Head of information systems jobs in Oxford, oxfordshire

We are seeking a Digital Product Owner to join World Horse Welfare's Digital team based remotely on a 12 month fixed-term basis, working 40 hours per week Monday to Friday 8.30am to 5pm.

You will help shape, deliver and continuously improve digital services that support our charitable work. You will work closely with the Head of Digital, coordinating and overseeing the delivery of World Horse Welfare’s digital roadmap, ensuring that projects, teams and suppliers are aligned around clear priorities, timelines and dependencies.

This role acts as the connective point between Digital, Fundraising, Communications, Data, IT, UK and International Operations and external suppliers — ensuring that work is sequenced effectively, risks are managed early, and progress is communicated clearly.

This position is based remotely, however you will be required to attend the charity’s head office located in Norfolk a minimum of 6 times per year and this will be at your own expense for travel and accommodation. You must be a resident of the United Kingdom with all the necessary legislative ‘right to work’ documentation.

Key working relationships

• Head of Digital (strategic lead)

• CRM Manager

• Project delivery leads (website, GoDonate, Gifted, Clue)

• Fundraising & Communications leads

• Data & IT teams

• Data Protection Officer

• External suppliers and agencies

Key tasks and responsibilities

Programme Planning & Governance

• Maintain and update the digital roadmap, ensuring clear sequencing, prioritisation and resourcing.

• Run programme-level governance including reporting cycles, decision logs and RAID management.

• Ensure all workstreams follow a consistent delivery approach with clear ownership and accountability.

Cross‑Team Coordination

• Align Digital, Fundraising, Comms, Data, IT and Field Ops around shared timelines and dependencies.

• Facilitate cross‑functional workshops, planning sessions and retrospectives.

• Ensure teams understand how their work fits into the wider programme and where dependencies sit.

Delivery Assurance

• Track progress across major digital projects, including:

• CRM integrations and data flows — support high‑level requirements, documentation and cross‑team alignment for CRM Phase 2 (and future enhancements), ensuring continuity of knowledge and clear sequencing of work, while the CRM Manager retains platform ownership.

• Clue database development and governance

• Data governance and platform consolidation

• Identify risks early and drive mitigation plans.

• Ensure suppliers deliver to agreed scope, budget and timelines.

Reporting & Insight

• Produce clear, consistent reporting for Directors and Trustees.

• Translate technical updates into accessible, decision‑ready summaries.

• Maintain a single source of truth for programme status and documentation.

Standards & Ways of Working

• Embed consistent processes for planning, change control, documentation and handover.

• Support the Head of Digital in establishing governance frameworks (policy/governance/guidance).

• Ensure teams follow agreed processes for testing, sign‑off and release.

About you

Experience

• Proven track record in managing multi‑workstream digital or technology programmes

• Strong governance, planning and RAID management

• Excellent stakeholder management across technical and non‑technical teams

• Working knowledge of CRM, CMS, data and digital platforms

• Expertise in managing external suppliers

• Experience working within digital transformation environments

Skills and Personal Attributes

• Collaborative and relationship‑driven

• Calm under pressure

• Able to influence without authority

• Highly organised and structured

• Strong communicator

Apply today

Please provide a CV and a covering letter explaining your relevant experience and why you’re interested in this role.

Closing date: Sunday 14th June 2026

Role: Repairs and Compliance Manager
Location: Hybrid working with a minimum 2 days per week in Thame (Oxfordshire) or Leicester (Leicestershire)
Salary: £45,000.00 per annum
Hours: 37.5 per week
Contract: Permanent
Reports to: Head of Housing and Property
 
Delivering safe, compliant properties
As Repairs and Compliance Manager, you will help keep our homes, offices, and supported living environments safe, well maintained, and fully compliant. You will oversee responsive repairs, void works, planned maintenance, and landlord compliance across Affinity Trust’s property portfolio.

You will work with contractors, operational teams, landlords, and stakeholders to ensure repairs are completed efficiently, compliance standards are met, and services keep improving. This is a varied role where you can make a real impact.

What you will do

• Oversee repairs, voids, and planned maintenance across the property portfolio.
• Ensure landlord compliance and health and safety requirements are met and accurately recorded.
• Carry out site inspections and monitor contractor performance and quality.
• Manage contractor relationships and drive service improvements.
• Support the maintenance and management of Affinity Trust offices.
• Improve systems and processes to deliver efficient, value-for-money services.
• Provide property and compliance support to operational teams and third-party landlord arrangements.
• Support planned maintenance programmes and respond to tenant feedback in line with our values.

What we are looking for

• Experience in repairs, maintenance, or compliance services.
• Knowledge of landlord compliance and property health and safety requirements.
• Strong contractor and stakeholder management skills.
• Excellent organisation and problem-solving skills.
• Confidence managing competing priorities and working across teams.
• Strong IT skills and experience using property or compliance systems.

