Head of people services jobs in upper clapton, greater london
The Association of Anaesthetists is a membership organisation for Anaesthetists with over 10,000 members. Our main aims are to advance and improve patient care and safety and to promote and support education and research in the field of anaesthesia. We represent, protect, support, and advance the interests of our members.
Job purpose:
We are seeking an enthusiastic and proactive Membership Administrator to serve as the first point of contact for our members and to provide dedicated support to the networks of the Association, namely our Links network and mentor network. This dual-focused role is integral to ensuring an outstanding member experience, while also fostering strong engagement and coordination within our national networks.
This role will work with the rest of the membership team to ensure membership processes are being adhered to and ensuring that all member enquiries are dealt with in an efficient and professional manner. This role will contribute to improving systems and processes in collecting subscriptions in the most efficient way and to maximise subscription income by carrying out membership recruitment and engagement plans.
This role will be responsible for supporting, coordinating, and enhancing the effectiveness of the organisation’s networks to ensure a thriving, well-connected community that reflects the needs and interests of our members.
Hybrid working:
This role is based at our head office in 21 Portland Place, London. We offer a hybrid working arrangement with a minimum of 2 days in the office per week.
Key responsibilities:
Member recruitment, engagement and support
Act as the first point of contact for phone calls and emails with members and potential members to maximise both recruitment and retention opportunities and deal with all enquiries in an efficient way.
Assist in maintaining and developing a system for membership renewals, which includes follow-up letters and phone calls encouraging members to renew.
Provide accurate information and support to new applicants, including actively promoting membership services and benefits.
Assist the Membership & Specialist Societies Manager in delivering membership recruitment and retention strategies. Proactively contact schools of anaesthesia and hospital trusts to promote awareness and distribute our resources.
Work with the Digital Communications team to raise awareness of all member benefits. Continually review the website to ensure membership section is relevant and up to date and act as a membership champion across the Association.
To be a membership ambassador for the Association and help promote membership at external conferences and events including lunch and learns and Association conferences.
Data management and reporting
To monitor all new member applications and to help process new, renewed and existing memberships in the CRM/relevant database if needed. Enter and amend financial data relating to subscriptions.
To carry out user acceptance testing as and when needed, to log tickets related to CRM issues.
Update individual membership records e.g. addresses, membership categories, etc, as well as dealing with email bounce backs and returned mail. To update deceased members and mailing preferences as and when we receive notifications.
To have a detailed understanding of data protection legislation and implement best practices from the data protection policy and the new legislation for GDPR.
Export the mailing list for printed copies of the magazine and journal each month and the ESAIC Associate Member request list to ESAIC twice a year.
Contribute to regular data cleansing exercises to ensure that the membership database is maintained and refreshed to certify its validity.
Network Support
Act as the main liaison for Association networks (e.g., Links and mentors networks), providing administrative support, and sending out communication to them.
Work with network leads and membership management to ensure accurate sharing of updates, best practice, and resources across the network, via e-shots or other communication channels. Assist in organising network meetings and events.
Support strategies on how to grow networks, liaising with relevant team members and clinicians on these. Monitor activity across the network to help identify opportunities for collaboration, improvement, or celebration.
Maintain a directory of the networks and manage documentation and files related to network schemes. Ensure network resources and information is updated on Association’s website
Team support
Prioritise the workload of the membership team as agreed with the Membership & Specialist Societies Manager, alerting any delays or problems with the administration of membership.
Abide by organisational policies, codes of conduct and practice as described in the Staff Handbook.
Support and promote the Association’s commitment to diversity and equality of opportunity in the workplace.
Maintain and improve your own competencies through continuous professional development.
This job description is intended to reflect the main duties and responsibilities of the post and is not an exhaustive list of duties. The post holder may be required to undertake other duties which are commensurate with the role.
Person specification
Skills, knowledge, and experience
Essential
Experienced CRM/database user.
Good attention to detail and accuracy are essential.
Numerate, with experience of working in a subscription’s role and in a membership environment.
Excellent written and verbal communication skills. Able to deal with people at all levels whilst maintaining a high standard of diplomacy and professionalism.
An appetite for problem-solving and making improvements and enhancing existing ways of working.
Excellent administrative skills, with a proven track record and experience in a busy, customer-focused environment.
Must be well organised with the ability to multi-task and prioritise effectively with strong time-management skills. An enthusiastic approach to work as well as the ability to work as part of a team.
Ability to work on own initiative and manage own workload, anticipating and proactively solving important issues. Quick to learn with particular attention to detail, quality and set deadlines.
Good working knowledge of MS Office applications (Word, Excel, PowerPoint and Outlook). Effective use of the internet.
Knowledge and good understanding of GDPR
Experience of flexible working with ability to vary work patterns and prioritise tasks to meet the changing needs of the business.
Able to always maintain confidentiality.
Able and willing to travel as and when required. This may include occasional overnight stays.
Desirable
Experience of working within the not-for-profit sector.
Knowledge and experience of Microsoft Dynamics.
Experience of working with networks/volunteers
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
We believe in the importance and value of our colleagues. Our Colleague Experience Manager is a vital role at Starlight, prioritising our colleagues, their experience at work, their wellbeing, health & safety, and aspirations. We listen carefully to our colleagues to understand what matters to them at work and are committed to developing and growing the environment that will enable our colleagues to be their best. You will thrive on responsibilities from policy, process and administration to supporting Learning & Development and our Moments That Matter people strategy.
