Head of information systems jobs in westminster, greater london

Location: Remote / Hybrid (with occasional UK travel & team meetings at the Birmingham Office Monthly) Applications welcome for candidates within commuting distance of the Midlands.

At Fuel Bank Foundation, we believe no one should have to choose between heating and eating. Every day, we help people across the UK who are facing fuel crisis—providing emergency financial support, advice, and long-term solutions that create lasting change.

We’re looking for an experienced Strategic Partnerships Manager to help us grow and nurture high-impact relationships with corporate partners, charitable trusts, and grant-making bodies. If you’re a confident communicator, natural relationship-builder, and passionate about making a difference, this could be the role for you.

About the Role

As Strategic Partnerships Manager, you will play a central role in driving income growth and increasing the impact of our partnerships. You’ll work closely with the Head of Strategic Partnerships to deliver our partnership strategy—developing new funding opportunities, managing existing relationships, and ensuring excellent stewardship throughout the partner journey.

This is a dynamic and varied role that offers scope for creativity, strategy, and hands-on relationship management. You'll collaborate closely with internal teams to bring partner activity to life, demonstrate impact, and align our work with shared goals.

Key Responsibilities

• Develop and manage a portfolio of strategic partnerships, including charitable trusts, corporate sponsors, and grant-making bodies.
• Deliver high-quality stewardship and build strong, long-term relationships with supporters.
• Identify and secure new partnership and funding opportunities in line with organisational strategy.
• Create compelling, tailored proposals and pitches that align with partner objectives and Fuel Bank’s mission.
• Track partnership performance, prepare reports and evaluations, and share impact stories with funders and internal stakeholders.
• Collaborate across departments to align partner activity with service delivery and communications.
• Contribute to income planning, forecasting, and the delivery of financial targets.

What We’re Looking For

• Strong experience in partnership management, business development, account management, or fundraising—ideally within the charity, non-profit or social impact sector.
• A track record of building successful relationships and delivering income growth.
• Skilled in writing proposals, reports, and presenting ideas clearly and persuasively.
• Commercial awareness and confidence working with budgets, forecasts, and reporting tools.
• Strategic thinker with a creative mindset and the ability to spot new opportunities.
• Excellent communication, collaboration, and relationship-building skills.
• Comfortable working independently and managing multiple priorities in a fast-paced environment.

What you will receive in return:

At Fuel Bank Foundation, you'll join a passionate, values-led team making a real impact in communities across the UK. We offer:

• Competitive salary
• Flexible and remote working options
• Opportunities for personal and professional development
• A supportive, inclusive, and collaborative team culture
• The chance to help shape solutions to one of the UK’s most urgent social issues
• Enhanced annual leave
• Enhanced pension scheme
• EAP – Healthcare

Job Description

Who are Spinal Research?

We are Spinal Research, the UK's leading medical charity focused on the repair and restoration of the spinal cord. Every two hours, someone in the UK will become paralysed. Globally, it is estimated that 15.4 million people are living with paralysis. It can happen to anyone at any time, changing lives instantly. We fund groundbreaking research that will cure paralysis, ensuring people living with spinal cord injuries will get life-changing treatments.

The Role:

The Data Manager will be responsible for overseeing and managing the end-to-end processing of all supporter and organisational data. This includes the set-up and management of systems, ensuring data accuracy and integrity across multiple sources, and preparing information to support financial reporting. The role holder will also ensure the effective use of Salesforce CRM and other connected systems, while enabling teams across the organisation to use data to drive insight and impact.

This role will report into the Head of Operations and Strategy, providing guidance on data management, systems improvements and organisational effectiveness.

Responsibilities:

Data Management & Processing:

• Manage the end-to-end flow of supporter and organisational data across all systems.
• Collate data from multiple sources and prepare/upload into Salesforce CRM.
• Ensure data is reconciled with bank statements to guarantee completeness and accuracy.
• Carry out manual processing and preparation steps required for accountants and financial reporting.
• Maintain data quality and integrity across all systems and databases.

Systems & Integration:

• Oversee the access, security, and effective use of Salesforce CRM, payment platforms and third-party systems.
• Map and align data across platforms to ensure correct integration and reporting.
• Identify, resolve and prevent system or data flow errors.
• Support the Head of Operations and Strategy in implementing new systems or improvements.

Data Analysis & Insight:

• Provide accurate data analysis and insights to support strategic decision-making.
• Build dashboards and reports in Salesforce and other tools to support fundraising, research and operational teams.
• Identify trends, patterns and opportunities to increase organisational effectiveness.
• Act as the central point of expertise for data queries across the charity.

Team Support & Development:

• Support colleagues across teams to understand, use and manage their data effectively.
• Provide training and guidance on dashboards, reports, and data best practices.
• Share knowledge and recommend improvements in processes, data capture and reporting.
• Ensure compliance with data protection and GDPR in all areas of work (working alongside the Data Protection Officer).

Skill Set Requirements:

• Proven experience in data management, CRM administration or a related role.
• Strong knowledge of Salesforce CRM (or similar CRM systems), data processing and reporting.
• Excellent analytical skills, with the ability to extract insights and translate them into actionable recommendations.
• High level of accuracy and attention to detail in managing complex datasets.
• Strong organisational and problem-solving abilities.
• Experience in financial data reconciliation and reporting preparation is desirable.
• Proficiency in Microsoft Office Suite (particularly Excel), SharePoint and other relevant tools.
• Knowledge of data protection and GDPR best practices.
• Ability to manage multiple systems, integrations and workflows simultaneously.
• A proactive and adaptable approach, with excellent communication and interpersonal skills.

Benefits:

• A four day working week
• Five weeks annual leave plus bank holidays (adjusted for part-time staff).
• Flexible working, with core hours between 10am–4pm.
• Hybrid remote working (1 day a week expected in the office).
• Private health insurance cash plan.
• 8% pension plan.
• Cycle to work scheme.
• Onsite gym in office.

How to apply

If you would like to apply and join our energetic team at this exciting time, please submit your CV and a covering statement (no more than two pages) outlining your interest in the role and why you believe you are a good fit.

Commitment to diversity and inclusion

Spinal Research is committed to fostering a diverse and inclusive environment. We provide equal opportunities for all applicants, regardless of race, sexual orientation, disability, age, or gender. We welcome applications from all backgrounds and are happy to make reasonable adjustments to ensure a fair recruitment process.

