30 Head of information systems jobs in Oxford, Oxfordshire
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The National Biodiversity Network Trust is the UK charity dedicated to making biodiversity data accessible and useful. We co-ordinate the National Biodiversity Network, develop the NBN Atlas, support iNaturalistUK and are developing the NBN Record Manager. Our work connects biological recording, digital infrastructure and better decisions for nature across the UK.
Our vision is Nature thriving everywhere, in all its diversity.
Our mission is Making data work for nature.
We are looking for an experienced leader to undertake a newly-created Head of Data & Digital role reporting to the Chief Executive Officer on a full-time fixed-term contract of 24 months.
Purpose of Job
- Lead the NBN Trust’s data and digital function, providing strategic and functional leadership across the NBN Atlas, related digital products and services, and the Trust’s wider data and digital portfolio.
- Line manages the Trust’s data and technical team managers, ensuring clear priorities, strong performance, proportionate governance, and effective delivery across business as usual, funded projects, and strategic development.
- Ensure the Trust’s data and digital work is led in a way that is inclusive, accessible, and supportive of a diverse range of staff, partners, and users.
- Deliver the Trust’s 2-year National Lottery Heritage Fund’s organisational sustainability project, “Building a Sustainable Future for the UK’s Biodiversity Data Heritage”, including the development and testing of value-added data and digital services, hosted products, and support offers that strengthen financial resilience without compromising the Trust’s public good role.
- Support the strategic direction, stewardship, and future sustainability of the NBN Atlas, related digital products and services, and the Trust’s wider technical delivery, ensuring that risks, opportunities, and investment choices are well managed.
- Play an active role in the NBN Trust’s Executive Team, contributing to organisational planning, funding development, cross Trust collaboration, and external engagement where this supports delivery and the Trust’s wider strategic objectives.
- The role provides strategic and functional leadership across the Trust’s data and digital work, working closely with the Principal Software Engineer as the Trust’s senior software engineering lead.
Main Responsibilities
Strategic Leadership and Function Management
· Lead the Trust’s data and digital function, aligning work with organisational priorities, the NBN Atlas strategy, and the wider Operating Plan.
· Provide strategic advice to the CEO and senior colleagues on delivery priorities, service development, digital risk, technical resilience, and future investment needs.
· Translate complex technical, delivery, and service development issues into clear options, trade-offs, and recommendations for the CEO, Executive Team, Board, and relevant committees.
· Lead, line manage, and develop the Trust’s data and technical managers, and relevant technical project staff, ensuring clear objectives, strong management practice, accountability, wellbeing support, and effective performance management.
· Build leadership capacity within the function, supporting managers to develop their teams, handle performance issues well, and contribute positively to the Trust’s culture and ways of working.
· Assess capacity, sequencing, and resource pressures across the data and digital portfolio, working with team managers to identify priorities, trade-offs, and resourcing needs and advise the CEO accordingly.
· Work across the Trust to improve prioritisation, sequencing, decision making, and resource allocation across data and digital activity.
· Champion inclusive leadership and equality, diversity and inclusion in team management, service design, recruitment, and ways of working, helping ensure the Trust’s data and digital function is accessible, supportive, and well-led.
Data Infrastructure, Services, and Innovation
· Provide strategic leadership for the stewardship, prioritisation, development, and continuous improvement of the NBN Atlas and related data and digital products and services, working with the relevant data, technical, and programme leads.
· Ensure data and digital activity support the long-term accessibility, usability, quality, and public value of biodiversity records and related digital services.
· Lead diagnostic work, market testing, and service development to identify viable value-added data and digital offers, working with relevant data, technical, programme, and commercial colleagues to shape propositions.
· Oversee the selection, development, and testing of pilot services, hosted products, training, or support offers, working with the relevant delivery leads and refining propositions in light of evidence, demand, legal advice, licensing constraints, and delivery capacity.
Governance, Risk and Project Delivery
· Lead delivery of the organisational resilience project within agreed scope, time, and budget, with support from colleagues and external consultants as required.
· Ensure major data and digital programmes have proportionate project governance, reporting, stakeholder, and advisory arrangements in place, working with relevant programme and project leads and identifying additional project support where required.
· Commission and manage consultants and contractors, ensuring briefs are clear, outputs are practical, and learning is embedded in delivery, working with relevant technical or data leads where specialist assessment or oversight is required.
· Act as the senior staff lead for the Data and Technology Committee, working in partnership with its Trustee Chair and relevant data and technical leads to support effective oversight of the Trust’s data and digital infrastructure, strategic development, risk, and associated governance.
· Oversee function-level risks relating to data and digital resilience, data governance, licensing, delivery capacity, and service sustainability, working with the relevant technical and data leads to ensure specialist risks are identified, managed, and escalated appropriately.
· Balance governance, assurance, and innovation so that data and digital systems support delivery, resilience, and public value without creating unnecessary burden.
· Work with finance and programme colleagues to ensure accurate budgeting, reporting, monitoring, and evidence of impact.
Partnerships, Income Development and External Engagement
· Build and manage relationships with key partners, data providers, heritage and conservation organisations, public bodies, consultancies, funders, and prospective service users.
· Help shape and test future income opportunities, including service offers, hosted portals, training, funded programmes, and strategic partnerships.
· Develop and support fundable and deliverable future propositions arising from the work, ensuring the Trust is better positioned for long term resilience.
· Act as the Trust’s UK Node Manager for GBIF, leading relationships, coordination, and representation linked to the UK Node function, and ensuring this role supports the Trust’s wider strategic, technical, and partnership objectives.
· Represent the Trust externally on biodiversity data infrastructure, digital leadership, service development, standards, and innovation, working alongside relevant technical and data leads where specialist expertise is required
Trust Wide Contribution
· Play an active role in the Executive Team, contributing to organisational planning, business improvement, and wider strategic discussions.
· Keep the wider NBN Trust team up to date with, and involved in, relevant data and digital activity as appropriate.
· Contribute to Trust wide initiatives, events, business planning, and other activities as needed.
· Share ideas, lessons learned, and opportunities openly to improve organisational performance.
General Responsibilities
- Attend any required learning and development opportunities.
- Collaborate effectively with other departments.
- Contribute to a respectful and inclusive working environment.
- Ensure commitment to continuous professional development.
- Follow organisational policies including Health & Safety, Cybersecurity, IT, Finance, and EDI.
The ability to travel occasionally is required, including international travel. Candidates must also be based in and have the right to work in the UK, and be able to work effectively from home.
These are the criteria we will be looking for in your application. If you don't meet all of them in full, but can offer something else that would help you excel in the role, we'd still encourage you to apply.
