Head of people services jobs

Job Location:          Home-based, with some travel to our London office.

Responsible to:     Head of Sector Support 

Hours:                35 hours per week 

Grade:                   Point 31-34 £34,696- £37,489 (a London Allowance will be applied to employees who live in London, plus 6% employer’s pension, subject to a minimum 2% contribution by the employee) 

Contract:              Fixed term until 31st March 2026.

Benefits:

• Friendly and collaborative working environment
• Remote working
• 25 to 30 days holidays per annum plus bank holidays (depending on length of service and pro-rata for part-time employees)
• Contributory pension scheme including 6% employer’s contribution (subject to employee’s minimum 2% contribution)
• Enhanced maternity, adoption and paternity pay
• Occupational sick pay depending on length of service and pro-rata for part-time employees.
• Access to Employee Assistance Programme
• Access to staff discounts

Closing date: 17th July 2025, 17:00

Interviews to take place: 28th & 29th July 2025

About the role: 

We are seeking a proactive and detail-oriented Digital Learning Content Specialist to join our Sector Support team. This role is pivotal in designing, developing, and managing engaging digital learning experiences through our Learning Management System (LMS). You will be responsible for creating online learning content and the day-to-day administration of the LMS.

About you: 

• Proven experience working with Learning Management Systems (administration, user management, content upload) 
• Proficiency in e-learning authoring tools (e.g., Articulate Storyline, Adobe Captivate, H5P) and multimedia content creation 
• Experience with SCORM, xAPI (Tin Can API), or other e-learning standards 
• Strong understanding of instructional design principles and adult learning theory, and UX principles for digital learning design 
• Knowledge of accessibility standards (e.g., WCAG 2.1) and inclusive design practices 
• Commitment to meaningful anti-discriminatory practice, and equity, diversity and inclusion 
• Demonstrate a commitment to - and understanding of - the values, aims and objectives of Respect 

*NB. Where there are examples provided, your experience can be transferrable rather than exact. 

About Respect:   

Respect is a pioneering UK membership organisation in the domestic abuse sector.  Founded in 2000, we have built our expertise over the last 25 years in what was then a fledgling sector and recently have seen significant and rapid growth.

How to apply 

You must download an application form from Respect's job page, and submit to the Operations department in word doc. format only, please.

For an informal discussion about the role, please contact our HR Team directly (follow the link to Respect website)   

Closing date: 17th July 2025, 17:00 

We're looking for a kind, compassionate and resilient Team Leader to join our homelessness & complex needs service in Kensington & Chelsea.

£31,534.00 per annum, working 40 hours per week.

Want to feel like you're making a difference? You'll feel at home here.

Our benefits include:

Annual leave increasing up to 30 days with length of service
Free DBS
Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
Fully paid induction programme and further training
ILM courses and Apprenticeship Programmes
Cycle to work scheme
Employee Assistance Programme for 24-7 confidential support
Online wellbeing resources
A generous pension - we will contribute up to 4% and life assurance cover up to £10,000 (T&Cs apply)
Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution

All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

The post holder will be fully involved in all aspects of the day to day management of their designated service, including line managing the relevant front line staff.

You will lead in carrying out supervisions, case work management and working with the team to achieve service objectives.

You will work closely with the Contract Manager to ensure that the service delivers on all targets, both financial and those around the quality of the service.

9 - 5pm working Monday & Friday. Occasional asked to work weekend to ensure service needs are supported.

What you'll do:

- Lead and motivate your team to ensure the championing of and maintenance of a positive local culture within your service

- Deliver effective supervision and team meetings with staff and ensure that information, reporting and communication

- Responsible for the personal development of staff, identifying high performers and feeding into the organisations succession plans

- Ensure that Key Performance Indicators (KPI's) required as part of the Contract are met and recorded correctly

- Develop key business relationships with all appropriate relevant customers/external parties to ensure service delivery excellence and maximise new business opportunities in own patch

- Participate in and monitor the initial and continuous assessment of needs and ensure that support planning is carried out in line with assessed needs of the customer

- Carry out other administrative tasks as relevant to the service and directed by the Contract/Heads of Operations

- Deliver an out of hours on-call service for region, where required

- Ensure that all safeguarding cases are managed in line with safeguarding protocols and are reported to Contract Manager/Head of service , as appropriate

For the full list please see our website.