ID: 1557

Job Title:  Deputy Director of Services & Innovation, Central Region of England

Service: Services & Innovation

Salary: £65,782 - £72,959 Additionally, £480 home-based allowance FTE per annum

Location: Homebased with regular travel across the central region of England and occasional London Head Office.

Hours: full-time 37 hours per week.

We offer flexible working arrangements - please see below for more details.

Contract: Permanent

Family Action & the Role’s Impact:

At Family Action we support people through change, challenge or crisis. It’s what we’ve done for over 150 years. We protect children, support young people and adults and offer direct, practical help to families and communities.

We see first-hand the power of family to shape lives, for better or worse, so we speak up for the

importance of family in national and local policymaking, amplify family voices and represent the changing needs of families in the UK today.

Are you an innovative, strong, team player, who is solution focused and passionate about making a difference in everything you do?  Do you have a proven track record of growth and retaining services, delivering excellent, inclusive services and cultivating quality and diversity?  Are you looking for a diverse, ambitious and fast paced organisation – if so, you have found it.

About the role:

The roles primary function is to lead the operational teams and lead on strategic development and growth across the region. The post holder will model the organisations values; people focus, can do, excellence and mutual respect.

The Deputy Director leads the strategic development and transformation of Family Action services across the Central region, and implements the organisation’s strategic plan and its 5 key objectives. The role focuses on stakeholder engagement, partnership, service development, and system leadership across sectors. It requires inclusive leadership and the effective line management of Operational Managers and one Assistant Director.

The role has responsibility for service delivery, risk management, performance, quality and practice, safeguarding, income generation and budgets across the region. The post holder drives accountable leadership, innovation, co-creation, and continuous improvement across all the Central region. The Deputy Director will be an excellent communicator, highly resilient, and a decision maker, while always championing Family Action’s values in delivering inclusive, outcome-focused support for children, families, young people and adults.

Main Responsibilities:

· Be accountable for service delivery across the region, contractual performance, safeguarding, quality assurance, risk management, ensuring services meet regulatory standards, delivering positive outcomes and embedding equality, diversity and inclusion in everything we do.

· Lead senior stakeholder engagement and foster strong cross-sector partnerships across the geographic area.

· Line manage Operational Managers, and an Assistant Director, oversee budgets to ensure efficient, cost-effective service delivery. Champion the sharing of learning, development of staff and volunteers and best practice across services to support continuous improvement and innovation.

· Strategic and accountable leadership, leading the region by motivating and galvanizing the team to achieve innovation, growth and quality services maximising outcomes for the people we support

· Working alongside the Business Development & Corporate and Marketing team, drive the region’s income generation through generating and responding to new opportunities, and by leading innovative service design and modelling.

· Be part of a dynamic and supportive team of other regional and national Deputy Directors, sharing and influencing cross-organisational decision making, resource allocation, strategy and organizational development and leadership. 

Main Requirements (for details check the job description and person specification):

· Passionate about social justice and improving the life chances and supporting children, young people and adults who experience disadvantage.

· We are looking for someone who has senior level leadership and management experience and expertise in at least one of the settings in social care, health, young people and community sector. Who is highly robust, able to priorities multiple workflows and issues, with a good understanding of and leadership around service risks and decision making.

· We are also looking for someone who can think strategically across systems, contribute to innovation, creativity and diversity, and is an excellent inclusive leader that can inspire their teams as well as their peers and senior leaders in Family Action.

· Appointments are subject to Family Action receiving a satisfactory disclosure from the Disclosure and Barring Service – Enhanced and children’s barred list.

· Benefits:

- an annual paid leave entitlement of 30 working days plus bank holidays

- up to 6% matched-pension contributions

- flexible working arrangements and new starters have the right to make flexible working requests from day one of employment

- enhanced paid sick leave and paid family leave provisions

- eye care and winter flu jabs vouchers

- cycle to work scheme

- investing in your professional development with ongoing quality training and career development opportunities

We are forward looking, ambitious and committed to continuous improvement. We are a people focused, can-do organisation, which strives for excellence in all we do and operates with mutual respect.

To Apply:

Click 'Apply Now' to complete our online application form by the closing date of Sunday 28th September at 23:59

Interviews and an assessment exercise will be virtual over Microsoft Teams – Week commencing  13th October.

For any queries, or if you would like to discuss any aspect of the selection process or the potential for flexible working, please email: Helen Cantrell (full email address on advert document)

All appointments with Family Action are subject to satisfactory Safer Recruitment checks.

Our commitment to Equality, Diversity & Inclusion:

We are happy to consider any reasonable adjustments that candidates may need during the recruitment process and you will be asked whether you require any adjustments if shortlisted for interview. We also make reasonable adjustments on the job, where required.

We are committed to Equality, Diversity & Inclusion in all that we do and welcome applications from all sections of the community. Intersectionality is important to us and we particularly welcome applications from ethnically diverse communities, LGBTQIA+ candidates and disabled candidates because we are committed to increasing the representation of these groups at Family Action. We know that greater diversity will lead to even greater results for families and children and we strive for our workforce to be truly representative of the diverse communities we support.

We offer a guaranteed interview scheme for disabled applicants who meet the minimum criteria for the role. For this vacancy, we are also applying positive action to improve the representation of people of colour in management roles at Family Action. As such, the guaranteed interview scheme is extended to applicants of colour who meet the minimum criteria.

To help remove financial barriers to working with us, we will reimburse travel costs if you are invited to attend an interview in person.

Position title: Health and Wellbeing Lead

Reports to: Head of Shed Development and Sustainability

Direct reports: None currently

Location: Remote (with regular travel)

Key stakeholders: UKMSA Volunteers, Sheds and Shedders, Head of Shed Development and Sustainability and team, Head of Volunteering

Salary: Level 3 – £30,000-£35,000

As Health and Wellbeing Lead, the purpose of your role will be to work with volunteers and colleagues to support Sheds and Shed Networks to improve men’s health and wellbeing across the UK. This work is within the context of informal, peer-led, self-determined spaces, where the emphasis is on activity not health prevention, which suits many men and works well for them.

This role involves engaging directly with Sheds and Shed Networks, supporting them to foster partnerships with local health and social care organisations, as well as supporting local health and social care organisations to understand and engage effectively with Men’s Sheds in their area.

