Hillside Clubhouse is a dynamic resource for people with mental health problems that makes social inclusion and participation in everyday life a reality. Getting a paid job, having a social life and going to college are the norm for many of our members. Members work alongside staff to co-produce the daily business functions of the Clubhouse and we now seek a senior member of staff to develop opportunities further. You will be responsible for all areas of day to operations and you will also be responsible for developing and building on existing services as well as seeking out new opportunities for business development.
Our diversity is our strength - and we welcome applications from all sections of the community.
Job Description
JOB TITLE: Director of Clubhouse Operations
RESPONSIBLE TO: Executive Director
SALARY: £42602
HOURS: 35 per week
ACCOUNTABLE TO: The Board of Trustees
LOCATION: Hillside Clubhouse, Unit A, 30 North Road, London, N7 9GJ and any other locations as may be required
Role overview:
To oversee all operations and the development of the Clubhouse including all the activities that are available to support service users and the kiosk retail outlet and catering services.
Main responsibilities:
- Supporting the creation of, and implementing strategic plans for the service;
- Full responsibility for the Clubhouse, including employees, building management and all service users attending;
- People management of all within the clubhouse remit;
- Managing the maintenance of the premises;
- Responsible for all reporting in remit of the role;
- Maintaining quality systems;
- Project planning and implementation for new services and any changes;
- Ensuring that all clinical and renewal plans are in place;
- Responsibility for all risks within Clubhouse;
- Maintaining compliance with the General Data Protection Regulations (GDPR) under area of responsibility;
- Ensuring that the Clubhouse operates at all times in line with the organisation’s values, mission and strategic aims;
- Building and maintaining partnerships and links with external organisations to promote the service;
- Supporting the growth and development of the service by increasing income streams in place and developing new income;
- Promoting the service through in-house projects;
- Working closely with the Director of IPS and the Executive Director to build the overall Clubhouse service;
- Regularly review relevance of the Clubhouse, against requirements, regulation and those services offered by other charitable organisations.
Specific Duties:
Operations
- Recruiting, inducting, supervising, supporting, coaching and appraising the performance of staff (including sessional staff) and volunteers;
- Ensuring that operational policies, procedures, plans and project designs are properly formulated and operated;
- Ensuring cost effectiveness and financial control, including ongoing financial performance monitoring, budgeting, costing and the control of income and expenditure where appropriate;
- Ensuring that services are appropriately and effectively marketed;
- Ensuring that proper systems are established and operated to deliver, monitor and evaluate the services;
- Ensuring that requirements set by multiple funders (including charitable, statutory and any other funders), regulators, partners and the Executive Director and Trustees are met;
- Being responsible for Health and Safety and other statutory duties;
- Ensuring that new services are developed and managed according to organisational requirements;
- Ensuring that services are in line with the organisation’s values, mission and strategic aims;
- Participating in the delivery of services where appropriate, including the design and provision of training;
- Development and implementation of cyclical maintenance plans for the building;
- Sound risk management and acting as organisational safeguarding lead;
- Specific responsibility for ensuring that risk assessments are in place, up to date and appropriately acted upon and communicated for all service users/potential service users to ensure safety of service users and staff at all times
- Being responsible for overseeing the ‘customer journey’ (i.e. from point of initial enquiry through registration, induction and engagement in the Clubhouse;
- Being responsible for day to day management and member issues relating to Clubhouse area of operation.
- Responsible for management and planning of IT systems and equipment
Corporate:
- Representing Hillside Clubhouse and its work to external audiences and stakeholders
- To deputise for the Executive Director when required e.g.
- To cover the management responsibilities of the Chief Executive in his/her absence;
- To make any necessary decisions to ensure the sound operation of the organisation in consultation with the Chair and/or other Trustees in the absence of the Executive Director.
Strategic:
- To contribute to the longer-term strategic direction of the organisation: e.g.
- Drafting business plans for areas of operational and organisational responsibilities;
- Generating and contributing to fundraising and income generation plans;
- Supporting the Executive Director in the drafting of service specifications, tenders and funding applications and mobilising any implementation plans for new services;
- Developing the Kiosk and external catering areas of the business to maximise market positioning, benefit and income generation.
General:
- Maintaining back office systems (including risk assessments) and contributing to the development of online services including social media, websites and other platforms;
- Attending, chairing and/or convening supervisions, organisational meetings, cross team working groups and external meetings as required;
- Preparing reports for the Board of Directors and Executive Director on all areas of responsibility and attending Board meetings to present them where required;
- Being accountable for all aspects of your work and the work of your supervisees;
- Covering for other members of staff where required;
- Out of hours working when necessary;
- Other duties as reasonably required by the Executive Director/Trustees;
- Working in close co-operation with the Executive Director and Director of IPS and acting as a member of the senior management team.
The postholder will be accountable to the Executive Director or the Chair in his/her absence. Corporate and strategic duties will be carried out in conjunction with the Executive Director or as delegated by him/her. The postholder will also be expected to supervise new staff where new services are developed.
There are likely to be some overlaps/sharing of work areas between the posts of IPS Director and Director of Clubhouse Operations and it is expected that both post holders work closely together and co-operate to devise solutions jointly where appropriate.