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead

About you:

- Enjoys social interaction and the company of others, networks in local business community

- Approachable and open behaviour

- Prefers working as part of a group or team

- Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement

- Has a practical and logical mind and is naturally well organised

- Thrives on change and enjoys dynamic diverse environments

- Is confident with high levels of self-esteem

- Is respectful, articulate and sensitive in style of communication

- Is passionate and enthusiastic about his/her career and job experiences

- Is motivated towards excellence and improvement of personal performance with a can do attitude

What you'll bring:

Essential:

- Educated to degree level or equivalent

Desirable:

- Other relevant professional memberships and/or specialist qualifications are desirable

About us:

Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.

We have a strong social purpose and we live and work by our values:

We focus on Excellence and innovation.
We are Caring and Compassionate.
We are Inclusive and Trusted.
We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.

We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

Lead the development and management of a comprehensive programme of extracurricular activities, encompassing student groups, societies, volunteering opportunities, and events. Ensure an excellent volunteering experience for student leaders and volunteers, supporting their personal and professional growth.

Key Responsibilities

• Effective development and management of student led opportunities.
• Development and delivery of high-quality training and development opportunities empowering student leaders to contribute to the success of CSU’s strategy.
• Continuous and sustainable growth in the range of student opportunities and the number of students engaged.
• Ensuring a high-quality volunteering experience.
• Operational Management of the Opportunities team.

Location: You can be based near one of the following office locations - Birmingham, Cardiff, Glasgow, Liverpool, London, or Newcastle.

We operate a hybrid model of work i.e. a combination of in-person and remote, with flexible days in the office depending on business need and your preferences. We would typically expect in-office attendance an average of one day per week.

Contract: Full-time, Permanent

Hours: We are looking for the right candidate and while we envisage this being a full-time role (37.5 hours per week) we are very open to flexible working arrangements such as part-time, compressed hours, flexitime and job-shares. 

Occasional/frequent evening or weekend work may be required, for which time off in lieu (TOIL) will be given. 

Ideal start date: ASAP, as agreed with candidate 

We’ll also need:

•  Proof of your right to work in the UK - regretfully we’re currently unable to offer sponsorships at this time.
• References
• To conduct relevant DBS or PVGs checks for Safeguarding purposes if you are offered the role in line with our Safer Recruitment practices.

The Opportunity

The Finance and Operations Officer’s purpose is to work within the Operations Team to provide essential financial and operational support for the whole charity.  
 

Key responsibilities for finance range from providing advice and support for the whole staff team, important day to day and monthly financial processing for key stakeholders and assisting with the budgeting and forecasting process. 

1. Finance

• Support the Finance and Operations Manager (FM) to prepare and deliver accurate and regular management information including monthly management accounts, budgets and forecasts, one-off finance reports, reporting for funders including grants and trusts, including end of project reporting. 
• Monitor the day-to-day financial management and cash flow of the Social Mobility Foundation (SMF) working closely with the FM, Head of Finance & Operations (HFO), Operations and Fundraising teams. 
• Prepare payment runs for invoices and expenses, update weekly payments received reports and work closely with the Fundraising team to ensure expected income has been received. 
• Support the FM, alongside our appointed accountants, to prepare audited Year End Accounts, and work to ensure the Accounts are completed, approved, and filed on time. 
• Support the FM to manage and improve our financial systems and procedures, streamlining internal processes to ensure they are effective and safeguard the finances of the organisation.  
• Support the FM to devise and implement effective and efficient procedures, including the introduction of a purchase order system. From time to time, you may be requested to support the FM to maintain the payroll function of the organisation. 