Essential Experience and Qualities
· Strong leadership experience in data, digital, technical, product, or programme roles, ideally with responsibility for teams, delivery, and strategic planning.
· Ability to operate at both strategic and practical levels, moving between organisational leadership, service design, risk management, and delivery oversight.
· Experience of commissioning and managing consultants, contractors, or specialist external support to deliver clear and practical outputs.
· Experience of developing partnerships, shaping propositions, or securing income through funded programmes, service offers, or strategic collaboration.
· Good judgement, with the ability to assess trade-offs, challenge assumptions, and make proportionate decisions in a resource-constrained environment.
· Strong communication and relationship management skills, including confidence with senior stakeholders, funders, partners, and technical specialists.
· Knowledge of biodiversity data infrastructure, environmental data, heritage data, or closely related fields would be beneficial, but is not essential if the candidate can learn quickly and lead credibly.
· Experience of working with Boards, committees, or governance groups, including presenting complex issues clearly and supporting effective decision-making.
The client requests no contact from agencies or media sales.
Context and Background
The Public Engagement team is responsible for developing and delivering the strategy that will drive significant, long-term income growth by inspiring and engaging public audiences to support the work of the NSPCC.
This is achieved through integrated, audience-led, multi-channel marketing and fundraising activity, including individual giving, mass participation and public campaigns that generate sustainable funding aligned to the NSPCC's strategic priorities.
Alongside income generation, the team plays a vital role in increasing public understanding of abuse and neglect and building advocacy for children.
The team fosters a high-performing, results-driven culture that values collaboration, innovation and integration. By focusing on excellent supporter relationship management and purposeful engagement, it delivers long-term, sustainable impact to support the NSPCC's mission.
The Direct Fundraising team plays a critical role in acquiring and engaging supporters through face-to-face and telephone fundraising channels, ensuring activity is supporter-centred, compliant and aligned with best practice across the fundraising sector.
We are looking for an organised, proactive and collaborative individual to join the team and help deliver high-quality fundraising campaigns that generate sustainable income and positive supporter experiences.
Job purpose
Reporting to the Associate Head of Direct Fundraising, the Direct Fundraising Fundraiser will support the delivery, monitoring and optimisation of face-to-face and telephone fundraising activity that recruits and engages supporters across the UK.
The role will work closely with internal teams and external agency partners to ensure campaigns are delivered effectively, compliantly and in line with organisational objectives, while providing an excellent supporter experience and protecting the NSPCC's reputation.
Key responsibilities include:
- Support the planning, delivery and optimisation of face-to-face fundraising campaigns.
- Monitor campaign performance, income and expenditure, providing accurate reporting and insight to support decision making.
- Work closely with agency partners to ensure fundraising activity reflects NSPCC values, fundraising regulations and best practice.
- Support campaign compliance through activities such as mystery shopping, call listening and monitoring against agreed standards.
- Assist with supplier and campaign management processes, including campaign setup, purchase orders, invoices and budget tracking.
- Help develop and maintain effective processes, guidance and documentation to support campaign delivery and compliance.
- Work collaboratively with colleagues across Engagement and Fundraising, Supporter Experience, Finance, Compliance, Insight and other NSPCC teams to maximise supporter engagement and income.
- Maintain awareness of developments in the fundraising sector, including changes to legislation, regulation and best practice.
- Champion a supporter-centric approach in all aspects of campaign planning and delivery.
Key relationships – Internal
- Reporting to the Associate Head of Direct Fundraising.
- Member of the Direct Fundraising team within the Engagement Delivery, Public Engagement Directorate.
- Works closely with colleagues across Engagement and Fundraising, including Audience Strategy, Engagement Delivery, Supporter Experience, Insight and Digital Engagement teams.
- Collaborates with Finance and Compliance teams to support budget management, governance and regulatory compliance.
- Engages with colleagues across NSPCC services and functions to maximise opportunities for supporter engagement and income generation.
Key relationships – External
· Direct Fundraising agency partners delivering face-to-face and telephone fundraising programmes.
- External suppliers supporting campaign delivery, compliance monitoring and supporter engagement activity.
- Charity sector peers and professional networks to share learning and remain informed of sector developments and best practice.
Main duties and responsibilities
Campaign Delivery and Performance
- Support the planning and delivery of face-to-face fundraising campaigns in line with agreed objectives, budgets and timelines.
- Monitor campaign performance, income and key performance indicators, identifying trends, risks and opportunities.
- Produce accurate reporting and analysis to support campaign decision making and continuous improvement.
- Support campaign setup and implementation, working with internal teams and external partners to ensure successful delivery.
Compliance and Supporter Experience
- Help ensure fundraising activity complies with legislation, regulations, Codes of Fundraising Practice and NSPCC policies.
- Coordinate and undertake compliance monitoring activities, including mystery shopping, call listening and quality assurance reviews.
- Work with agency partners and internal stakeholders to identify and implement improvements arising from compliance reviews.
- Promote excellent supporter experiences across all fundraising activity and maintain a strong focus on safeguarding and ethical fundraising practices.
Supplier and Financial Management
- Build and maintain effective working relationships with agency partners and suppliers.
- Support financial administration processes, including purchase orders, invoice approvals and expenditure tracking.
- Assist with budget monitoring and reforecasting activity where required.
- Ensure accurate records and documentation are maintained.
Collaboration and Continuous Improvement
- Work collaboratively across teams to maximise fundraising performance, supporter engagement and organisational impact.
- Contribute to projects and initiatives that support wider Public Engagement objectives.
- Maintain knowledge of fundraising trends, innovations and sector developments, identifying opportunities to improve performance and supporter experience.
- Undertake other duties as required by the Associate Head of Direct Fundraising.
Responsibilities for all staff within the Engagement and Fundraising Directorate
- To actively participate in regular team and department meetings, contributing to discussions and decisions that support the NSPCC's strategic objectives.
- To behave at all times in a manner consistent with the NSPCC's values.
- To ensure data held within relevant systems is accurate, current and reliable.
- To maintain an awareness of own and others' Health and Safety and comply with NSPCC policies and procedures.
- To work in a manner that promotes equality, diversity, inclusion and belonging.
- To support a culture of continuous learning, collaboration and improvement.
- A commitment to safeguard and promote the welfare of children, young people and adults at risk.
Person Specification
- Experience supporting the delivery of fundraising, marketing or supporter engagement campaigns, ideally within a charity or customer-focused environment.
- Strong written and verbal communication skills, with the ability to present complex information clearly and appropriately for different audiences.
