesses
- Deliver high-quality supporter care throughout their journey
- Collaborate across Fundraising, Marketing, Retail and Services teams
- Move supporters into long-term giving opportunities
What we're looking for
- Evidence of commitment to professional development within fundraising, events management or supporter engagement
- Experience delivering digital fundraising and supporter journeys
- Experience of mass participation events and challenge events delivery
- Track record achieving income targets and delivering fundraising growth
- Experience building relationships with supporters, volunteers and external stakeholders
- Experience planning and delivering events, managing budgets and monitoring financial performance
- Experience working with fundraising databases or CRM systems
- Excellent relationship-building and communication skills
- Strong event planning and project management abilities
- Ability to inspire supporters to achieve ambitious fundraising goals
- Flexible approach, including occasional evening and weekend working
- Understanding of fundraising compliance and regulation
Desirable: Experience of volunteer management
This role reports to the Head of Fundraising and Marketing.
Ready to create inspiring events that change children's lives? Join our mission to make life better for families across the UK.
Disclosure and Barring Service (DBS) checking may be necessary for this role.
The UK’s largest charitable provider of specialist equipment for disabled children.


The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Community Fundraising Assistant - North
Are you ready to take on a new challenge with a leading charity making a real difference in brain tumour research?
Brain Tumour Research is an exciting, innovative, and ambitious charity. We are passionate about finding a cure for brain tumours through the establishment of dedicated Brain Tumour Research Centres of Excellence around the UK.
After a successful 2025, we’re building on our momentum and looking ahead with ambition. As our work continues to expand, so does our impact. We are now looking for passionate people to join us on the next stage of our journey!
It is a fantastic time to be joining us and we are keen to share this with likeminded and talented individuals. We currently have an opening for a Community Fundraising Assistant - North, to join our Community and Digital Fundraising team.
- Do you want to make a difference in one of the most innovative and exciting medical research fundraising charities in the UK?
- Are you able to provide friendly and professional support to fundraisers and supporters?
- Do you have experience in supporting events or community activities?
- Do you live in either Scotland, North East England, North West England or the East Midlands?
Have you answered Yes to these questions?
Does this sound like the opportunity to really take the next step in your career?
Excited to learn more about this position? Then please take a read through our recruitment pack which is included within this advert.
If you have the skills and ambition that we are looking for we are excited to receive your application. We are really looking forward to welcoming a new member to our team!
We are asking for a CV as the first step but applicants may be asked to provide a targeted covering letter as part of the selection process. Interviews will be conducted during the application window as appropriate, and will consist of a first interview via MS Teams, progressing, if successful to a face to face second interview, held at our offices in Milton Keynes.
We reserve the right to close the application window early and advise candidates to apply in good time to avoid disappointment.
We are looking for people who share our passion for finding a cure for brain tumours and who have the skills and experience to make a difference. We welcome applications from candidates of all backgrounds, cultures, genders, sexual orientations, abilities, and ages. We believe that diversity enriches our organisation and helps us achieve our mission. We are committed to providing an inclusive and supportive environment where everyone can be themselves and contribute to our vision.
To find a cure for all types of brain tumours To increase the UK investment in brain tumour research
The client requests no contact from agencies or media sales.
Are you an experienced fundraiser and communicator ready to make a meaningful impact? Nottingham Women’s Centre is seeking a talented Fundraising and Communications Manager to play a key role in our next phase of growth and development.
At Nottingham Women’s Centre, we are a vibrant, feminist organisation dedicated to supporting women to overcome barriers, amplify their voices and build better futures. Through a wide range of services – including counselling, advice, courses, wellbeing activities and campaigning – we create opportunities for women to thrive.
The Fundraising and Communications Manager will lead the delivery of our fundraising and communications strategy, helping to increase income, engagement and visibility. You’ll build and manage a small team, oversee integrated campaigns, and drive forward diverse income streams, including trusts and grants, digital fundraising, major gifts, community and corporate partnerships and events. You’ll also play a central role in shaping supporter journeys and strengthening relationships with funders, partners and stakeholders.
We’re looking for someone with a strong track record of delivering successful fundraising activity, excellent communication and copywriting skills, and experience of managing people and projects. You’ll be confident using insight and data to guide decision-making and maximise impact. A commitment to feminist values and equality is essential.
In return, you’ll join a supportive, values-led organisation where your ideas and contributions are genuinely valued. We offer flexible and hybrid working, generous annual leave, a strong focus on wellbeing, and opportunities to engage in wider organisational and community work.