Person specification
Essential
- Experienced in and passionate about mental health services;
- Experience in managing a similar service or in a similar role;
- Knowledge and thorough understanding of mainstream and national initiatives to support people with mental health problems;
- Forward thinking and up-to-date with current practices in mental health;
- Confident, calm and with a hands-on approach;
- Excellent attention to detail;
- Excellent communication skills (written and verbal);
- Commitment to equal opportunities;
- Excellent knowledge of Excel and databases (including Microsoft Access) including reporting functions and database structures and development;
- Ability to write highly accurate reports with attention to detail on written work and figures;
- Expertise and understanding of mental health models;
- Knowledge of health and safety legislation (including food hygiene);
- Facilities management experience including the ability to deliver robust cyclical and renewal plans (building maintenance, renewal and expiry of agreements, leases, certifications, regulatory requirements including those related to the building itself);
- Ability to see complex projects through from implementation phase to completion including the use of project planning tools including Gantt charts;
- Experience and understanding of implementation phases and mobilisation of complex services;
- Business development skills (ideally in catering or retail);
- Experience of working with people with mental health problems and/or other disabilities including risk management and safeguarding;
- Experience of managing teams and task allocation;
- Ability to work with people who may present challenging behaviours and ability to respond to crises including the ability to calm situations and deal with conflict;
- Ability to develop policy and procedure in an organisational context;
- Ability to generate and use methods for collecting data for diverse purposes (e.g. needs analysis, monitoring, research, fundraising);
- Ability to set up and use management information systems to control the quality and quantity of service delivery;
- Sound knowledge of IT systems and planning infrastructure
- Ability to effectively plan and prioritise your own and others’ work;
- Ability to see tasks through to completion with minimal supervision.
Desirable
- Experience of implementation of quality systems (D)
- Experience of liaising with and reporting directly to commissioners (D)
We are committed to equality of opportunity and diversity in the workplace; all managers and staff are responsible for ensuring that this is delivered in practice. We will not tolerate any forms of bullying or harassment in the workplace. Everyone has a personal responsibility to seek to improve their own and colleagues working lives to create a healthy and productive working environment
Hillside Clubhouse is a dynamic charity in North London working with people with mental health issues with a focus on mainstream social inclusi... Read more
The client requests no contact from agencies or media sales.
The Thomson Reuters Foundation is recruiting a Head of Legal (Maternity Cover) for TrustLaw. It’s an excellent opportunity for an experienced lawyer with experience in pro bono.
About Thomson Reuters Foundation
The Thomson Reuters Foundation is a corporate foundation of Thomson Reuters, the global news and information services company. As an independent charity, registered in the UK and the USA, we work to advance media freedom, foster more inclusive economies, and promote human rights. Through news, media development, free legal assistance and convening initiatives, we combine our unique media and legal services to drive systemic change.
TrustLaw
TrustLaw is the world’s leading pro bono legal service. The service and wider programme helps high-impact NGOs and social enterprises to grow, streamline their operations and navigate complex laws and regulations by connecting them with free legal assistance from the best law firms and corporate legal teams around the world. We also deliver ground-breaking legal research on key social and policy issues that our members use to support their advocacy and law reform efforts, and we deliver innovative capacity-building workshops for practical guidance on legal issues.
About the Role
The Head of Legal (Maternity Cover) is a member of TrustLaw’s senior management team and reports to the Director of TrustLaw. The successful candidate will lead a team of lawyers that works closely with NGO and social enterprise members to identify their legal needs and finds lawyers who offer pro bono legal assistance. The Head of Legal (Maternity Cover) will also oversee TrustLaw’s relationships with its law firm and in-house legal team members worldwide, identifies strategic opportunities and partnerships and oversees the development and publication of legal research and guides for the social sector.
As a Head of Legal (Maternity Cover) you will:
- Implement TrustLaw’s 2021 strategy and support the team to deliver on their regional strategies.
- Manage a multi-functional team of legal and programme managers and officers based around the world.
- Oversee the team’s handling of pro bono requests from our global community of NGOs and social enterprises--from scoping to placing and managing pro bono projects and cross-border research.
- Build and maintain relationships with our law firm and in-house legal team members globally.
- Help devise strategies for implementing TrustLaw’s monitoring and evaluation, accountability and learning (MEAL) system.
- Oversee global initiatives including the TrustLaw Index of Pro Bono and Social Enterprise and Impact Investing Training courses.
- Support the development and stewardship of partnerships with donors and companies and special projects.
- Represent the Foundation at major events and present TrustLaw to a variety of stakeholders.
The successful candidate is likely to be:
- A qualified lawyer with at least 7+ years of work experience and experience in legal pro bono.
- Experienced as a leader managing a team and with global working arrangements.
- Fluent in English, with excellent writing skills and public speaking experience. Other languages highly desirable.
- Experienced or with demonstrated interest in media freedom, inclusive economies and/or human rights.
- Experienced in working in or with the non-profit, philanthropic or social enterprise sectors; and
- Willing to travel internationally and have the right to work in the UK.
This is a full-time, fixed-term role based in London and will involve some international travel (when safe to do so). Salary is commensurate with the social sector and level of experience.
