27 Head of operation jobs in Liverpool

Fixed Term Contract until 31 August 2027

We are looking for a motivated and detail-oriented Data and CRM Administrator to support the management and quality of data across our programmes and operations, using our suite of Zoho resources.

This role is ideal for someone at the beginning of their data career who is keen to develop their skills in data management, reporting and CRM administration within a purpose-driven organisation. 

This role is 15 hours per week. You will be working from home with the expectation of occasional travel for in-person meetings with your manager or for organisation-wide team days (which are in London - considered commutable travel). 

Responsibilities

• Supporting the Impact and Data Lead with data quality and CRM support
• Administrative tasks such as supporting the wider TTF team with guidance documents, utilising the CRM and its functions across programmes, finance, outreach and marketing
• System improvements
• Reporting and analysis

Please read the full job description before applying for this role. 

Annual leave: 28 days + Bank Holidays (pro-rata)

Interviews will be held w/c 5 October 2026.

Applicants need to be based in the UK and have the right to work in the UK.

Prospectus is pleased to be collaborating with a UK charity founded by families who lost loved ones to gambling-related suicide to recruit for a Head of Operations to join them on permanent contract to start ASAP. The charity operates as a fully remote working organisation however there will be some UK travel

As Head of Operations you will help shape and deliver organisational strategy, embed values and lived experience-led approach, and ensure the organisation remains responsive to emerging opportunities and challenges. The role includes working closely with and supporting wider Heads of Service, coordination between cross team working, and accountability for organisational infrastructure delivery. The postholder will ensure robust compliance and operational systems are in place to support effective delivery across the charity alongside supporting sound HR practice. As a key member of the senior leadership team, you will also be accountable for cross-organisational projects to deliver systems improvements.

The successful candidate will bring significant experience of managing an operations function within a UK charity or not-for-profit organisation and will have experience of supporting an organisation through growth and change.  You will bring excellent people management and relationship building skills, with the ability to influence and build consensus across teams and at senior level. You will have significant experience of embedding new processes and systems to support an efficient and effective organisation. In addition you will have a strong empathy for the mission and have a drive and determination to build core organisational strength.

For details on how to apply please click through to the job link on the Prospectus website. If you have any further questions or would like to know more about this opportunity please contact Steven Fraser from Prospectus.

As a specialist Recruitment Practice Prospectus is committed to building inclusive and diverse organisations, and welcome applications from all sections of the community. Prospectus invest in your journey as a candidate and are committed to supporting you in your application.

Prospectus is pleased to be working with a social change organisation in the UK to recruit for a Head of Operations. This is a permanent, part-time vacancy offered at 0.6 – 0.8 FTE (3 or 4 days per week). This is a fully remote based role with some UK travel expected, including a monthly visit to Bristol or Reading.

The role will be responsible for supporting and coordinating the organisation’s Senior Leadership Team to function as effectively as possible. This includes developing their internal set up, processes and systems and overseeing compliance and risk management. Other responsibilities include coordinating team growth, culture and performance and overseeing long term financial planning and forecasting.

The successful candidate will bring previous experience having worked in a similar operational role. You will bring a passion for the mission and will have strong experience of embedding systems and processes. You will also have a good understanding of budgets and overseeing aspects of finance, although you are not required to be accountancy qualified for this role. You will have some experience relating to risk or compliance and will demonstrate excellent people skills, with the ability to engage with internal stakeholders at all levels. You may not have experience in every area of this job description and we would welcome applications from candidates looking to develop skills in some of these areas.

For details on how to apply please click through to the job on the Prospectus website where you can also find the full Appointment Brief.

Please note: Due to the urgency of this vacancy, shortlisting and interviews will take place on an ongoing basis therefore we encourage applications ASAP. We therefore reserve the right to close the application process early if necessary.

As a specialist Recruitment Practice Prospectus is committed to building inclusive and diverse organisations, and welcome applications from all sections of the community. Prospectus invest in your journey as a candidate and are committed to supporting you in your application.

About the role

We’re looking for an experienced and values-led Head of Practice to provide strategic and professional leadership for practice across Hft.

This is a key national leadership role, responsible for shaping our approach to Positive Behaviour Support (PBS), restrictive practice reduction, PROACT-SCIPr-UK, practice standards, workforce capability and coaching, and rights-based and trauma-informed practice.

A key priority will be leading Hft’s transition to PROACT-SCIPr-UK, ensuring this is embedded within our wider PBS and restrictive practice reduction approach and translates into meaningful improvements in frontline practice and the quality of life of the people we support.

You’ll lead our PBS / Practice Team, provide expert oversight of complex situations and act as a trusted professional adviser to senior leaders on practice quality, risk, outcomes and improvement.