How To Apply
In your application, we’d love to hear about what inspires you about Starlight’s purpose, beliefs and values. We’d like a covering letter or statement that is very personal to you and gives us an insight into who you are, and how you would contribute to Starlight’s success with your experience, expertise and approach inline with the person specification set out on the Job Description.
The client requests no contact from agencies or media sales.
Location: hybrid working - a minimum of one day per week in our Aldgate, London head office
Contract: 5-month fixed term, full-time
Annual leave: 33 days (plus eight bank holidays)
Benefits:
- enhanced maternity, paternity and adoption leave, and shared parental pay
- family-friendly policies
- 8% employer pension contribution (Aviva)
- three x basic salary life assurance cover
- free health cashback plan (Medicash): employee cover plus up to four dependent children
- 24/7 virtual GP access (UK registered), plus access to Best Doctors
free, confidential employee assistance programme (Medicash) - access to a wellbeing app
- flexible working options including hybrid working, flexible working patterns such as part-time, compressed hours, and more*
- learning and development opportunities including bespoke training and access to LinkedIn Learning)
- commitment to employee health and wellbeing.
- we have a Menopause Friendly accreditation and are a Disability Confident employer
As our Senior Database Officer, you'll take the lead on important tasks within the Database Services team. Working closely with the Database Manager to develop and refine automated processes using tools such as Azure Data Factory, Power Automate and Excel Power Query. Your expertise will help streamline workflows, enhance data accuracy and ensure our supporter database runs smoothly and reliably.
You’ll be a trusted point of contact for the Supporter Care team, offering guidance on manual data entry and helping improve documentation and processes. You’ll help shape best practice across the organisation, ensuring our fundraising teams are empowered to use the database confidently and effectively. You’ll also support our two Database Officers in responding to complex queries.
The ideal candidate will have a strong understanding of data protection guidelines (GDPR) and will bring previous experience in using a fundraising database for data entry, maintenance, and importation. A high level of computer literacy is essential and comprehensive knowledge of Microsoft Office applications. Particularly experience using PowerQuery within Excel, or experience using the M language within Power BI to drive the automated manipulation of data.
If this sounds like you, join us now and be part of a team dedicated to making a real difference in the lives of those affected by dementia.
Our culture
In addition to a competitive salary and a generous benefits package, we truly value our people. It’s important for us to create a working environment that looks after our workforce to support them in achieving their full potential. You will become part of a diverse and dedicated team who are supported to use and develop their skills. We recognise and value the key role you will play in delivering our strategic plans for the benefit of those living with dementia.
Our staff have a voice. Representatives from different roles and levels across the organisation positively contribute to and lead on our working groups around health and wellbeing, menopause, and equity, diversity and inclusion.
Dementia UK is proud to welcome everyone. We aim for a truly inclusive culture with talented, diverse teams that represent a variety of backgrounds, perspectives, and skills. We celebrate difference and individuality and encourage everyone to join us and be their whole selves always.
By applying to join Dementia UK, you acknowledge that in the event you are successful for the role, any offer and your ongoing employment will be conditional on you having or obtaining the right to work in the UK.
*Please note that any decision on flexible working is based on business needs
When you apply for a job at Dementia UK, we will collect certain information about you to process your application and assess your suitability for the role. Further details can be found in our privacy notice.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are a growing, sustainable and ambitious social mobility charity. We know that young people in under-served parts of the country are missing out on opportunities which would unlock their confidence and build their skills for a successful future.
Our long-term, transformational partnerships with business and civic society which support over 60k+ young people every year discover what they are amazing at. This role will lead our evaluation approaches, data analysis and impact insights for our new five-year strategy - Ambition 2030.
What you will be doing
The insights you bring to our programme delivery will aid our understanding of our short, medium and long-term impact for young people, and our role in careers education and social mobility. Your work will also support us to continue to build on ‘what’s working’ and improve our offer to schools, ensuring our support reaches the young people who are most at risk of missing out on opportunities to spark a successful future.
Responsiblities:
- Evaluation
- Data collection
- Data analysis
- Insight reporting
- Systems management
Read more in our job pack.
Job details
- £35,000 salary
- Full time (37.5 hrs per week)
- Hybrid working*
- 28 days holiday + bank holidays (inclusive of Christmas closure days)
- Training budget
*Hybrid working
This is a hybrid role. You will be working from home and will join our Team Together Days in a co-working space in London a min of 1 a month, up to a max of 3 per month. These days are considered commuting days. You do not need to live in London to apply for this role, but you will need to consider what you feel is a reasonable commuting distance and to be able to attend our team days in London. You can read more about our approach to hybrid working on our website.
We take safeguarding seriously, please note for safer recruitment purposes, all applications must clearly state continuous work history for the last 10 years, or since leaving full time education. It is ok to have employment gaps on your CV, please provide a note to explain these. Any CVs without full history (including start and finish months and years) will not be considered.
To read the full job information pack, download the attachment. Please read this before completing your application as it contains some helpful advice of the key experiences and skills we are looking for.
