Head of operation jobs in Bermondsey, greater london
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Are you an experienced fundraiser who is passionate about animal welfare?
We’re looking for a Head of Supporter Development to oversee our supporter communications journey, collaborating with various teams to ensure our supporters receive the best care and attention.
What does this role do?
As Head of Supporter Development, you will:
- Lead and transform how we engage with supporters, embedding a cultural shift and supporting teams to deliver on strategic objectives,
- Implement the supporter engagement strategy, including producing annual plans and a programme for regularly monitoring and evaluation activity, continuously improving the approach to enhance outcomes,
- Ensure all fundraising activities and products are audience led, using audience insight to inform decision making and ensuring high standards are upheld,
- Develop and manage budgets for supporter engagement activity.
This role is a fixed term, family leave cover contract until March 2027. Interviews for this role are provisionally scheduled for week commencing 1st June 2026, and will take place on Teams.
Could this be you?
To be successful in this role, you’ll need significant experience in supporter development and direct marketing, and experience of audience insight and segmentation principles. You’ll have strong leadership skills, with experience of leading high performing teams, with the ability to lead change and growth, and embed culture. You’ll also have a deep understanding of compliance and data protection regulations, and excellent attention to detail. Above all, you’ll have a commitment to the work we do.
About Dogs Trust
We love dogs. That’s why we do whatever we can to make sure every four-legged friend gets the love they deserve. We’ll never put a healthy dog down, so our work is focused on helping dogs in need, supporting owners every step of the walk, and creating a better world for dogs in the future. It’s what we’ve been doing since 1891 and how we’ve grown to become the UK’s leading dog charity, helping 12,000 loyal friends find their forever homes every year.
To apply for this position please click the APPLY NOW button. Our application process requires you submit a personal statement explaining your interest and suitability for the role.
Dogs are incredibly diverse, much like the humans that love them! At Dogs Trust we value diversity, and we're committed to fostering an inclusive culture. We actively encourage applications from people of all backgrounds, abilities, and cultures and believe that a diverse workforce helps us to achieve our mission. Our colleague networks give our people a voice, acting as vehicles for real and meaningful change within Dogs Trust. We truly want to see every candidate shine throughout the entire job application process, interview stages, and during their time with us. If there's anything on your mind or any adjustments you may need, don't hesitate to reach out to us. We're here to support you every step of the way.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The COO will translate BLiM's mission and strategy and ensure its well-run, properly resourced, with its ambitious day-to-day delivery. You will free the CEO to focus on strategic leadership and external influence by owning operations, people management, financial oversight and internal systems.
The COO will be a senior leader who shapes organisational culture, makes operational decisions, manages complex stakeholder relationships and drives the performance of a passionate, high-commitment team. You will be the person the organisation looks to when it needs clarity, stability and momentum.
The COO joins at a moment of leadership transition following the departure of BLiM's co-founder and Director of Operations.
Why Join Us:
Black Lives in Music (BLiM) is a not-for-profit dedicated to advancing racial equity across the UK music industry. We amplify the voices of Black artists, music professionals and communities; drive systemic change; and hold the industry accountable for meaningful progress. Through research, advocacy, programming and strategic partnerships, BLiM creates the conditions for Black talent to thrive.
BLiM has published ground-breaking research including the Being Black in the UK Music Industry report, produced the UK's first Black classical music festival in Classically Black, influenced government policy on live music licensing, and built a network of over 100 partner organisations across the four nations. BLiM is now entering a new phase of its development, with a strengthened leadership team, a Target Operating Model designed to carry the organisation beyond its founding era, and an ambition to become the UK's most influential voice for racial equity in music.
Person Specification
Essential
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Significant experience in a senior operational leadership role, ideally as a COO, Head of Operations or Director of Operations in a charity, social enterprise or purpose-driven organisation.
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Demonstrable track record of building and improving operational infrastructure: systems, processes, policies and ways of working that make organisations more effective and resilient.
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Proven people management experience, including line management of senior staff, performance development, recruitment and team culture-building.
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Strong financial literacy, including experience of budget management, grant compliance, financial reporting and working with a board finance function.
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Experience of leading or supporting governance processes, including board reporting, risk management and compliance.
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Excellent written and verbal communication skills, including the ability to translate complex operational information into clear, accessible reports and presentations for senior stakeholders.
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A genuine, demonstrable commitment to racial equity and an understanding of the specific systemic barriers faced by Black professionals, artists and communities.
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The emotional intelligence and interpersonal skill to lead with care, build trust quickly and navigate complex relationships under pressure.
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The resilience and adaptability to thrive in a small, fast-paced, mission-driven organisation where the work is varied, the stakes are high and no day is the same.
Desirable
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Experience of working in or with the music industry, creative industries or arts and culture sector.
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Familiarity with Arts Council England funding frameworks, charity law and the regulatory environment for non-profit organisations.
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Experience of implementing or managing a CRM system, project management platform or other operational technology.
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Knowledge of equality, diversity and inclusion (EDI) frameworks and how to embed inclusive practice into operational systems and culture.
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Experience of leading an organisation through a period of significant change, transition or growth.
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An existing network within the UK music sector, creative industries or racial equity and social justice space.
At BLiM, we're interviewing on a rolling basis, so we'd encourage you to apply sooner rather than later!
To be considered for a first interview, please include a Cover Letter with your application. This initial conversation will be relaxed and informal, and we'll take you through the full interview process together so you know exactly what to expect at every stage.
To drive transformational, systemic change across the UK music sector, ensuring every person regardless of background.
The Holocaust Educational Trust team is made up of hard working, energetic people who are passionate about our mission to educate every person from every background in the UK about the Holocaust and its relevance today.