What you’ll be doing

You’ll:

• Develop and lead an organisation-wide Practice Strategy and Practice Standards Framework.
• Provide professional leadership, advice and constructive challenge to senior and operational leaders.
• Lead and develop the PBS / Practice Team and build sustainable specialist capability.
• Lead the implementation of PROACT-SCIPr-UK across the organisation.
• Drive our restrictive practice reduction strategy, using data and evidence to identify opportunities for improvement.
• Provide specialist leadership around complex and high-risk practice situations.
• Develop workforce capability through training, coaching, observation, modelling and reflective practice.
• Embed rights-based, person-centred and trauma-informed approaches across Hft.
• Lead or contribute to practice-related policies and professional guidance.
• Provide senior leadership with clear evidence of practice quality, risk, outcomes and improvement.

What you’ll bring

We’re looking for someone with:

• Significant senior experience within learning disability and/or autism services.
• Strong professional expertise in Positive Behaviour Support.
• Significant knowledge and practical experience of PROACT-SCIPr-UK, with the ability to lead organisational implementation.
• Experience of restrictive practice reduction and least restrictive approaches.
• Experience leading specialist practice or PBS teams.
• A strong track record of developing practice standards, frameworks and guidance.
• Experience building workforce capability through coaching, training and practice leadership.
• Strong knowledge of safeguarding, Mental Capacity Act principles and relevant health and social care requirements.
• The confidence to influence, advise and constructively challenge senior leaders.
• A relevant professional qualification and evidence of continued specialist development.

A postgraduate qualification in PBS, Applied Behaviour Analysis, Psychology or a related discipline, relevant professional registration and PROACT-SCIPr-UK instructor or advanced implementation experience would be desirable.

What success looks like

Success in this role will mean better outcomes and quality of life for the people we support.

You’ll help ensure that PBS is embedded in everyday practice, restrictive practices are reduced wherever safely possible, PROACT-SCIPr-UK is successfully implemented, and managers and frontline teams have the confidence and capability to deliver consistently excellent, rights-based support.

Working arrangements

This is a national hybrid role with regular travel to Hft services and other locations across the organisation.

Why Hft?

At Hft, our mission is simple: the best life possible.

We believe people with learning disabilities should be able to live within their communities, with all the choice and support they need to live the best life possible.

This is an exciting opportunity to influence practice at a national level and make a genuine difference to the lives of the people we support.

Recruitment process

Applications close on 11 October 2026.

Interviews will take place on 27 October 2026 and will be held via Microsoft Teams.

Head of Finance and Operations

We are seeking an experienced finance and operations professional to provide strategic leadership within a growing environmental charity.

Salary: £60,000 FTE, £48,000 actual
Location: Home-based, UK, with some travel to London and occasional UK travel
Hours: 28 hours per week, four days
Contract: Permanent
Closing date: 23:59, Sunday 4 October

Interviews: First round on 13 & 14 October; Second round 16 October

About the role

This is a broad and influential senior leadership role covering finance, governance, operations, people and organisational development.

Working closely with the Executive Director, Senior Leadership Team and Board of Trustees, you will ensure the charity has the financial insight, effective systems and strong infrastructure needed to deliver its ambitions. You will also deputise for the Executive Director occasionally and provide line management for support functions.

Key responsibilities include:

• Leading financial operations, controls, budgeting, cash flow forecasting and management reporting
• Producing statutory accounts and managing the annual audit
• Monitoring restricted, designated and unrestricted funds
• Supporting the Board and Finance Committee with clear reporting, papers and effective governance
• Overseeing organisational risk, compliance, data protection, cyber security, insurance and business continuity
• Improving HR, IT, CRM, digital and operational systems
• Leading the responsible adoption of digital tools, automation and AI
• Coordinating organisational workplans and monitoring delivery against strategic priorities
• Overseeing recruitment, onboarding, employment processes and staff development
• Supporting an inclusive, collaborative and high-performing remote working culture

About you

You will be a qualified ACA, ACCA, CIMA or AAT accountant with at least seven years’ experience in finance and operations management, ideally within a charity or similarly values-led organisation.

You will also bring:

• Experience across HR, IT, risk, data protection and health and safety
• Strong financial planning, reporting and analytical skills
• Knowledge of accounting software, spreadsheets and CRM systems
• Experience managing and developing people
• Strategic thinking and proven project management skills
• Confidence working with trustees and producing board-level reports
• An understanding of how organisational systems support small, remote teams
• Excellent interpersonal skills and a collaborative, self-directed approach

Knowledge of charity governance, philanthropy, Salesforce, Xero or digital transformation would be advantageous. An interest in environmental issues and improving the planet for future generations is also welcomed.

About the organisation

You will join a UK environmental charity working to strengthen philanthropy and increase its impact in response to the climate and nature emergency.

The organisation supports a significant network of funders, advisers and fundraisers by sharing research and expertise, building relationships and encouraging greater investment in environmental causes.

