Head of people jobs

Location: London and one other location TBC

Depending on the needs of the service, there is potential for limited flexible/hybrid working within this role. Arrangements will be discussed with the successful candidate

Salary: Grade 7 - £53,781 per annum

Full time - 37.5 hours per week

Contract:  Permanent

Closing date: Sunday 18th May 2025 at 11.30pm

About the role 

You will ensure we deliver high quality legal services and manage our Legal Aid Contract, with your main focus being to manage and supervise the legal teams who are advocating for clients with housing issues, as well as bringing about systemic change. You will be dealing with personnel issues, providing professional support and supervision to your team as well as carrying your own caseload of housing litigation.

Contributing to the strategic direction of Shelter legal services nationally will be an important aspect of the role too, as will taking the lead on delivering strategic change aligned to Shelter’s strategy and ensuring Legal aid contract requirements and performance targets are met.

You will be able to identify test case opportunities to address systemic bad practice and so achieve change for a greater number of people and will work closely with the Head of Legal Services, the Hub Management Team and teams within Communications, Policy and Campaigns and Business Development. As a key member of the management team, you will also get to play your part in the management of our offices, including attending management team meetings and collaborating with other teams.

About you

You will be experienced in working under a housing legal aid contract, court advocacy, carrying your own caseload as well as managing and supervising others. You will have a minimum of 4 years post qualification legal practice experience, have supervisor status and have substantial knowledge of housing and homelessness law. Independent File Reviews, time recording and good case management will also be part of the role. You are able to carry out research and policy analysis in the areas of housing, homeless and welfare law, produce reports and presentations.

Benefits

We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.

About the team

The Legal Service is made up of four teams – Community Legal, National Legal, Strategic Litigation and Legal Support. The Community Legal Team are based throughout the England hubs.

About Shelter

Home is a human right. It’s our foundation and where we thrive. Yet every day millions of people are being devastated by the housing emergency.

We exist to defend the right to a safe home. Because home is everything.

We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.

Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist.

How to apply

Please submit your CV with a supporting statement with responses to the 'About You' points 1-5 outlined in the job description of no more than 1000 words total. Please provide specific examples following the STAR format and ensure you demonstrate how you address the behaviour below throughout your responses:

• We prioritise diversity and have an inclusive and open mindset

CVs without an accompanying supporting statement will not be considered.

Safeguarding Statement

Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.

Recruitment Agencies

Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.

Position: Press and Communications Officer
Hours: Part-Time, 12 hours per week
Contract: Permanent
Location: Office-based in Belfast with flexibility to work remotely
Salary: Starting from £9,045 (FTE £26,384) per annum, plus excellent benefits 
Salary Band and Job Family: Band 1, Charity*
*you’ll start at the entry point salary of £9,045 (FTE £26,384) per annum, increasing to £9,611 (FTE £28,033) after 6 months service and satisfactory performance and to £10,176 (FTE £29,682) after a further 6 months.

About us

We make sure people living with MS are at the centre of everything we do. And it’s this commitment that unites us across the UK.

Our strategy is based on what people affected by MS have told us is important to them. It gives us a clear and determined focus.

Our work is based on the hopes and aspirations of our MS community. Together we campaign at all levels, fund ground-breaking research and provide award winning support and information.

Our people are our greatest asset and the key to our success. We offer a vibrant, progressive working environment where you'll be able to make a difference.

About this job

This is a great opportunity to join a dedicated team who are passionate about improving the lives of people with MS. We are looking for someone who is confident in navigating social media channels and has a proven track record in creating engaging content for a range of audiences.

The successful candidate will be supporting the development and delivery of our digital communications to increase our reach across Northern Ireland so you’ll need to have confidence navigating Meta Platforms and online graphic design tools such as Canva or similar.

You will be joining a busy team so communication skills and time management are crucial as well as an ability to spot opportunities and work on your own initiative with support from your manager and the wider Northern Ireland team. If this sounds like you we’d love to hear from you.

Closing date for applications: 9:00 am on 21st May 2025

Interested?

PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.

Equal Opportunities 
We particularly welcome applications from people with disabilities and or from ethnic minority backgrounds.

We’d be grateful if you downloaded and completed the equality and diversity monitoring form and submit it with your application. 

Disability Confident Employer 
We’re a Disability Confident Employer and we’re committed to promoting equality and diversity.

You can ask for reasonable adjustments as part of both our recruitment and new starter on-boarding processes.

If you need any help or adjustments to apply for this role, please contact us. You can also ask for the application materials to be sent to you in a different format. Such as for them to be sent to you by email or in a larger word format.

More about our employee benefits:
We have a wide range of employee benefits including (but not limited to): 

Encouraging work life balance

• 38 days paid annual leave (including bank holidays), pro-rata for part-time
• More annual leave entitlement, based on length of employment
• Smart working options (with the opportunity to work remotely and find a smart working pattern that suits both you and us) 
• Flexible working options 

Caring for you and your family 

• Generous sick pay entitlement
• More sick pay entitlement, based on length of employment 
• Opportunity to buy and sell annual leave in each calendar year 
• Free access to a GP virtually 24 hours a day/7 days a week allowing you unlimited advice, reassurance and where appropriate diagnosis 
• Enhanced leave for new parents 
• Free access to a confidential 24 hours a day/7 days a week helpline service for both you and your family with a specialist range of support and information
• Special leave options (such as up to 5 days paid leave for domestic or personal emergencies a year)
• 10 days paid disability leave a year, pro-rata for part-time 
• 10 days paid carers’ leave a year, pro-rata for part-time 
• Cycle to work scheme 
• Death in service scheme
• New family-friendly benefits, including paid leave:
  • In the event of miscarriage or still birth 
  • To support fertility treatments
  • For antenatal appointments for both parents

Thinking about your finances 

• Enhanced salary sacrifice pension scheme
• Discounted season ticket loan and interest-free emergency loans
• Give as you earn to support other charities of your choice before tax
• New employee portal including lifestyle savings vouchers and personal wellbeing

Enriching your life at work

• Personalised development plans with a wide range of training courses and opportunities to source additional training options with your line manager
• Yearly internal apprenticeship opportunities
• New, modern offices that embrace working together both in-person and remotely 
• Various opportunities to influence how we internally operate (including surveys, and focus and committee groups) 
• Active and supportive internal employee networking groups for collaboration and peer support 
• 2 days paid leave a year for volunteering for MS Society activities during normal working hours (such as fundraising events, or campaigning in the local community) 
• 2 days paid leave a year for volunteering with other charities during normal

Safeguarding 
We’re committed to safeguarding and promoting the welfare of everyone who uses our services and we come into contact with.

