Head of information systems jobs
Title: DHIS2 Development Lead
Location: Kenya (Nairobi), Nigeria (Abuja), Zambia (Lusaka) or Ghana (Accra)
Contract: Two-year fixed term contract
Salary: Local terms and conditions apply
Hours: FT 35 hours weekly or a minimum 28 hours over 4 consecutive days
About the role
Sightsavers are embarking on a major new programme to advance inclusive development and empower young people with disabilities across Africa, placing a strong focus on young women. The programme centres on creating access to dignified and meaningful employment for youth with disabilities, aligning with broader strategies to promote economic opportunities for underrepresented groups.
Sightsavers’ DART Governance team are looking to recruit a DHIS2 Development Lead, to join their team for a two-year period. In the initial phase, the post-holder will be responsible for the end-to-end configuration, testing, and roll-out of the tracker tool, ensuring it meets programme and organisational requirements for data quality, privacy, and reporting. This role offers occasional travel throughout the tenure and is available in Kenya, Nigeria, Zambia or Ghana. The role can be full time or worked on a four-day week.
If you have experience working with multi-country, multi-project DHIS2 tracker implementations, and can translate user requirements into clean DHIS2 configurations and iterative releases then this could be a great career opportunity for you to take up.
Key accountabilities but not limited to:
-
Lead the requirements gathering, design, configuration, and deployment of the DHIS2 Tracker tool for the economic empowerment programme.
-
Build and optimise programme rules, data elements, option sets, workflows, and analytics to support individual and aggregate reporting.
-
Pilot and validate the tracker with country teams; oversee user acceptance testing and iterative improvements.
-
Establish and enforce data quality rules, validation constraints, completeness checks and exception monitoring.
-
Define data management protocols and ensure alignment with organisational data governance.
-
Implement privacy-by-design: data minimisation, role-based access, secure exports, and ethical handling of personally identifiable data.
- Work with DART Data Governance team to connect DHIS2 Tracker data to the Azure ODS/analytics layer.
-
Ensure metadata, data catalogues and indicator calculations align to organisational standards.
-
Work with DART Data Use team to develop analytics tools for data quality and analysis, and to support project monitoring by MEL and programme management unit.
Knowledge, skills and experience as the DHIS2 Development Lead
Essential:
-
Demonstrable hands-on DHIS2 experience delivering Tracker/Event programmes at scale.
-
Either considerable working experience as a DHIS2 development lead, or a recognised qualification/degree in information systems, data management, computer science, public health informatics or similar.
-
Strong understanding of designing and organising data structures, including defining and managing data elements and their relationships.
-
Experience with unique identifier (ID/key) management and applying quality assurance methods to ensure accuracy and reliability of individual-level data.
-
Experience working with multi-country programmes and diverse, non-technical user groups.
-
Understanding of data privacy/ethics and safeguarding in systems that hold personally identifiable data.
The DHIS2 Development Lead is a highly varied and involved role, please read the full job description for more information.
Next Steps
To apply please simply click on the ‘Apply here’ link and answer all the questions. We are particularly interested in learning of your motivations for applying.
We intend to conduct a two-stage recruitment process that includes completing an online task. Candidates successful at this stage will then be invited to attend a virtual interview lasting up to one hour. Interviews will be conducted from January 2026 onwards. Depending on the volume of applicants we may conduct a further round of interviews. We reserve the right to close this ad early.
The deadline to complete your application is Tuesday 9 December 2025 23.30pm GMT UK.
As a global equal opportunities employer, Sightsavers is committed to embracing diversity throughout our workforce by creating an inclusive environment that reflects the many cultures and locations where we work.
Our workforce will be truly representative of all sections of society and we will actively promote the inclusion of individuals with a disability. Sightsavers is a Disability Confident Leader and qualified people with a disability are particularly encouraged to apply.
Sightsavers is an employer that does not tolerate any form of harassment and has zero tolerance for sexual exploitation and abuse. All potential candidates will be subjected to rigorous background checks and controls.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Summary
EduSpots is an innovative, dynamic, and community-orientated UK and Ghanaian registered charity which connects, trains, and equips grassroots voluntary educators (named ‘Catalysts’) to drive community-led change through education spaces named ‘Spots’. Our vision is of a world in which communities unite to create the futures they want to see, through education.
Since 2016, through collaborating with over 400 local voluntary community educators and actors – named ‘Catalysts’ – who take a central leadership role in the development of the network, we have supported 50 communities in creating and running community-led and owned education spaces named ‘Spots’’. Together, we are developing a model for a community-led education space with accompanying network engagement that could have global relevance.
Our Ghana-based team creates collaborative learning opportunities through three leadership programmes for Catalysts which are increasingly facilitated by the EduSpots app: the Ignite, Catalyse and Inspire Mentoring Programmes. These enable the Catalysts to lead EduKidz (early years education), DigLit (digital literacy), EcoSTEM (STEM and environmental education) and Ignite Equity (gender equity) clubs for learners typically aged 3-16, alongside locally designed education projects, reaching over 10,000 learners of all ages annually.
We are in an exciting period of our development, having more than doubled our income, programme breadth and reach in the last two years, with a recent independent evaluation by Expectation State offering further evidence in support of our model’s outcomes. We have been recently selected for two accelerator programmes, who are supporting us as we consider the scaling potential of our model. In the period, we are aiming to double our network reach, bringing an additional 50 Spots into the network.
We won the Tes International Award in 2018 and the Big Give Supporters’ Choice Award in 2022, and we were recently selected as a finalist for the 2023 Their World Scale-Up Innovation Prize. In 2021, our Founder was a Finalist in the UNESCO-backed $1 million Global Teacher Prize.
We are excited by our future.
About this role
The Global Head of Operations is a new role being introduced in 2026 with the core purpose of strengthening systems, processes and strategic delivery across both EduSpots Global and EduSpots Ghana, offering hands-on support to the CEO and wider staff across a range of areas.
In this senior role, you will work closely alongside the CEO, offering her the advice and skills needed to move EduSpots successfully through a complex period of growth in a challenging fundraising context, enabling more learners and Catalysts to participate in a unique community-led model of education, whilst sharing our practice more widely.
We are looking for an organised and empathetic strategic leader, ideally with strong or developing skills across project management, finance, HR and MEL skills and an ability to work independently in a fast moving work environment.
