Head of information systems jobs

Crisis is the national charity for people experiencing homelessness. We have embarked on our 10-year strategy for ending homelessness. We know it is not inevitable. We know together we can end it.

Location: London based, with hybrid working in line with Crisis’ Hybrid Working Policy

About the role

The Data Governance & Operations Manager at Crisis is a pivotal role in our transformation journey. You will lead the development of data governance, architecture, and operational processes that ensure our data is trusted, accessible, and used responsibly to drive our mission to end homelessness.

You will oversee data operations including selections, integrations, and data engineering, ensuring that work is efficient, compliant, and aligned with organisational priorities. Working closely with the Head of Technology, the Infrastructure and Business Systems teams, and the Insight function, you will help establish a modern, unified, and well-governed data environment built on Microsoft Dynamics CRM and Microsoft Fabric.

We are bold with a culture of continuous improvement and collaboration. You will lead and support a skilled team, helping colleagues to develop critical skills to make the most out of our evolving technology stack. You will nurture cross-departmental relationships and play a key role in shaping how Crisis connects and uses data across fundraising, volunteering, client services, and finance. Your work will help ensure that data processes are effective today and ready for the future, making a clear and impactful contribution to Crisis’ mission.

About you

• You have strong experience in data governance and operations, ideally within a Microsoft environment, and can turn frameworks and policies into practical, proportionate processes that people can adopt easily
• You understand how data from systems such as Dynamics CRM, Finance, and others can be structured and integrated within modern data platforms such as Microsoft Fabric
• You are a clear, confident communicator who can bring technical and non-technical colleagues together around shared goals, demonstrating a collaborative and inclusive approach
• You have excellent stakeholder engagement skills and can build credibility across diverse teams including fundraising, volunteering, client services, and policy
• You are committed to data quality, stewardship, and responsible use, and you can help embed these values across the organisation in an equitable and accessible way
• You share Crisis’ commitment to being bold, impactful, collaborative, and equitable in everything we do

Please see the full Job Pack linked below for a detailed list of requirements for this role. We realise that long lists of criteria can be daunting, and you may not want to apply unless you feel 100% qualified. However, if you have relevant examples to answer the screening questions, we encourage you to apply.

We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities, and backgrounds.

Working at Crisis

Our values, Bold, Impactful, Collaborative and Equitable, are at the heart of everything we do as we continue in our mission to end homelessness.

Our staff, members and volunteers are vital to getting the right government policies in place, providing breakthrough services, and building a supportive community. We will lead by example to nurture a positive and ambitious workplace guided by ending homelessness.

• A competitive salary. Please note our salaries are fixed to counter inequity and we do not negotiate at offer stage
• Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy
• Pension scheme with an employer contribution of 8.5%
• 28 days’ annual leave (pro rata) which increases with service to 31 days and the option to purchase up to 10 additional days leave
• Enhanced maternity, paternity, shared parental, and adoption pay
• Flexible working around the core hours 10am to 4pm
• Wellbeing Leave to be used flexibly
• And more (full list of benefits available on our website)

Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience, and career.

When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves, and contribute to making Crisis a truly diverse organisation.

How do I apply?

Please click on the ‘Apply for Job’ button below. Our shortlisting process is anonymised as part of our commitment to equality, diversity and inclusion. We do not ask for CVs. Instead, please complete the work history section and answer the screening questions so we can assess you fairly and objectively. At least two members of staff score all applications.

Closing date: Sunday 26 October 2025 (at 23:59)

Interview process: Competency-based interview

Interview date and location: Week commencing 3 November 2025. Two online interviews

AI in Job Applications

We understand some candidates use AI tools when applying. Whilst we welcome the use of technology to support clear communication and structure, we want to learn more about you, so please ensure your application reflects your own skills, knowledge and experiences.

Accessibility

We want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply, please email our Talent Acquisition team to discuss how we can help.

Registered Charity Numbers: E&W1082947, SC040094

About the role

You’ll join us at a vital and exciting time, as we help to shape what the future of health and care looks like with our new strategy and a reshaped communications and engagement directorate.

We’re looking for a strategic and creative marketing leader to join our team in a fixed-term, 12-month role, driving impactful, audience-first campaigns that support both policy initiatives and commercial goals. In this role, you’ll work closely with the Head of Marketing and Digital Communications to shape and deliver an annual campaign strategy informed by audience insight, business intelligence, and the wider political and economic landscape. You’ll oversee the delivery of integrated marketing campaigns across multiple channels, ensuring alignment with brand and organisational priorities, while managing budgets and external partnerships to maximise value and impact.

You’ll be a confident communicator and collaborator, able to inspire cross-functional teams and represent marketing plans across the organisation. With a strong grasp of digital tools and martech, you’ll optimise customer journeys and lead on flagship campaigns that drive engagement and conversion. As a skilled people manager, you’ll support and develop your team, fostering a culture of high performance and continuous improvement. If you’re passionate about storytelling, data-driven strategy, and delivering meaningful results, we’d love to hear from you.

The Fund has an ambition to increase the diversity of our workforce and introduce careers in health and care policy to a broader range of people. We encourage applicants from all sections of the community, including those from Black and ethnic minority backgrounds, those with disabilities and from the LGBTQ+ community. We believe that diversity of background and experience contributes to a broader collective perspective that will improve the way we influence health and social care policy. 