- Ability to analyse and interpret data, identify trends and opportunities, and present findings in a clear and meaningful way.
- Experience working with budgets, financial information and performance reporting, with strong numerical skills and attention to detail.
- Highly organised with the ability to manage multiple priorities, meet deadlines and work effectively in a fast-paced environment.
- Strong relationship management skills, with the ability to build productive working relationships with internal stakeholders, external suppliers and agency partners.
- Experience using Microsoft Office applications, particularly Excel, alongside other business systems and databases.
- Understanding of, or willingness to learn, fundraising regulations, compliance requirements and sector best practice.
- Commitment to delivering excellent supporter experiences and protecting organisational reputation with a personal commitment to the NSPCC’s mission and values to do so.
- Willingness to travel within the UK to support compliance monitoring activities, including mystery shopping and agency visits where required.
Safer Recruitment
As an organisation, we are committed to creating and fostering a culture that promotes safeguarding and the welfare of all children and adults at risk.
Our safer recruitment practices support this by ensuring that there is a consistent and thorough process of obtaining, collating, analysing and evaluating information from and about candidates to ensure that all persons appointed are suitable to work with our children and adults.
The recruitment and selection of our people will be conducted in a professional, timely and responsive manner and in compliance with current employment legislation, and relevant safeguarding legislation and statutory guidance.
Our principles:
· Always seek to recruit the best candidate for the role based on merit including their skills, experience, motivation and competencies. Our robust recruitment and selection process should ensure the identification of the person best suited to the role and the organisation.
· Committed to diversity and equality of opportunity and will interview all applicants (internal and external) who self-declare at application as having a disability and who meet the minimum requirements in the person specification of the vacancy they are applying for.
· We will make reasonable adjustments at all stages of the recruitment process in order to enable successful candidates who declare disabilities to start working or volunteering their time with us.
· Any current member of staff or volunteer who wishes to apply for vacancies and is suitably qualified will be considered and addressed fairly and objectively based on their merit.
· As an organisation committed to safeguarding, we will ensure all under 18’s joining the organisation will have ongoing risk assessments to ensure their role and activities are safe and appropriate.
· All documentation relating to candidates will be treated confidentially in accordance with the GDPR legislation.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Fixed Term Contract until 31 August 2027
We are looking for a motivated and detail-oriented Data and CRM Administrator to support the management and quality of data across our programmes and operations, using our suite of Zoho resources.
This role is ideal for someone at the beginning of their data career who is keen to develop their skills in data management, reporting and CRM administration within a purpose-driven organisation.
This role is 15 hours per week. You will be working from home with the expectation of occasional travel for in-person meetings with your manager or for organisation-wide team days (which are in London - considered commutable travel).
Responsibilities
- Supporting the Impact and Data Lead with data quality and CRM support
- Administrative tasks such as supporting the wider TTF team with guidance documents, utilising the CRM and its functions across programmes, finance, outreach and marketing
- System improvements
- Reporting and analysis
Please read the full job description before applying for this role.
Annual leave: 28 days + Bank Holidays (pro-rata)
Interviews will be held w/c 5 October 2026.
Applicants need to be based in the UK and have the right to work in the UK.
Applications without full CV history included start and finish dates will not be considered. Please include the reasons for any gaps on your CV.
Talent is everywhere, opportunity is not. The Talent Foundry, a UK education charity, bridges this gap and improves social mobility for young people.



The client requests no contact from agencies or media sales.
Please note: this role can be worked either hybrid working in London (minimum 4 days per month in the office) or Homebased.
Independent Age isthe national charity working towards ending financial hardship in later life.
Our Helpline and expert advisers offer free information and advice to older people without enough money to live on, while our external training equips professionals with the information they need to support older people on low incomes. Through our grants programme, we fund and support hundreds of local charities working with older people across the UK. We use the knowledge and insight gained from our support services and partnerships to highlight the issues experienced by older people in povertyand campaign for change.
We believe no one should face financial hardship in later life. We would love to find individuals from all walks of life and diverse backgrounds to join us on this journey.
Responsibilities and Person Specification:
This is an exciting opportunity to lead the delivery and ongoing evolution of our ambitious Trusts and Foundations fundraising strategy, securing transformational five- and six-figure grants that will drive our long-term impact and growth.
We're looking for an exceptional relationship-builder and communicator with a proven track record of securing five- and six-figure grants from Trusts and Foundations. You'll be confident translating complex data into compelling funding propositions and using your outstanding written, verbal and presentation skills to inspire support for our mission.
For full details on the role and requirements, please review the job description and person specification. If your experience doesn’t align perfectly with all of the criteria in the person specification but you do meet most of them and are excited about the role, we encourage you to apply anyway.
This is a full-time role, 35 hours per week, which you can choose to work over five days or a 9-day fortnight. We also are open to this role being worked on a part-time basis on a minimum of 28 hours per week.
What it’s like to work at Independent Age:
We celebrate diversity at Independent Age and champion the differences that make each of us unique. We actively support and encourage people from a variety of backgrounds, experiences and skill sets to join us and help shape what we do. We aim to attract and retain a wide range of talent and create an environment where everyone can feel safe, protected, welcome and included.
We offer great benefits including 28 days annual leave plus public holidays, a generous pension scheme with life assurance, and fantastic learning and development opportunities. We also offer a number of enhanced leave provisions and benefits.
We know that a good work life balance helps us perform at our best and supports wellbeing. Flexible working hours and hybrid working is standard for all (those contracted to work in the office are required to attend the office a minimum of 4 days per month). But if you need a different form of flexibility, we are always happy to talk flexible working.
With an employee engagement score of 98%, colleagues say Independent Age is a great place to work. You can find out more about what it’s like to work for us on the Careers Page of our website.
Application Process:
To apply, please visit our website to submit a CV and a Supporting Statement, detailing how your skills and experience meet the criteria within the Job Description and Person Specification.
We are committed to ensuring our recruitment process is inclusive and accessible to all. If you require any specific arrangements or adjustments to enable you to fully participate in the recruitment process, such as having the job description in a larger text format or to apply in an alternative format, please get in touch with us via the email address on the ‘Contact Us’ page on our jobs site.
To support our commitment to equity, diversity and inclusion our hiring managers use anonymous shortlisting. Please don’t include your name, photo, or any information that could indicate your gender or age in your CV and supporting statement, and don’t include your name in the title of any documents that you upload. However, please do include all dates of employment.