 
2. Operations and Administration 

• Support the organisation, in ensuring that all staff and volunteers are aware of and trained in the relevant Data Protection policy and procedures and ensure that data protection laws are being adhered to in relation to the storage of data. Run the data deletion process where such requests are received in compliance with GDPR legislation. 
• Support the HFO and FM in overseeing operational matters such as SMF office administration, maintaining the asset register, insurance renewals, and Health & Safety compliance; act as point of contact for suppliers and service providers, including property managers, utility companies, couriers and cleaners; maintaining contracts and leases with office providers; purchasing office supplies & equipment and ensuring adequate stock levels are kept. 
• Support the wider organisation through appropriate administrative tasks, for example the programme delivery team to ensure a good experience for students, particularly during the residential programmes 
• Support the HR team with processes such as ordering laptops for new staff and communicating, updating and maintaining office policies contained in the Office handbook  
• Undertake research activities to support Operations Team projects, for example potential new suppliers, benchmarking exercises and contract renewals 

3. Strategic Responsibilities 

• Support with training staff on finance processes, fraud awareness, data protection, and other areas of operations.  
• Being a point of contact for all staff on finance and operations including office administration 
• Ensure appropriate adherence to our financial and operational policies and procedures supporting the organisation to enact the highest standards, balancing that whilst processes are appropriately followed, they are not followed to the point where they compromise the standards or outcomes desired. 

Need to know

• IT skills:  Experience of using Microsoft Office, particularly Excel functions. Experience of using or awareness of any accounting and/or CRM (Salesforce) software.
• Accounting knowledge: Some understanding of basic bookkeeping would be preferable, including the importance of accurate and timely information for the running of the charity and an ability to maintain confidentiality. 

Please see the full job description attached for a more detailed person specification. 

Benefits

Annual leave
33/34 days (England & Wales and Scotland respectively - includes bank and public holidays).

Other benefits
Cycle to Work Scheme; Employer pension contributions of 5% of qualifying earnings; Employee Assistance Programme available to staff and their family; Flexible work options such as hybrid working, flexitime, part-time; Regular staff team building and business planning “away days”.

How to Apply

Interested candidates should apply by submitting the following information to our application portal Pinpoint by 23:59PM, Sunday 13th July.
 

1.  Why would you like to work at the Social Mobility Foundation? (max. 500 words)
2.  What makes you a suitable candidate for the role? (max. 500 words)

Please note that generic applications and CV’s will not be considered. 
 

Interviews: First round interviews will take place between 14th July and 18th July with multiple slots available at different times throughout the working day.

Trainee Accountant

Salary£25,000 per annum

LocationLondon/Hybrid

Weekly Hours35

The Vacancy

Job Title: Trainee Accountant

Location: London/Hybrid

Salary: £25,000 per annum

Weekly Hours: 35

Reference: YMC1121643

Are you looking to launch your career in finance and gain hands-on experience while studying towards a professional qualification? Join YMCA England & Wales as a Trainee Accountant and take the first step in a rewarding and progressive finance career.

This is an exciting opportunity for someone who is motivated, detail-oriented, and passionate about building a future in accounting. As our Trainee Accountant, you’ll be part of a supportive and experienced Finance Team, working closely with the Management Accountant to gain valuable experience in preparing management accounts, analysing financial data, processing transactions, and supporting year-end audits.

You will be fully supported as you work towards your AAT qualification, gaining real-world experience that complements your studies and provides a solid foundation for future progression—whether into management accounting, financial analysis, or other specialist finance roles.

What You’ll Do:

• Assist in the preparation of monthly management accounts for YMCA Retail.
• Process accruals, prepayments, fixed assets and depreciation journals.
• Analyse financial performance and liaise with teams across the organisation.
• Support budgeting and forecasting processes.
• Contribute to audit preparation and respond to internal and external queries.
• Get involved in broader reporting, including manpower reports and charity surveys.

What We’re Looking For:

• Good GCSEs (including Maths and English).
• A genuine interest in finance and accounting.
• Willingness to study towards an AAT qualification (with support from us).
• Strong Microsoft Excel skills.
• Excellent attention to detail and communication skills.
• A collaborative, proactive mindset.

Why YMCA?
YMCA England & Wales is part of the world’s largest youth charity. We support communities across the country and provide services that make a real difference in people’s lives. Joining our team means being part of a mission-driven organisation that values diversity, integrity, and professional growth.

Whether you're a school leaver, career changer, or already studying AAT, this role is a fantastic opportunity to develop practical experience while contributing to meaningful work.

Ready to Start Your Accounting Career?
Apply now and grow with us at YMCA.