How You’ll Make an Impact
In this role, you’ll make a real impact by ensuring the people we support live in safe, compliant, and well-maintained environments that enable them to thrive.

Job Purpose

Reporting into the Chief Operating Officer, the post holder will be responsible for leading on quality assurance and compliance across the organisation, including managing and ensuring compliance with ISO 9001 standard and GDPR, allowing Ygam to achieve its strategic objectives effectively and efficiently. The role will also have responsibility for certification of programmes with CPD.

Key Tasks

• Lead and encourage a culture of continual improvement across the organisation.

• Plan, organise and complete internal audits to ensure compliance with ISO standard and identify business risks.

• Review and evaluate operational procedures to ensure continuous improvement and maintain ISO9001 certification.

• Manage the internal non-conformance process (DV8) identifying root cause, trends and corrective actions.

• Liaise with external auditors to facilitate the annual ISO audit.

• Take responsibility for Ygam’s GDPR compliance supported by the In-house Lawyer and Head of Information Systems.

• Manage policies, due diligence and consent processes, ensuring that these are adhered to across the organisation.

• Oversee Ygam’s Quality Management System (Help Hub) and ensure this is kept up to date across the organisation.

• Lead the submission for CPD certification of programmes as required.

• Prepare reports for the Senior Leadership Team and Finance, Audit and Risk Committee and attend meetings where required, including internal audit updates, results of quality audits, etc.

• Support the management of operational risk, including maintaining Ygam’s RAID Register and ensuring that this is kept up to date across the organisation.

• Line manage Ygam’s In-House Lawyer who works for the organisation 1 day per week, primarily on contracts and GDPR compliance.

· Any other ad-hoc tasks for QA and compliance, and back-office support as required

 

 

Person Specification

Essential criteria:

· Significant experience of quality management, compliance and process improvement, including ISO 9001 certification.

· Strong analytical and problem-solving skills to interpret and implement ISO standards.

· Experience of providing an internal audit service.

· Experience of producing reports suitable for SLT and board committee level consideration.

· Excellent knowledge of GDPR compliance, including consents processes.

· Excellent verbal and written communication skills, and the ability to work with and influence colleagues at all levels across the organisation.

· Strong IT skills (MS Word, Excel, PowerPoint).

· Experience of driving projects to achieve agreed outcomes.

· Strong administration, time management and prioritising skills.

· Attention to detail and high standards of accuracy.

· Demonstrable diplomacy and ability to work in confidence

· Self-starter with ability to work effectively both independently and as part of a team.

· Willingness to travel regionally and nationally occasionally as required.

· Right to live and work in the UK.

Desirable criteria:

 

· Experience of working in the not for profit/charitable sector.

· Experience of working in a remote or hybrid environment with a geographically dispersed workforce.

Are you someone who can build trusted relationships across sectors, develop sustainable income, and turn strategic opportunities into meaningful impact? 

Are you looking for a part-time, senior role where you can shape organisational direction, grow partnerships, and deliver programmes with national and international reach? 

The Design in Mental Health Network (DiMHN) is a UK-based charity dedicated to improving mental health outcomes through better design. We are seeking a strategic and entrepreneurial Head of Partnerships & Programmes to play a central role in our next phase of growth. 

In this role, success will mean building high-value partnerships, growing sustainable income, and delivering programmes that expand DiMHN’s impact and influence. 

WHAT YOU'LL BE DOING 

Reporting to the Chief Executive, you will: 

• Drive sustainable income through a mix of commercial partnerships, membership growth, and charitable funding
• Develop and lead strategic and commercial partnerships, from opportunity through to delivery
• Lead the design, delivery, and evaluation of programmes across our core areas of work
• Grow and engage a diverse membership across commercial and health sector stakeholders
• Embed strong monitoring, evaluation, and reporting to demonstrate impact and inform decision-making

WHO WE'RE LOOKING FOR

We are looking for a strategic, relationship-driven leader who can translate opportunity into impact, income, and influence. 

Knowledge and experience 

You will bring: 

• A strong track record of developing and securing income through partnerships, sponsorship, membership, and/or charitable funding
• Experience building and managing commercial or strategic partnerships, including identifying opportunities and maintaining long-term relationships
• Experience designing and delivering programmes involving multiple stakeholders, sectors, and/or geographies
• The ability to develop robust business cases, including assessing opportunities, risks, and resource requirements
• Experience growing and engaging professional networks, memberships, or cross-sector communities
• Confidence working in complex, multi-stakeholder environments

Knowledge of the mental health, healthcare, design, or built environment sectors is welcome, but not essential. 

