103 Head of operation jobs near Birmingham, West Midlands
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Do you have experience of managing and coaching teams to deliver consistently high performance within a complex multi-site operation? Are you a fantastic communicator who can lead you team to achieve great results?
Dogs Trust are recruiting for a Head of Operations to lead our rehoming centres in the North to achieve high standards of dog welfare, customer service and operational procedures to maximise rehoming possibilities for dogs in our care.
Dogs Trust is the UK’s largest dog welfare charity and normally cares for around 14,000 dogs across its network of 21 rehoming centres in the UK and one in Dublin. Dogs Trust will never put a healthy dog to sleep, and believe ‘A Dog is for Life’.
Accounting for 62% of the Dogs Trust workforce, the Operations Directorate is responsible for achieving the mission of Dogs Trust through the intake, rehabilitation and rehoming of dogs. The Directorate is split between four functions; rehoming centres, the Contact Centre, a field-based team and a team in the London office.
This is an exciting role with huge scope, as you will need to get to grips with all aspects of the rehoming centre operation (previous animal welfare experience isn’t essential) to contribute to the achievement of continuous improvement in logistical and rehoming processes as well as our (already high) canine welfare and customer experience standards. You will contribute to the development of the operational strategy and its implementation in support of the wider Dogs Trust strategic aims, ensuring continuous improvement in performance across all Operational areas to support more dogs being cared for and rehomed.
As an inspiring and experienced leader, you will manage, motivate and develop a group of Centre Managers, focussing on building management capacity throughout Operations and enabling managers, through the development of a coaching culture, to effectively handle all management issues, encouraging innovation and new initiatives, as well as identifying and dealing with underperformance where necessary.
The successful candidate will be an excellent communicator with significant experience of managing and coaching a team of staff to deliver consistently high performance, ideally having managed staff remotely in previous roles. This experience will include recruitment, performance management and supporting managers with complex HR issues. You will be highly numerate with experience of managing budgets and will have the ability to analyse complex data to make management decisions and make recommendations for future action.
The role will be home-based, within the north and there will be significant travel, including some evenings and weekends.
To apply for this position please click the APPLY NOW button. Our application process requires you complete an application form and a covering letter explaining your interest and suitability for the role.
Interviews will take place on 6th and 7th June in Manchester (first stage) and 13th June in Darlington (second stage).
The client requests no contact from agencies or media sales.
Veganuary is the non-profit that encourages people to go vegan for the month of January - and beyond. We focus on changing consumer behaviours and attitudes, while providing lots of information and practical support - to make the transition to veganism as easy and enjoyable as possible.
We also work with businesses to drive up vegan food provisions in shops and restaurants and have made veganism more visible and accessible through our work with national and international media.
What we do
- Our Aim: A world without animal farms and slaughterhouses. A world where food production does not decimate forests, pollute rivers and oceans, exacerbate climate change and drive wild animal populations to extinction.
- Our Mission: To inspire and support people to try vegan, drive corporate change, and create a global mass movement, championing compassionate food choices with the aim of ending animal farming, protecting the planet, and improving human health.
We work toward our lofty ambitions by following a simple, 3-step plan:
- Encouraging and supporting millions of people to try veganism.
- Creating the necessary media and social media buzz to raise awareness of the topic and the benefits of a vegan lifestyle.
- Encouraging companies to promote and launch more delicious vegan options to increase the quality, availability and visibility of vegan food.
How we do it
You’ll have no doubt seen our public campaigns for Veganuary, you may even have tried it yourself. We’re incredibly proud of the global movement we’ve built, and it continues to grow year-on-year.
The part of work you might be a little less familiar with is our work in influencing businesses. The more businesses speak positively about veganism and launch new vegan products, the better the availability, visibility and quality of vegan products becomes, making it easier and tastier to try vegan. This is inspiring more people to choose plant-based options and stick with it long term.
Amongst many others, we are incredibly proud to have worked with the following companies to increase their vegan offering:
What we’re looking for
As we head into the next phase of our strategy, we are looking for a talented Head of Operations and Finance who can help us build a robust, sustainable organisation. You will help us to shore up our gains to date and capitalise on the increasing number of growth opportunities coming our way.
This is a reimagining of an existing role and represents an investment in the charity’s future. We are looking for someone who can work closely with the board and executive to devise and implement business plans that are robust enough to accommodate our rapid growth and flexible enough to take advantage of new opportunities.
You will lead on financial management, supervise and optimise the organisation’s operations in the UK, and support our growing international team in operational matters.
Playing a pivotal part in the Senior Management Team, you will be responsible for ensuring that Veganuary’s day-to-day operations - including governance, administration, HR, finance, legal and IT remain compliant, responsive and efficient.
We don’t believe in prescriptive person specifications, as they limit the diversity of experience on our teams. We have just three questions of you, before you apply:
- Are you a qualified finance professional with significant experience of overseeing finance functions in UK charities?
- Are you a skilled strategic thinker with a proactive approach to solving problems?
- Do you enjoy building efficient structures and processes that limit bureaucracy and drive growth?
If you like what you’ve read, and your answer to all three questions above is “yes”, I recommend that you read the application pack by following the link below and consider getting in touch to discuss the role in more detail.
