Head of media and communications jobs in westminster
The multi award-winning ISM is the dynamic, change making professional membership body for musicians. With a current membership of over 11,000, the ISM is known for its campaigning work as well as its comprehensive services for its musician members.
The ISM is now looking for a talented marketing professional to join the collaborative and creative marketing team at the ISM to drive our marketing activities: in particular recruitment of new members. You will have a good understanding of why professionals join a membership organisation and great analytical skills as well as emotional intelligence and keen attention to detail. You will also work with membership colleagues to promote retention within the membership. You will be able to demonstrate significant effectiveness in your career to date and have at least 5 years’ marketing experience, preferably in a membership organisation or in an arts setting.
You will be joining a professional staff team who are based in Bayswater, London. The role is hybrid but at least 3 days per week will be in the office.
For a full job description for this role and details of how to apply please visit the ISM website.
Closing date is Monday 23rd June. Interviews will take place face-to-face and applications generated by AI will not be considered.
The client requests no contact from agencies or media sales.
Job Title: Supporter Care Officer
Responsible to: Individual Giving Manager
Salary: £28,000 - £32,000
Location: USPG, 5 Trinity Street, London, SE1 1DB
Hours of work: Full time - 35 hours per week
The package also includes
· 8% employer contribution to a pension
· 25 days annual leave, plus bank holidays and additional discretionary leave during Christmas.
· Season Ticket Loan
USPG is the Anglican mission agency that partners churches and communities worldwide
in God’s mission to enliven faith, strengthen relationships, unlock potential and champion
justice.
You can find out more about our work by visiting our website.
The Job
Reporting to the Individual Giving Manager, the Supporter Care Officer role sits within the Communications, Engagement and Fundraising team. USPG is looking for someone with excellent communication skills and enthusiasm to join our small but growing fundraising team. The post holder will be the first port of call for all incoming communications and will work closely with the Individual Giving Manager to ensure that our supporters feel valued. The role is also responsible for maintaining the data and developing supporter care processes.
You
You are highly organised, enthusiastic and flexible with a passion for delivering an excellent supporter experience. The ideal candidate will have experience in customer service, data handling and administration. They will be comfortable working in a fast-paced environment, with a flexible, can-do attitude. The role holder will be used to co-ordinating a varied workload, working in close collaboration with colleagues and delivering to deadlines. They will have excellent IT skills and experience of working with databases.
How to apply
Please complete the application form and equal opportunities form.
If you would like to discuss the role, please feel free to contact Natasha.
Closing Date: 9th June 2025
Interview Dates: Week commencing 16th June 2025
We bring people together from different parts of the global Church in mutually enriching conversation and profound encounters.


London, South-East Coast, East Midlands & East of England
£51,481 per annum
Full-time, 35 hours per week
Permanent contract
Home based role living in any of the regions specified*
Join CSP’s successful Campaigns and Regional Engagement team
We have an exciting opportunity for an experienced communications professional to join our Campaigns and Regional Engagement team. You will assist in raising the profile of physiotherapy throughout London, the South-East Coast, the East Midlands and the East of England, and support our work to influence key stakeholders.
Through the development of effective communications, you will engage and inspire Chartered Society of Physiotherapy (CSP) members to promote the value of physiotherapy in their communities, whilst also building opportunities to increase the profession’s influence with local decision makers. The role also involves substantial input into CSP campaigns and events.
First class communication skills, confidence and self-motivation are essential attributes for this role, along with the ability to work effectively across team boundaries. Educated to degree level, or equivalent, you will also need expertise in at least one, and preferably several, of the following: stakeholder engagement, media and PR, online communications, video production, public affairs, writing for publications and event management.
*You must be able to travel within the regions specified and be willing to undertake some work in the evenings and on weekends. Homeworking is subject to meeting assessment requirements, which includes a minimum broadband speed of 18Mbps and a dedicated space to work from.
For an informal discussion about the role, please contact head office to arrange a discussion with Becca Bryant or Jennie Edmondson.
Why work for the CSP?
The CSP is the professional, educational and trade union body for the UK's 65,000 chartered physiotherapists, physiotherapy students and support workers; and one of the largest representative bodies in healthcare.
At the CSP, our goal is to create a culture characterised by innovation, respect, encouragement, passion and teamwork. We all strive for continuous improvement and to be the best at everything we do. We aspire to work in a way that embodies our values of learning, courage, inclusive and integrity. Our shared values are part of our organisational DNA, reflecting the expectations we have of ourselves and others. They guide what we do and how we do it, to have the greatest impact for our members. Please visit the website for further information.
We offer an excellent benefits package, including 27 days’ annual leave plus bank holidays (pro rata), Christmas office closure between 25 December to 01 January and generous pension scheme with 12% employer contribution.
To enable our employees to balance their individual, family and work-life, we would be happy to discuss flexible working arrangements with shortlisted candidates (subject to business needs).
To apply for the role please click on the ‘Apply online’ tab below and complete the online application form. CVs will not be accepted.
Closing date: 10am, 5 June 2025.
Interview date: 25 June 2025, in person at the CSP London office.
If you require any adjustments during the application stage, please email the Human Resources team at Head Office.
The CSP is committed to equity of opportunity, aiming to provide a working and learning environment free from discrimination. We are taking appropriate steps to create a workforce that reflects the diverse society in which we work and live in. Therefore, we particularly encourage applications from candidates under-represented in the CSP’s workforce, including those from Black, Asian and minority ethnic backgrounds, those with disabilities and LGBTQIA+ people. Please note, all candidates will be expected to actively demonstrate their commitment to Equity, Diversity, and Belonging throughout the application and interview stages. To view our equity, diversity and belonging strategy, please visit the website.
NO AGENCIES
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Dimensions is proud to be one of very few social care organisations that are accredited by the Great Places To Work programme in 2024 – now 6 years in a row!
The newly formed Transformation function in 2024 brought together the Project and Programme management and Change teams. Teams which were either established or grown to support the Target Operating Model, Oracle and Dimensions Online implementation – all critical elements of our Change Programme.
The creation of a Transformation Officer role compliments the existing structure and Transformation future aims and I have attached the structure of the team for you to review.
A fantastic opportunity for someone looking to make a difference in the organisation so if you enjoy a varied and very interactive role with stakeholders then please explore the opportunity.
The Transformation Officer post will become a focal point of support to Transformation leaders, a member of the Change Review Forum and Portfolio Steering Group. Will provide support across the Transformation function in a wide-ranging role. From performing a system administrator role for our portfolio management system (which is yet to be live), preparation and analysis of key outputs for reporting. Through to acting as a bridge between projects/activities and relevant stakeholders, ensuring that our people are engaged, and the business is ready for the project/activity outputs when transitioned to business as usual.
