About The Role

Permanent
Hours: 35hrs p/w
Days: Monday - Friday
Location: East Kent and Medway
 

As the Area Manager for the East Kent and Medway Area, you will be responsible for managing a team of practitioners providing services across a number of primary and secondary schools, working with Senior Leaders to manage the contracts ensuring services are delivered safely and to a high standard.

A key part of this role will be to take forward the growth plan for the area, developing services with schools and Multi-Academy Trusts within the county. You will be working with the Business Development Manager, Regional Director and external funders to develop and secure contracts. Undertaking marketing and developing partnerships with these stakeholders will be critical to the success of this. 

The role will also entail an understanding the local demographics, working closely with statutory organisations including CAMHS and the MHSTs as well as other voluntary agencies to work in an integrated way for children and young people  to support their mental health and wellbeing.

You will bring passion, strong organisational skills and a flair for networking to the role during this exciting period of growth and opportunity for the organisation.
 

What will I be responsible for in my new role?
 
You will:

• ensure high quality clinical practice and delivery of a full and effective service in all Place2Be schools  provide Safeguarding and Child Protection training for staff and volunteers
• establish and maintain positive and active relationships with head teachers and governing bodies in partner schools
• undertake regular line management responsibilities of team members, reviewing on an ongoing basis delivery components in line with agreed outputs and KPIs
• analyse and use service data from your team and schools to inform and improve your team’s performance
• support people development; nurture skills and talent across your team to enable people to grow and develop

About You

The successful candidate will have

• experience of managing medium/large teams which may be multidisciplinary in nature to deliver locality/service objectives
• knowledge of relevant national policies, best practices, quality frameworks and local approaches to implementation within the specific area of mental health support for children and young people
• experience managing and leading health / social care / education services in either the statutory or voluntary sector
• the ability to influence people at all levels, in a clear, persuasive and tactful way
• strong multi-tasking skills, be flexible and show an ability to manage conflicting priorities
   

Interview Dates: 14th October 2021 ZOOM Video Interview 

In return we offer you a range of fantastic benefits including:

• Enhanced Annual Leave entitlement
• Robust Learning and Development Programme
• Contributory Pension Scheme
• Life Assurance, 4x Annual Salary
• Employee Assistance Programme
• Mobile Phone Discounts (EE Network)
• Cycle purchase and season ticket loan schemes
• Extended Maternity/Paternity Pay

If you share our core values of perseverance, integrity, compassion and creativity and have the counselling skills and patience to support some of the UK’s most vulnerable young people and families, we would love you to join us. It’s sensitive and demanding work – but hugely rewarding and fulfilling - you will be helping to give young people a brighter future.
 
To apply or to view/download the full Job Description and Person Specification, please visit our website for further details.

Families Need Fathers is a registered UK charity working to promote collaborative post-separation parenting. The Operations and Marketing Officer offers a great opportunity to make a difference and improve outcomes for children and their parents. We offer a range of support services as well as campaigning and lobbying activities to improve family support services and legislation. Being a small organisation, doing a huge job, means that the postholder will be able to be involved in a wide range of projects and to use and develop their experience in a breadth of ways that are less likely to be available in larger organisations. The role is offered on a 12 month contract, with a view to extending it or making it permanent depeding on how the role evolves and availability of funds. The role is offered full-time or part-time based at our office and working from home. We will consider job-share options for part-time workers.

We want to hear from all interested candidates, and to be considered for the position we strongly recommend submitting a detailed covering letter along with your CV, outlining why you're right for the role.

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Job Title:  Head of Operations

Hours:  Full time (37.5 hours per week)

Salary:  £45-50k depending on experience

Location:  Home-based (office available in Southampton)

We are working in partnership with Sailors’ Society to appoint a Head of Operations.  Sailors’ Society is one of the larger and most comprehensive seafarers’ support charities in the world, offering a personal lifeline to seafarers on board ship and in port. The charity also works with families and seafaring communities around the world providing education and healthcare support.

The charity has just launched an exciting new strategy and needs an experienced operations professional to support the CEO and senior leadership team to implement the new vision, mission and objectives. 

To be a success in this role you will be able to demonstrate the following:

• Experienced strategic leader with a project delivery background
• significant operations and commercial experience
• experience of building effective relationships, both internally and externally
• excellent budget management skills
• experience and confidence in managing multiple projects simultaneously
• excellent verbal and written communication skills

You will be joining a busy team bringing experience and enthusiasm, you’ll be highly motivated, creative and have a positive can-do attitude.  You’ll be empathetic, approachable and have the ability to help guide an organisation through a period of change.

