Head of operations jobs in lambeth, greater london
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
‘Communication is one of the most important things, and I feel the ESU has set us up for life.’ Schools’ Mace 2024 participant
Oracy gives young people the skills and confidence to shape their lives and to build a more connected and cooperative world
Both nationally and internationally, public discussion and political debate are increasingly polarised and divided. Social media, fake news and new technologies such as AI can create echo chambers, where claims pass unchallenged, and different views are hard to find. The English-Speaking Union shows that there is a more constructive and collaborative path. The ESU was founded in 1918 to build greater understanding and friendships between people and nations. We are an educational charity with international reach, with an ESU in over 50 countries. Today our work is focussed on training young people in oracy – speaking and listening skills, in critical thinking and self-expression - to build skilful communicators and engaged citizens and leaders.
The English-Speaking Union and our work is more important now than ever.
Overview of the Team
The Corporate Services team provides essential strategic and operational support across the organisation. Our governance function oversees compliance, risk management, and performance frameworks. The finance team manages budgets, financial planning, and reporting. All of this contributes to effective decision making. We are also responsible for looking after our properties, which includes maintaining oversight of two commercial leases, and maintaining Dartmouth House which is a grade II* listed events venue and our Head Office in Mayfair.
Purpose of this role
The Senior Governance Officer will provide high quality support to the Board of Trustees and its sub-Committees, and the Chief Operating Officer. This role will work closely with the Executive Assistant to the Director General.
This role is ideal for someone who enjoys being at the heart of an organisation’s operations—helping to keep the corporate services running smoothly, so that our Education and Supporter teams can focus on delivering impact through our programmes.
Responsibilities and Expectations
- Provide governance support including the preparation and timely circulation of agendas, papers, minutes and action logs for Board and Committee meetings.
- Monitor and report on progress against Board and Committee actions, ensuring timely follow-up and delivery.
- Ensure the charity complies with statutory, regulatory and sector best practice, including maintenance of key registers including the risk register, gift & hospitality register, declarations of interest, and compliance trackers.
- Maintain the organisation’s contract register, tracking review dates and supporting internal contract reviews and renewals.
- Provide high-quality administrative and organisational support to the Chief Operating Officer, helping to ensure smooth day-to-day operations.
- Assist with the planning and delivery of the annual external audit, working with colleagues and auditors to meet key deadlines.
- Support the delivery of the annual Board effectiveness review, gathering feedback and helping to implement improvements.
- Facilitate due diligence checks as needed, liaising with legal advisors to ensure accuracy and compliance.
- Deliver one-off projects and provide flexible support across the Corporate Services team as required.
Skills and Experience
- A good understanding of Charities Act and Charity Governance Code.
- A track record of providing secretariat support, including minute taking.
- Excellent administrative skills, highly organised with very good attention to detail.
- A tactful and conscientious individual who can navigate through complex situations
- Understands the importance of maintaining confidentiality
- Strong written and oral communication skills.
- A motivated self-starter who can quickly translate issues into solutions.
- A team player who can quickly build trusted relationships at all levels.
- Strong communication and interpersonal skills.
- Can confidently and professionally challenge and hold people to account.
- The ability to manage several projects simultaneously whilst working at a high standard.
- Excellent IT skills including Microsoft Office.
- 28 Days Annul leave plus bank holidays
- Enhanced pension
- Cycle to work scheme
- Group life cover
- Employee Assistance
- Virtual GP
- Season Ticket Loan
The client requests no contact from agencies or media sales.
Are you a proactive finance professional looking for a role that makes a difference? This is an exciting time to join our Finance team as we continue to build stronger partnerships with our Country Support Offices and the Global Finance team.
As the Finance Manager (UK), you will play a pivotal role in managing the day-to-day finance function. You will oversee systems and procedures, ensuring high standards of financial management and service delivery. You will provide management and oversight of the UK Finance function at both an operational and managerial level, acting as the final point of contact for all UK finance matters for staff and budget holders.
In this role, you will also be a key member of the WfWI-Global finance team, managing the relationship between the UK office and the wider global finance network.
Background:
Women for Women International invests where inequality is greatest by helping women who are forgotten — the women survivors of war and conflict.
In Afghanistan, Bosnia and Herzegovina, the Democratic Republic of the Congo, Iraq, Kosovo, Nigeria, Rwanda, and South Sudan, women learn skills to rebuild their families and communities through the Women for Women International’s Stronger Women, Stronger Nations Programme.
They form support networks, are equipped with the skills to earn an income and save and gain knowledge and resources about health and their rights. Since 1993, our global community has invested in the power of over 550,000 women across 17 conflict-affected countries, to create a ripple effect that makes the world more equal, peaceful, and prosperous.
What We Are Looking For:
We’re seeking someone with a strong financial background, a passion for collaboration, and a commitment to excellence. Ideally, you’ll have:
- Part-qualified of qualified ACA, ACCA or CIMA; or studying towards qualification or relevant experience.
- Sound knowledge of UK Charity SORP and charity sector financial practices.
- A critical eye for reviewing accounting transactions and ensuring accuracy.
- Proficiency in Microsoft Excel (including pivot tables, SUMIF, and VLOOKUP) and good working knowledge of Microsoft Word.
- Strong communication skills with the ability to engage effectively with staff, funders, trustees, and suppliers.
- A self-starter mentality with the ability to work independently as well as within a team.
- Excellent organisation, efficiency, and attention to detail.
- Confidence in mentoring and sharing knowledge to support others’ professional development.
- Strong problem-solving abilities and a solution-focused approach.
Why Join Us?
You’ll be part of a supportive and mission-driven organisation that values collaboration, integrity, and impact. This is a great opportunity to grow your career in a rewarding environment that champions both professional and personal development.
Diversity at Women for Women International is about inclusion, embracing differences, creating possibilities and growing together for better performance. We embrace diversity in our workforce. This means giving full and fair consideration to all applicants and continuing development of all employees regardless of age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage and civil partnership, political opinions, and pregnancy and maternity. Applications are welcomed and encouraged from all interested parties.
All our staff are required to adhere to WfWI’s Code of Conduct and Safeguarding policies and to our organizational values: Empowerment, Integrity, Respect, Resilience and the Leadership Principles: Decisive, Accountable, Courageous, Adaptable and Inclusive.
To learn more about the power of Women for Women International, visit our UK website or follow us on social media.
To apply please complete our online application form.
Closing date for applications is Sunday 13th July 2025, Midnight
You will have an opportunity to attend a Q&A with the Director of Finance, Supporter Country Office on Thursday 3rd July 2025 – 13.00 – 13.45.
If you are interested in attending, please contact HR via the UK Recruitment email address, on our recruitment page in our Women for Women International UK website.
1st Interview will be on Friday 18th July and Monday 21st July 2025 and will be on line.
2nd Interview will be on Thursday 24th July 2025 and will be in person at our Head office London.
These dates cannot be changed so if applying please hold them in your diary.
The client requests no contact from agencies or media sales.