Independent Age is committed to safeguarding and follows Safer Recruitment practices to ensure we are safeguarding those we work with. We therefore ask that you supply your full work history with explanations for any gaps in the application documents you submit and, if offered the post, we will require a minimum of two employment references including your current or most recent employer. A Basic DBS check will be carried out for the successful candidate
Closing Date: Sunday, 4 October 11:59pm
Interview Dates: First-round interviews will take place on Tuesday, 13 October (remote); second-round interviews will take place on the Tuesday, 20 October (in-person in our London office)
Independent Age is the national charity focused on improving the lives of people facing financial hardship in later life.


The client requests no contact from agencies or media sales.
Remote/London (must be able to attend the London office at least twice per month if remote working)
Permanent | Part-time (4 days / 28 hours per week)
£44,358 (London-based) / £39,587 (non-London-based) FTE + excellent benefits
Join our Research & Outcomes team at the Royal College of Speech and Language Therapists (RCSLT) and help shape the future of speech and language therapy. You’ll plan, deliver and evaluate projects that strengthen research capacity, capability and culture across the profession, champion evidence-based practice, and support members in making the most of outcomes, health informatics and data.
Who we are
The RCSLT is the professional body for speech and language therapists across the UK. The RCSLT has over 24,000 members and employs around 65 staff predominately based in a London office. The RCSLT also has offices in Belfast, Edinburgh, and Cardiff.
Our mission is to improve the lives of people with communication and swallowing needs by facilitating and promoting research, producing guidance, holding events, and influencing government. We aim to promote better education and training for speech and language therapists and provide information to our members and the public about speech and language therapy.
The role
As a Research & Outcomes Officer, you’ll play a key role in shaping and delivering the RCSLT’s research and outcomes work, helping to strengthen research culture, champion evidence-based practice and support the profession to make better use of evidence and data.
You’ll take operational responsibility for a varied portfolio of projects and initiatives, from research priority setting and engagement, to collecting and analysing data, supporting evidence synthesis and monitoring impact. You’ll also help bring this work to life through engaging communications across RCSLT research channels, as well as presentations, webinars, conferences and events.
Working closely with RCSLT members, colleagues and external stakeholders, you’ll provide expert, evidence-based advice on research, outcomes, clinical and professional issues, while responding to enquiries and supporting teams across the organisation to identify, understand and apply research evidence.
This is an exciting opportunity for someone who enjoys combining research, project delivery, data, communication and stakeholder engagement, and who wants to make a tangible difference to the future of speech and language therapy.
What we are looking for
We’re looking for a qualified Speech and Language Therapist and current RCSLT member with strong clinical and professional knowledge and a passion for research and evidence-based practice. You’ll have experience of literature searching, critical appraisal and evidence synthesis, alongside knowledge of research, evaluation, outcome measures and data analysis.
You’ll be confident turning complex evidence and data into clear, accessible insights and communicating these effectively to a range of audiences.
You’ll be highly organised, analytical and adaptable, with the ability to manage multiple projects and competing priorities. A collaborative approach is essential, as you’ll work with members, colleagues and external stakeholders to provide expert guidance and support. Above all, you’ll be committed to using research and evidence to improve practice and outcomes, championing equality, diversity and inclusion, and contributing positively to the RCSLT’s aims and values.
What we can offer you
- A competitive starting salary
- Generous annual leave entitlement
- Excellent staff training and development opportunities
- Supportive and flexible working environment including, hybrid working arrangements
- Generous Pension scheme
- Life insurance cover
- Season Ticket Loan scheme
- Eye care voucher scheme
- Family friendly employer including enhanced maternity and paternity leave
- Cycle to Work scheme
- Access to an Employee Assistance Programme and more!
How to apply
For more information and to apply, please visit our careers portal.
Closing date: 9.00am on Monday, 19 October 2026.
Interview date: w/c Monday 2 November 2026 (held virtually).
There may be a task that will be needed to be completed as part of the interview process.
We are committed to a fair, transparent, and inclusive recruitment process. All applications are handled with strict confidentiality to protect your privacy and encourage openness throughout the process.
The RCSLT is committed to fostering an inclusive and equitable workplace where everyone feels valued and a sense of belonging. We aim to embed equity, diversity, and belonging practices throughout our recruitment and selection procedures. We strive to ensure everyone is valued equally for their contribution, experience, knowledge, and skills. We welcome applications from candidates of all different backgrounds.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Action for Pulmonary Fibrosis
Action for Pulmonary Fibrosis is a UK charity. We bring people together to drive change so that everyone affected by pulmonary fibrosis can live well for longer.
We provide support, information and education, raise awareness, campaign for better diagnosis and care, and invest in research. Our strategy, For Every Breath, Every Journey, Every Future, is shaped by lived experience and supported by stronger organisational foundations and sustainable income.
The role
Reporting directly to the Chief Executive, you will lead APF's communications, marketing and engagement function. You will turn organisational priorities into an integrated plan, set clear standards and measures, advise senior leaders and ensure that marketing, media, content, digital and internal communications work together.
You will lead three managers: the Senior Marketing and Communications Manager, the Press, PR and Stories Manager, and the Communications Operations and Engagement Manager. The Digital Marketing Coordinator will report to the Senior Marketing and Communications Manager. This structure gives you the scope to shape the whole function while delegating specialist delivery clearly.
Your early work will include establishing the team operating model and annual plan, moving PF Together to quarterly publication, strengthening email marketing, leading a complete website content rewrite, creating clearer supporter journeys and building a proactive media and story pipeline. You will also work closely with fundraising so that strong propositions and campaigns reach the right audiences and contribute to acquisition, retention and income growth.
The role will lead APF's approach to communications data, performance reporting and responsible use of AI and connected systems. Human judgement, data protection and information security will remain central to how these tools are used.
Please submit your CV and cover letter via Charity Job.
First stage interviews will take place virtually on Friday 9th October 2026
Second stage interviews will take place in person at our Peterborough office on Thursday 15th October 2026
Action for Pulmonary Fibrosis (APF) is a national charity dedicated to improving the lives of individuals and families affected by pulmonary fibrosis.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Independent Publishers Guild is the charitable membership organisation for independent publishers. For more than 60 years we have connected the UK's thriving community of independent publishers and their partners via conferences, events,
training, mentoring, awards, information, collective stands at book fairs and much more.
Head of Finance and Operations, and Company Secretary
Purpose of the Role
The Head of Finance and Operations will be responsible for the financial integrity of the Independent Publishers Guild. They will provide financial and operational input to support the Chief Executive and Trustees’ strategic decisions. The role will include that of Company Secretary.
