Head of member support jobs in Bristol, city of bristol

Funders In Good is looking for a Programme Officer to join our programmes team and help deliver initiatives that support and grow social ventures.

Funders In Good provides capacity-building support, including training, diagnostics, tailored grants, and strategic support, to help social ventures enhance their growth and impact. By 2035, our goal is to help build 10 best-in-class community organisations serving Islam and Muslims in the UK. We back ventures and leaders who are contributing to our vision of a society in which commitment to God is flourishing.

As a Programme Officer, you will work closely with the existing team to develop and deliver high-quality interventions. You will support key areas of work within our programme framework, contribute to the delivery of ongoing projects, and assist in other important areas of the organisation, such as our Funder Community and core operations.

We are looking for an organised, experienced, and confident Programme Officer who is committed to our vision.

To apply for the role, please submit your CV and prepare a supporting statement (maximum 200 words per question), answering the following questions:

1. What resonates with you about Funders In Good’s God-centred mission and long-term approach?

2. How you would plan, deliver, and evaluate a cohort-based capacity-building programme.

3. How you would handle a disengaged venture leader while managing competing programme priorities.

Please read the Job Description for full details or to arrange an informal chat with the team.

Context:
Kinship provides direct support to, raises awareness of and campaigns for the rights of kinship carers across the UK. Kinship carers are navigating complex family relationships, trauma, poverty, discrimination. The children that they care for have frequently experienced abuse or are at risk of harm. Safeguarding concerns can be disclosed by kinship carers at all contact points with Kinship. 

Safeguarding children and adults at risk of abuse or neglect is a collective responsibility and requires a safeguarding approach that is aligned to statutory frameworks, is professional, consistent, trauma-informed and proportionate to level of risk.

The designated safeguarding officer holds organisational responsibility for Kinship’s safeguarding framework and actions. The role works collaboratively with a team including a Safeguarding Trustee and a group of Deputy Designated Safeguarding Leads drawn from key service areas across the charity.

The role provides expertise, professional guidance and clear direction across the organisation, supporting staff and volunteers to make sound safeguarding decisions within a framework.

Purpose of the role:
The Designated Safeguarding Manager works closely with all teams across Kinship to embed proactive, person-centred, and partnership-driven safeguarding practice to protect children and adults at risk of harm.

The role provides professional oversight to Deputy Designated Safeguarding Leads through individual and group reflective practice and supports high-quality and defensible safeguarding decision-making. The role drives contextual safeguarding approaches, promote professional curiosity, continual professional development and ensures safeguarding responses are informed by lived experience and the realities of kinship care.

At Kinship safeguarding concerns come from risks of harm to adults and children often with risks of harm to multiple people in the same family context.

This requires careful, trauma-informed decision-making and support for staff responding to complex safeguarding situations.

How the role works:
Reporting to the Head of Programmes, the Designated Safeguarding Manager holds responsibility for safeguarding practice across the organisation and provides expert oversight and organisational assurance ensuring safeguarding is embedded consistently, proportionately and in line with best practice.

This role will require flexibility for occasional travel in England and Wales.

Key responsibilities:

Organisational safeguarding accountability and assurance

• Act as Kinship’s Designated Safeguarding Officer, holding organisational authority for safeguarding decision-making and escalation.
• Hold organisational accountability for safeguarding practice, ensuring responsibilities are well defined, understood and embedded across the organisation.
• Maintain and assure a robust safeguarding framework, including defined roles, escalation routes, decision-making thresholds and accountability arrangements and balance safeguarding rigour with compassion and proportionality.
• Provide safeguarding oversight and assurance during service development, mobilisation and organisational change to ensure risks are identified, assessed and mitigated.

Trauma-informed safeguarding practice and oversight

• Embed trauma-informed safeguarding practice, ensuring all decisions, interventions, and organisational processes:
  • Recognise the impact of past and ongoing trauma on children, kinship carers, and families.
  • Prioritise emotional and psychological safety while balancing protection, autonomy, and empowerment.
  • Integrate trauma-awareness into risk assessments, safety planning, case management, policies, and service design.
• Support staff through reflective supervision, guidance, and training to respond effectively.
• Provide professional oversight and reflective practice support to Deputy Designated Safeguarding Leads.
• Provide expert safeguarding advice and consultation to staff and managers, supporting the assessment of concerns, threshold decisions, appropriate escalation, and proportionate, trauma-informed decision-making.
• Quality-assure safeguarding practice and decision-making to ensure actions are proportionate, person-centred, trauma-informed, and defensible.
• Maintain appropriate oversight of safeguarding records, risk assessments, and safety planning.

 Policy, compliance and organisational assurance

• Develop, review and maintain safeguarding policies, procedures and guidance in line with legislation, statutory guidance and Charity Commission expectations.
• Ensure safeguarding systems, processes and recording arrangements are robust, accessible and consistently applied.
• Provide regular safeguarding assurance, analysis and learning reports to senior leadership and the Board of Trustees.

Culture, capability and continuous improvement

• Embed trauma-informed, contextual and culturally responsive safeguarding practice across the organisation.
• Promote professional curiosity and reflective practice, supporting staff to exercise sound professional judgement and avoid overly procedural responses.
• Design and deliver safeguarding training and guidance for staff and volunteers, building organisational capability and confidence.
• Lead learning reviews following safeguarding incidents or near misses, ensuring learning informs service and practice improvement.

Equity, inclusion and anti-racist safeguarding

• Ensure safeguarding practice actively considers how race, ethnicity, racism and intersecting inequalities shape risk, vulnerability and access to support.
• Support teams to identify and challenge bias and assumptions through reflective practice, supervision and learning.
• Embed equity, inclusion and anti-racist principles within safeguarding frameworks, policies, training and quality assurance processes.

Partnership working and external accountability

• Work collaboratively with statutory partners and external agencies to support effective safeguarding responses.
• Represent Kinship in multi-agency safeguarding forums, reviews or regulatory engagement as required.

Experience (Essential)

• Significant experience in adult and child safeguarding practice, including oversight of complex, high-risk, and multi-agency safeguarding situations.
• Experience providing professional oversight, reflective supervision, and structured learning support to safeguarding practitioners or leads, without direct line management responsibility.
• Experience embedding contextual safeguarding approaches and promoting professional curiosity in decision-making.
• Experience of working confidently with complexity, challenging constructively and supporting teams to do the right thing in difficult situations.
• Experience developing, reviewing, and embedding safeguarding policies, procedures, training, and learning frameworks.
• Substantial experience working with dispersed or multi-disciplinary teams, supporting wellbeing, professional development, and reflective practice.
• Experience working in voluntary sector, community-based, or service delivery organisations, particularly where safeguarding concerns arise through multiple routes.

Knowledge (Essential)

• Strong working knowledge of adult and child safeguarding legislation, statutory guidance, and recognised safeguarding frameworks, with the ability to apply them proportionately in practice.
• Up-to-date knowledge of children’s and adult social care systems.
• Understanding of trauma-informed, strengths-based practice in work with adults, children, and families.
• Awareness of how racism, inequality, and structural disadvantage can increase risk and shape safeguarding experiences, particularly for Black and minoritised communities.
• Understanding of organisational safeguarding governance, including accountability, assurance, escalation, and risk management.
• Knowledge of safeguarding responsibilities within the voluntary and community sector, including Charity Commission expectations, trustee duties, and regulatory requirements

Skills and abilities (Essential)

• Strong professional judgement, with confidence in making and defending complex safeguarding decisions.
• Calm, credible, and reflective approach in ambiguous or high-pressure situations.
• Ability to support and challenge colleagues constructively through reflective discussion, learning, and coaching rather than directive management.
• Clear, compassionate, and adaptable communicator, able to translate safeguarding complexity for diverse audiences, including operational and service delivery teams.
• Highly organised, able to manage multiple safeguarding priorities while maintaining attention to detail.
• Ability to work collaboratively across wide-ranging professional teams and external partners.
• Values-led, with a demonstrable commitment to equity, inclusion, anti-racist practice, and culturally responsive safeguarding.