This is a unique opportunity for an experienced leader to help diversify the environmental sector by scaling a Black-led nature organisation to be able to demonstrate leadership on a national scale and promote and serve the interests and needs of ethnically marginalized communities in accessing nature.
Our Ambition
We’re on an exciting journey of growth. Our vision is to become a nationally recognised, well-resourced Black institution for learning about and caring for nature.
We aim to:
- Be the go-to resource for people of colour learning about the natural world and accessing outdoor spaces with confidence.
- Be the go-to resource for mainstream environmental organisations seeking to understand Black and Brown perspectives on nature.
- Strengthen networks and community among POC-led nature organisations across the UK.
Our operating income for 2025-2026 is £230,000. Our ambition is to generate an income of over £1 million by 2027-2028, growing to a 15+ staff team.
How the COO will support our vision
The role of Chief Operating Officer is central to helping us achieve our ambitions, ensuring that Wild in the City has the resources, infrastructure and working environment to achieve its annual plans, long term aims and deliver high-quality programmes.
We are not expecting the COO to implement the key areas of operations alone, we will work together to prioritise and generate the resources to build a team to cover the functionality required for steady growth. We are also motivated to ensure that the role’s salary is reviewed to meet market expectations as the role grows, dependent on funding.
This role needs an exceptional candidate who enjoys making a role their own, who is motivated by turning strategy into impactful action and who finds fulfilment in supporting others to achieve.
The COO will ensure that;
- We secure ongoing, long term financial resources, creating stability and underpinning growth, and scaling into operations in multiple regions, nationally
- We grow our staffing to provide a steady infrastructure and achieve our strategic objectives, including creating operations, fundraising, communications and research teams, and increasing our field team.
- We retain our relational, open, authentic, personable, dynamic, collaborative, innovative culture as we grow.
Who We're Looking For
We are looking for a dynamic and dependable Chief Operating Officer (COO) to help realise our vision.
We’re seeking an emotionally intelligent, commercially competent, and values-driven leader who can bring clarity, stability, and energy in a fast-paced and mission-led environment. You will thrive in turning strategy into action and impact, and in driving Wild in the City forward in scaling our delivery and leadership on a national scale.
You will bring:
- Proven experience in operational and strategic leadership
- Strong financial and commercial acumen, including income generation, budgeting, and long-term planning
- A successful track record of managing people, partnerships, and multi-disciplinary teams
- Excellent communication and relationship-building skills across staff, volunteers, partners, and board members
- Emotional resilience, sound judgement, and a calm, authentic presence
- A genuine connection to our mission and values
We welcome people from all backgrounds to fulfill the role of COO. We are mindful of the lack of diversity within senior leadership in the environmental field and encourage those from Global Majority backgrounds to apply.
Why Join Us?
This is an exciting time to join Wild in the City, we hope that you will make an application. As COO, you’ll play a central role in shaping the next chapter of our development - growing our influence, supporting Black leadership in nature, and helping transform access to the natural world for communities of colour.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you looking to join a team that values people and partnerships and is dedicated to creating transformational experiences for our community?
Would you like to work for an organisation that values growth, with the opportunity to learn, develop, and grow in a collaborative and supportive culture?
If so, we have the perfect opportunity for you.
An exciting opportunity has arisen for someone with great interpersonal skills and an advice background for the role of Advice and Advocacy Officer with Spring Community Hub.
The project aims to identify those in Welfare, Health, Wellbeing, Employment, housing, and/or food crisis who have had unresolved issues over a prolonged period and provide support for them to overcome the immediate crisis and work towards longer-term stability
The Advice and Advocacy Officer will provide holistic advice and advocacy to guests, supporting them on issues such as debt, welfare, housing, employment, and business support, in a trauma-informed and empowering way.
The postholder will be a key part of growing the Hub’s Advice and Advocacy/ Pastoral / Wrap-around services, working as a team with our partners, providing support to guests and volunteers.
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Working with a Caseload of Guests on a 1-1 and group basis and providing support via multiple channels, including Telephone, Email, In Person, virtually, and other project locations, develop action/support plans
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Working with a caseload of guests to provide support/signpost
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Facilitate group workshops, Coffee Mornings, and information sessions
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Provide Information, advice, guidance, and resilience
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Support for people facing hardship.
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Providing Support, Supervision, mentoring, and guidance to Volunteers in our Advice and Advocacy / Pastoral Teams
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Attend meetings/ events/Training/networking opportunities and undertake outreach to promote the work of Spring Community Hub
The post holder will be required to be flexible to the changing needs of the organisation and, as such, undertake tasks and responsibilities not specifically listed here but relevant to the smooth running of SCH, including general office and administrative tasks and aspects of service delivery, as directed by the CEO and Trustees.
We’re committed to building a diverse workforce and welcome applications from all sections of society. If this opportunity excites you and if you believe you possess the skills and experience we need, we look forward to hearing from you.
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Facilitate workshops ( Job Club/ Community Cafe/ Coffee Morning/ Information sessions ) and Group Sessions - in person/ virtually
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Support guests in the Centre and virtually, and undertake initial Assessments and follow-up Calls
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Represent Spring Community Hubs Service and project at relevant forums and meetings at a local level
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Collate monitoring data from all project streams, providing regular updates to the Head of Compliance / Development
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Contribute to providing information for funders and monitoring reports to the Head of Compliance and Development
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Assist in the induction/ onboarding and support of volunteers
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Assist in and facilitate Team Training Sessions, Workshops, Presentations, and Project meetings, and produce progress reports, papers, agendas, and minutes in line with direction from the Head of Compliance and Development
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Develop and contribute to the creation, maintenance, improvement, and expansion of our range of debt, immigration, and welfare benefits information resources
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Contributing to building testimonials /case studies and impact measurement, and monitoring
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Lead/ Support the team with the design and development of resources for the benefit of all users of the debt and welfare benefits system, and help drive forward our safeguarding and co-production culture
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To work with the Head of Compliance and Development to ensure the quality of the support given by the team/volunteers through assisting with case reviews, training, and development
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Research, analyse, and interpret relevant policies, legislation, and programmes related to the sector with the support of the Head of Compliance and Development
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Work with the Head of Compliance and Development to proactively identify gaps in information provision across our programmes and implement solutions.
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Working closely with the Head of Compliance and Development, Leadership / Service and Operations Team/ wider service and partners to ensure guests are supported.
Person Specification
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Experience delivering advice & Advocacy/ Wrap around care in at least one relevant area,/Relevant qualifications for the post
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Understanding of trauma-informed and inclusive practice
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Experience with group facilitation (desirable)
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Commitment to empowerment and diversity
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Willingness to undertake further training, including Information Advice and Guidance L2/L4 or as relevant to the role
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Experience in working with individuals who are experiencing significant poverty and may also have multiple and complex needs. You will have the ability to communicate effectively with a wide variety of people.
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Experience in/willingness to learn the use of databases for the recording, processing of advice given, and reviewing the quality of team records/ usage
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Experience in establishing and maintaining good working relationships with external stakeholders
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IT Literate / Proficient in Microsoft/Google Office (Word, Excel, PowerPoint), Slack, and experience with project management software / Communication tools (e.g., Zoho, Trello) is a plus.