Using AI in your application
Robots need not apply. Human skills and authenticity is incredibly important in the work we do with young people. We want to hear your voice and personality in your application. The best way to learn about our work is from our website, not AI. We receive many applications generated by AI platforms which often include incorrect information about our charity - providing incorrect or misinformation may mean we discount your application.
Safeguarding: We are committed to safeguarding and promoting the wellbeing and welfare of children and we require everyone associated with The Talent Foundry Trust, including all trustees, employees, and volunteers to share this commitment. Successful applicants will need to undergo child protection screening appropriate to the role, including completing our Safer Recruitment process, references from past employers and Disclosure and Barring Service checks.
Please read the job applicant information before completing your application.
Talent is everywhere, opportunity is not. The Talent Foundry, a UK education charity, bridges this gap and improves social mobility for young people.





The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
This is a critical and exciting leadership role for the Bumblebee Conservation Trust which will take the Trust forward to the next phase of organisational growth, building on the superb achievements to date of our retiring CEO.
You’ll need passion and energy to work on some of the most profound challenges of our time. Nature needs its champions, and you’ll need to harness all of your skills, all of your personality, and your network to grow our influence, our impact, and our outcomes. You’ll excel at galvanising others to take action enabling us to achieve our aims and ensure bumblebees are thriving and valued by everyone.
This is an incredible opportunity to join a very special organisation with passionate and high-performing teams who are truly dedicated to our vital purpose.
Please refer to the CEO pack for further information.
The Trust is an Equal Opportunities employer. This means that whilst seeking employment or during such employment with the Trust, we will seek to ensure equality of treatment for all persons regardless of sex, race, age, marital or civil partnership status, disability, religion or belief, sexual orientation, gender reassignment, pregnancy or maternity status.
At the Trust, we have a clear goal: to be the place where a diverse mix of talented people want to come, to stay and do their best work. We pride ourselves on reaching for our vision, through the hard work and dedication of our passionate and creative employees.
The client requests no contact from agencies or media sales.
The Daniel Spargo-Mabbs Foundation is a drug and alcohol education charity that aims to support young people to make safe choices about drugs and alcohol and reduce harm. We do this through increasing understanding of the effects and risks, and helping to develop life skills and resilience. The Foundation was set up in January 2014 by Tim and Fiona Spargo-Mabbs in response to the death of their 16-year-old son Daniel having taken ecstasy
We are recruiting an Operations Coordinator to join our team. This role will work closely with the Director to provide Executive Assistant support; work with the Head of Operations to provide HR and finance administration and coordination; and will provide general administrative support across the staff team. This is a new post to support our ever-growing work, and will be based in our Purley office.
Suitable candidates will:
- be passionate about supporting young people to make safer choices about drugs and alcohol
- have experience of providing EA support
- have experience and confidence of using financial data and of coordinating both finance and HR-related processes
- have excellent organisation and multi-tasking skills, with experience of coordinating a range of admin processes
- be a skilled and clear communicator, enjoying working closely with a number of people within the extended team
- enjoy working in a small and busy team
The client requests no contact from agencies or media sales.
Are you an experienced Finance Business Partner looking for a role where you can make a real difference in the charity sector?
We have a fantastic and rewarding opportunity for a Finance professional to join Mencap as Finance Business Partner (FBP). This role is a fixed-term contract for 12 months to cover a maternity leave. The role will be supporting the operational division that provides care and support to adults with a learning disability across England, Cymru and Northern Ireland.
We are looking for someone who is a confident communicator with both finance colleagues and operational staff, adapting their style to their audience. Someone who is well organised, can prioritise their workload and have the ability to maintain accuracy and attention to detail while working to tight deadlines will thrive in this role.
The successful candidate will use their commercial awareness and work with management teams to help deliver strong financial performance across the region they support, providing timely and accurate financial information to a variety of stakeholders.
We will consider both full-time and part-time applications and there is flexibility around where the role is based. We have large offices in London, and Peterborough and smaller offices located throughout the UK. If there is no office available within a reasonable distance, the role may be offered as home-based with some travel for team meetings.
At Mencap, we value a diverse and inclusive workplace and we intentionally plan for the success of our colleagues in everything we do. We welcome applications from everyone, so come as you are and join us. Together we are Mencap!
What will it take?
To be successful as a Finance Business Partner you will be expected to have:
- Excellent written and verbal communication with ability to convey financial information to non-finance colleagues and senior management.
- A desire to drive improvements in financial understanding & accountability to deliver a first class commercial and customer focused service.
- Strong collaboration skills including the confidence to challenge others.
- Ability to interpret a range of financial/operational information and reach quick judgements.
- Experience in financial analysis and reporting.
- Appropriate planning, organising and strategic business planning skills.
- An ACA, ACCA, CIMA qualification or hold a similar and relevant qualification.
The scope for this role is vast and we are looking for an ambitious and driven individual to join us!
If you have the relevant skills and experiences we are looking for and this opportunity sounds like the perfect role for you, please apply with your up-to-date CV. Interviews are due to be held w/c 22nd September via Microsoft Teams.
Benefits
Here at Mencap, we offer an impressive range of benefits designed to support and reward our employees to ensure that our teams feel valued and appreciated.
Our benefits package offers 32 days of paid holiday (including bank holidays, pro rata), along with a range of perks such as discounts at leading high-street retailers, access to health cash plans, interest-free loans, and many more exciting offerings.