Our Financial Planning & Analysis team are looking to recruit a Head of Finance working with the Operations and Commercial departments of the Trust, this is a key senior role in a fast pace environment. You will have strong commercial and communication skills to lead a national team of 4 finance managers ,you will be working with Operational teams assisting Directors with financial and commercial decision making. This is an exciting and rewarding role for the right candidate working for a highly regarded national charity.
The Financial Planning & Analysis function is responsible for strategic, commercial financial advice and financial performance management for the Trust including performance reporting, financial bid support, business cases, budgeting and forecasting activities. The team provide essential analysis and insights for budget holders and senior leaders to drive effective, sustainable, and commercial planning.
This role has responsibility for the Commercial advice to Management Teams, Business Planning & Budgeting, monitoring of monthly expenditure, challenging senior teams driving value for money within our operations and commercial departments. Review of expenditure accruals / deferrals. Training budget holders to improve financial management & accuracy of monthly management accounts.
You will initially be working on a hybrid basis and then based at one of our key centres with the opportunity to work flexibly. There will also be opportunities for you to work with Young People and witness the fantastic work of the Trust.
The client requests no contact from agencies or media sales.
What is the Parent-Infant Foundation?
We are a national charity that works to ensure the healthy social and emotional development of every baby, through focusing on the relationship between parents and their babies from pregnancy and into the first years of life.
Our mission is to support the growth, quality and sustainability of specialised parent-infant relationship teams and to contribute to the evidence base supporting them. We also campaign for infant mental health and its importance in the health of our nation, to local and national governments. We care about infant mental health because babies cannot wait.
This is an exciting time to join the Parent-Infant Foundation; we are seeing increased investment in and development of parent-infant teams across the UK and this role provides the opportunity to play an influential role in that momentum.
We are keen to attract applicants from all ages, cultures, ethnicities, sexualities, religions and genders. We are very parent-friendly, as you would expect.
As Head of Clinical Strategy and Development, you will use your leadership skills, clinical experience and service development expertise to lead our development and implementation work. This includes leadership of our comprehensive support offer to parent-infant relationship team commissioners, service developers and practitioners. You will ensure we are providing detailed and expert consultancy on all aspects of service development such as business cases, service design, care pathway development, recruitment, intervention selection and measuring outcomes. We do not deliver, manage or inspect clinical services but we do provide comprehensive development and implementation support to them. We have a small development team which you will lead and manage in order to achieve our strategic goals.
You will oversee our UK-wide programme of virtual and face to face learning events, ensuring they are high quality and impactful. The role also requires regular dissemination of contemporary research and clinical literature and learning. You will provide clinical leadership to all aspects of the Parent Infant Foundation, including working closely with Policy and Communications colleagues to create compelling evidence-based reports and presentations. You will collaborate on press, media and publication activities, and contribute to fundraising applications and income generation activities.
Who we’re looking for
We are looking for an enthusiastic and highly experienced clinician with leadership experience and clinical supervision skills. You will have extensive experience of working clinically with very young children and their carers. We are looking for someone with exceptional relationship skills and extensive multi-disciplinary team working. This role requires you to build strong relationships with a wide range of stakeholders, including senior managers, funders, commissioners, research and evaluation partners, and national policy makers. You will also need an understanding of infant mental health competencies and workforce training requirements.
You will need to be credible at a senior level with a track record of successful influencing. This role requires an understanding of research and evaluation work as it relates to parent-infant relationship teams and interventions. We need someone who can lead and provide service development and quality improvement consultation, manage and deliver internal and external projects, and write clear, concise and compelling reports.
We are looking for a self-starter who is comfortable working from home but who prioritises team-working and relationship building to progress our strategic aims.
The role is for 3 days per week (22.5 hours). Core days are Tues & either Weds or Thurs. The rest of the hours can be worked flexibly across the week but must be worked between 9am and 5pm.
Please see the job description for further details.
Interviews are scheduled to take place via Zoom on Wed 29th or Thurs 30th June 2022.
To apply for this role, please submit a CV and cover letter outlining how you meet the essential criteria listed.
We are seeking a Head of Programmes to manage a portfolio of large and small projects, working with the regional team to co-ordinate actions and activities to agreed deadlines. Producing project status reports and managing stakeholder relationships. The role will involve strong leadership, managing regional work programmes, connect with the wider team and lead in identifying project opportunities.
Alongside this you will work closely with the development team to support early engagement with prospective clients to help cultivate new opportunities including developing relationships and ensuring the seamless transition of new client wins into the project management funnel. You will be accountable for ensuring all project requirements are up to date and that deliverables are met.
The client requests no contact from agencies or media sales.
Hope for Justice exists to bring an end to modern slavery by preventing exploitation, rescuing victims, restoring lives and reforming society. Around the world, we are growing a movement of abolitionists who believe freedom is worth the fight. Our team works from more than 30 locations across five continents. If you’re looking to make a difference, this is the place for the you.
Hope for Justice is committed to the principles of diversity, equality and inclusion. If you feel that your skills and experience fit one of our roles then we would welcome your application regardless of your background.
Hope for Justice has an exciting fixed term opportunity for an experienced, highly organised and solution focused HR leader to join our global HR team. The Head of HR works to set and implement the strategic direction and ensure efficiency of the global HR function across Hope for Justice, as well as being a key role on the Operational Steering Board. This is a maternity cover role, for someone with a strategic and operational HR background to lead on delivering the departmental strategy is implemented as well as delivering high quality HR support.