What you'll get in return 

The King’s Fund is committed to a hybrid working model that meets the organisation’s needs, while giving staff flexibility to choose between office and home working. In keeping with our current policy, the post-holder will be required to work a minimum of two days per week from our central London office (pro rata, averaged over a month).

In addition to a competitive salary, The King’s Fund offers generous holiday entitlements, a £3 daily discount in our café and an on-site gym.

How to apply

To apply, please visit our website and read our supplementary guidance documents below, then download and fill in our application form. If completing the application form presents any challenges, contact us by email so we can discussion options.

Please note that in order to apply, you must have existing documented proof of your right to live and work in the UK. 

No agencies please.

CVs will not be accepted as applications. Applications must be submitted using The King’s Fund application form.

The deadline for receipt of applications is Friday 24 October at 9.30am. 

Interviews will be held on Tuesday 4 November. Role available to start shortly thereafter.

We're looking for a Facilities and Compliance Co-ordinator to join Your Place and be part of our dedicated team to help us with our mission to solve homelessness in east London, one person at a time!

About the role

The Facilities Team is responsible for ensuring that our residents have a safe and well maintained living environment and that Your Place meets regulatory compliance standards as a Registered Provider.

The Facilities and Compliance Co-ordinator will be working closely with the Facilities Manager and team, co-ordinating technical support, including day to day repairs, planned and cyclical maintenance, health and safety compliance, facilities management, environmental management, and the administration of business continuity arrangements.

This post will involve working closely with contractors, consultants, and senior colleagues

Salary: £28,712 - £32,240 per annum
Contract: Permanent 
Hours: 37.5 hours
Location: Canning Town, London

Other responsibilities include

• Co-ordinating day to day maintenance, planned and cyclical/housekeeping administration, reporting and job allocation via iCompleat finance software, Salesforce & Pyramid maintenance databases.
• Checking specifications, quotes, and working with contractors on job pricing.
• Raising of Purchase Orders, tracking through to job completion
• Checking all compliance documentation Is In place eg. Risk Assessment and Method Statements and any Permits to Work
• Uploading job sheets, and all related documentation Including invoices and certification
• Overseeing a contractor’s diary and ensuring all regular checks are carried out.
• Ensure H&S policies are up to date and liaise with relevant consultants on reviews, and ensuring new starters have H&S information and guidelines.
• Developing and maintaining comprehensive compliance recording data base to ensure that we meet and evidence regulatory responsibilities.
• Monitor and track through to completion health and safety issues from the daily building Inspections
• Working with the Facilities Manager and Senior Maintenance Officer to participate in Contractor and or building audits.
• Working with the Facilities Manager and Accounts Team to review Facilities management accounts on a monthly basis to ensure all expenditure is accurately recorded.
• Working closely with Facilities Manager, Impact Specialist and Head of Compliance to co-ordinate day to day management of compliance activities including monitoring of compliance, running reports, identifying non-compliance, proactively manage any potential non-compliance, data entry, maintaining property information, data quality updates, providing supporting documentation for reports, KPIs, etc.
• To ensure Facilities' KPIs are kept up to date and reported to SMT and Premises Sub-Committee in line with internal reporting timetable

About you

Experience

• Facilities / Maintenance and or property management background.
• 1 years experience in compliance administration is a must
• Experience of managing health and safety in the workplace would be an advantage.
• Experience of delivering Facilities related training, including site induction an advantage.
• Experience of working within a soft and hard Maintenance services environment.
• Experience of tendering maintenance and Facilities contracts.

Skills & Knowledge 

• Excellent analytical skills
• Working knowledge of Social Housing Regulatory for building management and maintenance.
• Working knowledge of UK fire, health and safety regulations.
• Working knowledge of UK health and safety workplace regulations.
• Good working knowledge of Microsoft Word, Excel, Outlook and Teams.
• Working knowledge of Building Management database systems

Abilities

• Demonstrate a positive, flexible approach to team working.
• Ability to communicate with residents and colleagues effectively.
• Ability to provide customer focussed and responsive services.
• Ability to organise and prioritise own workload with minimum supervision.
• Ability to understand and meet the needs of customers to ensure excellent customer service.
• Ability to understand community issues as well as current housing issues.
• Ability to communicate and work effectively with other agencies
• Ability to prepare and present information concisely and clearly and adapt communication for a range of audiences, including the ability to influence, negotiate and persuade.

Personal qualities

• Willingness to work flexible hours to meet the needs of the service
• Patient and pro-active
• Demonstrate a positive attitude towards your own development including embracing the personal development review process
• Commitment to the values of diversity and inclusion
• Demonstrate a positive attitude and ability to look for solutions and opportunities in a changing environment

Desirable criteria

• Facilities or Housing qualification or similar, or willing to undertake these qualifications
• Full UK driving license

About applying

When applying don't forget to answer the questions in our application process to tell us more about how you meet the skills, knowledge, and experience to be successful in this role.

At Your Place, we are passionate about creating an inclusive workplace that promotes and values diversity. We know through experience that the different ideas, perspectives and backgrounds create a stronger and more creative work environment that delivers better resident outcomes. We welcome applications irrespective of peoples age, disability, sex, gender, identity and gender expression, race or ethnicity, religion or belief, sexual orientation or other personal circumstances. We have policies and procedures in place to ensure that all applicants are treated fairly and consistently at every stage of the recruitment process, including the consideration of reasonable adjustments for people who have a disability.

