137 Head of operation jobs in Lambeth, Greater London

We are seeking a talented Director of Programme Delivery and Operations (maternity cover), fully committed to our widening participation cause, to join the Senior Leadership Team in a pivotal role for a growing and ambitious charity. 

You will have responsibility for ensuring we are providing high quality programme delivery to young people across our centre network, that are centres are functioning effectively, and that targets are monitored and met. And of course, you will need to have a genuine passion and enthusiasm for working with young people and helping them achieve their ambitions.

The Director of Programme Delivery and Operations is a Senior Leadership Team position within the charity and reports into the Chief Operating Officer. The role is responsible for oversight of all centre programme delivery and performance across our network of 44 local learning centres (and growing).

Contract

This is a fixed-term, maternity cover role until at least end of November 2027. This role can be either full-time or part-time (0.8 FTE) - responsibilities will be adjusted proportionally for part-time candidates.

Start date
January 2027 (or as otherwise agreed)

Working hours
Mon and Thurs: 09:30-18:00
Tues, Weds, Fri: 09:00-17:30
We are a delivery organisation providing frontline educational services for young people. We are an organisation with team members at different stages of their career, including many in their first roles: We are committed to nurturing talent and providing a developmental culture for all. Our team works in-person 4 days per week (or 3 days for a 0.8 FTE staff member)
with 1 day working from home. 

Location

The role would be based at one of our IntoUniversity centres in Birmingham, Bristol, Coventry, Leeds, London, Manchester or Nottingham, with regular travel across the network and to our Head Office in London. 

Salary

£62,500 (Plus additional London contribution of £2,800 for London-based candidates). Pro rata for part-time candidate.

Annual leave

This is the full-time staff entitlement and will be pro-rated for part-time staff.

33 days (inc bank & public holidays)
+ 3 closure days (two in December and one in July)
+ additional length of service entitlement
(one day per year of service, up to 5 days)
 

Staff benefits

• Employer pension contributions of 6% (and up to 8% after two years)
• Year round ‘early finish’ Fridays at 4.30pm 
• Employee Assistance Programme including access to medical and legal support 
• Life Assurance scheme with AIG including SmartHealth service with access to 24/7 online GP appointments
• Interest-free new starter loans of up to £1,000 
• Cycle to Work Scheme and Travelcard Loan Scheme
• Enhanced maternity, paternity, shared parental and adoption pay and sick pay allowances
• Staff in FOCUS – rewards, competitions and prizes across the year

Application deadline - 9am Monday 28th September 2026.

Interview Day (in-person at our Head Office in London) - Wednesday 7th October. Please ensure that you are available on this date.

Working as part of the operations team, the you will help maintain the systems, processes and practical foundations 
that enable the organisation to function effectively. This includes supporting people operations and HR administration, 
leading on governance and advisory meeting administration, acting as the first point of contact for IT queries, and helping 
FEA’s events run smoothly.

Acting as a trusted point of support for colleagues, you will help create a responsive and well-organised 
working environment where staff, trustees and members feel enabled to do their best work. The role requires exceptional 
organisation, sound judgement and a genuine pride in quality. By ensuring that the practical aspects of the organisation 
run reliably and well, you will help create the conditions that allow the Fair Education Alliance to deliver its 
mission and drive progress towards a fairer education system.

Westway Trust is seeking a dedicated Head of Operations with a minimum of 5 years’ senior leadership or operational management experience in a multi-disciplinary organisation, ideally within a community, charitable, social enterprise or values-led setting.

In this newly created role, you will act as a key advisor, reporting directly into the CEO, and will have responsibility of key areas of the Trust’s operational functions, ensuring the smooth and effective running and delivery of services. You will directly manage the leads of HR, Learning, Communications & Marketing, and Community Engagement, supporting them to deliver high-quality work and develop professionally.

If you are a values-led operational leader who is committed to community transformation and organisational excellence, and thrives on steering strategic decisions, this role is for you!

