Head of operations jobs

Finance & Operations Manager

Barnwood is not your typical funder. We drive change so that disabled people and people with mental health conditions have choice of opportunities, access their rights, and are included where they live. We bring people together for a different conversation and explore big ideas. Through learning and collaboration, we influence the change that’s needed. By partnering with local organisations and looking for better ways to fund, Barnwood makes a difference in Gloucestershire.

As part of this work, our Finance & Operations Team engages with a wide range of people to support the Trust’s vision for Gloucestershire, and our Finance & Operations Manager is integral to this.

We are looking for a Finance & Operations Manager to provide effective financial management, accurate financial reporting and oversee the facilities management of the Trust’s offices. The Finance & Operations Manager will manage a team of 2 and be part of the Trust’s People Manager Team.

We want to diversify our team to better reflect the work and communities we support – this means we would particularly welcome applications from people who:

· are from Black, Asian and minoritised backgrounds.

· have lived experience of disability and/or mental health challenges. 

Contract terms:

· This role is permanent, and we welcome applications from people looking for full time hours (37.5hrs per week), we will also consider for a minimum of 30 hours per week.

· We offer a flexible start between 8:00 am and 9:30am Monday to Friday. 

· Salary £44,239 p/a FTE 

· 36 days holiday inc. bank holidays (FTE)

· This position is based in our office in central Cheltenham with occasional opportunities for home working.

Summary of key duties:

Financial Management and Reporting

· Develop, implement and operate monitoring systems for financial forecasting and re-forecasting to support sound decision making.

· Lead on and co-ordinate the annual budgeting and planning process ensuring that information is collected, compiled and reported in a timely manner to the Leadership Team for review and recommendation to the Finance & Audit Committee.

· Produce quarterly and annual internal finance report and management accounts for reporting to the Leadership Team and Finance & Audit Committee, which summarise budget trends, analyse and report variance.

· Ensure compliance with all financial regulations, through liaisons with the Trust’s external auditors for preparing of the SORP financial statements.

Policy and Procedures

· Lead the development, implementation and monitoring of effective procurement policies, procedures and systems ensuring best value is achieved across all activities.

· Lead on the annual insurance renewal process, ensuring appropriate cover is in place and general administration of the Trust’s insurance policies is enacted.

Payroll

· Maintain payroll processing system and run the monthly payroll.

Facilities Management

· Support the development of a 5 year planned preventative maintenance plan for the Trust’s premises, to support budget and resource planning.

· Oversee the management of the Trust’s premises ensuring contracts are in place and appropriately managed to ensure the smooth running and maintenance of the building and that all health and safety requirements are met.

Line management responsibilities

· Provide line management to the Finance Co-ordinator and Workplace & Facilities Manager, enacting the Trust’s management processes to ensure that all employees are motivated, supported and enabled to give of their best.

· Contribute to Trust-wide people management policies, procedures and team culture as a member of the People Manger Team.

Essential Knowledge and Experience 

· Qualified ACA, ACCA, CIMA or experience to this level (E).

· Practical knowledge and understanding of management accounting principles and techniques.

· In-depth knowledge of budgeting and financial forecasting and preparation of financial reports for senior management and compliance purposes.

· Line management experience to foster a productive and supportive team environment.

Summary of skills

· Strong numerical and analytical skills to effectively analyse financial reports.

· Proactive problem-solver, demonstrating high levels of initiative, organisation and flexibility.

· Ability to work meticulously and methodically, demonstrating attention to detail.

· Strong IT skills (demonstrable proficiency in using MS Office, Word, Excel, PowerPoint and Sage 50 Accounts) and the ability to use technology to achieve work plans and objectives.

For full details please see our application pack.

Benefits:

· 36 days annual leave including bank holidays. (FTE)

· Life Assurance (3 x Salary)

· Work within an organisation that is committed to improving equality and diversity.

· Competitive salaries and fantastic pension contribution rates.

· Excellent personal development plan and extensive training which includes a commitment to training employees to be confident when working with people with a wide variety of impairments, disabilities, and mental health challenges.

· Friendly and collaborative working culture; everyone’s voice is heard.

· We have a range of supportive wellbeing policies and almost a quarter of our employees, are qualified mental health first aiders with Mental Health England.

· Our offices in central Cheltenham are wheelchair accessible, have free accessible parking on site and great facilities.

· Assistance dogs are welcome.

Guidance On Applications:

Click on Apply Now to be taken to the Barnwood Trust website where you need to apply for this role via our online application form.

You will also find a detailed application pack which gives a full and detailed job description and person specification as well as guidance on how to make an online application and what you should include within it.

Should you have any questions or require any of the information in a different format please email the recruitment team directly at recruitment@barnwoodtrust. org

We want our application process to be right for you as an individual, so if there’s anything you think we can do to make this process more straightforward for you please email recruitment@barnwoodtrust. org directly to discuss what support we might be able to provide. Our career page on our website has some examples of things we may be able to put in place for people who request extra support.

Deadline for applications:  17:00 on Wednesday 2nd July 2025

First interviews: Monday 14th July and Wednesday 16th July 2025 in the mornings

Second stage interviews: Monday 21st July 2025

We would like the successful candidate to start as soon as possible.

You will be responsible for coordinating the internal operations of the organisation including contract management, ICT, office and HR support.  This role will also be responsible for travel logistics, event administration, contractual, grant and financial administration and internal office systems. This would include but is not limited to reviewing financial reports, checking invoices and timesheets, booking meeting spaces, catering for meetings, booking staff travel, insurance renewal and support on managing the IT and HR providers.

The appointee will also take the same role for CoST – The Infrastructure Transparency Initiative – a transparency and accountability programme which operates in 21 countries.

Key responsibilities: 

Execute financial administration tasks to time (25%):

• Add invoices to the accounting software package Xero purchase ledger 

• Support payments to suppliers and partners. 

• Preparing sales invoices for submission 

• Review invoices and timesheets submitted by consultants prior to payment. 

Organising and providing meeting support (15%):

• Organise meetings and international workshops in the UK and in overseas locations within an agreed budget. This includes the planning and coordination of logistics, such as participants registrations, venue selection, travel arrangement, accommodation and catering, as well as the circulation of meeting documents and invitations, and the processing of travel expenses and invoices. 

• Provide on the day support for meetings and workshops including catering and ICT. 

• To provide secretarial support to the Board of Trustees. including identification of appropriate meeting dates, circulation of papers and drafting of minutes.

• Update information concerning Trustees and the latest audit with Companies House. 

Support the administration and monitoring of grants agreements (15%)

• Coordinate the invitation and submission of grant proposals. 

• Prepare draft grant agreements based on approved applications. 