It is a fully remote organisation with a culture founded on kindness, trust, inclusion and mutual respect. Benefits include flexible working, a 7% employer pension contribution, learning and development opportunities, and additional discretionary closure between Christmas and New Year.

Applications are encouraged from people who may not meet every element of the person specification. Adjustments can be made to support an accessible and inclusive recruitment process.

Other roles you may have experience of could include; Finance Director, Director of Finance and Operations, Head of Finance, Head of Operations, Chief Operating Officer, Charity Finance Director, Head of Resources or Director of Resources.

Please note this role is advertised by the recruitment agency acting for the client, NFP People.

About Action for Pulmonary Fibrosis

Action for Pulmonary Fibrosis is a UK charity. We bring people together to drive change so that everyone affected by pulmonary fibrosis can live well for longer.

We provide support, information and education, raise awareness, campaign for better diagnosis and care, and invest in research. Our strategy, For Every Breath, Every Journey, Every Future, is shaped by lived experience and supported by stronger organisational foundations and sustainable income.

The role

Reporting directly to the Chief Executive, you will lead APF's communications, marketing and engagement function. You will turn organisational priorities into an integrated plan, set clear standards and measures, advise senior leaders and ensure that marketing, media, content, digital and internal communications work together.

You will lead three managers: the Senior Marketing and Communications Manager, the Press, PR and Stories Manager, and the Communications Operations and Engagement Manager. The Digital Marketing Coordinator will report to the Senior Marketing and Communications Manager. This structure gives you the scope to shape the whole function while delegating specialist delivery clearly.

Your early work will include establishing the team operating model and annual plan, moving PF Together to quarterly publication, strengthening email marketing, leading a complete website content rewrite, creating clearer supporter journeys and building a proactive media and story pipeline. You will also work closely with fundraising so that strong propositions and campaigns reach the right audiences and contribute to acquisition, retention and income growth.

The role will lead APF's approach to communications data, performance reporting and responsible use of AI and connected systems. Human judgement, data protection and information security will remain central to how these tools are used.

We help high-impact nonprofits run brilliantly - now we need someone to do the same for us. You'll own Impact Ops' finances, payroll, contracts and compliance, reporting straight to the founder.

Summary

Impact Ops is looking for a Finance & Operations Manager to join our team. This is a newly created, internal-facing role: rather than working on client portfolios, you’ll own the financial and operational machinery of Impact Ops itself. The salary range for this role is £50,000–£60,000 GBP, depending on experience, with flexibility for exceptional candidates.

We’re looking for a qualified accountant who is genuinely happy to be hands-on, someone who can handle a corporation tax return and a contracting in the same afternoon and see both as worth doing well. If you want breadth, autonomy, and a role where you can see the whole organisation from the inside, we’d love to hear from you. The deadline to apply is 11 October 2026.

About Impact Ops

Impact Ops is an independent organization providing finance and operations support to high-impact nonprofits. Our services include bookkeeping, financial reporting, accounts payable, payroll, recruitment, entity setup, due diligence, and systems implementation. We serve over 50 clients globally, spanning cause areas including global health, animal welfare, AI safety, and climate.

We’re a remote-first team based across the world. We’re looking for motivated, detail-oriented people who care about doing good work in service of organizations trying to do good in the world.

The role

Everything we do for our clients, we also have to do for ourselves — and to date that work has been spread across the founder, the finance team, and external accountants. This role brings it together under one owner.

As Finance & Operations Manager, you’ll run Impact Ops’ own finances, company secretarial obligations, payroll, invoicing, contracting, and HR administration. You’ll report to Joshua Axford (Founder & CEO) and work closely with Eric (Head of Finance), who leads our client-facing finance function.

It’s a broad role with real trust attached. You’ll have visibility into every commercially sensitive part of the business, and you’ll be the person we rely on to keep it running properly.

Finance

• Owning Impact Ops’ bookkeeping, month-end close, and management accounts
• Preparing annual accounts
• Cash flow forecasting and budget tracking
• Accounts receivable and accounts payable: raising client invoices, chasing payment, processing supplier invoices and payment runs
• VAT returns and corporation tax submissions

Company secretarial & compliance

• Confirmation statements, annual returns, and Companies House filings
• Maintaining statutory registers and corporate records
• Insurance renewals across the group, including professional indemnity, private medical and employers’ liability

Payroll

• Running end-to-end monthly payroll for our UK team, including RTI submissions, PAYE/NI, and pension auto-enrolment
• Coordinating payments for team members engaged internationally across several jurisdictions
• Year-end tasks including P60s and P11Ds

Contracts & client administration

• Drafting, issuing, and tracking client Service Level Agreements
• Managing employment contracts and contractor agreements for the team
• Maintaining a reliable view of contractual obligations, renewal dates, and scope changes

HR administration

• Onboarding and offboarding administration
• Maintaining people records and keeping our HR systems accurate
• Leave tracking, benefits administration, and equipment provisioning

About you

You’ll need to have:

