Head of planning and performance jobs
For 140 years, the Forces Employment Charity has proudly supported Service leavers, veterans, and their families in building successful civilian careers.
We provide veterans with life-long, life-changing support, jobs, and training opportunities, regardless of circumstances, rank, length of service, or reason for leaving.
Brief role description:
The Employment Advisor (Community) Midlands will support the following
individuals in sourcing employment, training, vocational and/or educational opportunities:
• Early Service Leavers (ESLs) registered on CTP FHP
• Med Discharge requiring additional employment support.
• “At Risk”2 Employment Support Programme (ESP) Service Leavers (SLs).
• “At Risk” Core Resettlement Programme (CRP) Service Leavers (SLs).
The Employment Advisor (Community) will do this by providing employment & job finding support, access to wider support agencies and, when required, individual needs assessments.
The Employment Advisor (Community) will do this by providing employment & job finding support,access to wider support agencies and, when required, individual needs assessments.
Interested? Want to know more about the Charity? Please visit the Charity's Website
Eager to know more the role? Have a look at the Job Description attached.
What’s in it for you? Check out the Benefits sheet attached.
Have we convinced you to apply? If so, submit your CV and Covering Letter by closing date Monday 7 July 2025
Please note: Applications will be reviewed and interviews conducted throughout the duration of this advert; therefore, we may at any time bring the closing date forward. We encourage all interested applicants to apply as soon as possible. If you are an internal applicant, please ensure you have made The People Team aware before applying.
We are committed to equal opportunities and improving the working lives of our staff by fostering an inclusive, supportive environment where everyone, including those with disabilities, can thrive, develop, and achieve their full potential. We actively encourage applications from individuals with diverse backgrounds and ensure reasonable adjustments are made to support candidates with disabilities throughout the recruitment process.
We actively recruit citizens of all backgrounds, but the nature of our work in specific departments means that residency and security requirements can be more tightly defined than others. You will be asked about this throughout the recruitment process.
We provide life-changing support, jobs and training opportunities to Service leavers, veterans, reservists and their spouses, partners and Children



Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About UP
Unlocking Potential deliver high performing therapeutic programmes and education provision for children and young people with SEMH needs. We work in collaboration with families, communities, and other partners to ensure that children and young people access the interventions they need to thrive.
Mission
We work collaboratively with communities to enable children and young people with social, emotional, and mental health needs to unlock their full potential
Values
Trust
We build trust by being honest, transparent, and accountable in the way we work with children and young people, staff, and partners and by providing services and programmes whose outcomes are measurable and evidenced based.
Collaborative
Relationships are at the heart of our work. We prioritise communication and collaboration with partners, families, and communities, believing that by working together we create more effective and holistic outcomes for children and young people.
Empowering
We co-create opportunities for our children, young people, parents/carers and staff to actively participate in decision-making that influences change. We promote the voices of children and young people in our organisation and the wider community.
Nurturing
We provide a nurturing approach based on safety and space for creativity, exploration, and growth. We support and care for our children, young people, and staff to realise their potential.
Impact
We are committed to measuring our impact through a data driven method to develop our programmes and make a greater difference to the lives of children, young people, and their parents and carers.
Overview
We will be launching our new programme from September 2025, initially as a pilot working with families across Wandsworth, with aims to be able to expand and continue beyond this.
As a Family Support Worker, you will deliver flexible, hands-on, and therapeutically minded support to families facing multiple and complex challenges. You will build trusted relationships through home visits, school meetings, and practical support—empowering parents and carers to strengthen routines, manage behaviour, improve attendance, and access services. Your role will be guided by detailed needs assessments and focused on achieving meaningful outcomes with each family.
The client requests no contact from agencies or media sales.
Who are we?
Depaul International (DPI) oversees the Depaul Group, a group of charities that work across the world with a mission to stop homelessness and change the lives of those affected by it.
What’s the role about?
This is a great opportunity to join us as the new Chief Finance Officer. As the Depaul Group continues to experience growth and increases its impact, you’ll lead the effective financial and governance support provided by DPI to its subsidiaries. You’ll be the leading interface between the Senior Leadership Team and the Board of Trustees and other corporate bodies and subsidiaries. You’ll provide financial advice to the Group CEO, Board and other senior management colleagues, including modelling best practice in financial management, overseeing the financial management in the subsidiaries, setting financial standards for the group and providing support to enable the subsidiaries to meet those standards. You’ll also be leading and supporting the development of a new governance structure for the Group.
What will ideally support your success?
You’ll be a CCAB qualified accountant with experience of strategic financial leadership and management experience and the ability to solve complex problems. In addition, you’ll have experience of working with and advising a diverse range of boards and external stakeholders. It’s important that you also have experience of current financial reporting requirements and financial management practices, including consolidated financial reporting. Strong IT skills as well as an appreciation and understanding of key HR and ICT challenges in the charity sector are desirable. We’re looking for someone possibly, but not exclusively, working in homelessness and/or international development who shows personal integrity in all they do and have a commitment and respect for our aims, objectives and values.
Closing date: Wednesday 16th July 2025.
The client requests no contact from agencies or media sales.
Join RUHX – Be part of something extra extraordinary.
At RUHX, we’re more than the Official NHS charity of the Royal United Hospitals Bath. We go further to give every patient the extra extraordinary care they deserve, while supporting our staff to do what they do best and furthering innovation within our hospitals. We’re out there in our community, collaborating with the people and organisations who drive real change. And we’re making sure that every penny we raise goes towards improving health, happiness and wellbeing for everyone in our community.
We’re now looking for a highly organised and motivated Community & Volunteer Officer to join our dedicated and fun team. This is your chance to be part of a charity that believes in being positively disruptive, creative and collaborative, all to make a transformative difference for our patients, staff and community.
We’re big enough to make an impact and small enough to care. This means that we believe in creating an inclusive, supportive, and nurturing environment for all our staff, as we know that a diverse, happy, and healthy team is vital to our success.
Main duties of the job
No two days in our team are the same. We split our time evenly between working flexibly at home and onsite in the office in Bath, as well as being out and about in our community. You will have a varied role which involves managing a wide range of duties and tasks including:
- Build relationships with local groups, companies, schools, and individuals to grow community fundraising income.
Develop and deliver inspiring opportunities for volunteers to support our work. - Provide day-to-day support and communication to our volunteers.
- Represent RUHX at community events, talks, and meetings.
- Help raise awareness of our charity across Bath and the surrounding areas.
We’re looking for a kind and compassionate person who is passionate about the NHS and making a difference to healthcare for our community. A great communicator and team player.
- Proactive, organised and creative in problem solving.
- A people person who thrives on building relationships and inspiring others.