For more information, please contact Adam Stacey, Executive Director, Charisma Charity Recruitment.

Applications should be submitted through the Charisma website and include your CV and supporting statement.

We welcome and encourage applications from people of all backgrounds. We do not discriminate on the basis of disability, race, colour, ethnicity, gender, religion, sexual orientation, age, veteran status or other category protected by law. 

Closing date: 12 October

Interviews: Rolling
However, due to the nature of the role we are reviewing applications as they come in, so please apply as soon as possible as the role may be closed early if a suitable candidate is found.

Harris Hill are working in partnership with a national personal safety campaigning and educational charity to recruit a Head of Operations. We are looking for an ambitious, dynamic leader to lead this team and ensure that its work has maximum impact and is embedded into the core output of the charity. This is a fantastic opportunity for someone with strong operational experience, looking to develop into a leadership role, contributing to the strategic direction of a national service. Working as leader in the field you will need to be able to think on your feet and work in a fast paced, ever-changing environment.
Our operational services include the national stalking helpline and advocacy service which offers support and advice to thousands of victims of stalking every year. Caseworkers advocate on victims' behalf with police, social services and other statutory or victim support agencies. We also run London Stalking Support, a specific service to provide advice and advocacy for victims in London, including the development of a trauma-led approach to advocacy. We are also a key partner in the London Stalking Threat Assessment Centre, a proof-of-concept intervention programme for stalking perpetrators, in an interdisciplinary setting involving partners from the health and criminal justice services. We have responsibility for both project management and advocacy.

Key responsibilities
To work closely with the CEO to ensure robust management of operational activity across the Trust, with specific focus on the National Stalking Helpline, advocacy service, Stalking Threat Assessment Centre, and London Stalking Support Service.
To support the CEO in external representation of the organisation.
To ensure the safe and effective delivery and development of the Trust's provision for victims of stalking.
To promote the work of the Trust including the National Stalking Helpline and advocacy services, strengthening our voice as an authority on stalking and personal safety - both at work and in everyday life.
To be a key part of the Trust's leadership team.
Work with the commercial and finance teams to support the design and development of funding bids and any reports to funders on activities delivered.
Support in the delivery and development of stalking training and consultancy packages, including briefings to other services.
Identify opportunities for new partnerships, services, and influencing opportunities that will strengthen the Trust's voice and expand its reach.
Identify and address skills gaps or development needs of staff, particularly in respect of new product development

Person specification
Representing an organisation to senior external stakeholders, including government and the media
Providing briefings to senior leaders
Experience of delivering training courses and/or presenting material at conferences
Managing services to people in challenging circumstances
Crisis and change management, maintaining high quality of delivery of new and existing services in changing environments
Contributing to successful funding proposals or bids and reporting back to funders
Line management including setting targets and appraising individuals' performance
Experience in senior management positions, operating at a strategic level and contributing to strategy development and delivery

Closing date: Monday 27th September, 2021

Title: Head of Operations
Salary: £53,751 - £62,001 per annum + London Allowance (if applicable)
Hours/Contract: 35 hours
Contract Type: Permanent
Region: London
Closing date: 26th September 2021
Interview dates: TBC