For more details on what we have to offer, please see the attached document outlining all the fantastic benefits available to you as a member of our team!
About Mencap
Our vision is for the UK to be the best place in the world for people with a learning disability to live happy and healthy lives.
We're here to support people with a learning disability, their families and their carers. We fight for a kinder, fairer and more inclusive society for people with a learning disability to live in.
At Mencap, everyone works with people with a learning disability either providing support or advice, or alongside one another as colleagues.
Belonging at Mencap is for everyone, every day, everywhere.
· Everyone is expected to treat people well and make Mencap an inclusive organisation.
· Every day we grow and learn. It’s okay to make mistakes but we learn from them and make changes
· Everywhere people will feel respected, valued, and safe to be themselves.
We have Belonging network groups that meet online and are open to all colleagues. The groups include people who identify as Black and Asian, LGBTQIA+, disabled or with a long- term health condition, women, parents and carers, and their allies.
We want to encourage everyone to apply to work at Mencap and we offer a variety of different contract types and working patterns. We’re not looking for specific experience. It is your personality and values that will make you a great colleague. We will train and develop you to succeed in the role you’re applying for.
Job Title: Performance and Impact Lead
Location: Hybrid (requires a London office presence once a week) or home-based (requires occasional travel to London, likely once per month, to attend meetings, events and training)
Hours: 35 hours per week
Contract type: 12 months fixed term (maternity cover)
Salary: £48,961 per annum (hybrid) - £ 44,506 per annum (home-based)
What we do: We help young people through cancer
How we work: We’re Determined, United, Spirited and Kind
What we’re looking for:
- Someone who can shape how we measure success and build frameworks to understand our progress against strategic goals
- Someone who translates big-picture goals into tangible impact, connecting strategy to delivery through powerful evidence and insight
- Someone who brings evidence to life, helping leaders understand what’s working, who it’s working for, and where we can do even better
- Someone who can challenge and support teams to grow, embedding a culture of learning, accountability and continuous improvement.
What we offer:
- Leave: 25 days of annual leave, which increases with service, in addition to bank holidays and a 3 or 4 day closure over the Christmas period. We also have finish early Fridays in August and quarterly reset days to step away from day to day work and refocus.
- Flexible bank holidays: the option to swap five UK public holidays (except 25th, 26th December, and 1st January or any substitute bank holidays for these dates) for other dates off.
- Paid Carer and Compassionate Leave: paid time off to care for family members or dependants.
- Paid Parental Leave: enhanced pay for parental leave such as maternity leave, paternity leave or adoption leave.
- Paid Volunteering Leave: support your community by taking paid leave for volunteering activities.
- Health Cashback Plan: access a health cashback plan to cover medical expenses.
- Life assurance and Income Protection: financial support if you’re unable to work due to illness or injury.
- Discount scheme: access exclusive savings at various high street retailers and gyms.
- Flexible Working: we care about your wellbeing and encourage flexible work arrangements to promote work-life balance.
How to apply:
You’ll need to register on our portal, complete a short application form and answer questions about your skills and experience in relation to the role.
Key dates:
Applications by 9th September; 1st Stage Interviews 18th September (online); and 2nd Stage Interviews 23rd September (potentially in person, to be confirmed).
Our commitment to inclusion and accessibility:
At Teenage Cancer Trust one of our key focuses is around equity and making sure our services are accessible and inclusive to all young people with cancer, with no-one left behind. We have the same goal for people working with us. Teenage Cancer Trust is committed to recognising and valuing individual differences and the contributions of all people.
Should you require any assistance or adjustments to support your application or interview process, such as additional time for tasks, meeting the panellists beforehand, information in another format or a different interview format (online/offline/in person), please don’t hesitate to get in touch with the HR Team.
We are a Disability Confident employer which means we have committed to offering interviews to disabled candidates who meet the essential criteria for the role listed under the 'What you'll bring to the team' section of the job description. If you would like to opt into this scheme, please tick ‘yes’ on the application form.
Privacy and Safeguarding:
At Teenage Cancer Trust we take our commitment to safeguarding seriously and work to protect and promote the rights of the young people who we support. Our safeguarding responsibilities extend to the children and adults who work to support the charity, who we also have a duty of care to protect. Safeguarding is at the forefront of each activity we carry out. In line with our approach, this role is subject to a DBS check (Disclosure and Barring Service).
For information on how we collect, store and process personal data please get in contact with the HR Team.
We’re here to give every young person facing cancer the best care and support.





The client requests no contact from agencies or media sales.
Part time role for 21 hours/three days per week, for a committed, motivated and suitably qualified individual to deliver counselling for people dealing with issues related to their sexual health, including people living with HIV.
METRO, in partnership with Turning Point, NAZ and London Friend, deliver a model of sexual health support throughout the three London boroughs of Hammersmith and Fulham, Kensington and Chelsea and Westminster.
We are seeking a committed, motivated and suitably qualified individual to deliver counselling for people dealing with issues related to their sexual health, including people living with HIV within the Support and Advice on Sexual Health (SASH) programme.
The post holder will deliver high-quality person-centred service within a busy inner London environment. The clients are from diverse communities affected by sexual health and mental health issues. The role will support staff to work with people from diverse communities such as LGBTQ+ and the Global Majorities.