Personal attributes 

You will be: 

• Strategic and entrepreneurial, able to spot and develop opportunities
• Collaborative and relationship-led, with the ability to build trust across diverse stakeholders
• Impact-focused, motivated by delivering measurable outcomes
• Adaptable and resilient, comfortable working in a growing and evolving organisation 
• Passionate about improving mental health outcomes and interested in how design can improve people’s lives 

WHAT YOU'LL GET IN RETURN

As part of the team, you will benefit from:

• Annual leave - 28 days’ annual leave plus bank holidays (pro rata) 
• Work from home – though in-person meetings with partners and members will be expected in order to build strong working relationships
• Flexible working - flexibility in how the 21 hours are worked across the week (to be agreed during offer discussions) 

NEXT STEPS 

Please see https://bit.ly/DIMHNPartnershipsProgrammes for our Candidate Pack, application instructions and details about the interview process.

The Head of Programming will set the creative direction for CST’s conference and events portfolio, shaping ideas, themes and experiences that resonate with school trust leaders. This role is responsible for turning complex issues — in education, public service and wider society — into compelling, well-crafted programmes that feel distinctive, relevant and worth attending.

The Head of Programming combines strategic oversight with hands-on creative leadership: curating speakers, designing formats and building narratives that challenge thinking and spark new connections. The role will lead and develop CST’s conference producers, building a high performing team with the capability to design and deliver consistently strong programmes that are intellectually sharp, well-paced and grounded in what the sector needs now to deliver the best outcomes for children.

Key responsibilities

• Set the overall programming strategy for CST’s conference portfolio, aligned with organisational priorities and audience needs

• Lead the development of conference themes, narratives and session architecture

• Ensure programmes are coherent, purposeful and drive engagement and learning

• Ensure programmes are completed to time and budget

• Design and test innovative formats that build engagement and connection

• Keep abreast of event trends in the wider sector to ensure that CST’s offer continues to be compelling and unique

Speaker curation and content development

• Identify, secure and brief high-calibre speakers from across education and related sectors

• Collaborate closely with CST’s Professional Community Chairs and CST’s system, commercial and charity partners to design insightful and enjoyable conference experiences for delegates

• Shape session content with speakers to ensure relevance, clarity and practical value for CST’s audiences

• Ensure diversity of perspectives, backgrounds and voices across programmes

Audience insight and quality assurance

• Maintain a clear understanding of the current challenges facing school trusts and audience needs

• Use insight from members, partners and previous events to inform programme design

• Set and uphold quality standards for all conference content and delivery

• Evaluate programme effectiveness and use insights for continuous improvement.

Cross team collaboration

• Work closely with colleagues in events, marketing, partnerships and policy to ensure that programmes are deliverable, well communicated and commercially successful

• Align conference content with CST’s wider community and professional development offers

• Support sponsorship and partnership conversations by shaping compelling programme opportunities

Leadership and delivery

• Lead the end-to-end programming process from concept to delivery 

• Manage timelines, decision points and speaker processes to ensure that programmes are delivered on schedule and effectively marketed

• Provide on the day support for speakers, ensuring smooth delivery and strong audience experience. 

Role: Head of Charitable Services

Reporting to: CEO

Salary: £40,000 (pro-rata)

Terms: Permanent, 3 days a week with option to extend to 4 days a week within 6 months (FTE 37.5 hrs a         week)

 

Background

Buckinghamshire has a fast-growing older population who are the heart and soul of our communities – for example as employers, workers, volunteers, mentors, carers and child-minders. They help make our worlds go round. But when the challenges of older age feel overwhelming, and someone’s own world shrinks, Age UK Bucks is there to support them. Based in Aylesbury and working across the county, our services support older residents to maintain their independence and well-being, especially when times are difficult, helping local older people age batter and access support they deserve.

We have grown as an organisation recently, expanding our services and increasing staff numbers and income as we endeavour to meet the needs of older people in the county, who are struggling to cope with the cost-of-living crisis, after the lasting impact of the pandemic.
 

The Head of Charitable Services is a new role and will play a pivotal part in leading this growth and supporting and developing the teams and culture that deliver them. Alongside this, a key priority is person-centred support and empowerment, and a focus on staff, volunteer and client safety and safeguarding, and skills development. We’ll also be looking to engage service users more dynamically to measure impact and co-produce new services they need and want. 

With growing demand for our services and ambition to be an even more effective voice and empowering champion of older Bucks residents across our communities, there has never been a more exciting time to join Age UK Bucks.

Job purpose
Lead services and teams that support, champion and empower older Bucks residents to meet the many challenges and opportunities of ageing, through charitable services that have high impact and that are sustainably funded, working with all communities in Bucks and through partner collaboration.

The role

Will oversee the development and delivery of high quality, person-centred, compassionate and effective support and services for older people across Bucks that has demonstrable impact and quality - building community connection and championing older people’s needs and opportunities. You will help shape the charity’s charitable approach, work on developing new services, funded from grant applications and community collaboration, and build cases for support and demonstrable impact case studies. Reporting to the CEO, you will work closely with the Head of Commercial Services and Development, dovetailing referral pathways and aligning practice and processes.
 