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Time-management skills, with the ability to work successfully both alone and as part of a team
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Ability to communicate effectively (oral and written) with a wide variety of people at all levels, including statutory, voluntary, and other colleagues
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Ability to organise and prioritise own work, especially when under pressure
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Ability to work accurately and confidently with figures (statistics) and with attention to detail
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Commitment to the concept of continuous improvement of procedures and practices
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Ability to remain calm in challenging situations and reinforce boundaries
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Ability to support people in managing difficult feelings, and communicate their needs effectively
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Knowledge of best practice for lone working, data protection, and safeguarding adults
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Ability to recognise and work within the boundaries of the role, including confidentiality, and the working protocols between agencies
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Strong sense of self, and ability to set and maintain boundaries, and lead by example
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Ability to communicate effectively in person on a one-to-one basis and with groups, as well as over the telephone and in writing
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Excellent listening skills
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Ability to work collaboratively with colleagues and others.
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Willingness to work outside normal working hours, as and when required.
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Understanding of the needs of disadvantaged, disaffected, and vulnerable people, and the ability to work with them in a positive way
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A clear commitment to equality, diversity, inclusion, and confidentiality
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Professional and positive approach, with a commitment to professional development and self-improvement.
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Ability to think and plan strategically to inform decision-making.
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Qualifications, Training, or Relevant experience in IAG, Welfare Benefits, Housing, Immigration, Employment, Law, or Similar
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Clear communication skills, face-to-face and on the phone, or via email
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Ability to troubleshoot difficult situations and deal with them calmly, efficiently, and effectivel
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Knowledge of food security/poverty issues in the UK and working with diverse communities..
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Delivering projects relating to Social Change and Social Justice
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Willingness to undertake further training as required by Spring Community Hub.
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Commitment to the concept of continuous improvement of procedures and practices.
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A compassionate and empathetic approach, with a genuine interest in the well-being of others.
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Knowledge of safeguarding policies and procedures, including child protection and vulnerable adult support.
Responsible for staff/equipment
Advice & Advocacy / Pastoral Team Volunteers / Phone / Laptop
Reporting to…
The Head of Compliance & Development/ Chair of Trustees
Why Join us / Benefits
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A warm, welcoming, and passionate working environment
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People-focused with a friendly and supportive workplace culture
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We are a London Living Wage Employer
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An active commitment to equality and diversity
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We offer continuing opportunities for learning, and personal and Professional development together with regular supervision, training, and support for all our staff and volunteers
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Generous annual leave entitlement: 33 days annual leave (including bank holidays)
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Company pension scheme
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Frequent team away days and celebrations, as part of a friendly and collaborative team.
Application Process:
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Complete our Application form
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Submit your CV with a Supporting Statement.
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Initial Telephone interview - shortlisted candidates will be invited for a Telephone interview
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If you are shortlisted from the Telephone Interview, you will be invited to a formal interview, which will consist of the following:
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A Presentation topic will be shared with you in advance
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60-minute Panel Interview with members of the SLT / Board of Trustees
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Questions will be shared with you before the interview so that you can prepare.
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Role-specific Practical Task
Spring supports people in crisis to gain independence and live healthy lives in a connected, supportive community through our hub and activities.




The client requests no contact from agencies or media sales.
£40,500 - £44,100 per year
Permanent, full-time (37.5 hours per week)
Hybrid working with regular travel to our London Bridge Office
What the job involves
Join our Customer Engagement and Experience team as our Data Imports Manager, where every day you’ll be helping to make sure our supporters’ donations and personal details are handled with care and accuracy.
You’ll manage the Data Import Team, who process around £30 million in donations each year and safely manage details for about 180,000 new supporters. It’s a role right at the heart of our operations, keeping our systems running smoothly and ensuring supporter data is looked after properly.
Day to day, you’ll manage the flow of financial and personal data into our CRM, whether it’s from third-party suppliers or our website. You’ll own the use of our automation tools to ensure data imports are efficient and accurate.
You’ll support your team, respond to data queries, and as the product owner of our bespoke ETL tool work closely with developers, designers and data teams to deliver high quality solutions. There’s plenty of scope to spot ways to improve how we work, reducing manual processes and making things quicker and smarter without compromising quality.
Alongside this, you’ll produce regular reports to keep things on track, such as weekly/monthly reconciliation reports for Finance, and oversee tasks such as creating our Gift Aid claim. You’ll also play a key part in developing and monitoring KPIs, making sure we’re hitting our goals and delivering a reliable, accurate service.
If you enjoy working with data, guiding a team and making a practical difference every day to how a charity runs, we’d love to hear from you.
What we want from you
We’re looking for candidates who have an expert knowledge of database systems and be able to channel this knowledge into meeting the business needs of the charity.
You’ll be a natural collaborator, able to build strong relationships and comfortable working with people at all levels across the charity. You’ll be comfortable managing multiple priorities and relationships, keeping a high volume of tasks moving smoothly and within set timeframes. Time management is key in this role, as you’ll understand how data processes directly affect income and supporter experience.
With a practical, agile mindset, you’ll be a problem solver who can look at systems and processes with fresh eyes and quickly spot opportunities to make them more efficient and effective. Process-driven and detail-focused, you’ll take a proactive approach to improving the way we work, without losing sight of the bigger picture.
Excellent communication skills are essential, you’ll be confident having open, honest conversations to protect the integrity of our data, and able to influence decisions when it counts.
You’ll have experience managing and coaching a team, supporting people to achieve great results while developing their skills and confidence.
Ideally, you’ll also have a good understanding of charity law relating to fundraising, Gift Aid, data and information management, along with experience of customer relationship databases, particularly Raiser's Edge.
Why work with us?
Every man needs to know about the most common cancer in men – prostate cancer. It’s a real and present danger that takes over 12,000 of our dads, grandads, brothers and friends each year.
Prostate Cancer UK is the largest men’s health charity in the UK. We have a simple ambition – to stop prostate cancer damaging lives. We invest millions in research to revolutionise testing, treatment and care. We’re blazing a trail to a screening programme that could save thousands of lives with regular, accurate tests for all men at risk. And we work tirelessly to spread the word about risk and offer specialist support to people living with the disease.
Work with us and you’ll see your efforts pay off as we give men and their families the power to navigate prostate cancer.
Our commitment to equity, diversity and inclusion
At Prostate Cancer UK we’re committed to righting health inequalities across the UK, starting with those faced by Black men. This includes ground-breaking research into Black men's risk and working with communities directly to overcome barriers to the diagnosis and treatment of prostate cancer. To make this happen, we're dedicated to being an inclusive, proactive organisation, as we strive to be Allies to Black communities. We’ll achieve this by advocating and working alongside those communities to promote change. We're also working to be Allies to each other, not only protected groups. In 2024, we launched our New Allyship Training Programme. All colleagues at Prostate Cancer UK will be trained to act and identify as an Ally.