This role has the potential to grow into a Director of Global Operations or Deputy CEO role in time for outstanding candidates, and carries significant organisation-wide responsibility.
Candidates should hold a genuine passion for educational equity, a strong belief in the power of community-led models to transform lives at scale and a high level of flexibility in a fast-changing yet friendly and playful work environment.
Whilst this role is remote, and open to all global candidates, you will need to have understanding and experience of UK law, accounting and policy development, or a strong appetite to build experience in this area quickly.
Main duties and responsibilities
Systems
- Work with the CEO and staff to proactively strengthen systems and processes across the organisation, including monitoring, evaluation and learning frameworks and operations.
- Support the wider team with IT, including general skill development, leading the Google Space system.
- Monitor compliance to organisational policies and lead the quarterly review of the organisational risk register, working with the Ghana Head of Operations.
Finance
- Work with the Finance and Admin Officer to produce monthly and quarterly global management accounts, cash flow analysis and to complete the annual audit.
- Lead the financial planning of the organisation, working with the CEO and the Ghana Head of Operations to create the annual budget.
- Work with the Ghana Head of Operations to strengthen financial systems, processes, and training across the organisation.
- Work with the Ghana Head of Operations to prepare budgets for funding bids as needed.
- Work with the grants team to track grant spending and produce consolidated financial reports (including expenditure from the UK and Ghana) for donors.
- Ensure EduSpots’ new accounting software (QuickBooks) is fully embedded and utilised.
- Oversee bank account management, including payments, checking bank statements, and reviewing bank reconciliations for UK and Ghana.
- Ensure staff payroll (likely to be outsourced) and payments to freelancers / consultants are done accurately and in a timely manner.
HR
- Work alongside the CEO, Head of Operations, Safeguarding and Inclusion Managers and wider staff to develop strategies to sustain and strengthen a high performing and friendly work culture.
- Work across the team to strengthen HR and performance management structures, informed by best practice and legal frameworks.
- Lead the recruitment of staff, consultants and volunteers in the UK (advertising roles, drafting contracts, contacting referees and completing all filing and administration relating to recruitment).
- Onboard new staff, provide training on policies and procedures, and track key information (leave, appraisals, etc) for UK staff.
- Regularly review and keep the Staff Handbook up to date.
- Depending on skill-set, work with the CEO to lead professional development for staff across the organisation, liaising with trustees and advisory group members.
Administration & Governance
- Manage and maintain databases and our Google Drive system.
- Ensure compliance with GDPR and adherence to our child safeguarding and protection policy.
- Maintain insurance renewals, tracking and filing.
- Review and keep up to date all organisational policies in line with current legislation, working with the Trustees and Directors.
- Assist the CEO in the administration relating to EduSpots’ governance, including board meeting arrangements and minute taking.
- Support the CEO in all ad-hoc tasks that arise, working closely alongside her to ensure the smooth running of the organisation.
Strategic insight
- Work closely with the CEO and staff/Catalysts across the organisation to ensure all EduSpots’ decision-making is strategic and in the best interests of the Catalysts, Sparks and Communities we partner with.
Other areas
- Depending on experience, you may in time take on management responsibilities for some staff, but this role is principally a systems strengthening and quality improvement role, working closely with the CEO to offer advice and additional capacity.
- Depending on experience, you may support with grants writing / management and/or community fundraising. Experience of fundraising would be of significant benefit to the organisation in this key leadership role.
Personal Specification
Essential
- Minimum of 7 years’ experience of operations in a small/medium charity context.
- Self-starter with the ability to hit the ground running and work with minimal supervision with high levels of flexibility.
- Self-motivated, with an ability to motivate and energise others.
- High level strategic understanding, critical thinking and the ability to strengthen systems in a fast-paced high performance environment.
- Excellent communication, both oral and written.
- The ability to thrive and adapt in a fast-paced, creative and impact-driven culture.
- Strong administrative skills with a high level of attention to detail.
- Experience in creating user-friendly tools and processes to support project and quality management.
- Experience using Google Suite, with strong Excel skills.
- Tech savvy – ability to learn new tech tools efficiently.
- Experience coordinating others.
- Excellent interpersonal and teamwork skills with strong empathy and cultural sensitivity
- Strong personal alignment with the mission, vision and values of EduSpots.
Highly desirable
- Experience supporting charity Boards, and working with external bodies including auditors, tax authorities, and other official bodies is highly desirable.
- Experience complying and strong familiarity with UK charity regulations and requirements.
- Experience preparing budgets and financial reports for donors/grants.
- Experience of working in a cross-cultural team.
- Experience of working with an international charity would be advantageous.
Please send a tailored covering letter and CV addressed to the CEO Miss Cat Davison by Wednesday 31st December with a hope to meet shortlisted candidates for a first-round interview in the week starting Monday 12th January.
The client requests no contact from agencies or media sales.
This role will deliver the ITF Group financial budget, forecasts, reports of actual results and explanations of variances, be responsible for the chart of accounts and accruals and prepayments, and develop and exploit the use of finance systems and interfaces with other systems.
Your core responsibilities will include:
- Budgeting, forecasting and reporting: Deliver the ITF Group financial budget and forecasts, propose budgeting assumptions, issue monthly accounts and variance analysis and report on financial risks and opportunities.
- Engage with stakeholders: Deliver reports of actual results, and explanations of variances to budget and forecast, to the Finance Director, senior managers and other stakeholders.
- Group-wide reporting: Review, challenge as required, and process expenditure returns from regional offices and upload these to the finance system to be included in ITF Group actual results.
- Chart of accounts: Responsible for the chart of accounts, opening and closing elements of the accounts, other coding matters, and controlling access rights to the finance systems and other financial information.
- Accounting: Responsible for all accruals and prepayments, including overseeing those posted by the Head of Finance, Financial Controller and others.
- Supporting business partners: Provide regular donor funding reporting, accrue or defer income and expenditure, and make coding changes as requested by the donor funding team.
- Assisting audits: Prepare for and assist with the external audit and year-end and complete allocated balance sheet reconciliations.
- Strategy and projects: Strategic and ad hoc projects and financial modelling.
- Systems: Develop and exploit the use of finance systems and interfaces with other systems, upgrade finance systems, manage the relationships with finance software suppliers and ensure resilience, backups and contingency plans in relation to finance systems.