Everyone will be affected by dying, death and bereavement and deserves the best possible experience, reflecting what's most important to them. Marie Curie will lead in end of life experience to make this happen.
We have recognised that to be truly one team around the patient and their family, we need to transform the way we work to be place-based. By prioritising collaborative working between those who provide services and the people who use them, we will enable people to exercise choice and exert greater control over the types of support they need for better personal health and wellbeing outcomes, by engaging services with the flexibility and scope for innovation.
As Head of Operations, you will work as part of a newly created leadership team at Marie Curie.
Reporting to the Associate Director, Strategic Partnerships & Services, and working alongside the Medical Director & Head of Quality & Clinical Practice you will be accountable for the development, management and delivery of integrated services utilising your strong management skills to lead and empower diverse range, multi-professional clinical and non-clinical teams across London.
This is an exciting opportunity to be part of a team focused on improving outcomes for people at end of life, integrating our patient-facing services, developing partnerships with other organisations, and building our approach to community engagement and development so that citizens are at the heart of planning and delivery of services.
Utilising your extensive experience in Health and Social Care you will be a dynamic leader responsible for ensuring that all services in London deliver safe, effective, person-centred care and that a robust governance framework is in place to optimise standards, manage risk and demonstrate excellence in end-of-life care.
What we are looking for:
- Excellent interpersonal skills will enable you to forge and nurture successful working relationships with a wide variety of stakeholders, and to ensure that Marie Curie is an established and respected partner in the provision of End of Life services.
- A confident communicator and negotiator, you will be accountable for the contract management and service reporting of both commissioned and non-commissioned services, ensuring that they achieve optimum performance at all times.
- Creativity and vision are key to the role and you will constantly be seeking opportunities to enhance the Marie Curie brand.
TO APPLY
Please attach a cover letter/supporting statement describing how you meet the criteria, providing an example/s of how you have demonstrated this in your work.
As part of the interview process, shortlisted candidates may be required to prepare and deliver a presentation.
For an informal discussion about the role please contact Debbie Ripley on 07912785085.
What's in it for you:
· Continued access to NHS Pension Scheme (subject to eligibility)
· Marie Curie Group Personal Pension Scheme
· Season ticket loan
· Loan schemes for bikes; computers and satellite navigation systems
· Continuous development
· Industry leading training programmes
· Employee Assistance Programme
· Flexible Working
Please click here to view the full job description.
Marie Curie is committed to its values, which underpin our work. We take stringent steps to ensure that the people who join our organisation through employment or volunteering, are suitable for their roles and are committed to safeguarding all our people from harm. This includes our staff, volunteers and all those who use or come into contact with our services. We are dedicated to creating not just a safe place to work but also a supportive and rewarding one.
We are committed to a world where everyone can thrive and fulfil their potential. We are devoted to the social justice imperatives and organisational benefits of full diversity, inclusion and equity in the workplace, and are a Stonewall champion. We actively encourage and welcome applications from candidates of diverse cultures, perspectives and lived experiences.
This role will be subject to receiving a satisfactory enhanced criminal record check.
We reserve the right to close this vacancy early. Agencies need not apply.

Why we  exist

ThinkForward exists to empower young people to create better and brighter futures. We want them to be able to identify, realise and shape their aspirations and be ready to make a successful transition into work. Young people experiencing barriers such as challenging relationships, living in low-income households, or growing up in areas with a lack of access to opportunities can be confronted with hurdles. Without the right support these can lead to high risks of unemployment and long-term effects on their career and life chances. 

There are more than 800,000 16-24-yearolds in the UK who aren’t at school or college, or don’t have a job or training place. Our ambition is to prevent young people becoming one of these statistics. In 2021 we will be supporting more than 1000 young people.

What we do

FutureMe is a breakthrough coaching programme that ensures young people who are disengaged from or underperforming at school receive support to transition into sustained employment. Young people are identified for the programme aged 13 based on risk factors known to increase their chances of future unemployment. They are offered one-to-one support from a progression coach who builds a trusted and long-term relationship over five years, helping them to overcome challenges in and out of school and linking them to ready for work activities provided by a community of businesses. By the end of the programme young people develop the aspirations, skills and mindsets needed to thrive and sustain employment.

Overview and purpose of the role

The Head of Finance & Operations is a key figure, responsible for supporting the Executive Team as they shape strategy. They will play a leading role in ensuring financial sustainability, compliance, and accurate reporting as well as day to day oversight of risk management protocols. Alongside this, the role leads the provision of effective and efficient operations services to the organization.

The role includes:

Contributing to ThinkForward’s future as a member of the management team

•Responsibility for budgeting, financial planning and forecasting as well as ensuring ThinkForward is compliant with relevant laws and regulations

•Developing technical financial operating models to underpin new funding bids and
strategic growth

•Improving and supporting the development of financial capability across the organization

•Oversight of the management of operational risk across the organization

•Ensuring staff have the resources they need to fulfil their roles, including responsibility for Facilities and IT management

Interested candidates should read the job information pack attached to this advert. To apply please submit your CV and a cover via charityjobs.Your cover letter should outline your suitability for the role as described in the person specification. 

Part-time hours: 30 per week

Application deadline: 03/10/2021

Expected start date: 15/11/2021

Job Types: Part-time, Permanent

Salary: £42,683.00-£49,366.00 per year pro rata

Harris Hill is recruiting for a Head of Finance and Operations for this international care charity based in Kent.

* Location: Kent, Free Parking on site
* Hours: Full Time - Monday to Friday (37.5hours per week)
* Responsible to: CEO. Part of the Senior Management Team
* Line Manager for: Finance and Admin Team (currently includes part-time Accounts Manager, part-time Accounts Assistant and full-time Administrator)
* Salary: c £45,000pa
* Apply immedaitely, do not wait until the closing date.