Key responsibilities of the role include but not limited to:

• Oversight and line management of the HR, Learning, Communications & Marketing, and Community Engagement functions of the Trust.
• Oversight of key projects essential to the delivery of the Horizon (strategic) Plan 2025-2028 as agreed with the CEO.
• Be a key part of the Executive Team, chaired by the CEO.
• Maintain an overview of all projects and programmes of activity, outputs and outcomes within the role and ensure reports are written and submitted on time.
• Provide day-to-day operational leadership across teams, driving high performance, alignment with values, and maintaining individual, personal & team wellbeing.
• Develop and implement planning processes and performance management tools to ensure effective delivery of goals.
• Develop, drive and maintain the data gathering and analysis for the Westway Trust, that enables the Social Impact Framework and to play a key role in the organisation’s progress towards creating a strong narrative in respect of achievement.
• Attend People Committee Meetings and the Board as requested, and contribute to the preparation of meeting papers as necessary in line with agenda requirements.
• Provide upward reporting and insight to the CEO including written briefings, performance dashboards, and recommendations.
• Attend internal and external meetings, including those that require representing the Trust publicly, in line with agreed strategies and perspectives.
• Monitor, update and ensure compliance with organisational policies and legal requirements (e.g. safeguarding, employment, health & safety, data protection) to build a positive work culture.
• Champion collaboration and integration across departments, ensuring consistent implementation of work priorities that align with community needs and objectives.
• Support a values-based culture that centres equity, sustainability, openness, courage, and integrity.
• Contribute to organisational development and support the process of communicating and managing change effectively at the Trust in line with agreed policies and frameworks.

Essential Experience, Skills and Attributes:

• Minimum 5 years’ senior leadership or operational management experience in a multi-disciplinary organisation, ideally within a community, charitable, social enterprise or values-led setting.
• Proven ability to lead, guide and motivate diverse teams and to support the professional growth of those who report to you as a line manager.
• Demonstrable experience of good practice approaches to conflict resolution, working in collaboration with others and encouraging honesty, transparency and open ways of working across teams that benefit the organisation’s effectiveness and efficiency.
• Excellent planning, organisation and performance management skills.
• Excellent writing and reporting skills, including the ability to summarise complex data and issues for decision-makers.
• Experience in researching, developing and managing departmental budgets.
• Ability to analyse information, and formulate practical and reasoned operational plans that can be easily understood and monitored.
• Strong interpersonal and emotional intelligence skills – able to offer both moral and professional support to teams.
• Experience of supporting organisational change, transition, or transformation programmes.
• Experience of embedding inclusive and equitable practices across teams.
• Demonstrable alignment with the Trust’s values and commitment to anti-racism and community power.

Desirable Experience, Skills and Attributes:

• Previous experience overseeing HR or education/community programmes is highly desirable.
• Familiarity with communications/marketing functions is a plus but not essential.
• Degree-level education together with a recognised professional qualification in any of the fields this role covers – or equivalent lived/professional experience – is highly desirable.

The application deadline is 5 pm on Sunday, 27 September, when applications will be reviewed and shortlisted for interview. However, we reserve the right to close the application early. An early application is strongly recommended.

Prospectus is pleased to be collaborating with a UK charity founded by families who lost loved ones to gambling-related suicide to recruit for a Head of Operations to join them on permanent contract to start ASAP. The charity operates as a fully remote working organisation however there will be some UK travel

As Head of Operations you will help shape and deliver organisational strategy, embed values and lived experience-led approach, and ensure the organisation remains responsive to emerging opportunities and challenges. The role includes working closely with and supporting wider Heads of Service, coordination between cross team working, and accountability for organisational infrastructure delivery. The postholder will ensure robust compliance and operational systems are in place to support effective delivery across the charity alongside supporting sound HR practice. As a key member of the senior leadership team, you will also be accountable for cross-organisational projects to deliver systems improvements.

The successful candidate will bring significant experience of managing an operations function within a UK charity or not-for-profit organisation and will have experience of supporting an organisation through growth and change.  You will bring excellent people management and relationship building skills, with the ability to influence and build consensus across teams and at senior level. You will have significant experience of embedding new processes and systems to support an efficient and effective organisation. In addition you will have a strong empathy for the mission and have a drive and determination to build core organisational strength.

For details on how to apply please click through to the job link on the Prospectus website. If you have any further questions or would like to know more about this opportunity please contact Steven Fraser from Prospectus.

As a specialist Recruitment Practice Prospectus is committed to building inclusive and diverse organisations, and welcome applications from all sections of the community. Prospectus invest in your journey as a candidate and are committed to supporting you in your application.