Our recruitment process is anonymised and candidates' names are hidden. We welcome and encourage job applications from people of all backgrounds, particularly those from disabled and Black, Asian and Minority Ethnic (BAME) candidates. Safer recruitment is important to us and the successful applicant will be asked to provide two references. They will also be required to complete a safeguarding self-declaration, safeguarding training and undertake a DBS check.

A little bit about the role 

Please note this advert is expected to close on Monday 14th July at 5pm. However, we may close earlier or later depending on the success of applications 

The Recruitment team is responsible for sourcing, selecting and hiring for 500 places for Approach Social Work (previously known as the Frontline programme) in local authorities across England.

You will be joining us at our busiest time, and will have day to day logistical and administration responsibilities with focus on supporting applicants through the selection stages of our programme, Approach Social Work.

You will work with the Selection team and share responsibilities between other Selection Coordinators to ensure the delivery of a highly effective and efficient recruitment process and to ensure the candidate experience is positive throughout. This role would suit someone who has had some experience interacting with customers, for example in admin support, retail, hospitality, customer service, or similar.

Please note that ‘Administrator’ is the title we use for advertising. Internally, administrators are known as ‘Coordinators’ so this role’s full title is Selection Coordinator.

Some key responsibilities include:

• Coordinating virtual assessment centres; manage scheduling, liaising with assessors and stakeholders, troubleshooting minor technical issues with the platform, and overseeing the smooth running of the day.
• Managing the logistics involved in planning and delivering over 40 assessment centre days (e.g. responding to candidate queries, monitoring candidate sign up, scheduling assessors).
• Tracking and monitoring candidate information using our online customer relationship management system, virtual assessment platform and Microsoft Excel using careful attention to detail.

Please review the job pack for full list of responsibilities.

A little bit about you 

We welcome applicants with some experience in customer service, administration, or logistics coordination. We’re looking for someone who is detail-oriented and excels at managing multiple tasks and priorities. The ideal candidate will be a strong communicator who can support candidates through the selection process, troubleshoot technical issues, and ensure smooth operations at assessment centers.

We have a fast-moving culture within the team and organisation, so we’re looking for someone who is who is well organised, details-focused and can use their initiative to do what works. You will have excellent communication skills, be able to build relationships with people and be willing to learn. There are lots of opportunities for growth and development in this role – and for the right candidate to make the role their own. 

If you feel you have the skills to make a real impact and contribute to creating lasting social change for children and families, we would love to hear from you. 

Important information

We have increased the diversity of Frontline’s workforce in the last 12 months, but we need to do more to have greater racialised minority representation in our senior roles. We know the value racialised minority voices bring and therefore, we are strongly encouraging applicants from these backgrounds to apply. We are also a disability confident employer and welcome applicants with disabilities.

Please let us know how we can make the recruitment process more accessible for you by emailing the People team (please see job pack for contact details).

We recognise that artificial intelligence (AI) such as ‘ChatGPT’ etc can be useful for applicants e.g. to shorten an initial draft, so we do not attempt to have an absolute ban on AI in applications. However we would caution applicants not to rely too much on AI in drafting answers to application questions. We want to hear your authentic voice arising out of your experience, and we will be looking for answers that use examples and experiences that are specific to you. You are more likely to be able to produce that kind of content yourself than an AI will.

We reserve the right to close this role ahead of the deadline once we reach a suitable number of applications, so please apply as soon as you can!

Visa sponsorship is not guaranteed.

This is an exciting opportunity to join Active Oxfordshire and lead one of our flagship programmes, YouMove. The programme’s aim is to reduce inactivity and tackle health inequalities amongst children and families. This is a key programme that supports achieving Active Oxfordshire’s strategic priorities and is a fantastic opportunity to lead and drive forward delivery and development of the YouMove programme.
 
About the role: 
 
You will be responsible for overseeing the delivery and strategic development of the YouMove programme. This role involves managing multiple workstreams, both leading, coordinating and reporting to key stakeholders, and ensuring the programme meets its aims and objectives as measured through KPIs and outcomes.

You will work with the Head of Evidence and Impact on the evaluation and impact of the programme to inform and drive opportunities for development, improvement and expansion of the offer with both partners and local residents.

You will also require line management of team members and have overall budget responsibility for the programme. 
 
