Head Of Operation Jobs in Belfast

This new role of People & Operations Lead is designed to ensure that our team continue to be connected, informed and supported as we grow and change.

We need someone who is confident communicating to the organisation as a whole, and one-on-one when people need support. Who is adaptable, both strategic and detail orientated and who is excited to turn their hands to a variety of things. As this is a wide ranging role we don’t expect any candidate to have experience of every point on the person spec, but we would want you to show us how you’d grow your skills to fulfil the role.

This role will work closely with the CEO and the Trustee Lead for HR on implementing the strategic direction we jointly set to support our team to thrive. We are keen that the post holder acts as an advisor to us and proactively identifies problems and suggests solutions.

We want to be THE best workplace for PDA people and their loved ones as well as the most impactful charity in our work. This role is key in getting us there.

PDA Society understands the positive contribution a team from differing backgrounds and experiences bring to an organisation. We actively encourage applications from people with experiences not currently represented in our team. We want the recruitment process for this job to be a positive one. If there are things you need to make the process accessible to you, please let us know - we’ll do our very best to accommodate you.

We are looking for a strategic team leader with energy and experience of leading through change – someone who has a passion to achieve Home for Good’s mission to find a home for every child that needs one. You will need to be able to lead a team of staff and volunteers to better evidence impact and learning from our core business activity and ensure we’re on track to achieve our desired impact for children. You will be joining Home for Good at an exciting time as we celebrate our 10-year anniversary, launch an 18-month integrated campaign and embed a new digital strategy to improve our reach and impact to better tackle the scale of the problem we seek to address.

About Make 2nds Count

Make 2nds Count is dynamic and growing organisation dedicated to giving hope to women and men living with secondary breast cancer.

We strive to do this by funding secondary breast cancer research which contributes to advancing an increased quality of life for patients. Our support programme has a focus on quality of life and helping patients by informing, sharing and offering practical advice & support. Education is an integral part in everything that we do and we aim to raise awareness of secondary breast cancer. We also empower patients through increasing their knowledge and understanding of research, treatments and options.

Make 2nds Count is supported by an enthusiastic and motivated group of individuals who help us make our vision a reality. From permanent team members, to dedicated volunteers, patient ambassadors and the dynamic board of trustees, our team is constantly evolving.

Secondary breast cancer, also known as metastatic, advanced or stage IV breast cancer, is a cancer that has spread beyond the breast to other parts of the body. Parts of the body affected are usually the bones, liver, lungs, brain or the skin. Secondary breast cancer can be treated but it cannot be cured. Treatments aim to control and slow down the disease to enable patients to have the best possible quality of life for as long as possible. 

About the Role

We are looking for a dynamic and experienced Marketing and Communications Officer with experience of working on effective, creative and inspiring marketing and communications plans, from inception to conclusion.

To succeed in this you must have significant knowledge of developing, using and managing a range of communication channels and platforms, brand development and marketing, and a sound understanding of stakeholder development. You must also have specific experience managing complex projects or directing a communication project with different stakeholders while taking an audience-first approach. In addition, you should be skilled at managing stakeholders and comfortable working with colleagues to map and manage interaction with key stakeholders to further our work.

The successful candidate will play a key role in developing and driving forward a range of high-quality marketing and communications campaigns and projects, based on user research and customer insight. You will be an excellent communicator in both oral and written communications.

You will be involved in all marketing disciplines - advertising, PR and social media, digital, strategic planning, evaluation and analysis, stakeholder and partner management, media planning and buying, partnership and field marketing.

In particular, you will have strong skills in writing engaging copy to connect with different audiences and take responsibility for ensuring that our communications are meaningful, appropriate, effective and inclusive. 

