Head of operations jobs

Crisis is the national charity for people experiencing homelessness. We have embarked on our 10-year strategy for ending homelessness. We know it is not inevitable. We know together we can end it.

Location: London based, with hybrid working in line with Crisis’ Hybrid Working Policy

About the role

The Data Governance & Operations Manager at Crisis is a pivotal role in our transformation journey. You will lead the development of data governance, architecture, and operational processes that ensure our data is trusted, accessible, and used responsibly to drive our mission to end homelessness.

You will oversee data operations including selections, integrations, and data engineering, ensuring that work is efficient, compliant, and aligned with organisational priorities. Working closely with the Head of Technology, the Infrastructure and Business Systems teams, and the Insight function, you will help establish a modern, unified, and well-governed data environment built on Microsoft Dynamics CRM and Microsoft Fabric.

We are bold with a culture of continuous improvement and collaboration. You will lead and support a skilled team, helping colleagues to develop critical skills to make the most out of our evolving technology stack. You will nurture cross-departmental relationships and play a key role in shaping how Crisis connects and uses data across fundraising, volunteering, client services, and finance. Your work will help ensure that data processes are effective today and ready for the future, making a clear and impactful contribution to Crisis’ mission.

About you

• You have strong experience in data governance and operations, ideally within a Microsoft environment, and can turn frameworks and policies into practical, proportionate processes that people can adopt easily
• You understand how data from systems such as Dynamics CRM, Finance, and others can be structured and integrated within modern data platforms such as Microsoft Fabric
• You are a clear, confident communicator who can bring technical and non-technical colleagues together around shared goals, demonstrating a collaborative and inclusive approach
• You have excellent stakeholder engagement skills and can build credibility across diverse teams including fundraising, volunteering, client services, and policy
• You are committed to data quality, stewardship, and responsible use, and you can help embed these values across the organisation in an equitable and accessible way
• You share Crisis’ commitment to being bold, impactful, collaborative, and equitable in everything we do

Please see the full Job Pack linked below for a detailed list of requirements for this role. We realise that long lists of criteria can be daunting, and you may not want to apply unless you feel 100% qualified. However, if you have relevant examples to answer the screening questions, we encourage you to apply.

We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities, and backgrounds.

Working at Crisis

Our values, Bold, Impactful, Collaborative and Equitable, are at the heart of everything we do as we continue in our mission to end homelessness.

Our staff, members and volunteers are vital to getting the right government policies in place, providing breakthrough services, and building a supportive community. We will lead by example to nurture a positive and ambitious workplace guided by ending homelessness.

• A competitive salary. Please note our salaries are fixed to counter inequity and we do not negotiate at offer stage
• Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy
• Pension scheme with an employer contribution of 8.5%
• 28 days’ annual leave (pro rata) which increases with service to 31 days and the option to purchase up to 10 additional days leave
• Enhanced maternity, paternity, shared parental, and adoption pay
• Flexible working around the core hours 10am to 4pm
• Wellbeing Leave to be used flexibly
• And more (full list of benefits available on our website)

Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience, and career.

When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves, and contribute to making Crisis a truly diverse organisation.

How do I apply?

Please click on the ‘Apply for Job’ button below. Our shortlisting process is anonymised as part of our commitment to equality, diversity and inclusion. We do not ask for CVs. Instead, please complete the work history section and answer the screening questions so we can assess you fairly and objectively. At least two members of staff score all applications.

Closing date: Sunday 26 October 2025 (at 23:59)

Interview process: Competency-based interview

Interview date and location: Week commencing 3 November 2025. Two online interviews

AI in Job Applications

We understand some candidates use AI tools when applying. Whilst we welcome the use of technology to support clear communication and structure, we want to learn more about you, so please ensure your application reflects your own skills, knowledge and experiences.

Accessibility

We want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply, please email our Talent Acquisition team to discuss how we can help.

Registered Charity Numbers: E&W1082947, SC040094

Senior Level Decision Maker | Operational Leader | Team Overseer
 
Ready to step into a Head of Membership and Education role where your decisions shape the growth, development, and success of professionals across the engineering sector?
 
Join a leading professional membership organisation delivering a transformative strategy to strengthen engagement, expand international reach, and elevate professional standards. If you have a proven track record in membership operations, professional development, or regulatory environments - particularly in a membership or chartered institution setting - this is the role for you!
 
Role: Head of Membership and Education
Organisation Type: Membership
Salary/Rate: £38 per hour
Working Arrangements: Full Time (35 hours per week)
Location: Hybrid working (2 days per week in London office)
Employment Type: Temporary (6 months approx.)
 
The Position:
 
As Head of Membership and Education, you will own the operational leadership of Membership and Education. You will oversee the management of teams, ensuring day-to-day operations run efficiently while delivering initiatives that strengthen member engagement and professional standards.
 
You will make key decisions that keep the department running smoothly, support committees, maintain governance, and ensure all processes and documentation are in order. While education delivery is part of the remit, your focus will be on membership operations, growth, and operational excellence.
 
You will also oversee international teams, collaborate with UK regional groups, and work with universities, employers, and sector regulators.
 