- Experienced in volunteer coordination and/or community engagement.
- Passionate about health and wellbeing in our local community.
- Comfortable with regular evening/weekend work and travel in the region.
Person specification
Qualifications
Essential criteria
- Educated to Degree Level or equivalent appropriate work experience
- Evidence of a qualification in Fundraising or Marketing
Desirable criteria
- Membership of Institute of Fundraising
Knowledge
Essential criteria
- Demonstrable experience of working in Volunteers & Community Fundraising including managing and delivering large projects and events from initiation to completion on own.
- Experience of carrying out risk assessments
- Experience in managing & working with individual volunteers and groups, securing their effort and commitment and maintaining a high level of customer care.
- Sound understanding of charity law, fundraising regulations and best practice relating to sponsorship, donated support, public collections, licensing etc
- Experience of working in a fundraising team and office environment and following procedures accurately without significant direction.
Desirable criteria
- Experience of working in the NHS
- Experience in developing and delivering marketing plans including charity media relations, social media and digital marketing.
- Experience of setting, managing and reporting on income and expenditure budgets.
- Knowledge & experience of Raisers Edge relationship management database.
Skills
Essential criteria
- Ability to use own initiative and to escalate issues in a timely manner where unable to resolve an issue personally.
- Flexible team player with the ability to prioritise and organise a changing workload and work systematically towards deadlines. High attention to detail and an ability to see a task through to fruition with minimal supervision.
- Ability to use storytelling to communicate a compelling case for support in a way that is comprehensible to supporters and volunteers via a range of channels including public speaking, written communications, social media, telephone and face to face conversations.
- Ability and confidence to communicate effectively in sensitive situations, using patience and tact in relations with supporters, general public and press
- Ability to build credibility with senior volunteers, supporters and RUH staff through the use of effective interpersonal and influencing skills.
- Advanced Keyboard skills, including good Microsoft Word, and Excel.
- An understanding of the Data Protection Act, GDPR and Fundraising regulations and best practice.
- Ability to analysis problems and work around obstacles. Offering a range of appropriate solutions

The client requests no contact from agencies or media sales.
Location: MSSC, 200B Lambeth Road London, SE1 7JY (hybrid working)
Contract: Full-time, Permanent
Salary: up to £41,500 per annum dependent upon experience
Closing Date: 2 July 2025
Application: CV & Supporting Statement
Are you an HR People Partner looking for a new opportunity?
The Marine Society & Sea Cadets (MSSC) is the leading maritime charity for youth development and lifelong learning. We are a vibrant and growing charity inspiring young people to achieve their potential through challenge and nautical adventure and also enabling seafarers and maritime professionals to realise their potential through learning and career development. Working with our employees, cadets, and volunteers, we have built a strong vision and five-year Future Ready strategy to meet the growing demand for what we provide, both for young people, seafarers and maritime professionals – and the thousands who aspire to be the sea cadets and marine professionals of the future. It is also about equipping them to achieve their potential and thrive in a rapidly changing world, while growing our charity to benefit even more people – including those from under-represented or marginalised groups.
We are currently looking for an HR People Partner – ER and Projects to join our team.
About the role
We are looking for a self-driven, highly motivated team player to join our HR department. Reporting to the Director of Human Resources, this postholder will work closely with the two HR People Partners. The post holder will lead and manage all formal employee relations cases whether it be disciplinaries, grievances or complaints. They will also Project manage and deliver on HR projects including the development of new initiatives and HR policy updates.
Responsibilities
- To lead and manage employee relations activity across the charity by working closely with the key stakeholders.
- To provide guidance and advise senior managers in line with MSSC policies, employment legislation and ACAS Code of Practice regarding complex HR situations.
- To lead and take notes at all MSSC disciplinaries, grievances and formal complaints to support the process. These could include conduct, performance management/capability, absence management. grievances, bullying and harassment, discrimination, whistleblowing etc.
- Ensure appropriate documentation of cases including file notes, correspondence, accurate meeting minutes etc, ensuring their employee file is kept up to date and organised.
- To provide support to the HR People Partners on broader ER issues, if necessary, such as absence management/OH referrals, performance management/PIPs.
- To support and assist the Director of HR and the team on a range of HR projects and initiatives.
- To develop, review and implement HR policies, procedures and guidance documents, ensuring legal compliance and best practice.
- Manage the appraisal process including launch communications, monitoring completions and reviewing forms for any ER issues and logging training needs.
- Lead the annual staff survey launch and collation and analysis of data.
- To cover for the Director of HR and other team members as required.
Requirements
- CIPD qualified or equivalent experience
- Strong experience of leading employee relations cases and advising senior management
- Strong knowledge of employment legislation and best practice
- Strong organisational skills – the ability to juggle a demanding workload and manage priorities and working under pressure and takes pride in producing high quality work
- Strong communication and influencing skills; clarity in writing style and verbal expression
- Excellent interpersonal skills – friendly, approachable and professional
- Experience of managing HR projects and leading through to effective delivery
- Strong attention to detail and the drive to get things right first time
For further information, please download the Recruitment Pack. If you are interested in this role, please apply now!
Benefits
- 25 days annual leave per annum increasing with length of service
- Hybrid working for many roles
- Life assurance (4x salary)
- Private medical insurance
- Generous pension (employer contribution up to 10%)
- Cycle to work scheme
- Wellbeing portal and EAP with 121 counselling
- Employee development: We are investing in our employees' development and have an annual calendar of learning and development opportunities, designed to support employees to develop into their roles and stretch them to achieve their full potential.
Additional Information
MSSC positively encourages applications from suitably qualified and eligible candidates from all backgrounds. Equity, diversity, and inclusion really matters to us, so we can best serve our beneficiaries from every community. We work to ensure a fair and consistent recruitment process and aim to be a charity where diversity of experience, identity and skills are valued and welcomed. MSSC is an equal opportunities employer.
We recognise our responsibilities to safeguard and protect the young people and vulnerable adults with whom we work. We do all we can to promote their health, safety and wellbeing, and we expect our staff to share this commitment and work in line with safeguarding policy, the MSSC’s values and ethos of inclusivity. We adhere to safer recruitment practices and therefore employment is subject to detailed pre-employment checks for successful candidates, including references and criminal disclosure checks and the completion of a disclosure questionnaire.
All successful applicants are required to attend safeguarding training and undergo pre-employment checks.
We help launch young people for life through adventure.




The client requests no contact from agencies or media sales.
London Youth Gateway is a sector leading service supporting 18-25 year-olds facing homelessness or rough sleeping across the capital. Our mission is to make sure young Londoners bounce back quickly and safely in times of crisis and to prevent or solve their homelessness for good. You will be playing a leading role in helping to shape the work of the partnership, its collaborative processes as well as its connections with each of the London local authorities.
