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Job Title: Head of Business Operations
Salary: £40,000 per annum (£32,000 per annum pro rata) + 10% company pension on successful completion of probation
Contract: Permanent
Base: The Brain Charity, Norton Street, Liverpool, L3 8LR
Hours: Part Time - 30 hours per week
Responsible to: Chief Executive Officer
Direct Reports: 4
Summary of Role
The Head of Business Operations will play a key leadership role within The Brain Charity, leading and overseeing the effective and safe delivery of a range of business and operational activities. This includes responsibility for premises management, health and safety, data protection compliance, ICT systems, and operational services such as room hire and café provision.
Working closely with the Chief Executive Officer and senior colleagues, the role will ensure that systems, processes and services run efficiently, meet regulatory requirements, and support the charity’s wider objectives. The postholder will also lead on continuous improvement, oversee operational performance, manage budgets and commercial activities, and develop sustainable income-generating services that support people living with neurological conditions.
Key Responsibilities
Management of Physical Assets
Health & Safety, Security & Business Continuity
Data Protection & GDPR
ICT, Digital & Systems Oversight
Operational Management
Financial Management
People Management
Other
The client requests no contact from agencies or media sales.
FWAG SouthWest is looking for a Head of Operations to help lead our organisation through its next phase. This is a senior leadership role with real influence over how we deliver our work, support our team and respond to the changing environment for farming and wildlife.
About us
FWAG SouthWest is an environmental charity working with farmers and land managers to deliver practical change on the ground. We combine an understanding of farming businesses with environmental expertise to support better outcomes for nature, climate and food production. Our work brings people together: farmers, communities and partners to deliver change at a local and landscape scale. As farming responds to new policy, markets and environmental pressures, our role is to help shape and deliver solutions that work, supporting resilient farm businesses alongside climate-resilient landscapes and nature recovery.
The role
As Head of Operations, you will lead delivery across the South West, working through a network of county teams and specialists. Your focus will be on strengthening our ability to deliver. Supporting team leaders to grow capacity, manage workload and deliver high quality work in increasingly complex projects. You will work alongside teams to remove barriers, improve systems and step into delivery where needed helping to ensure work progresses and opportunities are achieved. Working closely with the CEO and senior team, you will help translate strategy into delivery and ensure we remain effective, responsive and financially sustainable. You will also play a key role in how we respond to change across the sector, supporting teams to navigate new policy, funding and partnership opportunities.
About you
We are looking for an experienced leader who is motivated by enabling others to deliver. You don’t need to have experience in the environmental sector. We are open to candidates from a wide range of backgrounds who can bring strong leadership, a collaborative approach, professional skills and share our values.
What matters is your ability to:
• Support and develop people to increase their capacity and confidence
• Work alongside teams to solve problems and keep delivery moving
• Manage complex programmes and competing priorities
• Put in place practical systems and structures that support delivery
• Build strong relationships across a regional organisation
An interest in farming, land management or the natural environment is important, detailed sector knowledge is desirable.
For further details and a full job description and person specification, please see attachments below.
Why join us
This is an opportunity to play a key role in a charity with a strong reputation and clear purpose.
You will:
• Help shape how we deliver across the South West
• Lead and support a skilled and committed team
• Work on issues that matter for the future of farming, climate and nature
• Be part of an organisation rooted in practical action and trusted relationships
Further information
o Salary £56,650 – £61,800, dependent on experience
o Permanent contract
o 37.5 hours per week, but applications from those looking for 4 days (30 hours) per week will also be considered
o 25 days per annum, rising by a day a year with service to 30 days per annum, plus public holidays and an opportunity to buy or sell annual leave
o Flexible working hours
o Pension scheme - employer contribution 4%, employee contribution 4% with salary sacrifice applicable
o Employee wellbeing scheme and Employee assistance programme
o Support to undertake relevant external training and qualifications
o Group life insurance scheme
o Professional subscriptions relevant to the post supported
o Regular travel across the South West will be required and therefore access to a vehicle is essential
Supporting farmers to promote and enhance the conservation of wildlife and the environment
The client requests no contact from agencies or media sales.
Head of Development Operations
London School of Hygiene & Tropical Medicine
Location: London, UK
Salary: £53,317 - £61,034 pa plus benefits
The London School of Hygiene & Tropical Medicine (LSHTM) is one of the world’s leading public health universities. Our mission is to improve health and health equity in the UK and worldwide; working in partnership to achieve excellence in public and global health research, education and translation of knowledge into policy and practice.
