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Refugee Action is looking for a Head of Fundraising, Brand & Insight to lead a critical area of our work.
Salary: £59,777 starting salary (salary range will increase to max £63,456 via the length of service) plus £4,467 Inner London Weighting if based in London per annum.
Contract: Permanent basis
Hours: Full-Time 35 hours per week (excluding lunch breaks)
Location: Any Refugee Action Office (London, Manchester or Bradford). We will consider UK-based hybrid working options.
About Refugee Action
We exist to defend the right of refugees, fighting the hostility that has a devastating, daily impact on refugees and our communities. We do this with life changing support and system changing campaigns that bring us all closer to safety, dignity and hope.
Our vision is that every refugee seeking safety in the UK can thrive as part of a welcoming, anti-racist society.
It's an exciting time to be part of Refugee Action as we embark on a new Theory of Change as part of our seven-year strategy. At this critical moment, with anti-migrant sentiments on the rise, openly racist rhetoric and policies being espoused, we believe the best hope for real change will come from strong, connected movements that are skilled, united, and influential, with lived experience meaningfully at the centre. You can read more about what we do here.
About the role
You will lead Refugee Action's Fundraising, Brand and Insight department, building and delivering a sustainable programme that raises significant income from major partnerships and public fundraising.
The organisation has been through a period of change, and this role is central to leading the department through the transition by creating clarity, stability and shared purpose – restoring confidence, establishing clear ways of working, developing a compelling case for support and embedding a culture of proactive new business development.
You will take ownership of rebuilding the department’s foundations – setting direction, defining processes, and creating the conditions for high performance. The role will develop and promote a collaborative and inclusive team culture that builds resilience and celebrates success, with a focus on learning and well-being.
The role can be based in any of our offices: Manchester, London or Bradford, with extensive options for WFH.
About you
You are a self-starter and a builder – someone who takes pride in leaving teams stronger than you found them. You'll be energised rather than daunted by stepping into a department, with an organisational income profile of £4.5m - £5m per year. You’ll be leading a department that needs strong leadership and direction , following a recent organisational restructure and change, as we move into delivering a new strategy.
You will bring significant experience across a range of relevant areas of public fundraising and major partnerships, and you'll be comfortable influencing senior stakeholders internally and externally.
Whether you have experience of income generation for the refugee and migration cause or not, you will have a strong drive towards social justice, recognising how fundraising can be a tool for challenging oppression and injustice. You will have strong anti-racist values and a commitment to centring and empowering people with lived experience, rather than approaches that are extractive or dehumanising.
To succeed in the role, you will need to demonstrate:
Those with lived experience as a refugee are particularly encouraged to apply
Closing date: 23:59 on Thursday 19 November 2026
Interviews: W/c 30 November 2026 (on Zoom)
Refugee Action only operates in the UK, so all roles are UK-based, and you must have the right to work in the UK.
This role is not on the Shortage Occupation List. If you have permission to work that is restricted to the Shortage Occupation List, we will be unable to appoint you to this role.
You can find out which roles are on the shortage occupation list via these two links: