Head of marketing and membership services jobs in London, greater london

Purpose of the job

This role creates a positive impact for young people by providing practical and operational support for the delivery of Year 3 of the Summer Jobs programme. The post holder will contribute to effective coordination, administration and delivery by managing key processes, systems and communications, supporting partners and internal teams, and helping to ensure delivery is well organised, safe and compliant throughout the summer period.

Working closely with the Summer Jobs Programme Manager and colleagues across Network Delivery, you will support delivery through coordination of partners, contracts, due diligence and training activity. You will manage programme communications and inboxes, support relationship building with referral partners, and contribute to marketing, resources and learning materials. You will support issue management during delivery, gather insights from delivery activity, and contribute to continuous improvement of the programme offer for young people.

The Summer Jobs Programme (funded by the Youth Endowment Fund (YEF) (YEF) and Youth Futures Foundation (YFF)) offers young people, aged 16-20 who are at risk of violence, a six-week paid work placement. The programme aims to improve the young person’s wellbeing and mental health while supporting them with employability skills and self-confidence. The young person is supported by a dedicated youth worker as part of their placement.

Planning is now underway for the 2026 programme, which aims to support a further 860 young people through placements across England and Wales. The initiative draws inspiration from successful programmes in the US and builds on the achievements of the first two years years. The Summer Jobs Programme has engaged over 800 young participants since its inception in 2024

Key responsibilities

Programme delivery

• Support the delivery, governance and evaluation of Year 3 of the Summer Jobs Programme through effective coordination, administration and process management

• Act as the central point of contact for the Summer Jobs Programme inbox, developing and maintaining systems to manage queries efficiently, forward requests appropriately and onboard team members to agreed processes

• Support the Delivery Team with partner and contract management throughout the programme, including coordinating onboarding and Expressions of Interest, drafting and reviewing SLAs, completing due diligence checks, processing supplier forms, coordinating visits and ensuring all documentation and records are kept accurate and up to date

Training, meetings and coordination

• Support the planning and delivery of Summer Jobs training activity, including resource development, event logistics, attendance tracking and maintenance of attendance logs

• Coordinate Summer Jobs meetings, including working group and steering group meetings, supporting agenda preparation, minute taking, action logs and internal follow up

Relationships, communications and resources

• Build and maintain effective working relationships with referral partners, including local authorities and national organisations, to support programme delivery and referral processes

• Support marketing and communications activity by drafting copy for newsletters, emails and programme materials, including pulling together Delivery Partner newsletter content

Experience We're After

• Experience supporting the delivery of programmes or projects

• Experience coordinating the effective operation of project management and/or governance processes

• Experience working with partners or stakeholders, both internally and externally

• Experience coordinating activities, tasks or events and keeping accurate records

• Experience working with data or systems to support programme delivery

• Experience working in a team and managing competing priorities

• Experience with incident management

Why work at UK Youth?

UK Youth is a leading charity that exists to ensure all young people are equipped to thrive and empowered to contribute at every stage of their lives. We have influence as a sector-supporting infrastructure body, a direct delivery partner and a campaigner for social change. As outlined in our 2025 #unlockingyouthwork strategy, we believe youth work is a catalyst for change that young people need now more than ever. We play a unique role in addressing; the lack of investment into the youth sector, the lack of cross-sector understanding of how youth work makes a difference and the limited opportunities to embed effective solutions.

 We are building a movement of change; galvanising likeminded individuals, organisations, government, and businesses from all sectors, to work together and deliver system change for all young people. Together we will create a society that understands, champions, and delivers effective youth.

What we can offer you

We offer a competitive range of benefits, good work/life balance, excellent learning and development opportunities and vibrant organisational culture:

• Flexible/Agile Working

• 27 days annual leave plus bank holidays (pro rata for part time employees)

• Funded training provided in; Safeguarding, GDPR, Information and Cyber Security & Equality & Diversity

• Other training available in support of your personal and professional development

• Pension scheme (currently UK Youth match employee contributions up to 5%)

• Membership of our life insurance scheme which would pay-out up to 4 times your salary

• Employee Assistance Programme to support employees both professionally and personally

• 20% discount off bookings at Avon Tyrrell, our New Forest Outdoor Centre, including camping, lodges and outdoor activities.