Job purpose:

* To deliver high quality financial and business management to support the charity and subsidiary Trading Company.
* To advise the CEO and Board of Trustees on all financial aspects of the charity.
* To oversee the accounting and payroll functions.
* To be a member of the Senior Management Team and contribute to the charity's strategic direction and development
* To provide effective management to ensure that a wide range of operational aspects of the charity run efficiently.
* To oversee and lead on all data operations, processes and maintenance, ensuring information is accurate and timely.

Qualifications:

* Qualified Accountant ideally, OR Extensive financial skills within a charity setting

Key responsibilities:
Finance

* Oversee day to day financial processes and develop smarter ways of working where appropriate
* Support finance team and advise on any queries they may have
* Check that financial information is accurate and ensure the production of insightful management accounts and cash flow forecasts for both the charity and trading company
* Prepare annual budgets, financial forecasts and year end accounts for annual audit
* Ensure compliance with all legal requirements, financial processes and controls
* Oversee the payroll function
* Be the lead point of contact with HRMC, taking responsibility for compliance with all taxation and national insurance issues
* Ensure that the gift aid system is properly administered and that gift aid claims are made in a timely manner
* Ensure completion of gift aid claims and deal with any issues that may arise
* Ensure that the charity and trading company are compliant with statutory and regulatory requirements particularly in relation to record keeping and confidentiality

Facilities

* To liaise with the Head of Retail and the CEO to oversee facilities management, ensuring effective running and maintenance of all the charity's properties (retail, warehouse and offices)
* Ensure facilities are maintained to safe, clean and secure standards
* Identify and action solutions to facility issues
* Project manage building improvement tasks and activities
* Organise and deal with leases, waste contracts, utilities, etc
* Oversee the management of expenditure items including utilities, insurance, waste management, consumables etc. and make savings wherever possible

Policies and Regulations

* To ensure regulatory compliance across the organisation, including:
* Identify regulatory needs and improvements in data protection, security, Health and Safety and Fire Safety
* Develop and implement new systems, processes and policies as required
* Update and review charity policies to maintain high standards

IT & Database

* Support the team on any IT related issues
* Oversee the charity and retail IT systems and be the main internal point of liaison with the external Contractors (currently does not cover the retail operation)
* Develop new systems, processes or procedures to enhance current systems
* Oversee the database ensuring it is being used to its full potential by members of staff, organise training when necessary and make sure data is being entered correctly.

Human Resources

* Liaise with Heads of Departments and managers across the organisation to ensure personnel records are accurate and up to date and recruitment and orientation programmes are in place for both paid staff and volunteers

Our client, a Violence Against Girls and Women and domestic abuse charity, has an exciting opportunity available for a Head of Operations/Programmes position. It is essential that you have a background working on domestic abuse/violence against women and girls related programmes and/or operations. This is a permanent position based in London with hybrid working options and is also an opportunity to work very closely with a CEO on helping to run a charity.

Key responsibilities for the Head of Operations/Programmes (Domestic Abuse/Violence Against):

* Ensure robust delivery and strategic development of operational services
* Provide strategic leadership, safeguarding and oversight to all areas of programme delivery
* Be a key part of the organisation's leadership team in delivering the vision
* Lead on design and development of bids and projects which reflect new ideas and innovation
* Ensuring robust delivery of projects and reporting to funders
* Being accountable for risk management across the operations department
* Proactively develop external relationships to enable effective strategic collaborative partnerships
* Support managers in dealing with complicated or sensitive enquiries
* Deputising for the Chief Executive as required
* Lead a team of staff and volunteers

It is essential that you have a background working on domestic abuse/violence against girls related programmes and/or operations. You will also need to be confident in your ability to lead a organisation in service/operations delivery both on a handson basis and strategic level. Naturally you will be used to developing external relationships and partnerships while being the face of an organisation. Significant experience offering strategic direction to front line VAWG services, including directing multiple complex projects/programmes delivery. Demonstrable ability to synthesise large amounts of complex information into accurate, persuasive arguments. Ability to inspire a team to strive to meet challenging goals. Significant experience in senior management positions, operating at a strategic level driving strategy development and delivery.

If this exciting new opportunity sounds like you, then please do get in touch! To apply for this Head of Operations/Programmes (Domestic Abuse/Violence Against vacancy, please email your CV to our Office & Specialist Support Team quoting the reference number J75530 . All applicants must be eligible to work in the UK.