The closing date of this role may close early depending on volume of applications.
About the role - Your main duties will include:
- Carrying out a crucial role in managing, maintaining and supporting the portfolio management system. Performing advanced tasks in the system, providing user support, facilitating workflow improvements.
- Support the delivery of transformation interventions to ensure buy-in and commitment to organisational change and facilitate successful project/activity outcomes.
- Analysing impact on specific groups, working with Change Review Forum and Portfolio Steering Group to schedule optimal slots for delivery.
- Support activity and monitoring, helping to track the effectiveness and success of transformation activities, gaining the data required and updating plans and approaches accordingly.
About you - The successful applicant will have:
- Previous experience of working in a transformation, change or project related role
- Possess strong organisational skills, being able to prioritise workload and meet deadlines
- Experience in the preparation and analysis of key outputs for reporting and presentations
- Able to listen to colleagues and the people we support and demonstrate an understanding of their working requirements
The rewards
- Up to 35 days’ annual leave entitlement (including bank holidays)
- Staff discount shopping scheme ‘Rewarding Dimensions’
- We offer a salary advance scheme where you can access up to 50% of the money you've earned before payday.
- Employee Assistance Programme
- Pension scheme
- Long Service Awards
- Qualification scheme
- Employee recognition scheme 'Inspiring People'
- Discounted health and dental cover
- Life Assurance
- Bike to Work Scheme
- Season Ticket Loan
Apply now
We welcome applications from everyone who has the right to work in the UK, and value diversity in our workforce
As Disability Confident Leaders, we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy - Dimensions has been awarded this symbol by Jobcentre Plus to recognise our commitment towards the employment, retention, training and career development of disabled employees.
As part of our commitment to making reasonable adjustments we can offer support to complete your application.
We now have British Sign Language (BSL) translated videos for all of our recruitment communications.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Our vision is of a world in which our human population lives fairly and sustainably with nature and each other.
Our mission is to address the negative consequences of ever more people using ever more of the planet’s resources and to inspire and engage with others to find, share and promote ways to make our vision a reality as quickly as possible.
You
Are you an experienced Chartered Financial Accountant, with extensive experience working in Financial Operations (FinOps) within international charities? Are you looking for a role that gives you the autonomy to shape and develop the FinOps function, as well as a role within the Senior Leadership Team?
We have just entered a new five-year strategy period and are looking for someone to take a strategic, long-term approach to developing our FinOps capabilities, further developing an increasingly professionalised function. We are a growing organisation and will be further expanding internationally over the strategy period.
If your application is successful, you will form part of the organisation’s Senior Leadership Team, helping Population Matters to continue to build on recent successes and increase its focus on impact.
How we’ll do things
Population Matters is an inclusive and diversity-friendly employer. We value difference, promote equality and challenge discrimination, enhancing our organisational capability. We welcome and encourage applications from people of all backgrounds and do not discriminate on the basis of disability, race, colour, ethnicity, gender, religion, sexual orientation, age and all other categories protected by law.
If you require any adjustments to make the process more accessible, or to arrange an informal conversation about the role, please contact our switchboard.
Please apply by sending a CV (no more than two A4 pages) and covering letter (no more than two A4 pages), addressing the Job Description and, in particular, the Person Specification.
We will use blind recruitment practices to minimise unconscious bias.
The deadline for applications is midday on 6th June. We will hold first interviews on the 12th June remotely, with Joshua Hill, Chief Research & Operations Officer, and Sho Nair, Director of Fundraising & Engagement. We will hold second interviews on the afternoon of the 17th June, in person, with Joshua Hill and Amy Jankiewicz, Chief Executive.
Hours: 35 hours per week, Monday to Friday
Salary: Starting at £55-62,000, negotiable within this range
Contract: Permanent
Working Pattern: We promote and encourage flexible working all types, in line with our flexible working policy
Location: Home-based in the UK, with occasional travel and access to our London office space. We are afraid that we can not accept international applicants for this role.
Benefits: 25 days’ annual leave pa; additional three days’ closure over Christmas; employer pension contribution 6-8%, employee matching contribution min 2%; Employee Assistance Programme; we fund and encourage CPD.
Thank you for your interest in Population Matters.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Disasters Emergency Committee (DEC) is a unique and dynamic membership organisation which comprises 15 of the UK’s leading humanitarian agencies.
The DEC launches appeals when there is a humanitarian emergency of such magnitude to warrant a national UK response, with most DEC funds being raised over an intensive two-week period following a disaster. DEC fundraising appeals benefit from the combined expertise of our member agencies, resulting in wide-reaching appeals across high-profile TV, radio, and an increasing number of digital channels.
Reporting to the Head of Public Fundraising, the Direct Marketing Manager (Acquisition) is responsible for delivering key direct marketing activities during appeals for major disasters or emergencies. You will work with key suppliers and agencies to implement the offline marketing campaign (e.g. press, outdoor, DRTV and direct mail), and the Public Fundraising team to utilise a large database of supporters for communication by email, SMS, and direct mail. You will identify new fundraising channels and ideas for increasing the impact of income generation.
As Direct Marketing Manager (Acquisition), you will:
- Contribute to and develop DEC direct marketing strategies
- Implement the direct marketing strategies during each appeal with income maximisation and supporter acquisition as the key focus
- Manage the capturing and analysis of results to ensure channel optimisation between appeals
- Lead the benchmarking process of DEC Member Agency fundraising performance
- Line manage one Direct Marketing Officer
Person specification:
- Strong direct marketing experience with a focus on high volume donor acquisition, with technical marketing expertise across a range of direct marketing channels and demonstrable knowledge of offline marketing techniques in press, outdoor, direct mail and telephone
- A proven track record of developing effective digital and direct marketing strategies, which resulted in significant growth of income
- A key driver for success in this role is the ability to work under extreme pressure during appeals and to very tight deadlines
- Experience of managing complex budgets and proven ability to manage a complex operational plan within very short timeframes and within budget
- Ideally, you will have experience of working in the international humanitarian aid sector
PLEASE NOTE: This is a hybrid working role, where there is a compulsory 2-week office attendance during an appeal (meals provided). Therefore, this role is suitable for those living within a commutable distance to DEC's Angel, London office.