Applications will be reviewed as they come in, on a rolling basis.
Do you want to be part of a team helping re-invent the way knowledge professionals work? How about a team that works every day to create a more transparent, just and inclusive future? At Thomson Reuters, we’ve been doing just that for almost 160 years. Our industry-leading products and services include highly specialized information-enabled software and tools for legal, tax, accounting and compliance professionals combined with the world’s most global news services – Reuters. We help these professionals do their jobs better, creating more time for them to focus on the things that matter most: advising, advocating, negotiating, governing and informing.
We are powered by the talents of 25,000 employees across more than 75 countries, where everyone has a chance to contribute and grow professionally in flexible work environments that celebrate diversity and inclusion. At a time when objectivity, accuracy, fairness and transparency are under attack, we consider it our duty to pursue them. Sound exciting? Join us and help shape the industries that move society forward.
Accessibility
As a global business, we rely on diversity of culture and thought to deliver on our goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. Thomson Reuters is proud to be an Equal Employment Opportunity/Affirmative Action Employer providing a drug-free workplace.
We also make reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs in accordance with applicable law.
The client requests no contact from agencies or media sales.
The Modern Slavery and Human Rights Policy and Evidence Centre (“the Modern Slavery PEC”) is looking to recruit an experienced, organised and motivated Research Operations and Communications Manager to join our growing team.
The Modern Slavery PEC was created by the investment of public funding to enhance understanding of modern slavery and transform the effectiveness of law and policies designed to overcome it. Co-creating, conducting and commissioning high quality research is at the heart of the Centre’s work and we aim to bring together academics, policymakers, parliamentarians, businesses, civil society, survivors and the public on a scale not seen before in the UK to collaborate on solving this global challenge.
The Centre is a consortium of six organisations led by the Bingham Centre for the Rule of Law (part of the British Institute of International and Comparative Law (BIICL)) and is funded by the Arts and Humanities Research Council (AHRC) on behalf of UK Research and Innovation (UKRI).
The Research Operations and Communications Manager will play a pivotal role in developing and coordinating research project calls and funding, setting up and leading on managing the lifecycle of the Centre’s research projects. This will include supporting the communications activities around the projects, as well as supporting the core operations and day to day communications activities of the Centre.
You will have excellent communication skills, a proactive and organised approach, a positive attitude to new opportunities and a commitment to working collaboratively on a variety of operational and communications activities.
You will have experience of working within a research management role, an understanding of the processes that underpin calls for funding and research post-award processes and demonstrable skills to manage the operationalisation of research calls being delivered by the Modern Slavery PEC. You will be an excellent writer, with the ability to identify and adapt your style for different audiences, with experience of using social media in a professional capacity.
We will support remote working throughout the pandemic. Once lockdowns are fully eased, we would expect the successful candidate to come to the office - located in Russell Square, London - for a minimum of two days per week – and we would expect there to be additional travel where necessary to support the aims of the role and the Modern Slavery PEC.
The Modern Slavery PEC is committed to being inclusive and diverse and particularly encourages applications from women, people with disabilities, BAME applicants, LGBT+ applicants and other minorities. The PEC is committed to ensuring that the voice of people with lived experience of modern slavery informs research and policy and we encourage applications from those who have been directly affected by modern slavery. In the spirit of our values, we commit to offer a fair and equitable recruitment process for all applicants.
Full details, including the job description, person specification and how to apply are available in the Job Description below.
Application deadline: 23:59 on 7 March 2021.
The British Institute of International and Comparative Law (BIICL) is the foremost independent research and discussion body in the United Kingd... Read more
The client requests no contact from agencies or media sales.
We are a professional membership body and charity for healthcare professionals that focuses on women’s health. We are looking to diversify our income portfolio. We are investing in this exciting new role of Head of Income Generation to help us become more commercially successful and entrepreneurial.
The role is offered as a 4 day a week, two-year fixed term contract, but if our income increases across the period of the role we’d be seeking to continue to fund the role. The role ideally starts on 5 April 2021 but we can be flexible for right candidate.
About you
We are looking for an exceptional, experienced and proven income generator and relationship builder who can work collaboratively across the organisation to help us build on our foundations. You will be a great communicator that can bring stakeholders with you, both internally and externally. The role is new and come with the opportunity to hit the ground running and make your mark.
Our three income generation areas are:
- sales of products and services
- bids to statutory or grant/foundation organisations
- commercial partnerships.
Ideally you will have experience of all three, but applications from those with a combination of experience of these areas and transferable skills are welcome.
The majority of our any new products and services will be digital. We have a Head of Digital in place, but we are looking for the Head of Income Generation to have a good understand digital development and delivery.
We value diversity, promote equality and encourage applications from people of all backgrounds. We are also happy to consider requests for flexible working.
How to apply
Please see the attached job description. You can also visit our website jobs page (link below). The deadline is 10am on Monday 8 March.
Interviews will take place virtually on Thursday 18 or Friday 19 March in the afternoon. With a second interview taking place on the afternoon of Wednesday 24 March.
No agencies please.
We are the largest UK multidisciplinary membership organisation working at the heart of sexual and reproductive health (SRH), supporting health... Read more
The client requests no contact from agencies or media sales.