As a senior leader, you’ll be accountable for:
 

• Overseeing the management of Membership and Education teams, ensuring alignment, high performance, and day-to-day operational efficiency
• Leading operational delivery across membership and education functions, from CPD and examinations to accreditation and professional standards
• Taking ownership of key decisions that drive departmental and organisational success
• Driving initiatives to enhance member recruitment, retention, and progression
• Managing budgets, forecasts, and provide strategic reporting to senior leadership
• Ensuring database integrity, subscription processes, and data governance are maintained to the highest standard
• Building strong relationships with committees, professional bodies, and academic partners, providing operational oversight and guidance
• Supporting regional and international staff to deliver high-quality, consistent member experiences
• Leading process improvements and implement initiatives aligned with the organisation’s five-year strategic plan
• Applying operational insight to education frameworks and accreditation within membership structures

 
Who you are:
 

• You’re a senior manager with a proven track record in membership, education, or regulatory operations.

 
You’ll bring:

• Decisive leadership - confidence to make complex operational decisions
• Team oversight - experience leading, motivating, and managing multidisciplinary teams
• Strategic and operational insight - understanding professional membership environments and engagement strategies
• Proven ability to deliver operational improvements and strategic initiatives in complex stakeholder settings
• Strong analytical, project management, and problem-solving skills
• A collaborative, innovative, and resilient mindset

 
The opportunity:
 
This is a rare opportunity to step into a senior interim leadership role, own decisions, lead operations, and oversee teams at a pivotal moment of transformation. Influence membership strategy, drive international growth, and deliver meaningful change for professionals in the engineering sector.
 
Your next leadership move awaits:
 
If you’re passionate about membership growth, professional standards, and operational excellence -this could be your next challenge. Apply now to join a forward-thinking, supportive organisation that values innovation, collaboration, and continuous improvement.

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.

Head of Branch – RSPCA Buckinghamshire South (RSPCA South Bucks)

Location: Home based, with regular travel across South Buckinghamshire
Contract: Permanent, Full-time (37.5 hours per week)
Reporting to: Chair of the Board of Trustees

Reports: 8 (4 direct, 4 indirect)

Salary: Competitive, in line with charity sector benchmarks and experience

About Us

RSPCA Buckinghamshire South Branch was formed in 1964 to support the work of the national RSPCA and the owners of domestic animals in South Buckinghamshire. While we operate within the framework of the national RSPCA, we are a separately registered charity with our own governance and fundraising responsibilities. Our branch covers a wide area across South Buckinghamshire, including Chesham, Burnham, High Wycombe and Princes Risborough.

Our work is driven by the passion of dedicated volunteers and staff, and sustained through fundraising and the income from our two charity shops in Chesham and Burnham. As we look to the future, we are seeking an inspiring leader to guide our growth and ensure we continue to deliver sustainable, compassionate care for animals in need.

The Role

As our new Head of Branch, you will provide supportive and effective leadership across all aspects of the Branch’s work. Reporting to the Board of Trustees, you will:

• Contribute to the development and delivery of our long-term strategy.
• Ensure high standards in animal welfare services, adoption processes and community engagement.
• Oversee retail operations and help explore opportunities to expand our income streams.
• Support, motivate and manage our team of staff and volunteers.
• Act as the public face of the Branch, building partnerships and representing us in the community.

This is a hands-on, rewarding role where your leadership will directly improve the lives of animals and the communities we serve.

About You

We’re looking for a compassionate and resilient leader with:

• Experience in a senior leadership or management role within a charity, not-for-profit or mission-led organisation.
• Strong financial management skills, including budgeting, fundraising and income generation.
• Experience working with and inspiring both staff and volunteers.
• Excellent organisational and communication skills, with the ability to engage stakeholders and balance multiple priorities.
• A passion for animal welfare and commitment to the values of the RSPCA.

Desirable experience: Governance and working with Trustees, generating income through charity retail and securing grants or sponsorships in the not-for-profit sector.

Why Join Us?

• Play a key role in shaping the future of animal welfare in South Buckinghamshire.
• Lead a respected, values-driven charity with deep roots in the community.
• Work with a dedicated team who share your compassion and commitment.
• Opportunity to combine strategic input with hands-on impact.

How to Apply

Please submit your CV and a cover letter (max 2 pages) outlining how you meet the person specification and why you are motivated to lead the RSPCA South Bucks Branch.

We are committed to building a diverse and inclusive team. Applications are welcomed from all backgrounds and communities.

The Finance and Operations Officer is responsible for maintaining an efficient and streamlined service across the organisation to support and develop the charity’s finance administration, operations, governance and HR functions. It is ideal for someone who thrives on making sure everything behind the scenes works seamlessly to enable impactful frontline work.

You’ll support core functions helping ensure our systems are strong and efficient. Alongside this, you’ll contribute to our wider mission of supporting 250,000 young Londoners access healthy food, positive opportunities, and pathways into meaningful careers. You’ll help us live our values as a charity that’s authentically youth-led, nurturing talent and championing equity and inclusion in everything we do.