About You
You are a qualified accountant (e.g., CCAB or CIMA) with a proven track record in a senior finance role.
To be successful in this role, you will have:
Essential criteria:
- Advanced Excel and intermediate Word skills.
- Practical experience with complex finance databases (e.g., Sage, Oracle, SAP) and, reporting tools.
- Strong project management skills.
- Direct experience of being audited by external financial auditors.
- Knowledge and hands-on experience preparing annual reports and financial statements, with a solid knowledge of accounting standards and HMRC requirements.
- Exceptional attention to detail, accuracy, be numerate and have the organisational skills to meet tight deadlines.
- A problem solving and systematic approach.
- A willingness to adapt working hours during periods of high demand to ensure deadlines are met.
- Be fluent in English.
Desirable criteria:
- Experience in implementing new finance databases and reporting tools.
WHY WORK FOR US
ITF offers a highly attractive salary and annual bonus, competitive pension scheme and annual leave entitlement, as well as the opportunity for international travel.
At the ITF, we are committed to providing an inclusive environment for our team and our affiliates. We see the diversity of our staff as a source of intelligence and strength. This means that we work creatively to make the most of unique experiences and perspectives. We are an equal opportunities employer. We welcome all applications regardless of gender, marital status, sexual orientation, pregnancy, race, migration status, colour, ethnic origin, nationality, religion or beliefs, disability, age, political opinions or trade union affiliation or activity.
Every day transport workers keep the world moving – connecting millions of people across our cities and countries

The client requests no contact from agencies or media sales.
We’re looking for a dynamic Head of Governance & Business Administration to play a pivotal role in ensuring our organisation runs with integrity, transparency, and impact. This is an exciting opportunity to influence how one of the UK’s most ambitious cultural organisations operates as we grow and evolve.
In this role, you’ll lead on governance, risk management, and compliance, acting as Company Secretary and Data Protection Officer. You’ll oversee business planning and reporting, legal and insurance matters, procurement, and organisational policies – ensuring everything we do meets the highest standards.
You’ll work closely with our Executive Director, Board of Trustees, and senior leadership team, building strong relationships and driving change that supports our vision for equality, inclusion, and sustainability.
JOB SUMMARY
To ensure that efficient governance, operational systems and controls are in place to manage Factory International’s Governance and Business Administration function.
This includes governance and acting as Company secretariat, data protection and acting as Data Protection Officer, accountable for Business Plan Reporting, internal communication, oversight of Legal & Compliance, Risk Management, Insurance, Policies & Procedures and Procurement
The key responsibilities for the Head of Governance & Business Administration include;
Governance & Risk
- Ensure robust governance frameworks and compliance with statutory and regulatory requirements
- Coordinate Board and Committee meetings, including scheduling, agenda preparation, and distribution of papers
- Maintain statutory registers and ensure timely filing of returns and documents with regulatory bodies
- Support FI Executive and Board in proactively managing risk, and accurately reflecting via the Company Risk register, working closely with Directors to ensure quarterly updates are shared with the Executive Leadership and Board of Trustees (including relevant sub-committees)
- Maintain consistency and compliance for all internal communication channels
Business Planning & Reporting
- Act as the organisational lead for Business Plan Reporting, ensuring alignment across all key grant funding agreements and business plan KPIs
- Oversee the annual cycle of statutory reporting to both public sector funders and trustees including all ad-hoc reporting requests across the business
- Attend key external stakeholder meetings with the Executive Director (e.g. MCC, ACE, GMCA) relating to reporting against grant agreements etc
- Work closely with key Directors, Commercial Leads (including the Trusts & Foundations Manager) on funding bids ensuring that commitments are consistent with our agreed internal Business Plan targets and objectives
Legal, Insurance, Data Protection & Compliance
- Ensure legislative and regulatory compliance in all systems and procedures around business administration
- Acting as lead organisational contact and budget holder for external legal support ensuring consistent processes are followed and value for money is achieved to meet the strategic needs of the business
- Ensure adequate data protection in place, devise and implement any additional process and/or training, and act as DPO, accessing external advice as appropriate
- Where required, support the achievement of essential consents such as Planning, Licence variations, Building Control, etc
- Manage the relationship with FI’s insurance broker, working with the Executive Director and Finance Director to ensure appropriate cover and regularly review policies. Overseeing the appropriate claiming of all losses
Procurement
- Acting as lead organisational contact for all Procurement Activity – working closely with the Executive Director to ensure consistent processes are followed and value for money is achieved to meet the strategic needs of the business
- Maintain oversight of the register of planned Procurement as well as responding to un-planned procurement requirements – working closely with relevant Directors and Executives
Policies & Procedures
- Overall responsibility for control and oversight of the organisation’s suite of policies and procedures, including requests for new procedures
- Ensure that key policies are updated by business owners and renewed as per the agreed schedule – ensuring a consistency of tone, content and that relevant checks/approvals have been managed at the appropriate level (Exec, Trustees etc)
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Head of Partnerships and Systemic Change will lead MCF’s efforts to build strategic partnerships, drive systemic change, and influence policy to enable Muslim led charities to thrive in a more equitable, inclusive, and impactful civil society.
Job role: Head of Partnerships and Systemic Change
Employer: Muslim Charities Forum
Salary: £42,000 – 45,000 per annum
Hours: Full-time, 35 hours per week (4 days office-based, 1 day hybrid/remote)
Position: Fixed Term Contract, 3 years.
Location: London SE1. Nearest stations Waterloo, Lambeth North
Closing date for applications:16th December 2025, 5.00pm or until a suitable candidate is identified.
About Muslim Charities Forum (MCF)
Muslim Charities Forum (MCF) is the UK’s leading network for Muslim-led charities, strengthening the capacity, voice and impact of nearly 300 organisations. Guided by our pillars of Support, Connect and Represent, we champion excellence, transparency and social justice through resources, capacity-building, research and advocacy.
We work to tackle structural and funding barriers, influence government, policymakers and the wider sector, and build a more sustainable, equitable Muslim-led charitable landscape. Through strategic partnerships and collaborations, we drive systemic change and amplify the contributions of Muslim-led organisations across society.
Role Purpose
The Head of Partnerships and Systemic Change will lead MCF’s efforts to build strategic partnerships, drive systemic change, and influence policy to enable Muslim-led charities to thrive in a more equitable, inclusive, and impactful civil society.