LSHTM have 3,300 staff based around the world with core hubs in London and at the MRC Units in The Gambia and Uganda. Our outstanding, diverse and committed staff make an impact where it is most needed, deploying research in real time in response to crises, developing innovative programmes for major health threats and training the next generations of public and global health leaders and researchers.
Philanthropy is critical to us achieving our mission, and our Development and Alumni Relations department develops and supports relationships with a growing body of supporters and community of over 30,000 alumni in over 180 countries around the world.
As we scale up the role of fundraising at LSHTM, we are recruiting 3 senior specialists to work closely as part of the department’s leadership team in providing strategic and tactical direction of key areas of our work as our Heads of Development Operations, Trusts & Foundations, and a new area – Corporate Partnerships.
As our Head of Development Operations, you will report to the Director of Development & Alumni Relations and bring first-class knowledge and experience of best practice and strategy in fundraising operations. As an outstanding operator, with a proven track record of developing and implementing critical support functions for a successful Development team, you will thrive within a busy environment and enjoy leading a people or teams. You work well with fundraising and engagement colleagues, and enjoy the collaborative process of turning a strategy into reality. Key to your success in this role is the practical and consultative approach you will bring, along with your ability to think laterally and creatively to achieve the Department’s and School’s goals.
If you believe you have the skills, aptitude and commitment to our purpose, we would like to hear from you. We are partnering with Richmond Associates on this campaign. To view the information pack for this role please visit their website to download a detailed information pack and to arrange a confidential discussion with Sonja Dunphy, Managing Director or Nicola Reames, Senior Consultant.
Closing date for applications: 09:00 on FRIDAY, 26 JUNE 2026
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Bristol Avon Rivers Trust
Bristol Avon Rivers Trust is an independent environmental charity dedicated to restoring and protecting the rivers of the Bristol Avon catchment for people and wildlife.
We work across urban and rural landscapes to deliver practical river restoration, natural flood management, climate resilience, biodiversity recovery and community engagement projects at a catchment scale. Our work ranges from removing barriers to fish migration and restoring river habitat, through to supporting regenerative farming, creating wetlands and woodlands, and engaging communities in citizen science and environmental action.
As the Trust continues to grow in scale, ambition and complexity, we are seeking an experienced and highly organised Head of Operations to help strengthen our organisational systems, support our team and enable the effective delivery of our strategic vision.
Location
Hybrid working – with regular attendance across BART offices, project sites and meetings within the Bristol Avon catchment.
Reports to
Chief Executive Officer
Hours
Full-time (37.5 hours per week)
Flexible working arrangements considered.
Purpose of the Role
The Head of Operations will play a central leadership role within Bristol Avon Rivers Trust, ensuring the organisation operates safely, effectively, efficiently and sustainably as it continues to grow.
This is a strategic and hands-on operational role overseeing organisational systems, support governance, HR, compliance, health & safety, programme management support and internal operations.
Working closely with the CEO and Senior Leadership Team, the postholder will help manage the organisations systems and culture needed to support high-quality delivery across a growing environmental charity.
The role will suit someone who thrives in dynamic organisations, enjoys problem solving and optimising systems, understanding and making sense of complexity, and is motivated by supporting teams to deliver meaningful impact and achieving the organisations goals.
Key Responsibilities
Organisational Leadership & Operations
People & HR Management
Governance & Compliance
Organisational Systems
Programme & Delivery Support
Person Specification
Essential Experience & Skills
Desirable Experience
Who We’re Looking For
We are looking for someone who:
Why Join BART?
This is an exciting opportunity to help shape the future of one of the UK’s growing rivers trusts at a pivotal stage in its development.
You’ll join a passionate and ambitious team delivering meaningful environmental change across the Bristol Avon catchment, while helping build the organisational foundations needed for long-term impact.
Benefits
Equality, Diversity & Inclusion
Bristol Avon Rivers Trust is committed to building an inclusive and diverse workplace where everyone feels valued, respected and supported.
We actively welcome applications from people of all backgrounds and communities, particularly those underrepresented within the environmental sector.
About Us
The Early Education and Childcare Coalition unites the voices of parents, children, providers, early years professionals and the wider business community, working together for investment and reform of early education and childcare in England.
We believe that we all benefit from a well-functioning early education system and we all have a role to play in ensuring it works for children, parents and the economy.