Key tasks and responsibilities

• Meet the needs of older Bucks residents through effective, high quality, safe and compassionate support and services that can demonstrate impact and are sustainable financially, meeting appropriate quality standards where required
• Develop our people and volunteers, including supporting our safeguarding lead on best practice supervision, risk assessment and mitigation, case work guidance, safeguarding, line management and people development
• Work with SLT to support our Trustee Board, Board Officers and Sub-Committees to enable them to guide and steward the charity appropriately, including developing reports and information/KPIs
• Develop and deliver financially sustainable services, planning and managing income and costs in line with strategy and budgets, working with the Finance leadership and SLT
• Help develop and transform our data collection and story-telling, enabling the organisation to create and share compelling and inspiring impact and outcome reports for stakeholders 
• Support the maintenance and development of our website and social media strategy and assets to support our work and programmes
• Optimise and raise awareness of our services and impact, through developing effective outreach and presentations to key stakeholders, groups, communities and funders
• Act as a champion of older people and an Age Friendly Bucks, representing the charity at key forums, Boards and activities in order to achieve our mission and strategic goals, bringing the voice and needs of older people to the fore.

 Essential qualities:

• Strong and demonstrable people leadership and management skills
• Strong operational delivery experience and skills
• Empathetic to the needs of older people and their families
• Significant Adult social and/or health care experience and knowledge, including safeguarding
• Budget planning and delivery
• Significant impact and outcomes reporting and data collection experience
• Service creation and mobilisation experience
• Experience managing and liaising with commissioners/funders/partners
• UK driving licence

Equal Opportunities

Age UK Buckinghamshire strives to meet the needs of all older people in Bucks but is also aware that some communities could be better served by us. We therefore want to become more representative of the community we serve. We encourage equality, diversity and inclusion in the workplace and encourage applications from our wonderful rainbow of talent in Bucks and people of all ages.

 

Application Process: 

• Submit your CV and cover letter via CharityJob
• Your cover letter should be no more than 1-2 pages and must explain how you meet the criteria specified in the job description with examples.
• Closing Date: 5th June 2026

About The Role

We have a newly created opportunity for a Engineering Team Leader to join our fantastic Technology team at RBL.

Here at the Royal British Legion, we are currently embarking on an exciting new phase with our Customer, Technology and Change directorate. Together this team, covering Technology, Data Protection and our Transformation Management Office, takes great pride in supporting across RBL with all things technology, security, digital, data, programme management and change initiatives. It’s a great time to join as our organisation begins to drive our new 10 year strategy and ensures we are best able to continue to make a difference to our Armed Forces community now and for the future.

Based in our Product Engineering team, the new Engineering Team Leader will be responsible for leading the technical development and configuration of our core Microsoft-based platforms. This includes Microsoft 365, Dynamics 365, Power Platform (Power Apps, Power Automate, Power Pages), and Azure Integration Services.

This role will guide a multidisciplinary development team working across low-code, no-code, configuration-led delivery and API-driven integrations. It will ensure systems are reliable, scalable, secure, and aligned to our target architecture and technology strategy.

Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.

Reporting to our Head of Product Engineering, this role acts as a hands-on technical leader, providing expert engineering direction, fostering modern engineering practices, and enabling the effective adoption of Microsoft technologies to deliver high-value digital products and seamless system interoperability. Alongside the Microsoft stack it will also provide product support for critical COTS and SaaS systems.

You will be contracted to your home address, and you will perform most of your work remotely there, with occasional travel (incl. for monthly team meetings).

Employee benefits include –

- 28 day’s paid holiday (plus bank holidays) increasing with service, with optional annual leave purchase scheme of up to 5 working days
- Enhanced paid maternity, paternity and adoption leave
- Generous pension contributions, with Employer contributions ranging from 6% to 10%
- Range of flexible working options may be available, depending on your role
- Employee Assistance Programme providing confidential counselling, financial and legal advice
- Range of courses delivered by learning specialists to support your development goals and objectives
- Opportunities to volunteer
- Travel loans, Cycle to Work, and more!

For more detailed information about the role, please see the Vacancy Information Pack attached to our direct advert. Our teams take a personalised approach to shortlisting, which is carried out without the use of AI and is based on the evidence provided in your application against the essential and desirable criteria in the Person Specification.

RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.

As part of our commitment to inclusion, we offer guaranteed interview schemes for candidates who declare an Armed Forces connection and/or a disability. However, candidates are only eligible for this scheme if their application clearly demonstrates that they meet all of the essential criteria listed in the Person Specification for the role.

We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role. Interested candidates are encouraged to apply as soon as possible.

Join us at a pivotal moment for the education sector.

ISBL has launched an exciting new initiative – the Centre for Education Operational Excellence – to strengthen how schools and trusts operate and deliver impact. We are seeking a highly organised, proactive and relationship-focused Events and Partnerships Coordinator to support the delivery and growth of our national conference, regional events, and online programmes.

About ISBL

ISBL is the professional body for school business leaders, supporting the sector through membership, professional development, research, and events. With a strong national reach, we play a key role in improving operational practice across education.