Turning Point is the lead partner for the contract, and a matrix staffing model is in place. The post-holder will work within the partnership and be line-managed by METRO SASH Counselling Services Manager, and work alongside staff from other agencies. The role will also be clinically supervised via an independent supervisor arranged through METRO.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We’re an award-winning charity that runs local learning centres in the heart of communities where the young people we support live. Our centres provide an innovative education programme which includes practical learning support and motivational and confidence-building activities for children and young people aged 7-18. Our aim is to inspire students from the least advantaged neighbourhoods to broaden their horizons and achieve their full potential.
As the UK’s leading university access organisation, our staff team is helping thousands of young people each year. We have forty-five centres and extension projects across England and Scotland, with ambitious plans to scale-up our provision further over the coming years.
IntoUniversity and the Royal National Children's SpringBoard Foundation are working in partnership to offer further life-transforming opportunities for IntoUniversity students to attend independent and state boarding schools on fully-funded bursaries.
We are looking for a Boarding Schools Bursary Manager to join our team. The postholder will have responsibility for leading and developing the Boarding Schools Bursary programme in partnership with Royal SpringBoard and will be the principal point of contact for IntoUniversity centres, the bursary students and their families, the boarding schools and Royal SpringBoard.
The successful candidate will quickly gain an understanding and knowledge of the IntoUniversity students recommended for bursary places and will develop relationships of trust with their families to ensure a smooth transition and integration into boarding school.
The role at a glance
Contract: Full-time, permanent
Start date: As soon as possible to be agreed directly with the successful candidate
Location: Frequent travel around the UK is required for this role. Could be based in one of the following IntoUniversity centres: Birmingham, Bradford, Coventry, Leeds, Leicester, London, Manchester, Nottingham
Salary:
£40,800 per annum (including London contribution) for candidates based in London
£38,100 per annum for candidates based outside of London
What will my main duties be?
Programme Management
- To oversee the IntoUniversity Boarding School Bursary Programme including recruitment of potential students and ongoing support of current boarders.
- To prepare the students and their families for Royal SpringBoard and school assessments as well as reparing for boarding school life.
- To plan and/or attend boarding school taster and pastoral visits across the UK.
- To create a calendar of out-of-boarding events and support for students and families to connect to their local centre, including centre visits and community hubs.
- Work with the Safeguarding Team to promote the wellbeing of students and respond to safeguarding concerns (additional training will be provided for this aspect of the role).
- Encourage post-18 alumni to engage with the Royal SpringBoard alumni programmes and the IntoUniversity Student Associate Network
- Ensure Salesforce database records and monitoring requirements are kept up to date.
Stakeholder Management
- Manage the relationship with Royal Springboard, including reporting on KPIs and maintaining communication.
- To build strong relationships and liaise with the host boarding schools and the key staff members such as Houseparents.
- To provide support to parents/carers as needed and manage any issues that may arise sensitively, mediating between the boarding schools, parents/carers and students as necessary.
Other duties
- To ensure that the ethos, values and culture of the charity are maintained.
- To champion diversity and inclusion in your role at all times, referring to the Diversity and Inclusion Staff Responsibilities Guide and fully supporting with the implementation of the charity’s Diversity and Inclusion Strategy.
- To ensure compliance with all necessary regulations and legal requirements, including the Children’s Act, Equal Opportunities, Data Protection, Health & Safety and Working with Vulnerable Groups.
- To undertake any task that may be requested from time to time that may be consistent with the nature and scope of this post.
- To have full regard for IntoUniversity and Royal SpringBoard’s policies and procedures and to uphold IntoUniversity and Royal SpringBoard’s reputation, aims and values
IntoUniversity provides local learning centres where young people are inspired to achieve.





The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Transformation Hub Manager will play a pivotal role in reshaping our service offerings by creating a vibrant, inclusive, and strengths-based hub for our communities - many of who are underserved, including asylum seekers, refugees, residents facing isolation, and those affected by homelessness. You will lead on the delivery and successful management of our National Lottery funded RenewALL Hub, transforming our ideas from concept into a sustainable, impactful centre for community wellbeing. Central to this role is continuing to drive the shift from a crisis-led service model to a holistic, strengths-based approach, ensuring the RenewALL hub empowers Newham residents to connect, grow, and thrive. A major part of this transformation will be designing and delivering a wide range of new activities and services. Crucially, the Hub will not just deliver activities for residents but will be co-designed and co-produced with them, embedding lived experience and the voice of the community at its core. Success will depend on your ability to build and lead a coherent, motivated team of staff and volunteers, uniting them behind the shared vision of the Hub. You will work to create a welcoming space that reflects the ambitions of our Open House strategy, where dignity, inclusion, collaboration and empowerment are lived out in every interaction.
The client requests no contact from agencies or media sales.
Job Title: Central Clinical Administrator
Salary: c. £28,750 (including London weighting) per annum
Hours: 1 FTE, 37.5 hours per week, Monday to Friday, 9:30am to 5:30pm
Contract type: 12-month fixed term contract, with the potential to become permanent
Location: London
The Charity
James’ Place works to save the lives of men in suicidal crisis. We are a charity offering free, life-saving therapy to suicidal men at our centres in Liverpool, London and Newcastle.