Duties and responsibilities

Ensure quality control of communications and marketing and promotional activities:

● Responsible for overseeing all copywriting and proofreading across the various departments within the organisation

● Develop high quality print and digital materials to support a range of fundraising and awareness-building campaigns

Audience Development and Support:

● You will ensure that marketing and communications follows an audience-first approach and that all members of the organisation understand the audience segments and priorities

● Lead the organisation’s work across all marketing disciplines: advertising, PR and social media, digital, strategic planning, evaluation and analysis, stakeholder and partner management, media planning and buying, partnership and field marketing Brand ownership:

● Work with the Head of Operations to develop brand strategy, including the monitoring of brand guidelines, brand vision and value proposition of our brand

● You will ensure that the brand identity is clear and supported across all channels

● You will ensure our key massaging and tone of voice is consistent across all channels

Channel Management:

● Manage and work alongside current external communications agencies, including PR, social media and video/design

● You will ensure that all platforms and channels are maximized for optimal effectiveness to support the strategic priorities

● Ability to investigate, analyse and contextualise complex issues, identify key points to be addressed and develop effective, practical and simple plans to resolve problems

Personal Profile

Essential Skills

● Experience working with a charity or mission driven organisation

● Empathy for the mission of Make 2nds Count and key audience groups, especially patients

● Ability to translate complex research findings into accessible information that is appropriately targeted for various audiences and stakeholders

● Creative ability to propose new marketing campaigns and tactics to achieve strategic priorities

● Ability to identify compelling stories and narratives for specific audiences that support strategic objectives

● Experience with Photoshop and Canva

● Experience with website design and ability to update pages, layout, and content

● Excellent verbal written and communications skills, including writing, copy editing and proofreading

Desirable Skills

● Experience working with a patient-focused charity or medical research organisation, especially if cancer-related

● Experience using CRM database, especially eTapesrty. 

Salary: £40,000

Hours per week: 35 hours per week as a 2-year fixed appointment. Home-based role with opportunity for flexible working pattern. 

Benefits: NCT membership with access to exclusive benefits, pension scheme, 30 days annual leave plus 8 bank and public holiday. 

Headline: New Ambitions for Membership at NCT 

About the role 

At NCT, our vision is that everyone who becomes a parent feels confident, connected, and safe because we believe parents help build the foundations of the future.

We are the charity that supports people as they become parents.  

We’re here to support every parent and their unique experiences of pregnancy, birth, and early parenthood. No exceptions. This means tackling the top challenges facing new and expectant parents today head on – overstretched maternity services, disparities in quality of care, the crisis in postnatal support, and the rising cost of living. Getting this right will have far-reaching benefits, not just for parents, but also for babies, children, families, and our whole society.

We’re recruiting a Senior Membership Manager to lead the review and revitalisation of our current NCT Membership programme as one of our 2023-25 ‘For Every Parent’ strategic commitments. You will help build an ambitious growth strategy that attracts, engages, motivates and retains members to be part of the NCT community and considers how we can best continue to serve our valued membership base.

This is an opportunity for a creative self-starter to make your mark! We’re looking for someone with track record of building and leading a large membership programme (or equivalent) in an impact-driven environment. We want to hear about your background, ideas and enthusiasm for delivering impactful supporter experiences that generate engagement and loyalty. Please visit our NCT for further details on job description.

We are taking positive action to increase diversity throughout our charity, at all levels, and to nurture a culture of inclusion for all our people and the parents and families that we support.  More details about our Equity, Diversity and Inclusion action can be found here. 

We are committed to zero discrimination both internally and externally regardless of visible or invisible difference such as sex, sexual orientation, age, race, ethnicity, disability, impairment, learning difference or long-term condition, religion or belief, gender identity, economic class, marital/civil partnership, family status including single parents, socio-economic background and pregnancy and maternity.   We provide reasonable adjustments and are committed to an inclusive and accessible recruitment process.  

We welcome and actively encourage applications from all candidates including those from under-represented groups within NCT such as individuals from Black, Asian or minority ethnic backgrounds, LGBTQI+ people and people with a disability.  

The welfare and safety of individuals is at the heart of everything that we do. NCT is committed to safeguarding and promoting the welfare of children and adults and expects all staff to share this commitment. 

Please apply for the role via our careers page on our website to apply directly. 