About you: 
 
You will have experience in managing contracts or large-scale projects involving multiple stakeholders.
You will be experienced in building strong relationships with a wide range of partners, such as the voluntary sector, public health, leisure, and local government.

As an experienced line manager, you will be able to bring people together around a specific agenda and create a sense of energy and purpose. 

You will have experience in managing budgets and identifying clear priorities to manage an interconnected workload.

A strong enthusiasm for our cause is a must, as well as being passionate about the role physical activity can play in changing lives.
 
What we offer: 
 
The role is a full-time permanent position, working 37.5 hours per week.  
 
You will receive a salary of £36,500 and benefits including a generous 10% contributory pension scheme, Cycle to Work scheme, 38 days annual leave inclusive of bank holidays (pro rata) and our new bespoke Employee Support and Wellbeing Programme.
 
Hybrid working is available, which means typically one day a week is in the office (Monday) with the rest of the week working remotely from home, within the community or with partner organisations. 
  
Active Oxfordshire welcomes applications from all sections of the community and actively encourages diversity within our team to maximise achievements, creativity and good practice. We know that people from certain backgrounds can be hugely under-represented in our sectors, and we want to change this. We are therefore genuinely keen, and particularly interested to receive applications from people from diverse ethnic communities, from disabled people, neurodivergent people, people who identify as LGBTQIA and people with experience of facing barriers to physical activity. 
 
We want all candidates to have an equal chance to shine in this process – please let us know if there’s anything we can do to make sure the application process works for you (Further contact details can be found in the job pack). 
 
How to apply:
 
Please refer to the job pack for further information on how to apply and closing dates. 
 
Please note a satisfactory Enhanced DBS check will be required for this role. 
 
By applying for this role, you are stating that you are eligible to work in the UK. Active Oxfordshire is unable to apply for a Certificate of Sponsorship for this role. 
 
REF-222 373

The Royal Ballet and Opera continues to lead the way in opera, ballet, music and dance both live on stage and through multiple digital platforms, from live streaming to worldwide cinema screenings. Our Covent Garden theatre has been at the heart of London and British cultural life for three centuries. We are home to two world-class Companies: The Royal Ballet and The Royal Opera. We could not maintain our reputation, the range of our work or our digital presence without the support of our philanthropists, funders, members, business partners and sponsors.

The Development and Advocacy Department (D&A) plays a vital role in this, by securing the Arts Council England grant (currently over £22m) plus raising over £41m revenue annually plus additional for capital, advocating to government and other influencers for our value and role in the community and sector, and in ensuring we deliver on our charitable mission, retain the best artists and crafts people, maintain our beautiful grade I listed building and continue to produce world class performances.

Working within an experienced, successful and highly committed department, this role will create, deliver and implement the strategy for the Membership Programmes (Friends and Patrons) at the Royal Ballet and Opera (RBO), to meet agreed annual income targets (currently £10m in membership fees and events). Working closely with colleagues across departments, you will look at recruitment and retention, campaigns, events, review of products and services and ensure our sector leading offering is effectively delivered.

Our ideal candidate will be a natural leader, who will adeptly manage a large team to meet objectives and work to high performance standards. They will have the ability to operate effectively at all levels and across functions, building strong relationships and driving a culture of collaboration and knowledge sharing.

They will be able to demonstrate:

• Extensive experience of running and growing philanthropic income from large scale membership programmes in performing arts/ museum/ wider charity sector, with up-to-date knowledge of tax and other technical issues
• Highly developed written and verbal communication skills, with ability to inspire and influence a wide range of stakeholders
• The ability to drive and deliver a successful season plan for key moments when tickets go on sale and audience engagement
• Excellent programme and project management skills, with a track record of achieving demanding goals to tight deadlines
• The ability to refine and deliver a programme of benefits and events for members, working with multi-disciplinary teams for delivery
• Significant experience in setting objectives, establishing systems and allocating workload and resources effectively for direct reports and their teams

Closing date for applications: 8am, Monday 14th July 2025
1st stage interviews will be held 21st - 23rd July
2nd stage interviews will be held 29th July onwards

Applicants must have work authorisation for the UK. No agencies.

Are you a strategic thinker with a talent for planning, inspiring others, and driving positive change? Zetetick Housing is searching for an exceptional Fundraising & Communications Manager to play a key role in shaping the future of our charity.