James’ Place was set up by Clare Milford Haven and Nick Wentworth-Stanley in 2008 after their twenty-one-year-old son, James, died by suicide ten days after a minor operation. James had no history of mental illness or depression and had sought urgent help for anxiety and suicidal thoughts, but didn’t find it.
James' Place was set up to make the experience of finding help as easy as possible. We offer men who are experiencing a suicidal crisis a brief, intensive, therapeutic intervention in a safe environment. Men who walk through the door at James’ Place will be in a space where they feel valued and respected. We provide a calm and peaceful environment both inside the centres and in our outside spaces, accessible to men who visit us as well as their friends and families. The first James’ Place opened in June 2018 in Liverpool, the first of its kind in the UK. In 2022 we opened a new centre in London and in early in 2023 we launched an appeal to raise over £10m to fund three more centres across the country. Our third centre opened in Newcastle at the beginning of 2024, and we are currently raising funds to open a James’ Place in Birmingham. We have treated over 3,600 men in suicidal crisis to date.
The opportunity
This is an exciting opportunity to join our administration team during a time of growth and development across the charity. The successful candidate will take a key role in ensuring our operations and administration processes run as smoothly and efficiently as possible through central administration cover and project work.
Person Specification
You will be joining a small, dedicated, administration team at James’ Place and will regularly connect with the wider clinical and management teams. Whilst based within our London centre, your work will cross-cover all our centres and teams. This role requires someone with both excellent organisational and people skills with the ability to communicate, both verbally and in writing, with a range of stakeholders including men in distress. Your administration skills will be vital, and you will be able to work with a broad range of IT, including shared Outlook inboxes and calendars. You will feel comfortable using the full Office 365 suite and have the necessary organisation skills to maintain the highest standards of record keeping. You will support the wider teams to deliver our effective intervention, therefore an ability to work collaboratively is essential. You will be able to work proactively and have a high level of attention to detail.
Skills, Knowledge, and Experience
Essential
· Strong communication skills, both written and verbal
· Excellent interpersonal skills with the ability to remain calm and caring in challenging situations
· Ability to manage time effectively, prioritise workload and meet deadlines
· Ability to maintain accurate records and follow set procedures
· Strong IT skills with the ability to learn new systems quickly and efficiently
· Knowledge of relevant Data Protection Regulation
· Promote people’s equality, diversity, and rights
· Ability to demonstrate and engage with James’ Place values: Focus, Bravery, Compassion, Hope, Respect, Professionalism
· Knowledge and understanding of safeguarding procedures
· A commitment to working with men who are experiencing a suicidal crisis, as well as their supporters
· Ability to work in a therapeutic environment
· A high level of attention to detail
· Ability to maintain your own personal safety and the safety of colleagues and visitors to the centre
Desirable
· Experience of working in a therapeutic environment or health-based setting
· Knowledge of relevant Health and Safety procedures
Principal accountabilities of the role
Central Administration
· Covering daily administrative tasks and duties across all centres including:
· Being the first point of contact for referrers and men in distress, greeting visitors, answering the phone, booking appointments, and responding to email enquiries.
· Dealing with enquiries over email and telephone, scheduling/amending appointments and taking messages as required.
· Speaking to men in distress who have contacted the centre and, where appropriate, taking self-referrals over the phone.
· Processing referrals and maintaining accurate records at all times in line with our administrative procedures.
· Supporting users of the service to access information about other agencies.
· Maintaining a safe and tidy environment in all areas of the centre and monitoring/replenishing stocks.
· Completing electronic filing, shredding, and general office admin.
· Providing admin support to the wider team as required e.g. recording and sharing meeting minutes.
· Maintaining an effective appointment system ensuring all the resources at James’ Place are used efficiently.
· Recording and collating data to support the effective evaluation and monitoring of James’ Place.
· Providing occasional administrative support to the Centre Managers, Heads of Centre, and the Senior Management Team.
· Treating every person who contacts us with respect and offering them support in line with our values, policies, and procedures.
· Following Health and Safety procedures around safety alarms, security, heating, lighting, electrical equipment, and lone working.
Project Work
· Supporting Centre Managers and Heads of Centre with specific project work including:
· Clinical Quality Governance
· Safeguarding and Incident Reporting
· Compliments, Concerns and Complaints Monitoring
· Data Collation and Evaluation
· Clinical Partnership
We offer:
· Generous pension scheme
· Family friendly policies
· Death in service insurance scheme
· Enhanced holiday allowance with incremental rises after qualifying period
Closing Date: 18/09/2025
Interviews: Week Commencing 22/09/2025
To apply, please submit your CV with a cover letter explaining why you are applying for this role. Please see details on our website. It is important to demonstrate you have the knowledge, skills and experience we are looking for in your CV and cover letter. Please keep your cover letter to less than 2 sides of A4.
Any job offers made are subject to the receipt of two relevant satisfactory employment references.
We expect this to include one from your most recent or current employer. Any job offers made are also subject to a satisfactory DBS check and a Right to Work in the UK check.
James’ Place is committed to promoting a diverse and inclusive community. Our aim is that no job applicant, temporary worker, or employee receives less favourable treatment on the grounds of age, disability, gender and transgender status, race and ethnicity, religion, and belief (including no belief), marriage or civil partnership status or sexual orientation.
