Age UK is a charity for everyone, and our vision is a world where you and your loved ones can make the most of later life. If you are looking to use your technical expertise to make the UK a better place to grow old, then we might have the job for you.

Like any large organisation we have a complex IT infrastructure, and its optimum performance is integral to the work we do. As such, we are recruiting for an experienced IT Incident Manager to join the team and act as the primary escalation contact for major IT incidents, ensuring normal service is resumed as quickly as possible with limited impact on operations.

What will you do?

* Act as a primary escalation point for IT incidents
* Plan and manage support for incident management including tools, processes & procedures, and suppliers.
* Develop and maintain incident management systems
* Maintain relationship between service providers and customers to ensure a thorough understanding of the customer and their business drivers
* Ensure service performance reports are produced and SLA targets are monitored, and failure to achieve SLAs reported on

About you.

* Experience in a similar IT incident services role i.e Incident Manager, Major Incident Coordinator, Customer Relations Manager
* Experience of managing and supporting applications, infrastructure and networks in a complex IT environment
* Working knowledge of Azure including performance optimisation
* Excellent interpersonal and organisational skills
* An efficient approach to incident management resolution
* Ability to use monitoring tools and provide analysis
* Office 365 troubleshooting and configuration

What we can offer in return

We can offer a varied and challenging role in a friendly team and collaborative environment. Initially the role is for a 12 month fixed term period.

We can also offer a competitive salary between £34,000 and £37,000 and excellent benefits, including pension (we pay up to 9%), 26 days annual leave + bank holidays, season ticket loan, life assurance, healthcare cashback plan, flexible working and much more.

Additional Information

For a full list of benefits please click here

Age UK is an Equal Opportunities employer and positively encourages applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. We guarantee an interview to disabled candidates who meet the essential criteria. We welcome requests for flexible working.

Age UK is committed to safeguarding adults at risk, and children, from abuse and neglect. We expect everyone who works with us to share this commitment.

Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert at any time.

Age UK politely requests no contact from recruitment agencies or media sales. We do not accept speculative CVs from recruitment agencies nor accept the fees associated with them.

Data Systems Environment Manager

We are an independent charity committed to bringing about better health and health care for people in the UK.

The Data Systems Environment Manager will lead on the delivery of workstreams relating to expansion, improved access, new configurations and continuous improvement in our Secure Data Environment, a high performance, ISO27001-accredited system for advanced analytics using sensitive patient data and our Open Data Environment (which enables analysis to be undertaken on data sets that are publicly available).

This is a highly influential senior role, working in collaboration across the Health Foundation. The successful candidate will develop, improve and deliver our data analytics computing environments, lead horizon scanning in relation to new applications and technologies that could have benefit to our analytics teams, take the lead on maintaining the SDE’s ISO27001 accreditation and be a leading voice in our Information Governance Management Group.  

To be successful in the role of Data Systems Environment Manager you will be suitably qualified, with demonstrable success in developing strategies which have successfully delivered a high-performance and secure computing environment for the processing sensitive data. Comfortable with providing leadership and expert guidance to colleagues and stakeholders, you will be able to analyse situations and conflicting priorities and make clear decisions, keeping in mind the bigger picture while addressing operational matters.

The role holder must be a passionate advocate of excellence in the use and development of high-performance analytical systems and all supporting toolsets and processes. This is a fantastic opportunity for an experienced professional with a passion for improving health outcomes who is committed to our core behaviours - Achieving Impact, Working Together and Discovering and Learning. Read the job description to find out more.

Interview date: Early January 2020

To apply for this role please submit your CV and a supporting statement which addresses all the person specification criteria flagged as CV/SS (Essential). 

The Health Foundation values diversity and champions inclusion and strongly encourages applications from all sections of the community.

Location: Any Crisis Skylight – Birmingham B9, Brent NW10, Coventry CV1, Croydon CR0, Edinburgh EH8, London E1, Liverpool L1, Newcastle Upon Tyne NE1, Oxford OX1, South Yorkshire S63, South Wales SA1.

About us

Crisis is the national charity for homeless people. We know that homelessness is not inevitable. We know that together we can end it.

About the role

As Client Information Systems Consultant, you will help to support and further develop our newly introduced case management system MAPS (Member Achievement and Progression System). MAPS is built on MS Dynamics 365 and SharePoint, and uses Power BI as a reporting tool. MAPS enables our staff to fully support the homeless people they work with while also providing data for service management and research.