At Zetetick, you’ll do more than run campaigns—you’ll develop and implement forward-looking strategies that grow our reach and impact. You’ll bring clarity and purpose to fundraising and communications planning, set clear objectives, and ensure that every initiative aligns with our mission to support adults with learning disabilities and autism.

This is a role for someone who thrives on both big-picture thinking and operational delivery. You’ll analyse results, report on progress, and adapt your approach to achieve ambitious goals. As the champion of our story, you’ll inspire stakeholders, nurture lasting relationships, and empower your team to perform at their best.

We offer a flexible, supportive working environment that values wellbeing and personal development, with generous holidays and a true sense of purpose. Based in Lewes but we have offices in Croydon, Uckfield and St Leonards and our remit covers London and the South East.

If you’re ready to plan for impact, lead with strategy, and help shape brighter futures, we want to hear from you.

Apply now to join a team that believes in doing good—and doing it well.

This is an exciting time for Parkinson’s UK, we want to reach as many people as possible so we can improve life for everyone affected by Parkinson’s. We are looking for people to join our network, make genuine connections, and be part of a larger team that works together to support the Parkinson’s community. 

About the role 

The Supporter Care Lead role is a varied and business critical role.  You’ll be maintaining the day to day operations for first line support and will play a pivotal role in developing the team and the Supporter Experience Strategy. You’ll ensure we’re deepening relationships with supporters and exceeding their expectations. 

The Supporter Care Team is at the very forefront of delivering front-line experiences and ensuring that every interaction with Parkinson’s UK is valued and matters.

What you’ll do:

• Work collaboratively with the Head of Supporter Experience and other Experience leads to support the creation of the Experience strategy

• Lead, motivate and support the team to achieve agreed objectives, ensuring SLAs are met and key projects are supported

• Provide expert insight into our audience data and use this information to measure success, improve processes, supporter experience and ultimately increase income and loyalty

• Oversight and responsibility for new Feedback case management system including onboarding of key business areas to increase volume and diversify sources of feedback

• Implement regular and robust feedback reports in order to gain insight, sharing learnings with leadership teams and the Fundraising Regulator

What you’ll bring:

• Strong leadership skills with the ability to inspire, motivate and develop others 

• Proven experience of delivering effective customer service and supporter care 

• Experience of working at a senior level, managing multiple stakeholders to manage and deliver projects and lead busy teams 

• Ability to develop positive working relationships with a range of people internally and externally, as well as working collaboratively with strong negotiation and influencing skills 

• Ability to work under own initiative without guidance, cope well under pressure and meet deadlines 

This is an exciting time for Parkinson’s UK and we would love you to join us!

Please apply by sending us your CV, together with a detailed supporting statement which will fully demonstrate how you meet all the criteria of the role, as stated in the "What you'll bring" section of the job description.

Interviews for this role will be held from Monday 21 July, in person at our London Office.

Anyone can get Parkinson’s. It’s vital that the people who work for Parkinson’s UK are representative of our diverse community. We actively encourage people from all sections of the community to apply, regardless of race, ethnicity, gender identity, age, disability, sexual orientation, or religion.

Are you a proactive finance professional looking for a role that makes a difference? This is an exciting time to join our Finance team as we continue to build stronger partnerships with our Country Support Offices and the Global Finance team.

As the Finance Manager (UK), you will play a pivotal role in managing the day-to-day finance function. You will oversee systems and procedures, ensuring high standards of financial management and service delivery. You will provide management and oversight of the UK Finance function at both an operational and managerial level, acting as the final point of contact for all UK finance matters for staff and budget holders.

In this role, you will also be a key member of the WfWI-Global finance team, managing the relationship between the UK office and the wider global finance network.

Background:

Women for Women International invests where inequality is greatest by helping women who are forgotten — the women survivors of war and conflict.

In Afghanistan, Bosnia and Herzegovina, the Democratic Republic of the Congo, Iraq, Kosovo, Nigeria, Rwanda, and South Sudan, women learn skills to rebuild their families and communities through the Women for Women International’s Stronger Women, Stronger Nations Programme.

