Head of governance jobs in epping, essex
Age UK is looking for a dedicated and experienced Hardware and Software Asset Delivery Manager to oversee and optimise the lifecycle management of a diverse IT asset portfolio across multiple sites on a permanent basis. You will be responsible for efficient purchasing, deployment, obsolescence management, and disposal of hardware, alongside managing collaborative and productivity software.
The role will ensure asset management services align with business needs and quality standards while managing service delivery, troubleshooting issues, and implementing innovative solutions to enhance performance.
If you have experience managing hardware and software assets and are skilled in delivering efficient, high-quality services, we want to hear from you.
This is a hybrid role, a blend of homebased and office working. The expectation is that you will attend our London office (One America Square EC3N 2LB) circa once a month for team meetings. Travel costs to the London office are not covered by the charity.
Must haves:
The below competencies will be assessed at the indicated stage of the recruitment process:
Application = A, Interview = I
Experience
Proven experience in IT service management. A, I
Proven experience in leading a hardware and software asset management function. A, I
Experience with IT service management tools and software. A, I
Experience in a similar role within a large organisation across diverse locations. A, I
Skills and Knowledge
Experience of effective stakeholder management internally and externally. I
Excellent problem-solving and analytical skills. I
Strong leadership and team management abilities. I
Strong understanding and knowledge of how to apply ITIL principles. A, I
Effective communication and interpersonal skills. I
Proficiency in data analysis and reporting, with the ability to present findings to stakeholders. A, I
Experience of managing IT budgets and forecasting asset-related expenses. I
Personal attributes
Ability to manage multiple priorities and work under pressure. I
What we offer in return
Competitive salary, 26 days annual leave + bank holidays + annual leave purchase scheme
Excellent pension scheme, life assurance, health cashback plan and EAP
Car Benefit Scheme, Cycle to Work Scheme and Season Ticket Loan
Techscheme - buy any tech from Apple or Currys, up to £1000, and spread the cost over 12 months, interest free
Blue Light Card Scheme
You Did It Awards – recognition awards from £100-250.
Additional Information
Occasional travel to other Age UK sites to enable performance of the duties and responsibilities and for the purposes of maintaining and updating professional skills and development.
Hybrid and remote working require that the candidate meet these additional requirements: Internet bandwidth: 40Mbps minimum. Internet connectivity: Wired / ADSL / Fibre. Stable and safe working environment as outlined in Age UK's working from home policy.
Supporting statements and anonymisation process
Candidates are expected to provide a supporting statement alongside their CV that explains how they meet the 'must have' competencies annotated with an 'A' in the job description. This will be used to assess your suitability for the position. Age UK acknowledges that you may use AI to produce your supporting statement and whilst this is acceptable, we do expect candidates to address the must have criteria by personalising your experience, knowledge and skills. Where candidates rely solely on AI content, Age UK reserves the right to reject the application.
Please note that all CVs will be anonymised by our recruitment system when you apply for a role at Age UK. Our system is unable to anonymise supporting statements, and we would therefore ask that you remove any personal information including your name before you upload to support the work we are doing on making our recruitment selection process more inclusive. All equalities monitoring information is also anonymised and not shared with the hiring panel. Your name and address will only be known to us once you are invited for an interview.
Equal opportunities & Disability Confident Scheme
Age UK is an Equal Opportunities employer and positively encourages applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. We guarantee an interview to disabled candidates who meet the minimum criteria under the Disability Confident Scheme. Please note that on occasion, due to high numbers of applications, Age UK reserves the right to limit the overall number of interviews offered, and therefore, it may not always be practicable or appropriate to interview all disabled people that meet the minimum criteria for the job.
Reasonable adjustments
Disabled job seekers can access reasonable adjustments at any stage of the recruitment process. Reasonable adjustments are changes made to remove or reduce a disadvantage related to a person's disability. All requests for reasonable adjustments are considered on a case-by-case basis, in collaboration with the disabled job seeker to best meet their needs. If you require reasonable adjustments, at any stage of the recruitment process, please contact Disability disclosures will be kept confidential and only shared on a need-to-know basis to support the implementation of adjustments. Disclosures will not be used to inform hiring decisions.
Age UK is committed to safeguarding adults at risk, and children, from abuse and neglect. We expect everyone who works with us to share this commitment.
Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert at any time.
Age UK politely requests no contact from recruitment agencies or media sales. We do not accept speculative CVs from recruitment agencies nor accept the fees associated with them.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
This is a critical and exciting leadership role for the Bumblebee Conservation Trust which will take the Trust forward to the next phase of organisational growth, building on the superb achievements to date of our retiring CEO.
You’ll need passion and energy to work on some of the most profound challenges of our time. Nature needs its champions, and you’ll need to harness all of your skills, all of your personality, and your network to grow our influence, our impact, and our outcomes. You’ll excel at galvanising others to take action enabling us to achieve our aims and ensure bumblebees are thriving and valued by everyone.
This is an incredible opportunity to join a very special organisation with passionate and high-performing teams who are truly dedicated to our vital purpose.
Please refer to the CEO pack for further information.
The Trust is an Equal Opportunities employer. This means that whilst seeking employment or during such employment with the Trust, we will seek to ensure equality of treatment for all persons regardless of sex, race, age, marital or civil partnership status, disability, religion or belief, sexual orientation, gender reassignment, pregnancy or maternity status.
At the Trust, we have a clear goal: to be the place where a diverse mix of talented people want to come, to stay and do their best work. We pride ourselves on reaching for our vision, through the hard work and dedication of our passionate and creative employees.
The client requests no contact from agencies or media sales.
Crisis is the national charity for people experiencing homelessness. We have embarked on our new 10-year strategy for ending homelessness. We know it is not inevitable. We know together we can end it.
Job title: Internally this role will be known as RPL Integrated Neighbourhood Team Lead
Location: The role is primarily based at the Crisis Brent Skylight in Harlesden ( 1-2 Bank Buildings, High St, NW10 4LT), some local travel may be required.
Contract: 12-month fixed term contract
About the role
This is an exciting new role in Crisis to lead on the practical development of Brent Council’s neighbourhood working approach in Harlesden and feed into Crisis’s new strategy, building on our experience of place-based work in Brent, developing new approaches to preventing homelessness and income insecurity and leading on local system.
The postholder will be line managed by Crisis Brent Skylight Director and is supported by Brent Council’s Head of Place Leadership.
