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Head of operation jobs in lambeth, greater london

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Top job
Dalgarno Trust, W10, London (On-site)
£50,000 - £55,000 per year
We are seeking a visionary Chief Executive Officer to lead one of London’s most vital community organisations into its next chapter.
Posted 1 week ago Apply Now
Paul Hamlyn Foundation, London (Hybrid)
£48,000 per year
Seeking a confident digital systems and data expert to join this leading family foundation
Posted today
Closing today at 23:30
Family Action, Remote
£32,635 - £36,158 per annum + Inner London weighting OR homeworking allowance
Posted today
Action Tutoring, London (Hybrid)
£27,164 per annum (plus £2,339 London weighting, if applicable, totalling £29,503).
Posted 3 days ago
Crisis, London (On-site)
£49,909 per year
As Trusts Manager, you’ll play a pivotal role in driving the growth of Crisis’ income from charitable trusts, foundations, lottery funders
Posted 1 day ago
Anti Trafficking and Labour Exploitation Unit (ATLEU), London (Hybrid)
£31,374 – £37,772 pro rata per year. Starting salary will depend on the level of candidate’s experience.
We are looking for an inclusive & talented facilitator with exceptional leadership and interpersonal skills to be our Participation Manager.
Posted today Apply Now
SPANA, London (On-site)
c. £42,000 per year subject to skills and experience
SPANA is seeking an Individual Giving Manager who will play a key role in developing and delivering SPANA's programmes and campaigns.
Posted 6 days ago
Closing in 6 days
Students' Union UCL, London (On-site)
£43,981 - £52,586 per year (inclusive of London allowance)
Posted 1 week ago
Closing today at 17:00
The Queen's Institute of Community Nursing, London (Hybrid)
£32,640 per year (pro rata if part-time)
Posted 2 weeks ago
Social Workers Without Borders, Remote
£35,000 per year FTE
Posted 2 weeks ago
Page 4 of 9
The Angel, Greater London (Hybrid) 5.42 miles
£28,700 per year + benefits
Full-time
Permanent
Job description

Do you have excellent customer service skills? Can you help us put our wonderful supporters at the heart of everything we do?

At Dogs Trust, we’re incredibly fortunate to have a passionate community of supporters who share their love of dogs every day. Their generosity powers our mission to improve the lives of dogs across the UK. We’re looking for a Senior Supporter Stewardship Agent to deliver outstanding customer care - recognising supporter loyalty, demonstrating the impact of their contributions, and inspiring them to continue being part of our journey.

What does this role do?

As a Senior Supporter Stewardship Agent, you will:

  • oversee the daily operations of the Supporter Stewardship team, distributing work and ensuring work is delivered to a high standard,
  • have meaningful conversations with our supporters and solve any complex queries that arise,
  • liaise with other teams and departments to ensure supporter queries are resolved efficiently,
  • train and upskill more junior members of the team, supporting them to deliver an excellent supporter experience.

Could this be you?

To be successful in this role, you’ll be a confident communicator with an excellent telephone manner and the ability to build rapport with supporters, as well as the ability to handle complex customer queries swiftly and efficiently. You'll be capable of training others, supervising a team and distributing workload. Proficiency in Microsoft Word, Excel, and Outlook is essential, as well as experience with databases.

Interviews for this role are provisionally scheduled for Tuesday 11th November 2025, and will take place on Teams.

Posted by
Dogs Trust View profile Organisation type Registered Charity Company size 501 - 1000
Refreshed on: 03 November 2025
Closing date: 06 November 2025 at 23:30
Tags: Customer Service

The client requests no contact from agencies or media sales.