They form support networks, are equipped with the skills to earn an income and save and gain knowledge and resources about health and their rights. Since 1993, our global community has invested in the power of over 550,000 women across 17 conflict-affected countries, to create a ripple effect that makes the world more equal, peaceful, and prosperous. 

What We Are Looking For: 

We’re seeking someone with a strong financial background, a passion for collaboration, and a commitment to excellence. Ideally, you’ll have:

•  Part-qualified of qualified ACA, ACCA or CIMA; or studying towards qualification or relevant experience.
• Sound knowledge of UK Charity SORP and charity sector financial practices.
• A critical eye for reviewing accounting transactions and ensuring accuracy.
• Proficiency in Microsoft Excel (including pivot tables, SUMIF, and VLOOKUP) and good working knowledge of Microsoft Word.
• Strong communication skills with the ability to engage effectively with staff, funders, trustees, and suppliers.
• A self-starter mentality with the ability to work independently as well as within a team.
• Excellent organisation, efficiency, and attention to detail.
• Confidence in mentoring and sharing knowledge to support others’ professional development.
• Strong problem-solving abilities and a solution-focused approach.

Why Join Us?

You’ll be part of a supportive and mission-driven organisation that values collaboration, integrity, and impact. This is a great opportunity to grow your career in a rewarding environment that champions both professional and personal development.

Diversity at Women for Women International is about inclusion, embracing differences, creating possibilities and growing together for better performance. We embrace diversity in our workforce. This means giving full and fair consideration to all applicants and continuing development of all employees regardless of age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage and civil partnership, political opinions, and pregnancy and maternity.  Applications are welcomed and encouraged from all interested parties.

All our staff are required to adhere to WfWI’s Code of Conduct and Safeguarding policies and to our organizational values: Empowerment, Integrity, Respect, Resilience and the Leadership Principles: Decisive, Accountable, Courageous, Adaptable and Inclusive.

To learn more about the power of Women for Women International, visit our UK website or follow us on social media. 

To apply please complete our online application form.

 

Closing date for applications is Sunday 13th July 2025, Midnight

You will have an opportunity to attend a Q&A with the Director of Finance, Supporter Country Office on Thursday 3rd July 2025 – 13.00 – 13.45.

If you are interested in attending, please contact HR via the UK Recruitment email address, on our recruitment page in our Women for Women International UK website.

1st Interview will be on Friday 18th July and Monday 21st July 2025 and will be on line. 

2nd Interview  will be on Thursday 24th July 2025 and will be in person at our Head office London.

These dates cannot be changed so if applying please hold them in your diary.

Job Title: Supporter Care Officer

 

Responsible to: Individual Giving Manager

Salary: £28,000 - £32,000

Location: USPG, 5 Trinity Street, London, SE1 1DB
 

Hours of work: Full time - 35 hours per week

 

 

The package also includes

· 8% employer contribution to a pension

· 25 days annual leave, plus bank holidays and additional discretionary leave during Christmas.

· Season Ticket Loan

USPG is the Anglican mission agency that partners churches and communities worldwide

in God’s mission to enliven faith, strengthen relationships, unlock potential and champion

justice.

You can find out more about our work by visiting our website.

The Job

 

Reporting to the Individual Giving Manager, the Supporter Care Officer role sits within the Communications, Engagement and Fundraising team. USPG is looking for someone with excellent communication skills and enthusiasm to join our small but growing fundraising team.  The post holder will be the first port of call for all incoming communications and will work closely with the Individual Giving Manager to ensure that our supporters feel valued. The role is also responsible for maintaining the data and developing supporter care processes. 

You

You are highly organised, enthusiastic and flexible with a passion for delivering an excellent supporter experience. The ideal candidate will have experience in customer service, data handling and administration. They will be comfortable working in a fast-paced environment, with a flexible, can-do attitude. The role holder will be used to co-ordinating a varied workload, working in close collaboration with colleagues and delivering to deadlines. They will have excellent IT skills and experience of working with databases.

How to apply

Please complete the application form and equal opportunities form.

If you would like to discuss the role, please feel free to contact Natasha.

Closing Date: 20th July 2025

Interview Dates: Rolling Interviews

Citizens Advice Sandwell and Walsall are recruiting a Senior Reporting and Data Analyst to assist us in consistent Data Standards and delivering strategic reporting.  This is an exciting opportunity to be a part of a charity that is a member of a national brand and become a part of a team that puts excellence and clients at the forefront of its service.