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.

Permanent Contract
Head of Operations – Get The Gen (Enterprise Directorate)
Job ref: V342
Start date: ASAP
Hours/Days per week: 35 hours per week (full time)
Salary: £50,000 per annum
Location: Homebased – Post Covid-19 Travel to London & Edinburgh will be required
Closing date: 5pm on Monday 4th October 2021
Interview date and location: Week Commencing – 11th October 2021

Overview

Volunteering Matters use the unique power of volunteering to bring people together and build stronger, more resilient communities across the UK.

We bring people together to resolve some of society’s most complex issues. From social isolation and loneliness; improving health and wellbeing; building skills, confidence and opportunity and ensuring young people can become change makers in their community, the impact that we make is great.

And we won’t stop until everyone in the UK has the opportunity to thrive.

People-led and impact driven, we’re a national charity that is deeply embedded in local areas across the UK. We operate in five regions: London and the South East; Wales and the West of England; East of England; the Midlands and North West England; and Scotland and North East England.

We also have an Employee Volunteering Team with over 25 years’ experience, acting as a broker to provide tailor-made solutions to employers.

This is an exciting time to be joining the team. We’re changing the way we work to meet new ambitions and make sure our impact continues to grow alongside our business. This includes our investment in our newly formed Enterprise Directorate under which this exciting opportunity sits.

Get The Gen (GTG)

GTG is a training and consultancy Social Enterprise created to help businesses with issues around recruitment, retention and development of a multi-generational workforce starting from young people up. GTG use evidence-based insights to deliver immersive, interactive, and fast paced workshops online and in person that create lasting individual and group change. We are trusted by over 60 leading UK and Global businesses including; The Natwest Group, The Law Society of Scotland, KPMG, Brodies, Burness Paull, Skills Development Scotland and Aegon amongst others.

Role Purpose

The Head of Operations for GTG is a leadership role which sits as part of the wider Enterprise Directorate team and reports to the Director of Enterprise. They will play a critical role in supporting our continued growth for GTG having full responsibility for the day to day operational running of the Social Enterprise.
Although part of a wider parent charity ‘family of brands’ at Volunteering Matters, GTG is very much an established and stand-alone business, so we are looking for someone with an entrepreneurial spirit that thinks commercially about how we can continue to grow our existing portfolio of products and services. We are looking for a self-starter, someone who can drive and lead on business development, whilst having the ability to organise and motivate our existing team to delivery our high end service to our business and corporate clients. This is an exciting opportunity to lead a growing and ambitious team.

Qualifications

Relevant experience and values alignment is more important for this role than specific qualifications

Other

Internet access to enable remote working is a requirement. IT equipment and infrastructure will be supplied. Post Covid-19 and in accordance with any social distancing guidelines there may be an expectation to travel across Scotland and England to engage with colleagues, volunteers and beneficiaries.

Volunteering Matters Values & Ways of Working

In all that we do, Volunteering Matters embrace a philosophy of ‘Freedom within a Framework’ and are guided by our values:

We are Empowering
We are Inclusive
We are Compassionate
We are Positive
We are Straightforward

Diversity & Inclusion

Volunteering Matters welcome all applicants and are keen to ensure their team to reflect the diversity of the UK and the communities they serve. They would like to encourage applications from disabled, LGBT and Black, Asian and Minority Ethnic backgrounds.

Disability Confident & Reasonable Adjustments:

We guarantee to interview anyone with a disability whose application meets the minimum criteria for the role. Please provide evidence in your application, which demonstrates that you meet the level of competence required in the “Experience/Skills and attributes” section of this job description. To be considered for a guaranteed interview or to discuss any reasonable adjustments during the process, please state this in your application.

GDPR Statement

If you apply for a role with us, we will retain your contact details including your name, address, email address and phone number to help us manage your application for up to 6 months. We will not use your personal data for any other purpose or share it with any third party. You can contact us at any point to update your personal information or ask us to delete it from our records.

To apply please visit our website. 

Operations Manager

The Operations Manager will be responsible for ensuring we use all the resources God has given us as effectively as possible as the staff team, volunteers, and congregation work together to implement our vision.

Vision

We are a community of Christians meeting regularly to worship God, to grow in God’s love and to share the good news of Jesus Christ with our neighbours.  We are an open, diverse and inclusive community.  In sharing his love, we try to meet some of the needs of the many different people living together in this place and to build community here.