You will work with volunteers, colleagues and external experts to gather and share accurate, accessible and relevant resources, information and case studies related to men’s health and wellbeing with Sheds and Shed Networks. This will include developing and engaging with digital health tools, information and training, as well as taking an empowering and capacity building ‘train the trainer’ approach to the design and delivery of all training and workshops related to men’s health and wellbeing.

You will work closely with the Head of Volunteering to support volunteers to promote the role of Men’s Sheds in preventative and community-based health locally and will work with colleagues to support volunteers to actively contribute to promoting the role of Men’s Sheds in preventative and community-based health at a national level. 

You’ll be the main contact for volunteers, Sheds and Shed Networks for all things related to Sheds and men’s health and wellbeing.

Key responsibilities:

1. Sheds and Shed Networks

· Be the main point of contact for all Sheds and Shed Networks for all things related to Sheds and men’s health and wellbeing – ensuring you are approachable, responsive and consistent.

· Empower volunteers and colleagues to support Sheds and Shed Networks to foster partnerships with local health and social care organisations.

· Empower volunteers, colleagues and the wider Shed community to support local health and social care organisations to understand and engage effectively with Men’s Sheds in their area.

2. Information and resources

· Work with volunteers, colleagues and external experts as part of the UKMSA Advisory and Guidance Group to continuously gather, develop and update relevant resources, information and case studies related to men’s health and wellbeing. Regularly share clear and accessible information and resources with Sheds and Shed Networks.

· Work with volunteers, colleagues and external experts as part of the UKMSA Advisory and Guidance Group to build knowledge and understanding of relevant organisations and services related to men’s health and wellbeing. Regularly share clear and accessible information about organisations and services with Sheds and Shed Networks.

· Work with Sheds and volunteers to gather case studies and develop resources highlighting Sheds that demonstrate innovation and best practice in the field of health and wellbeing.

3. Training and workshops

· Work with volunteers, colleagues and external partners to develop an empowering train the trainer model to enable Shed Leaders and Shedders to plan, deliver and evaluate training and workshops related to men’s health and wellbeing.

· Work with volunteers, colleagues and external partners to co-design and deliver training and workshops related to men’s health and wellbeing at UKMSA events.

· Support peer-to-peer learning amongst Sheds and Shed Networks through regional events, online forums, and learning networks.

4. Digital health and wellbeing

· Work with volunteers and colleagues to test and empower Sheds and Shed Networks to use digital platforms for hybrid training, remote participation, or digital inclusion efforts.

• Work with volunteers and colleagues to utilise and adapt data tools (e.g. CRM, health analytics and dashboards) for monitoring health and wellbeing related outcomes and for reporting impact.

5. Monitoring and Reporting

· Work with volunteers, Sheds and Shed Networks to collect and report data in relation to men’s health and wellbeing to demonstrate the role and impact of Men’s Sheds in preventative and community-based health.

· Work with volunteers, colleagues, Sheds and Shed Networks to contribute to relevant evaluation and research projects relating to Sheds and men’s health and wellbeing.

6. Stakeholder Engagement

• Work with volunteers to build relationships with local and regional health, community, and voluntary sector organisations.
• Represent UKMSA at relevant networks, events, and conferences.
• Contribute to the planning and delivery of the annual Shedfest and other key events, coordinating and supporting volunteer involvement in relation to men’s health and wellbeing.
• Work with colleagues, including the CEO, to build effective working partnerships across the UK men’s health sector  

Key expertise required:

• Knowledge, skills and experience in men’s health and wellbeing.
• Some knowledge of how to effectively improve men’s health and wellbeing in the Shedding context, and a willingness and interest in working with volunteers to develop and share expertise in this area.
• An understanding of the importance of taking an empowering train the trainer approach to planning, delivering and evaluating training and workshops related to men’s health and wellbeing.
• Ability to build relationships with local and regional health, community, and voluntary sector organisations, and to support others to do so.
• Skilled at actively collaborating with volunteers and subject matter experts.
• Confident communicator - able to build rapport, deliver training, and manage sensitive conversations.

· Strong relationship builder - able to connect with people, build trust and maintain long term engagement.

· Willing, able and confident to travel to meet volunteers and attend Shed events regularly.

· Confident working with data and systems - including CRM tools and digital tools.

· Proactive and creative - always looking for ways to improve how things are done.

· Self-motivated and able to manage your own workload without needing close supervision.

· An understanding of the nuances and limitations of how Sheds can support health and wellbeing

What success looks like:

• Strong, collaborative relationships established between Sheds, Shed Networks and local health and community partners.
• Demonstrable improvements in the health and wellbeing of Shedders through supported activities and case studies.
• Volunteers, Sheds and Shed Networks feel empowered and equipped to deliver activities that support mental and physical health.
• Health and care organisations view Men’s Sheds as trusted, valuable partners in preventative health and social prescribing pathways.
• Resources, training, and support materials are well-received, practical, and widely adopted in Sheds and across Shed Networks.
• Clear and impactful reporting informs and supports UKMSA’s work at a national level.

This job is not:

• An expert, clinical or therapeutic health role—you will not be expected to deliver personal care, therapy, or counselling.
• Solely office-based or desk-bound—this is a varied, outreach-focused role that involves relationship-building, travel, and hands-on support.
• Focused only on one region—this is a national role, requiring awareness of regional variations across the UK.
• A short-term fixer—you’ll be building capacity and confidence in communities for long-term sustainability, not quick fixes or prescriptive solutions.

This job description is intended to outline the general responsibilities and expectations of the role. It may be reviewed and updated as the organisation evolves, and from time to time you may be asked to take on other reasonable tasks that fall outside this scope - we’re a small team, and flexibility is part of how we work.

Closing date: 9th October 1200 hrs
Interview: 17th October

To support the PA to the CEO and Office Administrator, by running efficient and effective systems for front office and office operations. To support the Head of HR and work closely with the HR Officer in HR Administration. To cover for PA duties to the CEO when the PA to the CEO and Office Administrator is not available. This support and coordination role will help the office as a whole to sustain high professional standards and effectiveness.

The Office & HR Assistant is responsible for: office administration (50%), HR, Health& Safety & security administration (40%), finance administration (5%) and IT administration (5%). 