Your role will be to provide support to our 400+ users in our 11 Skylight Centres around the UK and to continue to develop the solution in line with their requirements and the evolving needs of Crisis as an organisation. You will be developing and implementing new customisations in Dynamics 365 and also developing reporting solutions and dashboards using Power BI. When new functionality is developed you will be involved in delivering training to end-users.

The role can be based in any of our 11 Skylight Centres around the UK and will require some travel to all 11 Skylight Centres and occasional overnight stays.

About you

To be successful in this role you will have:
· demonstrable experience of developing solutions in Dynamics 365 and Power BI
· strong knowledge of MS Office and SharePoint
· experience of working in a cloud-based environment
· ability to communicate with many different types of audience
· the ability to manage your own time

Above all this, you will share our organisational values, which are central to all that we do.

Benefits

As a member of the team you will have access to a wide range of employee benefits including:

· Interest free loans to purchase a train season ticket or a bike or for a deposit to secure a tenancy
· Mandatory pension scheme, with an employer contribution of 8.5%
· 25 days’ annual leave which increases with service to 28 days

Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience and career.

How to apply

To apply, please complete the online application form by clicking 'Apply Now'. In your application please provide answers to points 1, 2, 3, 4 and 7 from the person specification.
 

Closing date: 10 December 2019 (11.59pm)
Interview date: w/c 13 January 2020

We value diversity, promote equality and encourage and applications from people of all backgrounds. We particularly welcome applications from people with lived experience of homelessness.

Registered Charity Numbers: E&W1082947, SC040094

The British Society for Rheumatology is looking for a talented finance professional to join its operations team.  It's an opportunity to lead our finance function in to an exciting future as we embark on our new 3 year strategy.

Role purpose

The Head of Finance is a key role which has responsibility for providing accurate and timely financial information, advice and support to the Senior Management Team and Board of Trustees to enable them to make high-quality, informed business decisions to ensure the effective and efficient operation and governance of BSR (the charity) and its trading subsidiary, BSR Enterprises Ltd. 

The post holder has responsibility for financial and management accounting, accounts payable, accounts receivable, credit control, cashflow, budget planning and monitoring, and payroll, ensuring all are appropriately managed and follow best practice, audit and legal requirements, and that BSR and BSR Enterprises Ltd meets all statutory requirements with regard to financial matters.

Key responsibilities:

1 Supporting the Board of Trustees and the Senior Management Team (SMT):

• Give robust advice to the Trustees and SMT on all statutory duties to ensure good governance and compliance with financial legal obligations as set by the Charities Commission, Companies House, HMRC, etc.
• Lead the financial management reporting processes to Trustees and SMT and advise and assist with business decision-making where appropriate
• Lead the production of annual financial budgets with SMT and budget holders and ensure approval by the Finance & Risk Committee (FRC) and Board of Trustees
• Overall responsibility for ensuring that financial systems are established that allow for continuous monitoring of financial performance throughout the year
• Produce accurate and informative monthly management accounts and commentary, including the statement of financial activity, balance sheet and cash flow projection, outlining any potential impacts on cash flow.
• Develop and lead the production of accurate short, medium and long-term cash flow forecasts to ensure the Society remains a constant going concern and advise Trustees and SMT of any potential risks to cash flow and reserves.
• Lead the production of the statutory annual accounts in accordance with SORP 2015/2019, co-ordinate the production of the Trustees Annual Report, liaising with external auditors throughout the year-end audit process.
• Develop, review and update the financial policies and procedures in accordance with current governing legislation.
• Attend FRC meetings to present current management accounts and financial statements and promote best financial practice.
• Identify and evaluate areas of financial activity or processes within BSR that can be improved.

2 Lead and manage the day-to-day financial activities of the charity and trading subsidiary, including the following:

• Ensure appropriate systems, policies and procedures for financial control are in place and adhered to, maximising the efficient use of IT systems.
• Seek to continuously develop the current computerised accounting and payroll system to ensure BSR keeps up with innovations in this area.
• Ensure that all financial transactions adhere to the Data Protection Act 1998, General Data Protection Regulation 2018, and SORP2015/2019.
• Oversee the processing of all financial transactions including petty cash
• Be the lead for treasury management, monitoring liquidity and investments, liaising with our investment company
• Be the lead for HMRC and other government departments, bankers, investment advisers, and service providers.
• Oversee payroll, pensions and PAYE, employer NI contributions and year-end procedures and advise SMT of any payroll and pension regulation changes.
• Manage the quarterly and annual VAT reconciliation incorporating the Capital Goods Scheme, seek and give professional advice to SMT and the Board of Trustees concerning VAT matters.
• Identify any areas of cost savings that can be made, discuss with SMT and lead on implementation.