Closing date: Monday 11th December 2023 

We are seeking to appoint an exceptional individual to lead and grow the charity. This is an exciting opportunity to build on SEA’s formative success, as we enter a new, more established stage of our journey.

The purpose of the role is to provide the strategic, financial, and operational leadership for SEA working closely with the Board of Trustees and Senior Leadership Team (SLT), whilst ensuring the charity has a diverse team and is survivor centred in all it does.

Strategic leadership

• Work with the Board of Trustees to develop an ambitious survivor-centred strategy for SEA in accordance with the vision, mission, strategic priorities, and values of the charity.
• Work with the SLT develop clear performance measures which can guide the charity in achieving its strategic objectives.
• Lead the SLT in the implementation of the strategy, including reviewing progress and monitoring key indicators of the charity’s impact.
• Together with the SLT, maintain awareness of risks and changes in the external environment that affect the charity.
• Adopt a feminist ethos, modelling SEA’s values and behaviours.
• Develop and maintain effective relationships with significant decision-makers and stakeholders to advance the charity’s aims, ensuring that SEA is presented in an appropriate and professional manner.
• Represent the charity externally.

Financial leadership

• Ensure financial sustainability through working with the Board and SLT to develop a business development and income generation strategy which has diverse funding streams in support of the overarching strategy.
• Develop and build relationships with partners, supporters, funders, and donors to maximise opportunities for income generation.
• Work with the SLT to develop annual budgets for approval by the Board of Trustees.
• Have strategic oversight of the financial management of the charity, working with the Head of Operations to ensure robust and compliance led financial accountability- including operating within the annual budget, monitoring the charity’s financial health, and ensuring that potential risks are identified and managed.

Operational leadership

• Lead the SLT in the development and delivery of operational strategies and plans in support of the strategy.
• Work with SLT to define and secure the resources needed to operate effectively.
• Ensure that the charity has the appropriate policies, procedures, systems, and processes in place and that they are being implemented effectively.
• Motivate and engage team members, Experts by Experience, and Advisors & Ambassadors.

Working with the Board of Trustees

• Build an effective working relationship with the Chair of the Trustee Board.
• Ensure that the charity is well administered and work with the Board of Trustees to meet its legal, statutory, and regulatory responsibilities.
• Ensure appropriate presentation and reporting on the progress of the charity and on all matters relevant to the discharge of its responsibilities.
• With the SLT, develop policies and proposals for Board discussion and decision.
• Ensure information that will assist the Board of Trustees in carrying out its responsibilities is provided in a timely and appropriate manner.
• As appropriate, monitor and advise on the composition of the Board of Trustees, its sub-committees, the Ambassador & Advisory Group and the process of self-assessment and development.

Community and Events Fundrasising Officer

We are looking for an enthusiastic individual with a can-do attitude to help us deliver our exciting Community and Events Fundraising programme. No previous fundraising experience is required, just an organised individual with a knack for building relationships, a passion for exceptional ‘customer service’ and a drive for uniting communities and raising money for charitable causes.

You’ll work within the charity’s passionate Fundraising and Engagement Team to raise funds to support children and families affected by the childhood cancer neuroblastoma and our vision, for a future where no child dies of neuroblastoma or suffers due to the treatment they receive.

This extremely rewarding role would suit anyone looking to take their first step in their fundraising, marketing or charity career. Don’t think your experience directly aligns? Don’t worry; we’re interested in transferable skills and attitude, so consider and show us how these apply to this role.

Summary of role responsibilities

• To help deliver the charity’s Community and Events Fundraising Programme, including special events, community fundraising, challenge events, individual giving, and fundraising appeals.
• To ensure excellent supporter and donor care and build long-term valued relationships to optimise income generation.

This is a fixed-term role offered on a one-year contract. We are looking for the successful candidate to ideally start in January 2024, but there is flexibility with this.

For more detailed information about the role, charity and team, take a look at the Recruitment Pack.