You will:
- Implement a new, place-based vision for neighbourhood working which shifts away from traditional, transactional approaches towards more sustained, relational working with residents at risk of homelessness or living with income insecurity.
- Coordinate and support a co-located and co-working integrated neighbourhood team, consisting of statutory, health and voluntary sector partners, as well as community groups and residents to meet locally agreed strategic objectives, by providing a whole system, joined up experience for individuals, which is preventative, proactive, person-centred and relational.
- Build and maintain strong relationships with a range of stakeholders fostering a learning culture which is adaptable, collaborative and flexible.
- Develop local systems to support Brent Council’s radical place making approach by setting up new services and cross service teams, including contribution to the development of an operating and outcomes measurement approach.
- Utilise learning from the RPL lead approach, the integrated neighbourhood team and casework delivered on upstream prevention to feed into Crisis strategy and place-based approaches.
- Support and influencing place-based and data-led change
About you
- You can demonstrate experience of developing and/or leading on system change, through partnership and collaboration and an ability to bring together individuals and organisations with potentially competing priorities and agendas to enable them to coalesce and achieve positive progress around shared objectives.
- The successful candidate can create, tailor and implement effective procedures and new ways of working that lead to achieving outcomes and objectives, by initiating and leading change.
- You have the ability to set up, manage and support a multi-agency and multi-disciplinary partnership by creating and supporting a learning culture that explores, tests, fails and adopts sensitively and collaboratively, maintaining strong and positive working relationships.
- You can demonstrate excellent self-management and organisational skills, with experience of project management, monitoring progress and achieving outcomes and/or deadlines during complex and inter-related operations.
- Experience or understanding of housing/ homelessness, adult social care, health, criminal justice, or other relevant sectors, with an ability to work across boundaries is essential and you will have an understanding of involving vulnerable and excluded people in improving systems.
- You have excellent communication skills and influencing skills to understand and harness the value of different competencies, progressional backgrounds, skills and experiences within the integrated neighbourhood team and other audiences.
- The successful candidate has experience of using data and insight to drive decision making, ability to interpret and analyse complex issues, clearly communicating key concepts.
- You will demonstrate commitment to Crisis’ purpose and values, alongside Brent Council’s values .
Please see the full Job Pack linked below, for a full list of requirements for this role. We realise that long lists of criteria can be daunting, and you may not want to apply for a role unless you feel 100% qualified. However, if you feel you have relevant examples to answer the screening questions, we encourage you to apply.
We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities, and backgrounds.
How do I apply?
Please click on the 'Apply for Job' button below. Our shortlisting process is anonymised as part of our commitment to equality, diversity, and inclusion. We do not ask for CVs, instead we ask you complete the work history section and answer the screening questions for us to be able to assess you fairly and objectively. At least two members of staff score all applications.
Closing date: Wednesday 10 September 2025 at 23:59
Interview date and location: Thursday 18 September 2025 at Crisis Skylight Brent, 1-2 Bank Buildings, High St, NW10 4LT.
We would strongly encourage you to visit Crisis Skylight Brent prior to applying. We are holding an open evening on Tuesday 2 September from 17.00 – 18.00 hrs and 18.00 to 19.00 hrs at Crisis Skylight Brent, 1-2 Bank Buildings, High St, London, Harlesden, NW10 4LT to meet with the Skylight Director and some of the team. To RSVP and let us know you’ll be attending please email us.
If you’re unable to make the open evening but would like to have an informal conversation about the role, please email us and we will arrange a call.
Can I use Artificial Intelligence (AI) technology for my application?
We strongly discourage applicants from using AI technology at any stage of the recruitment process. This is so we can run a fair, transparent process which gives all applicants an equitable chance of success. We want to hear about your own experience and perspectives in your application and if shortlisted, during the interview too.
Accessibility
We want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please email our Talent Acquisition team to discuss how we can help.
Registered Charity Numbers: E&W1082947, SC040094
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Who we are
St Martin-in-the-Fields Charity is a UK-wide homelessness charity. We fund a range of projects across the UK, providing innovative services within healthcare, legal advice and mental health support to facilitate a long-term transition out of homelessness. We work to prevent this situation from happening in the first place. When it does happen, we provide emergency financial assistance that can transform the lives of those who are homeless or at risk of homelessness, helping them find and keep a safe place to live and call home.
Our Values
We put... people first
We value those we work with, seeking out and listening to all voices to understand how we can work together to make sure anyone experiencing homelessness is moved into a safe home with the necessary support in place.
We are... a learning organisation
We reflect on what we learn, act on the evidence, and share learning with others.
We work... collaboratively for change
We build relationships based on trust and shared vision.
Trusts and Foundations Manager
St Martin-in-the-Fields Charity (SMITFC) is looking for a strategic, relationship-driven Trusts and Foundations Manager to help shape the future of our income generation from charitable trusts and foundations. This is a pivotal role within our Philanthropy, Trusts and Foundations Team, working to ensure that we not only maintain but significantly grow our sustainable income streams in support of people experiencing homelessness and extreme vulnerability.
Working alongside the Philanthropy Manager and Prospect Researcher, this role will be responsible for identifying and securing new 5-6 figure+ gifts, maintaining and deepening engagement with our existing funding partners and developing a pipeline of future funding opportunities designed to spread risk and build for a reliable, realistic income growth over time.
Key Responsibilities
The successful candidate will:
- Work with the Head of Philanthropy, Trusts and Foundations (P&TF) to develop the Charity’s Trust and Foundations growth strategy ensuring it maximises sustainable net income from both general and restricted Trust and Foundation funding sources, diversifies income and starts to spread income timelines away from a reliance on our Christmas appeal period.
- Work collaboratively across the charity to acquire an excellent knowledge and understanding of SMITFC values and programmes, to inform the creation of bespoke donor materials, cases for support, funding proposals and reports.
- Lead on the creation and submission of bespoke proposals and reports to existing Trusts and Foundations, maintaining accurate development and submission deadlines and excellent records of progress and outcomes on CRM.
- Lead on the cultivation and maintenance of strong relationships with existing funders and trustees, identifying opportunities for key decision makers to become active and engaged in the Charity’s activities, whilst gaining a greater understanding of a project’s long term aims and consequent impact.
- Work in collaboration with the Prospect Researcher to develop a pipeline of new 5-6 figure + Trusts and Foundations prospects able to give within the next 3 years.
- Lead on the bespoke stewardship and engagement of newly identified 5-6 figure + Trusts and Foundations prospects and ensure that submission deadlines are met, and reporting schedules observed.