This is a key role in our organisation, and we are looking for someone with demonstrable experience in partnership and stakeholder engagement who knows how to get and keep people on board to meet mutual or differing needs. The ideal candidate will be a confident communicator and persuasive negotiator with an eye for detail. You will be able to facilitate multi-agency meetings and collaboration, hold responsibility for regular reporting to the commissioner, and contribute to our broader policy and influencing work. We have big ambitions for an organisation our size, so we are on the look-out for someone who can work at their own initiative, support our different teams, and is not afraid to get hand-on with administrative tasks, while tuning into partner priorities and sniffing out great opportunities to connect.
The client requests no contact from agencies or media sales.
Lead a transformative project to expand vital healthcare support services across the Southwest.
Hearts Together is a much-loved Plymouth-based charity supporting thousands of families each year with a safe and compassionate place to stay near Derriford Hospital.
We’re searching for a visionary Chief Executive to lead our charity into its next chapter of purposeful growth—including supporting the ongoing £6M capital build project that will ultimately double our capacity and ensure no family is ever turned away for lack of space.
If you're an empathetic, values-led leader with a passion for social impact—committed to driving organisational success through focused investment in people, capability, and leadership at all levels—this is your moment.
You will bring:
- Proven experience in strategic leadership, income generation and organisational development
- A strong connection to our mission and values
- Exceptional relationship-building and ambassadorial skills
- Confidence leading capital projects and working with professional advisors
- A passion for social impact, innovation, and compassionate service
This is a rare and exciting opportunity to shape the future of a well-established charity and lead the delivery of life-changing services across Devon, Cornwall and beyond.
To apply:
Download the full candidate brief and for a confidential conversation with our recruitment partners Public Leaders Appointments, please contact Melissa Stewart (details in the attached)
Apply by sending your CV and a cover letter (each max 3 pages) outlining your motivation and suitability (applications submitted without a cover letter will not be considered)
Deadline: Midday, Friday 18 July 2025
Interview date: TBC August. Plymouth
If you are interested we encourage conversations with our recruitment partners Public Leaders Appointments. Please contact Melissa Stewart (details in the pack).
To apply, please submit a CV, supported by a cover letter, (each document should be no more than
3 sides of A4) outlining your motivations for applying (affinity for our vision and mission) and highlight
how your skills, knowledge and experience meet the requirements as set out in the brief. (applications received without a cover letter will not be considered)
About the role
The Director of Membership Services provides strategic leadership for the Membership Services directorate and is therefore responsible for the development and implementation of all Imperial College Union strategy relating to Student Activities, Representation, Advice, Governance and Policy. The role ensure the delivery and resourcing of operating plans, policy and operating procedures to ensure that the Union delivers its strategic objectives across its Membership Services.
The successful candidate will ensure that the directorate develops and delivers impactful and inclusive services which champion and enhance the Student Experience at Imperial College. They will ensure that the Union values of integrity, inclusivity, and innovation guide the work of the directorate, and will develop and maintain excellent working relationships with internal, College and external stakeholders. They will also be a member of the Union’s Operational Management Group and Leadership Team, and as such will be responsible for the strategic development of the Union and ensuring that the Union works towards delivering its mission and aims.
This role requires strategic thinking, operational expertise, and the ability to build effective relationships. Candidates should have experience managing budgets, leading teams, and driving innovation within a membership or student-focused organisation. The ability to work collaboratively while delivering student-centred initiatives is key to success in this position.
Applications are encouraged from individuals with similar professional backgrounds who are passionate about creating an inclusive and engaging university experience. We welcome applicants who share our principles and are committed to fostering a welcoming and dynamic environment.
This role is open to consultants and secondments will be considered for the right candidate.
Please note this is a Fixed Term Maternity Cover role.
What you would be doing
- Strategic Management and Leadership
- Staff Management
- Financial Management
- Service Development and Delivery
- Health and Safety Management
- Ethical and Environmental Management
- Other duties, broadly in line with above key responsibilities
What we are looking for
- Appropriate experience of management and leadership of teams in a Students’ Union or similar environment
- Experience of managing multiple budgets
- Successfully building partnerships for the benefit or the reputation of an organisation
- Experience of working effectively in student or membership led environment
- A working knowledge of membership-led activities
- Ability to work in a complex environment with the skills to develop productive
relationships with a range of stakeholders
Please see Job Description and Person Specification for full list of duties and responsibilities.
What we can offer you
Please note this role is with the Students’ Union. We’re a registered charity in our right, with our own governance, systems, processes, and objectives. However, we work extremely closely with Imperial College London, so you’ll also be joining a wider community of staff working within higher education. If you’ve never worked in a students’ union, or are unsure why it’s different, we encourage you to get in contact. It’s a brilliant place to work.
As an employee of Imperial College, you will be part of lively community and work in a friendly and relaxed environment. Our aim is to provide to all our employees an encouraging and relaxed working environment with an emphasis on personal development and work-life balance. Based on that we offer:
- flexible working hours
- generous pension scheme
- 25 days holiday (plus 6/7 extra days per year for College Christmas and Easter closures)
- bicycle loan scheme
- season ticket loan
- health benefits
- excellent professional development opportunities and many more.
More information can be found on the Imperial College Benefits page. Please see link on College website.
Further information
To apply for the role please complete the online application form.
We are running a characteristic anonymised application process for this recruitment as part of the College’s commitment to equal opportunities and eliminating discrimination. Applicants will be assigned an application reference number and applicants’ names will not be visible to recruiting managers until the interview stage. You will not be required to attach a CV. Please also refrain from including your name in your supporting statement.
Should you require any further details on the role please contact the People team (email on application site).
Closing date: 29 June 2025
Interviews expected to take place week commencing 7th July 2025.
We welcome applications from everyone regardless of age, gender, gender identity, gender expression, ethnicity, sexual orientation, faith, or disability. We particularly encourage applications from Black, Asian and other racial minority ethnic candidates and disabled candidates who are currently underrepresented in our workforce. If there are any reasonable adjustments needed through the process, we will accommodate as much as possible.
As part of our commitment to sustainability, every role within Imperial College Union contributes to our environmental and social goals. This includes actively participating in initiatives to reduce waste, conserve energy, and promote eco-friendly practices within every department.
Job title: Immediate Support Coordinator - England
Reports to: Bereavement Services Manager for England
Salary: Starting salary of £26,500 per annum
Location: Home working with regular travel throughout Worcestershire, Herefordshire, Shropshire. Occasional travel to 2wish Head Office in South Wales.