• A recognised accounting qualification (ACA, ACCA, CIMA, or equivalent) — or qualified by experience with a track record that speaks for itself
• Experience running or providing accounting support for the finance function of a small business, or a comparable breadth of ownership within a larger one
• UK payroll experience, or the confidence to take it on with support
• Genuine comfort with administrative work: this role is hands on and we’d rather be honest about that than have you discover it in month two
• Strong judgement about confidentiality and discretion — you’ll see everything
• The ability to work independently in a remote environment and set your own priorities
• A genuine desire to have a positive impact with your career

It would be a bonus if you also have:

• Practice background: experience in an accountancy practice, particularly with company secretarial work
• Contract administration experience: comfort reading and drafting commercial agreements
• Familiarity with our tool stack: Xero, Ramp, Deel, Apron, or similar
• A process improvement mindset: you spot inefficiencies and take initiative to address them
• Commercial exposure: experience with pricing, proposals, or commercial analysis — not required for the role as scoped, but useful as it develops

Compensation & logistics

• Salary: £50,000–£60,000 GBP, depending on experience. There may be flexibility for exceptional candidates.
• Location: Remote, but we have a strong preference for candidates based in the UK and specifically the South West. This role involves periodic in-person co-working with the CEO, and the trust-level nature of the work benefits from face-to-face time.
• Hours: Full-time, or part-time (at least 3 days a week or equivalent) depending on candidate preference
• Start date: 1 December 2026 preferred, but we’re flexible for the right person — a Q1 2027 start is fine if you have a longer notice period
• Application deadline: 11 October 2026

Growth & Progression

We’re deliberately hiring above the immediate need. The brief described here is where the role starts, not where we expect it to stay: as Impact Ops scales, we anticipate significant operational leadership responsibility sitting with whoever takes this on, and we’d rather find that person now than replace them later.

We’re looking for someone who wants to grow with the business.

Our benefits include:

• Prioritised health & wellbeing: Private medical, vision, and dental insurance; up to 2 weeks’ paid sick leave; a generous mental health allowance
• Flexible working: Set your own schedule (with some overlap with colleagues as needed); remote workspace covered if needed
• Generous vacation: 25 days’ holiday per year plus public holidays — we encourage you to use the full allowance
• Professional development: A generous annual allowance for CPD, plus on-the-job growth and clear progression pathways
• Retirement: Pension with 10% employer contribution
• Parental leave: Up to 14 weeks fully paid, up to 52 weeks total; financial support for childcare where needed
• Equipment: Full remote setup covered (laptop, monitors, chair, etc.)
• Team retreats: Two in-person staff retreats per year

How to apply

To apply, please submit your CV and a short cover letter explaining your interest in the role and relevant experience. 

We’re committed to building a diverse and inclusive team and warmly encourage applications from candidates of all backgrounds.

Diversity and inclusion

We’re aware that factors like gender, race, and socioeconomic background can affect people’s willingness to apply for roles for which they meet some but not all the suggested attributes. We’d especially like to encourage people from underrepresented backgrounds to express interest.

There’s no such thing as a “perfect” candidate. If you’re on the fence about applying because you’re unsure whether you’re qualified, we’d encourage you to apply.

If you require any adjustments to the application process, such as accessibility accommodations, additional preparation time, or other, please let us know. We’re happy to support your needs and adjust the application process.

Want to use your fundraising experience to create real, visible change for thousands of Sri Lankan street dogs? Join a small, ambitious charity where your ideas, relationships and fundraising expertise can have a direct impact.

WECare Worldwide is looking for an experienced and hands-on Head of Fundraising to join us for a 12-month maternity cover and take ownership of our fundraising strategy and income generation.

We are a UK- and Sri Lanka-registered animal welfare charity providing international-standard veterinary care to street dogs in Sri Lanka. We are a small and collaborative organisation, so this is a role for someone who enjoys combining strategic fundraising leadership with hands-on delivery. You will work closely with the CEO and colleagues across WECare to help shape how we grow our income, while remaining actively involved in the day-to-day fundraising work needed to deliver results.

A major focus will be our individual giving and digital fundraising, including online donations, regular giving and fundraising appeals. This is currently one of our most important sources of income, and we’re looking for someone who can help us strengthen supporter engagement, improve donor journeys and identify opportunities to grow sustainable income.

You’ll also play a key role in developing our grants and trusts & foundations income, from identifying opportunities and building compelling applications through to reporting and stewardship. Alongside this, you’ll nurture and develop major donor relationships and explore the right corporate partnership opportunities for WECare.

This is very much a role for someone who enjoys both thinking strategically and getting things done. You might be developing the fundraising plan one day, working on a significant grant application the next, reviewing digital fundraising performance, shaping an appeal or speaking directly with a donor or potential partner.

You’ll work with colleagues across the organisation to turn the incredible work happening on the ground in Sri Lanka into compelling stories, funding propositions and campaigns that inspire people to support WECare.