The postholder will work closely with key stakeholders, including policymakers, government departments, funders, infrastructure bodies, and sector leaders, to address structural inequalities, unlock resources, and elevate the recognition of Muslim-led charities in British society. This role will involve both coalition-building and strategic campaigning to create lasting change within the sector.
Working in collaboration with MCF’s policy, communications, advocacy, and research teams, the Head of Partnerships and Systemic Change will ensure a coordinated approach that drives long-term, sector-wide capacity improvement and sustainable impact.
Key Responsibilities
Strategic Leadership & Systemic Change
- Develop and implement a comprehensive strategy focused on driving systemic change that enhances the impact and sustainability of Muslim-led charities.
- Identify and dismantle structural, institutional, and policy barriers that hinder the growth and success of Muslim-led organisations.
- Lead efforts to address disparities in funding, representation, and support for Muslim-led charities, advocating for more equitable resource allocation.
- Champion inclusive policies that promote equity in representation and resource distribution for Muslim-led organisations across the charity sector.
External Engagement & Partnerships
- Build and maintain impactful relationships with key stakeholders, including policymakers, funders, government officials, and sector leaders.
- Work with funders and mainstream sector partners to unlock resources and support for Muslim-led organisations, ensuring equitable access to funding and opportunities.
- Develop strategic alliances and coalitions with infrastructure and umbrella organisations across the charity sector to foster collaboration, knowledge-sharing, and systemic change.
- Collaborate with civil society partners to advance inclusive policy frameworks and advocate for equitable funding practices.
- Position MCF as a key voice in coalition-building efforts and as a strategic campaigner on issues affecting the Muslim charitable sector.
Policy, Advocacy & Communications
- Collaborate closely with MCF’s policy, communications, and advocacy teams to design and implement integrated strategies for policy influence.
- Contribute to the development of evidence-based policy briefings, consultation responses, and advocacy campaigns aimed at driving systemic reform and addressing sectoral inequalities.
- Lead strategic campaigns that amplify MCF’s core messages and policy priorities to diverse audiences, including decision-makers and key influencers.
- Represent MCF at parliamentary, sectoral, and public events to advocate for policy change and elevate the profile of Muslim-led charities.
Research & Insight
- Work with MCF’s research team to generate insights and data that inform systemic change and strengthen advocacy efforts.
- Translate research findings into actionable recommendations for funders, policymakers, and other influential stakeholders.
- Use research to identify emerging trends and challenges within the Muslim charitable sector, developing proactive solutions to address these issues.
Collaboration & Representation
- Represent MCF externally with professionalism, integrity, and a commitment to the organisation’s values of inclusion, collaboration, and faith sensitivity.
- Act as a thought leader and advocate for Muslim-led charities in both public and private sector forums, driving change through advocacy and coalition-building.
Management
· Lead designated members of the team, overseeing work and line management where appropriate.
Person Specification
Essential:
- Significant experience (minimum 5 years) in driving systemic change within the charity, public, or civil society sectors.
- In-depth understanding of the UK charity landscape, particularly the challenges faced by minority or faith-based organisations.
- Proven track record of building and nurturing strategic partnerships with policymakers, funders, and senior stakeholders.
- Expertise in policy development, advocacy, and influencing key stakeholders to achieve long-term change.
- Excellent communication, negotiation, and relationship-building skills.
- Strong strategic thinking capabilities with the ability to connect research, policy, and advocacy to drive meaningful outcomes.
- A commitment to MCF’s mission, values, and principles of equity, inclusion, and collaboration.
Desirable:
- Experience in coalition-building or cross-sector partnership development.
- Understanding of frameworks for systemic change (e.g., systems thinking, collective impact).
- Familiarity with the British Muslim charitable ecosystem and its role in social change.
What We Offer:
- The opportunity to lead impactful change within one of the UK’s most dynamic faith-based networks.
- A collaborative, inclusive, and supportive working environment.
- Opportunities for professional growth, leadership, and innovation.
Application Information:
To apply, please send a CV (no more than 2 pages) and a covering letter (max 1,000 words) explaining how you meet the essential criteria and your motivation and suitability for the post. Please include two referees (one of whom should be a recent manager).
We are an equal opportunities employer. We welcome applications from people of all backgrounds and are particularly keen to hear from candidates with lived experience of marginalisation and an understanding of Islamic ethos. Reasonable adjustments are available on request throughout the recruitment process.
We reserve the right to withdraw this role once a suitable candidate is identified.
If you have not heard from us concerning your application within 6 weeks, please assume your application has been unsuccessful.
Interviews: Initial online short interview (stage 1), face-to-face in-office interview (stage 2).
No agencies.
UK residents only. Sponsorship is not possible for this post. References will be taken up prior to appointment including relevant ID checks.
The client requests no contact from agencies or media sales.
IT Support Technician (Infrastructure & Cyber Focus)
Salary: £33,416 per annum WTE
Hours: 37 hours per week, worked Monday – Friday
Location: Farnham / Guildford / Flexible working across sites
Would you like to be part of an organisation that’s dedicated to caring for the local community?
We have an opening for a full time IT Support Technician (Infrastructure & Cyber Focus) within our friendly and supportive IT Team, based at our site in Farnham, Surrey. This role plays a key part in ensuring Phyllis Tuckwell’s digital infrastructure remains secure, reliable, and ready for the future — helping to maintain and further develop the hospice’s modern digital infrastructure as we move into our new facilities. You’ll provide professional, hands-on technical support to staff and volunteers across the organisation, maintaining systems such as Microsoft 365, Azure Virtual Desktop, Intune, and our network infrastructure.
If you would like to feel part of a welcoming and committed team, benefit from strong peer and managerial support, and want to develop your career with excellent training and education opportunities, we would be delighted to hear from you.
About You
A successful IT Support Technician (Infrastructure & Cyber Focus) will have:
- At least two years’ experience in an IT support role (ideally 2nd-line or higher).
- Strong technical knowledge of Microsoft 365, Azure AD, Intune, Windows 10/11, and networking.
- Awareness of cyber security principles and endpoint protection.
- Excellent problem-solving skills and the ability to work independently or as part of a team.
- A professional, customer-focused approach with a desire to continually improve systems and services.
- Excellent interpersonal and communication skills
- Strong team working skills as well as the ability to work independently
For a full list of essential requirements, please refer to the job description and person specification document.
