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Closing in 2 days
The British Society for Rheumatology, London (Hybrid)
£26,521 - £33,456 per year, depending on experience
You will assist in the planning and delivery of a range of education courses, webinars, bursary schemes and digital learning activities
Posted 1 week ago
Closing in 4 days
IntoUniversity, London (On-site)
£40,800 per annum (including London contribution) for candidates based in London £38,100 per annum for candidates based outside of London
Posted 2 weeks ago
Closing in 2 days
The Choir with No Name, London (Hybrid)
£35,057 pro rata
Posted 2 weeks ago
Closing in 2 days
South London Refugee Association, SW16, London (Hybrid)
£39,445 per year
Posted 2 weeks ago
Closing in 3 days
Ruils-Independent Living, Richmond (On-site)
£34,000 - £39,000 (depending on experience)
An excellent opportunity to join our dedicated team to lead and manage a team of Link Workers and Care Coordinators.
Posted 1 week ago
Closing in 6 days
Furnishing Futures CIO, London (On-site)
£35,000 per year, plus pension
Posted 3 weeks ago
South London Refugee Association, London (Hybrid)
£37,980 per year
Posted 5 days ago
Closing in 3 days
Disasters Emergency Committee, Remote
£400 - £500 per day
Join DEC: Lead SunSystems optimisation & automation to boost financial impact at the heart of UK humanitarian response.
Posted 3 days ago Apply Now
London South Bank University, London (Hybrid)
£43,324 - 46,746 per year
Posted 1 week ago Apply Now
Page 9 of 13
Enfield, Greater London (On-site) 12.06 miles
£14,975 - £15808 (Actual) (SP32-34) depending on experience.
Part-time (14 hours per week (2 days per week))
Permanent
Job description

Location: Based in Vincent House. Hybrid working available after the initial qualifying probation period.

Purpose of the job: To provide benefits advice and casework service to clients within our community.

About the role

Citizens Advice Enfield is a busy service helping around 6,000 clients a year to solve around 25,000 problems. We are open 5 days a week and currently operate a telephone adviceline triage service from 10am to 4pm Monday to Friday.

Our priority commissioned areas are Benefits, Debt and Housing and we have a small team of caseworkers for each. Appointments are booked through a combination of self-referral via the adviceline and referrals from funded partners.

Role Description

The purpose of the role is to work with the Head of Service and Quality, Project Manager and the Trainer to ensure smooth running of the day-to-day service and to mentor and support paid advice staff and volunteers to maintain national Citizens Advice standards.

This will involve:

  • Supervising advice and gateway/triage sessions and caseworkers
  • Supporting the delivery of the training and development plan along with the rest of the team
  • Providing mentoring and support to caseworkers, advisers and adviceline Team members (gateway/triage volunteers) as required by the Service and Quality Manager and in line with the needs of the overall service

Citizens Advice Enfield is a great place to work – with a friendly and supportive team. 

What we give our staff

We offer a range of employee benefits including:

  • 30 days annual leave (FTE).
  • An employer matched pension contribution currently at 4%
  • Access to Telus, an Employee Assistance Scheme which offers help and support with mental, financial, physical and emotional well-being.
  • Opportunity for hybrid working following completion of probationary period.

Citizens Advice Enfield is an equal opportunities employer and encourages applications from all applicants who meet the person specification irrespective of sex, gender reassignment, marriage or civil partnership status, pregnancy and maternity, sexual orientation, race, religion or belief, age, or disability.

Posted by
Citizens Advice Enfield View profile Organisation type Registered Charity Company size 21 - 50
Posted on: 11 September 2025
Closing date: 25 September 2025 at 23:30
Tags: Advice / Information, Social Care / Development, Advocacy, Social / Support Work