Duties
Finance
- Assist the IPG Chief Executive and Trustees in developing organisation growth strategies
- Responsible for the IPG budget and financial planning. Review and ensure adherence to the budgets for each functional area within the organisation
- Interpret financial information and provide updates and information as needed
- Ensure best practice to minimise financial risk and ensure that the company's financial practices are in line with statutory regulations and legislation
- Calculate and pay monthly salaries through Xero
- Deal with PAYE/NI and pay HMRC monthly
- Reconcile all bank accounts on at least a monthly basis
- Download sales invoice information from the IPG CRM (iMIS) and post into Xero
- Reconcile credit card transactions
- Reconcile sales figures between the IPG CRM (iMIS) and Xero
- Reconcile all bank accounts on at least a monthly basis
- Administer Company Pension Schemes
- Administer Childcare Voucher Scheme
- Prepare end of year returns, Class 1A return, P60s etc
- Work with the auditing firm to ensure financial monitoring excellence and the unqualified audit report is submitted as part of the annual reports
- Work with the VAT advisor and Corporation Tax advisor
- Monitor cash-flow, bank accounts, investments, and other financial transactions
- Post all Purchase Invoices to Xero, pay all Invoices
- Prepare monthly management accounts and ensure that the company’s statutory tax and reporting requirements are met on time
Operations
- Develop and maintain all necessary systems and procedures to ensure effective and efficient financial management within the company
- Create and maintain relationships with service providers and contractors, including banking institutions and investment companies
- Responsible for purchase and disposal of fixed assets for the organisation
- Liaise with BT re phone/broadband contracts
- Oversight of the Company’s HR record keeping
Company Secretary
- Provide a Company Secretarial function, including ensuring that all records are kept up to date at Companies House and the Charity Commission
- Liaise with the Charity Commission and Solicitors to ensure compliance
- Attend Board Meetings
- Attend AGM and present Accounts
Other
- Any other activities required by the Chief Executive and Trustees
- Experience of working for a charity desirable
- Accounting qualifications required (ACCA/ACA/CIMA/ICAS)
- This is a part-time, remote role – approx. one day a week
The Independent Publishers Guild is the charitable membership organisation for independent publishers.
The client requests no contact from agencies or media sales.
Prospectus is pleased to be collaborating with a UK charity founded by families who lost loved ones to gambling-related suicide to recruit for a Head of Operations to join them on permanent contract to start ASAP. The charity operates as a fully remote working organisation however there will be some UK travel
As Head of Operations you will help shape and deliver organisational strategy, embed values and lived experience-led approach, and ensure the organisation remains responsive to emerging opportunities and challenges. The role includes working closely with and supporting wider Heads of Service, coordination between cross team working, and accountability for organisational infrastructure delivery. The postholder will ensure robust compliance and operational systems are in place to support effective delivery across the charity alongside supporting sound HR practice. As a key member of the senior leadership team, you will also be accountable for cross-organisational projects to deliver systems improvements.
The successful candidate will bring significant experience of managing an operations function within a UK charity or not-for-profit organisation and will have experience of supporting an organisation through growth and change. You will bring excellent people management and relationship building skills, with the ability to influence and build consensus across teams and at senior level. You will have significant experience of embedding new processes and systems to support an efficient and effective organisation. In addition you will have a strong empathy for the mission and have a drive and determination to build core organisational strength.
For details on how to apply please click through to the job link on the Prospectus website. If you have any further questions or would like to know more about this opportunity please contact Steven Fraser from Prospectus.
As a specialist Recruitment Practice Prospectus is committed to building inclusive and diverse organisations, and welcome applications from all sections of the community. Prospectus invest in your journey as a candidate and are committed to supporting you in your application.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you an organised, detail-oriented professional with a passion for serving others through excellence in payroll and HR?
We are seeking a Payroll & HR Assistant to support our vital back-office functions, ensuring all employees are paid accurately and on time. This is a great opportunity to contribute to a mission-driven organisation that combines professional standards with a heart for faith-based service.
We are a growing charity that values and invests in our people. We believe in developing our employees and actively support career progression. You’ll join a team where your contributions are recognised, your development matters, and where you can grow professionally while helping us fulfil our mission.
As a Payroll & HR Assistant, you’ll play a crucial role in processing monthly payroll for over 700 staff, responding to pay queries, and supporting recruitment and HR administration.
If you have experience in payroll, a working knowledge of HR processes, and a desire to make a real difference, we’d love to hear from you.
Responsibilities:
- Accurately process monthly payroll using Sage Payroll for all care homes and schemes.
- Ensure all statutory and voluntary deductions are correctly applied.
- Handle queries from staff and managers regarding pay and benefits.
- Support recruitment processes and general HR administration.
- Ensure compliance with HMRC, pension providers, and payroll-related legislation.
- Assist in annual payroll processes, including year-end and P11D submissions.
- Play a key role in keeping internal systems up to date and in line with best practice.
- Regularly attend Head Office prayer times.
- Support the HR team, especially in matters related to the organisation's objective of advancing the Christian faith—such as advising managers or supporting recruitment for roles that require the post holder to be a practising Christian under an Occupational Requirement.
Skills/Experience:
- At least 1 year of payroll experience, including PAYE knowledge.
- Familiarity with Sage Payroll (or similar system).
- Strong organisational and time management skills.
- High attention to detail and data accuracy.
- Strong communication and interpersonal skills.
- Comfortable using Microsoft Word, Excel, and Outlook.
- Able to work independently and as part of a team.
- Creative thinker and problem-solver.
This role has an Occupational Requirement to be filled by a Christian under the provisions of the Equality Act (2010)
Hours:
Full-time, 35 hours per week
Benefits:
- Remote/hybrid working (Head Office: Tower Bridge, London)
- 5 weeks’ paid holiday per year, plus bank and public holidays
- Pension scheme
- Ongoing training and support
- Team events
- Medicash
- Perkbox – including an Employee Assistance Programme
- Care Friends referral scheme
- Long-service and birthday rewards
— What our staff say about us: …“It is a friendly and welcoming place to work” … —
Pilgrims’ Friend Society is a registered charity. Our Christian ethos is central to everything we plan and do. We are committed to having a diverse senior management team and we encourage applications from disabled and Black, Asian, and Minority Ethnic candidates, as these groups are underrepresented on our senior management team at present.
Head of Finance and Operations
We are seeking an experienced finance and operations professional to provide strategic leadership within a growing environmental charity.
Salary: £60,000 FTE, £48,000 actual
Location: Home-based, UK, with some travel to London and occasional UK travel
Hours: 28 hours per week, four days
Contract: Permanent
Closing date: 23:59, Sunday 4 October
Interviews: First round on 13 & 14 October; Second round 16 October
About the role
This is a broad and influential senior leadership role covering finance, governance, operations, people and organisational development.