If you have a disability which means you'd benefit from any adjustments to the interview process to help you perform at your best, please do let us know in advance.
The client requests no contact from agencies or media sales.
About us
We’re Breast Cancer Now, the research and support charity. We’re the place to turn to for anything and everything to do with breast cancer. However you’re experiencing breast cancer, we’re here.
The brightest minds in breast cancer research are here. Making life-saving research happen in labs across the UK and Ireland. Support services, trustworthy breast cancer information and specialist nurses are here. Ready to support you whenever you need it. Dedicated campaigners are here. Fighting for the best possible treatment, services and care for anyone affected by breast cancer.
About the role
The health information team produces high quality, accessible health and patient information for people affected by breast cancer or worried about their breast health. Our printed information is used by healthcare professionals across the UK and our online information includes over 200 webpages. For this new role, we’re looking for an organised and collaborative individual to support the administration functions in the team, communicate effectively with healthcare professionals and people affected by breast cancer and help monitor and report on the impact of our activity.
About you
You’re an excellent communicator with good customer services skills, who enjoys working with others. You’re organised and able to juggle multiple projects. You’ll ideally have experience of using Excel to show statistical information and are familiar with the use of a CRM database.
Job description and benefits
Please download the job description and our attractive benefits package.
Primary location of role and hybrid working
This role is primarily based in our London office. Our hybrid working model allows you to work up to 3 days per week at home.
When applying
We hope you choose to apply for this role. To support your application, you’ll be asked to submit your anonymised CV and a supporting statement. Please refer to the essential criteria on the person specification and clearly provide as much information as you can with examples, to demonstrate how and where you meet the criteria. If you’ve any immediate questions please contact the Breast Cancer Now Recruitment team
Our commitment to equity, diversity and inclusion
We’re committed to promoting equity, valuing diversity and creating an inclusive environment – for everyone who works for us, works with us, supports us and who we support.
Closing date
Tuesday 9 September 2025 9am
Interview date
18 and 19 September 2025
We reserve the right to close this advert early. Therefore, to avoid disappointment please submit your application as soon as possible, if you’re interested in this opportunity.
Job Title: Domestic Abuse Trainer
Location: Homeworking with a requirement to occasionally work at Head Office (Vauxhall, London)
Salary: £30,108 per annum Inclusive of London Weighting, which may not be applicable depending on your home location and any agreed permanent homeworking arrangement.
Contract type: Part Time, Fixed Term (Until May 2026)
Hours: 30 hours per week (across four days - Monday-Friday - days to be discussed)
This is an opportunity to join Refuge as a Domestic Abuse Trainer and Assessor on a part time, fixed term contract until May 2026.
Refuge has recently been granted funding from the Ministry of Justice to develop training for Independent Domestic Violence Advocates (IDVAs). This role has been created as a fixed term post to support that project. This is a strategic project and the overall aim of the MoJ is to increase access to training for IDVA professionals.
As the Domestic Abuse Trainer, the post holder will be responsible for developing and delivering a high quality, accredited training programme, including workshops, assessments, and digital resources for professionals in the domestic abuse sector.
This role will work in partnership with our Service Delivery subject matter experts and our People & Organisational Development team to develop and deliver domestic abuse training for Independent Domestic Violence Advocates and other front-line specialists. You will also be leading on assessments for delegates attending the training which should demonstrate competence through on the job training.
The post holder will be able to demonstrate extensive experience in training delivery or education in the domestic abuse sector. They should also have an understanding of the dynamics of domestic abuse and the barriers many women face in seeking support.
Closing Date: 15 September 2025
Interview Date: 29 September 2025
The client requests no contact from agencies or media sales.
Are you a creative fundraiser who loves writing compelling proposals and building meaningful relationships with funders? Join Let Me Know’s small, ambitious team as a Trusts and Foundations Fundraiser and help us secure vital funds to educate thousands more young people about the signs of healthy and unhealthy relationships, supporting them to live happy, healthy lives, free from abuse.
This role is perfect for you if:
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You love crafting engaging, persuasive funding proposals and reports that inspire support.
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You enjoy building and nurturing strong relationships with funders who share our vision.
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You value a mix of independent and collaborative working.
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You're looking for an organisation that embraces flexibility; this role’s 17.5 hours can be spread over the week to fit your home life.
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You enjoy being part of a small team, and an organisation where you feel close to the impact you’re making.
So, if you’re passionate about ending relationship abuse and domestic violence, and have a track record of success in Trusts & Foundations fundraising, we’d love to hear from you.
Role Summary
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17.5 hours per week (ideally spread over 3-4 days)
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£35,400 pro-rata (£17,700 for 17.5 hours)
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Working from home with some travel to Central London, including one day per month for an in-person team meeting / work day.
About Let Me Know (LMK)
Good relationships shape our health and happiness, yet we are taught so little about them. LMK (Let Me Know) is on a mission to change that. We are a young and thriving charity providing education about healthy and unhealthy behaviours so that young people have the knowledge and skills to avoid abuse and thrive in their relationships. We work in schools, community organisations and workplaces across London.