This post is subject to an Enhanced DBS check and a right to work in the UK.

The Initiatives and Partnerships Manager plays a key role in the Trust’s Initiatives and Partnerships Team. The post holder will support the development and implementation of the Trust’s projects, manage team members and on occasion support external and partnership projects. Our work is varied, ranging from early-stage feasibility planning, partnership development, fundraising, business planning and design development, as well as supporting our conservation team who lead construction phase oversight. 

This role builds on the successes of the Trust’s longstanding Regeneration programme, which has undertaken pioneering Regeneration projects addressing some of our most pressing conservation needs, as well as developing new operating models for some of the churches in our care. The job will support our regional teams in developing and implementing projects to deliver a range of conservation, social and regeneration benefits; with the balance of each responding to local need, demand and opportunity.

In addition, it encompasses the work undertaken to develop new commercial income opportunities. Examples are our groundbreaking Champing™ initiative, as well as others such as filming, and other commercial partnerships.

We have recently published our TRUST values, which outline the behaviours and expectations that act as our foundations at CCT. We have attached the pack, outlining each value, which we will also be using as part of our shortlisting and interview process to find the right candidates that align with our values.

About the role 

We are seeking a visionary Head of Clinical Services with a deep passion for survivor-centred healing to lead the strategic development and implementation of our therapeutic services. As a key member of the Senior Leadership Team, you will ensure the delivery of safe, high-quality, and culturally responsive services that centre the needs of women and girls surviving violence against women and girls (VAWG). 

Working from an intersectional, trauma-informed, and Black feminist framework, you will play a vital role in upholding WGN’s commitment to holistic healing. Your leadership will promote our vision, values, and ethos across the organisation and with our partners, fostering an environment rooted in empowerment, inclusion, and transformation. 

About you

You will be an experienced clinical professional (BACP/UKCP accredited) and qualified supervisor with a proven track record in service delivery and team leadership. With a strong understanding of trauma, VAWG, and culturally responsive practice, you’ll be a feminist leader dedicated to anti-oppressive, inclusive approaches and the empowerment of survivors.

Application and Interview 

In your supporting statement, please outline (using examples) how your skillset, knowledge, and experience meet the essential criteria stated within the person specification. 

Early applications are highly encouraged, as interviews will be held on a rolling basis and this vacancy may be closed before the advertised closing date. 

About us 

Women and Girls Network (WGN) is a pan-London organisation that supports women and girls affected by all forms of gendered-based violence. Our overall aim is to promote, preserve and restore the mental health and well-being of women and girls who have experienced, or are at risk of, gendered-based violence, whilst working towards a society free of gendered-based violence.

We do this by:

• Providing women-only holistic and seamless therapeutic services, which meet women and girls’ needs and contribute to total and sustainable recovery from the experiences of violence.
• Evidencing the impact of gendered-based violence and presenting this information in appropriate forums to affect social change in attitudes towards, and responses to, gendered-based violence.
• Developing good practice in the sector by providing training and guidance on specialist service provision and the development of culturally appropriate service delivery.

WGN is proud to be an accredited Living Wage Employer and a member of The London VAWG Consortium, Halo Code, and Helplines Partnership.

Join us and be part of a team that values your well-being, growth, and contribution.

Benefits 

At WGN, we are committed to supporting our employees' well-being, professional growth, and work-life balance. Our comprehensive benefits package includes:

Financial Benefits

• Bike Loan Scheme – Provided by Green Commute Initiative
• Pension Scheme – Enrolment into Aviva pension scheme from day one
• Charity Worker Discounts – Access to exclusive discounts
• Death in Service Benefit – Life assurance, including Virtual GP access and additional services

Health & Wellbeing Benefits

• Eye Care Support – Contribution towards eye tests and glasses for VDU users
• Enhanced Sick Pay – Based on length of service
• Employee Assistance Programme – 24/7 confidential support
• Clinical Supervision – For clinical and frontline roles
• Specialist Counselling – Up to six sessions for staff who are survivors of sexual violence
• Sanitary Products – Available at all WGN sites
• Hot Drinks – Provided at every site

Leave & Work-Life Balance

• Annual Leave – 25 days plus public holidays and 3 closure days in December (pro-rata)
• Birthday Leave – A day off to celebrate your birthday
• Enhanced Maternity & Adoption Leave – Support for growing families
• Unpaid Leave – Available for exceptional circumstances
• Flexible Working – Right to request flexible hours or patterns
• Hybrid Working – Balance between office and home working

Learning & Development

• Specialist Training & CPD – Ongoing development opportunities with accredited training
• Regular Supervision – One-to-one support from line managers

Exemption

WGN is an equal opportunities employer. 

The above post is exempt under the Equality Act 2010, Schedule 9, Part 1.

Rosa is on the lookout for someone dynamic, organised, and dedicated to step into this key role within our small and committed team.

We’re looking for someone who is confident managing day-to-day finances and admin with the skills and curiosity to support our systems. This is a home-based, varied and hands-on role, ideal for someone who loves making things run smoothly behind the scenes and takes pride in getting the details right.

If you are motivated, eager to learn, and excited about helping a mission-driven organisation stay organised and efficient—we would love to hear from you.

Responsibilities

This role is a broad role, covering finance administration, systems administration as well as supporting in a wide variety of tasks across the organisation’s work.