Qualifications (Essential)

• Relevant professional qualification (e.g. social work, health, or related field), or equivalent professional experience.
• Evidence of ongoing professional development in safeguarding children and adults.
• Permission to work in the UK.

Attributes and general characteristics (Essential)

• Commitment to the values, aims, and objectives of Kinship.
• Respectful, empathetic approach to working with individuals from diverse backgrounds.
• Flexible and willing to travel across England as required.
• Excellent written and spoken English.

Desirable

• Lived experience of kinship care.
• Experience using Salesforce, Asana, Notion, and/or general AI tools for case management, project management, or documentation.
• Experience in innovation and continuous improvement within safeguarding practice or organisational culture.

How to apply:
Please apply for the role of Designated Safeguarding Manager by sending a tailored CV and responding to these 5 questions below in the online application process. Please read the guidance notes in the job pack. 

Closing date is 9am on Mon 2 March, with a first interview (30 mins online) that week and a second interview in person on Tues 10 March 2026. 

For all questions, please provide a maximum of 250 words per answer.

1.Alignment with Kinship: Why do you want to work for Kinship, and why does this Safeguarding Manager (Designated Safeguarding Lead) role matter to you at this point in your career?  Please refer to Kinship’s work and services in your answer, and explain what specifically about this role you are drawn to. 

2.Trauma informed practice: Describe a specific example where you have led or overseen a safeguarding concern using a trauma-informed approach.

3. Contextual safeguarding and professional curiosity: Tell us about a time you applied contextual safeguarding or professional curiosity to a situation where the initial concern did not tell the full story. What did you notice, what questions did you ask, and how did this change the safeguarding response? 

4. Reflective practice and supporting others: Give an example of how you have supported others to improve safeguarding decision-making through reflective practice (for example group reflection or one-to-one discussion). What was the issue and what changed? 

5. Equity, racism and safeguarding: Describe a situation where race, ethnicity or structural inequality affected safeguarding risk or decision-making. How did you recognise this and what did you do to ensure a fair and proportionate response? 

What we offer you:

• Flexible working - we understand how important it is to balance family and work life.
• ​30 days annual leave, plus bank holidays (1 April to 31 March) pro rata (3 to be taken at Christmas shutdown)
• Employee Assistance Programme (24/7 confidential advice line and counselling)
• Charity Worker Discounts. 

About the Programmes Officer role:
This is your chance to sit at the heart of a pioneering national programme that could reshape how kinship families are supported across England.

As Programmes Officer, you’ll be part of the operational engine behind a complex, high-profile feasibility Randomised Controlled Trial (RCT) – keeping delivery tight, evidence strong and nothing falling through the cracks. If you thrive on pace, precision and being the person who quietly makes big things happen, this might be the role for you. 

Kinship is undertaking a major feasibility RCT of Kinship Connected, a Kinship Navigator Programmes.

This is a complex, multi-partner programme involving funders, independent evaluators, local authorities, internal delivery teams and kinship carers with lived experience.

The Programmes Officer plays a critical role in ensuring the programme runs smoothly day to day. This is a technically demanding, detail-heavy role requiring excellent administration, strong initiative and the ability to anticipate what is needed next.

The Programmes Officer works closely and day-to-day with the Mobilisation and Delivery Project Manager and is a key part of the core delivery spine of the Kinship Navigator feasibility RCT.

The role provides structured operational, administrative and coordination support that enables the Mobilisation and Delivery Project Manager to maintain oversight of timelines, risks, dependencies and delivery quality.

This role requires someone who is comfortable working at pace, highly responsive to direction, and able to anticipate what the Mobilisation and Delivery Project Manager will need next in order to keep the programme running smoothly and evidence-ready.

Please note - we are looking for people who can start immediately ideally. This is due to the nature of the mobilisation and delivery timescales. 

Purpose of the role:
To support the Mobilisation and Delivery Project Manager in mobilising and delivering the Kinship Navigator feasibility RCT through exceptional administration, proactive coordination and anticipatory problem-solving.

You will act as a trusted operational support, ensuring systems, data, documentation and local engagement activity are accurate, well organised and up to date, allowing the Mobilisation and Delivery Project Manager to focus on delivery oversight, risk management and external accountability.

Key responsibilities:

Programme delivery and coordination

• Support mobilisation activities across all workstreams, ensuring actions, documentation and timelines are tracked and followed up.
• Maintain delivery plans, action logs and trackers using Asana.
• Support coordination of onboarding activities with local authorities and internal teams.
• Ensure all operational documents are version-controlled, accessible and kept up to date.
• Flag emerging issues, risks or capacity pressures early, with clear evidence.
  

Local authority engagement and ecosystem mapping

• Coordinate local engagement activity across participating local authorities, including planning, logistics and follow-up for local events.
• Map each local authority’s kinship care ecosystem, including statutory services, voluntary and community organisations, referral pathways and gaps in provision.
• Maintain accurate, up-to-date local authority profiles and ecosystem maps.
• Ensure local intelligence is captured consistently and stored accessibly using agreed systems (e.g. Notion).

Outreach and local marketing support

• Support outreach and engagement activity by helping develop programme-specific marketing and engagement materials, working with the Marketing and Communications team to ensure alignment with Kinship’s brand and messaging.
• Adapt and manage local collateral for each participating local authority, ensuring materials are accurate, up to date and easy to use.
• Maintain clear version control and accessible storage of outreach materials, incorporating feedback from local partners where appropriate.
• Use Canva, Padlet and other agreed tools to adapt and produce local materials for events, Communities of Practice and local authority engagement.

Communities of Practice support

• Provide operational support to the Head of Programmes in coordinating Communities of Practice in each participating local authority.
• Support scheduling, logistics, materials and follow-up actions.
• Capture learning, actions and insights clearly and consistently.
• Support translation of local learning into insight for programme improvement and future scale-up.
  

Administrative excellence and anticipation

• Deliver a consistently high standard of administration across the programme.
• Maintain clear, structured and accurate records across all systems.
• Anticipate upcoming needs, deadlines and risks, taking initiative to address them early.
• Proactively prepare information, materials and updates without needing to be prompted.
• Act as a reliable operational anchor, ensuring nothing falls through the cracks.
• Anticipate the information, updates and preparation the Mobilisation and Delivery Project Manager will need to manage delivery effectively.
  

Data, systems and technical delivery

• Maintain accurate and timely data entry across Salesforce and related systems.
• Support data quality checks and evaluator requirements.
• Use Asana, Salesforce, Notion and Canva confidently and fluently.
• Support documentation, manualisation and knowledge management.
• Ensure systems are used consistently and to a high technical standard.

Coordination, reporting and communications

• Coordinate meetings, agendas, notes and follow-up actions.
• Support preparation of dashboards, updates and reports.
• Ensure information is shared clearly, accurately and on time.

How to apply:
Please apply for the role of Programmes Officer by sending a tailored CV and responding to these 4 questions below in the online application process. Please read the guidance notes in the job pack. 

Closing date is 9.30am on Weds 4 March, with interview in person on Tues 10 March 2026. 

1. Alignment to Kinship and the role: Why do you want to work for Kinship? And what can you bring to this role (think about the job specification)  

2. Programme coordination and administration: Tell us about a time you supported the delivery of a complex programme or project. What were your specific responsibilities, and how did you keep work organised and on track?  