3 Staff management, training and development:

• Manage the work, objective setting, and personal development plan of the Finance Officer
• Delegate work where required, supervise and mentor, identify and implement plans for training needs.
• Identify and implement plans for own training and development needs.
• To undertake additional duties as required.

Inclusion & diversity statement

BSR is committed to encouraging inclusion, equality and diversity among our workforce, and eliminating unlawful discrimination, harassment and victimisation by complying with the Equality Act 2010.

We want a working environment free of all of the above, where individual differences and the contributions of all staff are recognised and valued.

To do this, we will proactively tackle discrimination and disadvantage and ensure that no individual or group is directly or indirectly discriminated against for any reason.

BSR values statement:

Leadership - we drive excellence in rheumatology care

Collaboration - we listen, we learn, we improve

Openness - we are inclusive and accessible

Celebratory - we support and celebrate success

Person Specification

Training, experience & qualifications

Qualified accountant (ACA, ACCA, CIPFA, CIMA).

At least three years’ management experience

Experience of computerised accounting and book-keeping (Sage) and advanced Excel spreadsheet skills.

Significant experience of producing statutory and financial management accounts.

Experience of managing and co-ordinating budget planning and monitoring processes.

Experience of managing payroll, HMRC and VAT administration and preparation of returns.

Excellent verbal and written skills with the ability to communicate complex financial concepts to non-financially trained colleagues in both verbal and written format.

Experience of effective line management. 

Experience of using a CRM system integrated with finance systems.

Experience of managing a trading subsidiary

Experience of finance in a professional membership organisation, preferably of a medical specialty.

Understanding of issues affecting a medium-sized charity.

Experience of working closely with trustees and committees.

Knowledge & skills

Excellent analytical skills.

A proactive approach to improving systems, processes and policies.

Knowledge of the requirements of SORP 2015/2019 and charity accounting.

Ability to effectively communicate with all levels from junior staff to Trustees and funders, on a one-to-one basis and in formal settings.

Able to maintain total confidentiality.

Flexible and adaptable to changing priorities.

Resourceful and practical; can think on your feet and solve problems quickly and effectively.

Positive ‘can do’ attitude.

Proven ability to motivate, enthuse and manage a team; thrives during periods of pressure and high volume of work.

Experience of presenting to a wide range of stakeholders.

Head of Finance for a leading arts organisation in London

Client Details

Head of Finance role for an internationally recognised arts organisation. The organisation holds exhibitions and events that are widely acclaimed within the sector. Having gone through a number of years of growth, the organisation is in a strong place and is looking to bring someone in to manage and develop a high performing team and take ownership for the organisation's financial management.

Description

• Manage a finance team of 3

• Overall day to day financial management for the organisation

• Working across the organisation with senior stakeholders to provide excellent financial information delivery

• Budgeting and forecasting

• Production of year-end financial statements with the Senior Financial Accountant

Profile

You will be a CCAB qualified accountant that has experience of managing a team and working directly with senior stakeholders. This role will include knowledge of charity SORP accounting and practical experience of the preparation of statutory and management reporting to a high level is essential. An understanding of how to interrogate systems to develop and build strong reporting would be highly beneficial.

Job Offer

up to £70,000

Pension

Good holiday and benefits, including flexible working

Leading on the system implementation of Access Dimensions for this national disability care charity.

Client Details

This organisation is committed to assisting those that are less able to hit their goals and dreams. They work country wide to reach those that are isolated and focus on family and friends providing key support through this process.

Description

• Support day-to-day management of the finance system.

• To maintain proper control of user access rights, security setting and user privilege; which includes managing all starters, leavers and staff transitioning in their roles.

• To provide technical help-desk support for end-users using the Access Focalpoint system in a friendly & helpful manner.

• To be able to troubleshoot issues and identify potential system improvements.

• Resolve end user queries/incidents on Finance systems.

• Support the general finance team in use of billing, payments and reporting systems.

Profile

This professional IT systems accountant will have experience with the system access dimensions and be keen to hit the ground running on this 6 month role.

Job Offer

Flexible working

An iconic cancer charity are looking for a Business World expert with experience of working in a finance role who can support the finance department optimise their use of the system.

In this role you will be supporting your colleagues to identify training needs, providing second line support and promoting the benefits of the system. You will be supported by an analyst and will sit as part of the finance systems and projects team. The role is paying £35,000 - 40,000 DOE

This role requires a person familiar with a finance environment because you will need to be able to understand and empathise with the problems your core finance colleagues face, and be able to offer them practical, functional solutions in the system.