We are backed by some of the most high-profile campaign and research organisations in the UK. Our members span providers, parent groups, trade unions, the business community and NGOs. Together, we use our collective voice and research to build public and political support for change.
This is an exciting time to join the Coalition. We have experienced significant growth in recent years and, with early years firmly on the political agenda, we expect this to continue.
About the role
We are a remote team, with most colleagues based outside London. This role will support the whole organisation and requires occasional in-person meetings such as in-person team planning days which you will be expected to travel to.
We work flexibly and understand the realities of balancing work with caring commitments. We trust you to manage your time, but expect most hours to be worked within core office hours. To support effective remote working, all staff work on Thursdays.
This is a senior, cross-cutting leadership role sitting at the heart of the organisation. You will lead on operations, finance, HR and organisational systems, while working closely with the Executive Director and Senior Leadership Team (SLT) and the Board to ensure the Coalition is sustainable, well-run, and set up for growth and impact.
About You
You are an experienced operations leader with a strong track record of building and running effective organisational systems, ideally within a charity, social impact or policy environment.
You are equally comfortable developing strategy and rolling up your sleeves to deliver. You bring strong financial and organisational management skills, and are motivated by enabling high-impact teams to thrive.
You have experience working at senior leadership level and are confident operating across a small, fast-paced organisation where priorities can shift quickly. You are a systems thinker who can spot gaps, create structure, and improve how things work.
What You Can Expect to Be Doing
Function leadership
Develop operations and organisational systems
Financial management and sustainability
People management
Programme and contract management
Governance and organisational support
Cross-organisational leadership
Person Specification
Essential
Desirable
The application process
Please apply with a CV and cover letter (no more than two pages) by the listed closing date. No agencies please. We recognise that the use of AI technologies can be useful in reducing the work that goes into job-hunting, however, we kindly request that you use your cover letter to evidence that you have understood the requirements of the role and provide examples of how you can meet the criteria.
The EECC is committed to equity, diversity and inclusion. We use anonymous recruiting during the application process and we use positive action under section 159 of the Equality Act in relation to disability or race. This means that if we have two candidates of equal merit in our process, we will seek to take forward the disabled or Black, Asian, and Minority Ethnic candidate in order to diversify our staff team.
We regret that our small team does not have capacity to respond to unsuccessful applicants individually.
Timeline
Working together for an early education and childcare sector that delivers for our children, for parents, and for the economy.
The client requests no contact from agencies or media sales.
Help us protect the legal rights of children and young people with special educational needs and/or disabilities (SEND) and strengthen SEND Support in law
Job title: Head of Finance and Resources
Location: Home-based or Hybrid (with occasional travel to our office in Takeley, Essex, and other locations in England for events and meetings)
Reports to: Chief Executive
Contract type: Permanent
Hours: Part-time (up to 28 hours per week considered)
Salary: £48,000 – £55,000 per annum (FTE, pro-rata for part-time)
Who we are
IPSEA is a national charity working to ensure that children and young people with special educational needs and disabilities (SEND) receive the educational support they are legally entitled to. Since we were formed in 1983, we have helped to improve the education experience of thousands of children and young people across England. We do this by providing free and independent legal advice and casework support for families, undertaking policy work and delivering training on the SEND legal framework.
What you’ll do
We are seeking a Head of Finance and Resources to provide strategic leadership and operational management across IPSEA’s finance, HR and Fundraising functions, ensuring the charity has robust financial management, effective systems, and sustainable infrastructure to deliver its mission. This role focuses on organisational management, financial integrity and coordination across functions, rather than providing specialist Fundraising or HR expertise.
This is a hands-on role. While the postholder leads on financial strategy, planning and control, they are also responsible for delivering key financial processes and day to day operations. The role oversees key organisational functions including HR and fundraising.
They line manage the Finance Administrator, HR Manager and Fundraising Manager, ensuring alignment, coordination and effective use of organisational resources across the organisation.
Professional expertise and delivery within HR and fundraising remain the responsibility of the relevant managers. The role does not carry responsibility for income generation targets but ensures robust financial and operational support for fundraising activity.
As Head of Finance and Resources, you will be responsible for:
This role offers the opportunity to make a real difference as part of a small, friendly, and dedicated team. If you are passionate about helping children and young people with SEND and have the skills and experience needed, we would love to hear from you.
Who are we looking for?