• Review quarterly financial reports submitted by partners in receipt of grant funding highlighting any areas of concern and improvement. 

• Carry out internal financial audits of partners in receipt of grant funding highlighting any areas of concern and improvement in how the funding is managed. 

Coordinating the administration and monitoring of consultancy contracts  (25%). 

• Support the recruitment, negotiations and management of consultants and advisors including coordination with the client. 

• Prepare draft consultancy contracts based the agreed scope of work and conditions. 

• Coordinate and monitor consultants’ timesheets to capture time billed against the days allocated in the contracts and approval process. 

Execute office administrative tasks to time (20%)

• Coordinate, relay internal emails to staff, reserve equipment and venues for presentations and in-person staff meetings, maintain office calendars and send out meeting reminders. 

• Provide administrative assistance to colleagues when necessary. 

• Coordinate ICT issues with the service provider. 

• Day-to-day management of staff recruitment including placing of advertisements and arrangements for shortlisting/interviewing. 

• Maintaining staff personnel files and holiday and sick leave records 

• Support renewing insurance policies.

• Support the development of operational policies including financial procedures, employee handbook etc. 

• Support organisational planning and diary management. 

• Provide administrative assistance to colleagues when necessary. 

• Coordinate shared meeting space, travel, ICT and HR support agreements and operations to ensure the company provides the agreed service. 

Experience 

At least 2-3 years’ experience of operational administration and/or assistance with programme oversight, including implementation and governance.

Experience of administering financial, contracting and operational systems. 

Experience of project management and events administration, both online and in person.

Desirable Experience 

International travel logistics and finance administration. 

Background in not-for-profit sector. 

Essential Attributes: 

Legally able to work in the UK. 

Excellent written and verbal communication skills. 

Proven project management, administrative and organisational skills 

Strong attention to detail. 

Excellent ICT skills especially excel. 

Highly motivated with an ability to work within budgets and meet deadlines. 

Ability to prioritise, plan and organise work. 

Commitment to EAP’s Mission, Vision and Values. 

Strong diplomacy, networking and relationship-building skills. 

Desirable attributes 

A graduate. 

An interest in international development, infrastructure and public policy. 

Experience of using purchaser ledger systems such as Xero. 

Knowledge of charity accounting. 

Knowledge of contracting consultants and grant agreements. 

Key relationships: 

EAP Executive Director 

EAP Director of Programmes 

EAP Lead Policy and Research Adviser 

EAP Communications Manager 

EAP Senior Finance and Office Manager 

EAP Senior Programme Manager

CoST Head of Members and Affiliates 

CoST Regional Managers and Technical Advisors

EAP Board of Trustees 

CoST Board of Trustees 

Strategic Partners 

Associates 

Accountabilities 

Delegated budget / financial authority – 0 

Number of people managed directly – 0 

Number of consultants managed – 0 

Authority level for purchase of resources, materials or services - £0k 

Hybrid Working
Permanent, Full Time, 40 hours per week
Salary: £55,000 per annum

We are looking for a self-motivated and results driven Head of Finance and Administration to join World Horse Welfare in a newly created role reporting to the Director of Finance, IT & Administration, line managing three members of the Finance and Administration team.

In this vital role, you will ensure strong financial controls across all areas of the charity, manage income and expenditure, and lead on statutory accounts preparation, payroll, VAT, pensions, and tax compliance. As a key business partner, you will work closely with budget holders of all levels, providing data and analysis on the performance of charity operations, including the four Visitor Centres, to ensure excellent financial foresight and planning, as well as enabling the senior leadership team to make timely strategic decisions. You’ll also oversee governance responsibilities such as annual statutory filings, insurance, fleet management and reporting on the annual carbon footprint.

We are looking for a qualified accountant who has experience of charity finance at a similar level, an in depth understanding of charity VAT and experience running in-house payroll processes. You will have the ability to explain financial information and produce financial reports for a wide variety of audiences. High level of IT skills particularly around data manipulation and Microsoft Excel is essential. As a line manager to three members of staff, you’ll have previous experience in managing a team in a supportive and effective manner. Experience of a retail environment, familiarity with fundraising methods and regulations, and experience of finance system implementation is highly desirable.

The role is based in Norfolk and is currently a hybrid split of 2 days in our head office in Snetterton and 3 days at home. You may be required to attend events around the UK so the ability to travel occasionally is necessary.

World Horse Welfare takes great pride in being realistic, compassionate and forward-thinking, and you will be expected to share these values.

Benefits include a generous pension scheme and cash health plan, paid employee sickness absence scheme, death in service of 4 x annual salary and a minimum of 31 days’ holiday (including bank holidays and mandatory shutdown between Christmas and New Year).

World Horse Welfare is committed to championing equality and diversity in all aspects of employment and in the services that it provides. We encourage applications from under-represented groups, particularly ethnically diverse communities, LGBTQ+ and disabled people.

Closing date for applications: Wednesday 2nd July 2025

Location: Hybrid (can be based from either our Head office, The Grange, Saunderton, Buckinghamshire or from our Northern Centre in Bielby, York)

About us

National charity Hearing Dogs for Deaf People, trains dogs to transform the lives of deaf people and provides hearing loss services – because nobody with hearing loss should feel alone.

About the role

Are you passionate about creating inclusive, user-centred services that make a lasting difference? Do you want to lead meaningful change for people with hearing loss?

Hearing Dogs for Deaf People is seeking a forward-thinking and experienced Head of Service Design to shape the future of our services. Working at the intersection of innovation, insight, and lived experience, you’ll ensure every service we offer is thoughtfully designed, rigorously tested, and truly life-changing.

What you’ll be doing:

• Shape the vision and strategy for service design at Hearing Dogs for Deaf People
• Lead the development and implementation of inclusive, user-centred design methodologies, grounded in real needs and impact insights
• Collaborate with the Head of Service Engagement to ensure co-creation with people with lived experience is central to our approach
• Oversee content and experience design, ensuring consistency, clarity, and accessibility across all channels
• Partner with Marketing & Communications and IT to support digital transformation, ensuring inclusive and accessible services
• Guide iterative testing, piloting, and improvement of all services, embedding feedback and insight at every stage
• Work closely with the Head of Impact to embed robust evaluation into the design process, ensuring services are scalable and evidence-based
• Champion cross-team collaboration, embedding service design thinking across the organisation
• Build buy-in and advocate for the value of service design with senior leaders and stakeholders

About you

You’re an experienced service designer and collaborative leader with a deep commitment to inclusion, impact, and innovation. You thrive on translating complex user journeys into meaningful service experiences – and you know how to bring others on the journey with you.