This is an exciting opportunity to shape the future of a growing organisation and contribute to life-changing work for women across Nottingham.
Please review the full Fundraising and Communications Manager job description below for further details.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Senior Legacy Officer will lead the delivery and development of St Luke’s legacy fundraising programme, taking ownership of one of the hospice’s most critical income streams. Reporting to the Head of Public Fundraising, the role will focus exclusively on growing legacy income through strategic marketing, supporter engagement and stewardship, pipeline development and internal advocacy. The post holder will be responsible for the day-to-day management and continuous improvement of the legacy programme, using insight and best practice to maximise long-term income while delivering an outstanding supporter experience.
What you’ll be doing:
- Leading and developing St Luke’s legacy fundraising programme
- Planning and delivering multi-channel legacy campaigns
- Managing Free Will Writing initiatives and legacy events
- Building strong relationships with legacy supporters, pledgers and professional partners
- Developing engaging supporter journeys and stewardship communications
- Monitoring pipelines, income forecasts and campaign performance
- Acting as an internal advocate for legacy giving across the organisation
- Ensuring all activity complies with fundraising regulations and GDPR
We’re looking for someone who brings:
- Experience in legacy fundraising, direct marketing or supporter led fundraising
- Excellent relationship building and communication skills
- Strong copywriting and storytelling ability
- Confidence using CRM systems, data and reporting tools
- Strong project management and organisational skills
- Sensitivity and empathy when working with donors and bereaved families
- Knowledge of fundraising regulations and data protection requirements
- A relevant fundraising or marketing qualification is desirable but not essential.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Purpose of the Role
The Head of Operations is the most senior staff member at PACE and the primary day-to-day operational lead for the organisation. The postholder will ensure that services for children and young people are delivered safely, consistently, and to a high standard across all three sites, and that the organisation's systems, finances, people, and compliance obligations are properly managed.
This is an operational leadership role with responsibility for translating the Board's strategic direction into effective day-to-day delivery. The postholder will work closely with the Board of Trustees, who retain strategic governance responsibility, and will be the principal point of accountability for performance across all services. The postholder will also act as Designated Safeguarding Lead for the organisation
Key Responsibilities
1. Operational Leadership and Service Delivery
• Take day-to-day operational responsibility for all PACE services across all three sites, ensuring consistent, high-quality, and safe delivery.
• Support and line manage Senior Centre Managers and Service Managers, providing clear direction, regular supervision, and accountability.
• Ensure all services meet regulatory requirements including EYFS, Ofsted standards, safeguarding and child protection legislation, and disability inclusion policy.
• Maintain and develop operational policies and procedures that reflect best practice in service delivery for children and young people, including those with additional needs.
• Identify and respond to operational risks across sites, escalating to the Board where appropriate.
2. Safeguarding
• Act as the organisation's Designated Safeguarding Lead (DSL), maintaining overall responsibility for safeguarding practice across all sites.
• Ensure centre managers and service leads fulfil their DSL responsibilities and that training, records, and incident reporting are consistent, up to date, and audit-ready.
• Lead the organisation's response to any safeguarding concern or Ofsted inspection, maintaining transparent and proactive communication with commissioners and the Board.
• Embed a culture of safeguarding awareness and accountability across the whole staff team.
3. Financial Management and Budget Oversight
• Work with the Finance team to manage the organisation's annual budget, ensuring income and expenditure are tracked accurately and reported monthly.
• Hold budget holder accountability across service and centre level, ensuring managers understand and operate within their agreed financial envelopes.
• Monitor income streams - including statutory contracts, parental fees, grants, and fundraised income - and alert the Board to variances or risks in a timely manner.
• Support income generation through effective contract delivery, occupancy management, and proactive relationship management with commissioners.
• Oversee the Fundraising Manager's workload and priorities, ensuring fundraising activity is aligned to operational need and deliverable commitments are accurate before submission.
4. Human Resources and Workforce Management
• Lead, support, and develop the staff team, fostering a culture of professionalism, consistency, and accountability.
• Work with the HR Consultant to ensure HR processes - including onboarding, probation, sickness management, performance management, and offboarding - are followed correctly and documented appropriately.
• Conduct regular line management meetings and appraisals with direct reports, setting clear expectations and addressing performance issues promptly and fairly.
• Manage staffing levels and deployment across sites to ensure services are appropriately resourced, proportionate to demand and income, and compliant with contractual ratios.
• Address workforce culture issues, reducing reliance on informal decision-making and ensuring accountability is embedded at all levels of the team.