Office administration (50%)

• Answer the AKF UK main phone line and pass on messages to AKF (UK) employees as appropriate

• Open and process the post at the Aga Khan Centre and deliver to the relevant AKF (UK) employee

• Manage the “front office” email account and ensure emails are replied to or forwarded to the relevant AKF (UK) employee

• Support the greeting and receiving of AKF (UK) guests at AKC

• Book meeting rooms at AKC for colleagues and external partners and arrange catering as required

• Support AKF(UK) events, facilitate and support hosting of meetings and events for partners, including travel, visas, accommodation, and catering; this may require some out of office duties

• Manage the meeting schedule for All Staff Meetings and ensure that colleagues are confirmed for the presentation slots

• Support the management of the organisation’s travel agent

• Support the management of the organisation’s mobile phone provider

• Arrange couriers for AKF (UK) employees as required 

• Collect and maintain a detailed inventory of office equipment, IT equipment (mobile phones, laptops, desktops etc) and supplies

• Maintain the equipment purchasing guide with input from the IT Department

• Support the management of GDPR data lists and data requests

• Keep the Administration Manual up to date at all times

HR, Health, safety & security administration (40%)

• Maintain a detailed contact list for all AKF (UK) employees and keep it up to date

• Keep the AKF (UK) Emergency WhatsApp group up to date and share emergency messages as required

• Support recruitment processes by placing job adverts internally and externally as directed by the Head of HR

• Preparing and sending out offer letters and contracts as directed by the Head of HR

• Support the onboarding process including sending reference requests and background check requests

• Arrange induction and logistical arrangements for new employees including setting up phone, email, mobile, laptop, etc and purchasing new equipment as necessary

• Add new members to benefit schemes such as the private healthcare plan as directed by the Head of HR • Arrange leaving process for AKF (UK) employees and ensure all equipment is returned

• Draft responses to reference requests

• Support the Head of HR with the administration of the HR Management System (MyAKF) including updating it for joiners and leavers

• Troubleshoot any issues or problems with the MyAKF HR system, working with the MyAKF helpdesk

• Provide MyAKF system training to new starters.

• Draft visa sponsorship letters for all AKF (UK) employees and submit for approval and signature

• Provide Visa invitation letters to visiting delegates/employees.

• Coordinate with our travel insurance providers to arrange additional coverage for employee travel where required.

• Maintaining our training systems including allocating courses, adding new hires and removing leavers and running reports as required

• Support the Head of HR to ensure that employee health and safety and workstation tests are up to date

• Act as a Health and Safety Officer and Fire Marshal for AKF (UK)

• Act as a AKF (UK) First Aider including obtaining annual certification

• Create and cultivate an office culture that contributes to the happiness and well-being of all employees, including arranging birthday celebrations, celebrating unit milestones, arranging quarterly and year-end activities, and creating a space and place employees enjoy working in and feel positive about

Finance administration (5%)

• Assist the finance officers with the company credit card processes

• Scan and file bank statements

• Scan and file purchase invoices

IT administration (5%)

• Liaise with internal IT support as necessary to trouble-shoot issues and order equipment

• Work with IT services to ensure that all software is updated and maintained on individual’s computers and hardware on a regular basis (e.g. regular back up of all system software and protocols, including latest updates of virus software)

Other

• Cover the PA to the CEO and Office Administrator’s workload during periods of sickness or annual leave 

• Undertake tour guide training so that visiting delegates and VIPs can be shown around the Aga Khan Centre and its internal Islamic gardens and courtyards.

• Carry out any other duties as assigned by the PA to the CEO and Office Administrator, Head of HR, Head of Finance and Operations, or the CEO.

Qualifications

• Educated to A-Levels desirable

• Qualified First Aider desirable

Skills

• Highly organised with strong logistical skills and proven consistent attention to detail

• Strong interpersonal skills, tact, patience and ability to work in a cross-institutional, multicultural environment dealing with senior and high-level officials/persons and VIPs

• Excellent written communication and presentation skills and ability to draft and write effective copy and present to a range of audiences from senior-level to partners and suppliers

• Comfortable working independently and under minimal supervision but also forming an essential component of a team

• Strong operational and IT skills as well as an openness to learning new software and tools

Knowledge

• Knowledge of Microsoft Office Suite and Apple applications

• Keen interest in international development and improving knowledge of these issues will be a distinct advantage

Experience

• Proven strong experience of office administration

• HR administration experience is desirable.

• Proven ability to multitask in a busy, open-plan office environment; ability to work under pressure, juggling various requests and deadlines

• Proven ability to deliver a consistently high level of accuracy in preparing and entering information

• Flexible approach to working, able to pick up a variety of tasks/projects with minimal supervision; ability to anticipate issues or scenarios when planning calls, meetings, or business trips, and to address them proactively

Application Details:

• Must have right to work in the UK.

• Must include CV and a supporting statement that outlines why they want the role, why they want to work for AKF(UK) and how their experiences and skills to date will make them the most suitable applicant for the role.

• Closing Date: 9 th October 2025; must be available for interview w/c 16th October 2025. Ideal start date 8th December 2025

Job purpose:

The post holder will support the Digital Content Manager in implementing the Association’s digital strategy. They will create web content that is user focused, accessible and optimised for search engines. They will maintain a content schedule, coordinating activities across the organisation and will build relationships with a variety of subject matter experts. They will support the Digital Content Manager in managing the Association’s digital channels.

The postholder will play a key role in supporting the management of the Association’s digital campaigns and tracking and reporting on digital campaigns to guide improvements. They will create and edit digital designs for use on web, social media and email platforms and be responsible for working with colleagues across the Association to provide digital insight and training.

This role is based at our head office at 21 Portland Place, London. We offer a hybrid working arrangement with a minimum of 2 days in the office per week.

Key Responsibilities:

Digital

• Support the Digital Content Manager to review, develop and update the Association’s current website, and take a key role in the project to work on development of a new website.
• Support the management of the online community forum.
• Support the management of the Association app and any additional projects undertaken to further develop it.
• Act as a contact point with support agencies to swiftly resolve issues and to follow up developments.

Communications and social media

• Write and collate (including copyediting and proofreading where necessary) high quality, engaging content in line with agreed content priorities.
• Ensure content follows the Association’s brand guidelines, tone of voice and style guide.
• Work with colleagues to prepare, send and report on email campaigns on their behalf.
• Manage the Association’s social media presence, with the aim of reaching an increasingly broad audience.
• Create and edit digital designs for use on web, social media and email platforms, including filming and editing simple videos.
• Coordinate a digital content schedule across all channels for the organisation.
• Keep abreast of the latest innovations in digital communications and make suggestions for new ways of promoting the Association work and messages online.