Skills and experience:

• Expert in user-centred and inclusive design, with a strong background in service design, co-creation, and accessibility
• Strategic thinker with a holistic understanding of service systems, able to move seamlessly between high-level planning and hands-on delivery
• Collaborative and impact-driven, skilled at working cross-functionally and translating user insight into tangible improvements

How to apply

As part of the recruitment process, we are requesting:

• A comprehensive CV
• A supporting statement that addresses Knowledge, Skills, Strengths and Behaviours and tells us why you are particularly interested in the role. (Maximum of 2 sides of A4)

Closing date: 27 June 2025

Operations Manager

This is an exciting opportunity for an experienced Operations Manager, who thrives in a dynamic and creative environment, to join the team in this hybrid, flexible working role.

If you want to work for an organisation with a mission to inspire and transform young lives through music, then apply today!

Position: Operations Manager

Location: Gloucester/hybrid working

Hours: Full time, 37.5 hours per week with flexible working

Salary: £35,000 per annum

Contract: Maternity cover, with a possible extension

Closing date: Sunday 15th June

Interviews: 25th and 26th June

The Role

We are looking for a highly organised, strategic problem-solving professional to step into this role and maintain operational excellence across the organisation.

In this comprehensive role, you will oversee these key areas:

• Volunteer Programme
• HR , Learning & Development
• Recruitment & Onboarding
• Policy, Safeguarding & Compliance
• IT & Systems Management

About You

You will have strong leadership skills, experience in managing multiple systems, excellent people management abilities, as well as a strategic approach to compliance and policies. You'll report directly to the Director of People while line managing three team members. This is an excellent opportunity for an ambitious individual looking to broaden their existing operational management experience and take the next step in their career progression.

Ideally, we’d also love it if you have:

• A previous role in an arts, culture or charity sector
• Experience with monitoring and evaluation platforms e.g. Upshot
• Experience working in an HR role
• Experience of policy development
• Experience of managing budgets
• Line management experience

If you're passionate about empowering young people, have exceptional organisational skills, and can hit the ground running in a temporary but crucial leadership role, we'd love to hear from you.

About the Organisation

With a mission to inspire and transform young lives through music, the organisation aims to break down barriers and build confidence, self-belief, and motivation among young people, enabling them to reach their full potential in both music and their lives. This work focuses on inclusivity and diversity, engaging with under-represented young people, particularly those from challenging circumstances.

Benefits include:

• Pension is 3% of basic salary
• Flexible working
• Lots of staff training and development opportunities
• Cycle to work scheme 
• Enhanced maternity policy
• Wellbeing and social programme for staff
• Annual leave entitlement: 22 days plus bank holidays plus all the days between Christmas and New Year
• Staff can request additional unpaid leave throughout the year
• An amazing staff team and culture 

You may also have experience in areas such as Operations, Operations Manager, Director of Operations, Operations Director, Head of Operations, Deputy Head of Operations, Assistant Director of Operations. #INDNFP

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

£65,000 per annum

Permanent

Part home/Part office (London) based 

UNICEF ensures more of the world’s children are vaccinated, educated and protected than any other organisation. We have done more to influence laws and policies to help protect children than anyone else. We get things done. And we’re not going to stop until the world is a safe place for all our children.

This is a fantastic opportunity to join the UK Committee for UNICEF (UNICEF UK) as Head of Chief Executive Office.

In this strategic and dynamic role, you will work closely with the Chief Executive to support their day-to-day focus on the most critical priorities, while also providing leadership and coordination across the organisation. You will bring sound judgement, strategic insight and a solutions-focused mindset to help drive forward our vision and impact.

You will lead the Chief Executive Office team, ensuring its smooth and effective operation, while also playing a key role in strengthening governance by supporting the Board of Trustees alongside our Governance Manager. Your ability to be flexible and respond to organisational needs means you'll be instrumental in aligning priorities across the Executive and Strategic Leadership Teams and contributing to the success of the wider UNICEF network.

We are looking for someone with a strong track record in high-level strategic and operational roles, ideally supporting senior leadership. You’ll need excellent judgement, influencing skills and the ability to thrive in a fast-paced, change-oriented environment.

Act now and visit the website via the apply button to apply online.

Closing date: 9am, Monday 23rd June 2025.

Interview date: Week commencing 30th June 2025 via video conferencing (MS Teams).

In return, we offer:

· excellent pay and benefits (including flexible working, generous annual leave and pension, big brand discounts and wellbeing tools)

· outstanding training and learning opportunities and the support to flourish in your role

· impressive open plan office space and facilities on the Queen Elizabeth Olympic Park

· an open culture and workplace with colleagues who share our values, enjoy their work and are motivated to do their utmost for children.

· the opportunity to work in a leading children’s organisation making a difference to children around the world

Our application process: We use a system called "Applied" that anonymises your responses and focuses on your actual skills that are relevant to this role. This benefits you by giving you a greater chance of expressing your skills in this objective selection process.

We anticipate most colleagues will work one or two days a week in the office on the Queen Elizabeth Olympic Park in Stratford, East London and the rest of the time from home.  We will happily discuss other flexible options to suit your circumstances.

We particularly welcome applications from black, Asian and minority ethnic candidates, LGBTQ+ candidates, disabled candidates, and from men, because we would like to increase the representation of these groups at this level at UNICEF UK. We want to do this because we know greater diversity will lead to even greater results for children.

UNICEF UK promotes equality, diversity and inclusion in our workplace. We make employment decisions by matching business needs with skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation.

We welcome a conversation about your flexible working requirements, personal growth, and promoting a workplace where you can be yourself and achieve success based only on your merit.

The successful candidate will be required to apply for a criminal records check. A criminal record will not necessarily bar you from working with us. This will depend on the nature of the role and the circumstances of your offences.

We only accept online applications as this saves us money, making more funds available for us to help ensure children’s rights.

If you require support in completing the online form or an application form in an alternative format, please contact the Supporter Care line during office hours.

If you do not hear from us within 14 days of the closing date, please assume your application has been unsuccessful on this occasion. Please note that we only provide feedback to shortlisted candidates.

Registered Charity Nos. 1072612 (England and Wales) SC043677 (Scotland)

About the role

Whether you're looking for an interim opportunity or a permanent role, we’re interested in hearing from experienced professionals who can hit the ground running and make an immediate impact.

This is an inspiring role for someone who wants to contribute to our success by providing strategic leadership and direction to the fundraising and communications functions supporting the Dementia Adventure business plan and charitable mission and objectives.

Managing a team of five across fundraising, communications, special projects and data management, the successful applicant will lead the development of partnerships and campaigns to raise funds for Dementia Adventure’s unique work to support people with dementia and their carers to have a more active and fulfilled life by getting outdoors and experiencing the benefits of nature. 