Our HR Team delivers a range of HR services globally, covering the full employee life cycle. We are looking for an experienced HR professional who has had exposure to the full generalist remit, with extensive experience of working at a leadership level and setting strategic direction. Although not essential, having experience of working in an international setting would be advantageous.
For more information, please download the Role profile at the bottom of the advert.
- As part of the Senior Leadership Team, working to help set and implement the strategic direction globally for the global HR function
- Delivering high quality HR advice to staff and managers in relation to all aspects of the employee lifecycle ensuring compliance with policies, employment law and regulations
- Provide HR support on all aspects of operational HR including recruitment across Head Office and wider group.
- Responsibility for management of all complex ER cases (incl sickness, performance management, grievance and disciplinary processes)
- Champion the development of people management skills within the group
- Identify and drive the continuous improvement of HR systems and practices
- Develop, lead and drive forward key HR initiatives globally – wellbeing, D&I, Reward, Recruitment
- Line management of UK/US HR and Talent Development team, with dotted line support to Global HR
- Understand and uphold the standards outlined in the Hope for Justice Safeguarding policies, acting with due care and attention to safeguard the wellbeing of anyone that comes into contact with our work and reporting concerns if they do arise.
Benefits of working at Hope for Justice
Hope for Justice is committed to supporting our staff’s wellbeing and offers competitive salaries and a range of additional benefits to our staff. This includes generous annual leave entitlement, pension scheme contributions, company sick pay, enhanced maternity and paternity pay and access to the Employee Assistance Programme for staff and their family. As well as operating both Flexible and Hybrid working policies for our UK employees.
Salary: Up to £55,000 per year
Closing date: 5th June 2022, applications will be reviewed on a rolling basis
Proposed start date: 15th August 2022, fixed term until 27th October 2023
Location: Flexible, UK (Head office is located in Manchester)
All offers of employment will be subject to satisfactory references and appropriate screening checks, which include criminal records checks, in line with our Global background checks policy. Hope for Justice participates in the Inter Agency Misconduct Disclosure Scheme. In line with this scheme, as part of the referencing process we will request information from job applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. By submitting an application, the job applicant confirms his/her understanding of these recruitment procedures.
The client requests no contact from agencies or media sales.
A successful and friendly Birmingham based charity is seeking a Head of Finance & Corporate Services on a full-time, permanent basis.
The organisation is a thriving and flexible employer, and they are actively seeking to increase their diversity. They are an independent charity set up specifically to support past and present Chartered Surveyors and their families through life’s unexpected challenges, from the very beginning of their surveying careers through to retirement.
Highly values driven, the charity seeks to act as a bridge over troubled waters to Chartered Surveyors and operate a helpline which gives access to a range of services including grants, counselling, legal advice, coaching and ongoing support. They also offer a broad ranging suite of webinars and workshops.
They live and breathe their values of Compassion, Flexibility, Professionalism & Integrity.
The role is full-time permanent, and there is significant flexibility around hours and the opportunity to work remotely most of the time. The organisation has a turnover of approximately £2 million per annum and around 30 staff. They are a welcoming and flexible organisation with an impressive record of staff retention.
The Head of Finance & Corporate Services will be part of the Senior Leadership Team (SLT) taking shared responsibility for the delivery of the strategy set by the board, developing a positive and inclusive culture, and achieving productive change - leading the staff of the organisation to deliver innovative and high-quality services.
You will lead on ensuring that the charity fulfils its legal and statutory financial and governance requirements, leading the Finance and Corporate Services Team in delivery of strategic aims and overseeing the management of all finances and IT systems. It is anticipated that around 70% of the role will be focused on finance, with around 30% on IT / Corporate Services.
The charity would like to encourage diverse applicants for this position as they are actively seeking to diversify the team throughout the organisation.
The Head of Finance and Corporate Services is a key role within the charity and is an important part of the Senior Leadership Team (SLT). The SLT take shared responsibility for the delivery of the strategy set by the board, developing a positive and inclusive culture and achieving productive change and leading the staff of the organisation to deliver innovative and high-quality services.
The role also leads on ensuring that the charity fulfils its legal and statutory financial and governance requirements and leads the Finance and Corporate Services Team in delivery of their strategic aims, overseeing the management of all finances and IT systems.
- Being a part of and contributing to the work of SLT
- Taking a lead on ensuring that the charity fulfils its legal and statutory financial and governance requirements
- Leading the Finance and Corporate Services Team in delivery of the charity’s strategic aims and overseeing the management of all finances and IT structures and systems
- To provide leadership, direction and management to Finance and Corporate Services Team
Candidates with the following experience will be best suited for the role:
- A fully-qualified ACCA, CIMA or ACA accountant
- Experience in a similarly broad finance & resources role, covering both finance & IT in a charity or not for profit organisation
- A calm, and confident professional with prior line management experience
- A friendly, flexible and values driven individual
- Experience in a senior leadership position
- Experience completing both statutory accounts and management accounts
- An understanding of charity finance
- Experience and/or understanding of investment management
Salary: £53,600 per annum
Benefits include: 28 days holiday, flexi-hours (7am-7pm), matched pension contribution of up to 10%, life insurance, an Employee Assistance Programme which provides counselling and other wellbeing services and access to a staff rewards system
Closing date: 23rd May 2022
Interviews: 30th May 2022 – ideally face-to-face in Birmingham, however remote interviews may be accommodated
The charity encourages applications from all candidates and is actively looking to diversify the organisation.
