Head Of Operational Development Jobs in Bristol, City Of, Bristol

Our Business Development department is integral to the success of our organisation and we are looking for an experienced, organised and driven individual to fulfil the role of Head of Business Development. 

We are looking for someone who is comfortable in leading and co-ordinating a team. You will lead and operationally manage the department in our external business development engagement activities as well as our internal, cross-departmental collaboration working towards our ‘Evolve Strategy’.

You will have a clear and demonstrable understanding of configuring, organising and developing business development strategies and an understanding of how an awarding body operates particularly within the education landscape. 

A proactive communication style, strong organisation and interpersonal skills and a decisive nature are key qualities required in this role. You will operate in a flexible and predominantly remote working environment; therefore a demonstrable experience of working using your own initiative alongside a desire to innovate and test new ways of working are essential. 

Your team will be supported by a Business Development Co-ordinator and two Business Development Managers, each focused on retention of business and new business (New Business Development Manager to be recruited). Additionally, a team of Business Development Officers and Centre Engagement Executives also support the team. 

We view this role as an integral part of successfully delivering our strategy. You will have the opportunity to shape the way your department operates to support the needs of the business as well as our centres. 

The role fits within the wider Leadership Team and working closely with other HODs and Managers will be a key ingredient to success. 

Role purpose: 

• Set & deliver the Business Development Strategy alongside the Director of Engagement that supports growth, reach, and impact of Leadership Skills Foundation programmes. 
• Drive operational progress by developing positive and proactive working relationships with other Heads of Department.
• Influence the future direction of the Leadership Skills Foundation as a member of the Leadership Team.

The main resposnsibiltiies will be:

• Effectively manage and develop the Business Development Team and relationship management functions to meet agreed budgets and maximise learner/programme registrations.
• Accountable for the Business Development team’s sales planning and forecasting including annual budgeting.
• Regularly developing and presenting clear insight and analysis on market activity, responsibilities, and opportunities.
• Work closely with the Head of Marketing & Communications and New Business Development Manager to devise and deliver targeted new business campaigns and activities.
• Work closely with the Retained Business Development Manager to devise and deliver strategies to retain and grow our centres.
• Work with the Business Development Coordinator to ensure engagement processes and the customer journey meet the needs of centres efficiently.
• Maintain a working knowledge and up to date awareness of the sectors, market audiences and landscape the Leadership Skills Foundation works with.

Head of (HOD) Responsibilities

• Implement the one company/vision/culture and demonstrate its impact.
• To carry out environmental scanning to recognize opportunities and challenges and formulate appropriate actions to position the Foundation in line with its agreed objectives.
• To implement and develop appropriate business management capabilities and practices across the organisation.
• To operationally implement the strategy and set work expectations as agreed by the Board and the SLT.

Skills, experience and knowledge 

• An understanding of education systems in the UK 
• Previous experience in a sales environment and understanding sales processes. 
• Experience of managing pipeline systems
• A proven track record of delivering income growth 
• Analytical thinking and evaluation skills
• Ability to present information concisely using Microsoft Office programmes.
• Strong interpersonal and communication skills 
• Leadership capabilities

Desirable 

• Previous experience of managing a sales team and managing direct reports
• An understanding of awarding bodies and their operating landscape 
• Familiarity with Microsoft Power BI 

The Head of Business Development will receive a generous salary, a flexible and agile working environment, private Vitality healthcare (subject to successful completion of probationary period), personal development opportunities, enhanced pension, enhanced holiday and sick pay and an extended Christmas break.

If you want to be part of thriving and evolving organisation, then we would love to hear from you and look forward to receiving your application.

Prospectus is excited to be working on behalf of an organisation that strives to improve self-government processes around the world through partnering with local institutions that support political engagement.

As the Head of Business Development and Funding Partnerships, you will lead on the implementation of multi-year Business Development Strategy. You will proactively identify, liaise with and manage relationships with current or potential strategic global donors on business development-related processes and opportunities and consortia partners.

This is a UK-based with the option for remote working. This role will require occasional travel to HQ in London to fulfil operational requirements and the salary for the position is £53,000 - £62,000 per annum.

To be successful, you will have substantial experience of business development, commercial insight, programme design, and bid development. You will have a proven track record of securing high value contracts and grants from institutional donors.

At Prospectus we invest in your journey as a candidate and are committed to supporting you with your application. We welcome candidates from a diverse range of backgrounds. Please let us know if we can help you with the application process in any way. We are more than happy to make any reasonable adjustments to enable all interested candidates to apply. If you have any disability and would like assistance with completing an application then please contact Ariha Semontee at Prospectus.

If you are interested in this position, please submit your CV in the first instance. Should your experience be suitable, we will send you the full job description and will arrange for a call and/or meeting to brief you on the role. You’ll then have all the information you need to formally apply. We are looking forward to connecting with you soon.

The Robin Cancer Trust is looking for a Head of Operations to help make our vision of reaching every young person in the UK with our life-saving cancer campaigns a reality. We are the UK’s germ cell cancer community, and our mission is to save lives.

We do this by:

• Educating young people with our life-saving cancer awareness talks.
• Engaging young people with our award-winning cancer campaigns.
• Empowering young people affected germ cell cancer, all across the UK.

Our values:

• Respect: Not only for the important work we undertake, but also the people who support our mission. We believe in open, honest, and empathetic communication between ourselves and to our community.
• ​Creativity: We are a small team with a big vision – in order to drive the change we want to see in the world, we must innovate, disrupt and experiment.
• Trust: We are accountable to each other & our beneficiaries. We are responsible for upholding these values and the quality of work we undertake – and will do so with integrity at all times.