5. Commissioner and Stakeholder Relationships
• Maintain and develop the organisation's relationships with Camden commissioners, the Play Providers Forum, Family Hubs, and other statutory and voluntary sector partners.
• Ensure proactive, transparent, and timely communication with Camden regarding service delivery, performance data, and any operational concerns.
• Represent PACE at external meetings, forums, and events as required.
• Support the development of community partnerships that extend the reach and impact of PACE's services.
6. Compliance, Governance and Risk
• Ensure organisational compliance with all relevant regulatory frameworks including Ofsted, EYFS, charity law, and employment legislation.
• Maintain and regularly review operational policies, risk registers, and compliance records, ensuring they are current and accessible across all sites.
• Provide the Board of Trustees with regular, concise, and accurate reports on operational performance, financial position, safeguarding, staffing, and risk.
• Support Board governance by preparing timely papers, flagging decisions required, and maintaining clear separation between operational management and trustee oversight.
7. Systems, Monitoring and Evaluation
• Embed consistent, documented operational systems across all sites, reducing reliance on individual knowledge and informal workarounds.
• Develop and maintain monitoring and evaluation frameworks to track service quality, outcomes for children and families, and contractual KPIs.
• Oversee the organisation's use of operational systems including safeguarding software, HR and payroll platforms, invoicing, and timekeeping tools.
Produce and sign off external impact reports for funders and commissioners
Essentials:
- Experience in an operational management role within a children's services, play, youth work, education, or social care setting
-
At least 3 years in a management role with direct line management of multiple staff or teams
-
Demonstrable knowledge and practical experience of safeguarding children, including DSL-level responsibility
-
Experience managing multi-site or multi-service delivery
-
Sound financial literacy: budget management, variance analysis, and income/expenditure monitoring
-
Experience of working with Ofsted regulatory frameworks, including EYFS
-
Strong people management skills: supervision, appraisal, performance management, and HR process compliance
-
Experience working with, and reporting to, a Board of Trustees or equivalent governance body
-
Excellent written and verbal communication skills
-
Ability to manage competing priorities across multiple sites calmly and consistently
-
Commitment to inclusive practice and experience working with children with disabilities and additional needs
-
A suitable Level 3 or above qualification in Early Years, Childcare, or a relevant field (e.g. CACHE Level 3, BTEC Level 3 in Children's Play, Learning and Development, or equivalent EYFS-recognised qualification)
Desirable
- Experience of income generation including commissioner relationships, grant management, and contract compliance
-
Experience of charity or voluntary sector management
-
Coaching or mentoring experience
-
Knowledge of Camden's VCS and community infrastructure
Conditions of Employment
• This post is subject to an enhanced DBS check.
• The postholder will be required to work across all PACE sites in Camden. Flexible or hybrid working will be considered where operationally appropriate, but the role requires significant on-site presence.
• PACE is an equal opportunities employer and positively encourages applications from all sections of the community.
• PACE is committed to safeguarding and promoting the welfare of children and young people and expects all staff to share this commitment.
We are looking for a motivated and creative individual to join our Charity Team at an exciting time of growth and ambition. If you have a talent for writing compelling cases for support and a passion for turning ideas into funded projects, this is a unique opportunity to make a tangible difference to patients, families and staff across our hospitals.
This role sits at the heart of our income generation activity, securing vital funding from trusts, foundations and corporate partners. You will play a key role in delivering high-profile projects and campaigns, contributing to major fundraising appeals and helping to grow our brand-new Impact Fund, which is set to transform services across the Trust.
There is real scope to shape this role, build meaningful relationships, and see the direct impact of your work in improving healthcare environments and outcomes.
This is a full-time position, with flexible hybrid working available following successful completion of probation.
The client requests no contact from agencies or media sales.
Contract: Permanent, full time
Salary: £28,996 – £33,716 per annum
Location: Burford, Oxfordshire (hybrid working)
Closing date: 2 July 2026
Interview date: 8 & 10 July 2026
Do you enjoy building meaningful relationships and creating partnerships that make a real difference for animals and the people who love them? If so, we’d love to hear from you.
We’re looking for a Corporate Partnerships Officer to join our Fundraising, Marketing and Communications team. This is an exciting opportunity to help grow and develop our corporate partnerships, securing vital income and long-term support for Blue Cross.
More about the role
As Corporate Partnerships Officer, you will support the Head of Corporate Partnerships, Community and Events to secure high value, long-term partnerships across a range of sectors. You’ll play a key role in both account management and new business development, helping to deliver impactful, mutually beneficial relationships with corporate supporters.