• IT equipment provided for the duration of contract

• CycleScheme and TechScheme

How to apply

If you would like to be considered for this fantastic opportunity, please complete an application via our completely anonymised recruitment system provided by Applied which looks to create a fair and unbiased application process for all. Scroll to the top of the page and start your application.

Closing date: Monday 5th January 2026 at 23:59pm (midnight)

Provisional Interview Dates: W/C 12th Januray 2026

As this role involves working in a regulated environment with young people, any offer will be conditional to satisfactory background checks, which include criminal record check and employment reference.

Battersea is in an exciting phase of innovation and transformation as we embark on the second year of our five-year strategy. With increased investment in income generation, which started in 2025, we continue to expand our team to drive the growth necessary to achieve our organisational goals. Our fundraising team bridges the journey of the animals in our care with the wider public, demonstrating how their contributions enable us to support every dog and cat. We now have several new roles within this team to further our mission.

Legacy and In-Memory income is vital for Battersea and gifts left to us in Wills account for over 40% of our total income. We’ve seen significant growth in this area thanks to the sector-leading work of our ambitious team and the success of our wider fundraising programme. It’s therefore an exciting time to join the Legacy and In-Memory fundraising team.

The Legacy and In-Memory Stewardship Officer will help to support and deliver our Legacy and In Memory stewardship programme, working closely with the Senior Stewardship Officer to ensure the smooth and effective management of day-to-day activity, reporting, and stewardship campaigns.

What we can offer you:
In return for your commitment to our cause and to recognise the value of our employees, Battersea offers a range of benefits to support the wellbeing of our employees. These include:

• 28 days of annual leave (plus 8 days paid public holidays) per year.
• Discounted gym memberships and cycle to work schemes.
• Employee Assistance Programme and access to Wellbeing Resources.
• Generous pension contributions - up to 10% employer contribution.
• Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year.
• Annual interest-free season ticket loans.

We are also committed to providing learning and development to our employees. During your time with us, we provide support for your professional and career development, including access to digital and in-person training programmes, leadership and management training, mentoring and much more.

Our hybrid working model:
We operate a 50% onsite hybrid working model, with our office-based staff splitting their time between site based and home working. This enables our office-based staff to balance the benefits of home working with onsite collaboration and maintaining a connection to our cause.

Diversity and inclusion:
We are committed to providing a welcoming and inclusive experience for all staff, volunteers and trustees and those hoping to join us. We operate an anonymised shortlisting process and actively seek to ensure our process is fair and equitable for all.

We understand the value of diverse voices, perspectives, and experiences to help us deliver even more for our dogs and cats, and we welcome applicants from all sections of the community.

As a Disability Confident Committed Employer we will ask about any adjustments you may need at application and/or interview stage, and if you are offered a role with us, we’ll talk to you about any workplace adjustments you may need to help you perform at your best.

More about us:
At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love, expert care and get to know their characters and quirks so we can find them a new home that’s just right for them. Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.

Acceptable use of AI:
At Battersea, we value expertise. We recognise each candidate that applies to us will have a range of expertise they can offer us, so we want to hear about this in your own words. We understand the support that generative artificial intelligence (AI) software can offer but it can also lead to numerous applications presenting as generic and impersonal. This makes it difficult to gain understanding of your unique experience.

To best showcase yourself, we encourage you to write your responses without the assistance of AI. If you require the use of AI software to aid in completing your application, we ask you use the generative responses as a prompt for writing your answers and avoid copying and pasting. You must also ensure the information presented in your application accurately reflects your experience.

Closing date: 18th January 2026
Interview date(s): First round (online): 26th & 27th January 2026. Second round (in person): 3rd February 2026

For full details on the role, please download the recruitment pack.

All applications must be submitted before the closing date advertised. We reserve the right to close the vacancy early if a high volume of applications is received.