The Centre for Education Operational Excellence

The Centre builds on our expertise, bringing together practical solutions, research, and collaboration to support operational excellence across schools and trusts.

About the Role

We are looking for a highly organised, proactive and relationship-focused Events and Partnerships Coordinator to support the delivery and growth of ISBL’s national conference, specialist regional events, and online event programmes.

This is a varied and fast-paced role combining event delivery, stakeholder engagement, and partnership coordination. You will play a key role in ensuring our events run seamlessly while also supporting the development of meaningful partnerships that enhance the experience for our members and stakeholders.

You will be at the heart of our events programme, supporting everything from logistics and speaker coordination to exhibitor management and sponsor delivery, helping us create impactful, high-quality professional development experiences for school business leaders.

To be successful in the role, you will be an experienced coordinator with excellent customer service and telephone manner; you must have strong organisational and planning skills with the ability to work under pressure and to deadlines, as well as the ability to think outside the box and demonstrate creative flair and work well as part of a team.

Full role details are available in the attached job description.

Volunteering Assistant

Bowel Cancer UK is the UK’s leading bowel cancer charity. We’re determined to save lives and improve the quality of life of everyone affected by bowel cancer. We support and fund targeted research, provide expert information and support to patients and their families, educate the public and professionals about the disease and campaign for early diagnosis and access to best treatment and care.

We currently have employees working across four nations in England, Wales, Scotland and Northern Ireland.

Thanks to the generosity of our community, we’re in a privileged position to be able to deliver our ambitious new strategy, On a Mission. There are huge challenges facing bowel cancer patients across the UK and our community needs us now more than ever. We’re building a strong and united team to bring us closer to a world where nobody dies of bowel cancer.

Job Summary for Volunteering Assistant

The Volunteering Assistant supports the Head of Volunteering in delivering the organisation’s strategy by strengthening volunteer management, engagement, and development. Working across departments, the role ensures smooth day-to-day volunteering operations, supports both volunteers and role managers, and contributes to projects that enhance the overall volunteer experience.

Key responsibilities

• Provide administrative support to the volunteering function, including managing the volunteering inbox and maintaining accurate data
• Support volunteer recruitment, onboarding, and engagement activities across programmes 
• Assist role managers and volunteers, ensuring compliance with organisational standards and processes 
• Coordinate volunteer events, communications, and recognition initiatives 
• Maintain systems and resources (e.g., intranet/SharePoint) to ensure up-to-date information 
• Monitor engagement metrics and contribute to improvements in volunteer experience 
• Contribute to wider projects, guidance, and best practice across volunteering

For more information on responsibilities and person specification, please refer to the job description attached.

Safeguarding is everyone's responsibility and at Bowel Cancer UK we are committed to safeguarding children, young people and vulnerable adults and we expect all staff and volunteers to share this commitment.

Successful candidates may be subject to either a satisfactory, basic or enhanced disclosure from the Disclosure and Barring Service (DBS - UK), (PVG – Scotland) or Access (NI) dependent upon the role. There is no cost to you and will be processed on your behalf.

This is an exciting new opportunity to shape the future of technology and digital capability across five South West charities. We are seeking an exceptional Regional Chief Technology Officer who is motivated by both challenge and purpose; someone who can harness technology to make a tangible difference to how our faith-based charities support church communities.

Working across Bath & Wells, Bristol, Exeter, Salisbury and Truro, this role offers a rare platform to influence at scale. The successful candidate will lead a region-wide programme of digital transformation and process optimisation, helping modernise systems, strengthen cyber resilience and unlock efficiencies that release resources for mission and ministry.

This is not technology for its own sake. We are looking for someone who combines strategic insight with practical delivery; a leader who can translate complex technical possibilities into real-world improvements for staff, clergy and volunteers. You will play a key role in shaping the responsible adoption of emerging technologies, including AI, while ensuring strong governance, security and compliance.

Please note that, whilst the role will be primarily home-based, the post-holder will be required to travel regularly across the Southwest region, with an onsite presence in each organisation at least once per month.

Responsibilities

Strategic Leadership:

• Develop, articulate, and implement a shared digital transformation and technology strategy that is directly aligned with the overarching mission and strategic goals of the five dioceses.
• Act as the principal technology advisor to the Diocesan Secretaries and their senior leadership teams.

Process Mapping & Optimisation:

• Lead a comprehensive, collaborative review of key administrative and operational processes within the Diocesan Boards of Finance (DBFs) and in parishes where appropriate.
• Use process mapping techniques to identify inefficiencies, bottlenecks, and areas for improvement, and then design and implement optimised workflows.

AI & Responsible Innovation:

• Actively research, evaluate, pilot, and implement appropriate AI and automation tools to enhance efficiency, support fundraising, and improve service delivery.
• Ensure all innovation is undertaken responsibly, ethically, and with a clear focus on tangible benefits.