Hours: Full time - 37.5 hours over 5 days
Objective:
2wish exists to provide support to anyone affected by the sudden and unexpected death of a child or young person aged 25 and under.
Aims:
- Ensure every Emergency Department and Critical Care unit has a suitable bereavement suite
- Ensure that bereavement boxes are available at each of these hospitals
- Ensure that immediate bereavement support is available for all affected by the sudden death of a child or young person
- Provide a professional counselling service and other therapies for those affected by the sudden death of a child or young person
- Provide support to individuals who witness the sudden death of a child or young person
- Provide support and training to professionals from any sector who may be affected by the sudden death of a child or young person
- To advocate and campaign on behalf of suddenly bereaved families
2wish Cymru and 2wish:
2wish has been established since 2012 and has grown from strength to strength. During this time, we have worked tirelessly to embed our service and ensure that the offer of support is made at the point of death.
We offer an immediate, consistent, high-quality and compassionate service to all individuals affected by the sudden and unexpected death of a child or young person aged 25 and under in Wales. We work in partnership with professionals who refer into the charity on behalf of the families, so they don’t have to trawl through the internet for an organisation who may, or may not, be able to support. We provide immediate, and ongoing, support and are here for as long as our families need us.
Context of role:
2wish support anyone affected by the sudden and unexpected death of a child or young person aged 25 and under. We provide immediate casework support, as well as ongoing services including counselling, complementary therapies, play therapy, coffee mornings, support events and a respite cottage.
As we continue to expand our services across England the successful candidate will play a central role in the ongoing development of our relationships with stakeholders. Initiative and drive play an integral part of ensuring our professional stakeholders remain engaged and champion our service to those we support. The post holder will provide immediate and ongoing emotional and practical support to families, friends, witnesses and professionals affected by the sudden death of a child or young adult.
Main duties:
Service:
- To initiate immediate support for a caseload of families whose children and young people aged 0- 25 have died suddenly and unexpectedly across the county you reside in and bordering counties
- To contact all families within 24-48 hours of the referrals by telephone
- Complete an initial assessment of families' needs to identify and plan the support as required in line with safeguarding and risk reduction
- Offer emotional support and advice to a case load of families through home visits and ongoing weekly telephone calls
- To liaise with the Counselling Support and Outreach Coordinator, who is responsible for organising formal support such as counselling, complementary therapy or play therapy, subject to consent from the bereaved individual
- To work with hospital staff, GP’s, police officers, coroner offices, mental health teams and other healthcare professionals to raise awareness of and promote referrals into the charity from the county you reside in and bordering counties
- To liaise with other professionals working alongside the family to provide a holistic and multiagency approach to support
- Attend relevant forums within the area
- To deliver awareness training in hospitals and other healthcare settings, schools and workplaces on the use of the bereavement boxes, the services we offer, ho to refer into the charity and bereavement awareness
- To ensure families have been offered a memory box and coordinate these when required
- Facilitate debriefs within professional settings following a traumatic or sudden death of a child or young person
- To work with hospital trusts to establish and maintain the upkeep of suitable bereavement suites for bereaved individuals to use as required
- Maintain stock of 2wish memory boxes and deliver boxes to partner organisations as required
- To submit monthly/quarterly/annual reports to Bereavement Services Manager as required
- To signpost and/or refer to other agencies as required that can provide support as needed
- Cover members of the support team for annual leave and/or sickness
- To travel to attend in-person team meetings and in-person training as required
- To travel to in-person events as required
General:
- To be responsible for organising own work agenda, time management and administration
- To show respect and sensitivity for the cultural and religious beliefs of families
- To undertake learning opportunities and seek them out for the team
- To adhere to all company policies and procedures including Safeguarding, Confidentiality, Health and Safety and Lone Working; and to be proactive in implementing new safe working practices as appropriate
- To attend weekend and evening community events in support of the charity as necessary
- Participate as and when required in team meetings and one-to-one meetings, and undertake, as appropriate, courses/training/other developmental activities, which is relevant to the role
- Contribute on the social media platforms maintained by 2wish
It is the nature of the work that tasks and responsibilities are in may circumstances unpredictable and varied. All employees are therefore expected to work in a flexible way and tasks, which are not specifically covered in their job description may have to be undertaken.
You will be subject to performance review, which will incorporate a review of the above duties and performance over the period.
This role is subject to a DBS check.
Additional benefits for our employees:
- An 'Employee Assistance Programme,' including wellbeing support
- Free parking on 2wish premises
- Free branded 2wish clothing
- An extra annual leave day on your birthday
- Incremental increase in holiday entitlement based on length of service
- Paid sick leave
- Discounts for personal purchases on 2wish Merchandise
- Discounted tickets to UK 2wish events for staff and family
- Extra holiday entitlement when taking part in 2wish overseas events
- Company mobile phone for performance of duties
- Tools/equipment required for the performance of duties
- Reimbursement of work expenses
- Bright Exchange employee discounts
- Auto-enrolment into company contributory pension scheme after 3 months service
How to apply:
Please return a CV and covering letter, or a CV and two-minute video, by email.
Closing date: Friday 18th July 2025.
We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as soon as possible. Only those shortlisted will be contacted for an interview. Interviews may take place prior to the advertised closing date.
£28,000 - £32,900 per annum
Permanent, full-time (37.5 hours per week)
Hybrid working with regular travel to our London Bridge Office
What the job involves
We’re seeking a Website Content Officer to join our Integrated Marketing and Media team. In this role, you’ll take the lead in managing and improving the content on our website, making sure it’s clear, accessible and meets the needs of our diverse audience.
Acting as the ‘voice of the user’, you’ll be responsible for publishing updates via our content management system (CMS), maintaining high standards of quality, consistency, and accessibility across the site. You’ll oversee key areas, including the homepage, keeping information accurate, up to date, and easy to navigate.
You’ll work closely with teams across the Prostate Cancer UK to help shape their messages for the web, offering advice, guidance, and training where needed. Day to day, you’ll manage content schedules, review pages to identify improvements, and create or edit content to keep the site fresh and effective. You’ll also use digital analytics tools to monitor performance and suggest ways we can enhance the user experience.
As part of the Digital Marketing and Channels team, you’ll work closely with our email and social media teams to ensure our owned channels are aligned. You’ll lead on the delivery of our regular ‘News and Views’ articles in conjunction with our Strategic Communications team, and you’ll work closely with our Web Operations team to help identify and test new website features and fix technical issues.
Please note internally this role is known as Digital Channels Officer – Web.
What we want from you
We’re looking for someone with solid experience in writing, editing, and proofreading web content to serve a specific audience. You'll be skilled in using content management systems (ideally Umbraco) to build and update web pages.