About Us
We are based in Farnham, Camberley and Guildford, and provide bespoke, compassionate palliative and end of life care for people living with an advanced or terminal illness, across West Surrey and North-East Hampshire.
Phyllis Tuckwell is a very special place to work. Our staff make a real difference to the lives of our patients and their loved ones, providing outstanding care at a time that really matters. Our IT team members are pivotal in helping deliver our vital services, ensuring ‘every day is precious’ for our patients.
The impact of our services on the lives of our patients and their families can be read about on our website.
We are committed to creating a diverse and inclusive culture, with the principles of fairness and equality at its core. We are an equal opportunities employer, who values and respects our employees’ unique knowledge, skills and experiences. We warmly welcome applications from all sections of the community. All appointments are made following a fair and equitable process, based on merit, job requirements and business need.
We Offer:
Excellent Benefits
- Six weeks paid holiday plus public holidays
- Phyllis Tuckwell Group Personal Pension Plan (matched contributions up to 7.5%)
- Health Cash Plan Scheme
- Employee Assistance Programme
- Staff Benefit Scheme
- Blue Light Discount Card
Excellent Career Development
- Skill Development and Training
- Project-Based Learning
- Internal Mobility and Career Progression
- Professional Growth
- Upskilling
- Apprenticeships
- Coaching
- Diverse Training Courses
- Cross Departmental Projects
A Great Place to Work
- Equal Opportunities employer
- Flexible hours and flexible working
- Supportive colleagues
- 97% of our staff are proud to work for Phyllis Tuckwell*
*Phyllis Tuckwell Birdsong Hospice staff survey 2023
For further information regarding the role or to arrange an informal visit please contact Michael Cullen, Head of IT. If you are unable to apply on-line or have any questions about the recruitment process, please contact HR.
Closing date for receipt of applications: Sunday 7th December 2025
Interviews to be held week commencing 15th December 2025
We reserve the right to close the role ahead of the closing date should sufficient applications be received. Your early response is therefore encouraged. Please note that we do not hold a sponsor licence and therefore are unable to provide sponsorship.
This post is subject to an enhanced Disclosure and Barring Service check.
NO MEDIA OR AGENCIES
Our mission is to care compassionately for adults living with an advanced or terminal illness, and those closest to them.
The client requests no contact from agencies or media sales.
Head of Surveying and Minor Works (Surveying, ADR & Legal Disrepair)
Hackney Council
Repairs & Maintenance | Climate, Homes & Economy Directorate
Salary: £70,860 - £78,860 (Inclusive of Market Supplement)
Goodman Masson is delighted to be partnering with Hackney Council to recruit a Head of Surveying and Minor Works, a senior leadership role driving standards, compliance, and resident-focused service delivery in one of London’s most dynamic boroughs.
This is a key role leading the Council’s surveying function and its Legal Disrepair and ADR service, ensuring that homes are safe, compliant, and well-maintained while minimising disrepair liability and safeguarding the Council’s legal and financial position. You will oversee a team of area surveying managers and the Legal Disrepair/ADR Manager, providing strong technical leadership, strategic direction, and operational oversight across complex caseloads.
You will lead the management of all legal disrepair matters, working closely with legal teams, contractors, and internal partners to reduce risk, improve case outcomes, and strengthen early intervention. A core responsibility includes establishing robust processes to address damp and mould, ensuring effective investigation, timely resolution, and compliance with Awaab’s Law.
As the technical lead for surveying, you will oversee defect diagnosis, property inspections, quality assurance, and compliance with building regulations and safety standards. You will develop clear policies, streamlined systems, and accurate reporting frameworks, ensuring a consistent and high-quality approach across all localities.
The role also demands confident leadership, strong performance management, and a commitment to continuous improvement. You will mentor and develop your teams, support cultural transformation, and ensure services are delivered in line with Hackney’s values of inclusion, accountability, and openness. You will be a key voice in resident engagement, representing the service at internal and external forums, contributing to locality planning, and ensuring residents are well-informed and supported throughout the repairs and disrepair process.
We are seeking:
• Senior leadership experience in surveying, legal disrepair or complex housing repairs services
• Strong technical surveying expertise with advanced defect diagnosis skills
• In-depth knowledge of disrepair legislation and risk mitigation
• Experience managing damp and mould cases and delivering compliance with legal frameworks
• Proven ability to lead and develop multidisciplinary teams
• Strong communication and stakeholder management skills, including experience working with legal professionals
• Financial awareness and experience managing budgets and contractor performance
• Commitment to delivering equitable, resident-focused services
This is a rare opportunity to lead a high-profile service area with real impact on residents’ safety, wellbeing, and housing quality across Hackney.
For further information or to apply, please contact [email protected]
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Do you want to make a difference to the lives of others? Do you want to work with like-minded professionals in a great team?
Rees seeks to support those who have, at some stage in their lives, been in foster care or residential care, including those with custodial experience. The charity understands the importance of having a lifelong support network. Our aim is to help care experienced people thrive in all aspects of their lives at any age. We seek to listen; offer help and advice about any aspect they may have. Rees delivers its services and products to public and voluntary sector commissioners, businesses, other agencies, and professionals.
We are seeking a dedicated Project Delivery Manager to lead, coordinate, and quality-assure the delivery of Rees Foundation projects.
The post holder will manage the project coordination team, strengthen delivery systems, and ensure programme activity is delivered to a high standard, meets funder expectations, and reflects Rees Foundation values. The role will enhance operational resilience, support effective reporting and insight, and contribute to the ongoing growth and development of the charity.