You will provide strategic leadership and direction for income generation through various fundraising disciplines and joint fundraising partnerships, ensuring the charity's diversification of funding and financial sustainability. Funding sources include major grantmakers, trusts and foundations, corporate partnerships, challenge events, and an individual giving campaign.

Hand in hand with leading fundraising, you will oversee the Communications team, supporting, developing and monitoring the communications strategy, associated budget, resources, systems, processes and operations. This will involve overseeing and directing a communications plan promoting the work of Dementia Adventure to a broad range of audiences through various channels and campaigns, along with increasing online and social media presence.

About you
We are looking for someone to join the charity’s Senior Leadership Team who will bring experience from their past successes and provide inspirational strategic leadership and direction to the fundraising and communications functions in support of the Dementia Adventure business plan, charitable mission and objectives. The successful applicant will have a strong, successful track record of fundraising and/or other forms of income generation in the charity sector, including management, with proven experience in meeting financial and non-financial targets. You should be able to build and maintain relationships with key stakeholders, including trusts and grant givers, corporates, major donors and other individuals. In addition, you should have strong knowledge of marketing and communication principles and practice, digital marketing, and social media, and be confident in engaging audiences sensitively with real-life stories to demonstrate impact and create a compelling case for support.

Dementia Adventure is an evidence-led, multi-award national charity helping people living with dementia and their carers to enjoy the outdoors, connect with nature, and retain a sense of adventure. We look at what people can do, not what they can’t. Through supported holidays, learning, and tailored support, we promote well-being, inclusion, and resilience through fostering meaningful connections and renewed possibilities.

About us

Manx National Heritage (MNH) is the trading name of the Manx Museum and National Trust, a charity registered in the Isle of Man and custodian of some of Europe’s most important heritage sites, including the Great Laxey Wheel the world’s largest working water wheel and Castle Rushen, one of the best-preserved medieval castles in Europe. We care for more than 2500 acres of landscape and >1 million items in our Museum collections and archives.

MNH exists to take a lead in protecting, conserving, making accessible and celebrating the Island’s natural, built and cultural heritage for current and future generations whilst contributing to the Island’s prosperity and quality of life.

The Isle of Man has so much to offer its residents; with exceptional employment opportunities, a vibrant cultural scene and stunning landscapes.

About the role

We are seeking an experienced and talented Head of Marketing and Communications to lead a division contributing directly to increasing visitor numbers, expanding stakeholder engagement and driving income generation.

Key responsibilities include:

• Developing and implementing an impactful marketing and communications strategy.
• Progressing the Fundraising Road Map.
• Developing our brand and ensuring effective communication with key target audiences.
• Creating inspiring messages and content that encourage action and support from targeted audiences, broadening corporate, individual, and public engagement.

About you

We are seeking an inclusive, strategic, and proactive leader who can inspire and motivate others to achieve results while achieving personal targets. This is an exciting and rewarding position, offering the successful candidate a unique opportunity to leave a personal legacy for the heritage of our nation.

We are looking for an ambitious senior marketing and communications professional with strategic vision and creative flair to deliver our media and engagement strategy. Building and maintaining strategic relationships and identifying opportunities to increase visitor numbers and improve external impact will be key to securing long-term financial sustainability. Raising the profile, fundraising, engagement, effective PR, and brand strategy are at the heart of this role.

We'd really like you to:

• Have experience leading a marketing, communications, and fundraising team to deliver against ambitious targets and objectives.
• Possess excellent communication skills and have successful experience with a range of online and offline marketing and communication channels.
• Demonstrate an innovative approach and a track record of driving growth and transformation, with a deep understanding of supporter engagement.
• Have relevant leadership experience in successful change management.
• Ideally, have knowledge of and experience in fundraising, gained from within or outside the sector, and be skilful when acting as a public face of the organisation.
• Have a genuine interest in built, natural, and cultural heritage.

Working for Manx National Heritage, you can enjoy:

✔ A competitive salary that increases each 12 months until you reach the salary maximum.

✔ A relocation package of up to £6,500 to relocate you, your family and your things over to the Island

✔ Generous annual leave, 10 Bank Holidays and a set extra day off between Christmas/New Year

✔ Subject to meeting eligibility criteria, the Manx National Heritage offers two exclusive pension arrangements with the Isle of Man Government Unified Scheme 2011 or the Isle of Man Government Defined Contribution (DC) Arrangement.

✔ Access to the Learning, Education and Development training facility, which is exclusively for Manx National Heritage employees, to keep on top of your continuous professional development.

✔ Free access to the Isle of Man Government Staff Welfare Service which offers professional counselling, emotional support and sign-posting on a wide range of issues.

✔ Ability to apply for an unpaid career break after 3 years’ service.

✔ Access to a Cycle to Work scheme after your first year of employment.

Location: Hybrid (can be based from either our Head office, The Grange, Saunderton, Buckinghamshire or from our Northern Centre in Bielby, York)

About us

National charity Hearing Dogs for Deaf People, trains dogs to transform the lives of deaf people and provides hearing loss services – because nobody with hearing loss should feel alone.

About the role

Are you a visionary leader with a passion for using insight to create meaningful impact? Are you ready to shape the future of services for people with hearing loss?

Hearing Dogs for Deaf People is seeking a dynamic and strategic Head of Impact to lead on insight, evaluation, and innovation within our Service Design and Development team. You will play a vital role in ensuring that the voices of deaf people and those with hearing loss are heard, embedded, and acted upon throughout our services – helping us to deliver on our mission of connection, confidence, and companionship.

What you’ll be doing:

• Develop and lead our Insight, Impact and Evaluation strategy, showcasing the difference our services make
• Drive innovation and service improvement by identifying trends, conducting research, and proposing evidence-based change
• Lead user research initiatives, gathering and translating insights into action in collaboration with people with hearing loss, volunteers, and partners
• Create powerful data stories through visualisations, narratives, and case studies for a range of audiences
• Work closely with Service Design colleagues to shape business cases and proposals that align with strategic goals
• Partner with Fundraising to build evidence-based cases for support, demonstrating real-world impact
• Build and maintain robust data systems with IT, enabling effective insight capture and reporting
• Equip service delivery leaders with tools to continuously gather, evaluate, and embed insight into practice

About you

You are a curious, collaborative, and impact-driven individual with a track record of leading insight and innovation work in a similar setting. You bring a balance of strategic thinking and hands-on delivery, and you’re excited by the opportunity to make a difference.