Employee benefits include:
- Annual leave starts at 25 days plus bank holidays, rising after 3 & 5 years service
- Employer pension contribution of 8%, post probation
- Health Cash Plan
- Life insurance (3 x annual salary)
- Enhanced sick pay - currently 4 weeks full pay, 4 weeks half pay [increases with length of service] to a maximum of 12 weeks full pay, 12 weeks half pay
- Enhanced maternity leave - currently 18 weeks at full pay
In the first instance, please submit a copy of your latest CV. It is NOT necessary to submit a cover letter - support with formal application will be provided to suitable applicants, including cover letter guidance.
Expert recruitment for fundraisers and charities.
Overview
We’re looking for an experienced and talented Digital Communications Manager to take ownership of our digital communications channels and join us in our work to build a society that helps everyone stay healthier for longer.
We’ve introduced a new organisation structure to support our long-term ambition, and digital is a key part of this. From making sure we’re reaching our audiences and delivering an exceptional user experience, to ensuring we are telling our stories in a way that gets noticed and starts conversations.
You will be joining the corporate communications team, focusing on the Guy’s and St Thomas’ Foundation brand. This is our overarching brand which focuses on sharing the work of our endowment, our governance, and acts as our employer brand. In particular, you will be sharing how we use our assets for health through the work of the endowment.
You’ll be our in-house expert for all things digital and custodian of our website, social media, and email communications.
This means you’ll care deeply about creating and maintaining exceptional user centred digital experiences and communications and thrive when working highly collaboratively with a multidisciplinary team of colleagues to use digital to meet the needs of our audience and achieve our organisational goals.
Key relationships include the Corporate Communications Director and as well as Head of Corporate Communications, wider Corporate Communications team, endowment team, and other stakeholders. You’ll also manage relationships and projects with external develoers and service providers.
About us
At Guy’s & St Thomas’ Foundation, our mission is clear – to build the foundations of a healthier society.
As part of our team, you will work alongside talented people from a mix of personal and professional backgrounds. We are a Living Wage employer and support flexible working, part-time roles and job shares. Though our ambitions are serious, this is a friendly place to work with lots of opportunities to meet and socialise with colleagues. We believe there is immense power in diversity and aim to recruit and nurture talent who think and act differently.
There is more information about working with us on our website, where you can read about:
• how we approach recruitment
• our team, culture and values
• the benefits of working with us
• and our approach to diversity, equity & inclusion, health & wellbeing, and learning & development
The team
You’ll work with colleagues across Guy’s & St Thomas’ Foundation.
Key relationships include: Head of Corporate Communications, Corporate Communications Director, Content Producer, Communications Lead – Endowment. Wider corporate communications team colleagues.
Wider relationships will include Digital colleagues embedded in our Impact on Urban Health & Charities teams., and the management of external service providers.
Key Responsibilities
- Act as lead for our website, social media channels and any future digital products for the Foundation brand, overseeing the day to day management of these channels and ensuring a pipeline of engaging content that supports communications objectives.
- Take a UX approach to content planning and channel management. Design, test and optimise targeted user journeys across all our channels.
- Take ownership for developing content for our Digital channels, including copy, images, gifs, and other formats of content. At times working alone, or collaborating with the corporate communications team.
- Work highly collaboratively with content and communications colleagues to ensure that our channels support the publication and promotion of our relevant and engaging content.
- Work closely with the corporate communications team, and advise on digital marketing strategy to make sure our website and content are discoverable by our audiences and engaged with, including managing our SEO and paid advertising campaigns via agency partners.
- Develop our measurement and reporting framework, making sure that data and actionable insights are captured and shared with teams to inform day to day decision making ensuring we’re driven by results.
- Drive forward an innovative approach to how we use digital to test and learn new approaches based on data and insight and knowledge of best practice.
Skills, Knowledge and Expertise
Skills & Experience
- Ownership of digital products including websites and channels, including day to day management of social media channels, preferably within a non-profit context.
- Day to day content production and planning of content for channels including website and social media.
- Capability to lead and run digital projects and campaigns with successful reach and impact.
- An audience centred, innovative and creative approach to presenting content across digital channels.
- Experience in developing targeted user journeys to meet strategic objective and user needs.
- Managing relationships with digital agencies and internal stakeholders.
- Experience of Digital Marketing and developing an email newsletter product.
- Expertise with the full spectrum of digital marketing and user experience, including search engine optimisation, paid digital advertising campaigns, conversion rate optimisation, user research and content design.
Knowledge and Qualifications
- An interest in issues around health equity and corporate communications.
- A deep understanding of digital platforms and infrastructure including content management systems, social media scheduling platforms, data visualisation platforms, and email service providers.
- A strong understanding of analytics, including Google Analytics, Google Search Console, social media analytics (e.g. Sprout), Hotjar, or similar analytics platforms.
- A strong understanding of content governance policies, content strategy and content design theory and practice.
- A strong understanding of user centred design and UX principles.
- A commitment to and understanding of web accessibility and readability.
- A thorough understanding of current data protection legislation
Abilities and Attributes
- Passionate about what digital enables for our work across the Foundation and able to bring an enthusiastic, innovative and pragmatic approach to it.
- Driven by insights, data and results.
- Excellent written and verbal communications skills.
- Excellent ability to understand and frame problems in order to determine effective and practical solutions.
- Ability to build great relationships with stakeholders to help them achieve their objectives.
- Comfortable working at pace, managing multiple projects and delivering operational work.
- Engaged with the latest digital developments and trends within the charity / health sector and happy to share learning and insight with colleagues.
- Committed to continuous improvement and living our values.
Benefits
- Up to 12% employer pension contributions
- Annual personal development budget
- Annual health and wellbeing personal allowance
- Enhanced maternity, paternity, and parental leave pay accessible without length of service requirements.
- Health and wellbeing programme that offers optional free yearly health check-ups.
- Support for healthy eating via fruit bowls and onsite lunch facilities.
- Agile working, flexible hours, and supportive IT kit.
- Shower facilities and bike lock area.
- Generous annual leave (27 days + bank holidays)
- Subsidies for glasses
- Employee Assistance Programme
The client requests no contact from agencies or media sales.
Background:
The Bomb Factory Art Foundation is a charitable arts organisation with a mission to support emerging and established artists through exhibitions, residencies, and studio provision. With galleries across five sites in London, The Bomb Factory is known for its community-focused, artist-led programming that champions experimentation and accessibility. 2025 marks the Bomb Factory’s 10th anniversary — a milestone that underscores its long-term impact, evolution, and resilience in a volatile art landscape. The Bomb Factory creates space for public access to contemporary art without barriers. Our commitment to fostering inclusivity and accessibility in the art world drives our extensive learning and participation programme, tailored to enriching local communities and schools.