3. Initiative: Describe a time when you spotted a potential issue, gap or risk before it became a problem. What did you notice, what action did you take, and what was the outcome? 

4. Digital systems and learning new tools: Give an example of a time you had to learn a new digital system or tool quickly to support delivery. What was the context, how did you learn it, and how did you use it in practice? 

What we offer you:

• Flexible working - we understand how important it is to balance family and work life.
• ​30 days annual leave, plus bank holidays (1 April to 31 March) pro rata (3 to be taken at Christmas shutdown)
• Employee Assistance Programme (24/7 confidential advice line and counselling)
• Charity Worker Discounts. 

Head of Communications

Location: Home-based in the UK, within 90 minutes travel of Central London, with national and international travel

Contract: 2 years, part-time (3 days per week)

Reporting to: Director of Operations and Finance

Salary: £65,000 per annum (pro‑rated for 21 hours per week)

Additional benefits: 25 days annual leave pro-rated plus public holidays (annual leave increasing by 1 extra day for every year’s service up to 30 days total), life assurance and access to an employee assistance programme.

About WeProtect Global Alliance

 Who we are

WeProtect Global Alliance is a global movement dedicated to ending the sexual exploitation and abuse of children online. We bring together governments, the private sector, civil society, and international organisations to create a safer digital world where every child can thrive.

Our Alliance connects over 300 members from across the globe, uniting diverse expertise and resources to protect children from harm, no matter where they are.

WeProtect Global Alliance is supported by a small, high-performing Secretariat of remote working staff based in the UK/Ireland and is overseen by an influential Global Policy Board drawn from our membership.

Our vision

A digital world free of child sexual exploitation and abuse

Our mission

To work together to build, engage and support a diverse, child-centred global network with the commitment, knowledge and skills to tackle technology-facilitated child sexual abuse and exploitation.

What we do

We focus on driving policy change, fostering international collaboration, and promoting cutting-edge research to combat online child abuse.

Through shared data, insights, and best practices, we empower our members to develop more effective solutions and inspire a coordinated global response.

With a steadfast commitment to child safety, WeProtect Global Alliance stands as a catalyst for change, advocating for a world in which technology empowers and protects children, not endangers them.

Together, we’re creating lasting impact and building a future where every child is safe online.

More information on who we are and what we do can be found on our website.

Job description

Key responsibilities

Strategic communications leadership

· Acting as the brand guardian, oversee the development, implementation and evaluation of high-quality strategic communications, branding and media strategies aligned with WeProtect Global Alliance’s organisational objectives.

· Embed a global communications lens across the Alliance’s work, proactively identifying opportunities to amplify impact and reach priority audiences.

· Provide expert advice on positioning, proactive and reactive communications, and reputational management to shape the Alliance’s approach.

· Ensure communications is embedded in actions plans and lead on monitoring, evaluation and insight.

External communications & media

· Ensure strong visibility and consistent branding across all communications channels, reinforcing WeProtect Global Alliance’s role as a leading global voice on online child sexual exploitation and abuse.

· Increasing WeProtect Global Alliance’s visibility in regions and sectors, increasing global brand recognition and audiences across digital channels.

· Lead media engagement to achieve national and international coverage, including oversight of press materials, high-impact communications outputs, high profile event speeches and statements.

· Oversee the development and delivery of high-quality content across the website, social media and other digital platforms including hands on support as required.

Member engagement & participation

· Oversee communications functions, including engagement strategies, communications channels and digital platforms.

· Work with the Head of Members to ensure communications with members to inspire, encourage and facilitate active participation in the Alliance and enable them to share learning, tell their stories and collaborate effectively.

Organisational strengthening & risk management

· Provide strategic communications and engagement support to cross-team projects, events and public-facing activity.

· Manage organisational risk related to communications and engagement, including oversight of crisis communications planning.

· Ensure compliance with communications-related obligations, including copyright, licensing and data protection requirements.

Senior management responsibilities

· Line-manage and support staff and consultants as required, fostering high performance, wellbeing and professional development.

· Act as a budget holder, ensuring compliance with organisational financial policies and delegated authorities.

· Represent WeProtect Global Alliance externally at meetings, events, forums and conferences as appropriate.

· Contribute to the development of funding proposals, donor communications and reporting, working collaboratively with colleagues.

Expectations

Senior Management Team (SMT)

As a member of  SMT, you will also have a pivotal role to play in supporting and improving the organisations effectiveness as we implement the WeProtect Global Alliance new strategy, operating model and ways of working to ensure we remain effective, responsive and relevant in an increasingly polarized political landscape as we enter the fourth industrial revolution.

Cross-Functional Operational Collaboration

Contribute to WPGA operational processes and systems, working collaboratively with colleagues to deliver cross-functional projects that strengthen the reach and impact of the Secretariat.

Building an inclusive culture

Play a proactive role in ensuring equity, diversity and inclusion (EDI) is embedded in everything we do.

Embrace diversity and recognise different perspectives within collaborative working to create a more impactful and effective organisation.

Commit to ensuring all employees are treated fairly and equitably at work, feel like they belong and promote equality in physical and mental health for all.

Other

· To attend and contribute to meetings, training and other events as required.

· To actively participate in our supervision and appraisal process.

· To ensure that all responsibilities and activities within this post are delivered in accordance with WeProtect Global Alliance core values and relevant corporate, organisational, financial and compliance policies.

· To travel to meetings which may require the need to work unsociable hours, for example attending evening or weekend meetings.

· To adhere to relevant legal and statutory requirements including the Data Protection Act and the Health and Safety at Work Act.

· To use WeProtect Global Alliance resources responsibly.

As a global, multi-sector alliance, ensuring equity, diversity and inclusion (EDI) is embedded in everything we do is a critical priority. We embrace diversity and understand that being an inclusive organisation, recognising different perspectives, will enable us to be impactful and effective. We are committed to ensuring all our employees are treated fairly and equitably at work and promoting equality in physical and mental health for all.

Person specification

Essential criteria

Experience

· Extensive professional experience in a comparable senior-level communications, engagement or leadership role.

· Demonstrated success leading strategic communication functions.

· Proven experience managing staff and supporting high-performing teams.

· Significant experience in project and budget management.

Skills

· Expert written and verbal communication skills, including the ability to simplify complex issues and convey powerful messages to decision-makers.

· Strong strategic thinking, problem-solving and decision-making capability.

· Excellent organisational and project management skills.

Knowledge

· Strong understanding of strategic communications, media relations and reputation management.

· Very good knowledge of website and backend management.

· Understanding of data protection, copyright and information governance in a communications context.

Other

· Right to work in the UK.

· Willingness and ability to travel nationally and internationally.

· Commitment to equity, diversity and inclusion.

Desirable criteria

· Experience working for or with a membership organisation.

· Knowledge of child rights, child protection, online harms or related policy areas.

· Experience managing geographically dispersed or remote teams.

· Fluency in languages other than English.

Diversity, inclusion and equity

 We are committed to building a diverse and inclusive organisation. We actively welcome applications from people of all backgrounds, including those of different ages, genders, ethnicities, sexual orientations, abilities and lived experiences. We particularly encourage applications from individuals who are part of communities that are under-represented in our sector, including Black, Asian and other ethnic minorities, disabled people and LGBTQ+ individuals.

Safeguarding and values

As a child-focused organisation, we have a strong commitment to child safeguarding and rigorous procedures. The successful candidate will be required to provide two referees and to undergo a criminal record check.

All staff are expected to act at all times in a manner consistent with our values and in compliance with our policies and procedures, including our Safeguarding Policy and Code of Conduct.