If our mission, vision, and values inspire you and resonate with you, please apply to join our team – we want to hear from you!

Overview:

• Salary: £36,000
• Hours: 35 hours per week, flexible working (evenings and weekends as required)
• Location: Fully remote
• Contract type: Permanent

Staff benefits:

• Annual Leave - 33 days (25 days holiday + 8 public/bank holidays)
• Mental Health days (whenever you need them, obvs)
• Flexible working (around you, not us)
• Remote working (we all are)
• Work Laptop (+ whatever else you need to do your job)
• Work Phone (we like a Google Pixel)
• Health & Wellbeing initiatives (Health Cash Plan + Free Counselling)
• Employee Perks (Discounts & Exclusive Deals)

Our culture is the most important thing to us – we want someone to join our team with passion, creativity, versatility, and strategy. We are looking for someone to make this role their own, to help guide our charity through the next phase of our growth, and for someone who will learn and grow with us.

Key responsibilities:

To be responsible for the effective delivery of services in the communities we serve.

• Manage all aspects of operational performance of the services in line with KPI expectations.
• Accountable for the leadership, line management responsibility and operational direction of the service delivery teams.
• Take financial responsibility for the service delivery budgets through annual budget setting, monthly reviewing, and quarterly reforecasting. 
• Continually develop and review operational KPIs to ensure they drive performance and align with our strategic ambitions. ­­­
• Ensure the customer experience is measured, monitored and delivered with the expected values and behaviors across all teams.

To effectively lead, collaborate and influence to contribute to the success of Robin Cancer Trust and its people.

• Engage the teams with the vision, purpose, and strategic objectives of Robin Cancer Trust.
• Contribute to the development of strategy, business planning and prioritisation activities.
• Be an active member of the Senior Leadership Team and deputise for the CEO as needed.
• Attend and contribute to monthly board meetings.

Person specifications:

• Driven by the desire to help the germ cell cancer community.
• Professional, diplomatic, and able to make objective decisions in complex situations.
• Ability to analyse and translate performance data into operational actions.
• Ability to interpret strategic plans and models to understand their operational impact.
• Highly collaborative and confident to influence across different roles at all levels of the organisation.
• Highly motivated, resilient under pressure and able to flex and prioritise workloads.

Essential qualifications, skills, and experience:

• Strong and effective people leader.
• Experience of leading change initiatives that demonstrate operational impacts.
• Proven track record of successfully managing and flexing budgets with financial accountability.
• Experience of leading successful service delivery functions.
• Excellent communication and interpersonal skills that can be adapted for public and professional audiences.

Desirable qualifications, skills, and experience:

• Experience of working as part of a senior leadership or strategy team.
• Experience in the charity sector.

Please note:  the duties outlined in this job description are not intended to be exhaustive and may be subject to periodic review and amendment to meet the needs of The Robin Cancer Trust.

Closing Date: Friday 31st May 2024

We will provide all applicants with an outcome on your application, this will usually be within 1 week of the application window closing.

The Robin Cancer Trust is committed to being an equal opportunity employer, we recruit based upon capability and all applicants will receive consideration for employment without regard to age, disability, gender reassignment, marriage and civil partnership status, pregnancy and maternity, race, religion or belief, sex, or sexual orientation.

At The Robin Cancer Trust we know we are not as diverse as we want to be, so we are actively searching for people who share our passion for our mission, with different backgrounds, perspectives, and experiences, to collectively make a difference.

If there is anything we can do to assist you in your application or preparations to be interviewed for this job vacancy, please let us know so we can ensure you have a positive and comfortable experience.

The Orchard Project is recruiting a Head of Fundraising to develop and implement their income strategy as they enter an exciting period of growth and continue their mission to unite, empower and educate by bringing orchards into the heart of urban communities.

Closing date: 9 a.m. Monday 13th May

Who we are.

The Orchard Project brings orchards into the heart of urban communities, along with the many benefits they provide: environmental, physical, mental, social, and educational. They are the only national charity dedicated to the creation, restoration and celebration of community orchards.

For many hundreds of years, orchards were a key part of communities across the UK. But sadly, due to urban development, many of these green spaces, which are hubs of biodiversity, have disappeared. The Orchard Project’s mission is to reverse this decline and ensure everyone in cities across the UK is within easy reach of a thriving community orchard.

They also provide accredited horticultural courses and training with a view to increasing employment and representation amongst marginalised communities and host events and activities centred around orchards to improve community cohesion.

The fruit produced by orchards is used by local communities and shared throughout cities by teaming up with foodbank charities and advocating nationwide for the benefits of community orchards.

The Orchard Project is a national charity working across the country with bases in London, Manchester, Bristol, Swansea, Glasgow and Edinburgh.

About the role.

As Head of Fundraising and a key member of the Senior Leadership Team, you’ll work closely with the CEO to devise the organisation’s fundraising strategy as they enter a positive and ambitious new five-year plan.

There is a very well-established trust and foundation fundraising programme, which you’ll work to continue and expand, building on existing relationships and spotting opportunities to create new partnerships with relevant funders. Using creativity, you will secure multiyear unrestricted six-figure grants from an array of grantmakers as you continue the diversification of this income stream.

The charity is continuing the expansion of its fundraising strategy to incorporate new income streams, a project you’ll spearhead with the launch of digital fundraising. You’ll target individual givers to open up new revenue sources through digital sources as you tap into the goodwill for the charity and its work across the nation.

Who we are looking for.

We are seeking an experienced fundraiser and emotionally intelligent manager with expertise in imaginative bid-writing for significant multiyear grants. A combined strategic and operational outlook will be crucial to this role and the success of fundraising.

You will be process-driven but creative with a desire to try new things and collaborate with colleagues to create new and exciting projects to attract funders and expand the charity’s impact.

Suitable candidates will be passionate about the environment and uplifting marginalised communities, with a willingness to influence and shape the charity for years to come.

Benefits.

• Holiday allowance of 25 days FTE with flexible bank holiday usage and additional days off between Christmas and New Year
• 2 personal days off per year
• Flexible working days and hours and the option to work from home
• Time off in lieu of additional hours worked outside of standard working days
• Training opportunities to address identified training and personal development needs
• Pension contribution of 5% of the salary
• A personal budget of £35 per month to support individual well-being

Please click 'Apply via website’ to be redirected to the Peridot Partners website, where you can find full details of the candidate profile and register your interest to apply.

Applications for this role close at 9 a.m. Monday 13th May.

Phoenix Futures have an exciting Remote opportunity for someone to join the Business Development team and help shape the future of specialist treatment for people recovering from addiction.

We encourage and welcome applications from people of all backgrounds and believe it is important to include people with lived experience to ensure the needs of the people we support are represented. We are committed to creating an inclusive working environment where everyone is free to be themselves and we ensure equity of opportunity

The Role

This is a work from home post and can be based remotely anywhere within the UK. There will be the need to travel to meetings in London occasionally and travel to our services across England and Scotland on an ad hoc basis.

As the newly appointed Business Development Finance Partner, you will work closely with the Head of Business Development and Director in identifying and evaluating new opportunities as well as working across the Organisation to support ongoing contract management and financial business management activities.

You will support our operational leadership across the UK to evaluate, monitor and review the financial aspects of new business opportunities, leading on financial elements of tenders and grants as well as contract management and risk appraisal processes.

The position provides an ideal opportunity for individuals with a strong finance background (qualified or part-qualified accountants) to develop and enhance their careers through transitioning into a business management role.

You will be part of a passionate and skilled Business Development team, supporting the vital work delivered by Phoenix Futures across the UK.

About You

To join us as Business Development Finance Partner, you will need: 

• Proficiency in the use of Microsoft Excel
• Excellent literacy and report writing skills
• Experience of budgeting for tendering / contracting for services
• Excellent communication skills and ability to interpret and explain budgets and pricing to operational staff
• Qualified in or working towards a professional accounting qualification
• Empathy with the mission and values of Phoenix Futures

Please note, we will be assessing applications as they are submitted and may close this role should we find sufficient applicants with which to make our shortlist. As such, we would advise applying as soon as possible to avoid disappointment.

So, if you’re seeking your next challenge as a Business Development Finance Partner, please get in touch or apply today.

Your Rewards

• Salary of £34,400 pro-rata (FTE £43,500) working 30hrs across the week with flexibility that allows you to balance home and work
• Up to 8½% performance related pay annually
• 25 days’ annual leave pro-rata, plus Bank Holidays (increasing each year to a maximum of 30 days)
• Benefits including season ticket loan, pension scheme and life assurance
• Support through occupational sick pay, eye-care vouchers and regular wellbeing talks and activities
• Continuous training and career development via PXL our dedicated learning management system 
• Access to a 24/7 Employee Assistance programme including telephone and online access
• A rewarding role with the opportunity to help us support people on their journey to recovery and change their lives for the better.
• We’ll ensure you get all the support you need to thrive and succeed in your role and find your place amongst our incredible and collaborative team.

The Team

The Business Development team are responsible for leading on new and emerging opportunities to support people with substance misuse issues – securing opportunities to deliver residential rehabilitation, community, housing and prisons services.

About Phoenix Futures

Phoenix Futures Group is a charity with over 50 years’ experience and a leading provider of drug and alcohol treatment. Our values are what define us and ensure we work to the highest standards. We believe in being the best, we are passionate about recovery, we value our history and use it to inform our future. Find out more on our website.
Interview Process

We want you to feel comfortable to be your best during the interview process, so that you can get to know Phoenix and we can get to know you. If shortlisted, you will be contacted for a short digital interview via Microsoft Teams in June.

Successful candidates will be selected for a face-to-face interview, for which there will be a psychometric assessment and aptitude test to complete, in the form of a systems task. All details will be provided in advance so that you can feel adequately prepared and we can support you with reasonable adjustments as required.

This is a newly created role and there is a great deal of untapped potential here for a proactive leader to support the CEO and SLT to create efficiencies in how we manage our internal infrastructure (IT Systems and processes), Finance and charity Governance, and HR/people to ensure we maintain and develop a thriving and nurturing working environment. The individual will have significant involvement in the strategic vision of the organisation as a whole. With a broad portfolio, the role combines both operational and strategic elements and must be able to flex up and down accordingly. 

This is a remote role based from home with travel across England and Scotland required, including overnight stays. Please note that this advert may close early should sufficient applications be received, so early application is advised.

At WithYou we are looking for a Head of Internal Communications to join our organisation. This is a full time, fixed term maternity cover position until August 2025. If you are looking to join a forward thinking, values-driven charity and have the passion and expertise to progress our internal communications offering, we'd love to hear from you.