This is regardless of Gender, Race, Disability, Sexual orientation, Religion or belief, Pregnancy, Gender reassignment.

We recognise our particular responsibility to make sure vulnerable adults and children are protected.

We have measures in place to protect everyone we come into contact with from abuse and maltreatment of all kinds.

Your right to work in the UK 
You must have the right to work in the UK to work in paid employment with us. You’ll need to share documents showing you’re eligible to work in the UK if we offer you employment.

You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. We currently don’t have a Sponsor Licence agreement with the Home Office and aren’t able to support you with your visa applications.

No agencies please.

Location: Home-based, with one day per week travel into the Bedford and Croydon offices, with travel to project sites and Respect’s office as necessary 200a Pentonville Road, London N1 9JP.

Responsible to: Head of Safe & Together

Salary: Point 42 – 45; £44,637 to £47,667 (a London Allowance will be applied to employees who live in London of £3,299 plus 6% employers’ pension subject to an additional minimum 2% contribution by the employee)

We are pleased to offer a starting salary at the beginning point of the salary band. This position offers opportunities for salary increases based on performance and tenure. 

Hours: 35 Hours per week, 5 days per week

Job type: Fixed Term; maternity cover starting at the end of July 2025 for 8 months with a possible extension. 

About the role:

Respect is looking for a new Safe & Together Implementation Lead to cover maternity leave for the current postholder. This role is primarily based in Croydon and Bedfordshire local authorities. We’re looking for someone with demonstrable experience in service delivery within the Children's Services and Domestic Abuse sectors, including monitoring, evaluation, and improvement. You will be a confident planner and negotiator within the sector, providing training, consultations, and coaching. 

About you:

• Track record of driving service delivery improvements in the Children's Service relating to Domestic Abuse and children's safeguarding.
• Demonstrate a commitment to – and understanding of – the values, aims and objectives of Respect 
• Ability to handle sensitive information, and work with discretion 
• Experience in practice development and coaching
• Ability produce briefings for a wide range of actors, and negotiate with key stakeholders within the local authority 
• Ability to use your own initiative as well as part of a team

About Respect 

Respect is a pioneering UK membership organisation in the domestic abuse sector.  Founded in 2000, we have built our expertise over the last 25 years in what was then a fledgling sector and recently have seen significant and rapid growth.

Benefits:

• Friendly and collaborative working environment
• Remote working 
• 25 to 30 days holidays per annum plus bank holidays (depending on length of service and pro-rata for part-time employees) 
• Contributory pension scheme including 6% employer’s contribution (subject to employee’s minimum 2% contribution) 
• Enhanced maternity, adoption and paternity pay 
• Occupational sick pay depending on length of service and pro-rata for part-time employees.
• Access to Employee Assistance Programme 
• Access to staff discounts

How to apply 

Please visit our website for a full job description and person specification, where you can find and complete the application form and equalities monitoring form.

Please ensure that all application submissions are submitted in Word Document format only. 

Successful applicants must reside in the United Kingdom. 

We would particularly welcome applications from people from a wide range of backgrounds and across all protected characteristics, particularly people from the following under-represented groups on our staff team:

• Black and minoritised people 
• Deaf and disabled people 

We would also warmly welcome an informal chat about the role, if you are interested but unsure whether you meet the requirements or would be suitable. For more information, please review the job description (see link)

Closing date: 15th May 2025, 23:59

Interviews to take place: Friday, 23rd May 2025. These will be held via Microsoft Teams.

Senior Internal Auditor

Job reference: REQ000865

£48,000 - £52,000

Woking, Surrey GU21 4LL / Hybrid Working

This is a UK based contract and as such, you are required to have the Right to Work in the UK. We unfortunately do not have any opportunities available for sponsorship. Any offer of employment, if applicable, will be subject to receiving evidence of your Right to Work in the UK.

At WWF-UK we’re committed to an inclusive and accessible recruitment process. As a Disability Confident Employer, we acknowledge that some candidates may require additional support to overcome barriers experienced during the application process. If you require any reasonable adjustments to support your application or interview, please reach out to the Talent Acquisition team via our website.

About the role

We are looking to recruit an experienced Senior Internal Auditor for our Internal Audit Function reporting into the Head of Internal Audit. You will support the Board and executive management to protect the assets, reputation and sustainability of WWF-UK by providing independent assurance that risk management, governance, and internal control processes are operating effectively.

Day-to-day, you will collaborate with colleagues across the organisation and international network to manage the timely delivery of the International Audit Plan, while following agreed audit processes. This will involve travelling to WWF funded sites abroad. Depending on work requirements you may travel internationally for up to 8 weeks a year. You will lead, plan, organise and carry out audit engagements as well as collaborate with our Network Internal Audit Group to improve the standard of Internal Audit across the network. We will look to you to build relationships with key audit stakeholders and communicate results. You will advise management on systems of internal control and risk management too. Important will be the ability to make recommendations, monitor managements’ response and implement agreed actions. You will also oversee fraud monitoring, investigations and reporting in accordance with our fraud response plan.

We’re looking for someone with:

· CIA, CCAB or equivalent qualification. 

· Substantial experience in leading complex internal audit reviews.