Key Responsibilities
1. Leadership and Line Management
• Provide day to day line management, supervision, and pastoral support to Project Coordinators
• Support staff to plan and manage workloads, set priorities, and meet delivery requirements
• Lead regular one to ones, appraisals, performance reviews, and development plans
• Build a positive, collaborative and supportive team culture
• Encourage continuous improvement and the adoption of new ways of working, including effective use of internal data systems
2. Project Delivery Oversight
• Maintain programme plans, timelines, milestones, risk logs, and delivery frameworks
• Monitor progress against agreed outputs, outcomes, and reporting expectations
• Ensure delivery is consistent, compliant, safe, and well documented
• Lead project start-up and close-down processes, capturing learning for improvement
• Support coordinators to resolve delivery challenges and escalate risks appropriately
• Produce high-quality project reports, delivery plans, and performance updates for internal and external audiences
• Support coordinators to develop creative and engaging approaches to involving care-experienced people in programme activities
3. Cross-Organisational Coordination
• Work closely with Income & Development to ensure smooth transition from funding to delivery and to provide delivery-related insight for funding bids
• Liaise with Marketing to support communications, case studies, and programme visibility
• Collaborate with Finance on monitoring spend, forecasting, and assessing financial viability
• Ensure project delivery aligns with safeguarding, HR, systems and wider operational processes
• Provide project outcome data, evidence, and budget updates to the Service Development and Income & Development teams to enable funder reporting
• Ensure the Head of Service Delivery is fully sighted on all delivery information shared with other teams
4. Quality, Compliance and Risk
• Promote consistent delivery standards across all programmes
• Ensure projects comply with safeguarding, GDPR, data security, and health and safety requirements
• Support evaluation processes and the collection, interpretation, and communication of impact data
• Identify risks early, implement mitigation plans, and escalate concerns appropriately
• Use data and insights to inform planning, improvement activity, and decision making
5. Strategic Contribution
• Provide analysis and insight to support organisational planning, business cases, and development work
• Contribute to the design of new programmes and improvements to existing delivery models
• Help embed scalable systems and contribute to shaping the future of the Service Delivery function
• Support organisational resilience and act as a secondary lead when the Head of Service Delivery is unavailable
• Apply strategic thinking when assessing financial viability, reviewing delivery plans, and identifying operational or outcome-related risks escalating to the Head of Service Delivery where appropriate
Person Specification
Essential
• Significant experience overseeing multiple projects within a charity or similar environment
• Experience of leading a team and overseeing project delivery at an equivalent level
• Strong organisational and planning skills, including development of delivery systems including data management and communication systems
• Ability to analyse data and information to draw insight and inform decisions
• Strong written skills with experience producing high-quality reports and presenting to varied audiences
• Ability to coach and support staff to manage caseloads and competing priorities
• Understanding of safeguarding and data protection in a charity context
• Ability to work collaboratively and maintain positive relationships with colleagues and partners
• Good judgement, problem-solving skills, attention to detail, and ability to work through ambiguity
• Commitment to continuous improvement and willingness to challenge constructively
• Commitment to the aims and values of Rees Foundation
- Self-motivated, proactive, and comfortable working independently, with the confidence to move work forward, solve problems and make sound decisions within the scope of funding projects.
- Bring creativity and an entrepreneurial mindset, able to spot opportunities, test new approaches, and drive fresh ideas that help funded projects flourish.
Desirable
• Experience growing or scaling operational teams
• Experience with budget monitoring or supporting financial forecasting
• Experience with evaluation, monitoring, or reporting to funders
• Understanding of issues affecting care-experienced people
• Experience in change management or developing new systems of work
Benefits
• Hybrid working arrangements
• CPD and training opportunities
• Pension scheme and generous annual leave
• Wellbeing support
• Opportunity to shape and strengthen a growing area of Rees Foundation’s work
Our aim is to help care leavers thrive. Our projects are available to anyone over 16 who has been in foster care or residential care as a child.
The client requests no contact from agencies or media sales.
Can you lead a diverse programme of work?
Do you inspire confidence in colleagues across organisations?
Do you want a new challenge?
The Diocese of Carlisle is looking for a Programme Manager (Maternity Cover) who will:
- Be the Programme Manager for The Cumbrian Way programme including:
o Working closely with the Programme Director to ensure all aspects of programme management are undertaken
o Accountability for the adherence to the Programme Management Office’s programme management systems to assess and ensure budget, risks, issues, progress and impact are reported and escalated in a timely and appropriate manner
o Coordinating the project managers across the programme
o Oversee the management of the Projects and Programme Board and annual reporting
o Have oversight of all aspects of the programme in order to make connections and insights into the work as it progresses.
o Reporting on agreed outcomes by collecting, collating and presenting information as part of programme reporting and monitoring & evaluation
o Support the Programme Director as a point of contact for the national team and in quarterly reporting to the Projects and Programmes Board and other governance group updates
- Support the Church Planting Consultant with project management of the Church Plant workstream, including:
o maintaining & updating project plans/timelines
o monitoring, reporting and reviewing the effectiveness of the project work
o accounting for risk mitigation and issue resolution
o advising and collaborating on project communications
o reporting on agreed outcomes and impact by collecting, collating and presenting information as part of project/programme reporting and monitoring & evaluation
o meeting with the church plant consultant on a regular (at least monthly) basis.
o actively managing the project budget
o supporting local church planting teams with budget claims and outcome reporting
- Oversee the programme management of all areas of the Reaching Deeper SDF funded programme
- Be principal point of contact and manage the relationship with the diocesan research partner, including managing payment drawn downs, agreed pieces of work/briefs and outputs to be delivered.
- Lead and oversee the data collection and impact for diocesan Parish Returns data collection
- Line manage the God for All Programme Management Office team
This is a part time position for 24hrs per week (0.69FTE), fixed term until December 2026.
The client requests no contact from agencies or media sales.
Head of Supporter Relations (Maternity cover)
LSE is committed to building a diverse, equitable and truly inclusive university
LSE Philanthropy and Global Engagement (PAGE)
Head of Supporter Relations
This is a fixed term appointment for 12 months
Salary from £63,370 to £73,163 pa inclusive with potential to progress to £80,927 pa inclusive of London allowance
The London School of Economics and Political Science (LSE) is one of the foremost social science universities in the world. Based in central London with a global reach, we develop the people and ideas that shape the world. The Philanthropy and Global Engagement Division (PAGE) is integral to LSE’s capacity to realise our strategic direction through engaging with alumni and friends, staff and students, volunteers, organisations, and the wider community to increase philanthropic income for agreed School priorities. This is an exciting opportunity to contribute to the continued success of LSE’s ambitious Shaping the World Campaign, which aims to raise £750m and secure 300,000 volunteering hours by 2030.
We are seeking an experienced and strategic individual to join PAGE as Head of Supporter Relations on a 12-month maternity cover contract. This senior role is responsible for leading a team of eight specialists across three key functions: Donor Relations, Events and Honorary & Emeritus Groups. The postholder will build on the team’s existing success and provide strategic leadership to ensure our supporters enjoy a first- class experience in their philanthropic partnership with LSE.