Reporting into the Executive Director of Marketing and Communications, this role will join our Marketing and Communications directorate, an innovative team of people who are committed to raising the profile of WithYou, our clients and our colleagues. In this role you will lead WithYou’s internal communications and engagement strategy so our people understand and can contribute to our strategy and direction. 

You will work to improve communications, engagement and channel delivery across WithYou, leading the journey to a new interactive platform, using a new internal content strategy to inform it. In addition, you will forge strong relationships to coach, influence and provide clear direction and leadership on all internal communications activity, helping to develop and embed a new organisational strategy and other  initiatives, with staff insight at the core. 

This is a remote role based from home with travel across England and Scotland required, including overnight stays. This is a full time, fixed term maternity cover position until August 2025. The salary for this role is £56,000 - £68,675 per annum. 

Join us in our mission to be there for adults and young people experiencing challenges with drugs, alcohol and their mental health. Together, we can enable people to overcome drug, alcohol and mental health challenges and reclaim wellbeing - if you think this could be the career for you, take the first step and apply now to join our amazing team.

REQUIRED SKILLS

We are looking for demonstrable experience in a similar role, with knowledge of the approaches, tools and techniques that support clear implementation of internal communications and engagement. It is essential that you have experience of adapting central messaging for specific audiences, a proven ability to deliver an annual programme of staff events, along with managing effective and accessible channels that encourage an inclusive and supportive culture. This is a busy team, with multiple priorities ongoing and huge plans for the future, so it's important that you are highly organised and able to manage your time effectively.

We want to foster a positive and empowering culture and are looking for someone who can manage and develop a team, and build meaningful relationships with diverse teams and people at the highest levels, exciting them about what internal communications can help them to achieve. A full job description is available on request.

We’re looking for:

• A relevant degree or equivalent experience.
• Strong internal communications and engagement experience. 
• Senior internal stakeholder management experience. 
• Team management experience. 
• Strong copywriting skills and content design experience.
• Digital platform development and rollout experience. 
• Strong channel and event management experience. 
• Understanding of research and evaluation. 
• Strong presentation skills. 
• Strategic thinking ability and operational judgement.
• Ability to listen, engage, influence and build relationships. 
• Exceptional communications skills and the ability to engage people across a large diverse organisation.
• Ability to work flexible and unsocial hours as required.
• Commitment to the organisation's Guiding Principles and Behaviours.

ABOUT THE COMPANY

Everyone should feel comfortable getting the support they need for issues with drugs, alcohol or mental health.

At We Are With You we work with people on their own goals, whether that’s staying safe and healthy, making small changes or stopping an unwanted habit altogether. We give people support in a way that’s right for them either face to face in their local service, community or online.

We provide a free and confidential service without judgement to more than 100,000 people a year. 

We use our expertise to improve the help available and raise awareness around drugs, alcohol and mental health so that more people can get support.

We Are WithYou.

BENEFITS

• Competitive salary
• 30 days annual leave, plus bank holidays
• 2 days paid volunteer leave per year
• Auto-enrollment into We Are With You’s pension scheme
• Access to a Blue Light Card - giving you great savings on big high-street and online brands
• Flexible working opportunities and access to a range of services and resources to support you with your wellbeing
• We have an excellent Refer a Friend scheme which offers you a £500 bonus for any recommendations, any role! Our scheme allows you to recommend your friends and family to work with us and earn a £500 bonus payment for every successful referral you make. Please note, the Refer a Friend scheme is only applicable if your recommended friend completes their 6 months probation period

Should you be successful in your application, you will be required to provide 3 years worth of references and where applicable, will need to undergo an enhanced DBS check. 

Head of Commercial Services

Salary: £52,000 per annum, with competitive benefits package, and potential for ‘on-target earnings’, linked to performance
Contract: Permanent 
Reports to: CEO
Hours: Full time (40 hours per week including one hour lunch break each day) 
Start date: As soon as possible after 1st September 2024 (start date flexible but organisational need is from September)
Location: Home-based (travel costs paid for meetings) 

Job Description
Waterwise is looking for a Head of Commercial Services. This is a new permanent role on our Senior Leadership Team, reporting to the CEO and specifically designed to deliver against the next phase of Waterwise’s journey – increasing our reach and impact on water efficiency both within and beyond the water sector. You’ll be leading and broadening our commercial offer, helping us drive even greater impact in water efficiency, and the income to support it, across the UK. You’ll refine our proposition and pricing of existing services, seeking opportunities to cross-sell additional services to existing audiences, as well as broadening our reach, engaging with completely new audiences and developing and shaping new commercial services aligned to new customer needs. You will have strong experience at senior level in driving commercial impact for good, and everything this involves in terms of income, growth, commercial strategy and delivery, and risk management. You’ll be working closely with our Board, and reporting to the CEO and the Board on finance and risk.

For full job description, person specification and details, download the candidate pack.

About Us
Waterwise is the leading independent voice in the UK for using water wisely, for the benefit of people and the planet. Our vision is that water is used wisely every day, everywhere, by everyone. We are the UK’s conscience on water efficiency, on behalf of people and the planet, and are experts in water efficiency policy, regulation, research, behaviour and campaigns. We are a happy and growing team, and our staff survey reflects that the CEO’s number 1 priority is staff wellbeing – followed in second place of course by water efficiency, our mission. 