Key tasks

Finance

• Manage day to day finances using Xero, ensuring payments are made as scheduled
• Perform all day-to-day bookkeeping duties using Xero and Excel
• Maintain all necessary accounting records including invoices, expenses, payments and transactions
• Ensure payments are made as scheduled and processed through the bank
• Review and maintain supplier records, (including subscriptions, memberships, insurance etc.) 
• Maintain accurate financial information regarding donations and grants, including sources of donations and Gift Aid
• Assist with Annual Reports and Accounts process and with annual audit process

Systems administration

• Act as main point of contact for our IT support provider and main systems administrator on our databases (Beacon) and project management tool – no prior experience of these systems is required but you must have a willingness to learn.
• Act as GDPR officer, ensuring data retention and GDPR compliance across the organisation.
• Maintain and update records and processes on project management software.
• Maintain an effective filing and data management system for the organisation across Microsoft SharePoint
• Induct and train staff on new systems and processes.

HR support

• Coordinate the recruitment and induction of staff and contractors.
• Maintain Rosa’s staff handbook, ensuring agreed changes are implemented.
• Lead on Health and Safety compliance across the organisation
• Assist in the policy development and policy review schedule.

Governance support

• Service quarterly Board of Trustee meetings, including collating and formatting of papers
• Maintain accurate Trustee records
• Manage information relating to the Charity, including legal documentation required by external bodies

Grant Administration support

• Process funding awards, including processing payments
• Updating and reconciling grants database with financial management system and 360 giving data
• Undertake regular database cleaning ensuring data is stored correctly.

Philanthropy and Partnerships support

• Assist in the organisation of events
• Support in the transition to a new fundraising database
• Support the recording and reconciliation of donations on the fundraising database, ensuring records are maintained and up to date

How to apply

To apply please download the Job Pack below and follow the instructions to apply via our on-line application form.

Please note, for the link to the application to work, you will need to download the pack.

UK People Support Team Lead

Contract: Permanent, Full-time, 35 hours per week

Salary:£57,415 - £60,436 per annum with excellent benefits

Location: London, UK.

UK hybrid working – at least 40 % of working time is spent face-to-face (London office, external meetings or travel).

The 40% equates to 2 days per week for a full-time employee, one of those days must be a Thursday when the entire UK People Team are office based.

Change starts with water. Change starts with you.

Every day, millions of people live without clean water, decent toilets and good hygiene. WaterAid exists to change that – for everyone, everywhere. Join us, and your energy will help unlock people’s potential and create a fairer future.

About WaterAid

We’re a global federation driven by one vision: a world where everyone, everywhere has clean water, sanitation and hygiene by 2030. Powered by our values of Respect, Accountability, Courage, Collaboration, Integrity and Innovation, we work alongside communities, partners and supporters to make change happen.

About the team

The UK People Team play a critical role in helping WaterAid realise its goals. We lead on the development, deployment and application of strategies, policies and guidance that ensure that WaterAiders are aligned and engaged, and that they have the skills and opportunities to maximise the impact they can make to our mission.  A small, impactful team, at the forefront of our delivery is the service we give to the organisation and central to that is our employee experience to support WaterAiders and the maintenance of a high-performing environment. 

About the role

A key leadership position in the UK, responsible for leading a dynamic and talented team who delivers the highest standards of operational support to WaterAiders in country. The role will need to plan, prioritise, and deliver to a high standard what we promise in order to deliver our ambitious mission.

Responsible for the effective and efficient delivery of UK payroll, pension, and the annual reward process. You will support and coach your team for the development, review and application of UK policies and procedures and be a key stakeholder to our people system Administrator.

You will be working in a matrix environment across the UK People Team and the wider People and Organisational Development function.

In this role, you will:

Team Leadership

• Manage, coach and build the capabilities of the People Support Team, their performance and development in line with our values and people promise.
• Expertise and ownership of UK People Team policies, processes and procedures, ensuring that they meet legislative requirements, are fit for purpose and in line with best practice and organisational priorities under the umbrella of our employee value proposition.
• Lead the delivery of the programme of work so that service standards at met, solutions are pragmatic and driven by our values, minimising risk.

Payroll, Pension and Reward

• Accountable for the delivery of the UK monthly payroll and pension processes, providing oversight and support to the work of the in-house Payroll Officer and being a back-up to their role, to ensure payroll is run accurately each month.
• Implement the annual pay award operationally ensuring accuracy, compliance, and timeliness of payment to all UK based staff.
• Implementation of a new payroll system for the UK.

Systems and Reporting

• Primary super user in the UK of HR Information System, PeoplePlace, ensuring effective and efficient use of the system. Responsible that the country's employee data is correct and in compliance with data protection.
• Drive the importance of data and people analytics and create a culture of data-based decision-making and insight across the team.
• Ownership of maintaining the monthly UK headcount establishment data with key stakeholders in Finance.
• Annual analysis and statutory reporting of the Pay Gap in the UK.

Compliance and Contract Management

• Act as the UK Team specialist on areas of HR compliance, working with 3rd parties and specialist advisors, to ensure that our policies, processes and practices are compliant and meet legal requirements.
• Responsible for data protection in the People Team, provide senior expertise and build capability across the wider people function.

Other

• Ownership of salary calculations in the event of employee termination and/or redundancy.
• Monthly payroll and pension sign off.
• Budget management and invoice approval.