Operational Deputy Manager
At One Housing, we don’t only believe that everyone deserves a safe, secure, affordable home. We also believe that everyone deserves to realise their full potential and lead a fulfilling life.
Our Mental Health team is vital to helping us deliver on this vision. We work to transform the life experience of people with mental health support needs. The support we provide is delivered in a range of settings (like supported housing, assessment centres and outreach) and our customers’ support needs can include psychosis, forensic and personality disorders.
Join our Mental Health team as an Operational Deputy Manager
We have spent the last 10 years designing our services to be fully psychologically informed. Most of our services have specialist therapeutic input and colleagues have access to specialised mental health training delivered by MH professionals. All our services provide regular reflective practice spaces to our colleagues to formulate complex cases and find constructive ways forward. All these measures make us the ideal partner for NHS trusts across London with whom we deliver several integrated services.
We believe in providing care and support to our clients that will enable them to make informed decisions about their life that will increase their sense of wellbeing: this might be greater independence, better coping strategies or a richer network and sense of self achievement.
We offer you the chance to develop your own skills through regular line management supervision, reflective practice, access to a ten-day course on relevant mental health topics and working together with your specialist colleagues.
We’re an organisation with strong values. We keep our promises; we do a great job; we value diversity; we work together; and we look for ways to improve. These are what make us such a great team, working together as one to achieve our vision.
The role
We have a fantastic opportunity for an Operational Deputy Manager to join us at our Camden based high-needs mental health scheme. From day you will manage and lead a close-knit team to provide practical and emotional support to 29 customers with conditions such as schizophrenia, bipolar and personality disorder.
- Location: Camden, Crescent Project.
- Salary: £26,500-£27,000 per annum.
- Contract: 6-month FTC
- Working hours: 37.5 hours per week. 08:00-16:00/ 09:00-17:00/ 10:00-18:00 Monday to Friday with roughly 1 weekend a month.
Your responsibilities will include:
- Day to day responsibility for deployment of staff and maintaining the rota and caseloads.
- Participating in the training of staff as required, especially in the area of disseminating good practice within this specialist field.
- Performance management including setting targets, monitoring, and taking action to address any performance issues.
- Holding regular team meetings with staff
- Monitoring service provision on a regular basis and assist the manager in ensuring that all service audit improvement action is completed.
- Where required to oversee a caseload of customers
What you will need to succeed
We are looking for someone who believes in working together as part of a team, who shares our values and who is friendly, engaged and committed to achieving great outcomes for our customers. The successful candidate will have:
- Previous experience as a Team Lead/ Deputy in a similar service
- A minimum of 1 year working experience relevant to mental health
- Experience of implementing service improvement plans
- Experience of assessment, risk management and support planning relevant to mental health
- Hold a Management qualification or other relevant professional qualification- Desirable
- A minimum qualification level of NVQ level 3 or equivalent in subjects such as therapeutic studies, psychology, counselling, CBT or dialectical behavioural therapy- Desirable
The offer
Our [email protected] benefits offer you an array of perks designed with your wellbeing in mind.
Salary: £26,500-£27,000 per annum
Your holidays are important to us. Take up to 28 days annual leave
Lean travel. Spread the cost of your commute with a season ticket loans and our Cycle2Work scheme, open to all colleagues
Get paid to do good. We offer you two days off on full pay each year to volunteer in our communities.
Look after your loved ones. Our healthcare cash back plan allows you to claim back cash for you and your family’s healthcare.
Well done! With our colleague recognition programme, you will know when you’ve done a #greatjob
Learning never stops. One Academy, our innovative, in-house learning and development offering is designed to help you take your career to the next level.
We’re here for you. Our employee assistance programme offers counselling and support for you and your family 24/7.
Stay book-smart. Take up to five paid days off per year to study toward a relevant qualification.
Experience new things. We offer you a career break after 3 years’ continuous service.
About us
As an organisation with a strong social purpose, One Housing works in some of the most diverse communities in the UK and their workforce reflects that. We understand the strength we gain from having and supporting our diverse teams. The different skills and experiences that our colleagues from different backgrounds bring to us allow us to make better decisions, consider different views and be an altogether more interesting and cohesive place to work.
We welcome applications from everyone.
This is an exciting opportunity to join our East London Hub as we seek to recruit an Operations Executive (as they are known internally in The Prince's Trust) who will support young people based in and around North and East London, with a specific focus on Enterprise.
The role will initially require home working, in line with government guidelines, but will eventually be based in our East London Hub in Tower Hamlets, with some flexibility needed to travel across London once government guidelines are eased.
Our Operations Executives help young people aged 18-30 to learn about self-employment and to decide whether starting a business is right for them. We ensure service users have the tools and skills they need to launch their businesses through our Explore Enterprise Course and offer mentoring, workshops, and funding to support new entrepreneurs at every stage of their business start-up journey.
Key parts of this role will include:
- Delivering workshops and training on entrepreneurship
- Providing 1-to-1 support directly to our service users
- Supporting the development of business plans and financial forecasts
- Working closely with volunteers and partner organisations to support our Young People
- Working with wider colleagues to achieve a positive outcome for service users
The role will also involve accurately completing paperwork, using our internal customer relationship management software to actively onboard and manage our Young People and day-to-day general administration.