Benefits
This is a home-working position with travel for meetings. Our competitive non-financial benefits package includes the Four Day Week – 80% of contracted hours for 100% of contracted pay (we don’t work on Fridays). Other benefits at Waterwise include homeworking; a positive, values-based environment and inclusive culture where it feels safe for employees to say ‘no’ on grounds of workload; death in service benefit at x2 of salary; paid chartered and professional memberships; individual and team training budgets; maternity leave and adoption leave beyond statutory; and sickness pay beyond statutory.

Our Values
At Waterwise, we’re committed to driving equity and preventing discrimination at work and in the work we do. We know that simply having a diverse workforce is not enough. We want to create an inclusive environment within Waterwise and in our work and events, where everyone can contribute their best and develop to their full potential. We celebrate and value how different everyone is, and we work hard to ensure everyone is treated with dignity and respect. This aligns with our ‘People’ value that we will prioritise staff wellbeing, and will be an inclusive, kind and positive team.

You can read our Equity, Diversity and Inclusion statement on our website.

We want to ensure that our recruitment process is inclusive of and accessible for everyone.If you are interested in applying for a role with us and think you may need some additionalsupport or reasonable adjustments made to any part of the recruitment process, please get in touch.

For this role we particularly encourage applications from candidates who are likely to be underrepresented in Waterwise’s workforce. These include people from the global majority, LGBTQI+ people, and men.

Main responsibilities will include:

Prospecting and research

• Research the funding market, tracking and identifying suitable high value tendering, commissioning and partnership opportunities and funding streams, in line with Artswork’s strategic plans, priorities, Fundraising and Social & Ethical Policies

• Conduct regular, timely reviews of published tenders and funding opportunities, in order to make recommendations to the Head of Business Development on which ones to pursue

• Establish a focused, qualified pipeline of prospective funders, investors, sponsors and donors Bid development

• Working to the strategic guidance of the Head of Business Development, prepare funding bids, tenders and sponsorship proposals, meeting funders' procurement and management requirements

• Develop realistic, costed delivery plans and budgets for proposals, working with the Head of Budgets, Contracts & Policy

• Lead the budget development process for bids, ensuring compliance with Artswork’s internal finance policies and funder requirements

• Coordinate the input of relevant stakeholders into the bid development process, ensuring they are aware of what is needed and by when, bringing everything together in a timely manner

• Effectively manage multiple funding deadlines to ensure no key opportunities are missed

• Establish an efficient and effective internal process to manage the bid lifecycle, including ensuring effective Go/No-Go decision-making processes are followed and that bid design achieves the right balance of price, risk management and design quality Stakeholder management

• Develop and implement a plan to secure ongoing relationships with grant givers, commissioners and sponsors, to retain their support into the future

• Coordinate the input of the Sales, Marketing and Communications team into proposal design

• Work with the Evaluation and Impact Manager to put in place monitoring and reporting arrangements in line with commissioner, sponsor or funder expectations Information management and compliance

• Establish robust systems for the efficient planning and tracking of pipeline and bid activity ensuring compliance with Data Protection, Artswork’s operational requirements and policies

• Continue the development of Artswork’s bid content library to ensure availability of relevant, validated materials that can be readily customised for new proposals 3 Artswork Limited Registered Charity No: 800143 Company Limited by Guarantee Registered in England No: 2150619

• Support the Head of Business Development to provide timely progress reports against income targets

• Contribute to the development of Capsule CRM to ensure that the Artswork’s implementation of the platform meets the requirements of the Fundraising and Development function

• Ensure Artswork’s fundraising activities are compliant with the fundraising regulatory environment General Requirements for Artswork Posts

• Maintain positive professional relationships with our participants, partners and stakeholders

• Adhere to Artswork’s values and its policies and procedures, i.e. Equalities, Health and Safety, Data Protection, Safeguarding and Environmental Policies

• Be a committed champion for Artswork’s Anti-Discrimination Charter

• Maintain and develop personal skills and knowledge through appropriate training

• Perform own administrative duties

• Maintaining positive professional relationships with our participants, partners and stakeholders

The important stuff 

Salary: from £30,000

Contract: Full time, Monday- Friday, 9.30am – 5.30pm

Application deadline: Monday 20th May, 09.00am

Join us as our next Centre Manager and use your leadership and interpersonal skills to head up our team delivering employment support in Spear Bristol.

In partnership with Christ Church Clifton, you’ll be managing the delivery of Resurgo's award-winning Spear Programme. Over the last 18 years, Spear has supported more than 8,000 young people across the UK with the work-ready skills and mindset they need to succeed in employment, no matter the challenges they face. But we don’t want to stop there.

We believe each young person has huge potential. If you do too, and you have the skills and heart to see their lives transformed – join us.

In this role, you’ll be responsible for:

Strategy, vision and impact [30%]

• Spearheading Resurgo’s ‘big picture’ vision of a transformed society, where each member plays its part, and the church is empowered to transform young lives
• Owning and managing the strategy for Spear Bristol that will help make this vision a reality
• Ensuring the Spear Programme is delivered in line with agreed targets; overseeing and reporting on impact metrics

Relationship management [25%]

• Building and managing great relationships with a variety of stakeholders, including referrers, local businesses, donors, and your Board of Trustees
• You'll be embedded into Christ Church Clifton, and working closely with your Trust and congregation, and actively participating in their mission and events

Leadership, line management and training [20%]

• Leading your team with confidence; spurring them on in your centre’s vision; investing in a team culture of excellence, belonging and fun
• Investing in the professional growth of your Lead Coach and Graduate Coach
• Inputting into organisational-wide training streams
• Inputting into recruitment of new team members