If you would like to discuss this role further, please apply by filling in the application form by the closing date.
The application form will be provided by Marble Mayne Recruitment.
The shortlisting process will be anonymous in order to mitigate unconscious bias and ensure a level playing field for all applicants. This means that the shortlisting panel will not have your name, address or any other demographic or other characteristic information at the point of shortlisting. If you identify as a person for whom English is not your first language the shortlisting panel will be informed, and it will be taken into account during shortlisting. If you identify as someone with a disability and you meet all minimum requirements of the job as set out in the JD and Employee Specification you will be put forward for interview.
Are you an experienced and dynamic finance professional looking for a broad, hands-on exciting position in a growing charity? If so, we’d love to hear from you.
We are looking for an agile and experienced Head of Finance to lead Brake’s operational finance function and also maintain and develop our financial systems and operating processes. We are looking for someone who has previous hands-on experience; ideally in a similar-sized or larger organisation. Reporting into the Chief Operating Officer, this role is a very hands-on finance role leading on all aspects of financial accounting across the charity, providing clear financial insight at all times. The Head of Finance will work closely with our leadership team and undertakes the most senior finance role within the organisation.
Currently the finance team consists of the Head of Finance and a Finance and Admin Officer (who reports into the Head of Finance). While nothing is guaranteed, there is potential for growth across the charity and therefore we are looking for a Head of Finance who can demonstrate experience and capability to step up into a more senior finance role, overseeing a more complex finance function with additional line management responsibility.
Who we are
Brake is the national, acclaimed charity tackling the daily, horrific carnage of deaths, injuries, and air pollution on roads. Traffic is the biggest killer of young people worldwide, poisoning our lungs and contributing hugely to the climate emergency. Brake’s vision is that people get around in safe and healthy ways. Our values require us to be evidence-based, aim high, and work collaboratively.
We have a 25-year reputation for shouting out for positive change, advising government, encouraging action in communities, and delivering the UK’s National Road Victim Service for bereaved and injured families.
- management and administration of book-keeping using Xero;
- operation of Sage Payroll and pensions for c.45 staff;
- preparation of management accounts and financial reporting information for the charity’s finance committees monthly. Attendance at monthly finance committee meetings;
- preparation of the annual budget and monthly forecasts;
- processing of invoices, arranging supplier payments, resolving queries and debtors;
- managing bank accounts holding the charities’ working funds and its reserves, both online and offline;
- working alongside the auditors (managing the audit process end to end) and the Treasurer, generating year end accounts documents and submitting returns (including VAT returns, GiftAid claims etc) to the relevant authorities (including Charity Commission and Companies House) ensuring they are compliant with charity legislation;
- leading the identification and implementation of improvements to finance processes, as agreed with the Chief Operating Officer;
- working closely with all budget holders, supporting colleagues with financial matters, notably in preparing and checking a) budgets and b) financial expenditure reports required by sponsors and statutory funders; and
- line management of one member of staff.
- experience of working in a similar hands-on role in a finance management capacity in the not for profit sector;
- a recognised accounting qualification (ACA, CIMA, ACCA, CIPFA);
- excellent knowledge of financial processes;
- experience of using Xero and Sage software and adept at Microsoft Office;
- the ability to produce high quality financial reports;
- an analytical mindset, able to work as a financial adviser for non-finance functions, providing insightful analysis and guidance;
- the ability to work in a fast-paced environment, balancing multiple responsibilities;
- proactive, problem solving ability and strong interpersonal skills; and
- a values-driven approach to life; you want to work for a charity.
About the team and how we work
- You will be joining a skilled, dedicated and friendly team.
- Our team works remotely and encourages use of sustainable transport.
- Brake actively promotes equality, diversity, and inclusion. We employ based on skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation.
- Employees are subject to driver licence checks. If you drive, please note we do not accept applications from serious traffic offenders due to the nature of our work.
The client requests no contact from agencies or media sales.
Our partner is an award winning UK based charity, which is promoting different solutions to the issues facing international aid and the WASH sector including standalone social impact businesses and programmes to improve hygiene, sanitation and nutrition for under-fives; designed to increase resilience and self-reliance and improve the lives and life chances of farmers, families, women, girls and young children.
We are recruiting a Head of Finance and Governance to support Chief Executive and provide strategic management and operational oversight of finance, HR and business support functions and to ensure that everything is done in the most financially effective manner and in compliance with all statutory and regulatory requirements. The incumbent will be supported by qualified accountants in the UK and overseas and their local teams.
This is a part-time role, which would suit an experienced accountant/company secretary, seeking to work flexibly. The 2/3 days we anticipate this role requiring could be spread over 5 days, if the incumbent found this more convenient and all the requirements of the role can be met.
- You will be the ultimate responsible person for all of the charity’s external and statutory financial reporting, including reports to funders, trustees and regulatory bodies, though the bulk of this work will be delivered by the finance teams in the UK and Africa.