Recruitment timetable

We aim to follow the schedule outlined below:

Applications opens: 22 November 2023

Applications closes: 10 December 2023, 11:59pm

Shortlisting: 11 December 2023

Interviews: 15 December 2023 (in person in London)

If there are any adjustments that would help you engage with the recruitment process, please let us know.

​We actively encourage applications from those with lived experience of neuroblastoma and/or other childhood cancers. As an equal opportunity employer, we also welcome applications from all suitably qualified candidates, regardless of age, disability, gender, gender reassignment, marriage/civil partnership, pregnancy, maternity, race, religion or belief, sex or sexual orientation.

As a safeguarding charity whose work and practice are underpinned by safeguarding principles to protect children and young people and enhance their welfare, we always work in accordance with legislation, statutory guidance, and best safeguarding practices. All our roles require a basic criminal record check.

POST  

Victim Support Casework Coordinator 

RESPONSIBLE TO

ISVA: Manager of Support Services 

RESPONSIBLE FOR

Victim Support Casework Team

SALARY & HOURS OF WORK

Salary: £31,000 pro-rata 

This is a 0.8 per week post.  Specific days to be agreed on appointment. NUM are open to discussions around flexible working patterns to ensure a positive work/life balance. Operational hours are Monday-Friday 9am-5pm

Holidays: annual leave entitlement is pro rata 31 days including public and bank holidays

LOCATION OF THE POST HOLDER 

You will be remote working and will be provided with the equipment and tools required to deliver this work. You will need a secure environment and access to a stable internet connection.   You may be occasionally required to travel to the NUM head office at Unit 209, 46-50 Oldham St, Manchester, M4 1LE but all your costs will be covered by NUM.  On Occasion, you will be required to travel anywhere within the United Kingdom but shall not be required to work outside the United Kingdom for any continuous period of more than one month.

About NUM: 

National Ugly Mugs (NUM) is an award-winning charity with a mission to ‘end all forms of violence against sex workers.’ NUM provides a mechanism for sex industry workers to report crimes and harm they experience and share this information within their communities to warn others of potentially dangerous individuals and situations.

We have a dedicated casework team of industry experts who support sex workers to further access criminal justice remedies and other services as determined by victims/survivors to cope and recover from crimes they experience in the ways they choose. We also host a range of other projects in racial justice, mental health, drop-in support (Scotland), and vocational exploration.

ROLE AND RESPONSIBILITIES

The casework team is at the heart of NUM. We provide vital support from assistance through the criminal justice journey to essential emergency financial support. We are looking for a coordinator to lead our casework team. If you are driven, have a keen eye for detail, can effectively motivate others in a demanding and emotive area of work with the ability to support people in an empathetic and trauma informed way then this could be the role for you. 

This role will specifically focus on the day-to-day running of the casework team alongside carrying your own caseload. The work involves utilising and monitoring our digital platform and CMS maintaining and monitoring the documentation of cases and coordinating responses to ensure sex workers received the high standard of support they deserve, to prevent and recover from violence as well as seek justice and recourse. The Victim Support Casework Coordinator is responsible for maintaining high standards for all digital, individualised and in-person support provided by the case work team. All responsibilities can be grouped under five umbrella categories. The successful candidate will evidence suitability for the role based on the strength areas below:

1) Management: Manage the operations and administration associated with victim and vocational support case work. 

2) Leadership: Lead and motivate the team of national case workers towards service excellence. The best leaders can also be led. The successful candidate will value the lived and learned experiences on the case work team and ensure that everyone works to their strengths, and strives for the best outcomes for sex workers. 

3) High Standards: Support good performance and quality outcomes for sex workers.

4) Creative and Innovative: ability to strategise and problem-solve. Sex workers experience forms of violence before and after accessing support. At NUM, our principle of 'Sex Workers First' means that we work with them to achieve the outcomes that they desire. Sex workers are in control of their healing and recovery, and it will be the successful candidate's job to ensure that lives are improved as a result of contact with NUM. 

5) Well-being Focused: Provide care for the health, safety and welfare of the case work team and the sex workers we serve. 