We’d love to hear from you if you have a strong track record in fundraising, particularly across individual giving, trusts and foundations, major donors or other high-value income streams. You’ll be commercially aware, comfortable working with targets and forecasts, confident building relationships and happy taking initiative in a fast-moving environment.

Most importantly, we’re looking for someone who genuinely wants to make an impact. WECare is an ambitious organisation with big plans, but we remain small enough that the person in this role can make a tangible difference to both our fundraising direction and the animals our work exists to help.

Location: Remote
Contract: Fixed-term, 12-month maternity cover
Reporting to: CEO

Please see the full Job Description for further details about the role and experience we’re looking for.

Head of Commercial
Reference: AUG20260202
Location: Flexible in UK
Hours: Full-Time, 37.5 hours per week
Contract: Permanent
Salary: £72,605.00 - £77,517.00 Per Annum
Benefits: Pension Scheme, Life Assurance Scheme, 26 days' Annual Leave

Reporting to the Executive Board Director for Income, Technology and Communications The Head of Commercial is a strategically important senior leadership role responsible for shaping the RSPB's commercial future and maximising the contribution commercial activity makes to the organisation's income, strategic ambitions and long-term success.

Leading a diverse, multi-channel portfolio spanning Retail, E-commerce, Licensing, Wholesale and Food & Beverage, together with the critical enabling functions of Buying & Merchandising and Fulfilment, you will bring these areas together to deliver sustainable income, exceptional customer experiences, and long-term organisational value.

As a senior commercial leader with significant proven successful experience, you will set and drive the commercial strategy, identifying new opportunities for growth, innovation and partnership while ensuring the RSPB continues to evolve and thrive in a changing market.

You will harness customer insight, expertise and market understanding to strengthen income streams, expand audience reach and maximise the value of the RSPB brand.

Working across the organisation and influencing at senior level, you will ensure customer needs are at the heart of commercial decision-making. By connecting commercial opportunity with strategic ambition, you will drive sustainable growth, strengthen supporter engagement, and deliver outstanding results.

This is a unique opportunity to combine senior strategic commercial leadership with purpose, translating commercial success into meaningful organisational impact.

Essential skills, knowledge and experience:

• Experience leading a commercial, retail, ecommerce, trading or other income-generating function at a senior level, with responsibility for strategic direction and performance
• Experience managing multi-million-pound income and expenditure budgets, including forecasting, commercial performance analysis and investment decision-making.
• Experience developing and delivering commercial strategies, using commercial and financial insight to identify opportunities and make decisions that drive growth, profitability and sustainable income.
• Experience working across complex organisations or partnerships, building relationships and influencing senior stakeholders without relying on direct authority.
• Experience presenting complex performance, governance or strategic information to senior decision-makers, such as Boards, Trustees or Executive-level stakeholders.
• Experience negotiating and managing commercial partnerships and contracts, including identifying and managing associated commercial risks.
• Knowledge of retail, ecommerce and a range of other commercial or trading models, such as licensing, wholesale or food and beverage, and how these contribute to customer growth, experience and income generation
• Experience using customer or audience insight to inform commercial decisions, improve customer experience and support audience or supporter growth.
• Experience leading organisational change and improvement, introducing new approaches and delivering agreed strategic outcomes.
• Experience leading and developing multidisciplinary teams to deliver agreed objectives, including supporting individual and team performance and development
• Able to communicate complex commercial and financial information clearly and use evidence to influence senior stakeholders, support decision-making and build effective partnerships.

Additional Information

This is a Permanent Full-Time role for 37.5 hours per week.

Closing date: 23:59, Tuesday, 6th October 2026
We are looking to conduct first interviews for this position on 4th and 5th November.

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

We are committed to developing an inclusive and diverse RSPB, in which everyone feels supported, valued, and able to be their full selves. To achieve our vision of creating a world richer in nature, we need more people, and more diverse people, on nature’s side. People of colour and disabled people are currently underrepresented across the environment, climate, sustainability, and conservation sector. If you identify as a person of colour and/or disabled, we are particularly interested in receiving your application. Contact us to discuss any additional support you may need to complete your application.

The RSPB is an equal opportunities employer. This role is covered by the Rehabilitation of Offenders Act 1974.

The RSPB is a licenced sponsor. this role is not eligible for UK Visa Sponsorship - the successful applicant will need to have a pre-existing Right to Work in the UK in order to be offered an employment contract.

In order to apply you will be required to upload a CV and complete an application form where you will have the opportunity to explain how you meet the set criteria above.

Contact us to discuss any additional support you may need to complete your application or if you require any reasonable adjustment.

No agencies please.