- Work with the P&TF team to deliver our annual Christmas Appeal – to include the development of the P&TF Christmas Appeal 2025, deliver the annual Christmas Appeal Launch event, and optimize the use of social medial and other platforms to reach potential new funders over the Christmas period and beyond.
- Work with the P&TF team to develop the high value offering for the 100 Anniversary appeal 2026.
- Ensure that resources and budgets are managed effectively and provide Trust and Foundation fundraising financial information as required by the Head of P&TF – including contributing to income risk assessments, identifying gaps or shifts in funding and support contingency planning with the wider P&TF team.
- Ensure accurate records of funding opportunities, donor contact details and prospect research are maintained across CRM and finance systems.
- Work collaboratively with SMITF partner charities to align stewardship, donor asks and maximise income.
Our Team: We are friendly, ambitious, creative bunch, who value and maintain relationships of trust and transparency with our donors. We all work flexibly between home and the office but love to come together to plan, get creative and enjoy some lunch in the Crypt at St Martins Church.
How to apply: For further information and details on how to apply, please download the application pack.
EDI Statement
St Martin’s Charity is committed to developing a diverse, inclusive and culturally sensitive workplace and community for everyone. We will do so by fostering a compassionate and supportive environment that respects and values difference, where everyone feels welcome and confident to be themselves. We are proud to be an equal opportunity employer.
In recruiting for our team, we appreciate the unique contributions that every individual can bring without regard to race, ethnicity, colour, religion or no religion, gender, gender identity or expression, sexual orientation, national origin, disability or age. We actively welcome applications from people of marginalised identities, especially those with lived experience of homelessness.
Please note that we ask candidates to refrain from using AI-generated responses to any questions in the application process. We value authentic and personal responses to better understand your unique experiences and qualifications. If you have any concerns or require reasonable adjustments, please let us know.
Please download a copy of the application pack which will provide you with details on how to apply.
The client requests no contact from agencies or media sales.
This new role will focus on driving business development and fundraising opportunities, and ensuring robust contract administration across METRO's HIV services. Reporting to the Head of HIV or Director of Services, the Senior Manager (HIV Services): Business Development and Team Coordination plays a vital role in strengthening the sustainability and effectiveness of METRO's HIV services.
The post holder will support the development of funding proposals and bids, build and maintain relationships with funders, commissioners, and partners, and contribute to fundraising activity to secure the future of HIV services. Alongside this, the post holder will provide hands-on support to the team with contract management, producing high-quality data-led reports, monitoring outcomes, and ensuring compliance with funder requirements.
This role acts as a bridge between delivery teams and METRO's leadership, being part of its Senior Management Team (SMT), and enabling services to thrive by ensuring contracts are well-managed, reports are accurate and timely, and opportunities for growth and sustainability are actively pursued.
Programme
METRO runs various HIV prevention and support services across London and the Southeast. These services include pan London and local HIV prevention services, HIV support services including advice and advocacy and family support, HIV peer mentoring and counselling services. Many of these services are delivered in partnership with agencies such as the GMIPartnership consisting of Spectra, Positive East, and our collaborations with THT, Positively UK and Africa Advocacy Foundation. Our services are also embedded in other sexual health partnerships, such as the SASH programme, which consists of our partnerships with Turning Point, London Friend and Naz. We also work with several NHS Trusts as part of our work with the London HIV Fast Track Cities programme and wider programmes.
The client requests no contact from agencies or media sales.
We're looking for an innovative, collaborative and analytical Operations Manager to join our Mental Health & Complex Needs Directorate at our Head Office in Islington.
£55,000.00 per annum, working 35 hours per week.
Want to feel like you're making a difference? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.
Our benefits include:
- Annual leave increasing up to 30 days with length of service
- Free DBS
- Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
- Fully paid induction programme and further training
- ILM courses and Apprenticeship Programmes
- Cycle to work scheme
- Employee Assistance Programme for 24-7 confidential support
- Online wellbeing resources
- A generous pension - we will contribute up to 4% and life assurance cover up to £10,000 (T&Cs apply)
- Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
The post holder will work collaboratively to deliver on specified projects outlined by the Director of Mental Health & Complex Needs, with the aim of improving quality, performance and supporting the development of a capability building framework to ensure learning and experience translates into action and positive impact.
The post holder will be part of the Senior Management Team responsible for high quality service delivery, health and safety, regulation and internal procedural compliance.
This role is scheduled Monday to Friday.
For a full job description, please visit our website.
About us:
Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values:
- We focus on Excellence and innovation.
- We are Caring and Compassionate.
- We are Inclusive and Trusted.
- We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.
If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
About the role
You will be at the forefront of establishing a centrally-located PMO to embed project excellence in a mission-driven environment, operating both strategically and hands on across the King’s Fund. Your responsibilities will include developing and embedding project management standards and governance frameworks, establishing a performance framework to understand the impact of our projects, and providing oversight and assurance for key projects and programmes.
You will engage with senior leaders and staff leading and coordinators to embed a culture of effective project delivery, lead change management and continuous improvement efforts, and act as a trusted advisor on project and programme management. Additionally, you may matrix-manage project staff or line manage a small team as the PMO grows, ensuring effective use of project management tools and systems through a cross-organisation community of practice.
About you
As an established PMO Manager, you will bring your experience in setting up PMOs and use your knowledge of a diverse range of project and programme management methodologies. You will be enthusiastic about making a difference, and are able to bring people with you in change. You will be an excellent communicator, with experience of facilitation, and influencing skills, and proven experience in managing change are essential.
About us
The King’s Fund is an independent charity working to improve people’s health. Our vision is a world where everyone can live a healthy life. Our mission is to inspire hope and build confidence for positive change. We achieve this through expert insights and original research, developing leaders and their organisations, convening, and strategic, collaborative partnerships. We are looking for someone to support us on this journey and to track and support our progress.
What you'll get in return
The King’s Fund is committed to a hybrid working model that meets the organisation’s needs, while giving staff flexibility to choose between office and home working. In keeping with our current policy, the post-holder will be required to work a minimum of two days per week from our central London office (pro rata, averaged over a month).
In addition to a competitive salary, The King’s Fund offers generous holiday entitlements, a £3 daily discount in our café and an on-site gym.
How to apply
To apply, please visit our website and read our supplementary guidance documents, then download and fill in our application form. If completing the application form presents any challenges, contact us by email so we can discussion options.
Please note that in order to apply, you must have existing documented proof of your right to live and work in the UK.