You’ll need to be a fully qualified accountant (ACA, ACCA, CIMA, CIPFA or equivalent) with a strong understanding and experience of charity finance, SORP, compliance, risk management and governance.
Significantly experienced in charity finance and financial management or organisational resources, you will be able to prepare management accounts, budgets, forecasts and financial reports and support budgeting and longer-term financial planning.
You will have experience of managing and motivating staff while working with senior leadership teams and/or trustees.
You have strong organisational and analytical skills and can analyse financial information and translate it for non-financial stakeholders. Experience improving systems, processes or digital infrastructure would be preferred but is not essential.
It would be desirable if you had experience overseeing HR, fundraising or wider operational functions, or managing multi-disciplinary teams.
IPSEA should also reflect the communities we support. We would particularly like to hear from candidates from ethnic minority backgrounds, LGBTQIA+ people, under-served communities and disabled people, as well as those with lived experience of the SEND system, either as a child or as a parent/carer.
What we can offer you
To apply
Please visit our website to download a recruitment pack and application form.
Deadline for applications: 9am on 15 June 2026
First-round interviews: week commencing 22 June 2026 in either London or our offices in Takeley (to be confirmed)
We help children and young people with special educational needs and disabilities (SEND) get the education they are entitled to by law


The client requests no contact from agencies or media sales.
Harris Hill is delighted to be partnering with STOP THE TRAFFIK to recruit a Head of Operations.
London (hybrid working) | Permanent | £42,856–£51,432
STOP THE TRAFFIK works globally to prevent human trafficking and exploitation, disrupting criminal networks through intelligence, partnerships and targeted prevention programmes.
This is an exciting opportunity to join the Senior Leadership Team and help shape the operational infrastructure that enables the organisation to deliver its mission and maximise its impact.
Key responsibilities:
About you:
This role would suit candidates from the charity, public or private sectors who can demonstrate transferable operational leadership experience and a commitment to purpose-driven work.
STOP THE TRAFFIK is committed to building a diverse and inclusive team and welcomes applications from people of all backgrounds, including those with lived experience.
This is a fantastic opportunity to play a key role in a growing international charity tackling one of the world's most pressing human rights issues.
For more information, please submit your CV to
Please note, CVs are being reviewed on a rolling basis, and only successful applicants will be contacted with more information.
As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
Forest Bridge School, a highly regarded special free school in Maidenhead, Berkshire, for children and young people with a primary diagnosis of autism, is seeking a Head of Operations.
The school delivers an integrated approach that combines ABA (Applied Behaviour Analysis), evidence-based therapy, and tailored curriculum pathways to maximise pupil outcomes and preparation for adult life. The school’s motto is “Through Adversity to the Starts” and is recognised for innovation, high expectations, and transformational outcomes for children and young people with autism.
The Role
The Head of Operations provides senior operational leadership, oversight and assurance across the school’s support services, ensuring that operational HR, finance processes, Site, ICT, Health & Safety, data protection, and compliance arrangements function effectively and lawfully.
The role is focused on implementation, oversight, consistency, quality assurance and risk management, with responsibility for day-to-day operational activity delegated to the Operations Lead.
Key Responsibilities
We are looking for a candidate who has:
Essential
Desirable
Applications close on Wednesday 24th of June, with interviews being held on Wednesday 1st of July.
Forest Bridge School is committed to safeguarding and promoting the welfare of all children. The successful applicant will be required to undergo an enhanced DBS check and comply with all safeguarding requirements.
If this sounds like you and you're keen to hear more, please do get in touch ASAP!
Please note, only successful applicants will be contacted with further information.
As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are looking for a passionate, dog welfare and training literate, manager to energise, inspire and lead Chilterns Dog Rescue Society into the future
CDRS is a successful and established dog rehoming charity working from our ‘state of the art’ Rescue Centre near Wendover, Bucks.
Our passionate staff, volunteers and members are striving to make life better for our dogs using their kindness and expertise.
This is an exciting opportunity to drive the charity forwards and shape it for the future
Will you join us and make life better for dogs?