- You will provide strategic budgetary and financial management support to the Chief Executive in London and the Managing and Finance Directors overseas, assisting them to develop compelling bids for fundraising and inward social investment and will liaise, if necessary, with the financial managers/reviewers of any potential funders/investors.
- You will provide advice and guidance on HR, contractual, corporate and statutory matters to the senior team in the UK and overseas, consulting/liaising if necessary with our lawyers, auditors, and other service providers in both countries.
KEY AREAS OF RESPONSIBILITY
1.1. Financial strategy
Supporting the development of financial strategies under a variety of scenarios for internal management, trustee discussion and presentation to potential funders/investors.
Leading on financial discussions with trustees and prospective funders/investors.
Developing the financial competence and confidence of PA/BW’s senior teams.
1.2 Financial oversight
Ensuring that monthly management reporting, budgeting and forecasting is accurate and timely and supporting the needs of management, trustees, project managers, funders and donors.
Reviewing the annual budget proposals raising issues, challenging assumptions and, ultimately, agreeing same with the local teams.
Reviewing the monthly financial returns submitted/presented by the finance teams querying anomalies and overspends and agreeing/requiring actions to be taken.
Updating the rolling forecasts of income and expenditure (reflecting actuals to date), monitoring the bank positions and using this to approve or reject requests for ongoing or exceptional expenditure.
1.3 Financial management
Maintaining up to date Financial and HR Policy and Procedures Manuals and responding to requests for variations thereto or divergence therefrom.
Being the principal signatory and authorised administrator for all UK bank accounts and approving changes to the mandate for bank accounts overseas.
Approving and signing off all cash transfers
2. Programme support
2.1 Programme budgeting
Preparing, discussing, reviewing and agreeing the financial budgets for individual projects and/or generic programmes.
Assisting the teams with costing, pricing, taxing and other financial sales related issues.
2.2 Programme reporting
Maintaining cumulative records of expenditure by funder and overseeing the preparation of funder reports and audit completion statements confirming the full dispersal of funds.
Submitting financial claims to statutory funders as and when required.
3. Corporate obligations
3.1 Statutory reporting
Being the principal point of contact between the external auditors the Treasurer and the board.
Agreeing the annual audit timetable and priority audit areas with the external auditors
Reviewing the draft statutory accounts produced by the local finance teams, agreeing the split between restricted and unrestricted programmes, calculating carried forward balances and agreeing same with auditors.
Confirming the appropriate use of restricted income, writing the trustees’ annual review, securing an unqualified audit report, responding to the annual audit letter, convening and managing the AGM.
Reviewing and signing off all statutory filings and ensuring compliance with all regulatory restrictions and statutory obligations.
3.2 HR and legal
Ensuring compliance with all legal, statutory and regulatory requirements in the UK and all other countries of operations.
3.3 Trustee management
Preparation of board papers and management of board meetings.
PERSON SPECIFICATION (Desirable)
Educated to degree level or equivalent
Relevant financial, HR and legal experience and qualifications
Familiarity with complex donor reporting and of managing restricted/unrestricted funding
Experience of working in an international and highly regulated environment
Awareness of investor relations in a social investment and entrepreneurial context
Understanding of managing business support systems, including ICT and procurement
A thorough knowledge of HR systems and processes
An understanding of staff management and a willingness to support staff development
Experience of managing organisational development and systemic change
Excellent written and oral communications skills
RTW in the UK essential
Under the direction of the Senior Partnerships Manager (Education):
- Ensure that youth work connects into Sport Birmingham’s strategic outcomes, supporting complementary activity within and outside the organisation and contributing to the continuous improvement and development of business (including the annual delivery plan, performance management framework, business planning, marketing and communications, equity, and safeguarding).
- Line manage the ‘youth’ team, ensuring operational delivery is achieved, and that volunteers and sessional workers are effectively recruited and equipped to support projects; implement Performance Development Plans for your team members.
- Take responsibility for project business plans managing resources, including the administrative, financial, monitoring and reporting systems; ensure risks to the projects are identified, managed, and mitigated against.
- Ensure delivery is in accordance with funding guidance, financial procedures, and policies, taking responsibility for setting budgets, monitoring income and expenditure, plus the submission of progress reports, case studies and evaluation processes designed to evidence the impact of interventions and performance against targets.
- Ensure adherence to the requirements of the Safeguarding and Protecting Children in Sport Standards, also relevant good practise guidelines, quality assurance and minimum standards.
- Lead on the development of stakeholder and partnership engagement, promoting collaboration across the education, sports and wider voluntary, youth and community sectors and raising awareness of funding opportunities available to increase participation in sport, wellbeing, and diversionary activity.
- Support the growing network of sports organisations and clubs to become sustainable by providing practical advice on recruiting and retaining young people and volunteers in clubs and organisations.
- Support the development of local events and competitions for youth-focused projects and programmes.
Closing for this role is 3 June. We are encouraging interested candidates to get in touch asap.
The client requests no contact from agencies or media sales.
Sales Operations Manager, School Partnerships
Full Time 37.5 hours per week
Birmingham, London or Manchester
£30,000 per annum (plus £3,000 London Weighting if applicable)
Who we are looking for
We are looking for a motivated and talented professional to join our School Partnerships team as a Sales Operations Manager. You will be responsible for increasing sales productivity by simplifying processes and implementing automation tools.