Skills and experience:

• Proven expertise in impact measurement, user research, and data storytelling – translating insight into meaningful change
• Experienced in leading and embedding impact evaluation frameworks across organisations, transforming how success is defined, measured, and acted upon
• Strong leadership and stakeholder engagement skills – able to influence, collaborate, and drive cross-functional improvement
• Confident in managing innovation and change – identifying trends, embedding evidence-led decision-making, and coaching others to do the same

 Why join us?

At Hearing Dogs for Deaf People, your work has direct impact on the lives of those we support. You’ll join a warm, mission-led organisation where innovation is encouraged, and your voice matters. In this role, you’ll shape how we listen, learn, and grow.

How to apply

As part of the recruitment process, we are requesting:

• A comprehensive CV
• A supporting statement that addresses Knowledge, Skills, Strengths and Behaviours and tells us why you are particularly interested in the role. (Maximum of 2 sides of A4)

Closing date: 27 June 2025

SUMMARY

Position Title:  Operations Lead

Level: Level 4

Salary: £31, 320 - 36, 720 (FTE yearly)

Reports to: Director of Finance, HR and Operations

Location: Liberation centre Brixton,  London (New office in Brixton)/ Remote working within the UK with at least 2 days work from our office (Pro rata for part time)

Contract: Part time (32hrs/weekly),  fixed-term contract for 2 years, with potential for extension and role expansion.

Hours: TAA has flexible working hours, with some expected evenings and weekends due to the nature of the role. All extra hours are reimbursed as Time off in Lieu (TOIL).

Start date:  As soon as possible (potentially August)

Benefits:  TAA laptop and phone, (employee assistance and health cash package including staff supervision, counselling, dental, optical care and more.).

The Advocacy Academy is an activist youth movement. We serve as the political home for grassroots youth organising and the catalyst for collective action. The lives of the young people we work alongside have been directly shaped by living in an unjust world, and we exist to turn their anger into action. 

Young people are often the catalysts for major social change, from the Student Nonviolent Coordinating Committee at the heart of the Civil Rights Movement, to the Soweto Uprising mobilising young people to resist the apartheid regime's education policies, to the Sunrise Movement redrawing the electoral map across America, and more recently encampments and protests across the world protesting the genocide in Palestine. How successfully they achieve real and lasting change depends on whether they are organised and whether they have the right strategy and tactics to be effective. 

This is why we are looking for an Operations Lead capable of envisioning the full journey of a young person through their time with The Advocacy Academy from the first activation point to whenever they choose to end their journey with us. We want someone who is excited work with us in creating an environment that supports our mission and aspiration for our young people.

We want our young leaders to win and to build real power across the UK that ensures that the generations that follow aren’t just inheriting our mess, but our equipped and ready to fix it. That is why we are looking for someone passionate, a trusted partner, and the go-to person who will support us in all aspects of facility management. Working closely with the Operations and Community team, you will be responsible for the physical spaces and infrastructure within TAA. This includes overseeing the maintenance, security, and functionality of the Liberation Centre, equipment, and physical assets. Your focus is on the efficient operation of the physical environment.

Before you skim the job description, please remember you don’t have to tick all the boxes for each role to apply. Charity experience is not a requirement! We all experience a bit of imposter syndrome, including the staff here at The Advocacy Academy. Let’s name it for what it is - a manifestation of the oppression many of us face on a day to day. If this role pulls you and you believe you could make a difference, then apply anyway or reach out to us to discuss more!

AREAS OF RESPONSIBILITY

1. You will become a key member of the Finance, HR & Operations Team, including but not limited to:
   1. Supporting the Director of Finance, HR & Operations in maintaining and improving the relevant operational systems and processes.
   2. Supporting the Director of Finance, HR, and Operations in ensuring the delivery of our Liberation Centre strategy: working closely with the Community team to ensure the Centre provides a functional, welcoming, inclusive, and safe space environment for our staff, young people, and community.
   3. Building relationships with other departments, engaging with them to understand their needs, and communicating regular Operations updates.
2. You will ensure that your responsibilities run like well-oiled machines by being a conductor of the orchestra through becoming a key member of the Finance, HR and Operations team supporting the team to achieve their strategic objectives for the year:
   1. Provide Support for TAA’s facilities, including cost savings and ensuring a safe and conducive work environment for our staff, members, and community groups by:
      • Supporting the Director of Finance, HR, and Ops in ensuring the maintenance of our Liberation Centre, which includes: establishing protocols and processes for healthy work environments, supporting in making the space accessible and safe for all its user groups.
      • Supporting maintenance and safety checks are regularly carried out at the Liberation Centre, including security and fire systems, evacuation, and emergency drills.
      • Acting as the main point of contact with the council and centre manager and liaising on matters related to maintenance and repair.
      • Being the main point of contact for building contractors.
      • Supporting with identifying first aiders and marshals, acting as one of them, and ensuring that the first aid box is adequately stocked up at the Liberation Centre and that the fire extinguishers are within date.
      • Supporting the Director of Finance, HR, and Operations with the development of applicable risk assessment forms (e.g., general risk assessment for the Liberation Centre, fire risk assessment, COVID, remote work, employee wellbeing, incident report, etc.) and their completion as may be required.
      • Rolling out mandatory Health and Safety training courses and undergoing regular H&S training to keep your knowledge updated and informed of changes in regulations.
      • Ensuring the space is well-stocked, and holding our procurement practices 
      • Liaising with our cleaner and making sure that the relationship works well and that the cleaner is supported in their access of the space
      • Supporting the Community team in holding overall safety practices for the Liberation Centre 
   2. Provide Support on TAA IT infrastructure, to include but not limited to:
      • Act as the primary point of contact for our IT support provider, engaging with them to ensure they are managing troubleshooting and issue resolution well.
      • Support the Finance, HR and Ops Director with planning for future IT infrastructure needs, keeping scalability and cost-efficiency in mind.
      • Assist the Director Finance and Resources with monitoring IT and data protection compliance throughout the organisation, ensuring secure data storage, transfers, archiving and deletion.
      • Sourcing and Setting up laptops and phones for staff, and supporting staff in using tech as part of inductions.
      • Keep updated with changes in legislation that may need to be considered within The Advocacy Academy’s facilities and IT management.
      • Managing our trello project management tool.
      • Leading on tech repair via apple support or penelope for the staff team
   3. Provide HR support, to include but not limited to
      • Supporting the Head of People with DBS checks and the onboarding of new staff, ensuring they have the necessary information and equipment for their work.
      • Working with the Head of People to ensure that all our candidates have a great experience from the beginning to the end. 
      • Support with Office induction for new starters.
      • Supporting with planning social events.
      • Supporting on tech off  boarding for staff leaving
   4. Provide M & E Support, to include but not limited to
      • Coordinating and supporting the implementation of  monitoring, evaluation, and learning (MEAL) infrastructure across departments to track impact and efficiency.
      • Managing and optimising Airtable dashboards and databases to streamline data reporting and enable insights for decision-making.
   5. Provide Finance Support, to include but not limited to:
      • Be the main point of contact for our day to day Host finance administration. 
      • Supporting our team with generating sales invoices.
      • Monitoring and responding to our Operations and expenses and invoicing slack and email messages.
      • Processing invoices and expenses in a timely and accurate manner.
      • Supporting fundraising team with gift-aid reconciliation.
3. Share responsibilities for achieving our strategic objectives by upholding our vision, mission, strategy, ideology, and cultural values within your area and also across TAA, supporting on cross-departmental projects as needed:
   1. Embody our commitment to social and economic justice
   2. Role model upholding ideology, culture and value expectations across the organisation including but not limited to: leading by example across departments and during team days and role-modelling leadership, identifying new opportunities to the Director of Finance, HR and Ops and to the team and identifying risks to our integrity and authenticity in relation to ideology and culture
   3. Ensure that you work in tandem with and in support of other team members including but not limited to: encouraging collaborations across other departments with resources as needed
   4. Take responsibility for communicating your own wellbeing and needs and providing feedback on TAA wellbeing initiatives to your line manager, and contribute to living the TAA culture
   5. Take responsibility for pursuing your own development to build knowledge and skills to fulfil your role and areas of interest 
4. Governance and Compliance
   1. Work with the Finance, HR and Operations to prioritise and centre risk management in your portfolio: feeding into risk analysis and mitigation, identifying and escalating risks to the strategic objectives, taking the lead to mitigate risks early and thoroughly.
   2. Ensure understanding and compliance with TAA policies and practices and take the lead on their implementation within your portfolio