Harris Hill is delighted to be working on behalf of National Parks Partnerships (NPP) to recruit a People Manager. NPP is a small and entrepreneurial organisation that identifies, secures and manages commercial and strategic partnerships for the UK’s 15 National Parks, helping to grow their impact, resources and influence while supporting action on the climate and biodiversity crises. As NPP continues to grow, this is an exciting opportunity to take ownership of its people function and play a key role in supporting the organisation’s development.

The role is offered on a salary of £40,135 FTE (non-negotiable) and is available on a full-time basis, with the possibility of working four days per week. This is a one-year fixed-term contract, with the possibility of extension, and is fully remote, with occasional UK travel required.

Sitting within the Operations team and reporting to the Head of Operations, the People Manager will lead NPP’s day-to-day HR function as a largely standalone HR professional. You will develop and implement HR strategies, policies and processes across the employee lifecycle, providing trusted advice to the CEO, Head of Operations, SLT and line managers. You will lead recruitment activity, support managers with performance, probation and employee relations processes, oversee annual leave and absence, payroll administration and pay awards, and ensure NPP continues to meet its employment, health and safety and data protection obligations. You will also play an important role in developing organisational culture, embedding NPP’s Manifesto, competency framework and behaviours, and ensuring equality, diversity and inclusion remain central to its people practices. Alongside the core HR remit, you will support the wider Operations team with external agencies, suppliers and procurement activity, including maintaining supplier relationships, supporting purchasing processes and ensuring compliance with relevant procurement requirements.

We are looking for an experienced People & Culture professional with a strong track record of developing and implementing HR policies and strategies, managing HR projects, and supporting organisational change, as well as experience leading recruitment processes from job design through to shortlisting and interviewing. You will be a clear thinker, confident decision-maker and excellent communicator who can build strong relationships across an organisation and with external partners. Experience of payroll, EDI, health and safety, procurement or working within a purpose-led organisation or public authority would be advantageous.

To apply, please submit your up-to-date CV by 27 September at 23:59. Shortlisted candidates will be asked to submit a tailored cover letter after reviewing the full job description.

Please note that only applicants with an unrestricted right to work in the UK will be considered for this position.

Please note, only successful applicants will be contacted with further information.

As a leading charity recruitment specialist and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.

Lead services that support those who serve on the frontline
 

DMWS is seeking an experienced operational leader to develop and deliver high-quality services for blue light organisations and their workforces. This senior role combines strategic thinking, practical delivery, partnership building and strong project management.
 

A key part of the role is bringing services together. You will work closely with DMWS welfare teams, psychological services and clinical governance colleagues to strengthen referrals, coordinate support pathways and ensure operational delivery is safe, responsive and well governed.
 

What you will do
·   Lead operational plans, service performance, contracts, budgets and improvement activity.
·   Manage service mobilisations, pilots and improvement projects from scope through delivery, evaluation and handover.
·   Build effective working relationships across welfare, psychological, occupational health and partner services.
·   Coordinate cross-functional teams, project governance, milestones, risks, dependencies and reporting.
·   Strengthen relationships with military, blue light organisations, commissioners, public-sector partners, funders and suppliers.
·   Use evidence, outcomes and feedback to improve services, demonstrate impact and create opportunities for sustainable growth.
·   Lead and develop staff while maintaining high standards of governance, safeguarding and compliance.
 

What you will bring
·   Senior operational leadership experience in a complex service environment.
·   Strong project or programme management skills and a track record of delivering change.
·   Credibility with varied stakeholders and the ability to work effectively across professional boundaries.
·   An understanding of welfare, wellbeing and psychological support pathways and the importance of clear clinical and safeguarding escalation.
·   Commercial awareness, sound financial judgement and a commitment to quality and value for money.
·   A collaborative, evidence-led and values-driven approach.
 

Why join DMWS?
 

This is an opportunity to shape a growing area of work, strengthen integrated support for military Services, blue light communities and help DMWS turn trusted expertise into sustainable, high-impact services across the UK. This role is progressive and offers the right candidate an opportunity 
 

How to apply
 

Please submit your CV and a supporting statement explaining how your experience meets the requirements of the role by 28th September 2026. Applicants must hold a full UK Driving Licence and have access to a vehicle which is required for this role. 
 

DMWS is committed to equality, diversity and inclusion and welcomes applications from people of all backgrounds.

Our Specialist Social Workers work closely with the Head of Expert Witness Service to ensure the delivery of high-quality independent social work reports (ISWRs). They supervise volunteer social workers, quality assure reports, carry out social work assessments themselves, and contribute towards volunteer training opportunities and service development to maintain excellence in social work practice. 

The core Specialist Social Worker role is three days per week, with the opportunity to work additional days by taking on service operations and referral coordination responsibilities. 