Reporting

• Analyse campaigns and translate anecdotal or qualitative data into recommendations and plans for revising social media, content marketing, SEO and social advertising campaigns.

General responsibilities:

• Promote the benefits and impact of our digital communications internally.
• Understand and support the vision, mission and aims of the Association.
• Provide cover and represent at meetings as required.
• Contribute to team meetings and wider organisational priorities.
• Maintain and improve own competencies through continuous professional development.
• Support and promote the Association’s commitment to diversity and equality of opportunity in the workplace.
• Continually seek to improve processes and ways of working to support the work of the Association.

This job description is intended to reflect the main duties and responsibilities of the post and is not an exhaustive list of duties. The post holder may be required to undertake other duties which are commensurate with the role.

Person specification

Skills, knowledge and experience 

Essential

• Proven experience in a digital communications role 
• Proven experience of using website content management systems (working knowledge of the DNN platform is desirable), including writing, preparing and uploading content, maintaining the backend and working with developers to develop functionality and solve technical issues
• In-depth knowledge and understanding of social media platforms and how each platform can be deployed in different scenarios
• Excellent attention to detail 
• Extensive experience in online copywriting and publishing 
• Ability to work under pressure and to tight deadlines 
• Demonstrable experience of developing and maintaining effective relationships with key stakeholders 
• Demonstrable experience of supporting colleagues with digital communications activities, either through coaching/training or assisting with particular projects 
• Excellent written and communications skills and the ability to articulate complex situations to non-technical colleagues 

Desirable 

• Experience in a charity or similar membership organisation 
• Experience of Adobe Illustrator, Photoshop and InDesign desirable
• Experience of CRM systems desirable (preferably MS Dynamics)
• Knowledge of Google Analytics and social media analytics tools 

SLRA is a well-established local migrant support organisation working with and for refugees, asylum seekers and other migrants who are at risk or in crisis because of immigration issues. We provide specialist immigration advice as well as a broad range of practical, social and therapeutic support services. We also campaign for a fairer immigration system, involving local people with lived experience in influencing local and national policy and practice.

Our specialist Youth Service provides holistic, one to one casework and a programme of activities and trips. We are looking for a Head of Youth Services (maternity cover), who will work with other team members to support the effectiveness of operational activities, leading the youth services elements within the organisation. The postholder will be responsible for promoting the wellbeing, learning and development of youth service staff and volunteers and will lead on safeguarding the young people we work with, along with working closely with the Youth Casework Manager and CEO to manage established partnership projects.

We would love to hear from you if you have: 

• Substantial experience of working with refugee, asylum seeking and migrant children and young people facing multi-faceted issues, and managing those services. 
• Successful experience of effective project management, monitoring and evaluation.
• Significant experiences of casework management, confidentiality procedures, and safeguarding and child protection. 
• Knowledge of the issues faced by refugee, asylum seeking and migrant children and young people at an individual level. 
• Knowledge of requirements and responsibilities of Local Authorities in relation to young migrants, alongside local and regional statutory and non-statutory support agencies and their role. 

Benefits include: 

• 25 days holiday per year (with 3 additional days when the office is closed at Christmas) plus bank holidays.
• Additional long service annual leave days up to a maximum of an additional 5 days per year.
• Flexible and family friendly working arrangements including compressed hours and school term time working.
• Pension scheme with 5% employer contribution.
• Commitment to staff learning and development.
• Cyclescheme and travelcard loans.

DEADLINE: Rolling deadline, applications will be reviewed on submission and successful candidates invited to interview straight away.

For all roles, we particularly welcome and encourage applications from Black, Asian and Minority Ethnic individuals, and those who are migrants or refugees, and who have lived experience of the hostile immigration system. We are proud to be a member of the Experts by Experience Employment Network, which aims to create a charitable sector that is led by people with lived experience of the asylum and immigration system. As part of this network, we challenge the one-size-fits-all approach in our employment practices, and respect personal circumstances and needs of people with lived experience. Please feel free to use information and resources on their website which may help in preparing your job application. 

Head of Philanthropy Intelligence, Planning & Performance

Salary: M3 - £75,000 - £85,000 pa depending on experience

Reports to: Associate Director of Philanthropy

Department: Strategy & Philanthropy

Contract: Permanent

Hours: Full time 35 hours per week (flexible-working requests for compressed hours will be considered if it meets business needs)

Location: Stratford, London with high flexibility (we would expect you to be in the office 1 to 2 days per week).

Closing date: Wednesday 24th September at 23.55. This vacancy may close earlier if a high number of applications are received or once a suitable candidate is found, so please do not delay submitting your application to avoid any disappointment.

At Cancer Research UK, we exist to beat cancer.

We're a collective force, tackling cancer on all fronts to save and improve lives. We fund pioneering research, we provide reliable and accessible information, we influence policy, and we encourage positive behaviour change. We are a passionate team of professionals driven by purpose, striving to accelerate breakthroughs in cancer research and treatment. We are the world's biggest charitable funder of cancer research raising on average £640m a year.

As we expand our efforts, we're recruiting an inspiring, strategic leader to join our Philanthropy Directorate as Head of Philanthropy Intelligence, Planning & Performance. This pivotal role will shape the future of philanthropic fundraising through data-driven excellence, insightful strategy, and empowered team leadership.

As a senior member of the Philanthropy Operations team, you'll lead the charge by embedding intelligence-led thinking across the directorate-driving innovation, performance, and long-term donor engagement. From prospect development and portfolio management to deep analytics and strategic planning, your leadership will be instrumental in delivering transformational gifts and campaign success.

This role also plays a central part in delivering our ambitious £400 million More Research, Less Cancer campaign-accelerating life-saving cancer research and unlocking transformational gifts for Cancer Research UK.

What will I be doing?

• Provide strategic leadership to the Prospect Development and Insight & Reporting teams, shaping their direction, plans, and delivery.

• Deliver proactive insight, analysis, and intelligence to inform decision-making and strengthen strategic development.

• Oversee the annual business planning process, ensuring robust monitoring, delivery, and evaluation frameworks.

• Partner with fundraising leadership to support portfolio and performance management, including oversight of top donor relationships.