A BIT ABOUT YOU  

• You are passionate about, and committed to, creating a more fair, just and equal world. 
• You believe in the potential of young people to challenge the status quo and are dedicated to helping them become more powerful citizens.
• You’ve got a deep understanding of, and a personal relationship with, issues of social justice. From racism to the housing crisis to climate justice, you’ll be aware of how systemic injustice operates in our society, clued-up and well-informed on the big issues of our time, and committed to changing them.
• You’ll be comfortable managing a “to-do” list of competing priorities and balancing your workload to meet competing deadlines.
• You’re a sensitive and thoughtful relationship-builder who is interested in building a network of relationships to support the Advocacy Academy’s work. You’re a great listener, and remember people’s names, faces, and stories. 
• You’re a confident written and verbal communicator, who is comfortable with tailoring communication to reach a diverse range of audiences and stakeholders.
• You’re proactive, organised, and eager to learn, whether that’s chatting with potential funders, researching new opportunities or collaborating with teammates.

  IDEAL SKILLS & EXPERIENCE  

• Detail oriented 
• Strong written and verbal communication skills
• Experience working with different audiences or types of stakeholders 
• Project management and experience working collaboratively across teams both in person and online
• Excellent organisational skills with confidence managing multiple tasks at the same time/ balancing multiple priorities to meet deadlines
• Experience with our existing systems e.g., Microsoft Excel/ Google Sheets, Canva
• Confidence working in a fast-paced environment 

This is an outline of the responsibilities and duties of the Operations Lead role, it is not intended as an exhaustive list and may change from time to time to meet the changing needs of the Liberation Centre and our young people. Any changes will be made in consultation with the post holder.

HOW TO APPLY  

Candidates will be asked to provide a CV and a Cover Letter OR a supporting video application addressing the following questions (no more than 1000 words or 10 minutes for all questions).

• Tell us about a social justice issue that makes you angry and why it matters to you?
• Our Operations Leads entails working and building relationships with different stakeholders. Tell us about a time when you successfully cultivated a relationship with someone when working towards a shared goal - What did you do and what did you learn?
• Include anything else you would like us to know as we consider your candidacy for the Operations Lead role.

In addition, please also provide information on your notice period and your availability for interview. You may also attach any other content that would be relevant for us to have in order to showcase interest and experience. The content can come in any

form of media, including but not limited to - a mind map of ideas, a timeline or portfolio of your work, life or experiences; a recording; a Powerpoint or other form of presentation; a song, article, poem or other writing samples.

DATES  

• • Closing Date: The deadline for applications 27th June 2025 by 10am.

Please be aware that there will be two rounds of interviews (including an interview task) and we will be interviewing as we receive applications. The application date might be brought forward if we find the right person.

NOTHING ABOUT US WITHOUT US  

We aim to be representative of the community we are working with. We encourage applications from people of colour, those who identify as LGBTQIA, working class as well as disabled people, those living with mental health conditions, refugees and migrants. We welcome people from all identities who are made to feel marginalised.

We’re not just committed to being an equal opportunity employer, we actively celebrate diversity in all its forms. Let us know if we can do anything to make the application or interview process more accessible. If you are invited to interview, we will at that point ask you for any accessibility requirements or preferences.

As an employer we make all reasonable adjustments to support employees in their work if they are disabled or have a health condition. We support the Access to Work scheme which could provide you with financial support to get the help you need to do all tasks successfully. We are happy to facilitate Access to Work assessments and reclaims, and would actively welcome applicants who would need this in order to do the job.

All staff who work on our programme must have, prior to starting work, a returned satisfactory enhanced Disclosure and Barring Service (DBS) dated no earlier than 1st January 2021. The Advocacy Academy will assist the application for, and pay for the processing of, a new DBS for staff members where required. 

We welcome applications from people with convictions. Please disclose in your application if you have any convictions, cautions, reprimands or final warnings that are not “protected” (as defined by the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended in 2013)) . We consider each person on their own merits, taking into account all the circumstances.

Are you a values-driven finance leader who thrives on making a difference—not just in spreadsheets, but in people’s lives?

At Catalyst Support, we believe in doing finance differently. We're looking for a Head of Finance and Resources who is not only technically skilled but proactive, people-focused, and ready to roll up their sleeves. This is a hands-on role with strategic reach—perfect for someone who enjoys balancing high-level planning with real-time problem-solving.

This is more than just a finance role—it’s an opportunity to shape the future of a truly purpose-driven organisation. We’re looking for a confident and approachable leader who thrives on collaboration, brings clarity to complexity, and drives excellence within a growing finance and operations function.

Location: Woking / Hybrid (on-site presence ideally 3 times per week)

Salary: £53,000–£55,000 DOE per annum (pro rata if part-time)

Permanent | Full-time (35 hrs/week) – open to part time discussions

About Us

Catalyst Support, is a respected non-profit organisation in Surrey that’s been supporting people facing mental health challenges, substance use, and wellbeing needs for over 35 years. Operating with values at the heart of everything they do, Catalyst empowers communities through responsive, high-quality services and compassionate care.