Prospectus is pleased to be working with a social change organisation in the UK to recruit for a Head of Operations. This is a permanent, part-time vacancy offered at 0.6 – 0.8 FTE (3 or 4 days per week). This is a fully remote based role with some UK travel expected, including a monthly visit to Bristol or Reading.

The role will be responsible for supporting and coordinating the organisation’s Senior Leadership Team to function as effectively as possible. This includes developing their internal set up, processes and systems and overseeing compliance and risk management. Other responsibilities include coordinating team growth, culture and performance and overseeing long term financial planning and forecasting.

The successful candidate will bring previous experience having worked in a similar operational role. You will bring a passion for the mission and will have strong experience of embedding systems and processes. You will also have a good understanding of budgets and overseeing aspects of finance, although you are not required to be accountancy qualified for this role. You will have some experience relating to risk or compliance and will demonstrate excellent people skills, with the ability to engage with internal stakeholders at all levels. You may not have experience in every area of this job description and we would welcome applications from candidates looking to develop skills in some of these areas.

For details on how to apply please click through to the job on the Prospectus website where you can also find the full Appointment Brief.

Please note: Due to the urgency of this vacancy, shortlisting and interviews will take place on an ongoing basis therefore we encourage applications ASAP. We therefore reserve the right to close the application process early if necessary.

As a specialist Recruitment Practice Prospectus is committed to building inclusive and diverse organisations, and welcome applications from all sections of the community. Prospectus invest in your journey as a candidate and are committed to supporting you in your application.

About Reprieve

Reprieve is a leading international human rights organisation working to end the death penalty and abuses committed under the banner of national security. Founded in 1999, our mission remains critically relevant as governments worldwide increasingly adopt authoritarian tactics, expanding executive power at the expense of civil liberties.

You can best judge a society by how it treats prisoners, criminal defendants, and the far-flung targets of an ever-changing counter-terror policy. To us, the rule of law means little if we selectively apply it to people we agree with. It is for all of us. Liberty is always eroded at the margins.

Reprieve’s staff is made up of courageous and committed human rights defenders. We provide vital legal and investigative support to those facing execution and victims of rendition, torture, arbitrary detention, extrajudicial killing, and citizenship stripping. Our work spans multiple jurisdictions, challenging states' most egregious human rights violations through strategic litigation, investigations, and advocacy.

We support cases in courts worldwide while building the legal and political momentum necessary to consign these practices to history.

Based in London with Fellows and partners globally, Reprieve operates at the intersection of law, policy, and human rights, working alongside governments, senior legal practitioners, and civil society to advance systemic change.

We collaborate closely with our independent partner organization Reprieve US.

About the Role

The Head of Operations will oversee the day-to-day running of the global operations of Reprieve UK, Reprieve US, and our work around the globe. They will have broad responsibility for HR operations, office and facilities management, IT and systems, compliance, data protection, security risk management and operational support across Reprieve’s international operations

This role is critical to supporting a high performing group of staff, fellows, consultants, and partner organisations working together to provide the highest possible standard of service to Reprieve clients, their families and communities. The successful postholder will be committed to Reprieve’s mission of ending the use of the death penalty and extreme human rights abuses carried out in the name of “national security”, as well as to building and maintaining happy and healthy teams.

The successful postholder will support the Senior Management Team (who hold delegated responsibility) to ensure the smooth running of the organisation, including maintaining compliance with key statutory and regulatory requirements at all times. The Head of Operations will have a central role in ensuring that good practice, wellbeing, and compliance work hand in hand with one another, and is embedded within the ethos of the organisation for the benefit of our clients and Reprieve’s mission.

The Head of Operations will supervise the work of the Operations Team and will report to a member of the Senior Management Team.

Terms

This is a full-time position on a permanent contract. The annual salary is £61,003 full-time per annum, less any required deductions for income tax and national insurance. 

This role is based in Reprieve’s London office. Reprieve operates a hybrid working model and we require staff to work 40% per week from the London office and the rest of the week from home. You will also be available outside of office hours in the event of an emergency and when required as part of the security risk management framework (for example to monitor extreme risk trips). Applicants must have current right to work in the UK, which will be checked prior to interview.