Driving a culture of coaching [20%]

• Driving a culture of coaching in your team
• Hands-on group and 1-1 coaching with numerous 16-24-year-olds: equipping them with practical work-ready skills and resilient mindsets
  • Engaging in gritty conversations with your trainees; walking alongside them whatever their circumstances; inspiring them and releasing their potential
  • Managing safeguarding
• Opportunities to engage in corporate coaching

Operations [5%]

• Managing the daily operational activity of your centre, including IT, finance and health and safety

This role will suit you if:

• You are an active Christian, passionate about personally representing the values and beliefs of Resurgo and Christ Church Clifton
• A commitment to grow and learn spiritually and as a Christian leader, and a desire to learn and understand coaching techniques
• Passion for social justice and for working as part of the church to transform communities, especially supporting young people in employment of education
• Effective interpersonal skills, high emotional intelligence, a sense of humour and fun!
• Strong leadership and management skills, highly self-motivated with strong initiative and the ability to translate ideas into practice
• An ambitious and self-motivated individual with the ability to prioritise workload, exercise initiative and work well under pressure

You can expect:

• A genuine commitment to upskilling you through impressive training opportunities:
  • Support and funding to complete your professional coaching accreditation
  • Progression opportunities through professional development 1-1s, and a dedicated talent manager
  • Equipping you to have autonomy in your role, through a culture of ‘high challenge, high support’
• A fun, supportive culture where you are encouraged to bring your authentic self to work
• A worshipping community, where you can pray and worship with your colleagues
• Summer and autumn staff conference days, plus a two-night Christmas retreat

A couple of things to note:

• This role requires occasional evening work, for our termly Spear Celebrations (where we celebrate our trainees as they complete the initial six weeks of the programme)
• In the event of a job offer, a DBS check will be requested.

This role will work closely with the Head of Support Services supporting our volunteers and wider community through a range of services and events. 

You’ll work with our incredible volunteers to support others living with conditions and raise awareness and understanding of our work.  You will recruit and support people to engage in volunteering in the way that best suits them.

Alongside this you will undertake administrative work to ensure the smooth running of Support Services, and deliver our flagship in person events. 

You will report directly to the CEO and work closely day to day with the Head of Support Services. It’s an exciting role which offers the opportunity to develop a broad range of skills in a supportive, can-do, values led organization.

Role Description

Volunteers

o Working with the CEO and Head of Support Services develop and deliver the Volunteering Strategy for the organisation.

o Work to significantly increase the inclusivity of volunteers and the work done by volunteers.

o Oversee the recruitment of volunteers and ensure appropriate induction in collaboration with relevant staff.

o Deliver mandatory initial and ongoing training for volunteers.

o Working with colleagues, produce and keep up-to-date policies, processes and forms, ensuring volunteers understand and use these resources.

o Provide day-to-day support to volunteers, working closely with the Head of Support Services.

o Manage all volunteer programme communications in collaboration with the Communications Officer including: ebulletins, website, social media and print materials.

o Collect and process feedback and statistics and compile reports on satisfaction and effectiveness as required.

o Provide specific support for volunteering roles including;

Helpline and Telephone Buddies

o Support the transition of the helpline to a new scheme such as our telephone buddy scheme

o Support and review the telephone buddy scheme

o In conjunction with the Head of Support Services, support the implementation and ongoing management of a new Facebook support group

o Collate statistics on helpline calls and report on this monthly.

Local Support Groups

o Support the establishment of online condition specific and new regional groups.

o Undertake visits to Local Support Groups as appropriate.

o Working with the Finance and Operations Manager support the groups to use funds they have raised.

Other Volunteers

o Support Office volunteers in their day to day work, being the first point of contact and allocating tasks.

o Working with the Head of Support Services contribute to the development of the Lived Experience Committee.

o Working with the Head of Fundraising support and engage Ambassador and Fundraising volunteers.

Support Service Coordination

o Ensure the CRM system is up to date with all Support Services information.

o Ensure all statistics relating to Support Services are up to date.

o Ensure Support Services’ phone systems and booked calls are effectively and efficiently set up.

o Ensure accurate record of all research and surveys we are asked to engage in and follow up on outcomes of that research.

o Undertake any small administrative duties as required.

o Where required, provide support in managing the helpline emails.

Support Services Events

o Lead on the development and delivery of three one day conference style events annually.  These will be held throughout the UK and will offer panel discussions and networking for our community. 

o In partnership with the wider team, occasionally represent The Foundation by running information stands, coordinating volunteers and preparing information for external events such as industry conferences.

o Where appropriate attend and present at external meetings.

o Support the management and delivery of the portfolio of online and in person events delivered by the Pituitary Foundation in conjunction with the wider team.

At Help for Heroes, we believe those who serve our country deserve support when they are wounded. Every day, men and women have to leave their career in the Armed Forces as a result of physical or psychological wounds; their lives changed forever. We help them, and those still serving, to recover and get on with their lives.

And who are we you’re wondering? We are experts and beginners. Generalists and specialists. Ordinary people with an extraordinary passion towards making a positive change to the lives of our veterans (and having fun while doing it).

As One Team we share a philosophy – I.C.A.R.E. It’s the way we walk and talk, the way we interact with others and how we approach everything we do. We are:

Innovative – Collaborative – Authentic – Resourceful – Energetic. 

We have an incredible opportunity for a SENIOR NEW BUSINESS MANAGER – REGIONAL CORPORATES to join our team.

Please see below for more information on what just might be your future role.