· A good understanding of risk-based internal auditing of both financial/non-financial systems.

· The ability to independently undertake audit engagements from planning through to reporting and close out. 

· The ability to analyse complex information and translate this into impactful advice and value adding solutions.

· Effective communication, presentation & relationship building skills

· Strong documenting and report writing skills that can be adapted to different audiences.

· International travel experience preferred with the flexibility to travel internationally.

Benefits, rewards & location

The salary for this role is £48,000 - £52,000 pa. We also offer a full benefits and rewards package including:

· Annual leave starting at 26 days a year, rising one day each year to a maximum of 31 days plus bank holidays

· Flexible working options

· 5% employer contribution to pension, increased to 10% with employee contribution.

· Training and development opportunities

· Regular wellbeing initiatives.

This role is hybrid and you’ll be required to be in the office 20% of your contracted hours. The job is based at our UK head office, the Living Planet Centre in Woking, Surrey. The Living Planet Centre is one of the greenest buildings in the UK, and you’ll hot desk among trees and gardens.

About WWF-UK

We’re a global conservation charity with hundreds of projects around the world and millions of supporters. 

At WWF-UK, we’re bringing our world back to life. Protecting what’s left is not enough – we’re now in a race to restore the natural world and prevent catastrophic climate change before it’s too late. And it’s a race we can still win. 

We’re courageous and passionate about fighting for the future we want to see – a world where people and nature can thrive. 

We were born out of passion and science, and for more than 60 years we’ve been at the forefront of global efforts to protect wildlife and the natural world. We operate with integrity, collaboratively and with respect for those we work alongside.

How to apply and the recruitment process

Please click on the link and apply via our website by completing the application form and submitting a copy of your up-to-date CV and a supporting statement to highlight what makes you a good fit for us.

Application closing date: 16/05/2025

Our policies and benefits reflect the importance of people being able to have a good work-life balance and being able to bring their ‘full self’ to work.

Job Purpose

Carers Manchester Contact Point (CMCP) is the first point of contact for unpaid carers seeking information, advice and support to help them with their caring role.

The service delivers a free confidential helpline for carers weekdays (Monday – Friday, 10am – 4pm). These times are subject to change, based on the needs and requirements of carers using the service.

The aim of this role is to be part of a team providing a comprehensive information, advice and support to carers in Manchester. The post holder will work alongside colleagues from Gaddum and potentially other organisations to be the first contact in a busy service providing advice via a telephone advice line and managing referrals made through digital sources. They will provide information and advice and refer more complex issues to the appropriate agencies delivering the Manchester Carers Pathway.

Key responsibilities 

Advice giving

• Answering telephone calls into a central helpline offering support and guidance to unpaid carers in Manchester.
• Provide relevant and meaningful support and information to unpaid carers utilising internal and external resources.
• Inform carers about carers assessments and refer where necessary.
• Inform carers about emergency grants available and refer where necessary.
• Ensure all advice and support given is delivered in a timely manner to suit the needs of carers calling the helpline whilst balancing waiting callers.

Follow-up support

• Refer unpaid carers to local services to access local and culturally appropriate support in their area.
• Refer carers to Adult Social Care for Carers Assessments to discuss and improve their caring situation.
• Signpost carers to relevant services in Manchester suited to their individual need.
• Complete relevant grant applications for carers using the service where needed.
• Use Carers Manchester Contact Point and other reliable and accurate resources to find, interpret and communicate relevant information to carers
• Research and explore options and implications so that carers can make informed decisions.
• Write and maintain detailed case records for all casework completed.
• Collect required data for statistical monitoring and report preparation.
• Complete the required training to comply with quality assurance processes.

The post-holder will be required to undertake other tasks as reasonably directed by the CMCP Coordinator, which will usually be commensurate with the skills and experience of the post-holder.

The details contained in this job description, particularly the principal accountabilities, reflect the content of the job at the date the job description was prepared.  It should be remembered, however, that it is inevitable that over time, the nature of individual jobs will change; existing duties may be lost, and other duties may be gained without changing the general character of the duties or the level of responsibility entailed.  Consequently, this job description may be revised from time to time.

All staff are expected to work within all of Gaddum’s policies and procedures as they relate to delivery of the CMCP.

Are you an organised and detail-focused administrator who enjoys working with systems and supporting others to succeed?

We're looking for a Learning and Development & Safeguarding Administrator to join our People, Culture & Inclusion Directorate. You'll play a key role in keeping our systems up to date, managing data, and ensuring key administrative processes run smoothly across both Learning and Development and Safeguarding teams.

Key Responsibilities:

• You will play a key role in supporting the organisation's training programmes, workshops, and events - from scheduling sessions to preparing materials.
• Keeping training and development records accurate and up to date across internal systems will be part of your day-to-day processes.
• You will assist with the administration and record-keeping of mandatory training and contribute to monthly reporting.
• Your role will involve identifying and supporting process improvements across Learning & Development and Safeguarding administration.
• You'll be managing and responding to queries in shared team inboxes, escalating where appropriate to ensure timely responses.
• You'll be responsible for regular housekeeping and updates on the Learning Management System (LMS) and the MyConcern Safeguarding system.
• You will provide administrative support to the HR team, particularly in onboarding and welcoming new staff members.
• An important part of your role will be helping create, maintain, and review professional safeguarding resources used both internally and externally.
• You'll contribute to team coordination by taking minutes, recording actions, and supporting the smooth running of meetings.
• Additionally, you will be maintaining organised filing systems and databases across both functions.

About You:

• Proficient using Microsoft Word, Excel and PowerPoint
• Strong organisational skills with the ability to manage your time well and prioritise tasks effectively
• High level of accuracy and strong attention to detail
• Committed to following data protection regulations and confidentiality around challenging subject matter.
• Works well independently and as part of a team
• Approaches work with flexibility and a positive attitude
• Comfortable using or learning systems such as Learning Management Systems and Incident Reporting Tools

About Us:

Our vision is a world free from MND. Our mission is to improve care and support for people with MND, their families and carers. We fund and promote research that leads to new understanding and treatments and brings us closer to a cure for MND. The Association also campaigns and raises awareness so the needs of people with MND, and everyone who cares for them, are recognised, and addressed by wider society.