Reprieve is proud to have an open and transparent pay structure, governed by a 3:1 pay ratio between the highest-paid member of staff and the lowest-paid member of staff. We are a flexible employer and offer a range of non-financial benefits to employees. We welcome applications from a range of backgrounds

How to Apply

Please download the application form and job description from our website. Completed application forms should then be uploaded via the form on our website by the deadline of 23:59 BST on 20 September 2026.

Please note that cover letters, CVs and other documents cannot be considered for this role and should not be submitted.

Help build the operational backbone of a multi-award winning charity that's ready to grow further, with a clear path to becoming our COO.

For seven years, one exceptional leader has held impact, organisational development and much of YUAF's operations, building the processes, funder relationships and team support that became part of the spine of how we grew. As they move on, we're not just replacing them. We're rethinking and widening the role.

This post exists to hold the organisation steady and take operational responsibility off the Chief Executive's plate, freeing her to focus on strategy, key donors and the funding pipeline.

What you'll hold

You'll report to the Chief Executive and sit on the Senior Management Team, owning income generation, impact and evidence, business planning, governance, performance management and the systems underneath them all. You'll line-manage four people: the Pathways Lead, Marketing Lead, Project Manager and Futures Lead.

Where the role is going

From month seven, this role is intended to move to full time with deeper ownership of income and strategy. As YUAF grows, and subject to income generation, we want this post to develop into our Chief Operating Officer role. We'd rather appoint someone who outgrows this description than someone who fits it exactly.

How you'll start

The first six months are a settling period at 30 hours per week. You'll learn how the organisation actually works, get embedded in the culture, and understand the programmes by spending real time with young people and the people who deliver them.

You'll build relationships across the team, with funders and with partners, and by month three, we want people to naturally come to you as a trusted point of contact.

We also want you to look at YUAF with fresh eyes. Where are the gaps? What's held together by one person's memory alone? Where does delivery quality drop, and why? What would make life easier for the staff doing the hardest work? Bring us both the diagnosis and the solutions.

The timing is on your side: November to February is our quietest season, when the Studio Bus is largely off the road. Delivery picks up again in March 2027, so the role builds in stages rather than coming to you all at once.

How to apply

In addition to providing your CV and cover letter, it is a requirement of the application process that you complete our Head of Operations Questionnaire. A link for this can be found on the attached job description. 

Note

We recognise that AI is a useful tool, however, we will be assessing applications, cover letters and running through AI to ensure that it was written by yourself as part of our shortlisting process. So please take the time to write your own application, this is a serious role that requires critical and independent thinking.

About the role

We are seeking an Operations and Facilities Assistant to work closely with the Head of Operations to ensure the effective and efficient running of the organisation’s administrative systems and day-to-day activities.

This role supports the work of the whole organisation – supporting on a wide range of administrative tasks across People, systems, IT, and building management.

The Operations & Facilities Assistant will often be the first point of contact for the internal staff ticket system, playing a key role in responding effectively to enquiries, as well as supporting key projects within the People & Operations team.
• Ensure cover in the building, as part of an agreed rota managed by the Head of Operations, acting as the first point of call for staff and visitors.
• Monitor inboxes and respond to incoming emails, fielding emails to relevant people in the organisation as required.
• Action tasks from our internal ticket system and shared mailboxes, across People, IT, systems, and facilities.
• Provide administrative support to HR functions such as supporting recruitment, on-boarding and offboarding.
• Order materials, including office and staff equipment, stationery and sundries
• Provide general facilities and building management assistance, as well as working across Health and Safety
• Report and liaise with contractors or external parties about any office and building repairs
• Support the Culture & Development Administrator with training and events through researching providers and booking venues
• Provide administrative support of individual projects as directed and delegated by the Head of Operations
• Provide general administration for staff and volunteers for expenses, IT support, office supplies, etc.
• Collect and distribute post
• Support Subject Access Requests and help organise redaction and delivery with the Data Protection Officer
• Support the wider work for the People & Operations Team, the Finance team, and Wider Leadership Team
• To participate in any additional duties as needed

For more information on this role please download the attached job description.

Location Galop’s offices are located in central London. This role will be hybrid, 3 days working in the office, 2 days working from home.
Hours Full time (35 hours per week)
Contract Permanent
Reports to: Head of Operations
Salary Salary band H, starting at H1 £27,082.27 per annum (including an inner London weighting of £4,296.25)
Closing date Applications should be submitted by 10am 2nd October 2026. Interviews will be held w/c 12th October 2026.