Values

• to be faithful to our Christian heritage and calling and open to new thinking, ideas and other viewpoints
• to try to say ‘yes’
• to be respectful, welcoming and generous to each other and to our visitors
• to speak well of each other
• to be problem solving, collaborative and supportive of each other to get the best results for everyone
• to be empowering of one another to help all members of the congregation to participate as they are able and feel called

Our parish

Prior to lockdown, St George’s was a medium-sized congregation with a heart for mission and a programme of educational, cultural and social action activities.  As we recover from the pandemic we are seeking to re-build our life including now a substantial food programme which emerged during lockdown and which now runs as a food co-operative.   We are blessed with good resources especially of buildings and a willing congregation.

Employer

The Operations Manager will be employed by the Parochial Church Council (PCC).  The line manager is the Rector Canon Jonathan Sedgwick. 

Salary

£32,000 per annum.  A full-time post of 35 hours a week excluding lunch breaks with 28 days annual leave plus bank holidays.  It is possible to offer the role at a pro rata .8 of this as with the previous postholder.  The working pattern can be flexible with scope to fit work around family and other commitments and include some home working. 

We want to hear from all interested candidates, and to be considered for the position we strongly recommend submitting a detailed covering letter along with your CV, outlining why you're right for the role.

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The CAS/SISS Operations Manager helps people with sight loss to live the life they choose by leading and managing a cross functional operations team of staff and volunteers working with adults, children and young people and their families to provide the consistent delivery of person-centred services in accordance with their needs. 

This role is 9am to 5pm, Monday to Friday, 35 hours per week, with 26 days paid holiday (excluding bank holidays) a year. 

We recognise that the world looks a little bit different since the pandemic. Therefore, we’re committed to enabling our staff to work where best suits the needs of the individual, their team and the organisation. For this role, there may be opportunities to work from home as well as the office. We want our staff to flourish and work in environments which maximises their potential and best serves our stakeholders.

Diversity 
Guide Dogs welcomes applications from all sections of the community and actively encourages diversity to maximise achievements, creativity and good practice. We positively welcome and seek to ensure we achieve diversity in our workforce and that all job applicants and employees receive equal and fair treatment, regardless of age, race, gender, religion, sexual orientation, disability or nationality. We encourage applications from people with disabilities as they are currently under-represented in the organisation and guarantee an invitation to interview for all applicants with disabilities who demonstrate, within their application form, sufficient evidence to meet the essential criteria for the job.

Safeguarding 
Guide Dogs is committed to safeguarding and promoting the welfare of all children, young people and adults at risk of harm with whom we work. We expect all our employees and volunteers to fully share this commitment.

Candidate requirements

To be able to fulfil this role, the skills and experience we are looking for in a potential candidate include;

Essential

• Certified Management qualification such as ILM or equivalent relevant work experience in a management, supervisory or volunteer management role. 

• Demonstrable experience of working in a professional management, supervisory or teaching / training role related to vulnerable people.

• Able to demonstrate experience of managing a complex operations environment where exceptional, customer-focused service delivery is achieved. 

• Knowledge and experience of ensuring safeguarding compliance within a team. 

• Knowledge of current legislation, policy and research relating to people with sight loss and/or disability. Up to date with current policies, practice and thinking in the Education and/or Health and Social Care sector.   

Desirable 

• Project Management qualification (Prince-2 or equivalent)

• Professional qualification in a related field (e.g. CQSW/DipSW, post graduate, Dip/Cert, BEd/PGCE/QTS, Habilitation/Rehab/GDT/GDMS.)

• Experience of Rehabilitation practice / Habilitation Quality Standards / working dog practice as applicable (SISS role)

• Experience of professional supervision of staff working with children with complex needs.  (SISS role)

• Experience of working with dogs (CAS role)

For the complete list of essential and desirable criteria necessary to be successful in this role please see the Person Specification within the Job Description below. The candidate pack contains more information about this role & the recruitment process at Guide Dogs.

We offer a generous pension scheme, life assurance and enhanced pay for parenting and sickness leave. In addition, we provide an Employee Assistance Programme, flexible benefits package and discounts and cashback scheme to care for our people. 

If you are successful you will need to provide evidence of your right to work in the UK. We cannot provide sponsorship for this role.

How to apply 
Applications need to be made using the online application form, accessed using the ‘apply’ button above. 

As part of your application ensure you provide evidence and examples of how your skills & experience meet the criteria as set out in the attached job description. 