Our values are:

Empowerment – collaboration, innovation, challenge

Accountability – responsibility, delivery, safeguarding

Respect – honesty, feedback, inclusion

As education quality assurance service officer, you will be responsible for the day-to-day administration, coordination, and continuous improvement of World Physiotherapy’s education quality assurance services, including programme accreditation and CPD recognition.

You will be one of the key points of contact for World Physiotherapy education quality assurance services including physiotherapist entry level programme accreditation and continuing professional development (CPD) recognition. The position is instrumental in assisting the smooth running of World Physiotherapy education quality assurance services and supporting the work of the Head of membership, education and development, and other staff working on the education portfolio.

You will use your experience, initiative, confidence, project and organisational skills to support effective implementation of the education quality assurance services. You will support and coordinate activities and administrative tasks for the full review cycle. These include managing inquiries, processing applications, distributing materials to reviewers, organising site visits, supporting the review and reporting process, preparing documentation for committee approval, and communication with applicants about the results of the review. This will require close liaison with staff, member organisations, reviewers, board/committee members, and external stakeholders.

You will enjoy working for a growing, values-driven organisation where you can use your skills to support both day‑to‑day operations and strategic projects working at all levels in the organisation and with key stakeholders.

You thrive in a dynamic, international team where you can implement systems and processes that support effective and efficient operations, and you are confident bringing forward ideas to strengthen the service. We undertake a range of educational and quality assurance activities, and we are looking for someone who is very familiar and confident with Microsoft 365, Salesforce, and Zoom meetings.

Duties and key responsibilities

Education quality assurance service administration

• Act as a primary point of contact for all inquiries related to education quality assurance services including physiotherapist entry level programme accreditation and CPD recognition services.
• Manage the full application process, including intake, tracking, communication with applicants, assigning reviewers, and ensuring all required documentation is complete.
• Manage the annual reporting process
• Coordinate the distribution of applications and supporting materials to reviewers, ensuring timelines and procedures are followed.
• Organise and support site visits, including scheduling, logistics, documentation, and communication with applicants and reviewers.
• Support reviewers throughout the evaluation process, including preparing materials, responding to questions, and ensuring adherence to governance requirements.
• Provide administrative support to reviewers in preparation of documentation for internal and committee consideration.
• Organise accreditation committee meetings.
• Prepare materials for committee approval and minutes of the committee meetings, ensuring accuracy, completeness, and adherence to organisational standards.
• Communicate to applicants the final outcome of the quality assurance process and issue certificates
• Maintain accurate records, files, and data related to all quality assurance activities.
• Work with Head of membership, education and development to carry out activity analysis and assess ways to improve and scale up quality assurance services.
• Contribute to continuous improvement of quality assurance processes, tools, and resources.
• Support recruitment and training of reviewers

Operational support

Manage the accreditation application and review process in the CRM (Salesforce) and CPD recognition in CEU Locker (platform currently used for the service).

Manage the data base of reviewers (eg declaration of interest, updated contact information).

Provide technical and logistical support across all education quality assurance operations for any physical or digital meetings.

Work with relevant staff to ensure that activities are set up on Teamwork® or other project management software and support their ongoing management.

Support communications activities:

• ensuring that lists of accredited programmes and approved CPD are up to date
• providing information to promote uptake of quality assurance services
• editing and formatting education quality assurance documents for house style

Liaise with different stakeholders including member organisations, regions, specialty groups and networks if necessary and as required by the Head of membership, education and development and other staff.

Maintain office systems and procedures, including data management and reporting.

Promote the image of World Physiotherapy in all activities and contribute to the overall development of the organisation undertaking any reasonable duties, as required and agreed, to support the work of World Physiotherapy.

Person specification

The education quality assurance service officer must have experience in supporting quality assurance management and administration. They must be highly organised, self-motivated and able to demonstrate initiative in managing complex and competing demands from different sources.

It is expected that the individual will have a relevant degree, or equivalent professional experience in quality assurance, education administration, project coordination, or related field. Experience of working with senior staff, academics and boards/committees is essential. Experience working with reviewers, review boards or academic/quality assurance processes is an asset.

The individual must have a legal right to work in the UK.

Attributes

The position requires:

• advanced computer literacy skills and competency with Salesforce, Word, Excel, Outlook PowerPoint, SharePoint, and Zoom
• strong communication skills in a cross-cultural/professional environment
• the ability to manage multiple tasks and deadlines with attention to detail
• the initiative to identify new ways in which the skills of the Education quality assurance officer can bring added value and efficiency to the organisation
• cultural awareness and sensitivity
• proficiency with digital workflow tools and document management systems
• tact and discretion for dealing with confidential information

It is expected that the person appointed will have:

• a minimum of 3 years in a relevant work environment
• demonstrable ability to organise and prioritise own workload effectively
• meeting and travel planning experience
• experience with Salesforce
• experience gained working remotely with small teams and individuals across time zones internationally

It is expected that the person appointed will be:

• personable and approachable
• efficient and well organised
• diplomatic
• collaborative and team orientated
• culturally aware and sensitive to diverse needs

It would be helpful if the person appointed had:

• understanding of the physiotherapy profession
• ability to speak French or Spanish or another language

Only candidates invited for interview will be contacted

Nb: This piece of recruitment is rolling and may close at any time.

In recent years OTR has seen a significant increase in demand for our youth mental health services and we now reach over 17,000 young people each year. We are seeking a Head of Finance to oversee our (circa) £3m annual budget and to ensure that our finance operation is efficient and effective. This role will lead OTR’s finance function and, as well as having responsibility for day-to-day financial processes, will be a key member of the organisation’s senior leadership team (SLT). The role will involve providing financial insight to the SLT and Board of Trustees to improve understanding and inform strategic decision making. Examples of this will include analysing the financial performance of different activities of the organisation and preparing budget and forecast information. 

We are looking for an individual with demonstrable experience in a finance management role which includes a strategic focus, preferably in the voluntary sector. The successful candidate will be a flexible and meticulous individual who is able to present complex information to a range of audiences. Equally important is a strong personal interest in and commitment to the mental health and wellbeing of young people.

To find out more about the role please download the job pack. If you would like an informal chat about the role, please email the main contact as listed in the job pack

To apply for this role click the 'Apply now' button

We welcome applications from all sections of the community and are committed to developing a team that reflects the diversity of the people we work with

Safeguarding:

OTR is committed to safeguarding and promoting the welfare of children and young people. We expect all staff, trustees, and volunteers to share this commitment.

As part of our Safer Recruitment practices, all roles involving contact with young people will be subject to robust pre-employment checks, including references, a full employment history, and an enhanced Disclosure and Barring Service (DBS) check. Where applicable, overseas criminal record checks will also be required.

We are dedicated to creating a culture of vigilance, transparency, and accountability. Our safeguarding procedures are guided by the principle that the welfare of the child is paramount, and all staff are required to adhere to OTR’s Safeguarding and Child Protection Policy. 

OTR & Benefits:

OTR is a mental health social movement by and for young people. The charity is at an exciting stage of its 59-year history and is proud to be reaching more young people than ever before (around 17,000) across Bristol, South Gloucestershire, and North Somerset with creative and diverse mental health and wellbeing info and support. 

Our approach to mental health is grounded in a set of beliefs and values that underpin all of our work. We believe in celebrating diversity, empowering and mobilising young people to make change, and that catering to the unique strengths, interests and circumstances surrounding young people is key. Our approach centres on collaboration and partnership, building relationships between individuals, peers and communities. 

Each day is as engaging and fulfilling as the last, and with a network of supportive, community minded people, we hope you’ll feel welcome here. As a thank you, we like to compensate our employees for the important work they do with a range of benefits including a flexible leave policy, healthcare cost and wellbeing assistance with HealthShield, flexible and hybrid working arrangements, enhanced sick pay, parental leave, training and development, social and wellbeing events, and more (subject to contractual terms and conditions). 