We are looking for someone who:
- Is an effective communicator and collaborator
- Will thrive in a busy and dynamic role
Is able to work efficiently and effectively to manage multiple priorities and deadlines - Can confidently work as part of a team, with other departments across the organisation and externally with delivery partners and volunteers
- Has experience of working on their own initiative to achieve individual and team objectives
- Can write, develop, and deliver lesson plans both face-to-face and virtually, utilising digital technology (including MS Teams)
Has a fine attention to detail and can process paperwork in a timely and accurate manner - Is able to be resilient and flexible where needed
- Is passionate about supporting 18-30 year olds
We work with young people from every background, so we are passionate about building a diverse workforce that represents the young people we support. We therefore welcome applications from everyone who meets the essential criteria for the role. If you believe you have the passion and skills to help young people change their lives and enter entrepreneurship, then we would love to hear from you.
Youth charity The Prince’s Trust helps disadvantaged young people to get their lives on track. It supports 11 to 30 year-olds who are une... Read more
The client requests no contact from agencies or media sales.
£46,000 pa dependent upon experience, plus excellent benefits
London WC1
35 hours per week, full-time
Due to Covid restrictions all staff are currently working from home however once it is safe to do so the London office will reopen and staff will be required to work from the office for a minimum of 60% of the week and the remainder from home.
As Head of Committees, you will provide high quality committee services support for the senior committees within the College, leading on the recruitment of volunteers, the awards process and providing direction and support to committee administrators.
This is a very exciting, varied and unique role in which you will take a hands-on approach in committee management, helping to embed organisational values and driving engagement to the delivery of strategic objectives within the organisation.
Reporting to the Director of Corporate Services, you will ensure that the Board of Trustees and senior committees of the College are organised and managed to the highest standards and that appropriate and timely procedural and business management advice is provided to the chairs and members of the relevant bodies, along with the senior officers.
You will also drive forward the work of Council, the RCPCH Specialty Board and the work being undertaken by the ELAC committee, including drafting papers. Championing committee management improvements across all College committees, you will ensure consistency and efficiency, with an annual audit of performance. In addition, you will lead on the awards process, including PAFTAs and restricted funded awards on behalf of the College.
Educated to A-level or equivalent, you will have outstanding communication skills and excellent report writing abilities, being able to present information in a fluent and persuasive manner to a range of people at all levels.
With a background of working with and influencing a variety of teams across an organisation, your proven organisational skills and ability to adopt an orderly and precise approach to following standard procedures and ways of working will ensure that the College meets its legal requirements in respect of its committee processes, timescales and business planning.
You should also have excellent interpersonal skills, with the ability to show tact, discretion and diplomacy as necessary along with a clear understanding and ability to manage information that is of a confidential and sensitive nature.
The Royal College of Paediatrics and Child Health sets and maintains standards for the education and training of all doctors working in paediatrics and child health in the UK. We advocate on child health issues at home and internationally. Additionally, through a variety of activities, the College influences the quality of medical practice for children in hospital and in the community.
The RCPCH has more than 20,000 members and fellows and employs around 170 staff, most of whom work in our London office in Holborn. We have smaller offices in Northern Ireland, Scotland and Wales.
The RCPCH wants to represent all the communities we serve. Appointment will be made solely on merit. However, the College is particularly keen to receive applications from black, Asian and minority ethnic candidates, and/or candidates with a disability who are currently under-represented at this level of the organisation.
In the current context of COVID-19, the majority of staff are presently working from home.
Closing date: 10th March 2021 at midnight
Interview Date: TBC
The Royal College of Paediatrics and Child Health is responsible for training and examining thousands of paediatricians in the UK and sets stan... Read more
The client requests no contact from agencies or media sales.
Head of Innovation and Partnerships
We are looking for a Head of Innovations and Partnerships to join the organisation a senior member of the Business Development Team. You will help explore opportunities for growth, develop existing services and strategically manage relationships with key stakeholders. This role will specifically focus on engaging with National Health Service colleagues.
Position: Head of Innovation and Partnerships – Health Services
Location: Head Office/London Bridge
Hours: 39 (Monday – Friday)
Contract: Permanent
Salary: £50,520 per year, rising to £51,468 after 1 year of successful probation
Benefits: Company Mobile Phone, Company Pension, Employee Discounts, Generous Holiday, Great Working Environment, In House Training, Progression Opportunities, Recognised Qualifications, Travel/Season Ticket Loans.
Closing Date: 8th March 2021
The Performance and Development Directorate drives the quality assurance of current delivery and designs innovative new services. They continuously seek to achieve improvement and innovation to optimise outcomes for the people who use the services.
The Role
The main purpose of the role is to drive innovation and generate income to support integrated health and care delivery, to progress opportunities to builder new partnerships and to create a holistic quality assured offer.
The Head of Innovation and Partnerships, will take ideas from inception and to the point of delivery, working as part of business development and with operation and performance teams and take a leading role in external facing engagement to bring new players and investment on board to work on physical and mention health service delivery
About You
As Head of Innovations and Partnerships, you will have:
- A track record of developing new business from inception to delivery using a collaborative approach.