Job Title: Head of Dog Rehoming Charity
Reports to: Board of Trustees
Location: Bromley Heights Rescue Centre HP23 6LD
Salary: £35-40k
Hours: 40 per week on an agreed rota (includes weekends and bank holidays)
Contract type: Permanent, full-time
Responsibilities
Be responsible for all aspects of the Charity - dogs, people, facilities ,compliance and finances
Manage the charity and the skilled staff within it
Optimise the rescue of dogs and maintain the high quality of care currently in place
Drive the marketing, brand awareness and fundraising of the charity
Actively promote high standards of care with the staff and volunteers
Support and co-ordinate the volunteers, foster carers and members
About the team
We have an experienced team of 13 staff in place across the Charity. They are passionate about caring for the dogs and finding suitable loving homes for them in the next stage of their lives.
What we’re looking for
Essential
· A self starter with a passion for improving the lives of the dogs in our care
· Proven senior leadership experience in a charity, animal welfare, or similar organisation.
· Strong understanding of animal welfare principles and UK legislation affecting rehoming charities.
· Demonstrated ability in strategic planning, team leadership, and financial oversight.
· Successful track record in fundraising, stakeholder engagement, and partnership building.
· Excellent communication, people management, empathy, and decision-making skills.
· Good listening skills and openness to staff proposals, suggestions. Utilisation of existing staff experience and qualifications
· Experience working directly in rescue, veterinary, or kennels environments.
· Knowledge of health and Safety and employment law
Desirable
· Knowledge of marketing, PR, and community engagement strategies.
· Qualification in charity management, business administration, or animal welfare.
What we offer
28 days holiday per year including bank holidays
Pension scheme
Lovely working environment in the Chiltern Hills at our modern rescue centre
A fulfilling and fun role rescuing dogs and giving them a better life
Interested? Here’s how to apply:
Application closing date: 21st June 2026
Interview date: 28th June 2026
Please note, we do not accept applications or speculative CVs from agencies.
Applications may close before the deadline, so please apply early to avoid disappointment. Please note, applications received after the closing date may not be responded to.
If you’re enthusiastic about this opportunity but your experience doesn’t align perfectly with every requirement, we encourage you to apply anyway and demonstrate how your experience is transferrable. You may be just the right candidate.
If successful, your recruitment journey will include:
anonymised application form and cover letter
In-person interview at the centre
Please note, the process may change slightly dependent on application numbers. We will inform you of any relevant changes.
Please email if you require any adjustments to be made for you to complete your application or to participate in the recruitment journey.
We operate a bias-free application process in our commitment to equity, diversity and inclusion. To assess your application quickly, fairly and objectively, please fully complete the qualifications and work history sections of our online application form.
Redacted CVs may be accepted by exception.
We believe being an inclusive, diverse organisation – where we welcome diversity of thought, value individuals’ experience and can reach and partner all areas of society – is crucial if we’re to help more dogs. Our ambition is to work together to promote a more inclusive environment, which attracts all candidates and signals our commitment to celebrate and promote diversity.
There’s a place for everyone at CDRS and we encourage applications from talented people across all communities.
CDRS is committed to safeguarding children and adults at risk and protecting anyone that comes into contact with us from harm. We expect all employees and volunteers to share this commitment. You may be subject to a criminal record check if required for the role
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
At the National Garden Scheme a central office with a team of 13 is the hub for a wide range of activity involving hundreds of volunteers, thousands of garden owners and a large audience of beneficiary charities, suppliers, supporters and partners, as well as members of the public who want to visit gardens and engage with the charity.
The Head of Operations leads and manages County Support, a team of four who deliver the resources, information and support needed by our volunteer county organising teams who support the garden owners. The Head of Operations is key in ensuring that the volunteers feel valued and supported.
The right candidate will have experience of database management, ideally Microsoft Dynamics, so that they can update, interrogate and maintain our database and online portal through which garden owners register and manage their garden data. We are currently updating our IT system and there will be a need for change management to ensure that staff and volunteers are comfortable using the new system.
The successful applicant will thrive in a busy, hands-on and varied role and the key requirements are efficiency and excellent communication skills. This is a role for a meticulous, problem-solving people person.
The ethos of the organisation is rooted in generosity and kindness and the office is a warm and welcoming place to work.
Key responsibilities
Manage the county support team
To work closely with and manage liaison with county team volunteers
To manage and deliver the annual data gathering and fulfilment operations
To manage key operational elements for the organisation
To support the Chief Executive in the provision of HR to employees and volunteers
Other duties include:
Benefits:
Person Specification
Skills
Essential/Desirable
Confident knowledge of Microsoft Office suite
E
Knowledge and experience of databases, preferably Microsoft Dynamics
D
Experience as an office administrator
D
Personal Skills
Efficiency and reliability
E
Excellent interpersonal skills
E
Excellent oral communication skills
E
Accuracy and attention to detail
E
Ability to prioritise and work to strict deadlines
E
Car owner and driver
E
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
We are looking for a Head of Operations & Development to play a key leadership role in a creative, community-focused Arts Council England National Portfolio Organisation.