What You Will Bring To The Role
Candidates should be able to demonstrate experience of working in a role involving exceptional donor relations and cultivation and stewardship event planning and delivery, in the Higher Education, not-for-profit, or a comparable sector and ideally within a major capital Campaign context; evidence of excellent communication skills and attention to detail; excellent problem-solving skills, and the ability to organise their own workload plus that of their team in a fast-paced environment, responding effectively to changing deadlines and conflicting priorities.
The successful candidate will have:
· Experience in complex event management, including overseas
· Strong leadership skills and a collaborative management style, with the ability to form and communicate a clear vision of the goals to be achieved by a team
· Understanding of and commitment to the highest standards of relationship management and donor stewardship
· Excellent written and oral communication skills, including the ability to convey complex information in an appropriate manner and format
We offer an occupational pension scheme, generous annual leave, hybrid working, and excellent training and development opportunities.
For further information about the post, please see the how to apply document, job description and the person specification.
If you have any technical queries with applying on the online system, please use the “contact us” links at the bottom of the LSE Jobs page.
Should you have any queries about the role, please email Chris Kendrick
The closing date for receipt of applications is Sunday 7 December (23.59 UK time).
Regrettably, we are unable to accept any late applications.
First-round interviews will take place on 7 January 2026.
At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Head of Partnerships & Impact Innovation to play a pivotal role in our Philanthropy Service in London.
Sounds great, what will I be doing?
We are seeking an exceptional leader to drive Hestia's corporate partnerships programme, taking our established work to the next level. In this pivotal role, you will shape and deliver a bold strategy that builds transformative relationships with corporate organisations committed to tackling domestic abuse, sexual violence, modern slavery, and mental health crisis. You will lead a dynamic team to achieve ambitious income targets set out in our new five-year fundraising strategy, stewarding existing partnerships to the highest standards while cultivating new collaborations capable of delivering significant financial and pro bono support. With creativity and vision, you will design innovative partnership propositions and funding models that maximise impact, empower over 20,000 people in Hestia's services to rebuild their lives beyond trauma, and strengthen our profile as a leader in social impact. This is a unique opportunity to combine strategic leadership with hands-on relationship management, inspiring colleagues, partners, and stakeholders to achieve lasting change.
What do I need to bring with me?
You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.
Here's what the team will be looking for:
We are looking for a highly skilled and experienced professional with a strong educational background and proven expertise in corporate partnership fundraising. You will have a track record of building and stewarding relationships that deliver five and six figure gifts, alongside senior management experience in developing and implementing fundraising strategies and leading high-performing teams. With demonstrable success in managing complex, high-value, multi-year charity partnerships, you will bring creativity and innovation to developing transformative propositions that deliver sustained social impact. You will be confident in managing senior stakeholders, influencing at the highest levels, and working collaboratively across departments to maximise opportunities. A deep understanding of the UK corporate partnerships market, its trends, and what motivates organisations is essential, as are excellent communication and influencing skills to translate complex information and build strong relationships. You will be an inspiring leader, numerate and capable in financial and budget management, with experience of using fundraising CRM systems and managing projects within complex organisations. Resilient under pressure and attentive to detail, you will combine problem-solving skills with a proactive, ambitious approach. Above all, you will demonstrate empathy with Hestia's causes and a commitment to equality, diversity, inclusion, and anti-racism in everything you do.
When will I be working?
You will be working between the hours of 9am - 5.18pm, Monday to Friday
Interview Steps
We keep our interview process simple, so you know exactly what to expect.
- Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!
- Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based.
Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.
Our commitment to Equality, Diversity, and Inclusion
Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.
We are a disability confident employer
Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.
Safeguarding Statement
Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.
Important Information for Candidates
If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed.
We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.
We deliver services across London as well as campaign and advocate nationally on the issues that affect the people we work with.



The client requests no contact from agencies or media sales.
Parkinson’s UK is the UK’s leading charity for people with Parkinson’s. We're a growing organisation with 605 employees, 4000 volunteers and a projected income of £50m+. Our proud history dates back nearly 60 years, but now we’re on a mission to be fit for the future, ensuring we have the infrastructure, culture, and operating model to drive even more impact for people with Parkinson’s, both now and in the future.
The Operations team plays a key role in driving that mission. Over the coming years we’ll be modernising our systems and processes to ensure they’re fit for now, as well as in the future. Much of this work is already underway, and we’re now ready to start our exciting new chapter.
We’ve been working to get ourselves in the best shape to deliver that progress over the next few years, and we’re now looking for ambitious, driven, and purpose-led people to join our team of ‘relentless doers’. To hear more about these exciting new changes and how you can play your part in our story, click to hear from Ben Clarkson, Chief Finance and Operating Officer.
About the role
You’ll play a vital role in ensuring Parkinson's UK is compliant with regulatory standards, charity law, and data protection legislation,
You'll oversee the charity's Risk Management Framework and manage the internal audit contract and delivery plan. You will also support the Chief Finance and Operating Officer and work closely with the Company Secretary to ensure efficient governance and provide expert advice on compliance to support the charity's strategic development and growth.
As the designated Data Protection Officer for Parkinson’s UK, this role will work with heads of department and the Executive Leadership Team to ensure that staff and volunteers are supported in how to comply with the legislation.
What you'll do
-
Offer guidance on risk, governance, data protection, and compliance to Parkinson’s UK, enhancing awareness and developing a compliance culture across the organisation.
-
Lead the Risk and Assurance team, including the governance support and compliance functions.
-
Manage and improve the Data Protection and Information Governance environment, collaborating with technology teams to ensure infrastructure and tools are compliant, while staying updated on legal changes.
-
Lead the internal audit function (outsourced)
-
Lead the development of our Risk Management Framework, with clear definition of strategic and operational risks. Report to ELT and trustees on risk management. Ensure appropriate mitigations are in place, including appropriate insurance coverage.
What you'll bring
-
Significant experience of advising on charity and data protection law.
-
Experience of advising on data protection in a fundraising charity context
-
Experience of working with regulators such as the ICO, Charity Commission, and Fundraising Regulator
-
Experience of creating and implementing organisational policies
-
Experience of developing, implementing and managing a Risk Management Framework
-
Experience of engaging with internal audit providers on developing, delivery and completion of internal audit
If this opportunity sounds like you, we’d love to hear from you!