About the Role

Reporting directly to the CEO, the Head of Finance and Resources plays a pivotal leadership role across the organisation. You’ll be responsible for strategic financial management, operational support functions, and leading a small finance and business support team. You’ll also sit on the Senior Leadership Team, contributing to organisational planning, compliance, and resource management.

Key responsibilities include:

· Overseeing budgeting, forecasting, and financial performance tracking

· Producing insightful analysis and reporting for leadership and trustees

· Managing bank reconciliations and monthly management accounts

· Ensuring compliance with statutory and regulatory frameworks (Charity Commission, HMRC, Companies House)

· Maintaining accountability for restricted funding streams and service-level finances

· Leading financial input into bids, tenders, and strategic planning

· Overseeing payroll, pensions, contracts, suppliers, and insurance

· Supporting office management, property, and operational infrastructure

Who We’re Looking For

We’re on the lookout for someone who is both technically confident and people-oriented—a leader who understands that finance is a partner in transformation, not just a function of compliance.

You will be:

· A qualified accountant (ICAEW, ACCA, or equivalent)

· Experienced in senior finance roles, ideally in the charity or non-profit sector

· Proficient in Xero and advanced Excel

· Approachable and collaborative, with the ability to influence and support teams across the organisation

· Hands-on when needed, with strong attention to detail and a proactive mindset

· Comfortable balancing strategic oversight with day-to-day management

· Committed to working in a mission-led, values-driven environment

You will thrive in this role if you:

· Bring clarity to complexity and confidence to decision-making

· Enjoy working alongside operational and service delivery teams

· Want to align your financial skills with meaningful social impact

· Are motivated by purpose and excited to help grow a community-based organisation

At The National Lottery Community Fund, we are driven by our strategy, ‘It starts with community’ and its four community-led missions, as well as our equity-based approach to tackling poverty, discrimination and disadvantage. 

This is an exciting opportunity to join the Fund as we expand the UK Portfolio to meet our ambitions in delivering the strategy. We're looking for two people to join the UK Portfolio Team as Heads of Funding, leading a team of just under 40.

The UK Portfolio supports the ambitions and potential of communities across the UK.We focus on scaling projects with a UK-wide benefit, through significant investments, which enable systems-level change for communities. Our funding is intended to complement the work of other country portfolios: England, Northern Ireland, Scotland and Wales.

As one of four Heads of Funding in UK Portfolio you will oversee all aspects of our work and ensure the team is resourced and able to deliver operationally. Heads of Funding are responsible for ensuring our programmes are designed and delivered to the scope, standard and deadlines required and will lead on specific strategic areas and relationships inside and outside the Fund. Heads of Funding are responsible for ensuring an understanding of the external policy, practice and funding context from across the UK is reflected in our delivery. You will provide leadership for the team, supporting the work of the Portfolio Managers.

We are currently evolving our UK Portfolio funding offers and  programmes in response to the strategy, developing a partnerships offer, and how we are more than a funder through our support to communities across the UK.

All Heads of will lead on a combination of strategic and operational priorities and the roles will involve a variety of responsibilities including:

• Overseeing up to £50m of grant commitments each year ensuring compliance with our operational and governance policies and requirements
• Lead one of the community-led missions in relation to the UK Portfolio’s funding offer
• Lead the strategic development and direction of a combination of our funding programmes and partnership approach
• Responsible for stakeholder management, both internally and externally
• Ensure learning and impact of our work is shared appropriately and informs our practice
• Lead engagement with our decision making Panels, Committees and Board
• Team leadership including culture, resource planning and team development
• Fund wide leadership either relating to one of the missions or as part of cross Fund priorities

You will need to work closely with the other Heads of Funding and each day will be a blend of operational and strategic work, stakeholder engagement, team leadership with lots of opportunities to collaborate with others across the Fund.

We are looking for ambitious, creative and passionate people with experience of the funding environment and brokering partnerships. Excellent leadership and collaboration skills will be essential in building relationships at all levels, from senior management to external stakeholders and funding colleagues across the Fund. You’ll have a keen understanding of the nuances of working within a public body, and a deep commitment to ensuring we are delivering impact through our current funding portfolio whilst also looking to the future and developing new funding initiatives and ways of working to meet our 2030 vision.

If you’re ready to take on a leadership role in an important organisation and have a genuine passion for supporting communities, this is the role for you.

You’ll be joining a dynamic and welcoming geographically dispersed team, working with hugely important and fascinating projects that are responding to and addressing a wide range of topics across the Fund’s four community-led missions.

Due to our dispersed nature as a team, it is expected that there will be occasional travel in order to connect with colleagues, stakeholders and projects. This is likely to be one to two occasions per month.

Interview Dates: 22 and 24 July

Location: We have a hybrid approach to working, work pattern and location will be agreed with the successful candidate. The role can be based at any of our UK offices, these are Belfast, Birmingham, Cardiff, Exeter, Glasgow, Leeds, London, Manchester, Newcastle and Newtown.

Please note that only one of these roles could be based in London.

Any questions about the recruitment process or if you’re interested in learning more about the role, we’ll be hosting an online briefing webinar on Monday 16 June at 10am. To reserve a spot, please contact recruitment (the email address can be found on the advert on our website) 

On application, please align your supporting statement to the criteria below

Essential criteria

• Experience and understanding of grant making and the funding environment, including partnership working
• Proven ability to translate strategy to operational development, including problem solving, organisational and decision-making skills and ability to manage a complex workload
• Strong interpersonal skills, and resilience, with an ability to build relationships and work with a range of people inside and outside of the Fund, including working with Boards and Committees
• Experience of building high performing teams and leading change, as a leader and/or as a team player - creating the culture and structures in which people can thrive at work
• Excellent written and verbal communications skills, able to analyse and review complex ideas and information and tailor clear messaging to a range of audiences
• Commitment to equity, diversity and inclusion and experience of applying this throughout all aspects of work

 Desirable criteria

• A passion for, experience in and an understanding of one or more of our community led missions and our commitment to equity
• Policy expertise in one or more of our ‘more than a funder’ priorities: partnerships; participation, convening, influencing, supporting grant holders, learning.

Equity, Diversity and Inclusion  

Communities in the UK come in all shapes and sizes. National Lottery funding is for everyone – therefore, we are committed to equity, diversity and inclusion and we work hard to ensure our funding reaches where it is needed.  

We also believe our people should represent the communities, organisations and individuals we work with. That’s why The National Lottery Community Fund is committed to being an inclusive employer and a great place to work. We recognise and celebrate the fact that our people come from diverse backgrounds. We positively welcome applications from people from ethnic minority backgrounds, people with disabilities or longstanding health conditions, people who are LGBTQ+, and people from different socio-economic and educational backgrounds, as well as people of all ages. 