This is a varied and hands-on role, perfect for someone who’s proactive, organised and enjoys making things work better. You’ll use tools like Xero, Salesforce and Microsoft 365 to streamline processes, analyse data, and find smarter ways of working. You’ll manage communications with staff, suppliers and partners, provide diary support to the CEO, and help ensure compliance and good governance across the charity.

The Head of Foodbank will oversee the planning, execution, and evaluation of the Foodbank’s strategic plan and direction. Reporting to the Trustee board, they will have overall responsibility for the delivery and management of the Foodbank’s operations and staff team.

This role requires strong leadership and management skills, strategic thinking, and the ability to work collaboratively with diverse stakeholders, including paid staff, volunteers, community organisations, and local businesses. The ideal candidate will be a motivated, compassionate, committed Christian, with a passion for tackling poverty and making a real difference in our community.

This role gives you the opportunity to join and lead a great team of staff and volunteers who are committed to our vision to see everyone in the Warwick District free from hunger, but while there is a need, to effectively provide emergency food, essentials and practical support to people left without money to live on.

About the Role  

The Head of Finance will support the Director of Finance and Resources in providing strategic financial leadership across the charity. They will oversee day-to-day financial operations, ensure robust financial management, and deliver timely and accurate financial reporting to support decision-making. The postholder will play a key role in safeguarding the charity’s financial sustainability and compliance with statutory and regulatory requirements. 

Key Responsibilities  

Financial Planning 

• Preparation of annual budgets and long-term financial plans. 

• Provision of  financial analysis to inform strategic and operational decision-making. 

Financial Management & Reporting 

• Oversee the production of monthly management accounts, variance analysis, and cash flow forecasts. 

• Ensure timely and accurate preparation of year-end accounts and the coordination of external audits. 

• Provide regular financial reports and analysis in accordance with organisational timetables set by the Director of Finance & Resources. 

• Monitor restricted funds ensuring compliance with donor requirements. 

Governance & Compliance 

• Ensure compliance with Charity Commission, Companies House, HMRC, and other statutory requirements for filing of accounts. 

• Maintain up-to-date knowledge of charity finance regulations, SORP, VAT, and tax issues relevant to the sector. 

Systems, Processes & Controls 

• Ensure that financial processes and procedures are fit for purpose, up to date and efficient. 

• Lead the development and maintenance of efficient financial systems, policies, and procedures. 

• Ensure effective internal controls are in place across the organisation to  facilitate accurate and timely delivery of reporting to support organisational decision making. 

• Oversee grant reporting and donor compliance. 

Team Leadership & Collaboration 

• Develop and support the finance team to deliver a high-quality service. 

• Foster a culture of continuous improvement within the finance function. 

• Work collaboratively with non-finance managers across the organisation to build financial awareness and accountability. 

Person Specification 

Essential 

• A relevant professional accounting qualification (ACA, ACCA, CIMA). 

• Experience gained in a financial management role within a small or medium-sized organisation. 

• Experience in business planning, performance management and impact reporting.  

• Significant experience in managing a high-performance team. 

• Strong IT skills, particularly with accounting software and Excel. 

• Understanding of charity finance and accounting practices. 

• Strong understanding of charity law, governance best practices, and regulatory frameworks. 

• Excellent written and verbal communication. 
• Strong interpersonal with an ability to establish and maintain good working relationships. 

• Ability to manage multiple priorities and work collaboratively across teams. 

• Ability to work independently, prioritise workload, and meet deadlines.

Desirable 

• Significant experience in financial management  within the charity, not-for-profit, or public sector. 
• Experience of working with restricted funds and grant reporting. 
• Knowledge of charity tax, VAT, and fundraising income streams. 
• Experience of implementing new financial systems or process improvements. 

We welcome people of all ages and abilities, including those with physical and learning disabilities, sensory impairments, long-term health conditions, and neurodiversity.

POST

Finance and Operations Manager

RESPONSIBLE FOR

Overseeing Operations at every level of the organisation, with line management responsibility for some of the team, Project and Workstream Coordinators (approximately 5 direct reports) plus some external consultants and contractors.

SALARY & HOURS OF WORK

Part Time – 4 days a week (30 hours)

Salary: Gross £40,000 pro rata £32,000

Term - Permanent 

Annual Leave Entitlement - 31 days including public and bank holidays Pro Rata

Pension: Workplace pension contributions of 5% per month will be paid by NUM

LOCATION OF THE POST HOLDER 

The post holder will be predominantly remote working but will be required to attend the head office and drop-in in Manchester, drop-in spaces in Glasgow and London, and support staff members nationally. The post involves some travel throughout the UK and some work outside of office hours.  All equipment required for remote working will be provided and costs for travel will be covered.

ROLE SUMMARY

We are looking for a Finance and Operations Manager to support the CEO in the day-to-day running of our charity. The NUM CEO develops the overall vision of the organisation, while the Operations Manager is responsible to carry out the vision. 

To be successful in this role, you should have experience as a manager in a position of public trust, have excellent financial, organisational, and communications skills, as well as being a problem-solver with work experience in high-pressure work environments. The Finance and Operations Manager must be versatile in their understanding of the larger vision and as well as the fine details and tactics needed to achieve NUM's goals.