You will manage a portfolio of partners, support the development of new opportunities including Charity of the Year, sponsorship and cause-related marketing, and ensure an excellent supporter experience at every touchpoint.
This role is based at our Burford site with hybrid working in place, with a minimum of two days per week in the office.
What you will be doing
- Building and nurturing long-term, mutually beneficial relationships with corporate partners
- Managing a portfolio of corporate accounts, ensuring excellent stewardship and ongoing engagement
- Acting as a first point of contact for corporate fundraising enquiries via email and telephone
- Supporting the development of compelling proposals, reports, communications and partnership materials
- Working with the Head of Corporate Partnerships, Community and Events to deliver account management plans and maximise income
- Identifying and researching new business prospects, including due diligence and prospect development
- Securing and supporting new business meetings with potential partners and sponsors
- Developing your own pipeline of opportunities to grow corporate income
- Collaborating with colleagues across fundraising and the wider organisation to deliver partnership activity
- Supporting financial processes, including income coding and purchase orders
- Providing administrative support including acknowledgements and supporter communications
- Ensuring compliance with data protection and fundraising regulations
About you
You will have experience working with corporate partners and will be confident building relationships with a wide range of stakeholders. Comfortable managing both account management and new business activity, you will be organised, proactive and motivated to deliver results.
You’ll bring a positive, solutions-focused approach, with the ability to manage competing priorities and work under pressure. You will communicate confidently and professionally, representing Blue Cross in a way that reflects our values and culture.
Essential Qualifications, Skills, and Experience
- Experience managing corporate partnerships or accounts
- Proven experience supporting or delivering new business development
- Ability to build and maintain strong, positive relationships internally and externally
- Strong research and prospecting skills
- Excellent written and verbal communication skills
- Strong organisational skills and attention to detail
- Good interpersonal and influencing skills
- Experience using MS Office and databases
- Ability to work both independently and as part of a team
- Understanding of, and ability to apply, Blue Cross values
Desirable Qualifications, Skills, and Experience
- Experience within corporate fundraising
- Experience using CRM databases
- Knowledge of the charity sector
- Confident and engaging communication style
- Creative and innovative approach to identifying opportunities
- Strong influencing and persuasion skills
- Ability to think strategically and spot growth opportunities
- Solution-focused mindset
How to apply
To apply for this role, please submit your application through our careers site and demonstrate how you meet the essential criteria.
We reserve the right to close this vacancy early should we receive a high volume of applications.
Blue Cross benefits
Our people are the most important part of delivering our purpose. If it were not for their amazing efforts and commitment, we would not be able to make the difference that we do today.
In return, Blue Cross wants to ensure we provide you with the best working environment we can. We want you to be happy working for us and will do everything we can to make sure you are.
Our generous benefits package includes:
- Full time equivalent of 38 days holiday rising to 43 with service (including Bank Holidays)
- Programmes for physical and mental wellbeing support
- Free access to GP via MetLife- 24/7 GP services, private prescriptions and more for you and your family
- Health cash plan
- Unlimited access to an employee assistance programme
- Pension scheme with enhanced employer contribution
- Professional fees paid with Continuing Professional Development and personal development support.
- Life assurance
- 20% discount on Pet Plan pet insurance
- Enhanced family friendly policies
- Recognition scheme
- Annual volunteer days
- Charity worker discounts across a variety of retailers
To read more about the benefits Blue Cross has to offer, please visit the 'why work for us' page on our website.
About Blue Cross
If you’d like to learn more about Blue Cross, our mission, and the work we do to support animals and people, take a look at our About Us page
We believe in a world where all pets enjoy a healthy and happy life with people who love them



The client requests no contact from agencies or media sales.
Individual Giving Manager
Location: Headquarters in Lincoln – HEMS Way, Lincoln, LN4 2GW. Hybrid working may be available upon completion of probation
Hours: Full-Time, 37.5 per week
Salary: Salary range: £34,000 to £42,000 (FTE) dependent upon skills and experience
Contract: Permanent
Reporting to: Head of Mass Fundraising and Marketing
About Us
The Lincs & Notts Air Ambulance (LNAA) provides lifesaving critical care to the communities of Lincolnshire & Nottinghamshire, funded by public donations. If somebody is involved in a serious incident or suddenly taken ill, speed and time are of the essence. Giving a patient the best chance of survival, our Air Ambulance crew effectively take the A&E department to the scene of the emergency.