The system has a one-hour time limit. We would advise you to prepare your answers separately and then copy and paste into the online form once finalised. 
If any mandatory fields are missed, a pop-up box will appear at the top of the page advising which sections require completion.

Please note that you’ll have to upload a CV as this is a mandatory requirement as part of our Safer Recruitment Policy.

Guide Dogs follow Safer Recruitment practices to ensure we are safeguarding the vulnerable people we work with. As part of this, we require a full work history with any gaps accounted for & a minimum of 2 professional referee details fully covering the past 5 years. If there is not enough space in your application form to provide this information, please ensure you upload additional documentation containing the additional detail.

We reserve the right to close adverts earlier than the closing date.

About Epping Forest Foodbank 

Epping Forest Foodbank (EFFB) is a charitable incorporated organisation providing emergency food parcels to local people in the Epping Forest area experiencing temporary financial crises. It was founded by local churches on Christian principles and this is reflected in its ethos and values. EFFB currently has 4 distribution centres, and rents a warehouse in Loughton for storage and office space. 

In 2020-2021 EFFB handled over 1,200 referrals from referral agencies in the local area, providing emergency food for over 3,000 people. This was a 75% increase on the previous year. In addition to providing food, EFFB is committed to signposting people in crisis to relevant support according to their circumstances. EFFB currently has over 100 volunteers. 

In order to alleviate hunger and effectively support local people, EFFB works in partnership with many local agencies and also benefits from operating as part of the wider Trussell Trust network.

Overview of role

• Overseeing the day-to-day operations of EFFB

• Coordinating the recruitment and management of volunteers

• Managing and developing relationships with relevant organisations 

• Encourage engagement within the local community with EFFB

• Monitor operational standards within EFF

• Encourage the development of the Christian ethos of EFFB

Duties of job role

Overseeing the day-to-day operations of EFFB

• Ensure operations of EFFB are effective, in line with the EFFB ethos and values and meet user demand

• Oversee stock-levels of food and ensure distribution centres receive what they need for EFFB users 

• Monitor the EFFB referral system and liaise with the Trussell Trust where necessary 

• Support the EFFB Director in implementing the Pathfinder programme

• Lead in procuring necessary resources for EFFB

Coordinating the recruitment and management of volunteers 

• Oversee volunteer recruitment, training and development 

• Oversee volunteer rotas and management 

• Manage key volunteers, including distribution centre and warehouse coordinators 

• Review and develop volunteer policies and ensure compliance by volunteers

Managing and developing relationships with relevant organisations 

• Manage relationships with referral agencies and local food providers and identify new ones

• Manage the relationship with the warehouse landlord and distribution centre premises owners 

• Manage relationships with organisations EFFB users can be signposted on to

Encourage engagement within the local community with EFFB 

• Lead activities to encourage engagement within the local community 

• Support the Director in promoting EFFB on the website and social media 

• Respond to enquiries to EFFB 

• Ensure EFFB’s reputation is upheld with users, volunteers and among the local community 

Monitor operational standards within EFFB 

• Regularly attend the EFFB distribution centres and warehouse 

• Ensure health & safety, safeguarding, data protection and other regulatory standards are maintained within EFFB and identify necessary improvements 

• Ensure regular and accurate data is kept of stock and referrals

• Develop resources for signposting EFFB users and keep up-to-date

Encourage the development of the Christian ethos of EFFB

• Lead regular prayer among staff and volunteers 

• Encourage volunteers to be open about their faith and sensitively share their faith with foodbank users where appropriate

Personal skills 

Experience

• Experience of managing people

• Experience of working with those affected by poverty and/or food insecurity 

• Experience of working or volunteering in an organisation that deploys volunteers 

Skills

• Excellent organisation and administrative skills, including the ability to prioritise tasks and manage competing demands

• Able to work as part of a team and motivate others about a project 

• Confident oral communication, including in front of larger groups of people and in a one-to-one setting 

• Excellent written communication skills

• Competent using Microsoft Office, Google applications, email, internet and social media

• Driver with use of a car

Personal requirements

• Ability to take initiative and problem solve

• Ability to work under pressure and deal with challenges calmly 

• Excellent interpersonal skills and ability to speak appropriately to all types of people

• Ability to be flexible with work hours and type

Other 

• Passionate about tackling poverty and food insecurity

• Commitment to the aims, values and purpose of EFFB

• Understanding and practice of Christian belief

The Head of Finance role is pivotal to the success of the charity, ensuring all project, statutory and budget holder reporting is carried out to a high level of accuracy and timeliness.