A Willingness to Work with Difference 

At OTR, whatever your role or professional background, you will be expected to work in a way that is anti-oppressive and inclusive. A key focus for OTR is to develop an organisation that is inclusive for all but we do not claim to be experts in this. We are committed to continuous learning and improvement in these areas and invite you to join us on this journey. 

OTR recognises the benefits to individual practice and organisational credibility of having a diverse community of staff and volunteers and to this end is continually working towards building and maintaining an environment which values and pursues diversity accordingly. 

We recognise that tackling systemic inequality, prejudice, racism and oppressive practice requires each of us to actively engage, self-examine and make changes where necessary, in order to improve access and equitable experience for all in society and all of those who come through our doors at OTR.

We're looking for an enthusiastic Head of Fundraising with a strong track record in fundraising and grant management, who is particularly motivated to join Khulisa because of a deep commitment to our mission – supporting the wellbeing and mental health of young people.

About Khulisa

Khulisa, meaning 'nurture' in the Zulu language of South Africa, is an award-winning charity dedicated to providing therapeutic support to young people. We focus on reaching those who are most at risk – young people from deprived communities who are often marginalized, vulnerable to exclusion, and at heightened risk of becoming involved in crime

Our approach centres on safe, exploratory methods that aim to understand behaviour and experiences often rooted in trauma, abuse, and neglect. We deliver intensive therapeutic programs within educational and community settings, empowering young people to confront the underlying causes of their emotional distress and work toward healing. To create lasting, sustainable change, we work to establish trauma-informed environments around young people by equipping parents, caregivers, educators, and other professionals with the tools they need to offer effective, supportive care. Currently, our services are active in London and Manchester.

About the role

Over the last two consecutive financial years, we have raised approximately £1 million each year – primarily through trusts and foundations, corporate donors, and individual supporters. As the successful candidate, you and the team you lead will play a pivotal role in maintaining this level of fundraising success, ensuring our vital work with young people continues to flourish. This role will involve:

• Reviewing and evaluating our funder qualification processes to ensure donors align with our values and meet our ethical standards.
• Ensuring that detailed research on prospective funding opportunities, including trusts, foundations, corporate partners, HNWIs, are carried out and that plans for making approaches are developed and carefully implemented.
• Initiating, nurturing and maintaining strong relationships with prospective funders and donors.
• Working together with the Senior Leadership to develop and periodically review Khulisa's 3-year fundraising strategy, taking ownership of key elements and processes, and periodically developing and testing new fundraising approaches.

For a full list of duties and responsibilities, please see the attached job description below. 

The post holder will be required to work from home permanently but be willing and able to easily travel to various locations across the London and the North West as necessary to fulfill the requirements of the role and to engage with stakeholders and colleagues.

What we're looking for

Abilities/Experiences

• Extensive fundraising and grant management experience working on large bids (£100K plus).
• Excellent writing skills with ability to produce clear, concise and engaging reports.
• Demonstrable ability to communicate effectively with a wide range of stakeholders and build relationships easily.
• Demonstrable experience of successfully raising funds from Trusts & Foundations, Corporates and Major Donors.
• Experience of leading or significantly contributing to development and/or delivery of a fundraising strategy.
• Experience of budget management and financial processes in income generation activities.
• Experience of mobilising and managing implementation of grant agreements from initiation to reporting and possibly reapplication.
• Ability to confidently negotiate or renegotiate with senior stakeholders on programme budgets, deliverables and objectives. 

Knowledge/Skills

• Good knowledge of Khulisa's work and ability to use this to creatively engage with new donors and secure their interest.
• Strong knowledge of CRM database, preferably Salesforce, in managing funder/donor relationships and fundraising activities.
• Strong account management and negotiation skills.

Diversity, Equity and Inclusion: We are actively looking to recruit a diversity of talent. We embrace, respect and value the difference in our employees and believe that we and our work is better for it. We are committed to creating and maintaining an inclusive environment that consists of fairness, dignity, and caring for everyone, and one that enables every employee to flourish and realise their potential.

About Metabolic Support 
Metabolic Support is the UK umbrella patient organisation for people affected by Inherited Metabolic Disorders (IMDs) – rare, lifelong genetic conditions affecting around 40,000 people in the UK and over 1.4 million worldwide. Since 1981, we have been at the forefront of rare disease advocacy, research, newborn screening and community support, empowering people with IMDs to live well. 

About the Role 
This is a senior, strategic and hands-on role leading our fundraising and communications activity. You will drive sustainable income growth, raise our profile nationally and internationally, and tell our community’s stories with clarity, compassion and impact. 

Working closely with the Chief Executive, you will shape and deliver an ambitious fundraising strategy, develop diverse income streams, and build strong relationships with trusts, foundations, corporates, major donors and supporters. You will also lead our communications and brand, ensuring consistent, high-quality messaging across all channels. 

As part of a small, agile team, this role suits a confident self-starter with emotional intelligence, strong leadership skills and a passion for making a tangible difference in rare disease. 

Key Responsibilities 

• Lead and deliver an integrated fundraising and communications strategy 

• Grow income across trusts & foundations, corporate partnerships, individual giving, major donors, community and events 

• Act as an external ambassador for Metabolic Support 

• Oversee communications, marketing, social media and brand development 

• Manage donor relationships, stewardship and CRM (Nutshell) 

• Provide fundraising forecasts, reports and budgets to the Board 

• Ensure compliance with GDPR and fundraising regulations 

About You 

• Proven experience in fundraising, communications or income generation 

• Strong track record in at least one key fundraising area (e.g. trusts, corporates, major donors) 

• Excellent written and verbal communication skills 

• Confident relationship-builder and storyteller 

• Highly organised, proactive and comfortable working autonomously 

• Strong alignment with Metabolic Support’s mission and values 

Other Information 

• UK-based with eligibility to work in the UK 

• Willingness to travel and work occasional evenings/weekends 

About you

We are looking for a highly motivated and experienced individual, who is capable of creating and delivering a strategic approach to commercial partnership development. The role requires an inspiring, solutions-focused and forward-thinking individual, with a proven track record in commercial development. Candidates should have an understanding of the relationship between charities and the healthcare industry, including pharmaceutical companies, and be able to show relevant experience of taking a strategic approach to creating and further developing a commercial development proposition, within either the voluntary or private sectors.

A self-starter, happy working independently, and as part of a team, we are looking for a strategic thinker with well-developed business/commercial skills and the ability to translate strategy into action. The successful candidate will be an accomplished communicator, who is able to create new and build existing relationships, and work in partnership with internal and external stakeholders. As well as creating strategy, you will need to be comfortable delivering all aspects of business development including initial prospecting, preparation, presentation, negotiating, handling objections, closing, and ongoing partnerships stewardship and development.

About the role

After extensive scoping work throughout 2025, we are launching an exciting project to create a step change in the way we deliver our organisational knowledge, clinical expertise and information to add commercial value to potential customers across a wide range of sectors, including healthcare, diagnostic and pharmaceutical companies.  This new role of Head of Commercial Development will own the creation, development and delivery of this work.

You will be responsible for leading the creation of a commercial proposition for Myeloma UK, which will deepen relationships with the healthcare industry, pharmaceutical industry and other associated sectors, to promote Myeloma UK’s knowledge and expertise for commercial return.  You will lead, develop and deliver our commercial development strategy, to include research, partner development and ongoing portfolio growth and development, to deliver a long-term, sustainably growing income stream from Myeloma UK’s commercial relationships.  In addition, you will be expected to develop strong collaborative relationships with all stakeholders, including key individuals across the organisation. 