Battersea is entering an exciting phase of innovation and transformation as we embark on the first year of our new five-year strategy. With increased investment in income generation starting in 2025, we are expanding our team to drive the growth necessary to achieve our organisational goals. Our fundraising team bridges the journey of the animals in our care with the wider public, demonstrating how their contributions enable us to support every dog and cat. We now have several new roles within this team to further our mission.

This new role will oversee the development and delivery of engaging supporter journeys across a range of channels for Battersea’s Challenge and Public events, as well as our Supporter-Led Fundraising audiences. It will play a pivotal role in maximising event and supporter-led fundraising income, ensuring every supporter has a positive experience and feels inspired to continue supporting Battersea.

What we can offer you:
In return for your commitment to our cause and to recognise the value of our employees, Battersea offers a range of benefits to support the wellbeing of our employees. These include:

• 28 days of annual leave (plus 8 days paid public holidays) per year.
• Discounted gym memberships and cycle to work schemes.
• Employee Assistance Programme and access to Wellbeing Resources.
• Generous pension contributions - up to 10% employer contribution.
• Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year.
• Annual interest-free season ticket loans.

We are also committed to providing learning and development to our employees. During your time with us, we provide support for your professional and career development, including access to digital and in-person training programmes, leadership and management training, mentoring and much more.

Our hybrid working model:
We operate a 50% onsite hybrid working model, with our office-based staff splitting their time between site based and home working. This enables our office-based staff to balance the benefits of home working with onsite collaboration and maintaining a connection to our cause.

Diversity and inclusion:
We are committed to providing a welcoming and inclusive experience for all staff, volunteers and trustees and those hoping to join us. We operate an anonymised shortlisting process and actively seek to ensure our process is fair and equitable for all.

We understand the value of diverse voices, perspectives, and experiences to help us deliver even more for our dogs and cats, and we welcome applicants from all sections of the community.

As a Disability Confident Committed Employer we will ask about any adjustments you may need at application and/or interview stage, and if you are offered a role with us, we’ll talk to you about any workplace adjustments you may need to help you perform at your best. 

More about us:
At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love, expert care and get to know their characters and quirks so we can find them a new home that’s just right for them. Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.

Acceptable use of AI:
At Battersea, we value expertise. We recognise each candidate that applies to us will have a range of expertise they can offer us, so we want to hear about this in your own words. We understand the support that generative artificial intelligence (AI) software can offer but it can also lead to numerous applications presenting as generic and impersonal. This makes it difficult to gain understanding of your unique experience.

To best showcase yourself, we encourage you to write your responses without the assistance of AI. If you require the use of AI software to aid in completing your application, we ask you use the generative responses as a prompt for writing your answers and avoid copying and pasting. You must also ensure the information presented in your application accurately reflects your experience.

Closing date: 11th January 2026
All applications must be submitted before the closing date advertised. We reserve the right to close the vacancy early if a high volume of applications is received.

Interview date(s): To be confirmed

For full details on the role, please download the recruitment pack.

Salary: £33,765 - £37,000 per annum depending on experience.

Hours: Full-time and permanent. 35 hours per week

Place of work: Hybrid with a minimum requirement of 12 in-person days per annum. In addition, there will be a requirement to attend site visits, conferences and events as required.

Join Our Team!

We’re looking for someone to join us on a permanent basis in the New Year to support the delivery of the charity’s research aims in accordance with the research strategy.  This includes our programme of grants, working with networks and partners to drive increased investment in research for people with Crohn’s and Colitis and our work to support increased patient and public involvement in research.

About Us

We're the UK's leading charity for Crohn's Disease and Ulcerative Colitis.  Right now, an estimated 500,000 people in the UK are living with a lifelong disease many people have never heard of and for which there is no known cure. Because of the stigma and misunderstanding surrounding these diseases, thousands of people are suffering in silence. But we’re here to support and champion their cause and our ambitious plans will help to make a real difference.