In addition to ongoing support and continuous improvement of the system, you have the opportunity to be innovative and impactful at this evolving charity, getting involved with long and short term projects, and having an influence on the evolution of best practice. This is a forward looking finance systems role and is exemplary of the culture of change and growth within the organisation

Requirements:

• Part qualified in an accountancy qualification including AAT, ACA, ACCA, CIMA, CIPFA, etc
• Business world experience is essential, ideally exposure to Milestone 7, and no lower than M5
• An understanding of and ability to demonstrate all core financial modules including P2P, R2R, S2C, Fixed Assets, Bank reconciliation and System Administration

Benefits

• Flexible working and working from home available
• Excellent L&D facilities as well as good opportunities for internal progression at our large organisation
• Health and wellbeing are a priority with a cycle to work scheme, life assurance and season ticket loans
• An emphasis on work life balance plus discounts near the offices, generous annual leave entitlement

You will recieve a full candidate application pack with full information on the role and responsibilities aspart of your application. Interviews will be held on the 16th, 17th or 18th of December and are being scheduled as soon as applications come in. In order to be considered please apply now or contact Emma at Allen Lane.

We are working exclusively with Praxis to recruit a Head of Fundraising, they are looking for a successful fundraiser who is a strategic thinker, you will need to have a strong Trust Fundraising background and also take responsibility for the IG programme.

Praxis provide practical, legal and emotional support for migrants in crisis or at- risk.

The Role:
Develop a three year strategy and targets for trust fundraising
Develop and maintain grant application and reporting systems
Work with staff to ensure appropriate reporting, relationship building and provision of timely information to funders.
Provide in-depth analysis of giving trends across the database

Explore new ways of refining data analysis, in order to drive and inform our forward planning.
Work with and line-manage the work of the communications manager that supports fundraising
Take responsibility for online fundraising via the website and social media platforms supporting the communications manager to develop and deliver effective on-line campaigns.
Recruit and manage volunteers and interns as appropriate to support fundraising activities.

The Candidate:
Experience of developing and implementing fundraising strategies and plans.
At least four years experience in trust fundraising within a charity.
Demonstrable ability to develop relationships with trusts and corporate partners.
Proven record of successful applications for substantial funding from trusts, foundations and other grant-making bodies.
Excellent written skills with the ability to produce concise and creative bids Highly numerate with strong analytical skills and confidence in handling financial data, forecasting, building budgets and reporting.

IMPORTANT NOTE

Our aim is to respond to all successful applications within 5 days. If you haven't been contacted within 5 days your application has been unsuccessful and your details will not be held further but we positively encourage you to apply for any other positions that you may see in the future.

We reserve the right to close the role early.

We apologise that we cannot contact everybody in person but thank you in advance for your interest.

Third Solutions encourages applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Third Solutions acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003.

We are looking for a super-organised, multi-talented Head of Operations for a year long maternity cover contract.

The British Society for Rheumatology (BSR) is a UK wide membership organisation for health professionals in rheumatology. The BSR works to promote excellence in the care of people with rheumatic and musculoskeletal disorders and to support those delivering care at every step. The BSR works to ensure that clinicians, nurses and health professionals are educated and trained to provide high quality care. Our members look after every stage of life; children, adolescents and adults, across the whole patient pathway.

Role purpose

To oversee the management and development of BSR back office services including human resources, facilities, communication systems and IT infrastructure including the membership database.  To ensure these services run efficiently and effectively, making suggestions for improvement where appropriate. 

To oversee the development and implementation of the BSR membership strategy in order to maximise recruitment and retention rates leading to an increase in overall income from membership. 

Main responsibilities:

Facilities management

• To oversee the tenant arrangements, ensuring lease agreements are kept up to date and adhered to.
• To lead the relationship with the Managing Agent, ensuring that the facilities budgets are agreed annually and that all agreed work is completed on schedule.
• To lead on security systems, ensuring the building, staff, visitors and tenants are safe and that the building is secure at all times.
• To provide advice on the Charity’s insurance portfolio, reviewing requirements annually and negotiating best value for insurance premiums.
• To lead on or develop policies and procedures as appropriate; ensure compliance regarding health and safety, insurance, and the purchase and maintenance of equipment.
• To assist in identifying and developing managerial, administrative and operational policies and procedures, systems and other resources necessary to provide a quality service.
• To manage all external contracts with suppliers and ensure all contractors working on site comply with BSR’s policies.
• To lead on Fire Safety, ensuring equipment e.g. fire extinguishers are checked regularly.
• To ensure that the Charity’s premises are well maintained, providing a safe and attractive working environment and to carry out regular reviews to identify potential hazards or defects.
• To maintain the Disaster Recovery & Business Continuity Plan