What We Offer:

• 28 days holiday, increasing to 33 days after 5 years, plus Bank Holidays.
• Access to UK Healthcare, including dental, eyecare, health screenings, and therapies.
• 24/7 GP access via phone and video.
• Life assurance and confidential counselling helplines.
• Salary sacrifice schemes (Cycle to Work, Buy/Sell Annual Leave).
• Access to Benefit Hub for discounts on everyday shopping.
• Enhanced pension scheme.
• Opportunities for training and personal development.
• Hybrid working.

The full job description is available in the candidate pack.

Interviews are due to take place from first week of June.

We are committed to equality, diversity, and inclusivity. We work to remove barriers for everyone affected by MND, employees, volunteers, and stakeholders.

As part of the Disability Confident Scheme, we guarantee interviews for disabled applicants who meet the role's requirements.

Hybrid Working and Flexibility: This role offers hybrid working, with the expectation to attend the office 1 day per week.

How to apply:

Please submit a CV and supporting statement. Your supporting statement should be no longer than one side of A4 and demonstrate how you meet the following areas of the role.

• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint).
• Strong attention to detail, organisational, accuracy skills with the ability to manage multiple tasks independently and as part of a team.
• The ability to maintain a range of professional relationships and work within the boundaries of confidentiality.

Important Information:

• We may close applications early if we receive a high volume, so early submissions are encouraged.
• If you require sponsorship for this role, please clearly indicate this in your application.
• Depending on the role, a DBS check may be required.
• If you need reasonable adjustments during the application or interview process, please contact us for support.
• We are happy to consider alternative application formats for those who find the online form challenging.

This is a great opportunity for someone who enjoys working in a busy support role and is keen to contribute to staff development and safeguarding practices. If this sounds like you, we'd love to hear from you.

We are looking for a qualified Chef with experience working in a care home or similar setting.

The role offers 36 hours per week with 3 x 12 hour shifts, covering 7 days a week, including weekends and bank holidays.

Please note that we are currently only able to consider applications from candidates who have the legal right to work in the UK. We are unable to sponsor visas.

Key responsibilities of the role:

- Work with Head chef to deliver the catering services within the care home
- Prepare food for residents according to nutrition, hydration, and dietary guidelines
- Maintain a high standard of food provision and service to the residents, staff and visitors
- Monitor inventory levels and order supplies as needed
- Ensure all health and safety records and monitoring adhere to statutory requirements

You will be educated to NVQ Level 3 Preparation and Cooking or equivalent and an intermediary food hygiene certificate. In addition, you will have excellent communication skills. Previous experience of maintaining standards within a catering department according to Health & Safety and Food Safety Act and good IT skills are essential.

Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.

Employee benefits include:

- 22 days’ paid holiday plus bank holidays, with optional annual leave purchase scheme of up to 5 working days
- Generous pension contributions, with Employer contributions ranging from 6% to 14%, subject to eligibility
- Additional rates for nights, bank holidays and overtime
- Flexible hours to suit your needs
- Affordable and quality meals at reduced cost
- Free on-site parking
- Free enhanced DBS check
- Uniform provided at no cost
- Employee Assistance Programme providing confidential counselling, financial and legal advice
- Exclusive retailer discounts on popular brands
- Range of courses delivered by learning specialists to support your development goals and objectives

Halsey House is set in the popular seaside resort of Cromer, on the Norfolk coast, set in a beautiful historic building which was used as a hospital in the First and Second World Wars. A place where ex-servicemen and women and their spouses can feel completely at home, providing care for those who have served in the Armed Forces and their dependants. We provide nursing, residential and day care, as well as specialist dementia care. As part of our award-winning team, you will receive full support with training and personal development.

For more detailed information about the role, please see our Vacancy Information Pack attached to our direct advert.

RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.

We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role(s). Interested candidates are encouraged to apply as soon as possible.

Responsible to: Head of Growth
Team: Engagement
Place of work: Home-based (within specified geographical area)
 
Benefits:

• Salary – £27,000 per annum
• 35 hours per week, Monday to Friday
• Home-based (with occasional UK travel)
• 26 days annual leave plus all Bank Holidays
• bhsf cash plan, 3% pension contribution, death in service insurance
• Learning and development opportunities, Employee Assistance Programme

 
Job summary
 
Reporting to the head of growth and sitting within the engagement team you will:

• recruit volunteers by promoting Re-engage’s services,
• develop effective relationships with new and existing referrers such as social prescribers and community link workers
• identify and cultivate new, innovative referral pathways to connect with a broader demographic of seniors experiencing social isolation and loneliness
• support the wider Re-engage team in the delivery of our grant funded projects

 
Engagement officer tasks and requirements

• Growing and developing our network of referral partners, including social prescribers and link workers, ensuring that Re-engage's work is promoted to people aged 75 who are experiencing social isolation and loneliness.
• Partnering with communities to create regular, volunteer led, social gatherings for people aged 75
• Utilise Re-engage's CRM (OPUS) to inform evidence-based, data-driven decision-making to develop effective engagement plans.
• Working closely with the service delivery team ensuring that the right people are recruited and engaged into the right roles, in the right place, and at the right times.
• Collaborating with the communications team ensuring the widest possible publicity for the region’s needs through media and social media opportunities, local press, radio, TV, and online forums.
• Liaising closely with the fundraising team delivering against recruitment targets linked to grants.
• Working with the fundraising team on proposals and grant applications using regional knowledge, identifying local need, and collecting case studies.
• Identifying speaking and presenting opportunities ensuring that Re-engage's work is promoted to referrers.
• Working effectively as part of a regional team, maintaining, and growing all Re-engage services.
• Joint accountability, with colleagues in the region, for the engagement of older people and recruitment of volunteers into Re-engage's portfolio of services
• Carrying out any other reasonable tasks assigned to you by your line manager.
• You’ll be a proactive, solution-focused person with passion and skill for networking and building relationships. You’ll be experienced at building and maintaining effective relationships with referrers and social prescribers and will be a flexible, hands-on team player, who will deliver Re-engage's strategic objectives, values, behaviours, and working practices.