Over the course of our history, the Trust has created and delivered innovative and meaningful learning experiences and educational programmes which reach over 100,000 young people each year, teaching them about what the Holocaust was, and its relevance today. The school programmes we deliver include our Outreach Programme; our Lessons from Auschwitz Project; the Youth Advocacy/Ambassador Programme; Testimony 360: People and Places of the Holocaust; and Teacher Training.
The People Operations Administrator supports the Holocaust Educational Trust’s people operations - keeping HR records accurate, supporting colleagues through every stage of the employee lifecycle, and ensuring we're fully compliant with employment law and regulatory requirements.
This isn't just a records-and-admin role. You'll have autonomy and tools - including BambooHR, Microsoft Office, and emerging AI - to genuinely improve how we do things. If you enjoy spotting inefficiencies and fixing them, you'll thrive here.
HR systems & compliance
- Maintaining accurate records, managing DBS checks and the Single Central Record, and ensuring GDPR compliance.
Employee lifecycle
- End-to-end administration from recruitment and onboarding through to leavers, including contracts, offer letters, and probation.
Process improvement
- Streamlining and automating HR workflows, optimising BambooHR, and finding smart ways to use digital tools
First point of contact
- Handling HR queries from colleagues and managers with clarity and professionalism and escalating where needed.
Payroll & benefits
- Supporting accurate, timely payroll submissions and administering employee benefits.
Training & safeguarding
- Supporting induction and mandatory training compliance and upholding safer recruitment practices.
If you're a detail-oriented HR professional, building your career and you’re ready to make your mark in a purpose-driven organisation, we'd be delighted to receive your application.
For more information and details on how to apply, please see the full application pack, and head to our website to apply.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We’re looking for a creative and collaborative Head of Programme Design to lead the Programme Design Team at BookTrust, as part of our central Research and Design function.
The role will cover evidence-informed, human-centred programme design across the full spectrum from new opportunity definition to programme iteration and continuous improvement. It will hold overall programme design accountability for our products and experiences designed for impact with primary audiences - delivery partners and families.
We have a skilled Design team, experience of applying human-centred design approaches in programme design and strong organisational support for a design-led approach. The post-holder will lead our Programme Design approach to the next level of maturity and help it become even more embedded within the organisation. The post-holder will deliver excellent stakeholder stewardship around our programme design ensuring our detailed product design (e.g. with our communications, partnerships and books teams) stay true to our overall programme intent (ie. against objectives that will include impact and supporting income generation).
The role will have accountability for innovation in programmes - ensuring that we make rapid progress against our riskiest assumptions using design-thinking approaches to help us define and activate opportunities quickly.
Please apply through our website and attach your CV and covering letter showing how you meet the person specification and your motivations for applying for the role in addition to answering one of the following questions:
- How would you go about setting and maintaining an organisational standard around co-design and inclusive design? How would you balance practical considerations and limitations with best-in-class approaches?
- What are the key features of a high performing Programme Design Team and what approaches would you take to help the team achieve excellence?
Your covering letter should not be longer than 2 pages.
For more information and the person specification, please download the full job description.
Closing date: Friday 22nd May
We may choose to close applications early if we have received sufficient numbers of quality applications, so please don’t wait until the closing date to apply.
The client requests no contact from agencies or media sales.
We’re looking for a senior leader to join our Senior Management Team and take overall responsibility for the organisation’s operational core.
This is an exceptional opportunity to join a high-impact organisation as a key member of the Senior Management Team, working in close partnership with the Chief Executive to drive organisational excellence, sustainability, and transformation.
As Executive Director, Operations, you will sit at the heart of the organisation leading critical services and ensuring everything we do is underpinned by strong governance, robust finances, effective systems and an engaged, high-performing workforce. You’ll play a pivotal role in shaping strategy, enabling delivery, and ensuring we remain fit for the future.
This role requires a strategic leader who thrives on complexity, brings clarity to challenge, and is motivated by delivering meaningful impact.
What you’ll do
- Lead core corporate functions including Finance, HR, IT, Governance and Facilities
- Contribute to organisational strategy and decision-making as a member of the SMT
- Ensure strong financial oversight, planning and risk management
- Drive continuous improvement across systems, processes and services
- Support and develop high-performing teams and a positive organisational culture
What you’ll need
- Significant senior leadership experience in a complex organisation
- Expertise in one or more corporate service areas, with the ability to lead across a broad portfolio
- Strong financial understanding and confidence overseeing organisational performance
- A collaborative and inclusive leadership style, with the ability to influence at senior level
- Sound judgement, resilience, and the ability to manage complexity and competing priorities
You’ll join a collaborative and purpose-led leadership team, with the opportunity to shape how the organisation operates and grows. This is a role with real influence, where your leadership will directly enable delivery, improvement and long-term success. Please find out more from the candidate pack.
Why join us
- Make a difference to the lives of Doctors and medical specialties
- Hybrid working – up to 60% remote
- Modern working environment with home‑working equipment provided
- Generous annual leave, plus the option to buy up to 5 extra days
- Enhanced family‑friendly leave (maternity, paternity and adoption) for those with 2+ years continuous service
- Excellent pension scheme
- Sabbaticals (5+ years’ service) and secondment opportunities
- Interest‑free season ticket loan and cycle to work scheme
- Employee Assistance Programme
- Long service recognition awards
Head of Operations
Salary: Up to £61,600 (dependent on experience)
Location: Home-based or hybrid London-based co-working
Contract: Full-time (flexible working requests welcome)
Suicide is preventable. That’s why we are working to create a safer online world and to connect young people with the help and support they need to stay safe and well.
We’re Molly Rose Foundation, founded following the death of 14-year-old Molly Russell. At Molly’s inquest, a coroner ruled harmful online content contributed to her death. In her name, we’ve now got big plans to create change and save young lives.