About You

Are you experienced in new business supporter acquisition in national charities? Have you got 3 years experience winning new business for charities? Are you familiar with community fundraising and supporter engagement? Have you managed a team towards an ambitious target? If you have this and would love to help us become more visible in communities then please read on.

About the Role

You will lead 2 Business Development Managers directly to deliver a 6-figure team new business target across the country. You will also support the upskilling and support of our Area Fundraising Managers in their local new business endeavours. You will ensure a solid strategy, creative prospecting plan and pipeline management to achieve our agreed targets as well as have your own personal pipeline. You will also support the team in liaising with our national Corporate Partnership team, Marketing teams and more to ensure the team have everything they need to identify, prospect, win and report on new business. 

About the Team

You are joining a passionate team part way through a 3-year strategy implementation that has seen the team forecast to almost double income within 2 years.

Part of the Commercial Directorate which has ambitious growth plans focussed on growing our supporter base.

As our Senior Operations Officer, working closely with the Head of Operations, you will play a vital role in the smooth running of our organisational operations. The remit of the role covers a wide range of functions including senior officer responsibility for ICT systems, office management, building management, and also contributing to Quartet’s strategy in response to carbon reductions and equality, diversity and inclusion.

The ideal candidate for this role will have previous relevant ICT experience, operational experience of supporting a team in an office environment – preferably for a charity or not for profit organisation – and will have the necessary skills to work both practically and professionally with staff and trustees, tenants, and other third parties to deliver the best possible operational delivery across Quartet’s varied services.

Highlights of the role:

• Permanent Full Time Contract: 35 hrs per week
• Salary: circa. £33,000 per annum.
• 25 days annual leave, plus all public holidays, and 3 extra days between Christmas and New Year
• Employee benefit scheme
• 6% employer contribution to optional Stakeholder Pension Fund.

If you think this role is for you please first read the full recruitment pack by clicking on the link at the bottom of this page, and then send all the following information in order to apply and to be considered for interview;

• A covering letter stating why you’re the right person for this role and the ways in which you meet the essential and desirable criteria (max. 2 sides of A4)
• A completed Quartet job application form which includes your basic details
• An up-to-date CV (max. 2 sides of A4)
• A completed anonymous Equality and Diversity Monitoring Form (this is voluntary)

Closing date: 12noon Monday 13 May 2024

In-Person Interview date: Friday 24 May 2024

Please note: No agencies. Applications which do not meet the requirements stated above will not be considered. Dates given may be subject to change.

If you are an operations professional with both a technical and practical approach and the ability to communicate effectively with a wide range of people, please do consider applying for this role.

Role:  Campaigns Coordinator

Hours:    37.5 per week Monday to Friday

Contract:  Permanent

Salary:    £25,000-£33,000 

Holiday:  25 days per year plus Bank Holidays 

Based:    Home Based with some travel to London and across the UK

Probationary Period:  3 months

Reports to:  Head of Campaigns

Benefits:  An additional 3 days holiday between Christmas and New Year / Flexitime policy / 5% pension contribution

We are River Action

We are a small and agile campaigning organisation on a mission to rescue Britons rivers from a toxic cocktail of agricultural, sewage and industrial pollution. We support community action, galvanise and mobilise public opinion, influence government policy, and call out destructive industrial practices to incentivise changes that end pollution. 

We are building a talented team of positive disrupters and community mobilisers to deliver our strategy to urgently protect and restore our rivers for the benefit of community and wildlife.

Britain’s rivers are our life support system and they are dying. We need urgent action to bring them back to life.

Who we are looking for:

We are looking for highly engaged people who share our passion for rivers, wildlife and people who bring a creative, collaborative and investigative approach to campaigning. For this role we are looking for people who will blend intelligent analytical problem solving and laser-focused tactics with creative and engaging ways of inspiring others to act and to achieve impact through our work.

What you’ll be doing:

The Campaigns Coordinator will help to deliver highly engaging public and political campaigns and activations. You’ll work closely with the Head of Campaigns and the wider team to develop and deliver positively disruptive campaign strategies designed to meet the organisation’s overarching goal of rescuing our rivers. You’ll be investigating the causes of river pollution at a catchment level, delving deep into supply chains to uncover those behind the damaging practices that are killing our rivers and identifying constructive solutions at a catchment and national scale. You’ll be working collaboratively with the River Action team to devise, develop and deliver creative campaigns and tactics, designed to have the greatest impact on the most threatened rivers and communities by engaging the voting and consuming public and holding polluters and government to account. You’ll be supporting the Head of Campaigns and our external consultants to deliver our political advocacy and legal action strategy to bring about change at the highest level of decision making. You will bring energy and innovation for scaling our reach and impact, blending a touch of the maverick with a professional and diplomatic approach to bringing about change urgently.

Main Duties 

• Contribute to the delivery of River Action’s campaign strategies.

• Plan, deliver and coordinate data-driven campaigns for community, media and political audiences.

• Generate highly engaging written and graphic content for our campaigns, adjusting the tone and messaging to different audiences and campaign needs.

• Utilise research showing the causes and sources of river pollution at a catchment level within the policy and regulatory context and assess evidence (including scientific data and reports) to develop impactful campaigns.

• Work with our outside legal counsel to explore legal routes to tackling river pollution such as bringing judicial reviews targeting Government and private actions targeting industry.

• Utilise River Action’s project assessment and management systems and processes to ensure the efficient coordination of campaigns. 