No agencies please.
CVs will not be accepted as applications. Applications must be submitted using The King’s Fund application form.
The deadline for receipt of applications is Thursday 18 September at 9.30am. Late applications will not be considered.
We regret that we cannot respond individually to all applicants due to the high number of applications we receive. If you have not been contacted within 3 weeks of the closing date, please assume that you have not been shortlisted for interview.
Interviews will be held on Monday 29 or Tuesday 30th September. Role available to start shortly thereafter.
The client requests no contact from agencies or media sales.
Retail Administration and Systems Manager
Salary£49,500 per annum
LocationLondon
Weekly Hours35
The Vacancy
Job Title: Retail Administration and Systems Manager
Location: London
Salary: £49,500 per annum
Weekly Hours: 35
Reference: YMC1134776
Lead systems. Drive change. Support young people.
Make an impact with your skills — help us change lives through retail.
At YMCA England & Wales, our retail network is more than a chain of shops — it’s a lifeline that funds our life-changing work with young people and communities across the country. Every item sold helps us deliver vital services, and now we’re looking for a skilled Retail Administration & Systems Manager to help us grow our impact even further.
This is an exciting opportunity to join our leadership team and take ownership of the central Retail Administration, Systems, and Technology function. Reporting to the Head of Retail, you’ll be responsible for ensuring that our shops, systems, and processes run seamlessly. From managing our EPOS and Gift Aid platforms to coordinating property administration and supplier contracts, you’ll play a central role in keeping our retail operation efficient, compliant, and sustainable.
What you’ll do
In this role, you will:
- Oversee all central retail systems, ensuring business continuity across EPOS, Gift Aid, telecoms, broadband, and more.
- Lead on compliance with key regulations, including GDPR, PCI DSS, and HMRC Gift Aid rules.
- Manage estates administration, from business rates and utilities to property repairs and insurance claims.
- Deliver operational and financial reporting to support informed decision-making by senior leaders.
- Coordinate store openings and closures, covering everything from IT set-up to property administration.
- Negotiate supplier contracts, secure best value, and resolve issues quickly.
- Lead, develop, and inspire a small team, creating a culture of collaboration and excellence.
What you’ll bring
We’re looking for someone with proven experience in administration management, retail systems, estates administration, and supplier relationship management. Strong leadership skills are essential, along with confidence in data, reporting, and project coordination. You’ll be highly organised, adaptable, and enthusiastic, with excellent communication skills to engage colleagues, suppliers, and stakeholders at every level.
Why join us?
This isn’t just a systems role — it’s a chance to make a genuine difference. By strengthening our retail operations, you’ll directly help generate more income, reach more customers, and change more lives. In return, you’ll receive:
- Competitive salary
- 30 days holiday + bank holidays
- Contributory pension & life insurance
- Health benefits including GP24/7 and employee assistance
- Development opportunities, including leadership training
- Access to national & international events
Apply now and use your skills in a role where every day, your work helps build brighter futures across England and Wales.
Our recruitment process is anonymised and candidates' names are hidden. We welcome and encourage job applications from people of all backgrounds. Safer recruitment is important to us and the successful applicant will be asked to provide two references. They will also be required to complete a safeguarding self-declaration, safeguarding training and undertake a DBS check.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
READY TO DRIVE A SOCIAL ENTERPRISE FORWARD?
MOTIVATED BY PURPOSE, NOT JUST PROFIT?
GOT A GREAT EYE FOR DETAIL?
WE’RE RECRUITING A GENERAL MANAGER...
Can Do is a start-up using digital technology to create social change. Founded by award-winning social entrepreneur Mark Johnson MBE, Can Do is building an innovative platform to help vulnerable people take control of their lives and access the services they need.
Mark is looking for a General Manager to work alongside him. Mark is an entrepreneur and creator. To balance this, he needs someone steady, organised, and practical to turn ideas into plans and keep the day-to-day operations running smoothly.
He’s looking for someone who:
· Has experience of general/project management in a social enterprise or start-up
· Is calm, steady and level-headed
· Has meticulous attention to detail and is a practical organiser who gets things done
· Can use digital and AI tools to simplify processes
· Is empathetic and purpose-driven to help people
The role is flexible – full-time, part-time, or a great option for someone returning to work.
This isn’t just another job, it’s a chance to help build a start-up with huge potential to scale.
Think this sounds like you? Let’s start a conversation.
WHO WE ARE.
Can Do is a start-up using digital technology to create social change. Founded by award-winning social entrepreneur Mark Johnson MBE, Can Do is building an innovative platform to help vulnerable people take control of their lives and access the services they need.
Our mission is to put power back where it belongs: with the people who use services. Because we believe that if you think you can, you can.
THE ROLE
Mark is looking for a General Manager to work closely with him. He is an entrepreneur and creator. To balance this, Mark needs someone steady, organised, and practical to turn ideas into plans and keep the day-to-day running smoothly.
This is a start-up role: exciting, busy, and varied. There’s a lot to do, and you’ll need to be efficient, flexible, and ready to roll up your sleeves.
It’s about working with purpose, building something new, and making a real difference.
WHO WE’RE LOOKING FOR
· Someone with experience in project management, operations, or general management in a social enterprise, or small start-up
· A meticulous and practical organiser who enjoys making things work and getting things done
· Someone who wants to work with purpose, helping build a socially oriented organisation
· Efficient, empathetic, and comfortable juggling a wide range of tasks
· Tech-savvy and confident using AI/digital tools to make processes simple and efficient
· Flexible: this role could be full-time, part-time, or suit someone returning to work
WHAT YOU’LL DO
· Project management: Plan and manage projects from start to finish, making sure deadlines are met and everyone delivers on their part.
· Meetings and follow-up: Organise and run management meetings, keep notes, and make sure agreed actions happen.
· Governance: Oversee compliance and act as Company Secretary, keeping records accurate and up to date.
· Finance: Use Xero and work with accountants/bookkeepers to oversee budgets, accounts, and financial reports so the numbers are always clear.
· Fundraising and business development: Support funding applications, proposals, and relationships with partners to bring in new opportunities.
· Operations: Keep the day-to-day running smoothly — from diary management and HR basics to coordinating contractors.
· Communications: Maintain simple but effective comms, updating the website and keeping social media active.