We’re looking for a Head of Operations who can ensure we grow effectively and focus our energies on helping young people live long and stay strong. You’ll lead and develop our finance, governance, HR, and IT operations, ensuring we can deliver with impact and grow and scale smoothly.
You’ll play a leading role in shaping and delivering our organisational strategy, monitoring our progress and budgets, and leading the process to design and develop our next Strategy to 2030. You’ll be adept at designing effective and robust policies and committed to developing a high functioning, high-impact organisation.
As a member of our Leadership Team, you’ll have the vision, strategy, and entrepreneurial zeal to help us thrive.
But you’ll also relish the opportunity to build a small organisation from scratch with the drive and passion to really get stuck in and help us to fulfil our potential.
We offer a comprehensive package that includes:
- 27 days annual leave plus 1 volunteering day, rising to 30 days holiday after three years’ service;
- annual leave buyback scheme, with the option to purchase up to 5 additional days;
- employee pension scheme;
- £500 employee wellbeing budget;
- we welcome applications from diverse range of applicants in circumstances, and actively welcome flexible working requests.
Application Process
To apply, please send a CV (maximum 2 sides of A4) and cover letter (maximum 2 sides of A4) via the Charity Jobs website.
Application closing date: Friday 22 May 2026
There will be a 2-stage interview process with first interviews held online between 11 - 12 June 2026.
Second interviews will be held in-person in London.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Main Role & Responsibilities
The post holder is required to provide strategic leadership and oversight of all programme activity, ensuring all activity is delivered and evaluated effectively and in alignment with organisational goals.
The successful candidate will lead and develop programme teams and oversee engagement, planning and delivery, and monitor risk and opportunities. They will develop strong relationships representing the organisation externally, and ensure programmes demonstrate clear impact and meet quality standards.
Role Requirements
Duties will include but not be limited to:
Strategic Leadership & Direction
- Lead all programme activity and ensure alignment with organisational goals
- Translate vision and strategic goals into actionable programme, content and priorities
- Identify opportunities for growth, innovation, and impact
- Contribute to wider organisational strategy and oversee the operationalisation of strategic goals
- Work closely with other heads of services to support strategic development
Programme Development & Design
- Oversee the development and evolution of programmes, content, and resources
- Ensure programmes are evidence-based, relevant, and high quality, aligning with quality standards, working closely with the insights team
- Lead needs assessments and stakeholder consultations to understand programme needs
- Embed inclusivity, accessibility, and best practice in all programme design
Programme Delivery & Operations
- Oversee the planning, implementation and delivery of all programmes
- Develop systems, processes, and timelines for consistent execution
- Manage programme budgets and resource allocation
- Identify and mitigate risks to delivery
- Identify opportunities for commercialisation of products and services
Performance, Monitoring & Impact Measurement
- Define KPIs and success metrics aligned to organisational outcomes
- Analyse data to assess programme effectiveness and impact
- Use insights to drive continuous improvement and strategic decisions
- Report on performance to senior leadership, funders, and stakeholders
Stakeholder & Partnership Management
· Build and maintain strong relationships with:
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- Partners and collaborators
- Funders and commissioners
- Community or beneficiary groups
- Represent the organisation externally at meetings, events, and networks
- Identify and develop strategic partnerships to enhance programme reach
Team Leadership & Management
- Lead, manage, and develop the delivery leadership team
- Participate in strategic development and oversee work within delivery and impact portfolio
- Work closely with other heads of services to provide support to the SLT
- Set clear objectives, expectations, and performance standards
- Provide coaching, mentoring, and professional development opportunities
- Foster a collaborative, inclusive, and high-performing team culture
Quality Assurance & Governance
- Ensure programmes meet quality standards and organisational policies
- Maintain compliance with relevant regulations and safeguarding requirements
- Oversee documentation, reporting, and accountability processes
Resource & Content Oversight
- Ensure the development of high-quality programme materials and resources
- Oversee content consistency, branding, and alignment with organisational values
- Ensure resources are accessible and effectively utilised
Financial Oversight
- Manage programme budgets and ensure cost-effective delivery
- Monitor expenditure and ensure alignment with funding requirements
- Support fundraising and contribute to funding proposals as required
Innovation & Continuous Improvement
- Work with Insight and Innovation team to stay informed of sector trends and best practices
- Encourage innovation in programme design and delivery
- Pilot and scale new approaches based on evidence and feedback
· Oversee development of all programmes and associated content and resources
Person Specification
Essential
· Educated to degree level or have the equivalent experience
· A detailed understanding of education, Health and Social Care and family services and how to engage these sectors
· Confident leader with previous demonstrable experience in overseeing multiple programmes or portfolios with matrix management experience
· Proven track record of developing, delivering, and scaling programmes with measurable impact
· Experience working with a range of stakeholders, including partners, funders, and communities
· Experience managing budgets and resources effectively
· Experience of delivering regional and national programmes
· Strong understanding of programme design, delivery, and lifecycle management
· Understanding of partnership working and stakeholder engagement approaches
· Awareness of relevant policy, regulatory, and safeguarding requirements
· Strong strategic thinking skills with the ability to translate vision into actionable plans
· Excellent planning, organisational, and project management skills
· Ability to manage multiple priorities and complex programmes simultaneously
· Strong analytical skills with the ability to interpret data and drive continuous improvement
· Ability to define KPIs and measure programme success effectively
· Excellent interpersonal and communication skills, with the ability to influence and build relationships
· Proven ability to lead, motivate, and develop teams through coaching and performance management
· Strong commitment to quality, impact, and continuous improvement
· Collaborative and inclusive leadership style
· High level of integrity, accountability, and professionalism
· Adaptable and resilient in a dynamic and changing environment
· Passionate about the organisation’s mission and values
Desirable
· Experience of working in gambling harms prevention sector or another similar or related field
· Experience of operationalising strategic plans
· Experience in developing harm prevention programmes and or interventions
· Knowledge of sector trends, innovation, and best practice
· Leadership qualification
· An understanding of public health frameworks and approach to harm prevention
· An understanding of PSHE, PSE, Learning for Life and Work
The client requests no contact from agencies or media sales.