Requirements

To be successful, you will need:

Functional skills

• Proven experience in leading, managing and developing a high-performing people operations team in a matrix, fast-paced organisation.
• Proven experience in managing and running in-house payroll for at least 250 staff or more.
• Excellent understanding of HR policy development; and proven experience in developing and embedding HR policies, processes and procedures that are fit for purpose.
• A qualified and robust HR Practitioner who has sound and up-to-date knowledge of employment law, tax and legislative requirements affecting a wide spectrum of HR policies and practice, i.e. payroll, pension, reward and benefits, together with their application in the context of the employee experience.
• Working knowledge and experience of HR and Payroll systems, to maximise the functionality and create efficiencies.
• Demonstrate project management capability.
• Proven experience in contract management and managing a wide range of third-party service providers.

Personal qualities

• A self-starter who is focused on delivery and execution: proactive in bringing solutions and recommendations to resolve problems and continuously improve HR practices.
• Able to navigate uncertainty and ambiguity: comfortable working at pace. Resilient and able to work under pressure.

Desirable capabilities

• Degree-level education or equivalent.
• Associate (or higher) membership of the Chartered Institute of Personnel and Development (CIPD) or equivalent work experience.
• An interest in and/or knowledge of development issues and the work of INGOs.

Closing date: Applications close 12:00 PM UK time on 28 October 2025. Availability for the First interview (online) is required for 10 November 2025, and the second interviews will take place in person at Canary Wharf on 19 November 2025.

How to apply: Click Apply to upload your CV and a short one-pager Cover letter.

Can I use Artificial Intelligence (AI) technology in my application?

At WaterAid, we strongly advise against using AI technology at any stage of the recruitment process. Our goal is to ensure a fair and transparent process that provides every applicant with an equal opportunity to succeed. We value hearing about your unique experiences and perspectives in your application, and, if shortlisted, during the interview as well.

Pre‑employment screening

To apply for this role, you must be able to demonstrate your eligibility to work in the respective country. All pre-employment checks will be carried out according to local law and WaterAid’s Safer Recruitment policy. All UK based roles require a basic Disclosure and Barring Service (DBS) check.

Benefits

• 36 days’ holiday (including 8 Bank Holidays) - Please refer to the note below for clarification
• Option to buy an extra 5 days’ annual leave
• Employer pension contribution up to 10 %
• Flexible and hybrid working arrangements
• Season ticket loan
• Free annual eye tests
• ‘Give as you Earn’ charitable giving scheme
• Enhanced parental leave (maternity, adoption/surrogacy, shared parental and paternity)
• Sabbaticals
• One paid volunteer day each year

As part of our annual leave policy, all employees receive three additional days of annual leave on top of their standard allocation of X days. These days are designated to cover the period when our UK office closes between Christmas and New Year, allowing all UK WaterAiders to take a well-deserved break.

These days are automatically scheduled and cannot be changed or moved. Annual leave is accrued based on your start date. If sufficient leave has not been accrued by the time of the closure, the 3 days will be taken as unpaid leave or pro-rated, depending on your circumstances.

Our Global Commitment:

Our people promise

We will work with passion and focus to make sure everyone everywhere has clean water, decent toilets and good hygiene. WaterAid is a place of purpose – where people have a real commitment and shared responsibility for the impact we have. We are a global community with diverse backgrounds and perspectives, motivated by inspiring, stimulating work. We are determined to be a place where people feel safe and able to contribute their voice and truly live our values.

Equal Opportunities

We welcome applications from people of all backgrounds, beliefs, customs, traditions, ways of life and status. This includes, but is not limited to, race, ethnicity, caste, colour, gender, language, religion, political or other opinion, national or social origin, property, birth, disability status, neurodiversity, age, marital and family status, sexual orientation and gender identity, health status, place of residence, economic and social situation.

Safeguarding

We are committed to protecting everyone we come into contact with. We have a zero- tolerance approach to abuse of power, privilege or trust across our global work, and to any form of inappropriate behaviour, discrimination, abuse, bullying, harassment, or exploitation. Safeguarding the people and communities we work with, our staff, volunteers and anyone working on our behalf is our top priority, and we take our responsibilities extremely seriously. All offers of employment are subject to satisfactory references and appropriate screening checks (which can include counterterrorism, safeguarding and criminal records checks).

Together, we’ll change the world through water.

Join us and be part of the change !

Job title: Data and Insights Manager

Reports to: Head of Data and Innovation

Location: London, Birmingham or Manchester, with the option to work remotely for up to 60% of your time per month

Salary: £36,000-£42,000 (£38,500-£44,500 for London)

Hours: Full-time (37.5 hours per week). Open to flexible working.

Contract: 12-month fixed-term contract

Overall purpose

The Data and Insights Manager will be a vital part of Breaking Barriers’ Data and Innovation Team, which has overall responsibility for Breaking Barriers’ data infrastructure and data analysis (relating to clients, programmes, fundraising, corporate partners and communications). They will oversee the gathering, processing, analysis and presentation of Breaking Barriers’ data, in order to ensure we are as evidence-based and effective an organisation as possible. This will offer the opportunity to influence decision making at all levels and have a genuine impact on Breaking Barriers’ clients. The Data and Insights Manager will also take ownership of various projects to improve the organisation’s CRM (Salesforce) and its integration with other applications. In addition, they will support the Head of Data and Innovation with the management of the Data and Innovation Team’s working relationships with other teams and with coordinating the Data and Innovation team’s work.