You’ll achieve this by effectively and efficiently business partnering with a few of our teams to proactively identify bottlenecks in our sales processes and find ways to reduce them which will make the sales machine go faster. In addition to this, some projects that you’ll be involved in include developing operational strategy, leading complex operations and you’ll work to align varied, often competing, interests.
Working in a hybrid way, you’ll be attached to either our Birmingham, London or Manchester office and will report to the Operations Director of School Partnerships. In line with our current ways of working, you’ll be expected to be in the office at least 1 day a month, in addition to team days. This is subject to review.
Some of the skills that’ll really help you in this role are, strong analytical and numerical skills with excellent attention to detail, strong people and influencing skill with the ability to build trust and effective relationships and also be competent with handling data to help monitor and evaluate performance outcomes.
If you’ve experience in creating reports, optimising processes, training new hires and managing dashboards and have a customer focused approach, this could be the role for you.
Who are Ambition Institute?
At Ambition Institute we help schools tackling educational disadvantage to keep getting better, and help their teachers and school leaders to become more expert over time. That’s how we’ll make sure every child gets a great education and the best possible start in life.
- We train teachers and leaders at all levels to get better at the things that make the biggest difference: what you teach, how you teach it, and how you create the conditions for schools to thrive.
- We share what works. Everyone can benefit from evidence of how great teaching and leadership can improve schools and change lives, so we connect people to the latest research and best practice.
- We champion every teacher and school leader’s potential to develop, as the driving force for sustainable school improvement.
We are happy to announce that we will be able to offer you:
- Agile working culture, so you can control how you work.
- Staff affinity networks that help keep equality, diversity and inclusion at the heart of our work.
- Enhanced maternity pay after a year’s service.
- Shared parental leave package.
- Access to free, confidential 24/7 wellbeing and support line.
- Professional development offer for all staff.
- 25 days’ annual leave + bank holidays.
- Employer pension contribution of 11% (10% pension plus 1% national insurance rebate).
- Interest free season ticket / bike loans
How to apply
All applications must be received by the closing date, 9am on 07 June 2022. Interviews are expected to take place on 13 June 2022.
To apply for this role, or any of our other vacancies or for any questions or queries please visit our website.
Equality and diversity matter to us. If you think you’d be suited to one of our roles we’d love to hear from you regardless of age, disability status, ethnicity, gender, religion or sexuality.
The client requests no contact from agencies or media sales.
Contract Type: Fixed Term
Location: Home Worker - England and Wales
Salary: £26,451 - £28,886 actual per annum (depending on skills and experience) + London allowance of £3,600 (if applicable)
Working Hours: 35 per week
Closing Date: 26 May 2022
Interview Date: TBC (via Zoom or Teams)
Reference Number: VAC3198
Location: This is a home-based role but you must be flexible and able to attend our offices (in London or Birmingham) when required.
Please note, the deadline for submitting applications for this vacancy is 12:00pm on the closing date.
We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
About Alzheimer's Society
We are the UK's leading dementia charity. Every day, we work tirelessly to find new treatments and, ultimately, a cure for dementia. We provide expert information, training, and support services to all those who need our help. And we are creating a more dementia-friendly society so people with the condition can live without fear and prejudice.
Until the day we find a cure, Alzheimer's Society will be here for anyone affected by dementia - wherever they are, whatever they're going through. Everything we do is informed and inspired by them.
About the role
We have an exciting new opportunity available within our People Directorate, for an Induction Experience Lead to join us in what is currently an progressive and exciting time within the Alzheimer's Society.
Based within our Talent and Organisational Development team, this role will lead a project to review and develop our Society wide approach to Induction. Working across the organisation the role will ensure that all those who join the Society have an inclusive and welcoming experience.
They will ensure that every new starter, whatever their role, gains the skills and knowledge needed to deliver our work.
This role is a great opportunity for those looking to move into, or explore working within learning and organisational development through leading and owning our induction review.
Ideally, you will have:
- Excellent communication skills both written and verbal (essential)
- Evaluation and project management
- Ability to create a new approach on Induction for all our staff.
- Good understanding of EDI considerations within the workplace
- Experience in analysing data, systems and processes logically and make improvement recommendations
- Experience in leading successful projects to deliver positive change outcomes.
Our employees work hard every day to make a true difference in people's lives. We are proud to support them with a range of benefits, recognition and many options for working agilely, all contributing to a strong work life balance. We also have various learning programmes to support you in your development and help you grow to realise your potential and shape a career with Alzheimer's Society.
You can also visit our Working for Us pages, which give you more information about what it’s like to be an employee at the Society.
You may have experience of the following: Head of Operations, Operations Manager, Licensed Trade, NEBOSH, Trade Activity etc.
Ref: 132 934
Operations Manager (Cambridgeshire, Norfolk and Suffolk)
Salary: £34,650 - £38,352 pa depending on experience
Who are we?
The Duke of Edinburgh’s Award (DofE) is a world leading youth charity which gives young people the chance to develop skills for work and life.
Our structured programmes of volunteering, physical and skills based challenges inspire, guide, and encourage young people to widen their experiences and learn new skills.