Working closely with the Executive Director, Senior Leadership Team and Board of Trustees, you will ensure the charity has the financial insight, effective systems and strong infrastructure needed to deliver its ambitions. You will also deputise for the Executive Director occasionally and provide line management for support functions.
Key responsibilities include:
- Leading financial operations, controls, budgeting, cash flow forecasting and management reporting
- Producing statutory accounts and managing the annual audit
- Monitoring restricted, designated and unrestricted funds
- Supporting the Board and Finance Committee with clear reporting, papers and effective governance
- Overseeing organisational risk, compliance, data protection, cyber security, insurance and business continuity
- Improving HR, IT, CRM, digital and operational systems
- Leading the responsible adoption of digital tools, automation and AI
- Coordinating organisational workplans and monitoring delivery against strategic priorities
- Overseeing recruitment, onboarding, employment processes and staff development
- Supporting an inclusive, collaborative and high-performing remote working culture
About you
You will be a qualified ACA, ACCA, CIMA or AAT accountant with at least seven years’ experience in finance and operations management, ideally within a charity or similarly values-led organisation.
You will also bring:
- Experience across HR, IT, risk, data protection and health and safety
- Strong financial planning, reporting and analytical skills
- Knowledge of accounting software, spreadsheets and CRM systems
- Experience managing and developing people
- Strategic thinking and proven project management skills
- Confidence working with trustees and producing board-level reports
- An understanding of how organisational systems support small, remote teams
- Excellent interpersonal skills and a collaborative, self-directed approach
Knowledge of charity governance, philanthropy, Salesforce, Xero or digital transformation would be advantageous. An interest in environmental issues and improving the planet for future generations is also welcomed.
About the organisation
You will join a UK environmental charity working to strengthen philanthropy and increase its impact in response to the climate and nature emergency.
The organisation supports a significant network of funders, advisers and fundraisers by sharing research and expertise, building relationships and encouraging greater investment in environmental causes.
It is a fully remote organisation with a culture founded on kindness, trust, inclusion and mutual respect. Benefits include flexible working, a 7% employer pension contribution, learning and development opportunities, and additional discretionary closure between Christmas and New Year.
Applications are encouraged from people who may not meet every element of the person specification. Adjustments can be made to support an accessible and inclusive recruitment process.
Other roles you may have experience of could include; Finance Director, Director of Finance and Operations, Head of Finance, Head of Operations, Chief Operating Officer, Charity Finance Director, Head of Resources or Director of Resources.
Please note this role is advertised by the recruitment agency acting for the client, NFP People.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
At One YMCA, we work alongside young people to help them develop confidence, skills, resilience, and positive futures. We are looking for an inspiring, experienced and motivated Youth Work Manager to lead and develop our local youth work provision, ensuring that high-quality, impactful services reach young people across our communities.
This is an exciting opportunity to play a key role in delivering our Youth Work Strategy, managing a dedicated team, driving quality and developing services that make a real difference in the lives of young people.
About the role:
Reporting to the Head of Youth Work, you will take operational responsibility for the delivery, development, monitoring, and quality assurance of our youth work services. You will lead and support Youth Work Coordinators and wider youth work staff, ensuring services are safe, effective, youth-centred, and aligned with One YMCA's strategic priorities.
Key responsibilities include:
- Leading the development and delivery of youth work programmes, specialist support services, mentoring initiatives, life skills courses, and large-scale youth events.
- Managing and supporting staff through recruitment, induction, supervision, training, and performance development.
- Monitoring contract performance, outcomes, impact data, and key performance indicators to demonstrate the difference our services make.
- Building strong relationships with schools, local authorities, partner agencies, and community stakeholders.
- Leading quality assurance, compliance, safeguarding, and continuous improvement across the service.
- Acting as Designated Safeguarding Lead and participating in the safeguarding on-call rota.
- Working with young people and teams to ensure youth voice is at the heart of everything we do.
We're looking for someone who combines strong operational leadership, experience in managing contractual compliance, with a genuine commitment to young people.
You will bring:
- Significant experience delivering and managing youth work programmes, projects, or contracts.
- A strong understanding of issues affecting young people's lives and a passion for helping them achieve positive outcomes.
- Experience leading, motivating, and developing staff teams.
- Excellent communication, relationship-building, and partnership-working skills.
- The ability to analyse data, monitor impact, and use insight to improve services.
- A youth work or related community-focused qualification at degree level, or significant equivalent experience.
- A full UK driving licence and access to a vehicle for work purposes.
Location: Home-based role but with regular travel to YMCA youth work delivery sites across Hertfordshire and Bedfordshire, as well as to support the broader youth work within One YMCA.
Driving licence and access to a car is essential for this role.
If you are an experienced youth work leader ready for your next challenge, we would love to hear from you!
Important: Please include a supporting statement with your application/CV.
We do not provide visa sponsorship; you must be eligible to work in the UK. You must reside in the UK for the duration of your employment and provide Right to Work evidence.
As some of our roles involve working with vulnerable members of society, this position may require a Basic or Enhanced Criminal Disclosure, which will be conducted once a conditional offer is made
Previous Applications: We welcome applications from all qualified candidates. However, if you have applied for a similar role within the last 6 months and were not successful, please consider whether your experience has developed further before reapplying
Accessibility & Adjustments: We are committed to making reasonable adjustments throughout our recruitment process and will strive to be as accommodating as possible. Please inform us in advance of any arrangements you may need to fully participate in the process.
At One YMCA we are an inclusive organisation and actively promote equality of opportunity for all with the right mix of talent, skills, and potential. We do not discriminate on the basis of Age, Disability, Gender Reassignment, Marriage/Civil Partnership, Pregnancy/Maternity, Race, Religion/Belief, Sex and/or Sexual Orientation. We encourage applications from all backgrounds, communities, and industries, and are committed to having a team that is made up of diverse skills, experiences, and abilities.
Working hours: 37.5 hours per week, generally Monday to Friday but with flexibility of working pattern to support both the ideal candidate and business need. Some evening work expected, and occasional weekend, overnight stays or residential work.
One YMCA's mission is to create supportive and energizing communities where young people can belong, contribute, and thrive.
The client requests no contact from agencies or media sales.
Shape the future of the UK’s dedicated Muslim Cancer Support Network by providing critical administrative support. Safeena was created to ensure no Muslim facing cancer feels alone.
As we grow from a volunteer‑led initiative into a professionally governed national organisation, we are recruiting an Administrator who will play a central role in supporting our Head of Transformation and strengthening the foundations of our charity.