The successful candidate will have previous experience in CRM management, ideally having worked as a Salesforce Administrator. They should possess a high level of data literacy, with knowledge of data analytics and visualisation. They should excel as a project manager and a communicator with a willingness to work collaboratively across teams. There is considerable scope for personal development in this role, with opportunities to shape the organisation’s future systems with a key emphasis on self-driven learning and development. The role would suit a pro active, creative and driven individual, who is keen to learn and to make a big impact working across the organisation.

To view the full job description and person specification, as well as details on our accessible recruitment process, please view the attached recruitment pack.

Other considerations

• As part of our safeguarding commitment to our clients, we carry out pre-employment checks to ensure that successful applicants are suitable to work with adults at risk. These include basic DBS checks, obtaining references and verifying a candidate’s identity and right to work in the UK.
• We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of age, disability, gender reassignment, sex, sexual orientation, marriage and civil partnership status, pregnancy and maternity status, race, religion or belief. Breaking Barriers is committed to protecting an adult’s right to live in safety, free from abuse and neglect and for their views, wishes and beliefs to be fully considered when deciding action.   

How to apply

If you are looking for a role where you can make a real difference, we want to hear from you. To apply, please submit a statement of interest (up to approximately 500 words/1 A4 page) outlining:

• Why you are interested in the role
• What skills you would bring to be successful in this role
• Any experience you would like to highlight
• Any reasonable adjustments you require for the interview process
• Disclosure of disabilities if you wish to do so (as a member of the Disability Confident Scheme, we guarantee an interview to all disabled applicants who meet the minimum criteria for the role)

Closing date for applications is Monday 27 October at 11:30pm. Please note, interviews will be held online on a rolling basis so please apply as soon as possible to avoid disappointment.

We belong to the Experts by Experience Employment Network, which advocates and supports organisations to employ more people from a refugee background. With this in mind, we particularly welcome applicants with experience of seeking asylum and / or are from a refugee background.

If you are an expert by experience (a refugee or migrant with direct, first-hand experience of issues and challenges of the UK asylum or immigration system), you can ask for independent and confidential support with your job application from the Experts by Experience Employment Network. Please reach out to HR Manager, Caroline Meechan for further details (we are unable to include email addresses in this advert, but you can find contact details on the final page of the attached recruitment pack).

We're looking for a passionate and dynamic Grants Officer to join our Fundraising Team. You will help the Grants Manager and Head of Fundraising and Development secure vital income from a growing number of Trusts and Foundations. You will need to be a confident in writing compelling funding applications and have excellent attention to detail. This is an exciting opportunity to contribute directly to life-changing work, develop your fundraising career, and be part of a supportive, inclusive team that's determined to make a difference.

• Permanent, full-time role in the Fundraising Team
• Salary: £31,200-£34,736
• Deadline to apply: 9am Wednesday 5th November 

The Third Age Trust currently provides members with access to two systems to aid them in the running of their u3a.

Beacon is an online membership and activity management system for u3as. It provides a simple interface for managing members, groups and finances. Beacon currently provides over 650 individual u3as with over 300,000 members with a secure, efficient and effective means of managing their day-to-day business functions. 

SiteWorks offers a website presence solution for u3as, Networks and Regions. A volunteer-led team provide WordPress websites on a managed platform. SiteWorks provides over 700 u3as with a website presence.

A central aspect of this role will be working closely with volunteers; the service manager will play a key role in overseeing and supporting the ongoing operation of both these systems. Historically theses services have largely been managed by volunteer teams, whose commitment and expertise have been vital to the success of both systems. Going forward the service manager will provide oversight and accountability for these critical systems, ensuring they remain reliable, secure and fit for purpose.

About the Sickle Cell Society (SCS)

The Sickle Cell Society (SCS) is the only national charity in the UK that supports and represents people affected by a sickle cell disorder. We provide information, advice and support to enable people to improve their overall quality of life. Over 18,500 people in the UK have a sickle cell disorder, an inherited condition that predominantly affects people of Black African and Black Caribbean heritage; and to a lesser extent people of Mediterranean, Middle Eastern, South Asian and Central/South American heritage. 

Job Purpose:

To assist the Fundraising Manager in the delivery of the Sickle Cell Society’s (SCS) Fundraising Strategy and on-going development to achieve its fundraising priorities and targets. An exciting and varied role we are seeking a strong team player, and someone with the confidence and initiative to help develop and grow charitable income. The post holder will be someone with a ‘cando’ attitude and the enthusiasm to want to learn and get things done. We are a small, friendly and closely knit team of 20 skilled and highly committed staff and over 50 active volunteers.

The post-holder will work closely with the Fundraising Manager, and wider team to provide an engaging supporter journey and timely, efficient donor care to existing and new supporters of the Society. Responsible for helping the team meet our agreed income targets for celebratory giving, challenge events, community fundraising and corporate payroll giving initiatives.; the post-holder will be keen on developing their Fundraising career and interested in expanding their use of CRM databases, data management and the production of reports for effective donor stewardship.

You will be responsible for the membership and donors’ database (Beacon) keeping up to date and reporting back on results, whilst ensuring data compliance and implementation of data. You will be highly proficient in the use of business IT systems in particular Microsoft Excel to analyse data, and you will also have at least one year’s experience, or equivalent, in producing detailed and insightful reports.