The Follicular Lymphoma Foundation (FLF) is partnering with Robertson Bell on a retained basis to appoint a Head of Finance on a permanent basis. This is a pivotal leadership opportunity within an ambitious, globally focused organisation working to accelerate a cure for follicular lymphoma - and to do it fast.
Founded in 2019, FLF is the first charity in the world dedicated solely to curing follicular lymphoma, an incurable blood cancer affecting more than 1.5 million people globally. Operating across the UK, US and Israel, FLF brings together researchers, clinicians, patients, pharmaceutical partners and funders to drive innovation and breakthrough research.
Reporting directly to the Global CEO and working closely with Trustees, Board Members and senior stakeholders, the Head of Finance will play a key role in shaping financial strategy, strengthening operational maturity and supporting international growth.
The role:
• Lead the development of FLF’s long-term financial strategy, supporting growth and international expansion.
• Partner with the Global CEO, Trustees and leadership team, providing financial insight to support decision-making, programme investment and fundraising activity.
• Oversee financial management across multiple international entities, ensuring robust controls, governance and compliance.
• Lead budgeting, forecasting and scenario modelling processes.
• Support grant funding, restricted income management and pharma partnership activity.
• Oversee management accounts, statutory reporting, audits and regulatory submissions across UK and US operations.
• Drive improvements in systems, reporting and operational efficiency.
• Provide leadership and development support to the Finance and Operations Officer.
• Act as a trusted advisor across the organisation, balancing strategic leadership with hands-on delivery.
• Present financial information clearly to Boards and non-finance stakeholders.
The organisation:
FLF combines the pace and agility of a scaling start-up with the credibility and reach of an internationally connected research organisation. With income and organisational complexity expected to grow significantly, this is an exciting opportunity to join a mission-driven organisation at a transformative stage.
The successful candidate will join a collaborative leadership team committed to delivering meaningful impact for patients worldwide. FLF offers flexible hybrid working, genuine work-life balance, professional development opportunities, private medical insurance, life insurance, pension contributions and 25 days annual leave.
Essential criteria:
• Qualified accountant (ACA, ACCA, CIMA or equivalent) or qualified by experience.
• Experience in a senior finance leadership role within a charity environment.
• Strong experience managing reporting, budgeting and forecasting within a growing organisation.
• Experience operating across complex stakeholder environments, with the confidence to influence senior leaders and Boards.
• Strong understanding of governance, controls, compliance and risk management.
• Hands-on and adaptable approach, comfortable operating strategically while remaining close to operational detail.
• Excellent communication and relationship-building skills.
• Proactive, solutions-focused mindset with the ability to thrive in a fast-paced environment.
• Experience across multiple entities, funding streams or international operations would be advantageous.
If you are a strategic and hands-on finance leader looking to play a meaningful role within a high-growth charitable organisation, we would love to hear from you.
Apply before 14th June to be considered.
This role is based in London with an expectation of 2 days per week in the office on Finchley Road.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
SUMMARY
Position Title: Head of Spacemaking and Operations
Level: Level 6
Pay: £40, 000 -46, 000 (FTE yearly)
Reports to: Director of Finance, HR and Operations
Location: Liberation centre Brixton, London (New office in Brixton)/ Remote working within the UK with at least 3 days’ work from our office (Mondays, Wednesdays and Thursdays)
Contract: Full time (40hrs/weekly), 2-year Fixed Term contract.
Start date: As soon as possible
Benefits: TAA laptop and phone, (employee assistance and health cash package including staff supervision, counselling, dental, optical care and more.)
The Advocacy Academy is an activist youth movement. We serve as the political home for grassroots youth organising and the catalyst for collective action. The lives of the young people we work alongside have been directly shaped by living in an unjust world, and we exist to turn their anger into action.
Young people are often the catalysts for major social change, from the Student Non-violent Coordinating Committee at the heart of the Civil Rights Movement, to the Soweto Uprising mobilising young people to resist the apartheid regime's education policies, to the Sunrise Movement redrawing the electoral map across America, and more recently encampments and protests across the world protesting the genocide in Palestine. How successfully they achieve real and lasting change depends on whether they are organised and whether they have the right strategy and tactics to be effective.
We are now looking for a Head of Spacemaking & Operations who believes in this vision and can ensure that TAA’s Liberation Centre is safe, fully operational, and intentionally designed as a welcoming, accessible, and inclusive environment. This role bridges operational delivery and spatial experience, ensuring that the Centre not only functions effectively behind the scenes, but also reflects TAA’s values in how people experience, move through, and use the space. You will combine operational oversight, facilities management, and space experience design, working across teams to ensure the Centre is safe, compliant, efficient, accessible and welcoming for staff, young people, and the wider community.
Before you skim the job description, please remember you don’t have to tick all the boxes to apply. We all experience a bit of imposter syndrome, including staff here at The Advocacy Academy. If this role pulls you in and you believe you could make a meaningful difference, we encourage you to apply or reach out to us to discuss further. We are especially interested in people who bring lived experiences, perspectives, and ways of working.
AREAS OF RESPONSIBILITY
1.You will become a key member of the Finance, HR & Operations Team, including but not limited to:
- Supporting the Director of Finance, HR and Operations in maintaining and improving operational systems and processes
- Supporting the delivery of the Liberation Centre strategy, working across teams to ensure the Centre provides a functional, welcoming, inclusive, and safe environment for staff, young people, and the wider community
- Building relationships across departments, understanding their needs, and communicating operational updates to the Director
- Ensure escalations to the Director of Finance, HR and Operations are timely, well-prepared, clearly articulated, and supported by relevant information to enable effective decision-making.