• Partner with senior leaders across the directorate to develop, refine, and implement strategic plans, ensuring intelligence and insight are embedded throughout.

• Oversee and champion the directorate-wide embedding of the new CRM (Salesforce), ensuring business readiness and alignment with future growth.

• Support the development of infrastructure to enable international fundraising expansion in line with CRUK's evolving Global Strategy.

What skills are we looking for?

• Proven senior leadership experience in complex, matrixed organisations.

• Expertise in philanthropic strategy, prospect development and research, data insight, and performance reporting.

• Experience in budget development, forecasting, and financial modelling.

• Skilled in stakeholder engagement and strategic influence across all levels.

• Track record of delivering ambitious outcomes through people, data, and process.

• Strong understanding of major gift fundraising and donor lifecycle principles.

• Fluent in CRM systems and data platforms (e.g. Salesforce, PowerBi, Excel).

• Emotionally intelligent communicator with a collaborative, proactive mindset.

• Resilient, adaptable, and committed to operational excellence.

Our organisation values are designed to guide all that we do.

Bold: Act with ambition, courage and determination  

Credible: Act with rigour and professionalism   

Human: Act to have a positive impact on people  

Together: Act inclusively and collaboratively

We're looking for people who can believe in and embody these organisation values and can use them to drive forward progress against our mission to beat cancer.

What will I gain?

We create a working environment that supports your wellbeing and provide a generous benefits package, a wide range of career and personal development opportunities and high-quality tools. Our policies and processes enable you to improve your work-life balance, take positive steps in your career and achieve your personal wellbeing goals.

You can explore our benefits by visiting our .

How do I apply?

We operate an anonymised shortlisting process in our commitment to equality, diversity, and inclusion. CVs are required for all applications; but we won't be able to view them until we invite you for an interview. Instead, we ask you to complete the work history section of the online application form for us to be able to assess you quickly, fairly, and objectively.

For more updates on our work and careers, follow us on: Linked In, Facebook, Instagram, Twitter and YouTube.

Please note: You must be eligible to work in the UK to apply for this vacancy. Cancer Research UK is not able to offer visa sponsorship.

About us:

Are you passionate about financial capability? Join us to develop knowledge, resources and tools that are accessible to all!

At The London Foundation for Banking & Finance (LFBF), our story began in 1879 when a group of visionary bank workers set out to elevate professional standards and leadership in the industry. Over the past 145 years, we became a recognised leader in financial services education, offering industry-leading qualifications and setting the gold standard for professional competency.

In 2023 we entered an exciting new chapter as an independent charity, revitalising and refocusing our mission to improve financial capability and empower professionals in the sector. We are now seeking a passionate leader to join our Chief Executive and senior management team on an interim basis to cover a period of family leave.

Our charitable objective is the advancement of knowledge and education in financial services, and to carry out research and publish useful results for the benefit of the public. In doing so, we seek to improve levels of financial literacy and skills, as well as support those working within or considering a career in the financial services industry.

Our objective is just as relevant, perhaps even more so, today as it has been in our long history. If you're inspired to make a real impact and contribute to the advancement of financial knowledge for the benefit of society, we want to hear from you.

About the role:

In this senior research professional role, you will be instrumental in executing strategic objectives, specifically through the delivery of a comprehensive research strategy that aligns with our charitable objects and goals. You will work closely with the Director of Communications to support content creation initiatives with research and evidence.

This is an exciting opportunity for a senior research professional who is looking to apply their expertise in a strategic leadership role while enjoying both the flexibility of hybrid working and flexible part-time hours.

Key Responsibilities:

• Delivering the research strategy ensuring alignment with our charitable goals.
• Developing, conducting and managing research projects, content creation and storytelling.
• Implement and report on LFBF’s newly developed impact measurement framework.
• Communicate research findings by presenting at conferences, workshops and seminar.
• Communicate with stakeholders and maintain partnerships

You will have:

• Worked in a senior Research role, preferably at Director level.
• Proven experience in developing, delivering or overseeing research projects, including sourcing funding and sponsorship
• Deep understanding of both qualitative and quantitative research methods, including data collection, analysis, and interpretation
• Ideally in-depth knowledge of the charity’s focus area, financial capability, to guide relevant and impactful research although we are open to different research specialisms with applicability/ relevance to financial capability.
• Experience in content creation, storytelling, and managing multi-channel content delivery, such as podcasts.
• Project management skills to oversee research plans, and expertise in identifying and maintaining relationships with key stakeholders.
• Excellent problem-solving skills and attention to detail.
• Strong written and verbal communication skills.

What we offer:

• An opportunity to make a significant impact on the success of the strategy of the charity.
• A collaborative, adaptable and supportive work environment where integrity and innovation are valued.
• Competitive compensation based on your experience and the charity sector
• Hybrid working – work from home and work from our London office based in the City: we’d like you to be in the office on two fixed days a month (Thursday) but otherwise we’re flexible.
• Flexible working days and times: We’re happy to be flexible as we trust you to get things done
• We recognise that physical, mental and financial wellbeing is important:
  • so enjoy our generous annual leave (31 days plus bank holidays for full time hours, pro rata for part time hours) – which increases further after two and five years’ service. You can also buy and sell annual leave.
  • join our Private Medical insurance scheme.
  • provision of generous life insurance cover, to provide financial security to your loved ones should the worst happen.

Together, the charities Sands and Tommy’s have formed a Joint Policy Unit (JPU) focussed on achieving policy change that will save more babies’ lives during pregnancy and the neonatal period and on tackling inequalities in loss, so that everyone can benefit from the best possible outcomes.

The JPU’s mission is to secure policy change that will reduce rates of miscarriage, stillbirth, pre-term birth and neonatal death, and to work to eliminate inequalities in these outcomes.

While there is widespread agreement on the need for change to improve the safety of maternity and neonatal services, what that change looks like is not clear.  To save more babies’ lives we believe that a continued focus is required, and that governments should set new commitments to reduce perinatal mortality and preterm births, focused on matching the best-performing countries in Europe.

This role will be crucial to the continued success of the JPU unit; leading, shaping and coordinating all the unit’s work. 

We are looking for an independent and assertive problem-solver, a policy expert who can manage multiple priorities, take the initiative, lead the national conversation and is as excited as we are about taking the helm of this venture for both of our organisations.

The successful candidate will need to have a substantial track record of effectively leading and implementing national policy and influencing programmes, driving change and achieving the desired impact.