 
Knowledge, skills, and attributes
 
Essential

• Excellent people skills with a proven ability to network and collaborate with professionals, partners, older people, volunteers, and colleagues.
• Digital first approach with strong ability in all areas of working digitally.
• Experience of working across different sectors and developing links with other organisations.
• Excellent interpersonal, written, and verbal communication skills
• Organised and methodical approach to work with strong administrative skills
• Enthusiastic about using technology to its full advantage to engage and recruit older people and volunteers and make data informed decisions.
• Self-motivated, able to work remotely with minimal supervision.
• Experience of working to deadlines and meeting KPIs and targets
• A positive ambassador for Re-engage - committed to an organisation that challenges ageism, empowers volunteers and recognises and values diversity.
• Able to work your own initiative as well as collaboratively as part of a team
• A clear understanding of safeguarding systems and processes and of confidentiality and the implications of GDPR when working with volunteers and older people.

 
Desirable

• Experience of community engagement or sales, including online engagement.
• Experience working in a target-driven work environment
• Skilled at building and maintaining effective relationships with a wide range of stakeholders from the statutory, commercial, and voluntary sectors to deliver results.
• Interested in learning about loneliness, social isolation, and factors that impact the ageing population.
• Understanding of volunteer journey, including recruitment and engagement.
• Full driving license and own car preferred as this post will require regional travel as and when required and the occasional overnight stay.
• Understanding of, and empathy with, the issues affecting older people who are isolated, and lonely.

 
About Re-engage
 
Re-engage is a charity that is positive about older age and committed to reducing loneliness so that people can have social lives and friendship groups however old they are. We inspire and enable meaningful connections and shared experiences within communities across the UK for people over 75 facing loneliness and social isolation.
 
Our volunteers work together to create better communities and help to enrich the lives of our members. Older people who may have felt very alone now feel valued as individuals, continue to form friendships, and have groups that give support. We make sure that people know they are important well into their old age.
 
We are proud of our values - positive, innovative, transparent, evidence-based, and accountable - and of our ethos of bringing generations together.
 
Our vision is a world where no one is ever too old to make friends and enjoy social interaction.
 
Our mission is to work within communities to end social isolation and loneliness in older people.
 
Re-engage is committed to growing a staff team that enjoys coming to work every day and gets satisfaction out of being part of delivering significant impact to the lives of older people. We all work remotely, and we don’t let that stop us from getting to know each other and enjoying down time together. Our wellbeing programme includes multiple interest groups: music, books, hobbies etc as well as coffee and catch ups, quizzes, mindfulness, and other group activities. Everyone is encouraged to get involved in working groups and staff networks, all of which contribute to us getting to know each other. We have strong values and promote behaviours that underpin all we do.
 
How we recruit
 
Don’t meet every single requirement? Studies have shown that women and people from ethnic minority backgrounds are less likely to apply to jobs unless they meet every single qualification. At Re-engage we are dedicated to building a diverse and inclusive workplace, so if you’re excited about this role but your experience doesn’t align perfectly with every qualification in the job description, we’d encourage you to apply anyway. You may be just the right candidate for this or other roles.
 
Re-engage uses the Hireful platform which helps remove unconscious bias for a forward-thinking, fair, and objective alternative to traditional hiring. Instead of using your CV alone, we'll be asking you to answer questions to test essential skills needed for the role. The responses are then anonymised and reviewed in a random order by members of our team. This enables us to make data-driven assessments focused on someone's ability, rather than their background.
 
The Hireful platform also asks some demographic questions before you start your application. We never see these responses with your application. We only see summary statistics to help us check if our candidate pool is balanced and if everyone has an equal chance to get hired irrespective of their background. If you prefer, you can easily opt out of answering these questions.
 
We would rather AI wasn't used for your answers as we want the real you, however we do reserve the right to reject applications if we feel the use of AI has been excessive.
 
The closing date is midnight on 18 May 2025 and interviews will be held week commencing 26 May 2025 and week commencing 2 June 2025
 
REF-221404

Digital Service Manager
mySociety

Remote
£45,000 – £55,000 per year
Full-time
Permanent

 

Job description

mySociety is a small, purposeful charity that uses digital tools to help people participate more fully in democracy, make governments and society more transparent, and work together to address big societal challenges. We’re looking for a Digital Service Manager to lead the day-to-day operations of our high-impact, high-volume online services – including WhatDoTheyKnow, FixMyStreet, TheyWorkForYou and WriteToThem.

This is a vital and hands-on role, responsible for making sure these services run smoothly, are compliant with key legal frameworks like GDPR and the Online Safety Act, and that complex user support cases are handled with care and accuracy. You’ll lead on governance and risk management, support a volunteer team, and work closely with product and support staff to make sure our users’ needs are consistently met.

You'll be joining a nimble, digital-first, and entirely remote team – this post is fully remote, so you can work from anywhere in the UK! You’ll also have the opportunity to connect with colleagues face-to-face at our quarterly in-person team meetups.

We’re looking for someone with a strong background in managing digital services, who’s confident with complex support workflows and has a passion for improving services that make a difference. You’ll need excellent communication skills, strategic thinking, and a solid understanding of data protection and information rights.

No recruiters or agencies, please.

 

What does the role involve?