SKILLS & QUALITIES
· Strong organisational and project management skills
· An excellent writer, whether contracts, bids or public facing materials
· Experience of operations, governance, and finance oversight in a small organisation, ideally a social enterprise or startup
· Confidence managing budgets and financial reporting (not a finance role, but able to keep track)
· Able to communicate clearly and keep people focused
· Empathetic, socially minded, and committed to putting people first
· Steady, reliable, and happy working in the background to let others thrive
EQUALITY & DIVERSITY.
Can Do welcomes applications from people with lived experience of social challenges. We are committed to ensuring diversity and inclusion in our recruitment process and workplace culture.
Can Do is a start-up using digital technology to create social change.

The client requests no contact from agencies or media sales.
The National Youth Agency is looking for a new Chief Operating Officer to join our Executive Leadership Team.
Contract: Permanent
Hours: Full-time - 37 hours per week
Salary: £85,000 per annum
Remote: This role is homebased (within the UK) with occasional to meetings, events and conferences.
What we do
As the national body for youth work, the NYA has a dual function. We are the professional statutory and regulatory body (PSRB) responsible for qualifications, quality standards, and safeguarding for youth work and services in England. In line with our charity mission and aims, we also champion youth work through research, advocacy, campaigns, and programmes.
We work in partnership and believe in collaborative leadership, listening to youth workers and the youth work sector so that we can understand their needs and respond to the challenges they face. We are ambitious for youth work and for young people and integrate youth voice and influence across our work
About the Role
Responsibilities will include:
- The COO leads the day-to-day functioning of the organisation to ensure smooth, efficient, and effective delivery of services. This is vital for maintaining operational stability and achieving strategic outcomes.
- They design and execute strategies that align with the organisation’s mission and long-term goals ensuring resources are used effectively and priorities are clear.
- They promote a culture of excellence, innovation, and continuous improvement through supporting employee engagement, productivity, and organisational success.
- The COO collaborates closely with the CEO/CFO and other senior leaders to drive strategic initiatives and business growth, ensuring unified leadership and coherent decision-making.
- They partner with the CFO to manage budgets, forecasts, and resource allocation. Financial oversight ensures sustainability and supports informed investment in strategic priorities.
- Strengthen governance and risk management frameworks, aligned to regulatory expectations and best practice while proactively managing reputational and operational risks.
- The COO cultivates strong relationships with partners, clients, and stakeholders to enhance service delivery and reputation. These relationships are key to influence, collaboration, and impact.
- They lead efforts to improve processes and adopt best practices across the charity to enhance efficiency and keeps the organisation competitive and responsive.
- They ensure that daily activities support the charities long-term objectives.
- The COO mentors other directors and departmental heads and fosters leadership capabilities across teams.
- They establish and track KPIs to identify inefficiencies and guide improvements through data-driven decision-making to enhance accountability and results.
- They evaluate and refine workflows to boost productivity developing efficient processes to reduce waste and improve service quality.
- They act as a bridge between departments and the CEO to ensure cohesive execution of strategic plans preventing silos and promoting organisational synergy.
- The COO serves as a senior figure in national and cross-sector forums, conferences, and strategic partnerships to strengthens the organisation’s voice and influence.
- They demonstrate commitment to Equality, Equity, Diversity, Inclusion, and Belonging in both internal culture and external programmes to foster a fair and inclusive organisation.
- They work with the CEO, CFO and Director of Growth to identify and pursue new revenue streams and strategic partnerships. This expands the organisation’s reach and sustainability.
- They engage in public speaking, media interactions, and external representation demonstrating clear communication, credibility, and stakeholder engagement.
- They develop and embed evaluation frameworks to assess progress against strategic goals. The measuring of our impact ensures accountability and informs future planning.
- They promote the organisation’s brand at events and through networking.
The COO takes on other responsibilities as needed to support the organisation’s mission.
About You
Essential competencies of the Chief Operating Officer:
- Extensive experience in senior leadership with a proven track record in operations, financial and risk management, and delivering high-performing teams, ideally in the charity sector.
- Strong understanding of business functions such as HR, Finance, Marketing, etc.
- Excellent leadership, communication, and interpersonal skills.
- Ability to think strategically and execute effectively.
- Strong problem-solving and decision-making abilities. Commercially astute, process-driven, and highly pragmatic in approach.
- Experience in driving performance and fostering a collaborative culture.
- Bachelor’s degree in business administration or related field; MBA preferred
Why Work for NYA?
- NYA operates as a people-first organisation, prioritising the well-being and needs of its employees.
- NYA offers an exceptional flexible working approach which encourages our team to balance professional responsibilities with their personal life.
- A remote based team, spread across England, fostering inclusivity and diverse talent. Despite geographical distances between team members, NYA maintains a highly motivated and connected team through the optimisation of digital tools.
- NYA is committed to supporting the continual personal and professional development of our team and helping them achieve their ambitions.
- We provide 25 days leave plus 8 days, life assurance scheme, 5% employer pension contribution and a comprehensive Employee Assistance Programme via Spectrum.life with unlimited specialist support available to all NYA employees.
How to Apply:
To apply, please submit the following via our online application platform by 11:59pm on Monday 29th September 2025:
A detailed CV setting out your career history, with responsibilities and achievements in line with the person specification in the About You section.
A covering letter highlighting your suitability for the role and how you meet the requirements in the About You section.
We will request data for our EEDI monitoring purposes, providing this is optional.
Please note: The covering letter is an essential part of the application process and will be assessed as part of your full application. We use AI detector software, so cover letters or CV’s with over 80% AI generated content will be disregarded. We understand that AI tools can offer support to candidates who have learning differences, which is why we will accept applications with some AI assistance. CV’s will not be accepted without a cover letter.
The National Youth Agency is an equal opportunities employer.
At NYA our inclusive culture means that we embrace individual differences and understand that we need a diverse team to achieve our organisations mission.
We wish to recruit candidates from all backgrounds to ensure our team reflects the rich diversity of the communities we serve. We encourage applications from anyone regardless of disability, ethnicity, heritage, gender, sexuality, religion, socio-economic background and political beliefs but we particularly welcome applications from global majority candidates and those from other minoritised ethnic groups in the UK as they are currently underrepresented in our team.
Youth Work changes lives
Which is why we’re committed to ensuring that as many young people as possible get to benefit from it.As the national body for youth work in England, the National Youth Agency (NYA) exists to champion its transformative power. We believe all young people should have the opportunity to benefit from the life-changing impact of extraordinary youth workers and trained volunteers.