2.You will ensure that your responsibilities run like well-oiled machines by supporting TAA’s facilities, ensuring the Liberation Centre operates safely, efficiently, and in full compliance with relevant regulations by:
- Acting as the main operational liaison for the Liberation Centre, including council, building management, and external contractors
- Managing relationships with facilities providers, maintenance contractors, cleaners, and IT vendors
- Overseeing health & safety compliance, including staff training, evacuation procedures, drills, and statutory checks
- Supporting the development and implementation of risk assessments (fire, general, wellbeing, incidents, remote work, etc.)
- Ensuring procurement, supplies, and stock levels are managed effectively and responsibly
- Coordinating first aiders and fire marshals as required
- Ensuring operational cost-efficiency across facilities and space-related services
3.You will help shape the Liberation Centre as a purposeful, accessible, and welcoming environment by:
- Supporting the ongoing development of the Liberation Centre as a safe, inclusive, and values-aligned space
- Leading on accessibility improvements across the physical environment, ensuring equitable access for disabled community members
- Shaping improvements to layout, usability, and overall experience of the space
- Ensuring the space reflects TAA’s values of care, inclusion, and liberation in its physical design and use
- Working with internal teams to understand spatial needs and translating them into practical and experience-led improvements
- Supporting a positive, caring, and community-centred environment across all users of the space
4.You will support reliable and secure operational infrastructure by:
- Acting as liaison for IT and facilities providers
- Supporting setup, maintenance, and improvement of workplace systems and equipment
- Ensuring infrastructure supports accessibility, inclusion, and ease of use
- Identifying improvements to systems that enhance operational efficiency and user experience
- Supporting secure onboarding and offboarding of staff from a systems and access perspective
5.You will act as a key connector between operations and delivery teams by:
- Work with the Working closely with programmes, Organising & Campaigns, community, and communications teams to ensure smooth operational delivery
- Supporting logistics for events, residentials, camps, and programmes, including venue sourcing, bookings, and on-site coordination
- Providing operational and administrative support for space usage, scheduling, and bookings
- Supporting onboarding and offboarding processes from a space, systems, and logistics perspective
- Supporting new staff inductions and ensuring new starters are equipped to use the space effectively
- Supporting internal communication of operational updates across teams
6.You will support the Director in embedding safety, wellbeing, and care into how the space is used and experienced by:
- Ensuring health & safety processes are embedded and consistently followed
- Coordinating safety training and maintaining up-to-date knowledge of regulations
- Supporting a culture of shared responsibility for safety within the Liberation Centre
- Working with the community team to ensure safety practices are values-aligned
- Supporting emergency preparedness and incident response processes
- FMaintaining a safe and functional environment by ensuring the space is kept clear, organised, and free from unnecessary clutter or hazards.
7.Culture, values and wider strategy and mission. Provide senior functional leadership for Spacemaking and Operations, ensuring delivery of organisational strategy through effective planning, coordination, and implementation across your area. Contribute to shaping organisational priorities through insight, delivery experience, and cross-departmental collaboration. To include but not limited to:
- Embodying and championing our commitment to social and economic justice, ensuring this is consistently reflected in organisational strategy, decision-making, delivery and partnerships
- Champion the organisation’s commitment to social and economic justice, ensuring this is embedded in the design and delivery of spacemaking and operational activity, and reflected in partnerships and ways of working within your remit.
- Act as a role model for organisational culture and values, setting expectations within your teams and supporting colleagues to apply these consistently in day-to-day practice.
- Work closely with leaders across the organisation to identify opportunities to improve organisational impact and efficiency, contributing operational insight to strategic planning and decision-making.
- Identify, assess and escalate risks related to operational delivery, organisational culture, and alignment with stated values and principles, ensuring timely mitigation within your area of responsibility.
- Lead and enable effective cross-departmental collaboration within your remit, ensuring teams are aligned, appropriately resourced, and working effectively towards shared organisational goals.
- Foster a culture of openness, care, accountability and continuous improvement within your area, contributing to wider organisational wellbeing practices.
- Take responsibility for your own ongoing leadership development, and actively support the development of others, building capability and leadership within the Spacemaking and Operations function.
- IEngage in organisational wellbeing practices by communicating needs appropriately, participating in feedback processes, and contributing constructively to living the TAA transformative culture
8.Governance and Compliance
- Provide strategic leadership on governance and risk management within your portfolio, working in close partnership with the Finance, HR and Operations team.
- Lead and hold accountability for risk identification, analysis and mitigation, ensuring risks to strategic objectives are anticipated, escalated and managed effectively
- Maintain oversight of risk across your area, ensuring robust systems, controls and practices are in place and consistently applied
- Ensure strong organisational compliance with TAA policies and practices, taking responsibility for their effective implementation, continuous improvement and alignment with wider organisational standards
- You will support Programmes, Campaigns and Community Departments by ensuring that the operations, structures, processes, and practices align with and support TAA's campaigning and organising goals, activating new allies' goals, and community goals
WHAT SUCCESS WILL LOOK
- The Liberation Centre runs smoothly, safely, and reliably day-to-day
- Staff and community members experience the space as welcoming, accessible, and well cared for
- Operational systems are efficient, compliant, and low-friction
- Space improvements are intentional, values-led, and responsive to user needs
- Teams can focus on delivery, supported by strong operational and spatial infrastructure
A BIT ABOUT YOU
- You are passionate about, and committed to, creating a more fair, just and equal world.
- You believe in the potential of young people to challenge the status quo and are dedicated to helping them become more powerful citizens.