Rated outstanding by the Care Quality Commission across all five areas that were inspected – Safe, Caring, Effective, Responsive and Well led, we are a friendly, inclusive, and dynamic team focused on ensuring we deliver the best possible service. The tie that binds us here at LNAA is our set of values – Teamwork. Respect. Innovation. Compassion (TRIC). We display these attributes in the way we interact with the people we meet, from former patients and volunteers to our supporters and colleagues.
About the Role
We are looking for an experienced and driven Individual Giving Manager to lead the development and delivery of our Individual Giving programme. This is a pivotal role responsible for growing sustainable income through innovative, insight-led fundraising across multiple channels.
You will take ownership of the full Individual Giving portfolio, including Regular Giving, appeals and mid-value programmes, ensuring each delivers strong performance, supporter engagement and long-term value. Working across digital, print, face-to-face and telemarketing channels, you will design and optimise supporter journeys that inspire loyalty and maximise lifetime income
As a key member of the fundraising team, you will collaborate closely with colleagues across Marketing, Supporter Engagement and Data & Insight to ensure all activity is integrated, compliant and supporter-focused. You will also manage external agencies and suppliers, lead on budgeting and performance reporting, and use data-driven insight to continually refine and improve campaigns.
This role plays a critical part in supporting the organisation’s financial resilience and long-term growth. You will have the opportunity to shape strategy, test new ideas and deliver impactful fundraising campaigns that directly contribute to our life-saving work.
Our Benefits
- Annual Leave of 25 days, which increases by 1 additional day per completed year of service up to a maximum of 30 days. in addition to bank holidays (pro rata for part time staff)
- Additional days leave for your birthday.
- Pension scheme includes 6% employer contributions, with 4% employee contribution.
- Access to a Health & Wellbeing Care Plan*
- Occupational Sick Pay Scheme*
- Life insurance at 3 times your annual salary*
*On completion of probationary period.
Closing date: Monday 29th June 2026
Interview date: Week commencing 6th July 2026
N.B. We reserve the right to close this vacancy early if sufficient applications are received.
Interested?
If you would like to apply and find out more about this position, please click the apply button to be directed to our website.
A full driving licence and access to a vehicle (or equivalent) is required for this role.
Lincs & Notts Air Ambulance is an equal opportunities employer and aims to ensure all applicants are treated fairly and equitably regardless of gender, race, colour, ethnicity, age, disabilities, social economic background, religious or political beliefs, marital status, maternity or paternity, or sexual orientation.
Please note that we are currently unable to sponsor applicants for work visas in the UK. Therefore, you must have the right to work in the UK to be considered for this position. Applications from candidates who require visa sponsorship will not be considered.
No agencies please.
Job Title: Commercial Partnership Manager
Location(s): Home-based with attendance at AdviceUK office in London and at meetings as required.
London office: AdviceUK, 83 Victoria Street, London, SW1H 0HW
Status: Fixed term for two years (potential to become permanent)
Reporting to: Head of Membership and Services
Responsible for: n/a
Pay range: £42,000 to £47,000 full time equivalent. £33,600 to £37,600 actual salary, dependant on experience.
Working hours: 28 hours per week within normal operating hours (35 hours full time equivalent). Normal operating hours are 8.00am - 6.30pm, Monday – Friday. Lunch and other breaks are unpaid.
Special conditions: Some evening and weekend work may be required for which time off in lieu (TOIL) will be granted. Some travel will be required which may entail some overnight stays.
We are committed to diversity and inclusion and welcome applications from all backgrounds, particularly encouraging those from underrepresented groups. If you require any accessibility support or reasonable adjustments during the recruitment process, please let us know.
JOB PURPOSE
The postholder is responsible for securing, managing, and growing commercial partnerships with organisations that support AdviceUK’s mission, values and strategic priorities. These partnerships should significantly increase AdviceUK’s commercial income, extend AdviceUK’s reach, and achieve measurable social impact. The postholder will ensure that commercial partnerships both comply with relevant legal and regulatory requirements and contribute positively to AdviceUK’s reputation and influence.
KEY TASKS AND RESPONSIBILITIES
1. Partnership development
-
Identify, research, and secure new commercial and corporate partnership opportunities aligned with AdviceUK’s strategic and income generation priorities.
- Develop compelling partnership propositions, including sponsorships, strategic alliances, product/service developments, cause‑related marketing, corporate social responsibility, and other commercial collaborations.