• Keep our services running smoothly, ensuring high-risk or complex support cases are identified and resolved quickly and effectively
• Lead and motivate our user support staff and expert volunteers, creating a productive and supportive environment
• Maintain our strong record of legal and governance compliance across services
• Contribute to the ongoing improvement and development of our services, helping them remain useful, impactful, and aligned with user needs

 

User support and operations

• Triage, prioritise and manage all incoming support queries across services
• Ensure time-sensitive and legally significant cases (e.g. GDPR requests, Online Safety Act reports) are tracked, escalated, and resolved appropriately
• Manage our support workflows and volunteer contributions to deliver timely, high-quality assistance
• Collaborate with product and service owners to share insights and identify areas for improvement
• Help improve help guides and user-facing support documentation

 

Governance

• Maintain and update service policies, processes, and risk management protocols
• Ensure compliance with relevant laws and standards (including GDPR and media law)
• Monitor risk and report issues to senior management
• Coordinate regular internal meetings, reporting on service performance and operational updates

 

Requirements

We think this position would suit you best if you have some or all of the following:

• Experience managing complex, high-traffic digital services
• Strategic thinker with strong judgement and ability to manage ambiguity
• Passion for quality and service improvement
• Excellent understanding of GDPR and experience handling rights-based requests
• Familiarity with Freedom of Information, media law, or moderating online communities
• Skilled in identifying and solving problems and improving systems
• Excellent communication and stakeholder management skills
• Comfortable working in a remote team and supporting volunteers

Not sure you meet every requirement? Please apply anyway! We support learning on the job and adapt roles to match the strengths of the right candidate.

Benefits

This is a permanent role with a salary in the range of £45,000 to £55,000 per year, plus pension (4% employer, 4% employee).

You must be based in the UK and have the right to work here – unfortunately, we can't provide visa sponsorship or relocation support.

We’re committed to supporting flexible working – wherever you are in the UK, we’ll help you find the working setup that suits you best.

 

Deadlines and dates

· Applications close: Thursday 15 May 2025

· Interviews: Mid to end of May (via video call)

· We aim to inform applicants about interview shortlisting by mid-May.

 

Application instructions

Your application should consist of a CV and covering letter. We’ll rely on your covering letter to show us why your skills make you a good fit for this role when we are shortlisting candidates, so take your time getting it right.

We will anonymise all applications before shortlisting. Please don’t include names or contact details in your CV or cover letter. The application process will be through out workable system.

We especially welcome applications from candidates with Black, Asian, or other Minority Ethnic heritage, as part of our commitment to improving diversity within our team.

 

Please note: This role is being advertised by NFP People on behalf of our client.

Are you looking for a once-in-a-career opportunity to lead bold transformation within one of the most high-performing fundraising teams in the sector?
 

Great Ormond Street Hospital Charity (GOSH) are hiring for a Deputy Director of Fundraising Planning & Performance to join us for an 18 month fixed term contract. Over the next 18 months, you will  support  our business-critical enabling teams to lay strong foundations for the long-term growth across our fundraising portfolio. You will play a central role in ensuring GOSH Charity achieves its ambitious goals, including one of the biggest capital appeals in its history, helping to fund vital research, pioneering treatments, and life-changing care for seriously ill children. 
 

This is a chance to make a real impact for families who need it most. 
 

Salary
 

The salary for this position is £86,800 per annum and we operate a hybrid working policy of a minimum of 2 days per week in the office. 
 

In line with our EDI strategy and Total Reward policy, we calculate our salaries based on benchmarking data across the charity sector. To ensure fairness for existing staff and new joiners, we do not offer salaries above the advertised rate. 

Key Responsibilities

You will take on a broad role leading our three centralised teams across the fundraising directorate – Fundraising Operations & Standards, Innovation and Fundraising Strategy & Integration. Supporting expert Heads of teams, your role will have 9 key pillars:
 

Strategic Leadership – Taking a central role in our Fundraising Leadership Team, working with the Director of fundraising to deliver the fundraising strategy.
 

Data Focus – Strengthening our approach to data to enhance performance and deliver growth.
 

Driving Innovation – Developing and delivering a robust pipeline of fundraising products and innovations. 
 

Supporter Engagement – Optimising supporter journeys and developing a future roadmap.
 

Compliance and Standards – Providing senior leadership on compliance and fundraising operations. 
 

Team Leadership and Development – Developing and leading a high performing team. 
 

Future Resilient Structures and Skills – Collaborating across the organisation to implement future proofed structures and resources, as well as driving automation. 
 

Senior Leadership Support – Enhancing collaboration and working alongside fellow Deputy Directors.
 

Performance Monitoring and Reporting – Delivering clear updates and actionable insights. 
 

Skills, Knowledge and Expertise

• Proven track record in senior leadership, with experience/understanding across strategy development, innovation, and supporter/customer engagement. 
• Previous success in delivering a cultural shift towards innovation and embedding a test and learn approach within an organisation. 
• Significant experience in analytics, insight development, and data-led decision-making to inform strategic direction and delivery. 
• Strong people leadership experience, inspiring and supporting large teams to deliver ambitious goals.
• Exceptional relationship building and networking skills. 
• Able to plan and present strategies to senior leadership. 
• Strong decision making and problem-solving skills. 
• Exceptional strategic planning and decision-making skills, with a data-driven approach. 
• Ability to lead cross-functional teams to deliver integrated strategies and plans.

Interviews
1st stage virtual on 5th and 6th June
2nd stage in person 16th June 

Location: Remote in Europe

Salary: Depending on experience (including unpaid and other experiences) and capacity to take on responsibility, the salary range is:

• £73,135 - £79,230 for the United Kingdom

• €60,150 - €76,263 for France

• €83,439 - €89,399 for Netherlands

If the successful candidate is outside of the UK, France, or NL, the salary and benefits will be adjusted based on local market equivalencies.

About Us

The Sunrise Project is a global network of independent organizations united by a common mission: scaling social movements to drive the global transition beyond fossil fuels. We've developed a unique model that combines strategic grant-making with campaigning, supporting interconnected organizations to create powerful change aligned with our mission.