The charity is now seeking its first Development Manager to play a pivotal role within this small but ambitious organisation to support with its celebratory anniversary event and longer-term goals. The event will be ambitious, fun, a spectacle to inspire and create a sense of community. The aim is for the event to act as a springboard to a structured fundraising programme, increased public engagement and reputation-building efforts to keep the Bomb Factory’s doors open for the next ten years.
The role has potential to scale with the charity and would suit someone who is experienced and hands-on with development, a team player, willing and confident to contribute to decision-making and shape fundraising strategy.
Job title: Development Manager
Reporting to: Strategy Manager and regular liaison with Director, Head of Operations, Trustees
Hours: 3 days (21 hours) a week flexible between the hours of 9am and 6pm - to be agreed with the Manager
Length: 6 month contract (immediate start) with potential to be made permanent on a 2-day a week basis
Location: The role can be worked on a hybrid basis, with an office currently based in the Bomb Factory Holborn building. Applicants must be able to come to the London office at least one day per week
Salary: £35,000 FTE per annum (prorated for part time)
Job purpose
To plan and project manage the charity’s 10 year anniversary celebratory event to be delivered in October 2025 and to kick start the charity's fundraising prospects.
Specific responsibilities:
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Alongside the wider creative team, plan and project manage the 10 year anniversary celebratory event to be delivered in October 2025
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Contribute to strategic communications of telling our story and articulating the case for support
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With support from the team and building working relationships with Trustees and other key stakeholders, identify and cultivate supporter prospects for the event and future fundraising opportunities
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Lead on sponsorship and partnership opportunities for the event
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Set the charity up for success with systems and processes to underpin prospect cultivation
Responsibilities following the event, with potential to extend the contract:
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Building on the case for support - lead the research and design and initiate implementation of a fundraising strategy suitable for the charity
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Advise on and embed good practice around fundraising
Requirements
Essential:
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Significant experience of initiating and delivering impactful events
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Strong organisational skills including budgeting
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A self-starter, able to work in a small and dynamic organisation
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Be an active participant in the world of art and culture, accustomed to networking with a range of stakeholders
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Proven experience of developing and putting into practice fundraising strategies in a similar role, working with individual donors, partnerships, trusts & foundations or public funders
Desirable:
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A strategic thinker who can support the team to develop and communicate the Bomb Factory’s evolving role as a key organisation within the London arts ecosystem
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Confident in communicating through all types of media
Applicants must have the right to work in the UK.
The client requests no contact from agencies or media sales.
Location: Home based, with some travel to London and across UK
Direct Report: Reports to Head of Campaigns
Background: Research, policy, analysis, statistics
Remuneration: £30,000 - £40,000 with 5% employer’s pension and 25 days holiday
Start date: July 2025
Term: Full time (part-time may be considered), permanent position with 3 month probation period
We are River Action
At River Action, we’re on a mission to rescue Britain’s rivers from the devastating impact of agricultural, sewage, and industrial pollution. As a small but fast-moving organisation, we take bold action. We support grassroots movements, mobilise public opinion, influence government policy, and drive industry change to stop pollution at its source.
We’re looking for driven individuals who share our love for rivers and bring a creative, collaborative, and bold approach to campaigning blending sharp strategy with positively disruptive tactics that inspire real action.
If you want to be part of a movement making waves for cleaner, healthier rivers, we’d love to have you on board!
Who we are looking for
Are you passionate about using data to drive real change? Do you have the skills to turn complex information into compelling evidence that influences media, politics, legal action and public opinion? If so, we want you on our team.
We’re looking for a strategic, analytical and self-motivated individual who shares our passion for protecting rivers. You’ll play a key role in researching, analysing, and interpreting data and research to strengthen our campaigns, communications, and political advocacy work.
The ideal candidate will have:
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A sharp analytical mindset with strong research skills to uncover trends and opportunities for meaningful change.
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Excellent numerical and data interpretation skills, with the ability to translate complex information into clear, impactful messaging.
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Intelligent insight, with the ability to spot patterns in data to identify the evidence we need to inform powerful campaign strategies.
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A professional yet tenacious approach, confidently holding decision-makers and polluters accountable while working diplomatically to drive progress.
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The ability to proactively engage with and obtain information from others in academia, research, investigative journalism, industry, communities, government and activist groups.
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The energy, creativity and strategic thinking to help amplify our impact.
If you thrive in a fast-paced, high-impact environment and want to be at the forefront of environmental policy and advocacy, we’d love to hear from you!
What you’ll be doing
As a Campaigns Analyst, you’ll play a crucial role in shaping River Action’s fight for cleaner rivers by transforming complex data and information into compelling narratives that influence public opinion, media coverage, political advocacy, and legal action.
Reporting to the Head of Campaigns, you’ll be at the heart of our evidence-based approach. You’ll be analysing government and industry data, uncovering insights, and equipping our team with the intelligence needed to challenge polluters, hold regulators accountable, and push for policy reform.
Like a detective, you will be the person we rely on to seek out and identify the smoking gun - as well as to meticulously build out the pieces of the jigsaw - that demonstrates the malpractice, illegal behaviour or mismanagement of a water company, a factory farm or a failed regulator.
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Monitor government regulators and industry updates, tracking regulatory programmes, announcements, data, reports and other information.
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Develop and lead proactive data collection efforts including by making Freedom of Information (FOI) and Environmental Information Regulation (EIR) requests to inform and support campaigns, legal actions, investigations and communications.
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Plan, execute and report public opinion polls to gather insights that strengthen campaign messaging.
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Analyse and interpret complex data to uncover key insights that drive impactful campaigns and communications.
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Map and assess major campaign factors, including pollution sources, supply chains, regulatory frameworks and industry compliance.
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Investigate polluters, evaluating their legal obligations, governance structures, sustainability claims, environmental performance, finances and resource allocations.
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Investigate government regulators including the Environment Agency, Natural Resources Wales and Ofwat, analysing the performance of their monitoring, reporting and law enforcement duties.
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Maintain and update internal databases and fact sheets with the latest intelligence.
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Develop an in depth understanding of UK policy and legal frameworks relating to the regulation of rivers, and ensure colleagues are kept up to date with changes.
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Contribute towards River Action policy and advocacy work, ensuring our positions are underpinned by evidence and data.
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Ensure all River Action initiatives are evidence-based, current, and well-informed, and support colleagues requiring data and evidence for handling media opportunities.
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Research and propose solutions to environmental challenges, including technological advancements, regulatory changes, and financial incentives.