This is a hands-on role combining leadership of day-to-day operations with responsibility for income generation through funding applications, grants, and tenders.
You will play a central role in strengthening how we work and ensuring we have the systems, resources, and funding needed to deliver our programmes and grow sustainably.
About Gazebo
Gazebo is a diverse arts organisation based in Wolverhampton and an Arts Council England National Portfolio Organisation.
We have a fantastic programme of Theatre in Education, community arts, out-of-school activities, professional touring theatre, and creative training. Our work supports children, young people, and communities to build skills, confidence, and creativity.
We are rooted in our values of creativity, inclusion, and collaboration, with a strong commitment to diversity, social justice, and community engagement.
What you’ll do
About you
We are looking for someone who:
We are particularly interested in candidates with experience in the arts, cultural, or voluntary and community sector. However, we also welcome applications from those with transferable skills and experience from other sectors.
Why join us
This is a key leadership role within a small, ambitious organisation.
You will play a central part in shaping how we operate, securing funding, and supporting the delivery of creative work with communities.
For full details, including the full job description and person specification, please visit: linktr.ee/gazebotheatreuk
How to apply
Please send:
Your supporting statement should:
Please include “Head of Operations & Development” in the subject line of your email
Closing date: Friday 19 June 2026
Interviews: Friday 3 July 2026, Gazebo Theatre, Wolverhampton
If you need any support with your application, please get in touch and we will do our best to meet your needs.
Equality & inclusion
We particularly welcome applications from people of the Global Majority and those currently underrepresented in the arts and cultural sector.
For full details, including the full job description and person specification, please visit: linktr.ee/gazebotheatreuk
Please submit:
A CV (maximum 2–3 pages)
A supporting statement (maximum 2 pages)
A completed equalities monitoring form
Your supporting statement should:
Set out how you meet the requirements of the role, as outlined in full person specification in candidate pack on link tree
Highlight your experience of operational management and funding
Include an example of a funding application or similar work
Explain why you are interested in the role and why you would be a good fit
To promote social, educational & artistic development through Creative Arts, by providing a range of programmes in response to the needs & aspirations
The client requests no contact from agencies or media sales.
Position: Head of Experience
Hours: Full-time, 35 hours a week
Contract: Permanent
Location: Office-based in London N4, with flexibility to work remotely
Salary: £65,118 per annum plus excellent benefits
Salary Band and Job Family: Band 4
About Us
We make sure people living with MS are at the centre of everything we do. And it’s this commitment that unites us across the UK.
Our strategy is based on what people affected by MS have told us is important to them. It gives us a clear and determined focus.
Our work is based on the hopes and aspirations of our MS community. Together we campaign at all levels, fund ground-breaking research and provide award winning support and information.
Our people are our greatest asset and the key to our success. We offer a vibrant, progressive working environment where you'll be able to make a difference.
About this job
The Head of Experience is a senior cross-organisational leadership role building and leading a new Experience function at the heart of the Engagement and Income Generation directorate.
It exists to change how the organisation understands and responds to the people it exists for. That means identifying where experiences can be improved and creating the conditions to act on it.
The postholder will drive cross-functional collaboration so that audience insight and data consistently inform strategic decisions. They will create the systems and governance that turn insight into action across the breadth of MS experience.
The postholder is accountable for driving measurable improvements in how audiences experience every interaction with us. This builds the conditions for integrated, audience-led engagement at scale, in service of delivering greater impact and sustainable income.
Closing date for applications: 9:00 on Thursday 18th June 2026
Interested?
PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.
We particularly welcome applications from disabled people and or people from minoritised ethnic backgrounds.
We’d be grateful if you downloaded and completed the equality and diversity monitoring form and submit it with your application.
Disability Confident Employer
We’re a Disability Confident Employer and we’re committed to promoting equality and diversity.
You can ask for reasonable adjustments as part of both our recruitment and new starter on-boarding processes.
If you need any help or adjustments to apply for this role, please contact us. You can also ask for the application materials to be sent to you in a different format. Such as for them to be sent to you by email or in a larger word format.