- Experience of driving strong income growth via different channels including at least one of the following: local authorities/NHS Trusts, CCGs, GP Federations / grant giving institutions.
- The natural ability to create and nurture new, high-value strategic partnerships.
- A strategic approach with the ability to develop and implement strategy and formulate operational plans including KPIs.
- Strong influencing and communication skills.
- Good commercial acumen with experience of setting and managing budgets and delivering against targets
- A broad understanding of the policy, operational and economic and financial environment for the charity sector.
So if you want to work for an organisation that offers a culture of learning and development, with access to an extensive range of learning and development opportunities as well as genuine career progression… apply today!
About the Organisation
The charity supports adults and children in crisis across London and the surrounding regions by campaigning and advocating nationally on the issues that affect them. This includes victims of modern slavery, women and children who have experienced domestic abuse, young care leavers and older people. From giving someone a home, to helping them to get the right mental health support, the organisation supports people at the moment of crisis and enable them to build a life beyond crisis.
Applications from candidates with lived experience are welcomed, the organisation is proud to be a Disability Confident employer.
You may also have experience in areas such as Innovations, Innovations and Partnerships, Head of Innovations, Head of Partnerships, Service, Service Delivery, NHS, National Health Service, Income, Income Generation, Income Generation and Partnerships, Integrated Health Care, Health Care, Social Care, Business Development, New Business, Income Growth, Major Giving, Major Donor, Vulnerable People, Mental Health, Programme, Individual Giving, Bid Writing, Bid.
Flexible location - Fixed term maternity cover contract for a period of 14 months from April 2021
The role
The role is maternity cover during a key period of cross-organisational activity for the Digital Product team. Expected outcomes for this period include the development of a new website for Breast Cancer Now, and a related project to ensure cookie compliance across all our websites and apps.
The Head of Digital Product leads on the development and management of digital platforms, website content and technology.
The role will manage the Digital Product team, who work on website projects, digital services and apps, and support the delivery of content for these, including but not limited to health tools and products, ecommerce systems and fundraising campaigns.
The role will work with the Associate Director, Digital and Strategic Insight to deliver a digital product and content strategy for the charity, including the development of new digital products to achieve marketing and organisational objectives.
The role manages two Digital Product Managers and the Digital Content Manager.
About you
At this key time for the Digital Product team, you will have demonstrable experience delivering large-scale website development projects using Agile methodologies.
You are a collaborative and effective communicator, with a track record of engaging internal stakeholders and managing multiple external agencies. You’re as comfortable managing teams and working with colleagues using remote working platforms such as Microsoft Teams and Slack as you are in an office environment.
You have a strong understanding of digital product management and digital content management and production, with direct experience in the development and maintenance of websites.
About us
We’re Breast Cancer Now, the charity that’s steered by world-class research and powered by life-changing care. We’re here for anyone affected by breast cancer, the whole way through, providing support for today and hope for the future.
We’re that trusted friend that people affected by breast cancer turn to for caring support when they need it most. The expert authority on breast cancer research who is making breakthroughs and driving forward progress. And a vehicle for change, acting now to make sure anyone affected by breast cancer gets the best possible treatment and care.
We believe that we can change the future of breast cancer and make sure that, by 2050, everyone diagnosed with the disease lives – and is supported to live well. But we need to act now.
Please note that whilst Breast Cancer Now is following Government guidelines regarding working from home, this role will be based in your chosen office and the expectation is that once restrictions are eased that the post holder will be based within this office for the majority of the time. Should you have any queries with regards to this please contact us in the first instance.
Breast Cancer Now is an inclusive employer committed to developing a diverse workforce.
Closing date Monday 8 March 2021 at 9:00am
Interview date Friday 12 March 2021
Prospectus is delighted to be working with The Prince's Accounting for Sustainability Project (A4S) to recruit an Operations Manager who will support the successful delivery of the A4S global strategy with a focus on effective core operations including people, IT, governance and finance. A4S works across the global finance community to drive change. We have a presence in a number of geographies with the purpose to transform finance to deliver a sustainable future.
The overall purpose of this role is to work with the Head of Performance to assess current operations for efficiency and effectiveness, developing recommendations for improvement as necessary and implementing the changes needed. You will also ensure resources are in place to deliver on A4S's five-year strategy and annual plans, including in relation to people and finances and work with teams to ensure that KPIs are in place and performance is on track to delivery agreed outcomes. Implementing and managing an agreed recruitment and personal development programme of activities is also a part of this role.
To be successful as an Operations Manager, you will have a strong background in operations, ideally within the not-for-profit sector.You will be flexible, have the ability to work on your own initiative and be a logical thinker who demonstrates excellent written and verbal communication skills. It is important you are able to work autonomously and as part of a team, and be able to build strong relationships with a wide range of individuals, globally.
As a specialist Recruitment Practice we are committed to building inclusive and diverse organisations, and welcome applications from all sections of the community. We invest in your journey as a candidate and are committed to supporting you in your application.