REF-230914

Head of Finance & Operations 

A leading health-focused membership body is looking for an experienced Head of Finance & Operations to join its senior leadership team.

This is the lead finance role within the organisation, with a broad remit spanning finance, facilities, procurement and operations. You’ll provide strategic leadership and challenge, ensuring resources are used effectively while helping to shape financial strategy, improve systems and processes and support organisational transformation.

Key details:

· Salary: £78,131 – £87,344

· Full-time – 35 hours per week

· Largely remote – just one day per week in the Central London office, usually Wednesdays

· Lead the organisation’s financial strategy, planning, reporting and compliance

· Oversee budgeting, forecasting, reserves, cash and longer-term scenario planning

· Provide strategic financial advice to the Leadership Team, Council and Finance, Risk & Audit Committee

· Lead business partnering and ensure senior stakeholders have meaningful financial insight to support decision-making

· Oversee facilities, procurement, business continuity and key operational projects

· Lead a team of nine, including three direct reports

We’re looking for a qualified accountant (ACA, ACCA, CIMA or equivalent) with significant senior leadership experience across finance and operations. You’ll need experience of leading transformation and cultural change, developing long-term finance and operational strategies, and leading high-performing teams. Strong technical knowledge across areas including FRS102, Charity SORP, VAT, payroll and tax is also important.

Benefits include:

· Annual pay rise in line with inflation, with eligible colleagues also moving up a scale point within their grade

· 12% employer pension contribution

· Flexible working, supporting a wide range of arrangements including varied hours and condensed weeks

· Hybrid working – just one day per week in the office (usually Wednesdays), with the remainder from home

A great opportunity for an experienced senior finance leader looking for a broad, strategic role combining finance and operations, with significant organisational influence and excellent flexibility.

Closing date: 2nd October

Please send your CV for further consideration.

Build Up aims to build the power of young people to shape where they live and to change who can make decisions about London. We are recruiting a Head of Income Generation to shape and lead an ambitious fundraising vision to grow our impact across London.

The Role

This is an exciting new position in our team, created to help build our case for investment, tell our story and harness the support of new audiences. You will develop and deliver a 3-year fundraising strategy that unlocks new opportunities, diversifies income and builds lasting funder relationships. With consultancy support on communications and evaluation, you’ll have the tools to make a powerful case for our work.

Candidates are welcome to discuss the role with our Director before applying - contact details are in the job description.

Who You Are

You’ll have a proven track record in leading fundraising strategy, securing charitable investment and writing successful grants. Alongside trusts and foundations, you’ll bring experience across other income streams (like corporates or major donors). You’ll balance strategy with delivery, thrive under pressure, and be excited by funding young people’s ideas. Our approach is innovative and we are looking for someone that can create clear, inspiring narratives that unlock new opportunities.

About Build Up

Build Up works to build the power of young people to shape where they live, and to change who can make decisions about London. Regeneration leaves young people behind. We support young people to take action by advocating for, designing and building local spaces to meet their needs.

Our approach is unique – and it works. Young people gain skills, leadership and power over decisions that affect them, while local communities benefit from genuinely inclusive spaces designed by and for local residents.

Why Join Us

At Build Up your work has a visible, lasting and personal impact - your ideas will genuinely shape our development. We’re a small, collaborative and passionate team with a flexible approach to work - we welcome proposals for non standard work patterns.

Key Details

This role is available on a 4 OR 5 day a week contract, subject to candidate preference.

Salary: £50,000 - 54,000 (pro rata) + 8% employer pension contribution
Full / part-time: 4 days (30 hrs) or 5 days (37.5 hrs) per week
Holiday: 32 days plus public holidays (pro rata)
Work pattern: Flexible
Location: Hybrid – at least 1 day per week in our Elephant & Castle office
Contract: Permanent

To Apply

For more information and to apply, please see the job description.

Applications close Sunday 20th September 2026.

#Fundraising #FundraisingManager #HeadOfFundraising #FundraisingLead #FundraisingDirector #DirectorOfFundraising #Fundraiser #YouthFundraising #GrantFundraising #UnrestrictedFundraising #FundraisingStrategy

Interim Head of Finance 

£62,000–£65,000 per annum | 3 Month FTC | Hybrid London | Immediate Start

We are partnering with a small, internationally focused not-for-profit organisation to appoint an experienced Head of Finance & Grants on an interim basis.