We've also signed Business in the Communities Race at Work Charter, as a dedication to our Black health equity work and wider EDI priorities. As a signatory, we're responsible and accountable for driving positive change.
Ways of working
Our hybrid working approach combines the best of flexible working – a positive work/life balance, inclusive and accessible platforms, and online information at our fingertips.
Next steps
More information on what we offer, as well as the role, can be found on our vacancies page. Please download our job profile document (job description) with our ‘How to apply’ section sharing the key points to refer to in your application and to apply, please visit the website via the apply button.
The closing date is Sunday 6th July 2025. Applications must be submitted by 23:45 UK time.
Interviews: By arrangement. Currently scheduled for the week of Monday 14th July 2025.
Prostate Cancer UK is a registered charity in England and Wales (1005541) and in Scotland (SC039332). Registered company number 02653887.
Job Title: Helpline Contact Centre Manager
Location: Homeworking with a requirement to occasionally work at Head Office (Vauxhall, London)
Salary: £49,538 per annum (Inclusive of London Weighting, which may not be applicable depending on your home location and any agreed permanent homeworking arrangement)
Contract type: Full time, Permanent
Hours: 37.5 hours per week, As part of this role, you will be required to participate in an out-of-hours rota that includes evenings, weekends and night shifts.
This is an opportunity to join Refuge as a Helpline Contact Centre Manager for the National Domestic Abuse Helpline, the role is designed to provide high quality practical and emotional support to Deputy Managers across the NDAH, the postholder is also responsible for the ongoing management of our contact centre, the platform that survivors use to contact the NDAH.
The National Domestic Abuse Helpline provides a national gateway to services and survivors across the UK fleeing domestic abuse, working in consultation with the Senior Operations Manager. The post holder is required to be a strategic leader, a versatile individual with excellent people management and interpersonal skills along with knowledge of domestic abuse, housing, welfare and legislation. The post-holder will be responsible for the ongoing management of our contact centre Genesys, a platform that helps us support our survivors and professionals contacting the NDAH.
As part of this role, you will be required to participate in an out-of-hours rota that includes evenings, weekends and night shifts.
This post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.
Closing Date: 09:00am 8 July 2025
Interview Date: 15 July 2025
Refuge is the UK’s largest provider of specialist services, and we are proud to be a leader in our field and an employer of choice, with leading edge systems for supervision, quality management and development.
Refuge offers a variety of exciting opportunities to learn, develop and grow in your career. We recognise the value everyone brings to the organisation to achieve our aims and are dedicated to developing and rewarding our staff. More details of our benefits can be found in Job Information Pack.
The client requests no contact from agencies or media sales.
ID: 1482 Payroll Officer
Service: Finance Department
Salary: starting at £32,425 FTE per annum, rising to £35,211 FTE per annum, inclusive of Inner London Weighting
Location: London – Head Office, N1 (Hybrid)
We typically work 2 days a week in the office. Our office space is wheelchair accessible.
Hours: Full-time (37 hours per week)
We offer flexible working arrangements - please see below for more details.
Contract: Permanent
Family Action & the Role’s Impact:
At Family Action we support people through change, challenge or crisis. It’s what we’ve done for over 150 years. We protect children, support young people and adults and offer direct, practical help to families and communities.
We see first-hand the power of family to shape lives, for better or worse, so we speak up for the
importance of family in national and local policymaking, amplify family voices and represent the changing needs of families in the UK today.
The Finance department provides the complete finance function which includes payroll to the whole organisation overseeing all the 165 services across England, addressing all issues and processing payments to meet the demands of staff and external agencies.
We have recently implemented a new HR/Payroll system – itrent, reporting to the Payroll Manager, you will be responsible for assisting and supporting with running the monthly payroll, dealing with starters, leavers, pension enrolments, opt outs etc. This is an excellent opportunity for a payroll all-rounder to join our team. You will be involved in embedding our electronic timesheet system. There is a real opportunity to help stabilize the payroll function for the organization and complete our fully digital payroll service.
Main Responsibilities:
· To collate and check monthly payroll data for input to the payroll processing system
· To assist with running the monthly payroll, calculate pay, organise the workload and meet
monthly payment deadlines.
· Processing monthly Pension Auto enrolments, opt outs and queries
· Assist on monthly reconciliations and year-end reconciliations.
Main Requirements (for details check the job description and person specification):
- Relevant experience in payroll processing, computer literacy including competency in excel and a good understanding of computerised HR/Payroll (MHR - itrent) and accounting systems (SUN).
- The ability to input information quickly with attention to detail and prioritising work to meet tight deadlines.
- Ability to work collaboratively, performing pay calculations and communicate effectively with colleagues in HR, Finance and across Family Action.
- Understanding of payroll processes regarding employee pension and reporting requirements.
Benefits:
- an annual paid leave entitlement that commences at 25 working days, rising each April by one day, subject to a maximum of 30 working days plus bank holidays
- up to 6% matched-pension contributions
- flexible working arrangements and new starters have the right to make flexible working requests from day one of employment
- enhanced paid sick leave and paid family leave provisions
- eye care and winter flu jabs vouchers
- cycle to work scheme
- investing in your professional development with ongoing quality training and career development opportunities
We are forward looking, ambitious and committed to continuous improvement. We are a people focused, can-do organisation, which strives for excellence in all we do and operates with mutual respect.
To Apply:
· Click the “Redirect to Recruiter” link above and fill out our digital application form
· Closing Date: 4 July 2025 at 23:59
Interviews are scheduled to take place from 14th -18th July 2025 virtually and face-to-face, with slots throughout the working day and early/late slots available.
For direct queries or if you would like to discuss any aspect of the selection process or flexible working requests, please email Sibojinithevi Sinnathamby.
Our commitment to Equality, Diversity & Inclusion:
We are happy to consider any reasonable adjustments that candidates may need during the recruitment process and you will be asked whether you require any adjustments if shortlisted for interview. We also make reasonable adjustments on the job, where required.
We are committed to Equality, Diversity & Inclusion in all that we do and welcome applications from all sections of the community. Intersectionality is important to us and we particularly welcome applications from ethnically diverse communities, LGBTQIA+ candidates and disabled candidates because we are committed to increasing the representation of these groups at Family Action. We know that greater diversity will lead to even greater results for families and children and strive for our workforce to be truly representative of the diverse communities we support. We offer a guaranteed interview scheme for disabled applicants who meet the minimum criteria for the role, and will reimburse your travel cost if you attend an interview.
*Ordinarily Family Action appoints new starters at the starting point of the salary scale (with subsequent annual pay progression), unless you have experience that would justify appointment further up the salary scale or there are any other exceptional reasons.
Family Action is an award-winning national charity working from the heart of local communities across England and Wales.




Prostate Cancer Research exists to honour the men and families who have been through things no family should have to go through, and to work for a future where no one needs to fear a prostate cancer diagnosis.
We are always working to provide resources to help, support and empower patients. Giving them the information they need to make better choices about their treatment, while working to identify and target specific unmet needs in the prostate cancer ecosystem, such as racial inequality and bone metastasis.