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Present research findings in clear, accessible reports that highlight environmental challenges and potential solutions.
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Produce compelling, data-driven reports and surveys for external publication, ensuring high engagement and impact.
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Collaborate with communications teams to translate complex data into visually engaging content for traditional and digital media.
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Provide accurate and up-to-date intelligence to strengthen campaign communications.
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Build partnerships with analysts, researchers, universities, think tanks, and third-sector organisations to collaborate on research and data-sharing initiatives.
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Manage relationships with external contractors, including researchers, polling firms, and academics, as needed.
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Support fundraising efforts by providing key data and insights for campaign and fundraising teams.
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Ensure all team members are well-briefed on the latest data and intelligence when engaging externally.
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Stay informed on advocacy, policy developments, and key relationships to strengthen research and analysis strategies.
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Contribute to shaping River Action’s position and key messaging to keep them fresh and relevant.
General
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Follow all charity policies.
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Actively participate as part of the team.
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Help to promote a positive, healthy and happy work environment and team culture.
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Attend and contribute to regular meetings.
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Work in accordance with the Data Protection Act.
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Be responsible for the health and safety of yourself and others at work.
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Undertake any other duties as reasonably required.
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Keep up-to-date with input from colleagues on related research, activities and policies.
As a small and agile team, we value flexibility. While these are the core responsibilities, staff may be asked to take on additional tasks as needed. If any task becomes a regular duty, the job description will be updated in consultation with the employee.
We are committed to equality of opportunity for all staff and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.
River Action is committed to safeguarding and promoting the welfare of young and vulnerable people and expects all members of staff to share this commitment.
Location
You will work from home with some travel to meetings across the UK.
How to Apply
To apply, please submit to jobs at riveractionuk dot com with the subject ‘Campaigns Analysist’:
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your CV (max 2 pages),
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a cover letter (max 2 pages) explaining why you want to work for River Action and how your skills and experience meet the requirements of the role, and
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a written submission (2 pages) - see attached documen
Only applications including all three documents will be accepted. Please provide your documents in pdf format.
Application process
Applications will be reviewed on a rolling basis until 23:59 on Wednesday May 28th 2025.
Should your application be selected during sift, the next stage will involve a panel interview. You may also be invited to attend a second interview.
Initial interviews will be held w/c June 2nd via Zoom, with a view to second interviews being held again by Zoom on the morning of June 17th or 18th.
Please indicate in your covering letter or in a covering email your availability for an interview during these weeks.
If you have any questions about the role or your application, please contact us on jobs at riveractionuk dot com
.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Disasters Emergency Committee (DEC) is a unique and dynamic membership organisation which comprises 15 of the UK’s leading humanitarian agencies.
The DEC launches appeals when there is a humanitarian emergency of such magnitude to warrant a national UK response, with most DEC funds being raised over an intensive two-week period following a disaster. DEC fundraising appeals benefit from the combined expertise of our member agencies, resulting in wide-reaching appeals across high-profile TV, radio, and an increasing number of digital channels.
Reporting to the Head of Public Fundraising, the Direct Marketing Manager (Retention) is responsible for shaping and delivering new and existing supporter journeys for DEC individual, community and legacy donors, and leading a programme of improvement across all major contact points between the DEC and the public.
As Direct Marketing Manager (Retention), you will:
- Contribute to and develop DEC direct marketing strategies, including the refreshing, implementation and analysis of DEC’s segmentation, in order to maximise future income and continually improve the retention of individual supporters for future emergency appeals
- Lead on the production of retention and reporting back materials for individual and community supporters
- Manage the development and maintenance of specific supporter journeys
- Develop and oversee the materials and supporter positioning for a light-touch and mainly reactive legacy marketing programme for the DEC
Person specification:
- Strong direct marketing experience with a focus on high volume donor retention, with demonstrable knowledge of donor motivations, managing donor relationships, and direct marketing techniques such as direct mail, email, SMS and SMS content management systems
- A proven track record of developing effective digital and direct marketing strategies, which resulted in significant growth of income and retention of a charity’s individual supporters
- A key driver for success in this role is the ability to work under extreme pressure during appeals and to very tight deadlines
- Experience of managing complex budgets and proven ability to manage a complex operational plan within very short timeframes and within budget
- Ideally you will have experience of working in the international humanitarian aid sector
PLEASE NOTE: This is a hybrid working role, where there is a compulsory 2-week office attendance during an appeal (meals provided). Therefore, this role is suitable for those living within a commutable distance to DEC's Angel, London office.
Employee benefits include:
- Annual leave starts at 25 days plus bank holidays, rising after 3 & 5 years service
- Employer pension contribution of 8%, post probation
- Health Cash Plan
- Life insurance (3 x annual salary)
- Enhanced sick pay - currently 4 weeks full pay, 4 weeks half pay [increases with length of service] to a maximum of 12 weeks full pay, 12 weeks half pay
- Enhanced maternity leave - currently 18 weeks at full pay
In the first instance, please submit a copy of your latest CV. It is NOT necessary to submit a cover letter - support with formal application will be provided to suitable applicants, including cover letter guidance.
Expert recruitment for fundraisers and charities.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
GARDEN COURT CHAMBERS LIMITED
Events Manager: JOB DESCRIPTION
Reporting to: Head of Communications & Marketing (HCM)
We are inviting applications for an Events Manager to join Garden Court Chambers. This is a full time permanent role.
Purpose of the role
Garden Court Chambers hosts a range of events including roundtables, webinars, hybrid, and in-person panel discussions. We bring together legal professionals, policy specialists, NGOs, community groups, and activists for legal training, thought-leadership and networking.
At least three times a week, we host 40-50 people for in-person events, 15-20 for roundtables, and several hundred for webinars. We also host parties throughout the year for around 150+ guests.
In this role, you will plan deliver and host each event; support the Head of Communications and Marketing with event programming; and work with barrister colleagues who convene each event to agree all event specifications.
Working as part of the friendly and professional Communications and Marketing team, the events you produce will amplify the vital work our barristers undertake to fight injustice, defend human rights, and uphold the rule of law.
About you
- Committed to delivering consistently excellent customer service - great front of house and highly organised and methodical behind the scenes.
- Experienced in dealing with the day-to-day challenges of high-volume event planning, delivery, and hosting.
- Confident at managing technology required for large webinars and hybrid events.
- A can-do attitude, calm under pressure, flexible, and a great team player.