Day-to-day team tasks include, but are not limited to the following.

• Managing your own caseload, providing individualised support to sex workers alongside your leadership role ensuring that sex workers are put at the forefront of all services offered. Maintaining our high standard of support.

• Continued monitoring and development of the NUM platform backend functions to find efficiencies and boost productivity. Develop and update Standard Operating Procedures (SOPs) based on new policies and service priorities, new platforms/ procedures, and new innovations or services. 

• Problem-solving to ensure the smooth and efficient operations of the casework team eg, Managing resource and rota’s including leave and absences, Delegation of task where appropriate to the casework team

• Audit overview and quarterly reporting to Manager of support services with responsibility for data management and the production of case studies. 

• External communications with practitioners to ensure best practice of utilising NUM service, promoting NUM membership where possible and attending external meetings as a NUM representative where required. 

• Host or contribute to the ongoing meetings of the National ISVA/SWISVA forum and continue to foster useful and productive spaces for SWISVAs (specialist sex work ISVA’s) throughout the UK to share experiences, insights towards delivering quality support services to sex workers with maintaining high service standards and prioritising self-care. 

• Deliver weekly operations meetings, keep them short and concise to discuss operational updates NUM wide/ internal. Discuss any issues of take aways with the Manager of support services

• Communicate with other work streams and projects at NUM through coordinators meetings and share changes in process from the CEO and management team.

• Leading 1-2-1 check-ins and appraisals with staff, acknowledging individual and team success in appropriate ways, Motivating the team and Resolving conflict and managing team dynamics (with support where needed)

• Onboard new members of the team

• Cover some duties when the Manager of Support Services is out of office

PERSON SPECIFICATION

Essential Skills and Experience

• Demonstrable casework skills, with experience in delivering advice, information, emotional and practical support and advocacy in partnership with health, wellbeing and criminal justice outcomes for individuals who may have experienced traumatic events.

• Experience managing a team, providing line management support, and managing rotas and team resources.

• Experience of dealing with internal and external complaints and having difficult conversations.

• An understanding of coordination responsibilities and the requirements of middle management in a fast-paced and ever-changing environment.

• Qualified ISVA or relevant casework support experience.

• Strong interpersonal skills and an ability to work with multiple partners on complex cases.

• Excellent administrative and organisation skills, able to manage both your own and other peoples workloads effectively.

• An understanding of Equal Opportunities, the diversity of sex workers and the impact of criminalisation, stigma, and marginalisation on sex workers and a team comprising those with lived experience.

• Effective communication skills and the ability to deliver training, guidance, advice and support to a diverse range of stakeholders to promote best practice in relation to supporting sex workers when they’re victims of crime.

• Experience of using online communication tools, CMS, google workspace, MS suite, slack and other digital platforms to maximise efficiency and productivity of your own casework and that of the casework team. 

• Strong empathic and active listening skills.

• Willingness to undertake continued professional development. 

Desirable Skills and Experience

• Experience of the sex work community.

• Experience completing detailed reports on workstream productivity, both statistically and in written form.

• The ability to understand local, regional and national policy and evidence-based research in relation to community safety, health and social inclusion.

How to Apply

Please send a CV and cover letter, explaining why you’re interested in the post and how you fit the person specification, to admin[at]nationaluglymugs[dot]org, or apply via Charity Job by 12pm (UK time) on Friday 15th December.

Interviews will take place on December 22nd. The successful candidate will be contacted on or before the 28th of December. Job start date from the 8th of January 2024 .

NUM is a diverse team committed to inclusion and equal opportunities in the workplace, and we actively encourage applicants of all different ages, genders, social and economic backgrounds, ethnicities, religions and sexual orientations, and from people with disabilities. If you have any access requirements related to applying, please contact admin[at]nationaluglymugs[dot]org.

We understand that everyone’s experience is different and encourage applications from those who may not meet all of the person specifications. If you’re passionate about equality, economic empowerment, and ending violence against sex workers, we want to hear from you.