-
Identify and develop new products and services that benefit members, grow income, and support member recruitment and retention.
-
Shape new products and services with user and sector insight, applying structured approaches to testing, evaluation and scaling. Ensure that pricing, return on investment and other financial modelling is completed to demonstrate how new products or services deliver agreed objectives.
-
Bring external market insight into AdviceUK’s strategic planning and decision making, ensuring that commercial partnership propositions are clearly differentiated in the markets they are targeting.
-
Work with the Head of Membership and Services, other colleagues at AdviceUK, and AdviceUK’s existing commercial partners to develop a commercial partnership strategy, business plan and pipeline.
-
Lead negotiations and contract discussions in partnership with the Head of Membership and Services, Finance and where relevant, AdviceUK commercial partners and subsidiaries.
-
Ensure all partnerships align with the charity’s mission, values and ethical standards.
-
Carry out appropriate due diligence and risk assessments on commercial partners
2. Partnership management and growth
-
Act as the primary relationship manager for AdviceUK’s current commercial partners and subsidiaries to ensure they feel valued, informed, and engaged throughout the partnership lifecycle.
-
Maximise the value of established partnerships through renewals, extensions, upselling opportunities, and agreed new income generation activity. Support cross‑team collaboration and knowledge sharing.
-
Identify opportunities for innovation and growth within AdviceUK’s commercial partnerships portfolio.
-
Support the communication of impact to partners, including reporting on outcomes enabled by their support.
-
Represent AdviceUK at events, conferences and networks relevant to the commercial partnerships portfolio.
3. Income generation and performance
-
Ensure all partnerships deliver against agreed financial and non‑financial objectives. Contribute to departmental budgeting and forecasting.
-
Monitor partnership performance and provide accurate reporting on partnership income, engagement, and impact.
-
Contribute to the ongoing review of existing commercial partnerships and service level agreements, making recommendations for change as required.
-
Share learning, insight, and good practice to continually improve commercial partnership approaches.
-
Ensure compliance with Charity Commission and Companies House guidance, relevant fundraising regulations, and internal governance policies.
-
Work closely with AdviceUK colleagues to deliver integrated partnership activities.
4. Data and evidence
-
Support the delivery of performance reports as required to evidence the extent to which commercial partnerships are achieving required KPIs.
-
Work with colleagues to ensure that partnership datasets are accurate, timely and support decision making.
-
Ensure any partnership activity that requires data sharing adheres to data protection and cybersecurity requirements.
5. General responsibilities
- Ensure you effectively communicate AdviceUK’s vision, mission and objectives to staff, members and external stakeholders.
- Ensure you demonstrate AdviceUK’s values and behaviours in all aspects of your work.
- Build and maintain positive relationships with key stakeholders including staff, trustees, members, partners and suppliers.
- With support from your manager, deliver your agreed personal objectives and undertake any agreed development or training.
- Maintain a strong understanding of our members and the advice sector more generally, by reading internal reports; accessing relevant data reports; following our social media channels; and, where possible, attending member and other relevant events. With the agreement of your line manager, ensure you make time to speak to members and visit their services.
- Adhere at all times to AdviceUK’s policies and procedures.
- Carry out any reasonable duties compatible with the post assigned by the Head of Membership and Services.
Our purpose is to improve the lives of people in need of advice. We do this by supporting our members, so it is easier for them to help their clients.
The client requests no contact from agencies or media sales.
The Philharmonia is seeking to appoint a Box Office and CRM Manager to lead the management, development and optimisation of the Orchestra’s CRM strategy, systems and audience experience. The roles focuses on ensuring a seamless customer journey while overseeing the effective operation of the Box Office and the ongoing development of Tessitura.
This is a key role overseeing both the day-to-day operation and strategic development of the Philharmonia’s Box Office and CRM function. The successful candidate will play an important role in developing ticketing and customer strategies that maximise sales income, improve conversion and enhance the audience experience.
As a public facing member of staff, the Box Office and CRM Manager will be a key representative of the Orchestra, ensuring customers receive a welcoming, efficient and accessible service whether booking online, by phone or in person. A proven track record of delivering excellent customer service is therefore essential.
The role will also lead on the effective management and ongoing development of Tessitura, supporting audience insight, segmentation, reporting and customer journeys across the organisation. Working closely with colleagues across Marketing, Development, Finance and Concerts, the successful candidate will help ensure that customer data is used effectively to support audience growth, income generation and informed decision-making.