As a Disability Confident Employer, we take a proactive approach in making reasonable adjustments, if needed, throughout the recruitment process and during employment. (This can be related to a physical and mental health condition.) 

The HR Operations Lead plays a crucial role in supporting the employee lifecycle and employee experience here at Battersea, developing and aligning HR practices with Battersea’s strategic objectives. The role ensures the efficient and customer focused functioning of the department’s daily operations, with oversight of the resourcing team and leading on policy review and development, the continuous improvement of people processes, HR compliance, and budgeting and contract management. It will also lead the development, coordination and delivery of key projects which enable the delivery of our People Strategy.

What we can offer you:
In return for your commitment to our cause and to recognise the value of our employees, Battersea offers a range of benefits to support the wellbeing of our employees. These include:

• 28 days of annual leave (plus 8 days paid public holidays) per year
• Discounted gym memberships and cycle to work schemes
• Employee Assistance Programme and access to Wellbeing Resources
• Generous pension contributions – up to 10% employer contribution
• Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year
• Annual interest-free season ticket loans

We are also committed to providing learning and development to our employees. During your time with us, we provide support for your professional and career development, including access to digital and in-person training programmes, leadership and management training, mentoring and much more.

Our hybrid working model:
We operate a 50% onsite hybrid working model, with our office-based staff splitting their time between site based and home working. This enables our office-based staff to balance the benefits of home working with onsite collaboration and maintaining a connection to our cause.

Diversity and inclusion:
We are committed to providing a welcoming and inclusive experience for all staff, volunteers and trustees and those hoping to join us. We operate an anonymised shortlisting process and actively seek to ensure our process is fair and equitable for all.

We understand the value of diverse voices, perspectives, and experiences to help us deliver even more for our dogs and cats, and we welcome applicants from all sections of the community.

As a Disability Confident Committed Employer we will ask about any adjustments you may need at application and/or interview stage, and if you are offered a role with us, we’ll talk to you about any workplace adjustments you may need to help you perform at your best.

More about us:
At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love, expert care and get to know their characters and quirks so we can find them a new home that’s just right for them. Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.

Closing date: 22nd June 2025
Interview date(s): W/c 30th June 2025

All applications must be submitted before the closing date advertised. We reserve the right to close the vacancy early if a high volume of applications is received.

Location: London Bridge SE1 (40% home-based also possible)

Terms: Full time

Salary: £30,718

About MediCinema

MediCinema is a unique national, UK registered charity that improves the wellbeing and enriches the quality of life of NHS patients, their families and carers through the power of the shared cinema experience and the magic of film. We achieve this by building and running cinemas in hospitals and places of care equipped with space for beds, wheelchairs and medical equipment, and providing free films and activities for patients of all ages. Our services help to improve emotional, mental and physical health, reducing isolation, anxiety and stress, and increasing patient resilience to help them cope with what they’re going through.

The Role

We are looking for an Operations and Finance Coordinator to join our small but growing central office team. The post-holder will work closely with the Operations Manager, Head of Finance and Head of Impact & Service Delivery to play a vital role in ensuring the smooth-running of the charity, our impact and our service delivery.

This position would suit someone who is passionate, organised, and has an interest in film, healthcare and helping to improve people’s wellbeing.

Main Tasks and Responsibilities

Service Support

• Support the Operations Manager with managing film delivery to all our sites, including monitoring of KDMs and DCPs
• Support cinema sites by ensuring all our in-hospital marketing materials are up-to date and accurate, including:
  • Create monthly posters for all sites, and other ad-hoc posters
  • Create info cards about upcoming films
  • Update the film information on our Showtimes page of our website
  • Updating digital entrance screens
  • Ordering physical posters and standees from film distributors
  • Support on developing any new initiatives to promote our services in hospitals
• Deputising for the Operations Manager when required, including occasionally covering out-of-hours emergencies

Impact and Evaluation

• Support with the management and upkeep of our Impact data management system Smartsheets to ensure it is accurate and as up-to-date as possible. Specific tasks to include, but not limited to:
  • Check for data errors each morning and follow up accordingly to resolve any issues
  • Uploading Serennu Children’s Centre data
  • Uploading new nurse and volunteer data
  • Inputting film list and BBFC info up-to-date each month
  • Migrating other data as and when required
• Support with the collection, inputting, organising and analysis of service delivery questionnaires, Thank You feedback cards and other service evaluation and research projects
• Support the Head of Impact and Service Design with the collection and management of case studies

Event/Screening support, including Disney Partnership

• Support the co-ordination and management of special screenings, events and Disney MTM projects. Including planning, managing orders/deliveries, attending events and assisting with consent form collection
• Support with post-event tasks, such as accurate organisation and storage of photography/media, collecting and collating relevant feedback, and follow-up emails

• Operate projection equipment and run screenings (training will be provided), in case of emergencies, holiday cover, special events and supporter/fundraiser visits
• Brainstorming with the team about any potential future ‘Beyond the Big Screen’ and Disney ‘Moment that Matter’ ideas and initiatives

Finance support

• Checking, processing and preparing payment of nurses’ invoices
• Checking and processing all other supplier invoices
• Support Head of Finance with income recording and analysis
• Preparation of monthly credit card and other expenditure analysis
• Banking of cheques/cash
• Inputting of data into accounting system (currently Quickbooks)

Administration and other duties

• Ensure patient data, and any other relevant data, is captured accurately on Donorfy/CRM system
• Communicate effectively with all team members and provide relevant and required information in a timely fashion
• Undertake other duties as reasonably required by the Operations Manager, Head of Finance, Head of Impact and Service Design

MediCinema is a small team and staff members are expected to support each other and share cross-organisational work in addition to fulfilling individual responsibilities.

The Person

MediCinema is seeking a highly organised, enthusiastic individual who can demonstrate the following skills and qualities:

• Excellent communication and interpersonal skills, a professional manner and the ability to communicate effectively with a variety of colleagues
• Excellent organisation and administration skills likely gained over at least 12 months working
• A meticulous attention to detail
• Ability to prioritise efficiently, working within time constraints and judging organisational priorities
• Excellent IT skills (including Microsoft Outlook, Excel and PowerPoint)
• Working knowledge of data management systems and CRM databases, and affinity with data analysis
• Some experience with financial administration such as processing invoices etc
• A pro-active ‘can-do’ approach and the ability to work effectively in a small team
• The ability to carry out duties with good humour and tact, maintaining confidentiality where appropriate
• The ability to use initiative and contribute new ideas
• A commitment to and affinity with MediCinema’s core mission
• An interest in film