LMK is growing at pace and we are ambitious in our plans for the future. We’ve already engaged 21,000 young people and professionals in our workshops in our first five years and we want to reach 18,000 young people over the next two years. We will achieve this by engaging new schools, community groups and workplaces in our offer, whilst also continuing to provide a high-quality service to those who have already experienced LMK workshops.
Key to our success is raising the funds to support our work. Our fundraising is primarily from grants received from charitable trusts and foundations, but we have a focus on diversifying income to include major donors, individual giving, and corporate fundraising.
We have:
✔ A clear plan for our workshop delivery over the next three years, and a fundraising plan to support it
✔ An engaged leadership team and Board of Trustees
✔ Evidenced outcomes, rich data/statistics and compelling case studies
✔ Diversity and strong social purpose
✔ A new organisational strategy that sets our vision from 2024-2027
✔ A new CRM system that has been built to support our ambitions
Job Description
This is a new role, joining a small and growing fundraising team. The purpose of this Trusts and Foundations Fundraising Manager role is to grow LMK’s income generation from Charitable Trusts and Foundations, to support delivery of LMK’s mission.
The role is a true combination of independent and collaborative working. Independent in the writing of bespoke funding applications and reports, maintaining accurate records on LMK’s CRM, and researching to continually build LMK’s pipeline of Trusts & Foundation prospects.
And collaborative in the close working with LMK’s core team to monitor and report on restricted grants, and working together with the wider fundraising team on creative projects such as: maintaining an updated library of cases for support, implementation of fresh and creative stewardship strategies that bring LMK supporters closer to our work, and cultivation strategies that engage supporters to whom LMK is brand new.
The role requires strong relationship building skills, which will be drawn upon in your direct working with Trust & Foundation supporters and internally with LMK colleagues.
Key Responsibilities
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Writing bespoke funding applications: you will be responsible for maintaining a regular pipeline of applications, writing and submitting proposals to new and existing Trust & Foundation supporters, including six-figure and multi-year grants, working to targets for both income generated and outputs (e.g. number of proposals per month).
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Grant reporting: using LMK’s CRM system and working collaboratively with the core team to produce high quality, timely reports for both restricted and unrestricted grants.
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Providing excellent relationship management: to build trusted and lasting relationships with existing and new supporters, including delivery of stewardship and cultivation strategies.
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Case for support development: with support from the wider fundraising team, you will maintain a library of creative and compelling cases for support for use in Trusts & Foundations fundraising.
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Researching Prospects: identifying suitable new Trusts & Foundations for LMK to approach, and developing and delivering approaches to cultivate early, new relationships.
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Maintaining accurate, data-compliant records on LMK’s CRM: ensuring all grant records are stored securely, and delivery commitments are effectively communicated to relevant staff members in a timely manner.
Other responsibilities
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Comply with LMK’s policies and procedures, including those relating to safeguarding, bullying and harassment, health & safety, confidentiality, complaints and data protection
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Work in a way that celebrates diversity, upholds LMK values and respects everyone LMK interacts with (including freelancers, staff members, volunteers and workshop participants)
Reporting to LMK’s Head of Fundraising & Development, you will work collaboratively with LMK’s core team, including three fundraising colleagues: one part-time Fundraising Manager, one freelance Grants Fundraiser and one full-time Head of Fundraising & Development.
Person Specification
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Proven experience of leading on Trust & Foundation applications generating high 5-figure and multi-year grants.
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Experience of working with colleagues to provide financial information to funders e.g. developing budgets for grant requests and financial reporting at the end of a grant.
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At least 3 years’ experience in successfully delivering and/or supporting a grant fundraising programme, including demonstrable experience of working to targets and managing multiple deadlines, and understanding the trust & foundations fundraising landscape.
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Successfully managing a portfolio of at least 15 Trusts and Foundation relationships, with evidence of providing excellent relationship management and stewardship strategies resulting in renewed and/or increased levels of financial support from partners.
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Experience of using a CRM system to manage all aspects of grant fundraising, including maintaining a pipeline of grant prospects, managing live grants, and regular data input that helps to store a full picture of our funder relationships.
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Excellent written skills, with proven experience of developing a compelling case for support that connects prospective funders with the charity’s mission and is grounded in the charity’s strategic priorities and funding needs.
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Highly organised to manage a diverse workload with excellent time management and attention to detail.
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Strong MS Office/Google knowledge, numerate, comfortable with data
Safeguarding
This role is subject to a Basic DBS check
In return for your dedication, we will offer you
✔ The opportunity to help prevent relationship abuse and domestic violence in young people
✔ A competitive salary
✔ Working from home
✔ A genuinely flexible working environment
✔ Pension of 6%
✔ 32 Days of annual leave, (including bank holidays), prorated for part time roles
✔ Employee Assistance Programme
✔ Wellbeing perks
✔ A diverse, bold and collaborative culture with two social meet-ups annually in London
Reasons for applying for this post
We need you to give us specific information to support your application so that we can shortlist in a fair and unbiased way. We recommend that you use a covering letter to provide as much evidence as possible to show how your skills, abilities, knowledge and experience meet each of the selection criteria in the person specification for the role. Please provide examples which are relevant to the role you are applying for (if you prefer, you can provide us with a video of no longer than 3 mins - please email this to us once you have submitted your application)
Interviews will be held in person (London) on Wednesday, 1st October
The client requests no contact from agencies or media sales.