Our dedicated staff team is the key to our success, expanding the amount of research that we fund five times over in four years. PCR has been shortlisted for an Impact Prize and won the Change Project of the year award in 2023
It’s been a successful few years for PCR’s Events team with good results across the portfolio, raising over £1.4m (against a target of £800k) in 2023-24 and more than £2.3m in 2024-25 (against a target of £1.7m). The team structure has recently been refreshed, bringing in new roles to ease capacity and ensure the whole team can do their best work – contributing to PCR’s lifesaving mission, developing in their careers and enjoying their jobs within our ambitious and supportive team.
This role is a new position within the structure, created to focus on our growing third-party events portfolio, an area which is performing well across the sector and deserves more attention. It is an important role which will oversee the innovation, planning and delivery of all third-party events, whilst taking a leading role on wider infrastructure development for the team.
You will work with colleagues across the organisation to seize opportunities, whilst ensuring best practice in our fundraising activity and the delivery of brilliant stewardship during supporters’ participation in third-party events & beyond.
The position reports to the Head of Events & Community and will supervise the work of two Events & Community Executives on relevant projects. Collaboration will be important, including with the other Events team managers who each lead the innovation, planning & delivery of (a) virtual challenge events, and (b) PCR-owned bespoke events.
We are keen to work together to develop & shape this into an exciting and meaningful role for you. At PCR, we prioritise our team members’ development, and there will be a % of time available to work on other areas of the portfolio for development and interest. However, your main focus will be:
Strategy, project management and income growth
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Create and lead the strategy to maximise the value of PCR’s third-party challenge events portfolio, working with the Head of E&C and others to take a long-term view and build this area into a sustainable & growing income stream.
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Oversee the project management of all third-party events, including the London & Brighton Marathons (and other new events as they are introduced), working with the E&C Executives to ensure targets are met and best practice delivered.
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Design and deliver ambitious fundraising budgets for your projects which contribute net income towards PCR’s mission.
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Build good relationships with suppliers, venues, agencies and consultants to ensure great value.
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Oversee the stewardship of fundraisers, ensuring journeys are relevant & engaging and continuously improved.
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Work with the other Events team managers to contribute to the planning & delivery of other activity areas.
Product development and innovation
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Seize the opportunity to grow & improve PCR’s third-party event portfolio, staying up to date with sector trends, identifying new journeys, suppliers & products, and taking a test & learn approach, always ensuring that learnings are captured. For this, there will be realistic budgets & an understanding of the investment needed for new ideas.
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Develop approaches to engage supporters beyond their initial participation, working with Public Fundraising colleagues & others to test cross-selling journeys and maximise the life-time value of third-party event fundraisers.
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Maintain a strong level of understanding of PCR’s existing (and target) supporters to create and implement products & stewardship that motivate and inspire them.
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Alongside the Head of E&C and other Events team managers, embed a culture of innovation and supporter insight.
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Proactively collaborate internally, working with other teams to identify opportunities which meet PCR’s objectives, including with the Partnerships team to ensure the development & delivery of an employee fundraising programme.
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Take the lead in developing processes and infrastructure across the Events team that improve efficiency, compliance and best practice, working with other team members to prioritise and deliver this work.
Team leadership
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Alongside the other Events team managers, supervise the relevant day-to-day work of the Events & Community Executives to ensure that the projects you are working on together are carried out effectively.
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Work closely with the Head of E&C and the other Events team managers on team strategy and capacity planning.
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Work with the team to embed our agile ways of working, modelling the principle of collective responsibility.
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Attend and contribute to meetings, sharing new ideas and learnings that might be useful for the wider team.
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Work with the Head of E&C and other Events team managers to embed and model PCR’s organisational values: innovation, collaboration, accountability and championing the patient voice.
The Events & Community Manager may also get involved with other projects and tasks as appropriate to support Public Fundraising activities. Attendance may be required at some weekend and evening events, for which TOIL will be given.
Skills and Competencies
Our ideal candidate would be proactive team player, with:
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A willingness to get stuck in, eager to learn and strong sense of personal accountability.
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Confident event and project management skills, including end-to-end planning, budgeting & results tracking.
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An understanding and (ideally) experience of third-party challenge events or similar peer-to-peer fundraising activity.
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The ability to see opportunities and drive progress in existing events – and finding our next successful ones!
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An ability to oversee others’ work, delegate & give feedback effectively, and to take a leadership role within the team.
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Excellent organisational skills & an ability to juggle multiple competing priorities, identifying the most valuable use of time
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Great communication and stakeholder management skills.
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The ability to motivate and inspire a range of audiences through relationship building and storytelling.
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Good attention to detail and IT Skills.
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A strong belief in the work we do at PCR and committed to PCR’s values.
How to apply
Please upload your CV & supporting statement (max 1 side of A4), outlining why you want role & why you think you’d be a good fit, with examples of previous experience. Deadline 23:59pm on the 9th July.
Successful candidates will be invited to first round virtual interviews on w/c 14th July. Second round interviews at our office in London are scheduled for Thursday 24th July.
For more information about our organisation and what we do, visit the Prostate Cancer Research website, The Prostate Progress webpage, and the PCR online patient resource, The Infopool
PCR is an equal opportunity employer committed to diversity and inclusion. We welcome applications from all qualified individuals regardless of their race, gender, disability, religion/belief, sexual orientation, or age.
Transforming Research. Transforming lives.


The client requests no contact from agencies or media sales.
We are recruiting for a Senior Prospect Researcher to join our team in London; the scope on this job involves….
Job Title: Senior Prospect Researcher
Location: Homeworking with the requirement to occasionally attend our Head Office (Vauxhall)
Salary: £34,093.64 per annum, inclusive of a £3,000 London Weighting allowance if applicable
Contract type: Full-time, Permanent
Hours: 37.5
Are you a natural investigator, driven by curiosity and a love of turning insight into action?
Do you know how to uncover potential supporters and help build meaningful, long-term relationships?
Do you want to use your research skills to support life- transforming and life-saving work for women and girls?
If so, we’d love to hear from you.
We’re looking for a Senior Prospect Researcher to join our high-performing fundraising team at Refuge. You’ll work dynamically across the organisation with the Philanthropy and Partnerships team, uncovering and developing opportunities to engage high-value supporters with our mission. Playing a key role in identifying and understanding our potential and existing supporters—the Senior Prospect Researcher will empower the philanthropy team to build deeper, broader partnerships with high-net-worth individuals, trusts, foundations and corporates.
With access to a rich database (Raiser’s Edge), a collaborative, insight-driven culture and a strategic approach, the successful candidate will play a crucial role in growing income through robust research and data analysis. You will lead on identifying trends, tracking progress and recommending strategies that help Refuge build strong relationships and a meaningful supporter journey from identification to stewardship. This role requires an understanding of ethical and effective prospect research methodologies and due diligence procedures to maintain compliance and optimise opportunities.