Core duties
- Event planning and delivery: book rooms and catering; liaise with speakers and diarise; coordinate webinar access for guests and speakers; collate and format PowerPoints; manage event recording and webinar platform (Zoom); process bookings and manage invitations; and coordinate with facilities, security, and reception.
- Event hosting duties (supported by Events Assistant): greet guests and welcome speakers; manage cloak rooms, event signage, and catering; set up and clear rooms; and trouble shoot and support the needs of guests and speakers.
- Support the Head of Communications and Marketing with event programming.
- Work pro-actively with members of Chambers (barristers) to ensure that requirements for their events are clearly recorded, and that events are delivered to specification.
- Support the Communications and Marketing Manager with digital communications to promote events.
- Support the Head of Communications and Marketing with event budgeting.
- Create and manage invitation lists using CRM software and support the production and delivery of well-targeted and high-quality email marketing.
- Assist with other administrative tasks for the marketing team.
- Line manage junior members of the team, as required.
- Feed into reports to measure the reach and impact of Garden Court marketing activities.
Skills and experience
- Proven experience in planning, delivering, and hosting in person, hybrid, and online events (ideally all three).
- Good working knowledge of Zoom (or similar), PowerPoint, Excel (all essential), and Campaign Monitor / MailChimp (desirable).
- Experience of working with CRM systems and email marketing tools (desirable)
- Experience of working in fast-paced environments and managing competing priorities.
- Experience of collaborating with and hosting high-value clients and senior professionals.
- Knowledge of the law is not essential, but a commitment to Garden Court’s values is a must.
Personal qualities
- A passion for excellent customer service and teamwork
- A commitment to delivering work of consistently high quality
- Ability to work under own initiative
- Takes ownership for delivery across all aspects of events
- Pays close attention to - and cares about – the details
- Can approach work flexibly, with a positive, can-do attitude
- Highly organised and calm under pressure
- Capable of multi-tasking and meeting tight deadlines.
- Resourceful with the ability to work independently.
About Garden Court Chambers
Garden Court Chambers is a number one ranked barristers’ chambers advising solicitors, members of the public and organisations across the UK and around the world.
We are committed to fighting injustice, defending human rights and upholding the rule of law. We help many clients use the law to advance social justice and equality. Garden Court has a proud history of winning ground-breaking cases of constitutional importance. Our legal challenges have overturned great injustices in many landmark decisions. Equally, our barristers fight hard for clients in countless cases that don’t hit the headlines, but are nonetheless vital for defending the rights of those we represent.
Garden Court is the largest chambers in London and the second largest in the UK with over 200 barristers. Our main areas of law are civil liberties and human rights, criminal defence, community care law, family law, inquests and Public Inquiries, immigration and asylum law and social housing law. We have over 45K followers on social media across nine social media feeds.
Salary, Benefits and Terms and Conditions:
- This positions attracts a salary of £35,000
- Hours: 9.00-17.30 or 09:30-18:00 Monday-Friday
- Willingness to work flexibly to ensure that events are covered (this includes occasional evenings, for which time off is given).
- Three days in our central London office and two days working remotely (after three month of employment)
- Holidays: 25 days per annum pro rata (excluding bank holidays but including three days between Christmas and New Year) with additional day leave after every two years of employment, up to 30 days.
- Additional leave for birthday
- Free fruit twice a week
- Interest-free loan for travel card (after probation)
- Pension, including a 5% employer's contribution after six months, and income-protection scheme
- The successful applicant will be required to sign an undertaking of confidentiality
Closing Date and Applications:
The closing date for applications is 4 pm on Monday 9 June 2025.
To apply, please send Cover Letter, max 2 pages, and CV
Do you want to help inform how the UK understands and debates carbon dioxide removal (CDR) in the context of the net zero transition, including the role that land use and nature can play? Do you enjoy making complex issues easier to understand for a wide audience, including journalists, decision-makers and the public?
The Energy and Climate Intelligence Unit (ECIU) is a non-profit organisation that supports informed debate on energy and climate change issues in the UK. We provide independent analysis and accessible briefings to the media and other stakeholders to improve understanding of climate-related topics and contribute to evidence-based discussions. Our work covers a range of issues including land use, transport, the power sector, and heating and buildings, with a focus on the UK but with international work too.
This role involves tracking and responding to media, political, and policy debates on CDR, focusing initially on land-based removals and expanding to engineered removals. You will highlight trade-offs, counter misinformation, and support fact-based future debates.
Working closely with our Head of Land and Head of Analysis, you will contribute new analysis, monitor the debate, and help develop communications outputs. This is a unique opportunity to play a role in how the UK engages with one of the most complex and fast-evolving areas of climate policy.
Benefits:
- Generous Annual Leave: 30 days annual leave.
- Hybrid Working Model: Benefit from the flexibility of remote work combined with in-person collaboration.
- Monthly Team Days: Connect and collaborate with colleagues during regular team building events.
- Healthshield Healthcare Scheme: Access essential health and wellness support, including optical, dental, and physiotherapy coverage.
- Salary Sacrifice Pension Contributions: We match employee pension contributions up to 5%.
- Fora office amenities:
- An on-site gym with wellness classes.
- A rooftop terrace with stunning views of London, including The Shard.
- Fully stocked kitchens with complimentary tea, coffee, and snacks.
- Comfortable breakout areas, a reading room, and private phone booths.
- Secure bike storage and shower facilities.
Role and Responsibilities
·Analyse land use, nature-based solutions, and CDR using various sources and data; present findings clearly in reports, briefings, press releases, and social media content.
·Monitor and analyse emerging political and media debate around CDR and nature-based solutions, including misinformation.
·Provide fast turnaround analysis of breaking developments, synthesising findings into accessible and impactful outputs for media and other stakeholders.
·Stay updated on climate and energy policy, particularly CDR, land use, and related political and media narratives.
·Support strategic planning around key moments, identifying risks and opportunities to support well informed discussion and responsible coverage of these topics.
·Collaborate with colleagues across programmes to develop joined up, multi-channel communications outputs
·Develop and maintain a network of stakeholders in the land use, CDR, climate, media and policy communities.
·Brief journalists on CDR issues and our findings, and, where appropriate, act as a media spokesperson for ECIU.
·Contribute to ECIU’s newsletter, website, and other outward facing materials.
·Other duties as assigned.
Skills and Experience
Essential
·Analysis
oStrong analytical background.
oAn academic background in environmental science or related areas (preferably at a Masters or PhD level).
oAbility to quickly analyse data and summarise key insights in accessible, engaging formats.
oSkilled in conducting quantitative analysis, including familiarity with key data sources relating to CDR and the ability to develop new analysis projects to answer relevant questions.
oAbility to design and deliver new analysis projects relevant to carbon dioxide removal (CDR), land use and net zero.
oSkilled in using data to support communications and build compelling, evidence-based outputs.