You’ll have the technical skills to author and edit basic HTML, as well as prepare and edit images for the web. A good understanding of interpreting website analytics, including experience with Google Analytics and search engine optimisation techniques, is essential. You’ll be an excellent communicator, able to explain complex analytics and technical details clearly and accessibly to colleagues who may not have a technical background.
In this role, you’ll need to manage priorities effectively and work well under tight deadlines. You’ll be confident negotiating and handling challenging conversations when necessary. Staying up to date with current web tools and digital content trends will be a real advantage as we continually improve our site.
If you’re passionate about digital content, enjoy collaborating with others, and want to help drive positive change for men, we’d love to hear from you.
Why work with us?
Every man needs to know about the most common cancer in men – prostate cancer. It’s a real and present danger that takes over 12,000 of our dads, grandads, brothers and friends each year.
Prostate Cancer UK is the largest men’s health charity in the UK. We have a simple ambition – to stop prostate cancer damaging lives. We invest millions in research to revolutionise testing, treatment and care. We’re blazing a trail to a screening programme that could save thousands of lives with regular, accurate tests for all men at risk. And we work tirelessly to spread the word about risk and offer specialist support to people living with the disease.
Work with us and you’ll see your efforts pay off as we give men and their families the power to navigate prostate cancer.
Our commitment to equity, diversity and inclusion
At Prostate Cancer UK we’re committed to righting health inequalities across the UK, starting with those faced by Black men. This includes ground-breaking research into Black men's risk and working with communities directly to overcome barriers to the diagnosis and treatment of prostate cancer. To make this happen, we're dedicated to being an inclusive, proactive organisation, as we strive to be Allies to Black communities. We’ll achieve this by advocating and working alongside those communities to promote change. We're also working to be Allies to each other, not only protected groups. In 2024, we launched our New Ally Ship Training Programme. All colleagues at Prostate Cancer UK will be trained to act and identity as an Ally.
We've also signed Business in the Communities Race at Work Charter, as a dedication to our Black health equity work and wider EDI priorities. As a signatory, we're responsible and accountable for driving positive change.
Ways of working
Our hybrid working approach combines the best of flexible working – a positive work/life balance, inclusive and accessible platforms, and online information at our fingertips.
Next steps
More information on what we offer, as well as the role, can be found on our vacancies page. Please download our job profile document (job description) with our ‘How to apply’ section sharing the key points to refer to in your application and to apply, please visit the website via the apply button.
The closing date is Sunday 29th June 2025. Applications must be submitted by 23:45 UK time.
Interviews: By arrangement. Currently scheduled for the week of Monday 7th July 2025.
Prostate Cancer UK is a registered charity in England and Wales (1005541) and in Scotland (SC039332). Registered company number 02653887.
The Supporter Services Team Leader will be responsible for promoting and delivering excellent supporter care to existing, potential and previous supporters of Battersea, developing relationships and maximising income for Battersea.
They will be a point of escalation for the supporter services team and will support and develop a team of volunteers. The role will lead on key fundraising products, proactively sharing information with stakeholders.
Objectives
- Provide first line of support to Supporter Services Administrators to ensure donations are processed promptly and efficiently and update the Income Generation database with accurate donation and supporter information
- Prepare and share weekly rota's allocating tasks per day for Supporter Services Administrators
- Ensure that volunteers, who assist the team to handle supporter enquiries, are appropriately recruited, trained and supported
- Decide the workload of the volunteers to get the maximum mutual benefit
- Take the lead on key products working with product owners to ensure the best supporter care
- Review and improve the volunteer team’s outputs for quality and accuracy, suggesting and implementing improvements as necessary
- Act within all relevant legislation and sector best practice, including PCI DSS compliance, the Data Protection Act, Gift Aid rules and regulations and the Institute of Fundraising and Fundraising Regulator codes of conduct
What we can offer you:
In return for your commitment to our cause and to recognise the value of our employees, Battersea offers a range of benefits to support the wellbeing of our employees. These include:
- 28 days of annual leave (plus 8 days paid public holidays) per year
- Discounted gym memberships and cycle to work schemes
- Employee Assistance Programme and access to Wellbeing Resources
- Generous pension contributions – up to 10% employer contribution
- Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year
- Annual interest-free season ticket loans
We are also committed to providing learning and development to our employees. During your time with us, we provide support for your professional and career development, including access to digital and in-person training programmes, leadership and management training, mentoring and much more.
Our hybrid working model:
We operate a 50% onsite hybrid working model, with our office-based staff splitting their time between site based and home working. This enables our office-based staff to balance the benefits of home working with onsite collaboration and maintaining a connection to our cause.
Diversity and inclusion:
We are committed to providing a welcoming and inclusive experience for all staff, volunteers and trustees and those hoping to join us. We operate an anonymised shortlisting process and actively seek to ensure our process is fair and equitable for all.
We understand the value of diverse voices, perspectives, and experiences to help us deliver even more for our dogs and cats, and we welcome applicants from all sections of the community.
As a Disability Confident Committed Employer we will ask about any adjustments you may need at application and/or interview stage, and if you are offered a role with us, we’ll talk to you about any workplace adjustments you may need to help you perform at your best.
More about us:
At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love, expert care and get to know their characters and quirks so we can find them a new home that’s just right for them. Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.
Closing date: 30th June 2025
Interview date(s): TBC
All applications must be submitted before the closing date advertised. We reserve the right to close the vacancy early if a high volume of applications is received.
Battersea is here for every dog and cat, and has been since 1860. We believe that every dog and cat deserves the best.





The client requests no contact from agencies or media sales.
PLEASE NOTE THIS ROLE IS BASED IN OUR OFFICES IN BLANTYRE. We have roles available in our Bradford and Blantyre offices - please state your preference when applying. The assessment day dates for both locations are listed below.
We review applications on an ongoing basis until the closing date so please do apply as soon as is convenient.
Bradford Assessment Day 1: 30th July
Bradford Assessment Day 2: 3rd September
Glasgow Assessment Day 1: 29th July
Glasgow Assessment Day 2: 2nd September
Whether you have worked in debt advice before or are looking for a new opportunity we can help you develop your skills and knowledge to join our debt help team. If you are confident with numbers, can deliver excellent customer service and are compassionate, but emotionally resilient then this is the perfect role for you.
CAP celebrates the value of diversity and our aim is for our workforce to be as inclusive as possible as well as representing the communities we serve. With this in mind, we welcome and encourage job applications from people of all backgrounds. We particularly welcome applications from candidates from black and ethnic minority backgrounds. We are committed to continue building an environment that embraces diversity and includes all.