We help to grow youth work provision in ways that keep it effective, relevant, safe and engaging, to help millions of young people reach their potential and thrive. We do this by providing guidance, support, advice, training and staff development opportunities for youth workers and youth work organisations. At the heart of everything we do are young people themselves. We work hard to ensure their voices are integrated into all our work, to develop provision that truly meets their needs.
REF-223747
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Part time (4 days a week) pro rated salary range - £24000 - £27200 per year.
Mothers' Union is a global Christian movement working with people of all faiths and none to develop communities, strengthen families and advocate for change. Our members are active in 83 countries and work tirelessly to serve their communities to build a future where everyone thrives.
Each member subscribes to the same values; the moral and ethical codes that are central to the ways in which we operate:
- We are firmly rooted in a voluntary ethos centred on mutual respect and collaboration.
- Our governance, leadership, and programmes are driven by and undertaken by members within their own communities worldwide; and
- We work with and welcome to the movement, people of all faiths and none.
Job Purpose
The role of the Central Charity is to facilitate member support and the successful operation of the Charity, lead strategic objects that work to ensure the longevity and sustainability of the global movement and to support the delivery of impactful work in communities that meet our aims. Like many membership organisations, we need to focus on turning membership decline into membership growth. This role is an integral part of an exciting opportunity to change and secure the future of the movement. 2026 is our 150th Anniversary, a year to celebrate and focus on growing the movement in Britain and Ireland.
The post holder will work directly with members and support the rest of the Membership Team. Focus will be on managing membership using our new CRM, supporting membership, faith and programme enquiries, initiatives, and operational delivery, supporting Communities of Interest (our member-based forums),
Main responsibilities
Membership Support
- Manage membership enquiries (average across team of 25 emails daily).
- Manage membership - using, inputting, and reporting via our CRM.
- Facilitate and coordinate faith and membership resources and content delivery.
- Support the charity’s Communities of Interest (representative membership groups).
- Lead the administration of national and regional events.
- Support national programme and membership engagement activities.
General
- To produce and provide reports and resources as required for the Director of Membership
- To work across the charity on supporting the incorporation of membership outputs and content in relevant areas of the wider work of the global charity.
- To undertake any other duties as requested by the Director of Membership.
Core Competencies
Skills & Experience
- Membership Management: Experience of using CRMs and managing enquiries.
- Membership Support: Experience working directly with customers/members.
- Event administration: Experience of working on the delivery of events and external activities.
- Committee/forum administration: Ability to organise meetings and take notes and actions.
- Computer and IT skills: MS applications. CRM experience, use and reporting. Zoom/Team meeting platforms. Survey software. Social media posting.
Refer the attached job description for more information.
Work Location/Hybrid Working Pattern
This role will be based at our Head Office in central London. Mothers’ Union operates a hybrid working model. Staff are required to work an aggregate minimum of 90 days per calendar year (pro rata for part timers) at our Head Office, Mary Sumner House in central London. Tuesdays are our anchor days where every staff member is expected to be at the office. The 90 days includes anchor Tuesdays. In addition, Thursday is a core working day where part time staff are expected to work, either at home or from the office as needed.
How to Apply
If you are interested in this position, please apply by sending your CV and a Cover Letter via Charity Jobs. The Cover Letter should clearly outline how your skills match the main responsibilities of the role. Please note – only applications with a cover letter, alongside a CV, will be considered.
Application Deadline
The deadline for applications is 10 September 2025 at 5:00 pm. Due to the number of applications we may receive, we will not be able to individually respond to each applicant. Kindly note, we will only be getting in touch with the applicants shortlisted for an interview. We aim to get in touch with the shortlisted candidates after the application deadline. We will be conducting interviews for suitable candidates as we go along and may fill the role before the closing date.
Equal Opportunity
Mothers’ Union is an Equal Opportunity Employer. We celebrate diversity and are committed to create an inclusive environment for all employees.
The client requests no contact from agencies or media sales.
Executive Director (4 Day Work Week)
For over 30 years, The Women's Budget Group (WBG) has influenced UK policy through rigorous gendered economic analysis. Our work is cited in Parliament, the media, and by campaigners across civil society. We’re proud of our collaborative culture, our commitment to intersectional feminism, and our track record of impact—from budget assessments to grassroots training.
We are now seeking a visionary Executive Director to lead our nationally respected feminist economics organisation into its next chapter. If you're passionate about social justice, thrive at the intersection of research, policy and activism, and want to reshape how the economy works—and for whom, we would love to hear from you.
As Executive Director, you will:
- Lead strategy and organisational development with integrity and care
- Interpret macro-economic concepts to develop, articulate and defend advocacy positions. (Independently and alongside subject matter experts.)
- Represent WBG to senior stakeholders across government, media, and civil society
- Oversee research, communications, training, and impact measurement
- Drive fundraising and ensure financial sustainability
- Foster a high-performing, inclusive team culture
We are seeking a strategic thinker with vision and drive who holds a collaborative, inclusive and empowering leadership style. You will be able to demonstrate high integrity, resilience and adaptability, and perform comfortably in ambiguity and complexity. Seeing beyond immediate outputs towards longer-term systems change.
You will:
- Be committed to women’s rights and equality, understanding how intersecting inequalities affect different women
- Hold recent, demonstrable experience engaging with macroeconomic issues
- Possess either some qualification in Economics, or clear evidence of equivalent professional expertise.
- Hold experience in a senior leadership policy, research, advocacy, or campaigning role
- Thrive in communicating an organisation's mission across all mediums, including public speaking and live media interviews
- Excel in building trusted relationships with the likes of government, civil society, academia and grassroots movements
- Possess robust financial acumen, with experience overseeing budgets, ensuring sustainability, and cultivating and stewarding funding relationships
We welcome candidates from all backgrounds, especially those whose lived experience reflects the structural inequalities we seek to address. Job shares and flexible working arrangements are strongly encouraged.
How to apply
WBG is partnering with Doing Good Recruitment on this appointment. The full job pack can be found attached and also on their jobs page.
If you require any adjustments to the recruitment process, please do let them know; we’re committed to making this process inclusive and accessible.
To help us monitor how we’re doing and identify any barriers in our recruitment process, we invite all applicants to complete the Equal Opportunities Monitoring form found on Doing Good Recruitment’s application page.
Interviews commence late September/early October
We believe that the organisations and people, that come together to make the world a better place, deserve the very best helping hand for hiring.
The Public Affairs Lead at the Food Foundation provides expertise on building relationships with political stakeholders to deliver impact across all areas of our work aimed transforming food systems and shifting diets.