This is a great opportunity to make your mark and help Refuge reach more survivors of domestic abuse. Refuge offers a variety of exciting opportunities to learn, develop and grow in your career. We recognise the value everyone brings to the organisation to achieve our aims and are dedicated to developing and rewarding our staff. We want kind and empathic people to work at Refuge, who believe in equality, diversity, and inclusion, are experts in their area of knowledge, want to make a positive difference and improve the lives of the women and children we support.
If this sounds like your next role, please apply today.
Closing date: 9.00am on 11 July 2025
Interview date: 22 & 23 July 2025
Benefits
Refuge offers a variety of exciting opportunities to learn, develop and grow in your career. We recognise the value everyone brings to the organisation to achieve our aims and are dedicated to developing and rewarding our staff. More details of our benefits can be found in Job Information Pack.
Harris Hill is delighted to be working with a fantastic environmental Foundation in their search for a Grants Manager. This is a fantastic opportunity for an experienced grants professional to contribute to the strategic management of a dynamic and impactful grants portfolio, supporting innovative programmes with both UK and global reach.
Salary: £65,000
The Role:
As Grants Manager, you will play a key role in the operational delivery and day-to-day management of the organisation’s grants portfolio. Reporting to the Head of Grant Operations and working closely with Finance, Programme, and Operations teams, you'll ensure the efficient deployment and monitoring of grants, while serving as a trusted point of contact for grantee organisations.
Key Responsibilities:
- Oversee the day-to-day management of active grants and grantee relationships
- Coordinate grant lifecycles, including due diligence, reporting, and payment scheduling
- Monitor grantee performance against KPIs and key milestones
- Ensure high standards of communication and reporting both internally and externally
- Maintain and optimise the use of the grants management system (e.g., GivingData)
- Produce regular internal reports and identify opportunities for operational improvement
- Liaise with internal and external stakeholders including senior leadership, consultants, and programme teams
Key Experience:
- Previous experience in grants management within a foundation, NGO, or similar setting
- Strong understanding of budgeting, performance frameworks (e.g., KPIs, OKRs), and due diligence processes
- Proficiency in Microsoft Office and grants management systems
- Strong analytical and reporting skills
- Excellent interpersonal and stakeholder management abilities
If you’re passionate about effective grantmaking and want to make a real impact through a values-driven organisation, we’d love to hear from you.
For more information, please submit your CV to .
Please note, CVs are being reviewed on a rolling basis and only successful applicants will be contacted with more information.
As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
Robertson Bell is exclusively partnering with Social Interest Group (SIG) to recruit an Interim Finance Director on a 9-month fixed-term contract. This is a pivotal senior leadership role within a dynamic, mission-driven organisation delivering life-changing support services across housing, mental health, addiction recovery, and complex needs.
With the Group’s new five-year strategy recently launched, this role will play a vital part in shaping and delivering the organisation’s financial approach to support its long-term ambitions. Reporting directly to the CEO and working closely with both the Senior Leadership Team (SLT) and Board, the Interim Finance Director will provide visible, robust financial leadership while safeguarding the long-term financial sustainability of the Group.
Key Responsibilities include:
- Providing robust, strategic financial advice to the CEO, SLT, and Board, ensuring sound financial insight underpins all key decisions.
- Driving the development and implementation of short, medium, and long-term financial strategies aligned to the Group’s new five-year strategic plan.
- Ensuring effective management of corporate risks, working through the Director of Compliance, Risk, and Internal Audit, and reporting to the Board as required.
- Acting as the SLT lead for contract oversight and procurement, ensuring appropriate financial governance, pricing models, and value-for-money outcomes.
- Providing clear leadership to the finance team, working closely with the Head of Finance (direct report), and supporting the ongoing development of a high-performing finance function.
- Taking ownership of finance system optimisation, budgeting, scenario planning, and overseeing both internal and external audits.
- Managing legal, insurance, and risk arrangements, including acting as the lead for Business Continuity and Disaster Recovery planning.
- Supporting the implementation and delivery of SIG’s environmental strategy, embedding sustainable practices across the Group’s operations.
The successful candidate will bring:
- Proven experience in leading organisational change within the charity (ideally social care) or housing sectors, acting as a trusted advisor to senior leadership.
- Strong cashflow management expertise, ideally gained in environments with high staffing costs and low margins.
- Demonstrated ability to engage with and influence Boards and committees, with a clear articulation of financial risks and strategy.
- A balance of strategic vision and hands-on financial leadership, with a proactive and solutions-focused approach.
- Excellent interpersonal and communication skills, with a track record of developing high-performing teams and fostering cross-functional engagement.
- A recognised accounting qualification (ACA, ACCA, CIMA, or equivalent).
This is an exciting opportunity to join a purpose-led organisation and make a lasting impact at a critical time. Based at SIG’s Head Office in Highbury & Islington, the role offers the opportunity to lead a key finance function at the heart of an ambitious and growing Group.
JOB TITLE:
Games Services Manager
REPORTS TO:
Head of Sport (HoS)
RESPONSIBLE FOR:
Games Services Officer
SALARY BAND:
Manager (Band C), £40,000 - £45,000 dependent upon experience
TYPE OF CONTRACT:
Permanent
HOURS OF WORK:
Such hours as are necessary to fulfil the duties. This will involve a minimum of 35 hours per week, and will include work in evenings and on weekends and public holidays, as required
LOCATION:
A hybrid of home and office working from the ParalympicsGB London Office or Loughborough Office as agreed.
This role involves significant field-based activity and travel, including attendance at domestic and overseas events.
JOB PURPOSE
Demonstrating ParalympicsGB’s core values at all times, the Games Services Manager has responsibility for the design and delivery of key elements of ParalympicsGB’s Games Services Strategy and specific Games-related services and support whose outcomes will contribute positively to the fulfilment of ParalympicsGB’s vision, mission and objectives through:
1. Working closely with the Head of Sport, exemplary management of identified areas of ParalympicsGB’s Games Services strategy and associated programmes, people and partnerships
2. Excellence in delivery of identified core services including qualification and selection processes, accrediting the team, entering the team and managing team data
3. Provision of world class advice and support to all Paralympic sports which contributes positively to a best prepared team at each Paralympic Games
4. Provision of other input and support as a member of ParalympicsGB’s team support in the creation and delivery of an optimal Games-time environments
Games-time Role(s) All Games-time roles will be discussed and agreed for each Paralympic Games and will be dependent upon structure and delivery requirements.
KEY RESPONSIBILITIES IN DETAIL:
Sport Directorate
To support the on-going management of a cohesive and collaborative Sport Team environment which proactively embraces cross directorate / partnership working, additionally to:
- Project management of ParalympicsGB’s Games Services Strategy within the Sport Directorate
- Provide regular updates to the Head of Sport regarding the implementation of the ParalympicsGB’s Games Services Strategy; identifying and communicating potential and actual risks in a timely manner
- Proactively identify and develop key strategic performance partnerships both within the UK and overseas to support delivery of organisational objectives
- Deputise for the Head of Sport in his / her absence at key meetings and activities on an agreed basis
- Support to the Director of Sport and Head of Sport in delivering identified organisational objectives
Games Services Strategy
Responsible for the management and effective delivery of identified elements of ParalympicsGB’s Games Services Strategy including:
- Management of team data and the development of ParalympicsGB Base, including budget management.