Salary and Progression
Trainee Debt Advisor starting salary of £24,477.20 with the opportunity to progress to a Debt Advisor role with a salary of £26,664.75 usually within 12 months. Further progression is available to a Senior Debt Advisor with a salary of £28,957.27, usually after 2 years (based on meeting necessary performance and development criteria).
After this there are manager and specialist roles that may become available to apply to for further career progression.
Location
Bradford or Blantyre office based initially during training, with a hybrid working split between home and the office after completion of initial training. There is also the option to work entirely from the office if preferred. Initial training will include one week in our Bradford Head Office.
As a Trainee Debt Advisor you will complete a comprehensive programme of classroom training, online training, exams and on the job sign off to equip you to be able to bring expert advice and support our clients in their journey to becoming debt free.
Once you step into one team, you will be working in a fast paced, but rewarding environment. As a debt advisor you will be creating bespoke advice, crafted to help each client gain greater control over their finances. Whether it is negotiating with creditors, or reassuring a distressed caller, as a debt advisor you’ll be demonstrating the highest standard of service, demonstrating both expertise in knowledge but also genuine care for those we are working with.
What a debt advisor does:
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Build budgets to support clients in managing their finances
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Create tailored advice plans to give suitable options to become debt free
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Negotiate with creditors to create a sustainable payment plan and stop further debt collection
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Resolve client queries over phone, email and SMS
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Working with partner churches in running their local debt centres
Accountabilities:
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Complete the Debt Advisor classroom and online training course
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Create a client budget from information gathered by CAP centre staff, reviewing documentation, identifying further queries and applying guidance to expenditure
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To advise clients on their best options to deal with their financial difficulties. This includes formulating a strategy to become debt free, as well as broader advice relevant to their financial situation
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Identify potential enforcement action against clients, negotiating with creditors to establish sustainable plans for repaying debts (or holding further enforcement action)
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Complete Phone training and achieve sign off for call handling
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To deal with client and creditor queries as they arise through the various communication methods available; including phones, post, emails and SMSs
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Amend and update client budgets with changes to their circumstances and identify when a change of circumstance impacts a clients route option
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Pass sign off for advice creation
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To demonstrate patience and resilience whilst helping clients with multiple complex needs, ensuring that CAP continues to deliver the very best for the very least
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To proactively manage clients’ cases toward a debt free conclusion, completing workflow tasks as required and complying with CAP’s Debt Help Policy and Procedures at all times
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To liaise with and work alongside other Debt Operations departments
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To communicate with the CAP debt coaches regarding the status of their client’s cases
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Measurable Outputs:
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Achieve a Pass in the required exams to complete the Debt Advisor training course
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Achieve sign off within 12 months of starting the role
Other responsibilities include:
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Being willing to pray with staff and fully engaged with our Christ-centered culture.
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Encouraging friends, family and other contacts to support the charity through the Life Changer programme and other fundraising initiatives.
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Attending annual CAP staff conferences.
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Completing all compulsory CAP training within given timescales.
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This role falls within the scope of the FCA’s conduct rules, and you will be provided with training as to how these apply to the role. It is your responsibility to ensure that you follow these conduct rules.
The above job profile is a guide to the work you may be required to undertake but does not form part of your contract of employment. It may change from time to time to reflect changing circumstances.
Christian Commitment:
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The candidate must be able to give both verbal assent to and practical demonstration of Christians Against Poverty’s Statement of Faith and Core Values
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Must be able to actively participate in prayer and worship, whether individual, small group or corporately, as an expression of their own personal faith and in line with CAP’s Statement of Faith.
All adults working in or on behalf of CAP have a responsibility to safeguard and promote the welfare of children and adults. This includes:
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A responsibility to ensure a safe environment in which CAP services can be delivered.
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Identifying children and adults where there may be safeguarding concerns.
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What skills you need:
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Excellent communication, both verbal and written
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Able to quickly analyse complex situations to find the best solution
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Confident computer user, able to quickly gather and accurately record information
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A confident, quick learner with a capacity for large workloads
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High emotional resilience. Able maintain wellbeing whilst dealing with sensitive and highly emotive client circumstances
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Strong numerical skills
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Confident working autonomously and within a team
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Measurable Outputs:
-
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Achieve a Pass in the required exams to complete the Debt Advisor training course
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Achieve sign off within 12 months of starting the role
Culture
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Clearly live out and embrace the cultural values of CAP.
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Clearly demonstrate a heart and passion for the charity.
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Sincere acceptance, understanding and practice of the Christian ethos and purpose of the charity.
Other responsibilities include:
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Being willing to pray with staff and fully engaged with our Christ-centered culture.
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Encouraging friends, family and other contacts to support the charity through the Life Changer programme and other fundraising initiatives.
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Attending annual CAP staff conferences.
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Completing all compulsory CAP training within given timescales.
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This role falls within the scope of the FCA’s conduct rules, and you will be provided with training as to how these apply to the role. It is your responsibility to ensure that you follow these conduct rules.
The above job profile is a guide to the work you may be required to undertake but does not form part of your contract of employment. It may change from time to time to reflect changing circumstances.
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The client requests no contact from agencies or media sales.
ABOUT US
We are National Energy Action (NEA) – and our vision is to end fuel poverty. Our work to improve and promote energy efficiency brings social, environmental, housing and employment benefits. We believe everyone should be able to afford to keep their homes warm and safe. However, low incomes, high energy bills and poor energy efficiency currently deny this to millions of households across the UK. Never has this been more important than today.
Our teams are friendly, knowledgeable and are dedicated to what we do. We are proud of our expertise and proud of the service we deliver to our clients.
We offer colleagues a friendly, rewarding workplace and the chance to build a worthwhile career with a not-for-profit organisation that makes a genuine difference to people’s lives each and every day.
THE ROLE
This role offers a unique and rewarding opportunity to lead National Energy Action’s efforts to improve the lives of those experiencing fuel poverty, with a focus on enhancing building fabric and energy systems. The successful candidate will play a key role in advancing the organisation’s expertise and credibility in this area and will be a passionate advocate for energy efficiency as a vital solution to fuel poverty.
As our new Director of Homes, you will lead our engagement with governments, industry partners, consumer protection bodies, and research organisations to highlight the needs, opportunities, and challenges faced by fuel-poor households.
You will be a member of National Energy Action’s Senior Management Team, helping to shape the strategic direction of the charity. You will lead and support a dedicated team, managing innovative projects designed to deliver meaningful impact.
Reporting directly to the Chief Executive, you will oversee the development and delivery of high-profile demonstration projects and ensure that insights and evidence from this work are widely shared. You will also lead our influencing efforts, working with key stakeholders and policymakers to drive lasting change.