Please note due to the high number of applications expected for this role if you do not hear back from NUM by the 18th of December unfortunately your application has not been successful. We are not able to provide feedback on your application at the application stage. 

To provide high level, quality administrative support to The Harmony Project Schools Team to ensure the smooth delivery of the second field trial in support of the idea of a Nature Premium, funded by the Aurora Trust.

Key Tasks: 

Project Set Up

• To coordinate applications and recruitment of schools to the field trial, maintaining the SharePoint and Daylite systems.
• To coordinate agreements and grant distribution to successful schools using DocuSign software.
• To work with Schools & Curriculum Resources Coordinator to ensure that the proposed projects incorporate progression towards integration of a Harmony approach to the curriculum 
• To support all schools in accessing the initial training films on the Harmony approach and principles 
• To coordinate introductory live webinar for all schools

Monitoring and Evaluation 

• To monitor the weekly evaluation reports, and ensure schools complete them 
• To gather data from participating schools i.e. numbers and demongraphics
• To analyse evaluation data into raw findings to feed into the project evaluation report
• To support the writing of the project evaluation report
• To coordinate team members’ zoom meetings with and visits to participating schools
• To arrange photography, permissions and indexing of photos gathered during the projects
• To assist the schools team administration by managing and maintaining project-related paper and electronic filing system incl. Daylite.
• To assist the schools team in the preparation of reports to The Harmony Project Board and associated organisations.

Communications and Social Media

• To liaise closely with all other staff members and maintain good communication.
• To be the admin and moderator on the project’s Facebook group 
• To liaise with Marketing lead to promote the work on our social media platforms
• To produce draft content for our social media platform
• To run a weekly, internal project management meeting, and where appropriate issue agendas, minutes, actions and zoom link creation 
• To support the schools team in maintaining excellent relationships with a range of individuals and organisations and dealing any correspondence and information requests both promptly and appropriately
• To maintain confidentiality at all times in relation to VIP contacts
•  To attend the weekly Monday morning Schools on-line team meeting
• Welcome and invited to attend the weekly Thursday morning wider, in-person Resources team meeting in Walton-on-Thames.

Event Management

• To coordinate celebration event or events at the end of the project. These may be on line or in real life.

Financial

• To manage any correspondence in relation to Schools project finance in liaison with the Head of Business Development and Operations.

Misc

• Any other tasks required to support the education team.

PLEASE SEE JOB SPEC ATTACHED FOR THE PERSON DESCRIPTION

About us 

Myeloma UK is the only organisation in the UK dealing exclusively with the incurable blood cancer myeloma and related conditions. We are committed to bringing together the best and brightest people to help us ensure that every patient has an empowered present and a hopeful future.

Our ultimate goal is to find a cure and make myeloma history. Until then, our mission is to help every patient live well with myeloma for as long as possible. We are committed to diagnosing myeloma earlier, discovering and sharing knowledge, transforming the patient experience and influencing positive change in care.

About the role

 This is a new role within the Philanthropy and Strategic Partnerships team responsible for developing and leading our major donor programme. Myeloma UK is embarking on an ambitious five-year income generation strategy, which aims to increase income from £5m to £10m by 2028. This position will play a critical role, working alongside the Head of Philanthropy and Strategic Partnerships to double the income we raise from major donors and family trusts by securing 5-6 figure grants for a range of innovative and life changing programmes – including patient and family support, research and advocacy. The Philanthropy Manager is also responsible for managing and supporting the Philanthropy Officer in securing mid to high level donations from individuals.

The major donor programme at Myeloma UK is established - we have a strong community of existing high-level supporters and have identified significant potential donors within our community - but these opportunities have not been fully leveraged in the past. Building on this foundation, and a major fundraising Gala planned for Spring 2024, there is a significant opportunity to transform this area of fundraising and this role will be instrumental in delivering a step change in our approach. The role requires outstanding relationship building skills, and the ability to work with high-net-worth individuals, to build credibility and trust and inspire them to support Myeloma UK.