· Do you have knowledge of the UK’s political system and experience of how to influence policy-making?
· Do you care about what we eat and its impact on our health and planet?
· Do you want to work in a small, ambitious organisation and use your influencing skills to deliver real impact?
If the answers to these questions are yes, we would love to hear from you!
Hours: Full time, 37.5 hours per week (willing to consider part time hours, no less than 4 days)
Starting Salary: £39,960 (pro rata and London weighting included)
Contract: Permanent
Working pattern: This is a London based role (our office is in London, Brixton) and you will be expected to work at least 2 days per week from the office. Whilst there will be a need to regularly attend in-person meetings in parliament and officer, there is flexible working options.
Job requirements: An enhanced clean DBS check, obtained through The Food Foundation plus two references
Job Purpose
The Public Affairs Lead sits within our Policy and Advocacy Team, working to build support for The Food Foundation’s work amongst Parliamentarians and to influence the government to help deliver policies that will transform the food system. This is an exciting opportunity to join a small organisation delivering big impact on the political agenda around food.
The Public Affairs Manager reports to our Head of Policy and Advocacy and will be responsible for planning and delivering our public affairs activity. You will spend considerable time meeting MPs and Peers in parliament and building relationships with their teams with a view to identifying potential new supporters and ensuring that The Food Foundation has a range of contacts that we can call on to support and amplify our policy asks and to raise issues when required.
While this role is focused on political engagement, you will work closely with policy and research colleagues and with our communications team to share perspectives on which priorities it may be tactical to pursue at any given time and to understand what evidence is available to inform engagement.
You will also work closely with public affairs professionals in other organisations to deliver joint programmes of engagement work which leverage respective organisational strengths.
You will have excellent political instincts and a strong interest in policy developments, monitoring closely what is going on in Parliament and in Government, and keeping abreast of the latest developments in order to identify opportune moments to maximise political attention on the issues we work on and to galvanise support for policy change.
You will work with our communications team to build compelling narratives targeted at different political stakeholders about the impacts of the food system on our diets, our health and our planet, and the need for evidence-based solutions. In the current parliamentary term we expect a major focus of activity to be on securing a White Paper and then A Bill on food system change.
You will lead on developing and commissioning a range of briefing materials and reports for policy audiences and formulate responses on behalf of the organisation to policy development processes and Parliamentary inquiries.
You will think creatively about methods and opportunities for engagement in order to ensure that The Food Foundation’s messages and priorities are noticed and heard by policy-makers in a very crowded policy space, including by working closely with our events manager to deliver impactful parliamentary events.
You will bring a learning mindset to the role, assessing the impact of our policy engagement approaches in order to make continuous improvements.
The role will be a fulfilling blend of planning engagement campaigns, developing the materials and monitoring tools to enable delivery, and the practical task of developing personal relationships with key stakeholders.
A week in the job will look like: meeting with a Peer that is new to our work to brief them on evidence we have published and our current political priorities, completing a political stakeholder mapping exercise for a new campaign on sustainable diets to identify a shortlist of MPs to engage with, spending an afternoon in parliament to engage informally with passing MPs, pitching a new idea for a parliamentary inquiry to parliamentary staff from the Health and Social Care Committee, drafting an MP briefing for an upcoming debate on the Government’s obesity prevention priorities, reviewing next week’s parliamentary calendar to spot opportunities for engagement, attending a roundtable to share intelligence and discuss priorities for political party manifestos with other NGOs working on food issues, ringing round parliamentary offices to confirm attendance for an upcoming parliamentary reception, meeting with an MP that is closely involved with The Food Foundation’s work to refine messaging for an upcoming campaign.
Our vision is a sustainable food system which delivers health and wellbeing for all.





Job Title: Performance and Impact Lead
Location: Hybrid (requires a London office presence once a week) or home-based (requires occasional travel to London, likely once per month, to attend meetings, events and training)
Hours: 35 hours per week
Contract type: 12 months fixed term (maternity cover)
Salary: £48,961 per annum (hybrid) - £ 44,506 per annum (home-based)
What we do: We help young people through cancer
How we work: We’re Determined, United, Spirited and Kind
What we’re looking for:
- Someone who can shape how we measure success and build frameworks to understand our progress against strategic goals
- Someone who translates big-picture goals into tangible impact, connecting strategy to delivery through powerful evidence and insight
- Someone who brings evidence to life, helping leaders understand what’s working, who it’s working for, and where we can do even better
- Someone who can challenge and support teams to grow, embedding a culture of learning, accountability and continuous improvement.
What we offer:
- Leave: 25 days of annual leave, which increases with service, in addition to bank holidays and a 3 or 4 day closure over the Christmas period. We also have finish early Fridays in August and quarterly reset days to step away from day to day work and refocus.
- Flexible bank holidays: the option to swap five UK public holidays (except 25th, 26th December, and 1st January or any substitute bank holidays for these dates) for other dates off.
- Paid Carer and Compassionate Leave: paid time off to care for family members or dependants.
- Paid Parental Leave: enhanced pay for parental leave such as maternity leave, paternity leave or adoption leave.
- Paid Volunteering Leave: support your community by taking paid leave for volunteering activities.
- Health Cashback Plan: access a health cashback plan to cover medical expenses.
- Life assurance and Income Protection: financial support if you’re unable to work due to illness or injury.
- Discount scheme: access exclusive savings at various high street retailers and gyms.
- Flexible Working: we care about your wellbeing and encourage flexible work arrangements to promote work-life balance.
How to apply:
You’ll need to register on our portal, complete a short application form and answer questions about your skills and experience in relation to the role.
Key dates:
Applications by 9th September; 1st Stage Interviews 18th September (online); and 2nd Stage Interviews 23rd September (potentially in person, to be confirmed).
Our commitment to inclusion and accessibility:
At Teenage Cancer Trust one of our key focuses is around equity and making sure our services are accessible and inclusive to all young people with cancer, with no-one left behind. We have the same goal for people working with us. Teenage Cancer Trust is committed to recognising and valuing individual differences and the contributions of all people.
Should you require any assistance or adjustments to support your application or interview process, such as additional time for tasks, meeting the panellists beforehand, information in another format or a different interview format (online/offline/in person), please don’t hesitate to get in touch with the HR Team.
We are a Disability Confident employer which means we have committed to offering interviews to disabled candidates who meet the essential criteria for the role listed under the 'What you'll bring to the team' section of the job description. If you would like to opt into this scheme, please tick ‘yes’ on the application form.