Health and Safety

• To be the lead for all health and safety matters for the Society which will includes maintaining up to date knowledge of all relevant health and safety legislation.
• To ensure that relevant health and safety policies are in place, kept up to date and complied with, and that the appropriate level of training and equipment is provided

• To advise and assist managers and staff in being health and safety aware and legally compliant.  This will involve keeping up to date with developing issues in relation to legislation as well as monitoring and arranging training.
• To perform health and safety inspections regularly to ensure a visible health and safety approach, in partnership and by negotiation with BSR staff.

Human Resources

• To lead on all aspects of Human Resources management liaising with the Director of Operations.

• To implement and maintain best practice standards, ensuring adherence to HR policies and compliance with employee legislation.
• To provide leadership, guidance and support to other members of the Senior Management Team with the recruitment, induction, probationary reviews, performance issues, grievance and disciplinary procedures, appraisal and training for staff.

Information Communication Technology (ICT)

• To be accountable for ensuring the management, administration, development and performance of BSR’s ICT systems is safe, secure, effective and efficient, promotes best practice and is at an appropriate level to both support staff in their work and deliver high quality customer care.
• To develop and implement appropriate ICT strategies, policies and procedures.  To co-ordinate the planned maintenance and cyclical replacement of hardware and software.

Membership

• Oversee the development and implementation of a growth strategy for membership recruitment, retention, income and profitability including setting acquisition and retention targets, pricing and incentives
• Oversee membership and operational budgets which ensure an appropriate balance between income and the cost of managing operations and the membership scheme, to ensure maximum net contribution from these revenues.
• Maintain a culture of proactive customer service which will ensure that the service provided by the team to written, online, email and telephone correspondence from BSR members, visitors and other members of the public meet excellent, sector-leading standards. 
• Lead the team to ensure the effective performance of the customer database, and membership administration and correspondence.

Budget Management

• To manager the operations and membership annual budgets

Person Specification

Training, experience & qualifications

At least five year’s management experience in similar organisations.

Membership management experience within a membership or loyalty organisation.

Advanced working knowledge of managing a complex database and aptitude for the management and effective use of information systems in a membership and fundraising environment.

Commitment to maintain confidentiality and a high degree of accuracy in all aspects of the role.

Experience of managing a membership teams with specialised skills.

Proven track record of leading innovative service development in a membership/charity/not-for-profit environment.

Experience of developing, maintaining and growing a membership programme, preferably in the not-for-profit or charity sector.

Proven ability to deliver excellent customer service in a member services environment.

Ideally with annual planning experience in a not for profit/membership environment.

Project Management qualification e.g. Prince2.

Knowledge & skills

Excellent commercial judgement; good understanding of the main drivers of cost and revenue and ability to use this to make well-considered decisions or proposals.

Flexible and adaptable to changing priorities.  Resourceful and practical; can think on your feet and solve problems quickly and effectively. 

Positive “can do” attitude.

Thrives on and can demonstrate strong ability to drive and deliver successful change

Proven ability to motivate, enthuse and lead a team; thrives during periods of pressure and high volume of work and able to create an upbeat, motivating work environment.

Experience of presenting to a wide range of stakeholders and the proven ability to easily establish credibility and inspire audiences.

To be able to represent the organisation externally and provide presentations to internal and external staff and agencies.

Are you looking to work in the Senior Leadership Team across a medium-large sized finance team?

Does analysing, developing and implementing new processes across a large and complex finance function appeal to you?

Would leading a team and working as a critical influence across senior stakeholders interest you?

The role

This Head of Financial Planning and Analysis vacancy is an influential and strategically focussed role, working in a large and complex, commercially aware charity and will lead and implement effective change processes across the team.

The key responsibilities are:

• Lead on the budgeting process whilst developing strong forecasting and providing financial advice to help decision making for stakeholders
• Advise the rest of the senior leadership team across finance on long-term operational plans and use business insight to facilitate policies to be carried out successfully
• Manage a team of qualified accountants and provide professional development opportunities across financial analysis, control and reporting for them
• Identify trends to improve informed decision making as well as monitoring levels of risk with this
• Ensure business reporting is accurate, relevant and easy to understand for non-finance staff

The candidate

• A fully qualified accountant (ACA, ACCA, CIMA, CIPFA)
• Significant experience of working in a large and complex organisation at a senior level of management
• Experience of achieving financial targets and overseeing large scale budgets
• Experience of managing a team and providing opportunity for growth and development
• Recognised experience in using analysis and understanding to provide accurate information to improve decision making
• An excelent communicator who has a commercially aware approach to strategic thinking

Applications are being reviewed daily so don't delay in applying

Youth Business International is seeking a Head of Innovation to help us deliver our ambitious strategy to deliver a step change in the number of young people accessing our products and services and, in our ability, to equip them to thrive in a digital, globalised world. This role provides an exciting opportunity to become a key member of a dynamic international NGO supporting under-served young entrepreneurs around the world.