About us

 Myeloma UK is the only UK charity focused on the incurable blood cancer, myeloma and its related conditions.  We provide support and influence access to treatments, while researching a cure.  Thanks to life-extending treatments and support, today many people affected by myeloma are able to live longer and to live well.  Together, we support, so no one faces myeloma alone. 

 We are committed to bringing together the best and brightest people to help us ensure that every person affected by myeloma has an empowered present and a hopeful future.

 Our ultimate goal is to find a cure and make myeloma history. Until then, our mission is to help every person living with myeloma, live well, for as long as possible. We are committed to diagnosing myeloma earlier, discovering and sharing knowledge, transforming the patient experience and influencing positive change.

Our culture

 Wellbeing and staff engagement are at the heart of our culture.  We offer employees a range of benefits including a pension salary exchange scheme, flexitime, flexible working which includes both home and hub-based office working, health plan, employee assistance plan and holiday purchase scheme. We are committed to providing learning and development opportunities for all our employees.

How to apply

 If you think you would be a great fit for this role, get in touch and tell us more about yourself by sending us:

1. A cover letter (no more than 2 pages long) telling us more about you and what you think makes you a good fit for this role

2. A CV that sets out your career history, with key responsibilities and achievements

Applications close at 9.00 am on 23 February 2026.  First interviews will be held on 2 March 2026, with second and third stages taking place on 4 and 9 March 2026.

Myeloma UK is an equal opportunities employer and always welcomes applications from suitably qualified and eligible candidates regardless of:

· sex

· race

· disability

· age

· sexual orientation

· gender reassignment

· religion or belief

· marital status

· or pregnancy and maternity

Please note, you will be asked to provide evidence of your eligibility to work in the UK prior to interview selection.

Protect the technical foundation that enables vital support, research, and hope for people affected by dementia. What if your cybersecurity expertise could safeguard the services, research, and sensitive information that supports 900,000 people living with dementia across the UK?

Why this role is important:

As Head of Cybersecurity, you'll be the guardian of Alzheimer's Society's technology ecosystem. In a role where trust is everything, you'll develop and lead our cybersecurity strategy, ensuring that the systems powering our support services, research programmes, and advocacy work remain secure, resilient, and compliant.

Every day, vulnerable people trust us with their most personal information. Families reach out for support during their darkest moments. Researchers depend on secure infrastructure to advance vital dementia science. Your work will protect these relationships and enable our mission to continue without compromise.

You'll be part of our Technology directorate, reporting to the Associate Director of IT and joining our Technology Leadership team. Working collaboratively across the organisation, you'll translate complex security challenges into clear strategies that enable colleagues to work safely and confidently, knowing that the systems and data they rely on are protected by best-in-class security practices.

This is also a leadership role where you'll build and develop a high-performing cybersecurity team, creating a culture of continuous improvement, innovation, and shared accountability. Together, you'll role-model best practice, stay ahead of emerging threats, and embed security awareness throughout the Society.

About you:

You're an experienced cybersecurity leader who understands that excellent security combines technical rigour with strategic thinking and clear communication. You're comfortable working across organisational boundaries, translating technical complexity into business context, and building trust with stakeholders at every level.

You'll have:

• Significant experience in information security management, risk assessment, and incident response.
• Proven experience ensuring regulatory compliance, particularly with GDPR, NHS Toolkit, and PCI-DSS, as well as alignment with recognised cybersecurity frameworks such as NIST and information security standards like ISO27001.
• Proven track record in cloud security, network security, and security architecture design.
• Knowledge of penetration testing, vulnerability assessment, and security technologies.
• Experience building and leading high-performing security teams, guiding them through change with compassion.
• Excellent communication abilities, translating technical detail into clear business insights for stakeholders at every level.

What you'll focus on:

• Developing and executing a comprehensive cybersecurity strategy aligned with our mission and risk appetite, serving as a trusted advisor to senior leadership across the Society.
• Leading and developing a talented team of cybersecurity professionals, fostering a culture of continuous improvement and innovation.
• Conducting thorough risk assessments, implementing effective controls, and ensuring full compliance with GDPR, NHS requirements, and relevant security standards.
• Overseeing security technologies and collaborating with Technology teams to integrate security throughout our infrastructure, including regular security testing across all IT services.
• Developing and maintaining comprehensive incident response and disaster recovery plans, monitoring systems for breaches and investigating suspicious activities.
• Building cybersecurity awareness programmes across the Society, fostering a security-conscious culture where everyone understands their role in protection.

Are you ready to...

Lead cybersecurity for one of the UK's largest charities, ensuring the systems and data that support people affected by dementia remain secure and trusted?

Build a team that's valued not just for their technical expertise, but for their ability to enable the Society's mission through strategic security leadership?

Important Dates

• Deadline for applications: Sunday 15th February 2026
• Interviews: Candidates will take part in a four-stage interview process across the end of February and early March 2026 where they'll get to meet a variety of colleagues and stakeholders.

There will be a scenario-based exercise as part of the interview process.

About Alzheimer's Society

Dementia is the UK’s biggest killer. One in three people born in the UK today will develop dementia in their lifetime.

At Alzheimer’s Society, we’re the UK’s leading dementia charity and the only one to tackle all aspects of dementia by giving help and hope to people living with dementia today and in the future. We give vital support to people facing the most frightening times of their lives, while also funding groundbreaking research and campaigning to make dementia the priority it should be.

Together with our supporters, we’re working towards a world where dementia no longer devastates lives.

Our values make sure that our focus is clear for the challenges and opportunities ahead and remind us of what we all stand for.

Our commitment to Equity, Diversity, Inclusion & Belonging

We need to ensure the voices around our table better reflect and understand the communities we exist to serve. We strongly encourage individuals to apply who have a disability, impairment or health condition or individuals who identify as Black, Asian or from another minority ethnic background, as these groups are currently under-represented at Alzheimer's Society.

We want everyone we work with, as a colleague, volunteer, supporter, or someone we support, to feel included and that they belong at Alzheimer's Society. 

Our Equity, Diversity and Inclusion Strategy here along with our internal employee forum and Employee Lived Experience network groups help us promote inclusion and belonging, becoming an engaged and inclusive organisation for all our people. 

Our hiring process

During your recruitment process we want to make sure that you bring your whole self and can be at your best. We are working hard to ensure our recruitment process is as inclusive as possible, so please do inform us of your experience and anything you think we could do better by completing our candidate survey when you apply.Please also contact Alzheimer’s Society Talent Acquisition Team for application support or any adjustments you might need.

To ensure fairness and consistency to select the best candidate for this role, all our applications are anonymised up until an interview has been confirmed. We recognise the benefits of AI, but if you're considering using it to submit your application, we encourage you to reflect on the value it truly adds. AI tools often lack the personal touch and authenticity that set candidates apart. We want to hear your unique perspective, experiences, and skills, so we encourage you to showcase them in your own voice.

We try to avoid closing roles early where possible, however if we receive a high volume of applications, we may close earlier than the advertised closing date. Should this occur, we will aim to provide you with at least 48 hours' notice.

We are committed to safer recruitment and ensuring the welfare of those we work with, due to the nature of some of our roles, we might need to carry out a DBS check at the relevant level.

Giving back to you

Our employees work hard every day to make a true difference in people's lives. We are proud to support them with a range of benefits, recognition and many options for working agilely, all contributing to a strong work life balance. We also have various learning programmes to support you in your development and help you grow to realise your potential and shape a career with Alzheimer's Society. 

You can also visit our Working for Us pages, which give you more information about what it’s like to be an employee at the Society.

We are looking for a strategic, confident and values-driven leader with a strong track record in both fundraising and communications.

We have an exciting opportunity to join Bristol Animal Rescue Centre as Head of Fundraising and Communications (Maternity Cover).