This opportunity with Citizens Advice Sandwell and Walsall is a great challenge for someone who would like to help us resolve issues, work in a more streamlined way and deliver change to all our colleagues. 

You will report directly to the Chief Executive Officer, which will give you direct access to them and the Executive Management Team to make decisions and be part of the Senior Management Team.

We are seeking a highly motivated and experienced Technical Project Lead to manage and collaborate with an external development/implementation partner and coordinate the smooth adoption of Salesforce within the Charity.  This critical role will be responsible for the full project lifecycle, from planning and requirements gathering to execution, testing, training, and post-implementation support. You will be the central point of contact for all project stakeholders, ensuring seamless communication and collaboration throughout the project.

 Main Responsibilities

• Work with the Director or Finance & Operations (DFO)  to invite tenders for and engage a development / implementation partner to support the adoption of this phase of Salesforce implementation
• Work with the development/implementation partner to develop detailed project plans, timelines, budgets, and resource allocation. Manage the execution of these plans, tracking progress, and ensuring on-time and within-budget delivery.
• Coordinate with the implementation partner to gather and document business requirements from relevant team members to translate these into technical specifications.
• Lead and motivate key stakeholders including the implementation partner and end-users. Foster a collaborative environment and ensure effective communication between team members.
• Act as the primary point of contact for all project stakeholders, providing regular updates on project status, risks, and issues. Manage stakeholder expectations and ensure their buy-in throughout the project.
• Identify, assess, and mitigate potential project risks. Develop contingency plans to address unforeseen challenges and ensure project success.
• Define and implement quality assurance processes to ensure the delivered Salesforce solution meets business requirements and is free of defects. Oversee testing activities and ensure proper documentation of test results.
• Develop and execute change management plans to ensure smooth user adoption of the new Salesforce solution. Provide training and support to end-users.
• Manage project budgets effectively, tracking expenses and ensuring cost-effectiveness.
• Maintain comprehensive project documentation, including project plans, requirements documents, technical specifications, test plans, and user manuals.
• Providing updates against outcomes / budget to the Director of Development (Grants/Major Gifts) to enable rigorous, timely feedback to the project funder.

 Person specification 

• Proven experience (three years minimum) of leading digital transformation projects, with a strong focus on Salesforce implementations and customisations and a strong record of success.
• Deep understanding of Salesforce platform capabilities.
• Excellent project management skills, including budget and stakeholder management.
• Excellent communication, interpersonal and leadership skills with the ability to explain technical concepts to diverse audiences.
• Ability to work effectively in a fast-paced, dynamic environment.  
• Ability to manage, coordinate and get buy-in from technically inexperienced team members.
• Experience with data migration and integration is a plus.
• An understanding of safeguarding data, confidentiality, safe working practices and GDPR compliance.
• Knowledge of appropriate project management frameworks (agile, waterfall) to set project scope, meeting key milestones and budget constraints
• An understanding of equal opportunities issues and a commitment to diversity.
• Commitment to Create, its activities and mission.

Terms & Conditions

• This is a part-time (0.6 FTE), fixed term contract for one year, with a review to extend at the end of that term.
• This role is based in London.
• Salary: £45,000 per annum pro rata (0.6 FTE).
• Holiday: 25 days (including 3 faith days*) + 8 Public Holidays pro rata.
• A beautiful office based in the City of London. Hybrid working is available following induction period.
• 21-hour week: standard office hours are 9.30am-5.30pm, Monday to Friday with an hour for lunch. Work outside these hours is required on occasions.
• The opportunity to visit projects and Showcase events.
• As part of Create’s Green Action Plan, the charity offers the Cycle to Work scheme. T&C Apply.
• In line with Create’s Safeguarding Policy, all staff are required to have a Disclosure and Barring Service (DBS) check, which Create will carry out upon appointment.

*  Create closes the office over the Christmas period. For staff members who celebrate other faith days, however, the charity is happy to discuss alternative dates.

Create is committed to a policy of equal opportunities embracing diversity in all areas of activity and positively welcomes applications from disabled people and people of all ethnicities.