Through a licensing process, we partner with youth organisations and support them in their delivery of our programmes to their young people. These organisations range from schools and colleges to local authorities, charities, secure units, and community organisations.
We have recently launched our new strategy for the next five years, Youth Without Limits, which will ensure the DofE is open to all young people aged 14-24 across the UK, and that our participants reflect the most diverse generation of young people ever.
What is the role?
Working within our values and behavioural framework, this role will see you remotely managing, developing, and empowering a team of Operations Officers. By creating a positive working environment in which they can flourish, you will support them to achieve our strategic ambitions and their individual Key Performance Indicators.
Operations Officers are responsible for managing the relationships with our partner organisations (known as Licensed Organisations – LOs), ensuring they offer quality and inclusive DofE programmes to their young people. You will support your team through engaging with stakeholders, managing, and resolving any issues or concerns Operations Officers raise around delivery or quality within their LOs.
As part of the regional management team, which comprises of the Regional Director, Business Support Manager, Senior Operations Manager and other Operations Managers, you will actively contribute to developing and delivering ways to achieve objectives outlined within the regional business plan which supports our national strategic goals.
You will undertake meetings, in person and virtually, across the region engaging with a wide variety of stakeholders at different levels within different organisations. When not out at meetings, you will be working from home.
Whilst you won’t be working directly with young people, you will have the satisfaction of knowing that you are having a positive impact on their future opportunities.
What are we looking for?
We are looking for a strong team leader who has experience of directly managing a team of staff, either in person or remotely.
You will need to have outstanding communication and interpersonal skills to engage with internal and external stakeholders and be an enthusiastic influencer and authentic ambassador for the DofE.
To undertake the role you’ll need to be exceptionally organised, have the ability to prioritise your workload, meet deadlines and have excellent administrative skills, being both computer literate and competent in MS Office applications.
Our work is increasingly data driven, so you will need to have experience of managing and analysing simple data from which to make informed decisions.
Project management experience will be required to enable you to contribute to regional and national projects, that will drive our strategic objectives forward over the next five years.
We are looking for someone who is decisive and flexible in their approach, has a positive outlook and who will actively manage the wellbeing of their team.
What will you get in return?
The opportunity to work for a successful and dynamic charity that has the development of young people at its heart.
A starting salary of between £34,650 - £38,352 per annum dependent on experience.
From day one you’ll have access to a generous pension scheme and an employee assistance programme.
Through our Flexible Working policy the DofE provides an opportunity to work flexibly to meet yours and our business needs.
How to apply
If you feel excited by this role and believe you have the necessary skills and experience to become a valued team member, please go to our website and apply.
The deadline for applying for this role is 10 June 2022
There will be two interviews for this role with successful applicants being invited to attend on the following dates:
First interview: Week commencing 20th June 2022 which will be held virtually over Teams.
Second interview: Week commencing 27th June 2022 which will be held virtually over Teams.
An enhanced criminal record check (e.g. DBS/PVG or similar) will be undertaken when a job offer is accepted.
If you would like to access the application form in a different format or if you would like any assistance that might help improve your experience while completing the application, please contact us by email.
Since its launch in 1956, the DofE has empowered millions of young people to become the very best they can be. It was established by HRH The Duke of Edinburgh, our Patron, and is still guided by the same set of principles he laid down.
The flexibility and adaptability of DofE have allowed the DofE to spread around the world. We operate through a social franchise model in the UK, licensing and supporting a wide range of organisations to deliver DofE programmes to hundreds of thousands of young people every year.
Despite the disruption caused by the COVID-19 outbreak our ambition to grow the number of young people who can access a DofE programme remains unchanged and we continue to engage new partners and develop innovative ways of working with businesses, the voluntary sector, and policymakers across the UK to ensure that any young person who wants to do their DofE can do so.
Diversity, equality & inclusion
The DofE is committed to creating a diverse and inclusive staff team and we are proud to be an equal opportunity employer.
We recruit, develop, promote and value people without regard to race, religion, gender, gender identity or expression, sexual orientation, national origin, disability, or age. In order to meet the changing needs and aspirations of the most diverse generation of young adults ever, our staff need a range of perspectives, skills, and lived experience.
While we welcome applications from people of all backgrounds to join our passionate and friendly team, at present people of colour, disabled people, and people under 25 are not as well represented as we would like. As such we particularly encourage applicants from these backgrounds.
Head of Customer Experience
- Home Based with some travel to Head Office / partner sites (as required)
- Circa £50k
- 35 hours over 5 days per week
The Head of Customer Experience is responsible for leading and managing Ben’s Customer Experience department. The role is focused on Ben’s Health & Wellbeing customers (service users, supporters, partners, etc) owning end-to-end customer journeys alongside all physical, digital, print, and social media touchpoints. This role is also responsible for continuously reviewing and improving all aspects of customer satisfaction and user experience across Ben’s wider Health & Wellbeing services.
The Head of Customer Experience will oversee Ben’s brand and marketing campaigns to promote brand awareness and engagement with individuals (who work in, or who have worked in the automotive industry), automotive partners and stakeholders as well as manage the core functions that sit under the Customer Experience department, namely Digital Marketing & Engagement as well as Communication & Impact.