About You

You’ll have experience of research administration or management at a University, Research Institute or funding organisation and of supporting patient and public involvement in research or as part of quality improvement projects in a UK-wide healthcare context.  You’ll  have proven communication and team-working skills and can evidence your ability to horizon scan and network to keep up to date with research and quality improvement developments. We’re looking for candidates who ideally have experience of working in health/science research environments and a knowledge of project management methodology. A knowledge of the needs of people affected by Crohn’s and Colitis would also be an advantage.

If you like the sound of our role then this could be an opportunity to join a leading charity as we enter the next stage of growth and expansion.

Please see our Recruitment Pack for details of our full Job Description and Person Specification.

Our Location

We are based in Hatfield, Hertfordshire, so we are easily accessible by road and rail. In this role, there is plenty of scope for a hybrid approach working from home,  although there will be times when you will need to be at face-to-face meetings in Hatfield or across the UK. There is a requirement for you to attend a minimum of 12 in person days a year, including two Directorate meetings and the charity’s mandatory ‘All Staff Together’ days which take place four times a year at our offices in Hatfield or a location in London. In addition, there will be a requirement to attend site visits, conferences and events as required.

Benefits

• 25 days’ annual leave plus bank holidays, increasing one day per year up to 30 days
• Salary Sacrifice Pension scheme
• Flexible working options
• Enhanced maternity, adoption and paternity pay
• 24/7 Employee Assistance Programme
• Wellbeing programme
• Interest free loan for season tickets
• Cycle to work scheme
• Free parking and secure bike locks at the Hatfield office
• Training and development financial support and/or study leave
• Performance review and development scheme

We are an inclusive employer and offer equal opportunities to all regardless of an individual’s age, disability, gender identity, marriage or civil partnership status, race, religion or belief, sex and sexual orientation.

We are not a licensed sponsor at this time. Any offer of employment will be made subject to the applicant residing in the UK and a valid right to work in the UK being provided.

We will not be accepting any contact from Recruitment Agencies or Media Sales

Business Development Officer 

Salary: £28,346 – £31,656 (depending on experience) (see below for more details on remuneration)

About Voice 21

Voice 21 is the national oracy education charity. We exist to empower every child to use their voice for success in school and life. Our work transforms learning and life chances through talk by increasing access to a high-quality oracy education for those that need it most. Follow the links to find out more about why oracy is so vital and the impact Voice 21 has.

Your opportunity

Tackle a vital challenge, with great people.  Voice 21 exists to transform children' s learning and life chances through talk and we are aiming to be working with 2,000 schools a year by 2025. To reach this goal we recruit great people and give them real responsibility, training and support.

Output focused culture, with flexible working opportunities. We have an agile and flexible approach – our team can work when and wherever works best to deliver the requirements of their role. For staff working at home, we support them to create a workspace and provide technology that enables them to work effectively.

Real development opportunities. We believe in supporting people to develop the skills they need to be excellent – whether this means funding external training, finding a mentor to support them or giving them the time to learn from others in the organisations through our regular CPD sessions. We also offer paid study leave for team members taking part in formal studies outside of work.

Great benefits. 33 days holiday (inclusive of bank holidays) and additional Christmas closure period. Holiday entitlement increases linked to length of service, 5% employer contribution to pension, interest-free season ticket, cycle and technology loans, employee assistance scheme.

Remuneration. Our pay is a band and spine point approach where there is up to 7 years progression available (depending on starting point).

Your purpose

To support school recruitment by analysing school and trust data, identifying areas of opportunity, and holding early conversations to understand context and check alignment with our membership criteria. You will qualify leads, progress straightforward opportunities, and help ensure schools receive clear information and timely follow-up. Your insight will support targeted campaigns, pipeline planning, and a smooth route into membership.

Who you are

We’re looking for someone who combines thoughtful desk-based research with strong interpersonal skills, and who enjoys turning insight into focused, well-judged outreach. You’ll be confident speaking to schools and trusts, able to understand their context quickly, and comfortable moving from analysis to action.