Home‑based (UK) with occasional travel
This role is ideal for someone who is organised, proactive and passionate about health equity. You will be at the heart of Safeena’s transformation programme, helping build systems, processes and governance that enable our volunteers, community champions and befriending teams to support Muslims affected by cancer with dignity, compassion and culturally sensitive care.
Why this role matters
Safeena is delivering a major two‑year transformation programme focused on building organisational capacity, strengthening governance, developing a skilled volunteer workforce and expanding cancer awareness activity across mosques and Muslim communities. Your administrative leadership will help ensure Safeena becomes a credible, compliant and high‑performing national charity capable of reaching thousands.
About Safeena
Safeena provides faith‑informed emotional support, peer befriending, bereavement support, cancer literacy education, and culturally sensitive volunteer services. Our work is rooted in sincerity (ikhlas), accountability, service (khidma) and compassion, ensuring every individual receives care that respects their faith, culture and dignity.
Key Responsibilities
Inbox & Communication Management
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Manage and triage the Head of Transformation and Hello inboxes
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Draft responses, prioritise actions and maintain professional communication with partners and volunteers
Meetings & Coordination
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Organise meetings, workshops and community sessions
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Prepare agendas, papers and pre‑reads
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Take accurate minutes and maintain action logs
Documentation & Governance
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Format and proofread reports, papers and presentations
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Maintain project documentation and support governance processes
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Assist with board and steering group preparation
Project Administration
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Maintain project documentation
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Support reporting, monitoring and data collection
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Assist with onboarding and close‑down of project activities
General Administrative Duties
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Diary coordination, travel arrangements and basic financial admin
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Maintain confidentiality and uphold Safeena’s safeguarding standards
Person Specification
Essential
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Strong organisational and communication skills
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Experience managing inboxes, documentation and meeting coordination
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Proficiency in Microsoft Office
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Ability to work independently and handle sensitive information
Desirable
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Experience in healthcare, charity or transformation settings
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Understanding of culturally competent or faith‑informed support environments
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
We're looking for a passionate and experienced Museum Data Manager to work on the Museum Data Service (MDS), supporting colleagues from the sector mapping and uploading their data to the service.
To apply
Application is through the Charity Job website, by CV and a covering letter that succinctly explains how you meet the Essential and Desirable criteria set out in the person specification. To ensure a fair process, names and email addresses will be redacted from all submissions before they are seen by those shortlisting. Please note that applications from people based outside the UK and/or without the right to work here will not be considered.
Your application will be confidential and the information you provide will only be used for the recruitment process. Please see our privacy notice. We look forward to hearing from you.
Aims and scope of the post
The Museum Data Manager helps museums through all the stages of bringing their collections data into the Museum Data Service (MDS). They help make the onboarding process reassuringly quick and easy, particularly for those museum staff and volunteers with limited technical knowledge. The postholder also makes the ingested data as useful as possible to end users by mapping the various source data fields to Spectrum units of information.
MDS is a transformative service from Collections Trust, Art UK and the University of Leicester. It aims to connect and share all the object records across all UK museums, providing the raw material for anyone to work with this wealth of knowledge. The core MDS system uses Knowledge Integration’s CIIM middleware.
Main responsibilities and tasks
- Responding to museums that have expressed interest in joining MDS and leading them through the onboarding process.
- Setting up and managing organisations and user accounts in the MDS CIIM and where needed, Wikidata.
- Generating and filing customised data processing and data deposit agreements based on MDS templates.
- Helping museums export collections data from a range of collections management systems and other systems.
- Helping museums apply access permissions to their data in the MDS CIIM.
- Mapping source data fields to Spectrum units of information.
- Proactively liaising with, and helping, museums to update their MDS data at agreed intervals.
- Responding to enquiries from MDS CIIM users, troubleshooting non-technical problems and liaising with MDS technical support as needed.
- Helping to prepare guidance and deliver training relating to the onboarding process.
- Responding to enquiries about MDA codes that identify UK collection-holding organisations and their collections and maintaining the database of these.
- Undertaking data cleaning work for Collections Trust to support collections consultancy work.
General responsibilities
- Following the principles of Collections Trust’s policies and procedures and those of MDS.
- Additional duties as may reasonably be required from time to time.
Line management and key relationships
The Museum Data Manager has no line management responsibilities and reports directly to the Chief Executive of Collections Trust (for HR matters) and the MDS Head of Service (for MDS work). The postholder will work closely with the MDS Technical Manager alongside the User Engagement Officer (based at Art UK) and technical support team (based at the University of Leicester).
Person specification
Collections Trust is committed to encouraging equity, diversity and inclusion among our workforce, and eliminating unlawful discrimination. The aim is for our workforce to be truly representative of all sections of society and our sector, and for each employee to feel respected and able to give their best. The Museum Data Manager will need to be based in, and have the right to work in, the UK. This role is remote working, with occasional in-person meetings and conferences.
Essential knowledge, skills and qualities
- Three years’ experience working closely with museum collections data in at least one collections management system, preferably a Spectrum Compliant one.
- A good understanding of museum collections data and the way it is produced and shared in the sector.
- Good working knowledge of Spectrum: the UK Museum Collections Management Standard (version 5.1), particularly its units of information.
- Experience of showing others museum professionals how to perform IT-related tasks, ideally remotely via video.
- A rigorous approach to routine administration, with an excellent eye for detail and consistency.
Desirable knowledge, skills and qualities
- Good understanding of the main principles of UK data protection and copyright law.
- Strong communications skills, able to convey technical information to non-technical people.
- Autonomy and ability to manage time effectively.
- Ability to work well within a team.
- Enthusiasm, flexibility and proactive approach.
- Experience of different data formats, standards and data cleaning processes used in the cultural heritage sector and/or research.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
DIRECTOR OF FINANCE AND RESOURCES
- Hours: Full-time (35 hours per week)
- Contract: Permanent
- Salary: £70,000 - £75,000 depending on experience
- Location: Oxford/Hybrid
Church Mission Society connects with people at the edges – of church, of society, and of our comfort zones – all over the world to help share God’s love in creative ways and see our world made new. None of that is possible without someone making sure the money, the infrastructure and the governance behind it are rock solid. That's this role.
As Director of Finance and Resources, you'll sit on the Senior Leadership Team with genuine breadth of responsibility; financial strategy and management, investments, treasury, risk, legal and regulatory compliance, property and facilities, IT and cyber security, and corporate governance. You'll also hold oversight of CMS' residual pension-related responsibilities following the transfer of its defined-benefit pension liabilities, one of the more technical, long-tail parts of the brief.