- You’ve got a deep understanding of, and a personal relationship with, issues of social justice. From racism to the housing crisis to climate justice, you’ll be aware of how systemic injustice operates in our society, clued-up and well-informed on the big issues of our time, and committed to changing them.
- You’ll be comfortable managing a “to-do” list of competing priorities and balancing your workload to meet competing deadlines.
- You’re a sensitive and thoughtful relationship-builder who is interested in building a network of relationships to support the Advocacy Academy’s work. You’re a great listener, and remember people’s names, faces, and stories.
- You’re a confident written and verbal communicator, who is comfortable with tailoring communication to reach a diverse range of audiences and stakeholders.
- You’re proactive, organised, and eager to learn, whether that’s chatting with potential funders, researching new opportunities or collaborating with teammates.
IDEAL SKILLS & EXPERIENCE
- 3-5+ years’ experience in operations management, ideally including leadership responsibility for teams, workflows, or service delivery.
- Comfortable operating as the senior operational lead on site when required, maintaining full delivery responsibility and ensuring clear communication and escalation pathways.
- Demonstrated experience in facilities management and/or IT systems coordination, with an understanding of how operational infrastructure supports organisational effectiveness.
- Working knowledge of operational tools and systems (e.g. Microsoft Excel / Google Sheets, Canva, and similar platforms), with willingness to learn and adapt to new systems as needed.
- Experience supporting or developing operational processes, with an interest in improving efficiency, clarity, and user experience across systems and teams.
- Proven ability Experience working with diverse audiences and stakeholders, with an understanding of access needs and inclusive practice to manage multiple workstreams simultaneously, prioritise effectively, and maintain delivery in a fast-paced environment.
- Experience designing and delivering spaces, services, or operations with a strong understanding of access needs, ensuring inclusive and equitable participation.
This is an outline of the responsibilities and duties of the Head of Spacemaking & Operations role, it is not intended as an exhaustive list and may change from time to time to meet the changing needs of the Liberation Centre and our young people. Any changes will be made in consultation with the post holder.
HOW TO APPLY
Candidates will be asked to provide a CV and a Cover Letter OR a supporting video application addressing the following questions (no more than 1000 words or 10 minutes for all questions).
- Tell us about a social justice issue that makes you angry and why it matters to you?
- Our Head of Spacemaking & Operations role entails working and building relationships with different stakeholders. Tell us about a time when you successfully cultivated a relationship with someone when working towards a shared goal - What did you do and what did you learn?
- Include anything else you would like us to know as we consider your candidacy for the Head of Spacemaking & Operations role.
In addition, please also provide information on your notice period and your availability for interview. You may also attach any other content that would be relevant for us to have in order to showcase interest and experience. The content can come in any form of media, including but not limited to - a mind map of ideas, a timeline or portfolio of your work, life or experiences; a recording; a Powerpoint or other form of presentation; a song, article, poem or other writing samples.
DATES
- Closing Date: The deadline for applications 8th June 2026 by 10am.
- First Round of Interviews: will be scheduled for w/c 15th June 2026 (Dates are subject to change).
- Second Round of Interviews: will be scheduled for w/c 29th June 2026 (Dates are subject to change).
Please be aware that we will be interviewing as we receive applications. The application date might be brought forward if we find the right person.
A NOTE ON USING AI TOOLS IN YOUR APPLICATION
We understand that AI tools like ChatGPT can be helpful when preparing an application, and you’re welcome to use them as a support. However, we’re most interested in hearing directly from you. Please ensure your application reflects your own voice, experiences, and perspective.
We value the unique insights, lived experiences, and ways of thinking that each candidate brings. These are what help us understand who you are and what you would bring to the role, and they are an important part of how we assess applications.
If you require any adjustments or support during the application process, please don’t hesitate to let us know. we’re committed to making our recruitment process as accessible and inclusive as possible.
NOTHING ABOUT US WITHOUT US
We aim to be representative of the community we are working with. We encourage applications from people of colour, those who identify as LGBTQIA, working class as well as disabled people, those living with mental health conditions, refugees and migrants. We welcome people from all identities who are made to feel marginalised.
We’re not just committed to being an equal opportunity employer, we actively celebrate diversity in all its forms. Let us know if we can do anything to make the application or interview process more accessible. If you are invited to interview, we will at that point ask you for any accessibility requirements or preferences.
As an employer we make all reasonable adjustments to support employees in their work if they are disabled or have a health condition. We support the Access to Work scheme which could provide you with financial support to get the help you need to do all tasks successfully. We are happy to facilitate Access to Work assessments and reclaims and would actively welcome applicants who would need this in order to do the job.
All staff who work on our programme must have, prior to starting work, a returned satisfactory enhanced Disclosure and Barring Service (DBS) dated no earlier than 1st January 2021. The Advocacy Academy will assist the application for, and pay for the processing of, a new DBS for staff members where required.
We welcome applications from people with convictions. Please disclose in your applications if you have any convictions, cautions, reprimand or final warnings that are not "protected" (as defined by the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended in 2013). We consider each person on their own merits, taking into account all the circumstances.
The client requests no contact from agencies or media sales.
£59,656 per annum (London based) or £54,887 per (non-London based) + excellent benefits
Remote or London based (must be able to attend the London office at least twice per month if remote working)
The Royal College of Speech and Language Therapists (RCSLT) is seeking a Head of Membership to lead and develop the RCSLT’s membership function, ensuring cohesive delivery across membership operations, member support and member journeys.
Who we are
The RCSLT is the professional body for speech and language therapists across the UK. The RCSLT has over 24,000 members and employs around 65 staff predominately based in a London office. The RCSLT also has offices in Belfast, Edinburgh, and Cardiff.