The successful candidate will work in an agile manner to ensure the charity continues to be proactive and innovative, while also being responsive to the changing landscape within the sector and the international sex worker rights and safety movement. As part of supporting the operations of NUM, the successful candidate will provide resources, information and support to NUM Managers and Coordinators across diverse projects, workstreams and teams, to achieve aspects of the organisation’s mandate of 'ending all forms of violence against sex workers' and eliminating the conditions that lead to poverty and survival sex work.

QUALIFICATIONS AND EXPERIENCE 

• At least 3 years' work experience as a Manager, Project or Programme Manager or similar role that requires oversight of a whole system, business, operation or organisation Experience leading remote or hybrid teams is desired. This includes time management skills, with the ability to prioritise tasks, lead team meetings and support members to manage resources, timelines and project budgets, etc. 

• At least two years’ experience in grant writing and fund development, as well as in financial management, with a demonstrated ability to co-develop budgets, cashflow forecasts and financial reporting as well as oversee banking activities and work with accountants and Trustees to ensure NUM’s financial health.

• Knowledge of the charity sector, the day-to-day running of a charity, business or similar organisation, and familiarity with the work of National Ugly Mugs and other sex worker-serving and sex worker-led organisations.

• Excellent leadership and delegation skills and experience. 

• Ability to support and execute on elements of NUM's policies and strategic plan. 

• Experience and training in Safeguarding and the ability to integrate appropriate safeguarding into all aspects of NUM services.

• Exemplary critical thinking and problem-solving skills and experience.

• Excellent IT skills and familiarity with CRM systems, applications and digital platforms and services, particularly Google Workplace, QuickBooks, the Microsoft Office Suite, as well as Slack, Trello, and other project management programs and tools.

• Experience in Human Resource Management and monitoring performance across diverse teams. 

• Exceptional verbal and written communications skills, with the ability to engage in knowledge translation within NUM and with external partners, funders and other stakeholders. 

• A demonstrated ability to be discrete and confidential as part of working on sensitive issues within a diverse staff team, and to be tactful and strategic in challenging social and political climates.

Lead the Future of Greyhound Welfare

Are you a passionate and strategic leader with a commitment to animal welfare? Join Greyhound Trust as our Head of Homing and Welfare - shape the future of homing services and champion the wellbeing of retired racing greyhounds across the UK.

About Us

At Greyhound Trust, we believe every retired racing greyhound deserves a loving home and a life filled with kindness and compassion. Our national network of homing centres and Branches—powered by dedicated staff and volunteers—supports over a thousand greyhounds each year in their journey from track to home.   You will help take us back to our pre covid numbers of several thousand greyhounds being homed by Greyhound Trust each year.

The Role

Reporting directly to the Chief Executive and sitting as part of the Senior Management Team, you'll be responsible for developing and delivering our national Homing and Welfare Strategy, while leading the transformation of our homing network to home more grreyhounds and develop its impact. 

You will also lead innovative new programmes such as:

• Greyhound Guardian – our compassionate return scheme

• Community Outreach Initiatives – exploring the therapeutic role of greyhounds

This is a rare opportunity to lead strategic change in animal welfare at both a national and grassroots level.

What You Will Do

• Lead national strategy for homing and greyhound care

• Oversee operations at our homing centres, including the flagship National Greyhound Centre

• Identify high impact operational changes required to increase reach and home more greyhounds, and lead the relevant operational change across the homing network

• Develop new welfare and outreach initiatives

• Manage a high performing team of operational Managers, focused on greyhound outcomes, supporting and developing our valued volunteers and championing the breed

• Represent Greyhound Trust at sector forums and public platforms

• Lead welfare governance, policy, and budget management

About You

We’re looking for a confident, collaborative and visionary leader who can balance strategic thinking with practical delivery. You’ll bring:

✅ Senior leadership experience in animal welfare

✅ Strong operational and budget oversight skills

✅ Ability to analsyse data and trends, and model new ways of working to address identified needs

✅ A track record of driving service improvement and innovation

✅ Excellent communication and people management skills

✅ Experience working with volunteers and multi-site teams

✅ Confidence in navigating complex welfare and behavioural decisions

✅ A passion for animal welfare and a values-led approach

Experience in policy, outreach / project development and regulatory governance is a plus.

Why Join Us?

• Be part of a respected national charity with a mission-led culture

• Lead groundbreaking initiatives in greyhound welfare and community outreach

• Shape the future of homing practices and volunteer engagement across the UK

• Work alongside a passionate team, who are dedicated to Greyhound Trust and Greyhound Welfare

How to Apply

If you're ready to lead national transformation in greyhound welfare, we’d love to hear from you.

Apply by submitting your CV AND a covering letter, outlining your suitability for the role and why you would be a great fit for Charity and its existing committed team.
 