Previous experience of using Tessitura is essential. From hall dressing and campaign set-up to system optimisation, reporting and user support, this role will be one of the Orchestra’s lead Tessitura users. Experience of working within a Tessitura consortium would be advantageous.
Key Responsibilities
Strategic planning and implementation:
-
Work closely with Marketing and Development colleagues to develop and implement CRM strategies that support audience growth, income generation, membership retention/acquisition and fundraising objectives
-
Develop customer journeys, audience segmentation and data-led approaches that improve conversion, retention and engagement across the customer lifecycle
-
Support the development of sales forecasts, benchmarks and performance analysis, providing insight to inform campaign planning, pricing and decision-making
-
Work with Marketing colleagues to develop and implement promotions, campaigns and tracking mechanisms
-
Identify opportunities to improve efficiency, increase conversion and enhance the customer experience through CRM optimisation, automation and process improvements
-
Ensure CRM processes, reporting and audience data support the Orchestra's strategic priorities and audience engagement goals
-
Work with the Friends team to ensure membership schemes are effectively structured, maintained and optimised to support recruitment, retention and income growth
Project Management:
-
Oversee the day-to-day operation of the Philharmonia's Box Office across all performances and events
-
Lead ticket sales activity across all channels, ensuring a smooth and efficient booking experience for customers
-
Act as a senior point of contact for customer enquiries, complaints and complex ticketing issues
-
Lead on set up and implementation of new seasons, events and sales activity
-
Ensure events, pricing structures, memberships and ticketing offers are accurately implemented and maintained within Tessitura
-
Maintain high standards of data accuracy and integrity across Box Office and customer records
-
Review and improve Box Office procedures and customer-facing processes to support operational efficiency and customer satisfaction
-
Champion accessibility across all ticketing and customer service activity
Leadership & Management:
-
Work with the Senior Data & Audience Insight Manager as Tessitura co-lead for the organisation, helping to shape CRM best practice and development
-
Develop and deliver training for staff across departments to ensure confident and effective use of Tessitura and Box Office activities
-
Create and maintain clear documentation, processes and guidance to support the consistent use of CRM systems across the organisation
-
Ensure organisational compliance with relevant legislation and industry standards, including GDPR, PCI and data protection requirements
-
Keep abreast of developments in Tessitura, CRM, ticketing and audience engagement through professional networks, training and sector events, sharing knowledge and recommendations across the organisation
-
Champion best practice in customer service and audience experience, promoting a culture that prioritises welcome, accessibility and continuous improvement
Skills and Qualifications
Essential
-
Minimum three years' experience in a CRM, ticketing, audience data or related role
-
Advanced knowledge and practical experience of Tessitura
-
Experience managing and maintaining CRM systems and customer databases
-
Experience producing audience analysis, reporting and business insight
-
Strong understanding of customer relationship management principles
-
Excellent attention to detail and commitment to data accuracy
-
Strong analytical and problem-solving skills
-
Excellent communication and interpersonal skills
-
Ability to explain technical concepts to non-technical colleagues
-
Ability to manage multiple priorities and meet deadlines
-
Commitment to delivering outstanding customer experiences
-
Interest in music, culture and the arts
-
Willingness to work evenings and weekends
Desirable
-
Experience of implementing CRM upgrades or major systems projects
-
Experience working within a Tessitura consortium
-
Experience of customer journey mapping and audience segmentation
-
Experience of marketing automation and CRM-driven campaign delivery
-
Experience working within an arts, cultural or performing arts organisation
-
Knowledge of accessibility best practice within ticketing and audience services
The client requests no contact from agencies or media sales.
Job Title: Communications & Engagement Officer
Reports to: Senior Communications Manager
Location:Contracted to Breaking Barriers’ office in London, with some expectation of travel
Terms:22.5 hours per week over 3 or 4 days – open to flexible working arrangements
Contract:Permanent
Salary:£30,500 - £33,500 (inclusive of London weighting), pro-rata
Purpose of the Role
The Communications & Engagement Officer is a key role within Breaking Barriers’ Income and Engagement Directorate. It helps refugees find meaningful employment through communications and fundraising activities that maintain and grow relationships with partners, funders, supporters and relevant influential organisations and individuals.
The post holder reports to the Senior Communications Manager, and works closely with the Head of Public Engagement, Senior Digital Marketing Manager and Fundraising & Partnerships Officer. They also lead or participate in activities involving colleagues across Breaking Barriers’ teams and our refugee clients.
This role contributes to the implementation of our communications, engagement and fundraising strategies, and is closely involved in team planning – including input into operational plans and communications campaigns to steward and inspire key audiences.