Our mission is to improve the lives of people with communication and swallowing needs by facilitating and promoting research, producing guidance, holding events, and influencing government. We aim to promote better education and training for speech and language therapists and provide information to our members and the public about speech and language therapy.
The role
The Membership Team delivers an indispensable, personalised and insight‑driven experience. Our vision is for every therapist to feel supported, connected and valued through exceptional service. We empower members at all stages of their careers by linking them to the right resources and communities and supporting them through key transitions. We own and lead the Member Value Proposition (MVP) to ensure members feel they receive strong value for money, protecting the organisation’s core income stream.
Reporting to Director of Membership and Communications, the post holder has delegated authority for operational membership decision‑making, acting as the organisational steward of the Member Value Proposition and representing member needs across the organisation. The post holder is to lead and develop the RCSLT’s membership function, ensuring cohesive delivery across membership operations, member support and member journeys.
The role is also responsible for implementing a clear, insight‑informed membership plan that supports retention, value for money and the effective delivery of the organisation’s core membership fee income stream, ensuring high‑quality experiences and strong cross‑organisational alignment.
What we are looking for
We are looking for a strategic and collaborative Head of Membership who can lead and evolve our membership and engagement function. The successful candidate will bring a strong understanding of membership lifecycle management, value proposition development and insight-led decision-making, with the ability to translate data into clear priorities and improved member experiences. They will have proven experience leading teams and managing people in a fast-paced, changing environment and working cross-functionally to achieve organisational goals. Confidence in using and championing CRM systems as a core organisational asset is essential, alongside a solid understanding of data protection and GDPR.
The ideal candidate will be an effective communicator and influencer, able to present recommendations to senior leadership and build strong stakeholder relationships. They will be skilled in driving digital adoption, supporting teams through change and embedding continuous improvement approaches. A calm, structured and solutions-focused mindset is key, as is a commitment to a member-centred approach and high-quality service delivery, including oversight of complaints processes.
Please see the job description brochure with more information regarding the required experience and skillset needed for this role.
What we can offer you
- A competitive starting salary
- Generous annual leave entitlement
- Excellent staff training and development opportunities
- Supportive and flexible working environment including, hybrid working arrangements
- Generous Pension scheme
- Life insurance cover
- Season Ticket Loan scheme
- Eye care voucher scheme
- Family friendly employer including enhanced maternity and paternity leave
- Cycle to Work scheme
- Access to an Employee Assistance Programme and more!
Should you wish to discuss the role in strict confidence, or for more details about the role, please contact Lorna Lewis by email.
For more information and to apply, please visit our careers page via the apply button.
Closing date: 9.00am on Tuesday, 26 May 2026.
Interview date: w/c Monday, 8 June 2026 (in person in our London Bridge Office).
There will be a task that will be needed to be completed as part of the interview process.
Please note, we can only accept applications from those who have working rights in the UK, we cannot offer sponsorship for this role.
The RCSLT is committed to fostering an inclusive and equitable workplace where everyone feels valued and a sense of belonging. We aim to embed equity, diversity, and belonging practices throughout our recruitment and selection procedures. We strive to ensure everyone is valued equally for their contribution, experience, knowledge, and skills. We welcome applications from candidates of all different backgrounds.
We are looking for a highly motivated and organised individual to maintain, develop and continuously improve our systems. The role will be an integral part of the Living Wage Operations Team, providing strategic technical support and ensure the integrity of our systems, often overseeing development projects with external partners.
The Operations and Data Manager will need to be highly numerate and have great analytical skills to support our monitoring and evaluation functions, working with the Head of Operations and Insight on financial and budgeting management, reconciliation and forecasting for the Living Wage Foundation. The suitable candidate will be detail-oriented, be able to demonstrate their ability to seek out improvements and problem solve creatively and have experience working with Salesforce or equivalent CRM systems.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
London isa practice and development manager
Location: Hybrid (40% office based)
Hours: Full Time
Type of Contract: Permanent
Salary: £36,435
Reports to: Deputy Head of Operations
ABOUT SUZY LAMPLUGH TRUST:
The Suzy Lamplugh Trust was established in memory of Suzy Lamplugh, a young estate agent who tragically disappeared while at work in 1986 and was later declared deceased in 1993. Created to honour Suzy’s legacy, the Trust aims to empower individuals and organisations to take a stand against abuse, aggression, and violence in all forms, supporting safety in both personal and professional lives
Role overview:
The London ISA Practice and Development Manager is responsible for ensuring high-quality, safe, and effective practice across ISA service delivery. The role focuses on referral coordination, performance oversight, quality assurance, and supervision frameworks, supporting consistent and compliant service delivery in line with contractual, safeguarding, and organisational standards.
What we offer:
At Suzy Lamplugh Trust, we value the commitment and expertise of our staff and are proud to offer a comprehensive benefits package:
- Hybrid Working: With a minimum of 40% office-based work
- Generous Leave Package: 28 days annual leave (pro-rata for part-time) increasing with length of service, plus public holidays
- Special Leave: Including days for personal milestones, like moving house or celebrating your birthday
- Pension Contribution: 5% employer contribution
- Health & Wellbeing App: Access to counselling, advice, and discounts
- Occupational Sick Pay increasing with service
How to Apply:
Suzy Lamplugh Trust is dedicated to equality and inclusivity. Please apply by submitting your CV and a cover letter detailing how your skills and experience align with the job requirements. Applications without a cover letter will not be considered.
Deadline: 14th May 2026
To reduce the risk and prevalence of abuse, aggression and violence - with a specific focus on stalking and harassment
The client requests no contact from agencies or media sales.
HR & Operations Coordinator
Full time, permanent contract with 6 months’ probation.
The HR and Operations Coordinator is a varied and rewarding role at the heart of NEF, offering the opportunity to contribute across both people and operations.