·Knowledge and Context
oGood understanding of UK climate policy and the net zero transition.
oFamiliarity with the role of CDR and nature-based solutions in climate strategy.
oAwareness of key trade-offs, uncertainties, and areas of public and political debate around CDR.
oAppreciation of the broader political and economic context, including the roles of government, industry and civil society.
·Communication and Networks
oStrong written and verbal communication skills with the ability to convey complex ideas in clear, concise language for a range of audiences.
oAwareness of evolving discussions in media and Parliament relating to climate and carbon removal.
oExperience developing outputs or commentary that align with public and parliamentary discourse.
oSkilled in building and maintaining productive, trust-based relationships with stakeholders including journalists, policymakers, academics and NGOs.
oExperience in journalism, public affairs or communications, particularly on technical or high-profile topics.
oComfortable working in a fast-paced environment, responding to emerging stories or shifting political developments.
Desirable
- 3-5 years’ experience working in the energy, climate or nature sectors.
- Familiarity with government datasets or other key sources relevant to net zero and CDR.
- Experience briefing stakeholders, such as journalists or MPs.
- Understanding of the UK media, particularly its reporting on climate and climate change.
Applications must include a supporting statement to be considered.
The supporting statement should cover:
• Experience in media and informing public debate on specific issues.
• Examples of translating complex content for non-expert audiences.
• Knowledge of the UK’s decarbonisation pathway, including land use and carbon dioxide removal debates.
• Experience in analysis for policy or media contexts.
• Independent content development and stakeholder engagement, prioritising tasks in fast-paced settings.
• Interest in the role and the contribution to ECIU’s mission.
We are happy to consider any reasonable adjustments that candidates may need during the recruitment process.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
MSI UK's Digital, Marketing and Comms team at MSI UK is expanding, and we’re looking for a Digital Marketing Officer to support us in enhancing our digital presence.
This is a unique opportunity to use your digital marketing skills for good – delivering impactful activity that supports people to access NHS-funded abortion, contraception and vasectomy services (and feel informed every step of the way)!
Location: Hybrid (expectation to travel for team days/as business requires)
⌚ Contract Type: Permanent, 35 hours per week
Salary:
- Starting from £30,321.51 - £33,505.27 for base locations outside of London, dependant on experience and location
- Starting from £33,505.27 - £36,689.03 for base locations inside of London, dependent on experience and location
What will you get up to?
Support on all digital marketing workstreams, including SEO, PPC and content marketing
Work with the wider team on engaging and SEO-optimised website content to support people accessing care with MSI UK
Manage our online clinic listings – keeping them up-to-date and engaging
Help build MSI UK’s digital presence, reaching people who are looking for reproductive healthcare services (or just interested in learning more about reproductive rights!)
Plus, you’ll be a brand guardian, ensuring the look and feel of our digital campaigns and content is consistent with the MSI Reproductive Choices global brand, while still relevant to the local (UK-based) audience.
We're looking for someone with experience in digital marketing roles, a strong knowledge of key SEO, PPC and content marketing principles and tools, and skills in creating content strategically designed for digital audiences.
If this sounds like you – and you’re looking to apply your skills and experience in the reproductive healthcare/rights space – we'd love to hear from you!
We have been providing NHS-funded and private abortion and vasectomy care through our network of local clinics across England for over 40 years.





The client requests no contact from agencies or media sales.
About Us
We now have over 50 schools educating more than 40,000 young people across London and Essex, and employ over 5,000 staff across our academies and head office. With the majority of our academies located in areas of high socioeconomic disadvantage, a high-quality education is key to the futures of the pupils we serve.
As a provider of employment and education, we value the diversity of our staff and students, and all our staff are equally valued and respected. We are committed to providing a fair, equitable and mutually supportive learning and working environment for our students and staff.
Our work will impact many generations to come, and our staff come from all backgrounds and walks of life, coming together to inspire young minds. We promote an inclusive culture that embraces the valuable and enriching contribution that all of our community make. We continue to be proactive in uplifting and supporting all voices at Harris. Together, we are creating a future where every child has the chance to achieve their ambitions.
To discover more about our culture, ethos and what it is like to work here, visit the page.
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Summary
At Harris Federation, our mission is simple: to close the educational gap between young people from disadvantaged backgrounds and their peers. We see Harris Federation as a system disrupter – whose purpose is to make life fairer for children in and around London. Our focus is to take on the most challenging schools and turn them into exceptional places of learning where everyone – staff and students – thrives.
A brand new opportunity has arisen for an experienced recruitment marketer to join our head office People Services function. Working as part of the wider Talent Acquisition Team, you will be the recruitment marketing specialist supporting efforts in employer branding, job marketing and creating content to help attract and recruit the best talent for Harris Federation.
This post offers great growth potential and would suit a creative individual who can work both strategically while also being hands on to create highly engaging, innovative and impactful marketing campaigns.
We are looking for a talented and creative individual who is passionate about marketing, and communications, and who has a genuine interest to work in the Education sector. This is a fantastic opportunity to see the direct impact of how effective marketing and recruitment advertising can play a key role in the continued success of our academies.
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Main Areas of Responsibility
As the Recruitment Marketing Coordinator, you will play a key role in attracting top talent to one of the leading education trusts in the UK. Working within our friendly Talent Acquisition Team, you will manage our careers website, creative copy writing for our blog and recruitment marketing campaigns and curate engaging content that showcases our people and culture which helps showcase our employer value proposition across various digital channels. Your responsibilities will include:
- Ensure the best possible employee and candidate experience which aligns to our values, polices and procedures and talent strategy.
- Write and curate engaging and informative content for the careers website (case studies, interviews and insights) to showcase our people, culture and employer value proposition.
- Use exceptional writing and storytelling skills to produce regular short and long form blog posts that reinforces employer messaging, brand voice, and tone
- Build strong and trusted relationships with leadership teams in academies to help develop and deploy more local recruitment marketing within the local community and networks.
- Ensure messaging, brand voice, and tone are maintained and consistent across all channels.
- Manage a cross-platform engagement plan that includes a high-quality content calendar.
- Own and advance internal employee advocacy initiatives and provide relevant posts for our advocates to promote.
- Support academies with social media content production and management to build their brand on LinkedIn.
- Build persuasive, evidence-based cases for marketing activity across new and existing channel.
For a full job description, please download the Job Pack.