Stakeholder Management & Engagement:

• Build and maintain strong, collaborative relationships with a diverse range of stakeholders across all five dioceses, including clergy, staff, and volunteers.
• Foster a culture of digital literacy and champion the benefits of change in a clear, accessible, and empathetic manner.

Project & Change Management:

• Oversee the full lifecycle of technology and process improvement projects, from initial conception and business case development through to delivery, user training, and final handover.
• Employ robust project management methodologies to ensure projects are delivered on time and within budget.

Qualifications, Training & Experience:

• Proven and extensive senior technology leadership experience (e.g., CTO, Head of IT, Director of Digital Transformation) with clear evidence of strategic impact.
• Relevant degree (or equivalent) in a technology-related discipline, with appropriate professional certifications in technology, architecture, project or change management, and membership of a relevant professional body.
• Strong track record in business process mapping, analysis and re-engineering delivering measurable efficiency gains.
• Practical experience evaluating, procuring and implementing modern technology solutions, including cloud platforms (e.g., Microsoft 365), CRM systems and data analytics tools.
• Experience in the charity, non-profit or similarly complex, values-driven sector is highly desirable. Demonstrable experience of, or well-informed and practical interest in, the responsible and ethical application of AI and automation in an organisational context.
• Significant experience in technology strategy, budget management, vendor negotiation and delivery of complex, multi-stakeholder programmes.

Competencies & Behavioural requirements:

• Exceptional communicator and translator: Able to convey complex technical concepts in clear, accessible language and influence a wide range of non-technical stakeholders with confidence.
• Strategic yet pragmatic thinker: Sees the big picture and aligns technology with organisational priorities, while remaining hands-on and focused on practical, value adding solutions.
• Collaborative and emotionally intelligent leader: Builds trust and consensus across diverse stakeholders and cultures, leading change with empathy, credibility and sensitivity.
• Resilient and delivery-focused: Proactive and self-motivated, with the drive and discipline to deliver complex, multi-year programmes and achieve measurable outcomes.
• Culturally astute and values-aware: Demonstrates understanding of, and respect for, the Church of England’s context, governance and ethos, navigating the environment with diplomacy and good judgement.

Our benefits include:

• Generous company pension
• A comprehensive health & wellbeing programme, inlcuding an Employee Assistance Programme 
• Paid volunteering & study leave allowace
• Company events
• Home working

The British Association for Behavioural & Cognitive Psychotherapies (BABCP) is the lead organisation for Cognitive Behavioural Therapy (CBT) in the UK and Ireland.

We are a growing organisation which aims to improve the mental health of people across the United Kingdom and the Republic of Ireland, through furthering research and good practice in CBT and related professions.

We have more than 27,000 members across the UK, Ireland and overseas, and a growing staff team, who work remotely. 

We are looking for an experienced Administration Manager to join the operational leadership team to oversee and manage the administrative department and aspects ensuring consistent, efficient and high-quality service and support across membership, registration and accreditation.

Although a leader of the administration team, you will work collaboratively and pro-actively with other members of the Operational Leadership and other departments to Contribute to a culture of continuous business improvement, while championing the values of BABCP.

The role will ensure that all processes align and where necessary meet external standards and best practice.

What you’ll be doing

· Provide operational and transactional direction and oversight to all administrative functions linked to the provision of Membership, Registration and Accreditation Teams.

· Line manage Administrative Leads providing leadership, professional development, performance management and operational work

· Develop, implement and monitor Key Performance Indicators and service standards for Membership, Registration and Accreditation

· Gather feedback and collaborate cross-departmentally with teams such as IT, Communications and Finances to optimise system functionality and support the end-to end membership journey.

· Develop, review and maintain administrative policies and procedures to ensure they remain up to date and fit for purpose for the system, staff and members.

· Manage complaints about customer service and aspects related to the administration of Membership, Accreditation and Registration, in consultation where appropriate with the Senior Staff Lead.

· Oversee and contribute to the maintenance of accurate records in CRM; carry out audits/ spot checks on CRM records to ensure quality and consistency of data and manage outcomes and recommendations.

· Oversee all ‘membership’ related provision including but not limited to onboarding, renewals, payments, declarations, and lapsing and where necessary the  smooth administration of the PSA Accredited CBT Register, Accreditation and Registration including applications, awards, re-accreditation and audit

· Report and/ or recommend service process improvements initiatives to the Head of Membership Servies where effectiveness of service delivery is seen

· Ensure staff training and development is in place to ensure staff are meeting service standards and legislation requirements. 

· Provide operational and data reports for senior management, track progress against KPIs

· Communicate and co-ordinate service development to ensure members have access to and information about their membership, registration, accreditation

· Oversee the management of member contact channels for the Administration of Membership, Accreditation and Registration including email, phone and any other services available for members to contact and receive from BABCP.

· Oversee the coordination of support for the Senior Leadership Team in organising meetings, making notes, carrying out research tasks.