It's a lot under one roof, and that's the honest challenge - this isn't a role for someone who wants to specialise in just one thing. You'll move comfortably between a board paper on investment strategy and a decision about the office lease, often in the same week. In return, you get real influence; you'll be a trusted adviser to the CEO and board, four direct reports (Head of Finance, Head of ICT, Facilities Manager and Head of Legal) who need your steer, and a seat at the table where CMS's biggest decisions get made.
We're looking for a qualified accountant with senior finance leadership experience, ideally from a charity, not-for-profit or values-led organisation, who can operate credibly at executive and board level. You'll know your way around financial planning, audit, internal controls and management reporting, and you'll have led teams before.
But the technical skills are only half of it. CMS needs someone with the wisdom to balance prudent stewardship against a sensible appetite for risk, the courage to hold a firm line when it matters, and the humility to lead in a way that lets other people do their best work. Above all, you'll believe that finance exists to serve the mission, not the other way round.
This post carries an Occupational Requirement, under Part 1 of Schedule 9 to the Equality Act 2010, that the postholder is a practising Christian, and all applicants must be wholeheartedly committed to the aims, ethos and values of Church Mission Society, including its Ethos Statement.
Closing date: Monday 12 October 2026
First stage interviews with CMS: Monday 2 November (online)
Second stage interviews with CMS: Monday 9 November (in person)
For an informal conversation about the role, contact Adam Stacey, CEO at Charisma Charity Recruitment.
Applications should be submitted through the Charisma website, including your CV and a supporting statement. Please see the candidate pack for full details.
People at the edges are at the centre of God’s story. Join our global movement as we follow Jesus to the edges together.



12-month fixed-term contract | Full-time
Salary: £58,560 – £71,480 per annum
Hours: 35 per week
Location: Home-based with regular national travel
Job reference number: 1766
Help shape the future of Cranstoun’s services
Cranstoun is a social justice and harm reduction charity supporting and empowering people to live healthier and safer lives. Each year, we support more than 45,000 people through services including substance use, criminal justice, domestic abuse, housing and services for children and young people.
Following a successful five-year strategy and significant growth, we remain ambitious about the difference we can make. As we enter our next phase, we are investing in the leadership and operational capability needed to support our continued development. We are now recruiting an Assistant Directors of Services to join our senior management team.
This is a significant senior leadership role offering the opportunity to lead substantial service portfolios while helping shape how Cranstoun’s services are led and delivered across the organisation.
The role
Reporting to the Director of Operations, you will lead a substantial portfolio of complex commissioned services and senior operational managers.
You will lead nine services with nine direct reports, spanning criminal justice and housing/homelessness provision. You will have clear accountability for ensuring services are safe, effective and well-led, with strong contractual performance, financial sustainability and positive outcomes for the people and communities we support.
You will provide operational grip and evidence-based assurance, strengthen safeguarding and management accountability, build effective relationships with commissioners and partners, and ensure risks and underperformance are identified, escalated and addressed early.
You will also work collectively with fellow senior operational leaders to embed a One Cranstoun approach, strengthening common standards, sharing learning, developing leadership capability and improving quality and resilience across our services.
What you will be accountable for
As an Assistant Director, you will take senior operational accountability for:
- Safe, effective and well-led services – ensuring strong safeguarding, quality, operational risk management and service user outcomes.
- Contractual performance – ensuring services deliver against contractual requirements and KPIs, with strong commissioner relationships and timely action to address underperformance.
- Financial sustainability – maintaining strong financial oversight, effective workforce management and oversight of the sustainability of individual contracts.
- Evidence-based assurance – using reliable performance, quality, workforce and financial information to identify risks and drive improvement.
- Collective organisational leadership – working beyond individual portfolio boundaries to build consistent standards, stronger leadership and shared ways of working across Cranstoun.
You will lead and develop senior operational managers, set clear expectations and create a culture in which support and accountability operate together.
You will also lead and contribute to service mobilisation, transformation, workforce planning and continuous improvement.
Who we are looking for
We are looking for established senior operational leaders with substantial experience leading complex commissioned services and geographically dispersed teams.
You will bring a strong track record of:
- leading safe, high-quality services for people with complex needs;
- safeguarding, quality and operational risk management;
- contract and performance management;
- managing significant service budgets and improving financial performance;
- building effective relationships with commissioners, regulators and strategic partners;
- leading service improvement, mobilisation and organisational change;
- developing senior operational managers and addressing underperformance; and
- using performance, quality, workforce and financial information to provide assurance and drive improvement.
You will need to combine strategic leadership with operational pragmatism, understanding the detail when necessary while maintaining oversight of performance, risk, quality and sustainability across a complex portfolio.
Above all, we are looking for collaborative, credible and values-led leaders who can support and challenge in equal measure, build leadership capability and bring people together around common standards and organisational priorities.
Specialist experience
For this role, you will need significant leadership experience across both Criminal Justice and Housing/Homelessness services, including housing or accommodation-based provision.
You will understand the complexity of working across criminal justice, housing, local government and other statutory systems and be experienced in building effective relationships with commissioners and partners while maintaining strong operational and contractual oversight.
This is a 12-month fixed-term appointment at an important stage in Cranstoun’s transformation, offering the opportunity to lead a significant portfolio, strengthen operational performance and help shape the future development of our operating model.
Be part of Cranstoun’s next chapter
Our successful five-year strategy has seen Cranstoun grow considerably, extending our reach and the range of services we provide. We remain ambitious and innovative, committed to developing services that respond to the changing needs of people and communities.
As we look to the future, we are investing in the leadership, operational capability and organisational infrastructure needed to support our continued development, strengthening operational governance, consistency and assurance across our services.
This role offers the opportunity to do more than manage established portfolios. You will help shape the future of our services and build an Operations Directorate characterised by high standards, clear accountability, collaboration and continuous improvement.
Find out more
Please refer to the accompanying recruitment pack for the full Job Description, Person Specification and details of the application process.
Please note: All posts are subject to an Enhanced DBS check.
How to Apply:
For more details and to apply, please visit our website via the apply button. Please quote the appropriate Job Ref in all correspondence.
Applicants must be able to provide satisfactory evidence of their right to work in the UK at the application stage.
Sponsorship is not available for this post. Applicants must have the right to work in the UK that does not require employer sponsorship for the duration of the appointment.
Closing date: Sunday 20 September 2026.
We are an inclusive employer, committed to promoting equality and diversity in all areas of our work.
Registered Charity No: 1061582