Privacy and Safeguarding:
At Teenage Cancer Trust we take our commitment to safeguarding seriously and work to protect and promote the rights of the young people who we support. Our safeguarding responsibilities extend to the children and adults who work to support the charity, who we also have a duty of care to protect. Safeguarding is at the forefront of each activity we carry out. In line with our approach, this role is subject to a DBS check (Disclosure and Barring Service).
For information on how we collect, store and process personal data please get in contact with the HR Team.
We’re here to give every young person facing cancer the best care and support.





The client requests no contact from agencies or media sales.
Job Title: Central Clinical Administrator
Salary: c. £28,750 (including London weighting) per annum
Hours: 1 FTE, 37.5 hours per week, Monday to Friday, 9:30am to 5:30pm
Contract type: 12-month fixed term contract, with the potential to become permanent
Location: London
The Charity
James’ Place works to save the lives of men in suicidal crisis. We are a charity offering free, life-saving therapy to suicidal men at our centres in Liverpool, London and Newcastle.
James’ Place was set up by Clare Milford Haven and Nick Wentworth-Stanley in 2008 after their twenty-one-year-old son, James, died by suicide ten days after a minor operation. James had no history of mental illness or depression and had sought urgent help for anxiety and suicidal thoughts, but didn’t find it.
James' Place was set up to make the experience of finding help as easy as possible. We offer men who are experiencing a suicidal crisis a brief, intensive, therapeutic intervention in a safe environment. Men who walk through the door at James’ Place will be in a space where they feel valued and respected. We provide a calm and peaceful environment both inside the centres and in our outside spaces, accessible to men who visit us as well as their friends and families. The first James’ Place opened in June 2018 in Liverpool, the first of its kind in the UK. In 2022 we opened a new centre in London and in early in 2023 we launched an appeal to raise over £10m to fund three more centres across the country. Our third centre opened in Newcastle at the beginning of 2024, and we are currently raising funds to open a James’ Place in Birmingham. We have treated over 3,600 men in suicidal crisis to date.
The opportunity
This is an exciting opportunity to join our administration team during a time of growth and development across the charity. The successful candidate will take a key role in ensuring our operations and administration processes run as smoothly and efficiently as possible through central administration cover and project work.
Person Specification
You will be joining a small, dedicated, administration team at James’ Place and will regularly connect with the wider clinical and management teams. Whilst based within our London centre, your work will cross-cover all our centres and teams. This role requires someone with both excellent organisational and people skills with the ability to communicate, both verbally and in writing, with a range of stakeholders including men in distress. Your administration skills will be vital, and you will be able to work with a broad range of IT, including shared Outlook inboxes and calendars. You will feel comfortable using the full Office 365 suite and have the necessary organisation skills to maintain the highest standards of record keeping. You will support the wider teams to deliver our effective intervention, therefore an ability to work collaboratively is essential. You will be able to work proactively and have a high level of attention to detail.
Skills, Knowledge, and Experience
Essential
· Strong communication skills, both written and verbal
· Excellent interpersonal skills with the ability to remain calm and caring in challenging situations
· Ability to manage time effectively, prioritise workload and meet deadlines
· Ability to maintain accurate records and follow set procedures
· Strong IT skills with the ability to learn new systems quickly and efficiently
· Knowledge of relevant Data Protection Regulation
· Promote people’s equality, diversity, and rights
· Ability to demonstrate and engage with James’ Place values: Focus, Bravery, Compassion, Hope, Respect, Professionalism
· Knowledge and understanding of safeguarding procedures
· A commitment to working with men who are experiencing a suicidal crisis, as well as their supporters
· Ability to work in a therapeutic environment
· A high level of attention to detail
· Ability to maintain your own personal safety and the safety of colleagues and visitors to the centre
Desirable
· Experience of working in a therapeutic environment or health-based setting
· Knowledge of relevant Health and Safety procedures
Principal accountabilities of the role
Central Administration
· Covering daily administrative tasks and duties across all centres including:
· Being the first point of contact for referrers and men in distress, greeting visitors, answering the phone, booking appointments, and responding to email enquiries.
· Dealing with enquiries over email and telephone, scheduling/amending appointments and taking messages as required.
· Speaking to men in distress who have contacted the centre and, where appropriate, taking self-referrals over the phone.
· Processing referrals and maintaining accurate records at all times in line with our administrative procedures.
· Supporting users of the service to access information about other agencies.
· Maintaining a safe and tidy environment in all areas of the centre and monitoring/replenishing stocks.
· Completing electronic filing, shredding, and general office admin.
· Providing admin support to the wider team as required e.g. recording and sharing meeting minutes.
· Maintaining an effective appointment system ensuring all the resources at James’ Place are used efficiently.
· Recording and collating data to support the effective evaluation and monitoring of James’ Place.
· Providing occasional administrative support to the Centre Managers, Heads of Centre, and the Senior Management Team.
· Treating every person who contacts us with respect and offering them support in line with our values, policies, and procedures.
· Following Health and Safety procedures around safety alarms, security, heating, lighting, electrical equipment, and lone working.
Project Work
· Supporting Centre Managers and Heads of Centre with specific project work including:
· Clinical Quality Governance
· Safeguarding and Incident Reporting
· Compliments, Concerns and Complaints Monitoring
· Data Collation and Evaluation
· Clinical Partnership
We offer:
· Generous pension scheme
· Family friendly policies
· Death in service insurance scheme
· Enhanced holiday allowance with incremental rises after qualifying period
Closing Date: 18/09/2025
Interviews: Week Commencing 22/09/2025
To apply, please submit your CV with a cover letter explaining why you are applying for this role. Please see details on our website. It is important to demonstrate you have the knowledge, skills and experience we are looking for in your CV and cover letter. Please keep your cover letter to less than 2 sides of A4.
Any job offers made are subject to the receipt of two relevant satisfactory employment references.
We expect this to include one from your most recent or current employer. Any job offers made are also subject to a satisfactory DBS check and a Right to Work in the UK check.
James’ Place is committed to promoting a diverse and inclusive community. Our aim is that no job applicant, temporary worker, or employee receives less favourable treatment on the grounds of age, disability, gender and transgender status, race and ethnicity, religion, and belief (including no belief), marriage or civil partnership status or sexual orientation.
If you have a disability which means you'd benefit from any adjustments to the interview process to help you perform at your best, please do let us know in advance.
The client requests no contact from agencies or media sales.