Job title: Head of Fundraising and Communications (Maternity Cover)
Location: Bristol Animal Rescue Centre, 48-50 Albert Road, St Philips, Bristol BS2 0XA – occasional home-working may be possible subject to business requirements.
Contract: Fixed-term Contract, up to 12 months
Job type: Part-time
Hours per week: 28 hours per week (of a 35 hours pw FTE) to be worked during office hours (Monday – Friday 8am – 5pm). Occasional evening and weekend working for supporter and fundraising events and some trustee meetings for which TOIL will be agreed with the line manager. 
Salary: £46k – £50k per annum, pro rata depending on experience (£36,800 – £40,000 actual for 28 hours per week)

About Us:

Our mission is to ensure that animals in need within our community receive the compassion, care and respect they deserve. We are committed to helping, healing and homing animals for as long as they need us.

About the role:

As Head of Fundraising and Communications, you will provide strategic leadership across all fundraising and communications activity. You will lead a multi-disciplinary team, ensuring integrated, impactful and compliant activity that grows income, enhances supporter experience and strengthens our brand and reputation.

As a key member of the senior leadership team, you will work closely with the CEO and Trustees, contributing to organisational strategy, governance and long-term planning.

This is a maternity cover position, expected to commence June 2026 for a maximum period of 12 months.

As the nature of this position involves responsibility for public money as well as daily access to sensitive financial and personal information the successful candidate will be required to undertake a Basic DBS check.

About you

We are looking for a strategic, confident and values-driven leader with a strong track record in both fundraising and communications.

• You will be an experienced and confident fundraising and communications professional with a strong track record of leading successful, multi-income stream fundraising programmes and delivering impactful marketing and communications activity.
• You will have proven experience of operating at a senior management level, with the ability to think and act strategically while also ensuring high-quality delivery across day-to-day activity. You will be an inspiring and supportive leader, with experience of motivating and developing teams to achieve ambitious targets and deliver excellent supporter experiences.
• You will bring strong financial and commercial awareness, with experience of setting and managing budgets and using data and insight to inform decision-making and improve performance. You will be confident managing risk, ensuring compliance, and working within regulatory frameworks relevant to fundraising, marketing and communications.
• You will be an excellent communicator, able to build productive relationships with a wide range of stakeholders including trustees, senior colleagues, funders, corporate partners, agencies and supporters. You will be highly organised, able to manage multiple priorities, and comfortable working in a fast-paced, changing environment.
• You will be committed to the values and mission of Bristol Animal Rescue Centre and motivated by the opportunity to make a meaningful impact for animal welfare.

Application closing date: Midnight on 1 March 2026

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

Bristol Animal Rescue Centre and Bristol A.R.C. are the working names for RSPCA Bristol & District Branch (a charity registered in England & Wales 205858) and the linked charity the Bristol Dogs and Cats Home (a charity registered in England & Wales 205858-1)

As a charity we try to minimise recruitment costs; if you have not heard from us within three weeks from the closing date of applications please assume that, on this occasion, your application has not been successful.

No agencies please.

The Policy and Campaigns Manager leads ADUK in championing reforms that pave the way for better access for all disabled people partnered with a highly trained assistance dog. Through dynamic campaigns and impactful initiatives, this role is pivotal to how ADUK amplifies the voices of those whose lives are transformed by these life changing dogs, ensuring that their rights are protected for years to come.

Key Responsibilities

• In partnership with the Executive Director (ED), continue to develop a compelling case for taking a standards-based approach to the training and welfare of assistance dogs.
• Gather, analyse and apply robust evidence to strengthen ADUK’s credibility, influence and voice on key policy and campaigning issues.
• Work with the ED to identify and progress opportunities for ADUK and its members to engage with policymakers, regulators and other decision-makers, and to support positive policy change.
• Develop and deliver written and in-person reports and briefings for different audiences, including politicians, policy officials, and other decision-makers.
• Collaborate with the ED and Head of Education and Allyship to develop relationships with key stakeholders.
• Lead, manage and convene the ADUK Advisory Panel, ensuring it operates effectively and informs ADUK’s policy and campaigning work.
•  Monitor legislation and policy developments relevant to assistance dogs and dog welfare and communicate these as appropriate to members.
• Support the ED with the delivery of ADUK’s policy function, including the preparation of policy statements, briefing papers, media responses, and submissions to consultations and inquiries.
• Provide informed policy advice to the ED on priority issues affecting ADUK and its members.
• Represent ADUK externally, articulating its policy positions at meetings, events and forums, where appropriate.
• Take responsibility for projects, with the support of the Executive Director where appropriate, including joint work with partner organisations.
• Organise meetings, policy roundtables, expert workshops, policy training and other events.
• Provide information and support to service providers on assistance dog policies to promote access rights for disabled people with assistance dogs.

Knowledge, Skills, and Attributes:

Essential – applicants will:

• Have experience working in a policy, public affairs/campaigning role, with a solid understanding of how the policy development process works and how to influence national policy.
• Experience in convening and facilitating advisory groups, panels or stakeholder forums to support organisational decision-making.
• Experience in planning and delivering events, workshops or meetings that support policy, stakeholder engagement or organisational aims
• Have the ability to analyse and interpret information from a range of sources.
• Have strong interpersonal skills including being able to develop positive and effective working relationships with a diverse range of people and organisations.
• Have the ability to act on your own initiative and develop new work.
• Be comfortable maintaining existing policy positions and relationships.
• Have experience in communicating complex ideas or processes to a range of diverse audiences.
• Have excellent writing and verbal communication skills and experience in producing briefings, consultation responses and other communications on behalf of an organisation and for a wide range of audiences.
• Represent ADUK with credibility and authority in all external communications

Applicants should be aligned with ADUK’s values of championing a standards-based approach to the training and welfare of assistance dogs.

See recruitment pack for full job and person spec. 

Job Title: Head of People & Governance

Responsible To:  Chief Executive

Location:Remote, but with flexibility to travel for in person meetings

Salary: £38,336 - £44,427 pro rata, per annum (dependent on experience) plus 8% pension contribution

Duration: Permanent established role

Hours: 0.8 FTE (29 hours 36 minutes per week), flexible

Job Purpose: 

The Head of People & Governance will provide leadership to the CEO Office team and serve as a key advisor to the CEO and Senior Leadership Team (SLT). This role will be responsible for the three specialist areas which form the CEO Office: People Services, Governance and Executive Support. 

This role is responsible for delivering the People Services function for the organisation, including the development and implementation of People Services strategies, plans, policies and processes. You will lead the People Services team in delivering high quality support and advisory services.

This post requires the individual to understand, anticipate and react to the organisation’s changing needs, to think critically, make decisions, and offer solutions to problems with expert professionalism, sensitivity, and confidentiality. To implement Butterfly Conservation’s (BC) objectives through leadership of the CEO Office team, setting and managing budgets, targets and workplans while inspiring and enabling staff to achieve their best.

Specific Tasks:

1. Delivering the People Services function      
2. Responsible for delivering a high-performing People Services function ensuring all interactions adhere to BC’s inclusion and organisational values. To lead, manage and be accountable for the function, including:

• Aligning workload with BC’s Strategy and annual business plans.
• Advising, coaching, and enabling the People Services team to deliver effectively and create an engaging, supportive, and empowering environment. 
• Ensure monthly workforce reporting systems are in place and actions followed up where required.  
• Lead on Employee Health and Wellbeing initiatives, promoting a culture of engagement and self-responsibility.
• Implement, monitor and evaluate performance management systems and processes. 
• In conjunction with the CEO and SLT, procuring external specialist support and/or legal advice as needed to minimise risk to the organisation.
• Act as the escalation point for complex employee casework, including dispute resolutions, disciplinaries, grievances, absence, retirement and redundancy, ensuring that the SLT members’ roles remain objective and that safe formal processes can occur if required. 
• Account management for providers of BC’s People Services Workforce Systems, ensuring Service Level Agreements are met and partnership opportunities are maximised including Occupational Health, EAP services, Hireful and BreatheHR.
• Oversee and manage ‘Charity Learn’ BC’s online learning management system, to include setting up annual statutory training for all staff and creating bookable in-house training sessions as required.
• In conjunction with the CEO and SLT, develop and implement a People Strategy to include areas of succession planning, talent management, change management, and staff engagement. 