The Head of Customer Experience forms part of Ben’s Health & Wellbeing Senior Management Team working both operationally and strategically to meet organisation aims and objectives and will:
- Lead, manage and inspire the Customer Experience department and functions
- Work closely with the Digital Marketing & Engagement Manager to develop and drive Ben’s digital marketing strategy to increase awareness and engagement
- Work closely with the Communications, Content & Impact Manager to develop and deliver Ben’s Health & Wellbeing internal and external communications plan
- Ensure all marketing and external communication activities grow Ben’s brand, reputation, and reach
- Plan launches of new services and products working with relevant Health & Wellbeing departments and functions (as applicable)
- Oversee Ben’s PR activity for all Health & Wellbeing departments and functions, seeking and maximising PR opportunities in terms of awareness, reach and demonstrating impact
- Uses feedback and insights to help shape and influence the future of Ben’s Health & Wellbeing services
- Play an active role in defining and packaging products and services, developing appropriate value propositions which is reflected in all communications and collateral
- Uses management information and data (including feedback, audit, and evaluations) to support and inform service improvement, development, and demonstration of impact
- A minimum of 33 days, inclusive of Bank Holidays and subject to increase with the length of service.
- Contributory pension scheme – matched at 4%.
- Life assurance 3 x basic annual salary.
- Access to Perkbox, employee benefits platforms, offering free perks and discounts with hundreds of companies and deals available.
- Enhance Maternity/ paternity Pay
- Employee Assistance Programmes.
- Wellbeing support including access to mental health digital platforms.
- Long Service Recognition.
- Personal Development.
- Rewards and Incentives.
- Free car parking
Ben is the charity dedicated to supporting the people of the automotive industry, providing support for life for them and their family dependents.
Ben supports individuals to navigate through life’s challenges, empowering them to make positive, lasting change. Ben works with people to improve their lives by enhancing their health and wellbeing through its free and confidential online self-help, helpline, and support services.
Ben also operates continuing care and support for those in later life, which isn’t dependent on an automotive industry connection, via its residential care centres, day centre and retirement village.
If this describes you, and you are ambitious and motivated and want to make a positive difference to people’s lives, get in touch with us.
This is a fantastic flexible role that is hugely rewarding and you'll be making a difference and be inspired every day by supporting people to change their diets and their lives.
We're looking for someone who is based locally in Sheffield.
You’ll have a keen interest in food poverty, health and supporting local people to improve their diets. Bags of Taste is an innovative, award winning, behaviour change intervention with a vision that everyone should be able to afford, buy and cook good food. We work with vulnerable people in food poverty to change the way they cook, shop and eat, for ever. We specifically focus on low-income, vulnerable participants who experience significant health inequalities, like disability (mental and/or physical), and long-term health conditions.
Your job will be to run Bags of Taste courses in Sheffield, working independently, but supported by colleagues at Head Office. You’ll be responsible for all aspects of the delivery of our Mentored courses to participants in the borough with considerable autonomy to develop ideas that could help us to increase our impact. As Area Head, your main responsibilities will be to:
- Interview potential course participants
- Organise buying, assembly and delivery of food bags to course participants (or work with local people to do so, if you don’t live locally)
- Monitor and supervise course delivery, following co-ordinator manual guidelines
- Train and supervise volunteer cooking mentors, using resources provided
- Recruit and supervise volunteer food bag couriers
- Identify potential case study candidates for evidence of impact and funders’ reports
- Nurture cooking mentors through continuous training and development as needed
- Be able to work easily with a range of social media platforms
- Develop excellent working relationships with referrers and attend local meetings where necessary
- Actively seek out and develop existing and new referral sources through local charities and community organisations
- Attend relevant networking meetings to meet potential referrers and advertise our courses
- Maintain student monitoring spreadsheets and keep information current, following data protection guidelines
- Update and maintain list of local referrers
- Send out graduation packs to course participants
- Provide reports of course outcomes to Head Office
- You will live locally in Sheffield or know the area well – we require local presence and knowledge
- Someone who is engaged and inspired by Bags of Taste’s mission and values
- Experience of working with vulnerable/disadvantaged people and outreach
- Relationship building skills, particularly with referrers and other organisations
- Someone able to work independently, think on their feet and be adaptable
- Good, practical organisational skills
- Good IT skills, particularly with WhatsApp, and basic social media skills
- Previous experience in project management an advantage but not essential
- Previous experience in sales would also be an advantage but not essential
- People management skills
- Volunteer experience – either as a volunteer or managing volunteers
What you can expect
To become part of a dynamic, forward-thinking organisation changing attitudes and approaches to dietary change in the UK. By helping to improve the lives of some of the most vulnerable people in the area, you’ll make a lasting positive impact on your local community.
By working with local networks and developing successful relationships, you’ll be working with a range of public, voluntary, community and private organisations as a trusted partner. You’ll gain insight into the social determinants of health and how they affect peoples’ ability to improve their diets and understand how to implement a successful, pragmatic behaviour change programme. Finally, Bags of Taste is supported by a team of dedicated, talented volunteers, who are critical to the success of our work. One of the most rewarding aspects of the role is managing and motivating them to make a difference in their local community.
For further information about the role, click apply and read the attached job pack.
We are asking all candidates to detail in the covering letter how their skills meet the requirements of the job.
The client requests no contact from agencies or media sales.