JOB TITLE: Head Chef

REPORTING TO: Head of House and Operations

HOURS: 40 per week on a shift basis

SALARY: Based upon experience

At Waverley Abbey, we dream of providing a world-class hospitality experience – centered around simple excellence. Our goal is to create a 5-star guest experience where every visitor feels valued, cared for and uplifted through outstanding food,exceptional service, and a life-giving welcome. We are now seeking an experienced and visionary Head Chef to lead our culinary team and shape the future of our food offering.

This is an exciting opportunity for a creative and driven chef to bring innovation, excellence, and leadership to our café and dining offer and restaurant development.

The Role

The Head Chef will be responsible for developing a distinctive, high-quality, seasonal food offer that excites and attracts guests while overseeing all aspects of kitchen operations. This includes menu planning, team leadership, financial management, and ensuring consistently exceptional food and service standards.

You will work closely with the House Manager and Food & Beverage Operations Manager to deliver a memorable dining experience that reflects our values of kindness, excellence, and abundance.

Key Responsibilities

> Menu Development: Create and maintain seasonal, high-quality menus that meet customer demand, enhance guest satisfaction, and attract new visitors.

> Operational Leadership: Oversee all kitchen operations, ensuring smooth, efficient, and profitable service across cafe, restaurant & events.

> Team Management: Recruit, train, and develop the kitchen team. Conduct appraisals, manage performance, and foster a positive, professional working environment.

> Health & Safety: Ensure full compliance with food safety, hygiene, and health and safety regulations. Train staff in safe practices and maintain high operational standards.

> Financial Management: Monitor and control food costs, stock levels, and kitchen margins, delivering profitability without compromising quality.

> Collaboration: Work in partnership with Front of House and Marketing/Events teams to ensure seamless service delivery and contribute to the promotion of Waverley Abbey’s hospitality offering.

> Guest Focus: Consistently deliver dishes of the highest standard, accommodating dietary requirements and ensuring all guests enjoy an outstanding experience.

About You

We are looking for an inspirational leader and talented chef who shares our passion for excellence and hospitality. The ideal candidate will bring both creativity and strong management skills to the role.

Essential qualities:

> 3–5 years’ experience in a senior kitchen management role within a busy, quality-driven environment.

> Proven track record in developing and delivering innovative food concepts.

> Strong leadership skills with experience managing and motivating a team.

> Commercially astute with experience managing budgets, margins, and stock control.

> Excellent communication and interpersonal skills – able to build strong relationships across teams and with guests.

> Organised, reliable, and detail-oriented.

> A proactive, “yes-can-do” mentality with a passion for excellence and guest care.

Why Join Us?

At Waverley Abbey, you’ll be part of a team committed to creating extraordinary hospitality experiences. This is more than a kitchen role – it’s a chance to shape a food offer that inspires, delights, and reflects our mission to serve guests with simple excellence, kindness and joy.

If you are a driven Head Chef with creativity, vision, and leadership, we’d love to hear from you.

We are recruiting for a

Head of Fundraising and Communications

Part-time (22.2 hours per week)

Canterbury

Hybrid working arrangement available

Permanent Contract

to join the bemix team.

We are looking for a skilled and principled leader to help grow our impact and influence — while staying deeply rooted in our EPIC values. As Head of Fundraising and Communications, you will shape and lead our approach to ethical fundraising, inclusive communications, and brand stewardship. You will help ensure that our voice is clear, courageous, and reflective of the people we work alongside — building support and community around our work, and generating the income we need to thrive.

As Head of Fundraising and Communications, you will hold a key leadership role at the heart of bemix. You will build and deliver a fundraising strategy that grows our income while protecting our integrity; lead inclusive, accessible communications that amplify marginalised voices; and nurture a brand that reflects our commitment to social justice and inclusion. You will work closely with the Chief Operations Officer, Senior Leadership Team and Trustees — helping to tell the story of our work, build strong relationships, and secure support for the future.

At the core of bemix is a belief that “every single person is valued as an individual.” This belief underpins everything we do — and we’re looking for someone who shares this commitment and can help us bring it to life in our public voice. You’ll be joining a creative, thoughtful and determined team, and playing a key role in a movement for inclusion that is shaped and led by people with a learning disability and/or autistic people.

Main aim: The Head of Fundraising and Communications is responsible for developing and delivering a coherent, values-aligned fundraising and communications strategy that supports bemix’s mission, values and long-term sustainability. This includes growing diverse income streams, strengthening public and stakeholder engagement, ensuring consistent, accessible and inclusive representation of our work, and embedding strong internal communications and messaging across the organisation.

As a member of the Senior Leadership Team, the postholder also plays a critical role in organisational planning, culture, reputation and long-term development.

Hours: 22.2 hours per week to be worked flexibly as agreed with your Line Manager. 

Start Date: As soon as the safer recruitment process allows. 

Location: The role offers hybrid working, combining remote and office-based work. The post holder is expected to work from a bemix office for a minimum of two days each week with regular travel to other bemix locations across Kent as required. Your office will be based at the Canterbury Innovation Centre, University of Kent site. With access to great facilities, including free parking, cafe, reliable local transport connections and lovely outside spaces to explore on breaks/lunch/walking supervision. Flexibility in working hours and location may be available, by agreement, to support wellbeing and work-life balance in line with our organisational values.