This is a broad, senior and hands-on finance role for someone who can hit the ground running, take ownership of the finance function and provide high-quality financial insight across the organisation.

The successful candidate will have a strong background in international charity or not-for-profit finance, with substantial experience managing grants and contracts across different jurisdictions and funding environments.

The Role

Reporting to the Operations Director, you will lead the organisation's financial and grant management, working closely with senior leadership, programme teams and Trustees.

Your responsibilities will include:

• Leading day-to-day financial, management and grant accounting
• Preparing organisational, programme and project budgets and forecasts
• Producing monthly and quarterly management accounts
• Developing cash-flow forecasts and financial scenarios
• Managing the financial lifecycle of international grants and contracts
• Preparing and submitting financial reports and invoices to funders
• Monitoring income, expenditure and grant balances
• Ensuring compliance with international funder requirements
• Managing multi-currency banking and foreign exchange considerations
• Supporting project teams with financial planning and monitoring
• Developing approaches to overhead allocation and full-cost recovery
• Maintaining robust financial controls, policies and procedures
• Managing statutory accounts, audit and regulatory compliance
• Supporting fundraising through strong project and programme budgets
• Reviewing grant agreements and identifying financial obligations and risks
• Overseeing bookkeeping, reconciliations, payments and supplier management
• Providing financial advice and analysis to senior leadership and Trustees
• Supervising a small finance function

About You

You'll be an experienced finance professional with a strong track record in international charity or not-for-profit finance.

You will ideally have:

• A professional accountancy qualification or equivalent experience
• Significant international finance experience within the charity/not-for-profit sector
• Extensive experience managing the financial aspects of grants and contracts
• Experience working with international funders and funding arrangements
• Strong understanding of financial requirements across different jurisdictions
• Experience managing multiple currencies and foreign exchange
• Excellent budgeting, forecasting and management accounting skills
• Strong financial controls, compliance and audit experience
• Experience supporting project teams with financial planning and monitoring
• Excellent Excel and financial systems skills, ideally including Sage 50
• Confidence presenting financial information to senior stakeholders
• Excellent communication and relationship-building skills
• A highly organised, accurate and pragmatic approach

You will be comfortable operating at both strategic and operational level, moving from advising senior stakeholders on financial scenarios to getting into the detail of transactions, reconciliations and grant reporting when required.

The Opportunity

This is an excellent interim opportunity for a senior finance professional who enjoys working in an international, purpose-led environment and can make an immediate contribution.

You'll have a broad remit, significant autonomy and the opportunity to work closely with senior leadership across finance, grants and organisational planning.

If you're available immediately and bring strong international charity finance and grants experience, we'd love to hear from you, please apply online today! 

Head of Finance and Operations

We are seeking an experienced finance and operations professional to provide strategic leadership within a growing environmental charity.

Salary: £60,000 FTE, £48,000 actual
Location: Home-based, UK, with some travel to London and occasional UK travel
Hours: 28 hours per week, four days
Contract: Permanent
Closing date: 23:59, Sunday 4 October

Interviews: First round on 13 & 14 October; Second round 16 October

About the role

This is a broad and influential senior leadership role covering finance, governance, operations, people and organisational development.

Working closely with the Executive Director, Senior Leadership Team and Board of Trustees, you will ensure the charity has the financial insight, effective systems and strong infrastructure needed to deliver its ambitions. You will also deputise for the Executive Director occasionally and provide line management for support functions.

Key responsibilities include:

• Leading financial operations, controls, budgeting, cash flow forecasting and management reporting
• Producing statutory accounts and managing the annual audit
• Monitoring restricted, designated and unrestricted funds
• Supporting the Board and Finance Committee with clear reporting, papers and effective governance
• Overseeing organisational risk, compliance, data protection, cyber security, insurance and business continuity
• Improving HR, IT, CRM, digital and operational systems
• Leading the responsible adoption of digital tools, automation and AI
• Coordinating organisational workplans and monitoring delivery against strategic priorities
• Overseeing recruitment, onboarding, employment processes and staff development
• Supporting an inclusive, collaborative and high-performing remote working culture

About you

You will be a qualified ACA, ACCA, CIMA or AAT accountant with at least seven years’ experience in finance and operations management, ideally within a charity or similarly values-led organisation.