In order to apply, simply submit your CV. Should your experience be suitable, we will send you the full job description and arrange for a call to assess your suitability and discuss the role further. Please note that the role may close earlier than the date advertised and we are currently experiencing high volumes of interest in vacancies so it may not be possible to answer any individual queries on positions prior to an application*
We believe our clients change the world for individuals, communities and society. For over 60 years Prospectus has been working across the UK a... Read more
This role will lead on the growth of initiatives that meet the learning and practice needs of a range of stakeholders. Its main purpose will be to develop and embed a sustainable business model to scale and replicate initiatives across England and within different settings. Initially the focus will be upon the National Training Centre and the ‘Change That Lasts’ model response to domestic abuse, but may turn attention elsewhere as need is identified. In summary, the post holder will:
- Ensure that good ideas are turned into realities and tangible packages that improve responses to domestic abuse
- Initiate and develop new partnerships with statutory and voluntary bodies, creating opportunities to work with them to improve responses to domestic abuse
- Work closely with the Fundraising team to develop relationships with Corporate partners
- Work closely with the Head of Income Generation to maximise opportunities to invest in further expansion
- Work with our Membership and Services team to ensure that our own innovation and development supports our members’ sustainability and services too.
Women’s Aid is the national charity working to end domestic abuse against women and children. Over the past 44 years, Wo... Read more
The client requests no contact from agencies or media sales.
Parkinson’s is the fastest growing neurological condition in the world. 145,000 people in the UK have Parkinson’s, and there is no cure - yet.
We are part of a demanding and caring community and their needs drive the support, services, information and advice that we deliver.
We are working at pace to harness the rapid advancements in technology and medical science to improve our services, and develop new treatments that slow, stop or reverse Parkinson’s and manage its symptoms and side effects.
Our Chief Executive of 15 years is stepping down, creating an opportunity for an exceptional leader who has the passion, ambition and drive to make a difference for the 1 million people, including loved ones, affected by this relentless condition.
For more information, please contact our recruitment partner, Odgers Berndtson who are managing this vacancy on behalf of Parkinson’s UK.
Director of Strategy & Operations
OVPA
London
Full Time
Permanent
Salary: The appointment will be on UCL Grade 10. The salary range will be Competitive , inclusive of London Allowance.
We are UCL: a diverse community with the freedom to challenge and think differently. From climate change to plastic pollution, infant mortality to social inequality, the world is facing huge challenges and we’re determined to solve them.
The Office of the Vice-Provost, Advancement (OVPA) manages UCL’s philanthropic relationships and alumni engagement programmes. The Office has one overarching mission – to engage and grow all of UCL’s communities and to convey the brilliance of UCL to generate income through philanthropy and to build of mutually beneficial relationships with UCL’s alumni, supporters and friends.
There has never been a more exciting time to join our Advancement office. We are a team of exceptionally ambitious, creative and passionate individuals who work together to achieve remarkable things with a global impact, and we would love for you to be part of this exciting journey and our success.
Equity, diversity and inclusion is important to us. We are committed to creating an environment where everyone is encouraged to give their best in a place where their unique experiences, perspectives and skills are seen as valuable assets. And we particularly welcome applications from people of colour.
As Director of Strategy & Operations you will transform UCL’s vision for philanthropy and alumni engagement into a cohesive strategy and a set of operational plans that ensure UCL’s activity is strategic, effective and well-coordinated. You will lead a range of specialist operations teams that provide the expertise that underpins UCL’s global fundraising and alumni programmes.
We’re looking for an exceptional operations professional with a flair for managing people and resources. You must have experience of a leadership position in a complex operations role, demonstrable experience of formulating and implementing strategy, and evidence of quickly establishing credibility with senior staff and stakeholders. You will have outstanding interpersonal and influencing skills and be committed to championing a culture that values and develops its talent.
We are pleased to accept applications from individuals who possess transferable skills and experience drawn from sectors outside of Higher Education.
We are happy to consider applications from candidates seeking part-time opportunities (minimum 0.8 FTE – equivalent of 4 days per week, with stated salary to be pro-rata).
We know that our people are our greatest asset and in return we provide an empowering, values-based environment where personal and professional growth is invested in. We offer agile working and flexibility around working hours. Working with some of the greatest intellects in the world, UCL also offers a generous pension scheme and holiday allowance, plus closure and bank holidays.
For further details about the vacancy and how to apply online and search on Reference Number 1874089.
When applying for a role, please do address the essential and desirable criteria from the job description in your supporting statement.
The UCL Ways of Working for professional services supports colleagues to be successful and happy at UCL through sharing expectations around how we work.
Closing Date: 8/4/2021 - latest time for the submission of applications: 23:59.
Interview Date: TBC
We particularly welcome female applicants and those from an ethnic minority, as they are under-represented within UCL at this level.
We will consider applications to work on a part-time, flexible and job share basis wherever possible.
Summary
As an Improving Care Manager you will play a key role in working to improve the service delivery and diabetes care across London so that people living with diabetes, and those at risk of developing type 2 diabetes, receive the best possible care and support.