You will have considerable experience across research, data analysis, policy development, public affairs and communications.  Additionally, you will be well-versed in research and data management, including analysing complex data and evaluating policy developments.

Experience of being a member of a senior management team with successful, significant and relevant management and leadership experience is also essential.

Join Our Team!

We have an exciting opportunity to join us as our IBD Project Manager. You will lead and coordinate the redesign and relaunch of the IBD UK Alliance programme, to improve the quality and standards of health services for people affected by Crohn's and Colitis across the UK.

You'll be working closely with the Director of Services & Evidence and Head of Health Services to support the charity's leadership of the IBD UK Alliance.

Download our recruitment pack from our website containing full details of the job description and person specification.

About you

You will need to have:

• Experience of developing and delivering successful health service quality improvement projects and programmes.
• Knowledge and experience of working in UK health services or a health or medical charity.
• Experience of successful development of operational performance metrics, strategies and objectives.
• Evidence of establishing and maintaining effective relationships with external stakeholders, including senior clinicians and NHS business managers.

Benefits:

• 25 days annual leave plus bank holidays, increasing by one day per year up to 30 days
• Salary Sacrifice Pension scheme
• Flexible working options
• Enhanced maternity, adoption and paternity pay
• 24/7 Employee Assistance Programme
• Wellbeing programme
• Interest free loan for season tickets
• Cycle to work scheme
• Free parking and secure bike locks
• Training and development financial support and/or study leave
• Performance review and development scheme

Our location

We are based in Hatfield, Hertfordshire, so we are easily accessible by road and rail. In this role there is plenty of scope for working from home, although there will be occasions when you will need to attend 2 directorate days and conferences/events. In addition, the charity meets four times a year at the office in Hatfield for its 'All Staff Together' days, at which attendance is mandatory.

The Association of Anaesthetists is a membership organisation for Anaesthetists with over 10,000 members. Our main aims are to advance and improve patient care and safety and to promote and support education and research in the field of anaesthesia. We represent, protect, support, and advance the interests of our members.

Job purpose:

We are seeking an enthusiastic and proactive Membership Administrator to serve as the first point of contact for our members and to provide dedicated support to the networks of the Association, namely our Links network and mentor network. This dual-focused role is integral to ensuring an outstanding member experience, while also fostering strong engagement and coordination within our national networks.

This role will work with the rest of the membership team to ensure membership processes are being adhered to and ensuring that all member enquiries are dealt with in an efficient and professional manner. This role will contribute to improving systems and processes in collecting subscriptions in the most efficient way and to maximise subscription income by carrying out membership recruitment and engagement plans.

This role will be responsible for supporting, coordinating, and enhancing the effectiveness of the organisation’s networks to ensure a thriving, well-connected community that reflects the needs and interests of our members.

Hybrid working:

This role is based at our head office in 21 Portland Place, London. We offer a hybrid working arrangement with a minimum of 2 days in the office per week.

Key responsibilities:

Member recruitment, engagement and support

Act as the first point of contact for phone calls and emails with members and potential members to maximise both recruitment and retention opportunities and deal with all enquiries in an efficient way.

Assist in maintaining and developing a system for membership renewals, which includes follow-up letters and phone calls encouraging members to renew.

Provide accurate information and support to new applicants, including actively promoting membership services and benefits.

Assist the Membership & Specialist Societies Manager in delivering membership recruitment and retention strategies. Proactively contact schools of anaesthesia and hospital trusts to promote awareness and distribute our resources.

Work with the Digital Communications team to raise awareness of all member benefits. Continually review the website to ensure membership section is relevant and up to date and act as a membership champion across the Association.

To be a membership ambassador for the Association and help promote membership at external conferences and events including lunch and learns and Association conferences.

Data management and reporting

To monitor all new member applications and to help process new, renewed and existing memberships in the CRM/relevant database if needed. Enter and amend financial data relating to subscriptions.

To carry out user acceptance testing as and when needed, to log tickets related to CRM issues.

Update individual membership records e.g. addresses, membership categories, etc, as well as dealing with email bounce backs and returned mail. To update deceased members and mailing preferences as and when we receive notifications.

To have a detailed understanding of data protection legislation and implement best practices from the data protection policy and the new legislation for GDPR.

Export the mailing list for printed copies of the magazine and journal each month and the ESAIC Associate Member request list to ESAIC twice a year.

Contribute to regular data cleansing exercises to ensure that the membership database is maintained and refreshed to certify its validity.

Network Support

Act as the main liaison for Association networks (e.g., Links and mentors networks), providing administrative support, and sending out communication to them.

Work with network leads and membership management to ensure accurate sharing of updates, best practice, and resources across the network, via e-shots or other communication channels. Assist in organising network meetings and events.

Support strategies on how to grow networks, liaising with relevant team members and clinicians on these. Monitor activity across the network to help identify opportunities for collaboration, improvement, or celebration.

Maintain a directory of the networks and manage documentation and files related to network schemes. Ensure network resources and information is updated on Association’s website

Team support

Prioritise the workload of the membership team as agreed with the Membership & Specialist Societies Manager, alerting any delays or problems with the administration of membership.

Abide by organisational policies, codes of conduct and practice as described in the Staff Handbook.

Support and promote the Association’s commitment to diversity and equality of opportunity in the workplace.

Maintain and improve your own competencies through continuous professional development.

This job description is intended to reflect the main duties and responsibilities of the post and is not an exhaustive list of duties. The post holder may be required to undertake other duties which are commensurate with the role.

Person specification

Skills, knowledge, and experience

Essential

Experienced CRM/database user.

Good attention to detail and accuracy are essential.

Numerate, with experience of working in a subscription’s role and in a membership environment.

Excellent written and verbal communication skills. Able to deal with people at all levels whilst maintaining a high standard of diplomacy and professionalism.

An appetite for problem-solving and making improvements and enhancing existing ways of working.

Excellent administrative skills, with a proven track record and experience in a busy, customer-focused environment.

Must be well organised with the ability to multi-task and prioritise effectively with strong time-management skills. An enthusiastic approach to work as well as the ability to work as part of a team.

Ability to work on own initiative and manage own workload, anticipating and proactively solving important issues. Quick to learn with particular attention to detail, quality and set deadlines.

Good working knowledge of MS Office applications (Word, Excel, PowerPoint and Outlook). Effective use of the internet.