More about our recruitment and selection process
More about our employee benefits:
We have a wide range of employee benefits including (but not limited to):
Encouraging work life balance
Caring for you and your family
Thinking about your finances
Enriching your life at work
Safeguarding
We’re committed to safeguarding and promoting the welfare of everyone who uses our services and we come into contact with.
This is regardless of Gender, Race, Disability, Sexual orientation, Religion or belief, Pregnancy, Gender reassignment.
We recognise our particular responsibility to make sure vulnerable adults and children are protected.
We have measures in place to protect everyone we come into contact with from abuse and maltreatment of all kinds.
Your right to work in the UK
You must have the right to work in the UK to work in paid employment with us. You’ll need to share documents showing you’re eligible to work in the UK if we offer you employment.
You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. We currently don’t have a Sponsor Licence agreement with the Home Office and aren’t able to support you with your visa applications.
No agencies please.
To fund world-leading research, share the latest information and campaign for everyone's rights. Together we are a community. Together we can stop MS

Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
North & West Gloucestershire Citizens Advice is seeking an enthusiastic and motivated individual to join our strategic leadership team and help shape the future of our services and communities.
This is an exciting opportunity to join a well-established and respected charity with a strong reputation for delivering high-quality advice and support services. We are proud to be an organisation that values collaboration, innovation, and professional development, making it a great place to work and grow your career.
As part of our leadership team, you will work closely with colleagues and partner agencies to strengthen services, drive continuous improvement, and achieve the best possible outcomes for the people and communities we support.
You will play a key role in shaping and strengthening operational delivery across the organisation, ensuring high-quality services while supporting innovation, growth, and long-term sustainability.
Key details
Position: Head of Operations
Location: Flexible within North & West Gloucestershire (hybrid working available)
Hours: 1.0 FTE (approx. 37 hours per week)
Salary: £44,163
Reports to: Chief Executive Officer (CEO)
Annual leave and benefits:
27 days plus Bank Holidays
Contribution of 7% based on 4% employee contribution
Employee Assistance Scheme
Birthday Leave
Christmas Closure
Flexible Working Policy
What are the responsibilities?
What are the requirements?
This job is for you if you:
It would also be beneficial if you have experience working within the charity, advice, health, or community sectors, knowledge of commissioning or funding environments, or experience mobilising new services or projects.
Application deadline: 14th June 2026 (may close early if a suitable candidate is appointed)
The client requests no contact from agencies or media sales.
Do you have a background working in the care sector?
Are you looking for a rewarding leadership position within a mission-drive organisation that has strong values?
Since our launch in 1994, Bethphage has grown, diversified, and built an exceptional reputation for person-centred care. We are a charity that truly puts the people we support at the heart of everything we do, and our commitment to excellence is reflected in our Investors in People Gold accreditation, which we’ve maintained for 12 years.
The Head of Operations manages the Area Manager Team with a broad yet detailed oversight on service delivery across all provisions. With an organisation-wide focus, you will work closely with colleagues who oversee Quality, Positive Behaviour Support (PBS), Development, HR and Finance.
Over the next two years, the successful candidate will continue to deliver our current strategic plan (2024-28), further developing external relationships while working closely and effectively with commissioners, health colleagues and contacts from competitor organisations.
Core Duties
The Head of Operations is an essential member of the Executive Management Team (EMT), working effectively with the other five EMT members to develop the business strategically and continue to provide relevant, excellent, outcome focused service provision; whilst ensuring that Bethphage diversifies into new ways of working to remain fit for purpose and continue to be a provider and employer of choice.
Essential requirements
Please submit a CV in the first instance.
We welcome you to apply before 11:59 on 19th June 2026.
Interview Date: TBC
If you would like more information, please get in touch with Louis Eastwell of Hire Purpose.
Hire Purpose champions inclusive recruitment.
We welcome applications from people of all backgrounds and lived experiences. We uphold equal opportunity principles and challenge bias at every stage, partnering only with organisations that share our commitment to integrity, diversity, equity, and inclusion.
Hire Purpose is also proudly a B Corp certified business that has met B Lab UK’s high standards of social and environmental performance, transparency, and accountability.
Please submit a CV in the first instance.
A full job description and recruitment brochure will be emailed to all interested candidates by Louis Eastwell upon successful application.