• Investigate and report pollution supply chains at a catchment level for example the relationship between farming, producing, transporting and retailing food and the associated pollution.

• Plan, deliver and coordinate creative campaigns including petitions, public meetings, protests, stunts and campaign collateral such as video and other content. 

• Develop key campaign tools and assets such as props, promotional assets, toolkits and digital campaign tools.

• Draft engaging written content for different audiences to raise awareness of the problems rivers and communities face and offer hope and solutions.

• Contribute data and research outputs for the creation of press releases, MP briefings, policy documents and public communications.

• Represent River Action at campaign events and media opportunities, providing well-informed, professional and motivating contributions. 

• Coordinate contractors and suppliers that are engaged to support our campaigns and activations.

• Contribute data and content for our impact monitoring and evaluation systems.

• Produce internal monthly campaign reports and provide content and data for external communications. 

• Maintain and develop partnerships with other key groups and stakeholders working in similar areas of work to River Action.

• Identify opportunities to engage, empower and expand River Actions network of supporters. 

• Support the Communications Coordinator to create inspiring and high quality digital and social media content and news stories, including taking photographs and videos, writing articles/blogs, providing comments and conducting interviews.

• Support the Head of Campaigns, Communications Coordinator and Senior Media Coordinator in responding to the reactive news agenda.

• Help ensure all team members are well-briefed and on brand ahead of external engagement.

• Contribute to fundraising efforts particularly crowd funding and drafting of funding proposals to support Campaigns and Fundraising Teams and charity’s mission.

• Work as a motivated and collaborative team player within a fast-paced team.

• Carry out any other duties as are within the scope, spirit and purpose of the post as requested by your line manager or any other member of the River Action team.

Other Duties & Responsibilities 

• Adopt a positive approach to personal and professional development; engaging in one to one meetings and relevant training.

• Be aware of, and act on, relevant health and safety responsibilities as an employee of River Action and adhere to these wherever you are working.

• To maintain confidentiality in all areas of work at River Action.

• UK travel will be required. Training & operational activities may require overnight stays away from home, in which case standard River Action procedures apply.

• Demonstrate a strong commitment to creating an inclusive, equal and diverse workplace.

• Work collaboratively with colleagues across River Action to collectively deliver our ethos and mission.

What you’ll bring

The position will suit an energetic, inquisitive, passionate and dedicated person. The ideal person will be an excellent communicator, well-organised, and thrive within a dynamic and fast-paced environment, comfortable representing River Action and engaging with diverse stakeholders. The person will have a passion to protect and restore our waterways and hold those responsible for environmental destruction to account.

• A curious nature and desire to delve below the surface in your approach to understanding problems and offering solutions.

• Ability to think strategically and creatively to help deliver campaigns that are highly impactful, positively disruptive and meet River Action values.

• Significant project management experience, and familiarity with using project management systems, spreadsheets and databases.

• A track record of delivering high-impact campaigns, interventions and events, and organising people inside and outside an organisation.

• Creative attitude and skills for solving problems and raising awareness of problems and solutions.

• Digital campaigning skills and experience including digital tools and social media.

• A head for organisation and excellent time management, bringing others along with you in planning and delivering interventions and projects at short notice and under pressure.

• Significant experience in public and political campaigning preferably within the environmental sector.

• Excellent written skills, adaptable to different audiences and messages, preferably backed by creative design and digital skills.

• An understanding of the issues that are impacting our rivers, land and wildlife, especially relating to land management including agriculture, transport, and utilities.

• The ability to establish and maintain effective contacts and relationships with senior and influential external individuals and bodies.

• The ability to communicate effectively and appropriately with a wide range of people both verbally and in writing including the media, community groups, other NGO representatives, supporters and followers on social media.

• Exceptional IT literacy and a head for figures.

• Ability to work independently and take initiative to solve problems.

• Ability to work flexible hours as necessary.

• A good team player with a willingness to muck in as and where required.

• Ability to think clearly even when working under pressure.

• A passion for River Action’s mission and vision.

Diversity and Inclusion

Don’t meet every single requirement? Studies show that women and people of colour are less likely to apply for jobs unless they meet every single criteria. We are committed to building a diverse, inclusive and equitable workplace. So if you like the look of this role but your past experience does not align perfectly with everything in the job description, we would still like to hear from you. You may be just the right person for this or other roles. 

How to apply

To apply, please submit your CV, a cover letter explaining how your skills and experience meet the requirements of the role and a written submission as described below to jobs at riveractionuk dot com. Only applications including all three documents will be accepted.

Written submission

River Action has just released data about the state of the British dairy industry in the national press. Please provide a one page campaign plan for how you would use that data and initial story to target the responsible polluters and government regulators, mobilise the public and campaign for urgent changes in industry practices and regulation. Consider how you would generate media headlines about the pollution problems and potential solutions while raising the profile of River Action, promoting positive opportunities that put farmers in a positive light and offering support to help them change their practices while targeting the root causes of the systemic problem caused by lack of regulation, lack of incentive and pressures from supply chains such as supermarkets. This should include your idea, target audience, how you would measure success, and a high level project plan. You do not have to include costs but your proposal should be appropriate for an overall budget of £20,000. Should you be successful in being invited to interview, you may be asked to present this idea.

Closing Date: 

Applications will be reviewed on a rolling basis until 24th May. Screening calls and first-round interviews may be conducted with short-listed candidates before the application deadline. The deadline may be closed early if the right candidate is found. 

Interview Date: Interviews expected to be held week commencing 27th May via video conference.