Your responsibilities

Speaking to schools and trusts 

• Hold early conversations with schools and trusts, using insight as a starting point but leading with curiosity, listening carefully to their situation and getting quickly to the heart of whether there is a good fit.

• Act as a thoughtful first point of contact, helping schools understand Voice 21 and decide whether joining is right for them, rather than pushing them through a process.

• Progress opportunities through the early stages of the pipeline, moving confidently from research to conversation to action.

• Keep pipeline information up to date, recording what matters (context, motivations, concerns, next steps) so schools experience a joined-up and professional journey.

• Nurture early interest by sharing useful information, answering questions clearly, and booking follow-ups at the right moment.

Supporting Business Development through research and segmentation

• Turn data and insight into practical targeting decisions, building named lists of schools and trusts connected through MATs, clusters, Teaching School Hubs or local networks, so outreach is intentional rather than broad.

• Use research to shape how we approach schools, tailoring messaging and timing so conversations feel relevant to their context and priorities.

• Carry out focused desk-based research using school and trust data (GIAS, DfE, FSM/IMD, MAT structures, regional insight) to help us decide where to focus our time and energy.

• Share insight with colleagues, including patterns emerging from both the data and conversations with schools.

• Support events and outreach activity by helping identify who to invite, shaping follow-up, and ensuring learning feeds back into future targeting.

• Take on practical research and follow-up work that enables senior colleagues to focus on larger MATs, strategic partnerships and more complex opportunities.

Your progression 

 
Within 1 month, you’ll have:

• Understood our segmentation logic and data sources, and started to have ideas of how to support this work.

• Begun supporting early outreach with named schools and trusts.

• Held your first qualification calls (supervised and supported).

• Met colleagues across Growth, Programmes, and Events.

Within 3 months, you’ll have:

• Created lists of priority schools and groups based on need and opportunity.

• Shared insights that support targeted campaigns.

• Managed a steady set of early-stage conversations.

• Contributed to event planning and follow-up.

 Within 6 months, you’ll have:

• Helped progress a number of schools through to joining.

• Provided useful insight that shapes where we focus.

• Supported regional or trust-level activity.

• Helped build a warm list of schools not yet ready to join.

From 6 months onwards, we expect you to be:

• Confident working with education data and context.

• Managing the early pipeline smoothly and accurately.

• Sharing patterns and opportunities with colleagues.

• Helping ensure that schools have a clear, positive experience of Voice 21 from first contact.

This job is for you if...

• You are comfortable working with data and spreadsheets.

• You enjoy speaking with external stakeholders, can ask great questions, and understand the impact of their answers.

• You are comfortable learning new systems and working with digital tools like CRMs.

• You can organise information clearly and keep things moving.

• You like spotting patterns and making helpful recommendations.

• You are curious, friendly and motivated by helping schools take part.

• You enjoy both independent work and being part of a small, collaborative team.

Who you’ll work with: 

• As part of our Operations Directorate, you’ll work in the Growth team with our Head of Growth, Marketing Lead, and Senior Business Development Lead.

• You’ll work closely with our Events, Comms, and Programmes teams as well as the wider Ops Directorate.

Where you’ll work: Remote, with potential regional and national travel to visit schools and attend Development Days/meetings, including some overnight stays. 

Terms: Full Time 

Application details 

To apply: 

Please apply with your CV and a short cover letter with the subject line:
“Business Development Officer application.”

Your cover letter should briefly:

1. What do you think are the main challenges of nurturing the sales / business development pipeline within the education sector? (max. 400 words).
    

2. What are the opportunities you foresee for Voice 21 in 2026? What are potential challenges? (max 400 words).

We welcome applications from candidates based anywhere in the UK.

Closing date: Midnight, 11th January 2026.

Interview date: TBC but beginning as soon as suitable candidates are found. 

Start date: ASAP.

Questions: If you have any questions about the role, or would like to discuss it before submitting an application, please contact John Stabler-Wright.

Valuing every voice

Voice 21 believes that every voice should be heard and valued. We are committed to the equal treatment of all current and prospective employees and do not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership.

We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join Voice 21.