Duration: Permanent Contract

Salary and benefits: £50,000 per annum, pro rata + generous 25 days annual leave plus 8 bank holidays + Contributory Pension Scheme (5% of pay)

We seek individuals who view their work as a vocation and are committed to social change, particularly in achieving equality for autistic people and people with learning disabilities. At bemix, we recruit those passionate about making a difference.

If you have…

• A proven experience of fundraising and/or communications work in a values-led organisation.

• A strong track record of securing income from a range of sources, including trusts/foundations, individual giving and/or legacy giving.

• Experience of developing and delivering fundraising strategies and campaigns that are ethical, inclusive and effective

• The ability to produce engaging, accessible communications and marketing materials.

• Experience of working alongside people with lived experience in the co-design or co-production of fundraising or communications activity.

...we’d love to hear from you!

To apply, please download a copy of the Job Pack and fill out our online application form on our website.               

Closing date for applications: Midnight, Monday, 3rd November 2025. 

Interviews will take place between the 10th and 12th November 2025.

We will contact everyone by the end of the day on: Wednesday, 5th November 2025.

No agency contact please. You will be required to declare all past convictions, whether spent or not, as this post is exempt from The Rehabilitation of Offenders Act 1984. You will also be required to undergo an Enhanced DBS Check.

We are committed to making our recruitment practices barrier-free and as accessible as possible for everyone. This includes making adjustments or changes for people with disability, neurodiversity and/or long-term health conditions. If you would like us to do anything differently during the application, interview or assessment process, including providing information in an alternative format, please contact us.

Director of Finance, People and Operations

We are seeking a dynamic and strategic Director of Finance, People and Operations to lead central functions and help shape future success.

Salary: £67,000–£76,000 pro rata (depending on experience)
Location: Hybrid / London
Hours: Part time 0.8/ 32 hours per week or Part-time, 0.6 FTE / 24 hours per week
Contract: Permanent
Closing date:  31st October 2025

About the Role

As a member of the Executive Team, you will provide financial, operational and people-focused leadership while ensuring robust governance and sustainable growth.

You will oversee finance, HR, operations and IT through a small but committed team, ensuring systems, processes and culture enable delivery of the organisation’s mission.

Key responsibilities include:

• Providing strategic advice on finance, operations and people matters
• Leading financial planning, budgeting and risk management
• Managing and supporting the Finance Manager and Head of HR, Operations and IT
• Ensuring efficient financial systems and compliance with legal and regulatory obligations
• Supporting recruitment, development and retention to sustain a collaborative and values-driven culture
• Overseeing operational systems and governance, including Board and committee reporting

This is a hands-on leadership role in a small, agile organisation where you will combine strategic insight with practical delivery.

About You

We are looking for a qualified accountant (ACA, ACCA, CIMA or equivalent) with significant experience in both strategic and operational finance, ideally in non-profit or mission-driven organisations.

You will bring:

• Strong financial expertise, including hands-on management and planning
• Experience of operations, governance and risk management
• A collaborative leadership style, with the ability to manage small teams effectively
• A practical mindset, able to improve systems and processes in resource-conscious settings
• Commitment to diversity, equity, inclusion and social justice

You will thrive if you are motivated by making systems work better, enjoy working across multiple functions, and want to contribute to lasting positive change.

Other roles you may have experience of could include: Finance Director, Director of Resources, Chief Operating Officer, Head of Finance and Operations, Director of Corporate Services, Director of Finance and Resources, Finance and Operations Director,  Director of Finance and Administration, Director of Operations and Finance,  Director of Business Services,  Chief Finance and Operations Officer (CFOO),  Executive Director of Finance and Resources,  Director of Finance and Governance, Head of Finance and Resources

Build Up is a youth-led charity that designs and builds public spaces, supporting young people aged 10-23 years old to shape their local area. We’re looking for a Head of Income Generation to drive our fundraising strategy and secure significant investment for our youth-led projects.

The Role
You’ll shape priorities, diversify income, and build lasting funder relationships – while writing compelling bids that win investment. With consultancy support on communications and evaluation, you’ll have the tools to make a powerful case for our work. We are a small, agile organisation capable of delivering big change - this is a new role in our team and combines big-picture strategy, innovation and hands-on delivery.

Who You Are
You’ll have a proven track record in leading fundraising strategy, securing charitable investment and writing successful grants. Alongside trusts and foundations, you’ll bring experience across other income streams (like corporates or major donors).  You’ll balance strategy with delivery, thrive under pressure, and be excited by the chance to fund young people’s ideas. Because our model is unique, we need someone who can turn our distinctive approach into clear, inspiring narratives that unlock new opportunities.

About Build Up
Build Up is a London based award-winning youth-led construction charity. Since 2014, we’ve supported young people (10–23) to gain the skills, confidence and connections they need to thrive. On our projects, young people don’t just take part – they lead. With professional support, they design and build permanent public spaces that transform their communities.

Our approach is unique – and it works. Young people gain skills, confidence and power over decisions that affect them, while local communities benefit from safer, more inclusive spaces designed by and for local people.