You will also bring:

• Experience across HR, IT, risk, data protection and health and safety
• Strong financial planning, reporting and analytical skills
• Knowledge of accounting software, spreadsheets and CRM systems
• Experience managing and developing people
• Strategic thinking and proven project management skills
• Confidence working with trustees and producing board-level reports
• An understanding of how organisational systems support small, remote teams
• Excellent interpersonal skills and a collaborative, self-directed approach

Knowledge of charity governance, philanthropy, Salesforce, Xero or digital transformation would be advantageous. An interest in environmental issues and improving the planet for future generations is also welcomed.

About the organisation

You will join a UK environmental charity working to strengthen philanthropy and increase its impact in response to the climate and nature emergency.

The organisation supports a significant network of funders, advisers and fundraisers by sharing research and expertise, building relationships and encouraging greater investment in environmental causes.

It is a fully remote organisation with a culture founded on kindness, trust, inclusion and mutual respect. Benefits include flexible working, a 7% employer pension contribution, learning and development opportunities, and additional discretionary closure between Christmas and New Year.

Applications are encouraged from people who may not meet every element of the person specification. Adjustments can be made to support an accessible and inclusive recruitment process.

Other roles you may have experience of could include; Finance Director, Director of Finance and Operations, Head of Finance, Head of Operations, Chief Operating Officer, Charity Finance Director, Head of Resources or Director of Resources.

Please note this role is advertised by the recruitment agency acting for the client, NFP People.

Lead services that support those who serve on the frontline
 

DMWS is seeking an experienced operational leader to develop and deliver high-quality services for blue light organisations and their workforces. This senior role combines strategic thinking, practical delivery, partnership building and strong project management.
 

A key part of the role is bringing services together. You will work closely with DMWS welfare teams, psychological services and clinical governance colleagues to strengthen referrals, coordinate support pathways and ensure operational delivery is safe, responsive and well governed.
 

What you will do
·   Lead operational plans, service performance, contracts, budgets and improvement activity.
·   Manage service mobilisations, pilots and improvement projects from scope through delivery, evaluation and handover.
·   Build effective working relationships across welfare, psychological, occupational health and partner services.
·   Coordinate cross-functional teams, project governance, milestones, risks, dependencies and reporting.
·   Strengthen relationships with military, blue light organisations, commissioners, public-sector partners, funders and suppliers.
·   Use evidence, outcomes and feedback to improve services, demonstrate impact and create opportunities for sustainable growth.
·   Lead and develop staff while maintaining high standards of governance, safeguarding and compliance.
 

What you will bring
·   Senior operational leadership experience in a complex service environment.
·   Strong project or programme management skills and a track record of delivering change.
·   Credibility with varied stakeholders and the ability to work effectively across professional boundaries.
·   An understanding of welfare, wellbeing and psychological support pathways and the importance of clear clinical and safeguarding escalation.
·   Commercial awareness, sound financial judgement and a commitment to quality and value for money.
·   A collaborative, evidence-led and values-driven approach.
 

Why join DMWS?
 

This is an opportunity to shape a growing area of work, strengthen integrated support for military Services, blue light communities and help DMWS turn trusted expertise into sustainable, high-impact services across the UK. This role is progressive and offers the right candidate an opportunity 
 

How to apply
 

Please submit your CV and a supporting statement explaining how your experience meets the requirements of the role by 28th September 2026. Applicants must hold a full UK Driving Licence and have access to a vehicle which is required for this role. 
 

DMWS is committed to equality, diversity and inclusion and welcomes applications from people of all backgrounds.

The Talent Set is delighted to be partnering with Mencap to recruit a new Head of Fundraising Strategy & Operations. This is a rare opportunity to join one of the UK's leading disability charities at a pivotal moment of investment and renewed ambition. 

Head of Fundraising Strategy & Operations
Salary: £65,000 - £70,000 dependent on experience
Location: Hybrid (London HQ)

Mencap is seeking an exceptional fundraising operations and strategy leader to join the organisation as Head of Fundraising Strategy & Operations. This is a newly created and highly influential role at the centre of Mencap's fundraising transformation journey. Reporting directly to the Executive Director, Fundraising, the successful candidate will act as a key strategic partner, helping to build the systems, processes, insight and infrastructure required to support sustainable fundraising growth.