The Sunrise Project Inc. is a proud member of The Sunrise Project network. Our organizational culture is dynamic and adaptable. We're committed to supporting our team members to thrive as we tackle the urgent challenge of climate change. We believe that a diversity of experiences and perspectives strengthens our strategies, teams, and movements.

The Sunrise Project Inc. takes the broadest possible view of diversity and encourages First Nations people, people of colour, people living outside of cities, people living with disabilities, neurodiverse, and LGBTQIA+ people to apply. We are continually working on becoming a better workplace for everyone. Find out more here.

About the Program

The Europe Regional Finance program has evolved out of our Financial Regulation and Policy Program that began in 2019 with a narrow focus on European central banks. Since then, we've expanded to shape financial regulation and policy globally to accelerate clean energy and create lasting systemic change in how public finance addresses climate challenges. Now the Europe Regional Finance program will focus on EU Policy and Finance and UK Policy and Finance. 

About The Role

The purpose of this role is to contribute to achieving the objectives in the EU Financial Policy and Regulation project, specifically the work on public finance, fiscal policy and industrial strategy. Together with partners and allies, this role will help stop the political polarisation of net zero and contribute to building the broader case for public investment by establishing and propagating a narrative linking the opportunities of the clean energy transition with improving conditions for households and communities. This role sees the big picture and can translate it into actionable plans for maximum impact.

We support networks of organisations to work together to achieve outcomes that would not be possible by individual organisations acting alone. We expect all roles at Sunrise to actively support the capacity building of these networks and partner organisations. 

About You

You have experience working on public finance, fiscal policy, or industrial strategy. You understand what it takes to hold the big picture, and translate complicated campaign strategies into actionable steps. You enjoy digging into the policy details, but are able to focus on the key ways to move the campaign forward for maximum impact. You’re able to work with diverse networks of organisations from trade unions to business leaders. You have a strong understanding of the political context which dictates our work and what's possible, but also innovative in thinking through solutions and opportunities to do things differently. You have experience working in Europe. You’re flexible and willing to change course when needed and respond to opportunities, but are able to keep the systemic change we want to achieve in mind. 

Key Responsibilities

• Leads on the development and implementation of high-impact campaign strategies and tactics to achieve our programmatic goals, objectives, and key results, in accordance with our values and JEDI commitments. 

• Sources, builds, and maintains strategic relationships with key partners, facilitating collaborative efforts to co-develop and implement strategies.

• In collaboration with the research team, identifies and develops a plan to fulfill complex research and analysis to inform the development of effective campaign strategies and plans.

• Provides strategic advice to partners and community groups to enhance the strategic impact of their campaigns.

• Ensures alignment between global public finance work and associated projects across the wider Global Finance Program.

• Fosters the development and growth of a well-informed, effective, and powerful network and individuals dedicated to our cause, and contributes to the broader movement's progress.

• Designs and evaluates grant proposals and strategies in collaboration with partners, manages grants and oversees a portfolio of grantees ensuring the delivery of high-impact initiatives to support the movement's impact.

• Drives and facilitates inclusive and transparent strategic decision-making processes, including campaign evaluation and impact reporting.

• Acts as a key influencer, coach, and strategic advisor, and may manage consultants and/or teams with responsibility for the management, development and growth of others.

• Regularly evaluate projects at 3 months, 6 months and annually during the first year and every 6 months after that.

• Aligns programmatic strategies and OKR’s with Sunrise’s Values and mission.

Required skills and experience

• Advanced level campaigning experience in European public finance, industrial strategy, and fiscal policy in a similar role including unpaid, grassroots or lived experience.

• Proven experience researching, building, and incubating new strategies in consultation and coordination with partner organizations.

• Ability to work with the team to execute grants. 

• Ability to successfully manage across cultures, and a track record of creating inclusive work cultures, both internally and with partners.

• Demonstrated ability to work in a very dynamic environment with a high degree of flexibility and agility. 

• A high level of emotional intelligence with excellent interpersonal communication and group facilitation skills.

• A passion for action on climate change and a commitment to social justice, equity, diversity.

Desirable Skills and Experience

• Experience grant making would be beneficial. 

• Experience working fundraising would be an advantage.

Job requirements

• You must have full working rights in the country in which you will be working. The Sunrise Project is unable to sponsor applicants for employment visas.

• Previous employment reference checks will be required for successful applicants.

• Attend local in person partner events as appropriate.

• Intermittent travel with advanced notice may be/is required.

How Sunrise supports its staff

The Sunrise Project is committed to creating a workplace that supports our staff to do their best work and develop professionally. Sunrise has the following in place to help us achieve that, noting pro rata will apply for part time staff and/or temporarily appointed-fixed term staff.  The successful candidate will be hired via a Professional Employment Organisation (PEO) on behalf of the Sunrise Project, so conditions of employment may vary.

• Statutory benefits and entitlements of the country/province in which you are employed.

• Sunrise may provide additional benefits, where in-country entitlements are less than our standard package, where applicable including:

  • Paid Parental Leave that is gender-neutral & inclusive of all types of families, incl. Parental Return To Work & Keeping In Touch Program

  • Life Leave (up to 40 days p.a. for significant personal reasons)

  • Public Holiday + Cultural Leave

  • Workspace Benefits incl: Macbook & accessories, initial $2,000* for home workspace & IT equipment + $800* every 2 years + up to $75/mth phone/data/internet (equivalent local currency) .

  • Shared office support

Additionally we offer:

• Flexible Working Policy

• VIDA - An AI tool to support your health and wellbeing

• Regular all-org and team meetings & retreats

• Learning & Development Program incl. a professional development budget for every staff member

• Coaching & manager support with regular 1:1 meetings

• Annual performance & development reviews with 360 feedback

• A co-developed work plan to ensure clarity on your role & key responsibilities

• We provide our staff with a voice on issues that concern them via consultation, caucuses, working groups, and surveys.