About YBI

Youth Business International (YBI) is a global network of expert organisations supporting underserved young people to turn their ideas into successful businesses, creating jobs and strengthening communities.

Role Overview

This is an exciting opportunity for someone with a passion for innovation to work for a dynamic, international charity, leading and championing innovation across the YBI Network. You will be working with the team in London and our network members around the world to ensure they receive the support they need to ideate and develop new and innovative products and services that can have a positive impact for young entrepreneurs and be scaled on a regional and global level.

As the Head of Innovation, you will be a strong motivator who views innovation as a way to unlock the ideas of others through using user-centred design and creating the right conditions for innovation to flourish. You will lead this relatively new area of our work looking to test new approaches and evolve our emergent innovation services for our members. You will also explore and test our very early plans around an “Innovation Lab” approach to support our work and will be essential in guiding our medium and long-term strategy as well as an approach on innovation in general. 

We are looking for a professional who has extensive knowledge and experience in the innovation space, ideally with digital and non-digital innovations, demonstrating ability to take a pragmatic and hands-on approach to finding creative ways to resolve issues and drive the benefits of adoption of innovation approaches and thinking in our work. It is also essential that you can work from a place of empathy with our various stakeholders: members, YBI network team, young entrepreneurs and finally our partners/funders.

How to apply

If you are interested in applying and to view a comprehensive job description, please visit our website.

Closing date: Monday, 6th January 2020, 9:30 am

Youth Business International is an equal opportunity employer and we are opposed to discrimination on any grounds. We are committed to creating a diverse environment, therefore all qualified applicants will receive consideration for employment without regard to disability, race, religion, gender identity or expression, sexual orientation, age, or ethnic or national origin.

At YBI, your right to privacy is important to us. By applying for this job, your information will be entered into our recruitment system for YBI’s employment purposes only and for no longer than one year after the post has been filled; then personal data will be disposed of in a GDPR compliant manner. We store all data securely and will not disclose it to any third parties without your consent. Please see our Data Protection Policy here to find out more.

If you want your next role to be with a prestigious international charity who are a household name, in a role with a remit to effect global change, this Finance Controller position might be the right next step in your career.

This is a pivotal role for a large INGO, who are looking for a technically strong financial accountant to lead a high performing team and oversee the financial operations function for the charity, working closely with the Director of Finance on of financial strategy.

The Financial Controller will report to the Director of Finance and will be responsible for overseeing the production of the full statutory accounts for the charity. Leading a team of accountants (two qualified), the Financial Controller will take on global oversight of the financial accounting function. This position will take a lead on implementing and updating controls as necessary across the organisation and will work with a number of regional finance staff to help standardise procedures across international sites.

The ideal candidate will have a strong financial accounting background and will have worked in an international environment. This position would suit a fully qualified accountant (ACA, ACCA, CIMA, CIFPA) who can confidently manage a team and who has a strong technical skillset, ideally with strong systems knowledge. Good communication skills are essential, as is the ability to work with stakeholders at all levels and communicate complex financial information to non-finance partners.

If you are interested in this position, please apply early as applications are being reviewed continuously and this role is likely to be filled before the closing date.

We’re looking for someone who is passionate about making a difference, can proactively manage a varied workload, and puts the needs of victims first and foremost.  If this is you, we’d love to hear from you.

Action on Elder Abuse are committed to ending elder abuse, and supporting those who have experienced or are worried about it. We want to raise awareness of elder abuse at all levels, challenge it where it does occur, and advocate for the best possible support framework. These are often victims who are scared, abused, neglected and ignored. Can you help us change that?

This is a pivotal time in the charity’s development, and we need someone with the motivation and drive to support us to develop and grow.  You’ll be responsible for:

• raising the profile of elder abuse and the charity across London and South England
• managing key relationships and understanding unique policy issues in the region
• helping us develop new programmes and services.

You’ll work closely with a team of peers in other parts of England, as well as colleagues across the UK, sharing good practice and generating new ideas for further developing the charity.