Why Join Us
At Build Up, your work has a visible, lasting and personal impact. You’ll lead strategy, enjoy flexibility and support, and join a small, passionate team where your ideas genuinely shape the organisation’s future.

Key Details
Salary: £47,008 – £52,090 (pro rata, depending on experience) + 8% employer pension contribution
Part-time (3 days / 22.5 hrs per week)
Location: Hybrid – at least 1 day per week in our Elephant & Castle office
Contract: 2 years (with potential to extend)
Start date: January 2026 (flexible)

To Apply
For more information and to apply, please view our website.

Applications close 2nd November 2025.

Development Operations & Stewardship Manager | Full time (0.8 FTE considered) | 35 hours

Full Time Salary: £46,471 - £52,169
Hours: 35 hours per week full time | Monday - Friday
Location: Chambers Street | Hybrid / 3 days a week on site

National Museums Scotland is one of the leading museum groups in Europe with one of the largest and most diverse collections in the world.

As an organisation our values are Creative, Inclusive, Collaborative and Forward-thinking.

We are looking for an analytical, innovative, driven and methodical problem solver to join our Development team.

Benefits of joining us as our Development Operations & Stewardship Manager will include:

• Annually alongside your salary of £46,471 - £52,169, National Museums Scotland contributes 28.97% of this towards you being a member of the Cicil Service Pension Scheme
• A generous annual leave of 28.5 days – rising to 33.5 after 5 years, plus an additional 8 paid days public holidays. For part time staff annual leave and public holidays will be pro-rated to reflect your normal working hours
• Cycle to Work scheme
• Free access to national (and international) museums and exhibitions
• Exclusive discounts on both local and national High Street and online retailers
• A range of wellbeing benefits including Employee Assistance Programme 24/7
• Flexible working options such as hybrid working, part time working, paid special leave, career breaks and unpaid leave
• Access to all the above and more from day one of employment.

To see more of our benefits please visit out dedicated benefits page on our careers portal.

About the Development Operations & Stewardship Manager role:

This job sits within the Museum’s Development Team, supporting a team of fundraisers to build philanthropic relationships, corporate partnerships and run National Museums Scotland’s Membership programme. The successful candidate will report to the Head of Development and be a senior member of the Development team. The post holder will bring experience and knowledge of best practice across the full Development Operations function, including CRM and supporter insight, prospect research, and financial reconciliation and reporting. They will be excited by the opportunity to embed new ways of working within the Development team and to contribute to National Museums Scotland mission.

As Development Operations & Stewardship Manager at National Museums Scotland you will:

• Ensure that the CRM system(s) support fundraising objectives, processes and reporting requirements, maximising opportunities for actionable insights that enable fundraising growth
• Analyse and use supporter data to advise the department on strategic decisions, as well as preparing financial reports and forecasts
• Devise and lead a strategic prospect research plan, aligned with strategic funding priorities
• Oversee the accurate and timely reconciliation, recording and tracking of pledges and gifts across multiple income streams and three organisations
• Develop, implement and manage the supporter Stewardship framework, ensuring aligned donor and supporter retention activity across all income streams

Skills and experience we’re looking for in our Development Operations & Stewardship Manager:

• Senior fundraising operations role in the culture, higher education or third sector
• Significant experience of working with Tessitura, Raiser’s Edge or similar fundraising CRM(s)
• Significant experience of prospect research and pipeline management
• Advanced problem solving, organisational and planning skills
• Knowledge of the fundraising trends and data-led innovation in fundraising operations
• Strong financial acumen, with the ability to analyse financial information quickly and accurately

Hiring the right person for the right job is everything to us. We want to encourage you to apply if you think this is the role for you.

Please be sure to view our recruitment pack for this role (available on our careers website) for full details of the position that may help with your application.

The closing date for this role is 26/10/2025. The Selection Event is likely to take place Thursday 6th/Friday 7th November.

Medical Detection Dogs trains dogs to save lives.

We train specialist dogs to detect the odour of human disease, providing life-saving Medical Alert Assistance Dogs to people with complex health problems across the UK and collaborating with NHS Trusts and other researchers and Universities both in the UK and internationally to advance the early diagnosis of disease.  We have an exciting new opportunity to join this small, but ambitious charity that is a world leader in its specialist, innovative field.

JOB TITLE:IT Operations Manager

LOCATION: Great Horwood, Buckinghamshire

SALARY: £33,000 - £36,000 p/a

JOB TYPE: Permanent, Full Time - 37.5 hours per week (Part-time applications considered)

REPORTS TO:                     Head of Finance and Resources

MAIN PURPOSE & SCOPE OF THE ROLE:

The IT Operations Manager will ensure the smooth and secure running of all technology systems across the charity. This role provides operational oversight of IT services, suppliers and infrastructure, enabling staff to work effectively while maintaining compliance, security and resilience. The postholder will play a key role in supporting organisational growth through effective systems management, project delivery and stakeholder engagement.