- Management of team qualification including performance and qualification tracking and reporting.
- Management of selecting the team including support to all Paralympic sports with selection policies and processes.
- Management of accrediting the team for the ParalympicsGB delegation, including collaboration with Games Operations in updating the Delegation Overview.
- Management of entering the team including sport entries and liaison with National Governing Bodies and the Organising Committee.
- Management of the Qualification and Selection Panel.
Team Development Strategy:
Provide support to the Director of Sport and the Head of Athlete Services for the following aspects of ParalympicsGB’s team development strategy:
- Support the design of the ParalympicsGB team development strategy and lead on elements of programme delivery
- Support the ParalympicsGB team Games recruitment project
- Lead the planning group for Team Development Programmes, including event and budget management
- Lead the Team Member’s Agreement Working Group, including collaborative work with our legal partners.
- Support delivery of the Team Leader Journey including workshops and induction programmes.
Miscellaneous:
- To work collaboratively with Paralympic sports, UK Sport, Home Country Sports Institutes, British Olympic Association and other partners to ensure coherence in positioning, approach and impact of the Games Services Strategy and Games-specific services and support
- To ensure effective processes of monitoring, evaluation and quality control, and the observation of key performance indicators across all responsibility areas
- To support colleagues within ParalympicsGB across all areas of the Championing Change strategy, as reasonably required by the Director of Sport
- To attend all meetings, workshops and seminars, whether internal or external, regional, national or overseas, which are reasonably deemed to be relevant to the fulfilment of the demands and responsibilities of the role
- To fulfil any other agreed duties as required by the Director of Sport and / or Head of Sport
VALUES
The British Paralympic Association is an organisation with unique responsibilities and roles. However, we will only achieve our ambitions by working with and through others, and by appreciation of where we fit within the wider sporting landscape.
This partnership working internally and externally is driven by three values: excellence, respect and integrity. More information will be shared with our new strategy later this year. You will therefore adhere to:
Excellence – Everything we do at ParalympicsGB reflects our ambition to be world leading. We care deeply about what we do and bring a flexible, positive and progressive approach to our interactions with others. Like the athletes that we support., we will always challenge ourselves and others to do better.
Respect – Our relationships with each other, our partners and the wider community are based on respect, trust, and a deep-seated belief in diversity, inclusion and the value of our differences.
Integrity - We demand the highest standards from ourselves and others, seeking always to do the right thing and to engage with openness and transparency in all that we do.
This job description and person specification is not to be regarded as exclusive or exhaustive. It is intended as an outline indication of the areas of activity and may be amended from time to time in the light of the changing needs of the organisation through appropriate processes of consultation and the mutual agreement of both parties.
The client requests no contact from agencies or media sales.
About the role
The National Churches Trust awards grants to help keep churches of all denominations well maintained, open and in use. We have an exciting opportunity for an experienced Grants Manager to join our Church Engagement team and oversee our grants programmes, ensuring the funding is delivered to best-practice standards and in a way that supports our vision to see open churches thriving at the heart of their communities.
The future of church buildings is our biggest heritage challenge; we are looking for someone who can help us to ensure our grants are effective and delivered in a way that is transparent, inclusive and impactful and makes a positive difference.
About the National Churches Trust
As an integral part of the UK’s heritage, we want to keep the UK’s wonderful collection of church buildings well maintained, valued and in use. Working on the ground in all four nations, we support churches of all denominations with the challenges and opportunities they face. Our vision is to see open churches thriving at the heart of their communities.
Our mission
- We Speak Up: churches are valued and supported
- We Build Up: churches are well maintained, adaptable and in good repair
- We Open Up: churches are sustainable, open and welcoming support
Our values
- Being straightforward in responding to others’ needs
- Providing support that makes a difference
- Joining forces to achieve greater impact
- Driving change that brings our vision closer
To find out more about the role and to apply, please visit our website via the Apply button.
Closing date: Midnight on Thursday, 10 July 2025.
Interview dates: Wednesday, 6 / Thursday, 7 / Friday, 8 August 2025 in Westminster, London.
As a member of the newly formed Development Team, you will lead on supporter engagement for the School and its’ Students through effective fundraising communications and year-round event delivery. You will support prospect communications, and assure best-in-class stewardship of donors while enabling delivery of rights and benefits to Centenary sponsors and partners.
SUMMARY OF THE ROLE
This role will assist with day-to-day management of Royal Ballet School’s fundraising work to support retention of recurring income from existing streams and facilitate the onboarding of new donors.
Reporting to the Development Operations Manager, the post-holder will assist with the planning and delivery of a large number of year-round engagement events through in-house visits and performances, external events and ticketing management for centenary performances. This role will lead on all fundraising communications to donor and prospect segments, and oversee campaign tracking, while relying on accurate data use and record keeping. The role will also support the administrative processing of ad-hoc Legacy request donations.
MAIN DUTIES
Fundraising Communications:
- Lead on communications for the Team, segmenting prospects and donors, ensuring they receive regular and tailored emails
- Oversee key termly campaigns, sponsor reports and videos, event invitations and summer performance comms
- Use Dot Digital to send communications and securely hold and update donor contact information
- Work closely with the School’s Communications and Marketing department to advance design and content briefs as required.
Event Planning & Delivery:
- Attend annual School calendar planning meetings
- Manage delivery of approx. 35+ in-house donor visits to Upper School and White Lodge all year round
- Support the delivery external events for existing donors as well as cultivation events for prospects
- Coordinate performance invitations, attendance and hospitality at Opera Holland Park, Linbury Theatre, and the Royal Opera House and other third party venues
- Log and track all event invitations, RSVPs and attendance through the CRM
- Work closely with the teaching staff to coordinate any activities that are student-facing.
Donor Data Stewardship:
- Support the Donor Relations Team to administrate and deliver benefits to a portfolio of donors, sponsors and partners
- Work alongside Artistic, Academic, and Operational colleagues to ensure best Donor Experience
- Develop skills as an integral member of the Development Team in nurturing relationships with internal departments and external individual donors and trustees
- Keep accurate contact data and record keeping for the wider team reporting and monitoring needs
Legacy Gift Administration:
- Administrate Gifts in Wills from Legators working with executors and families and coordinating timelines for income with the Finance team
- Work with the team to build the ‘in memory’ programme for the School’s Centenary and ensuring subsequent ‘In-Memory’ benefits are delivered.
General Support:
- Support the Development Operations Manager and Head of Donor Relations with the evolving needs of the Development Office, as it seeks to grow income and impact in 2026 and beyond.