Benefits:

• Regular professional supervision from the Head of Expert Witness Service 
• Access to training and CPD opportunities to support Social Work England registration requirements 
• Professional development opportunities, including support to begin working towards a formal expert witness accreditation
• Laptop and mobile phone provided 
• Travel expenses reimbursed in line with expenses policy 

Philanthropic Partnerships Lead – Trusts and Foundations (parental leave cover)

Application Closing Date: 9th October 2026

Location: Remote or hybrid working within the UK; individuals will be required to attend episodic in-person office days in London as needed and prescribed by the organisation. This role requires applicants to be able to show that they have the right to work in the UK.

Term: full time - 35 hours a week. This is a fixed term contract for a period of 12 months covering parental leave. Ideally looking for a candidate to commence the role from November 2026.

Organisation: Global Greengrants Fund UK

Salary: Salaries at Global Greengrants Fund UK (GGF UK) are dependent on applicable salary scales, internal pay policies including equity considerations and budget. Due to the ways in which salary negotiations perpetuate existing structural inequities, GGF UK has moved away from salary negotiation processes for any candidate. Our best offer for this position is £70,600 per annum.

Benefits: We have improved our benefits package and we now offer 10% employer’s pension contribution, remote and flexible remote working, generous family and sick leave, employee assistance programme, health and life insurances, 28 days annual leave plus all UK bank holidays.

About Global Greengrants Fund

Global Greengrants Fund (GGF) supports grassroots activists and civil society organisations around the world working to address environmental and social justice in over 160 countries.  GGF applies a participatory and decentralised model in making grants to grassroots groups through regional and thematic boards of advisors, global partner networks and independent funds, to support grassroots environmental and social justice action.

Global Greengrants Fund comprises two organisations: one located in the USA, Global Greengrants Fund Inc (established in 1993), and Global Greengrants Fund UK (established in 2012). The two organisations work closely together with a shared grantmaking programme and strategic collaboration at the senior leadership level. GGF UK consists of sixteen staff members working on fundraising and influencing philanthropy; finance; communications; and operations, with all of these functions operating autonomously but in close collaboration with their US counterpart functions.

Global Greengrants Fund has experienced tremendous growth over the past two years and we are thoughtfully, yet rapidly, growing our annual grantmaking, our philanthropic advocacy, and our global partnerships and collaborations to new levels as part of our ongoing transformative journey.

The Role

The Philanthropic Partnerships Lead – Trusts & Foundations will contribute to Global Greengrants Fund UK’s fundraising and partnership objectives by stewarding a portfolio of existing and new Trust & Foundation supporters to secure significant restricted and unrestricted grants and donations for the organisation. Working as part of the Philanthropic Partnerships team and reporting to the Director of Philanthropic Partnerships, the postholder will also collaborate closely with colleagues across the global organisation Global Greengrants Fund, particularly within the Programmes, External Relations and Finance functions.

The Candidate Profile

The post holder will be an experienced, senior-level fundraising leader with a track record of securing and developing successful collaborations with trusts, foundations and partner organisations to achieve ambitious income goals; extensive experience in developing pitches, proposals, and fundraising products; and a strong interest in environmental justice, international development or human rights issues. They will have an extensive knowledge of the funding and philanthropy sectors in the UK and Europe; excellent written and verbal communication skills; and be confident in engaging a wide range of internal and external stakeholders, including at senior levels.

The candidate will excel in relationship building and interpersonal skills, capable of managing complex relationships and politics. With excellent written and verbal communication skills in English, they will be adept at developing compelling proposals, presentations, reports, and other fundraising materials. Additionally, they will demonstrate strategic, innovative, and analytical thinking, with a strong capacity for complex problem-solving and decision-making.

The right candidate will understand Global Greengrants Fund’s core values and be committed to the guiding principles and mission of Global Greengrants Fund and ensure they uphold them in the way they take up the responsibilities of the role. They will value transparency and accountability, demonstrating strong critical thinking, strategic risk management, and the ability to influence and resolve differences across boundaries. With a high degree of self-awareness and insight, the candidate will excel in building strong interpersonal relationships, both within and outside the organisation, and possess outstanding communication and collaboration skills.

How to Apply

Please review the full job description and person specification on our website and submit your application via email. Please note that the email address to address your application is listed in the job advert on our website. 

In your application, please send a copy of your current CV and covering letter by 9th October 2026 at 23:00 GMT.  You will need to submit these in English. If you’re intrigued by this position but feel like you don’t fit the profile precisely, please still apply. You can ask questions or seek further information to feel able to apply by emailing us.

We thank all those who apply, but only shortlisted candidates will be contacted. 

Global Greengrants Fund UK is an equal opportunities employer. We strongly encourage applicants from all backgrounds and walks of life. We believe that diversity and inclusion among our team is critical to our success. We seek to recruit, develop and retain the most talented people from a diverse candidate pool and welcome applications from all qualified candidates. We do not discriminate on the basis of race, colour, religion, ethnicity, gender, disability, sexual orientation or gender identity.