WHAT YOU’LL DO:

Oversee and coordinate the charity’s technology function, ensuring outsourced services are managed effectively, systems are secure and well-maintained, and projects are delivered on time. The postholder will act as the operational lead for technology, supporting staff and stakeholders and contributing to the ongoing development of the charity’s digital capabilities under the Head of Departments’ guidance.

ABOUT THE ROLE

You will oversee and coordinate the charity’s technology function, ensuring outsourced IT services are managed effectively and systems remain secure, reliable, and fit for purpose.

You will act as the operational lead for technology, supporting staff and stakeholders while driving the delivery of small-to-medium projects such as system upgrades, CRM enhancements, and security improvements.
 

You will maintain oversight of all systems, integrations and licences, ensuring accurate documentation and identifying opportunities for improvement.

You will also play a key role in governance and compliance, promoting cyber security best practice, supporting data protection measures and maintaining the technology risk register.

This is an exciting opportunity to shape and strengthen the charity’s digital capabilities, working closely with suppliers and internal teams to ensure technology enables our mission.

Responsibilities of the Role

Supplier & service management

• Act as the main operational contact for outsourced IT support and helpdesk, charity database, and website providers, ensuring effective communication and service delivery.
• Monitor supplier performance, service level agreements (SLAs), and ticketing systems. Escalate issues and follow up to resolution as needed.
• Maintain the contract register, arrange renewals, and support procurement activities related to technology services and systems.

Systems oversight and documentation

• Maintain an up-to-date map of organisational systems, integrations, licences, and the asset register.
• Manage hardware and software requirements across the organisation, ensuring systems are fit for purpose and aligned with operational needs.
• Identify operational risks, technical issues or gaps in provision and implement quick-win improvements where possible.
• Ensure process documentation and user guides are accurate, accessible, and regularly updated.

Project coordination and delivery

• Lead or coordinate small-to-medium technology projects (e.g. multi-factor authentication rollout, system upgrades, CRM module implementation, data migrations).
• Manage project timelines, stakeholder communications, and supplier delivery to ensure successful outcomes.

Governance, security & compliance

• Support the implementation of IT policies (e.g. acceptable use, backup, remote access) and data protection controls.
• Maintain the technology risk register and report to the Head of Finance and Resources to support compliance with relevant regulations and standards, including GDPR.
• Promote cyber security best practices across the organisation, including coordinating periodic phishing tests and reporting outcomes via outsourced suppliers.
• Track departmental spend, support budget monitoring, and prepare cost forecasts for future technology needs.
• Contribute to business cases for new systems or technology investments, ensuring alignment with strategic goals.

Stakeholder liaison & internal enablement

• Act as the bridge between technical suppliers and non-technical staff, ensuring clear and effective communication.
• Communicate outages, system changes and project plans clearly to internal stakeholders. Provide guidance and support to users as needed.
• Deliver occasional training or guidance to staff on systems and processes (not first-line helpdesk).
• Develop and report on departmental key performance indicators (KPIs), including but not limited to

 

PERSON SPECIFICATION:

Experience & Qualifications

Essential

• Reliable with a proactive ‘can do’ attitude and flexibility to adapt the role as the organisation’s needs evolve
• Experience coordinating IT services, suppliers or technology projects within a small to medium-sized organisation
• Strong organisational skills and stakeholder management experience
• Clear and confident communicator, able to translate technical issues for non-technical staff
• Working knowledge of common business IT systems including Microsoft 365, cloud services, CRMs, and basic networking concepts
• Good understanding of information security and data protection principles (e.g. multi-factor authentication, backups, GDPR)
• Comfortable working independently and managing competing priorities effectively
• Comfortable working in the presence of dogs

Desirable

• Experience working within the charity or third sector
• Experience of working with Managed Service Providers or outsourced IT support models
• Familiarity with website content management systems and CRM/database suppliers
• Basic experience in budgeting or procurement processes
• IT project management experience

Knowledge & Skills

DESIRABLE

• Ability to work independently and exercise sound judgement in a fast-paced and evolving environment
• Ability to build and maintain effective working relationships across teams
• Strong attention to detail and ability to maintain confidentiality
• Proficiency in using Microsoft Office applications
• Highly effective written and verbal communication skills
• Good influencing and negotiation skills
• Ability to support and guide colleagues in IT-related matters, fostering a collaborative and solution-focused approach

Other Requirements

• A full current driving license
• Comfortable with dogs in the workplace/office

DIVERITY, EQUALITY & INCLUSION

We are a welcoming, diverse and inclusive charity. Medical Detection Dogs thrives when everyone feels comfortable bringing their best self to work. We celebrate difference, whilst striving to create an environment where colleagues feel respected and valued for their unique potential. We are committed to our values on equity, diversity, and inclusion.

Values & Behaviours

Working at Medical Detection Dogs will be a richly rewarding experience.

Our Values & Behaviours encapsulate who we are, what we stand for and what it will feel like to be part of our team:

• We are respectful.
• We stay positive.
• We strive for excellence.
• We communicate and listen.
• We are ambassadors.
• We are one team.

And of course, we advocate for Medical Detection Dogs whenever we get the chance, and we pride ourselves on our role as ambassadors for the charity.