About you

You will be an experienced major donor fundraiser with the ability to secure 5-6 figure gifts and lead others to do the same. You will be a strategic thinker, who is ready to lead and implement our major donor strategy alongside the Head of Philanthropy and Strategic Partnerships.

We need someone with exceptional relationship management skills with the ability to nurture high value relationships and also work closely with senior colleagues, Trustees and other volunteers to build deep and long-lasting donor relationships. It will be crucial to work closely with colleagues across the charity to identify fundraising priorities, develop fundraising propositions and involve them in the cultivation and stewardship of key relationships.

You will be a skilled communicator and negotiator with the ability to communicate complex scientific information in an engaging way. We need someone who can build relationships from scratch, uncover donor motivations and convey the importance of Myeloma UK’s work to inspire support.

 How to apply

 If you think you would be a great fit for this role, get in touch and tell us more about yourself by sending us a CV that sets out your career history, with key responsibilities and achievements together with a covering letter telling us more about you and what you think makes you a good candidate for this role.

Applications close on Sunday 10 December. Interviews will be held remotely w/c 18 December 2023. You may be asked to do a task prior to your interview.

Myeloma UK is an equal opportunities employer and always welcomes applications from suitably qualified and eligible candidates.

Please note, you will be asked to provide evidence of your eligibility to work in the UK prior to interview selection.

Overview

If you have experience of Business Development within a charity or people-facing role, this is a brilliant opportunity to develop your career with a fresh-thinking organisation. Royal Voluntary Service is an innovative charity who mobilise volunteers in every corner of Britain to support people in need, the NHS and Social Care systems. We inspire and enable people to give the gift of voluntary service to meet the needs of the day. Through the power of volunteering, we provide one-to-one, group and online services that improve health and wellbeing, resilience, confidence and connections.

We are now looking for a Business Development Lead to join the Business Development team on a full-time, permanent basis.

The Role

As a Business Development Lead, you will work under the direction of the Head of Business Development to:

- Increase the number, range and value of contracts and services secured, in line with our strategic objectives
- Build and maintain a range of relevant partnerships to support the winning of new business
- Maintain up-to-date market and academic research available to the team on the CRM or other systems
- Develop and conduct effective business pitches to key decision makers and ensure that they are kept relevant by regular reviews and updates
- Lead on the preparation and writing of tender responses

Working Hours

This is a full-time, permanent role, working 35 hours per week.

What you’ll need

To be considered as a Business Development Lead, you will need:

- Demonstratable relationship and/or stakeholder management experience
- Sales conversations and sales conversion experience
- Financial modelling experience
- Experience of leading on business development opportunities across a charity
- A strong understanding of the Health & Social Care sector with the ability to identify business opportunities
- The ability to conduct PESTLE Analysis, research, and identification of opportunities for development
- Proven experience in preparing and writing successful tender responses
- To be educated to degree level or have experience gained within the voluntary sector or similar industry

What you get in return

We’re proud to be in the top 25 not-for-profit organisations to work for in the UK, based on ratings from Indeed. As a valued employee at Royal Voluntary Service, you will benefit from:

- Salary of £41,970 per annum, plus car allowance
- 26 days’ holiday plus paid statutory Bank Holidays
- Ten weeks’ company sick pay following successful completion of probation
- A great pension scheme
- 2 x Salary Death in Service Benefit, subject to qualification
- Enhanced Family Leave schemes
- An employee benefits package that gives access to an exclusive rewards website to get discounts and cashback online
- A 24-hour doctor line, financial support with dental/optical and other therapies
- A free and confidential employee assistance programme with up to six face-to-face counselling sessions included
- Extensive online and on the job training to ensure you will succeed in your role
- Opportunities to discuss flexible working
- Opportunities to develop new skills and progress your career
- The chance to make a positive, lasting impact that changes lives, communities and society

Royal Voluntary Service is committed to building inclusive and diverse teams across the charity. To find out more about our commitment to EDI, visit our website.