ROLE PROFILE:

The Head of Regional Development is part of a team of four postholders who take charge of all AEA activity within their given area. This includes managing key regional relationships, understanding the unique policy issues, raising the profile and providing links for our fundraising team, This is a senior role which acts as a catalyst to develop core relationships across the region and will help establish a regional development plan working closely with peer postholders.

As a leading member of the Programmes Directorate, the postholder will also work closely with the Director of Programmes to develop, administer and monitor any specific programming – and utilise good practice across the rest of England/UK to establish Key Performance Indicators for the programme alongside regional comparators.

1. CONTEXT AND PURPOSE OF JOB:

1. To represent the charity within local authorities and their communities, trusts, alliances, working and advisory groups, providing advice and information on the nature, extent and issues associated with elder abuse. 

1. To evaluate the effectiveness of policies to protect older people from abuse, collaborating with statutory and Third Sector colleagues to establish a UK perspective, and propose methods by which such policies could be improved, contributing to the development of more holistic and integrated services for victims across the UK.

1. To provide direct advice, guidance and information to social policy makers, including appropriate Members of Parliament, responding to demands for information and calls for evidence along with identifying gaps in knowledge and existing service provision.

1. To work with other charity staff, including Fundraising Team and the Director of Fundraising, to maximize awareness of the charity, and seek sources of funding.

2. MAJOR DUTIES AND RESPONSIBILITIES:

2.1 FINANCIAL RESPONSIBILITY:

2.1.1   To work within authorised spending and purchasing limits, monitoring and controlling individual budgets as required;

2.2 PROJECT DEVELOPMENT:

2.2.1. To influence and provide direct advice, guidance and information to social policy makers, including appropriate members of parliaments, on the nature, extent and issues associated with elder abuse.

2.2.2 To represent the charity at key external meetings and to take strategic decisions within AEA’s strategic framework at those meetings in order to further the charity’s strategies. This may involve advising staff and volunteers on social and health care policy and campaigns;

1. To draft policy briefings, newsletters, and other public documents, coordinating and producing robust evidence-based material for submission to Government, parliamentarians, the civil service and other statutory bodies, working to tight external deadlines;

1. In conjunction with the Director of Policy, to plan and support campaigning and lobbying strategy on policy areas, working with internal and external colleagues and volunteers.

1. To work with the Director of Operations and peer postholders to identify opportunities and volunteers for local peer support projects.

1. To encourage an increase in AEA membership among stakeholders, other organisations and groups, utilizing this to build a lobbying and campaigning approach to effecting improvements in elder abuse/adult protection.

1. To actively work with the fundraising and communications team and media agency, identifying opportunities for promotion of the charity, providing any necessary information or research, and acting as a spokesperson for the charity in local media.

2.2.9    To identify fundraising opportunities for projects, policy areas and core funding, providing appropriate information to the Director of Fundraising to enable the drafting of applications as required;

2.3. PROGRAMMES

2.3.1 To work closely with the Director of Programmes to generate programmes and initiatives that meet a need in the region – working alongside the fundraising team to develop the right ask and monitor effectiveness.

2.3.2  To seek collaborations with regional bodies, local authorities, relevant trusts and third sector partners to develop programme-related campaigns and events that meet the strategic priorities of AEA.

2.3.3  To take an active role with other Heads of Regional Development in developing a whole-England approach to programming and to feed this into UK-wide discussions.

2.3.4  Where appropriate, to ensure that a pro-active regional casework approach is adopted in the helpline, helping callers to raise concerns with appropriate authorities, supporting them through necessary processes, and identifying means to confirm final outcomes achieved.

2.3.5  To ensure statistical and other analysis of programmatic issues and activity is undertaken, utilising such Information to inform the charity on trends and changes in relation to elder abuse, including an annual report on the work of the charity in the region.

2.3.6  To ensure workers and volunteers are supported in line with organisational policy, including regular breaks during shifts and the provision of advice and information.

2.4. INFORMATION

1.   To provide information to the fundraising and communications team on a weekly basis to ensure that the AEA website is regularly updated, and to directly contribute to the social policy outlets of the charity

1. To support the fundraising and communications function to ensure that income generation targets and requirements in relation to project development activities are monitored and achieved, drafting reports as required.

1. To undertake monitoring and evaluation of project activities, contributing to

reports and analyses for the charity and for its reports to funding bodies,

Governments etc.

3. BOARD OF TRUSTEES:

3.1 To contribute to, and produce reports for the Board of Trustees as required and to speak to them when requested.  To attend meetings of the Board and Advisory Committees as requested.