12-month fixed-term contract | Full-time 

Salary: £58,560 – £71,480 per annum

Hours: 35 per week

Location: Home-based with regular national travel 

Job reference number: 1766

Help shape the future of Cranstoun’s services 

Cranstoun is a social justice and harm reduction charity supporting and empowering people to live healthier and safer lives. Each year, we support more than 45,000 people through services including substance use, criminal justice, domestic abuse, housing and services for children and young people. 

Following a successful five-year strategy and significant growth, we remain ambitious about the difference we can make. As we enter our next phase, we are investing in the leadership and operational capability needed to support our continued development. We are now recruiting an Assistant Directors of Services to join our senior management team. 

This is a significant senior leadership role offering the opportunity to lead substantial service portfolios while helping shape how Cranstoun’s services are led and delivered across the organisation. 

The role 

Reporting to the Director of Operations, you will lead a substantial portfolio of complex commissioned services and senior operational managers. 

You will lead nine services with nine direct reports, spanning criminal justice and housing/homelessness provision. You will have clear accountability for ensuring services are safe, effective and well-led, with strong contractual performance, financial sustainability and positive outcomes for the people and communities we support. 

You will provide operational grip and evidence-based assurance, strengthen safeguarding and management accountability, build effective relationships with commissioners and partners, and ensure risks and underperformance are identified, escalated and addressed early. 

You will also work collectively with fellow senior operational leaders to embed a One Cranstoun approach, strengthening common standards, sharing learning, developing leadership capability and improving quality and resilience across our services. 

What you will be accountable for 

As an Assistant Director, you will take senior operational accountability for: 

• Safe, effective and well-led services – ensuring strong safeguarding, quality, operational risk management and service user outcomes.  
• Contractual performance – ensuring services deliver against contractual requirements and KPIs, with strong commissioner relationships and timely action to address underperformance.  
• Financial sustainability – maintaining strong financial oversight, effective workforce management and oversight of the sustainability of individual contracts.  
• Evidence-based assurance – using reliable performance, quality, workforce and financial information to identify risks and drive improvement.  
• Collective organisational leadership – working beyond individual portfolio boundaries to build consistent standards, stronger leadership and shared ways of working across Cranstoun.  

You will lead and develop senior operational managers, set clear expectations and create a culture in which support and accountability operate together. 

You will also lead and contribute to service mobilisation, transformation, workforce planning and continuous improvement. 

Who we are looking for 

We are looking for established senior operational leaders with substantial experience leading complex commissioned services and geographically dispersed teams. 

You will bring a strong track record of: 

• leading safe, high-quality services for people with complex needs;  
• safeguarding, quality and operational risk management;  
• contract and performance management;  
• managing significant service budgets and improving financial performance;  
• building effective relationships with commissioners, regulators and strategic partners;  
• leading service improvement, mobilisation and organisational change;  
• developing senior operational managers and addressing underperformance; and  
• using performance, quality, workforce and financial information to provide assurance and drive improvement.  

You will need to combine strategic leadership with operational pragmatism, understanding the detail when necessary while maintaining oversight of performance, risk, quality and sustainability across a complex portfolio. 

Above all, we are looking for collaborative, credible and values-led leaders who can support and challenge in equal measure, build leadership capability and bring people together around common standards and organisational priorities. 

Specialist experience 

For this role, you will need significant leadership experience across both Criminal Justice and Housing/Homelessness services, including housing or accommodation-based provision. 

You will understand the complexity of working across criminal justice, housing, local government and other statutory systems and be experienced in building effective relationships with commissioners and partners while maintaining strong operational and contractual oversight. 

This is a 12-month fixed-term appointment at an important stage in Cranstoun’s transformation, offering the opportunity to lead a significant portfolio, strengthen operational performance and help shape the future development of our operating model. 

Be part of Cranstoun’s next chapter 

Our successful five-year strategy has seen Cranstoun grow considerably, extending our reach and the range of services we provide. We remain ambitious and innovative, committed to developing services that respond to the changing needs of people and communities. 

As we look to the future, we are investing in the leadership, operational capability and organisational infrastructure needed to support our continued development, strengthening operational governance, consistency and assurance across our services. 

This role offers the opportunity to do more than manage established portfolios. You will help shape the future of our services and build an Operations Directorate characterised by high standards, clear accountability, collaboration and continuous improvement. 

Find out more 

Please refer to the accompanying recruitment pack for the full Job Description, Person Specification and details of the application process.

Please note: All posts are subject to an Enhanced DBS check.

How to Apply:

For more details and to apply, please visit our website via the apply button. Please quote the appropriate Job Ref in all correspondence.

Applicants must be able to provide satisfactory evidence of their right to work in the UK at the application stage.

Sponsorship is not available for this post. Applicants must have the right to work in the UK that does not require employer sponsorship for the duration of the appointment.

Closing date: Sunday 20 September 2026.

We are an inclusive employer, committed to promoting equality and diversity in all areas of our work. 

Registered Charity No: 1061582