As part of our Senior Leadership Team, you will collaborate closely with colleagues across the organisation to help guide National Energy Action into the future.
WHAT YOU WILL NEED TO SUCCEED
To thrive in this role, you will combine strategic vision with a deep commitment to social justice and environmental sustainability. You’ll understand the urgency of addressing fuel poverty and the critical role that energy efficiency and retrofit measures play in creating warmer, healthier homes.
With a strong grasp of both the policy landscape and technical delivery, you will be confident navigating the complex challenges and opportunities facing the sector.
You will be an effective leader who can bring people together — within and beyond the organisation — to develop and deliver impactful projects. Whether influencing national policy, designing innovative demonstration initiatives, or forging partnerships across industry and government, you will be driven by the desire to make a tangible difference to the lives of those most in need.
You will need to be an excellent communicator, able to represent National Energy Action with credibility and authority in high-level discussions and public forums.
Strategic, collaborative, and highly motivated, you will play a central role in shaping the charity’s future direction and ensuring we remain a trusted voice in the national conversation on energy and fuel poverty.
The client requests no contact from agencies or media sales.
Director of Development, Campaign Partnerships
Based in Sydney, Australia – Relocation & Visa Sponsorship Available
Be part of one of the world’s most ambitious university fundraising campaigns
✨ The Opportunity
Are you ready for an international career move that blends impact, influence, and incredible lifestyle? The University of Sydney—consistently ranked among the world’s top 50 institutions—is seeking an outstanding senior fundraising leader to join our Advancement leadership team in beautiful Sydney, Australia.
As our next Director of Development, Campaign Partnerships, you’ll be at the forefront of a billion-dollar philanthropic campaign, shaping the future of health, medicine, education, and society through strategic, high-impact partnerships. This is more than a job—it’s a chance to help change the world, while living in one of the most stunning and liveable cities on the planet.
What You’ll Do
As a key member of our Advancement leadership team, you’ll:
- Lead strategy and delivery of our sector-leading campaign partnerships across major gifts and philanthropy.
- Work closely with high-net-worth donors, industry leaders, and academic innovators to advance transformational projects in health, medicine, sports, education, and research.
- Inspire and grow a high-performing team of fundraising professionals dedicated to making a global impact.
- Collaborate with deans, researchers, clinicians, and university executives to create compelling cases for support that resonate with donors worldwide.
What You Bring
You’re a seasoned fundraising professional who:
- Has a track record of closing multi-million-dollar major gifts and navigating complex donor landscapes.
- Is a trusted relationship builder with executive presence and exceptional communication skills.
- Thrives in intellectually rich environments and enjoys working across disciplines.
- Has led and mentored ambitious fundraising teams to success.
- Brings strategic insight, creativity, and global vision to your philanthropy work.
Experience in higher education, healthcare, or complex mission-driven institutions is highly desirable.
Why Move to Sydney?
- Work at Australia’s leading university in fundraising, with a proven record of campaign success.
- Live in a vibrant, multicultural city surrounded by world-famous beaches, outdoor adventure, arts, and culture.
- Enjoy a 35-hour work week, flexible hybrid working, and 36 weeks of paid parental leave.
- Access relocation assistance and visa sponsorship—we’ll support your move from the U.S. (or elsewhere).
- Be part of a welcoming, inclusive, and globally minded university community.
Benefits
- Tax-effective salary packaging options
- Ongoing professional development and in-house training
- Subsidised parking and wellness programs
- A highly supportive environment that celebrates ambition and impact
Ready to Apply?
Send your CV and a 1-page cover letter outlining your interest and how you meet the key criteria. Candidate Information Pack available.
Applications close: 11:59pm Sunday, 6 July 2025 (AEST)
Inclusion Matters
At the University of Sydney, we are committed to building a diverse and inclusive community where all people thrive. We strongly encourage applications from individuals of all backgrounds, including those identifying as Aboriginal or Torres Strait Islander, LGBTIQ, from culturally and linguistically diverse backgrounds, and people living with disability.
✨ This is your moment.
Join a campaign that’s changing lives—and experience the adventure of a lifetime in Sydney.
Citizens UK
Citizens UK is the UK’s biggest, most diverse and most effective people-powered alliance. We bring communities and local organisations together to work on issues that matter; from campaigning for zebra crossings on dangerous roads, to reforming the immigration system, to the Living Wage campaign. We have a track record of winning change through hundreds of local and national campaigns. We know everyday people have the ability to shape the world around them. We believe that through developing local leaders, we can drive nationwide change and create community-led solutions to big and small problems.
Our Sponsor Refugees team fits within our ‘Migrants and Refugees’ theme of work, which combines place-based and multi-issue organising through our Migrants and Refugees Organising (MARO) team, and effective national campaigns, alongside the pioneering community sponsorship of refugees. Staff joining Sponsor Refugees are joining a thriving team that works collaboratively with the wider Migrants and Refugees theme and with a range of other Citizens UK teams.
Our MARO team fits within our ‘Migrants and Refugees’ theme of work, which combines place-based and multi-issue organising, with effective national campaigns, and the pioneering community sponsorship of refugees through our Sponsor Refugees team. Staff joining MARO are joining a thriving team that works collaboratively with the wider Migrants and Refugees theme and with a range of other Citizens UK teams.
Living Wage Foundation
The Living Wage is an independent movement of businesses, organisations and people who believe that a hard day’s work deserves a fair day’s pay. The Living Wage campaign was launched by London Citizens in 2001 and aims to ensure low paid workers have enough money to get by and enough time for community and family life.
The Living Wage is an hourly rate calculated according to the basic cost of living in the UK that employers choose to pay on a voluntary basis. The Living Wage Foundation recognises and celebrates employers that pay the real Living Wage through an accreditation programme which awards the Living Wage Employer Mark.
The independently-calculated rates are announced during Living Wage Week each November when we celebrate our growing network of Living Wage employers. There are now more than 15,000 accredited Living Wage employers across the UK which has secured pay rises for over 475,000 employees.
The Living Wage Foundation is part of Citizens UK – a community organising charity which works with a broad base of institutions across the political spectrum. At the Living Wage Foundation, we take a deliberately broad-based approach and accredit all organisations who pay the real Living Wage to their directly and indirectly employed staff and are committed to tackling in work poverty. As a team we work across a range of industries and sectors to achieve this mission. We seek pragmatic coalitions in order to progress specific campaigns, and partnership around a particular issue such as Living Wage, does not imply an endorsement of broader purpose and policies.