This role will shape the future of fundraising strategy and operations at Mencap. Working across a directorate with clear ambition for growth, you will lead the planning, performance, insight, systems and case for support activity that helps their fundraising teams work with clarity, consistency and confidence.

Mencap’s fundraising teams need strong foundations to build trusted relationships, grow income and deliver lasting impact for people with a learning disability and their families. You will work closely with senior fundraising leaders and colleagues across Mencap to turn the ambition of Mencap 2030 into joined-up plans, strengthen reporting and forecasting, and improve how data, systems and evidence are used to support decision making.

We are looking for a confident fundraising strategy and operations leader who combines strategic thinking with strong planning, reporting, systems and stakeholder management experience. You will be able to bring structure to complex work, improve ways of working and support sustainable fundraising growth across the directorate.

You will directly lead key roles across fundraising operations, case for support, stewardship and strategy, creating the leadership, confidence, systems and ways of working needed for fundraising strategy and operations to support growth. This role is for someone who can connect strategy with delivery, build the conditions for teams to succeed and help the directorate scale income and deliver lasting impact.

Over the last year Mencap has made significant investment in fundraising capability, including the implementation of Salesforce. As the organisation enters the next phase of its development, the focus is shifting from implementation towards optimisation, embedding best practice, building capability and creating a more strategic, data-led fundraising culture. This role will be instrumental in helping Mencap realise the full value of that investment.

This is not a traditional fundraising role. Rather than leading frontline income generation, the Head of Fundraising Strategy & Operations will be responsible for building the engine that enables fundraising success. You will identify risks, strengthen processes, improve ways of working and create the conditions that allow fundraising teams to perform at their best.

This is a highly collaborative leadership role requiring strong relationship-building skills, excellent project management capability and the ability to influence across organisational boundaries. The successful candidate will act as a trusted advisor to the Executive Director, helping to drive continuous improvement across the fundraising function and supporting the wider transformation agenda.

Potential Early Objectives / Success Measures

• Develop and embed a clear fundraising planning cycle aligned to Mencap 2030.
• Establish reliable operational reporting, forecasting, budget oversight and KPI routines across the Fundraising Directorate.
• Strengthen use of data, insight and Salesforce to support decision-making, performance management and continuous improvement.
• Review fundraising systems, data and compliance practices, including GDPR, Gift Aid and Fundraising Regulator requirements.
• Develop a clear case for support and stewardship approach that can be used consistently across fundraising activity.
• Build capability, confidence and clear accountabilities across fundraising operations, case for support, stewardship and strategy roles.

The successful candidate will be able to demonstrate:

• Significant experience leading fundraising operations, strategy, planning, insight or performance functions.
• Strong understanding of fundraising processes, systems and best practice across multiple income streams.
• Experience managing CRM platforms and driving organisational adoption of data and technology solutions.
• Excellent project management skills, with the ability to balance multiple priorities and deliver complex initiatives.
• Experience developing performance frameworks, reporting systems, KPIs and management information.
• Strong analytical capabilities, with the ability to translate data into actionable insight and strategic recommendations.
• Experience building operational infrastructure and supporting fundraising growth or transformation programmes.
• Outstanding stakeholder management skills, with the ability to influence and collaborate across departments and seniority levels.
• Proven people leadership experience, with a track record of developing capability and building high-performing teams.
• A strategic mindset combined with strong operational delivery skills and attention to detail.
• A commitment to continuous improvement, innovation and fundraising excellence.

Above all, we are looking for a collaborative and solutions-focused leader who is passionate about fundraising excellence. This is a unique opportunity to help shape the future of fundraising at Mencap by building the systems, insight and operational foundations that will support long-term sustainable growth and enable greater impact for people with a learning disability and their families.

How to Apply
The deadline for applications is Friday 2nd October with 1st stage interviews to take place w/c 12th October. To apply, please submit your CV demonstrating your suitability for this role via our website using the apply now button.
If you have any initial questions before applying, please get in touch. We aim to get back to all successful candidates within 48 working hours.

Commitment to Diversity
The Talent Set is committed to creating an inclusive workplace and welcomes applications from all backgrounds. We actively encourage applications from people with diverse experiences and are happy to discuss any reasonable adjustments required throughout the recruitment process.