Qualifications & Experience
This post offers autonomy, freedom to innovate and the chance to support recruitment from early career talent all the way through to executive leadership and management.
We would like to hear from you if you:
- Have experience working in a similar role demonstrating a very good understanding of marketing and employer brand
- Have exceptional writing and editing skills, with an ability to adapt content to different styles and tones
- Have experience in content marketing, with a strong copywriting portfolio
- Have a proven track record in delivering high-performing high-value campaigns
- Have experience with organic and paid campaigns
- Are proficient in website/SEO tools such as Google Analytics
- Have previous experience using editing software such as, Adobe Premiere Pro, Photoshop and/or similar
- Are up to date with the latest trends and best practices in CRM, digital marketing across paid, earned and owned channels.
- Are a creative thinker with the capacity to create engaging campaigns
- Are open to working in an AI-driven environment and improving processes
- Have an innovative mindset and approach to tackling problems
For a full job person specification, please download the Job Pack.
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Rewards & Benefits
At Harris Federation, we’re committed to investing in both your professional success and in you as an individual. Not only will you have the opportunity to shape the growth of thousands of education professionals, but you will also enjoy an exceptional range of benefits designed to support your wellbeing, career development and work-life balance. You will also have access to a variety of benefits, support programmes and initiatives including:
- Annual performance and loyalty bonus
- Local Government Pension Scheme with generous employer contribution
- 26 days' annual leave (inclusive of our Christmas Eve closure day) plus bank holidays, rising to 27 days after 2 years' service, or equivalent for staff on term time contracts
- Harris Wellbeing Cash Plan including cover for routine and specialist healthcare
- Employee Assistance Programme for free and confidential advice
- Cycle to work salary sacrifice scheme
- Wide range of shopping, leisure, and travel discounts
- 20% off at Tapi Carpets, exclusive to Harris employees
- Interest-free ICT and season ticket loans
For most non-teaching staff based at our Head Office in East Croydon, we also offer lifestyle friendly working arrangements including flexible start and end times, and hybrid working with two days from home and three days on site.
Safeguarding Notice
The Harris Federation and all our academies are committed to ensuring the highest levels of safeguarding and promoting the welfare of children and young people, and we expect all our staff and volunteers to share this commitment. All offers of employment are subject to an enhanced Disclosure and Barring Service (DBS) check, references, an online search, and where applicable, a prohibition from teaching check will be completed.
Equal Opportunities
The Harris Federation is an equal opportunities employer and welcomes applications from all suitably qualified candidates. We value the diversity of our staff and students, and everyone at the Harris Federation is equally valued and respected. We aim to be an inclusive employer that reflects the communities we serve. We are committed to providing a fair, equitable and mutually supportive learning and working environment.
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Next Steps
If you would like to discuss the opportunity further, or if you have any questions, please contact us via email to arrange a conversation.
Before applying please ensure you download the job pack from our careers website, this will help with completing your application. Please note that we only accept applications submitted online before the closing date.
When applying, you will have the option to import your CV or use a LinkedIn profile which will auto populate the online application.
A reminder to check your junk mail for our email communications and add us to your safe senders list to ensure all future email communication is received.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Title: Community Engagement Officer
Location: Remote with frequent travel (must be UK-based)
Reporting To: Advice and Support Lead
Hours: Full-time
Salary: £26,000 - £28,000
Contract Type: Permanent
About Us
Metabolic Support UK (MSUK) are the leading organisation for Inherited Metabolic Disorders (IMDs), supporting thousands of people worldwide through providing individual support, building communities, and continually advocating for and empowering those living with IMDs.
We are a small but mighty team providing individual support, advice and connection to the over 40,000 living with an IMD in the UK and more across the world. We have a strong interest in rare disease policy and campaign for the rights of our rare disease community for better healthcare services, access to treatment and to be able to live well everyday.
Role Overview
MSUK are seeking a passionate and proactive Community Engagement Officer to strengthen and grow our patient and family community. There are over 1500 IMDs and many of our community use social media, other patient groups and in-person events to connect and learn. This role is central to how we engage with the people we support — through social media, community groups, events, and collaborative partnerships. You’ll be the bridge between our charity and the people we serve, helping to build a supportive, inclusive, and informed community.
Key Responsibilities
Engagement & Social Media
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Manage and monitor all online patient communities responding to community messages and comments with empathy and timeliness
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Moderate relevant support online community groups, ensuring they are safe, active, and welcoming spaces
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Identify themes and areas of interest to advocate internally for MSUK response to meeting community need
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Signpost our Individual Support service, identify and flag individual enquiries to the Individual Support Lead
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Working with our Campaign & Comms Lead, grow the charity’s presence across social media platforms (e.g., Facebook, Instagram, LinkedIn, X, TikTok)
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Develop content that resonates with patients, families, and supporters, amplifying community stories and voices
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Build and manage our lived experience co-production group ‘Metabolic Advisory Council’
Community Insight & Advocacy
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Functioning as the ‘internal expert’ on IMD communities for all MSUK team members
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Using our Contact Record Management system to log and manage community database to provide timely, relevant insight to team members when required
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Work with Head of Insight & Advocacy to engage and support communities in relation to timelines for insight work
Events & Campaigns
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Plan, organise, and execute online and in-person community events (support groups, awareness days, family meetups, annual conference)
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Collaborate with the team to deliver campaigns around awareness, fundraising, and education
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Work with Virtual Support Assistant to coordinate speakers, logistics, communications, and follow-ups for all events with
Relationship & Partnership Management
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Build and maintain relationships with other patient advocacy groups, charities, and health organisations
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Represent the charity at external events, meetings, and forums relevant to the rare disease space
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Seek opportunities for collaboration, knowledge sharing, and joint initiatives
Community Fundraising
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Work with Fundraising lead on community support for individual and events fundraising including event research, donor journey support and online promotion
Person Specification
Essential
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Experience managing online communities and/or social media platforms in a professional or volunteer capacity
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Excellent written and verbal communication skills
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Strong organisational skills and event planning experience
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Empathetic and sensitive to the lived experiences of patients and carers
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Ability to work independently, from home, and as part of a small, dynamic team
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Confident, keen to travel and enjoys in-person events and networking
Desirable
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Personal or professional experience within the rare disease, health, or charity sectors
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Experience managing partnerships or external relationships
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Familiarity with tools such as Canva, Mailchimp, Eventbrite, or similar
What We Offer
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A supportive and flexible working environment.
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Opportunities for personal and professional growth.
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The chance to make a tangible impact in the lives of people affected by rare diseases.