Purpose
At Citizens UK, our organisers and project staff work within communities to develop leaders, strengthen organisations, campaign for change and organise across difference. There are various project roles and operational, communication, finance and HR roles that support the organisation and project staff and organisers to deliver on this mission and work. This work is rewarding and can be challenging; it requires a personal commitment to inclusion, a willingness to listen and disagree respectfully, and an interest in working in an organisation where our staff, member institutions and leaders will come from a diversity of backgrounds and often hold views that may be very different from our own. More information about how we operate within this context and build trusted relationships across difference can be found on our website and is covered in induction. Onboarding and navigating this relational culture, and type of work, is supported by line managers and further training.
The Living Wage Foundation has an exciting opportunity to join our dynamic team as an Operations and Data Officer. We are looking for a highly motivated and organised individual to help maintain, develop and continuously improve our data and systems. The role will be an integral part of the Living Wage Operations and Insight Team, providing technical support to ensure the integrity of our systems, and supporting with development projects.
The Operations and Data Officer will need to be highly numerate and have great analytical skills to support our monitoring and evaluation functions, working with the Head of Operations and Insight on financial and budgeting management, reconciliation and forecasting for the Living Wage Foundation. The suitable candidate will be detail-oriented, be able to demonstrate their ability to seek out improvements and problem solve creatively and have experience working with Salesforce or equivalent CRM systems.
Main Responsibilities
Working as the Operations and Data Officer– LWF for Citizens UK, reporting to Senior Data & Operations Manager, LWF, your main responsibilities will include:
Project Management
Deliver work targets on time and to standard to support the Foundation’s data and systems: :
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Support the day-to-day operations and management of all systems within the Living Wage Foundation designed to enable the functioning of Living Wage accreditation schemes.
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Proactively seek out systems improvements to make our processes more efficient so the Living Wage Foundation continues to provide an excellent service to the Living Wage network.
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Provide operational support for all aspects of the accreditation and recognition systems, including identifying and fixing errors.
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Maintain integrity of Salesforce database; identify and source incomplete information within the database; take responsibility for tidying, cleansing and backing up existing data.
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Support maintenance of integrated systems, including syncing data to Act-On and the website.
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Work with Operations and Data Manager to keep templates, forms and related communications materials up to date
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Manage merchandise administration including email inbox, day to day queries, and Shopify administration.
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Support Operations and Data Manager to manage budgets for external contracts (e.g. with developers and suppliers).
Learning and expertise
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Keep up-to-date with functional good practice and technical updates to all our systems, including within the third sector.
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Support with network data enquiries, including analysing data, creating Salesforce reports and dashboards for colleagues.
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Work with colleagues to identify learning & development needs and support Operations and Data Manager to develop and deliver inductions, training and guidance to meet requirements.
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Keep internal training manuals up to date to ensure the Foundation’s team can access clear and consistent information about our systems and processes.
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Support Operations and Data Manager to monitor the impact of internal trainings, support, resources and guidance – update and improve internal support offer as required.
Communications
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Create and write dashboards and reports to support the analysis of our performance.
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Champion systems throughout the organisation and advocate for systems-based solutions. Offer ad hoc guidance to the team and help communicate any changes to systems.
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Run systems surgeries for colleagues to answer ad hoc enquiries and support learning.
Develop and manage external relationships
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Communicate effectively with our external contractors (e.g. merchandise suppliers) to ensure contracts are fulfilled in a timely manner.
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Help identify suitable new suppliers to meet organisational need.
Develop and manage internal relationships
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Support Operations and Data Manager to identify technical solutions to meet organisational requirements.
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Monitor and respond to operations and data enquiries from colleagues. Work effectively with colleagues across Citizens UK, actively participate in the team and organisational wide events.
Income and resources
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Maintain Salesforce data integrity to support accurate and timely invoicing. Help ensure the integrity and safety of our data advising wider organisation on best practice where appropriate.
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Support Operations and Data Manager to track expenditure for Shopify and merchandise suppliers.
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Contribute to plans and proposals to grow sources of income or resources.
Contribute towards Citizens UK’s strategic objectives
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Responsibility for delivering agreed areas of the Foundation’s work plan.
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To work collaboratively with the LWF team and across Citizens UK to ensure that we are meeting the expectations of our network and stakeholders.
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Display self-awareness of DEI issues and good practice, considering impact on direct reports and stakeholders.
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Understand how your role contributes to the purpose of the Foundation and the core mission of Citizens UK.
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Implement Citizens UK’s and the Foundation policies, procedures, and values in own work and that of the team.
Personal Specification
(D) Desirable, (E) Essential
Qualifications
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Degree or equivalent professional qualification or experience (D)
Experience
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A minimum of 2 years proven, comprehensive experience in an operations role (E)
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Experience of analysing business requirements and turning them into technical solutions (E)
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Experience of providing technical support to a team (E)
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Experience of administrating and updating Salesforce or similar databases, and using database integrations such as Zapier, QuickBooks, Form Assembly and email marketing platforms (D)
Key skills and knowledge
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Strong analytical skills with the ability to interpret large quantities of data to evaluate and improve performance (E)
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Interest in and good understanding of database and systems management and integration (E)
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Ability to take in and interpret information and communicate in a succinct manner (E)
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Demonstrable ability to find creative solutions to complex problems and implement new systems (E)
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High levels of numeracy with strong attention to detail (E)
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Excellent time management skills with the ability to juggle a wide range of competing demands (E)
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Strong IT skills to include MS Office and database software (E)
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Sound knowledge of data protection regulations and GDPR (E)
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Understanding of the policy and campaign landscape in the UK (D)
Personal qualities & values
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A proactive approach to all areas of work with a ‘can do’ attitude and a flexible approach to work demands (E)
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A strong commitment to the Living Wage campaign and the principles of Citizens UK (E)
About the application process
We work within diverse communities bringing people together. In line with our Inclusion value, we would love to see applications from LGBTQIA+ people, people from racialised communities, people living with disabilities and people of faith, all to better represent the communities we work in. We want our employees to have the working conditions that allows them to fully participate, be able to be their best authentic selves and thrive doing so, and we have employee networks to support staff. Even if you don’t quite meet all the required criteria still consider applying, as we invest in our employees and support them to develop the skills and knowledge required to deliver their role.
Interview date: W/C 4th August
Want to find out more about us and the role?
If you would like further information on the role, the organisation, or our commitment to addressing under-representation and the development and progression of all colleagues, we would be happy to answer any questions.
Join us for a 45-minute lunchtime webinar to learn more about working at the Living Wage Foundation/Citizens UK. Anyone can attend to find out more about the role, all enquiries welcome. In the past, candidates have found this a helpful space for understanding whether the role is right for them.
The webinar will take place on Monday 7 July from 13:00-13:45 on Zoom. Sign up here.
The client requests no contact from agencies or media sales.