The post-holder will be a confident communicator and collaborator with proven relationship building and creative and innovative fundraising skills. You will also support the development of our fundraising communications, monitoring performance across all channels driving best practice and income growth. You will generate and develop engaging fundraising communications and be responsible for your own copywriting, including thanking our wonderful donors via the most appropriate communication channels. 

This varied role will give you the opportunity to further your fundraising skills across a broad range of income generating activities as well as build strong, professional relationships to benefit the SCS’ charitable objectives.

Visit our website for a job description and details on how to apply.  The role closes on October 28th 2025

We're growing the People team.  This brand new role is an opportunity to shape how we support and engage our people from day one. Working closely with our Head of People and CEO, you'll be at the centre of all things HR from onboarding to board support, from admin to impact.  If you thrive on variety of HR generalist work and wish to create an exceptional employee experience, we'd love to hear from you.  Please read the recruitment pack for full details and how to apply.

Job Summary

The People Administrator supports the effective delivery of all employee life cycle activities. With a focus on ensuring processes are followed accurately, efficiently, in line with audit and compliance standards and enabling a positive employee experience.

This is a cross-functional role, working closely with Head of People, to ensure smooth onboarding, offboarding, and employee changes. Plus supporting the board of trustees with email communication, booking meetings and collating responses to policy sign off and checking availability for main board and subcommittee meetings.

The People Administrator will be the first point of contact for employee queries related to policies, systems, and HR processes.

General People Administration & Support

• Act as the first point of contact for People-related queries, providing support both face-to-face and electronically, ensuring professional and timely responses.
• Work with others across the organisation to promote awareness and provide support where required on EDI and internal Access.
• Provide day-to-day administrative support to the Head of People, including data entry, booking & delivering inductions, photocopying, scanning, preparing contractual documentation, and general correspondence.
• Maintain accurate and efficient records of all People-related activities, ensuring data is securely stored and handled in compliance with GDPR legislation.
• Monitor and manage the People and Recruitment emails, responding to and redirecting enquiries efficiently and appropriately.
• Assist with the consistent application of HOME’s policies and procedures, offering guidance to employees as required.
• Plan and organise own workload to meet deadlines, contributing to the wider People team’s service objectives.
• Ensure complete confidentiality and integrity in all aspects of the role, particularly when handling sensitive information.

Recruitment, Onboarding and Offboarding

• Support the coordination and administration of recruitment campaigns with Hiring Managers, including advertising roles, scheduling interviews, and processing candidates via the recruitment procedures.
• Deliver effective onboarding and induction processes for new starters, ensuring all steps are followed and documented, and contributing to a positive candidate experience.
• Assist with job offer processes, including drafting conditional offer letters, conducting reference checks, verifying right-to-work documentation, and updating relevant systems.
• Ensure effective communication with the Payroll Officer in relation to new starters and leavers, including checking accrued holiday balances prior to confirming leaver letters.
• Respond to reference requests for current and former employees in a timely manner.

People Systems, Data & Reporting

• Confidently use systems and other digital tools to input and maintain people’s data accurately.
• Run regular reports and provide performance or management information (MI) within agreed timescales.
• Analyse data to validate accuracy and identify trends or issues that require further attention.

· Maintain and update organisation charts and headcount data on a monthly basis

· Contribute to regular updating of the People section of the intranet.

• Carry out general People administration and maintain electronic based systems for all staff including existing and new employee details, annual leave, leaver administration, payroll changes, absence and training records.

Meetings & Communication & Board Support

• Provide administrative support for employee relations casework and people-related projects, including scheduling, document preparation, and note-taking.
• Attend and provide support at formal meetings, including disciplinary, grievance, or performance reviews, as required.
• Accurately take and distribute minutes for internal meetings, including Board, Committee, and annual staff meetings.
• Set up and coordinate meeting logistics (both virtual and in-person), including booking rooms, IT setup, and arranging access or other relevant requirements.
• Arrange and distribute board papers as directed by the CEO, record responses, and manage related meeting logistics.
• Be the key contact with the Board of Trustees – arranging the Board meetings and other engagements with them.
• Manage Companies House & Charity Commission submissions for Trustees, act as a custodian of their information and documents.

Continuous Improvement and Projects

• Support the delivery and organisation of ad-hoc People projects/ events, wellbeing activities, and internal engagement initiatives.
• Identify and resolve day-to-day issues independently, escalating matters to the Head of People as needed

We are looking for an enthusiastic and talented Data Engineer to join our growing Data and Insights team. Stewardship is growing in its data capabilities and developing an ever-stronger data led culture. Fundamental to that is having accurate, reliable, meaningful data in the right place at that right time. 

The Data Engineer will support stakeholders, including data analysts, our technology teams, and software developers, to ensure optimal and consistent data delivery. They must be self-directed and comfortable supporting the data needs of multiple teams, systems and products. The right candidate will be excited by the prospect of growing and optimizing Stewardship’s existing data architecture and integrating external datasets to support our next generation of products and data initiatives.

Occupational Requirement (OR)

As a result of our Christian ethos, this post is covered by an Occupational Requirement (OR) under Part 1 of Schedule 9 to the Equality Act 2010. The successful applicant will be expected to be a practising Christian and to clearly demonstrate a personal commitment to the mission, principles, values and practices contained in our Ethos Statement, by:

· Active membership of local church congregation.