Knowledge and good understanding of GDPR

Experience of flexible working with ability to vary work patterns and prioritise tasks to meet the changing needs of the business.

Able to always maintain confidentiality.

Able and willing to travel as and when required. This may include occasional overnight stays.

Desirable

Experience of working within the not-for-profit sector.

Knowledge and experience of Microsoft Dynamics.

Experience of working with networks/volunteers

About the role

We’re seeking an experienced Marketing Manager to drive the promotion and growth of our Homes and services.

In this strategic, hands-on role, you will lead marketing campaigns, manage the customer journey from awareness to enquiry, and ensure every touchpoint delivers a high-quality experience. You’ll also use your creativity to produce marketing materials and manage community engagement initiatives, such as open days, to showcase our services and strengthen local relationships.

Using insight and analysis, you’ll provide recommendations to support the growth of our care services and help keep our Homes thriving.

We’re looking for someone who shares our values, collaborates well across teams, and can work independently to deliver agreed outcomes. We operate a hybrid working model — while much of the role can be home-based, regular visits to our Homes and our Twickenham office are expected to deepen understanding of our work and foster strong internal relationships.

You will be joining a values-led organisation working within our dedicated Fundraising & Marketing department. We value our team and provide excellent training and benefits.

Purpose of the role

• To lead and shape the marketing strategy for our services delivered to veterans and their families through our Homes and out into the local community ensuring strong positioning, visibility, and engagement.
• To take ownership of the marketing required to deliver successful customer journeys across all service areas, driving growth in enquiries, conversions, and service uptake.
• To provide strategic insights through effective reporting and analysis, influencing decision-making at senior level.

Key responsibilities

Marketing & Communications

• Develop, lead, and implement integrated marketing strategies that promote the full range of services provided by our Homes (including but not limited to: Lunch Club, Day Care, Short Breaks, and full-time care), ensuring these remain responsive to changing needs and market trends.
• Lead the development and delivery of marketing strategies for wider services delivered into the local community positioning these as trusted and accessible options for families and carers.
• Use data and insights via Found and other reporting tools to provide regular analysis on enquiries and service performance, producing recommendations that shape future planning.
• Ensure a consistently excellent customer journey, from initial enquiry through to service uptake, identifying opportunities to enhance engagement and improve experience
• Oversee the creation and delivery of engaging content across digital channels, website, and print, ensuring services are presented clearly and compellingly.
• Use your creative flair to design and produce a wide range of marketing assets from brochures to promotional items, to showcase individual Homes and services and strengthen the Royal Star & Garter brand across the group.
• Manage community engagement through service-focused events, such as open days, ensuring they are well-promoted, attended, and deliver a positive experience for visitors.
• Act as a key liaison with senior colleagues across Homes, services, fundraising, and partnerships, ensuring marketing activity supports organisational priorities and service growth.

Process

• Manage and monitor the marketing budget for our care services, ensuring resources are allocated effectively and deliver strong return on investment.
• Provide leadership in maintaining efficient systems and processes across the Marketing & Communications team, including project tracking, storage, and reporting.
• Champion best practice in customer journey mapping, identifying opportunities to enhance engagement and retention.
• Contribute to organisational strategy by providing senior-level insight on service marketing, audience trends, and sector developments.

Other

• To adhere to data protection legislation and to be fully conversant with relevant legislation and the guidelines.
• To understand and ensure we are compliant with Competition & Markets Authority guidance on care home
• To undertake other such duties as may be required and which are consistent with the nature of this role.

Person specification

Knowledge and experience

• Proven experience in devising and delivering successful marketing plans with a strong focus on customer experience and engagement.
• Demonstrated ability to work in a fast-paced marketing environment, effectively planning, prioritising, and managing a varied workload to deliver projects on time and to a high standard.
• Strong knowledge and practical understanding of digital marketing, including social media, email marketing and analytics.
• Good understanding of relevant marketing and charitable legislation and guidelines.
• Experience of enquiry management and reporting systems (e.g., Found) is desirable.

Skills and abilities

• Outstanding communication skills, with the ability to engage, influence, and inspire diverse audiences at all levels.
• Proven copywriting and editing expertise, delivering clear, compelling, and accurate content across multiple channels.
• Excellent relationship-building and stakeholder management skills, with the ability to collaborate effectively across teams and develop strong internal and external networks.
• Strong creative skills, with proficiency in Adobe Creative Suite (or other design software) to support the development of high-quality marketing materials.
• Advanced IT literacy, including confident use of MS 365 and Teams to manage workflows and collaboration.
• Highly analytical, with the ability to interpret complex data, generate actionable insights, and apply them to enhance marketing performance.
• Experience of WordPress or other CMS platforms (desirable), with the ability to maintain and optimise digital content.
• A proactive and creative leader with energy and enthusiasm, demonstrating a strong commitment to the mission and values of Royal Star & Garter

Other

• The ability to travel and work remotely, including the location of our Homes in High Wycombe, Solihull, Surbiton, and Worthing. Travel to the Central Services office in Twickenham will also be required.
• Be willing to work flexibly including some evenings and weekends.

Personal characteristics

• Genuine enthusiasm and passion for our mission, with a strong commitment to living our organisational values.
• A proactive self-starter with energy and drive, who inspires and motivates others through a positive and collaborative approach.
• Sets and maintains high performance standards for both self and team, with a focus on excellence in delivery.
• Approaches work with a positive, solutions-focused mindset and resilience in the face of challenges.
• Reliable and professional, with the ability to remain flexible, calm, and composed under pressure.

We reserve the right to update and amend this job description to ensure it accurately reflects the role. This will be agreed in consultation with the job holder.

Location: South London Centre with an expectation of 2 days a week in the centre

At The King’s Trust, every donation helps transform the lives of young people, and behind the scenes, great data and insight make that possible. As our Supporter Data & Insight Executive, you’ll play a vital role in shaping how we understand our supporters, driving smarter decisions and more impactful fundraising.

From building dashboards and analysing trends, to delivering actionable insights that help teams connect with supporters in meaningful ways, you’ll be at the heart of data-driven change. You’ll also develop efficient processes and reporting that ensure fundraising performance is measured, understood, and continuously improved.

This is an opportunity to blend technical skill with purpose, joining a collaborative team where your work will directly influence how we grow income and create opportunities for young people across the UK.