To apply, please submit a CV and a supporting statement that demonstrates how you meet the essential criteria (marked with an 'A') in the 'what you'll bring' section of the job description.
The in person/office attendance expectation for this role will be a minimum of 2 days per week.
Anyone can get Parkinson’s. It’s vital that the people who work for Parkinson’s UK are representative of our diverse community. We actively encourage people from all sections of the community to apply, regardless of race, ethnicity, gender identity, age, disability, sexual orientation, or religion.
We exist to make every day better, for everybody living with Parkinson’s. Right now.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Would you like to join our small, dedicated, international team to make a difference to the lives of seafarers and their families worldwide?
ISWAN has recently reorganised the management of our helpline services and created this new role, which will be pivotal to further developing our quality service to seafarers. We have seen significant growth in the number and usage of our helplines and now seek to recruit a second Helplines Operations Manager to ensure we have a management structure capable of coping with further growth.
As one of two Helplines Operations Managers, you will be responsible for managing the day-to-day operations of ISWAN’s helplines to ensure our services provide accurate information, appropriate advice, and comprehensive support to seafarers and their families.
You will manage the development of Salesforce and be familiar with Salesforce reporting, particularly using advanced tools like Power BI and Tableau. You will be confident liaising with our IT support service on system issues and developments.
We have no preconceptions about where the successful applicant will come from but you will bring experience of managing multi-channelled contact centre operations and best practice as well as delivering user and client service improvements.
You will need to be capable of working effectively within a complex international context and have sound experience of service development. This is a full-time role (35 hours per week) but we are keen to find the right person and therefore happy to discuss flexible working patterns. The role is fully remote and we are flexible about where you are based but you will be working with staff across the UK, India and the Philippines so you will need to be a great team player.
Improving the lives of seafarers and their families with services, resources, strategies and advocacy



The client requests no contact from agencies or media sales.
Job Title: Business Analyst
Contract Type: Permanent, Full Time (35 hours per week)
Location: Head Office, High Wycombe (hybrid working available).
Salary: Circa £43k per annum
Closing Date: 4th January 2026
We are looking for a Business Analyst with a commitment to the vision of Coeliac UK to provide day-to-day analysis and reporting support to colleagues and external partners. You will have strong financial management and analytical skills, good written and oral communications skills, and the ability to work effectively as part of a small team.
Key responsibilities – the successful candidate will:
- Produce accurate and timely, monthly management accounts including detailed insightful commentary and ad hoc financial reporting and analysis as required
- Work with budget holders to review performance, agree budgets and conduct regular forecasts
- Support effective business decision-making through financial modelling and analysis.
- Work with the Head of Finance to produce long-term financial analysis to inform strategy
- Be responsible for automated reporting and key analytical insights across all database sources
- Liaise with, challenge and support colleagues so that the finances of the charity are well understood and owned by all in the team
- Identify opportunities to streamline and simplify procedures to develop and deliver relevant, timely and accurate management information including reporting against agreed key performance indicators
- Support the Head of Finance by providing financial papers to the Senior Management Team, Audit committee, Board of Trustees and other committees as required.
- Communicate financial principles to non-finance staff, building their skillsets to enable them to effectively manage their budgets and forecasts
- Support major procurement decisions and the supplier contract review process
Essential Knowledge, skills, and experience:
- With or working towards an accounting qualification
- Good attention to detail
- Experience of working in a finance department, with finance and CRM systems knowledge
- Proficient in Microsoft Office suite with advanced Excel skills
- The ability to work effectively both independently and as part of a team
- Commitment to the vision of the Charity
- Excellent planning and time management skills
- Proactive and supportive, with a positive outlook
Desirable:
- Experience of working within the charity sector
About Coeliac UK:
Coeliac UK is the charity for people who need to live without gluten. For over 50 years we've been helping people with coeliac disease and other gluten-related conditions live happier, healthier lives. We campaign for better food access, fund medical research, and provide trusted support to our community.
Closing date: 4th January 2026
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
Coeliac UK is an equal opportunities employer and we are determined to ensure that no applicant, employee or volunteer receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, or race, or is disadvantaged by conditions or requirements which cannot be shown to be justifiable.
No agencies please.
Join an amazing charity that makes a difference for the 110,000 adults and children in the UK with a muscle-wasting condition. This is a role where you can really make a difference.
We are committed to building a diverse and inclusive organisation that reflects the communities we serve. We actively encourage applications from individuals of all backgrounds, particularly those from underrepresented groups including people from ethnic minority backgrounds, LGBTQ+ individuals, and those with lived experience of conditions we represent. We believe that diversity strengthens our work and helps us better support our beneficiaries.
Main purpose of role
Main purpose of role The Helpline and Support Officer role sits within the Services and Support Directorate and provides tailored advice and practical support to individuals and families living with muscle wasting and weakening conditions from the point of diagnosis and beyond.
The Helpline and Support Officer will support people to navigate the UK’s Job description health, social care and welfare systems, enabling access to the services, benefits and equipment they are entitled to.
The role also involves informal advocacy, helping service users communicate their needs to overcome barriers; while ensuring they receive high-quality and ongoing support throughout their journey.
About us:
Muscular Dystrophy UK is the charity bringing individuals, families and professionals together to fight muscle-wasting conditions. We bring together more than 60 rare and very rare progressive muscle-weakening and wasting conditions, affecting around 110,000 children and adults in the UK.
We recently launched our new 10 year strategy to transform the lives of people living with muscle wasting conditions. Our vision is clear, a world without limits for people with muscle wasting conditions, and we won’t stop until we achieve it.
Benefits:
We appreciate the range of skills and experience our staff have to offer. In return for your enthusiasm and commitment we commit to actively developing and supporting you. We also offer a range of benefits including pension, life assurance, discount in high street shops and gym membership, cycle scheme, health cash plan, financial wellbeing and an employee assistance programme.
Location: Head Office, London SE1 (at least one day a week in Head Office, with flexibility for hybrid and homeworking
Closing date: Tuesday 9th December
Interview dates: 16th and 17th of December
Please download the job description to see full role responsibilities
We connect a community of more than 110,000 people living with one of over 60 muscle wasting and weakening conditions and people around them.



The client requests no contact from agencies or media sales.