An understanding of the faith aspects of the work of Christian charities, including the preparedness to pray with colleagues, where appropriate.

Location: Ware, Hertfordshire, SG12 8LX; (some hybrid working will be possible)
Team: Marketing & Communications Team
Reports To: Head of Marketing & Communications

Salary: £26,523 per annum
Employment Type: Full-Time

All Nations Christian College has been leading the way in cross-cultural mission training for over 60 years. We provide a flexible undergraduate programme validated by The Open University, alongside specialist short courses and a well-established postgraduate programme for mission leaders. Based in the UK, north of London, we are an independent, evangelical, interdenominational Bible college welcoming students from all over the world. Our mission is to serve the global church by training disciples of Jesus Christ for mission in a multicultural world.
 

Role Overview

The Donor Relations Officer will be responsible for crafting compelling, donor-centred communications that strengthen long-term relationships with partners and supporters, deepen engagement and inspire giving. One of the main areas of responsibility will be to produce proposals and reports for stakeholders, especially strategic partners and donors. The postholder will work closely with the other members of the Marketing and Communications team, as well as collaborating with other departments within the college.  The ideal candidate will have proven experience of producing copy for fundraising and donor relations purposes, and will be a skilled storyteller who can translate the strategic objectives of the college into resonant narratives, understands donor motivations, and writes with clarity, empathy, and purpose.

Key Responsibilities

Fundraising & Stewardship Writing

• Develop persuasive and high-quality copy for multi-channel fundraising campaigns (direct mail, email, website, social media etc.)
• Write impact reports and stewardship letters that convey gratitude and demonstrate impact.
• Create case statements, proposals, and presentations for major donor and foundation audiences.
• Oversee the ongoing use of Donorfy CRM to ensure it functions in a way that optimises ANCC's efficiency and makes full use of its functionality; carry out system integrations as needed.

Storytelling & Content Development

• Interview students, alumni, partners, staff and donors to develop authentic, mission-driven stories.
• Adapt organizational content for various donor segments, ensuring a consistent voice and message.
• Collaborate within the Marketing & Communications team to pair copy with strong visuals, and input to other priority projects as required.

Editing & Quality Control

• Proofread and edit donor communications to ensure accuracy, clarity, and alignment with the college ethos and brand guidelines.
• Maintain a consistent, donor-focused tone across all written materials.

Collaboration & Strategy

• Work closely with the members of the Marketing & Communications team to align donor messaging with campaign goals.
• Collaborate with other teams across the college including the Academic, Training and Finance Teams.
• Contribute to the development of content calendars and communication strategies.
• Track and analyse response rates and engagement to inform future copy.

· Fully participate in All Nations community activities when possible.

Qualifications

Required:

• Bachelor’s degree in Communications, Journalism, Marketing, English, or related field, or equivalent work experience.
• 3+ years’ professional writing experience, preferably in donor relations and fundraising communications.
• Proven ability to write clear, compelling, and engaging copy and marketing materials for diverse audiences.
• Strong interviewing, research, and storytelling skills.
• Excellent editing and proofreading abilities with strong attention to detail.
• Familiarity with donor stewardship best practices and fundraising language.
• Experience of producing and tracking fundraising campaigns, tracking impact, reporting and lesson learning.
• Excellent written and verbal communication skills, including the ability to effectively present information and engage cross-culturally.
• Ability to work collaboratively within a multicultural team and wider organisational departments.
• Experience with CRM or donor database systems.

Preferred:

• Knowledge of direct response fundraising principles.
• Basic understanding of SEO and digital content best practices, and awareness of upcoming trends and changes in the sector, including best use of AI.
• Experience of working with Canva and other document editing software which pair visuals with text.
• A heart for Christian cross-cultural mission and commitment to the goals and ethos of All Nations Christian College.

Core Competencies

• Mission Alignment: Deep commitment to the organization’s mission and values.
• Empathy: Ability to write from the donor’s perspective, honouring their role in making impact possible.
• Creativity: Innovative in approach while respecting brand and voice consistency.
• Collaboration: Works well across teams and responds constructively to feedback.
• Deadline-Driven: Manages multiple projects efficiently while maintaining high quality.

Other Information

· There is a genuine requirement for this role to be filled by a committed Christian who is passionate about cross cultural mission and fully able to articulate the overall purpose as well as the detail of the College’s mission, from a personal faith basis.

· All Nations Christian College is committed to safeguarding children and adults at risk from abuse and neglect. We expect all staff who work with us to share this commitment, and staff will be required to be checked with the Disclosure & Barring Service (DBS).

· Located at Easneye, Ware, Hertfordshire, UK.

· Working hours at college are 8.40am - 5.10pm. Occasional weekends and evenings will be required in this role eg for events

· Holiday: 30 days per annum (pro rata) plus 6 of the 8 bank holidays when they fall on a normal working day.

· Applicants must have the right to work in the UK

Benefits

§  Salary of £26,523 per annum
 

§  Employer pension contributions of 8%.  A salary sacrifice scheme option is also available.

§  Life Assurance of three times salary 
 

§  Employee Assistance Programme

§  30 days holiday per annum plus bank holidays (excluding the May bank holidays) plus the days the College is closed between Christmas and New Year.

Free, freshly prepared lunch at the College on your working days on site.