The Communications & Engagement Officer is responsible for the planning and creation of day-to-day communications across our owned channels, with a particular focus on social media. They are also responsible for managing social media interactions and outreach, and for creating selected content for Breaking Barriers’ website.
The post holder helps the Senior Communications Manager to ensure that organisational content complies with brand guidelines. And they play a key role in data management – maintaining our multi-media asset bank and the storytelling data within our Salesforce CRM.
This role will suit a team player who is able to build strong relationships across Breaking Barriers to support content creation, ethical storytelling and impact. The post-holder should be comfortable in a fast-paced environment, solution-focused and creative, whilst having a good eye for detail. And, of course, they should have a passion for stewarding, inspiring and mobilising audiences through high-quality, engaging communications.
Key Responsibilities
1. Communications planning and delivery (60%)
· Work with the Senior Communications Manager to manage the communications calendar.
· Collaborate with colleagues across Breaking Barriers, especially the Income & Engagement and Services teams, to source content that reaches, engages, stewards our key audiences – including partners, funders and individual supporters.
· Plan, create and schedule written and multi-media (graphics, videos, photos) content on social media platforms.
· Plan and create or coordinate longer-form content, including case studies, articles and blogs.
· Contribute to the delivery of integrated communications campaigns that support income generation, brand awareness and positioning amongst key audiences.
· Support the continual improvement of our communications by monitoring and evaluating their own work and implementing recommendations.
· Support the development of communications, engagement and fundraising strategies and input into team planning.
2. Community and supporter engagement (30%)
· Manage and engage with our organic social media communities.
· Pro-actively engage with relevant organisations and individuals via social media, in line with agreed strategies.
· Help develop and manage our growing community of storytellers with lived experience of life as a refugee.
3. Other responsibilities (10%)
· Update storytelling data in the Salesforce CRM, and undertake other administrative tasks.
· Take responsibility for maintaining Breaking Barriers’ asset bank of photographs, videos and graphics.
· Advise and support colleagues on compliance with brand guidelines, and create brand resources.
· Represent the Public Engagement team at selected events, including photographing or filming key moments and activities.
· Support other teams with ad-hoc requests for communications support.
· Take a proactive approach to professional development.
· Take on other marketing and communications tasks as required.
Person Specification
Essential
· Demonstrable knowledge of and/or interest in refugee, employment or migration sectors
· Experience in a communications or fundraising role (this doesn't have to be in the UK)
· A demonstrable understanding of key communications and fundraising principles, whether through direct experience or study, and including:
o Understanding audiences
o User journeys
o Developing key messaging
o Audience stewardship
o Working with brand guidelines
· Experience of creating high quality campaigns or content to inspire or drive action
· Experience creating written and multi-media (photography/graphics/video) content for social media, websites and/or emails
· Strong copywriting, editing and proofing skills, and the ability to tailor content for different audiences and channels
· Excellent relationship-building skills, and confidence working with colleagues at all levels of seniority
· Ability to work on own initiative, take responsibility for work, and learn from challenges and successes
· A proactive and creative approach to problem solving and idea generation
· Comfortable within a fast-paced team and able to prioritise multiple projects
· Ability to pay close attention to detail, to maintain communications quality and accuracy
· Experience with administrative, team communication and workload management applications, preferably including the Microsoft Office 365 suite.
· Experience with one or more of the following:
o Design tools such as Canva
o Photography and film editing
o Website CMS software
o Email broadcast platforms
o Social media scheduling platforms
Desirable
· Lived Experience of Breaking Barriers’ cause
· Experience using Salesforce, or another CRM system
· Knowledge of GDPR and data protection principles as they apply to communications and fundraising
· Experience of monitoring and evaluating communications or fundraising activities
Other considerations:
· Breaking Barriers is committed to protecting an adult’s right to live in safety, free from abuse and neglect and for their views, wishes and beliefs to be fully taken into account when deciding action.
· We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of age, disability, gender reassignment, sex, sexual orientation, marriage and civil partnership status, pregnancy and maternity status, race, religion or belief.
· Breaking Barriers particularly welcomes applicants with experience of seeking asylum and/or a refugee background.
As a member of the Disability Confident Scheme, we are committed to offering an accessible recruitment process and guarantee an interview to all applicants with a disability who meet the minimum criteria for the role.
Breaking Barriers exists so that every refugee can access meaningful employment and build a new life.
The client requests no contact from agencies or media sales.