How to apply for this job

We recognise that racism, sexism, ableism, homophobia, classism and other forms of discrimination creates structural barriers that impact opportunities to formal education and experience. 

You’ll be taken to Be Applied to complete your application.

Are you passionate about using data to drive change and make a difference?

We’re on the lookout for a strong communicator and dynamic problem-solver who will lead how we collect, manage and report on data to drive our vision and strategic mission.

As our Impact Data and Reporting Lead, you will deliver our data strategy and lead on data infrastructure transformation and visualisation. You’ll play a key role strategic role in the organisation to ensure that we have access to relevant and accessible data that drives evidence-led decision making. You’ll bring top-notch communication and relationship building skills to this role as well as a strong understanding of collecting, analysing and using data.  

If you are driven by a sense of purpose, excited to shape the future of an ambitious organisation, and eager to contribute a thriving team, we would love to hear from you. 

Salary: (UK): £36,674 plus benefits (Our pay philosophy ensures consistency across locations and salaries. The starting salary for this opportunity plus benefits depends on location of the candidate). 

The role:

Due to internal movement, Mary’s Meals International (MMI) is delighted to be recruiting for a Finance Manager to join our growing global finance team. Reporting to our Head of Finance, you will play a key role in our finance team, leading on the strengthening of our financial processes and controls, managing our statutory accounts and external audit process.

You will:

• Lead on the production of the Annual Accounts in line with FRS 102 (Charities SORP) and statutory requirements and liaise with external auditors to ensure a smooth audit process throughout the year.
• Evaluate, develop and implement appropriate financial systems & processes, including liaising with suppliers/3rd party providers as required.
• Quality control the completion and recording of financial transactions and financial reporting.
• Manage treasury, cashflow activity, including proactive monitoring of our currency mix.  
• Provide direction, leadership and support to a small team of Finance Assistants.
• Support and challenge the financial control and financial management across MMI to ensure good stewardship of funds.  

About you:

• Strong experience in accountancy, including financial processes, controls, and annual accounts preparation.
• Proven experience of UK accountancy practices and statutory reporting requirements.
• Proven track record in delivering high-quality, accurate financial information.
• Excellent attention to detail and advanced Excel skills.
• Proficient in using financial software packages.
• Credible people manager with experience in supervision, coaching, and support.
• Confident communicator, able to explain complex finance processes clearly.
• Practical, hands-on, with a solutions-focused approach.
• Experience of managing external service providers, including auditors.
• Culturally sensitive and able to work effectively across diverse global settings.

A relevant degree/professional accountancy qualification or equivalent experience is desirable but not essential.

We are a global movement with a remote-first approach and are happy for you to work remotely and flexibly, in a way that best supports your work life balance. We are open to accommodating part-time working patterns where possible, please let us know about your requirements. We also have an office near Glasgow city centre for those who live nearby and would like to work from here occasionally or on a regular basis.

Mary’s Meals is a global movement supported by people from all walks of life and we are focused on one goal – that every child receives a nutritious daily meal in a place of education. We continue to change the lives of over 2.6 million children who today will receive Mary’s Meals. We are a values-driven organisation, we believe in the innate goodness of people, respect the dignity of every human being and family life and believe in good stewardship of the resources entrusted to us. In line with our values, Mary’s Meals is fully committed to a culture of safeguarding.

Mary’s Meals is committed to preventing any type of unwanted behaviour at work and we expect all the Mary's Meals family to share this commitment and work in the best interest of the communities we serve. Our safe recruitment practices ensure that only those that are committed to our high standards join our movement.

Our Benefits:

• 34 days annual leave (pro-rated for part time working patterns) including bank holidays, increasing by 1 day each completed calendar year, to a maximum of 39 days (+ option to buy another week)
• Flexible working
• Employee Assistance Programme
• Life assurance
• Medical insurance for candidates located in Kenya, Liberia, Malawi and Zambia
• Pension - depending on the location of the candidate. For international candidates - any pension contribution paid as part of salary will be subject to normal statutory deductions/ taxation 

How to apply:

This is a fantastic role where your daily work has real impact. If you are looking for more from your role and our work and values resonate with you, please click Apply to send your CV and a short covering note telling us why you would be a great Finance Manager here at Mary’s Meals International.

Closing date for applications is Sunday 18th May 2025.

We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.

MSI UK's Digital, Marketing and Comms team at MSI UK is expanding, and we’re looking for a Digital Marketing Officer to support us in enhancing our digital presence.

This is a unique opportunity to use your digital marketing skills for good – delivering impactful activity that supports people to access NHS-funded abortion, contraception and vasectomy services (and feel informed every step of the way)!

�� Location: Hybrid (expectation to travel for team days/as business requires)

⌚ Contract Type: Permanent, 35 hours per week

�� Salary:

• Starting from £30,321.51 - £33,505.27 for base locations outside of London, dependant on experience and location
• Starting from £33,505.27 - £36,689.03 for base locations inside of London, dependent on experience and location

What will you get up to?

�� Support on all digital marketing workstreams, including SEO, PPC and content marketing

�� Work with the wider team on engaging and SEO-optimised website content to support people accessing care with MSI UK

�� Manage our online clinic listings – keeping them up-to-date and engaging

�� Help build MSI UK’s digital presence, reaching people who are looking for reproductive healthcare services (or just interested in learning more about reproductive rights!)

Plus, you’ll be a brand guardian, ensuring the look and feel of our digital campaigns and content is consistent with the MSI Reproductive Choices global brand, while still relevant to the local (UK-based) audience. 

We're looking for someone with experience in digital marketing roles, a strong knowledge of key SEO, PPC and content marketing principles and tools, and skills in creating content strategically designed for digital audiences.

If this sounds like you – and you’re looking to apply your skills and experience in the reproductive healthcare/rights space – we'd love to hear from you!