The Head of Finance will work directly to the Chief Executive Officer as a key member of the senior management team. The postholder will have responsibility for strategic financial planning and for ensuring that the charity has robust financial management and oversight at all levels of the operation. The role requires a strategic, tactical and rigorous approach playing a pivotal role in ensuring the charity maintains a strong and credible position as we continue to grow.

This role will require a minimum of 2 days a week in the office, but flexibility on location on other days.

Key Responsibilities

1. Oversight of the organisations daily financial operations and line-management of the finance team;
2. To keep abreast of all the charity accounting requirements and provide sound and timely financial advice and information to The Executive Team and Board, including monthly management information;
3. To ensure that key financial processes, systems and practices are in place to ensure robust financial decision-making, budget setting, resource allocation and financial performance monitoring at all levels of the charity. Review and update of financial procedures, with reference to Charity Commission checklists, and changing requirements, at least annually;
4. To advise the Executive and Board of Trustees on financial risk and to ensure that financial risk is mitigated through having robust financial practices and contingencies in place;
5. To work strategically with the Exec Team and the Development and Sustainability Team to drive all aspects of income generation;
6. To act as a spokesperson for the charity to funders and in other settings, as required;
7. To act as Company Secretary to the Charity and to ensure that the statutory requirements of this role are fulfilled;
8. Organisation and preparation of information for the charity’s annual audit, liaising with the charity’s appointed auditors;
9. Oversight of income funds to ensure correct use of funds and ease of reporting back to funders, and correct allocation between restricted and unrestricted funds. Provision of financial support to project teams in creating budgets, business partnering and reporting back to stakeholders;
10. Maintenance of monthly bookkeeping and running of management information on Xero, Approval Max, Salesforce and related financial systems;
11. Through supervision of finance staff to ensure that internal and external financial reporting requirements are met by the charity. This includes cash flow forecasting, VAT, tax and Gift Aid issues and routine financial monitoring and reporting at all levels of the charity;
12. Oversight of the monthly payroll & pensions;
13. To manage external relationships with finance-related partners including banks, auditors, pension funds, investment managers and relevant others.
14. To inform the financial aspects of grant and funding applications and business proposals to ensure that all delivery contracts are costed to reflect agreed levels of core business overheads and profit margins;
15. Maintaining a schedule of all contracts held by the charity. To include monitoring and review of contracts in a timely manner that secures the best value and impact for the charity from all contracted arrangements;
16. Work closely with other teams to ensure CRM is robust, up to date and operationalised;
17. To act as a positive representative for the charity and to model the values and principles of the charity in all dealings with funders, strategic partners, staff and service users;
18. To work in accordance with Best Beginnings’ policies, procedures and values;
19. To undertake such other duties as may be required that are commensurate with the scope and level of responsibilities of this post.

Starting Salary: £49,194 - £51,162 (depending on experience)

Contract: Fixed Term – 2 years

Location: London

This role will be recruited for on a rolling basis and we reserve the right to close it prior to the closing date. Previous candidates need not apply.

Position Description

The post holder will provide strategic leadership on effective development, coordination and delivery of Integral Ecology Programme Model – CAFOD’s organisational approach to how International Programmes will contribute to achieving the vision, mission, and commitments of Our Common Home - CAFOD’s new strategic framework. The post holder is a member of the International Programmes Management Team (IPMT) and will work closely with colleagues across International Programmes, Advocacy and Education Group (AEG), Organisational Performance and Governance Team and Safeguarding Team.

Structure/Scope:

The Programme Quality & Support Team is a newly established team with a remit to support international programme teams to increase the impact of our partners work through: 

• provision of technical support and accompaniment (short-term and long-term) to programme teams and partners – to develop, implement, and monitor effective, safe, dignified, and inclusive programmes.
• develop and manage a functional knowledge management system and ensure sharing and utilization of knowledge and evidence to facilitate learning and innovation, enhance decision-making and improve programme effectiveness. 

This post sits within International Programmes Group and reports directly to the Head of Humanitarian Programmes and Partner Support. The post holder manages (1) Programme Quality Lead, (2) International Programme Accompanier, (3) Sustainability Technical Lead, (4) Capacity Strengthening Advisor (5) Inclusion & Gender Advisor and (6) Data Quality & Evidencing Officer (7) Humanitarian Capacity Strengthening – Project Manager.

To read more and apply, please visit CAFOD website to begin filling the application process.

Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert at any time.