What we’re looking for

· At least A Level  qualifications or equivalent professional experience in related field (Business administration, management)

· Proven experience of managing administrative services within healthcare, public, or membership sectors

· Proven experience of supervising / line managing staff and teams

· Experience of developing, implementing and monitoring service standards and or key performance indicators

· Experience of using CRM systems to manage member/customer data, reporting and service delivery oversight.

· Experience of managing customer service issues or complaints and resolving them sensitively and effectively.

· Experience of developing and improving administrative functions and processes

· Strong leadership and people management skills with the ability to motivate, support and develop teams

· Confident working independently and collaboratively in a fast-paced environment

For further information on the role and its requirements, please refer to the full job descriptions and person specification.

BABCP supports and promotes Equality, Diversity and Inclusion. We welcome applications from people of all backgrounds.

How to apply

Please provide your CV and a response to the questions below by midnight on Friday 12 June 2026.Both your CV and question responses will be used to assess which applications are shortlisted prior to any invitation to interview. 

You should provide a response within no more than 150 words per question. 

1. Give an example, from your experience, of when you have had to manage competing priorities across teams. How did you balance workload, and keep people motivated? 
2. Explain what you feel good customer service would look like within this role and outline a time, during your career, when you have had to manage customer expectations with what the organisation can deliver.
3. Tell us about a time when you have helped to improve ways of working across teams to ensure improved efficiencies for customers or processes. If you came across challenges, how did you overcome them? 

 

Please note  

Any CV’s submitted without responses to the questions will not be considered. 

If you have not heard from us by 19 June 2026, please assume that your application has not been successful on this occasion. We encourage you to keep an eye on our future vacancies and apply again, as we are always looking for talented individuals to join us.

Feedback will be provided to those who are invited to interview.

The Events Assistant will support EFN to plan and deliver our annual programme of 50+ events.

Location: Working from home (in the UK), ideally within 90 minutes of London by train. Regular travel to London will be required for in-person events, with occasional travel to other parts of the UK.

Salary: £30,000 pro rata

Contract: Fixed Term Contract for one year, subject to a six-month probationary period.

Hours: 0.5 FTE/2.5 days a week (17.5 hours) to include Tuesdays and with a flexible working schedule to cover events as needed. For any extended hours worked through event or travel time, time off in lieu (TOIL) will be provided.

Closing date: Tuesday 2 June, 23:59

Provisional interview dates: W/C Monday 22 June

Please note: By the start of any employment with EFN, you must have the right to work in the UK and documentary evidence to support this. EFN is unable to sponsor work visas.

About the role

Events are at the heart of how EFN brings its community together, creating spaces for our funder and fundraiser networks to connect, learn and collaborate. The Events Assistant will support the Programme Team to plan and deliver our annual programme of 50+ events.

EFN’s Programme Team is made up of our Scotland Lead, Funder Network Lead, Environmental Groups Lead and Head of Developing Philanthropy. Each of these roles produces events targeted at different audiences, ranging from new philanthropists and wealth advisors to funders and fundraisers. 

About you

This is a varied and hands-on role that requires strong organisational skills, excellent attention to detail, and a genuine enjoyment of bringing people together. You will be highly organised and confident in taking responsibility for the end-to-end logistics, coordination and delivery of events, ensuring they run smoothly and leave attendees feeling informed, connected and inspired.

We recognise that candidates may not meet every requirement listed, and we welcome transferable skills and varied career paths.

Essential 

• Demonstrable experience coordinating events, either online or in person, from planning through to delivery.

• Excellent organisational and project management skills, with strong attention to detail 

• Confidence working with online event platforms and ticketing systems.

• Strong written communication skills, with the ability to draft clear and professional event communications.

• A proactive, problem-solving approach; able to anticipate and solve issues .

• Excellent interpersonal skills.

• Advanced IT skills, including online meeting platforms.

• A self-starter who is comfortable working remotely and managing their own workload within a small, part-time team.

•  A commitment to EFN’s mission and JEDI commitments.

• A willingness to travel occasionally to Scotland and other parts of the UK to support in-person events.

Desirable 

• Experience using CRM systems such as Salesforce.

• Experience using graphic design tools such as Canva for creating event graphics.

• Experience of hybrid event delivery, including managing in-person and online participants simultaneously.

• An interest in or knowledge of the environmental sector, philanthropy or the charitable sector more broadly.

•  An enjoyment of people, and an enthusiasm for working within an organisational culture that emphasises kindness and mutual respect.

We recognise that candidates may not meet every requirement listed, and we welcome transferable skills and varied career paths.

We will aim to hold first round interviews (virtually) during the week commencing Monday 22 June.  If you cannot make dates this week, please let us know when you submit your application and we will try and accommodate you. 

Shortlisted candidates will be asked to do a task during the interview process. Further details on the task will be shared in advance, but please note that no additional preparation will be required.