Interviews: Monday 22 March 2021
Package
What we can offer you:
- Generous annual leave starting at 25 days plus bank holidays
- A Cash Healthcare Plan (giving you up to £1,500 towards a range of out of pocket health expenses like new glasses, dentist, chiropractor or osteopath appointments)
- Early finish Friday and flexible working as part of our approach to activity based working
- Discounts on gym membership
- Employee assistance programme to give you support on any issues that come up in life
- Annual season ticket loan* (on completion of your probation period and if contract is permanent or longer than 12 months)
- Very active social scene including sport teams, gardening and other activities
- Generous pension provision, life assurance and income protection insurance
- Cycle to work scheme* (eligible for scheme if contract is permanent or longer than 12 months)
*Some benefits aren't available until you've passed your probation period and are dependent on the length of contract.
Main Responsibilities
You will engage with the NHS, and other organisations, in an influencing role to ensure that diabetes services and care are developed and improved so that more people with diabetes receive the most effective care possible. You will engage with volunteers and people with diabetes and support them to influence and campaign locally and nationally and you will represent Diabetes UK and our campaigns positively through meetings, events and the media. You will travel extensively around the region (post Covid) and work some evenings and occasional weekends.
Ideal Candidate
As an Improving Care Manager you will have experience of developing and maintaining relationships with people with varying degrees of seniority within organisations and with people from diverse backgrounds. You influence and campaign constructively for change. You will have experience of working with complex organisations, ideally having some understanding of the NHS and long-term conditions. You will be flexible in your working hours and ability to travel in order to meet the requirements of the role.
Diabetes UK is the charity leading the fight against the most devastating and fastest growing health crisis of our time, creating a world where... Read more
Join a team which has unique expertise combining the power of journalism and the law to advance media freedom, foster more inclusive economies, and promote human rights.
Thomson Reuters Foundation is currently recruiting for a Project Manager, Service Operations to join our TrustLaw team in London.
Reporting to the Head of Programmes of TrustLaw, this role will do a deep-dive mapping of the TrustLaw service processes, analyse how the service works to identify opportunities for optimisation and explore how we can improve our member journey. This work will be instrumental in leading and defining key requirements to improve and future proof the delivery of the TrustLaw service across the world.
The person in this role will project manage the transformation of the TrustLaw portal – driving work to take it from a simple platform, through which we connect high-impact NGOs and social enterprises with leading law firms and corporate legal teams, to an interactive ecosystem that also offers opportunities for learning, knowledge-sharing, innovation, networking and collaboration.
In this role, the Project Manager, Service Operations will work closely with the TrustLaw and Product & Technology teams of the Thomson Reuters Foundation to re-think the ways in which TrustLaw delivers its services. The role will manage relationships with internal/external business and technology partners, donors, programmatic teams, TrustLaw member groups, contractors and vendors to ensure delivery of all components of the project.
We are looking for an individual who is passionate about improving a successful, global pro bono legal service that helps NGOs, social enterprises and lawyers drive social change.
This is a fixed term one-year contract based in London starting in March 2021.
As our Project Manager, Service Operations, you will:
-
Develop and drive the project planning and implementation of the TrustLaw service and portal overhaul project.
-
Dive into the nuts and bolts of how the TrustLaw service works. Map the A to Z of the programme, the intricate steps taken by the TrustLaw team to deliver the service, and the journey taken by TrustLaw members.
-
Create and monitor detailed workflows and standard operating procedures (current and future) used by the programme. Be a custodian of all workflow and SOP documentation and guidance.
-
Draw out pain points and opportunities for process, functionality and technology improvements.
-
Outline technical, process and functionality requirements for portal and service overhaul work. Prepare briefs and documentation to feed into work of technology team.
-
Serve as primary liaison between the Foundation teams and project funders, partners, stakeholders and beneficiaries, and manage the day-to-day relationships with these parties.
-
Manage internal project communications and relationships with key internal stakeholders.
-
Hold responsibility for, track and report on the project budget.
-
Aggregate information from data collection efforts and other inputs that will inform the project (e.g., needs assessment, member consultations and focus groups, etc.).
-
Review development plans, wireframes and other documentation and test functionality to ensure they meet requirements, align with TrustLaw’s programmatic goals, and best meet the needs of TrustLaw members
-
Track risks and share ways to minimize them with TrustLaw management
-
Pull reports from Salesforce and analyse information/findings in Excel
-
Manage launch event(s) for the new TrustLaw portal, coordinating content, agenda, logistics and attendees
To be our Project Manager, Service Operations, you will likely have:
-
Experience with project management and programmatic operations in the charity sector and/or within a membership organisation
-
Strong project management skills, including experience with monitoring and evaluation and tracking budgets
-
Experience analysing and sketching out programmatic processes and workflows, including how things currently stand and how they could be improved, and drafting requirements for future changes
-
Experience with data management and analysis and affinity for detail
-
Experience with network, service or membership-based programmes and understanding of the needs of NGOs and social enterprises
-
Experience building or supporting online communities/networks and developing content for websites and online platforms
-
Experience building and managing relationships with multiple project stakeholders, including funders, cross-division teams and external parties
-
Experience reporting to donors
-
Experience using Salesforce and other online databases, and an affinity for online databases and processes
-
Experience scoping, planning, testing and project managing process, platform or operations-related projects
-
It would be a bonus if you have experience liaising or communicating with developers or tech teams
Please note, applications will be reviewed on a rolling basis. We encourage any interested candidates to complete their application as soon as possible.