Reporting to the Head of People and Organisational Development, you’ll play a key role in delivering high quality HR administration and supporting an efficient and impactful HR function. Just as importantly, you’ll help create an environment where colleagues can thrive, whilst contributing to NEF’s mission of building an economy that works for people and planet.
This role goes beyond traditional HR. As part of NEF’s wider operations team which spans finance, IT, fundraising, and project management, you’ll be exposed to a broad range of activities and priorities. You’ll act as a flexible and valued team member, stepping in to support key projects, respond to emerging needs, and help keep things running smoothly across the organisation.
It’s a fantastic opportunity for someone who enjoys variety, is naturally organised, and thrives in a fast-paced environment. You’ll bring strong prioritisation skills, a proactive mindset, and a professional, reliable approach, along with a genuine enthusiasm for getting stuck in and making a difference.
Role: HR & Ops Co-ordinator
Hours of work: Full Time (32 hours per week under NEF’s Shorter Working Week)
Salary: £39,066 - £42,272
Location: London/South East (in-office four days per week)
Contract type: Permanent
How to apply
Deadline for applications: midnight, 7th June 2026.
Interviews: First stage interviews offered online on June 16th 2026 with second stage in-person interviews on June 24th 2026.
Start date: ASAP
We are only considering candidates who have previous experience in HR administration.
Please answer the following questions on a separate Word document and submit alongside your CV
- Please confirm the details of your previous HR work experience, including job title, length of service and key responsibilities (200 words)
- Please describe what you think are the three most important elements of the HR function in order to support a productive, professional and happy work place? (200 words)
Please also complete the Equality and Diversity monitoring form.
You must be eligible to work in the UK, as we are unable to sponsor visas.
Inclusivity at NEF:
NEF wants to be an inclusive workplace with a diverse body of staff. We don’t want to conform to the traditional think-tank model where people from certain backgrounds are hugely under-represented. We know we have some way to go in this and are therefore genuinely keen to receive applications from Black, Asian and minority ethnic people; women; neurodivergent people; disabled people; people who identify as LGBT+; people with experience of mental health problems; and people who identify as working class or have done so in the past.
Accessibility and Equal Opportunity:
We value all candidates and are committed to equal opportunity. As a Disability Confident employer, we guarantee an interview to all disabled applicants who meet the minimum criteria for the role. If you require any reasonable adjustments to support you during the application process, or would like information in an alternative format, please let us know.
We actively promote positive action to advance fairness and tackle underrepresentation within our workforce.
The New Economics Foundation works with people igniting change from below and combines this with rigorous research to fight for change at the top.

The client requests no contact from agencies or media sales.
Our client was founded in 1984 and is dedicated to providing high-quality, modern actor training rooted in British and European classical theatre traditions. They have a rich history of alumni support and will now hire their new Head of Development and Prospectus is leading the search.
The Head of Development, reporting to the Managing Director, will lead the fundraising strategy and day-to-day operations to sustainably grown and strengthen the organisation’s fundraising activity. You will develop and own the fundraising strategy including targets and will communicate effectively donors, staff, trustees, and other stakeholders to develop a compelling plan for fundraising that includes appeals and major donor giving, of which a healthy level of activity will be inherited by the postholder.
The appointed candidate will have experience of working in a development function and will have experience of tactical philanthropy fundraising experience as well as setting strategy. You will be highly experienced in good relationship management and will enjoy working within a small team that supports a specific cause. The Head of Development will work independently and will shape new fundraising strategy, so experience of working at pace through your own momentum and ambitions will be advantageous.
At Prospectus we invest in your journey as a candidate and are committed to supporting you with your application. We welcome all candidates to apply, regardless of age, sex/gender, disability, race, religion, sexual orientation, marital status or pregnancy/maternity. If you have any disability and require reasonable adjustment/s to any part of the process then please contact Ryan Burdock at Prospectus.
If you feel you meet some of the criteria but not all, we really hope you'll enquire and learn more. Prospectus can advise and support on each part of the role and hopefully your application, so we look forward to hearing from you.
In order to apply please submit your CV in the first instance. Should your experience be suitable, we will arrange for a meeting to brief you on the role. You'll then have all the information you need to formally apply. We are looking forward to connecting with you soon.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
A fantastic opportunity has arisen for a Head of Finance with a children’s charity, on a full-time, permanent basis. As Head of Finance, you will play a critical role in strengthening financial management, reporting, and control across the charity. This is a hands-on senior role responsible for ensuring robust financial processes, accurate reporting, and effective financial planning that supports the organisation’s mission and strategic objectives.
There is hybrid working in place with this organisation with 2 days per week in their London office.
As Head of Finance, you will:
- Lead the improvement, documentation and implementation of financial reporting processes and procedures
- Support with the preparation and coordination of annual, multi-year budgets and financial plans, working collaboratively with budget holders to ensure that these align with the charity’s strategy
- Ensure robust financial processes and controls are in place for grant-making, including accurate recording, reconciliation, and clear audit trails
- Act as a key driver in improving financial systems, reporting structures, and processes across the organisation
- Report into the Director of Finance and Operations and provide line management to the Senior Finance Officer and Grants & Finance Administrator
The successful applicant will:
- Have significant demonstrable experience in finance within the charity sector, in a similar role
- Be ACA, ACCA, CIMA or equivalent fully qualified
- Have significant experience in a finance role with responsibility for financial reporting and controls
- Have experience of reviewing and developing financial systems and procedures
- Have significant experience of preparation and presentation of financial and management reports
- Have excellent communication skills, both written and verbal
If this sounds like you and you're keen to hear more, please do get in touch ASAP!
Please note, only successful applicants will be contacted with further information.
As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.