PERSON SPECIFICATION
Essential Criteria:
- Willing to work collaboratively across all functions of the department and wider School
- Daily working knowledge of Windows PC systems and Microsoft Office programs
- Minimum of two years administrative and operational experience
- Experience in maintaining and managing a contacts database
- Experience of working in a non-profit or charity fundraising environment
- Confident and well presented with strong relationship management skills
- Ability to present information concisely and effectively, both verbally and in writing
- Good organisational skills with ability to prioritise work to meet tight deadlines
- Numerate with a meticulous attention to detail and able to understand budgets
- Flexible to assist at performances and events falling outside normal working hours
Desirable Criteria:
- Empathy with and a commitment to the aims and ethos of the School
- Previous experience of organising premium events and large functions
- A knowledge and appreciation of the arts, particularly dance and ballet
- Previous experience of using Access CRM
- A good understanding Dot Digital
- IoF qualified and/or relevant degree subject
SAFEGUARDING DUTIES AND RESPONSIBILITIES
The School is committed to safeguarding and promoting the welfare of children and young people and recognises that safeguarding and promoting the welfare of children is everyone’s responsibility. The School expects all staff and volunteers to share this commitment to children’s safeguarding and to share this child-centred approach. This approach means that staff must consider, at all times, what is in the best interests of the child. Additionally, the following is expected of all staff:
- To uphold the School’s policies relating to safeguarding and child protection, behaviour, health and safety and all other relevant policies
- To promote and safeguard the welfare of children and young persons for whom you are responsible and come into contact with
- To report any safeguarding concerns using the relevant channels, such as informing the Designated Safeguarding Lead, in a timely and appropriate manner
- To ensure full compliance with all statutory regulations, particularly the most recent Keeping Children Safe in Education, and to communicate concerns to the Designated Safeguarding Lead, other relevant staff of The Royal Ballet School or local children’s services as appropriate.
The information detailed here about this role should not be considered encompassing. Over time, the emphasis of the job may change without changing the general characterisation of the role or the level of duties and responsibilities. This information will be periodically reviewed and revised in consultation with the postholder.
We are committed to creating an environment where all our employees feel part of our team and can flourish, regardless of their background. We’re proud to be an inclusive workplace that promotes and values diversity.
The client requests no contact from agencies or media sales.
We have an exciting new opportunity to join Icebreaker One as a Senior Administrator
About Icebreaker One
We are a diverse collection of like minded people whose expertise spans policy and science, finance and engineering, data and systems—working together to tackle one of the greatest challenges of our time. We need your help.
Our mission is to make data work harder to deliver net-zero outcomes.
The role
Reporting
You will be a member of the PMO team, working closely with Icebreaker One’s project managers. You will be responsible for supporting the successful delivery of projects and secretariat functions as directed by the Programme Director, Head of Project Management and the Programme and Policy Manager.
Responsibilities
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Project administration
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Creating meeting templates, slide decks and documents
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Attend meetings to take meeting minutes
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Proof-reading project documents and artefacts
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Assisting the project manager with task management using the Jira tool and preparing meeting agendas
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Icebreaker One secretariat administration for Steering and Advisory Groups
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Preparation:
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Oversee diary management, meeting planning and scheduling
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Creating Zoom meetings
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Logistics, and room bookings for in person meetings/events
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managing and updating attendee tracking lists
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Prepare, collate and distribute meeting materials well in advance to attendees
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Creating voting forms for items needing endorsement
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Ensuring co-chairs are supported in meeting logistics
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Execution
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Host / managing Zoom/Teams for online meetings
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Attend meetings to take meeting minutes, and post-meeting cleaning up the notes afterwards (for easy reading)
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summarising outputs
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Tracking voting form responses and, if required, following up with individual members to ensure quorate is reached
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Post-AG wash up
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Writing, disseminating, and publishing Advisory and Steering Group minutes
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Writing/summarising, coordinating and sending post-event follow up emails and voting summary reports
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Updating the SG/AG action tracker log of actions, ensuring follow-up with action owners before each meeting.
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-
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Inbox Management: Oversee the Secretariat mailbox to ensure effective communication, timely responses, and coordination of meetings, while maintaining organised records and distributing information as needed
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Public webinar and in person events administration
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Coordinating panellists, preparing agenda and slide deck templates
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Managing Eventbrite & calendar invitations, Zoom administration
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Assisting with the coordination of onsite logistics
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Participating in weekly Show & Tell meetings
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Additional ad hoc administrative tasks as appropriate
Results
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Ensuring the smooth running of IB1 projects, meetings and Steering and Advisory Groups
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Ensuring project managers and meeting participants have all the required information to carry out meetings and activities
Knowledge, Skills, Experience
Demonstrable experience of:
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Attention to detail and administrative skills
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Ability to understand and take real-time notes in complex meetings
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Working with and in support of a group of team members
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Highly organised and capable of managing time and tasks effectively and independently
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Familiar with using and applying Google Suite/Workspace, Slack, Zoom, social media and other tools for working remotely and in the open
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The ability to work in a collegiate, collaborative and open environment
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Experience in supporting, coaching and delegating to junior administrators
Desirable
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A working knowledge of the UK’s Net Zero landscape
Our approach
Fundamental to the success of our programmes is that solutions are developed in collaboration with the sector, for the sector and by the sector.
Our Icebreaking approach underpins all our work and feeds into continuous iterative development.
Research sits at the heart of our systems-based approach and spans climate, finance, policy and industrial sectors (e.g. energy, water, transportation, built world, agriculture).
Our Data Services team deliver market-facing services, including Trust Frameworks
Our Membership, Community and Communications teams develop strategies that allow us to work in open, transparent ways and continuously seek industry feedback.
All work is delivered using an agile-based, modular and iterative approach that includes continuous feedback from research and open consultations. Feedback and documentation are published alongside responses and actions taken on our website.
All outputs, reports, developments and deliverables undergo internal quality assurance. Early-stage research is presented in a weekly Show and Tell for internal, external and peer feedback; fortnightly heartbeat sessions with clients and funders, checks on direction of travel and shows work early; sharing draft materials for feedback is core to our process.
Benefits of being an Icebreaker?
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Flexible working - to help you work around your needs and commitments we operate a four-day week, and don’t have work or meetings booked on a Friday.
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Remote working - we may all be working remotely but it doesn't get in the way of us working closely. Regardless of whether working remotely is by choice or by necessity - daily standups and regular work and non-work related hangouts mean you are connected to the team.
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Supportive working - Bring and share what you know as you’ll be working with people willing to learn and share knowledge. Foster support in getting the most of the virtual/remote TX from using GoogleDocs/GSuite to Show & Tell sessions
Apply today
Email your cover letter and CV/links to pages that show us what you have done, and can do, to help us achieve our mission
Applications must be received by 0900 GMT 2025-07-03
As a team, we are committed to equality and creating an inclusive culture with diverse and balanced backgrounds. We actively encourage applications from everyone and will help to support you to reach your full potential and to be yourself in a working environment based on dignity, respect and mutual support. Before applying you will need to ensure you have the right to work in the UK and can provide documentary evidence of this.
The role does require the applicant to be able to work within a UK time zone
Full details are avaialble on our website
Our mission is to make data work harder to deliver net zero.

The client requests no contact from agencies or media sales.