Elrha is a global organisation that finds solutions to complex humanitarian problems through research and innovation. 

We are looking to recruit a Research & Innovation Manager (Collaborative Partnerships) to join our Programmes team on a fixed-term basis. This is an exciting opportunity for a technically-minded professional with a passion for health research and developing collaborative research and innovation initiatives. You will be leading the scoping, co-design and coordination of the Humanitarian Health and Climate Collaborative Learning Partnerships (HHCC) and supporting the mortality estimation work. 

In this role you will provide senior oversight of multi-stakeholder partnerships, ensuring high-quality co-design, collective learning and positive partner engagement, acting as the primary operational contact for implementation partners. Contribute to the development and positioning of Elrha’s partnership frameworks and approaches under the leadership of the Head of Humanitarian Futures.

Your application will need to demonstrate: 

• Experience managing complex, multi-year research and innovation partnerships, including coordinating delivery, supporting capacity strengthening and knowledge exchange, managing risk, and ensuring high-quality outputs. 
• Strong understanding of research methods and evidence generation in humanitarian or global health contexts, with the ability to assess research quality and translate findings into practical policy or operational guidance. 
• Knowledge of localisation, equitable partnerships, and ethical research practice, including safeguarding, diversity, and inclusion considerations. 
• Excellent relationship management and stakeholder engagement skills, including experience working with donors and representing programmes externally. 
• Strong written and verbal communication skills, with the ability to produce accessible outputs for technical and non-technical audiences. 
• A postgraduate qualification in public health, international development, non-communicable diseases, or another relevant field, or equivalent professional experience. 

If you want to be part of an organisation that creates positive change in the humanitarian sector, then join us and we’ll give you every opportunity to succeed.

We offer: 

• Remote working as standard – staff can access office bases in London, Cardiff, Edinburgh and Manchester if required/ appropriate. We expect staff to attend team meetings and away days in person as required. 
• As standard we work 35 hours per week. We are also happy to discuss flexible working patterns and many of our staff work non-standard working hours. 
• Our benefits include minimum 5% employer pension contribution (3% employee contribution), life cover, organisational sick pay, family friendly pay and leave schemes; 26-day basic annual leave entitlement with incremental increase depending on length of service, opportunities for learning and development, a comprehensive Employee Assistance Programme (EAP) and retail discounts platform. 
• Please read through the Information for Candidates document for further information about working at Elrha including information about Our Values, Strategy, Benefits and Salaries. 

Note for applicants: 

• Candidates must have the independent right to work in UK, and be resident in the UK, at the time of appointment as we are unable to support visa sponsorship for this role. 
• Please read through the job description for a detailed list of requirements and ensure you complete the personal statement to explain how you feel you meet the requirements of the role and why you feel this is next career move for you. Applications without this information will not be shortlisted. 
• Elrha is an independent subsidiary of SCUK and benefits from some SCUK systems and processes. 
• We reserve the right to close the advert early should we receive a very high volume of applications. 
• We do not use recruitment agencies. 

Closing date:3rd of June 

Interview dates:16th and 17th of June 

About Us
The National Landscapes Association represents and supports the UK’s National Landscapes (Areas of Outstanding Natural Beauty) – places where we want nature and people to flourish together. These living, protected landscapes are vital to the UK’s nature recovery, climate resilience, sustainable farming and wellbeing.

We work collaboratively and inclusively to ensure these treasured places are protected, restored, and accessible to all. Our policy work is central to this mission – and we’re looking for a proficient and motivated individual to help shape and drive it forward.

About the Role

You’ll be motivated by working to help National Landscapes, along with the other protected landscapes, be the backbone of nature recovery within the UK through national commitments such as the Protected Landscapes Targets and Outcomes Framework and 30by30. With experience of working in the environmental or social sectors, you’ll be skilled at using evidence and knowledge when building positive relationships and supporting our partners in using resources effectively.

Based within the National Landscapes Association, you will work closely with colleagues from across Association, the individual National Landscapes and the Protected Landscapes Partnership.

Key Responsibilities

• Working with individual National Landscapes, develop a framework for a Vision of Nature in 2050 in the National Landscapes
• Support work on a standardised framework for valuing natural capital across the protected landscapes
• Maintain and update the National Landscape Association GIS system
• Support Big Chalk in developing a spatial prioritisation tool and potentially sitting on the panel for reviewing applications to the Big Chalk Nature Recovery Fund
• Contribute to the development of the National Landscapes Association as the leading voice on protected and designated landscapes in the UK

See the role description for more information.

Why Join Us?
At the National Landscapes Association, you’ll be part of a passionate and forward-thinking team making a meaningful impact. You’ll gain exposure to a wide range of high-profile policy issues, work alongside experts across the UK, and help shape the future of our most valued landscapes.

How to Apply
To apply, please attach a CV and a covering letter (maximum two pages) outlining how you meet the criteria in the person specification included in the role description.