4. HUMAN RESOURCES:

4.1 To provide supervision and/or support to any programmatic or helpline staff and volunteers as required by the Director of Programme, providing appropriate advice and guidance in accordance with good practice and AEA policy.

5. GENERAL:

5.1 To support our UK-wide Helpline by covering Helpline shifts for at least 4 hours per week, and record calls accordingly using our Customer Relationship Management System.

5.2 To respond appropriately to telephone, written and email enquiries, and maintain own diary (making travel/booking arrangements as necessary).  To travel as required;

5.3 To travel as required. Meetings may be in different parts of the UK, and some meetings may be during evenings or at weekends;

Head of Regional Development: Person Specification

Essential Criteria – Candidates will be expected to demonstrate how they can deliver against this criteria.

• Self motivated, requiring minimal supervision
• Good understanding of legislative requirements applying to elder abuse and adult protection;
• Ability to organise events including large meetings, seminars and smaller community based events
• Ability to engage volunteers in a proactive manner
• Ability to work with a range of individuals at different levels with minimal supervision
• Effective communication skills both written and oral
• Proven ability to develop effective relationships with senior staff in statutory agencies, voluntary agencies, regulatory bodies
• Knowledge of major developments in terms of adult care provision, adult protection, domestic abuse and care regulation
• An understanding of how Parliaments/Assemblies work
• Ability to manage complex and varied workload, and manage confidential issues
• Experience of public speaking and complex report-writing
• Experience of working in partnership with other organisations and agencies
• Ability to grasp issues quickly and to proactively analyse and communicate clearly

General requirements for roles at AEA

• Willingness and ability on occasion to work outside normal office hours and travel within the UK
• Willingness and ability to operate in accordance with the values and policies of AEA
• Willingness & ability to work flexibly in response to changing organisational requirements
• Commitment to bring into the work the views and needs of people with direct experience of abuse

Political awareness and sensitivity;

An SME sized housing charity based in south London (Zone 2) is seeking an experienced Head of Finance & Resources for a permanent role.

The organisation is only a few years old and is looking to grow over the next few years. They are based in new offices and have a dynamic and forward thinking culture.

The charity manages around 1800 properties & community houses on behalf of a larger parent organisation.

Reporting to the Executive Director, the role involves managing a team of 4 and sits on the senior leadership team, and will involve a mixture of hands-on and strategic finance duties, plus a small amount of other corporate resources responsibilities (HR, Governance, Compliance).

The organisation has a turnover of around £7.5 million and has 40 staff. The role would best suit someone with experience in a senior finance role in a similar sized organisation rather than a very large or very small organisation.

A qualified accountant with experience in the housing sector is preferred, but the organisation welcomes applicants from other sectors, and from part-qualified or QBE applicants.

Specific duties include:

-Work with the Executive Director as a key member of the Senior Leadership Team to help drive the strategic direction of the organisation

-Oversee the timely delivery of high-quality management and statutory accounts and commentaries making effective presentation of these to all audiences as required

-Devise and implement improved formats and substance of financial management reports in line with the demands of users, management, and external requirements

-Manage the budgeting process in an efficient and consultative manner and deliver the operational budgets on time, presenting this to managers, committees and board as required

-Lead in the implementation and operation of financial management contracts for third parties including delivery within Service Level Agreements.

-Management of the audit

-Oversee the efficient delivery of all services under delegated authority including:  Service Charges Accounting, Purchase Ledger and Payments, Payroll and Pensions, Governance and Compliance

-Oversee the optimum operation and where necessary, upgrade, of all financial and HR system applications and deal with any issues in liaison with the IT Provider

-Prepare and provide periodic regulatory information/returns to government agencies, Charities Commission and/or other regulatory bodies

-Provide oversight of the HR services function, ensuring the HR Adviser and information systems are managed efficiently

-Provide an oversight of the governance and compliance function ensuring risks are kept to a minimum

-Attending board meetings

-Managing a team of 4 finance and resources staff

Requirements:

-CCAB Fully Qualified Accountant or QBE

-A minimum of five years post qualification experience of financial management in an organisation of a similar size

-Good leadership skills including ability to motivate and develop staff in a challenging and pressurised environment

-At least two years’ experience of preparation of final accounts including compilation of appropriate working papers and dealing with external auditors

-At least three years’ experience of successful leadership and management of a high performing team

-A clear understanding of Charity SORP and other accounting and regulatory standards in relation to charities

Initial closing date: Tuesday 19th November, although applications may be considered after this date

Interviews: 29th November

Please send your CV for immediate consideration