Our Mission is to be an excellent provider of services for people with disabilities
Skillway (part of the Warehouse Christian Trust) is dedicated to supporting vulnerable young people by providing them with essential life skills through hands-on training in metalwork, woodworking and crafts. The charity aims to develop both practical vocational skills and personal growth, fostering self-confidence, resilience, and employability in a safe, supportive environment.
Job Purpose:
The Head of Operations at Skillway oversees all operational aspects of this arm of the charity, ensuring the successful delivery of all our educational programmes. This role requires strong leadership, strategic vision, and day-to-day management, including student recruitment and retention, staff oversight, fundraising, and partnership management. The ideal candidate will be passionate about social impact and committed to improving the lives of vulnerable young people.
Key Responsibilities:
1. Management and Delivery
• Oversee the design, implementation, and continuous improvement of training in woodwork, metalwork and other crafts.
• Ensure the training meets the educational and personal development needs of vulnerable young people.
• Monitor student progress, providing support to overcome barriers and ensuring high-quality, impactful learning experiences.
• Develop new initiatives and adapt the existing training programmes to meet the evolving needs of students, schools and the community.
• Develop a long-term strategy for the growth of Skillway.
• Set and model high standards for the staff team, volunteers and students.
• Site housekeeping and management of Skillway’s woodland site.
2. Leadership and Staff Management
• Lead, motivate, and manage a team of staff and volunteers.
• Promote a positive and inclusive workplace culture, fostering professional development and ensuring that all staff members are supported.
• Manage recruitment, training, and performance of staff and volunteers.
• Ensure the health, safety, and well-being of all participants and staff including responsibility for risk assessments.
• Develop and apply our safeguarding policy as Designated Safeguarding Lead.
3. Strategic Planning and Development
• With the Board of Trustees, develop and execute the charity's strategic goals.
• Develop and manage the charity’s budget and resources to ensure financial sustainability and impact.
• Identify and pursue new opportunities for growth, including partnerships, new funding streams, and relationships with local schools, businesses and other community organisations.
• Maintain effective and safe digital organisation of key data.
• Support the other arm of our charity - The Camino Café - as and when required.
4. Fundraising and Financial Oversight
• Lead fundraising efforts to secure funding from diverse sources, including grants, donations, corporate sponsorships, and fundraising events.
• Oversee the preparation of funding applications and reports for donors and grant-making bodies.
• Maintain financial oversight, ensuring effective use of resources, monitoring expenses and reporting financial performance to the Board using Quickbooks as the primary accounting and reporting tool.
• Improve branding and awareness of Skillway and its aims and purpose.
5. Stakeholder Engagement and Advocacy
• Build and maintain relationships with key stakeholders, including local authorities, schools, community groups, donors, and business partners.
• Represent the charity in public and at events, advocating for the charity's mission and the importance of vocational education for vulnerable young people.
• Ensure the charity’s work is widely known and respected in the community.
6. Monitoring, Evaluation, and Reporting
• Implement systems for monitoring and evaluating the impact of Skillway’s work.
• Gather feedback from participants, staff, and stakeholders to assess programme effectiveness and make improvements.
• Provide regular updates and reports to the Board of Trustees, funders, and other stakeholders on the charity’s impact and outcomes.
Qualifications and Experience:
Essential:
• Proven experience in a management role, ideally within the charity or education sector.
• Background in vocational education, youth work, or a related field, with a focus on supporting vulnerable young people.
• Experience in leading and managing a diverse team, with the ability to inspire, support, and develop staff.
• Excellent organisational and project management skills, with the ability to handle multiple priorities effectively.
• Demonstrated ability in fundraising, securing grants, and building donor relationships.
• Knowledge of financial management, budgeting, and reporting.
• Strong communication and interpersonal skills, with the ability to engage and build relationships with a variety of stakeholders.
• A commitment to the mission and values of the charity.
Desirable:
• Experience in working with metalwork, woodworking, or a related technical skill.
• Familiarity with the challenges faced by vulnerable young people and the ability to create a supportive and empowering learning environment.
• Experience working with boards of trustees or governance bodies.
Personal Attributes:
• Innovative and proactive, with the ability to think creatively and solve problems.
• Empathetic and understanding, with a genuine commitment to supporting vulnerable individuals.
• Strategic thinker, able to balance day-to-day operations with long-term planning and development.
Supporting vulnerable young people by providing them with essential life skills



The client requests no contact from agencies or media sales.