1. Governance, Risk and Management Information & Reporting

      Accountable for the smooth running of BC’s core governance activities and trustee meetings, including:

• Overseeing the risk and audit process for the CEO Office, bridging as needed between the Finance Directorate and the CEO Office Directorate.
• Ensuring all core legal requirements are met and that the trustees comply with their duties in accordance with the Articles of Association.
• Ensuring relevant statutory returns are submitted to Charity Commission and Companies House.

1. Executive Support

      Ensure the support function to the CEO and SLT is delivered efficiently and effectively, including direct line management of the Executive Assistant to the CEO and SLT PA’s.

1. Management and Development of Team members

      Responsible for managing a team of five direct reports and undertaking all People Manager duties, including:

• Setting objectives, workload planning, holding 121 meetings and regular reviews.
• Conducting Performance Development Reviews and giving timely direction and feedback.
• Building engagement within the team and creating an environment of trust and wellbeing.
• Coaching and developing team members to ensure professional and personal growth and career development and supporting any training needs. 
• Role modelling people management in line with BC’s values and competency framework, setting a good example from the CEO Office. 

1. Strategy, Planning and Budgeting

      Working with the CEO and SLT on the annual and long-term business cycles, including:

• Supporting with the creation of BC’s Strategy as required.
• Creating annual Directorate work plans to deliver actions and outcomes in line with BC’s strategic priorities ensuring  teams within your responsibility have clarity and direction.
• Working with Finance to ensure that the function has adequate budget to match the work plans and supporting with budget refresh and reforecasting.
• Supporting the Directorate with workforce planning and resource management as required.
• Responsible for the CEO Office budget.

1. Relationship building, partnering and culture development,

     Operating as a strong ambassador for BC and the CEO by:

• Cultivating and nurturing excellent working relationships both internally with all colleagues and trustees, and externally with branches, volunteers, partners, suppliers, funders, and sector networks.

General:

• Promoting and exemplifying BC’s values (Excellence, Passionate, Inspiring, Collaborative) ensuring they are adopted in all aspects of the role.
• Aligning with the mission and strategic goals of BC; commitment to species conservation, the environment and nature recovery.
• Undertaking any other reasonable duties as required and commensurate with the grade of post.
• Undertaking all duties and responsibilities in compliance with BC policies, processes and code of conduct, role modelling inclusive behaviour to enable a diverse workforce.
• Be cost conscious and respectful of funders’ money. Make good financial decisions to minimise cost and maximise impact by the charity.
• Actively participating in on-going professional development activities, committing to personal and professional growth and development.

Candidates must have the right to work and be resident in the UK.

We reserve the right to close the vacancy early before the advertised closing date and time.

Closing date:Sunday, 15 February 2026 at 23:59. 

REF-226 149

Salary: £66,351 FTE (pending April 2026 pay award)
Hours: 37 hours per week (part time hours maybe considered for the right candidate, if applying for part-time working, please add this to your supporting statement)
Contract: Fixed–term maternity cover (anticipated 9 months, with possible extension)
Location: Hybrid – Based anywhere in the South West, with travel to local hospice sites as required. This is a hybrid role, with the flexibility to work from home and attend your nearest hospice—Charlton Farm (Bristol), Little Bridge House (Barnstaple), or Little Harbour (St Austell)—as needed.

Make a real difference every day

At Children’s Hospice South West (CHSW), we provide vital, compassionate care for babies and children with life limiting conditions and their families. Our work is only possible thanks to our dedicated teams who share our passion, values and commitment to excellence.

We are looking for an experienced and inspirational Head of Finance to lead our finance function during a period of maternity leave. This is a key leadership position within CHSW, ensuring that our financial reporting, control environment and strategic planning continue to support outstanding care delivery.

If you are a senior finance professional who enjoys leading people, improving systems and delivering high quality financial information that informs organisational decision making, this is an exceptional opportunity to join a charity that truly changes lives.

About the Role

As Head of Finance, you will:

• Lead, motivate and develop the Finance team to deliver a professional, supportive and efficient service
• Oversee monthly and quarterly management accounts, KPIs and performance reporting
• Lead on budgeting, reforecasting, cashflow and short– to medium term cash management
• Produce annual statutory accounts for CHSW and its subsidiary, and work closely with external auditors
• Oversee payroll processing and statutory compliance (pensions, HMRC, P11Ds etc.)
• Ensure accurate VAT and tax accounting, working closely with specialist advisers
• Maintain effective financial controls, policies and system governance
• Act as the finance lead on cross functional projects and internal committees
• Work closely with senior leaders and operational colleagues, promoting strong financial stewardship across the organisation
• Support the Director of Finance & Retail, providing cover for SMT, committee and Board work where required

About You

To be successful, you will need the following:

• ACA qualified (or equivalent) and a member of a recognised accounting professional body (e.g., ICAEW)
• Significant finance leadership experience in a similar sized organisation
• Strong experience in:
o annual financial reporting and charity accounts
o budget preparation and financial modelling
o management accounts and KPI reporting
o financial processing functions
o internal controls and finance procedures
• Excellent communication skills, with the ability to explain complex financial matters to non finance colleagues
• Experience leading and developing teams
• A proactive, solutions focused approach and the ability to manage multiple priorities
• A full UK driving licence

Ideally you will also have:

• Charity taxation experience, including VAT and partial exemption
• Experience with Xledger
• Experience working within a hospice, charity or large retail linked organisation
• Knowledge of statutory grant or charitable trust reporting

What we offer:

We value our staff and offer an excellent working environment with an enthusiastic and committed team, you will also benefit from:

• 33 days (plus bank holidays) holiday entitlement, which increases with service
• enhanced sick pay scheme rising up to 6 months full and 6 months half pay*
• personal pension scheme with 7% employer contribution
• family friendly policies, with enhanced maternity/adoption pay
• occupational health, wellbeing and counselling services and employee assistance programme
• group life insurance scheme
• training and development opportunities
• environmental and green agenda
• a supportive and inclusive environment
• a chance to make a real difference

How to Apply

To apply, please submit your CV and a supporting statement outlining how your experience meets the role requirements. If you are looking to relocate prior to taking on this post or are interested in part time hours, please specify this in your supporting statement.

Closing date: 15/02/2026
Interview date: Anticipated initial telephone screening 19/02/2026 and face to face meetings at our Charlton Farm Hospice near Bristol on 26/02/2026

If you have any questions, please visit our website to find our more, or use our email to contact us and speak to one of our HR team today 

Please note: We may close this vacancy early if sufficient suitable applications are received; therefore we recommend you apply early

CHSW Equality, Diversity and Inclusion Statement

CHSW is committed to safeguarding and promoting the welfare of children and young people and all employees must apply for an enhanced disclosure from the Disclosure and Barring Service. We welcome applications from all sections of the community.

Charity Registration Number 1003314

You may have experience of the following: Finance Manager, Senior Finance Manager, Finance Lead, Head of Financial Operations, Financial Controller, Group Financial Controller, Financial Reporting Manager, Director of Finance (Deputy/Associate), Finance Business Partner (Senior/Lead).

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