How to apply

Please select the apply button shown to be taken through to the application process. You will need to answer some screening questions as well as uploading your CV. You will be contacted by a member of the team once your application has been reviewed.

Here at Royal Voluntary Service, we're committed to equality, diversity and inclusion. We want to be a charity that's representative of the communities we serve, which is why we strive for diversity of age, gender identity, sexual orientation, physical or mental ability, ethnicity and perspective.

Join Royal Voluntary Service and together we can change lives, change communities and change society.

Dates to bear in mind

The closing date for this role is 21st December 2023. However, we reserve the right to close this vacancy early should sufficient applications be received.

Other organisations may call this role BDM, Business Development Manager, Sustainable Solutions Sales Manager, Regional Sales Manager, Regional Client Manager, Area Sales Manager, Territory Sales Manager, Regional Business Manager, or Development Manager.

Prospect Development Manager.

Salary: c£27,000 for a 4-day week.

Location:  Homebased.

Contract: Permanent, Part Time ,28 hours per week.

Benefits: 29 days annual leave pro rata PLUS bank holidays, excellent training and development opportunities, flexible maternity, adoption, and paternity packages, up to 7% employer contribution pension, discount portal with your favourite brands. 

Closing Date: Friday 1^st December 2023.

Interviews are scheduled for week commencing 11^th December 2023.

Due to volume of anticipated applications, we can close the advert at any point, so please do get your application in as soon as possible.

Why Action for Children? 

Working here is more than a job. Everyone in the Action for Children family is passionate about protecting and supporting children. It is the sense of purpose that drives us every single day. Because we know that, when we work together, we can make a huge difference to bring lasting improvements to vulnerable children's lives.

A bit about the role

Reporting into the Senior High Values Operations Manager, your remit will be to lead the Prospect Research Function to engage with fundraising teams to drive forward activity in four key areas of prospect research: identification, prospect management, due diligence and data management, leading to the development of robust supporter pipelines in key areas of growth, and opportunities to maximise supporter lifetime value to the organisation.

How you'll help to create brighter futures

• Produce top line and in-depth biographical and professional research on individuals, trusts, and companies for high value fundraising teams, as well as the Executive and Senior Leadership Teams (ELT and SLT).
• Line management responsibility to deliver prospecting and pipeline activities
• Work with Fundraising Heads and Leads to develop prospecting strategies for the identification of new high value prospects.
• Undertake strategic network-mapping, in line with Fundraising teams' activity plans, to understand the best opportunities for engaging with current and future high value prospects.
• Lead prospect portfolio reviews for the Philanthropy team to assess the health of the pipeline.
• Devise and deliver training to the Philanthropy and Events Teams.
• Work with the ELT and the SLT to manage the process involved with the Charity's Donation Acceptance and Refusal Policy from end to end.

Let's talk about you 

• Experience of prospect research including identifying and prioritising prospects, network mapping, ethical screening and developing gift capacity ratings.
• Experience of creating processes to capture activity in relationship management.
• Experience of using and interrogating relational databases, ideally Raiser's Edge and Salesforce.
• An established awareness of the current major gift, corporate, trust and foundation and statutory landscape in the UK and wider economic trends.
• An enquiring mind, with the confidence and persona to build excellent relationship with colleagues at all levels.
• Ability to deal with confidential matters and act with discretion.
• Capable of remaining calm under pressure while maintaining highest levels of accuracy.
• Flexible approach to work and to apply initiative, creatively and laterally.
• Ability to line manage staff.

Please see the Job Description for the full list of accountabilities and requirements.

At Action for Children, we're dedicated to building a diverse, inclusive, and authentic workplace by actively encouraging applications from Black, Asian & Minority Ethnic candidates and people with disabilities, as they are under-represented within Action for Children. We want to take deliberate and meaningful action to ensure fair opportunity to all groups in our communities and for AFC.

Don't meet every single requirement? If you're excited about this role but your experience doesn't align perfectly with the job description, we'd love you to apply anyway. You might just be the perfect person for this role, or another role within the Action for Children family.